Reviews of I.D.A. - Neighbourly Pharmacy Banff (Pharmacy)

deanna lussier

Very nice pharmacy manager

Julie May

Not many large Rexall locations have staff that will help you locate what you need. This one does. Love the variety available, love the staff, and most of all surprised to see excellent customer service in a large Rexall.

Pawan Bhardwaj

expensive but everything you get here,because it is a tourist place!, staff is helpful and friendly!

Shannon Bartley

I arrived to the store at 6:53pm. Website said open til 8. I get to the entrance of the store and the lights were being turned off and the doors were already locked. Even with the Covid hours who closes at 6:50 pm? I came here before and the staff are rude and it's a chore if they have to help you. NEVER AGAIN! I will drive to Canmore before going back to this place.

Tim Weber

The staff at the pharmacy were very helpful and professional!

Alex Passini

Very friendly staff. My mother-in-law sprained her ankle while visiting Banff and we rented a wheelchair for a couple days. Never knew you could rent a wheelchair.

Jacob Ung

Told us on Monday that BC resident can get vaccinated here for third dose for mismatched vaccination. Drove all the way here and was informed that they do not. Total waste of time.

Chris Mazurkiewicz

Do you need a $15 bottle of shampoo? Then this is the place. Almost everything is priced as if it came in by ocean going freighter once every 6 months. The store is nice and the staff is great but go to IGA instead.

Daniel D.

A very good range of product and friendly service. The prices though are much higher then all competitors in Banff

DP Gerais

Grossly overpriced.Some items are 3-4 times higher than usual.

Keng Hian Lim

Good place for basic medicines

James Hertwig

A little bit expensive, but it is in a tourist town.

Alan Burnstine

Not longer at this location. Nearest Rexal is in Canmore.

Jen fer

Hidden away in a mall but it offers what you'll need for health products. Price is annoying high but it gets the job done if you're in a rush or not picky with where you're shopping.

Jean Pulley

They had everything that I needed.

Tim Barber

Arrived 5 min before posted closing time and was disappointed to find gates half way closed. Staff in a rude manner would not let us in to obtain one product that would have taken 2 minutes. Will not return.

studio soeul

My mother (65 year old, turning 66 in a week) visited RX Drug Mart Banff to get her prescription drug today. She was served by a young lady with a Middle Eastern (or East Indian) origin. My mother asked the staff if she could get a senior discount for her purchase as she is 65. But the staff did not believe that my mother is a senior. She instead interrogated that you are 45? 45?? It was not certain that she meant it jokingly, but it was not funny to my mother as her English is not as fluent, and she asked in a formal way. My mother then showed her driver's license to the staff to prove her age. But the staff's sarcastic stance continued on. It was not a very pleasant experience for someone as a local, trying to get prescription drug.

Richard Radwinski

Very basic drug store with a limited selection of a variety of heath products and OTC drugs.

A Ninos

Wait until the weekend when Amber (not me ahaha) is working to deal with anything pharmacy related. She’s is incredibly competent, and knowledgeable.

84croy

Great support and knowledge of product

S Boast

For an $89 pharmacy item, diabetic sensor, paid nearly $130, $40 handling charge!!!!! Most pharmacies charge cost for this life saving item....Shame on this shop.....

Kin Chan

The staff at the pharmacy department is nice and patient. Thanks to her help for our medical need.

pauline mclaughlin

Biggest scam artists ever. Took 4 lotto tickets in (free plays and one scratchcard that won a whole $2) and put some lotto on. Seems like I messed up and one of the tickets I had was a non winner, and it happened to be the first one she scanned. Told us it was non winners even though the scratch card clearly had the winner visible. She tries to take the garbage and shoo us out the shop. Well lady I have the app, I check them again and they are winners. Look at the garbage and she has scanned the same ticket 3 times. I believe she heard my mother who is visiting from scotland and didnt know how lotto works and thought she could play us. I will be reporting you as I have the evidence.

Matthew McLaren

Neat store, however now see why its so quiet and neat, paid $8.79 for two items that where both marked at $4-5 at IGA & Nesters.... will not be returning, only bargain their was caramel popcorn and have just found that to be stail and un-edible.

amrinder gill

Little over priced items ...

Delaney Johnston

I really don't think I can thank Amber enough!! Her customer service is so outstanding and her product knowledge always amazes me! She is so patient and understanding and she ALWAYS goes above and beyond! Any time there are any changes to my prescriptions she is quick to offer info so I feel fully informed! Thank you for always helping me to feel comfortable and confident when it comes to my health!