Reviews of Robards Pest Control & Termite (Pest Control)

Sandy Dailey

The owner Nick, his son Lucas, staff and family are amazing. They are very efficient, effective, detailed oriented, very professional and honest service hands down. Reasonable prices with the best products. You will be very pleased.

JT Ferrell

Have been using them for years now at our office, and at my home. I was always skeptical about pest control because of the corporate level company pricing. You don't get this with Robards, because they are extremely affordable and so helpful. Lane has always been my technician, but I am sure the rest of the crew is just as great. Every time I talk to the office they are so nice and helpful. They even let me put a card on file so that I don't have to call in they can just run it after the service is done. Kudos, Robards Pest Control. We will always use you guys, and tell all of our friends!

Ruth Talbott

Adam was fantastic to work with. He was very professional and answered all the questions I had regarding the chemicals he was using. He even waited for 15 mins while I was running late from work. Would recommend - thanks y’all!

Christina Hogue

My husband, daughter and I are moving to Clarksville from out of state and have never had to have a termite inspection done before. We chose Robards Pest Control & Termite after doing some research online. We are extremely glad we chose this company to do the termite inspection on the house we are buying. The two ladies that work in the front office were amazing with explaining the process and what to expect from our first termite inspection. Nick did a great job with our report as it’s easy to read and understand. Thank you so much for making this an easy transition for us!

Gayla Parks

Great price! Best experience! We needed to have a wood destroying organism inspection. They were on time and very friendly. The walk through was detailed and professional. I got an email confirming the visit. The report and receipt came in an email the next business day just like I was told. Wonderful experience, great price! Thank you for making this a pleasant experience!

The Mom Recipe With Candis

Best groomers in town

Elizabeth Taylor - Reliant Realty Nashville

Honest, professional, and very reasonable. We had several quotes and Robards was not only the most reasonably priced, but they are very honest and dependable. I highly recommend them and will only use Robards.

Joshua Hill

Very friendly and fantastic staff.

M McLaughlin

Excellent local business looking out for its community. Very responsive and affordable. Thanks to Joan for taking my call and to Lucas for taking care of my pest problem. You will continue to have my business. Can't recommend them enough.

Terri Goodman

Had an ant probrm. No longer,!!!

Michael Miller

Very professional and courteous service!

lori conrad

Very professional, very friendly, excellent service.

Douglas Reed

Used them as preventive measure against pests and so far I have no complaints. Highly recommended

Kayla Briseno

The office was beyond helpful. Lucas came out and serviced in a timely and professional manner.

Dan Drew

Great service. Knowledgeable. Pest are gone.

Brandon Robertson

Every technician that comes out is friendly and helpful. They come right away when they say they will and are very affordable.

Jessica Hoppers

Excellent service nice people and extraordinary prices. I am very happy with my service this far.

ladonna tuberville

Best prices in town

Gabriele Whalley

Outstanding experience from the receptionist to the Service Tech, Adam. Attention to details, punctuality and customer service!

Rachel Layton

We love Robards! We like to support local.

Debra Farrar

Customer service was great, would recommend them to anyone

Theron Bean

Always very flexible with scheduling, and Lucas always takes special care to look out for our twins and the dog. Highly recommend!

Brittany Hallett

Very nice people and got the job done. The lady I scheduled the appointment with was super friendly and the guy who did my first treatment, Lucas, was very personable and knew what he was doing. After having issues with several small businesses in the area and them not being reliable and having terrible customer service, this company was refreshing. Definitely recommend Robards Pest Control.

Brianna Cole

Great service from Jason! Did a fantastic job of answering my questions and got the job done quickly. I'm now signed up for their quarterly service. I'm very pleased that my realty company chose this company for me, because I couldn't ask for a better value or customer service.

Joe Sosh

Great company that does a thorough job at a very fair price.

E

They're kind, efficient and timely.

Janet MacDonald

Our Technician today was Michael Woodruff and he was super professional when it came to dealing with the ant infestation and wasps. We love using this company as they always have the most informative techs and do an amazing job quickly. Thank you!

