Reviews of ThermalPro Home Service (Pest Control)

Adam Dince

Big thanks to Thermal Pro for coming out to do a same say inspection. They were extremely professionally, timely, and knowledgeable. We currently have a contract with a big name national exterminator and they let us down big time. Thankfully, Thermal Pro stepped in and took care of business. Without hesitation, I give Thermal Pro my highest recommendation.

wayzata woods

Since about 2010 we as a multi family housing property have worked closely with the owner at Thermal Pro on many jobs. We have had great results with his services since the beginning. We will continue to use his services as he brings great energy to the jobsite and offers a great working relationship.

Ana Kramer

Fantastic Customer service! Randy is top notch!

Abigail Amundson

Randy is a great pest control guy. I was referred to him after working with him for several years in the multihousing industry. He is excellent at taking care of bed bugs and keeping them gone. I have also used him at my home for various pests including ants. Always knowledgeable and friendly. A great company to hire.

Joel Yardanmah

I think Randy pest control service is one of the best in this metro area. From my very first in-person interaction with Randy, I liked his service and gave him my pest control contract the same day. His rates are affordable and he does good job. I would recommend ThermalPro to anyone looking for a professional pest control service at affordable rates.

Julia Johnson

I highly recommend Randy and Thermal Pro if you are looking for a professional to help with a mouse problem. Randy has a great personality and he was able to come out quickly to inspect our house. He helped us locate and block the mouse entry points. He was honest and straightforward and didn't try to sell us on any unnecessary services. If you want to work with an honest professional, call Randy!

Samuel Lindgren

The technicians at ThermalPro serviced our home thoroughly, and took the time to communicate the value of their environmentally friendly, yet effective, products used in the process. They went out of their way to ensure that our expectations were met. Altogether, their services gave us peace of mind. I'm glad we went with them.

Hapchetsut Pharaoh

Randy is amazing. He is very knowledgeable and professional. My apartment got infested with bed bugs and we tried to manage it ourselves. We ended up buying a house and did NOT want to bring them with us. Randy treated my apartment with spray and traps to get them under control, then did a full heat treatment in our new house as soon as we moved all of our stuff in. We didn't even unpack. He told us how to set the boxes around the rooms so the heat would circulate, then he did a full heat treatment which killed the bed bugs. He came out later in the spring to do an exterior treatment as well because the new house had a bad ant problem. He really cared about giving us a clean start in our new home and gave us excellent advice. We haven't had a single bed bug and the ants are under control. I trust him completely and recommend him highly.

Erin Bennett

We were SO incredibly impressed with Randy and his son. When you have bedbugs, you want to know you're being taken care of and that someone is doing everything they can do get rid of them. From the moment Randy came for our free estimate, I knew we were in great hands! They were SO very kind and professional and worked so hard. I would not hesitate to recommend ThermalPro to anyone dealing with bedbugs. Don't bother trying to get rid of them yourselves--Randy is reasonable and 100% worth every penny.

MyNhia Vang

I was trying to take care of the pest myself until I got fed up and called Randy. There was so much more that I didn’t know until Randy came and explain to us about the pest. Thanks for the fast response and service. We feels so much better now that we can sleep at night and don’t have to worry about those pest!!! Thank you so much!!!

Tatiana Odonnell

Thermal Pro did a fantastic job treating our house for pests on the outside and on the inside. He (the owner) was very professional, helpful and knowledgeable. I would recommend them in a heart beat.

Roxana Strauss

Randy Johnson is my hero! He was prompt, polite and extremely helpful! I will definitely call his company again!!! Five huge stars!!

Jim Dahlman

When I filled out the online request asking for help with a mouse problem, I received a call in under 20 minutes and had someone at my house the next day. Randy was very professional, did not pressure us into any 1 solution and completed his work in under an hour with a promise to come back in the spring to check the exterior of our house for any possible mouse entry points. Service was prompt, professional and reasonably priced. I highly recommend ThermalPro.

Stephanie Cohen

Randy was so easy to work with, and was able to make it out to our house immediately! Very helpful in handling our hornets nest. Would definitely use this company again and recommend them to friends.

Paula Thoreson

Randy Johnson of Thermal/Pro Green Heat Solutions did a great job with the exterior treatment of my home. I know Randy as a seasoned professional in his field. I met Randy through neighborhood interactions. Randy was very professional, efficient, neat and caring with his treatment of my home. Taking care of the environment and my home at the same time. I will sit securely in my home this fall and winter knowing I am protected from bugs, spiders, rodents etc.... Thank you Randy and Thermal/Pro Green Heat Solutions!!!

