We offer you all the information of real people who used the services of Pro Pacific Pest Control (Pest Control) in the area close to Placentia (Canada).
Right now the business has a rating of 4.9 stars over 5 and this rating was based on 127 reviews.
You may have noticed that its rating is almost the top, and it's based on a very large number of feddbacks, so we may think that the rating is quite reliable. If there are many people who bothered to rate when they are happy with the business, is that it works.
You know that we do not usually bother to write feddbacks when these are correct and we usually do it only if we have had a problem or incidence...
This Pest Control is classified in the category of Pest control service.
I had a huge dilemma with bees in on top of my patio. Aside with what’s going on with the world now I had a bees swarm issue and nesting between a outside wall. They were so responsive and professional. Jose ran thru the details and hoping this resolved my issue. I was very pleased with him. Anyhow I highly recommend them. Thank you so much Raul Rodriguez. Downey , ca
I have used Pro Pacific for years at my house and have recently started them with my moms house. I have always been happy with their service and technicians. Ron helped to get my moms house set up and he was very helpful and friendly, I really appreciate his time and service.
After calling several exterminator companies for prices and service, I chose pro pacific pest control. They scheduled my service to be performed with in a few days. Jose showed as scheduled and explained everything he was going to perform and why.. he also cleaned all my spider webs out. Very professional and pleasant. I now have a quartly service with them. Best price and service.
Tyler was so through, helpful and very polite. He answered ALL my questions. I would recommend him ANY TIME!! …
Abner was very thorough in spraying every single corner of our house. We’ve already seen a huge difference! Can’t recommend them enough!
I’ve been using Pro Pacific for 2+ years now. Initially contacted them for ants and haven’t had many issues with them since. Pretty much, it’s just quarterly maintenance now, but they always make sure to take care of any needs I have! Inspectors are super friendly and make sure they get whatever I need done!
I had noticed what looked like termite frass outside my backdoor. Wanting to about a infestation i called Pro Pacific. Jason was just after the Thanksgiving holiday to look at my issue and confirmed, " you for some termites"! We discussed options and i was relieved he suggested just a simple local treatment and not tent my house. His team showed up two days later and solved all my problems in a matter of an hour! Can't recommend this team enough! Super stoked job fixed and my holiday season not impacted to horribly. Very honest estimation and repair. Thanks pro pacific.
We encountered some difficulty with an escrow we were closing. Jason went above and beyond to help us. I would highly recommend him for you termite needs.
Pro Pacific exterminators ensures that I am satisfied with the service rendered by the employees. Additionally, the servicemen are courteous, prompt, thorough and informative. I would highly recommend this company.
Tyler was very helpful and knowledgeable about answering my questions ! He was efficient and made this processs very easy. I would not hesitate in calling Tyler again, when any further questions arise ! - Beth Johnson Dvorak
Pro Pacific Pest Control took care of a bird control issue we had. Birds were continually building nests above our entry and making a mess. They placed a netting material above the entry area and now no more problems. Their work was of very high quality and they even replaced some lights for us since they were on the boom lift and right there. Victor was the lead on the job and was quick and professional. I would recommend this company and will use them again.
The technician, Jordan was excellent. Very knowlegable and thorough.
We have used Pro-Pacific for several years and are happy with their service. They are efficient and good communicators. They routinely make sure they are meeting our expectations.
Jose was very thorough and professional definitely would recommend him and your company to family and friends please send him on the next visit thank you
Abner was kind and took in consideration that we had a pet in the house when spraying and best thing I liked was that he wore booties over his shoes so he didn’t mess /dirty my hardwood floors. Hope he is going to be our regular guy
Great technician- very informative and personable. Professional.
Pro Pacific had a very quick response time and they were extremely professional from start to finish. Arrived to the job site early and we're in and out within 2 hours. Will definitely call back again fir my next pest problem.
This company is so professional and thorough. Alan was very thorough, patient, professional, and kind. I highly recommend him to ANYONE!!! The prices are reasonable and the service is great!!!
My neighbor recommended Pro Pacific Pest Control because the company I had hired before did not offer nontoxic repellant, which was a bit shocking since this is something I would imagine most customers prefer for the safety of their homes. I was even more floored by the speed I could request for service: I called on Wednesday and Rita had a service tech out the next day. It gets even better: Jordan called me to confirm his arrival despite knowing that I would not be home. When I texted him to thank him, he texted me back immediately to tell me the work he had done for our home. I absolutely love the service and attention I've received in just the first three days as their customer! Thank you so much to Rita, Jordan, and Ben!
Prompt service. Great communication. Friendly staff. Definitely going on our list of service providers.
Love this company. I live in a small apartment and I'd rather have someone come out and spray the outside of my home (apartment) and spray inside. This company is so wonderful and kind, that they will always have my business! A buck a day keeps the bugs away.
What can we say about Humberto that "you, the customer" may not notice within minutes of working with him?? Not much... So, I'll share anyways.. Immediately we were impressed with his professionalism, responsiveness, attention to detail and genuine concern for US, THE CUSTOMER . Which is truly lacking in the service industry today! Everything that we asked him he took time in explaining to us and was more than willing to stop what he was doing to be sure that we were satisfied with his answers. When he was inspecting the work that had already been done by the other service techs... it was obvious to both of us, who were observing with great interest (because let's face it, we're talking about a gang of freeloading rodents that tried to take our home over... So we wanted this job done correctly as promised!!) he checked every closure and seal and really put us at ease that indeed it was done well. We would DEFINITELY recommend this company... We have been more than happy with every one that they have sent to work on our job. Humberto, thank you again from both of us.