Steven Ward

Awesome service. And Honest

Mayhem Dismay

They come out for a fee and spray outside and inside the homes and they tell you if you continue to see pests they will come spray again and you have a 30 day window to call them. What they don't tell you is that once you call them to schedule another spray they no longer pick up the phone for you. I've called several times to schedule the second spray and they refused to pick up. I believe they intentionally keep customers on a list and tell their receptionist to not pickup when certain numbers call so they don't have to come out and spray again .

Ernest Schmidt

We had a bug problem and i contacted the Robards, They came and took care of the problem plus they came back to make sure the job was complete, Fast clean respectful service. Their prices were spot on, we checked around and found other to be very expensive. I highly recommend them also Veteran friendly.

Penny Mullin

Very friendly!

Maggie Currie

Extremely pleased with services provided. Chris and Lucas were excellent.

Ryan Moeller

They are extremely prompt. I would recommend them to anyone.

Brandon Hargis

I scheduled an appointment for Oct 19th with a time frame of 0900-1200. I accepted this appointment. I am accustomed to when you schedule an appointment in a 3 hour window that the technician will give you a call when they are on the way or close. The technician showed up at 1132 and rang my doorbell. Granted I was not there due to work however my wife was home, just sleeping because she is a nurse that works night shifts. I did not expect her to stay awake and wait between 9-12 for the technician to show up. After ringing the doorbell at 1132 he did again at 1134. My wife heard it this time and got out of bed to answer the door. By this time approx 1136 he was in his truck and she tried waving him down but he left. He left his card so my wife called him and he was rude and said we missed our appointment. I called shortly after at 1144 asking why he left so abruptly and didn't even try to call. He replied with he can't waste his time and we missed our appointment even though it was scheduled in a 3 hour block. I explained the situation of how I was at work and my wife works nights and he said "well I work too" and I should have requested a call when I booked the appointment. Not to mention he was rude to me and my wife the whole conversation. I understand that they have tight schedules but the lack of common courtesies and disrespect is unacceptable. Then the company emails me an invoice for a missed appointment when they never expressed any such policies when I scheduled the appointment. Overall a terrible experience with this company and I will recommend everyone I know to look elsewhere for pest control services. Update: Then they try to defend themselves when you leave them a negative review and use false statements made from their workers instead of take accountability of a rude technician. My wife called literally 1-2 mins after the tech left, company claims he was already at his next job site. I called maybe 5 mins top later after my wife did and he was clearly still in a vehicle. If a company promotes their workers to have poor customer service skills and then gets mad and accuses the customer about an honest review left then I question their overall ethics. IF THE TECH WAS BUSY THATS FINE, BUT YOU CAN BE RESPECTFUL IN THE SITUATION AND THEN THE CUSTOMER WONT HAVE ANY COMPLAINTS. Again I will say, he rang the door bell at 1132 and 1134 and left by 1137. What if we were using the restroom or in the backyard for a few mins. It's not that hard to make a quick phone call especially when your appointment block is a 3 hour window. Again every service company I've had come to my house (including Ardent pest control, AT&T, Vivint, Windstar Roofing, etc) has called while en route so I assumed this company would be no different , or if you must request a call why would they not say that initially. I called Terminix to schedule an inspection and they said they would be there between 8-10 the next morning and would call when they were close, without me asking them to.

nina hufford

Lucas is very kind. He came back out after his team left due to some of my concerns and personally took it upon himself to put me at ease and make any corrections.

Adam Spalding

I just witnessed them going through the mailbox of my neighbors. Why would they be doing that? I'm trying to get in touch with them but they are out of town right now.

Katie Domer

They're coming on July 1st we will see. update: they did inside of house,but it was raining and said they would be back to do outside when it wasn't raining. We paid them the full $70 for a first time spray and they Informed me that it would only be a few days, 3 days went by then 5 then a week so I called and sat on hold for 20 min, but had to leave for work, so I hung up. Then 9 days still no show, then almost 2 weeks. I decided to go with another company, I got ahold of them. They only gave us half they money back. I wasn't very happy.????

