Reviews of Shoppers Drug Mart Properties (Pharmacy)

Guillaume Romain

(Translated) Waiting one hour to be told by a pharmacist that the drug was discontinued and that he must call a doctor a third time. Sorry to be a Karen, but I have to, 1 star and get your sh * t together. (Original) Attente d’une heure pour se faire dire par un pharmacien que le médicament était discontinué et qu’il doit rappeler une médecin une troisième fois. Sorry to be a Karen, but I have to, 1 star and get your sh*t together.

wtfamily

Good place expensive and service is slow

Diane Bombardier

Pharmacists take the time to get to know the patients and check for drug interactions, give you instructions on how to take your new meds, etc. They build relationships, where possible, with their clients and that, despite it being a big chain, makes it feel more like a family business.

Sandra Morin

Clean and bright.

Scott McGinley

Lots of variety

Caroline Trépanier

(Translated) Clean but no services on the shelves. (Original) Propre mais pas de services dans les rayons.

Francine Chenier

Good store

Crystel Caron

????

comet nasit

(Translated) Very bad service, incompetent staff, bad customer relationship, to reimburse a few dollars you have to wait for the manager who is not there, you have to come back another time in the hope of meeting him, photography service to forget, you risk have surprises, in addition the price is very expensive. In short, go elsewhere. (Original) Service très mauvais, personnel incompétent, mauvaise relation avec la clientèle, pour rembourser quelques dollars faut attendre le gérant qui n’est pas là, faut revenir une autre fois dans l’espoir de le rencontrer, service photographie à oublier , vous risquez d’avoir des surprises, en plus le prix est très chère. Bref allez ailleurs.

Nathan Caro Frechette

Do not every go to this place if you need to fill a prescription for mental health or if you are transgender. They will likely deny you your prescriptions and make you disclose all your conditions repeatedly in front of other customers.

Guy Cayer

(Translated) Pitiful welcome by 2 frustrated employees who decided not to allow me access on the pretext that my mask did not comply with Pharmaprix policies. Yet I have been going for weeks with this mask and everywhere else without a problem. I went to Jean Coutu's where I was very well received and where I even spoke with the pharmacist !!! Nothing to understand, avoid the Pharmaprix and encourage pharmacies here. (Original) Accueil pitoyable par 2 employés frustrés qui ont décidé de ne pas me permettre l’accès prétextant que mon masque n’était pas conforme aux politiques de Pharmaprix. Pourtant j’y vais depuis des semaines avec ce masque et partout ailleurs sans problème. Je suis allé chez Jean Coutu où j’ai été très bien accueilli et où j’ai même échangé avec la pharmacienne!!! Rien à y comprendre, éviter les Pharmaprix et encourager les pharmacies d’ici.

Mike “Miybo” Gravelle

(Translated) Good service when you need help. The only thing I don't like is that we are forced to use the crates that we do everything ourselves (Original) Bon service lorsque tu as besoin d'aide. La seule chose que je n'aime pas est qu'on est forcé à utiliser les caisses que l'on fait tout nous même

R Right

I have a brain tumor and when I try to buy gravol they treat me like some sort of heroin addict. You can get it off the shelf in Ontario without these stupid retarded hassles. They are not there to help humans with issues....they are talking on behalf of a stupid broken system. Get with it.

Guy Lanteigne

(Translated) Excellent service at the postal counter. (Original) Excellent service au comptoir postal.

gary stacey

Large location, close to hospital, well stocked!

Francois Fournier

(Translated) Excellent service. (Original) Excellent service.

Marie-Josée Rivet

(Translated) Cosmetic department presents a wide variety of products for all tastes, and all budgets. The cosmeticians are really all very nice and very knowledgeable. One of them, Chantal, is really beautiful and sooooo nice. Thank you, because thanks to you, I found my new place where to buy my products; Pharmaprix bl.de Hospital :) (Original) Rayon des cosmétiques présente une grande variété de plusieurs produits pour tous les goûts, et tous les budgets. Les cosméticiennes sont vraiment toutes très gentilles et très bien informées. L'une d'entres-elles, Chantal, est vraiment superbe et tellllleeement gentille. Merci, car grâce à toi, j'ai trouvé mon nouvel endroit où faire l'achat de mes produits; Pharmaprix bl.de l'Hopital :)

Juan Sebastian

(Translated) Excellent service. Thank you (Original) Excellent Service. Merci

Marc-André Perreault

Great place, so far I go every week for sodas. Great pricing and haven't really needed the staff so far, self serve stations are neat.