DONT USE THESE PEOPLE So we hired pro Pacific to come take care of a rodent issue. After many weeks they finally were able to figure out what the problem was and corrected it. They said at anytime if you have an issue call us and will get somebody out right away. WELL we have an emergency situation and the only thing the woman on the phone said was sorry have no technicians available. We can get somebody out to you in 4 days. I’m sorry to say but don’t advise your customers if they have an emergency situation to contact you and then give them an appointment time for 4 days later!! You took our money which was very expensive and once you have that money in hand you could care less about us as a customer. She really didn’t care!! Shame on her... Now since they do not want to honor their work I am forced to go find another company to fix what I paid pro Pacific to do. Horrible experience
From quote to completion these guys were great. Professional and courteous at all times even when we h add to reschedule after they arrived due to a family issue. The lead tech Ruben went out of his way to ensure my family was 100% satisfied before they left.
Ron (the tech) was great! They have sprayed two of our apartments and they always show up on time, work efficiently and are very friendly. Would recommend them to anyone!
We had what seemed like an overnight ant problem. I called Monday morning, and had Tyler at my house Monday afternoon. Tyler was super nice and thoroughly professional. Really happy I called!
Carpet Beetles bugs treatment. The technician Ray was very knowledgeable and thorough. We are happy to have Pro Pacific for our pest control company.
This is a reliable and effective company that has reasonable prices and good response to questions and requests.
Had two service with this company. They did however mention at the beginning that their work was not guaranteed, I still went ahead and did business with them they were professional and everything but as of now 3 months after the services were done and they came back one more time for each service still the problem persist now they want me to pay again to keep coming and treat my problem. Before contracting this company i did talk to other two providers and they did guarantee their work but I did tried to save some money and here is the result. Lesson learned. EDIT. I left that review there so you will know what happen. Now after a week of this company calling me and not being able to answer, James a supervisor there finally reached to me and we agreed that there was a miss understanding between one of the service support and me. He made it right as of now they are working to make it right and I got to say I am impress. Even when I was not able to answer my phone James never gave up and we reached an agreement. So far so good.
Bert really helped and educated me on the wasp. He was on time and exterminated the wasp and their nest very quickly and effectively. We are happy we made the choice to use their service monthly
We had a really good experience with Pro Pacific, despite the frightening circumstances surrounding our call for help. We had a swarm of bees hiding out in a large tree in the front yard. We called several companies, most which did not have a live person to speak to about our situation and I was forced to leave voicemail messages. This company, however, was responsive and extremely helpful over the phone.Jason came and took care of the situation in a manner of minutes. I would definitely recommend them.
I called on Pro Pacific Pest Control a few months ago to address my outside “bugs”. They were immediately responsive and quick to address our issues. And, I saw evidence of dead outdoor bugs within a day! Because of that success, I brought them back to rid my yard of gophers! I’m so glad to be bug and gopher free! The company and Chris, my technician, are great communicators about arrival times and my household personal needs. The cost is reasonable and we wonder why we waited so long!
Bryan was the technician that did the service at my home, which he is "my" normal service tech that services "my" home. He is always courteous & professional, which I do appreciate. Propacific has always given me quality service in the 9 yrs I've been using them. Thank you again Bryan. Arne Pirkanen. ????☮️
The workers who came to my house were friendly, professional and efficient. They didn't leave until all my questions and concerns were addressed.
ugh, I had rats under my house due to construction taking place nearby. I called Pro Pacific because they did a great job when I had bees in my wall. Tyler came out a few times to set traps and collect them. I wasn't sure if it was mice or rats. turns out it was rats. I was worried about what kind of damage they were creating underneath. thats what was causing me worry. I would use them again and may in fact have them come out a few more times just for me to know for sure they are gone. hoping there are no new ones if any had babies or anything.
I went with Pro Pacific after receiving estimates from other pest control companies for our termite problem. They provided the most thorough inspection, concise estimate, and an excellent price for both fumigation and termite damage repair. Jason was easy to work with, and he went above and beyond to make the entire experience as easy as possible for us. Pro Pacific's repair team was always on time, performed excellent work and excellent clean up, were polite, and I have no complaints at all. I highly recommend this company to anyone seeking an estimate for termite fumigation and/or repair, and I have already recommended them to a neighbor.
Erica was who serviced my home today. It was the first service. She was exceptional. She explained everything thoroughly before she started. She was very courteous and prompt. I like that she called when she was on her way. I would recommend this service and would ask for Erica
Please, please, please, send Erica on all my future visits with Pro Pacific! She was so thorough, so friendly, so informative. The guys were good, but she went the extra mile. I would really appreciate it if she was my go to girl whenever possible. Cuddo's for hiring her. A+ today!
The most professional and trustworthy technicians -they always get the job done!!!! I’ve been using them for years and am extremely satisfied. I’ve never encountered any issues.
Pro Pacific did a great job. The technician who came out to us was very nice, professional, and thorough. The price was fair and they were easy to schedule with. Will definitely be using them exclusively.
