We offer you the opinions of people who purchased the products of PocketPills Online Pharmacy Canada British Columbia (Pharmacy) near to the territory of British Columbia (Canada).
At the present the firm receives a score of 4.7 stars over 5 and the rating was based on 127 reviews.
As you can read, the average of ratings is practically the best, and it is based on a very large number of reviews, so we may be pretty sure that the rating is quite credible. If many people have bothered to evaluate when they've done well with the business, it works.
You know that we do not usually stop to place evaluations when these are positive and we usually do it only if we have had a problem or issue...
This Pharmacy belongs to the category of Pharmacy.
Slow
Why has this taken so long? Can you imagine not waiting at the pharmacy for 40 minutes? The meds come right to your door and it's cheaper. I am pretty sure these guys are going to do amazing! I sure hope so.
I wasn’t happy with my current local pharmacy, and decided to give PocketPills a try, but was running low on an important med. The care team assembled my order quickly, set me up with PocketPacks (free btw) and got it out to me in Ottawa overnight. Great service, short wait time when calling for support, and they communicate by phone or text, which is super convenient for me. Very happy customer. Wish I’d done this long ago. Will be recommending to family and friends.
Easy set up and fast delivery. Didn't expect them to send all my refills when I transferred them from the pharmacy though. Oh well.
Singing up was fast and easy and allowed me to speak with a doctor the next day so I could get antibiotics. Free shipping the following business day is amazing. I moved from Ontario to Quebec so this was by far the best option for me.
Pocket pills staff jumped into action when FedEx lost my order and assured I had my essential meds the next day. Great group who really care about your health and their prices are about HALF of what your local pharmacy will charge. It’s fast. It’s easy. It’s your best option to STAY HOME & STAY SAFE and get your prescriptions fast as fast can be !!! Thanks guys !
So easy to get all my prescriptions delivered to my door. No hassles and they direct bill my insurance to make it easier.
Super kind and caring and very knowledgeable. Very easy to navigate, I recommend it to anyone who needs prescriptions on a regular basis.
Absolutely great service. So appreciative of the service that all of you provide at pocket pills! I've been with pocket pills for one year and I'm so glad I made the choice! They are so quick and the customer service is great!!!
Super quick delivery and easy to use app, highly recommend this service!
Great service, support, and overall experience. This is the future of pharmacies.
Love the awesome service from the pharmacy team! Shipping is fast and the convenience of the PocketPacks helps me take my medications on a regular basis. This is definitely the future of pharmacy. Texting my pharmacist is another plus!
Wonderful and informative service! Also incredibly convenient, so that I don't have to go of my way for anything. I highly recommend!
Pocketpills makes everything so easy & automatic. They take care of everything for you. No more waiting at the Pharmacy for anything. Everything is shipped to your home super fast and you don't have to worry about remembering when you are low on your medications or if you Rx is due for a renewal. They even contact your physician on your behalf and get it all going for you. (see photos attached screenshots). You get texts with updates on everything so you know what's happening every step of the way. Also you can't beat their prices. It's a win win all around. An extra special thank you to Sandeep Rai for going above and beyond to make sure we were happy customers.
Love it. Very convenient and because I travel frequently the individual day packets are great. I just pull out the days I am going to be away and throw the in my bag. Staff are wonderful to deal with and very knowledgeable.
Fantastic, time saving service! It’s so nice to be stress free when my medications are running low and previously had to make time to fill them and pick them up.
Love everything about it! Super convenient and very simple, great value, and i love the bonus of choosing vitamins as well! The customer service is amazing, they are so friendly and nice to talk to and very helpful. You can tell they really care.
As a new parent, PocketPills saved us lots of time rather than lining up at the Pharmacy, we have everything delivered to our door. Highly recommend their service.
Pocketpills make taking pills easy and now i never forget
Gave u five star hoping u will amswer me back. Im in need to buy morphine oxycocets n to be shipped to me. How does this work
pocket pills has been awesome!!! its been a nice change to get actual customer service from a company. everyone ive dealt with has been super helpfull and friendly. the individual daily packaging has been a god send monitoring if ive taken my meds or not.
I switched to Pocket Pills when my company announced a partnership. I was tired of my local pharmacy. The pharmacist was excellent, however, the long lines, sick people and getting hit over the head with flu shots was enough. Pocket Pills has been amazing, from their in app chat, text messages and help with complex delivery. I am funeral director and my hours are all over the place. They have been able to accommodate me and my multiple sclerosis. Their new vitamin program is icing on the cake. THANKS POCKET PILLS!!
Pocket Pills has made my husbands multiple medications a breeze. They handle what I was doing, and even he likes the new "system" (and he likes things to stay the same). Thank you for all your help, and for the excellent customer service!! Saving this busy mom/wife time every week managing his meds. Did I mention how easy it is to make sure he did not miss a dose!!! Soooo easy, and convenient for everyone.
PocketPills is AMAZING! They are world class people, super friendly and helpful, and their services are fast and efficient! I had an issue with postage getting returned, and they sent an expedited order (at no extra cost to me) to make sure I would have my medications ASAP. Their customer service was so fast and helpful, I can't rave enough. If you're considering making the switch but you're hesitant, take my word for it: they're the best.
I love this app. You get your medications the next day, the staff is always incredibly friendly and understanding of financial stuggles! I reccomend using it for people who can't find the time to go to the pharmacy either.
dr. strovski claimed my PrEP (apo-emitricitabine-tenofovir, an HIV prevention medication) was off-label HRT, rebooked my appointment three times, then cancelled without ever calling me (although he claims he did). wild to get gaslighted by a doctor you haven't met tbh i wasn't even there about PrEP haha i just disclosed it on my pre-appointment form. the reviews looked great, but if you're LGBTQ+, maybe look elsewhere. but hey at least the discrimination comes with a smiley face!
It was a breeze to set-up and the doorstep delivery of daily vitamins is exceptionally speedy!
Super easy to use and set up. Fast acting and very friendly pharmacists!
Great service and deliver meds promptly and discretely and is wayy more convenient then going to the pharmacy and you can use your extended health! I don’t see why people shouldn’t use this company it’s amazing! Plus free vitamins sometimes!!
The agents I’ve had have been so helpful and my medications arrived the next day! Best pharmacy I’ve used EVER! And I have no intention of changing again.
Amazing service and customer service, quick delivery. Many options and easy interchangeable prescriptions. Lots of variety for vitamins. Would highly recommend
Awesome company, the pill packs are so convenient and easy to remember!
Great response time and delivery, love the packaging, very convenient and considerate of the needs of clients
Easy to set up, and delivered quickly. Happy to have made the switch.
its super cool, both as a concept and how it works! the dispensers are really nice and all of the extra gift cards you can get are a nice addition too
Super fast delivery and very helpful staff. I love that I can do it all from my phone!
Love pocket pills. Fast free discreet shipping! I have saved so much money on even my everyday vitamins!
Sent me the wrong heart medication in my packets, and I had severe chest pains right after. I just transferred my prescriptions back to my original pharmacy, this is the last time I will be using this website, and I advise anyone to double check what they're getting, I do not think they spend any time double checking their work. Also, they are more expensive than my original pharmacy, and now my old pharmacy does these medication packets, and does free delivery. This platform is useless now. Also, I do not have money for a lawsuit, but this is extremely unreliable.
Great service and super convinient for people with a busy lifestyle.
Great customer service and fast shipping!
I LOVE using pocket pills!! It is super convenient, im able to text the staff and do everything right on my phone, upload new prescriptions, add insurance coverage, get refills, etc. They’re very thorough in going over new medications. Super fast shipping. I just love it. I’ll never use a traditional pharmacy again!
So happy I found this place. All the staff make it so easy for you. And Shelby who went above and beyond every time I’ve spoken to her to help me understand and walk me threw everything. I highly suggest this place to all my friends and family.
Very happy that all that waiting at my old pharmacy is over! I asked them to help me process the transfer and they did everything for me, just gave them my pharmacy’s contact & that’s it. I’m just waiting for my meds to come knocking at my door today.
Great customer service. Always there to help. I had an issue with a delivery as Canada post made a mistake and pocket pills found out what happened and took care of everything for me.
Really cool service.
This is amazing!! The pills are conveniently packed in a nice box and it’s so easy to use! It’s very easy to order online and/or modify your order. The cost is great and the shipment is fast. I love pocket pills and will recommend it to everyone I know!
Excellent service, it's convenient and efficient.
Amazing service, quick and easy. Honestly I usually wouldn’t take time to write a review but hands down this is the best app/service for talking to a health care professional from the comfort of your home with easy and fast access to the prescriptions you need.
Had such a pleasant experience! Staff were extremely friendly and efficient.
