Reviews of Joly's Your Independent Grocer (Pharmacy)

Cody Meinema

Friendly and helpful staff, great selection of products, great hours, convenient location.

Masooma Syed

Service is never good fresh produce is always mixed in with rotten produce. Never appealing to costumers. Over stuffed

Rebecca White

Favorite place to shop. I even go out of my way from Waterways. The food is fresh and there's an excellent produce selection. Well kept with helpful staff.

N N

It always has a very wide range of different foods, they r always so friendly

Shanta& Rajkumar

One of the best grocery stores in the town. Big size. All vegetables and fruits are very fresh and good quality. Expensive than superstore but worth spending little bit extra. You can find almost everything here. Pharmacy section also good. Wide variety of Dells. Bakery, meats, fish, dairy products. Flowers selection is very good. Good customer service. Very neat and clean. Open until 11pm. Parking lot is big with lots of parking spots including para parking. There are other facilities and stores in walking distance. Store is by one of the major road Confedaration way.

Ronald Cox

July 21 - 2018 - the place was leaking everywhere. Some sections of the store closed off due to the aisle being filled with buckets to catch the water. Lots of drops getting on produce and other groceries. Besides that, I live almost equal distance from this store and it's sister store "real Canadian superstore". They are both loblaws businesses but Independent marks up their costs by no less than 25% on everything (up to 100% more on some items), even their own presidents choice brand. You can get all of the same groceries at superstore for much cheaper.

Amanda Legge

This is my neighborhood grocery store. I especially love the deli so many selection of fresh ready to go meals. Great selection of produce. Excellent bakery. Also houses a PC financial ATM for anyone that banks with PC financial

art thayer

Very good prices we go there all the time.

Andrew Steven Briand

Conveniently located, but prices are to expensive. So I travel downtown to the superstore.

Joel Gervais

My favourite grocer in McMurray. Great selection, good prices, and wonderful atmosphere. Plus the bell is fun too!

Dale Doucet

Great customer service and organization

Kei Hope

It’s okay. People who work in the Deli and Bakery are the best!

Ryan Pohlmann

Food selection is good, they were doing renovations at the time so they managed to keep it together. Little but more expensive than super store but I can't always go down town.

Shauna Whaley

Love the garden centre, the store layout, I always find what I am looking for and the staff are very friendly and helpful.

Phscydin

Been using the shop online option for a while now. Very happy with it.

Marsha Felix

It's a nice store .....a bit pricey for me tho

Nancy Pinksen

Always friendly and helpful. The staff consistently goes out of their way to provide excellent service.

AdS

Good place to shop for groceries but too many people allowed in the store at once.

Penis Two

Good grocery store

Rachel J I

I am a frequent visitor of Michelle's Independent. I am usually in late at night and I don't have a problem getting the items I need. I've noticed the hot foods counter no longer discounts the items at 9:00pm and this is the only reason for 4 stars instead of 5. Nobody should have to pay full price for chicken that has been in the warmer for over an hour.

Ahaz Grant

Customer service was horrible. The 3 women were more interested it talking to themselves than serving customers. Had to explain something three times because they asked/weren't listening.

brad mcgrath

The selection is very good and the shelves are stocked up. Clean store with good fresh cooked food also.

Jason Hoskins

I don't like to go to multiple grocery stores but the wife says the prices are way better here!

Anand J

Produce is rarely fresh, staff don't really know where things are. Open early and late make it a convenient place for quick shopping.

Christ420

Great lunch place and always fresh produce selection

valence rumbolt

Nice place to shop

Marc McLaren

Very nicely laid out store. More like a NS grocery store.

lx sabber

Their employees need to learn some manners.

StarRich2020

The only place I go, love the pharmacy there..!! Super Friendly

adam saeed

Wide shopping aisles , not to many in the morning.

Bee mirza

Preciously known as Extrafood. Fresh and quality food. To can find pretty much all kind of Asian spices and noodles pasta etc free parking along with Ha dicap parking handicap access Enterance. Salad bar is awesome. Must try. Excellent customer service. Ans always ready to assist your desires .bakery items are so fresh and delicious

Annie Legris

I'm just rating specifically on the Deli, the rest of the store is 4-5 star. I had to repeat my order 5 times yesterday to the woman there (literally 100g of roast beef and 14 slices of turkey.. thats it ) and even after that, all of it was completely wrong. Figured if i asked for it to be changed it would have been even more wrong so i left it. Disappointed.

