Reviews of London Drugs (Pharmacy)

Rudy Baker

I experienced racism by an older woman cashier- sadly, this isn't the only time I experienced racism at this Campbell River London Drugs by the staff.

Ryan Schuck

Good folks

Mike Wiener

GO TO AVI best sales person ever, he knows what he does, helps you out the best, knows everything about the product. Smooth transaction because of him, highly recommend, ask for avi for TV products or gaming monitors or anything he the best, go to him

Kris Uytterhagen

Huge lack of social distancing. One cashier with no crowd control.

Carol Faust

Clean, inviting, friendly staff, like that I can pick up a prescription, shop for camera supplies, housewares, and always a good selection of sale items

Bhai Bagicha Singh Chandigarh ਖਡੂਰ ਸਾਹਿਬ ਵਾਲੇ

(Translated) There are so many types it's hard to say (Original) ਬਹੁਤ ਹੀ ਜ਼ਿਆਦਾ ਕਿਸਮਾਂ ਦਾ ਸਾਮਾਨ ਮਿਲਦਾ ਹੈ

Kate Cullen

Love the self serve print center! Saved me after my home printer went on the fritz

Aron

Always helpful, knowledgeable staff. Friendly place to visit. I shop here any chance I can over any other larger chain store.

Cindy Pipe

Great staff. Always willing to help Great products and awesome sales. Beauty section is very professionally done

Khizar Ahmed

Third class photo shots. Not professional at all. They just want to make money. Morons!

Dan Leahy

Good prices, great return policy

Karthegaginiy Parmeswaran

Even though I had experienced poor customer service, I really appreciated how quick London Drugs Management has gotten back in touch with me. Thank you so much! To the Manager of LD , I recently visited LD at the Mall and experienced poor customer service. I always enjoy shopping at the photo lab but my last visit to have passport pictures taken was just horrible. There were two customers ahead of me having pictures taken and I was patiently waiting for my turn. The staff member that has taken the pictures was very friendly and respectful to those customers. Due to the staff being busy as it was on a Saturday, I was transferred over to another staff that worked behind the till at the photo lab. The male staff got a bit upset that he was asked to help me out. The first thing I was asked : “You need the pictures for a permanent residency application ?” Why would he assume that I’m taking it for a PR application ? Maybe because I have a different skin tone ? He didn’t greet me or anything and just wanted to get this done. Taking a passport picture is very important but I was totally rushed throughout the process. Very disappointed with my recent visit :-(

Amelia Candy

Dave in the photo department was extremely helpful when I went in with my new film camera, having no previous experience using one. He found the products I needed (film and batteries) and helped me load them all! Also answered all my questions with knowledge. Will be going back there if I need anything else photography related.

Cee Si

Extremely slow in attending to the customer at prescription drop off site at around 1PM on August 24. The other staff who are on duty but has other responsibilities keeps on gazing with tilted eyes to the person waiting but do not show up. Weird! I went here for prescription transfer, but will find another pharmacy for long term purposes, but find another pharmacy now!!! FINALLY WHEN THEY DECIDED THEY NEED TO ATTEND, TWO people approached the counter, BUT NO ONE gave a welcome note for a FEW seconds. THERE WAS A HESITATION/RELUCTANCY THAT WHO (out of the TWO) WILL ATTEND ME. IS IT Differentiation (BECAUSE OF THE ATTIRE) OR LACK OF FOCUS TOWARDS CUSTOMER??!!! PLEASE ANSWER THE ABOVE QUESTION IF YOU CARE #londondrugs It is important tk note they opened THREE counters only when there were customers behind me, not when i was Second in line waiting for so LONG. For me the staff was just gazing with Tilted eyes! Finally, Mr. S spoke the much awaited words that a customer (along with a long line up behind) wanted to hear - 'Hello, may I help?!' (let me remind you the TWO people came to the counter for good FEW minutes, before one of them Mr. S who rather arrived a few seconds later than the first person spoke the magical words!) Lastly, they don't even have proper Professional/Business cards to have the prescription sent to them. When I told them I will get the prescription transferred myself to make it EASY for YOU, they gave me this attached SLIP with fax number.

j. pecina

The pharmacist on hand was nice and answered our questions. My mom had fallen during a hike and we wanted advice for cleaning the wound. We were in and out and spent $12 on 3 items.

Mike Malarky

Great store

Chris U

Clean store and good manager's specials

janetbplanet (Intrepid Trekker)

Good service, frequent discount sales.

G Fast

Electronics were reasonably priced and pharmacy was quick

Luna Moonstone

Fantastic

いぐさ

(Translated) A good place to buy chocolate in London Poison is basically the chocolate that I bought when I returned to my country. This time I came here for the visa photo. I personally think that the photo is expensive and I want to email it to you and add $2 to add up. It cost me fifteen or sixteen yuan, but there is no way. You must take a photo if you want to apply for a visa. The photo he took will put a stamp on the back of the photo to prove the day you came to London to take the photo by Poison (Original) 伦敦毒药 不错的买巧克力的地方 基本上回国送人的巧克力都是这边买的 这次为了拍签证照片才来的 我个人觉得拍照片好贵 然后想要电邮给你还要加$2刀 加起来花了我十五还是十六块钱啊 但是没办法啊 你要办签证必须要拍照片 他拍好的照片会在照片后面盖一个章 证明你是在哪一天来伦敦毒药拍的照片

brian snatynchuk

Good selection of items photo dept great but like on the island they never get back to you on jobs that people apply for .

Mik “Casper” G.

Awesome store. Has everything you need in one store. Friendly staff.

Carlo Elstak

Waiting to pick up my photos...20 minutes and counting...........

Mitch Perrett

Good store.

illlman

The staff here are amazing The technology department is always super helpful

Megan S

The staff in the electronic department are extremely knowledgeable and friendly. They deliver personal service. The rest of the store is pretty good as well.

Mike Black

Good selection. Prices ok

sauravr roy

Big

Money Sanghera

really kind helpful nice keep it up

Candace Proulx

I normally go for make up and they have a great selection. I've purchased bar stools there and they are really great as well. The ladies at the post office there are very sweet.

The Nanda

Do not bring your Apple products here for repair - they don't bother to even properly assess the issue just jump straight to replacing your item without proper examination. They also mark up the replacement pieces by 30% over the replacement fees from Apple (you can check these prices online under Apple support) You are better off going directly to the Apple Store which I did and they were able to get my items working in under 10 minutes saving me the quoted $360 with tax from London Drugs repair team. Total scam, total cash grab place. Beware.

Ruth Renwick

Ive found for the most part the employees are quite helpful. I would like to see a chair at the counter for the elderly as I have to wait and many of us prefer to sit and dont mind but its difficult to stand waiting in a line for very long..

Anand Sandhu

I went there to get a gaming mouse and keyboard and ask the employee if this keyboard works on ps4 and said no I said how about this one and he said no really rudely and I said is there a return date and he said not for u

D -

Nice store, knowledgeable Teck Dept. Good selection in beauty Dept. Sales prices are good. Post office and passport photos. Easy parking.

Micah Esposito

ive used the pharmacy before, it was painless but costco is cheaper.