PocketPills has been awesome. They stay in touch... text, phone or chatting in App. Their proactive approach has made my life soooo much easier.
Amazing service, quick delivery, accurate labels ????
What a great service! You can text message pocketpills pharmacist at any time and deliver your meds as late as 10 PM.
I love PocketPills so far. No issues at all so far. On time. No need to travel anywhere. No need to wait in the pharmacy lineup waiting on a prescription to get filled. I'm able to change my prescriptions whenever I need to. I've added some OTC medications to better my health. Very caring pharmacy team.
Fast delivery and great customer service. Will use this from now on
I have used pocket pills numerous times and I highly recommend this service the staff are amazing and very knowledgeable. I will be back for more vitamins And and my prescriptions.
Excellent service & attention by the staff. So much more convenient for my prescriptions.
Great price and vary good idea on sorting pills
Absolutely horrible customer service, one prescription was long in the mail then when I requested to have my prescription sent back to Shoppers they included the lost against my dispensing history. Save yourself and go to your local pharmacy who delivers same time.
Pocket pills is awesome! So much less hassle than going to the pharmacy and remembering to call for a refill! I also actually remember to take my pills now! Great prices on supplements as well!
Definitely one of the best pharmacies I have worked with. They have an extremely friendly and knowledgeable staff and great customer service. I have already recommended them to friends and family.
Really great service. Highly recommend this!
Needed the medicine urgently and thought of trying pocketpills. I called thrice to make sure the delivery will happen on time but in the end they did not delivered today as promised. Update: there was some problem in their system and somehow they were not able to deliver it on the date promised but got the call from manager in the morning and he handled the situation quite well. They sent me medicine right away with the driver and got it in 45 minutes. I love how much they care about the customer. I will look forward to giving them chance again.
I called Pocket Pills to help me understand the charges for some of my husband's meds. I spoke with Yanna. She called ODB and my private insurance company to confirm some of the numbers. Then she called me back within 30 minutes, carefully explained the charges and made certain I understood. Yanna is highly professional, knowledgeable about her work, was patient with my questions and she is all-around excellent. Thank you Yanna! Great customer service!
Great pharmacy! Very easy to use and fast service, right to your mail box! Highly recommend. So far they've been cheaper than my previous pharmacy as well.
Super easy to communicate with and order medication. A real game changer for birth control. Not only are they great for communication they have an app, can text or call you (whatever your preference) but their delivery is usually super fast and they have good prices.
Shipped in perfect condition, tons of options for supplements/medications and they will send your prescription to you. Awesome service!
Absolutely in love with this pharmacy! Switched my whole family over!
Customer service is extremely helpful and friendly.
This App has really helped me, specifically during the pandemic. Very easy to transfer prescriptions, order, speak to pharmacists and fast delivery. Thank you!
Absolutely wonderful service. Very helpful over text or phone and super kind. I have had questions about prescriptions that have been answered promptly and they also are very nice to remind me of upcoming refills before they fill it to make sure I don't have any changes. Any technical issues have been answered within 24h and fixed easily. 10/10, 100%, 5 stars. Excellent app and customer service.
Pocket Pills has made pharmacy visits much easier!
Excellent service and fast delivery! No more trying to get to the pharmacy
The website is broken. I was told that my terrible website order experience revealed some issues that need to be fixed and they would be handled swiftly so I would not experience them again. Then I looked at the company reviews and 4 weeks ago they got a bad review for the exact same problem with the website and ignoring stalled medication orders?! This isn't a hat shop, you can't mishandle medication orders this badly and not get serious complaints. Fix the website! EDIT: I joined this service because it is online but you keep asking me to call you on the phone and litter me with VMs. When I login to the website there is no notes/messaging. Your website needs work. Stop calling. Try email.
Fast, easy, and really convenient. I will never forget to pick up my pills again because they ship directly to me. I love this service!
Wonderfull service, fair prices and very nice people
I am absolutely blown away by this company! I didn't think this kind of positivity, honesty, and compassion existed on business level anymore. Signing up and switching my prescriptions was pretty much automatic, with PocketPills updating me via text every step of the way. Ordered my first prescription, and it arrived on my doorstep 21 hours later. Recently filled some new prescriptions for an antibiotic, and I actually got a phone call from a very polite and positive Customer Service Agent, who then transferred me to a very sweet, kind-hearted Pharmacist whose name I wish I asked for. She was very caring of my situation and had genuine concern, something I have a hard time finding among my own family and friends. This order took 36 hours to arrive, and that's only because they had to special order one of the prescriptions. I am sorry, but you guys do EVERYTHING right! Switching to PocketPills was one of the best decisions I have made in years. Keep up the great work, you will always have me as a customer! :)
Love using pocketpills, it was easy to use the app and they put your pills in a neat organizer packets so if your not at home and need to take pills you just toss them in your purse without worry about some clunky bottle
I switched over to Pocket Pills as my pharmacy of choice because I was tired with traditional pharmacies. There had to be a better, more modern way. Since the switch, I have been so impressed with Pocket Pills service, easy \-to-use technology, communication, and of course, timely delivery. I am recommending this to all of my friends and family.
When I first came across PocketPills, I really thought it was too good to be true!...However after using their services I am a firm believer that this is the pharmacy of the future. It's convenient, the service is very friendly, they keep track of my meds for me so that I don't have to worry. A+ Thanks PocketPills!
I love how cheap and convenient pocket pills is! It’s hard to get to the pharmacy sometimes so having everything delivered to my door is great. I’d highly recommend this for anyone who doesn’t have prescription coverage because it’s SO cheap!
Very happy with the Pocketpills service!! They took the time to ensure the right pills got to us in great time! Highly recommend them to anyone needing meds, and the convenience of having them delivered to your home!
This is a convenient service. The pill pouches are great. The dispensing fee is less than the brick and mortar (Rx and SD chains). The only disappointment, and it can be a big one, is the cost of the medication. Without the dispensing fee considered, the actual cost of the medication is higher priced than the brick and mortar pharmacies. It turns out the true savings with using PocketPills, compared to other pharmacies, is about $2 per prescription. If you pay out of pocket for your medication and don’t have insurance, you should determine if the $2 savings is worth waiting several days for the prescription to be prepared and delivered.
I used to get my prescriptions filled at Costco but switched to PicketPills during the pandemic and I am never switching back! So convenient - no more having to go to the store or remember to order my prescriptions. They manage it all for you! Even my dogs prescriptions now get delivered straight to my door!
One of the best decisions ever. So glad I switched. The best customer service. The transfer process was so easy and fast. PocketPills is so convenient. I no longer need to go into Walmart just to get my prescription refills. They deliver right to your door within 2 days!! How awesome is that!?!?! Thanks again PocketPills????????????????
Amazing experience every month when my prescriptions arrive in mail, no more waiting at the pharmacy! They always keep in touch and are extremely friendly with their clients! Unbelievably a great experience!
PocketPills is a great service at a great price. Getting my medication when I need it, saving money, with no effort makes it one less errand. They handled transfering my prescriptions, setting up insurance information and I just get texts or calls about refills when they come up. Thanks for making it simple and cheap.
One of the worst places to get your meds. Terrible customer service, no empathy, no structure. They just love to bombard you with endless text msgs. Just a horrible horrible place.
This service is extraordinary! Convenient, affordable and super easy to use. Glad a friend referred me to them!
The best pharmacy ever
PocketPills is a very convenient way to remember to take my vitamins. It's great to have doorstep delivery and the dates on each packet is fantastic! The only thing I wish there was a solution for was to have less packaging or sustainable packaging. Hopefully PocketPill can think of something innovative to solve the issue of the plastic use!
Great service, but some medications can’t be shipped because they’re controlled substances so I had to transfer it back otherwise they have good prices. The shipping was slower than expected. I ordered on Thursday and received it on Monday, but may be because of the holidays.
The processing of the order took a few days; but the delivery was quick.
Great place for your prescriptions!
Wow just recieved my pocket pills vitamins! Came in super fast was day early! Can't wait to try it Tommorow! But excellent quality!
Excellent customer service, quick delivery times and great pharmacists who are willing to answer questions!
This pharmacy (PocketPills) offers quick delivery (next day) or a few days delivery with Canada Post all for a low dispensing fee of $7. Prescription drug price at this pharmacy is also lower than at most pharmacies. Highly recommend this pharmacy for people who want to save a trip to their local pharmacy! Also good customer service as they are available on live chat most of the time.