April Hopson

They pop up at your house they dont call 15min. before they on there way

Daniel Pieplow

Had Nick come out and do a termite inspection today. He was on time and very friendly and professional. He took his time and did a very thorough job. I would definitely use him in the future and recommend to friends and family.

Donald Lucas

Great customer service

georgia pradel

Very friendly and prompt! When we had an issue it was taken care of as soon as possible. Chris has been great every time he’s come out to the house and answered all questions and went above and beyond to help. Great company and employees

Autumn Hope Nalian

I had some problems with the office staff & Mr. Lucas Robard personally called me and resolved them. Thank you Lucas for taking the time to care, call, and resolve the mistakes made by the office staff.

Dave Austi

I had a termite treatment today.The two young men who serviced my home were professional courteous and diligent.I use Robards for my normal pest control also.I do recommend Robards to my friends and neighbors also. Thanks Matt and Eric for good and friendly service !!!.

Brenda Chance

Best in clarksville!!!!!

Bill Hopkins

ROBARDS does inside and out side work. They did an anti fugal treatment on a house for me as well as moisture proofing a basement. That went well. An out side drainage pipes and catch basins were also installed. The outside work was ok. I hope the outside drain works but that remains to be seen in the next down pour. So far I endorsed them for inside work, also a subcontracting company they use from Clarksville, TN, who does insulation named, HYTEC.

Christina Johnson

Very friendly and will work with you and your time.

Valentina Matos

Great service! The best part is the easy going contract with no termination fee. Every time I call the company would usually send someone over within days. Prices are also very competitive.

jessica vallejos

Such a great company nothing but great customer services!!!!

Pamela Cooper

Love this company! They have fair pricing, always do a great job and treating my property, and they are courteous, prompt and very professional.

Aileen Coleman

Terrible experience! We had an mandatory bed bug spray treatment in my apartment due to bed bugs. I did not want treatment since I got rid of them myself with vacuum, hot steamer and peppermint oil. I was lied to that it was completely harm free and no allergic reaction can occur. Although my son experienced an terrible allergic reaction after coming back home 6 hours later, with huge rashes covering almost his whole body, eye swelling and also testicals swelling on top of having chronic asthma! This Business is handled poorly, since you have to go thru training and be aware of possible reaction customers can experience...I received no warning, paperwork or anything saying allergic reaction are possible, they only lied saying this can never happen. Come on guys these are chemicals you are messing with! Be fair and give people the right to know what can happen doing these treatments! My son Is still suffering from this and it's been 2 weeks already....

Keishauna Jackson

Every business is gonna have good and bad reviews. I picked this conpany because this is the only company that responded to all of their reviews. That showed me that they take pride in their busines and appreciate their customers. So far so good. They were on time and very polite. He communicated with everything he was doing and even explained why. Glad i picked this company to do the job!

Dadawn Taylor

Very professional and affordable

Scott Tristan Delaney

Asked if they would call when the technician was on his way. Tried to charge $25 no show fee. For this. They did not call. Called for 6 months trying to get deal with mice and they refused to crawl under the house to look for issues. Terrible customer service. Melissa the office manager is terribly rude.

Cydney Daane

Love them! Been with them for awhile. It’s a great family business and very reasonable price.

Elsa Bra

Omg super great service i recommend these services for everyone

Aaron Miller

Good friend, and good honest service.

Beatrice Wickliff

Did a good job

Angie May

We are very happy with the service we've received from Robards! I called around to compare local companies and this one had the best pricing for the quarterly service we wanted, perks like free spot checking between service, and the same coverage as more expensive competitors. They were prompt, very thorough, and helped me identify areas of concern as I had maintenance coming later to fix cracks/holes. Additionally, customer service was fantastic! I am very happy with the service we were provided!

Vernon Smith

Been taking care of and my business for years. Great work and highly professional employees.

