Reviews of Pharmaprix Simplement Santé (Pharmacy)

David Dupuis

Got prescription late, rush here because closed to hospital, they are dammed close 5 minutes before closing time!

John Woolfrey

Everyone here is so helpful to my parents. They know all their needs. They even made sure my parents had the seniors' discount and the new points card. If you want a drugstore that you can trust, this is it. They deliver too, of course

Aman G

Just got my first Vaccine a week ago! Dr./Ms. Sonia was very polite and descriptive about everything! Happened to be that our birthdays fall on the same date too! I really appreciated the service! Edit : Just got my second vaccine from Tayler at this location. Super helpful and super polite! Totally recommended! Amazing clinic overall!!

Mark Massoud

Staff was very patient with my mother and gave her all the explanations she needed and more, even if they we're closing very soon. That's what we call a service! A+++

Carina Loch

Absolutely awful customer service. I called to refill a prescription for UTI medication that I had received to treat another UTI 1.5 years ago. Pharmacist refused saying the prescription needed to be less than one year old for him to refill it. However, the policy was updated in January, you can get a prescription refilled by a pharmacist for UTI medication if prescription was less than 5 years ago. I contacted another pharmaprix nearby, who confirmed my information was correct. When made aware of this change in policy, staff was rude, dismissive, restated the old policy and once again refused to refill prescription saying "if another pharmaprix is willing to refill it, that is great, but we are not". I then had to get prescription faxed to another pharmaprix location so it could be refilled elsewhere, and fax was only sent the next day. I had no issue refilling this prescription at the pharmaprix on St. Jean Boulevard. This policy is QUEBEC WIDE, all pharmacist can prescribe the same medications, it does not vary from one pharmaprix location to another. I was refused a medication that I had every right to received, and could've been easily prescribed to me. I am a health care worker, and I am incredibly appalled by this customer service and lack of knowledge.

Fernando Taboada

Fast & courteous service

Johnny

Horrible Pharmacy, there were 4 people behind the counter and 3 people waiting for meds. After 45 min wait still no service so I left. The pharmacists were more interested talking about their weekend than filling prescriptions.