We've got the information of people like you who are using the services of Real Canadian Superstore (Pharmacy) around Campbell River area (Canada).
Right now this business gets a rating of 4 over 5 and this score was based on 127 reviews.
You may have noticed that it has an average rating is good, and it is based on a very high number of scores, so we may think that the assessment is quite credible. If many people have bothered to give their opinion when they are pleased, is that it works.
You know that we don't usually bother to place evaluations when these are good and we usually do it only if we've had a problem or incidence...
This Pharmacy belongs to the category of Grocery store.
I like going here early and everything has been restocked. In and out quick.
Best place to buy food.
Large store, convenient with the pharmacy and clinic inside. Staff is friendly and knowledgeable when I can't find something. I love their gluten free isles much larger then other stores.
Its nice and clean in there and I like the place its just I find there expensive for slot of things especially canned goods I can get them alot cheaper at food basics or no frills cheaper. There meat is high quality but to expansive for my budget.
Watch out for tricky pricing....but otherwise a big grocery store, staff is friendly and helpful.
Good, its food
Good selection and prices. All checkout lanes open on the weekend.
I always save on diapers everytime at the real Canadian store. I definitely recommend
Newly renovated & nice layout. Shopping here is now a pleasant experience.
The prices for your average groceries are better then Wal-Marts, except for their meats. You have alot more options going here, because the store is mainly a grocery store. It also has some pretty nice clothing for you to buy here.
Go there when I'm down in Campbell River BC 4hrs Drive Or Longer in Winter From Up Island .
The new changes are grear! Love the expanded natural foods sections! ????
Its got everything I need. Great produce etc.
If the fresh produce isn't completely out of stock it's usually rotting on the shelves. If you're looking for a deal on meat go here, but don't expect quality. If you're looking for ingredients for an exotic dish however, they have you covered. Most of the the other stores in town are so white washed it becomes a task finding something more than just one brand of hoisin or a bottle of mirin. The only reason this store gets 2 stars is because of their diversity in selection.
Good place for fresh and cost-effective grocery
Five stars not enough good quality meats and produce everything great
Awful
Please renovate! A large parking lot makes it less accessible for cyclists. They don't carry some of the higher end things I buy regularly like PC Omega-3 eggs, Olympic brand yogurt, and So Nice Unsweetened Original Almond Beverage. Maybe I'm just picky.
I drive from Courtenay to Campbell River just to get some of the deals available at this store!
Cheapest grocery around with the best points program I've used.
Friendly staff and great produce!!
(Translated) Very large well-kept supermarket, everything is a size bigger ???? (Original) Sehr großer gepflegter Supermarkt, halt alles eine Nummer größer ????
Loving the joe fresh joints this summer.
Found everything I needed at a reasonable price. They also carry alot of ethnic foods, which makes it fun and inexpensive to try new foods
Overall good selection and quality However I found the clothes selection is not the best.
Superstore is a great grocery store. The pharmacy is the worst one I’ve ever been in. It takes them forever to fill one small prescription. For months now the pharmacist has been blaming a new computer system. Today I took my last refill in and will never return. At drop off I was told it would be 15-20 minutes, no one was there waiting. I said okay and left the store to shop at Walmart. After over a half hour I returned to pick up. Gave my name to the pharmacist, he said just a moment, went to the counter and picked up the prescription request, THEN proceeded to fill the prescription right in front of me!! I asked him why it wasn’t ready 20 minutes after it was dropped off. His response “ we have a new computer system.” I replied “you said that over a month ago.” His response “I have to double check everything because of this new system.” I replied “you said that over a month ago, you didn’t start filling my prescription until I came back after giving you more than a half hour to fill it” His response, nothing other than to tell me how much I owed. BTW, don’t be fooled by the “drive through service”. It’s drive through to drop off your prescription. So it’s like going to McDonalds, placing your order, leaving to drive through a half hour later to pick up your food. Superstore management really needs to investigate the terrible customer service by the pharmacist. The rest of the staff are great!
Live this store
Good deals
It's a superstore. Sums it up pretty much.
Great store hate how you have to bag your self. I also dont like how you have to pay for bags considering everything im paying for the bags should be well payed for. And on countless occasions iv seen moldy fruits and vegetables get it figured out and do your damn job
One stop shop, everyone you need under one roof
The go to for Grocery Shopping and other little items. The renovations are superb and enhance the feel tremendously!
Terrible selection of old produce.
It is a very good place for a food store here in Canada because I think it needs a 5 star ⭐⭐⭐⭐⭐
Always have what I need
Almost always can find what you are looking for. Good Covid protocols are in place.
At that time it was horrible.. I understand they are doing Reno..but mad it that much harder to find item which seemed to be all over the place.. personally I think it was very poor planning
Love the points from this store
My favourite grocery store in the Chatham area. It's always clean, they have what's on sale and the cashier's I've dealt with are more than willing to complete price matches without a fuss.
I'm a one-stop-shop kind of person and they have great prices.
Easy parking
Superstore always has what I looking for !
Huge store. You'll find anything you need for daily life. It seemed cleaner and mixer than Walmart but grocieres were quite pricy.
They have the best selection and high standards, if you can afford the higher prices {especially produce} this is the grocery store for you. However if you don't have the cash, they can have great deals actually. One example would be they had macintosh apples on sale for .48 cents a pound while Food basics was selling them for .89 cents a pound. Shop the deals and loss leaders if you can't afford to shop the whole store and you'll come out ahead!
I love the very fresh produce and fruit. Very well stocked store with a big variety!! It is my Go To Store!!
A good place to shop. But Asian section always looks empty????
Quick easy shopping trip, easy to navigate and had everything I needed... Great experience overall
Good meat and helpful layout. A bit pricey but it's a clean store. Produce ok, sometimes same items are over ripe. Deli centre top notch.
They need to stock more items, like they were out of 1/3 of the items I went there for. Good prices though!
Very helpful staff and good products
Cheap but not always fresh
The best ???? ????
Very useful location and selection for both locals and visitors.
Our main choice for groceries. I like the points and good prices. They do not always have what I want. Produce is not always top notch.
Worse bathrooms ever. All across Canada these bathrooms are insanely dirty..... They will grow the next plauge without a doubt!
Great supermarket, you find everything you need
Very good experience with this store.. however, the "Handicapped carts" need some maintenance
Great selections and prices
Just your average super store. Some of the food items are priced higher then other superstores I have been to. This is most likely due to the fact that the store is located on the North end of Vancouver Island. Other then that the store has a nice selection of items, when I was there, there was a lot of registers open. The staff was not overly friendly, but it's a grocery store so what do you expect.
Friendly staff, clean environment
Superstore has really improved. They have the best veggies and far better tasting dishes than the other stores. We now shop here regularly and enjoy it.
All checkouts open and lanes were moving quickly. I was impressed.
The superstore is always clean and well stocked. The staff are friendly and fast! It's a big enough store to have lots of variety, but not so big that the things you need are spread out over vast aisles like Walmart.
I never buy my meat or produce at Superstore, I've never been impressed with either. I find the store hard to navigate especially on the weekends and the lack of check out line make me not want to return. They do sometimes have good sales but I shop there maybe once a month. I don't find the staff overly helpful either.
The store is too big
I like the size of Superstore...there is a high chance of finding what I am looking for.
Great place. Just wish they had beer!
Good place to get your food.
This store is too big!
Love the prices and the products. Really good meat.
Much better since the renovation. Glad VI Labour could help with the upgrades.
Very good service
I have basically stopped shopping at this store because of the loud irritating music they blast at you from speakers placed thruout the store . The music they play is womens pop music, screaming and yelling making the Superstore shopping experience a total nightmare ... similar to Wal Mart. bye bye til you play quiet muzak or nothing at all
Overall a great place some rude workers but they do have the freshest fruit and veggies
Good place. Reasonable prices.
Fully stocked, well priced. Joe Fresh is great!
The staff is rarely pleasant and there are lots of things they don't carry anymore since the renovations
Picked up some food for a road trip. Good prices & lots of selection.
Haven't been in awhile and it was different from before. Found what I was looking for.
I deal with Theresa at pc express, Canadian Superstore pickup,and have delivery(Mitch and Skylie,Columbia courier) pick up my orders. Wonderful people, Teresa, is so nice and patient! Wonderful service, get most of what I order, but,they always call to see if they can change something I order.
Great customer service ????
We do all shopping there, good prices, fresh produce. Wide range of meats and seafood. Convenient drug store in building, drop off prescription shop and pick it up on way out. Excellent deli
Tried and true. but the store is always a bit dirty. Good deals . New review June 2019 The store is quite a bit cleaner and organized lately . 2 main issues I have are they are consistenly out of things i get everytime
You need a map to find anything. The bulk section has removed items.
