Reviews of Berrett Pest Control San Antonio (Pest Control)

Michael Larson

Very respectful and prompt. Receptionist staff kind and helpful.

Katrina Autem

Our technician was great—friendly, knowledgeable, and patient with my many questions. I love this company because once you establish service, they come out to take care of any lingering issues at no extra charge. That’s a huge value!

Korvus Corax

Always flexible and willing to work with us, service keeps pests away, and the customer service is great.

Travis Weiland

They are very responsive alleys on to me and professional

Chivi Leon

They set up an appt asap a bit pricey but when asked to come a second time because we still had mosquitoes they gladly set up a second appt.

Rox

Mark was very informative, professional, efficient and very polite. I highly commend your company on your associates this sets your company apart from others keep up the great service I highly recommend!

Valinda Kennedy

Lasonya did a great job handling my problem quickly and professionally.

Emily Larson

we have quite a few wasp nests around our house and we wanted those taken care of. they set up an appointment, easy and quick. they came out and treated for everything but wasps… that’s all we wanted. so we called back and the guy came out to knock down the wasp nests and i just checked around my house and he only knocked down 1/5 nests. they’re easily seen and i don’t understand why they weren’t either sprayed or knocked down. not happy with this company. doesn’t listen to what you ask them to do.

Darren

Great Company

Jamie Flynn

These guys are great! If you’re lucky, Cornelius will answer the phone when you call. He’s professional, courteous and has the most beautiful, soothing phone voice I’ve ever heard. Perfect for when you’re feeling panicked about bugs in your home. Then, if you’re really lucky, you’ll get Gary as your technician. That man is so friendly, knowledgeable and helpful. This was my first time calling an exterminator, so I didn’t know what to expect, but those two guys made a loyal customer out of me!

Jaclyn Mendoza

I found Barrett Pest control online by reading their reviews. We had a mouse a few months back and they came out to do some pest control. We paid for 3 months in advance and they've been charging my card for the past two months (in addition to paying ahead). My issue is that after that first visit they never came back to do anything else. They didn't follow up on the initial visit. There's still equipment here that we were told would be picked up two weeks after the initial visit. I had my husband call to cancel this morning and they charged him to cancel! I can't help but feel like they scammed us for over two hundred dollars and provided nothing beyond the initial service request. I would not recommend this company.

Kayla H

Darren was wonderful! I called to ask him about normal household pests as well as mosquitos and carpenter ants. He was so friendly and kind he put me at ease right away. He answered all my questions clearly and even went the extra mile to find a $10 off coupon for me.

Illiana Rodriguez

Very professional and polite. Their product does the job.

Lakeisa Webb

Excellent customer service and appointments in a timely manner

Shelly Smith

They are always nice, but sometimes forget to get the bee nest off the under sides of the porch. All I did was mention it and they never forgot again! ????

Ray Tondre

Very friendly, and courteous staff!

Brown Sugar Beauty By Tiffany

Spoke to 3 different people and was given 3 different pricing information for inspections needed to close on our home. The only and absolutely only thing good about this company is the last rep we spoke to Letha and the first guy to come out and inspect our home for pests. Also the company never emailed any confirmation of services just all around a waste of time and they over charge for services. They charge $250 what we eventually got for $70 through a second company.

jeff peterson

Berrett has been an excellent service for my backyard as after just over a month of their services, there has been a dramatic difference in the mass mosquito frustration in my backyard and pool. There have been a few techs come out and the service from each and every one has been very friendly, professional and informative. Jonathan has been out the last few times and he is very quick to share tips and tricks to help combat the problem on top of the pest control. Berrett has been very happy to come out between scheduled services to try and get an upper hand on the situation with no questions asked. A strong recommendation from me for sure! Thank you very much!

Sharon Starks

Great service, friendly & helpful with changing my appointment time.

Jonas Yarberry

Always professional, on time, and friendly

Dovelle Sala-Diakanda

Spoke with one of the Customer Service rep today and she was amazing. Dariela thank you for your awesome assistance and professionalism

Marilee Schulze

Berrett Pest Control is a great company. They come out to my house 3 times a year to spray for pests. They have a guarantee so if you find you need them in between your scheduled times they will come out again and spray your problem areas. I needed to reschedule my appointment for tomorrow. I spoke with Paige. She was so awesome. She double checked the weather and helped me pick the best day and was also able to schedule the driver I wanted. Definitely 10 stars!