Sheana Benitez

Professional, personal and timely pest control services, I wouldn’t suggestion anyone else! Prices are reasonable and he’s a man of his word. If he can’t get the job down no one will!!

Hannah Ryan

Randy came out to my house on a Sunday and put my bed bug fears at ease. What a kind and caring professional. I would recommend his services to anyone!

Renda Johnson

I was very satisfied and thankful for Randy coming into my home with his equipment from Thermal Pro Pest Service. He was very Professional at attacking my ???? ant ???? problem. He came with a equipment bag and began spraying and putting puddy down in my kitchen. He exterminated so well the ANTS where bye bye gone.

Andrew Mathena

We recently dealt with an infestation scare, which led to quite a bit of panic in our household. Randy and his technician did a great job of helping us assess and treat our problem. In addition to providing a very rapid response and accommodating us during some off-hours, Randy actually talked us into a much more cost effective treatment when it became clear that our issue was not as drastic as we'd initially thought. In the irrational state we were in, he could have easily gone along with the expensive treatment we'd asked for, but the fact that he didn't speaks volumes about his character. Great guy, and super knowledgable. Several competitors even had wonderful things to say about him when we told them who we were working with.

Brandon Kiel

I cannot more highly recommend Randy and ThermalPro, and will be calling him for any issues that we find in the future. Randy helped provide my wife and I peace of mind after we discovered evidence of mice in our home. He returned all of our phone calls promptly, and made time to provide a consultation on a weekend (and within 24 hours of our request for an appointment). Within minutes of walking through our home, Randy showed us where mice were entering and provided information about how to remediate without chemicals. We were so impressed with his services that we asked him to take a look at our box elder bug infestation, and sprayed for bugs on the spot.

Brigitte Smisek

I highly recommend ThermalPro! Randy responded to the urgency of removing a wasp nest from my shed. He also tended to a large ant colony in my yard. I appreciated that he took the time to follow up to make sure those yellow jackets were gone. He is an all-around nice person! Contact him for your indoor and outdoor pest removal.

Robert Cole

I called Randy on Saturday around 530, when I found this giant hornets nest attached to my fence. He called back around 7 and came out Sunday. I called 20 other places, no one had people on a Sunday. He was on time, prepared and very Profesional. He sprayed with a pet safe wasp killer, came back about an hour and a half or so later, removed it and even sprayed a few small nests on the house I didn't even know were there. I will definately recommend Randy and this company.

Pmahc Champ

Randy did an outstanding job treating my apartment for bed bugs. I had an absolutely terrible botched job done by Brothers Services prior, which Randy had to fix. Brothers had me doing hours and hours of my own prepwork which included causing friction between my roommate and I as I was the one who likely brought them in. I figure from the lost income from not working because of prepwork and sleep deprivation, the actual costs of the treatments probably set me back around 3-4 grand, I also struggled tremendously with my studies as I'm currently a student. Brothers was absolutely terrible but I was forced into their treatment by my landlord. Randy has had outstanding communication from day one. He also gives very fair prices for his treatments. He is very professional and has all great equipment to send those bed bugs to hell. I can't say enough good things about him and his service! Highly recommend! I really wish I would could have gone with him from the get go, don't make the same mistake I did initially with Brothers.

Cindy Marin

We called Randy at Thermal Pro last night since we noticed an influx of yellow jackets stalking our front door. Making it hard to enjoy and scary for people to come knock on our door. Randy was quick to inform us of all necessary information and was in our home the very next morning! Randy was very personable and knowledgeable and spent the whole time working on fixing the issue. I believe the best part of this whole transaction was the fact that he traveled well outside his “work zone”. He traveled from Roseville to Jordan!! That is a 50 minute drive! While all of the other “local” pest control folks, did not answer their phones, or said it was too late to chat or quoted us an obscene amount... That being said: I will always recommend Thermal pro to anyone that is looking for pest control. Best customer service!!

Larissa Anderson

Randy took my call late into the evening and showed up promptly in the morning. He was knowledgeable and tentative to our issue!

T. Wilson

Randy has always being professional and knowledgeable regarding any pest issues. He takes the time to make sure you're properly informed of what ever pest issue you may be experiencing. I recently contacted this company for treatment of CARPENTER ants in my home this summer. The ants were trying to take over, but no more! I would recommend this company to others & I would contact them again if I have any pest issues.

