We offer you the opinions of people like you who buy the products of Aanteater Pest Control and Wildlife Services Inc. (Pest Control) in Saint Catharines (Canada).
At this moment this business receives a score of 4.5 out of 5 and that rating was based on 76 reviews.
You must have seen that the average score it has is nearly the highest, and it's based on a large number of reviews, so we may be pretty sure that the assessment is very credible. If people have bothered to give their review when they've done well, is that it works.
You know that we do not usually bother to write reviews when they are correct and we usually do it only if we have had a problem or issue...
This Pest Control belongs to the category of Pest control service.
Great service. Came on a weekend and dealt with the situation within a couple of hours.
I was really impressed with the bat exclusion service provided by Aanteater Pest Control. Its technician Kaya came to my home in a timely fashion. He was courteous and respectful. Kaya thoroughly explained what needed to be done to rid my home of bats. His initial investigation and estimate process was free of charge. A date was booked to do the work and the technician sealed all possible bat entry points to my attic. This included a bat exclusion cone installed at the obvious entry. Soon afterwards I had new roof shingles installed. Aanteaters followed through by having Kaya return to screen off the new roof vents as a precaution against further bat intrusions. I was very pleased with the trustworthiness, service, and diligence provided by Aanteaters. Please note that I had several previous estimates done prior to choosing Aanteaters. By comparison the Aanteater price was very reasonable and the results are excellent. I highly recommend Aanteater Pest Control and Wildlife Services Inc.
Humane?
Excellent service, prompt, and quality work. Would definitely use their services again.
Honest and professional! Highly recommended.
Very easy to deal with, solved the squirrel problem we had very quickly with a minimum of hassle for us.
Aanteater was great! They came to deal with carpenter bee destruction along the roofline of our house that exceeds 40 ft. in height and has a grade to boot, making ladders really hard to use. They took stock and determined that they'd do a better job at less cost to us using a high-pressure delivery system from the ground rather than the usual short shot with multiple ladder moves. They came back as promised a few days later and did the job quickly and effectively (no sign of carpenter bees since). The staff was very knowledgeable and professional. Their long warranty gave us peace of mind.
I spoke with Laura on the phone about a rat problem. She was very friendly and readily answered all my questions while providing additional information which made me feel optimistic about the service. The technician, Kaya, arrived that afternoon. He was also friendly and respectful of our home. He stayed friendly even after a constant stream of questions about what he's doing and what we can expect. Thanks guys!
We needed help to get rid of bugs, so the place we rent from called Aanteater to help out. The Technician that came was Kaya. He was absolutely wonderful to deal with, very understanding, on time and knowledgeable. He did a wonderful job. Would Definitely use them again.
In 2016 I was in need of pest control services. I have been a home owner for many years and it was a stressful experience. After contacting several companies and feeling deflated I contacted Aanteater Pest Control. The initial call with inside sales was professional, answering all of my questions and concerns. Upon meeting the technicians and assessing my needs I began to feel that this was the correct company to protect my home. This is a team that truly takes care of the customer. They are always on point with service and knowledge and I would highly suggest that one uses the amazing services that they provide.
This company responded immediately and we chose them based on their positive online reviews and the fact that they did not REQUIRE a deposit. As did 2 other animal removal companies they explained the process of skunk removal from under our front stairs. 10 days afterwards they returned to remove the exit gate for the skunk (built so it could not return) and fenced off the area so it could not return. The worker was friendly, professional and efficient, and I wouldn't hesitate to recommend this company!
Excellent customer service. Had someone out right away and they addressed all issues. Highly recommend their services. Prices are on par with competitors.
We've been clients for a few years, great service and no more issues at the house!
Service person was professional and courteous, fully explained the process and where he was spraying, and mentioned about pets. With ants I have learned the process is not 100% effective, although it has helped somewhat
I have been using Aanteater for 10 years and I am extremely grateful for their service. I first called when a squirrel and her babies were living in my home. They reassured me if homes were free I would have many, and I felt at ease allowing the family of squirrels to move into there new home. Thank you Aanteater for compassion and always going over and beyond with your amazing service.