We've had yhe service for a while now and it is really valuable. Our rat problem went away and now there is no more entry points for those rodents to get into our house. We've had the pleasure to have Brandon Monta come over a couole time and he is super nice, very professional and always been on time!
They scheduled an apointnent for Saturday 3:00 to 6:00 pm. Guy showed up at 1:00 pm we had to rush home from our lunch at the Beach ???? He wanted to finish quick leaving out many areas, he argued that those areas didn't need spraying, he refused to spray the attic eventhough i payed extra for it ???? This was done a few days ago, so i can't comment about how affective their work is against ants and bugs.
We have had a few techs come out to service our house for rats and today we got Erik G. I am sooooo glad that we did!!!! He was so professional and thorough, from working in the attic to working on the roof. He walked me through everything he did and even informed me of extra things that was not apart of his job, and assisted us with that! I would highly recommend Erik G. as a service technician. If you can, request him! I will!! I highly recommend this company and Erik!
I'm very happy with how knowledgeable the team is and especially how helpful. The Pro Pacific Pest Control team is respectful and professional. Their work is thorough and was explained well so I understand what was done and all the available options. My pest problem was treated urgently and I have no doubt it's solidly in the past.
Very glad my neighbor referred Pro Pacific Pest Control to me last year. We have had ant and spider problems for years (actually decades) and I would always "self treat" by spraying and ant liquid traps which only worked temporarily and really never did solve the problem. Started using Pro Pacific a year ago, and other than a couple of rogue spiders outside we haven't had one ant in the house and only an occasional sighting of a few in the flowerbeds after watering. I have two small dogs and a tortoise which I bring inside for an hour or two during and after the spraying, then let them out with no issues. The technicians have always been professional, courteous and show up on time and get the job done. I would not hesitate referring Pro Pacific Pest Control to family and friends. 5 stars
I have recently moved in with my dogs and immediately they were attacked by a type of flea we could not treat. The gentleman came out, sprayed, cleared the eves, and told me exactly the sort of critter that lives on my property with me and is bringing the fleas. We talked strategy for my dogs, the critters, and my expenses.
Bobby arrived on time and explained the ant treatment procedure. He sprayed the outside and inside of my rental. He explained the contract and set up future dates for spraying. Very pleased with Bobby’s service call.
Our service provider was Ron. He answered our questions & concerns about the safety of the bees he gently removed from our tree. We appreciate his help & the service be provided. Thank you this hiring nice guys like Ron.
Good service, reasonably priced, customer friendly. I’ve used ProPacific for several years now, for two properties, no complaints. Thumbs up ????????
We noticed swarming around our kitchen window and under the eves. Bees were flying into a vent on the roof and into the wall. They were trying to come out from behind the outlet cover in the kitchen. As the day went on the buzzing got noticibly louder. We decided we needed to stop them from taking up residence, so we called PPPC. They came out 2 days later as scheduled. They checked out the area, sprayed and dusted the entry points, window and eves where the bees had swarmed. They told us about the pesticides they would be using and suggested we have maximum ventilation as the spray my come through the outlets in the wall. I taped those up with painters tape. They were done in under an hour. The techs were neat and clean, explained everything they needed to do and did a nice neat job. They did a soft sell pitch for a service contract which we declined. But if we have any future isdues, we know who to call.
Ericka was our technician and she was excellent! She called ahead of time letting me know she was arriving, when she got here she introduced herself and put her booties on. She treated the house efficiently and was very professional!
Pro Pacific was great! We called them late in the afternoon, after finding a bee hive in an area where we had workers scheduled to work the next day. They came out the next morning and took care of our problem without any issues. They did good work and their price was very competitive. Ruben was very helpful and knowledgeable, and did a great job. I highly recommend them and will use them again.
We have used them for a while and continue to enjoy their professional team who are knowledgeable and timely. Keep up the good work!
Wonderful Experience, very professional and very through with follow-up Our tech Andrew was very kind and professional and got our Rat issue under control. Thanks and looking forward to continued service with your company
Service tech Ruth Flores did a very thrall job. She was friendly & very professional. She did a walk through explained all that would be done. I truly appreciated the time she took to get the job done. If this company reads these reviews... I can tell you as a manager myself that you should definitely consider Ruth as a valuable asset to your team. Great job Ruth! Thanks again.
A huge thank you is an understatement for the gratitude we have for the work you did. I read on the invoice to give it 3-5days for the poison to work fully. So as of last night we vacuumed everything, especially the mattresses. You were expensive, lol! It was well worth it, we finally had a peaceful sleep in our own bed as we had been sleeping on the couch. You were able to determine the cause of our bites and not only eliminated the problem but the source. Thank you once again.
I am thankful to Pro Pacific for sending Ron to my home on a weekend to help with a rat problem. Ron was very knowledgeable and thoroughly checked my property for possible entry points. He is very courteous, arrived on time, and went over and above what I expected. I would definitely refer people to Pro Pacific for their pest problems.