I discovered pocket pills through a clickbait ad on Instagram and I am very happy that I did. Since then I have ditched the conventional pharmacy and have been using them to fill and refill all my prescriptions. Customer service is great, pricing is way better than your big box pharmacies and shipping is extremely quick and at no extra cost. I have been using them for the last 6 months and have loved using the service. My only downfall is that they send reminder text messages and allow you to refill via SMS and unfortunately my mobile carrier does not support the 1-855 number so I have to call in to refill. However calling is no big deal and beats having to wait in a queue to pickup and fill prescriptions at a pharmacy. I would definitely recommend this service for anyone considering trying it.
Amazing customer service, this service is so quick and easy! Would recommend this company to anyone. Their attention to detail is great and it’s easy to transfer prescriptions from a pharmacy. The text back and forth with a real person is great. Good job ????????
This has got to be the most important app on my phone. The comfort of sitting at home and getting all my medications delivered to my doorstep is amazing! Moreover, the service they provide is absolutely beautiful. Must have for anyone who has to keep taking trips to the pharmacy to get their refills!
They took my credit card info and forgot to ship my first order.. Not sure how that works?
(Translated) great idea (Original) Super pomysł
Such an awesome service! I cant believe it's free
I requested an Emerade epine, at first they couldn't get one for me. But their pharmacist had proactively find another distributor of theirs and finally got one for me. She worked on weekend, trying to figure things out and explained everything very clearly. I'm very happy with the customer service; you know when they treat you like person, not a product, they deserve 10/10 appreciation.
amazing company!! my package arrived on time and the free shipping was great! really affordable prices and no-hassle packaging. definitely would recommend
It was patient and fun
Huge time saver.
Convenient, no more waiting at the pharmacy. Also super fast shipping.
love the packages so much easier
Great customer service, super easy to use and quick turn around time! Highly recommend :)
I feel like there giving more care than my family doctor Ease, clarity promotien and low prices it's like walmart with business class
These people are one of the best companies i ever dealt with. I lost my voice and was able to have someone help right away by chat. It was so easy and helpful. I am so grateful, it is so hard emotionally frustrating to have a illness and cant communicate and companies or banks dont have options for the disabled only voice calling or email waiting. Thank you guys. I recommend this company
Actually in love with PocketPills. Super easy and convenient. They also sent free vitamins that come in individual packets with dates on them! So awesome. And it’s great priced for medications if you have no insurance!
I live in a rural area and often don't make it to the pharmacy before it closes. This company has been a huge lifesaver for me as I'm able to send my prescription to my work. I have no worries about whether or not it will be picked up. Huge time saver and customer service is amazing. I would hoghly recommend trying it out!
I will never use a tradition pharmacy again. After spending so much time waiting to drop off of prescriptions and pick them up. I absolutely love pocket pills and wish I knew about them sooner. Great customer service and all my prescriptions right to my door! Thank you!
I just received my prescription today , the whole team has been so helpful in making everything go smoothly.
Great information and fast delivery.
This has made my life so much easier
Amazing costumer service, extremely helpful and understanding. Fast service.
I created an account as I was researching and curious. I did not agree or consent to transferring my prescription from my pharmacy to PocketPills, but you went ahead and did it anyways without my knowledge! What kind of business does that?! If you would have called and explained your service and ASKED FOR CONSENT to do that, you might have had a new customer out of myself and my kids. The way you went about it was very wrong. No need to call me to discuss; I will never be a customer to a business that operates this way.
Husband used PocketPills and we were very pleased! Extremely quick delivery and great customer service. Would highly recommend!
Super easy and convenient way to get your prescriptions! Shipping is always quick too! Won’t be going back to a regularly pharmacy any time soon :)
PocketPills is the best! The whole process is simple, from sign-up to delivery. It's totally secure, super fast, and you can track your medication in real-time right to your door. They take care of everything! There's even an option for automatic refills so you never have to worry. Totally satisfied customer????
Pocket pills provides medications for a lower price compared to shoppers drug mart, etc. (At least in my experience). Specially the dispensing charges are lower then shoppers. Also, free shipping. Meaning I don't have to walk to shoppers to get my medications. Would highly recommend checking them out. Their customers service is amazing and the pharmacists are super nice.
I love this service! The pharmacists I interact with are super kind, and willing to work with me no matter what the request!
Amazing service. I'm very glad that I stumbled upon PocketPills, especially during the pandemic. I didn't have to leave my home in order to get my prescription, and they scheduled a telehealth appointment for me to renew it as well! Basically a one-stop-shop for any long-standing medications. Additionally, the app and website are a good place to keep a list of all medications. Above all of the amazing services they offer, the customer service is impeccable. Pocketpills staff reached out to me regarding uploading my insurance, and it was the simplest thing I've ever had to do. They are very kind when dealing with customers. I would recommend this to anyone. One last thing that I like about Pocketpills is that they ask you to list any other vitamins and medications you're taking, I assume for contraindications.
i love pocket pills they are so convent and easy to use i highly recommend this company to all simply put its an amazing company
THE BEST APP I HAVE EVER USED IN 2020!! I started using pockerpills since the pandemic started in March. It is super easy and quick! I always get reminders when my pills are due to order and always have someone calling me to check my information before sending my pills, which I super appreciate as they do care about their customers! great service and awesome couriers! and I save 2$ for every order which is a plus. :D Thank you pocketpills!!!!
This app is very simple and super convenient. PocketPills makes it really easy to transfer over previous prescriptions, so you don't have to worry about waiting in a pharmacy line all day. I highly recommend downloading this app, especially during times of social distancing and quarantine.
Convenient
I tried PocketPills because I wanted pills delivered to my doorstep. The delivery cost was included in the dispensing fee which is much lower than most Pharmacy Chains. My pharmacist texted me details about my pills and was very patient with answering questions. At first, I was worried about the plastic packaging for each dose as my pills usually come in a blister pack instead of a pill container. When they shipped, they thankfully came in the original blister pack. Also, they only took 1 business day to ship to Vancouver. I was so surprised at how quick delivery was. Overall, I'm very happy with the service and delivery of Pocket Pills and will be using them in the future.
Quick delivery of medicines to your home for free. Super easy app to use. Good customer service.
I would not recommend using Pocket Pills at all. If you're looking for a good and reliable online website to get your birth control from. I would recommend using Felix. I created my account and within seconds I had a health care provider get in contact with me and discuss the brand, cost, ect. Not only did I have a hard time scheduling my appointment with pocket pills to speak to a professional. My call time was from 9:00-9:45, they said because of it being busy I might get a call outside of that time period, which is fine. Fast forward to it being 2pm and not having heard anything from anyone. I keep waiting, it is then 2:17pm, I get a call and attempt to answer it within .5 seconds. The doctor hangs up and proceeds to leave me a voice message saying my appointment was cancelled. I have the call and they called at 2:17, I called back at 2:17. I have also been waiting weeks to get an appointment and can not wait any longer to get birth control. I spoke to an agent associated with this company and the best they can offer me is sometime in September. I would not recommend this to any woman. Please do your research and find a better company and someone suited for you. If you need your birth control in 2 months time, then I would potentially recommend this company as a last resort.
I seriously couldn’t be happier with my experience with PocketPills. The whole process was so easy, from getting my prescription transferred from my old pharmacy to submitting ID and chatting with their awesome Customer Support team. Will not be going back to a “traditional” pharmacy after this. They even send texts or emails to update you on your order - it’s amazing.
I recently switched to PocketPills and I am so happy with the service! I get very bad anxiety talking on the phone but everyone I’ve talked to has been so nice and so helpful. They’ve helped me with information on my medication, let me know which medications I take that are covered by my insurance, and the service is also very quick. I also like that they text you updates on your medication orders and prescriptions as well!
Pocket pills has been super helpful in transfering my prescriptions and all their help. The only thing is the shipping was kind of slow, but it could be because of the time of year.
Amazing! Pocket Pills is so easy to use and very fast! Where have you guys been all my life? Sure beats going into a drug store during a pandemic!
Great customer service, and free delivery to the door is a great feature
Good pharmacy!
Excellent, fast service. Very please with my expierence so far
PocketPills is great! My prescriptions are mailed to my door and always on time. Thank you!
I was skeptical about switching from a traditional pharmacy experience but I will never go back! Their support team is amazing and so easy to work with. I was able to transfer my prescriptions over effortlessly and delivery was SO fast!
Very easy to get your medicine at your home
Excellent and efficient service. My pocketpacks arrived neatly packaged so I can take my meds on the go. This company is very promising and I will highly recommend them to family and friends.
Quick delivery, perfect service :)
Number one rated Canadian online pharmacy. Very easy customer service and friend agents. Same day delivery, the app is very user friendly also. Great company and app
Excellent pharmacy, efficient compassionate service, quick deliveries, and the pocket pack format is absolutely genius.
PocketPills is great. They sort, package, and send out my prescriptions so quickly! It’s very convenient and I’m happy I switched.
