Here you have the opinions of people like you who are buying the products and services of Augustine Exterminators, Inc (Pest Control) in the territory of Saint Anthony (Canada).
Currently the firm receives a score of 5 over 5 and that score has been calculated on 127 reviews.
You must have seen that the average of ratings is exceptional, indeed, it is the best punctuation it can receive., and it's based on a very large number of reviews, so we may be pretty sure that the assessment is quite credible. If there are many people who bothered to evaluate when they are pleased, is that it works.
You know that we don't usually bother to set tatings when these are good and we usually do it only if we've had a problem or incidence...
This Pest Control is classified in the category of Pest control service.
Lee was excellent when performing a free inspection for mice and termites. He was very helpful and informative and didn't try to upsell me.
I cold called Augustine's office to get help with a sudden outdoor rat infestation. Theresa there told me the earliest appointment would be at least a week out but offered to hold a date/time while I looked for more immediate help. While I did this, she called back to let me know that she would divert Derrick, who was at another job 3 miles away to meet our needs. Many thanks, Theresa. Derrick arrived shortly and explained what he would do. We agreed on the price and conditions. He went about laying out baits and boxes as he specified in a prompt and professional manner. We look forward to his continuing support.
We've used Augustine for years and they are MUCH more than a pest control company. They have done our carpet cleaning and duct cleaning as well as interior and exterior pest control. They do a superb job, their techs have been with them for years and they don't price gouge. We highly recommend them!!
I would highly recommend Augustine Exterminators. We've had some insect issues around the house, but weren't quite sure what they were. We had someone from Augustine come out, they were incredibly accommodating in finding a time that worked well with out schedule, arrived right on time, and helped sort things out! We'll definitely use Augustine again if we have any future issues and will recommend to the rest of our friends
We are extremely satisfied with Augustine Exterminators. Our technician is Joe who is amazing!!! He is incredibly knowledge, personable, and respectful. Communication from him is consistently reliable and he is always on time. Love Joe!!
Lamont did an excellent job. He was knowledgeable and professional.
Augustine was quick to respond when we discovered termite damage around our garage door. They took care of the issue and we continue to use them for ongoing maintenance.
Steve is always on time, answers all of my questions and great guy! Today I had a big remote meeting and asked Steve to text me if he needed anything from me, and he gave me that "thumbs up" and said, "Got it." He's the best!
The exterminator came out to our home free of charge and inspected the premises. He did not find anything and was very honest and up front about what he saw. He did give some advice on future services but did not pressure on anything. He was extremely professional and helpful. In the end, there was no charge for the visit. I’ve already passed the name on to a relative due to the honesty and quick response to come out. Great company!!
Joe has been attentive and helpful at every visit. We appreciate his efforts and will hire him again. Good work, Joe!
Tim, and Augustine Exterminators as a whole, are great to work with. We have had a termite service agreement with them for 11+ years and Tim comes out to treat for ants as needed. Whatever they're doing is working and using their services is effortless. Couldn't be happier!
The original salesperson and estimator was rather gruff but knowledgeable. The tech who performed services and I dealt with ongoing is knowledgeable ,friendly, on time and easy to deal with .
I worked with Sandy to get a quote and schedule an appointment for an initial treatment. She was extremely responsive and detailed in her information. Sandy scheduled Jim to inspect our home for pests and provide the initial treatment. Jim arrived on time and provided a thorough inspection inside and out and applied an initial treatment. He was courteous, knowledgeable, and professional. We will continue using Augustine for our pest control services!
Our in house rodent and moth infestation infestation has decreased exponentially. Thank you so much Lee and Augustine.
Incredible service and thorough job done. Prices were fair and competitive. All concerns and questions that I had were addressed immediately and with informative accuracy. I was very impressed by the level of respect, personability and professionalism from the crew. Awesome job!! Thank you for going above and beyond. I would absolutely recommend using Augustine.