Erica serviced my home today. I had called earlier to make a note that i want the technician to treat inside the house. She saw the note and called in advance. However i missed her call. Someone knocked on the door hard and I realized that Erica wanted to make sure that I answer the door. Our doorbell is out of whack so it doesnt ring. Since she got the note, she wanted to make sure that i become aware of her presence and i was so glad she did that. Furniture delivery folks rang doorbell and just left because i didnt answer but it was pre-arranged visit so they should know i am home. Erica's clear communication and effort was really the hit. Before the treatment, she explained how she was going to treat the house inside and out and she explained about the chemicals sue is about to spray outside. It was HOT today but she wore the mask the whole entire times. She was friendly and knowledgeable of her job.
Pro Pacific was fast, friendly and affordable. In an emergency, I called Pro Pacific after a different company wasn't able to make the same-day service that I needed and our technician, Ricky was very knowledgeable and solved our problem that day. I will be definitely be using Pro Pacific again and highly recommend!
Technician Gerardo did an outstanding job! Very professional!
From the very beginning Justin walked me through what I needed to do to help make my house ready for rat proofing, including getting a badly needed new garage door. After the first trapping I have not heard a single scurry, scurry in my attic. Thank you for your fine and timely service.
Pro Pacific Bee Removal was a great service company for me and my bee extermination and subsequent hive removal. My initial contact with technician Ricky was punctual and professional. My hive removal and roof repair was conducted also on time and professionally by Enrique and Victor. Thanks so much. It is always great to have a service company be a great service provider.
Alan came out today and went above and beyond. He was very nice explaining everything to me and very nice. Thank you so much. This is the second time they have been out and sense then we have had no spiders thank god. Keep up the good work.
Called for bee removal estimate (2nd story house front, vent opening leading to attic, bee honey comb inside the attic). Phone representatives very nice and knowledgeable (well prepared for Covid19). Technician Mr. Daniel Clark came out within two days. Very knowledgeable, easy to talk to and easy to understand. Easy to communicate all my concerns (Covid19, prices, optional estimates, procedures, etc). Very up to date with Covid19 protection and Social Distancing. Daniel Clark, super kind and exceptionally understanding my concerns and worries. Always respond back promptly and in detail via text, email and phone call. Few days later I was able to find earlier date and earlier time appointment. Continuation of super nice and super knowledgeable service staff (Victor and Max). Very up to date with Covid19 protection and social distancing. Staff very kind and making every efforts possible to address all my concerns before, during and after service provided. Daniel Clark the best person I ever met. Victor and Max took time to take before and after pictures (removal of roof tile, making holes, existing honey comb inside the attic, removal of honey comb, installation of wire mesh, putting back the roof top, installation of felt paper and putting back the roof tile, etc) and texted them to me. Went over the procedure they took to resolve my bee problems while keep social distancing. Work completed in super clean and super professional manner. The best of the best. They are so good well, beyond any one can ask for.
I was panicked because I walked out to my backyard into a huge swarm of bees! I called the city, and 5 other companies. Pro Pacific called me right back and had a tech at my home in 10 minutes. Problem solved and it didn't hurt my pets. That was the fastest and best service ever. Thank you Pro Pacific.
Abner was extremely knowledgeable and professional. He took the time to explain to us what he was doing and what we could expect. Great service that I will be definitely using again.
We have used Pro Pacific for routine pest control (spiders, ants, etc) for years.
A company I can trust. Alan Curiel is very professional, courteous and knowledgeable. Always shows up on time and treats our home as if it was his. He always takes care of our pest problems and we never have to call back for a redo. He is easy to work with and always addresses all the issues we mention before he starts. Office staff is easy to communicate with and always answers the phone. I recommend Pro Pacific Pest Control to all my family, friends and to who ever might be looking for a pest control company they can trust and get the job done right the first time.
Ricky did an amazing job and was very professional. He was very knowledgeable in his field and gave us the best service possible. Thanks again Ricky!
Ruben was right on time and was friendly and informative. Showed up and did quick thorough work. Recommended him to my neighbor Thank you!
Eric Arellannez, my wife and I want to thank you for the inspection you conducted. Your 20 years of service backs up your professionalism and knowledge about your job. And the actual Techs that came and did the work (Gau, Erik, and Enrique) were diligent and "spot on" in fixing all termite damage. These guys were absolute hard working individuals. My wife and I can't say enough good things about them. As a whole, we highly recommend Pro Pacific Pest Control to anybody needing to resolve termite issues.
Wonderful experience they arrive on time finished their Work ON timely manner and they are also Very courteous. Job well done. Highlight recommendable.
Awesome service. Called that he was available early. Neat, clean, efficient. Explained everything. Super happy! Thank you!! No more ants for this house :)
After trying to get rid of the bees in my attic for over a week on my own, I called Pro Pacific to deal with them. They arranged for someone to come out and check out the situation the same day! When Andrew arrived he confirmed the hive was inaccessible from inside the attic and provided me with options for dealing with it. I chose to have them exterminated, and he was able to get rid of them on the very same trip! It's been over a week and no sign of bees at all. The service was very friendly and quick, and no one tried to up-sell me into other services. A refreshingly good experience, and I would use them again without hesitation.
The tech who arrived today, Ruth, was fabulous. By far the best yet. I’m not impressed with the curt/rude response the company gave after inquiring about a price increase, but if Ruth comes again we will stay with ProPacific.
Ron did a great job explaining the process and was very kind and professional. Luis came the second time for our follow up treatment and did a good job.
The technician was very courteous and professional. When all was said and done he gave me his opinion on how I can save money in the future and what the best plan for keeping pests out of our house would be. I will definitely have them back.