We had a fairly urgent mice infestation problem in one of our rental houses and they were able to come out and address the problem the same day while taking into account what kind of traps and placement of traps with respect to our tenant's small pets. Their prices were excellent. I wouldn't hesitate to recommend them to others.
I just recently moved into the house, only to find out that they were groups of ants, pavement ants is what Michael called them, Michael assured me they will be hone permanently and to give it maximum 30 days for it to work. I kid you not, Michael did a fantastic job in spraying the interior and exterior that I didn’t see one pesky ant the second day and so foward. Thanks Michael, for terrific and honest job.
The technician was on time, friendly and knowledgable.
I can’t say enough good things. I have used their services I’ve the last two years and extremely impressed by the speed of the service (super quick to get an appointment), the customer service - friendly and helpful. The technicians were very professional and thorough. Thank you again!
amazing and efficient
Great company to deal with, prompt response to email and phone calls. I used them for a carpenter ant issue that needed a few visits to solve. They came back and honoured the 1year no live ant warranty when I saw some more ants the following year. The employee that came was very knowledgable and took obvious pride is his work, that is really great to see. They were as through as possible this final visit, insisting to go over everything again just to make sure this finished them off. Would use again and will recommend to friends and family.
Called to have racoons removed from the attic. The price was just over $1000 for the service. They were up in the attic for a while but told us they could not remove the racoons as they can't reach them. So I guess they don't have proper tools for the job?? All they did was install square mesh over every roof vent drilling into the shingles. This company has absolutely no idea what damage that causes. They also ruined the fascia and soffit by drilling and attaching the square mesh to it. They built a one way cage that was supposed to trap them but never worked. I had to go on the roof and silicone every single screw they put in. I just spend $20,000 on a new roof because we started to get leaks from the holes. They told us they would leave on their own. So for weeks we heard screeching noises throughout the night and the feces and urine they left was disgusting. Now I need to change out the insulation. They might be good are eliminating ants but when it comes to racoons they will take your money and give you excuses. Stay away from this company. Don't be fooled with their colorful company vans showing racoons. If you want to save money they will eventually leave on their own. You can then install bird spikes on your downspouts so they don't climb up again.
Excellent customer service and guarantees. Ants were a big problem for us and I haven't seen one in years!!! Helps with everything, no more millipedes in the basement either. Always on time, friendly service and they explain everything! Highly recommend them!
It was 4 months ago, justed happened before a family day, because the raccoon, we have to sleep at the living room for 3 nights. Thank you for your help, I am so happy to pay for the service. Good job.
I was so happy to have called your company. Michael is pure courtesy and professionalism. He was extremely patient when answering our questions and explained the quote perfectly so we completely understood what was going to happen and why. I would highly recommend Aanteater Pest Control and Wildlife Services to anyone experiencing unwanted creatures entering their attics and homes. You'll be glad you made the call.
I found the Anteater personnel very professional at all stages from the first phone call where they provided a clear description of their services to the timely arrival of their service man and his though approach to our rat problem. While completed only a few days ago, we have already seen a reduction of activity.
Super happy with my service. Was able to get an appointment same day.
Very happy with the service I received. Had mouse problem inside home. The folks who came to my home were very friendly! Purchased annual service and no regrets.
Had a fantastic experience with aanteater pest control. The technicians were friendly, and solved the problem when the first visit. They gave me plenty of notice for my quarterly inspection so I could arrange to be home. Overall very good experience with them and would highly recommend.
The Aanteater team are the best! Friendly, professional and sympathetic to their clients issues. The frontline ladies who received my call promptly scheduled my appointment. The technicians who provide the onsite service are awesome and very thorough at carrying out their tasks. They take the time to answer my questions ensuring that I fully understand the how, what and why. It's a great relief to know the Aanteater team makes your problem theirs to fix.
They are very professional and responded to my request right away. Best of all, they stand behind their guarantee. We have been in our house almost one year and have a carpenter ant problem in one area. After I called, they came out right away and re-treated the area within 24 hours! The ants have stopped. I am impressed and will continue to do business with this company. Thank you!
From the person who answered the phone who was very knowledgeable, to our technician, Denis who was also very knowledgeable, we are extremely happy with the service. No more carpenter ants!