Roch Lambert

Great place to shop

André Caron

(Translated) Pharmacy with many health care products health food exetera (Original) Pharmacie avec beaucoup de produits soins de corps de santé les aliments exetera

Nicole Houle

(Translated) Open until 22hr (Original) Ouvert jusqu'à 22hr

Manny Bélanger

(Translated) Great... (Original) Super...

Hazmat2102

Staff are great. Except for specials it is expensive. Also the perfume ladies have to lay off some as it is overpowering when you first walk in.

Marc-André Surette

Friendly service! Offers a Canada Post desk.

Mubarik Ahmad Siddiqui

All good.

Gilles Lorrain

(Translated) Well, it's the closest! I have no problem! (Original) Bah c'est le plus proche! J'ai aucun problème!

Mehgan M

Worst Pharmaprix ever! The staff are rude and slow. Waste of time going to this store. Go to the one on Greber, they have much better service and friendlier staff.

MrThierrysun

I love the staff, they are very friendly! French or English no problem everyone is excited to help you out. not like other stores in Gatineau...

Sweet Beauty Boudoir

Nice pharmacy service. Quick!

Marc Farley

(Translated) Are very slow about 2 hours waiting for a prescription. (Original) Sont très lent environ 2 heures attente pour une prescription.

M &M

Canada post services, worst service for package pickup, i spoke to an incompetent woman who didn't know and wanted to do her job. I had ID and my Canada post package notice in hand but she didn't want to go look for my package because she said they were other people waiting... I didn't want to make a scene so I left...

Luc Frechette

Great pharmacy and they have a Canada Post counter!!

Gal S

Specifically at this location pharmacist has proven to be super kind and always take the time to explain throughfully about the medications you are buying

Alexandre Potvin

They have good prices and if you receive emails with their Optimum card points are accumulated very quickly which gets you free stuff !

Isa P.

(Translated) Cashier with both arms crossed behind her counter, no adequate change to reimburse me and not able to give me an invoice. And even after my comment on the fact that it is her responsibility to ensure the proper functioning of her cash register, she remains there with 2 arms crossed .... Not giving an invoice is not legal in passing (Original) Caissière les deux bras croisés derrière son comptoir, pas de change adéquat pour me rembourser et pas capable de me donner de facture. Et même après mon commentaire sur le fait que c'est sa responsabilité de s'assurer du bon fonctionnement de sa caisse elle reste là les 2 bras croisés.... Ne pas donner de facture n'est pas légal en passant

Sami Ahmad

Fast service

Narvin Debidin

Not happy with this place...... All I wanted was some Voltaren for my back........ I had to give them my Drivers License in order to get it! Since when is Voltaren a controlled substance? Stupid waste of time. Will go to any other store and buy it in 2 min rather than wasting 30 min at this place.

XforceSkywalker

Very friendly good service

jhonathan garneau

(Translated) Always a good service in cosmetics (Original) Toujours un bon service au cosmétique

Wayne “Wistaban” James Bouchard

Great place

Yves Régimbald

(Translated) Good service! (Original) Bon service!

Jonathan Lamadeleine

(Translated) Alexy was very helpful. Model employee! ???? (Original) Alexy a été très serviable. Employé modèle!????

Carla Dumulong

Went to get Extra Strength Advil. They told me I had to wait 30 minute for the pharmacist. I also had other items but I would have to go to the front cash to pay for the other items. Very dissappointed. I ended up leaving everything and going to the next pharmacy a little down the street. This is not the first time.