So, so easy to set up and order. They keep you up to date on the status of your order, and delivery is super quick. It's a great company!
I figure I will try this place because of my work schedule and I was very very pleased and happy that they can work around it and give you a time frame. I would highly recommend the company.
Handsdown the best service ever. I will NEVER go back to an inperson pharmacy for routine medications - EVER. They can even ship over-the-counter medications on request! So Fast, So Easy, so kind!! I would rate this team 6 stars if I could. EVERYONE needs to switch to pocketpills in my opinion! You'll never have such a wonderful pharmacy experience anywhere else <3
I can't recommend it. I put in the order on a Tuesday, and was told that I would get it Friday. Friday comes around and I get a notification an hour after the delivery window, that they couldn't do it and would have to the next day. I took a look at my profile, and it looked like the order hadn't even been started yet, so it seems like there was no chance of it being delivered that day! They messaged me Saturday, asking me for a time to talk to a pharmacist, which I told them the morning is fine, but didn't get a confirmation or acknowledgement of when I would get a call. After waiting for a bit, it just seemed easier to continue going to a local pharmacy. It was at least easy to call and cancel the order.
Wow! A great initiative! With the industries moving towards providing more convenience to the customer, PocketPills couldn't have come at a better time. It's a great service which lets you order your prescription from a touch of a button for the same or price than most of the pharmacies. I was lucky I stumbled upon this app. It has saved me hours of waiting time at the pharmacy and I am really haloy with the service.
I love pocket pills! Not having to worry about going out to get meds is making my life a whole lot easier. They're really quick and they show up the next day every time for me! 1 issue I have is that my insurance isn't going through so I do have to pay a lot more for my medication then I would at my local pharmacy. Other than that the whole experience is smooth and very reliable!
Quick and easy to use. Unfortunate that there are big restrictions in the types of medications they will fill. Local pharmacies are able to provide the same service without the restrictions. The packaging seems rather excessive, being about 8-10" cubed with a lot of dead space. Overall I think it would be a good fit for someone without prescription drug coverage who is only on one or two medications which are not on their restricted list.
Very easy and reliable
Pocketpills is very convenient & their customer service is by far the best! I highly reccomend this company for your prescriptions.
They are the best. Crazy fast shipping and they automatically refill whe. Your prescription is nearly finished. I can't say enough about how great this service is!
Service was incredibly thorough and quick! Heard about it through a friend and as someone who takes medication regularly I find this very helpful to keep track and makes getting my prescriptions so much easier. The free vitamins were also a great bonus! Highly recommend PocketPills :)
This place is great and so is Chelsie B
The comfort and convenience of getting your medications at your doorstep is out of this world, add good customer service and it's out of this universe!!!
So far I have been nothing but impressed with PocketPills! The service has been great, the prices about the same as I was paying before and now all my medication shows up to my house on time and in easy to travel with pouches.
Overall experience was great! The whole process was so much faster than expected!
I highly recommend PocketPills. The pharmacy staffs are very patient, personal and friendly. I really appreciate that they have taken the time to educate me on the medication that I am taking. Shipping was fast too. Amazing experience.
Always saw ads for PocketPills and I finally decided to try it out and I will never go back! So convenient and quick and all the pharmacists are so sweet!
My busy work schedule and rushing, I could not track taking medicine on time, I asked my previous pharmacy for a solution and they suggested me blister card and i did not like it carrying a card along with me, then I came across pocketpills. They gave me pouch packing which is not only convenient but also easy to carry, helps me to keep on track with my medicine and my vitamins. Thank you pocketpills for the best solution. Oh did i mention they have pharmacist available on chat to answer all my questions.
What a simple and easy solution for refilling prescriptions! Customer service is on point! Follow up and fulfillment was efficient and fast! I'm personally impressed at the way my entire transaction was handled. Easy, convenient and stress-free online Pharmacy! Thank you PocketPills! Highly recommending you to everyone!
Best discovery. Very accommodating staff and I love that I don't have to go to a pharmacy to refill my perscription!
Get service in a timely manner and very quick delivery
I just want to say thank you so much to Isaac Grimes for teaching me how to do to see doctor online since i dont have idea that it’s possible to see ????⚕️ ..Thank you for your kindness Isaac Grimes.Highly recommend PocketPills especially tha staff.
This has been the worst experience ever getting medications! I recently transferred my prescription over to PocketPills through work, and my new prescription took a week to be added to my profile (while trying to get it added, I kept getting pressured to order my other prescriptions on file), it took couple days for my first order to be processed, and I am still waiting. It's been 12 days since getting my prescription to posting this review and I still have no medication, and my prescription is still in processing status. This has not been fast or convenient and I'm so annoyed that I transferred over. Also the website does NOT load and is stuck on a loading loop, so the only way to do anything is through the mobile app.
I absolutely love the convenience of using Pocket Pills! Less time I'm spending waiting in line at the Pharmacy, more time for me.
Easy to use and convenient. I was able to have my prescriptions transferred from another pharmacy to PocketPills without any hassle. PocketPills directly billed my insurance company and provided quick delivery of my prescriptions.
I actually really like this pharmacy! It's so easy to use, I had my prescription faxed over to them and they sent it to me the next day! It was great. A pharmacist called to confirm and consult with me over my issues and she sounded very caring and concerned about my problems. The pricing was great! Much less than when I go to Shoppers!
Fast and reliable service from an easy to understand website/app.
It was good service first time using it .. really fast service and convenient They are awesome
I LOVE POCKET PILLS!! ???????? At first I was skeptical about switching to an online pharmacy but I'm so glad I did! No need to drop off my prescriptions after seeing my doctor or waiting around at the pharmacy when I need my meds filled. The customer service I've encountered so far from the Pocket Pills staff has been efficient and outstanding. Prior to switching pharmacies I always wondered why my co-pay amounts differed and/or were so high but with the Pocket Pills app I can easily see the breakdown of what's covered by the government and my health insurance before I get charged. I'm always raving about how amazing Pocket Pills is to my friends and family...I've convinced both of my sisters to make the switch to Pocket Pills but too bad they came out with the referral code after my sisters signed up for Pocket Pills. ???????? I love the SMS service...I can ask them questions about my prescriptions or coverage and their replies are always very prompt. THANK YOU POCKET PILLS!! ❤
I signed up for vitamin delivery, and am very impressed! The app is easy to use, and I really appreciate the text updates.
Super helpful and items came very fast!
Great service that makes it easy to get supplements on a monthly basis. Only downside is that I wish the packaging was recyclable or biodegradable.
Love the excellent service. I just got my first packs and they're so much smaller than the blister packs. Easy to store!
Easy to use, and fast shipping love the convenience of using the app.
Amazing service, so glad I don't have to stress anymore and wait in line and over pay!
Great company timely delivery’s great customer service would recommend
Very good!
PocketPills is very efficient, very effective and very convenient! Direct billing, direct mailing and great customer service... you should try them...
Had such a great experience using PocketPills and have recommended to so many friends and family members! It's such a hassle trying to make time to get my medications while working so much so Pocket Pills really is a HUGE help. Everything gets delivered directly to your doorstep AND they give you FREE vitamins when you sign up!!! Everything has come to my door in just a few days, it's super efficient and overall a terrific experience, I highly recommend!!
After recently having issues with another pharmacy, it just made me appreciate the amazing experience I always receive from pocketpills so much more. I also originally started using pocketpills a few years ago after again, having a bad experience with another pharmacy. Pocketpills is the only pharmacy I’ve had consistently good experience with and will only use their pharmacy from here on out. Their staff respects you as a client and listens to your needs. They also make it such a simple process for customers and are always available to answer your questions. I don’t really like speaking over the phone and they have honoured that over the last few years of being their customer. They mainly contact me via text, or phone occasionally when needing to speak directly with a pharmacist or to further clarify things. They are always friendly and do a wonderful job. Thank you for always being a pharmacy I can truly trust!!!
Impressed with the prompt delivery! What a convenient way to take your daily vitamin needs! Highly recommended.
I love that they can text you updates, and it's a real human that you can respond to, ask questions, etc. Not just an automated system. Great customer service, delivered to my door 2 days earlier than they estimated. ????
I'm a nursing student and always forget to order/pick up my prescriptions. PocketPills is perfect for me because I don't even have to think about it - they just show up at my door right on time!!
I love pocketpills so much, they make ordering my important meds less of a headache, and they text you too! After I made an account and before I ordered my first Rx, I was hesitant, but someone called me and explained the process. It's actually cheaper to order through pocketpills, because you cut out the middleman. 10/10, reccomend to everyone
Great . I don't have to wait in line anymore.
Once I downloaded the app I got contacted within a day! Very good experience with pocketpills, it's convienent for me plus had no issues getting my delivery as well.