Terrible, Terrible, Terrible experience!!! I wish I could rate them ZERO. Unprofessional people, dishonest company. Bad customer service. Paid almost 1K for squirrel removal from the attic. ( "Warranty" 5 years NO living squirrels or racoons in attic).. 2 weeks later squirrel back on the attic! I called the company spoke to Roger the Bed Bug specialist not wild life removal!!! To fix the unfinished job Roger asked me to pay more! Do your research and let company who specializing in roofing and wild life to do squirrels or racoons removal. This company is unprofessional.. Aanteater is pest control company. DID NOT FIXED JOB - they got paid for! I was asked to pay extra for the job was guaranteed per contract : squirrel removal! We had to hire someone else to fix the job. NOT RECOMMENDED TO ANYONE!!!
this company is the worst. Many promises from the owner Roger. He told me he would have my outside pest problem fixed within a month. After a month when the pest got worse he said he can never say that the pest will be gone completely. Really why did you say that and get me to sign up for a year. They only came a few times. After the year I called another pest removal company who did the job proper. Not like this company. DO NOT USE
2 treatments so far, technician is quick and helpful by recommending what else can be done .. They are professional and clean
Quick to respond, explained the process and what to expect. Ongoing feature to keep process up to date key to us.
I just started my second year with Aanteater pest control for mice and ants . They are a very good company to deal with starting with Jasmine on the phone and Dennis the technician is always very polite and pleasant . The three monthly follow ups go like clockwork where you get an E mail a few days before the visit . Overall a very good company to do business with .
Great customer service! Prompt, polite and professional. The staff seem to be genuinely interested in the peace of mind of their clients. I would recommend them!
After 2 mths of attempting to rid the rats in our home ourselves we finally called for help. We wasted our time, money (snap trap, Canadian Tire poison) and patience for nothing. We called Aanteater and they placed bait station in all the spots we heard activity and then some. After 1 month we they were gone. They did a great job and spared no expense.
I am giving two stars for their great customer service and prompt response. Unfortunately my bed bugs problem didnt resolve with their dusting method. they treated 5 times already. I asked the tech if they can try any different treatment because every time they come they use the same powder and it’s not helping. He said they only use dusting method which didn’t work me. I am so sick and tired of all the prep work and contacting them again and again. I am not calling them again. We just wasted our time and money with them so won’t recommend for bed bugs treatment.
I wish I could give 0 stars!!! I had 5 or 6 bedbug treatments done it’s been 3 or 4 months since my first treatment and I have found another live bedbug. They assured me their treatment is the best and everyone should really only need 1 treatment it’s so effective but they do 2 always to be sure. They insisted 3 treatments is very rare and anymore unheard of. Well my bugs are still not gone! Not only that the powder they use which they claim is so safe you can eat it burns my nose and throat if their dust is disturbed and breathed in my oldest child complains about the dust hurting to I have young children who aren’t old enough to even speak to say how they are affected. These people make a lot of promises about how great their treatment is but can’t but can’t deliver don’t waste your money doesn’t work. Not sure about other pests but bed bugs they can’t get rid of them.
I was pleased with my service from this company, in dealing with carpenter ants. Everyone was very friendly, prompt at returning phone calls, and knowledgeable. If I ever have need of them again, I would definitely call them. I would also recommend them.
Awsome service and would highly recommend
Very responsive. Inspected the large site and came up with a cost effective plan to resolve our concerns
Great service, extremely thorough and professional, the tech we had explained everything very well as well as what to watch for in the future. Very impressed with the young man that took care of it. I would recommend your services to anyone.
Excellent service... Strongly recommended.
I live in the country and have had many issues with different pests, Rats, mice, ants and bats. Excellent customer service and they have always solved the problem. Highly recommend this company.
From my first call to Aanteater I felt confident they would provide the service as advertised. Kaya arrived promptly at the the appointment time and explained thoroughly what the procedure involved.He answered all our questions and made us feel that we were humanely handling our pest issue.It was important to our family that the process was handled humanely as possible.After one month or so we have not heard or seen any evidence of unwanted visitors.I purchased the year long contract and will be ready for the arrival of ants etc in the spring.Well worth the peace of mind I now have.
Excellent service. Very impressed by the the time the technician took to review the issue and plan an effective treatment program. He took the time to explain the process and how it would work. I would highly recommend Aanteater Pest Control.
