Here you will see all the feddbacks of people who have information of the products of RONA Red Deer (North) (Pest Control) around Red Deer territory (Canada).
At the moment this firm has a rating of 4.1 out of 5 and that rating was based on 127 reviews.
As you can see its rating is quite high, and it is based on a high number of feddbacks, so we may conclude that the valuation is quite reliable. If many people have bothered to rate when they've done well, is that it works.
As you know, we do not usually stop to place scores when they are correct and we usually do it only if we've had a problem or incidence...
This Pest Control belongs to the category of Hardware store.
Didn't have what we were looking for this time but we still like to stop here
Excellent staff
Always friendly and patient. The boys in yard treat you like a friend. Always go here first when purchasing building materials!
Good selection and knowledgeable staff
Good place. Not bad for lineups
Emily at cash was not nice
Jim at the customer service desk helped me out today . He was above outstanding ... knowledgeable.. friendly.. helpful and he saved me money .. you need a great customer service experience or need help with anything ..at Rona red deer .. go see Jim..
Spend $100 get 15% off
My go to hardware store in Red Deer. Cliff in paints is the best and Ray at the order desk are great guys and very helpful.
Bought wood for a deck. The guys in the yard are amazing and professional. Very thorough and accurate
Always the countrt crew tk get me out the door running with my sticks and glues and spraybombs
Chris provided us with quality products and good prices during our new commercial building in Red Deer. Thanks Chris!
Helpful staff...had the products I was looking for plus free popcorn
Great service great products. Just like the old totem was. I recommend going there
Terrible experience with staff. I went there first thing in the morning to buy a specific rare plant that I saw posted on a page. I looked and found the last one in the corner of the plant section with other plants that looked like they were dying on a workers dolly. I grabbed it and went to the tills to check out and the women from the plant section yelled out at me “excuse me... did you get that from the corner?!?” I said yes “well that’s mine” she literally took it out of my hands. I asked, will you be getting more in? “ I called the growers and no they won’t be sending more” wow!! Never again will I shop there after that experience!
Great store for home supplies
Always a pleasant and personable experience!!! Staff if friendly and knowledgeable (unlike the bigger box stores) stock and prices are always great! They even have popcorn all day.
Rona N always great help at the pro desk lots of experience behind the lumber counter and well organised aisles make for a painless shopping trip at the yard a few trusty yardmen get your material happening and the gate minder flags your lumber on the way out making money
I often go here. They've never done me wrong. I would recommend to others.
Solid help and reasonable prices
Very bad customer service ????
When I pickup material for customers they are very friendly and helpful
Good selection, and very helpful staff. Been using these guys for 20 years
Fast and friendly service. Knowledgeable staff. Delivered product when they said they would exactly where I wanted it.
Staff are readily available, and knowledgeable. Ready with extra info to help with any project.
Sold me an odd size off wood that I didn't know was odd. I skirted my porch with it and needed a couple more boards to finish up,so I went back to get more 5/4"x 4" x 6 or 8' they told me they had no more and it was an odd size that they don't usually carry and I can't get anymore. Now I'm tearing out the odd wood just to start over again! With the price of wood they should of told me about it instead of dumping it on me at great expense to me having to by wood and do the same project twice!
Your typical hardware store with a good selection of painting supplies, tools, hardware, etc. A little bit of everything. The staff is what really makes the store a repeat visit for me.
All the hardhwere for home renos, your buisness and very friendly staff
Great staff and reasonable prices.
One of the few hardware stores where the staff dont run away, but assist you.
Good service, and one of the few places you can still get bulk screws.
Had what I needed the staff has somewhat helpful but felt more pushed along then actually helped.
They usually always have what you need.
If this place had a Quiznos
Great help from the staff at this Rona
Staff member was very helpful. Did not stock the item I was looking for. 3/8 BBQ gas fitting. Directed me to a plumbing business where the item is sold.
Poor service. Went in to buy a router and bits as well as multiple other items. Was there about half hour, no staff offered help or could even be found to ask a question. Tired of the poor service at this store. Going to Lowes!!
Very knowledgeable staff and they usually have what I'm looking for.
Yard staff is amazing.
Murray the sales guy...super help. Quality advice & expertise. Great day for sales.!!!! Here comes bathroom reno time..