Taniya Al-Amin

Reggie was friendly and did a good job.

Victor Rocha

Professional, friendly, and knowledgeable.

Vette

I recently used this company to rid my dog and me of a serious bee infestation that was brewing. Have not seen a sign of them since, but they still provide a reassurance follow up. Today I had the pleasure of speaking with Vanessa to, again, reschedule an appointment for another pest issue, since the constant raining keeps interrupting the process. Vanessa was very professional and handled my appointment rescheduling to better fit my busy work schedule. I truly appreciated her fitting me in on a Saturday. Many thanks for that and greatly appreciated.

Vannesa Lara

Amazing work and affordable ????????

Marcus Cruz

Love these guys, I use them for 3 of my properties. I’ve gone through a few pest control companies now, and they are by far the easiest to deal with. Getting a hold of them only takes a minute (45 min wait time was my biggest issue with previous company) and they are often available same day or next day. Can’t recommend them highly enough

A Duran

They came out 3 times for roaches but never solved the problem. I didn't have an infestation problem, just a few roaches and still do.

Klaudia Gyder

Barrett pest control is awesome! They are always so friendly and very professional both on the phone and in person. I spoke with Joseph and he was able to make the change I requested without any issues. We had some MAJOR spider issues, and they have managed to get rid of them within 2 months!

Matthew Jahn

Flexible scheduling and very professional

Martin pozos

I contracted this company to come and service my home. They came twice and I had to call for them to come a third time. They did not resolve my problem. They just want to charge your bank. That's Al that matters to them. My contract with them has been over for a while and they still take money from my bank. They stay charging me. I was told I would receive a statement that would fix this and I haven't received any letter. I call them and speak to their representatives and they do not listen. This is the only way to learn about a company. I would not recommend them. They don't deserve ones respect.

Kayla Imbrogno

I subscribed to Berrett’s quarterly plan. The tech, Jake, was friendly, professional, and knowledgeable. He sprayed the perimeter of my house for spiders and other bugs, then left a box for potential rodents in my patio area. When I had a new issue come up months after his visit, I sent a photo of the pest, and Jake suggested what it could be and helped get an appointment set up with the office. Shan, the rep on the phone arranging this new appointment, was also professional and friendly. So far, I am happy with the service provided by Berrett Pest Control.

Queenie C

I wasn't a satisfied customer..I didn't get the treatment promised on website...first guy only walked around w a pritz...second guy did do his job...so I guess th spritz guy was 1 session...NOT

Johan Serrano

Great customer service, appointments are always quick.

Matthew Marshall

Unbelievable customer experience from Letha and Vernon. All questions answered before I even asked, seamless booking process, and felt like I’m the only customer they’re doing business with. Can’t recommend enough.

Vick Gardner

I have used Berrett Pest Control 2 years in a row for bedbug treatment. I find all employees to be honest, hard working, professional, and friendly. I honestly don't know if their prices are competitive, because i never compared. While admittedly painful, the price, $541, was necessary, as bedbugs are a horrible plague... a living nightmare... eating your skin while you sleep, and leaving blood stains on your pillow and sheets. Ugh! I am glad to have such a competent service at my disposal to battle these monstrous bugs. I feel empowered. And, today, i found that they treat their customers right: I asked for a minor reinspection a full month after service, and Berrett cheerfully complied... at no extra charge to me! Now, that's customer service!

zoe lara

Do not use this service. I have been using them for four months and they continued to show up late or just not at all. I had to constantly reschedule and waste my time waiting around for them. When I talked to management they would just talk circles around me and neglected to do anything to make it better. One manager didn’t even have the decency to apologize to me. My technician was unprofessional. I had a horrible time with this service. Today was the last straw. I called and made an appointment last week for today and they scheduled me for Saturday. I already took everything out of my cabinets to prepare for a treatment just to find out the appointment was made for another day that I did not request. Having a bug problem is already frustrating enough, do not waste your time on this service they will just cause you more stress.