Bert is a hard worker Does not take Any short cuts Very Thorough And very respectful,With an outgoing personality a pleasure having Bert come service my house thank you Bert for your outstanding work much appreciated Margie
Very happy with the technician, Erica, she is the reason I am staying with Pro Pacific.....they didn't even call me this time to schedule the visit! But I will have them one more time (only with Erica) and they have promised me that they will call ????or text to let me know when they are coming.
Erica and Joseph were very friendly, professional, and had great communication as to the time they would get here, and explaining what they would be doing prior to starting their services.
Pro pacific pest control in the best at getting rid of spiders ants crickets and more! Jordyn is the Best Trchnician. He is very thorough and treated all the areas of concern. I highly recommend this company and Jordyn as a Great Tech. Thank you ????
Been a faithful customer for over five years paying monthly for rat abatement and bug spraying. They do a fabulous job and are quick to come out if called mid visit for whatever issues there may be. Highly recommend excellent customer service and support.
I had a terrible rodent problem. First Ron came out and inspected my home for entry points and then he put out traps. I could see that I had a bigger problem than I thought and so Yanky was sent out to rodent-proof my home. He and his partner spent a half a day eliminating all possible entry points for the rodents. Both Ron and Yanky have been available via text to answer any questions or concerns I might have. The only problem I had was on a Sunday. When I called the office they had me on hold waiting for the next available operator rather than telling me that they were closed on Sundays. I texted Ron and he guided me in the appropriate action to get through until my next inspection. Yankee also texted me to see how I was doing and if there was any other way he could be of assistance. I also use Pro Pacific for bi-monthly Pest Control and I have also sought their help for a bee problem that I had several years ago. Highly recommended.
Jordan is an excellent tech with good manner and the job was thoroughly executed. One of the best that we have experience. Looking forward for our next treatment!
So I scheduled a service person to come out for what I was told a free estimate. Explained that I live in mobile home and thought i might have a rat or opossum under my house. At night I hear loud scratching and chewing from my closet. I was told that they would come out and do a walk through my house and look under house to see what type of pest it was. Scott told my dad that he wasn't going to go under the house. Didn't look inside house either. Told my dad that for $266.00 he would set 3 mouse traps. Also said they don't deal with rats or opossums and that we would need to call animal control for that. Why would I give someone $266.00 when they don't know what they are treating. No written estimate. Perhaps if I had a estimate of findings I may have been more inclined to pay this for the service. What a waste of 3 days waiting for availability for someone only to do nothing. Was hoping for a better experience.
When I contacted this company they set up a time to come out for an evaluation and arrived at the time indicated. An appointment was set to come out to provide treatment and they, once again, arrived at the agreed time. After treatment, I was able to converse with the company regarding concerns I had and they quickly addressed each one without delay. I find this to be an HONEST company who values its customers and works with them and their concerns.
Great thorough job of spraying and inspecting our home. Ricky is a knowledgeable and very courteous employee of everything he did at our home including identifying any potential pests, spraying for the bees, and inspection around the entire perimeter of our home, including our utility shed in our backyard. We are very pleased with his service. We have signed up for the year round pest service due to Ricky’s excellent work and service.
Company was extremely informative. We got Jose as our guy.... He was super punctual, actually arrived ahead of schedule. Explained how everything worked, and exactly what he was going to do. Very personable.... we want Jose every time.
I had a very positive experience with Pro Pacific Pest Control. They were able to come the same day I called to do a free estimate. I decided to go with them and they did their first treatment that day! The technicians that came were very respectful, did a great job, answered all the questions I had and worked quickly. They made sure my door was locked when they left! Over all my experience was great, from the person who first answered my call until then last technician that came! The quality of the treatments used was great also. My house has been bug free ever since! Thank you!!
Bert came & serviced my house today & I couldn’t be more pleased with the service! He was so kind, professional, & efficient. 10/10 would recommend this company & Bert for any of your extermination needs! Thanks so much Bert for your incredible service & for being so sweet! Really appreciate you!
Pro Pacific Pest Control was able to provide prompt service to eliminate the honey bee problem. I’m glad I contacted them for service
Recently hired Pro Pacific to perform a inspection of my home and was surprised at the amount of damage that was hidden until after the inspection. These folks are very professional, responsive and do what they say will be done very quickly. My wife and I were busy on the day that the "tent" was to be place over our home and actually removed the last few things from the house as they were placing all of the materials around and inside the house. I couldn't have asked for a better experience and appreciate all that they did. No need to look elsewhere.
After our initial interview with the professional technician, we decided that there was nothing an exterminator could do for our mosquito problem. I appreciated the tech's recommendations and will take his advice to use citronella to deture the bugs from hanging around. If I ever have problems with other kinds of bugs I will call Pro Pacific Pest Control.
Excellent service! Professional, fast, and every employee has been a pleasure to deal with! Highly recommend!
Abner is seriously the BEST when it comes to customer service and quality. He took the time to get to know my situation and explain the services listed and what is to be expected from Pro Pacific when they come spray the house. I appreciate that so much! Edit: Antelmo is great also!
Saw Jose treating a house in our neighborhood and waved him down to ask some questions. He was very knowledgeable and I appreciated that he took the time to answer my questions. Although I did not sign up for a service yet, once I am ready I will definitely be calling this company.