Don't do curbside pick up... the staff are not happy nor arecthey accommodating, their attitude reflects they dont give a sh#% about customers... get a mask and go in if you want less exposure to people and to speed things up.
waste a lot of time walking back and forth from front counter to order desk when there's a problem. they can't change the order, and cant add lumber at the front desk. I've wasted hours here. The staff is very very friendly and they are trying, can't figure out what's to blame. Limitations of the computer system. (no yard orders created at front even if it's just one board)
Nice selection of shower stalls
Helpful staff, lots of good building materials
Good hardware store
Free popcorn and great service. Knowledgeable staff.
Staff are friendly and the selection is good for a smaller store.
One stop shop for all your needs. Friendly staff, great customer service. Bonus, they still serve popcorn FREE...
Nice store, great staff, not much stock.
Wanted to purchase a dishwasher, the associate at the desk in appliances had her name tag covered so I don't know her name, she totally ignored me so I stepped out in front of her desk, she never looked at me once! Asked me what I wanted with a very sarcastic tone. I described what I was looking for, says I have to go to another computer, like I was imposing on her right to NOT look after a customer. Not once in the 15 minutes did she ever look at me. Public service is severely lacking at that store, and no one seems to give a hang.
Good service
Very good staff all around lumber yard is very efficient
I love it because it has all my tool and lumber needs and even has some other stuff too like fridges and shelves.
Service was great
Always helpful staff
Usually have what we need and such a convenient location for north end Red Deere and Blackfalds
Knowable staff good prices
Just had a great experience at Rona in Red Deer. Rene at the lumber yard was so helpful,and, it was SO hot out there today at 30+. Thanks for all your help René, Rona has found a great team member.
Good service
Some rude staff on more than one occasion. Won't be coming back here again.
Terrible customer service !! Save your time and drive to Home depot.. where the staff is friendly and knowledgeable..
Great service...great prices
Good prices
Been to this Rona a few times. Found Beth at customer service to be a bit rude but otherwise decent customer service.
Good service, location and prices. Not so large that it takes me forever to get in and out like other hardware stores when I'm just needing basic stuff
The staff are always friendly, helpful and knowledgeable. It's my first choice in hardware/lumber stores.
The gentleman working in the paint department was absolutely fantastic! Great advice, knowledgeable and super helpful!
That's the best place to buy whatever you need , people working there are so knowledgeable about everything ( the best teamwork) thank you very much guys por all you help and advices and I'm almost sure that you guys are the best in town specially CLIFF he is awesome
The staff are super helpful! Because I have no idea what I'm doing, they helped me pick out the best paint for my bedroom keeping quality vs cost in mind and man, I was so happy I went back for 4 more colors to do the rest of my house. It looks amazing.
Nice store and nice staff. Good prices too.
Great selection and very friendly staff
Great selection and free popcorn!
Return was easy.
good place to buy a stuff for in emergencies or needs but sometimes you have no variety of items some one
The prices are good the staff are there to help you out when needed
Service is awesome but the contractor never shows up to do the work.
Handy location
Always find what we need.
Good service
There sales desk takes the time to walk you through all the other supplies you might need for the job so you don't have to keep coming back for all those things you forgot about.
Customer service is always willing to go above and beyond to help us find what we need
Just had this truck pass me on a double solid hiway 20 south north of Sylvan Lake right were they are seal coating so when he pulled back in he rocked my nearly brand new windshield. So thanks for that Rona Red Deer.
These guys are great
Although the store is much too small and the lighting along the back wall is dim at the best of times, I have always been greeted and treated like a welcome friend. The staff at the help desk, checkout and yard are the best. When it is your turn, you have their undivided attention. They are all knowledgeable and helpful. The prices are pretty good too. This is always my first stop before I look elsewhere.
Came all the way from Didsbury to get a piece for my furnace as it quit working and online hours said Rona was open till 10. Only to arr arrived and in fact it was only open till 9. The roads were bad it was blowing snow but one would assume that when the online says they're open till 10 they wouldn't box be open till 10 but they're not. So I'm very disappointed with Rona at this point in time they need to change their hours ASAP
No complaints.
I just go to work there once in awhile.
Staff wasn't very helpful locating what I was looking for.
Helpful, friendly staff. Items were in stock. Bright clean store.
My Husband & myself come to Rona a lot to get things and every time we have to get something from the yard there is this young man named Ethan, I want to say that Ethan is amazing!! he is such a nice kid, and hard worker!!!, he's always pleasant which I might add is rarely seen in todays young people having to do a job, but Ethan, He is an asset to your store, Thanks Ethan for the awesome job that you do every time we come there
Great service and competitive prices!
