Reviews of Truly Nolen Pest Control Halifax (Pest Control)

Carolyn Townsend

Truly Nolen did a great job at our home. Thank you!

Jennifer Derwey Deane

We purchased the premium package to fill in holes around the house to prevent mice. Only thing they did was set up snap traps. Total waste of money. They didn't return calls to request a refund.

Keith Janes

I hired Truly Nolan after I captured a mouse in my lazy Susan. I figured where there is one, there's probably more. There was one more mouse which was taken care of by poison laid by Chris in the attic. He did follow up and said I probably didn't need his service anymore. I especially respect that in this kind of business!

Andrew Aikens

Chris and the team at Truly Nolen are amazing and handled everything in a professional manner. Good at what they do, and at putting your mind at ease. Would recommend to anyone in a heartbeat!

Graham “Ducke” Oldreive

I cant say enough good things about the service. I highly recommend Truly Nolen.

Patrick Thompson

Sam was amazing was able to service our house the day after calling. Extremely reasonable pricing and provided additional help and tips. Would recommend to anyone needing pest control services!

Benji Slaunwhite

If I could give you guys 10 stars I would! We had Mark in to check out our wasp problem and couldn’t be more happy with the result. From booking the appointment, to squeezing us in next day, you guys are seriously an awesome team/company and I’ll happily recommend to anyone with pest issues. Cheers to you guys! And thanks again Mark ????????

Judy Beaton

We live in suburban Halifax and two weeks ago, we realized carpenter ants had invaded a bedroom ceiling of our exposed wood and beam house. As proud owners of two honeybee hives that were located near our house our first approach was to deploy an all-natural solution of borax and sugar, to no avail. We then carefully sprayed the outside perimeter and into the walls where they had established pathways to the bedroom with Home Defense slowly and carefully on a day without wind to mitigate drift that would (without question) harm our honeybees. That too failed; it was time for professional assistance. I contacted a well-known, top-of-mind national company and after 5 days of promises they were coming we were tired from not sleeping, mentally drained, and felt totally defeated. I called Truly Nolen on Tuesday morning and from the moment I spoke with David, I felt hopeful that we could regain control our home. Mark arrived that afternoon, completed the assessment and within an hour of his departure we had confirmation that our service would be completed on Thursday at noon. Chris arrived on time, was well briefed on our situation and after he completed the job we discussed what to watch for and over the next 30 days. We are so thankful for their outstanding customer service that I offered to create and post this review. They are excellent listeners, professional in approach, instilled confidence, very efficient and time conscious. They were as concerned about the welfare of our honeybees as we are which I found very comforting for we care deeply about nature and work hard to keep our property healthy and pesticide free. If we ever have another invasion of any kind, I will immediately bring in Truly Nolen’s professionals for they have tools, skills, and expertise to deal quickly and effectively with the issue. I am so thankful to David, Mark, and Chris for when you deal with a company with consistency in words and deeds it’s not a coincidence, its part of their DNA, and theirs is one that when you need help, you want at your door to deal with the crisis.

Carolyn Nicholson

These folks look after two of my properties and also service my daughter! They are fantastic , friendly and knowledgeable. They really go above and beyond .

Carolyn Lowe

I use Truly Nolen for both my home and cottage. They are very knowledgeable and professional, and have always done a great job.

Chris Davison

They didn't try to sell me trapping service that I was already doing. I much appreciated that. I am going to try their Skedaddle service for perimeter hole filling with one way doors.

Patricia Gonzalez

Chris has been excellent in setting up the system, and following up with the assessment to improve results and manage the process. He’s very knowledgeable and responsive to requests and inquiries. Glad I worked with Chris and this company.

Jessica Al

Amazing customer service. Always a pleasure dealing with the staff here.

Leanne Tully

Truly Nolan is incredibly professional and responsive. They solved our carpenter ant problem within a couple of days of calling. We signed up for the 4 season package and it has been amazing! An incredible value and a great team. They are friendly, professional and very reasonably priced. Highly recommend!

Marquita Davis

I had a bad experience with a Truly Nolan employee who used pressure tactics to coherce me to pay an assessment fee that was actually waived by the inspector. Upon posting this review, the owner contacted me and reassured me that they are changing their business practices and reimbursing me. He has since sent me a personal cheque for the fee I paid and sincerely apologized for what happened. I appreciate how the owner handled the situation and addressed my concerns.