We have used Augustine for a few years, quarterly, to prevent any pests from coming in the house by treating outside and the service has been great! Brandon is our go-to guy and he is always very responsive and great at communicating, going above and beyond! When doing our service today outside he noticed our dryer vent was full of lint and texted a picture to let us know - again, above and beyond! We really appreciate you keeping our home free of pests and more.
I feel much better now our (very old!) house is in the safe hands of Lee from Augustine. He was very courteous and kind. I recommend highly.
Lee, from Augustine Exterminators, was great! He came out for a free inspection for a brown recluse infestation in my home and gave me an appropriate quote and a thorough explanation of all that would be done to take care of the problem. After the first treatment, I noticed a significant difference in the number of spiders but still quite a few in the sticky traps in our bedroom. The only others I have seen were all dead so I know the treatment has worked. He came back out to spray again and focus on problem areas! Lee was very kind and answered all questions I had during the process. I feel so much safer in my home now, especially after having been bit by a brown recluse before we got treated; not fun! I definitely recommend the company and Lee!
I have used Augustine for years and have enormous confidence in their knowledge and professionalism. They have never failed to do a great job! Highly recommend!
Lee is great! I chose Augustine Exterminators based on being a locally owned family business, around as long as I have been, and no contract requirement, and I like their website as it is easy to navigate and is inviting. They are not the cheapest, but you get what you pay for. Lee listened to my concerns and helped me brainstorm additional prevention measures, providing ideas I had not heard of. And, when I called the week before to set up an appointment, because I was moving into the residence the following weekend, they arranged the schedule so he could come out the day before the move and provided me with the first appointment of the day to accommodate my work schedule.
Tim was excellent. He was on time, friendly, and enthusiastic. He made it super easy for us to make a decision and offered his cell for text messaging if any questions came up down the road. We signed up for auto billing to make things easy in the future too. Update- Tim came back today for a (no contact) Mosquito treatment! We’re really looking forward to enjoying the yard this summer without getting eaten alive. He’s always so easy to work with. We appreciate you, Tim!
Very pleased! So happy that someone was able to come out quickly. Jim was very thorough and professional. They didn’t try and sell me multiple services and focused on identifying the issue at hand and getting it taken care of.
I have been using Augustine for over 20 years. They are fantastic and the techs we have had have been very professional. Highly recommend.
Great, friendly service. The technician took the time to answer all my questions and point out any potential issues for my attention.
Technician was very courteous and responsive and identified the problem within minutes after arriving at home. Resolved the problem immediately Would highly recommend Augustine
We've used Augustine Exterminators for many years for regular pest control. We've always found their staff to be knowledgeable and the cost competitive with other services. Moreover, their staff has always been friendly and respectful of our home ... particularly important to us because we have pets. For the time or two that we thought a pest problem was beginning, Augustine staff were responsive, listened to our concerns, and designed a response that quickly fixed the problem. I recommend them without hesitation.
Came to check on an issue a prior company recommended and confirmed that it was not the case and was super knowledgeable about everything I asked about! Great service!
Augustine is easy to use, friendly and reasonably priced. We don’t have bug problem and I’m happy that they are here to keep it that way. We get mice in our garage and he has helped us manage that and keep them outside where they belong. Thank you! You guys are awesome!
From the first phone call to the first service by Jim, superior customer service and fair pricing. We have signed up for the quarterly program and know we can call anytime in between if we need.
We had such a great experience with Augustine Exterminators. Lee did a wonderful job in and outside of our home. He was very professional, informative and personable. He helped us identify our needs, and now we have a maintenance plan and a plan for summer mosquito control that I feel very confident in. We could not have been more pleased. Will definitely recommend Augustine to others!
Derrick was a great technician, he was on time, didn't BS me about anything. Offered the services he felt we're useful in our situation and didn't try to upsell me when I made my decisions. Top shelf service. Mary was also so nice on the phone and made scheduling my appt very easy. Very happy customer.
We've used Augustine for several years. We had termites pretty bad, and Augustine took care of them really quickly. I recommend them greatly... Great job guys, keep up the good work. Wanted give a shout out to Derick. Needed some honest advice concerning pests... Great advice, thanx again...