Lorenzo James

Decent place to shop.

Paddy Kachur

Great selection. But with any grocery store, watch the price. Some stuff is priced well. Some really good deals.

gelaisi valdez mateo

Good supermarket, with good products; also you can find things for the house, plus they have a pharmacy inside.

Deb

Clean, great service and location!

Sarah Hammond

Lots of parking, always available cashier's

Jerome Tovillo

Basically a mini superstore convenient for those who live on the North end of Fort McMurray.

Ethyn Howe

The food and deli is amazing. as a customer it’s a perfect spot. but as an employee i would not recommend, especially the maintenance department. very poor experience in the department

kshitij adhvaryu

One of the cleanest and well-organized store. You can call it onestop shop.

Susan Turner

Great everyone is very kind and helpful in the store

Joѕepн

They have a wide variety of necessities needed for groceries. But at times, their prices do seem high since Superstore sells things at a cheaper price. But Independent is still a great grocery store, especially after the renovation they did.

David T Hicks

Expensive and not a great selection. Berries and salads not good shape

Marsha Deans - Titus

Overall pleasant shopping experience.

Annette

I wanted to love this store but it's constantly running out of products. I mean, even pc brand items can be missing for weeks. I get we live a distance from the city but they've missed out on thousands of dollars worth of sales from us because of missing items. Also another reason why I shop online now for certain things.

King Nerd-Plug (icceplug5067)

This is one of the top 3 grocers in the city (other 2 being Safeway and Sobeys in thick wood), the produce is always fresh with a decent enough selection, they try to pack the store with as many bulk offers as possible so you don't always need to go to superstore, the sales are frequent and worthwhile. And the staff here are always looking to help you unlike other stores where they run away... The hours of operation are unrivalled and are perfect

Greg Igbodudu

More varieties are available now.As opposed to previous years.

Patrick LeFort

Its a pretty good place you can get fresh green peppercorns and it had a pretty good selection

Benita Greenwood

This is where I do most of my grocery shopping. The produce us good and fresh and keeps a long time. Most of my grocery needs and wants can be found here.

Sanka Tissera

Excellent variety of goods and you will find anything you need. Highly recommended.

Tanner Cadotte

With cheap prices comes cheap products. Do not buy meat or produce from here, though it does have a decent environment & you might be able to find some deals here- everything I've bought that was parishable usually rotted before I could even use them. Sometimes I'd notice when I'm unpacking that I missed mold on some produce or bread. With that being said you really gotta search for the one with the least mold on it.. you might get lucky.

Basit Khan

Pricy but fresh products

Nigel L.

It's OK, but hard to find a few things as they are scattered across the store.

Ashley Rogers

Good variety, renovations are a definite improvement. Produce doesn't have much longevity. Great garden centre and outdoor wares.

Brittney Lalonde

Service is always great here and they even help u pack if you need it which is always nice!!! Specially when your shopping alone with two toddlers! A little bit unorganized but it’s a grocery store so that happens.

Brett Walker

Excellent service both online and in parking lot!

Alex Cruz

Great place to get a great steak

Budd Trottier

It's a massive store with good selection

Dan Budzynski

Prices are pretty high. Staff at customer service spend more time chatting with each other than interacting with customers You have to interrupt their chatting if you have a question. They don't allow for social distancing either. They have 2 customers at a time. Side by side and less than a foot apart.

Nate Avery

After going to 4 grocery stores looking for a beef tenderloin we finally found one here. It was too big for what we needed so we asked them to cut it in half and they refused because the cutting boards were already cleaned. I began to explain my frustration as we were all over town looking, but still couldn’t get him to budge. I cannot even begin to explain the level of laziness as we were there 2 hours before closing. I have worked in a meat department myself, and I have never refused to cut a piece of meat because the cutting boards were already sanitized. Most definitely will not be returning here..