Greg Tong

My vent had a bird and bird nest in it. The professional came over and reached so deep and got them out. Good job!

Al MacLeod

We purchased our home 9 years ago and we soon found out it had a mouse and squirrel problem. After trying to address it ourselves unsuccessfully, we approached Truly Nolen to look after this for us. Enter technician Tracey Hill and his helper who installed a perimeter around our house to eliminate the pest problem. Tracey has been back twice to rectify breaches and Truly Nolen is very fortunate to have such a competent professional working for them.

Heidi VanderKwaak

Very thorough and professional.

Jocelyn Oldham

The team at Truly Nolen are extremely professional and knowledgeable! I had a racoon in my attic. Skedaddle came and had a look, and then educated me as to me why I had a visitor and what they do coax her out. The process is very humane and the best interests of the home owner as well as the animal are kept at high priority. Now the racoon is gone and I have a forever warranty on the work that has been done. I highly recommend Truly Nolen!

Julia Weir

Very happy with Truly Nolan. They did a very thorough job locating all rodent entry points and making sure the perimeter of the house was secure. The work is also guaranteed for life. Worth every penny.

Leanne Whiting

This is the best possible service for anyone with a rodent problem. Their work and care that they put behind the matter to ensure a rodent free, which leads to a stress free home is worth 10 stars. The expertise and experience in finding the source of the problem was evident and the care and concern that they put into living rodent free was such a relief and reassurance to me.

David Wilson

A great service to stay ahead of pest control at an older home on the peninsula.

Martin Jyde Nielsen

Always on time a super pleasant to deal with.

Sean Hennessey

Andrew shared his expertise readily! Armed with this info, mice will be checking out of my attic shortly...permanently! Thanks Andrew!

Danny Mizrachi

The employees are great. Excellent service. The management stinks. They tell you and claim that they will come to you as often as needed but when you do they complain to you that I called too many times and if I want them to come I should pay more money. I asked for a refund the owner gladly gave it back to me . There are other reputable companies that will come out once a week for 90 days as they guarantee you won’t have any more mice. I asked them how is that possible they told me that they close up all the holes so mice will not get in. I was using there service from September until May 2021. I think I would’ve been with them for years milking me every 60 days for more money.

Sorrel Acacia

Excellent service! Staff are professional, organized and very knowledgeable. Thanks Truly Nolen.

Jennifer Fifield

Great company to deal with. Will work with you till you, the customer are satisfied. My technician, Michael is a wonderful, polite young man who's main goal is to insure the customer is happy with the service.

Victor Tannous

Professional. Highly recommended.

Julie Carrington

Truly Nolen was amazing to work with. They are quick to respond, the technician who treated our home inside and out was extremely friendly and knowledgeable. I would ???? recommend.

Tom Mitchell

The technician Shea Lutwick quickly zeroed in on the suspected site of mouse intrusion and sealed it. Sent me before and after photos, and called me (I was unable to be on-site) to update me. Very pleased with his follow up.

Nancy MacRae

This is my second company I have used and I feel confident that Lee will take care of any issues I currently have or might have in the future.

Paul Caraher

The team was very supportive from the first call to the execution of the work. The field technicians were very professional and were able to explain what they were doing and why. Would definitely recommend to others and I will use them for any additional services

bob kemp

Very professional and thorough polite and good at the job

Lisa O'Driscoll

Very quick service on a long weekend. When Mark the manager didn't have enough staff, he took down our wasps' nest himself!

Lorraine Andtews

Very effective but when I mentioned mama & babies were gone still installed one-way door and didn't return following day to set up incubator for any babies in attac. When I mentioned this to the local office 2 weeks later, the door was removed and fee was returned. They did the right thing. Should listen to the homeowner.

Sherry Baker

These guys are excellent! Professional and friendly. Understandable and trustworthy. Very prompt when I’ve had to call back.

Lorrie Wyand

I highly recommend Truly Nolen Pest Control. They are professional, knowledgeable and efficient. I enrolled in their Four Seasons Package and have been pest free ever since. Do not hesitate hiring this company, you won’t be disappointed!

Nick Booth

Sam and James (and Tori in the summer) are great workers, helpful and knowledgeable and friendly! I am Part of the 4 seasons program and has made a hugely positive difference with the spiders in the basement in our old home that we just moved into. Any issues that arise with rodents or wasps (especially this past summer) a call or email and had someone come by right away and look after it. Definitely worth checking this company out if you have bug or rodent problems.