I had Augustine for years then switched to a cheaper option. That was a mistake! I'm back with them now and very pleased. You get what you pay for.
The staff is incredibly helpful & I didn’t have to sign a contract. Our technician was very thorough & timely. I am recommending you all to everyone I know!
We have a quarterly maintenance program with Augustine Exterminators. We have used others in the past but have used Augustine for a number of years now. They always send Brandon, who is kind, professional, friendly, and helpful. We trust him completely with our home which is a rarety these days. I would highly recommend abandon to anyone!!
Using Augustine has been a wonderful experience. They come quarterly, but its a very automatic process on my end. I usually don't have to think about whether or not they are coming to service because they beat me to the schedule. I've only had to call 1 time in the 3 years that we've used them to ask for an additional service outside of their normal maintenance. We have an older home and spiders love our nooks and crannies, since we've contracted with Augustine, we have yet to see a spider or evidence of one. I have little children and this puts my heart at ease. They are very professional, they are very thorough, and they are very easy to work with. I can't give them enough praises for being all of the above and then some!
I used Augustine Exterminators for an inspection on my house. They were very thorough and took time to answer any questions I had. I will definitely use them again in the future.
I have used Augustine for the last year or more at my residence. They were prompt when I called in for an inspection and informed me of the options that made sense for me with no added pressure for services I did not need. Brandon has been taking care of my property with positive results.
Awesome service "Derek " is my professional. Very caring & attentive. Thanks ????
Augustine Exterminators scheduled us in immediately when we we discovered carpenter ants during a window replacement. They were great! I had them out to reinspect this year, as well as provide the preventive exterior bug repellent application. I've been very pleased with their services over the years.
Our Tech Steve is awesome ! You dont get service like this from some of the big national outfits.
Lee was so helpful in helping get rid of so many box elder bugs. He was professional, and listened to all my areas of concern and was eager to help! I’m so grateful to have the professional help keeping the bugs out long term!
Augustine Exterminators are the best in the business in the KC metro area. They are a family owned company, with long-tenured, kind, and courteous employees. They always get the job done right and for a fair price!
What most people do when it comes time to pest control or any other type of Exterminating they usually shop around for bids, and unfortunately go with the lowest bid. This is the wrong thing to do. Protecting your investment in your home is one of the most important things you can do. My decision to go with Augustine Exterminators what is the best thing I did. I say this because of their professionalism and their wide range of knowledge no matter what the pest control situation might be. This is due to the fact that they take the time with the customer to explain things in great detail. There are some things that are more important than the lowest bid. Augustine Exterminators may not be the lowest bid but they're your best bid when it comes to the reassurance in the satisfaction that you know they've taken care of your Pest Control issues at your home. I have always highly recommended Augustine Exterminators and I will continue to do so! Thank you Jim for being professional with your great job and customer service!
I have used this company since i bought my home a few years ago. They are a great price and always thorough in inspecting my termite stations. They repair or replace any stations that have been damaged and are always great to talk with. The techician is helpful if you have any questions and will go out of his time to anwser any issues you have. Really great company to work with. Would recommend them to anyone needing a quality Exterminator.
I can not get used to the new procedures that do not have the technician or the office make an inside appointment. I live at a place called Lake Forest. Anyone want to guess how many critters of all kinds I see or see evidence of inside my house. From now on I want the technician to let me know when he will be here and plan an inside treatment and I don’t want to be notified right before his visit. Or it may be time to consider a new pest control business.
We were very satisfied with today's service and preventative inspection and continue to rely on Augustine's professional servicemen to help keep our home safe.
Brandon was wonderful. Did s VERY thorough inspection and explained everything he saw and determined it was all old damage and nothing needed to be done at this time. He was very professional, patient and knows. I would highly recommend Augustine exterminators!!!
Jim from Augustine is so knowledgeable and we have valued his service for over 7 years. Many pest solicitors ring our doorbell throughout the year and we will never replace Jim. Augustine has been amazing. 100%
Augustine is always responsive, and very easy to communicate, either by phone, text or email. Very professional, listens to my concerns or issues, and responds accordingly. Very pleased with their service.
