Reviews of Western Exterminator (Pest Control)

Teresa Frolich

Informative personnel, easy to work with

SERVPRO of Edmonds

We have used Western Exterminators at our office for several years and they have always done a very professional and thorough job. Their check-in process, follow-up reports and customer service is top-notch. We would recommend them for any business that wants proactive pest control services at a fair price. Thank you to Randy and his team!

Sandy Voit

They call several days before, then 15 minutes before arrival . Checked with us about our concerns and if there was anything we needed or noticed. Very friendly and professional. Great attitude.

Rebecca P Murray

I have used Pratt Pest Management services for many years and have referred many folks their way. They are professional and extremely service conscious. I highly recommend them for pest issues as well as weed control and lawn fertilization. We use all three services at our home.

Jonathan Kirby

On time and have been doing business with them for 3 years.

MarySue Carl

Always do a great job. Very thorough and safe.

Don Anderson

I switched from Trugreen to Western last year because the Trugreen tech was not providing good service. Nic Mishook of Western is very responsive and has worked with me to resolve some difficult lawn problems like red thread and rust. Under Nic's care our lawn has come out of Winter looking great. I would recommend them. They are not cheap, about the same cost per year as Trugreen but the value per dollar spent is way higher.

Mike Carpenter

Great dependable service

Rebecca DeMessemaker

I appreciated the Top Customer Service. From the front desk to Steve's house call. We are more than happy to be your customer.

Melissa LaChance

Very friendly and helps right away

Everett Vacuum

Thought I had a infestation, I sent a email, They got back to me very quickly, their tech arrived on time and gave a free estimate. Turns out the bugs I saw are non-threatening. The general manager even wrote and explained their findings further. Bottom line they could have sold me un-needed services for hundreds, that I was requesting, but they run an honest and ethical company. Hopefully I wont need pest control, but if I do, I'll come to Pratt. Thank you.

Sheila Wickman

Pratt does a fantastic job keeping my home pest free!!

Stephanie Weitlauf

They do a great job

Diana Ehrlich

Info free

Jerry Distefano

Every part of the service was as very good as usual. However, I was not notified by e-mail of the date in advance (as I have in month's past).

Kerri Jones (CamanoKerri)

Anthony Bacon on Camano Island is awesome. His customer service is excellent and he is always friendly and professional. I would reccomend Anthony to anyone experiencing pest issues.

Tesa Fisher

We had next door neighbors who are squatters & hoarders. Their rat infestation took over our neighborhood & I was not about to put my family at risk. I called Western Exterminators & they were fabulous. We no longer have a rat infestation & the squatters have been evicted.

Marilena Sirbu

They always provide outstanding service. We have been using this company for years, never had a problem.

jasonschmitt033

Trevor was Excellent, took the time to explain my pest problem and was very thorough. Will recommend him to others in case they need help with any pests!!! Thank you Pratt, and thank you Trevor!!!

Gary Watson

They always call before coming and when they greet me; including a question asking if have had any specific issues.

Solveig Whittle

Western is always prompt and polite. I appreciate how the technician called ahead to coordinate the time of the appointment given his schedule. The inspection was thorough inside and out. He inspected all the areas where I had noticed possible rodent signs, and placed two mouse traps. He explained everything. He also sprayed the perimeter of my house for insects. Because I have a log home, this is especially important. I really appreciate the professionalism and the time they take to do a thorough job.

Tarah Wrenn

Western Exterminator is great! I recommend them to all my friends! Mark is the absolute BEST but all their employees are professional, experienced and kind! Special shout out to our regular exterminator Mark! He's always friendly, thorough and a joy to talk to and he even puts up with my loud barking dog, bringing him treats and patiently puts up with him as if he's not the absolute most annoyingly persistent vocal pooch on the block. You won't be disappointed in the service you receive from Western Exterminator!

Nina Runge

Trevor is a great representative of your company. All of my concerns are dealt with quickly and the communication is great. Thanks for the good work.

Mary 'Sam' McTavish

I’ve been Very pleased with our service contract. When I have had issues they’ve responded promptly and thoroughly explained my options. I’ve always gotten good results.

Daniel Rahkonen

Was very responsive to our concerns, and explanation of how to do battle with the critters was understandable and seems to be a good approach.

Anne Sinnes

Steven is such a nice and polite guy! Very efficient yet never seems like he's rushing. Great guy!

Robert DeFrang

Austin is a very good exterminator. Professional and communicative.

Adela Santisteban

Consistent monthly inspections, tats under control

Kerry Cole

Steven is the best! Goes above and beyond to help me with my pest problems. Thank you Steven and Pratt pest Management.

Teresa J.

Upfront about reasonable pricing, showed up next day… appreciate a upfront professional business these days…

AP Herbalist

Austin was super helpful and professional !

Danna Overman

Since we started using Western Exterminator we have not had any issues with spiders or other rodents in or around our home. Mark is always on time and very professional. I highly recommend their services.

Kimberly Stephens

We started using Pratt Pest Mgmt when we bought our house in 2016. We were lucky enough to have been referred to them by our Realtor. I cannot recommend them highly enough! Our service technician, Anthony, is THE BEST!! He has gone above and BEYOND the call of duty with us! I have not had ANY pest ‘issues’ since calling upon Pratt Pest Mgmt and I look forward to a LONG relationship with them! TEN star review (because 5 stars aren’t enough)!!

eileen h

A very helpful company, Steve was very helpful to me by getting rid of all my Bees nest . Thank you again Steve I so appreciated all your help????

Jeff Jordan

Service is great. They show when they say they will. Always keep me updated on what is going on with my property and if I should change things up or not.