Great service, fast delivery
The best decision ive ever made, this is a level of customer service I've never experienced with any pharmacists and its life changing! Also, you can text them if you're unable to speak over the phone, talk about convenient!
Excellent app! Great service, I have no need for a physical pharmacy anymore, I just put in my prescription and they take care of it. They can set up monthly shipments of your prescription and send a message when they are about to get it ready. They answer very promptly if you have questions as well or need to postpone a shipment for whatever reason. Zero hassle, very worth your time! ????????????
So the shipping is amazing and to be honest they message you almost every step of the way through shipping really cool.
Fast and easy Delivery
The concept of an online pharmacy looks really good on paper. You order online and have medication delivered to your door. However, this pharmacy is extremely inefficient. I ordered my medication on April 1, it is now April 7 and they have yet to ship my order. During the ordering process, I was inundated with messages from different ppl asking me the same questions. The process of just placing an order took two days! If I have to wait longer than a week to get my mediation it defeats the whole purpose of me ordering with PocketPills. I will be transferring all my prescriptions over to a regular pharmacy where I can go in same day and pick up what I need.
Been using this service for almost a year and am so happy I switched. Moving around and not always living near a pharmacy, Pocket Pills allows me to not worry about when and where I'm going to get my medication. Plus the individual packs make tracking my meds super easy.
excellent service! very easy to navigate and their customer service is very helpful. no shipping costs so you shouldn't be paying more with their service as you are at your old pharmacy. will be using them for a long time!
Terrible service. The app and website constantly have issues and will allow you to book appointments that don't exist or aren't available. After several unprompted re-schedulings of my appointment, I finally got something confirmed only to never hear from the doctor. Was told there was a mix-up and booked another appointment and the same thing happened again. After the fact, I was told there was another issue with my account but this was never communicated to me. In total I had three separate confirmed appointments that were either rescheduled last-minute or had no-shows from the doctor while I waited during the confirmed appointment slot. I used Felix instead and was much more impressed with their services.
PocketPills offers exceptional service. Saves time and money by offering free delivery of medications to your door. Thank you PocketPills team!
Wow - a pharmacy you can contact via web chat, text, or email and who actually answers and writes back! How novel and very overdue! I'm so glad I switched to them last week when my new benefits started. I'm looking forward to never forgetting to take my meds again!
Pocket pills is always friendly and efficient. There service is top notch and I recommend them to anyone looking for a better pharmacy.
Outstandings service, the company got back to me quickly regarding questions I had and received my order the next day. Fast,easy, efficient, and I would highly recommend.
I am loving pocket pills. They are so easy and convenient to use. The staff is so friendly. I recommend them to everyone who is looking for a pharmacy that doesn't make you wait around for prescriptions. They deliver right to your door!
Fast delivery. Love the concept, but I do wish there was less packaging.
Great company! Amazing service, fast delivery and very low dispensing fee (better then walmart or superstore). Highly recommend to give it a try!
This is a great company. They are friendly and have very quick service, and I love not having to pay added fees on all of my prescriptions. Highly recommend this pharmacy!
Great communications, and a good idea. Delivered to my door. AWesome
Great customer service and super fast delivery right to my door. What’s not to love?!
One of my patients inquired about a dispensing fee and they took this is a consent for a transfer. Upon request for the transfer, we spoke to our patient to ensure the transfer was requested and right away he said "Absolutely NOT! All I asked was what the dispensing fee was. I never asked for a transfer." Caution to all the pharmacies-please check with your patients first to ensure the transfer is consented to when it comes to this company. This request comes in the form of a fax or email, so it's not even a real person requesting the transfer.
They make it so easy to renew prescriptions and more importantly take medication consistently. They're so friendly and helpful whenever you have a query. I'd give them 6 stars if I could.
Love it. Best pharmacy around. I will never go back to traditional. Super easy to set up, Best Customer Service I’ve experienced by far, very thorough and friendly. fast delivery & great easy to use packaging. honestly couldn’t recommend them enough.
Any and all the staff and the customers service is outstanding PocketPills they aren't just a pharmacy they are real people
Great prices and with their great customer service it is way easier to manage my prescriptions now :)
Amazing service! Quick shipping and they keep you updated on your medications while they ship! Would 100 % recommend to anyone ????
Easy to use and fast friendly service.
super convenient app. I no longer need to go to a pharmacy and sort out the pills by myself. Would recommend to friends.
Amazing quick reliable service. Medications and vitamins delivered right to your door. They even delivered to my work because I needed them to. No questions asked. Highly recommended.
Getting your vitamins and prescription has never been easier! So far my experience with PocketPills has been hassle-free and I'm happy to recommend to my family and friends!
I love using pocket it pills. Makes it easier to get the medications I need right to my door.
I tried PocketPills for the 1st time and the delivery is fast and convenient. I don’t have to call the pharmacy to confirm my order and schedule time for pickup. It is the best way in today’s world. I would like to transfer all my prescriptions to PocketPills. The website and app is easy to use and have good design.
My experience with PocketPills has been actually really great in the end. There was a small mixup in regards to benefits coverage, as I have an Alberta provincial health benefits card, they are unable to bill. They went ABOVE AND BEYOND to help me get my medication even when they couldn't fill my request due to the coverage issue. Ed, the pharmacist who I have been in contact with through this whole process is a compassionate gem of a human. He connected with me and erased any anxiety I had about not being able to get my pills. They treated me with respect and concern and their follow-up is second to none. The vitamins sent to me that are dose packets are a dream come true and so valuable for someone like me. The moment my coverage changes I plan on being a lifetime customer. Not since the advent of pizza delivery has there been anything better, until now. If you are at all hesitant, don't be. PocketPills wins for patient care. Thank you ❤
Great user experience, app is very intuitive and the customer support is second to none!
Fast delivery and so convenient for me since I always lazy to go pick up my medicines.
This has made my life so much easier. After setting up my account Pocket pills does the rest. No calling in refills, no more constant trips to my doctor for refills. And best of all no more going through 9 pill bottles a night, everything in two small pouches.
Always helpful and friendly...very punctual
Very easy to use and super efficient. Quick response and delivery. Reasonable pricing. Highly recommend.
Such a wonderful experience. I had my prescriptions transferred over seamlessly and quickly! I have called them and texted them about my orders... both methods were beyond pleasant. My call was picked up quickly and the pharmacist (or tech?) was so patient, professional and able to answer all my questions. Texting was SO convenient! I would and will recommend PocketPills a million times over!!
I love how the pills are packaged individually.
Thefts
I'm in love with this service and it has shaved SO much time and stress off of needing to go and pick up medications. They also always have someone else on the text line to answer any of your questions. Highly recommend.
Easy and convenient!
Very impressed with the speed of delivery and the individual daily packaging! Thank you Pocket Pills, looking forward to filling all my future prescriptions with you.
THIS COMPANY A FRAUD DONT WALK ...RUN AWAY FROM THEM THE NO GOOD FOR NOTHING LYING CHEATING PEOPLE
It's the first time I used it , it's really convenient service and I really liked they are communicating every step of the way until medication arrives:) Definitely recommend this to my family and friends
The service is fantastic, it is easy to transfer your medications and sign up for auto refills. You don't have to worry about getting to the pharmacy and dealing with all the COVID-19 restrictions. I live in a remote area and this saved me time, gas, and ultimately money! The prescription was 35% less than what we were paying. Highly recommend this awesome service, the first prescription was mailed to us within a week of signing up.
This is an amazing app! There are so many vitamins and supplements to choose from which makes it easy to get everything in one place. Shipping and delivery are super fast and the app is so simple and easy to use. Thank you for creating this! I definitely recommend it. :)
Reliable, fast, cheap, great! Got free vitamins as well. So far love it!
Being a bit older, I was at first leery of the application.....however I decided to take the plunge and try it out. I am SO happy I did. I love this company. They have great customer service, easy prescription transfers and they have even contacted me when I have forgotten to refill. Delivery (right to my door) is extremely fast and efficient. I couldn't be happier. Good job team!!
PocketPills has been so amazing, not only save money but my pills arriving on time and i never have to worry.I would recommend them to family and friends. Thank you so much PocketPills
Friendly and excellent customer service. Easy to navigate app. And got my pocket pill quickly.
Decide to try out the online prescription service. The process is quite smooth and painless. The health food I ordered arrived via Canada Post from Surrey. Each dosage is clearly labeled and in individual pack. Very conveneint!