What a fantastic company. They responded to me quickly and helped set up our new house for termite prevention. Sandy was great and got a tech out to our house next day. The tech was very knowledgeable and friendly and wore a mask to be careful with the pandemic. First rate!
Mark was so great. He is friendly and professional. He did a thorough job, spraying inside and outside the house. I feel confident that our home is protected from pests. Bonus: he liked my animals! ????
Derrick and team were amazing! I submitted an online request for a termite inspection and received a response within the hour. Inspection scheduled the next day. Derrick phoned twice, once in the morning to confirm the appointment and again when he was 15 minutes out. Once he arrived he asked a few questions, I explained what I saw and he got to work. It was great to not feel like I was being sold on some expensive service. Derrick gave me the facts and answered all of my questions. We scheduled the treatment, and again the communication was excellent. Showed up on time, explained the process and even had a few minutes to joke around with the guys! Can’t say enough about Augustine! Professional, prompt and just cool guys.
My first time using any exterminator. Joe arrived with a call before hand to let me know, was friendly, very courteous, and extremely knowledgeable. He addressed all my questions and concerns and even wore boot covers inside the house. This was a rush appointment due to construction repairs crew arriving the next day to cover over the necessary treatment areas. Bravo! Augustine's. I highly recommend them!
Derrick is friendly and did a great job. Showed up early and was communicative and thorough with the work I needed done. Gave me a good deal and educated me on how to prevent rodents from entering certain weak spots in the home. Will use this service again.
We chose Jim to perform quarterly extermination services when we moved to a rural property last siring. He’s great to work with, knowledgeable and easy to schedule.
Jim was on time and very thorough. He found yellow jacket nests that we didn’t even know we had. I was impressed with how much time he spent going around the outside of the house to ensure he had everything.
Brandon was very professional and knowledgeable. Was on time and efficient. Pleased with our decision to use their services and proceed with the valuable quarterly plan they offer
We have been having Augustine (specifically for Jim) come out and treat our house over a year now. He is always on time and very professional. The original spider issue we had is now non existent thanks to the effective treatments! Will continue to recommend Augustine to all family and friends.
I used Augustine at my previous home since 2008. Showing the records was a great selling point. Augustine has great employees and staff. I am a repeat satisfied customer at my new home.
We had a yellow jacket nest in our landscaping. Augustine came out quickly and removed the nest. I had already been stung so I was ready to have them out! The tech texted me updates and pictures which I appreciated. Requesting the service was easy. I would definitely contact Augustine for any future needs.
Tim was thorough & professional while taking care of our needs.
Technician was professional and extremely knowledgeable. I appreciated his usage of a mask while indoors. He took time to treat all interior and exterior areas thoroughly. I was especially impressed that he treated the base of the trees outside because he noticed ants and carpenter ants there. I would highly recommend this company. Impressive all the way around!
Steve was on time for the initial inspection, friendly, extremely knowledgeable about the chemicals and the varmints he saw. He explained the procedure, and returned the next day taking care of the situation exactly as stated in the initial visit. Extremely happy with the results and appreciate a very competent friendly technician. thank you Steve, I would highly recommend you to all our friends.
Nathan was really nice, responded quickly and follows up. They had to remove a hornets nest and wasp nest our plumber had the bad luck finding. Would recommend!
Brandon has been doing regular treatments on our home for the past year and we’ve always been very satisfied.
I have used Augustine Exterminators services for approximately 10 years. The service techs are always on time, polite and thorough. I give them a five star recommendation.
Derrick was great and thoroughly troubleshot our issue before recommending a course of action. I was convinced I had a swarm of termites and after a quick insect anatomy refresher, Derrick showed me the invaders were actually ants. Whew! He was also very conscientious about our pet's safety and during the treatment application, he avoided sensitive vegetable and herb plots around the house. Derrick's professionalism and knowledge about his trade were refreshing and I would highly recommend this company.
