Here you will be able to see all the feddbacks of people like you who bought the products and services of Family Pest Control (Pest Control) near Saint Anthony (Canada).
At the moment the business has a score of 4.8 out of 5 and the score has been calculated on 127 reviews.
As you can read, its rating is basically the highest, and it is founded on a high number of reviews, so we may be pretty sure that the evaluation is quite reliable. If people have bothered to evaluate when they've done well, it works.
As you know, we don't usually stop to put evaluations when these are correct and we usually do it only if we have had a problem or incidence...
This Pest Control corresponds to the category of Pest control service.
Caleb provided great service. was on time and did a great job.
Always do a great job. I've used them for almost 2 years with no issues.
Family Pest Control does an outstanding job. Very prompt, courteous, and thorough. UPDATE: Continued great service from Family Pest Control...we are pest free!
Everyone I interacted with was professional and courteous. We made a good choice with this company.
Excellent prices and excellent service!
I hired Family Pest Control for an $800 dollar Attic Remediation in January 2022 with a contract stating they would install a one-way door and seal all other possible entry points. They installed the door and failed to seal all other possible entry points. I continued to hear rodents in the attic. I reported the problem and they said they would "recommend a carpenter". I demanded to know what exactly I was getting for my money and they said "we are going to reimburse you". I received the reimbursement later that day. Family Pest Control did not honor their contract with me and they wasted my time and energy over about a three week period.
We used bugco pest control for a year and change till family pest control came one time and took care of our house! By far the best company. Y’all need them only quarterly nor every 3 weeks!
Great service. Services were explain with details and professionalism. Very punctual. I thought we had termites, but they let us that it was only carpenter ants, and the treatment for that was a lot cheaper. Offered the termite prevention treatment without forcing it on us. We decided to do it, and the price was a lot cheaper they other companies for the same service. Highly recommend this company.
Always prompt, professional and courteous. We love this company - wouldn’t use anyone else.
Been using them for 2 years. Fantastic. Always helpful.
I’ve used Family Pest Control for many years. They come every quarter to spray inside and outside. I’ve always had great service. The last few years I’ve had Ruben Roque as my inspector and he has been by far the very very best I’ve ever had. He’s friendly, he’s professional, knowledgeable and ALWAYS on time!! He knows what he needs to do and is thorough, plus I don’t have bugs in my house. Ruben is personable and I wouldn’t have anyone else! Thank you Family Pest Control for such a great employee!
Bob showed up on time, is professional and thorough. The rates are fair and the courtesy is like the old days, not corporate scripted. I love this. I recommend two things: support of local family owned businesses and spread the word.
Caleb did a great job. Keeped me informed and sprayed the house. Let me know when he was arriving and got there at the time Would recommend
Technician was so very kind and helpful. Ruben is a professional and helpful employee, so very knowledgeable for our situation. I will use them for any situation that comes up.
Great company! I highly recommend using them!
I have been using Family Pest Control for a while now, they are always very professional and have enjoyed using them. They will always come out for a free treatment if I find anything alive after they come and spray! Keep up the good work! Thank you I just wanted to add some more info to my review. I recently had a critter problem trying to destroy my roof, I called Pest Control and they quickly came out to help. Thanks to Austin and his team for helping catch the raccoon!
Service was great, will continue to stick with this company.
Great at calling me to remind me when quarterly service is due, work on weekends, friendly towards my dogs! Easy to pay with my credit card on file and discount for paying the year in advance. Servicemen are polite and professional.
Serviceman was extremely pleasant and courteous. He explained everything well and was considerate of my pets as well.
Our technician was very professional and helpful. He did a great job and we plan to use this company again
Both of the techs that serviced my house were professional and thorough. Highly recommend this company.
Thought I had a rat problem and wanted someone who could come out quickly. I called on Thursday, they were able to schedule an inspection for the next day at 10am. Bryce arrived at 10 on the nose and got right to work. He assessed the situation and wrote up an estimate which he emailed immediately. Very pleased. Update: Bryce returned to perform the work and again arrived within the specified time frame, reinspected the crawl space and fitted the various openings with screening to prevent rodent/pest intrusion. One further appointment is scheduled to complete the work and I'm sure it will be satisfactory.
I believe the rep that sprayed my house was John. Great guy and great service. I've been telling family and friends about Family Pest Control. Thanks for killing those critters!
My technician showed up early and was prepared. He answered all my questions and worked efficiently. I was able to get on with my day virtually uninterrupted. I recommend this service
The technician came promptly at the agreed time. He was quick addressing problem areas that we identified. We had a substantial drop in pests and beleve the cost for the service was quite reasonable.
We called family pest control after waiting way too long to address an ongoing roach problem in our kitchen. We put it off because we thought it would cost more than we'd want to spend and wouldn't be satisfied with the services. Really carrying the mentality from our last apartment into our current search. Family Pest Control showed us that a pest problem doesn't need to be more of a problem when you have the right approach. We ordered two treatments that included spraying our yard and the price was the best deal for folks who had similar offers. Gustavo carried out both sprays and was communicative by sending a text estimating arrival time, timely by arriving just before the actual appointment, and informative by engaging us in conversations about the work he was performing and additional recommendations we could perform on our own as a follow-up to the treatments. After the second spray, we caulked up all the tiny cracks in our kitchen as we can finally use it again without having to think about killing roaches left and right. Working with Family Pest Control has literally brought us peace of mind. THANK YOU. Highly recommend to anyone who is searching for quality services.
So far they came for the estimate and were very detailed on how the process was going to happen. I'm glad they don't just bait to kill. They give the animals a chance to get out on their own. Once we agreed on the price, they put baited traps out but left the openings open so they could get out. 2nd time they came they sealed up majority of the openings with a metal screening and mesh and put traps out in the yard around the 4 corners of the house. 3rd time they are setting traps to kill and sealing the rest of the openings. Last visit will be to dispose of what is caught in the traps. After that we have a 1 year warranty for the services paid. We are very pleased with the thorough process and walking us through it all.
