We've got all the feddbacks of real people who are using the products of Real Canadian Superstore (Pharmacy) around Brockville territory (Canada).
Now this firm receives a score of 4.2 stars out of 5 and the rating is based on 127 reviews.
You may have noticed that its rating is really good, and it is based on a very large number of scores, so we can conclude that the valuation is very faithful. If people have bothered to rate when they are happy with the service, it works.
As you know, we do not usually stop to write tatings when they are good and we usually do it only if we have had a problem or issue...
This Pharmacy is classified in the category of Grocery store.
No coin for the grocery cart.
Great sales and PC points program
great place in brockville for buying veggies and anything fresh. The store is always clean, and it happens but its rare to find rotten fruit/veg on the shelf. the baked goods are great here, even the day olds. the prices on packaged food are higher for no reason, go to wallmart or food basics for canned/packaged food. be careful which cashier you get, because some of them are truly done with their job and they behave like it. throwing things down the line, bouncing beers down the conveyor belt, squeezing baked goods etc. There is a large heavy set older man, and an unattractive overweight middle age woman with blond hair and a scowl on her face those two are worth avoiding. There is a pharmacist who is pretty judgmental, but I just go to shoppers now whenever I need something in that area. everyone else in the store has been great!
Love this place, always find good deals
A lot of produce not looking too fresh hard to find items on sale as they were moved to a bunker somewhere.
Monitored entrance by staff and cart cleaning. Hand sanitizer at the entrance.
I like going there. Store is clean and bright. Maybe the price is a bit higher but they do price match so all in all, I’m always pleased.
Alway great product
Everything you could possibly need. And click and collect is a great service.
Very expensive
Staff is very helpful and the lines never get too long
It's large, especially for the size of Brockville. There is a lot of selection, staff are nice and sale prices are good. The regular prices are steep but this is a much needed grocery store in Brockville. There is a Wine Shop inside. The price match so get the Flipp App to compare prices.
Excellent home wares section and a very clean and well laid out health foods section! ... 1 dollar loaves of freshly baked bread!!
I would always grab a shopping cart when I came to the store, and buy more then what I came in for. Now that you have carts that need token, if I do come in I get just what I can carry. Or I go to Walmart. I don't think this cart deal was thought out, when you have a Walmart Super store next door. I also can find the same items at Walmart cheaper
Expensive
I never buy fruit and vegetables here as they sell mainly USA products even in the summer. Support Canadian companies
Always a great place to shop for them PC points
Very nice store, well stocked and clean.
Horrible customer from the hot Deli employee I went in for a quick lunch from the start this particular employee made me feel as if I was an inconvenience for even asking for service this is not the first time this employee has done that To me no customer should ever feel that way when spending your hard-earned cash especially not for food the employees demeanor was cold rude and this should not be tolerated by any customer! I was very specific with my order and the employee completely disregarded my request I took the food as I was still hungry and needed to eat right away but feel the need to write this review afterwards as I do not think this organization tolerate this type of behavior to its customer I could be wrong we will see. There's definitely a lot more information about this incident than I would have loved to add but it's too much to typing.
Great customer service!
Use to provide good $12.00 freshly made salad kits. Today me and my wife arrived and found the salad was soggy and filled less than half to the top. Will be shopping at Walmart for now on and will no longer recommend this store to friends …
A lot of great fruit
One super store for deals in Brockville. Good hours in the summer for late supper pick ups
Good quality, fairish prices
Great deals. Clean and helpful staff
Great selection
Great service
Very expensive but the service was good
Great selection! Good variety
Good produce and great service
It's too expensive.
I love this store and the Optimum points service!
Nothing beats being able to price match and place is always kept clean. Friendly staff too. I don't even mind paying the loonie for the cart. People complain about everything though...
Very slow casser
Clean and large veriety of different foods
Great products but it costs more.
Everything is always fresh, huge health section and lots of staff on cashes
Very big and big parking it's great place. And the good life fitness it's in there also. So it's all in one.
(Translated) There is good service (Original) Il y a de tout bon service
Very good with prices, friendly staff and plenty of room to drive around on my mobile scooter
It's small town paradise. It has everything to anything. ❤❤❤❤
Has everything we usually need except carts that only require 25¢... This place requires you use a $1 to 'rent' a cart. We tend to due the bulk of our shopping elsewhere as we rarely have change in our pocket as we use debit. Our last visit was also unpleasant as the woman at the checkout was rude, barked at us asking 'do you want the daily deal!?' and seemed frustrated and annoyed when we asked what she was talking about! She also stopped serving us in the middle of ringing through our items to interrupt the cashier one isle over when she thought she heard her say something wrong. VERY rude employee. Needs retraining at the very least. We prefer to go to Walmart just down the block. Free carts, better prices (most days) and no attitude at checkout.
