Reviews of Be There Pest Control (Pest Control)

Mao Moua

Good pest service

Mike Cogan

I have never had a bed experience with this company. Neat, professional and they get the job done.

dayna peterson

A company that has a real life person answer the phone, AND doesn't try to sell you services you don't need. This is my first time using your service and I would definitley recommend you in the future. Your technician Matt just left and I am so impressed. He was on time, educated us on our ant problem, was very professional, courteous, and funny! Good job!

Matt Leaf

They did a great job checking our house and taking care of the existing mouse problem. However, I had no response from them requesting a follow up for new ones that were showing up.

April Kline

Great service!!

Richard Grossman

Mike Cogan's title on his business card is "Problem Solver." My experience with Be There Pest Control proved that title is accurate. We had a nasty problem with a hidden nest of ornery Yellow Jackets that had stung both my wife and I multiple times. Our amateur attempt at eliminating the problem only made matters worse. I Googled exterminators in St. Paul and came up with four potentially viable options. I first called three who were located closest to my home and waited nearly three hours for a return call. None came. I then called BTPC. Mike returned my call in less than two minutes. Luckily, he happened to be between calls and not far from my location. He assured me he could take care of our bee problem and arrived in about ten minutes. I was immediately impressed with his professionalism. When I answered the door, he presented me with his business card, presented himself in a clean, pressed white uniform with the company logo and his name stitched across the front, and I could see his color-coordinated company vehicle parked on the street in front of the house. It was a very reassuring first impression. Mike was very thorough in his inspection of the house. He found three additional wasps nests, which he took care of, and then donned his protective gear before taking on the main attraction. When he was done, I was pleased to find out he even accepted Mastercard and Visa as payment. It's nice to know you can earn rewards points for getting your pest problems solved. Before leaving, Mike gave me his assurance that if we noticed any continued activity after about 5 days, he would gladly return and re-treat. I did end up calling him to come back as we saw 1-2 drunken bees around the access point to the nest. Mike was good to his word. He returned the next morning and, even though he assured me the treatment was doing its job and was just taking a little longer due to a larger number of bees in the nest, he retreated the area without additional charge. He may have felt a bit annoyed with me for having to come out when the first application was doing its job, but he still honored his guarantee and did so with a smile. That's what I call service! I highly recommend Mike Cogan and Be There Pest Control to any Twin Citian who is in need of a reliable, professional and honorable exterminator.

Nathan Teske

We contracted BeThere for rodent control in our fourplex condo building. Their tech, Jeremy, was extremely professional, thorough and friendly and showed true interest in the concerns expressed by everyone in the building.

Premier Properties

Excellent company, couldn't recommend them more!

Aeria Castro

Same day inspection!!! Thanks Mike. Thanks Rob for coming out right away.

Robert Minkema

We, too, have had excellent service with Erik Larsen. He is very knowledgeable about pest problems , very thorough in his treatment of our home and yard, and very patient in addressing my concerns and in answering my many questions.

Joe Jungmann

We had a bee hive in our back yard, which was concerning because we have a 2 year old who loves to be outside. After talking with Mike about our problem, he was at our home the next day to take care of our new problem. I would absolutely recommend Be There for any of your pest problems. Good people, great service.

Harlan Limpert

Erik Larson is excellent. I left a message, got a call five minutes later (he was on the line with another customer), and he's arranged for someone to come out tomorrow. Reasonable price. Lots of free advice by answering questions I had. It's fairly rare to find excellent customer service like this - fast, reliable, professional, reasonably priced.

jason treziok

Not professional with their follow up. Don't respond to calls or call back when promised use plunkets

Matt Lupkes

I've worked with Mike and Erik for almost 10 years. They offer fantastic service, at an affordable price.

cardolee

Landlord hired multiple times no change what so ever no stars

Erik Larson

Great service, easy to work with! Thanks!

Russ

Frankly I am disappointed in their service. We have a mouse problem that has been going on for several months and gave these guys a call because of how highly rated they are. The exterminator came, laid a few traps down, than criticized areas of our house that he said were too cluttered. He came back for his 2 week visit and removed some of the mice trapped on the sticky paper, and that's the last we saw of him. We still have mice, and it wasn't until we started laying our own traps down that they started to settle down. We ended up paying this company hundreds of dollars to lay a bunch of traps down that we ended up having to do again ourselves. The only difference is that it cost far less money not using them. Our pest problem is still going on making our purpose for calling them entirely pointless.

Amanda H

Today I called and spoke with Mike. I'm having an issue with Mice and I really want to avoid the high costs of hiring someone and we've already put a lot of money and effort into doing the job ourselves. However I had some questions I needed answered by a professional. He was very friendly and open and was happy to talk to me at length about my situation. He explained things very clearly for me, gave me tips and advice. And never did he even suggest that I need to hire him in order to get the help I was looking for. His amazing customer service alone would definitely make me want to hire him if we can't get the job done on our own. I really appreciate when I can make a phone call to a business and they are willing to share their wealth of knowledge without the pressure of trying to make a sale. Thanks Mike! If our efforts aren't successful we'll be giving you a call!

Hillary Dunn

I called Mike for a consult on a bug issue. He was prompt in his responses and helped deescalate my anxiety over the problem. I didn’t end up using his services because he informed me of options that I could do myself, which I appreciate in a business and made me feel like he wasn’t out to charge me for something I didn’t need. Thanks for the help, Mike!

Theresa Mensinger

Great value for a great service! I got estimates from other business at a much higher cost.. The low fee we paid here included initial visit (setting baits, plugging access holes), follow-up visit (effectiveness assessment, clean up) and a 90 day guarantee. Our service provider was amazing and educational. I highly recommend. I'm sleeping so soundly at night! Thanks Be There Pest Control :-)

Pam Byrnes

Professional and courteous. Short arrival window and very thorough when he was here.

Brian Jones

Mike was helpful on the phone and sent John out the next day to take care of a yellow jacket nest in the walls. Willing came back a few days later to retreat the swarm. THANKS for the great work!

Laura Utphall

Technician Matt was just out to my home for my annual rodent preventative maintenance (filling bait stations, setting traps, checking perimeter for entry points, etc.) - this is the second year in a row he's been out, and not only does he do a great job, quickly and professionally (that resulted in NO visible evidence of rodents last fall/winter) he's just an incredibly lovely person - personable, polite, funny and made a best friend in my dog. Thank you Matt!

Merri Sigler

Had a issue with bees. Appointment scheduled quickly. Reasonable cost. Friendly staff.