Wonderful, polite and upstanding service and very fair pricing, no pressure or upselling like other “big name” competitors. Technician took time to explain all options & answer questions thoroughly and to make a fair estimate for our house. All aspects of the service were done in a professional manner, would definitely recommend and will be contacting again for all my future pest control needs.
They are quick and complete on every visit. I have been using this company for 30 years. I have always been very pleased with their service and the technicians have always been very polite and pleasant. Would not consider using any other service for pest control! Jim Sweeney
Very knowledgeable, professional and thorough. They stand by their work and even have helped me identify pests that they were not treating for and charged NOTHING for the extra service. It is nice to be able to rely on business and have that caliber of service. Justin who performed pest service is very nice and my dogs love him Highly recommend this business
Caleb was great! I’ve used family pest control for a while and they are always timely and helpful.
I moved into a new home and called Family Pest Control based on a referral from a friend. There were ants overrunning the kitchen and bathroom - assuming the new construction disturbed their previous living quarters. They were able to fit me in right away. They were very professional and explained everything to me and let me know they were available if the problem persisted. I have not seen any ants since they were here which was a great relief as I had enough to worry about with moving in. I plan to use them for regular pest control service. Thank you very much for being available when I called, doing the job you advertised and providing professional service. I'm finding that to be something rare with most businesses I have encountered lately.
Everyone we talked to with Family Pest Control was fantastic and super helpful. Chance was our tech and was super friendly and informative. We had a great experience and will definitely be contacting them for any future needs.
Ruben (the technician) was extremely friendly! He gave us advice on how to prevent some pests from congregating. He even gave us Texas newbies suggestions on good food and things to do! He patiently took the time to answer all of my questions and reassured me that my dogs and cats would be safe. I wish more companies employed people like Ruben! The office woman that took my appointment was the same. Very patient with my questions and indecisiveness over which services to get, but never made me feel rushed into making a decision (and we spent almost 30 minutes on the phone). It was much appreciated! I’m very impressed with this company!!
Our service guy Jonathan was very thorough and explained the process. He answered all my questions and was very thoughtful when spraying both inside and outside our house. Great company! Great service!
I have been using Family for pest control, with excellent results, for several years. I am on the auto-quarterly plan and get great and reliable service , from trained professionals. I highly recommend Family Pest Control.
The experience was great from beginning to end. Our technician, Jonathan, was on time and was efficient. Everyone I dealt with either on the phone or in person was amazing.
Austin and Bryce did a great job of getting rid of our pests. Super professional and efficient!
Funny there is only one Google review which is most likely an employee or family friend. These people act very friendly on the phone and in person(Reuben).....when in reality they serve only those who never complain I assume. I used them in a rental house maybe 2-3 yrs ago and they promise to return in a 30 day period If you continue to have problems. Well I did with the rental property and had them return twice. I moved before the next treatment. Now I have married and bought a nice home so I called them again not realizing how they really operate. My name had changed and they happily set up my initial visit. Reuben, the same guy who came to the rental property showed up, did the service with a smile and then remembered me from my rental property. He said he remembered the problem I had with bugs and said he would cuss every time I called back(2 times). He joked about it but apparently they do not like call backs and I guess he went back to the office and said I was the girl who called back twice on their 30 day guarentee. Well the service was done on 7/31/2015, paid in full $146. Today on August 6, 2015. They nice little lady from the family company calls me to say that I am " out of their grid" (a whole 18min from their office) and they won't be able to service my home after all.( but thank you for the $146 on a slow week I guess). I have never encountered such a blatant lie from a company in my life. I will be posting my story and complaining about this money hungary unprofessional, untrustworthy company everywhere and to everyone who will listen. BOYCOTT!!!!! Don't let businesses treat people this way.
Good service professional and thorough and right on time
On time and completed task quickly.Best of all, no pests have been detected since I started using FPC.
We have been in our house for four years and have not had any ant problems until now. I chose Family Pest Control because their reviews were mostly positive. They came out on Thursday 7/14 to spray for the ants; however, a week later I still saw them crawling around. I figured that it would take a little while for the chemicals to get to them. It's been about a week and a half now and I'm still seeing ants. I give the company 3 stars because it does not seem that their spray is very effective but their representatives are polite and pleasant to work with. Update: Family Pest Control reached out to me to remedy the little black ant issue. It's been a few days and already I've seen a huge improvement. I have to commend Family Pest Control on proactively reaching out to me after I expressed my concern. Their actions show that they truly care about their customers.
They showed up exactly on time. They were SUPER nice and they were super quick. Not only did I get a receipt and an invoice, I got a summary of all the chemicals they used and the places they sprayed. Will update as they will be coming back in a week.
Ruben was very professional and seemed to care about chemicals used outside to protect my animals and pond. Their prices are competitive in the industry
Very impressed with the service and the integrity of this buisness. I will be calling them again for all future pest control needs.
We have been using Family Pest Control for over three years. Had my quarterly service with Caleb this morning and as usual the service and quality were excellent. Thank you for keeping my home pest free for 3+ years now!
Austin has been an amazing experience to work with. He arrived has been very knowledgeable and made a huge difference with the Rat problem I had going. Definetly would recommend this local family owned business over Terminex any day! ????
The customer service by this company is outstanding Ruben is so thorough and timely. He is very friendly and takes the time to explain the service being provided. I will always use Family Pest Control because for the last five years they’ve helped keep termites away, mice away, and any other critter. They are worth every penny!
Gentlemen was very respectful and professional asked us if we had any questions about the product they were using before and after service The only thing I wish would’ve happened was a call beforehand that they were on the way but other than that we will definitely use them again
Great customer service and fast response, affordable. Thank you
Caleb/Trey were great, very professional
Friday I moved into a new apartment where the appearance was very deceiving, what looked like a gorgeous newly renovated apartment turned into a nightmare my first night. It was infested with roaches!!! I spotted and killed about 40 roaches before I threw in the towel and had to find somewhere else to stay for the night. Saturday morning I woke up early and called around to a handful of pest control businesses who all happened to be booked... that was until Ray at Family Pest Control answered and was able to fit me in last minute on a busy day. The fumigator Austin was punctual, quick, and awesome! These guys are a prime example of exceptional customer service! It is now Saturday night and I can say with relief my apartment is no where near the way it was yesterday! I would definitely recommend this business to any of my friends and family in need of pest control.