These guys are Super!! Very Professional & Dependable. They have solved every bug problem we've had!! I recommend them.
We have used Pro Pacific for almost a year now and are very pleased with their service. Jake Dunneback has been fantastic and has kept the ants far from my kitchen and bathroom. And the outdoor play area for the kids is free of spiders. Jake is serving a different area now, but we have been very pleased with Brandon for the past two visits. This company also follows thru on their promise to re-treat if necessary. A+
The technician did a thorough inspection of the property and created a plan to take care of the problem. He handled it right then. The price was reasonable.
Ricky Lopez did an excellent job. He was sensitive to my needs that I Wanted the bees to be extracted out of the wall in my house and hopefully given to an active Bee Keeper who could use a swarm. Or a new Bee Keeper just starting out that would like save some money. Unfortunately, the bees were between the brick work and a beam in the front of my house. It would cost a fortune to break out all of the brick in front of my house and try to save the structure as well. Ricky was very honest. Since I'm a retired elementary school teacher on Social Security, I did appreciate his honesty. He did a great job, very efficient, of removing the bees. He was finished in around an hour. He gave me clear instructions about what to do next. Since I had some experience with bees he spoke to me in the level of a colleague. He said he would return in a couple of days to be sure the bees were gone. Not many jobs are completed at such a high level. I find your service is excellent. I have had this service done by previous companies w/o such efficiency.
Whoever drives pr5003 is completely rude and inconsiderate. I'm at a coffee shop and this guy pulls up behind me in the red and opens his door, almost hits a car, only to run up and bang on my window like the damn Feds to TELL me. Not ask me. TELL ME to move my car so his lazy ass wouldn't have to pull into a different spot. No thank you no nothing. All so he can get a cup of coffee are you serious??? If I ever needed pest control, sure as hell don't want someone as rude as this guy showing up to my house. Hard pass. Btw you're welcome !
I love all the guys at pro pacific. They are extremely professional and very friendly every time they come out. The cost is reasonable too. Today Tyler came out. He was thorough and explained what he would be doing today. He was super nice! I highly recommend this company for rat removal.
Shout out to Gerardo, and Alan, who have been my two technicians. they really represent the company well. I would like to share that I really like Propest responsiveness. I also like their technicians they are extremely knowledgeable, …
I was in desperate need of a wasp nest removal from a new house I just started renting and Pro Pacific was able to get someone to come out the next day to remove the nest and spray around the house for other insects. Quick and efficient. Would use them again.
The guys were on time and extremely professional. They explained exactly what they were doing (both show and tell) and answered all my questions. I felt that they were just as concerned about my subteranean termite problem as I was and took the extra step to solve it. I chose them after 5 different quotes and am glad I did. I would highly recommend Pro Pacific.
Alermo was wonderful and we really enjoyed our first service from pacific pro pest control!
Pro Pacific pest control was great. We suddenly had bird mites in our living room after a bird nest just outside the window. I called and talked to Ben. He had me scheduled for the next day but then texted me that Tyler was available that same day. Tyler was great with cleaning up the bird nest (baby birds had flown away already) and sprayed all areas. Thank you very much for acting so quickly to get my living room back.
Tyler was extremely helpful and courteous! He made sure every detail was covered and gave some very helpful advice! If I ever need this service again, Pro Pacific will be the only call I make. Jeff
Ron was the service person that came out for my first service call from Pro Pacific... What a difference from the former company I paid for 11 years>> …
Very happy with your service. Ron was very knowledgeable, patient and helpful. He explained every in details and did a great job! I'd continue to use your service!
Abner Fernandez, our pest control specialist, was thorough as he explained the process and changes we needed to make around the outside of our house. It is never easy inviting services into your home when emotions are high with pests that “feel” unmanageable. He was calm courteous and thoughtful. I would recommend Pro Pacific.
Pro Pacific Pest Control has been great to work with. They come when they say they will be there, they do what they said they will do. They explain what they are going to do to whatever degree you ask. We had a rodent problem which was causing a great deal of stress to my wife. Robert came out and was great! He calmly listened and explained things. He went the extra mile to handle things the way my wife asked. We both appreciated this. They did catch the rodents. The follow up team that came out and rodent proofed our house afterwards were great as well. I do not recall their names but they also were very pleasant and thorough. I am sure with the work done and the ongoing bait station service we will not see these unwanted critters again. I highly recommend Pro Pacific Pest Control.
Both technicians were polite and efficient. I was a little disappointed that the disposal was left in our trash can to get rid of. Fortunately pick up is today. I was also pleased that they showed up on time.
We had the most annoying ant problem for over a year. Every single day, ants pouring out of every wall. Then James from Pacific Pest Control came over. Best pest control guy ever! I've yet to see a living ant since he came over. Really knew what he was doing and he was also an all around good guy. I've already recommended Pro Pacific to family! Can't go wrong. Call these guys.
Abner was very knowledgeable, friendly and helpful with my experience. I hope he is the tech that comes back for the spray treatment.
The tech at Pro Pacific made himself available 3 hours earlier than expected and did the job quickly and at less than 1/3 the quote from a competitor the day before. Thanks to Pro Pacific for ridding the house and chimney of our swarm of bees.