Robyn Loewen

Always helpful

Lori Hunter

I love the manager at this location, sweet and polite man, his staff are kind and professional, unfortunately they have a horrible lady that works at the postal service on week days, she is absolutely horrible, rude and impatience. I will be using a different Canada Post location from now on as she yelled at me and humiliated me in front of my 5 year old sweet girl. This lady it isn't suitable for the job she has. So very sad and terrifying experience.

Kerry Amos

Always Amazing Service in the Electronics Dept. Jarrod was so helpful getting my Turntable Hooked up and even gave me a hand with my Nintendo. Thank you Jarrod!

Jason Borkowski

I like looking for deals here.

ShahG Photo's (Photographer in Surrey BC)

Good Service

Irish Loonies

Garbage cell phone services. I came in the get a new phone and was told I had to pay off the rest of my old phone. I agreed to do that, i knew i had to pay a bit for the new phone as well. Turns out a month later I'm charged over 300 dollars for the new and old phone. I'm extremely disappointed in the services and the person I spoke to was extremely rude about it. I asked to speak with someone higher up and she said her manager wasn't in til friday and I can come back then. I expect friendly and helpful staff, not rudeness.

Ian Buck

Friendly pharmacy. Good selection of products

Karan Prabhakar

They are super messed up even on a Monday afternoon! The cashier at customer service was so rude to exchange items. I shop at guildford location all the time. You guys need to learn some customer service from them!

Mr. B

Busy. Staff is friendly.☜(o_O)

Ill de-Delley

I noticed a review from 1 Rudy Baker commented on racism from a cashier at this location. This is not the case at all the staff here are pretty polite ( for the most part ) a quick look into Rudy's background reveals that they have claimed the same story at several different locations all within the same time period . Rudy is probably a white female that spends time at hot topic and coles book store

Shawn H

Good store

Amrit Smeer Singh

It is not only pharmacy but full store

Helen Woroniuk

they help you with all the arrangement .they have everything you need .clean .I allways go there for my paper towels .bath room tissue .kleenex .and you get sales and rewards .

Jake Wehmeier

Make sure you have a mask. Stay 4 arms lengths apart and stand in the timeout box in isle 2. Shop here at your own stress. Edit to owner: I had a mask. I was not in the way I was more than 6 feet away from anyone Yet your staff yells at me, not 3 old people blocking the middle center isle. Yes you are following safety. This is not the problem. How terribly rude your employees are is the problem. It's sad to hear your so ignorant of what's happening in your own store.

Naomi S

Great selection

Pandemic Beard

Found what I needed.

Lovel Sidhu

Not easy to find the stuff you need.

Dani the Deer

Great staff and in general a good place

Gregory Sutherland

Super friendly staff who know their stuff. Overall a fantastic shopping experience!!

Nick Benson

I do thoroughly love London drugs. The staff is always very helpful. I truly enjoy shopping here. Great products, great prices. Thanks!

Melany Lang

Good service, great selection.

Jeff Peng

(Translated) Chinese boss, SFU,,, seems to be a school manager, or a certain important position, like (Original) 華人老板，SFU，，，好像是校董，，或某某重要職位 ，讚

Sarah

Today I went to London drugs because My camera had appeared to have stopped charging , I knew the camera was out of warranty and that London drugs didn’t typically repair cameras but since I bought it there a few years ago I decided to bring it in and see if maybe they’d let me try a charger from a similar camera to help troubleshoot if it was my charger that was broken or the camera itself before I brought it to a expensive repair shop. I am so glad I brought it to London drugs first - a gentleman by the name of Paul J greeted me in the camera section and after I explained my situation he said he could try a few things and see what he could do - he checked to see if any of the display cameras took the same charger or the same batteries so we could test my camera and then when they didn’t he had the smart idea to try the charger box on my cord which it turned out was the problem - he then helped me pick out the right charging box, rang it through the till for me and then helped me open it up and test it to make sure 100% it was right . My camera is now working for a whooping $12 when I was expecting to pay 100s for a repair all because someone took a little bit of time to help me when it wasn’t something they had to do . I will definitely be buying anything I need for the camera in the future at London drugs and really appreciated the great service .

Penny Harten

I shop in London drugs at least 2or 3 times a week they are so wonderful I love the girls an pharmacy ppl there they all know my name an if it was called cheers I would be there everyday

Marie Ven

Super Service!!

Marcus Nardizzi (Dizzi)

One of the good London Drugs around.

Alan P

Watch the flyers for their sale prices.

Iype Mathew

Can find brands which other stores don't have.

Jessie

Customer service in the cosmetic department is on point. I usually deal with Jazz every time I go in and she’s wonderful. Thank you.

Josh Fry

Great store with quality products and many deals. This location is somewhat smaller than the Courtenay store.

Sinem Topcu

You can find good discounts if you check flyers regularly

Nina Flanagan

We had some issues getting our baby’s passport photo done and I initially rated two stars but the store assistant manager got in touch with us a was very polite and helpful.

Jacklyn L

The middle aged bald man at the front is rude and followed my 60 year old mother around the store, making her feel uncomfortable.

Foreverblue

I have always loved London Drugs and this store doesn’t disappoint. The staff are all friendly and helpful, great prices, and great selection.

Medu5a (#medu5a_music)

Great electronics section Killer headphones friendly staff good groceries too

Tracy Stewart

Awesome service and very helpful thanks to Randy, enjoying the new phone too!

Lloyd Stack

Great service when you get there during non peak hours. Great products.

50thparallel BC

The staff have been extremely helpful, and knowledgeable. We consider this a neighbourhood store that has managed to keep a personal touch.

Kate Quinlan

I had the best experience at London Drugs today. Katelyn in cosmetics was so very helpful and friendly. And so was Bonnie (over the phone) who went above and beyond in tracking down a product for me that will make our Christmas extra special. Thank you London Drugs of Campbell River, I’ll definitely be back with my business. What a deserving business to support! ????

Katie

I'm sure they are great instore, but they will never pick up their phone. There's honestly no point in trying.

CKC Z06

I like the staffs at this location but can get really busy and hard to find parking around this area.

Eliza Haugrud

Great place for passport photos

Whiskey Ginger

Good service

Colin Fisher

Nice big store since the renovation. Seems well stocked. Plenty of staff to help with assistance.

Pierre Drego

Good store, and they have nice specials which empty the Halloween chocolates every year.

Chhor-Huy Priolet

(Translated) The pharmacy cancels the fee when it is less than $ 2 !!! (Original) La pharmacie annule les frais quand c'est moins de 2$ !!!

Vernon Brewster

Good service finding what we needed to purchase.

Vicky C

Picked up a photo-book I ordered online; it turned out fantastic! I do not have any issues with the product, the service left me feeling I was a "nothing". I went in to pick it up and didn't receive a smile and I felt like I was a bother to the cashier. I got "ID", it's $xx, debit...'ok', and that was it.

Black Fox

Great customer service. Never worried about returns. Very informed staff especially in the TV department.

Mister Honesty

The last place that will develop your film so they stick it to ya on the price ????????????????

Mindful Living

Good store with a lot of offerings. Some things are overpriced, but some of their sales items are spectacularly priced.

Akash L.

Good luck getting through on the phone. It's better to risk it and go there in person if you feel sick from medication

Gordon Shieh

The staff went out of the way to find me something for my skin care issues after I returned a product that broke out my skin. Props to the customer service counter and the cosmetics counter staff!

Chad

Go see Sullivan in the camera department, the guy is an absolute expert and no pressure. Best around!