I used them initially for a rodent infestation and now used them for about 2 years for quarterly pest control services they are always responsive and do a great job!
I read such good reviews that I called you for a quote on getting rid of my roach problem . The receptionist told me they were German roaches , gave me and estimate for 1st time service and every 3 month follow up . I understood if I had any problems in between to call . I still have roaches 10 days later so i called and was told a reapplication was $ 75.00 ! Why wasn't that ever discussed about this before I spent $ 155.00 ? Regina Holland
Always great service. Love the fact that they are a family owned and operated company.
Wonderful service every time. Highly Recommend Family Pest Control.
Caleb did an outstanding job servicing our home. He was very professional and thorough! We have used Family Pest Control for 35 years and will continue to do so. This is a first rate company.
Nathan performance and services was excellent. I would use this company again in the future.
Technician called before he came out. He was very efficient and professional no explained what to expect when he was doing the treatment and after the treatment. I will be using them regularly.
I’ve used their service for years, and they always do a great job. They are friendly and professional, and attentive to my concerns.
Family is the key word because that is how you are treated. Both techs I've had out to my home have been personalable and knowledgeable. They were also very considerate of my Dog and concerns about her safety. Ruben even helped me with my wasp problem! And when I found extra bugs between treatments, John came out and treated my house at no additional cost. The office staff is friendly and the cost is lower than most places. I would highly recommend giving family Pest Control a try.
We had requested the scheduling of both our regular quarterly service and a new flea/tick treatment for our yard. Jonnatan Gonzalez arrived on time and was very professional. He described the details of the lawn and yard treatment and he suggested that we observe specific "wait" times before allowing our puppy on the grass and before irrigating the lawn. He was thorough, personable and professional.
These guys are great. Got the job done. Professional, and kind to the 2 raccoons they caught in my attic.
Good job overall on doing my pest control but a bit pricey. Also considering we are in a pandemic, i expect techs to come to the door prepared with a mask. They should not be asked if they have one. So big minus there. I will be going in a different direction next time.
Like you would expect at a family-owned business, they are friendly & honest. I've felt southern hospitality with all of the employees I've spoken to.
We are very happy with this company, and especially the tech who helped us, Justin. He was very punctual, polite, friendly and did a fast but neat job, not overspraying as others have done. He carefully explained how their chemicals work, what to expect, and how long it would take to see results. Our realtor recommended Family pest control and we are very glad to have worked with them!
Our first service was excellent. Very impressed with the technician. Friendly and professional. Couldn't ask for more!
I had excellent first time service !!! my technician was Ruben he was awesome super knowledgeable was very funny and friendly with my little twins that followed him around explained treatment program and it worked saw a big difference the day after he left ! Thank you for being professional and awesome ruben will definitely recommend this company to anyone looking for a good reliable company with good reasonable rates and stuff that actually works this is it family pest control .
Love this company! If you are looking for a Pest Control Company, I highly recommend Family Pest Control. My mom has used them for over 30 years and now I use them in my home. I was coming up on my quarterly treatment but I saw a few spiders and a scorpion near my front door, so I called them that day and they were able to squeeze me in that evening, and didn't even charge me extra! They just considered that my quarterly treatment. I was very pleased with that experience. They are always understanding, always do a great job and very kind!
First time to use. So far so good. They were here about 3 weeks ago. Fleas are really bad this year. Still dealing with them. Basically the jury is still out. This is third treatment with them. I like the results. They listen to what I have to say. Definitely would recommend!
Very reliable! The tech was friendly and knowledgeable
Great service, professional and super thorough. Very informative, answered all of my the questions. Definitely recommended service.
I have been a Family Pest Control customer for 20-years or so. It happens from time to time that a bug issue will not be successful after treatment. This just happens with any service provider. What differentiates FPC from the crowd is that a quick call results in a courteous response from Kelly and family and a rescheduled no-charge visit. I prefer to pay annually most years because there is a discount provided. The regular retail price is very competitive if not the best out there. I highly recommend FPC.
We have asked for the same person to come everytime, Ruben, and they deliver! He is extremely courteous and professional. We love this company and wouldn't go anywhere else. We did go somewhere else for a short time because my son recommended someone. But his house needed a lot more and this company that he wanted us to go with was not able to deliver the quality service with his pesticide issue. I asked him to try family Pest Control at my expense and if he wasn't happy I would double his money. He now is a family Pest Control customer.
Good people. Responsible and contentious.
Caleb and Roger were awesome! Professional and prompt!
Great quality service with very thorough and knowledgeable service representative
They were very professional when they came to home and my daughter's, father. They took their shoes off when coming into our home. They explain to us everything they use chemical wise and educated us on point of entry for water bugs(texas roaches) they did not over charge for their service. I would recommend them if anyone needs a good pest control company
Great service. Punctual technician every time. The office works with any scheduling conflicts and they get the job done.
Caleb was awesome, very professional and quick.
We just moved into a new house whose owners didn’t take great care of the exterior, so there was a big ant and wasp issue. We ordered a full yard and ant control service with the eaves as well. When we went back out to the house after the service, I didn’t see a single wasp or ant! The office is very prompt and polite, and I had some questions about the process, so the actual technician called me and answered all of my questions. Overall a great service, good value, and very polite and knowledgeable staff. I’ll be using them again!
Prompt and polite service at the best price around.
Employees here are friendly and supportive when it comes to your house issues. They provide guidance and support your decision to do your own work. They aren't pushy or will try to convince you otherwise. They are at a decent price range when it comes to pest control, but the construction to repair the damage or places the pests are getting in through is way too high. I fixed the problem with 3 traps for the squirrels and covered the holes they told me they were using the get in with wire and/or plywood for $150. They were going to charge me $600 for the repairs and about $200 for pest services. I can't dish out too much right now, but glad they helped me identify the problem and issues around my house and I was able to fix myself.
We switched to Family Pest Control about a year ago and they have done a great job. We were paying a high end company, who did not get the job done. FPC is very professional and informative from the receptionist to the technician. If I ever have a question or issue, they are quick to help or fix. Thank you Cassandra and Kelly! Great customer service! We will always recommend to friends and family.