Love the variety of products
Lots of cool things to look at but pricey
Had to PAY for a cart..had no loony..what a disrespectful GREEDY way to take away a job for a student by using the customer
click and collect is awesome but sometimes takes longer than expected when using your own bins.
Store way too big. Took forever to find soya sauce. Maybe put all the condiments in one aisle. Weird layout
Super staff
Lots of selection, but the arrangement of certain items is odd to me.
I ordered a Red Velvet cake for a family birthday. It was absolutely delicious. I would recomend the bakery at the Superstore for anyone looking for a special dessert. Absolutely yummy!!
Great staff and always fast to get through cash line
Great produce but a little more expensive sometimes. They do price match though
Nice big grocery store
Average produce but good deals on Joe fresh clothing
Beautiful and clean store.
My favorite grocery store. Especially love their produce and staff are friendly and helpful. They also have lots of no tax days
Clean and has everything
What a great store. Clean and well stocked
Excellent prices, fresh produce and a very clean well displayed grocery store!
Shop here all the time get a lot of points and they are great for price matching , love this store
HALF PRICE HALLOWEEN CANDY
Good deli, prices aren't bsd
Cashier was great. Other staff seemed grumpy. Everybody has bad days I guess. Huge superstore only went for beer... beer was not in fridge.
Love it
You need a coin to get a cart. That gets a one star right away.
Nice store. Huge variety. Fresh produce and ready made meals. Has good variety in health food section with gf foods
Vegetables never last, not fresh most of the time. I have complained, but it looks like Brockville is the last on the delivery chains. Also this buy 2 for discount is UNFAIR for SENIORS that just cannot consume excess purchases. Why not give Seniors a Senior card to get the price benefit that families get instead of calling the manager every time to get the better price. Frankly this would be a better way to save Manager time.
More expensive then it needs to be with Walmart next door
Clean store. And real fresh fruit
Staff very friendly and always helpful. Prices are reasonable. Products are good quality. Store is always clean and tidy. Displays are all done well.
Love the staff here:)
Big store, but very tight and limited parking. Lots of variety. The produce is the biggest disappointment by far. The in store drugstore is convenient very helpful.
I just came back from trying to buy two ice-cream products only to find out that they made every customer line up in one line to cash out. I was in front of the self check out and was told that I had to line up in the long line. Needless to say I did not stay, but gave it to customer service and left totally frustrated and disgusted. My husband and I went there before masks became mandatory and we only lined up behind each individual cashier. Now we seem to go backwards as mask become mandatory and we line up like cattle. Nobody else seems to be playing this game. Not planning on returning until they decide to get back to the real world!
Great deals and prices for bulk stuff
sure, this place has its haters but I still dig shopping here
Selection is good, some items pricier
Clean and fresh produce
Lacks variety of healthy foods
Excellent customer service
(Translated) Get used to going to Quebec, it's my grocery store. (Original) Habituer allez au Québec, c'est mon épicerie.
Very wheelchair friendly with wide aisles and accessible checkouts.
It was amazing
Fresh sushi and delicious chicken great enjoyment in the food product
The cart thing is a bit of a pain. I always put my cart back and usually straightened things up a bit while doing so. Likely the day I go to get a cart and I don't have a loonie will be the last day I shop there. Never heard about the token thing. Once again, someone likely lost their job or gets reduced hours as we do the work. Some prices are good, but I find you do have to watch best before dates, many items are near expiry. They lack variety, limited cuts of meat, lots of one item but not all varieties. Seem to carry only the most popular of items, so if you want something different, go somewhere else, but be warned, walmart is the same :( The staff is great.
Self Checkouts kill jobs they say. If I wanted to bag my own groceries I would have used self check out. We used to use this grocery store weekly but stopped because they basically toss bags at you and sit and wait while you do it yourself.
Not the way I would run a buisness, poor produce. They keep reducing selection of grocery items, a lot of brands not stocked, sales are poor, you have to buy multiple items to get a sale price, not good for seniors and small families, meals ready to eat are extremely expensive compared to other grocery stores.