Signed up for PocketPills services a few months ago for the first time and not only was transferring my existing prescriptions from a previous pharmacy super seamless and quick, but the text updates were appreciated as well as the staff being super helpful with all of my inquiries. I also enjoyed the navigation of the website, including the prices listed for all the medications in the drop-down list! One thing that I do have to highlight is the above-and-beyond service during delivery: first of all, delivery was SO fast, but second, there was an issue with delivering to the address I had put on my profile so the delivery driver was kind enough to reach out to their supervisor to reroute my package to be delivered on that same day to a different address!! I really appreciated their service and am so excited to continue using PocketPills!
I love the concept of pocketpills. I like the fact I don't have to leave my house to get my medication. I see two downfalls though. 1. The individual packaging isn't recycled in my area. It's garbage. Yes the big box is fine, but I would love to be able to recycle all of it. 2. Finding a way to have narcotics delivered is super beneficial. I only have two medications that I take on a daily basis. It's not worth it having my medications shipped when I only have two and have to go in for one of them anyways!
Overall experience is great! PocketPills provides a lot of convenience for accessing prescriptions and medications. Their customer service is also exceptional! Easy to talk to and delivers a great service. This service is highly recommended for all!
Great experience! Fast shipping, easy to use and excellent customer service. Highly recommended. I will continue to go through them for all my prescription need.
The service is decent enough, the staff is helpful. But they advertise a referral program which does not seem to work. I happened to email my referral link using a service which allows me to show the recipient did click on my link, and the recipient placed and received an order. I contacted PocketPills and they declined to assist. I only rarely submit reviews, but they asked, so here it is. I wonder if they will honour their "We love hearing from you!" with an offer of a $20 gift card? No expiry date on the offer, so we will see. Also, this serves as a disclosure that maybe this might be a compensated review.
Saves you a trip to the pharmacy. Pharmacist was very friendly and answered any questions I had! Great service.
Easy to use, and very convenient. One of the main benefits for my grandma and I is that it allows us to easily track and fill her prescriptions.
PocketPills makes refilling prescriptions so much easier and convenient than going into a physical pharmacy. The customer service is amazing and they make sure to always double check to see that I am satisfied with their service. I received my refills with no problems at all and they arrived on time as expected. They are a wonderful company and I will continue to use them from now on!!
This is by far the best way to get your prescription meds. Highly recommend! They deliver right to your door and shipping is free. My prescriptions are also cheaper than even at the Walmart pharmacy. The pharmacists are also very helpful and nice!
Seems great so far! Came in quickly, the packets are very convenient, they bill your insurance for you. So far I am pleased.
The truth is Pocket Pills, is the best pharmacy in all over Canada. Excellent Customer Support, especially Vanessa and Wendy, they go beyond to help you get your medications in time. Professional Pharmacy
Every time I have an amazing experience with PocketPills. For example I was in Ottawa over the holidays (I live in Toronto) and realized I forgot to refill a prescription. I simply changed my address on the app and they fedex’d my refill directly to Ottawa 2 days later. Amazing.
This is truly the future of pharmacy patient care! I just switched my prescription services to Pocket Pills and they have already gone above and beyond. The telephone consultation service and assistance is wonderful. I had the pleasure of being helped by AJ in regards to a new medication that would be most suitable for me. He was kind enough to consult with my doctor and arrange the appropriate prescription. My previous pharmacy did not fill one of my refills after I switched over and Ed, from Pocket Pills sorted that out as well. Another bonus is how they arrange auto refills so there is no need to call ahead, they will ship within the right timeframe to ensure I have enough medication on hand. An excellent company with fantastic pharmacists. I cannot recommend enough.
Pocketpills made this otherwise tiresome thing nto something fast and easy. Will definitely be telling everyone I know about it!
Having your prescription medication delivered straight to your home is a great idea and very convenient! The UI for the Android app is easy to navigate and understand. The processing only took a few days to complete and my package arrived in only a couple of days thereafter. They are generously offering free vitamins when you sign up and I am definitely impressed so far with the service and what they offer.
Pocket Pills has been really convenient for me since your medication gets shipped right to your door so no waiting at the pharmacy. They also have amazing customer service, Shelby (and others) have always been super friendly and helpful :)
Excellent business....very fast delivery and the way they set up dispensing of your meds is dated and so convenient...highly recommend them
Really appreciate the idea of receiving prescriptions right to your doorstep! The customer service is great and reliant! Thank you!
this company is very fast and efficient . i get my medicines at the door and customet service is great . I super recommend it
This is my first time using Pocket Pills and had an excellent experience! Customer service was fast and friendly. Highly recommend!
Used PocketPills after using Maple. Nice way to fulfill simple refills.
Great service
Quick and easy service right to your door. Highly recommended.
AWFUL! These reviews must be fake, sound suspicious. 0/10 - AVOID. Rude on the phone, sketchy.
PocketPills has changed my life. I manage meds for two seniors and now because of PocketPills it has become so much easier. I get a text when meds are renewed and they are sent to the house. The packs make it easy for my parents to know exactly what meds to take and when. They can easily see if they have missed a dose. The service is impeccable. I can call at anytime and there is someone knowledgeable on the other end. All my questions are answered and they ensure I stay on track to managing the meds. PocketPills is the absolute way to go!
On their website pocket pills says you can have your medications delivered in 1-2 business days in some areas. I choose it as it was supposed to be the convenient option. I have been waiting over a week to have my meds delivered and after talking with their team and being told my meds would be delivered Tuesday they’re still not here.
Hated having to find time to go line up and wait at the pharmacy. With this I click the ones I need and voila they're in the mailbox a few days later! Love it! Wouldnt go back to the old way ever again!
Makes getting my regular prescriptions SO much easier. Great communication, professional service, as convenient as it gets. It's literally a pharmacy that delivers and will auto deliver to your home. The pocket packs are great for those who need it as well. :)
Pocket pills was the best thing I could’ve done for myself. They're convenient, helpful and fast on the delivering aspect. From the get go the pharmacist realized I did not enjoy speaking on the phone and has texted me since then. The convenience had me very surprised. Even the pills came much earlier than the delivery date and they reminded me I needed to fill them. Will definitely be recommending to the rest of my family.
I had a great service with my previous pharmacy but Pocket Pills is just amazing. Even if it's an online service they are really efficient, always there to answer you, help you. Best pharmacy I ever tried
Not only do they deliver your more affordable prescriptions right to your door but they also send you 4 free vitamins of your choice just because you signed up. What more can you ask for!
I ordered from PocketPills for the first time last week. It was so convenient! The process was painless and my medication was delivered within a few days. I will keep ordering from them!
Top notch service! Always delivered on time! Very informative pharmacists and always so helpful. I love the convenience of using PocketPills. I highly recommend you give them a try!
Very impressed! This makes remembering and taking my medication much easier. Super quick delivery and really nicely packaged. I highly recommend this service!
Reliable customer service that helps you every step of the way and fast medication arrival within 2 days :).
Poor service, they were late by a week sending out my medication when I received the order I was missing a medication instead of sending it out as soon as they they stated we only ship out on Friday. So 9 days without my medication, had to go to emergency room for the medication to get me through.
Great service is great I love the text feature I get my meds on time
Excellent personalized, professional and available service. 110% better than previous bricks and mortar pharmacy. Really happy we made the switch!
Love this app, makes vitamins and prescriptions so easy!
Fast and knowledgeable people making the experience and smooth transition from the local pharmacy to getting them at the mail
Amazing. Signed up, forwarded my prescriptions, and received my delivery all in a single day. Incredibly easy!
Just want you to know that you are the best pharmacy I've ever dealt with.
Impressive!! Prompt delivery and great customer service. The price is also cheaper than other pharmacies. No regrets for transferring my prescription over.
I've been very happy with the service. The communication is great, I like that they will autofill for me every month without me having to think about it, and they let me know when I'm at my last refill ahead of time.
Very friendly helpful people. Get your pills quickly and free of charge right to your door. Cheaper prices. Pleasure doing business with. Highly recommend!!
Pocket pills has made my life a lot easier. No more waiting in line ups forever at pharmacies. It’s sent right to your door and at a lower price. Extremely happy with the service and will continue to use them and refer friends !
Really convenient! Costs me nothing out of pocket after insurance but my medicine is shipped to me quickly
I have been using pocketpills for awhile and i keep asking myself why i didn't do this sooner. No standing in line to just drop off a prescription or waiting to pick up your prescription. I have some pills on automatic delivery and they are never late. I get a text letting me know the day they are coming. Then another to let me know they were delivered and making sure everything is good.
Pocketpills is the future of Pharmacy! If you want a free doctor consultation, and free express shipping and lowest prices for your prescriptions then check out PocketPills. These guys are so fast, and super friendly, and always treat you with integrity and respect. They will even request a prescription renewal for you so you don't have to scramble to get a doctors appointment for trivial refills. Don't waste your time with the others (Felix is garbage), use PocketPills they are the best!