Mollie Estes

Justin is excellent! Very thorough, trustworthy and kind.

Matt

Service tech was on time, professional, thorough and polite.

Ashley Gaffney

Very thankful for our inspector Steve. He is so thorough and since he started coming we have have had noticeably fewer pests in general.

Jami Davis

I will try to keep this short: I purchased a brand new house and when spring arrived, so did bugs. They were so bad, I couldn't go in my back yard because they were so thick, I couldn't sleep because I could feel them jumping on me and I had bites, which turned into sores on my forearms and the top of my chest. I spent lots of time and money trying to find help (I'm sure they exist but I didn't find any "honest" pest companies) I was looking for an entimologist and eventually found Pratt Pest Management. I called and Dana Pratt said to bring my samples to his office. I went the next day and met with Jerry. He listened to my story for about 5 minutes then went into his office and made a phone call. When he was finished he met with me and told me because I had sores on my arms he thought I had a mental syndrome which affects some post-menopausal women - they believe bugs are crawling on their skin but the bugs are imagined not real. 2 weeks later I met with Dana Pratt and he looked at the new bug samples I had; he found Fungus Flies and he told me about moisture and molds, but he said I should see a doctor because he thought the problem was in my head (he did not identify anything else) After begging him to "just come look" he agreed to come to my house. The morning of our scheduled appointment his secretary called and told me he was not coming and she repeatedly suggested I see a doctor. Eventually I went to the ER and was diagnosed with scabies that I likely caught while cleaning and trying to get rid of the other bugs (doctors say Scabies are everywhere, easy to catch and very common) I didn't get well so I went to another Doctor and the sores were infected. After 3 weeks I still wasn't well. I had been bitten by something else and the doctors still aren't sure what is wrong with me. Eventually I discovered I a moisture problem and so far I have spent over $6500 trying to solve the problems and fix my NEW house. The SYNDROME? Every doctor said it was obvious I did not have that problem because people who suffer with the syndrome scratch and create sores EVERY WHERE ON THE BODY THEY CAN TOUCH. My arms and the top of my chest developed sores because since it was summer I was wearing short sleeves and they were exposed. If Mr. Pratt had actually visited my house instead of dismissing my problem as a mental syndrome, he might have found the mold. At a minimum, I wouldn't be as sick (I wasted weeks with them) and my dog might not have developed Hypersensitivity Pneumonia from the mold.

Laura Hofmann

It would be nice if they would keep appointments.

Olivia Merritt

Great service

Arlene Hulten

Service is provided by a professional who does quality work and has problem- solved many areas of my home to make sure rodents are and continue to be “excluded “ from the home and garage.

Aimee Cameron

My experience with Pratt was and is a positive one then again who's going to say anything bad about a guy who's willing to go under your house getting dead rodents these guys are top notch in my book

Sherry Glass

Austin is the bomb...he explained everything thoroughly and got busy riding us of spiders

Anthony Vallejo

There services do not work and they charge way to much. Got damage from them entering my house. And when I complained I got cussed out.

Darren Carleton

Very responsive and professional. I had rat infestation at my rental and now we saw their Prevntative services. Would recommend them to all

Robert Campbell

Always professional checking our buildings

Margaret Steen

He answered all my questions. Gave me suggestions. Seemed knowledgeable. Appreciated his assistance.

Valorie Osterman

I have been using this Western Exterminators for over 20 years. They do a professional job, respect my request for no toxins (cats inside and owls outside), and communicate well. The very few times over the years something has not gone right have been speedily addressed without hesitation.

maxine ponds

They showed up, assessed the situation and solved my problem within a week. I haven't seen an ant, mouse or yellow jacket since. The show up and check , the area for a activity and do what is necessary to keep my home pest free. I am so pleased. I have been recommending them to my friends.

Jon Gregory Morgan

Mark was very helpful and knowledgeable.

Reanne Thompson

Justin is a joy to work with. He is a great communicator and always ensures that our need our met. Always willing to go above and beyond to address any concerns that may pop up.

Pete Evers

Justin is extremely knowledgeable, professional and friendly. Enjoy working with him.

Ashley Fulton

Unfortunately I did and inside and outside my house spider treatment and paid $327.30. It’s a month latter and hundreds of spiders are still all over the outside and still lite spiders in the inside, I even got bit. I explained to the company this problem if I can get a second service because what they did didn’t work and looks like when more spiders are there. She refused and said unfortunately it’s a mother season and your session wasn’t guaranteed so we can’t do anything for you. I’m like it was one month ago and it’s so much more bad infested in spiders. She goes again said unfortunately we can’t do anything for you. I’m so surprised with all the good reviews that they do a bad job and don’t make it rite for a $327.30 job.

Valerie Deon

I no longer do business with Western Exterminators.

Adam LaFollette

Mark is the most professional, kind and quality person I have met in a very long time. He actually cares about your personal well being, is easy to make conversation with. If you’re going to use Western, ask for Mark. I promise you won’t be disappointed.

CHRIS STRASSNER

Have been using this company for close to 10 years, way back when it was Green Choice. The service has always been prompt. The technicians are courteous, knowledgeable and professional.

Dave Wold

Always a great experience with Western. Quality people and results.

Robert Vickers

Austin the service technician is amazing! Super responsive, very nice and thorough. Highly recommend Austin!

Dave Watson

Great service technician in Justin! He is awesome!

Barbara Wright

Excellent service Keeps my place insect fro

Tanya Canell

Fast, and friendly! The office ladies are the best!

Joy Lauderbaugh

Efficient, knowledgeable personnel.