Great quality organic clementines
Good place to buy fresh bread
There's a good selection of food.and clothing. Service is fast.and help is not hard to find.
(Translated) As all we are looking for (Original) As tout se qu'on cherche
Convenient location but always busy. I find their prices on some items a little higher than other stores. I had a problem one time where their debit machines all went down and every cash register forcing you to remove cash from their ATM with a $3.10 service fee attached to it. There is beer and liquor available in this location along with clothes cookware Pharmacy Etc. I definitely only visit the store for necessities and quick visits. There is also a smoke shop attached to this location. There was also another occasion where they had 50 20% off stickers on items and they didn't honour them, I had to review my bill after the fact once I got home I think I lost six or seven dollars.
Good prices and good produce.
Very large.
Well lit, friendly staff, very large numbers of products
Best for everything in one roof but limited desi food n and no semolina: :(
If you compare this store to others, say the independent in Carleton Place or Kemptville, I'd say both the selection and quality fresh food is far inferior at the Brockville store. It just seems the focus is on merchandise other than fresh food. I'd recommend metro if you're looking for quality vegetables and fruit, the Butcher Shoppe for meat, and drive to Ottawa for fish.
Love the sale prices and some things at regular price was more expensive at other stores.
Best prices for shopping selection and greens
Awesome selection
Like all Loblaw stores, variety big aisle, but pricey. Same name products cheaper elsewhere.
Fast and friendly service
Good store and friendly customer support.
Good parking at this location with amazing deals when there clearing out, friendly staff and clean bathrooms if I recall correctly, located close to a lot of stores it can be the place to go and get all the chores done
Advertised items out of stock. Go up to counter for raincheck. Clerk was reluctant to give then called the depts to confirm. Gave the raincheck.. th whole time chatting back and forth with a customer a few tills away about their plans that night and where they were going to go drinking and til what time. Wonderfully professional at the best of times but during a pandemic and while working as an essential worker in a grocery store. Wow just wow.
This store has it all!
I enjoy the store and its deals but since they merged points with shoppers I am no longer getting rewards for items I have added to my cart. Very frustrating
Love the salad/fresh fruit and veggie platters.
They always have what I want, but I never look at prices
Good shoes
I always find the prices decent here. And we haven't had any real issues with any of the foods we bought including the fresh stuff.
Store was clean and staff was courteous
Always good.
Good selection as long as you don't mind paying more for it. Cashiers are a bit overstressed and can be a bit paranoid about covid but only in extreme conditions is that not understandable ;)
Great store with lot's of selection. They have a decent organic section too.
Great click and collect system
lots of fresh choices
A giant Canadian box-store right next to a Walmart. Half of the store is for groceries; the remainder is for fashion, houseware, and pharmacy. A decent hot food counter with addictive potato wedges.
They need more cashiers, not machines.
An overall great value for grocery shopping. There is lots of selection and a decent beer section. One stop shopping !
clean always
clean
I've always loved that store
Good staff, good produce, good selection of alternative (ie vegan & vegetarian) foods. And clean too!
If you're on a budget this is a good store to shop at in Brockville. Use the Flip app search for deals and collect your PC points.
Everything was fine. EXCEPT the cashier had the worse cold, hacking and coughing on all the items I bought. Everybody else's items also were being contaminated by this sick person at the cash. Management should not have let her work or forced her to work because they were short on staff. Just what I want for Christmas & New Years a bloody cold from Superstore. Thanks a lot for the great parting gift. Let sick people stay at home.
Superstore, kinda says it all! If you can't find it here, it must be farm tools... That is about the only thing I didn't see in this building!
Always fresh and clean haven't all even beer
Staff is immediately available to assist you in whatever you need. Their vast array of food items makes it easy to keep your cupboards at home well stocked. They also carry non-food items, however, because I use a walker, I have yet to make it to that side of the store. They have an elevator for people who are not able to use the stairs for times when the downstairs washroom is occupied.
You need a looney for the carts. Customer unfriendly dated system.
I love this grocery store. I always find what I need.
Nice produce
good selection, PC points, they have a gym, dollarama and Wal-Mart as neighbours...big store with pharmacy , appliances, clothers, throw rugs and they sell beers and wine too...grocery shopping at its best
Great store and great people who work there..
Only reason they get 2 stars is because they ALWAYS close their deli meat department before the actual close time or they boycott it so they don't have to deal with customers when they've cleaned the slicer.. It's quite ridiculous and has been going on for a long time.