Beth Jade

I called to resolve a billing discrepancy and Reggie went above and beyond to help in anyway he could, when another was willing to let me cancel services, Reggie listened, contacted management and helped tremendously. Thank you so much Reggie!

Sylvia Bearden

I’ve used Berrett for years and it’s always a pleasant experience. Today, Reggie was super helpful in getting my appointment rescheduled, making special notes, and even looking up some information that I needed for another annual service I receive. Thankful for their wonderful customer service and reliability!

Sahar Azamy Mohmand

Great service, super professional, awesome price, and ultimately great results!

Patrick Hackett

yes sir/ma'am, I had to reach out to you guys a few times just to get someone here. Blake had a broken hose, no follow-up, so y'all sent out a veteran AND him. fast forward 3 weeks and the yellowjackets found a new home. tech is coming out again tomorrow, awesome, but it did seem like I was doing all the legwork just to get someone out here the first time.

Chelsea Rebro

I have always had a very positive experience with using Barrett. They are easy to use, professional, and I love their business platform. When the tech arrives, he is always very professional and explains the entire process before performing the service. They are quick and efficient. Highly recommend!

Mindy Adams

Berret Pest Control is a good company. The schedulers are nice and answer all your questions. They explain the billing and are always professional. They’re who you need if you want a pest free life!

Anika Bushra

Berrett Pest Control is a great company! They are very professional and always provide the best service. Jeff was the person I talked to on the phone and he had the most professional and friendly demeanor, and was very quick at helping resolve my concern/issue. I greatly appreciate the level of quality and care that every employee I’ve interacted with has shown me.

Chance Greenway

Great service and wonderful customer service!

T.J. Drotleff

They are very good, timely and thorough! Very friendly call reception as well.

Crystal Logan

Great customer service and the tech showed up on time. I would highly reccomend getting a service done with them. Entire transaction was a pleasure.

Brenda Hernandez

Great service spoke with Joseph very attentive and helpful when making my appointment for my house treatment. 100% recommended.

Brendan Saenz

Great service with Mike great communication. The service was done clean and in a timely manner. He even explained everything we could to do eradicate the problem.

Tim Effler

LaSonya provided excellent customer service.

Claire Garza

Customer service is so friendly and responsive.

Catie Avila

Everyone I’ve talked to has been very professional and kind, including the person sent out to perform the service. We are still seeing ants 3 weeks later, but I appreciate that there is a 30 day warranty and they are coming out to spray again.

Sharon Rivers

Jules was quick, efficient , helpful and professional. She gave me the answers I needed.

Bj Durance

Can't seem to pay my bill online. Also I don't know when the last time they came to my house was but I seem to get billed monthly. I look forward to ending business with these guys

Carla Samarripas

They came out right away to get rid of big wasps nests!

Shari Smith

They are a very good company with professional staff. They are thorough and I never see a bug between visits! Very happy with them!

Teena Camacho

LaSonya, rep was extremely helpful and knowledgeable about insects in area helped me reschedule an appt ASAP. Techs are generally wonderful also.

Jordan Alfman

Called for them to come out, but fixed the issue on our own so we canceled the service. The customer service was very professional. They did not change their kindness when they heard I wanted to cancel.

Jill Johnson

Mike was amazing and so helpful..went above and beyond to help!!

Jessica Lacy

Barrett.Pest Control has awesome customer service. The guys who have been responsible for my account over the years have always been knowledge, professional, and friendly. The people who answer their phones are also knowledgeable and friendly. If you need them, they will come. It’s that simple. How can you beat that?

April Hayes

Very quick and responsive!!

Rashell Holli

Thank you BPC customer service (specifically Reggie) for always being so helpful and courteous!

Kristal Campos

Very speedy service and excellent customer service and care

Tameika Jackson

Great professional service through and through

Rhonda Bandfield

Called them to take care of the Yellow Jackets that blocked our yard entrance. So thankful they are gone, as I was stung about 7 times. They are now going after the Wasps!!!!!