Find almost everything you need
Love going to this place. They always have what I need and at reasonable prices. And the quality of the products is really good.
Great store, but please lower your flag for Nova Scotia.
Lack of stock customer service okay
Great assortment of products and reasonable prices
The products tend to be out of stock sometimes, and it can be rather busy, but it's an awesome place to find deals. They have a fabulous produce section and their bakery is pretty awesome too!
Just about everything you need from a grocery store.
Easy to park ..lots of parking
Great selection and fast!
Got what I needed, and the service was quick and friendly.
Excited about the renovations.
Always fresh produce and pleasant staff!
Awesome customer service
Meh pretty typical nothing special
I like the new floor plan....lines to pay still to long
Handy has everything
Great thanks
we mostly shop there
Just got gas and all was fine. Saw some big trailers pulling in and thought they may hit their roofs but nope they cleared it
Always moving their stuff around. Nice to see new coolers...much more environmentally friendly and friendly staff .. They need more stock on the daily deals tho and after we spend 200$ or more...the reward is starting to not be worth it ...and make sales on child tax days and on the welfare days....not just every other say of the week...
Good prices
Standard superstore experience.
Friendly staff, great selection. Buy you phones here. . . Knowledgable, patient and helpful in getting your device plan set up. Highly recommend them.
Great place to shop
Great selection. Okay prices for buying bulk. A lot of people though.
Clean, bright and helpful staff...and I was able to pay for some items in the store at a clothes service desk and not wait in line to pay on exit.
They now have an "Organic" isle just past the produce area. Gas is cheaper and you get in store credits as well. Usually no lineups to pay and leave, with some self serve checkouts as well.
I witnessed the most disgusting dressdown of a fellow employee by the bandana wearing lady in the deli. And in the middle of me trying to order from her. I wanted to drop my order. I feel sorry for the other employees having to work with a toxic employee like that.
Great service
As is typical of any Superstore, things are well stocked, clean, and organized. Many departments to choose from. Always happy when I go.
Amazing quality sweaters. Huge food selection
My favourite grocery store. Great selection and good prices.
Busy busy. Limited social distancing.
Had a time looking for peanut butter the other day, it seems like they switch the aisles around weekly.
The location is in the mall at Discovery Marina, the prices are better than most supermarkets, the pharmacist is unusually helpful, I can't think of a place I would rather shop first at in Campbell River.
I really like this store. Some prices are the best you will find in the area. Like rice milk. The little sushi bar in the back is great! Large selection of meats, well large selection of everything here. Lots of cashier's over the busy times as well. Never have too long of a wait to get out. Add to that online shopping and it provides a little bit for everyone.
Have been using the online order and pickup option during the pandemic. Orders have always been ready on time and are brought out to the car in a timely manner. They are pretty good at what they pick for you, but we have had a couple items or produce that weren't the best.
Found what I was looking for with great points for my purchase. Money back in my pocket and low prices for groceries.
Our go to place for groceries in Campbell River. The staff are also friendly and kind????
Doing their best to keep things stocked!
Great place but staff were rude
GROCERIES
It had so many deals that I ended up buying what I didn't plan on spending money on. For example, bananas are ripe and its price is $0.29 per pound; that's excellent. In Windsor, the price would have been what it was normally regardless.
Lots of selection. Purchase a few plants. They were well keep. Service was friendly.
I shop her weekly. Great parking.
Prices are generally good. Big selection. Good if you need volume items. Walmart can beat on meat and vegetables but their selection is less.
This store is good for a variety of products from groceries to housewares to clothing. They have a pharmacy as well. Their deli is great and their meat is fresh. Great produce section and pre made salads are a great deal. A good place to get a quick lunch that's not fast food. The rotisserie chicken is really good here too.
Think you guys need to get with the times , you're service staff are not cleaning their work station after each customer , an when asked about it was given a rude look an silent treatment.. Also the fact that every other grocery store still bags peoples groceries while you till the day don't; Also I feel you guys need to start enforcing social distancing, as it seems not enough is being done by you're establishment
Not great produce. Long lines.
Loved the place, it's an all you want shop, everything you wanna buy I definitely guarantee you that you will find it.
We always shop here because they have the best prices but the staff are straight up miserable. We always try to avoid Krista because she is so rude but today she was the only till open and we had $400 worth of groceries to put through. I asked her a question about the deli hours and she was very short, sighed heavily, rolled her eyes, no eye contact. Finally I pointed out that she must hate her job, she said nothing handed me the receipt and we packed our items while the next one's came through, really brought down our mood.
Fair selection but often not enough cashiers for the volume of customers
Home of the dented can
Nothing has changed. Still rushed to pack up your own groceries while ppl trying to get past you with small orders.
Do you know the difference taste wise between Kellogg's corn flakes and presidents choice? This is a common question we all ask before making a purchase decision. There's always a fine line between marketing your own store labels with other …
It's a great place to shop for certain items And sometimes they have great deals on select items and products
Good store
I have gotten to know the staff over the years and the cashiers are very nice people
Never in my life had I received a pleasant experience while shopping at superstore. While the prices are unbeatable, the staff are unbearable. They rush you through, they are incredibly rude, and get exasperated when they actually have to do something within their job description. Totally unhelpful. I have been going to WalMart the last few months, spending more, but am treated like a human being.
Very good ratio quality/price. Long wait to check out
hard to check sometimes long lines to check staff is friendly
Prices are great, only thing I would like to see is more keto options
Staff is friendly and helpful .Answers questions promptly and don't tell you that they will page someone to help you.
Great food prices. Fresh products and amazing staff
A wide variety of products at mostly reasonable prices. This and the Walmart seem to be the best places in town to shop for groceries.
The store is clean, the staff friendly, pricing is pretty good. Not my favorite place to shop though, as there are always too many people in the store for my comfort.
Well stock, found what I needed. Friendly, fast service.
The service here is just amazing
Nice store
Prices don't skew right quite often.
What can I say it's Superstore!
Good variety
Very upset about the signage. All the signs were still up under all the products for black Friday events. When going to the till to pay they informed me the signs were old, and they would not Honor tbe price!!
Great variety
Good place to shop as a parent. Good deals and good clothes. Security really needs to lay off a bit. Ive stopped shopping here since they got security, as the first time I went in with the guard at the door she swore at me in front of my 4 year old son when I did not use sanitizer on his hands. Not understanding he has a skin condition so he has his own bottle thats safe for him to use.
Consistently excellent pick up service!
It was great
My grocery store...
It's a good Superstore. Selection is good, staff are friendly, produce is nice and fresh, and the parking lot is large.
Nice and clean. Staff are always super friendly!
Biggest grocery store in town with all items at the best prices.
Pricey. Half as many cashiers as supposedly promised. And the cashiers like to socialize, so you'll just have to wait.
Great and convenient shopping
Price, service, they listen.
Not the best produce
Everything you need..ignore the workers..prices are good..wide variety...read labels check dates..get points card..for added credits.
Man this place is bonkers busy. But they had what I needed. Wear shin pads to protect you ankles from all the carts!
Nice shopping center with lots to offer
Ez going, clean, friendly, always got my products, nice people and solid food
Always a good place to shop
EXCELLENT EXCELLENT staff
Almost as good as Costco... Almost... The store is 99% clean and the staff are friendly. great facilities, and awesome products! Customer service is super nice, and returning things is easy-breezy.
Nice
They have fair prices
Best grocery selection in the area. Fresh produce at competitive prices
I shop in this location every week (sometimes on multiple days) but Monday was almost enough to make me switch stores. It was due to at LEAST 6 people not wearing masks. When I mentioned it to store staff, they immediately made an announcement but still allowed those people to go through the check out. We are so close to the finish line. Come on folks, just soldier on and we will get there.
Love Superstore! It's great they have a points card as well.
My go to place for all things grocery in the Chatham-Kent area. There are always great prices and the selection is massive, so it's very much a one stop shopping experience for me. The staff are very friendly and quite quick so theres never a long wait if you choose to not self checkout.
Carter is one of the most enthusiastic and entertaining cashiers, give him a raise !
Lots of selections and friendly staff.
Good selection and prices. Oct 2017 I'm getting tired of the renovations! I like the fact that the produce section is right at the front door now, though. It encourages good choices for my kids when i bring them - now they ask for berries instead of candy!
I liked shopping here, untill the other day after making a purchase at pharmacy I was stopped at exit and accused of shoplifting. I was understanding of his error and compliant but was still treated rudely " Open your bag, your under arrest btw" when I was in the process already.
very nice store! prices are a little high though worth the trip.