Every FPC service technician with whom we’ve interacted has been exceptionally efficient, informative, and friendly. The same holds true for the office staff. We could not be more pleased with this top-tier service.
Caleb and Jonathan Higgins were super-fast and friendly. We have been using Family Pest Control for a couple years now and they do a great job of keeping pests out of our home. Thanks gents!
Service member arrived on time. He performed a thorough inspection and was able to answer all all questions
This company is super helpful and friendly. They quickly answered the call and took a good amount of time answering my questions and ensuring I understood the process of clearing it carpenter ants in trees. The appointment was sooner than I expected and they showed up on time. From this point the technician again showed me the problem and quickly sprayed the trees providing more services than I expected without charging extra. This company truly cares about customer service and I will definitely use them in the future.
Higgins was very through and professional!!
Very professional Great service Genuine Worked !
Good folks do things the right way the first time.
Family Pest Control is an absolutely amazing company. After buying a home and moving to San Antonio in July of 2018 we discovered we had a cockroach problem. Being new to the area I called several companies I found online. Family Pest Control was the only one that could come out the next day. They came out and treated the house, 2 weeks later we still had problems they came out and treated the house for free. We haven't had any issues since. They treat our home quarterly and we don't have to make appointments in advance. They send us a notice that we need to schedule our quarterly appointment the month it's due. They are always either on time or early. Our family highly recommends Family Pest Control.
Good Service and really pay attention to detail.
Kaylen was friendly and knowledgeable. While I had some ideas about how to deal with the pest problem, his inspection and recommendations provided additional information, especially regarding plugging the A/C line into the house. While the situation doesn't warrant professional services at this time, his recommendations helped me better plan on how to handle the situation myself.
Caleb was awesome. Very professional. Listened to my concerns and was courteous. 5 stars ⭐️⭐️⭐️⭐️⭐️
I was having issues with fleas in my home, attacking me, my cat, and my child. I paid $300 for Family Pest Control to come out and apply flea treatment. The treatment did not work, as the fleas were still very much alive, and continued to eat at my legs. I contacted FPC, and they scheduled a day to come and treat again, free of charge. Again, the very same day after the treatment, I'm in my one-year-old's bedroom, and I find a flea crawling on my leg. I contacted FPC again to let them know the problem was still occurring, and they informed me that some fleas were resistant, so they wanted to come out a third time with a different rotation of chemicals, again, free of charge. At this point, I'm done with the company so I decline the offer and ask for a refund from the initial service. I went to Walmart and bought a pack of 3 small foggers for $15, set them off in the morning, and immediately noticed the difference that night. Goodbye, constant itchy feeling. To FPC's credit, they were very accommodating with the offers to respray, but if the chemicals used didn't work the first time, why would you not use a different rotation the second time? And if you did, then you have even more issues with your products than I initially thought. I know there's a difference between spraying and a fogger, but charging $300 for a professional service for something that $15 at Walmart took care of is absolutely absurd. I just wanted to get it nipped in the bud as quick as possible, and now I know the best way to, while saving $285. TL;DR - Paid $300 for flea treatment, did not work both times they sprayed. Paid $15 for a few foggers from Walmart, worked first time.
All around Great Company!!!!!!! I have used them for many years!!
We have had Family Pest Control for over 35 years. They are great people and always do a great job!
Our technician Caleb was extremely professional and helpful as we have never used an exterminator before! He explained everything thoroughly and finished the extermination efficiently. Would 1000% recommend using this company!
This company has been wonderful to deal with from routine pest control to rodent infestations. Ray helped me and was absolutely awesome. Even repaired many of the entry points in my home left by shabby past contractors. I'd definitely recommend these folks to anyone.
Very professional. They showed on time and did a good job. I'm enjoying their service since 2015 and for sure I am an happy customer.
I am completely disappointed with the tech that came to my home today. He was rude and insulting and I do not want see him in my home ever again! I have been with Family Pest for 2 years now, today's visit showed me I have to start looking for another vendor.
You can always count on their staff to do a thorough job every time! We have used their services for quarterly pest control, the seasonal Texas mosquitoes, wasps and rodents. Great quality service and professional courteous staff.
Family Pest was highly recommended by a friend and I would say they understated how great this family company actually is. Great service, quick, friendly, and most importantly do an excellent job. I would add more stars if I could!
Caleb - This gentleman performed my quarterly service today and I couldn’t be more pleased. He was thorough and very polite. We’ve used Family Pest Control for some time now and they have always been responsive to what we needed.
I use this profesional Family Pest Company and Highly recommend it. I live in San Antonio for10 years now, have this company since I moved from Los Feliz, near Hollywood, CA. super happy with this so profesional Family Pest Control Co. They are proficient, fast, great price, and very reliable. If I ever have an issue, they immediately respond taking care of it, the best part is that their products are so safe for children and pets, not dangerous like I felt I was with Co I used in Los Angeles. I hardly have issues since they really work at my house when they come, quarterly. I have a safe environment to live in. I strongly recommend this company if you want to live in a pest free home, and breathe air in it that is not dangerous for your children, yourself and your pets. They have most honest and nice people come service your house so expertly. Their know their bugs and everything they do when, where, and they nest, and all that. Love Ruben and now Colman, they are awesome. They are great!!! Thank you so much, Frances
Been using this company for years at multiple homes. Started with as needed basis, then went into quarterly service and have now even used then for peripheral services. Great service, professional, reasonable rates, no complaints. We never feel like just a number with these folks. They genuinely care about the service and customer experience. Looking for new service or not happy with your current service, give these guys a chance, for sure!
Caleb and Johnathan came and provided amazing pro tips on what to look for when it comes to termites. Both were honest in thier findings and provided bid which was great.
Nathan did an amazing job for us. He explained everything, was very curteous, and told us about other services that they offer which we should consider. Will definitely be using Family Pest Control again in the future.
Nice service, show up on time, excellent communication.
I called Family Pest Control for help on a flea treatment. They responded quickly and did a great job at a fair price. I would not use any other pest control service.