Tammy Quick

Friendly helpful staff

Deck Fence

Ok sevice

Sonya Eaton

London Drugs has been a "go to" place since I started shopping for myself all those years ago. They sell good quality products and have great sales on constantly. I know I can count on London Drugs to have the things needed!

Ryan Menzies

The staff here have always been very friendly and helpful

Jarnail Singh KhandolI

(Translated) God (Original) Gud

Renia Lai

Very poor service from the cosmetic department at this location. I was trying to purchase SEVERAL skin care products from the store. Because some of them are out of stock, I was told to go online to check the availabilities from other stores. However, the online order doesn't take a gift card, I have to travel to different stores. My recommendation is don't bother purchase LD gift card to save your recipients potential hassles. Also the skin care product lines carried at this location is very limited and the CS rep wouldn't help you out centralize your order.

John weatherill

Good staff

pankaj sharma

Hi, there is a section where they print name on coffee mugs.. I selected two mugs $35 to print a name on it. I selected large Font size but they printed a very small font size which was not even readable. As my friend picked it up at that time they accepted its their mistake but because of hurry my friend did not bother the font size. However when i saw the mugs it was so frustrating as i was about to gift them to someone. I talk to the person who was at cash counter but he refused to acknowledge his mistake. I asked to re print as its of no use but he did not agree and blamed us as we choose smaller font. the person asked to pay extra $35 to print it again on new mugs. I just wanna store manager to know "no one is stupid who will select a tiny font on a large mug which is even not easy to read" I left the cup at the counter as they are of no use ...Dear Store Manger I paid for the item as well as good customer service . unfortunately i get nothing from your store.

John Bentley

Walked in, a gentleman asked if I needed assistance, I told him what I was looking for (USB SD card reader) and I was at the till checking out 30 seconds later…. This is the type of super customer service that should be everywhere. Fully recommended!!!

RUI TEIXEIRA

Great location ,clean well kept/organized and friendly staff

Maria Morrow

sorry those reviews maybe a year old....but today the person at the customer service desk was a rude rude person. If she can't handle the customers she should not be at that desk.....shame shame shame.

Saikh Butt

Stood there for about 10 15 mins at the counter, with customer reps completely ignoring me, even after making eye contact, what a waste if my time!

Ubso Sasi

I was looking for a desk, luckily I found it with a great prices!. Unfortunately just only one left which it was a show case. I asked Ewald I. to help me reinstall it cause of we couldn’t take it. Not only he eager to do but he also helped to carry it to my car which I couldn’t do it by myself. I was amazed cause of never saw (got)a great service like this before. Thank you thank you ????for being such a great customer service, you are a service in mind! I really appreciate that. Absolutely we will come back and tell this story to my friends.

Davis Appels

Frank their resident computer tech was friendly, helpful, and fixed the issue with my laptop internal speakers in less than 15 minutes. Thank you Frank for your excellent customer service and great conversation!

brashmarko

What a joke this place is they have listed on there website 3 Xbox one combo with battlefield 1 for $300 and change but when you go there to purchase the consel and game combo they are of course out of stock so why list on your website you still have 3 in stock I mean why waste your customers time! But oddly enough they are more than willing to sell a Xbox one and the game will cost you a extra $90 what a absolute waste of time sounds like a complete scam to me!

Conor MacLoclen

A good London Drugs with everything you would expect from one. They have an oddly appealing inventory with things I didn't know I needed until I see them on their shelves. The tech department is pretty standard though. You will always be helped but it drives me nuts that they don't scale their level of help to the conversation they are having with you. I have worked retail electronics before so I know what I'm talking about: when a customer comes in and says I'm doing this yadda yadda yadda, you listen to gauge how much they know....ACTUALLY know. They may know how to move pictures from a camera to their computer and think they are certified technicians. Or they may actually be certified technicians so you need to throttle your conversation as such. Sadly, which can only be attributed to the geek stereotype of low social skillz (see what I did there? :D), they go full geek on you thinking you don't know a damn thing. And this usually ends up with me saying, "I'm just looking, thanks."

Supreet Ranu Grewal

Corinne R. was such a nice lady, Very helpful ????

Mike

Best Post office employees in town!!

amar saroya

today evening i was at store to pick online order , there was no customers at service desk. when i ask the sales man about help he told me i will be with you shortly and left. till the other girl showed up at the service desk and also people lined up at that time this smart girl jump to other customer when she clearly know i was there before. anyhow she was in on different level after deal with them she ask me what you need ??? i was like what!!!!! it was really shocking approach she was talking to me like she is doing some favor to me and when i asked you know i was here before but you help other customer first then she told me line starts from there you need to go there .... i was like really !!!!!! it was really another shocking statement for me. then she called for my online order to other people and started dealing with other customer and then she told me show me id like straight show me your id i think cops even never asked like this, anyhow i took my ID but she went to other side and i hold it in my hand and lowered the arm then she came back and told me i asked you to show me id i was like what's wrong with you !!!!! ru ok then while helping other customer she handover my product while working with other customer. i think pandemic is going on she need to take her time keep people and herself safe like literally to get my product i get close to other customer who was on counter and i was waiting aside for my product this was horrible experience and will never go there. i wish have negative star for service to give them but ........

Edgar Ignacio

Nice and well organized store with friendly staff

Melissa Atkins

Need some forms printed off and he want to charge me 20$ in labor to click refresh for his old computer to work. Wow. Thanks marquette. If i had access to a library this wold cost $1. ;( Usually have a great experience at this store but that was just money hungry. Wow. I understand making the cash but your computer is slow so i have to pay for it?

Al A

Nice and helpful staff

Akshay Chauhan

Love this London Drugs most because it's on my way and they stay open late till 10. If they only had probiotic yoghurt with flavours other than Vanilla it would save my trips to other stores

Deidra Ferguson

I only use their PhotoLab to get film developed. The film is developed nicely but it typically takes at least two weeks to get it back. I wish there was another option besides London Drugs to get my film developed in Campbell River.

Bernadette Beck

This location is decent with lots of manager's specials.

Neil W. Humphrey

Great stock and Rx is Awesome! Of course the staff make it happen......great service and friendly!

KAMAL KANG

went to pharmacy ... took 25 mins. longer than they told me to wait(20 mins+25mins). they should tell right time window to sick people.

Jim Chaput

Very clean and well laid out store. Staff are always available and very knowlegable.

Parry Gill

I went there for watch batteries and I asked the person in photo section area that where I can find it and when I tried to find batteries I couldn’t do that I asked for help second employee over there and he said sorry am busy. I Waited for 20 mins and nobody did care that I need help. I asked for help two times from two different persons but they don’t care. It was looking like they did not wanted to do their job. Then I did not like to buy anything from there and in future I would never like to go there again.

Glenn Vaags

Tech dept had exactly what I needed for home security. Even held up their price match guarantee. Plus the team was super friendly!

Keith Goosen

Great places for lots of items.. watch for the sales, pricey otherwise.

Ian Sebastian (Ian Sebastian Photography)

Always find what I need. Clean and organized.

Thomas “Lance” Turner

This store has been here forever it seems. It's still got everything you need really.

CoolMedia Inc.

They literally never answer their phone it is obnoxious

S T

All brands of hair color available

Canadian TamilTube

Good for quick shopping

Nadeem Zia.