Very helpful , and knowledgeable
Meh. In and out. I shop there for convenience.
I have to give RONA a bad review after my experience with them over the past few months. You get a different answer depending on which location you call about ordering the exact same product in. You place an order online and they charge your card immediately, and I wait weeks (almost a month) only to have part of my order cancelled without any notice. Contact customer service and told too bad so sad. When we go to the store to pick-up the order that did go through part of it is lost. I submit a review for what we purchased and "it's not approved" - with no explanation. I can only guess it's because I pointed out some flaws (ie: inaccurate product description). Then I start receiving junk mail from RONA to my email - that I never signed up for. I go to use the unsubscribe link and there is no actual button to submit the form to unsubscribe me from marketing. This is an incredibly shady business no matter what area you're looking at, and I would not recommend dealing with them. There are way better hardware stores out there.
Friendly staff and wide selection of hardware and lumber products.
The lady at the lumber desk was amazing and the boys in the yard was super helpful.
Friendly staffs!
Great store, great staff, good prices and a discount table that really needs to be redesigned, The boss should look into a few ideas and drawings from a regular shopper
Went into store to buy a lawn mower cashier told me to see service desk so they could help me take out the lawn mower and give me invoice to pay and the guy to help and the guy said he cant help me he was to busy playing on his phone or computer. Service here really suck on person for the whole store I cant lift or 50 lbs so I asked for help but everyone was to busy talking.
My husband and I came in today mostly looking at flooring. Beth approached us, asking if we needed any help. We bombarded her with questions on some subfloor troubles we've been having in an older mobile home. Suffice to say, she was awesome and we both really appreciated her help. She was so patient and involved in helping us understand and give us options for said problems. Thank you so much Beth!
Good prices
Found everything fast and staff were awesome
Very helpful staff
Hadn't shopped here in quite a while but the experience and knowledge of the staff isn't what it used to be.
Sad to see the popcorn was gone. I hope it comes back after this Covid stuff is done. A busy place on a Saturday morning but the line moved fast.
Today my experience was great very helpful man at the paint counter!!!
It’s a typical hardware store. Prices are a bit higher and the lumberyard is a bit of an inconvenience. But good.
No lines, friendly staff. Has mostly everything you need.
I feel like they could have been a little more helpful. But were really friendly.
Great service in the paint department the lad that helped me was an actual professional painter she was so knowledgeable and sweet just loved dealing with her!!!
Went into the store on a Thursday evening to look at flooring. The customer service desk was super busy so I asked the sales associate at the till to look up an item and see if it was in stock. They told me I had to wait in the customer service line. Just walked out of the store.
I dealt with Lois in the customer service area today and it was by far the best service experience I have encountered! Not only was she very polite, and full of smiles ; but the service she provided was one that is very rare to come by these days & should be recognized. She was more than happy to answer any questions that I had while providing additional information on the product being purchased. For all my future needs; without a doubt, I will be coming to see Lois. Thanks for all your help !
Nice and clean location
They always have what you need
Staff was very helpful and friendly
Thanks Rona!
Had what I needed at reasonable price.
great service ????
Was there early in the week, they could have had more staff at the back desk, but once I was given service, it was great.
Had what I was looking for
Shelby at the paint department was very helpful , excellent service.
Friendly helpful staff. Good local hardware/lumber store. Lots of choices of products. A busy place says it all.
Helpful staff. A bit over priced however. Bought some brackets to hang a shelf for $50. The same ones at another store were half the price. Also, Rona will not cut wood down to size for you. I would love to shop here since it is close to my house, but competitors are cheaper and offer additional services.
Very helpful, friendly staff
????
Good variety to choose from
The service was excellent.
Very poor costumer services. Not enough personal, long line for been attended. Must of the time they don't have stock. Terrible attitude
Great people to deal with.
I find they have everything that i need.
Love this place. They know product
Took me nearly 1 hour to get a quart of paint remixed that wasn't made properly the day before. I waiting in line at the paint counter and once I was the next person the lady left the counter. I assumed she would be back right away but than I seen her helping other people at the order counter. I finally got someone to help me and I had to argue with him that the paint wasn't mixed properly. Once he finally mixed a new can he showed me the difference and apologized but this is why I try to avoid dealing with Rona. I guess for now on I will drive across town even for something this simple.
good place to shop
Called in today to see if they had what I needed and I was helped right away. The staff member even went to the back to verify they had the stock on hand and called me back to let me know. Very impressed!! After trying to do the same thing with Home Depot in Red Deer - being transferred 4 times, on hold for 15 minutes and then getting disconnected... I know where I'm shopping!