Pleasant staff not much of a wait to cash out
Store well stocked and the checkers polite and friendly
Mandatory Mask. Very bright inside, not crowded.
Great place for fresh veggies and the exotic food
Blah......it's a grocery store
Accessible to me as a quadriplegic. Friendly staff and good products. Able to shop easily. The power carts for elderly and disabled are great!
Absolutely by far my favorite store!! Love the variety of having everything a home needs in one spot. Products are reasonably priced which always helps the budget!
Our favorite place to shop.
Great grocery store and more. Prices are not too high. Large selection too.
It's a great store with amazing prices and an unbelievably wide variety of products, however their delivery option doesn't allow for PayPal transactions. I don't have a credit card and am unable to shop for groceries in person, as much as I want to make Superstore my primary store Walmart is the only grocer that allows the kind of payment option I need.
Well... It's Superstore. What else is there to know?
This place has it all. It is huge and has everything including things you never heard of Few things are cheaper acrossed the way but hard to compeat with them Meats way better here Bakery needs some jazz
Great vegetables.
I used PCExpress for the first time. I don't recommend it. They literally threw my groceries in my trailer, half the groceries were not even bagged, everything was thrown loose in the trailer, disorganized with heavy items on top of softer ones like bananas and chips. They selected the worst possible mushrooms on my behalf, and although they're supposed to check with the customer before substituting, they never bothered calling or texting me to check with me when they substituted my ordered Ketchup chips with BBQ instead and regular chips with dill pickle chips (both flavors none in my family likes). And they substituted my 16kg dog food bag for 2 7.2kg and charged me the full price of both bags which is $6 more expensive than the bigger bag and has only 14.4kg instead of 16kg. I am also missing one lasagna completely although they charged me for 2. And the kid who came to load my groceries was absolutely rude and utterly disrespectful. Finally, they gave me a 3-month free PCinsiders coupon that expired over a month ago. Then I waited over half an hour to get someone on the phone who didnt care about "my troubles" and got an $18 voucher in an email, for the missing item and price difference with dog food. Very disappointed, doesn't begin to describe it.
Nice and neat but asile identification lists omit some important items ie tea and coffee for an example are no whete to see
Cool
Great selection of grocery items, nice home stuff, cute clothes. Sometimes they run out of stuff ????
Not as much selection as other RCSS locations.
One of the best places to shop
Prices are higher than competitors. They don't disinfect transaction machines or anything after customer leaves. Always rushing customers thru the till. Young staff aren't problem or question solvers or don't even suggest to get someone to help with solving.
Great produce n friendly staff ????
Best deals in town!
Good helpful staff. Many deals offered each week in the flyers. Snacks, tvs, furnace filters, tires and car products, paints, bikes and toys always available. Household items from dishes to pots and pans, glasses and cleaning products. Excellent plant/ flower section running throughout spring and summer. A tire and mechanics shop is also on site although i have not used them before.
During check out clerk's are not wiping down their area at all
Cranbrook Superstore ranks as one of the best out there. Consistently fresh & well stocked produce. The in store bakery makes the best tasting French bread. Clean and well maintained washrooms. Convenient gas bar too!
(Translated) Super shop with everything your heart desires at unbeatable prices (Original) Super Laden mit allem was das Herz begehrt zu unschlagbaren Preisen
This location is well maintained. Clean, tidy, bright atmosphere, fresh produce and well rotated product.
In and out fast for dog food.
Good place to shop
Good products and impressive bulk section. Wish they would invent a new deli salad im bored of the current ones
(Translated) It is not distinctly a tourist spot (Original) Det er ikke udpræget et turiststed
It's a fair size for Cranbrook
Really nice service and funny employees
I love their selection, and the fact that their checkout lines are never long because all tills are open!
It's big, its affordable, it's got a good parking lot. Can't think of any thing I don't like about it besides the weird layout. Nothin great or terrible. A five star grocery store experience.
Best to buy your groceries.
Triying to enter contest. Text SDM to 736-898. Problem is that the number is invalid. …
All the food you can eat is here.
Renos are looking great, had a fantastic & friendly cashier today
The team there is helpful and curbside pickup is quick
Fresh vegetables and a good selection of Joe fresh clothing for simple cheap stuff you would need.
Clean tidy .
Always clean and tidy! Excellent service!
2020-12-09 update OUCH! When eveeything is painted battleship gray it's hard to see the staircase... a bit of yellow paint would help. 2020-11-30 update Store not enforcing new mask requirements covering nose and mouth and permitting customers to wear clear face shields. Staff very helpful in showing you where the item is your looking for.... one issue for people who have disabilities, it's difficult to get a cart and return it due to having to put looney in the carts... as a comparison Courtenay Superstore has disabled the deposit system during Covid 19.
I like the large selection of gluten free and healthy products to choose from. Customer service is good.
Busy busy busy.... Yet, politely taken care of when asked for assistance. ????
Great layout.i shop on marine drive vancouver.exact layout. Clean.stocked. good prices. This location does sell wine,ciders non alcohol.
Purchased fuel. Not the greatest location when pulling a trailer. Competitive prices on fuel.
My go-to grocery store, can be a little pricey but the selection is good and the so is the quality. Very clean is also a plus.
I went to Superstore to change my phone plan from Bell, to Shaw. I switched my Bell Cell phone accounts from Bell over to Shaw. I had no complaints about Bell, just the fact that I am now saving $150/month on my combined Cell phone, Internet and Television accounts across 2 provinces is a Big plus for me. The costs associated with moving for AB to B.C. are far greater than most people would imagine. The people at the Cell phone store inside Superstore were very pleasant and quite helpful in helping me to navigate the loose ends of combining accounts and transitioning me into having all my data accounts consolidated under 1 provider, which is Shaw. I am traveling fro province to province by car, air and truck and motor home; The # 1 dilemma and what turned out to be the a problem of the highest priority is "Staying connected to data" while zigzagging across provinces, motels, hotels, RV Parks and airports. I have to say that I am already so happy with the seamless streaming of data on my travels via the Shaw go platform. The connectivity for Shaw is the same as it was on Bell, only better because of the shaw go. I am very pleased with my new provider, and the savings are a big giant + for me at a time when costs are mounting.
Nothing to say except 5 stars!!
The store is super cleaned well organized. Also, the label of each section well clear and whatever thing you will looking for you can search in particular department and you will find there.
Great place, it's always about the people! Though the front door area could do with a little organization! The only problem, I notice they don't have someone at the door to make sure you follow the procedures for Covid! And making sure that …
Not bad place for groceries
Number 1 for our grocerie shopping. Awesome sushi made fresh every day.
The only real problem with this store is that they never have enough cashiers, or people on the floor, to help you.
Would always come here around Christmas with my dad. Expensive clothes but very good lighting to view the appliances.
This place has everything! Nice,clean place! Very friendly staff!
Itsa Superstore.
Reminds me of a cross between a Costco (US) mad a Safeway. Decent selection and prices on groceries. Staff were nice.
It's ok, prices seem average/a little pricey.
Good selection and great cashier who rang our stuff through
Cool Canadian Superstore I had never been to one before this I enjoyed it kind of like a Walmart / Target / grocery store.
Good variety of vegan standards at cheap prices.
I hate having to pack my own bags here. Therefore I rarely visit.
Great deals
Good sales, good covid measures in place. Quick checkouts.
Not too far out of the way and usually fairly priced.
It's a superstore. Exactly what you'd expect.
Good prices, lots of lanes open.
Always good selections. I especially like their frozen fish selections.
Good produce and other goods at very competitive prices.
All round nice place to shop.
Good deals on food items
Super unorganized and there are people everywhere like lost dogs. Nice deals though.
This is the best quality Superstore in the area. Always fresh produce and always fresh bread!
Great food and great options always fresh
Awesome staff, good produce, good prices
Ever since the updated points system was overhauled....just didnt feel the same. I dunno why but I dont shop here much anymore prices seem to have arisen a bit here and there and if you are not careful at what u are getting you will notice it at the till....a year ago i would have given this a 4 maybe 5 star but again things change not for the better I guess this time
Friendly staff, but popular items are often out of stock. Fruits and vegetables are often spoiled.
Great deals
I always do the click and collect and I love it. The staff are always super friendly and are great about contacting me for substitutions to my items. Once there was a mix up and they were apologetic and quickly fixed the mishap and I walked away more than happy. I highly recommend the program to every one! Saves me time for a couple bucks and in this cold weather waiting in a nice warm car is the best place to be!
We stopped in to get fruit and vegetables for our picnic in Strathcona Park. Everything was well stocked and the cashier was polite and efficient.
