Reviews of Costco Vision Center (Pharmacy)

Dillon Bexson

I'm not one to complain about service at all but it seems they changed some staff and the new people there are incredibly rude no help at all. I recommend purchasing contacts from FYI doctors instead much more helpful and price matched costco for me.

David Knight

Poor customer service with unenthusiastic staff who consistently seem inconvenienced to do their job. I would not recommend purchasing glasses here. I will be taking my business elsewhere, there are many glasses stores with similar prices to choose from that would be a more pleasant experience.

K

Had an older lady (Louise) assist me in picking out glasses. I brought my bf along and asked if he could come help me choose. She said no and he had to stand on the other side of the till. I understand for covid reasons but it’s not like the area was busy or anything it would of been 3 people in that area. This made it hard for him to help me choose different styles. I wanted to try on different sizes/styles and she said no cause it too big of a frame. I had no say in choosing frames, multiple times she shut down frames I was interest in only because they were too big. Her attitude through out the whole thing was very discourteous. Not impressed by the customer service at the optical department. I went there a year ago and had very friendly people help me find frames that suit me. I would not recommend shopping here if you do not need to. I ended up going to FYI doctors and they were super helpful and very friendly.