Emelyne

(Translated) Super store, there is everything you are looking for, branded products that cannot be found elsewhere. (Original) Super magasin, ya tout ce qu'on recherche, des produits de marques qui a pas ailleurs.

Serge Cote

(Translated) The staff of the cosmetics department are very helpful and competent (Original) Le personnel du département de cosmétiques sont très serviables et compétents

Hyejeong Kim

Park safe is watching you. Just be safe from them.

This Guy

It's a pharmacy store first, but they put the perfumes first as soon as you open the door. Anybody with allergies instantly die LOL ????‍♂️

Al Ro

(Translated) Clean and fast service (Original) Propre et service rapide

James

I've been with Pharmaprix for years and down the line the quality of pill containers and staff has gone way down. You don't get notified when your prescription is running low and if you need them to send a fax out for renewal they charge 10$. Your better off bringing your business to a smaller pharmacy that cares more about their customers.

j Card

(Translated) I left my other pharmacy for this one, I called to have my medication prepared and they are always ready within 4 hours. The people at the pharmacy are super courteous and the pharmacists give good advice. 10/10 (Original) J'ai quitter mon autre pharmacie pour celle là, j'appelle pour faire préparer mes médicament et ils sont toujours prêt dans les 4 heures. Les perssone à la pharmacie sont super courtois et les pharmaciennes donnent de bon conseil. 10/10

Sylvie Carrière

(Translated) Very good service received at the post office by a great young man who took the time to help me and answer all my questions. (Original) Très bon service reçu au bureau de poste par un grand jeune homme qui a pris le temps de m’aider et de répondre à toutes mes questions.

Nadine&Robert S

(Translated) Go elsewhere for the post office. (Original) Allez ailleurs pour le bureau de poste.

Francine Main

Been a customer for almost 10 years now. The staff is always professional and pleasant. The pharmacists always make sure to explain any new medications or any questions I may have.

J A

They screw with your prescriptions and blame it on the doctor. Avoid this place. Pharmacy staff is very rude. They think it is funny when your prescriptions get messed up. If there was a place to report them for their bad service I would be doing that now. This isn't the first time they messed up. Also, they were supposed to call me back yesterday and didn't. You guys just suck.

Steph M.

(Translated) They refuse to let me pay for my cosmetics at the regular checkout, saying that I have to go through the cosmetic checkout. Despite that I explain that the counselor is busy I am still refused so I just ended up leaving the makeup at the checkout and leaving frustrated with the situation. (Original) On refuse de me laisser payer mes cosmétiques a la caisse régulière en disant que je dois passer par la caisse des cosmétiques. Malgré que j'explique que la conseillère est occupée on me refuse encore alors j'ai juste fini par laisser le maquillage a la caisse et quitter frustré de la situation.

Roland Steele

(Translated) Beautiful (Original) Manifique

liette allaire

(Translated) always a good service (Original) toujours un bon service

Jessica Richer

(Translated) I go to this place because of the opening hours. But the lab staff is so slow !!!!! It's atrocious! Even when I phone .... (Original) Je vais a cet endroit a cause des heures d'ouvertures. Mais le personnel du laboratoire est tellement lent!!!!! C'est atroce! Meme quand je téléphone....

Jane ASmith

Great pharmacist and staff. Extremely professional and helpful! I drive out of my way to go there for the excellent service. Thank you!

mylene valcourt

(Translated) Clean and the employees are nice (Original) Propre et les employés sont gentils