Joyce McCormack

We have been with Truly Nolen since the company began. The service is second to none. They are very professional and quick to respond and eliminate any pest issue. The four season package is a very good deal to keep the pests away!! We love them!

Anne Cogdon

Morgan from Skedaddle came to our house today to do a followup inspection for rodent control. He was pleasant, professional, and thorough. We’re hopeful that he has found and fixed our issue!! Would highly recommend this company.

H CROCKER

Used initially for infestation of beetles that look like lady bugs inside and outside of cottage. They also coverage for other nuisances in the plan. Excellent results, safe products.

Alannah Phillips

Great service. We highly recommend them.

Vicki Burns

We have been having issues with Asian Beatles & wasps at our home these past few years. Our home is Cedar and brown wood siding which is an attraction for them. Monday I called Truly Nolan Truro, NS and Tuesday Sam was here. We signed up for the 4 season package. By Wednesday am Sam was back and blanked our place with Spray. As I sit here today Thursday afternoon I’m so pleased to be sitting on our patio and not being bothered by bugs. It truly works I’m so happy to be able to enjoy to outside without the pests. Thank you Truly Nolan & Sam for the great service, we are going to enjoy the outside even more this summer.

P Williams

I called Truly Nolen at 8:30 am and Mark arrived the same day to assess the situation. I was quite concerned but he assured me that the job could be done with minimal disruption. He arranged to complete the job two days later. He arrived as promised, completed the job in a friendly, professional manner and did an awesome clean up after. Later in the day my cousin mentioned a problem she was having and I was more than pleased to recommend Truly Nolen to her. Thanks, Mark!

Kwharris2 Harris

Highly recommend !! Have been using this service for several years now and while the neighbors have issues with ants and wasps every year I have not had any issues. Excellent service !!

Melissa Berkvens

Amazing efficient and friendly service. I called Mark today and he was at my house within an hour to fix my problem! Will definitely be calling again in the future and recommending Truly Nolan to all my friends and coworkers!!!!

Sam Leverman

Shea was very knowledgeable and informative and did a great job.

Robert Eddolls

We have had the 4 season preventative service for several years. No bugs or rodents in sight. Technicians have always been friendly and professional. Highly reccomend.

Melissa Fida

We recently hired Truly Nolen (in Valley, NS) for their "Four Seasons" service. On the day I called for a quote I was routed to Sam, the local Manager, who came out to our home the same day. He talked to us about the services offered and gave us a detailed explanation of what was included in the Four Seasons service. We were happy to sign up! Until now, we had been waiting for the first of the four applications (we knew in advance it would not happen until some time this month - May), but the other day we started to notice ants coming into the house as well as an influx of spiders. I contacted Sam, simply to ask when the first application would be happening and he responded right away. He got representative James to come out to our house the very next day (today). James called when he was 15 minutes away to give us a heads up. In addition to the typical four seasons service application on the exterior of our home, James also sprayed the crawlspace under or stairs (which we think is the source of the spiders). He was friendly, professional, and efficient. So far we are very very happy with the service provided by Truly Nolen and specifically Sam and James.

Danielle AuBertin

So helpful and wonderful to work with!

Kayla Sellar

The Truly Nolan staff are knowledgeable, kind, thorough, and they are all just so nice. I had them come through and give me a quote on the 4 seasons package they offer. It is a great deal for anyone to invest in for their home. I would and will continue to recommend them to everyone I know.

Shannon Macgillivray

We hired Truly Nolen about a year ago to take care of a mouse problem. Without exception, everyone we have had dealings with, from the office staff to the technicians has been friendly, professional, and very knowledgeable. During the course of the year, I have contacted them regarding some renewed activity, and they responded quickly. I am extremely happy with the service we have received (and continue to receive) from Truly Nolen Halifax.

Laura Berkvens

Very quick and professional service in the Truro, N.S. area! The technician removed a starling nest from our soffit, cleaned out the bird feces and put a screen over the hole, so the starlings can’t return. If the birds were still there he provided me several options to humanely remove them. I would highly recommend this business for any wildlife removal needs.

Anke Fox

Unfortunately, we had a bad experience with this company. We called them with a squirrel problem, paid for an assessment, but never received services. They talked us into signing up for their four seasons program, which did not address our request. After 7 months of waiting and paying them almost $1000, we had to call another company to help us out. In addition, a wasp nest was not treated properly and the wasps were forced into the house making the situation worse.