Great selection. Easy to find products. Prices are good
It's superstore... What else can I say??
Best grocery store in town! Friendly (and helpful!) staff, great produce, and best deals without having to have a store card!
I do all my grocery shopping here, the points system is awesome and the offers are custom to what you buy frequently.
It has everything a Superstore has but it is poorly laid out and the front entrance feels crammed. Makes we want to leave.
Great selection but a bit high in price and sometimes the produce is not so fresh
I usually don't shop at superstore (due to the last city I lived in) but this one is super clean and great prices. Will be back because it's my new favorite store!
Easy finding it was in and out in a flash, Friendly smart staff
Always check for outdated products at this place ..
Huge selection of food and great selection of items for home. Friendly service.
Staff was friendly and helpful. Was able to get everything we needed and more.
Best place for groceries
Nice place
Expensive
I worked there and loved helping people find the things they need
Worst experience in a superstore ever. None of the staff would listen to me when I tried redeeming points, and made me feel like an idot, talking down to me the whole time. Everytime I tried to do what I believe was a simple request, they kept quoting policy at me. I did not feel helped or welcomed at all. I felt like an inconvenience to them.
Even as busy as it was check outs were fast. Lots of Christmas items on sale and the chicken fingers and home fries are amazing
Love to shop here.
Store is always clean. Staff is friendly and helpful. Restocking issues during peak periods.
Good prices. Large selections.
Ouch
It's great
staff was helpful by assisting me to get the scooter to do my shopping.
Easy to find what I'm looking for
This is a huge store but at the same time it's expensive, don't expect cheap prices, also deal items u will never get, they vanish just like horns from Donkey's head..
Friendly
I love the childrens clothes, but definitely dont go as much any more. These workers are slammed and with covid it's even more strain the body and mind. I do notice the lack of sanitation in between customers. Not only is in an infection control issue but all of these employees are at high risk of exposure. On another note..Thanx to all the staff for doing their part so our community can provide for and feed our families.
The lay out can be confusing at times and the staff seem unhappy to help at times but great products with good quality and decent prices, so it's worth a visit in the end.
Not bad.
Regular superstore, BUT a great selection of food !!
It is a Canadian market. It boosts our economy
Good service. Good prices
We do a good chunk of our shopping here and it's usually a positive experience
Just did a huge remodel. Our first choice for grocery shopping.
Doing a grocery pick-up day, grocery kid dropped my paper towel off the cart into a rain puddle then told me it was all good! I coached the young kid in baseball some years ago so I went lightly on him. I said don't think about it go grab me a new one after I pointed out the rainbow colour in the rain puddle indicating gasoline in the puddle & probably spit & God knows whatever else..... Mmmmmmm. Lol all good!
The deli is painfully understaffed.
Love this store
I do like this place but the prices are going up and now it's getting to a point where I to travel to Lethbridge to the wholesale company to buy my groceries a box of chicken was $11 now it's at 18 or $19 I roughly spend about 900 + $a week I know all the staff and are extremely nice. I would like to make a list of other prices and changes but it makes me upset. I do understand about inflation I do know the markets for the different foods. Its just sheer greed and taking advantage of your customers. It's bad if I could drive to Alberta and back and save money just saying. I do like the point system but because of the price is always going up I really don't save any money my bean counters keep track of the profit and loss of this company point system when I'm buying food towards what I'm saving I really don't save anyting it looks good but that's it. I'd be better I better be getting fresh fruit and vegetables and for the prices that I'm paying you better roll out the red carpet, on the up swing safway is still the most expensive so I guess I give you more star Happy shopping everyone
Canadian, first reason I shop here. I try to buy Canadian made and I start in this store. Always clean, great staff, priced competitively and good selection.
Same as most SuperStores
Great price, good selection, store is quite large give yourself some time to find what you're looking for
Nice service and great options as usual. Totally recommend.
Safe are kind and they have mask on. Feels safe to shop
Expensive. But nice section of specialty products. Good quality produce.
fast and reasonably priced and good return policy
Decent grocery store. Joe Fresh is good. Has good prices on all the no name and President's Choice brands
Much nicer store than our local store in Courtenay.
Great service both in person and with PC Express.
I Love Shopping This Superstore because staff are very helpful.
Wide selection.
This is my go to for all my grocery and pharmacy needs, I love their exclusive clothing section as well. Superstore is a one stop shop. They also offer grocery pickup which has been great during the pandemic due to my son being auto immune. The staff is helpful and always go above and beyond.
Always has food
Great and helpful staff. Good selection and the place was clean.
What a wonderful place for a holiday. The campground is clean with beautiful ocean views. Easy sites to park your RV. But the best and most amazing part of our holiday here has been the people. I feel like Sandra (the manager) and her staff have welcomed us into her home. I highly recommend you spend some of your camping holiday with Sandra and her family.
Friendly staff, found what we needed, thank you !
Not alot to complain about... Everything I needed for dinner
Poor selection for women's clothing, but otherwise an excellent superstore. I've had a great experience in their mobile shop as well.
Live this store
Found lots of great deals, wide variety of things, clothes,hardware, plants, groceries!
Kinda busy but was very good service thx
Generally fresh , yummy food and fair prices for the necessities , kind / helpful staff
I usually shop at walmart but there are somethings i cant get there so i have to go to superstore. Its ok but lots of expensive things. Clean bright friendly just expensive
Always out of creamer... everytime I go there .. maybe they could order more as it is very popular .. stock is important isnt it ?
I think these have the best selections and prices across the board
Good produce section
Messy, cold, disorganized store
They have everything
Had what we wanted at a good price
Stuff
Clean and roomy.
Great selection of foods and very helpful friendly staff.
It was okay. Some days are good, some days ????
Lov it
Same old same old
good place
Very good place to shop
Very busy store during the normal rush hours. Mandatory mask wearing. Prices are a bit higher then other stores. Always clean and has a wide variety of goods!
Great products
Typical grocery store. But the points system is awesome. Saved me a few time when money was tight
Great store
Good store.. The food ls ok.And the people are cery nice..
Nice store… but nowadays we dont find coconut chunks powered by Pc
The fact that they hand out bags at self checkout like we are thieving children (and as if the bloody 5 cents would break the bank) is enough to make me take my business elsewhere. …
Store layout works well for time efficient shopping. Product selection is widely varied. Can find most anything there. The keto friendly and health concious selections are nice too.
When getting my cart from the sanitized area there was a grocery list left in the cart so I cleaned it with whatever cleaner they had sitting there, but kind of unsettling during a pandemic.
Very super
Would 5 star but I hate the dang carts that need a loonie to take one! Lol other than that's and we'd be great
Good service but short on lots of items. Maybe because of the long weekend.
Such friendly service
Nice and clean. Haven't seen any birds inside this year yet though. I like the birds flying around.
Like any grocery store, but cheaper, there is long lines. This is to be expected
Good prices.
This is about my 4th grocery pick up. Every other time any fruits or vegetables I ordered were picked like they were shopping for themselves. This time the strawberries were not very nice and looked like someone took quite a few out. The nectarines were disgusting.
(Translated) Very friendly and helpful staff. Good product quality. I bought a grilled chicken today. Well seasoned and lots of meat on it. Was tasty and still warm. (Original) Sehr freundliche und hilfsbereite Mitarbeiter. Gute Qualität der Produkte. Habe heute ein gegrilltes Hähnchen gekauft. Gut Gewürzt und viel Fleisch dran. War lekker und noch warm .
Good parking, great prices and price match. Optimum card accepted
Was just renovated..looks better and way more organized. Prices can be high for meat, but generally good prices for everything. The points plan when used with the app is very good. You can accumulate free groceries in no time. They are partnering with Shoppers drug mart Jan. 2018 and you will be able to use points from both stores earned in either store for freebies.
Good prices when you buy in multiples.
Very cool store I usually shop from this store every two days, for vegetables and fruits they are always fresh.
Lots of selection at good prices.
Usually very stocked very well.
It's affordable
All great except the fact that you have to deposit cash into the carts to use them.
I love the new renovation! I haven't been since before, so I got a little lost, but the staff members were all so kind and helped me out.
One of the nicest places in town
More and more frustrated by the lack of selection.
Always good deals, clean store & with PC points = free groceries is a definite perk.
Cool shopping atmosphere, big on savings, electric carts, wow, knee replacement
I go here once a week
New Reno's look amazing!
Lots of great deals and selection!
Produce quality is not good
It's probably the cheapest place to buy groceries other than Walmart in town, but I shop here all the time, I like the new look, all around I would say this is the best bang for your buck kind of store, I would recommend.