Steve Weave

I had an issue with one of their employees threatening me with rescheduling fees. However, after leaving them a message, an employee got ahold of me and I found out the guy I had been dealing with was a new employee who didn't understand how or when rescheduling fees are used. I was able to arrange to have a technician I know to come out and do my service. Also, the owner got a hold of me and assured me that it was indeed a mistake and they would be taking remedial action to prevent a repeat.

Paula Loss

Very good services!

deshawn moody

It's sad that I have to call them to remind them it's time to treat my house. I have done this every year for the past three years and guess what I haven't heard from them at all this year. I refuse to contact them this year and if I don't hear from them soon I will be finding a new pest control company.

Julio Arnold

Love this company. Terry is my bug guy and he’s great. Always on time or a few minutes early. Never have any issues. Very reasonable at $35. You can’t even go to wal mart and buy chemicals that cheap. Definitely recommend this company.

Melissa Harvey

We had an ant problem after moving into our new house. Robards’ customer service was exceptional. Everyone, that I spoke to, was incredibly nice and helpful, even trying to schedule a next day appointment to get rid of the ants. Jason was on time and did a great job spraying inside and out. The quarterly service they offer is effective and very competitive in pricing. We are bug free and completely happy with the professionalism and quality service found at Robards.

Tonitte McCurry

When i first sighned up Lucas came and explained all and sprayed .The next time they sent a older gentlemen who sprayed thought all was ok but wasnt he had to come back to re spray ,he came one more time then I called to request a new person they sent Lucas back to spray ,and he does a very theral job and always ask if I need anything else sprayed.He does such great work and so professional.

Kim Cannon

I do not recommend this company had me sitting an waiting for 4 hours for them to show up.they were late..

Nikki Davis

Best In The City and Employee Charles Austin is the Best

Robert Nichols

They came and fogged my house. The service guy, Chris Coffey, did an in depth job, paying extra attention to areas that needed it. He then spent plenty of time explaining whats being done, when to go back inside and what to expect. The front office was also very polite, and helpful as well, re-informing me of things each time I talked to her. Price is a little lower than other places, but not so much that it makes me think they would cut corners. In fact they went into much more detail than I believe others would have. I'm setting up for them to do a quarterly spray. They can even take care of recluse and widows. Not everyone can.

z ro fcks

Love this place! Never no issues..the best of the best ✊???? -Shy Clark

Teaisha Johnson

Lucas was great very friendly and helpful and professional!!!! Definitely ⭐️⭐️⭐️⭐️⭐️

Suzan Ping

I have rohbar's pest control for years for my realestate clients for my sellers. They have always done an outstanding job including any repairs done under the house! 5 stars !!!

Roderick Gautier

Charles at Robards Pest Control. He always demonstrates exceptional customer service very knowledgeable of product services, and applications. He is a great people person. I have personally requested for Charles to do my applications as well as referred him to my elderly friends and/or Neighbors. I have used Robards pest control for termite control as well as a 90-day application for maintenance. I hope and pray that his management appreciates the great representation that he demonstrates for Robards. Thank you

Sarah J

I had this company come out to take care of rodents. This was the third pest control company to come out, the other two companies were terrible (critter and servall). The lady that answered the phone was very nice and helpful about the services they offered. I went with a one time service for $70. The technician, Lucas, showed up right on time for the appointment. To say I was impressed is an understatement. He asked all the right questions and was able to locate the entry points of the mice. He set some traps down and with in 5 days all the mice were gone. Something two other companies couldn’t do. He was very professional and knowledgeable about rodents and I told him he should open up his own company, he’s that good. I can’t praise this company enough. Thank you for the great experience!

geogery douglass

Very Professional Highly Recommended.

Dan DePriest

Great company

Tim MacDuffie

Always helpful and friendly. Prices are very reasonable.

R&R Investments

Great company. Nick takes care of all my crawl space work for my investments home.

Nick Dirks

Awesome service. We had a rocky start due to weather and then other issues. But after talking to Nick Robard he personally made my termite pretreatment right. And I will not be using anyone but them for my pest control needs.

Forrest Gillespie

Never had an issue, always friendly when they arrive. They get the job done at a fair price!