Lottery shop closed. Are you kidding?
I hate that you have to put a dollar in for a cart. I avoid this place because of it and only go when I'm forced to go by my wife. Their produce department is always short on items and dirty
the store is fine - the COVID measures need improving - there is a staff member working the self checkout with a just a visor - this is completely unacceptable - if she were infected none of her droplets would be impeded - fine if she can't …
Great store, produce is always fresh, huge store so you can 1 stop shop. They also price match. Lots of parking.
Very good store always has everything I need. Friendly service cashiers are always very nice.
The staff are friendly and helpful. The store is clean and had an amazing variety of fruit and veggies. Well stocked. The prices are good too.
Bad
Excellent
Big, clean supermarket; fresh produce. Good selection beer.
Luv it here good prices reminds me of stores back home
Friendly staff! All lanes open on a Sunday of the long weekend
I love this place! Fantastic selection, decent prices. Excellent variety of all things Canadian, especially beer. You cannot miss it with the super-sized Canadian flag along the 401. This place is larger than most Walmarts in the States.
Surprisingly decent selection of craft beer. The meat section is lacking.
Usually a decent range of products.
I really loke all the deals. Very friendly people and helpful.
Large store which has an emphasis on food but a lot of other items also.Kind of like a Walmart superstore with a Canadian twist to it
Always clean and the staff are very friendly, the food is always fresh and always great prices!
Not the best Superstore I've visited but it will do.
Atmosphere is pleasant
All your grocery needs
Love it their aways there too help rock on people
Did a curb side pick up... Which was actually just a parking spot.. So why do they call it curb side? Any who I saw they replaced something I didn't want.. No problems taking it off my bill! Friendly staff on the phone and in person.
They have great food & great quality clothes && accessories. It is the best one stop shop in Brockville.
Nice to go to the Superstore in Brockville as opposed to always going to Independent Grocer in Prescott. Superstore's prices are a bit more reasonable and they have a better selection. Huge aisles so it's not crowded. Good sales. The loyalty program is so worth joining. I usually end up using some of my points every few weeks, which is nice. Lots of parking and large entrance. You now need to pay to use the carts (which you obviously get back once you return it). Staff is usually friendly and welcoming.
Cheapest and best beef and ground beef and the services are great
Good food and products
Great store, easy to get around and great staff.
Great prices and a huge selection of items. It's the best grocery store in Brockville by a mile
Not well laid out, big store, I get it, but hard to find everything. Too vast a store.
Staff are pleasant and friendly. Great sakes and points program is awesome
I scored an awesome deal on Black Friday 65" TV for $429 and no tax on Black Friday and the even gave a free turkey ! Thumbs up ????
It was a quick stop, but a good one. Things were easy to find. I used self checkout, which was quick and easy! The store was neat and clean!
Better prices than other local towns
Great store. Huge selection. Amazing prices. They carry a lot of vegan products that are hard to find elsewhere.
Great superstore, well stocked, clean, and a great local beer/cider selection!
Love it! Why go to the expensive chains if its the same products sold here but for less?! Find almost everything I need when it comes to groceries! Most importantly President's Choice.
Always worth checking out their sale/clearance sections because there are usually some great deals. Huge selection of produce.
Love the Canadian feel here
Quick service
Friendly staff
Clean store, well stocked
Great Staff...you gonna love the express checkouts...
Good service and Great deals!
Cool place
Good prices clean store
Very clean and the employees are really nice.
Pricey
Awesome,spent enough to receive a free turkey.
It's a store. You can buy food n' Stuff. Like every other superstore in Canada.
Good store, very large with a good choice of produce.
A little more expensive but a nice clean store
Gross 9try i6
Not a great selection of items for vegetarians for food on the go... Road trip dinner didn't pan out so well lol
Very disappointed to see the carts with coins. The cart station are no where near the disability and family parking and make it a chore to retrieve the coin. Walmart still packs bags and offers online service and brings your groceries to your car for three dollars. Is it wise to make this move. It will mean less shopping for me.
the assistant manager Katie was very helpful and very knowledgeable great experience!
Good deals on meat and candy this week
A Superstore in Brockville is good. The prices seem what they should be, which is different from some other stores. I also appreciate that they stock fruit and vegetables well.
Expensive n some servers r under age. A man was in line 15 mins n then told sorry I cant serve u I'm under age y dont the put 1 cash just for alcohol
Never any fur pie on sale ..