I been servicing my house with Family pest control for over a year and I never had any problems. Very professional staff and friendly always on time and great communications via email phone and text messages to remind me of any appointments and services.
I got a one time service as I have peat control though my apartment complex, but I kept having a return roach problem. I hired Family Pest Control after I found them on a google search. They are Prompt, professional and through. Scheduled a follow up appointment before they left and I got a reminder text. Would highly recommend.
I have been using Family for over two years. I really like this company. They are always on time, work around my busy schedule and have never once had to reschedule or even call because a technician was running late. I think their price is very competitive and the product they use has kept our '70s home, pretty much bug free since we have been using them. Finally, I have never had a bad or unfriendly technician come to my home. The first Tech that ever came out was Tony. My last tech was Coleman. I only remember their names because it really speaks to how professional they were. Finally I just want to say that I had another company solicit me to change over to their company. I declined and told them I was very happy with the company I had.
This business is courteous, responsive, and professional. Roger was my service technician and he was exactly on time, very respectful of my property, very helpful, and a real pleasure to deal with. I will definitely use Family Pest Control’s services again.
No one ever wants to call a pest company for rodents. But when you do Family Pest Control was outstanding. Having priced services with several companies they were affordable and responsive. Austin was EXTREMELY professional as well as his helper Chance. We will be using them for all our pest control needs.
Austin was outstanding! Did a thorough inspection of the house and explained everything in detail. Great company!
Prompt, courteous and efficient service at a fair price. I can definately recomend this company for your pest control needs.
This was the 4th company I called. The first company cancelled last minute, and 2 others had ridiculously high prices for a pest inspection WDI report needed for our home purchase. Anyway the price was about a third of one company, and they were able to work me in the same day. I felt like I got more than I paid for. He was on time, very professional, didn't rush through the house and I feel like he did a great job. The phone service was also very friendly, courteous and responsive. I had an overall excellent experience with this company and would recommend them to anyone needing a pest inspection. Thank you!!
I contacted family pest control for a silverfish and spider problem at my home. They came before the appointment time which was set for 9 AM which normally is a good thing However i wanted to be there to decribe the issues I was having. A houseguest let them in and by the time I got there which was 9:07 and they were already finished. As it was a result I continued to have silverfish problems and called them and left a voicemail on a Saturday. And not return their voicemail and they showed up at my house and unannounced that following Tuesday again I was not there and they resprayed with instructions from the houseguest. I continue to have an issue with the silverfish. Due to reviews I assumed there would be more thorough. I would also assume they send a more experienced person for a new customer but the person said he was new. I'm disappointed and will not use this company again.
I've used this company several times in the last year. They truly treat you like family. I was scheduled the next day each time I called. They explained thoroughly what the situation was and how best to fix the problem. They never tried to upsell or provide services hat were not needed. They guarantee their work, they are prompt and they provide excellent communication during the whole process. I will continue to use Family Pest Control as the need arises. I trust them and they worked hard to gain that trust.
I researched on line looking for an exterminator and found Family Pest Control who had great reviews. So, I decided to use them for termite treatment at my rental home. I was very pleased with the professional service they provided. Everything was explained in detail by the owner who came out to evaluate and gave me a written proposal of everything I should expect upon their return to do the treatment. Upon completion of their service, I received a written 1 year guarantee for the termite treatment. Their pricing was very reasonable. I have no problem recommending Family Pest Control.
Great Service, Highly Recommend! Was referred to this company after paying high prices with other competitors. Loved the customer service from over the phone to pest control officer. I definitely feel comfortable having Family Pest Control come into my home, unlike the other guys.
I’ve used family pest control for about 1.5 years now. They do a great job and all their technicians have lived up to all my expectations. They’re on time and respectful. What else could you ask for.
Jonathan H. was our tech. Very friendly, showed up exactly on time and took the time to explain what he was going to do and what to look out for with termites. Everyone that I've spoken to over the phone was very nice and scheduling was easy. No complaints from me. It was a very positive experience.
Family Pest Control is a very reliable and service focused company. They follow up each quarter to schedule their service and always show up on time. Since I have been using their service the amount of insects has been reduced and especially a reduction in those annoying millipedes.
I've lived in Texas for three years. I moved here from a colder climate. Y'all have BIG bugs here! In the three years I've been here I've had four or five different companies perform pest control services. This is the first one that really took their time talking with me before, during and following treatment. They answered my questions candidly. I feel part of their family or they are part of my family. Corporate Pest Control doesn't make the time or take the time to understand your concerns like a locally owned and operated company can. I'm happy I did my research and called different companies and I'm very satisfied I chose Family Pest Control to take care of my home. I highly recommend them to your family too.
Great experience! Courteousy from the person on the phone. Got an appointment at the time I wanted with no problem. Technician was ON TIME, knowledgable, friendly, and efficient. A+ all around. Definitely recommend.
The service I got was great! My technician was here at exactly 9am and was very quick. Then he was kind enough to explain my service and let me know what to avoid and expect. I appreciated his time and kindness.
They did a great job. Very professional and courteous. They gave a discount for being a veteran!???? I would definitely recommend.
Caleb was great. Very informative and quick.
Caleb - good service, polite, respectful
Always on time, efficient and courteous Remind the customer of scheduled dates and time and flexibility appreciated
Family Pest Control has been my go to exterminator for seven years. They are always professional and helpful. I appreciate their friendliness and professionalism. I rarely see any pests after they spray at my house and when I do, they will come back out to find the issue. Jonathan did a great job this week at my house and helped to resolve a problem I didn’t even know I had. They are an excellent company and I am so happy to have found them!
Caleb & nathan Very professional and on time!
I had another company give me a quote for the same issue and got quoted 3 times the amount. Family Pest Control will be the first company I call if I need help again.
A 1st class company! They did our quarterly service.
Their team is very friendly and knowledgeable.
Chance came out and was extremely polite and professional. Very good service. I would highly recommend Family Pest Control.
I was very impressed with Jarrod's thoroughness and professionalism.
Always on time, always courteous, always respectful of my home. Have used them for years.