Amazing service!! Made my life so much easier. The staffs were very helpful and friendly over the phone. The delivery were on time. I am very happy to find this service.
The website was super easy to use and the service was super fast. The vitamins come in separate packs for each day and are super easy to use! There are so many selections on the website when choosing what to order and there is also information to see what your body should be getting!! My experience was great and I would recommend it for sure!
I have received my first order of medication from pocket pills. I am very pleased with communication and delivery. I live rurally so I don't get door delivery however I did get my delivery from canada post within 24 hrs.
Great app!
It was suggested that I start using PocketPills for my prescriptions by my boss. I downloaded the app right away, I was offered a one month free supple of my choice of vitamins. This arrived 3 days later all packaged into daily little packs. I then called them and had my prescriptions transferred and ordered. The gentleman on the phone was so helpful and walked me through everything. 2 days later, everything came in the mail and its tracked with Canada Post. The cost was about $60.00 less than I'd normally spend at the Super Store Pharmacy. tI highly recommend PocketPills!!!!!
Amazing! So much better than my previous pharmacy. They have better prices and shipping is fast and free. You can literally text your pharmacist and questions you have and if you’re medication is cheaper in a different province they can ship it to you from that province. Great service!
Transferred my prescription without realizing it had just expired. I’m still on the waiting list for a new doctor so I was a bit worried. In a day, they had faxed the doctor who had prescribed me & renewed my prescription without me having to leave the house (which is pretty great considering we are in a pandemic). They’re SO easy to reach out to via phone or text (which is super convenient) I’m also paying cheaper for my birth control. edit: received my pills a day after they shipped. I’m so impressed
Absolutely the best constumer service. Shelby is the nicest lady who even drove my pills to me myself. Easy service to use I will definitely be recommending to friends!
Extremely friendly and professional service! Delivery was 2 business days! Fast and efficient!! Thank you!!
Super quick delivery and easy to use app, highly recommend this service!
Having medications delivered, with ETA's, the courtesy of the staff, the ease is unbelievable. I will never do another pharmacy. I don't even have to drive anywhere and wait. I get my monthly prescriptions, with refill reminders and they talk to your doctor for you. Highly recommended.
The whole experience has been amazing. As someone who has worked in a client facing role for the past 15 years, the whole experience has been spectacular. I got a follow up call the next day when there was an issue with my pharmacy. That was resolved smoothly. Then,I was able to speak to a pharmacist-AJ, right away to review and discuss additional vitamins/supplements. He was honest, he was through, and he was patient. I received my meds and supplements 2 days earlier than what AJ had suggested and everything was clearly labelled on the packaging as to which meds I was taking and when to take them. A week later, I reached out to AJ to discuss my mother's medications, and again he was amazing to deal with. He was flexible with my mother providing consent verbally and also made her comfortable by speaking to her in her mother tongue. I 100% recommend Pocket Pills, and will continue to talk about them with family and friends. I have nothing but great things to say about Pocket Pills.
By far the best pharmacy experience I've ever had. Best part for me is that I can TEXT the pharmacist during business hours. If I text over the weekend someone gets back to me on the following Monday. They're easy to get a hold of, staff are awesome, and it's just really convenient to have the meds shipped to your door. I'm hoping they eventually expand their offerings to include some over the counter medications they don't currently have so that I can move all my business over!
Great customer service, and easy to use.
Absolutely love the service. I was worried about switching to an online service, so glad I did. No more trips to the pharmacy. They are in constant contact with you when you are refilling a prescription, and have autofill so no more remembering to call in refills. Highly recommend Pocket Pills.
Was awesome to receive free vitamins shipped to my door, found it a little odd that each pill is individually wrapped, kind of a waste of plastic.
I love the idea of getting all of your medication in the same cycle. not having to remember how many of which medication you have left. My only desire would be to see the packets be FULLY biodegradable, as they are currently a polyurethane/cellulose blend that is not recyclable in the city I live in. Though the option is there to get your medication in the usual pharmacy containers.
Amazing
Very convenient, easy to use pocket packs that I can take anywhere. The packs are well labeled. Will highly recommend to family and friends
The staff is so helpful and I love the delivery service. amazing!
Because of the pandemic I didn't want togo to the doctors to get prescription of the pills. This app helps me a lot because you can actually book appointment with the doctor to consult online, send in prescriptions and have the online pharmacy to send you the medicine. Overall it's a very smooth experience.
Signed up and they sent me a bunch of great vitamins super fast great service they called me to let me know my prescriptions have been transferred and I am good to go. This is great I don't have benifits and pocket pills is affordable it's great.
Very easy to use service and fast delivery.
By far the most convenient and cost effective way to get your maintenance medications. Proactive fast and friendly service.
Great new service! Get all my pills from these guys. Great packaging and always on time!
I’ve been with PocketPills for almost a year and have had no issues whatsoever. The service is prompt and delivery to your door, easy to change from your existing pharmacy, on call for most of your prescription concerns and a reminder for your upcoming repeat prescriptions! The whole experience has been seamless! I would definitely recommend plus the dispensing fee is $7
Super easy friendly and helpful! Always happy to answer any questions and you can text them for help.
The idea behind PocketPills is a great one, and something I was very excited about, but on a number of occasions we were disappointed, and let down with the services provided to us. Our first frustration was the non-stop, unending text messages we would receive, day after day. There is a fine line between keeping us informed and spamming us with text messages. We even called to get the "extra" messages stopped and were told, they can't adjust this. We then found PocketPills had a number of internal system and policy issues within their company. There is a definite lack of communication between their staff, and calling one night does not lead to the correct actions the next day. Even when dealing with Supervisors, issue remain and escalate. It appears issues are not limited to just working staff. Here is our latest, and last experience. We found that our new benefits provider did not cover all our medications, so we called PocketPills on the phone when they were due to be filled, and advised to only fill those covered 100% under our plan, the agent advised she would send this to the correct department to sort this out, and agreed the order would be sent the next day. Two days later we didn't see any order ship, so we called again, this time to find out what is happening. The agent advised, she was unsure what happened, and would make sure the order goes out. The following day, I received a message our bill was over $300, so I called to speak to a Supervisor. She advised she didn't know what happened, and would get the order out right way, which would take 2 days to get to us, over a weekend and find out what went wrong. The supervisor advised that she could see all the notes and information on the computer, but could not explain why all these issues were taking place. I was happy she could help and finished our call. The next day there was a charge on my credit cad for over $300. I called the same supervisor back again, and she apologized, unsure why we were charged, and offered to refund the purchase right way, which put us in to "over limit" and we received additional fees for this error. In return, the supervisor said she would provide a credit note or gift card for all the problems to help cover the costs we encountered from our credit card provider, and it would be emailed to us pretty much right away. Four weeks have gone by with nothing. No credit, no apology, no further word of any sort. This further demonstrates the internal deficiencies and systems issues plaguing PocketPills, and some of the risks to their customers, just on a financial front. She also advised in her phone call, that there were coaching opportunities with staff she identified after our initial call, but obviously, due to the nature of business, she could not share them with me, rightfully so. Being a health care worker, I have responded to many patients who had drug errors, and this is a very dangerous thing. If PocketPills is having such a difficult time with their policies, and systems, with the inability to get orders shipping and billing correct, what could happen with filling the medications they package and dispense. Errors in health care are unforgiving of errors and can be down right dangerous. I would strongly urge everyone to give a hard second thought to using PocketPills as it may cost you dearly in money, sanity and your health. Their staff are friendly, and nice to deal with so this is not an insult to any staff, but the company it self with their failed internal operations being in such disarray, I'm not sure if they can truly deal with their customers needs.
I have had nothing but great experiences with this company! Texting makes communication so easy, especially since there is usually a response within the hour. I have no complaints at all!
Highly recommend. Very convenient and staff are helpful.
Great customer service, fast delivery, easy to use. Very impressed
My experience with pocket pills has been amazing! I found the service to be super easy and I will never go back to a traditional pharmacy, which always seems to be out of stock. You can also communicate with them via text message which is incredible. I wish more businesses would operate like this and be so focussed on great customer service.
Super convenient and the packs make it impossible to forget taking the medication !!!
I just received my first pocket pills order and it’s fantastic. They organize your pills in easy and simple everyday pouches! This is a definite must try !
Absolutely love this app! Very convenient and cheaper than usual pharmacies!! Love it! It’s awesome!
very good service i like the idea of the way it works and everything comes on time 10/10 would recommend
Great service. Fast delivery. Save a Lot of time and money
I have been pretty impressed so far. The prescriptions came in a well organized roll of plastic compartments with two for each day - morning and evening.
Awesome customer service and shipping time
Fantastic customer service and quick delivery!!