I don't understand how this company has almost 5 stars. Their pest control visits are only on average less than 3 minutes. Unfortunately we have a one year contract, but 6 months into that contract we still have bugs in the home. I definitely recommend looking for a different pest control company. There are better ones out there.
5 STAR COMPANY! Random swarm of bees showed up in my backyard yesterday & I didn’t know what to do. It was 100s of them!! I called, the tech came within an hour or so, & they took care of them problem. They also sprayed around the outside of our home to help prevent any other pests problems. Thank you so much for being very timely & professional with the situation! We have lots of kids in the house so we’re so glad we went with Pro Pacific! Took care of the problem quickly.
Rita is very professional and a pleasure to set up service with. Érika did service on our home and yard and she explained things to me very well. I always have tons of questions and she answered them with no hesitation. So far I’m very satisfied with the customer service!!!!!
Erik was AMAZING! Super hard worker and very helpful with our rat problems
Ricky was very professional, personable and great with my dog. He was completely prepared with everything he needed to solve my bee issue. Ricky will be my new bug guy going forward. Great job! Thank you, Linda
They always call before they arrive with expected arrival time. Courteous employees, and provide paper report as well as digital report (email). Very satisfied.
Arrived early, was very thorough and polite. He did a good job.
So far, service has been great. Folks on the phone were friendly and helpful with scheduling and general questions. Technician, Ricky, has also been friendly and patient with my many questions and flexible when on site (e.g. starting inside, upstairs, downstairs, etc.)
We’ve been using Pro Pacific for a few years now and they are great! Abner has been wonderful when he comes out and we enjoy working with him. Always super friendly, polite and professional. Highly recommend.
I was impressed with the professional way all was handled. Tyler was able to answer all my questions plus more and was very pleasant to work with. I will definitely continue to use Pro Pacific Pest Control in the future and confident to recommend. Thanks again Tyler and Pro Pacific Pest Control for your solid service!
Very pleased with service from PPPC -- we had one quick response visit to assess, one to do the rodent proofing and 3 follow up visits to check traps and rebait. All visits were on time and efficient with calls 30 min before arriving. Jason presented good options regarding attic insulation on the last visit, will call them again if I choose to do that work.
Tyler was great. Checked out and fixed our problem. Came same day within a couple of hours or so of calling. We signed up with Pro Pacific now for regular pest control.
My company used Pro Pacific to help with a rat problem that we had--ugh! Pro Pacific Pest Control came in and set at least 20 traps, was able to find the source of entry from the rats--which we never would have noticed--and within 3 days we had trapped 2 full size rats. Thank you to Luis & the team at Pro Pacific for handling our rodent problem, and coming out to check the traps regularly just to make sure there weren't more.
I have never used a pest control company. But I found myself having to find someone to help me with my rodents problem. I am petrified of them and I have found people can be very insensitive to this. Abner has made this ugly process for me so bearable . He is a outstanding professional individual with a very compassionate side that does an excellent job represent your company. I would highly recommend him. His has made an awful issue so much easier to deal with . Thank you Abner! You are the man for the job!!!!!’!!
I had a bee problem. They quoted a price gave me a timeline and did what they said they would. No up charges or excuses they just took care of business! I signed up for a bimonthly pest control program. So far so good. First time in a long time that I signed up for something that I did not regret later!
Bert is our technician. Great guy, great service. He always calls to tell us what he’s doing and asks if there are any other concerns. His work is very much appreciated. All techs should follow his lead. Thank you.
I called Pro Pacific Pest Control after having an ant issue. Abner came out and was very friendly and thorough. He explained everything he did and why he did it. I’m very happy with this service!
Tyler did an outstanding job removing my bee,s nest. He was very professional and explained the entire process. I would recommend this company. I called and they came out the same day.
I just posted on yelp as well but the service was great. I was pleased to wake up this morning to find some dead spiders around the house. Bert Sandoval was friendly and knowledgeable. I signed up for the quarterly service to make sure the positive results remain year round
The two gentlemen that came to treat my termite issues were amazing. Very kind, courteous, efficient, neat and went out of their way to cure my termite infestation. In addition the estimator Charlene, was unbelievably kind, sweet and understanding to my frustration of the termite issue. She explained everything in detail and the cost was very reasonable. I am also on a bi-monthly maintence contact and again who ever comes out to treat the house and yard is always, courteous and very efficient. I would recommend these folks ????% and I am beyond picky when it comes to my house and yard.
We are extremely appreciative of this service. Erika came a few hours after we called. She was knowledgeable, professional and very thorough. Highly recommended. Thank you !
I received a call from my sister at 3pm that bees were in the house. I Googled pro pacific before I drove home. I spoke to Rita who was very professional and helpful. We scheduled an appointment within an hour and was sent Erica. Erica was also very professional and answered many questions I had before she started the treatment. Erica was very thorough and took her time to check all areas of the inside and outside of my house. I really appreciate the quick response from Erica and Pro Pacific.
Save Your Time And Money I Paid A Technician Cash And Tip And Few Weeks Later Recieved An Invoice Saying iNever Paid, And To Top It Off He Did A Half A$$ Job, But Wait Theres Moree !! Technicians Are Thiefs As Well Or Arent Just Aren't Doing There Job 100% .. Either Way Bad Business And Customer Service iHave To Wait For A Manager To Call Me Backk And Never Didd iKeep Calling And Left On Hold For 20 Min Total BS !!