Excellent shopping experience. Pharmacy Team is great. Computer staff always a great help.

Charlotte Schoch

Best reward card ever!

Dawn B

The selection is wide, however the prices are much higher than nearly any other store for the same products around Cottonwood.

Terry Sidhu

Getting old and could use a renovation but has the usual London drugs stuff. Employee Calibre is a touch lower than other locations.

Brett Larabie

Such an incredible experience - Went in today and bought a Canon EOS M200 and the manager (I think manager of that specific department but not sure) cashed me out and was SUPER knowledgeable. He gave me some great tips, and helped me to get everything I needed for the camera, and found me some great cost savings as well. His energy was also contagious and I left in such a positive mood. Honestly have never had a better experience in a store!! Will definitely be going back here for similar purchases in the future. Thank you for making my day!!!

ANSA

Not happy with Pharmacist Sebastian. Very rude approach and very stubborn. I buy almost all prescription from Delta London Drugs but this Pharmacist has really put me down today. Does not know how to enter extended benefit card information, does not want to listen, and shows attitude. There was no Manager today to hear my complain. Very upsetting. Want to update another incident that happened yesterday. I went to pick up prescription and one pharmacist was so rude to one customer who was having some issues picking up his wife's prescription. The pharmacist was rude to him and spoke very bluntly without listening properly to what he had to say. Then later when the customer left, pharmacist went to the back and was laughing about the customer with his colleagues. That's is so unprofessional. I forgot the pharmacist name but next time I go, I will update with name.

Matthew Boudot

eh

brayand rodriguez mora

Passport pictures

Christian Zayco

My go to place for electronics and computer stuff. I buy all my photography equipment here

DL Loewen

Very polite and helpful. Check stick over phone and set aside at front for me.

Anna Tee

Very, very helpful staff. Came in looking for a camera and Clinton gave me great advice and recommendations.

Shane B

Awesome store. I generally like all London Drugs stores because of the selection, prices and the staff in each department seem knowledgeable, generally happy to help & want to try to do good by the customer. This one in particular has an amazing selection of products in many departments, for example, they have quite a good selection of natural deodorants, organic coffee (single serve pods, whole bean, & ground) as well as quite a few different artisanal style crackers and cookies, not usually found in a grocery store. Also, they're putting in an Apple service center (certified of course) in their electronics department and they have a lot of other electronics as well. Not a huge selection of computers, but many TV's, speakers and accessories. Also a good drink selection. Along with all the usual products you've come to expect at a London Drugs store.

Sheila Chapman

Was trying to buy all the on sale planters in a particular colour...with a bad back!! Thanks to the staff that helped me, I took up a lot of your time. They even checked the stock for me!

Melvin Ardez

Very convenient getting prescription meds. Free wifi to keep you busy if get tired looking around

Crystal MacLeod

Great staff, friendly and helpful. My go-to place.

Karlie Banville

Best London Drugs outlet on the island. Staff were quick to greet us and ask if we needed anything, but knew when to leave you alone to browse. Awesome electronics section, wide range of everything.

Hayat Ahmad

Good customer service

Manpreet Dhillon

Usually go here for electronics. For a limited amount of space they have a large selection of computers, software, pc components, and headphobes. Staff are probably the most knowledge i have seen.

Kooper2080

Pharmacists very professional and helped me out with exactly what I needed.

Colton Ritchie

Good prices and return policy.

Sukhbir Sangha

I always receive great service at London Drugs, usually I do my photo printing here. However, today I needed to get my car key remote battery replaced and Debbie from the electronics department went out of her way to help me when I was flustered. (I had locked my keys in the trunk and the spare key battery was dead). She helped me find a replacement and assisted in replacing the battery. Thanks so much for making my day better Debbie!

Eloho S. Sido

Quite busy, but got what I wanted, in and out quickly.

Abhi Kaushal

They charge 15$ for 2 passport size photos thats all i have to say

Michael

Huge variety of household products, health & beauty products, dry goods, electronics.

Jason C

Good location, well stocked, extremely helpful staff, and we'll laid out.

Steve Thiara

The lady working in the fragrance department was insightful and helpful. Mainly very honest.

Glenn Nawrocki

Ample parking Like any other full service London Drugs

Cheryl Monson

I'm impressed. They had organic feminine products that before I've had to order online but here I even had choices. Prices are decent. The lady in cosmetics was friendly, helpful, and enthusiastic. Plus this London Drugs has been steadily decreasing their waste. They've gone down to 1 pickup every 14 weeks (please correct me if I wrong here). I'll get all my products here. I love a company that has sustainable and safe products, happy staff, and ethical business practices.

Brian Zen

how to be the worse phone menu every. could not get through unless I hit the doctor option. or refilling med.

Leona Colebank

tech support & service excellent

Rozelle Lucenio

They have a wide variety of vinyls here!!! ????

Adam Humphreys

Helpful, friendly staff and good selection as to be expected in a larger London Drug store.

Ujagar Sekhon

Organised well maintained nice staff

Will Emery

Have bought 10 computers from them over the last year. Always good service!

C Klym

Great staff, very helpful. As someone who moved here from out of province (many months ago) they were very helpful in pricing out different medications and filling my prescriptions that had been transferred from out of province. The electronics department staff is always lovely, and knowledgeable. Also a plus: the washrooms are always clean haha!

inder kang

Good

Matthew Stevenson

very knowledgeable and helpful staff. Made my camera purchase a real pleasure!

Marina Valdivieso

EXCELLENT COSTUMERS SERVICE, SPECIALY PHOTOLAB. THE MANAGER IS OUTSTANDING, I WAS VERY HAPPY FOR THE GREAT SERVICES.

Mansi Lamba

I did not feel welcoming in this store at all. Manager was blunt and rude. Never seen so much of theory and approvals for price check.

Sarah Salmond

This location is always tidy and well stocked. I love the variety here. They have everything you could possibly need!

Bill Herger

Nice store.

Taher Adamali

Great customer service

C L

Worst customer service I've ever had. Felt disrespected, and felt as though my patronage wasn't needed. I spoke to the manager and she made excuses and after 3 phone calls back and forth didn't even offer a coupon or any kind of initiative to return to their location. Just said "we talked about it to the staff" that's nice, you've lost my business and that of my family and friends as I will definitely be telling them of my terrible experience.

非哥芒果

I like here

Octus

the staff here are amazingly helpful and covid 19 is being handled verry well at this buisness and the stock is verry good

Don Watson

Always stop in here for sales, and consistent good prices on stuff I need. Good friendly staff. 5th star for accepting recycling of CFLs and Batteries

aliaa abdulhakeem

I had 2 not pleasant experiences in this london drug mart, one with a lady working in the post office, and the second one is today with the lady working in the photography department, both of them are uncooperative and impatient, I will never go to this place again.

Don Adlam

Super friendly staff, and great selection. Typical London drugs.

Rachelle Johns

People working the pharmacy are incredibly rude. Both me and my husband have no luck with kindness there. They always seem angry and unwelcoming. The rest of the staff at London drugs have always been kind, so my poor review is strictly with the pharmacy team.

