Reviews of Bed Bug Authority Canada (Pest Control)

Sandra

Tony was amazing to work with. We had been dealing with bedbugs for a few months and treated our house within a short amount of time. He came back a couple weeks later to retreat our house as a bug was found. He is knowledgeable and explains the whole process. If there is ever an issue with bed bugs in the future (fingers crossed there's not) Tony will be the one I call. Thank you Tony!!!

Jennifer Turner

I cannot thank Eve and Tony enough for their outstanding customer service, empathetic interactions, and timely response to my urgent needs. If you're reading this, you understand what bed bugs can do to one's sanity, and security. After inquiring about their services, I was given informative and educated answers, and was offered a very competitive price, the best out there, for which I could not refuse this 100% effective solution. Tony and Eve were patient when answering my many questions, and while I gathered my minimal resources to arrange for their outstanding services. Once having done so, they arranged to service my home very quickly, answering to my urgent needs. It has now been 2 weeks and I can certainly attest to the fact that the treatment was 100% effective, and I am now completely bug free. I had a flea and bed bug infestation due to a very unhealthy roommate, who was evicted way prior to treatment, and the threat of any further bugs is fortunately gone with him. After battling these things for 3 long and trying months, using insecticides, poisonous powders, diatomaceous earth, borax, dusters, sprays foggers; you name it... I could not win the battle against these horrific and nightmarish blood eating predators. I was starting to lose it, and now I can say thanks to Tony and Eve, my sanity has returned. The heat treatment process is NOT too good to be true, it is the ONLY sure solution. You will not find a better price, or greater customer service - with years of experience, than you will with Bed Bug Authority. Their name is indicative of their knowledge, experience, and workmanship. I 100% recommend this company, and their product. Thank you so much Eve and Tony, you made my Christmas. I can now have family and friends over to my home without risk of threatening their sanity too. Thank goodness for you guys. I wish you all the best going forward. You deserve it! Forever in your debt, Jennifer Turner

Angel Nicholls

Tony and his team are fantastic!! They came into our home and did a heat treatment as we had a bad bedbug infestation and they did an amazing job! They are very professional, knowledgeable and fit us in for our appointment in a timely fashion. I would recommend them to anyone in a heart beat! Fingers crossed I never have this problem again but if I do Tony will be the first person I call!! Thanks again!

Morgan Joy

Tony was so very helpful and HE GOT THE JOB DONE. It's so nerve wracking but he helped educate and HE GOT THE JOB DONE. He was kind & professional and friendly AND HE GOT THE JOB DONE.

Eddie Rutherford

Fantastic service. Procedures were thoroughly explained. Tony arrived on time and took almost exactly the amount of time he said it would. Problem eradicated. Great service, highly recommend it.

Magdalena Rios

We had a bed bug situation early on this year, just moving into our new house. We live on a row townhouse, which made the situation a bit more complicated. Not knowing who to call, we reached Bed Bug Authority by searching regarding treatments and reviews. We love the idea of "cooking" the house since we would get rid of God knows what, and not using unhealthy chemicals. Tony guided us through the process. Was pretty easy and relatively quick. We came back to our house the same day. Our house was intact (no harm on furniture, walls or other surfaces) and no one felt sick after the procedure. Tony is constantly aware of the products available in the market and he will suggest what is best for your case while being the most efficient. Yes, they are a pain. If you depend on adjacent units... it's even worse. But be patient and rely on Tony. He will do his best to clean your house. 100% recommended!

Desire Nickles

Bedbug authority Canada is an amazing company. I recently had a infestation of bedbugs. When I called Tony he answered right away and came to my home to do an inspection and he didn’t make me wait long to come do the job. Him and his team were fast efficient and discreet. After they were here I had some concerns about whether or not the bugs were gone due to some mental trauma that I am left with after this horrible experience and Eva called me right away and was so understanding and Addressed all my concerns also Tony came back to do a further inspection and even gave me some traps for free. I would recommend bedbug authority to anyone. They use A chemical treatment along with heat. The heat is a bit pricey in know, I am a single mother but if you do the math on how much it would cost after throwing away your beds and couch, it would cost a lot more to go with just spray and you would have to live with the bugs for a lot longer. When you use heat treatment it is a one day job and your bug free with a Guarantee. I also got quotes from other bedbug companies and bedbug authority was the cheapest. Thank you Tony & Eva for everything. You guys are amazing

Rachelle Watson

BBAC is the company you want to call when you're experiencing the horrible bed bug invasion. They were super quick to respond. Very helpful. Extremely knowledgeable. And actually really cared about my home (and my health!). I pray no one ever has to deal with this situation, but if you do, call these guys. Trust me!

andy witt

Very discreet, very proffessional and mostly very informative. Started on time and treated my home as if it was his.....problem solved. I have passed the company's name off to others without hesitation.

Mike Alderson

Tony quickly identified a bug I thought was a bed bug as a different, harmless bug and did not want any compensation. He was genuine on the phone and put our concerns to rest.

Madeleine Greey

Tony responded to our frantic requests promptly and more importantly, calmly. He gave us a lot of information and patiently answered all our questions. He and his staff were respectful of the house and all our belongings before, during and after the treatment. We clearly had an infestation and thanks to Bed Bug Authority have been bug-free since the treatment last September. As a landlord of a large house full of anxious tenants, I would highly recommend BBA.

helen mason

We found a massive wasps nest under out 2nd floor deck. The nest was right by the swinging chairs etc. that my kids like to spend time in. Naturally I was a bit freaked out so I called Bed Bug Authority to remove it ASAP. The woman in the phone was lovely and explained what would be done and how. She reassured me that it was safe to remove it with 3 dogs and my kids here. I booked a time slot and Tony was prompt and very professional. He exolained what he was using and reiterated that it would be sage I even got a follow up call a day or two later. Thankfully ine treatment worked and we've been wasp free since. I woukd definitely call them again for any pest problem.

junaide hakim

Tony is excellent. If your looking to solve your bed bug problem do not waste your time. Call him and he will resolve your issue. Thank you so much for helping us out. Was really appreciated.

Craig Nodwell

Bad tenants in the house brought these nasty bugs in twice. Tony and his team at BBAC took care as best they could the first time around, when the problem returned 7 months later and the tenant was removed BBAC came back in and cleared the problem for good. I can't thank this company enough for their quality of service, and professionalism.

yahsmin daviault

These guys are just AMAZING!! Bed bugs can be such a stressful and overwhelming problem. Tony and his team know what they are doing, no doubt. They explained what I needed to do to get ready for the treatment, and what was going to happen clearly and in detail. On the day, they took charge of everything and they were thorough and efficient. It's been 5 months and I haven't had a "problem" since! I can't thank them enough for an amazing service and for peace of mind!! Merci beaucoup!

Tracy B

Did a great job on my home after a terribly failed attempt by another company. So knowledgeable and thorough. Highly highly recommend!