Carla Wittwer

They did a grest job..great price

Ari

I had a stubborn seasonal ant problem i couldn't get rid of with store bought sprays or vinegar. (We are a very do it yourself family) But this service was worth the money customer service, he went under my crawl space I was worried they were coming from at no additional charge that other places wouldn't do. I'm very happy and relieved my ant problem is gone! I would definitely recommend them.

Russell Potts

Great service, friendly staff

Daniel Drew

Friendly, helpful, knowledgeable. Great service with very reasonable prices

karolina harris

On first visit i was told i will have "all" pest controlled house and garden. I choose a quarterly visits so every 3 months someone came and spray my property thinks were taken care off i couldn't see any ants or spiders.. when I was quoted a full service i expected a full Pest control service so when i called up in midl term with mosquitos problem lady on the phone told me that i will be $30 extra i asked how ? i have "full" service with no extra cost in between sprays and she said nope and told me to take it or leave it... so i left this company with sore feelings i was cheated on and paid for something i didn't have for nearly a year... bad customer service...

Offers Miscellaneous

I have been using Robards since I moved to Clarksville and LOVE them. I had a major ant problem when I first purchased my home. I called another company who never showed up. I called Robards and they gave me a 2hr window and showed up on time. My tech, Robert, asked me what the issue was, explained the process and got to work. When I've had to call the office they are always professional and friendly and their prices are amazingly affordable. There are no hidden charges or fees. I've been using Robards over a year now and have never had any issues with pests. Its nice to work with a company that really stands by their products and services. I would recommend Robards to anyone. You will not be disappointed

sarah johnson

This company is amazing. I had a mice issue from the corn being cut down behind my house. Lucas came out and was great. He was able to locate how the mice were getting in and recommended ways to fix the issue. He used some poison and got rid all of my mice with in 4 days. I can't praise this company and Lucas enough. He is well trained and was lucky I had him to come out.

Jake Gill

I didn't end up using their service but the customer service was great, so helpful. Thank you!

Ben M

I had this company come out and fix my crawl space. I sold my house and the inspector said standing water was an issue. My realtor recommended Nick from this company. He came out, told me what I needed and was almost 6k cheaper then competitors. His workers came out and did 4K worth of work all in one day. The work passed the home inspection with no issues and I was able to close. Only negative, the workers backed a trailer on my grass, since it was closer to the crawl, and it was a mud pit. I highly recommend this company for crawl space work.

William Corlew

They are always on time and respectful of your home.

cicicic viviviv

Yeah, I will not be using these guys again, and would not recommend them at all. I signed up for quarterly services in March and they only came 2 times to spray. First in March, and the second time a couple months later for a requested follow up service. Someone was supposed to come back in June and then September but never did. I was told they tried to call and schedule a service, however I never received any phone calls. Recently, I called to have someone come and spray around the house, and I was told that because it had been more than two months since our last service, I would have to pay the initial fees that a new customer would pay. For this reason I will not be using them again. Seems like this company has a bit of a problem with communication. Good luck!

L Cherry

Just moved here and they were recommended by my realtor. What a mistake!!!! Not what I expected. If I could give no stars I would. Buyer Beware!!

Heather R. (CobaltMomma)

Nick is always so nice and dependable.

sherlock “Sherlock” holmes

Lucas was very professional on time and very knowlagble ????????????

Craig Olsen

Great people. Super nice customer service! Very knowledgeable

B Dubs

Great company. Highly recommend them to anyone. Got rid of all my pest at a reasonable price.

Eric Powers

great at catching skunk! Coffey is great

Diane Gray

Love my bug guy. Laine, is thorough, taking the time to get the job done right. Thankful for this local business. I have been using them 2 years now and stay ANT Free..

Dan Owen

5 star company

Sara Hemmersbach

Excellent service and price! Technicians are always friendly.

Kelly Jackson

Easy to work with. On time and flexible when needed.

Debbie Sherwood

We have a major ant problem. Lucas came out and sprayed our crawl space. He also sprayed inside and outside. So far it's looking good.