Thanks again for amazing service - the two technicians who came out Zach & Kaya were very polite and efficient. Answered all my questions. Was a very pleasant experience . Will defiantly be recommending your services in the future.
"Aanteater was recommended to me by my daughter based on her experience. The technician came promptly and gave a detailed written quote to remove a squirrel from my family room ceiling without charge. A day or so later I decided to go ahead and an appointment was made to have the work done. Michael turned up on time, did the work efficiently (even managing some extra gratis!) and explained what he did. He was very pleasant to work with! A week later a supervisor turned up, also on time, to remove the one way trap and inspect Michael's work. Another week later the squirrel is hanging around the garden (looking quite annoyed!!). I hope I never have to test the warranty given!!!!!
Laura was extremely helpful in explaining the process and guarantee over the phone and was able to book an appointment for my house the following morning even though I called late in the afternoon. Ryan showed up right on time the next day, asked a few questions about where the ants were most commonly found, and then was in and out in about 25 minutes. We had to be out of the house for 4 hours but when we returned there was no odour and the house was exactly as we left it, although with far fewer ants crawling around. Highly recommended if you are experiencing an invasion of carpenter ants.
Good and quick successful service. Recommended
I called Aanteater Pest Control for a bat problem. Laura was very helpful, professional and calming. An appointment was scheduled and Kya (sorry for the spelling) arrived. Professional, friendly and thorough. He checked points of entry and made some excellent recommendations for me to further "bat-proof" my home. Thank you. I will definitely recommend you and call again (if I need you).
We've been using them for the last 4-5 years. We back on to a green space and had issues with mice in the house when we first moved in but now we've not had any issues since. We are on their yearly maintenance plan so we're always covered. Whenever we have issues with ants inside, we call them and they come right away. The staff are all very nice, good company overall.
As first time home owners, the stress associated with the discovery of pests of any kind roaming about near and/or inside ones’ largest purchase is particularly hard. During our research into a pest control resource to help, only Aanteater left us feeling like we were more than just a number - from my initial chat with a very patient Sandra, to a follow up call with Laura and finally ending with perhaps one of the nicest people I’ve met in a long time, Denis, the service was well above expectations! Denis kindly and patiently explained what was going to happen, identified various issues and what to expect both immediately after the service and what to expect in the near term as well. I could go on, but the simple fact is that Aanteater took an otherwise bad situation and turned it around with a smile - we have retained their services for the upcoming year and have no hesitation recommending them to anyone looking for a personal and professional pest control resource. Thank you, Denis, Sandra, Laura and no doubt the many others working behind the scenes.
I am extremely happy with Aanteater Pest Control. The technicians are happy, helpful and thorough. I live on a recently torn up main road which created problems resulting in mice colonies - I would call Aanteater for any problems in the future.
They came the same day and were great! Did what they had to do in no time. I would definitely highly recommend.
We have been using Aanteater Pest Control Services for our rental property and our house for an almost two years. They are always able to come out and address the issues we have. Also, very helpful and on time with our tenant's needs. I wouldn't hesitate to recommend them to others.
Mice had decided to take up residence in my house. I called Anteater and a service representative was dispatched. He arrived at the designated time and day, actually he was a little early but had called ahead to let me know of his arrival. When the service rep got here he explained the procedure and made sure I was fully aware and understood. Also I might add that he was following all PPE protocols due to the Covid virus. He ( I wish I could remember his name) was very professional, efficient and courteous. I would gladly recommend your service. Thank you.
Very knowledgeable, efficient and helpful technician. Gave us some good hints and tips.
Very professional...courteous. ..actually earlier than scheduled ...and listened to my explanation of the problem i was having. Would not hesitate to recommend this service to anyone needing a pest problem taken care of
Great advice, friendly service
I was witness to the extermination of wasps. First off I believed the job was not done at the appropriate time of day, as the job should be done at dusk or before dawn to ensure all wasps are home. Although some of the wasps may have been killed, the ones that were not in the hive, are now swarming all around and just as much, if not more of a nuisance than from the beginning. notvtevvomrmd
As always, I have been very please with your service. From beginning to end you are a super company to solve my problems with carpenter ants.
unskilled technicians