Tanya Dillman

We signed up for Truly Nolan, Four Seasons program last year. We are SO pleased at the results we had!! No house flies on or in our home, no Asian beetles like everyone seems to have, no spider droppings on our siding, no hornets nest under our pool deck, no mice in the fall and most off all NO carpenter ants in our garage (we were infested!!!) Beyond happy with their fantastic service !! We signed up for it again this year. Money well spent!! We highly recommend them to everyone!! ????

Christina Sands

Costumer service is good but I always have to call back because ants are still coking every year.

Sherry Baker

Technicians are excellent!! Very Polite and very efficient and thorough. As are receptionists.

donna rhyno

I have a phobia of mice and I had to figure out what I had to do. You don't know how scared I am, lets just say since I had Truly Nolan help me I felt better. Now I decided to get Skedaddle's out to seal up underneath of my Mini home. Morgan and the other guy came out and did under my Mini home. Both guys where very kind, professional and easy to talk too, thanks guys for explaining everything that you guys will be doing under my place.They may be alot of money but they truly know what they are doing and very very friendly (Karl Williams). Let's just say they are here to help you and they go over and above to make you feel comfortable in your own home. I am 200% satisfied with the work they have done. Thank you Karl and the guys. If people are like me scared of mice and other rodents these are the people to call. You guys truly are the BEST, THANKS FOR HELPING ME!!! All I can say is "Money well Spent" Donna Rhyno Ps I know I can call anytime and the guys will come out. Thank you Karl, you are The Bomb????

Wendy Provencher

The two young men were very hard working and very willing to answer any questions. It was pouring out that day and these two young men worked tirelessly until the job was done.

Courtney Smith

Sam was really professional and kind. He also came within a couple hours of me calling with a problem.

Peter Dobek

I want to start off by saying that the guys who came in to do the initial assessment were fantastic! They pointed out the entrances that the mice would use to get in and out of my home. I was charged $69+tax for the assessment. No problem. I called the next day because I didn’t hear anything else from them about coming in and fixing the holes which the mice are using to enter the house. The lady on the phone thought she sent me the quote already. She didn’t but no problem. Then she tells me that since my house is a semi there is no guarantee that them fixing the holes will get rid of the mice. …ok, I’m little discouraged but still in it. Then I ask her for the price and she tells me it’s $1500 to fill the few holes and gaps. I am not interested in paying that much for the service and I asked for my future appointment to be cancelled. The lady on the other end scoffs a bit and hangs up on me. So rude. So $1500 to fill a few holes with no guarantees. …right…

Diana Grcic

I was extremely upset not knowing what I was dealing with in my attic and sleep deprivation the last 10 days. The technician Shee was professional and calming. I would highly recommend this company.

jo conway

Karl, the technician, was incredible. We have an issue with a bad smell in our home due to a problem with rats. He did a very thorough search around the perimeter and inside. We even removed stairs and took a ply wood wall down under the stairs to investigate. Thankfully, we didn't find anything, but he did say that he will come back to spray to get rid of the smell. I honestly couldn't be more impressed with this companies service and will not hesitate to use them, should I need to, in the future.

J B

Exceptional customer service. Would definitely use again (though hopefully we won't have to).

Duncan Connor

For three years now Truly Nolen has done what other companies before them could not. We treat for black ants, carpenter ants and fire ants. They have virtually disappeared from our property. Similarly we had rats due to a neighbour's free composting habits and now the rats are fully gone as well. The employees who did the work were excellent. They were polite and well-spoken. They did not cut a single corner. Truly Nolen blows away all the other companies we've used. Thank you so much for helping us get the enjoyment of our yard back!

Scott MacLean

I called at 10 and Woody was there by 11 and took care of the problem . Amazing service by both Woody and the office staff . I can't thank them enough .

Katharine Mott

I’ve used this service for four or five years. Very satisfied. The reps have always been informative, polite and pleasant. I don’t have bugs or ants any more...the treatment has not hurt the dogs, squirrels or birds.

hdriderdave

A tenant called saying they had bedbugs and I called one company who could not do anything for 10 days. I called Truey Nolen and they were therw within four hours. Great service. great price , greatly appreciated.

Annette Hickey

Excellent, personable and knowledgeable