We transferred our prescription first time and very prescription they lost it. Not very reliable pharmacy Also often they give excuse that I am from BC team and Your prescription is with Ontario team. Person on chat cannot help. Company has a great concept but staff isn't cooperative at all. Often give rude answers
The service was so prompt and efficient. My Dr. Phoned in the prescription at 10:30 am and the pills were at my door at 6:30 pm so I could commence my treatment that same day. The pharmacist was so helpful, taking the time to explain everything to me, clearly. I would highly recommend this service to all my friends and family.
Amazing app for fast delivery and great customer service. I switched from my pharmacy to PocketPills and I received my medications faster — so much more convenient! I was also able to speak with a certified doctor to assist me with switching my pill brand to a more affordable alternative. All of it only took a couple days and at the convenience of my home. 100% suggest PocketPills.
I have had nothing but good things to say about Pocketpills. They make my life so much easier and I wanna say thanks to all the staff who are amazing people and very professional. I will not be taking my prescriptions anywhere else. Thank you Pocketpills!
Easy to order and the individual packaging makes taking your daily medications so quick and easy!
I had recently put they my meds were delayed because of bank issues on their end. Ino way, would I not use them again. I did not want to come off harsh. I love that I gave them a time for delivery. They were here. That is important since I work nights. I m sure things will resolve. I am new. They did call and apologize. Thank you.
Great company. Fast and convenient delivery.
Love that something like this exists especially in a time like this when were supposed to be self isolating. No extra hidden fees, just your prescription and perfect communication from customer service on every step. 10/10 recommend
WOW! So thankful to find PocketPills!! I knew about pharmacies offering this type of service but... this takes the cake! So easy to set up, staff are outstanding, they transfer your prescriptions for you, awesome with confirmation of prescription processing and delivery dates via text. The costing of drugs and the service they provide is exceptional. I will definitely let friends and family know about this company!
Outstanding service. PocketPills has gone out of their way for me on more than a few occasions. My medications have always been delivered on time. I would highly recommend them!!!
Being a mother of a toddler, sometimes it’s hard to juggle between different chores. And PocketPills came out to be a saviour for me. I was unwell and I had tough time to go out and get medicines from a pharmacy. So I placed my order online on PocketPills, the end to end experience was seamless. I not only got my medicine order delivered first thing in morning before I woke up but also got assisted by there amazing pharmacists, Issac and Annie regarding the dosage and some other heath recommendations! Thanks team appreciate your help! Keep up the great work!
Fast and convenient. Love not having to goto the store to get meds
Good service friendly staff
I have to say I have had small issues the last 4 months in a row, however the staff here are accommodating, polite and persistant until they get it right. Come on, give them a try you can always switch back.
Super efficient delivery!
My home city has had a terrible time clearing snow the last couple of weeks; so much so that package deliveries aren't able to be delivered properly. When I made pocketpills aware that I hadn't gotten my medication in they did everything in their power to make the situation right. They called me to get details of the situation and called me again with one of the kindest professional apology I have ever heard. I very much feel like they have my back.
Fast delivery, easy to use app. Priced fairly
So excited for my first month. Box arrived with everything correct and very fast shipment :)
Fast service with delivery right to your door. Pharmacists is nice and customer service is great.
Amazing service! So pleased, i recommend to anyone!
They are fantastic. I love working with them
Great service with professional staff.
Waste of time. Shop local!
Really convenient platform and fast delivery times. Highly recommend!
I really like how I can just text any questions to the pharmacist and that they deliver your prescription right to your door. I don't have to go pharmacy, pay for parking, wait in a line up, and potentially have other people eavesdrop on my consultation. PocketPills rocks!
Always sent wrong medicine. Too expensive.
I LOVE Pocketpills. They take the stress out of daily medication... I never have to remember to reorder, they are always prompt and helpful, and the prices are great. The dated pocketpacks make sure that I never forget to take a dose.
Awesome delivery service and app!
Very fast service! Their app offers a personalized experience and is easy to use. Would recommend to those who prefer not to have to go out to and wait at a physical pharmacy.
PocketPills is awesome!! They have accommodated everything I’ve asked. If you need to contact them, they’re a simple text away and they get back to you very quickly! Your medication is delivered right to your door! U don’t need to stand in line at a pharmacy with sick people... I recommended everyone and anyone uses them! Very happy with the service!
So handy getting prescriptions right to your door. Great service start to finish! So happy I switched to pocketpills!
Easy to use and great, responsive customer service. Will use again.
Fast delivery and easy purchase!
Great app. Easy to register, helpful staff, fast delivery!
so much better than having to line up at the local pharmacy ! quick and efficient online ordering - will use again.
Seamless experience!
Love this service! Makes my life so much easier ????
Just got my first prescription order from pocketpills the other day and I can't say enough about how great this company is. The convenience of having my medications delivered to my door automatically is incredible. The local pharmacist called me to set up delivery and answer any questions I had. Its great to still have a pharmacist available to me in such a convenient way. Will definitely be recommending pocketpills to all my family and friends!
Excellent customer service! Very quick to answer any questions or concerns. Super convenient and fast delivery!
Pocketpills made my experience of getting my medication easy. The website is user friendly and I was able to chat with a live pharmacist at my convienance from my home. Oh yeah , and forgot to add, shipping was uber fast!
I just found out about this through Reddit after having some inconveniences with shoppers/rexall and am so happy I switched to this! The pharmacist does the transfer of meds for you, they text you as needed and are great with communication. The meds were cheaper (without coverage), and free delivery - literally the day after I transferred!
Great customer service! I'm so glad I switched over to Pocket Pills, the app is easy to use and delivery is fast and quick. I have a tendency to forget to order my refills until the last minute and have to end up waiting in long lineups but with Pocket Pills I can make a refill anytime of the day I'd like on the app and it comes right to my door. The pharmacist's are friendly, helpful and keep you in the loop from start to finish via SMS or phone calls. Highly recommend!
Quick and easy. Comes right to your door
Such an Amazing customer care team. My delivery was made on the same day and it was hassle free. Kudos on the website and app!
Was hesitant since my company advertised. Then covid 19 hit, so I had some time to read and try. Once the app was installed, everything was so simple and accessible. My questions and concerns were dealt with right away and ordering refills were so simple and quick. Highly recommended and saved an extra 10% after my coinsurance.
Very fast. Good customer service. Pills arrived the day after ordering. Customer support also answers questions fast. Insulin came heavily insulated in ice pack containers. Safe and efficient.
Easy, affordable, convenient. AJ is a rockstar and easily the best pharmacist I’ve ever dealt with. Super personable and explained one of my medications that I’m on in layman’s terms. They also went out of their way to deliver one of my medications since I wanted it same day. Thanks guys!
Not hassle-free! Bad bad experience. Pocketpills is not “hassle-free” as they claim on their website. Their pharmacist got dosages for my meds at morning and evening wrong. Then Fedex lost my package and it did not arrive until a week later, with all dates and dosages incorrectly packaged and printed, rendering them useless unless I re-sorted all. Had to return package “to be disposed of” (what a waste!). Went back to local Walmart pharmacy and they charged the exact same $ for all my meds as had Pocketpills, accurate and ready with a smile in just 20 minutes. So much for the 15% savings with Pocketpills.
Fast and convenient option! I signed up for PocketPills and find it very easy to use. I love how convenient it is right now, especially during the pandemic and trying to limit the trips I make to the store/pharmacy. Great customer service and like the notifications when your order has been shipped (which is very fast!) They also supplied $25 of free vitamins for signing up which was really neat.
PocketPills is making managing my medications so much easier. Pocket packs make it so I never have to wonder if I’ve already taken my meds for the day and they automatically renew every month so I don’t accidentally skip any days. It’s a life saver for someone like me!
They were fast and very helpful really enjoy them thanks
Wow! Super easy to use and I have had nothing but excellent customer service!
So far so good. All the staff are super helpful at making sure you get the vitamins and prescriptions you need with the correct times and dates. It is super helpful that they come in pill packs (no more sorting myself!). AND it is much cheaper than my old pharmacy, plus free shipping! For sure recommend to anyone who must take multiple pills.
Super convenient for those always on the go
Best way to get your meds! It was easy to sign up for both my husband. When I had questions, I called and was quickly speaking to a real person who was able to answer all my questions at that time (I called a couple times with more questions). I have been able to chat with an agent or pharmacist on the app and I've also been able to text them. The dispensing fee is less then some other pharmacies and comparable to others. No only do they direct bill to the insurance, they also coordinate our benefits so we pay nothing at all. And they deliver free, right to your door! I will never use a traditional walk-in pharmacy again if I can help it!
Easy using APP. Nice that all medicines are packed together in a package for each day.