Technician was prompt, professional, pleasant and COVID safe. He explained all the treatments, what chemicals were used and how they were applied. Very transparent with charges, expectations and recommended frequency of applications.
Nathan is a very personable technician. He listened to my concerns and was very thorough.
Joe does great job and is very customer oriented. Really appreciate his work. He offers good advice and look forward to the visit.
Terry cleaned out the ducts of our newly renovated house. We were very concerned with the amount of construction debris and years of smoke stains on the ducts, but Augustine cleaned them out properly and used a sanitizing spray to kill and odors. They explained what they were doing, how much it would cost, and were very responsive. Would definitely recommend.
The technician explained everything to me, he was very kind and punctual, we will see how the treatment works.
Joe is very knowledgeable. He is also very thorough without being alarming. I rest more easily in my home because I trust he has taken the proper measures to ensure my house is as bug-critter free as possible! I’ve worked with other companies before, and am confident saying it’s hard to put a price tag on the quality of service (and technicians) Augustine provides!
Tim is a conscientious technician. He always knocks to make sure our dog is not outside and locks the gates back up when done. We love him.
I have used Augustine for many years, since termites were first detected in my neighborhood. Their service is always prompt, professional and courteous. I never have to call to schedule an inspection of the bait traps; they always show up on time and leave me a report of their findings and actions taken. I have always been very with my choice of Augustine and I would recommend them without reservation.
Derrick was extremely professional. He has treated our hone several times and I think he is a class act. If he is an example Augustine will be our choice of providers for a long time.
Terrific service at a good price. Jim was most Professional and very helpful and informative. Communication about the Appointment time and particulars about the problem was terrific. Highly recommended. 6/22)22. Recheck. all good. Great Company.
Mark from Augustine's called ahead and gave me a time frame for when he would arrive. He wore covers on his shoes when he entered the home. He did an inspection of the exterior and then the basement to look for termites. I was happy to hear there were no active termites in the home. He told me I could call every other year and they would inspect more at that time. He was very courteous and I was happy with the service. I would call again.
Terry did a great job with cleaning out and sanitizing the air ducts. He was polite, showed up on time and got the task done quickly! I'm very pleased with the results. Thank you!
Checked the bait traps around our house. Found one that had been hit by termites so replaced with the stuff they will take back to the colony and kill them all within a few weeks. Augustine originally the Sentricon system 21 years ago to rid us of our original termite infestation. The bait stations on the other side of the house were hit a few years back when the neighbors on that side had an infestation. Now the neighbors on our other side say they just recently porched the house an found termites. Without the bait traps that they inspect and service quarterly, we would have had to notice that termites were again attacking our home. The annual fee is a small price to pay for the peace of mind that our home will not be destroyed by termites.
Derrick was prompt and professional. I'd never hired an exterminator, so he was very easy to work with. He explained each process and answered my questions with ease! I definitely recommend Augustine!
We recently purchased an older home that had visible evidence of mice and spiders. Joe came out to take care of it all and was very knowledgeable and professional. We couldn’t be more pleased with the initial treatment. I am so glad that I choose this company and will plan to have routine services performed regularly. Highly recommend!!
Brandon arrived in the early afternoon. He walked around the house spraying the exterior foundation, then departed. We did not interact this time as it was not necessary. I heartily recommend Augustine Exterminators because I haven't had a single problem inside the house since we've begun the quarterly external treatments! I've been with them for more than 25 years. They are good people!
Our service technician, Steve sprayed inside for the first time. We haven’t really seen any particular infestation, but occasionally see silver fish and spiders. Steve is always good about listening and answering questions. He’s attentive to the details and very nice. I appreciate the kind service and having the same technician over time.
I will never use Augustine again. During a specialized treatment at my home, l discovered that some of the areas to be covered in the treatment were left untreated. When I approached Augustine about this concern, I was talked "Down" to by one of the Vice President's at the Company who assumed I had the intelligence of a five year old. I assume he felt he could talk to me this way because I was a female. He wouldn't dare talk down to a man in this manner. After many, many years with this company, I will take my business elsewhere.