I find their prices to always be less than Home Depot, Lowe's and Co-op. Well better staffed than the aforementioned business'. Don't have as robust selections as Home Depot or Lowe's.
Great shop
great popcorn guys keep it up
Service in paint Dept. poor
Poor service
Friendly helpful staff
Got what I have needed, only not this time
Personal 1 on 1 help
Very helpful staff. Great prices, and often have what I'm looking for when the big stores don't. Sometimes though, they don't carry certain products at all. Suggest calling ahead if you're looking for something specific
Excellent customer service
Good service
Help and service is great. Product prices are comparable .
Poor
Had just what I needed to get my plants started, no one else did????
Good prices on air hoses and has what we needed.
There has to be a more efficient way to get help with large orders, had to wait half hour to get staff to load concrete and supplies
Beth in the paint department was beyond helpful. Great customer service and knowledge. Thanks for your help Beth!!
Always pleasant when entering the store. Did not have a product that I wanted (light). Was looking for a certain product and a gentleman came over to see if I needed help. Also did not have what I was looking for.
All the staff is very helpful, lumber is great, selection has gone done since they added in the appliances
Good people and lots of stuff, just not what I was looking for today
Paint staff was quite helpful
This place has started to slip. Almost another home depot of north red deer.
Staff is cordial.
I was very impressed with the great service I received today. Everyone was very helpful & friendly!
Has alot of items in stock.
Great store, always well staffed and their staff are knowledgeable and pleasant. No issue has ever gone up fixed they go above and beyond every time. Night and day between them and their parent company lowes. Its extra driving for me but their customer service keeps me coming back, too bad lowes can't say the same.
I used curbside pickup it was a bit hard to get someone to help me but when I finally did it was helpful.
Waited an hour for one bundle there so dumb
All the staff are great but I have especially enjoyed the good work ethic and attitudes of everybody outside in the yard. It can be +30 or pouring rain and they're happy to help me. Thank you to all the staff, especially the yard staff!
Not the best selection
Still no popcorn
This used to be Totem and was purchased by Rona (like the rest of Totem stores). They retained the same workers and services (like free popcorn). Some items are more expensive than other stores but the staff are usually very helpful.
What great people and customer service they have. Unfortunately the online does not mean they will have it in store. Quality products at reasonable prices. Knowledgeable staff that try hard to understand your project and what products could work.
Everytime we enter Rona there are helpful and kind staff. Thank you for being supportive of all customers!
Great service and a solid staff that know the finer details
My preference is Rona. They r very knowledgeable
Always helpful staff there. Young man loading up my car today in lumber yard was amazing.. wish I could put his name down in here. Didn't ask for it. (He uses the now rare fountain pen though on paperwork so Im sure that will identify him). Gate guy was also helpfu,l easy direction to where I needed to go for my order. Back order desk guy was great too. And cashier. Thanks everyone for helping me with my order... no stress.. easy.
Knowledgeable and friendly staff, decent prices and had exactly what I needed. Cant ask for more than that
Best do it yourself home improvement staff and service in town.
Cliff in the paint dept. always greets you and has a smile on his face willing to help doesn"t point and send you on your way i find this in manny bussiness in Red Deer ,thats why i stopped going to (Home Depot) n
Great selection and very knowledgeable. Cliff is very helpful every time.
Ask for Dan. Always great to deal with all the staff are fantastic and knowledgeable.
They put you on hold when you call or DONT EVEN BOTHER TO ANSWER THE PHONE.
Cliff in the paint department knows his stuff
Nice staff but didn't even know own inventory. Materials miss stored in storage area. Again staff very pleasant and finally got it right after about an hour in the pouring rain.
Excellent service
Very friendly and helpful.
Seemed to be lacking in the plumbing department. Had to drive to home depot after visiting.
great friendly service ..if you have a question they would be happy to help
Been there several times. Great selection decent prices and the staff are usually pretty good to deal with and usually pretty darn knowledgable. Will go back for sure
Good!
Very good !! Thsnk you !!