My favorite place to shop for groceries
Came looking for vegan BBQ supplies and was happily surprised. Had many items i needed with many options and good supply. Checkouts were busy being the long weekend, but we were served swiftly
Great selection. Staff is ok.
Nice store but to often they are out of stock on some featured items. If you shop the day the ad breaks then they will tell you stock is coming in later that day. If you go back on Sunday or later then they are sold out!
Great place to find those hard to find items but as always an expensive place to shop for your daily essentials.
I love the Superstore. You get more of the high end experience but with more affordable pricing, including the option to price match! Their pick up option is great, too!
Pleasant staff. Compare prices, as they can be expensive with some items
It was a great experience. I got a free gift.
Grocery shopping like a mother. Hate that the minimum purchase went up for the free gift from 250 to 300. Basically hate grocery shopping but I've got it down to a science.
Good parking happy staff great food and good pricing.
One of the better superstores I have been to. clean , stocked shelves, friendly staff, if you are driving through a great place to restock
Decent sales dont usually have to wait in line to check out friendly staff
Great place for meat
Went in to upgrade my cellphone plan and get new phones they were very helpful and knowledgeable
Grocery store
Competitive prices, long lines, and no floor staff
There is no requirement to wear a mask or face covering. No directional arrows. Everyone is just doing whatever they want. Not very organized or safe given the pandemic.
tough to give a glowing review during covid-19 but the place ran like a well oiled machine. I found it clean, good prices, excellent sellection, just busy but we already know that right. woop-woop
Best grocery store in Cranbrook.
Long lines to checkout otherwise good experience
Superstore is a great place to shop if you are single or are part of a family. The selection allowes you to be able to buy the products in multiple sizes and quantities depending on the desired result. There is a good selection of fresh produce, grown local to sources around the world. You can make a fresh smoothie with tropical fruits without leaving your neighborhood or city. Shopping for bread you will find store fresh or healthy alternatives like Silver Hills bread. Buns, beagles, and croissants, whole grains, whole wheat, and white, whatever you want to serve on your table they have available for you. Household cleaning items come in brand name or generic, depending on your preference, large or small, tailored for you and your situation. In the clothing department of superstore you'll find clothes for infants and your old granny that will make both cute and fashionable. A great way to start a child's new school year by getting them a new top or complete outfit. There seasonal products are constantly changing, each season is cratered to. Summer lawn furniture and garden excessories to Christmas trees and snow shovels to Easter bunnies and barbeques are Just a start. The isles are well labeled so searching out an item is usually easily done, in case you have a not so easy search item there are always helpful staff that will show you where to find that one last item on your list that your love asked you to pick up on your way home from work. It's a great Canadian store for great Canadian people. Few other stores can boast of the selection they have while giving you the consumer a great product at a great price.
It's huge!
Good prices and selection.
Great selection
Very nice store. Staff make the store.
Great savings best prices in town
Great place but would love to see self checkout open earlier... If I'm going to have to pack my own groceries I might as well scan it too. Cashier's are miserable half the time so I might as well save the uncomfortableness.
Best food ever, great service, friendly staff.
Gives me anxiety
Mini watermelon. Not sweet..avoid. Otherwise fruit and veggies fresh
Superstore. The same across Canada. Good food, reasonable prices
Clean easy to shop
Wish there was one here in Port Hardy
Best produce selection in town! Love the bulk they carry and also has very helpful staff
Great variety n selection, even better than Toronto.
Hard to find things, but good prices.
Good choice of products. Friendly service. Quick checkout.
Great place. Clean. Employees at hand. You don't have to search for one. Need more Gluten free food. Great mall. Never had a problem with Chatham stores.
Clean, tidy and professional
Decent sales on lots of stuff throughout the week, nice to have the loyalty card shared with shoppers/superstore now.
It's a nice store, usually kept pretty clean and staff are pretty helpful. Click and collect is amazing when you have four kids not to mention a global pandemic. It does have it's downsides like produce not being super fresh, or getting the wrong items periodically ...sometimes not at all. However sometimes you get something extra and that's usually a pleasant little surprise. Got some Philadelphia cream cheese a while back, and that's currently spending some time on my hips. So ya win some, you lose some. I didn't have any pictures of superstore to add, so I attached a picture of my dinner made from stuff at superstore... Gotta keep Google happy am I right?
Cheap stuff, but crowded and dirty ALWAYS
I want to like Superstore for the good prices and very good product options. However, I really hate bagging my own groceries.
Friendly staff. Checkout lineups are short and swift moving.
To many empty shelves, specifically when on sale.... usually gets stocked when sale is over.
Lots of empty wholes on the shelves. Constantly run out of sale items.
Friendly and helpful staff
My favourite grocery store in town
Good place to shop
It was alright
I like their prices and i always go for their premade salads or cups of fresh fruit! Theyre nice and affordable and even come with free dressing! The staff is usually pretty nice, too
Great variety of products
Well laid out store, wide aisles, very clean, large selection and variety, cashier's and floor staff are always pleasant and helpful.
Ray Price's but pop and carbonated beverages seem to usually be out of stock
Grewt page and cheep food
My Favorite Grocery Store in Chatham.. Great Produce ! Great selection ! Can you get a better price on some things.. yes! But Wait ! They price match! Use your Flipp or Reebee App and get your shopping all done in one store.. heck you can even fill your shopping list out online and drive over and they will deliver it all to your car.. Me I'm picky I still like to hand pick my fruit and steaks. There is always something neat in housewares and seasonal.. love to browse. The people at the check outside are friendly and several have been there for years. I do miss the help loading the bags..but otherwise all is good.
casher is very firendly , they tried their best to help you , but seem like they need to hire more to work there
You didn’t deliver our food on the day you said you would and also didn’t give a exact time you said in the evening
This is a very large superstore, with a great deal of selection. It seems to be well run, clean and tidy.
Have a good selection here and it's my go-to store. However lately I've been having to go around a lot about correcting points earned. They do eventually give you the points but no conversation for your hassle
Great selection and good prices
Easy to find stuff priced Right can't go wrong.
Wide selection of goods for sale
Service personnel and variety of foods from which to choose . Lots of parking.
Huge store.great prices friendly staff
They keep missing items on my click and collects. I'm still being charged but no items.
I like grocery shopping here but they're always out of cauliflower and this certain type of ramen I get and that's pretty much my whole diet
Organized well run!!
Clean, quick cashier's, everything in one store
Good prices on groceries and a decent assortment of household goods. Look out for the awesome sales they have regularly.
I always enjoy coming to the super store. People are always friendly and there are always some good deals every week. It is also very clean which is important. I reccomend visiting this grocery story if you have never been!
Big store everything u need
Best store in Chatham.
Our favorite sushi place. Food is fresh and delicious. Staff are quiet but not rude as others suggest it's just some are not proficient in English but they speak enough English to get a great job done. We are super friendly to them and they are to us. Best sushi in Chatham Kent.
This is my go to place to shop. They have everything I'm looking for, competitive prices and price matching. The staff are friendly and it's easy to locate items.
What an absolute pleasure to shop here
Love this store. Pricing is great. Friendly service.
Out of control store. Incorrect pricing every visit, shop lifting is blatent. Staffing problems in a tourist town.
Better than Walmart
Rude lady at the self check out needs to change her tone when she talks to people. Always huge line ups. positive view on the pharmacy
If you shop later in the day they are often out of things and don't restock until after closing
Comprehensive inexpensive groceries:
Love it!
Great place for groceries and some household items
High quality food.
An all around great store. Great customer service. Easy to find products. Clean.
Clean and well kept. Easy to get to and deal with. Breakfast is decent.
Good store, good people.
Many kind of foods and cheap.
Good prices and lots of selection
Great range of vegan products. Very reliant on self check-out
Love the layout. Friendly staff. Points system is second to none.
Good prices
Will take some time to get use to the new layout but it was alright
Tidy, big, clean and organized well.
I cant stand the lights in superstore. It usually causes me to have major headaches by the end of my shop. Typically good variety of gluten free food though in the natural foods section.
The old new superstore has a huge produce section which offer many knew items. A very nice bakery that bake wright on site. A knew doctor office on main floor and a great clothing section. Since redoing there store prices have jump up a bit. Im finding that they are short on staff and for that theres a shortage of products on shelfs
Slow.
Can't find a damn thing since they moved it all around, and I genuinely don't see the point of a store like this with NO electronics department. I'm now a WalMart shopper....
Out of alot of items
Well laid out, easy to shop with good signage
Was busy which is not unusual. But they had everything I was looking for and more! The prices are not over the top and the staff is so friendly and ready to help you! Love this store for all my grocery needs!