Charles Plouffe

Ok

Miaaleja Miaaleja

Vine prix

Matis Sylvestre-Lefebvre

(Translated) Short story: I went out with my purchases (two toothbrushes) and dropped them between the exit and my car. I noticed them coming home since I had put them in my coat. Back at the pharmacy, the cosmetician at the entrance redirects me to the checkouts and the cashier calls someone. I am told there is nothing they can do so I offer to take a look at the security cameras and they tell me they don't have any outside. However, they are very visible ????????‍♂️ In addition to having lost my purchases, I am very disappointed with the service. Employees are not there for the customer. (Original) Histoire courte: Je suis sorti avec mes achats (deux brosses à dents) et je les ai échappés entre la sortie et ma voiture. Je m’en suis aperçu arriver chez moi puisque je les avaient mises dans mon manteau. De retour à la pharmacie la cosméticienne à l’entrée me redirige vers les caisses et la caissière appelle quelqu’un. On me dit qu’il ne peuvent rien faire alors je propose de jeter un coup d’œil aux caméras de sécurité et ils me répondent qu’ils n’en ont pas à l’extérieur. Par contre, elles sont très visibles????????‍♂️ En plus d’avoir perdu mes achats, je suis très déçu du service. Les employés ne sont pas là pour le client.

Vincent Brassard

(Translated) I chose this pharmacy after leaving the old one due to poor customer service. I must admit that I regret my choice. On more than one occasion I had to contact them myself to find out if my prescription was ready. (Original) J'ai choisis cette pharmacie après avoir quitter l'ancienne étant donné un service à la clientèle plus que médiocre. Je dois avouer quelque peu regretter mon choix. À plus d'une reprise j'ai dû les contacter moi-même pour savoir si ma prescription était prête.

roxanne cardinal

Friendly staff

Stephanie Pelletier

(Translated) Very good customer service. (Original) Très bon service à la clientèle.

S quaTTro L

Went to get a package from canada post, the young lady working there was very rude ..disrespectfull and refused to give me my parcel for no apparent reason .. i asked for the manager and was told to come back the next day.. very umimpressed.. and would rather not to have to go baxk there ever!

Andre Huard

(Translated) Professional service and courteous staff! (Original) Service professionnel et personnel courtois !

Anny Pier Soucy

(Translated) I just called this store, they refuse to change La Mère Poule baby puree (defective packaging + plastic from the potty in the baby food). I saw it when I unpacked at my house that there was a hole in the cardboard box and that two out of four small jars were broken with plastic in the food. Very poor customer service, since it is impossible to make a direct complaint in French with Pharmaprix Canada. (Original) Je viens de téléphoner à ce magasin, on me refuse de changer la purée pour bébé La Mère Poule (emballage défectueux+plastique du petit pot dans la nourriture pour bébé). Je l'ai vu en déballant rendu chez moi qu'il y avait un trou dans la boîte de carton et que deux petits pots sur quatre étaient brisés avec du plastique dans la nourriture. Très mauvais service à la clientèle, puisqu'il est impossible de faire une plainte directe en français avec Pharmaprix Canada.

pitchou

(Translated) Time to wait very very long 1:30 for a syrup and still problems with their systems for arrogant personal insurance because they work surely too I change pharmacy (Original) Temps d'attendre très très long 1h30min pour un sirop et toujours des problèmes avec leurs systèmes pour les assurances personnel arrogant car ils travaillent sûrement trop j'ai changer de pharmacie

Nzeyimana Arsene

Nice

stephane dorais

(Translated) I bought 2 Nintendo switch controllers two weeks ago and after one use there is a defective one, Suzanne Boily's pharmacy does not respect their 30 day warranty and exchange, very bad service. Don't shop for electronics at this pharmacy! (Original) J’ai fait l’achat de 2 manettes de Nintendo switch il y a deux semaines et après une utilisation il y en a une de défectueuse la pharmacie de Suzanne Boily ne respecte pas leurs 30 jours de garantie et échange , très mauvais service . Ne faite pas vos achats de produits électroniques à cette pharmacie !

Kathleen Jean

(Translated) The pharmacy clerks are stupid, no professionalism, no smiles, very slow customer service. On several occasions they made mistakes. I now make copies of all my prescriptions. Service 0, most pharmacists are correct, I have no negative comments about them. I have often left messages that the manager of the Pharmacy Suzanne Boilly communicates with me, but she never got the message or she ignores these customers who make complaints, no responsibility for her establishment. Again I repeat poor customer service! (Original) Les commis à la pharmacie sont bêtes pas de professionalismes pas de sourires, très lent service à la clientèle. À plusieurs reprise ils ont faient des erreurs. Je fait maintenant des copies de toutes mes prescriptions. Le service 0 , les pharmaciens la plus part sont corrects, j’ai pas de commentaires négatif à leurs égards. J’ai souvent laisser des messages que la responsable de la Pharmacie Suzanne Boilly communique avec moi, mais elle n’a jamais eu le message ou elle ignore ces clients qui font des plaintes, aucune responsabilité de sont établissement. Encore je répète pauvre service à la clientèles!

jf

(Translated) the postwoman has no style, should not work with the public .. (Original) la femme de la poste a pas dallure, devrais pas travailler avec le public..