Other then the stupid cart lock it's alright
Great selection
Very good place to shop. I was helped by a young lady who noticed me looking for something. It seemed her only job!
This is the best supermarket anywhere
Great selection of beer and other beverages.
There are better options, with better customer service in town.
Always clean, well stocked and the best fresh fruit and vegetables.
Didnt find what I want but fabulous store...
It has a good supply of fruits and vegetables. Good bakery
Very clean and good prices.
Clean, well laid out with lots of items available. Decent organic, health and ethnic foods sections. Friendly and helpful staff. Upstairs has seating so you can enjoy lunch/dinner from the deli. Flowers and cakes available for special occasions. There is a Wine Shop within the store and a newly added beer section.
Good prices and the bakery there is good. Offers a good variety of fish at the fish place and its not over priced. Parking lot has a bad reputation when it comes to cars being hit.
Its groceries, you cant screw that up
???? it's not Wally
Lots to chose from just don't be in a hurry. Some staff could use a course in manners but overall O e of the better places to shop in Brockville.
Best place to buy nice veggies & fruits even though a bit pricy
Click and collect service is great, very helpful and saves much time in the store.
Bought the sushi type platter ready to eat and ate in store ... before I got home my stomach was cramping and ended up violently puking to say the least!
Good store
Well stocked, clean and bright.
Excellent.
100 %
Always good sales and has what I need
A little pricey but decent
The staff there was really nice even after a hard day. My friend and I came in about a half hour before close.
Large loblaws offering in busy location in North end shopping plaza. Checkouts are generally well staffed, produce department has been increasingly insufficiently stocked, running out of staple items (broccoli / zuccinis etc ) during the day.
Super clean and well kept. Very large selection!
Seem to have just about rverything
Huge, hard to find anything, often higher prices than competitors, staff is not friendly or helpful, parking is huge but also poorly implemented, one entrence on a 300 foot wide store is ridiculous.
Clean, well organized, no lineup at cash I'll good things. Only negative was the sushi selection was almost all vegetarian and they didn't have salmon or to know they just had the usual fake crab California rolls.
I enjoy ordering online and having it delivered to my car.
Liked it
We like to stop at this store on our way back from Toronto.
Clean. Great produce selection. Very large variety. Well laid our. Clean. Friendly staff. Very reasonable prices
Good service and selection, good experience. I recommend doing all your shopping here, much better than that awful Walmart next door to it.
Really clean. Actually saw a person sweeping. Tons of selection, reasonably priced, the shelves & meat dept were fully stocked. The way supermarkets used to be. A refreshing change.
Always a treat when we are in Brockville To shop there.
They used to be my favorite grocery store to shop when in Ontario but now I find their prices are too high. Its to bad cause I really enjoyed shopping their at one time????
Very nice
Meat counter short staffed on weekends it seems
Very good.
It's not wal-mart
They carry a lot of products we buy regularely
Great shopping
Love shopping there.
You get best vegetables and fruits and the crew is very friendly and helpful. They care for all ethnic tastes.....
Clean, helpful staff, great quality fresh produce, lots of choices.
Great food
Went for my 2nd covid shot at the pharmacy time was booked in and out very efficient
Gargantuan store that has EVERYTHING !!! Awesome variety of different brands to choose from.
Quality meat, as well we like blue menu and black label products.
Good shopping
We love this store...great staff
Update, Feb 28. Went to early to pick up their family sushi special for lunch hoping to get before sold out. When asked if they had any the sushi lady barked back she was too busy with special order and come back later in day. Wow! Lost stars on this. They have Cashiers!!???????? Unlike Wal-mart next door who turfed their cashiers for self checkout, friendly cashiers waiting to smile and serve us. On weekends when I shop all lanes are open!! Woo hoo. I haven't switched all my shopping to here but i will gladly pay a few cents more to have a cashier check me out! Gave 4 stars not 5 as the shelf stockers blocked me a few times with their skids and lifts in produce.
Super clean, prices are good and they price match everywhere. Cashier was awesome. Will be doing my shopping there whenever possible.
Fresh produce
Big store I am able to get everything I need
(Translated) A grocery store similar to Maxi or Loblaw. I was looking for prepared sandwiches and there were only chicken pitas. (Original) Une épicerie semblable au Maxi ou Loblaw. Je cherchais des sandwichs préparés et il n'y avait seulement que des pitas au poulet.