Today was my first time meeting Abner! He was punctual in his arrival estimate after his call. I want to a thank him for his mask and social distancing as I had forgotten to grab a mask. He was very through in the service today, including attention to spiderwebs. I’d love it if he would be assigned to my account for future service. He seemed willing to inquire and listen to my concerns. Thanks !
They perform the services well and cover the area completely as needed. We have had no major bug issues since they have been doing service, we have not had to call for respiratory , but they informed us, if any issues, just call. Very nice and polite people as well! Keep up the good work...
This company is the BEST!! Great technicians, very thorough. Happy customer for the past 4years.
Have used PPPC before and just recently restarted the service. Very proffessional and kind when at my home. Would refer them to anyone who asks about extermination services.
Pro Pacific has been a great company for general pest control of my house. My technician Abner is very professional and thorough and I would highly recommend this company for anyone looking for good pest control company.
Excellent customer service. Ron is a fantastic person to work with. Extremely thorough and patient in explaining issues. Highly recommend, and ask for Ron. You won’t be sorry.
I have had significant, persistent gopher problems in both my front and back yards for several months. My Pro-Pacific Technician Specialist, Abner Fernandez, has done an excellent job in ridding me of these very destructive critters. Many thanks.
Pro Pacific Pest Control was just here to spray for ants, spiders, etc. This is the second time they have been out, both times Eddy and Ruth did an excellent job. They not only sprayed the perimeter of my home for ants, they also clean under the eaves, and treat the area for spiders, roaches and other pests. I would highly recommend Pro Pacific Pest Control, even the people who answer the phones are very nice, competent, and friendly.
Randy , the supervisor, is very professional, very responsive. He really tries to help you and take care of the problem. Also Ray, the technician, is knowledgeable, responsible, professional.
The technician was very courteous and professional. Ray provided options to resolve our concerns and was able to provide same day service for the solutions offered. He was also very flexible in working with me as my tenant missed the initial scheduled time. Ray was able to return the same day to complete the requested service.
Antelmo Serviced my home today. Professional, knowledgeable and informative. I like this guy!!! I’ve had them for about a year and they were able to help with my Brown/black Widows, ant problem and recently my mice problem. Mickey and his family love my neighbors fruit trees.... i prefer going to Disneyland than Disney coming to me.
Tyler did an awesome job. We went thru 2 companies prior to this company. Knowledgeable, and goes above and beyond. Very satisfied. Thank you guys.
Abner was fantastic and very quick and professional.
Pro Pacific Pest Control has sent out a service technician (Jusuf) to evaluate our problem. He was very knowable and helpful explaining all that has to happen to rid us of these pest. I would recommend Pro Pacific for all your pest needs.
Our technician is always kind courteous and professional. He always provides great service.
Abner was very knowledgeable, friendly, kind, and helpful! I’m sure he will get rid of the German roach infestation as quickly as possible! I will be requesting him for the second round of treatments.
Thank you again for helping us with our new home. James was friendly and professional as always and wasted no time to clear up the ants and spiders Issue. Thanks for years of great service. Dan and Krystyna
Thank you Pro Pacific for tremendous service month to month. They have contained the spider problem in my backyard patio area we we gather for BBQ and pool fun. Thanks José for your dedication and professionalism towards our family needs. Thumbs up fellas!!
Ricky was very professional, came in a timely manner , explained the job in detail. And made us very comfortable ,viewed our options about the situation.
Again I was impressed with the technician who came out for the quarterly pest control treatment. Erica Fuentes was once again professional and thorough. I really appeciate her hard work. Thank you.
Update: Pro Pacific contacted me to keep working on the infestation problem after we realized the first treatment did't work completely. They really care about their customers making sure they are satisfied with their services. Thanks Jason, Ricardo and the new lady who did our house.
Always thorough, prompt, and efficient. We have been a customer for over 3 yrs and will continue to use Pro Pacific services.
Do not give your credit card information to this company. They will keep charging your credit card every month even though you have not signed for a contract or requested any service. Despite sending so many messages, and being assured they will stop charging, they continue to do so. Terrible customer service
I had an excellent experience. This company was recommended by my coworker. Erica came to my house and was kind and informative and took extra care with our problem areas.
On time for their appointments and the service men are efficient , friendly, and knowledgeable .
I was previously a Terminex customer and decided to give Pro Pacific a try. I was really impressed with the level of professionalism and quality the Technician Bert demonstrated while he performed our initial service visit and saw for myself that his work ethic is representative to the quality of Pro Pacific's products.
So far the service has been great. The service tech Ron did the initial estimate and follow up visit to check on the traps and patch up the possible areas where the mouse might have came in. Ron was very friendly and professional. We did catch 1 mouse! Hopefully that’s it and there is no more to be found on the next two visits.
Ray, the technician was detailed and thorough in explaining everything to us. He did a great job!
We had just moved into a brand new home that was infested with mice. We were shocked, terrified, and heartbroken!! We called Pro Pacific and they sent Bert out and he was incredibly helpful and detailed!! He found exactly where they were hiding and was there for us every step of the way. We could’ve never done it without him!!!
We were very impressed with the service. I would also like to commend the 2 young men who came out to rat proof our home on March 7th. They were professional and did an exeptional job that day