I've been in here a few times in the last month or so and every staff member I've dealt with is friendly, knowledgeable and super helpful. I will drive to the north end to go there over going to home depot any day.
amazing popcorn
The staff is always friendly and helpful. I appreciate this store and staff every single time I go in.
Always good service.
Still run like a Rona. Hoping that Lowes doesn't mess this store up like they opened the new Lowes in town.
Great selection for contractors
Great people they are trying hard to accommodate all
Great service and good pricing
My daughter and I went Rona North Red Deer, Andy was extremely helpful. I showed him pictures and he led me to the exact things I needed. Great job Andy!
Always great customer service
The young man helping me with my purchase and loading of bags of rocks was VERY helpful and polite in assisting me. Thank you.☺️
Great people. Very helpful.
The lady at the back seemed a little grumpy but helpful none the less lol. I love the selection.
The staff insisted I turn in my backpack with my work computer in it while 2 women with large purses walked right by. I found the experience discriminatory and offensive and will never visit a Rona again
Love this Rona! Smaller store with a ton of friendly, knowledgeable staff. They might not have quite the selection as Home Depot or Lowe's but are definitely my go to
Was having a great day...until I tried Rona's curbside pickup. As a young trades-person I can honestly say I have never had such an unprofessional experience at any Rona location in 15 years. I will never purchase anything from Rona or Lowe's again solely based on my customer 'service' experience with Jim today. If I am using curbside pickup it means two things. 1. I paid already and 2. there's a reason I'm waiting 15 minutes outside for your oldest rudest employee to bring me a bag of grass seed and a rake. What it does not mean: 1. there is a need for face-to-face contact or 2. there is a reason for Jim (self-proclaimed manager) to treat customers extremely rude. I waited 15 minutes outside (phoned again after 10 minutes to see if there was a mistake, no apology) in my designated spot before someone came out (clearly not in a friendly, customer-service oriented mood) and demanded I roll down my window. The employee (Jim, claims to be a manager, refused to give last name) then threw his hands up and yelled at me that I need to phone him. Never mind the 3 year old child born with respiratory issues in my back seat. Never mind that I already paid for my goods. I called back to raise my concerns with someone in charge. Was put on hold for 15 minutes and then hung up on immediately afterwards. Guess who the 'manager' was after I called back again?... Jim. I may be just one customer, but I paid good money and was treated horribly for it. I may be just one customer, but i represent thousands of dollars over a life-time. Word spreads. People talk. no one supports businesses that treat their customers the way Jim at red deer's north rona treated me on april 24, 2020 at 4pm. Best of luck with the pandemic; nice to know you are taking health concerns seriously at a time when they need to most.
Excellent product selection available. Cheerful and charismatic staff ready and willing to help you with your hardware store needs or desires.
Have everything you need! Lumber, fasteners, fittings, paint and fixtures!
Friendly staff and clean store.
Great service
Do you enjoy paying for appliances and then not receiving them in any sort of timely fashion? Do you like doing all the problem solving yourself after paying for said appliance? Then this is the place for you....or you could go to Trail Appliances and get your purchase the same day. Rona has a third party delivery service for their appliances as they do not keep most of them stocked in store. The lack of communication between the two is unbelievable. I have never received such poor service in my entire adult life. My dishwasher never showed up on the scheduled day. The manager, while nice, did not make any effort to fix the issue in a timely manner nor did he take ownership for the error. I called a couple places and Trail Appliances price matched the same appliance for same day pick up.
Good variety and friendly staff. Competitive pricing
Looking for some metal screws.
Helpful staff made it easy to find what I wad looking for.
My favorite hardware store!!!
I love this place makes me want to renovate or update!
Mans toyshop
Place was busy and I needed a plant pot down found a attendant and he was very polite and professional and got it down and asked if needed anything else . Said all good and he wished me a good day
Great customer service
Good inventory. Good staff.
Akeays good selection qnd staff
Lots of selection. Good prices beat home hardware on stuff I needed
I was surprised that they seem to have lowered their prices and are more competitive now.
Not very good phone skills .
Not enough educated staff.
Staff will follow you around. I can out of store not buying anything and my friend said the staff was following me. So I went back into the store and ask why I was being followed? They all just played dumb. But my friend seen them. Felt like I did something wrong but I just went in to price shop. My think of not going there to buy stuff. Go somewhere different
Great staff.
I didnt get anything
Great place to shop
Friendly staff
Very helpful and friendly good people