They finally have beer and pretty good hours too..just FYI
Clean, friendly
Can never find anyone on floor to help. Hate searching for a floor person. Walk miles and don't see anyone to help other than going to desk and then walking more.
Roast beef and steaks on special are usually very poor quality. I bought a 5 lbs prime rib roast for Thanksgiving and we had to trow away more than half of it. It was full of fat and grissly. Bought steaks that didn't look too bad then got home unwrapped it to find out the hidden side is again all fat with connective tissue. Very disappointing. ????
Good
Very expensive compared to most other grocery stores
Not friendly people work there
Best grocery store in brockville
They used to force coin carts before covid. Often clogged laneways make it harder to shop with cart. Bananas will be green forever here!!!! I believe management installed a machine to eat a bit of your soul just for supporting them.
Great selection of groceries and household items. Aisles well laid out. My favourite place to shop. They will price match. Also collecting points on your purchases is nice with your Optimum card for future purchases.
Very helpful finding what I was looking for.
Large selection, fresh items, large store
Great grocery store. It's always so busy though. Sometimes it's easier to go elsewhere.
Grocery store...one stop shopping.
I really like the fresh and varied produce in my baked goods.
always great service
Clean well organized
Fresh Produce lots good Deals and helpful Staff
Grocery store with beer and wine
Good multicultural selection.
Very helpful finding items and friendly!!!
Lots of choice. Helpful staff.
Ok
Too much wait at the cash. At self serve there is Lisa who is very rude and is scared client will steal their bags. The kind of person who just says that’s the policy man !! So considering I need to self serve ,than wait 5 min for a bag than get insulted by Lisa I’ll just shop there when I have no other options!
Fresh produce. Love the points. Good selection
(Translated) Extremely stupid cashier !!!!! (Original) Caissière extrêmement bête !!!!!
Poor customer service!! Sunday March 26. 2:30 pm I myself am in customer service and understand customer relations. Apparently today's manager does not. Please read on. (Sorry for the length of it, skip to the bottom for my recommendation) The store has recently switched to shopping carts that are locked together, requiring a loonie to unlock. Not having change in my pocket. I proceeded to do my shopping with a hand basket. Limiting what I got. On the way out I stopped at "customer service" to make a friendly suggestion, and as I was speaking with the nice lady behind the counter, the manager came by. I recommended to the manager that they install a change machine near the shopping carts. The manager was the least receptive "customer service" person I have ever delt with ! ! He was more interested in telling me all the costs for the new carts, the problem with all the old carts, the theft of shopping carts ( was he implying that I would steal a cart !?), telling me that they were the "largest retailer in canada", yada, yada, yada... I really wasent concerned with the reasons but I did agree with him that I understood the the thought process to switching to the new carts. He did not take my suggestion graciously, he disregarded it, he was argumentative, and his demenior appeared rude as if I was pestering him... ..all I was trying to do was make a suggestion to help him help his clients. There was apparently no interest in my friendly recommendation. He was more concerned with justifying his position than openly taking constructive feedback back from one of his clients. I went and finished my shopping at Walmart. Which is right next door to "the super store". You should do the same.
It is the Superstore
Generally good
Open light and airy shop. Good fresh produce.
The produce ,fruit and meat are Way better than Walmart...decent deals if you buy more than one of a product.
Good variety of foods and dry goods.
Great selection, my famillies go to
Smooth shopping experience store is well played out, staff is very friendly and helpful
Awesome selection of products,good prices and great home products
Great selection/good service/abit expensive
Finally getting use to new layout.Good one stop shopping
Great place to shop.
Very upset as a regular shopper at the superstore that the only way they would give you a token for the carts was to make you donate two dollars to their charity. They gave them away the first week. Customer service in this store has always been terrible and when asked if they would rather you shop elsewhere the response back is suit yourself. Metro is a great store with much better customer service, and Prescott has a great grocery store as well. I will be contacting head office regarding this incident. I always donated to their charity, I no longer will, and at every opportunity take my business elsewhere.
Great variety and selection, but overpriced on many things compared to the competition.
Very organized and clean, as always.
Has everything you need all the time. I love PC Points program.
I always enjoy going to this store. Sadly, when I went on my last visit last Saturday, shelves were bare in some places. Veggies and fruits were not restocked
Friendly staff and great cost
Too much to distract from shopping for food. End up buying stuff I don't need
Clean food fresh
Loved the selection and aisle spacing. Really enjoyed the no name imperfect fruits and veggies. Saved enough just on these to pay for the gas to drive in 45 minutes. Interactions with staf were friendly.