Catherine Sow

(Translated) For the poor service I received at the post office I will give zero stars if need be. I came to pick up a package and accidentally hung the bell more than once. The guy (Christian) came out yelling at me and telling me to ring just once. Then, he made a threat to me: by telling me clearly that each time I have a parcel with my name received in my name (for a product that I bought) he will manage to throw it away. and don't give it to me. What service is that ?? (Original) Pour le service médiocre que j'ai reçu au bureau de poste je donnerai zéro étoile s'il faut. Je suis venue prendre un colis et j'ai par accident accroché la cloche plus qu'une fois. Le gars ( Christian) est sorti en me criant dessus et me disant de sonner juste une fois. Puis , il m'a fait une menace : en me disant clairement que à chaque fois que j'aurai un colis à mon nom de reçu à mon nom ( pour un produit que j'ai acheté) il va s'arranger pour le jetter et ne pas me le donner. C'est quel service ça ??

tracye leblond

(Translated) For the second time that I go to the pharmaprix of this place very bad service I see the cashiers at the other end of the entrance chatting with a clerk I made no answer so I went to her to know how to pay and with a look in crisis in crisis she told me at the back at the pharmacy thank you good evening I left everything but things there and I never left again I will return to this pharmacy by the city of gatineau c some pity I have to give a star (Original) Pour la deuxiemes fois que je vais au pharmaprix de cet endroit très mauvais service je vois la caissières l'autre bout de l'entrée jaser avec un commis je fait signe pas réponse alors jme rend a elle pour savoir comment payer et d'un air en crise en crise elle me dit a l'arrière a la pharmacie merci bonsoir j'ai tout laisser mais choses la et j'ai quitter plus jamais je retournerai a cet pharmacie la par de gatineau c certain dommage jchuis obliger de donner une etoile

Maude Vincent

(Translated) Many products, but sometimes a bit difficult to navigate ... (Original) Beaucoup de produits, mais parfois un peu difficile de s'y retrouver...

Luc Marinier

(Translated) Service rotten and extremely slow !! (Original) Service pourri et extrêmement LENT!!

Yves Simoneau

Great overall!

Soumia Bel

(Translated) I like (Original) j'aime

Marc-André Théorêt

(Translated) Pharmacy and a lot of choices! (Original) Pharmacie et beaucoup de choix!

Pierre Leclerc

(Translated) So slow and complicated it looks like cooking the pills on the spot (Original) Tellement slow et compliqué on dirait qui font cuire les pilules sur place

Patrick Girouard

(Translated) Worst pharmacy in gatineau very bad service the pharmacist very rude and disrespectful. I never recommend this pharmacy (Original) Pire pharmacie a gatineau tres mauvais service le pharmacien tres impoli et irespectueux .je ne recommende jamais cette pharmacie

Quebec pilot

(Translated) If I could put 0/5, this is what you would see instead of the mandatory star. The post office especially. Second and last time for me. I encourage others to do the same. (Original) Si je pouvais mettre 0/5, c'est ce que vous verriez au lieu de l'étoile obligatoire. Le bureau de poste surtout. Deuxième et dernière fois pour moi. J'encourage les autres à faire de même.

Casandra viau

Seulement parce que je ne peux pas mettre zéro. Définitivement, pas la peine de téléphoner pour faire une plainte officiel puisqu'elle s'adresse directement au gérant du magasin. Les temps sont difficile, mais les raisons pour agresser les clients avec sa mauvaise humeurs et sa condescendance, il n'y en a aucune.