Jonathan Burton

We used Berrett Pest Control to get rid of some spiders we kept seeing in the house. After we had the service we still saw a few spiders so they came back to take care of it. Very happy with the company, their service and even Reggie on the phones. Great experience.

Bertsi

Called for a quote they sent someone the same day Great guy was very honest. didn't try to sell me something I did not need. Terminix Tell me it would be $12,000 For their service Way too much. I only paid a $107 M $48 for 4 months

Victoria Galvan

Lasanya was very friendly and knowledgeable. Set up my appointments right away.

Caitlin Smith

LaSonya was absolutely amazing, she was able to schedule a technician to come out and service all of our issues without any issues. Very friendly and professional. Made the whole process simple and easy to use. I absolutely recommend this company for any pest issues. We’ve had them come out a couple of times. Every technician has been extremely knowledgeable and friendly.

Andrea Clark

Helpful and effective service

Mike Alfaro

Great customer service and always a fast response

Leila Smith

I just made a call and spoke to Darren and he answered all questions I had. Regarding everything. Also very friendly and even coming to take care of the ant problem tomorrow and I made the call today! Wish all companies were like them!

Estella Gonzalez

Customer service rep Coley very professional when taking my call. Answer all my Questions for up coming second service visit. My Gmail was incorrect on their system and She corrected it.. I was able to receive my first service report. Service tech Michael Explain details of work so well on the first service visit. Very satisfied customer.

Sammi Nelson

Very nice. Professional and on time! Was respectful of my home and doggos. Explained everything to me where I could understand without making me feel stupid.

MECIA GRIFFIN

Berrett Pest Control has great product, but I had a few unacceptable experiences with the technicians. Although I cancelled my service, Keavrick, the customer service rep who handled my cancellation request, was very helpful, professional, pleasant and understanding. If the kind of customer service experience I received from Keavrick was given in the field, I would not only keep the service, but recommend Berrett's to many others as well. Whoever is Keavrick's manager, know that he caringly did what he could to keep my business, but unfortunately he can't guarantee the behavior and service of the technicians. Thank you Keavrick!!!

Aida Girven

Great business for our Pest Control. They are very professional and provide a quick response. Micheal our technical is friendly professional and does an amazing job.

JoEllen Taylor

This is my 2nd review I contracted with Berrett Pest control in June 2020. I have unlimited services but only had them back once in July for wasps the service was great they were out the next day no problem. It's now time for our quarterly services just scheduled it they will be out on the 9/16/20 Asya was great at scheduling services and my technician Kenneth is professional as well. Keep up the great job.

George Garcia

Receptive, courteous, efficient.

Jay Yanez

Steven their tech was great ???????? ….he concentrated on the hot spots for fleas ( front and back yard )!!! He also did a great in the house ….Would definitely stick with this company and Steven highly recommend….Great Job

Conny Garza

Excellent service. Berrett took care of the problem I had in this property. I love that they offer a 3 times service.

Jossie Turner

I like Jeremy, he is thorough technician so I requested him to service us next time.

Keren McElrath

Berrett is a great company. I spoke with their representative LaSonya today she responded to my request quickly and was professional and friendly. Thank you laSonya for helping us get off to a good start to today.

Deborah Arterburn

Best pest control company I have ever used. Quarterly services performed.

Paisha Rodriguez

Everyone is so Nice! Customer service is professional and pleasing to talk to you. Actual service guys are on time and reliable. Best service I’ve had ????????

amanda ramsey

Great job!

cherie kalaher

Excellent customer service, very professional and take time to meet my needs and work around my schedule! Thank you Tiara for your sweet and friendly customer service on the phone!

Elizabeth Elizondo

Customer Service went above and beyond to help me get the info I needed. Thank you LaShonya!

Jessica Alvarez

Berrett has been a great pest control to have. We have used them for over a year and have been very happy with the results. We have found we do not have any of the pest concerns our neighbors do and if we need them to come out in between treatments for anything they always do. Our main guy, Adam, is very knowledgeable and takes time to treat our property inside and out and finds things we never noticed. I have appreciated his dedication and work ethic. LaToya, in customer service, is very friendly and helpful anytime we call. She is always able to get us scheduled quickly.