Justin was awesome! We just cancelled our previous agreement with another company where we had a horrible experience. Night and day. Justin answered every question without hesitation and worked patiently around our puppy who is very protective. I was surprised when he took care of the attic as well, the other guys didn't do that! He was very attentive to detail while at the same time very personable. He's a great asset to your team and made us glad that we made the switch to Family Pest Control.
Nathan was very professional and knew what he was doing! Also gave us pointers and suggestions. Thank you.
Great service provided!!
We have used Family Pest Control for past 11 years and they have always delivered top quality service. Thank you Family Pest Control!
Caleb was very polite and courteous!
Great Service. Many Thank Yous!
This is the second time I have used Family Pest Control. And like first time their service and professionalism is first rate. The tech - Nathan-who came out answered all our questions before he performed the treatment on our yard. I strongly recommend Family Pest Control.
Excellent customer service. Punctual and polite technicians. They list the products they use on your billing statement and the online account is very user friendly for service and payment. My family and I have been very impressed with how professional and courteous all of the technicians have been. Between quarterly treatments I found several wasp nests that I was too chicken to eliminate. I called and they sent technicians out the next day at no charge as it was considered a re-service between scheduled treatments. Affordable, friendly, and most importantly we have had no insect or rodent issues since utilizing Family Pest Control.
Technician was very knowledgeable and responsive
Caleb was awesome when he came to our home to spray our house for pest control. We had them come out about a month ago but had some run ins on scorpions but family pest control was very helpful and quick in rescheduling to spray our house and yard once again! Thank you for coming back to care of our home!
Jonathan was amazing. Very thorough and took his time to explain things to us, this being our first time using Family Pest Control and even went out of his way to take a look at and explain a little infestation of what I thought were wasps in a mesquite tree in our backyard, reassuring us that the situation didn't need treatment and that these particular insects were harmless. Very, very happy with Jonathan and first impressions of Family Pest Control are excellent. Looking forward to continuing service with them into the future. They've won our business!
Absolutely recommend this is the first company you call if you have an unwanted pest. Austin was our technician from Family Pest Control and he was honest, on time, and thorough. As new homeowners we were understandably upset to find what looked to us like squirrel activity in our attic. We called a different pest control company and they quoted us at almost $800 to trap the squirrels. They went on the roof and showed us pictures that they believed were the entry points, they pointed out a single piece of squirrel “poop”, and even told me that if left this unattended the squirrel would chew through ducts and possibly cause a fire. $800 seemed like an awful lot so we called family pest control for a second opinion. Austin came out and after a very thorough inspection assured us we do not have pests in our attic. The misplaced insulation was from a piece of siding that had came undone. And the squirrel “poop” that the other company pointed out was a freakin coffee bean! So grateful to Family Pest Control for saving my family $800 and offering us peace of mind. If we are ever unfortunate enough to get pests they will be the first call we make.
They are responsive. Their employees have always been friendly and courteous.
Very professional and responsive to unusual changes at our home.
Good quality service
I have had you guys 25 plus years and Byron was good.
Love this business! Very professional, always on time!
Caleb was awesome. He was on time and took time to answer questions. The treatment is very effective, just as they said. Will definitely use again. We can enjoy our back yard. No mosquitoes!
Caleb came to perform my quarterly service. He was on time, professional, and efficient. He exemplified the level of service I've come to expect from Family Pest Control.
I like the service this company provides. The technicians arrive on time, conduct their tasks efficiently and are very friendly. However, the company's accounting practice leaves much to be desired. Payment is required by check and it takes them weeks to deposit...very annoying. Update...over a month and company has yet to deposit payment check. After I called them and was advised they conduct bank business once a week. Yet, my check payment has not cleared. Not sure if I will be using these guys again.
Timely, courteous, doesn't smell of pesticide, and we rarely see a bug or pest.
Excellent service! They are always arriving within the window given for the service appointment. Very courteous.
Caleb was amazing, he was very knowledgeable and friendly. I’ve been having family pest control services for almost 5 years now and I love that they don’t use harsh chemicals. I feel safe knowing that the service that I get is safe to my family, my pets and my house in general. Thank you for the outstanding service and thank you Caleb for being so kind.
Caleb did a great job!
Employee was on time, very professional and courteous. This company from the employee answering the phone to the exterminator who came to my home were all knowledgeable and professional. I would definitely recommend them to my family, friends and co-workers.
I am very pleased with the service provided and the professionalism of your worker, he took time to explain everything we needed serviced. Thank you so much and keep up the great work, you will definitely be hearing from me again.
Justin was very thorough and professional. He was on time! Highly recommend this pest control company!
Roger was very kind and Informative. He was right on time and very thorough. Would definitely recommend them.
Service was scheduled promptly and the team was on time to the appointment. Ray was patient and professional answering all my questions! Service was today so can't report on the effectiveness of treatment at this time, but wanted to review for the great customer service.
I was extremely pleased with the high degree of customer service and the flexibility of the rep who came to the house and answered all my concerns and questions. Very positive experience.
Family Pest Control did a great job, were on time, friendly and Courteous. I would highly recommend them.
They are very professional and courteous. Explain everything to you and are very thorugh.
Awesome family company. Their services are unmatched, and Family Pest Control does not cut the corners. I highly recommend their services
Family Pest Control, by far one of the best companies to utilize for pest pest control services, I enjoy the collaboration within the organization along with their professionalism when dealing with the customer, answers all my questions when asked, family oriented makes it well worth the services. I recommend them highly. Austin had always provided great customer service and a joy to speak with always has a smile, professionally dressed and ready to work when he comes to work.
I love this company. They always do an awesome job. They address the issues you have and take good care of you and your needs. I highly recommend them.
Very professional. Great people and great service. They will come back if needed in between services at no charge. They honor their warranty.
They were able to see us the day after we discovered a problem. The technician showed up on time and was professional and efficient. I plan on using them again and I would recommend to anyone needing pest service. Great value and service!
Great customer service both by phone and when rep came to spray. Friendly and prompt. Definitely will be a repeat customer
I use Family Pest Control for my primary residence and recently added service to my rental property as well. The technician Chance was very courteous and on time. I would highly recommend!