I can’t say enough about communication with this company. Love them! My technician Lee, called me the night before to check in and called immediately after treatment for his findings and recommendations. We were not present at the home and so appreciate such a responsive company and technician. We had initially tried a different company that went to see the property and 5 days later we were still waiting for our quote and findings. So glad we found them. We 100% will continue to use their services.
Josh has been coming out every couple of months to check bait stations. He always calls in advance, he is helpful and friendly. We have not seen any signs of rodents in our house or garage since he has been treating the problem, which is about six months now. Thank you Josh and Augustine Exterminators.
We've used Augustine's for 25 years or more. They consistently provide good service. They always send a reminder for the upcoming service, and on the day of service they call to let us know what time to expect them. We'd had the same technician for a long time, but changed with our last service. The technician introduced himself first. Excellent, consistent, good value for the money service.
I've used Auugustine Services for more than 20 years for my own home and a rental. I've been completely satisfied for that length of time. Very dependable and trustworthy.
The inspector was very thorough, courteous and knowledgeable and explained what was needed and the cost.
Mark has been with the company, I think he said 17 years and really knows his stuff! He called beforehand, he was on time, very thorough, was a total gentleman and patient and informative with my many questions. No current termite damage was found, but I am considering doing preventative treatment and will definitely use Augustine because of Mark and the competitive price quoted to me!! I’m definitely rating them 5 Stars!
I will never use any other company. They have taken excellent care of my home for more years than I am able to recall. From the office staff, whom I adore, to Joe who comes to the house. I consider them extended family! Highly recommend!
Tim the technician was very professional and informative. I appreciated he service. Thanks Tim.
Lee showed up earlier than expected which was nice. Lee did a thorough search of my house for the mice. He provided me with some valuable information about mice. Lee set up the traps and I feel more comfortable that I can get rid of these pesky intruders.
We've been with Augustine for many years now. They've seen us through termites, brown recluse spiders and voles, to name a few. They have great communication and always call to let us know they're coming. I appreciate that the same technician comes to our house. He knows where the problem areas are so I don't have to explain our situation every time. I would recommend Augustine without hesitation.
Tim came out to do a check for termites. He was punctual, knew exactly what he was looking for and therefore was quick & courteous. He also took time time to answer all my questions and made sure I understood his recommendations and then put it in writing so I could review it to make a decision that’s best for my family and property. Impressive!
Augustine is fantastic - I have been using them for years. Jim is very professional and efficient at all times. He just came out on an extra call to look at a few things for me, and was absolutely awesome! Very friendly, very helpful, and he took the time to explain things to me clearly. This company is superior, and technician Jim is superior!
We recently used Augustine Exterminators for an ant issue we were having in our attic. The technician, Mark, was prompt, professional, knowledgeable and kind. He inspected our problem, offered a solution and completed treatment in the same visit. He explained follow ups necessary and also called with further information upon examining our ants after leaving the premises. We would highly recommend and use again for further pest concerns.
Lee was very professional and knowledgeable. There was great communication on his arrival time and he took the time needed to pinpoint the issues in our home. Highly recommend!
Mark did a wonderful job. Very much appreciated how he explained what he observed and my options. Definitely will be a repeat customer.
Our normal pest control company doesn’t handle wasps and when I reached out to Augustine they had someone at my house the next morning! It was affordable and they handled the situation quickly! The technician was friendly and professional.
Technicians all did their respective jobs at our house. The project was finished on time and there was no mess to cleanup. We were explained in detail as needed for the job they did and what to do in the future. The only negative is that they did not call me before they arrived at our house. It's a good thing that we were home. Good job, Guys.
Mark let us know that we did not have termites. Told me who to contact. Super person! If we do ever need a pest control company, we know who to contact. Augustine Pest Control. Thank you to all!
Derrick Lewis has been an outstanding technician. He was professional, kind, and talked us through everything. I would recommend Derrick highly to everyone!!