John Standard

I like this location a lot

Jessica Yarko

Absolutely disgusting by the experience I went through during my last visit to this location. I have been an avid London Drugs consumer for many years and have frequent this particular establishment a number of times. My last experience with Jamie- Supervisor was enough for me to turn away and give my business to other, more reputable local brands. I went in on the 28th to grab some boardgames and items and stumbled across a bag that I had previously purchased last month at Winners and knew some friends were interested in. So I snapped a video and sent it over to a friend. The following day (29th) I was in the area and decided that if the bag was still on sale I would purchase it and gift it to my friend. So I went in and still was on sale and purchased the item. At the tile the price rung up higher than priced so the cashier called for a price check. When the price checker went to look she noticed the price was incorrectly marked and many of the backpacks were incorrect placed but said she would honor it then confirmed with another employee who also agreed. The price checker went up with me back to the tile and told the cashier to honor it and to call the supervisor to override it. The dishearting experience now follows when the supervisor (Jamie S. Or Jamie C.... can't remember the last name initial) arrived. The cashier explained to him and he automatically refused to adjust the price. I had to explain to him that this is not my fault items in the store or mislabeled misplaced. Then the price checker came back with the price tags and explained how there are several bags there and how it should be honored. Jamie still refused I told him I would have to speak with a manager because I was even here yesterday and the price and items were still placed and marked the same. Jamie was like, "I am in charge here." I then asked for his name and stated that I would be making a report to head office... he just ignored me and said he didn't care. At that point I really didn't care about making the purchase anymore but it was just a matter of principle an item displayed for a price the consumer believed to be correct. Had it not been because I was purchasing another bag that was initially priced much higher then the price of the bag in question I would have just left. Finally Jamie said he would do it this one time for me. He grudging did it and walked away the cashier apologized for the situation all I could respond back was that it was pretty sad a supervisor would behave in such a way. If this is the character and type of mentors that London Drugs is promoting into leadership roles then my business is better off with companies that value loyal consumers and are training their future/current employees better.

Ian Colman

aboslute joke of a store, cashiers are good, the staff in the electronics department, not so much, zero knowledge of product being sold, tried selling a pair of cheap binoculars to a customer who was wanting a good pair to last, also, selling drones in an area that is completely banned from drone flights, and not accepting returns on them,( never left the house and never flown due to the built in geo fence) thanks for the paperweight ..idiots

JB

Photo lab staff are really nice. Needed a 2x2 picture though, not sure if they got it right but the customer Service was impeccable.

Howard Smith

No one answered the phone

Kamal Grewal

Very quite and clean place to to find what you are looking for.

Rebecca Crooks

Helpful and awesome staff, product is always stocked and displays look great, and you never have to wait long in line to pay for your items because they always open a till if there is a line up forming!

jorme barnsley

Jarrod, the manager in the computer department is someone that everyone should go see if you're after excellent customer service! Actually, all the staff in the department has been great helping me with choose the right product for my needs. I'd recommend to anyone in need of a computer to go see these guys, they are doing it right!

Sean Choy

Just dropped by for photography/hiking advice on local trails: Dylan and Lindsay were very helpful

Paul John

Very helpful with information about products

Brooks Fisher

London Drugs Pharmacy Has been so nice and helpful for many years Thank you ,,,

Danielle Zimmerman

Pricy

Kitty Kung

Went to get a bottle of castor oil. Lady at the Cosmetics Counter didn't know where, told me to ask the pharmacist. I went to the pharmacy and asked for it, the lady went to help me find it but there was nothing in stock. She came back with another person, that person with the scanner scanned the product code and said they are short, then they both went back to the counter to do their own thing. I had to go in line againand wait to ask them which other location would have it and the man said just try another pharmacy altogether!! What kind of customer service is that? This used to be my go-to pharmacy, now I'm thinking about switching to another pharmacy altogether.

Ray Ng

Love all the things they sell. Items are easy to find. The MANAGER AJ that does all the insurance at this location, is EXCELLENT, there is no one better! Small downside is sometimes the wait time for line ups is long, overall all the services from all the staff is awesome!

jacob wood

good

Candice S

I've used the photo lab a number of times. Quality prints but poor customer service.

jeffrey rowsell

Good store

Guylaine Furness

I went into London Drugs looking for some skin care products and had a great experience with Yvonne Yule. She is extremely knowledgeable and very pleasant, explaining the different types of skin care for mature skin. I came away with some new found knowledge and am happy to say I use my products every day. For anyone wanting to know know about skin care/make up, I highly recommend going to London Drugs in Courtenay and ask for Yvonne.

Hepburn

Its a year later since my last review, and disappointingly nothing has changed, if anything, it is worse lowering my rating to one star. I had to get a prescription and being later in the evening, thought I would try London Drugs once again. The store was fairly quiet around 8pm. I went directly to the pharmacy, only one person ahead putting in a prescription, halfway through a consult. I waited 10 minutes in line. The person finally finished, and the only pharmacist taking prescriptions, went to do other tasks in the back, then did a consult at the till with someone picking up a prescription...15 minutes had passed at that point and finally he acknowledged me telling me I could take a seat. No thanks, I'd rather stand, and wait some more.... Another 5 minutes passed. So 20 minutes have now gone by, still standing in the same spot just to 'drop off a prescription' with 3 people behind me. Does that seem like efficient customer service to you? Finally, he is there. I give him the prescription. He asks 'what is this, I can't read it'?' Do you think I can? I am not the trained pharmacist used to reading physician scribble. Luckily I had written it down when the ordering physician told me about the drug earlier that day. I spelled it out for him. 'Whats it for'? he asks. (again, you are the pharmacist, and its not even my personal prescription, it is for a Disabled person in my care). Then proceeds to say they don't carry that and would have to order it in, doesn't tell me how long it would take. Yes, now almost 30 minutes of my life gone just to find out they don't have it, lovely. With no clear answer of when it would be filled. Solidifying my dislike for this pharmacy, their total lack of time efficiency here, and frankly poor customer service. If they have to put up signs on each drop off area that say "BE KIND - and something about any rude behaviour or foul language will give us the right to not serve you, etc....." makes me think that obviously others have become frustrated with their time wasting processes. I don't condone rudeness or foul language but certainly empathize with others frustration. I was going to purchase some cosmetics after dropping off my prescription, however by that point I was so frustrated and tired that I just walked out and went home, without a very much needed prescription. I will go to another pharmacy in the morning and get it filled by someone I trust and is competent. A year ago: Long time resident of NDelta...the retail store itself is good but the pharmacy....arrrrggghhh. Always super long waits, first to get your prescription put in, and then to pick up. Even when there are not many people in line. Also they seem to have no sense of urgency or appreciation for one's time. One evening I waited 20 minutes with 2 people ahead of me, just to simply 'drop off' a prescription. Then 10 minutes for them to enter it in. Seems like they have 2000 keystrokes to enter the order. They need more staff and a better process/system. I'd rather go to Delta Prescription at 84th which is a tiny puny pharmacy but VERY well run, they are fast and efficient even though they have to work in a sardine can. They have more pharmacists working however. 2 minutes to drop off your prescription and just a few minutes when picking up.

Kurt Cook

New power cord

Russell Ball

Generally an excellent shopping experience, but my recent trip to your camera counter proved total terrible. I stood and looked at your display of dash cams for over 10 minutes without any help from staff. There were two staff members in the section at the time, one male and on female, and they both ignored me completely. One even walked right past me to restock an upper shelf. After waiting more than 10 minutes to make my purchase, i walked down the mall to CanTire where a helpful sales associate was too happy to give me assistance and advice. Not a huge purchase, but $200 that went to your competitors. Not performance from your staff.