Michael McCalib

Extremely professional and accurately done

R K

Made an appointment today. Berrett always provides a professional, friendly and efficient response.

Sherrill Judice

Awesome. Great staff.

Nick Payne

Reggie answered all my questions in regards to an upcoming service in a friendly and professional manner.

Tyler Fisher

came to spray the house and yard but could only do one or the other due to the animals.we scheduled an appointment to have the other done in a couple days. the call ahead is nice and were able to be outside whenever he arrived.

Dean Fleming

Jesse was on time and it turns out that we didn't have a rodent control problem as a previous company had told us. He inspected the attic space which the previous company did not do. Thank you for your honest service. I would recommend your service to anyone!

Mckenzie Culp

Really great service and friendly staff that go above and beyond. 100% recommend

Raven S

I love Berretts! They are quick, efficient and friendly! Highly recommend!!!

George Pruitt

Every time I call they are so professional and courteous. I never have to wait more than 2 days for an appointment and the techs are always on time and do a great job.

Nerrissa Williams-Alexander

They have a separate phone number for customers that make scheduling appts so very easy and everyone who comes out has been professional and funny! The service is great and it’s very budget friendly

John

Jules did an excellent job handling all my needs and was very professional!

David Wilson

Called in and customer service agent was very professional and took care of my requests quickly. Scheduled an inspection for the next day.

Kimber McConnell

Aisha with Berrett Pest Control was very pleasant and helpful when I needed to change my appt w/ Berrett. Sweet lady .

Gigi Brooke

Not only did the technician come on time, they were early! Super friendly customer service rep Lafauna helped me with everything including rescheduling and getting a very quick first appointment. Will be using again!

mirza Cooper

Always able to talk to a live agent, and they are super friendly and professional!

Elizabeth Sellers Lanford

Wonderful experience with Mark! I saw a rat in our house around 11am and got him cornered, was sufficiently freaked out but didn’t know what to do then! We called Berrett Pest Control and Mark was at my house at 1pm. Took care of the rat quickly, sprayed the house for future pests, was thorough and friendly, and overall wonderful to work with. So glad we have found them and will be using them for future pest control needs!

Heather Feeney

We’ve used Berrett for almost 2 years now. They are responsive, friendly and professional. We live in a fairly rural area and the general treatment has been very effective in keeping our home pest free.

David Hernandez

Gary is amazing very professional and courteous his knowledge in preventing potential problems is appreciated and helpful thanks Gary

Kellie Hammersmith

Professional and prompt from scheduling your appt, to a technician coming out to address the issues.

Jacob Johnson

I have had a very pleasant experience setting up our service for pest control in our new home. The guys that I have spoken with have been very professional and helpful to provide plenty of details and assistance. I have not had a technician out to my home yet but I already have great expectations from the care that their team has shown me.

Molly Upshaw

Always polite and professional! They have helped us tremendously with our ant and spider problem in our new house!

Jodi Bartek

Michelle worked very hard to work around our schedule

nicholas martinez

Very friendly and helpful.

Katie Rincón

The technician are alway informative and kind. Each time I call the company when I need something the person I speak with is professional and helpful.

Jonathan Hubbard

Clear, concise and easy to sign up.

Emilie Lessard

Amazing service with Jonathan. I recommend him a lot very nice and very professional. He even did an outside inspection and showed me some potential insects problems we could have and explained how we can solve them. Amazing service!

cynthia Vega

This company is truly about the people! Very very fee companies are like this one. They helped me so much and took the time to explain things to me. I will continue to use them and Highly recommend them to all that want a company that treats you like family. Thank you Berrett Pest Control

Traci Soliz-Cote

Customer service agents are very friendly and professional, and honestly, a delight to speak with. The technicians that perform the services are punctual, professional and friendly.

Douglas Nipper

I’ve always been pleased with the service that Barrett provides and I highly recommend them

karyn may

Kimberly delivered great customer service over the phone. Very helpful and informative.

Oscar Saenz

Great customer service

Trish Jenkins

This is for Reggie customer service. Not the company. Opinion still out in services.

Danna Eichenold

I had a question about a bill and I spoke to LaSonya. She was very professional and easy to talk to and solved the misunderstanding right away.