Mark has been very reliable and extremely helpful with all our pest issues.
Professional, knowledgeable, on time for appt. Did a great job with duct & vent cleaning. The price was reasonable & affordable. Great work!!
Steve is great! He is always very kind and respectful and does the job quickly! He has helped greatly with our extra spiders in the last several months.
I have used Augustine quarterly service for at least 20 years and have been very pleased. They are courteous, responsive and there are no bugs in my house. Yay. Joe is my service man and he is wonderful. He always calls the morning of service to say when he will arrive and what he is going to do. Joe has a way about him. He is polite, efficient and mostly a good guy/very nice man.
I thought I had termites, but they’re ants. The day before my appointment I found an ant hill in my yard I’ve always had ants everywhere I thought that was normal this time of year. Now afterwards no ants on my decks, pool, grill, most of all in my house. Thank you Augustine Services.
I've been a customer for over 25 years. Always satisfied with their professional service. Josh was friendly, thorough, and professional.
Well it all started with I think I have termites. Augustine exterminators were the first company to come out and perform the inspection. This was a good thing if you look at all the reviews. Tim came out and had a wealth of information, set my mind at ease and offered a couple of reasonable options. When you need information regarding your problem and you get someone with many years of experience it's a good thing. Anyway chose the quicker option and Augustine was out the following week. Great job they were very concerned about my property. I would highly recommend Augustine exterminators and their great associate Tim.
I’ve been with Augustine for years, and with my current rep —Brandon — for six years. Not only does he do an exceptional job, but he is thorough, and spends the time to tell me of any issues. The best part of Brandon (and Augustine) is that they know exactly my maintenance needs to keep pests away —and I trust Brandon’s work. He is punctual, reliable, thorough, and trustworthy. This is why I think Augustine a does great job — they do great work and provide great service — and hire exceptional employees.
We’re a new family moving to the area and we needed an inspection quickly. Augustine Exterminators were able to get us in and provide documentation same day for the inspection! We can’t say enough good things about the quickness and the service of Augustine Exterminators. Thank you!!
Steve was very professional and informative. He was on time and did an excellent job.
Always responsive, professional, friendly, knowledgeable. All around great customer service from my technician. Always.
Jim is always very cheerful and nice. He always calls a few days ahead to remind us when he’s coming. We have used Augustine services for the last 5 years and have not had any problems. I would definitely recommend their services to anyone!
Jim identified the pest issue as carpenter bees, explained the treatment solution, and gave us the price for the service. He was professional, friendly, and answered all our questions.
Augustine is always on time, professional, friendly, and does a great job. Have any kind of bug or rodent issue after they come? No problem, they always come back quickly to resolve the issue.
We use Augustine for numerous properties- commercial, residential and personal and have had great experiences. Rarely do we have an issue with bugs and if we do, they come out to evaluate and treat. The techs share their knowledge of specific pest problems so that we understand what is going on and what we can do between treatments to help if needed. Knowing how different pests behave is helpful instead of just saying they will treat it and the problem doesn't get resolved. I can't say enough how appreciated they are in keeping our properties comfortable!
We had originally used another exterminator for mice. They were a total waste of money and kept pressuring us to sign a contract. Augustine's are the best, most professional and effective exterminator.
Great service! Friendly and very thorough. Thanks to them I have never had any issues with bugs.
Brandon is excellent. He is very professional and does an excellent job. He is here every 3 months. So glad to have him. Great company
Our Augustine exterminator, Steve, is great to work with. We appreciate his communication, honesty and options he provides....and the results are stellar! We have the quarterly plan and have had this for MANY years. We highly recommend Augustine!
I contacted Augustine Exterminators as a preventative measure, especially since the summer months are quickly approaching. They were referred by a neighbor and I could not be more pleased. The employees are knowledgeable, friendly, and thorough. Most importantly, they took the time to listen to my concerns and answer my questions. Exceptional service.
Nathan was very helpful in trying to eliminate our bug issue and was very through in spraying our home.