They were on time quick and friendly. Put my dog in his kennel for the whole time plus 2 hours. Let him go outside to go potty. Within an hour he was extremely sick, throwing up and foaming at the mouth and drooling plus shaking his head. So I gave him Benadryl and after an hour he was ok. They told us an hour before the dogs could go outside and we waited longer and he still got sick.
A week ago our neighbor mentioned our shared fence may have termites. My husband and I were getting ready to list our home for sale and quickly had a pest control company come take a look. They confirmed it was termites and after inspecting the home said there were NONE inside the house. Two days later our usual pest control service came for their inspection and said there were NONE in the fence BUT termites in the home (the opposite of what the first company said). At this point my husband and I were totally lost which is when we found family pest control. We called an hour before closing on a Saturday and explained the situation-the owner was at our home the NEXT DAY (on a Sunday). He confirmed there were not termites in the fence and even went in our attic (none of the other companies did that). After a very thorough evaluation he determined that there were NO active termites. IF we were not planning on moving I would absolutely switch from our current pest control company to Family Pest Control. VERY professional, knowledgeable, honest and dependable.
Caleb did an outstanding job, very professional, and well manner. Highly recommend to anyone looking for Pest Control services.
Super WOW Tray G. was super polite, very professional, used these folks before for a termite inspection when we bought our house - they love VETERANS and are kind enough to offer us a discount. A FAMILY OWNED LOCAL BUSINESS. Thank you guys and God bless.
Good food, excellent service, fair prices. I'll be back!!!
We have been very happy with the services provided by Family Pest Control. Nathan was very knowledgeable and did a thorough job on are quarterly treatment.
I am so grateful for Cassandra, Ray, and the whole team at Family Pest Control for helping me with pest issues around our home. They are accessible and professional and have been awesome in coming out in between visits when needed.
Caleb, was promp, informative, and profesional. Excellent service.
Ruben with Family Pest Control delivers wonderful service.
Not very satisfied because i think the company overcharged us. The pest control people came, sprayed a couple of places around the house and put bates at a few places only. When I called, the descriptions sounded like it was very extensive spraying and bates. We are still seeing roaches around as if no spraying had occurred. Really no change. I gave it 3 stars instead of 0 because they people i talked to on the phone were nice/ pleasant people.
Scheduling was very easy, everyone is friendly and helpful. You are treated more like a neighbor than just a customer. Email and text communications were great, verified scheduled service and kept me up to date on status. Technician arrived on-time and was professional, friendly, and helpful. He explained the services to the exterior, interior, and attic as well as any cautions and future service recommendations. I strongly recommend Family Pest Control!
Bob is the sweetest! He noticed something wrong with our service and called to have it corrected. He is very kind and professional! The whole team is really great and knowledgeable.
Really impressed with Family Pest Control. The technician (Jonathan) inspected my attic for rodents. He was very thorough, friendly and informative. He made recommendations and corrected areas that needed attention. The cost was very reasonable. Could not happier. Will recommend to others.
Family pest Control should be your go to for services for your home. The service provided by Bryce Lacourse was excellent. He was always on time. Their services remedied our issues and I am very happy with their service. Family pest control is my absolute go to for pest services!
Caleb did a great job. Very courteous and professional.
Best pest control company I have ever used!
I've used Family Pest Control for years now. Always a great experience. Caleb was super helpful and addressed all the areas our family needed!
I called primarily to address carpenter ants I'd noticed. They came at their time and called when they were on their way. The technician explained everything he did, the safeguards I needed to observe regarding my pets and the terms of the warranty. When I need pest extermination in the future, I'm sure I will call Family Pest Control again.
I manage several rental properties around the San Antonio area and have used their service several times over the years. I had them service a property that has German Roaches and I called 3 days after the treatment was done to let them know there were still a lot around the house. They told me I needed to wait two weeks before calling back to have them retreat. I called today to see if they could come sooner and not only did they tell me that there would be an additional fee but that they would no longer be servicing rental properties. Very interesting. Beware of additional fees and if you have rentals don't bother calling them because they don't want your business.
No show and no call or message to let us know. Had an appt set up, received text message confirming the appt, tech never showed up. To address the office response: your response is very unlikely. Very unlikely you or the tech attempted to contact me. Also very unlikely at the time of the appointment 1600-1800hrs that the tech would sit there for 15 mins when there are so many people coming into the neighborhood, just like any other service or delivery, he would have followed them in. When I spoke to the office clerk there was only a note from the tech that he/she had attempted to call multiple times with no answer. Now since I wrote a review, now there are records of your office also attempting to call me. I don't buy it. Do yourself a favor and continue to look for a different pest control company.
I used to use one of the mega big pest control companies, but I'd see bugs here and there within days of them spraying. I did some asking around, and Family Pest control was recommended. I have used them for years now, and have always been happy with prices, effectiveness, customer service, and professionalism. I am the one recommending them to my friends and family now. Most recently, we had Caleb come, and he did a great job. Highly recommend these guys!
Caleb was professional and thorough. Very polite and was in and out very efficiently.
Family Pest Control has been treating our home and yard for about a year now. They always come on time for my appointment, and are very careful about wearing shoe covers inside your home. Efficient, quick, and effective pest control that has no odor or effects on pets. I am very happy with these professionals!
Have used Family Pest Control for 10 years and they have always been prompt, professional and effective. Highly recommended.
Caleb was fantastic!!
I’ve used them three times now and have been pleased with the professionalism and excellent service provided.
Very thorough, very professional. He was respectful of my house and courteous. He wore a mask, gloves and foot coverings.
Family Pest Control in San Antonio is wonderful! From the gentlemen that represent the company and come to our home, to the ladies answering the phone at the office. We are new to Family Pest, and they are thorough and ask if we've had any problems since the last spray. We have not had any scorpions yet this year, which is unusual. We have been in this home since 12/2011, and have had them each year--especially summer. So I do not know if the company is using a different chemical than the other company we used, or what is going on. But I love not having to deal with that! We have had another issue with a certain type of bug in the master bathroom and they are treating that problem also. Thank you for being in business for 30+ years and serving the community. I went with Family Pest Control b/c they are a local company. I appreciate all of you!