Monlyn Reu

Randy from ThermalPro was recommended by a friend to get rid of bedbugs and mice at my elderly fathers home. Randy is thorough in his work, does followups and puts in extra to make sure you are satisfied. He is a personable and friendly guy and I will use his services again in the future when needed. Thanks Randy. MonReu

Ling Nie

Randy is super professional and accommodate customer's needs. I have been working with Randy for all my properties. He is very communicative, punctual and informative, explaining the situation and remedies to me thoroughly. Plus he has the super reasonable price as well compared with other pest control service I had before. I would highly recommend him.

Deko Mohamed

Bed bud is stiil there.its not good quality.

Toni Kelsey

I must say so glad I found and hired Randy for the job he was prompt, professional, caring, he explained and educated us. Thank you so so much Randy for being a ???????? exterminator.

Julia Reich

Randy has been nothing but professional, helpful, and wonderful with our mouse problem. He's gone above and beyond in communicating with us about our situation and has been flexible and kind. Highly recommend!

Hibaq Warsame

It was a absolute pleasure working with Mr. Randy. He was promt and professional which made me feel at ease about the bed bug problem we had. I knew we were in good hands by how well the first phone call went with Mr. Randy. I would highly recommend ThermalPro's services.

Linda Pomeroy

During a recent move into a new home, it was discovered we may have an infestation of bed bugs that we might be bringing from our previous home. We needed peace of mind this was not the case. We contacted one of the larger and well known pest control companies and were told to wait a week and let the bugs find their new home. Also don't have any guest for this time period. Not acceptable. We contacted Randy late in the afternoon and he was at our door first thing the next morning. He inspected our home thoroughly and we received the peace of mind we really need to move forward. The inspection was free as well as a great deal of information to avoid future bug problems. Thanks Randy.

Fran Strefling

I never write reviews, but I am so grateful Randy came out on a late Saturday afternoon to exterminate my ant problem in my finished basement. Every company I called said I needed to wait until Monday. I found Randy on Google and he had great reviews so I called. He said he would come right over and help me. He was prompt, neat, courteous, and wore a mask. Randy also knew what he was doing and took care of my problem so I didn't need to spend two more days worrying. I would not hesitate to call Randy again for any pest control needs and I am the pickiest person I know. I strongly recommend Randy at Thermal Pro, I was a very satisfied customer.

Rebecca Conrin

Randy Johnson at ThermalPro is fast, courteous, knowledgeable, and very professional! He inspected my home and fought off my bed bug problem with in under 48 hours of me making my first call to him. He helped me prep my home (he even helped me take down my Christmas tree!) and stayed on location during my heat treatment giving me updates throughout the day w/ how my house was heating up! I felt very comfortable with placing my home in his hands. He works with his heart and you can tell he enjoys his work and helping others. I would highly recommend Randy for any pest control work that needs to be done! Very happy with ThermalPro. Thank you again! ????

Monica Moreno

Randi is a scam artist. He uses the same products that you can get at Menards and way overcharges. I let my landlord know that I did not feel that he was doing his job correct since then he has been harassing me and he literally just followed me from my house around the city of Saint Paul harassing me when he had no business even buy my home. A police report will be filed and so will a harassment order do not do business with this man

Keith Brutlag

Randy responded to my call to assist with wasps under the house siding within two hours. He worked professionally, efficiently, and effectively neutralized the nest in short order, then sealed the entry point two days later. Randy is personable and friendly. My experience with him suggests to me that he is a man of honesty and integrity. I highly recommend his services.

Mai Xiong

I had a wasp issue and Randy came right out and took care of the problem. Great services and would recommend Thermalpro to anyone.

Caspian Bistro

We had the pleasure of working with Mr. Randy Johnson on a spray project last week. He arrived on time and completed the work with care and paid attention to every detail and far exceeded our requirements. He was extremely professional,knowledgable,and addressed the job at had to the most minute detail. I would highly recommend him for your pest control needs. We appreciate his assistance and would not hesitate to contact him in the future.

John Strantz

Randy was recommended to me by another pest control firm as he is respected by his peers for being the best in the type of pest control I required. Randy provided friendly and professional service! I was in desperate need of immediate service and Randy was able to meet my needs. Randy could have taken advantage of my need for immediate service monetarily but did not. I am writing this about 6 weeks after his service and I can say my pest problem is gone. As a bonus, Randy treated and fixed a couple areas in my yard for ants at no charge.

Brittany Ranallo

Randy was very professional in his work that he provided both at my place of work and my home. I would absolutely recommend him to anyone who has any sort of pest control needs. We received great service at a great price, which isn't always an easy combination to come by.

Serena Garcia

ThermalPro green heat solutions is an awesome company! When I met Randy Johnson he was very professional, yet personable. I will trust him and his company with any pest problems I have in the future as well!!