John Bernardo

The Best Supermarket and Favorite placed to buy anything all the product you want,Come and Enjoy their promo and discount everyday!

Brian Cullen

Good choice, competitively priced on a lot of items. Too many occurrences of prices not displayed on the shelf. Been caught out on several occasions where a displayed special offer has not been reflected in my bill and had to a then wait at the cs counter for a refund.

Ukeje Iheaka

Nice place

Loralie Volaric

Always shop here. Friendliest cashiers!

Akashdeep Saini

Food quality is great. The prices are a little higher than superstore but this is a smaller chain. The quality of food provided is a bit higher too.

Zen Clarity

Very clean. And very nice service

Bori Arrobo

You can find all you need here. Good selection of organic products. Clean and well organize.

Mohammad. Mohammadi2020

do not have a job, I do not have parents, I am a philanthropist in Afghanistan, can someone help me to come there, please? 

Turii Mandi

Was excellent service

stephan menard

Can always find what I need easily.

Brinal Rawal

Very quick check out nice services

Stacy M

It's ok. Seems more expensive than Save on but they make good California rolls in house.

Christian Marasse

Well organized, clean establishment. Staff is good, but minor customer service problems, could be better improved in that regard.

jho raro

friendly staff

Iain McNicol

Friendly cashier today was a nice surprise to have one that spoke clear English and wasnt talking to other employees in Tagalog

coUGh

Great Store. Very big. Big store.

Wana Kajimo

Now independent grocer, it's close to my home, convenient to buy if i am just buying a few things...

Luis Perez

If you have a party night this cheese tray could be a good help. good presentation and also good selection... may be look like a little bit expensive but still a good price when you compare with other stores.

Paul DesLauriers

Tons of great meals at the deli. Great variety and good prices.

Linda Lylick

Pretty good as usual, but my points did not process for my transaction, which makes the 3rd time in recent months. The other thing is, Save On Foods has free pick up for on-line shopping and this store charges for it...it would be nice if they could be more competitive with this.

Gordo Campbell

Great place to shop. Awesome deli. However very expensive deli. The rest is great.

Aeris Skye

It's called "Independent" now. It has much better feel to it. The deli section is amazing.

Louis David

Great place to get groceries. Everything is organized, clean, and very cheap prices. Lots of parking space and even has groceries you can pickup.

Jacqueline Marshall

I always shop here, when they have deals its fabulous, but to do a major shop we go elsewhere.

sukhjit sidhu

Great customer service and employs are nice. Especially Samuel. That big fat boy is the best!!!

Jerry Park

Great deals on precooked chicken / wings / strips Bang for the buck you get a lot more for 30 dollars then what you would get at KFC.

extreme.canadian.gamer.935 AKA SWEGLORD_GAMER

My favorite grocery store they have absolutely everything for the lowest price

James Rhodes

Only giveing 4 because the last few days I havent been able to get bread the home made stuff on the shelf that you can get sliced to your liking theres never any there and the last time I asked one of the girls to help me cause I dont know how to use the machine she told me to do it myself so I stood there staring at her and told her that I'll end up cutting off my hand that I need help she rolled her eyes and came out to help still had to bag it myself and take it out of the machine. Deff didnt ring the bell on my way out this time. Update: still cant get bread and can never get a salad anymore everytime I gose there now empty empty empty and the last thim it was really bad. Nothing on the shelfs but the salads is what drives me insane. Please fix these issues so I can put 5 stars. Update your now down for one everytime I can't get anything no more empty shelfs every ware

Ra Ha

Friendly staff You'll find anything you need there They are way more pricey than superstore I only went there if I needed bread or milk. But, I have to say that their cookies and cake are good

Flyboy 1

I went to that store today and was very disappointed. There was a customer with a dog running around. This dog was not on a leash and was definitely not a service animal. I'm a allergic to animal dander so it was a big deal. I was so surprise. I called the store but the lady who answered the phone seems unaware what allergies are; she did confirm however that there is a policy in place allowing only service dogs. I spoke to the supervisor later and she apologize. I love dogs but they should not be running around a grocery unleashed.

luis alvarado

Best prices on groceries and pre made meals. I'm always gonna shop here and only here.