CALEB was awesome very knowledgeable and answered all of my questions
We had just purchased a new bed and when the delivery people came to carry out our old bed the driver said we had bed bugs. We had never been bitten and so we were sure it was not a bed bug, but the delivery guy wouldn't carry away our old bed or set up our new one without a exterminator, and he wanted it to be Orkin or Terminex. You call them and you get someone from India. I called Family Pest Control and spoke with the son of the business. I sent him a picture of the bug and he had their entymologist verify what kind of insect it was...Not bed bugs. Furthermore, he came to the house the next day and did a thorough inspection of the bedroom and told us it was carpet beetles. So nice and reasonable!!! We will use them again!
Alex was very cordial and helpful in helping me schedule a service call for wasps in my shed. Jonathan and Caleb did my service and both were very professional and efficient. If wasps return I will utilize their services again.
Justin is always courteous and friendly.... punctual and helpful... these guys are top of the list for me!
Did a great job. Very happy with Nathan’s services thanks ????
Family owned and operated! Support your local small businesses by using Family Pest Control! they took care of my termite treatment for a VA loan and were fantastic! Very fair pricing that came with great customer service and a smile! Would recommend Family Pest Control to anyone I know!
They were on time. 10 mins early at least actually. He came and checked everything gave us guidance and sprayed for pest. Tempted to sign up for the quarterly plan. It's cheap and they explain everything that comes with it. Can't give nothing less than a 5. Thank you guys for everything you do. Our home feels secured from pest
Have been a customer for 30 years. They have always provided excellent service.
Best pest control company in San Antonio, effective, reasonable, honest, and military friendly. Would recommend to anyone looking for pest control in their homes or business.
They're fast, courteous and our house is always pray free, as expected. They also know exactly who I am every time I call.
Great service, I have them come quarterly. And they come anytime in between for no charge if I have issues.
I used this service about six months ago. They were very professional and application was quick. The products they use are amazing. I had a very "active" yard, and was constantly seeing pests, but now not a single one makes it into the house, even months later. I have a pet, and the chemicals have not been harmful to him either.
The best. Professional, on time, efficient, polite.
Ruben is ALWAYS: ON TIME, PROFESSIONAL and puts a smile on our face. SEND ONLY HIM, PLEASE................. k
Have been using Family Pest Control for several months. Excellent customer service, dependable technicians and virtually no bugs to speak of! Will continue using them in the future.
Although we have only had one treatment so far I can already see results. Ray was punctual and professional and answered all our questions. He definitely put my mind at ease. I’m impressed with their guarantee, also. I would highly recommend Family Pest Control.
We have been with Family Pest Control for decades! Always pleased with their services.
Caleb was very helpful and did a great job on our pest control service.
Natasha came out to our home yesterday and did a great job! She was very friendly and thorough and looked at everything I asked her to. So far, it seems like the treatment has been effective. I am very pleased with the customer service I was provided!
Another wonderful quarterly treatment. Johnathan was professional and courteous as always. He wore his face mask, was thorough and very friendly. Love Family Pest Control!!!!
Family Pest Control is always on time, friendly and efficient. Very easy to deal with as a customer.
I've been using them for 9 months now and I think their service is great! Their customer service is very friendly and work with you on your needs and they are also good with timely reminders (e.g. email reminder about your quarterly service). Their treatments appear to be effective as I don't really have any pest problems in between. I think their prices are competitive and they offer a good overall value. I plan on maintaining their service.
Great service and the technician Roger was very polite, courteous and friendly! Glad I made the decision to set up quarterly service with Family Pest Control!
Terrific service. Always friendly employees. Timely service and they are flexible
Caleb was early, professional, and did a great job treating the interior and exterior of my home. I would definitely recommend this company to family a d friends.
Caleb was very professional and he explained everything to me calmly, since it was my first time. Thank you!
Good experience. Caleb was friendly but ran a little late. Office staff friendly some confusion with contact numbers and had to reschedule my first appointment. Overall good service with quality employees.
My husband and I have been using Family Pest Control for two years. They provide exceptional service with technicians who are proficient, efficient, kind and professional.
Caleb did a great job!! Thanks
I have been with them for over two years. They have been doing consistent great service and if between service there is any issue they will stop by and take care at no extra charge . One time , one of their service guys broke my attic ladder and they even paid to fix it . I would highly recommend this family owned business with great customer service and commitment to quality .
We had our 3rd treatment today and Johnathan did a fantastic job he was extremely helpful with information and was very thorough on the job he did. He took his time and was not in a rush and made sure he got all the problem Areas. We will be asking for him on our next treatment next month.
Been using them for years, have been very satiafied for years - always enjoy a visit by Ruben!
Careful what this company was driving when technician cut me off then he pull next to me and started trowing threatening signs threatening signs not sure I would trust letting them in my house
I do business with Family Pest Control for one reason: Reuben Roque. Reuben has been my technician for many years, and I trust his judgment, and appreciate his professionalism. I will cease doing business with Family Pest Control if they don't stop their incessant robo-calls, and robo-texts to remind me my quarterly service is due. One text, or one email, is sufficient. I will not do business with any business that badgers and harasses its customers with robo-calls, and robo-texts. Such are Bad for Business, and are not effective, other than bothering me unnecessarily, and wasting my Time. I will NOT tolerate such business practices directed to me.
Jonathan Higgins did a wonderful job. He was very thorough with the treatment. He sprayed so good. I cannot give him and this company enough good words
I hired them to treat a rental property. They show up on time and did an excellent job. Our tenant call and told me how professional they were. I plan to use them for my residence.
Always on time, courteous and efficient. Always takes the time to explain what they are doing and what we should be looking for to make sure it was effective. My wife can't stand bugs in the house and they have ensured we don't have to deal with them.
On time, did a very good job, was polite
Caleb did a great job definitly recommend
Family Pest Control is best of the best. Always friendly, accommodating and top notch in the delivery of their services.
Was on time this company restored our faith in exterminators. We caught the bed bug problem early. He came back sprayed again no more bed bugs.