It's great shop here if you got a pocket full of cash!
I love the meat and produce at the superstore. Everything is fresh. The store is always very clean whenever I go there.
I love that I can go both ways on the soles.
The store shelves are not as full as they should be. My understanding is that they are about to renovate and expand the grocery area and specifically the ethnic food section. Prices are good and depending on the day and time, you can get through cash pretty quickly.
Convenient
Points, sales, price matching, tobacco, gas, propane, beer AND wine, pharmacy, the cream I like that Walmart doesn’t sell, Canadian produce, great clearance markdowns, online shopping, live cashiers, no carts in all the parking spaces, fresh baked goods, large natural foods department, wide variety in baby needs. Also, Canadian. No Betty bread or sealtest milk though. Nobody’s perfect.
Lots of variety
They have PC Applewood smoked spiral ham, comes with a glaze you can add at the end. Wide range of different sized turkeys also. Don't forget to pick up your easy to prepare appetizers while you are there ????
Overpriced ... But they do have beer &wine!
The best place for fruit prices around
Clean, friendly and helpful staff and a decent selection of products. Enjoy shopping there.
Very nice friendly staff ????
Big location. Prices are ok, club size options which are great for big families.
Staff is friendly and the store is clean all the time
Good service good today
This store seems to be on a steady decline. Produce seems to be old. Today tried to get asparagus, front table smelled and all the product looked shriveled and soft. The asparagus in the back was the same but had mold growing on it. Told …
Very good selection of food, Joe clothing, housewares etc. One stop shopping.
My main place to shop for groceries in Brockville. The staff are helpful, there are good sales & clearances, there is good product selection, everything is well organized. I particularly like buying the PC (President's Choice) brand of products as it offers quality for a good price. Within that product range there is an organic product line (PC Organics) as well as a low-cal line (PC Blue Menu) besides the regular PC products. More recently I've been enjoying the PC Optimum points benefits. The shopping carts are also large enough to hold enough groceries for an average family, but there is a smaller cart size for fewer groceries.
Prices are higher than other stores.
Produce is usually good.
Nicely stocked store always neat with a good selection of IPA's in the beer aisle
Good sales...watch the flyers
I went to the mobile shop. Really good friendly service. Nice people.
Good variety of products for all needs (like lactose free, gluten free, etc)
Very very disappointed...our 2nd family cooking class was last night with autism Ontario.. We so very much enjoyed the first it was an excellent event that we attended again instead of our Christmas banquet. Yesterday though you overbooked ...you booked a birthday party in the cooking class room and sent our group of 10 children(obviously some with autism ) and 5 adults to a break room 1/4 of the size of the cooking class room...with no sink and no room for each of us to sit...not even 1 chair per person and only 2 small tables and was not planned or structured at all ...all children and adults are to be able to make their meal..the space only allowed maybe 4 or 5 at a time to participate...this created meltdowns...some children had to leave...some went and sat in theif cars because this waa not how it was supposed to be...we are very disappointed and did not enjoy our evening at all ...left having to go feed our family of 6 as soon as we got home at 7pm..you should really make this right and invite them all back again in the right room with chef Michael and show them what a proper family cooking class experience ! We will be contacting autism ontario to enaure they get a refund. And will be contacting supervisory staff at your location to fix this as well...
Checkout was absolutely insane, such a long wait. Cashier got upset that items were put on the belt... made us take them off but did not sanitize.. less then 20 secs later we were allowed to put the items back on the belt? Made absolutely no sense.
I went shopping today at around 3 pm. Most staff are still very nice, but a few don't take the "wearing a mask" to seriously. Also there is no social distancing unless you stay in front of the checkout. The female dark haired older cashier they sent us to, (lane 6 or 7)did not wear a mask and was extremely unfriendly, telling me what not to do. The whole time she had it out for me.There is no consistency in the store and then you get someone with no mask on, to tell you about rules. In this hard times friendlyness and a little compassion and understanding goes a long way. If my husband wouldn't have been with me, I would have left my 400$ of groceries , because by then I had a hard time breathing and tried to calm myself down again.
Very good, coscto like deals! I do most of my shopping here, as well they have a huge fresh and organic food section.
Always a great selection.
I was so Thankful for one particular manager in the meat department. His name tag said Ian. He is very polite and knowledgeable
Wide selection of fresh food, prices are decent, sales a usually good. Watch for 50% stickers on expiring goods that can be frozen
Has everything you need, an even things you don't. Used the self checkout and ran into a snag with one of my items, but staff was there to sort it out immediately. I like the place and recommend it.