Chris Flynn

Thank you Zak in Electronics for all of your help with my phone. I highly recommend his excellent service.

B P

Alright store.

gale Aubin

Customer service was the best. Thanks Jody

Lea Kyle

I have never had a bad experience at LD but the Campbell River staff are outstanding. Today was the second time I’ve dealt with Jeremy in their computer department. Always helpful, goes the extra mile, never makes u feel rushed and speaks so that u can understand the techie stuff. Today I took my Mum in there regarding an issue with her iPad. He was excellent and no charge for 20 mins of advice and assistance he gave us. Thank you!

Aĺbeŕt Đyck

Getto blasters

Fiona Johansson

I find all the staff in the Courtenay location are pleasant and helpful. A special mention to Lily who search to website to find a discounted price for an electrical appliance. She also suggested that I apply my extra points towards the Purchase Protection Plan. It is refreshing know that there are employees who go beyond the call of duty. Thank you Lily, you made my day.

Rivnat ruak

Awesome place to shop at friendly staff who go above and beyond to find you items that you are looking for! I love the location and the protocols are strictly enhanced to keep everyone safe. Definitely recommend getting all your stuff here.

dave

Very useless staff i asked for a USB cord for my Canon camera and they told me they didn't sell them and proceeded to show me the sd cards ...then I asked again and she asked one other camera section staff member and told me they sold no usb cords for cameras so I asked where the USB cords were and I found it in 2 seconds

margo lowe

It was satisfying

Sam Brisson

The electronic dept. broke my phone! They provided no solutions to get my phone working again. Don't get them to do any repairs.

Robert Mutter

Camera is not good enough to see the licence plate clearly at any distance beyond 25 feet in broad daylight.

Dieter Endruschat

It's a London Drugs

Anthony Fortin

New nothing about flyer had nothing on the floor or when this is tech help just for a pair of floor speakers and do mean no help 8

Shy Guy's Mom

I like this location. It is very clean and always has items in stock. The staff is friendly. They usually only have one till open but when the line ups get long they will open another one.

Larry Weinrauch

A big thank you to Jarrod in the Electronics Department, for his honesty and patience. He is the BEST sales rep we have dealt with.

Erin P

10 STARS!! THANK YOU JODY AND THE NEW MANAGER! I visited my neighborhood London Drugs in Delta today, and I was so impressed with the service. I purchased my son's phone at this location on April 14 of this year, as well as many electronic gifts for my children last Christmas. I have always had a not-so-satisfactory experience. In April, we were misinformed by the Sales Associate about an iPhone and its compatibility with our service provider. Therefore, I chose another phone, only to find out a couple of weeks later that that the iPhone we were inquiring about WAS in fact compatable with our service provider. I was never treated very well at all in London Drugs, and always felt like my business did not matter. Frankly, I was always a bit hesitant to come in to the store again, other than to use the compass vending machine. However today, I was in a bit of a rush and needed some Apple earbuds quickly, and possibly some cologne for a gift. The staff in the computer and camera department were, as I expected, less than helpful, and not at all friendly. The lady who was attending the camera department counter, completely ignored me as I waited for her service while she was talking to other customers. I would expected her to at least greet me and the other customers who were elderly and also waiting for her service. After buying the earbuds, I made my way to the cosmetic department and was attended to by Jody (thinking/hoping that was her name). She told me it wasn't her usual department and she was just covering a break. She was not only friendly but also helpful. Being a "minority" and usually subjected to being followed in stores, I was highly impressed with her service. She informed me about a promotion from Armani (free bag and $15 off) and she also gave me samples of cologne. I told her I wanted Armani Code for men, but when I smelled the spray sample, it definitely was not the fragrance I was looking for. She recommended me to go to the Bay and perhaps I would find it there did. Now, this is outstanding and above helpfull, she genuinely cared that i find the exact product I was seeking. I found what I was looking for because she also told me there were a few different scents by Armani Code, which I did not know (I am not a man). Then she mentioned I could get $15 dollars off and the free little Armani bag ( a promotion that apparently just started today). I probably could have found the Armani Code sport fragrance for a better price online, but her helpfulness went above and beyond than what I was previously used or even expected at this London Drugs. Sending kudos to Jody and the new Manager, who recently took over management at this location about a month ago. Very exceptional service received today!!! Sincerely, A happy customer.

Sol M

They called me because I left my new $400 (blue) Arc'Teryx jacket there... 6 months ago. Was about to be thrown out because I didn't come back to claim it, but am employee noticed my name and number sharpied (blue ink) on the inside. So let's call it attention to detail & honesty? Thanks guys.

RD

I went to the makeup side around 5pm and i walked around looking at stuff for about 20 minutes. The lady who was working there didn’t even bother to ask me if i needed help nor did she greet me. She was there the whole time aswell. When i paid for my stuff she didn’t say hi then either she just told me to come to the other side. Very poor customer service. Only thing i can say that was fine was that she wasn’t rude in her tone when i paid.

Amanda Borland

So friendly and helpful

neetu bains

Went May 12, 2020 around noon and the guy working at electronics had a terrible attitude. I've never experienced someone so rude. If you dont like ur job then quit.

Anna Mare Stigter

Has everything you need

Charlotte Swanson

Great selection of products, found a reasonably priced blanket and made the mistake of asking for a plastic bag for which I was charged $2.00!!!! I consider myself an environmentalist but THAT'S EXCESSIVE.

Manpreet Kaur

I was trying to get a price match but as per cashier if the item is on sale at another retail than they cannot match price, competitors original price has to be less in order to get price match. I highly doubt thats true, if its correct than this price match policy is a joke. As original price of the product will be same in majority of retail store.

Khalid Sharif

Very good

Natalie D

I’d sooner drive out to another pharmacy than use this one. Multiple experiences where the staff are completely clueless while I’m speaking and not to mention the wait times because they are so slow (been to other pharmacies many times that can run faster).

betty akesson

I took my IPhone in to be checked in your computer department. I was helped by several employees and then by Stacey. She went above and beyond customer service. Took my phone to have it available when the Apple service person came in that afternoon, saw that my phone was serviced and then called me tell of my phone’s status and delivered it to me at my home, as she said it was on her way home. That kind of service deserves recognition. Thank you, Stacey, from the heart! Betty Akesson

Kenneth Black

The employees in the electronic section are friendly and helpful, spent way too much money here during the covid lockdown but happy with all my purchases (refurb laptop, Nintendo switch and a upgrade klipsch sound bar and subwoofer). Thanks courtenay LD

Kristin Skinner

I was very disappointed with the photo department today. I brought my infant in to have a passport photo taken, and was told they wouldn’t even try to take the photo. I have had several friends get passport photos taken of their infants at this same location in the past 1-2 months. I was given the phone number of a place in another community that wasn’t even open.

ASH M

First of all everything is at least five dollars more than literally anywhere else you go. The cashiers are old condescending ladies who would do a better job serving at a highway diner. And what gets me the most is how many pharmacy people they have joking around and laughing with each other but when a customer comes up they're like "um I'll be right with you.." THEN THEY KEEP JOKING AROUND WITH THEIR COWORKERS. The absolute funniest part is how there's like several people working there and this rediculous hour and fifteen minute wait list for someone to literally put pills on a bottle. I guess i didn't know it's rocket science and takes an average of putting one pill in a bottle per minute but you also need those joking around with your coworker breaks. They should all be fired and find jobs at some carnavle where their work ethic is more acceptable.