Muhammad Qamar

Everything you can find in superstore, a bit pricier but the deli section is great.

Perry Oakman

Great store since they took over from Extra foods. I'm teirably saddened to hear of the accident that took the owner "Michelle's" life as she was a strong community supporter. I strongly recommend shopping here.

Liz Podwysocki

I love shopping here, it's my neighbourhood grocery store and I will continue to shop here I've never had a bad experience until this evening when I unfortunately had to urgently had to use the bathroom The door was wide open and I did not notice the sign on it saying so not use Again, not even noticing it and figuring if the door was wide open it must be available But there was one apparently new employee that came pounding down the door saying I can't be in there, It was embarrassing to have to tell from the toilet to say I was sorry and I would just need one moment He continued to pound on the door to tell me o couldn't be in there Anyway long story short I unlocked the door said I was sorry, explained that I never noticed the sign He was yelling at me saying how could I not know or couldn't read the sign over and over I closed the door and washed my hands I went to the customer service counter where everyone was so lovely and explained my situation and asked to speak with the store manager She was very nice but let me know that they were asking their employees to go next door to the liquor store to use the bathroom Either way, It was urgent and how was I to know that Regardless that's not her or anyone else's fault but it's about how TERRIBLY this man treated and HOW EMBARRASSING it was! He shouldn't work with the public This was at around 5:30 on Saturday the 18th he was wearing a blue jacket and vest, I've never been treated poorly there until yesterday And I had to say something because I won't rest until I do Thanks for listening I will be back, but that guy needs to go

Jon Hawco

Great store now that it is no longer independent grocery

muhammad santuro

the best

William Proulx

Great place to get all your grocerie needs and more.

Cody Ivey

Not our frequent store. but it's nice to go to as they always have a greater selection of items and some much better priced finds. There seasonal section is also great!

George VDM

Shelves are well stocked and the staff is friendly

David P.

Great Selection! Prices can be a bit high, compared to other Grocery stores but worth it! -1 ????: wish they had more of those smaller Cart (Orange Carts)

krystal morine

I love this store because they have a great selection and great prices. When you have a family of 5 to feed - I'm just so grateful to have this store in town ❤️

Jessica Pittman

When this store was Extra foods I used to shop there all the time for everything it used to be great prices... since they switched over to independent I only go there if I am in a pinch I have only gone a handful of times as they have doubled most of their prices, yes it looks very nice but its not worth it when I could go to any other grocery store in town and get the same products cheaper, save on used to be the store I would avoid because of it's prices but it's now my go to because independent didn't care enough about keeping their customers as much as they do about ripping them off.

Jr Lavallee

Nice store not too big which is noce. They have a good variety , including meat. BUT if you buy something that is marked down you have to watch the cashier like a hawk because they either don't pay attention or deliberately don't process the mark down.

Jim Johnston

This place has changed so much in the last year. I would do all my shopping here if I still lived in Fort McMurray. Everything was clean and in stock.

Eric Mitchell

Service was good and food selection was good.

Nick Tomlinson (CherryManor)

Pretty good selection, they were out of what I went there to get but I still spent like $30 so it's ok

Sydney Elian

Best value out of all the grocery stores in town

Jackie fraser

Great Service. Big variety.And clean store

Ray Rupertus

Clean, well stocked and good customer service

Francine Laflamme

Very good choice of food at reasonable price Friendly worker

melissa

I 10/10 recommend the bakery inside independent. They do such a fantastic job on their cakes.

Malcolm Knowles

Great grocery store. People are friendly service is good.

Jordon Scattergood

Good shopping, lacking on the almond milk though

Bonnie Mcnair

Disappointing in that no one said anything about customer appreciation day and extra points! Or am I wrong?

Winkie Aben-Frani

Like a mini Loblaws, loved it

Igor Mucalica

#1 in Fort McMurray....

Ken Madson

Everything a person needs. Good sales and no big line ups at the till. Always through quickly.

Patricia Wells

Garden center is filled with a great variety of garden plants.

Ryley Nickel

They recently stopped stocking cans of Nabob coffee, to make room for their Presidents Choice garbage. This is a Mickey Mouse operation. Don't shop here.