Great store
Why is it I have to have a loonie to use a cart to shop - every time I go I never seem to have one - annoying!
Big selection...good foods!!
I have always liked the real canadian superstore they have lots to choose from there prices are fair and the employees are nice i would recommend visiting one here soon.
Good shopping lots of choices but high priced
Great place to shop. Clean well lit
Always bring a loonie for your cart!
one star because you cant leave zero stars,,, so i ordered 2 tvs on sale and showed up at the correct pickup time and was sent from department to department only to discover after 20 minutes of being run around they dont have the tvs in stock,, if you have time to waste then this store is for you,,,,,, and the ad for the tv is still up,,,,,,
The super store always well stocked and clean. The gentleman in the deli forgot to put on his plastic gloves. The check out person was a little gruff, telling me not to put my items on the belt. I was rearranging in my buggy to have the hard items placed first. Hmmm.
Glad it's open again!
Everything I need at an affordable price with very friendly staff. No long waits at tellers either.
great store lots of deals
Disappointing.
Great products! I find Joe Fresh expensive!
Pretty much all your dailies and more are in there
Is ok
Has most everything you need, just a little pricy
Clean store, annoying shopping cart experience
Great staff and selections. It's our go to for all our grocery needs.
I will
Big natural food selection, its great!
Great food selection.
Cashier not wiping off payments keypad. People are not physical distancing in store. Staff not wearing masks. No aisle direction arrows like other stores.
This store is ok they seem to be cutting services offered
Good
Best grocery store in town.
The new cart token requirement will definitely influence my choice of stores. I don't expect this inconvenience at a "Premium" store. If I want discount treatment I will shop at a discount store. Then to offer a "token" for the cart but I have to pay for it......sorry but this will no longer be my store of choice.
Thoroughly enjoyed my visit at Real Canadian Superstore. Found everything I needed and more.
Prices are nuts! I only shop here when I have to. Literally every other store in Brockville is cheaper.
The lady in the seafood department was absolutely miserable and rude. We asked her where to find something and she acted as though we were complete idiots and yelled over to another employee if he knew what or where the product was. Bad experience this time. However my Mother goes there regularly.
Cashier are really rude and if they are going to sell beer all cashier's should be able to serve everyone.
Friendly staff. Especially the people who are delivering online orders to your car!!!! Kudos to all of the people who keep this place going in this difficult time! Now, if some of the customers would follow the "Covid rules" within the store!!!! Overall a great place to shop!
Friendly helpful staff
Can have a great selection but their fresh produce is generally way overpriced, especially with farm fresh all over the place.
Great deals
Large store. Friendly and helpful staff. I'm able to use my PC Optimum card to receive and cash in points. However, some prices are a bit on the high end unless you use the Flyers.
The Pharmacy has no idea what customer service is all about. Rx went in Friday. Told me it would be ready between 5-6pm. Go to pick it up Sunday morning. I was told they only had one bottle in stock and they gave it to someone else. They would order me one right then and there and it would be in on Monday. I tranferred the Rx.
Love this grocery store. Great prices and they price match
Really enjoyed the store
Great place to be
Some good deals
I love PC points!!!
Too big for my tastes
It's a grocery store. Lol
Reasonable selection.
Nice store. Bring a Loonie if you need a shopping cart, as they are locked together and a Loonie unlocks them.
I love thair produce
It was good
Huge
Clean, good varieties. Conveniently located, staff is always friendly
Has everything I want. Just wish they would change back to 50% off stickers and not 30%
They have pretty much anything you need and their beer selection is excellent.
Disappointed in the protein selection
Like the variety but hate the huge line ups.
Always find what is advertised. Personnel very friendly, however "and it's not their fault " get tired of being asked "WOULD YOU BE INTERESTED IN A WALMART MASTER CARD TODAY ". Gets annoying real quick! .
Great selection gd service
Everything you need, maybe a bit too big
The name doesn't lie, it was real.
Good place to get groceries
Good store always seems to be clean and has easy to find items. I have never been to a store where I pay $1 for a cart(when i am done shopping I get it back). I understand why they would do something like this though. Friendly staff. I shop here when I find a sale.
One of my favorites places to go for shopping
Always a fresh place
The Canadian Tire is a fantastic place to shop at. I even like it more than Walmart.