Graham Fernie

Stopped by to load up my compass card and check out Samsung tablets but they were sold out, so I went to bestbuy ,they had it for the same price and a free $40. dollar gift card, but I will continue to shop their for other items, friendly staff.

John Mac

Good photography section, helpful service

chanelle grewal

Humza was not very knowledgeable about his department (photo lab), and was very unsure about services I was asking him about. I specifically said I wanted them uploaded to the web & I paid for this service, but my photos ended up being printed out. This was very inconvenient and upsetting as I needed these photos uploaded by a certain time for a work project. I will not be coming back to this photo lab.

Ruben Ortiz

Best place to buy cellphones, guaranteed!

A A

Fantastic pharmacy staff.

elizabeth rae

Always a pleasant experience to visit, and overwhelmed by the generosity to Kiwanis Village at Christmas.

M Z

... Needs more stuff. Drone was cool though.

Valerie Richards

I would like to share an incredible experience that I had yesterday with an outstanding London Drugs employee in Campbell River. Lars O. went above and beyond his duties to track down and order a 65" LG TV for me. This specific TV has been very difficult to locate and I have searched throughout several other stores without satisfaction. Lars worked with me for over an hour by calling numerous London Drug locations and was determined to stick with it until he found one. Mission accomplished! He not only located the TV that I was searching for but he also created an immensely happy customer. Thanks so much, Lars. You're the best!! Your efforts are greatly appreciated.

j brown

Liam at the photolab is super friendly and has excellent customer service.

lori webb

I would like to commend Paul in the technical services section. A year ago I had to replace my laptop hard drive. I was extremely satisfied with the work done by Paul at that time. However, the other day I was having an issue that I couldn't figure out (definitely operator error!) and Paul came to the counter and sorted it out for me. He was polite, knowledgeable and very helpful - and he also didn't laugh at me LOL. Thanks much to Paul!

Alwaysles

Very rude and combative lady in post office, should be trained in customer service. She also needs re education on proper postal procedures as her knowledge is quite lacking.

Benjamin Macaulay

I just had to share my fabulous customer service experience I had today with both Kathryne S. and Melanie G.. I had an issue at the till with an item and they both went did an outstanding job of getting me sorted (even though I was being a tad difficult). Normally I wouldn't leave a review for good service but they were both so polite and helpful. Great Employees. I will shop here again.

john william

Great service

Maxime Leblanc

Second entry (4 stars) after posting this review I am pleased that an employee (ryan) from london drugs contacted me in order to acquiqre more details with regards to my experience in the store. This proves to me that the store is dedicated to providing a good experience and improving there service. First entry (2 stars)Stood in the photo lab line for help for about 15 minutes with no one bothering to come over and help me. I had to ask an employee that walked right past me for help and then he called someone to help me out. Once I had my product printed I went to go pick it up and it looked fantastic. Ever since I have picked up my product I have received multiple emails saying that the product is ready for pick up even tho I have already paid for and gotten the product.

aneesh kk

Good

Audrey Nguyen

I always find great deals on much needed items here. Whenever I've needed to make returns it's been a breeze.

Jonathan Kromhoff

Knowledgeable staff easy returns

Julie Swanson

Very personable staff who go above and beyond what is required. I will always get my prescriptions filled here. Outside the pharmacy staff, all the other staff are friendly as well, they will acknowledge you when you come in or go out from here.

Leon Cabebe

If you like to be racially profiled and called a thief before you even leave the store go ahead and don't mind coming by here they look at you from the cameras as soon as you walk in and have you kicked out within 5 minutes. Make sure you wearing clothing that's not expressing yourself or they will pick you out immediately for doing something a meth head would do.

NOTaPrankCall

Its ok

Carole Hughes

I had a nice young man by the name of ‘Jericcho’ who provided me with outstanding customer service. He came and assisted me with my iPhone so I could get a picture printed. He not only helped me once, but twice. He is definitely an asset to London Drugs!

A L

Has everything you need and a huge variety of brands even candies. Some health food, good sale prices

Maninder kaur

The technical department head i forgot his name he was young guy very very helpful

Kelly Oreskovic

Good prices

Melissa Nemeth

They are Canadian, which is awesome, they carry natural and organic skin care, their points system is really good, they carry almost everything you could need plus customer service is great.

Wayne Garton

Customer Service with a smile / and explaining procedure to replace glass in my I Phone. Jeremy was a very nice person to deal with has helped me on a previous occasion. Very professional and they are a Apple authorized dealer. In a time where Customer Service has all but disappeared it’s nice to see a employee who takes pride and a personal touch which makes a painful experience less painful. THANKS TO JEREMY AND HAPPY NEW YEAR.

J.C. Painy

10:42am on a Friday with total of two cashiers, 30+ people lined up. Not blaming the staff.

Avalon Tournier

Helpful efficient staff, particularly in the cosmetics and pharmacy.

Steve Thompson

This well deserved 5 star review is to express my thanks to the manager of LD's audio department - Jarrod - who over the years I have found to be a consistently great person to deal with.

Davy Gibson

Always helpful staff

Nathan Thomson

was looking for dank memes, none were found.

Ryan Pickard

Just want to thank Frank the computer tech, he did everything he could to fix my laptop and it saved me a lot of money. It was really awesome and I was real grateful. The customer service at this place is really really good too as a whole, thanks Frank!

Mona Khurana

This was my second visit to the store and I wasn't disappointed for sure. I went to pick some cosmetics and on both visits came across Jazz A. She is a wonderful lady with a lot of knowledge about the products.Not only did she guide me to pick the best suited foundation but also suggested me stuff that can help improve my skin(which by no way was a selling gimmick). She spent ample time with me and I saw her doing the same for other customers too.She is definitely an asset for the store and my definite go to for further visits!

Rabiea K

Thank you, BILLY S. for your exceptional customer service! You were not only helpful, but also kind and understanding! We appreciate your caring nature and the time you took out to complete our requests as customers of London Drugs! I’ve been a very regular customer here, but I haven’t met anyone as helpful as BILLY S. Highly recommend!

Mark Howell

Deals can be had if you watch the flyers great people work at this location very friendly and knowledgable.

Rick Collins

I was at this location yesterday picking up prescription and this young lady walked in without a mask. No one kicked her out nor made her wear a mask. It was quite disrespectful when a south asian lady from management (she was short and wore a white-shirt her name started with a P) said it was okay for her to be in the store. I was baffled by the precautions at this store. It was absolutely appalled and it not only put me at risk but everyone shopping especially many seniors who come here so often. What kind of store allows their customers to not feel safe. I hope that you guys teach your management and staff the laws during this pandemic.

Penelope James

Found a present and staff were great. Thank you!

Deeners Mc

Had a bad experience trying get my passport photo done. The lady kept touching me without my consent even after I asked her not to. She told me I had crooked shoulders, which is not her place to say anything about my body. I left in tears. Will not be going back to this particular London drugs for photo needs in the future. Will go elsewhere.