0s0s oso

Really like this store! Produce is layout nicely and it is fresh! Nice viriety!

Glen Lau

expensive

David

Huge selection of products. Prices are high but the store was clean and tidy

Darian Delparte

Better than Save on Foods but I'm not sure if its better than Superstore, a salad kit I normally get at Superstore for 8$ was 9$ and was out of stock. A lot of Really tasty looking ready made meals for a reasonable price.

Hussain Daud

The deli and bakery sections are much better now since the store changed from "Extra Foods".

Nom Covenant

Good store, good service, decent inventory :-)

Roy Sloan

Best place to shop groceries in Fort mac

Boot Malone

it seems to be stocked and if I ask someone where something is they do seem to know or they will let you know as soon as they find out

Arlyn Abad

This store is so neat and they always give me change

Ronnie Neville

Good food and quality out of range for my normal shopping needs but if down in the area always stop in. Recommended

Barry Atwell

Over all amazing place to shop for all your housing needs and more... keep up the terrific work, :).

SYED SHAHNAWAZ

Good store.

Shakir Yaqoob

Nice and quality products store. Staff super friendly.

G Free

Great staff, consistent stock and competitive prices

Jonathan Bornales

Always go here for grocery

martin cherera

Great store and very helpful staff. Always clean

Garrett Lewis

Clean and shelves we're stocked

Mat H

Love the fresh made food

Gladys Gutu

Nice clean place but l rated it low because l didn't get what l was looking for. They don't carry reading glasses anymore and they have a small selection of birthday cards. I don't think they carry magazines too. What's going on is it the new Management?

Zohra F

I am a frequent shopper of Superstore but live close to The Independent store. They have everything a shopper would need to buy off their list so I go here frequently plus it is convenient; however, you will notice the difference in price as compared to Superstore. Other than that, customer service and produce are great! ????

john marleau

The chicken here is cheaper than the chicken at Sobeys in Calgary for Boneless skinless chicken thighs. The wing deals here are also very good. Very clean store, everything well laid out. Is my go to grocer in Fort McMurray, have been to multiple save on foods, Safeway and sobeys, this is my go to out of all of them.

Jerrica Timmons

Most affordable grocery store in Timberlea. Great deals on everyday and has a wide selection of hot and ready take out! Their staff is super friendly and shelves are always full! My fave in town

Maria Velazco

New name is Independent, good food with a mixture of high end and basic food items. The ambiance is really welcoming. They have ready-made food, cakes and even Arabic sweets. The produce is very fresh and prices are mid-range.

Dale Jesse

I shop there every week due to convenience but really if there was another choice close I wouldn't. To start with the parking lot is a muddy slop hole summer or winter. The workers are all people with poor skills and poor use of the english language. The shelves are always poorly stocked. The management is to blame for this as they hire the staff and order the goods. Today the item I couldn't get was bottled water, not a single bottle of water in the entire store! I drove to another grocery store in a different area of town and bought my water there.

tbonedm123

Best place to shop in fort McMurray for food and groceries.....

Ann Beck

Great ready made meals . Grocery items a little pricey .

Janice Coene

Skews for cheese always incorrect and makes issues with pc optimum points but still love the store shop there often

Joey Osmond

Selection was good and lots of points on my rewards card during sales . I use the app on my phone a lot .

Kenny Adesanya

Friendly staff and nice store.

Anonymous Acount

This is going to be a sad review from a customer who comes here every week and spend hundreds of groceries a week. Today, I had this cashier who I think don’t give a care in the world about the customer as long as she scan the products and got the money. I think she don’t know how to say hi or hello, did not bagged my dish washing liquid, cleaning products separately. I’m only asking for a cheap clear plastic bag here for food safety purposes specially I have to put them in the same grocery bag with the rest of the groceries. I paid almost 300 today and I feel like I had to hurry bagging my groceries because the next customer is waiting and standing there for me to get all my groceries off the belt.. The tall skinny long hair cashier didn’t even bother offering help to bag the groceries, instead she just stood there looking at the other cashier..so, there is your customer service lady!!