Dylan Pulley

Best price your going to find for the service

Dylan Gouldthorpe

If anyone is looking for a pest control option, we went with Robards and have had nothing but a great experience with them. They are a family owned company and it shows with their knowledge and friendly attitude! Their prices definetly beat everyone else in the area too!

private lady80

Great customer service. Havent had a problem with pest since

don savarese

Robards Pest Control is also Robards Home Repair Service...By any standard the most unprofessional organization I have ever come across. Buyer beware: after they quote you on a job make sure you ask to explain HOW they charge you. They seem to have a rather strange definition of "labor". They will come to your home gather the information on what they need to do the job and go get supplies. This is where the ripoff begins. They traveled from my home and were gone almost 2 1/2 hours. Traveling completely to the other side of town passing 3 other hardware stores...getting caught in traffic...stopping for lunch...stopping for traffic lights...shopping at hardware store...waiting in line at the hardware store...and checking out of the hardware store...and then driving back. YOU ARE CHARGED FOR ALL THAT TIME. All that wasted time you are charged for. All that time at lunch you are charged for. Passing 3 other hardware stores you are charged for. They are complete ripoff.

Roger Lucas

Excellent service all way on time.

Tony Fielder

Not sure what chemical they use, but it's either not very effective or they don't use enough of it . I've had to have them come back to spray again because I still had bugs far too often. The people are nice, that's for sure, price is highly reasonable and they are always on time, but their chemical repellant needs some work to be more effective, imo.

Chris Davenport

Great prices and service!

Zach Van Meter

Rarely do I leave reviews but I wanted to send a shout out to Lucas! Recently some mice from the field behind our home decided to move in through our crawl space and found a pvc pipe all the way through to our attic. Lucas took the time to inspect our home thoroughly to find all the gaps and entry ways into our crawl space and explained our treatment plan going forward. He left about 30 minutes ago and the results are still to come but I couldn't help but be pleased with his timeliness and professionalism! Thanks Lucas for taking care of us, while teaching me along the way! Will follow up after the job is complete!

Kristy Patterson

I am a customer of Robards. I feel that they go above and beyond what is expected. Anytime that I need them between my services they come. As I read the reviews it surprises me what people said. I know not every company is not perfect. There is always that one that messes up. You can't judge a whole company for that. I am sure if you ever worked with the public you would understand what I am saying. Also the person complaining about the kid with a allergic reaction. I am commenting on that one because me personally has allergic reactions that cause me to go to the ER often. Anyone at any time can all of sudden be allergic to anything. When you are working or living around chemicals you have to be careful. Every bodies are different. My dogs and kids are ok with the spray. I always ate meat now all of sudden I am allergic to it. So what I am understanding maybe I should write a review to down the company that sells meat because I been to the er 5 times. I turned Blue after eating it. It just took a while to figure it out. So my point of this is before you give a bad review on a company please know facts and truth. I never had problems with this company. Also if you are putting a bad review for working there make sure you back it up. Sid you get fired? Did you not do your job? One day I went and paid my bill and it looked like the owner had a party for everyone. Grilling and games. Heck I don't get that with my company.

Ariel S

Great company! Service calls are done in a timely manner and they will come out whenever you need them in between scheduled services

Tray Basnight

Great people ,great service

Zach Johnson

This company is great. I had a rodent and roach issue in a rental property and had this company come out and they took care of my issue. Lucas was very professional and understanding about my concerns. I highly recommend this company and if you can ask for Lucas.

Edward Takacs

Rude

Ashley Parks

I called this company out for a one time treatment for mice. Lucas came out was on time for our appointment. He was able to locate how they were entering and gave me different options for treatment. He also treated my outside for spiders at no additional charge. I highly recommend this company and he was so good, I signed up for their every three month plan.

Mutha Trucka

Quick and professional service. They give you a time block where they will show up and every time I've had them come out, they are at the early end of the time block. They have a good package deal or you can get it once at a time with a 30 day guarantee for ease of mind. I only need them once a year though