Crush Loner

stood in the electronics section for a good 15 minutes waiting for someone to come ask if I needed anything. Had 3 people look at me and ignore that I was still standing there.

miss a

Great staff

Andrew Pringle

Unable to get any help at photo shop. Tried to get help twice in Courtenay.

L W

How is it that I can’t give ZERO STAR The assistant manager JAMIE the Philippine guy who manages this store is the worst and should get fired Instead of being promoted for anything. I came to this store and asked him if there was another section for chocolate while he was stocking a shelf I said excuse me 3x then followed up with hey not sure if you can hear me but.. and he rudely interrupted Me with yes I can hear you perfectly clear I’m just busy stocking right now and looked away. After leaving the store I decided to call to let someone know the incident but coincidentally got transferred to speak to him not knowing he was the manager I knew right away it was him because of the way he was asking me questions as to what happened and how did the guy look like. Before our conversation ended he then asked how I would have liked to be treated? Your kidding me right? Treat me like a customer. I know this wasn’t reported as I called back to speak to someone else and they said I’ll be receiving a call back not once did I hear back from anyone.

Joshua Hamel

I decided to change my review because they surprised us by having my wife's medication on time this morning (unlike last night when they said earliest will be late afternoon). Not sure who did it but we're very gratefull for this and extremely thankfull especially during the crazy times right now. We understand how hard pharmacists are working during this crisis and thank you for your hard work. All the ladies in the pharmacy were very polite this morning. Also Faith deserves a raise, she's an angel. I still only gave 3 stars because they put us on edge and change their answers all the time when we call. We're gonna deal with the pharmacist manager only for now on so we can get a straight accurate answer every time. My wife's medication is very important for her well being and feeling on edge about if it's going to be done on time adds unnecessary stress to our lives. Thank you again to everyone who worked hard to get her blister pack done on time we truly appreciate you.

Janelle Francoeur

Drove all the way in to look at a laptop that it said had 3 in stock online then they don’t even have it. Had my mask (even tho I’m medically exempt and have a dr note) on but the guy was bugging me about it anyways and wouldn’t even look at my phone to help me/find the model I was looking at to buy. Then I go out to the parking lot and buy it online anyways but get a phone call today saying they don’t even have it online even tho it said they did and they charged my card and confirmed my order? They’re trying to give me a display one that everyone’s been touching and using for who knows how long now and won’t even offer a discount or rush order it for me. I am out work until I have a computer and this has all cost me more money and lost wages because of the errors in your website. It should not be possible for a customer to buy items online if they aren’t in stock and when you make a mistake you should apologize to your paying customer and make the situation right. I was told by the employee I could buy it online and then also buy the website. I would have picked a different one so I could be back up working ASAP if I’d known this one wasn’t actually available. Very disappointed. :(

Tony C

Easy access and quick to shop

Emily Firth

Thought I would give this pharmacy a try as it’s close to work, my doctor faxed in a prescription and I went in over 6 hours later to pick it up and it wasn’t ready- and it would be a 30 minute wait. Asked why it took over 6 hours to fill a simple prescription and staff said “they get a lot of faxes each day”. Will be going back to my previous pharmacy that is a little less busy.

Jean Brown

Very friendly staff.love the cosmetics..they really dont mind the questions either .lol

Brenda Sarvis

I visited the Courtney store today to buy an IPad cover. The young people that helped me were absolutely wonderful. Thank you. You are so helpful.

Robert Greer

The Pharmacy has been outstanding with helping my parents. I can't say how greatly I appreciate there help particularly Wendy and Tom. Thank you very much.

Eric Corbeil

Good product selection but lines tend to be long for tills

Khushkaran Cheema

Worst customer Service , Lady named DEBBIE was soo rude . Please tell her to be polite with the customers because everyone don’t have information about your things.

Barb

This pharmacy was really helpful. I found myself away from home longer then planned and they were great about getting refills done

Harpreet Kaur

Worst customer service. I just asked that how long it will take to get the photos..and the one lady replied so rudely that just place your order and you will know. On asking for some assistance...she made me feel so embarrassed. They really need to work on customer service.

JoAnne Glasstetter

I have been a customer of the Delta London Drugs since it opened and frequent other locations as well. All my prescriptions are filled there and I also do other shopping as well. I feel the pharmacy department in particular is second to none. What I have issue with in these extraordinary times of the pandemic is that LD does not have a mandatory mask protocol. LD’s claim is that “Pharmacy is the heart of our business”. There is a steady stream of people that travel to the back of your store to have prescriptions filled for a large variety of medical issues. Masks should be mandatory for anyone shopping in your stores. The employees are all masked, it’s the shoppers I’m concerned about. If Canadian Superstore, Winners, Walmart and many others have this protocol, I believe London Drugs of all stores should make masks mandatory to help protect its customers, especially those who have chronic health issues.

Jim

Absolutely horrible DO NOT BUY ELECTRONICS FROM LONDON DRUGS THEY DO NOT STAND BEHIND ANY OF THERE PRODUCTS AT ALL I bought a $500 soundbar a month and a half ago the sub quit and londin drugs will not honor it at all Absolutely horrible buy anywhere else but here all other major stores stand behind there stuff not london drugs

Keith Rudance

Issue with system loosing orders. Rya in the photo lab was a welcome breath of fresh air. In my opinion she asked the right questions and listened to my responses. Took ownership and made herself available for ME! Didn't assume the system wouldn't fail again. Had a bad up plan for me. A first rate customer service representative. ????

Sharon Young

Today I went into the chilliwack location to purchase makeup was followed around that department and asked by 3 different staff that came down every isle I was on asking if they could help me find something when never have i been asked before. The. I went to the customer service til to pay for my purchase where I was asked to pull down my mask when I went to cash in my lotto tickets the cashier excuse was that she was making sure I was of age. I am 53 with a highly immune compromised system. Number one that is why I have I.d. two I have cancer and to be made to remove my mask at this time was unacceptable . I will be contacting the news station and my lawyer with regards to this matter as I feel that I was wrongfully followed around and that I was put at risk today by being told to pull down my mask. Not to mention if I contract covid 19 due to the pulling down of mask I will be taking further action. My character was put into question I was embarrased and I have been put at risk. Sharon young Sent from my Samsung Galaxy smartphone.

Kuldeep Kaur Ghumman

Great customer service:) I dropped and broke makeup foundation glass container and spilled that all over the floor but the kindness showed by the employees was unexpected. They just took over the situation and didn make me feel bad or apologized but it was my fault and I apologized and thanked them. Moreover, every time I visit the store ive never been disappointed by employees. They are so helpful, friendly, kind, professional and experienced specially in cosmetics cz I usually buy the makeup stuff.

norman jim

Very excellent service. Good location. All the staff are friendly and helpful.

Peter Jay

This is the best store on earth. You name it they have it from mugs to a huge selection of tv's. Cameras. Laptops. Gps systems cell phones. The name is very deceiving. They have stuff I didn't even know existed. And the staff is great they will go out of there way to assist you in anyway and if you're a bit older. Or not they will bring your items out to your car. Not many places do that any more. Love this store.

Al McFarlane

The prices and options here are really good for anything from electronics to groceries and pharmaceuticals. The staff in Electronics are helpful and knowledgeable. London Drugs is definitely a good place to shop.

Harsimran Kaur

The one of the lady on front desk of electronics side is very rude.worst customer service. I wait 1 hour for my item and on that time no busy staff