Good ppl work here
Great place to shop
I like superstore but the fresh produce is a poor standard at this store- they changed the store layout so the first section you go into is produce - today I looked at Strawberries they were very bad, tried for raspberries and the first pack I looked at had mold - this seems to happen at lot - I left and did all my shopping elsewhere!
So thrilled that they now have an upgraded new and improved health section. The prices are best that I've seen for a lit of the products in that section.
Clean Isle. Good produce. Good prices.
I enjoy shopping, but I totally do not enjoy waiting for a counter to total my grub ???????? Like there's Mabe were lucky 3 tills open. And I would say over 15 of us waiting …
Always been a pleasant experience
Hey food
They had everything I needed. And the staff was very happy and helpful.
Absolutely horrendous dealing with the employees on pc express may 8 at 7 pm. I can't remember ever dealing with someone so unprofessional and rude... very offended!
I used to love grocery shopping here but it has become hard to find the things I'm looking for as many things I need are empty on the shelves by 930am (due to personal shoppers taking it all) Otherwise the store is clean, well lit and laid out. The friendliness of the cashiers depends on who you go to.
Great shopping
Good deals and slot of stuff for the house
Frequently out of what I need, but improved natural foods section
It use to be you could make a list and shop for two weeks and maybe be short one item from your list, now you go in and have three items on your list and they are guaranteed to be out of one. Always always short on stock.
Really Covid conscious! Great selection, great price!
This store has turned into my goto store for pretty much everything I find there very comparable to walmart
Good deals... Actually very good deals!! But horrible front end customer service, it seemed as though I was more of a nuisance to the cashier than a customer, all despite my spending of over $400.00....
Fresh cut fruit trays at salad bar at superstore are my favourite ????
Not very helpful and abrupt
I Would like to thank Steve N for providing superior customer service, going above and beyond in helping us in the natural food section! Super nice person!
It's a superstore lots of groceries little bit of everything else
I was in tonight about an 90 minutes before close the Thursday before August long weekend. I realize being that late I should expect shortages, but I went in for one thing specifically and they were sold out. I know it's not their fault because they cant control what people buy, but it is still frustrating when I'm in town for the day and have to drive over an hour to get home and they dont have what I needed and cant get it at any stores at home either. Otherwise it was clean and the staff are friendly but they only had 2 tills open and long lines at each. I was going to pay with cash but was uninterested in waiting that long when the self checkout was available
Helped kill off smaller local stores to make a few CEOs rich while keeping wages rock bottom. Decent selection of food.
Really busy however I only go to one place to get everything and not to mention it's Canadian.
Has alot but not everything you need
Great place for all things you need
Great store
This is our grocery store of choice. Great selection of products and great staff.
On a Wednesday I waited in line that had at least ten ahead of me and that many or more behind. Only two tills open as was the self checkout I try to do a shopping at QF but there's a few things that only superstore has if not for that I would not shop there anytime!
Kool
I love superstore! They have a great loyalty program. Sale items are always available.
I am a young mother and my stroller was not functioning, this man of the name .of John had fixed it without my request and helped my baby n I move about throughout the store .. biggest thanks to this wonderful man , thankyou !!! Btw this was in chatham , was not given his last name . He was an older fella . Hope he gets a raise , good people deserve it !!!
Disappointed with fresh turkey purchase at Christmas...non edible
Pretty good, could be cleaner
They had everything at the tuch of a hand a walk just down a ill and its a good place to shop
Everyone is always super nice
Great place for groceries.
The best place to buy bacon lol
its literally a store with a lot of stuff to buy inside of it. parking is good lots of it
Used them for flashfood for the first time and it was so easy and the lady at customer aervice was so friendly!
Extremely poor service & badly laid out.
Grumpy staff. Not a pleasant place to shop
This is a recently renovated store & the new look is impressive, place feels definitely classy. Particularly the lovely new bathrooms, which previously were a disgusting disgrace. The shopping experience here is pleasant, even enjoyable. Superstore always has excellent sales . Plus there is a wide, varied selection of foods & items. It is a drugstore, clothing, electronics, books, household items, plants and food store. One stop shop with good value for money.
My favorite grocery store. Supporting a Canadian-yea!!! Company and employees. Plus you gather points for future purchases of food or even gifts. Check out the stores where you can use your Optimum card.
Always out of brown rice they only had 5 smallbags on order
All round grocery store. Clean, well stocked. Nice butcher dept. I was surprised to find goose, duck and even rabbit available. Helpful checkout ladies. If you bring your own shopping bags they will not help you pack but if you buy bags they will pack it all for you. There is a wine shop inside the store as well as a laundry cleaners and financing company.
A mask policy widely followed by none. Why have it if even the staff disregard it! Other than that it's your typical superstore
Good price and friendly
Busy busy - good selection but produce seems to be lacking.
After living in Yellowknife for 3 years it's a mouth watering journey through that amazing produce section to smell all those FRESH fruits and veggies.
It is a great store. Lots of items to make each meal special. Great prices, helpful staff, bright and clean.
Pharmacy in Super Store is very helpful... even if youre just asking questions. Staff knows their "frequent flyers". Busy so wait times are often 15 to 20 minutes. Drive thru is very convenient.
I don't shop here all the time but when I do, it's always good
Always busy
Great place, great service.
Almost everything u need is here. Dont loose your debit card in here, mine was used in less than 1 minute from the moment i dropped it here.
Nice place get all stuff here
Good supplys
Great food prices are very reasonable
Nice clean store. They have good sales.
It's a super store. Decent prices and pretty much everything you're looking for.
Can find most of everything I'm looking for or want. Management needs to have a talk with the lottery kiosk people about being more friendly with the customers as I find with some, that they are irritated when wanting to purchase tickets. I understand they are busy and need to go do things, but it only takes a couple of minutes to see to the customer's needs and do it with a smile. When I deal with this, I usually go buy my lottery tickets elsewhere.
I have found that the Superstore is by far the busiest Food store in Cranbrook. Even starting out in the morning with full shelves, by mid day it is depleted. Not just from walk in shoppers but Express customers and Bulk orders for restaurants just wipes them out. The way the staff their handle the rush is admirable, But you still get the self important individuals coming in late afternoon or evening complaining their particular food option is out. Then start barking at the staff. Come in earlier or go pay a lot more somewhere else. In this difficult time, Good job Superstore.
the only place to get youre groceries, excellent store and staff!
A staff in the glass place was very nice where you get your glasses
They are currently reorganizing the interior, which is good. Ok prices and selection, and a lot of their store brand (President's Choice) as well as "yellow wrap" generic products. Store is too big for it's presentation. It has a too small clothing section and other specialty areas, and a way too large personal products section. Every shampoo known in Canada, for example.
Prices are great, they do their own price matching to other local grocery stores but they will price match if you show them a flyer with a lower price.
One stop shopping. Clean the staff I needed to talk to where so helpful. And the prices where good and some even great.
Good produce, great prices.
The staff is always willing to help or at least find someone who can and the shelves are usually stocked up. Produce could be better would be my only complaint.
Great place to purchase all your food needs in Campbell River BC.
10 out of 10
Undergoing renovations.
Busy place, usually stocked up
(Translated) Large supermarket with extensive range. Not cheap. (Original) Grote supermarkt met uitgebreid assortiment. Niet goedkoop.
Very busy and they had a good amount of check lanes avaiable.
I really like shopping at Superstore. They have everything I need. Prices are good on most items. Getting 4 stars because the washroom is always dirty when I'm there. They need some paper towel. Not hand dryers. More gluten free bread options would be a great addition as well.
We are in Creston and it is to far away.
I love/hate SuperStore. Don't like how BIG the actual stores are, but LOVE the similar layouts between stores and they have GREAT signage for departments.
You post that masks are mandatory (good for you), however why do we see shoppers wondering around without wearing masks?. Are unmasked shoppers offered masks?
I wish they would get more tellers during the week. I had a very friendly, young gentleman for cashier tonight.
great produce and very friendly staff. Never disappointed with the quality of products.
Good prices but limited selection. Great for staples but not much specialty food or small brands
Typical superstore
Last week I went to the deli looking for a meat and cheese tray. Turns out it was something that needed to be pre-ordered. Mary offered to drop what she was doing and make one for me and before long I was on my way with a wonderful tray. Thanks Mary!
Poor service
It's a *Superstore* .. it has most everything there. The BEST PART is the STAFF they were wonderful.. thank you.. oh and just so your all aware of this *I WILL NOT USE SELF CHECK OUT!! ANY WHERE AT ANY TIME .. I …
Quite pricey and I don't care for the layout of the store. However I do like the all checklanes open till 6 on weekends.