Tamika Baskin

Thank you for the fast, friendly and professional service! After becoming extremely frustrated of my inability to rid my home of ants, a friend recommended that I contact Thermal Pro. Once I shared my concerns with Randy, he recommended a plan that focused on getting rid of the problem without overpricing me. His knowledge and expertise saved me money, time and my sanity. Now I can be comfortable knowing that my family will be unbothered by pests in our home. If you are looking for professional, experienced and quality service, contact Randy at Thermal Pro!!!

Susan Carpenter

Randy was very professional and even came back a second time to double check that my yellow jacket problem was taken care of. I would definitely recommend thermal pro to any friends or family with a pest problem.

David Lee

Randi is a great man who tells it like it is and gives us accurate facts and data on dealing with the issue. I felt safe knowing he was going to solve our bed bug issue and he even cut me a great deal. He even gave me and my roommate some BBQ he had left over which was delicious. You would be a fool to not try ThermalPro and they will forever have our business!

Sheree Stadler

Thorough, trustworthy, friendly, educated and affordable! I recommend Thermal Pro for pest control and other challenging jibs needing to be completed. They also do other jobs as well! This company is worth contacting!

Sadaq Omar

Nice service took care everything we recommend

google user

Randy knows everything about bed bugs. He will get rid of them so you can sleep at night. He cares about you. He is polite, punctual, professional & trustworthy. Call him if you have any pest control issues. He will get the job done. I highly recommend Thermalpro. Great company & service. Call them today especially, if you have bed bugs.

Bruce Loerzel

Randy came out to my house on a Friday and helped me put together a game plan to fix my ant problem. I really appreciate his professional expertise. I would definitely recommend calling Thermalpro!

Tyrone Moore

Came on time and haven't seen a ant since

Hannah F

Randy has exceeded my expectations! He is willing to get the job done in a timely manner and also is very helpful with giving tips to prevent any future infestations. He went above and beyond for my house and I greatly appreciate it! I called and he came same day to check it out. The job I had was a big one and he took it with poise and I can’t thank him enough. I’m a new home owner and it was my first experience with mice. I will continue to use Randy for any pest control needs in the future! Thanks Randy!

Nick Alonzi

We had mice in the kitchen and so we called Randy to help out. He got back to me in a timely manner and was out at our house the next day. He not only help seal holes and set traps, he took the time and care to explain what he was doing and gave me tips in the future. His service was top notch and attention to detail was great. I highly recommend Randy if you have a mouse problem.

LAMONT BROWN

Randy runs a very good company . Very professional ! I payed for a heat treatment and not only did he do the heat treatment he sprayed also . On top of that he caulked around my house anywhere he saw where rodents could enter . And that was on the house . My house is now bed bug free ! Thanks Randy ! You have a customer for life . ????

Melanie Williams

Mr. Randy Johnson is one of the most personable and outgoing people I’ve met and provided the best customer service I’ve had during my stay here in Minnesota. I was staying at an Air B&B for the month and came across a small bug on the bed and was very concerned so I took a picture and kept the bug in a ziplock bag. He was the only Pest Control Business open on a Sunday which is a plus for us customers. I couldn’t find my way to the location so he called personally to make sure I had the right address. He even allowed me to text him a picture of the bug first but I wanted to be sure so I followed up in person. He provided me with so much information about the bugs and beetles and educated me on why it is what he said it was, so I would know In the future. He also provided me with all the tools I needed to prevent any further pests from inhabiting the apartment I was staying with and showed me how to apply and use them. He provided me with piece of mind as well as the tools to make sure this wouldn’t happen again. The ease with which I was able to contact him and the fact that he’s just a good guy trying to help people out without trying to make a quick dollar is why I would highly recommend Mr. Johnson to anyone in the Minnesota area. I wish all my customer experiences could be like this one.

Heidi Peters

Randy at Thermal Pro was very timely and professional and he successfully got rid of our house pests! I would highly recommend him to anyone in the metro area in need of pest control.

Mario Aguilar

I highly recommend ThermalPro. Randy was very responsive and professional. He explained in detail the steps that needed to be done to remediate the bed bugs issue. Great customer service and price. Thank your for a job well done!

Trudy Morgan

I just want to say the technician did a AWESOME job. I can actually sleep through the night .I thank Thermalpro for getting rid of my pest .Thank you for doing your job and follow ups and giving me peace of mind.

Cindy Testa

Randy is prompt, professional and very knowledgeable. He responds quickly to phone calls. I discovered him through my employment as property manager and now use for home too. Called on Tuesday and appointment was Friday. Top notch service.