We are extremely happy with the services of Mark Mesplay; and Augustine Exterminators. We have an on-going service plan, and have great peace of mind knowing that our protection is always up to date. If you are looking for a professional, reliable, and affordable solution to your pest control challenges, definitely look to Augustine Exterminators.
We wish all companies we do business with would operate like Augustine. They should study them and follow their business model and operation. Awesome!!
I thought I might have termite damage and wanted it checked. Joe called me in the morning to confirm my preference for an afternoon appointment. He arrived right on time. Vary friendly and professional, and he knows his stuff. Fortunately I didn't have any termite damage, but I plan on using them to spray for ants and crickets. I was impressed.
Service tech was very friendly and professional. I would recommend Augustine to anyone.
Got my vents cleaned. They gave me a heads up that they could come early. Did a great job and were nice. I was also able to get them scheduled quickly too, since I had an open window to get the vents cleaned this week. I can already tell the difference in the air- my nose is so much less stuffy. Thanks!
Augustine is a very professional service. They definitely know what they’re doing. Plus they are friendly. I highly recommend them to anyone needing a pest control service.
Josh came and sprayed our base boards throughout the house. We don't have a big issue with bugs now - but we are using Augustine Exterminators to make sure we never do. They also put insecticide granules around the outside base of the house to help keep things under control. We just started our services with Augustine - but plan to use them going forward.
Josh was very Professional and thorough out visit. So nice to have a gentleman that cares about customer service!!
I called them for a refinance home loan Pest Inspection, they came out promptly and were on time for our schedule appointment. I really appreciated that they didn't push upon me service plans like the other companies I had also contacted. When I asked, Thad Butler questions he was very courteous, knowledgeable and professional. I am definitely planning to call them in the future for any pest services that I have.
Tim was kind, professional, reasonable with costs and above all, honest. I would highly recommend!
Our technician, Mark, is super friendly, respectful and knowledgeable. He has treated the exterior of our home quarterly for over a year now, and we've had no issues. I would definitely recommend Augustine-and Mark especially!
Great Tech took a few minutes to explain the problem and suggested solution. Was very open about the costs. I felt it was a fair price. I’ve been using Augustine for a dozen years at two different houses and have always felt they do a great job.
Frank is a great technician. He is friendly, and very knowledgeable. If I have any questions, he always has an answer for me. I would recommend them to anyone looking for pest control services. They have been doing my best control maintenance for several years.
Outstanding service, great service representatives, wonderful follow up and pest monitoring!
Jim had been coming out quarterly for a year. I haven't seen any bugs. He always calls ahead of time and always checks to make sure we aren't having any issues. Great customer service.
It’s great. Jim is very detailed and very pleasant. His years of experience show in his knowledge of the products he uses and the pests he is targeting.
I had Derrick Lewis do an inspection and treatment of my home. He was very professional and friendly. I am new to the Midwest and new home owner. My house seemed infested with crickets. After his service in just a few hours in the basement and garage I could not hear crickets! I can finally enjoy my new home! I already recommended them to a friend!
Augustine sent us an employee, Lee, that is respectful, communicates well, and is always the one to return to service our home. We have been very pleased with him. We recommend this business often.
It's been over 10 years that Augustine has been providing amazing service at my house. So amazing that I thought maybe my house was just pest free, and I paused my service for a couple of months. The same pests that were tormenting me before I hired them came back in full force!! They patiently returned, and took care of everything without even making me feel bad. I am never going without their services again!!
Tim Elliot did a great job! I was very pleased with all the information that he gave me and he made sure he answered any questions that I had! He is friendly and was very respectful of my home. I will be recommending him and Augustine to friends and neighbors!
Excellent!! Tim is friendly and very knowledgeable of his professionalism. I can’t believe it, I got same day treatment for pests and termites at reasonable price. Lucky me! I highly recommend anyone that needs pests control including termites. Thanks to my service man, Tim!
Jim, the technician, is extremely knowledgeable. I'm confident in the job he does and comfortable that he will detect developing problems.