Great prices lots of selection to chose from
Better than Zehrs
Always has a good variety. However watch PC brand infant food, lots of issues such as recalls on squeeze packs and arsenic in puffs.
The Theodore & Pringle Optical outlet in the Chatham Superstore is the best place for all you're optical needs. Chantelle the Manager is outstanding in ensuring you're glasses are 100% perfect. Chantelle goes out of her way to make sure you leave as a happy, satisfied customer no matter what it takes. I personally as a 100 % satisfied customer endorse this optical outlet I don't know why anyone would go elsewhere for their optical needs. Go see Chantelle and you won't be disappointed guaranteed. Ed Lenart
Not the first time it happens to me. I always buy Skim Milk, big jug, still good until August 27th and already turned bad. The first jug, I thought maybe it is my fridge, but nope! new fridge, then I started to pay attention, second time the milk turned bad, a quarter was left, so no big deal, to much gas to return it. Today, more than half a jug is bad. enough is enough. What's wrong with Superstore Campbell River? When I shop, I always carry a cooler with ice packs in to be sure, no temp shocks . Dairy buyer should pay more attention. I guess I'll go to Thrifty Food, pay more but always equal quality. I had to clic on star to be able to post my review, even if this time they don't deserve it, consider it as a "star minus"
Best produce in town as far as I'm concerned. Always clean. Well stocked.
Great social distancing. Well stocked shelves
Staff is always friendly. Our goto grocery store
Very poor selection of vegan products (non-dairy milks, nut cheeses, veggie sausages), and difficult to find them. Super friendly checkout lady though!
On December 2nd around 4:00 I went to the optical department on my supper break to see if I could get my glasses fixed. The service was excellent and took no time at all. The arms on my glasses had bent when I accidentally put something on them. I'm pretty sure the womens name wask Kelly. Thank you for your excellent service.
Need more cashiers on
Great prices!!! ????
Nice layout. Clean establishment and efficient staff.
All the employees are really nice. especially Liz huff in the bakery she is really helpful and kind.
Prices are reasonable on their PC brands. However standing in a line-up for 25 minutes really sucks.
Good prices
superstore stuff
Good place. Could do a bit more social distancing these days
Great products. Had everything we were looking for. And spend $250 so got free turkey. Cashier was really nice
Lots of choice fairly priced. Should pay staff more
Always a pleasure to shop at this location clean, bright and easy to find departments. Well laid out store. Friendly staff, good bakery, reasonable prices. Great hours.
Good deals
Long line at the register
Need more human tellers working to serve customers
Friendly staff, in and out no waiting
The store is clean with a good layout and selection. While I do appreciate that staff have other things to do it would be nice if when I ask for an item I said I looked for and can't find if the staff takes me to where they think it is.
Great store and deals usually fast check out
My family and I go there once or twice a week. We like the product selection and the meals to-go. However, some of the staff really lack on the customer service front. I've noticed that the staff manding the lottery kiosk are consistently rude and without provocation. Every time I buy my lottery tickets I feel like I'm an inconvenience to their day, even though I go out of my way to be really polite. Sometimes they chat to each other but barely talk to the customer while they are processing their tickets. Also last week I was at the self check-out and I needed a staff to come help me; she came over, did her thing and walked away without looking at me or saying a word. I said thank you and she just walked away. I hope the store finds a way to motivate their staff to be polite and make a little effort to provide basic customer service.
Great Staff for sure, attentive, helpful, knowledgeable and polite
There are 3 checkouts plus the self serve checkouts open right now. The queues stretch to the other side of the store. As I type this, 3 managers are standing at the customer service desk discussing vacation destinations. 2 staff members …
Prices are skyrocketing while quality of produce goes down. What little staff they have always look like they're about to cry. Plants are always half dead.
Very well laid out store that is also very clean and well lit. Friendly and approachable staff who are quick to offer suggestions and help.
Convenient location. Beautifully manicured trees and gardens throughout the parking lot.
Great deals throughout
Best place to shop wonderful staff very friendly
Is wonderful store worth the trip to go shopping in caring staff
Best Grocery Store in the area, easy. Best prices, more cashier open than any other store as well.
I like it good place ri shop
If you were looking for an item expect to spend more than a few minutes in here. This place is large so it is not impossible to lose yourself here but the two things this place offers are wide variety and low prices. The one negative I have about this place is if they ran out of an item or did not get it in even if they advertise it that they DO NOT offer rainchecks, they expect you to come back almost daily to see if they have the item(s) you are wanting.
I got to this store on a spanking brand new bus first time on Route 3 and 2 in Chatham early morning about 8 am What joy and comfortable time up to the store on St Clair Ave even good time with refurbishing 3rd Street Bridge Yahooey
Lots of selection
Prices are better than other stores, don't think they are still doing the "price fixing" anymore, at least, not on the bread... at least is not as obvious as it was before.
Very large store
Its ok store.
The new renovations improve the layout.
Nice new remodel and layout. Great prices. Could use a more logical location for some product groups. Aisle signs fail to list the location of some basic products.
Understaffed
Good but everyone is panick shopping
Everything you need one stop. Great sales, fresh food and baked goods, meats, fruit and veggies. Cosmetics to dishes, clothing, etc.
Huge fan of this special place. Even presidents choice has improved allot over the years
This store has everything you could ever need for your house...and gifts for family and friends at reasonable prices...
I have often been frustrated shopping here with the constant remerchandizing like playing musical chairs or an Easter egg hunt to find what I'm looking for. Yesterday, August 15th, 2020 was the last straw. In the vegetable department I faced rotten tomatoes covered by fruit flies, shriveled zuccini, and corn on the cobb that when opened up at home, was dried up and covered in mould picked a week earlier I'm sure. Constant product outages, empty shelves and staff not wearing masks and congregating in one isle chatting and laughing. I'm going to find a new grocery store...so Sobeys here I come. Loblaws was once known for its fresh produce; what the hell happened Gayland?
I am very disappointed with this store. We stopped in on Saturday to get in on the deal for lobster and was told they were sold out but would have more on Tuesday Tuesday morning my husband called and talked to a lady in the seafood dept and was told not to come before 3 because that was when the lobster would be coming in and that they were not giving rain checks. So we get there at 315 and were told they were all sold out. We drove from wallaceburg. I was not impressed. Maybe need to inform your employees to tell the truth. Not impressed at all. Wasted trip to Chatham thanks superstore employee.
Courteous service, shelves are stocked to the best of their ability
Can always find wat i need. But line ups r too long. Need more cashier's.
Fully stocked, masks mandatory.
Ok
Great produce section, competitive prices
It's a grocery store
Nice staff..helpful
Clean, stocked and helpful staff
Nice supe store
Mostly stocked on all items, staff very friendly and helpful, may be a little higher pricing but well worth it with reward card.
Love it there!
I like the new store set up but they are back to not so great produce again!!
Favorite grocery store.
It's my go to store I can find all most anything
ok just lack of stock as everywhere else
Usually better than Costco prices.
Big supermarket with lots of options for produce, snacks, bakery, seafood. Prices are pretty good, lots of sales for items. Self-checkout didn't accept cash but employee was helpful and rung us up at customer service so our items didn't have get scanned again.
Very clean and employees are friendly and kind
Great store. Good selection and layout!
(Translated) Handsome (Original) Hermoso
Good selection Difficult to find assistance.
Visit the Salvation Army kettle waiting there for you.
Enjoyable shopping.
Good shopping
A good store for price conscious shoppers. I was impressed with the quality of the bread.
They had everything I was looking for the cashiers were great
Cranbrook Dodge really listens to what you want. I got my dream car. Ari Kupritz really works hard to get you everything you want and more.
Didn't hate it lots of selections see people I hadn't seen in a while
Love the wide selection of product. Clean, quick line ups, lots of cashiers, and self service kiosks. Food is fresh and staff are excellent. Love their sales !
Great place has a lot of interesting and variety of stuff which isn't available in many other stores
They gave me emergency meds while on holidays/awesome
Always nice and clean
While I fully support the in store mask policy it's disheartening to see shoppers and STAFF refusing to use one! Superstore, why aren't you enforcing staff compliance? The majority of shoppers are willingly doing our part to make shopping a safe experience. Why should I support your business while staff refuse to follow policy?
I did not go in
Good selection and great customer service
Nice that they are updating the store and great selection
Had some tires installed recently great service good price..
Great staff. Best produce in town. Always have items in stock
The superstore in Cranbrook consistently has polite and helpful workers, well stocked shelves and fast service, it is a fantastic team that works there.