Abigail Amundson, MA, LPC

I have been working with Randy for the past 10 years at an apartment complex and recently asked him to do some treatment at my home. He has always been a great professional at the apartment complex. He always has a smile on his face and shows up when we needed him. He can take care of any pest problem in a multi-housing setting. Then when I invited him to come spray for ants at our home, he was prompt and courteous. He even helped us remove a possum from under our shed. Any pest problem you have Randy can help! Great service and worth every penny.

Teresa Birch

Randy is a exceptional guy! I needed someone local so I looked up pest control and I found Randy so I called him and he scheduled a day that would work for me. Randy came out and sprayed my house and garage!! He got the job done, I would highly recommended ThermelPro!! Thanks for a great job done!!

shayne spastic

Randy did an amazing job getting the squirrels out of my roof. He was incredibly nice, professional and friendly. He sealed up all the spaces so no squirrel will get in again. I would definitely recommend him to anyone.

Jess Luce

Great, honest service!!! Randy came out on a Sunday within a couple hours of our calling to see if we had bed bugs. He was very professional and clear in his explanation that we did not have bed bugs. He easily could have said we did and charged us thousands of dollars as the other companies were trying to do. He would not even take the tip I tried to give him for coming out on a Sunday. Thanks Randy! Jess

Ayesha Ahmed

Had a great experience with ThermalPro. Randy provides great service. We received personalised care for our mole problem. He goes above and beyond and is eager to help in any way he can. Really hard working, honest fellow, would highly recommend!

Katrece Coleman

Great service with affordable prices. Best pest control service I've experienced in along time.

Margaret Rausch

By far the best customer service we have ever experienced. We moved here from another state. We found what looked like cockroaches in the house we are renting. Thremal pro came out immediately and notified us that they were not in fact cockroaches. Instead of just charging us a bunch of money, or doing unnecessary spraying, their solution was effective and very affordable.

Jason Oakes

Randy was friendly and provided prompt same day service!

Tasha Johnson

Amazing service very professional and reliable.

Suzanne Singer

We highly recommend Randy and would definitely call him again and recommend him to our family and friends. I found a wasp hive under my eave and called Randy whose response, expertise, professionalism and commitment to doing a good and complete job was exemplary. He also sprayed around our house for bug prevention. His cost was very reasonable.

Ashley Newby

Working with ThermalPro was a great experience. Communication up-front was informative and timely. On the day of service, he listened to our requests and provided service based on our needs. Would recommend!

Shane Kemper

My lil one found a huge hornet's hive up in a tree while playing in our front yard. I called and spoke to several companies before calling Randy at Thermal Pro. Once I talked to him he said he could come out right away and handle the problem fir a fair price. Within an hour of talking to him he was here working. He was polite and extremely professional. Randy explained everything he was about to do and even took the time afterwards to show me the queen and he even looked up the species for me. Once Randy was done everything was cleaned up like he was never here. If you are in need of any of the services he provides I would highly recommend calling Randy for the job.....

Laura Kinney

Very pleased with Randy! He came right away and took care of our bee issue. Getting a hold of a tech/get an appointment was a bit confusing, but Randy was great!

David Lacher

Randy is great to work with. I also had a chipmunk issue that he was able to help control through his network!

Rhonda Johnson

I was very pleased of the service that Thermal-Pro had completed at my home. The Thermal-Pro technician was very knowledgeable of his profession. He directed and showed me the areas that the bugs were coming into my home. Since, I've had my home serviced I have not seen anymore bugs inside my home. I'm very impressed with the service that was given by Thermal-Pro. I highly recommend Thermal-Pro to future customers.

Layla Toussaint

Great customer service! And reasonably prices.

Matt Molitor

Randy at Thermal Pro was excellent. I had a terrible bee issue at my house and he was able to come out the same day and fix the issue. I called 15 other pest control companies and none of them were as reasonably priced and willing to go above and beyond like Thermal Pro. I highly recommend them!

Barry Draxten

Randy showed up on very short notice and did a professional job of removing our ground hornet nest.

Jeni Raddatz

Randy is incredibly professional and was able to make time the very same day I called. Not only did he put my mind at ease with my pest problem in our new home, he took me around the whole house offering many insights to pest prevention. I highly recommend him to anyone in need of pest control.

RaShunta Johnson

I Highly Recommend ThermalPro. I Called Randy Due To An Spider Infestation And He Came To Inspect My Home The Next Day. He Was Very Informative And Professional And I Haven't Seen Any Spiders Or Other Bugs Since He Came. Great Job Randy!

Kellen Dins

Randy, at ThermalPro did a great and through inspection of my condo building. He was on time and provide a lot of informative things to help me understand our rodent issues.