Never too busy
It's a grocery store. No one there goes out of their way to make the stress of shopping any better or worse than any where else
Got just about everything today,
Out of stock is the new normal. I have changed where I shop. Tired of seeing empty shelves and the products on sale not restocked. I would rather pay more and be able to find the product as advertised. I leave empty handed.
Always clean and the staff is friendly and helpfuk
Clean in appearance, but I've never seen so many dented canned goods selling at the regular price! People stocking shelves need to smile and adjust their body language when a consumer asks where items are. Without consumers - there's no Superstore OR staff!
The staff are all pleasant and helpful
My family love their deli made pizza sauce buns
Always a good selection and nice cashiers
The guys at The Mobile Shop are very helpful and are quick and professional when purchasing new phones.
Went to the super store in Campbell river found it a much more relaxed ing place to shop than the ones in the lower mainland.
Great place to shop for groceries
Life is pretty good there did you stop at 20 and their fingers and saying it's over there but I did get help with one for one person he said it was down aisle four
Spent 25 minutes waiting in line for the cash. Both the cash self checkout and the employee checkout had lines daon and around the corner. Unfortunately, not much option for alternatives in town.
Love this place, the prices and so cleaned
Great grocery store. Good wings.
Great place to shop has everything you need all in one store
I Experienced Horrible Very bad Service and Attitudes From the Female Stuff here Many times over and over again For Absolutely no Reason at All there incredibly Disrespectful and Very rude and unprofessional For no Absolutely Reason There dislike Customers and Disrespect them for no reason This is Unbelievable and So Disrespectful and Dogrotory
Affordable prices with lots of selection. Superstore is my go-to for grocery shopping!
Service was fairly unpleasant. The employee's conversations seemed more important as i stood waiting for several minutes.
Manager knows nothing and she can be constantly seen smoking outside or with her nose in her phone
Shop here AT LEAST once a week. Very clean. Nice produce and meat selection. Never wait in line. Almost a one stop shop for anything else in household aswell.
Another place that is almost as good as Troy's nofrills
Great ????
To many employees standing around Noone wants to help you find anything
I have always had good luck going to the shopping center. I also recently tried getting the online shopping and deliver to your car. It was perfect. They called me when they couldn't find what I had ordered. They came right out at the time. I had a reserved parking spot and the young lady even gave me a bottle of water. I really had a great experience! So helpful with little kids and helps you to stick to exactly what you need.
Follows the standards and set up of all Superstores!
Loved being taken care of from the high school boy,very personable and friendly,need the older ladies to be like him
Rude staff. No one could answer questions if they carried washer fluid
Roberto in the organic foods department is fantastic. Always willing to help and knows his department well. The rest of the store is generally clean and well stocked. They had everything we needed over the Christmas break, except for whipping cream the day before Christmas Eve, so all in all a very reliable store.
Love this store. Grocery shopping made easy and affordable. Having optimum points earned here now makes it even better
Big store n good prices but had hardly any clothes n definitely no bathing suits 1 pce or bikinis :((
Certainly one of the good grocery stores in Cranbrook.Good prices on produce and very good selection and available products.
Good sales
Hi folks don't you just love shopping here. I spotted or should I say someone something in this store. I would like to say thank-you for hiring a person with a disability and in a wheelchair. As for myself I am also in a wheelchair. It is extremely difficult for anyone in a wheelchair to get work. Apparently we are a liability. I myself have been disrespected many times. The first thing store owners say yes I would hire a person with a disability. I had the owners of Strub pickles say to me at a news conference. Please give send us our portfolio and we will give you a job in our office. I was a outstanding person in my community with culinary skills. After the camera's went away I found out that they had absolutely no plans of hiring me at all. The owner said that I was a liability and he had absolutely no plans of giving me work This is despicable. But I was very happy to see that it doesn't happen to everyone else in a wheelchair. Thank- you very much for looking at the person and their ability to perform the job and their duties. I am glad to see not all store owners are so callus, and as for the young man whom they hired good for you. Keep up the good work and thank-you for accepting people for who they are. Good for you I would like to thank-you very much for letting me voice my opinions . Respectfully Michael Marchand
Used to he the cheapest place for groceries. Now it's as bad as Sobeys, if not worse, and the selection isn't as good as it was. Also, ethnic food aisle has been greatly reduced, which is a real shame!
Clean friendly store have to compare prices thats why not 5 stars
Love the Superstore
We love this store! Particularly the customer service counter staff, always helpful.
Just another superstore nothing bad or good to say.
Love the new lay out easy to find favorite items
Always a good time
There meat is no good. and if you're looking for any help because of this job see you coming they can go the other way.
They were out of what I needed
Too many people not wearing face masks while shopping in the Cranbrook Superstore Friday October 29th
I find the staff quite nice and helpful. Especially at the mobile shop located by the tills. I love their prices and deals on things too!
Great place to shop
Went to the superstore a week ago as we were giving free coffee and sandwiches to our truck drivers. Went I to buy the little creamers as the superstore is the only place to buy them. The two crates they had were expired by at least a week. So had to buy cartons of coffee cream, which is more expensive. Wrote to superstore and they said they had been in touch with the store to remove them. Went back the next day to see if they had fresh ones but there was still a crate of expired creamers. Wrote again. Said if I had a problem again to speak to store manager. Well, went in yesterday, checked the dates in them and they were dated April 21. Is no one checking these dairy items. Not sure if other people check expiry dates but I sure do. Also checking out the potato chip aisle and their brand of thick cut ripple chips was dated February 2020. This is the third time this has happened.
Well stock, they have a decent seafood selection.
Huge selection, great prices.
Quite often produce is past shelf life. On weekends there are many products not in stock.
Always a great place to shop. Huge selection amd great prices.
Nice clean store with great deals
The store is always well stocked and clean my only issue is they didn't give me my PC points even though they scanned my card.
Busy
This store is always clean, bright lighting. They generally have everything I am looking for. The only complaint is they are getting rid of bags. Therefore bring your own bags.
Looks like they improved the fresh fruit and veggie areas . They always have lots of selection . Just need to be cautious what times you go to avoid the big lineups
Great store, usually one stop shop! Can be busy though.
Nice store but always very busy
I'm always happy to shop at the super store. And we earn PC points which go towards groceries.
I FOUND THE SERVICE FROM EMPLOYEES WAS GREAT.HOWEVER THERE PRICES ON SOME ITEMS WERE OUTRAGES, IF I HADNT WON A FREE SHOPPING CARD I WOULDN'T GO BACK .
It's ok
Easy access good prices
I use their curbside pickup and they miss stuff on my order all the time that ends up being sold inside the store. This defeats the purpose of paying $5 for curbside pickup. I'm not really sure if it's a clerical error or they just don't look.
Never disappointed when I make the trip to this store. Always clean. Friendly staff. Great selection without being gigantic.
Cashier was amazing.
Thank you Yogi and your supervisor Karen for being so helpful with my purchase today! Your friendliness and company values shine through!
Ok store. But they are known to over charge.
not too bad
Always something new to look at and great staff
Clean, usually well stocked. Friendly staff!
cheap groceries and clean
It's okay
Hard to find things and very little staff. Great for the odd deal and impulse buy. Do not shop here if you expect to be in and out. Never any tills open and every one doesn't know how to Que
Not only can I get groceries that are either fresh cut, or frozen products, I can also buy a chicken dinner freshly made right there! The variety of food is another reason to shop at the Real Canadian Superstore.
Never had a bad experience here, staff is always helpful.
Super busy and poorly maintained.
Very busy, struggled with check out. But hang of it. Will go again
Superstore is a great shopper friendly store. They have a very tasteful way of displaying food and normally have good prices. They run a lot of sales which are a money saver! The clerks are always friendly as well. Take a half hour or more to visit Superstore.
They are ready with your Xmas needs
Everything in the store has been moved really bad when i can never find milk usually all gone. Some brands that i have used for many years are impossible to find now
Terrible experience ever. I feel like they are racist.
This place is ok for what it is
Typical big box store
For Chattam- Kent, Ont is probably the better grocery store. Clean, not cheap but better shopping.
I for one prefer cashiers and they have plenty. Great selection
Good food
Large convenience store(or small general store) with a pretty good selection. Average/good prices for the area
Has good prices, but find alot of regular staples are always out of stock
Get my hair cut there , great haircut at a good price
Easy to find your items
Dont forget your loonie to get a shopping cart
No shortage of product, nice wide aisles, staff on the floor not as knowledgeable as I would like to see, cashiers always have been very friendly. Nothing worse then going into a big box store, looking for something, asking someone if they have it, being told that no they don't carry it, and then walking around the corner and finding it.
Great prices Good value
had a safe visit