Here you will be able to see all the feddbacks of real people who buy the services and products of Gow's Home Hardware (Pest Control) near Lunenburg (Canada).
At the present the business has a rating of 4.5 over 5 and the rating was based on 127 reviews.
As you can read, the average of ratings is basically the top, and it is based on a very large number of feddbacks, so we can say that the score is very accurate. If many people have bothered to leave their opinion when they are satisfied with the service, it works.
As you know, we do not usually bother to put scores when these are correct and we usually do it only if we have had a problem or issue...
This Pest Control is included in the category of Home improvement store.
Always very helpful and knowledgeable in store. One thing I would change is how they measure cuts of product like wire or pipes. As the floor tiles are used to measure, I often find that I am getting less than the actual measurement with a tape measure.
Love this place - because - there is ALWAYS someone handy to help, to answer, to suggest what to get. A "great" local company. They always make me feel like they appreciate my business.
Staff is very helpful. Employees actually care, like a mom and pop store, in a huge franchise.
These guys are super nice and very helpful! I needed two little screws and they still provided good customer service even though they were busy.
Love this store. They have a lot of unique items. Very friendly and helpful sraff.
The new location is amazing... Terrific spot for all your hardware needs and a pretty good spot to just have a look around and think about appliances
Did an excellent job colour matching to the chip of our house siding do we could paint the shed to match the house looks perfect!
If you need supplies, and don't want to leave town, this is the place. An impressive selection of household essentials, paint, minor building supplies, etc. Very friendly staff, and you can't beat the location.
A very friendly down home atmosphere inside with extremely helpful and knowledgeable staff.
They always have stock which is what I appreciate. Other Home stores are not so “ready” to take my money. One stop here and they have what you need. No running all over town. Last few years the attitudes and friendlyness of the cashiers has greatly improved. Good experiences lately!
Recently got a great deal on a mattress here, saved almost 700 dollars. No complaints.
Very helpful staff in all departments. Being a woman can be a draw back in a hardware store but Gow's treats everyone equally!
For the most part. Great people. Except for one small order for hinges that I think the employee never bothered placing. Bought elsewhere.
Nice new store. Staff is friendly and knowledgeable. My beef is that it seems that as soon as they moved to the new location that prices went up, especially in the paint dept. Maybe they have no control over this but before the move we were paying approx $35 a gallon ($28 if it were on sale) and now they are $48 a gallon. When you're doing a large project, that works out to a lot of extra money. And to Darren Tidd... Reviewer.... They do just fine with the mask mandate. Not everyone can wear a mask and there are people who are exempt from wearing a mask due to health issues. You need to stop jumping to conclusions and mind your own business.
One of our favorite stores in Bridgewater. Hardware, home goods, paints, fireplace supplies, garden supplies, hunting and fishing needs. Sweet spot to shop for Christmas.
Beautiful new store, neat and well organized with friendly helpful staff.
Nice new store, helpful staff.
Great friendly hardware store ready to help you .. carries most things that you need ..
Able to order from the catalogue and have the part come in on time.
Huge store. It has a bit of everything. Lots of room. Had a key made, and it works.
Soso of a place not much help
Okay store, but not as friendly as in their previous premises, where they won awards for service and reliability.
This place knows the meaning of "Customer Service" and it is Number One...well done Folks.
Great place I love it, I love gardening and they have lots of nutrients, fertilizers and soils definitely recommend
Helpful staff, organized products, clean environment. Love going to Gows to get items for home products, especially since I can bring my dogs!
Great place to shop. Friendly staff that are always ready to help!
Cant say enough about the staff, selection,product knowledge, pricing and that family orientated feel you get as soon as you walk through the doors awrsome!
When I found that I could order from Gow's on line and simply pick up the item at my choice of store, I thought it sounded too good to be true. I was right. "Simply pick up in store" is right up there with "the check is in the mail" and "I'm from the government and I'm here to help you". The truth was more like check in with customer service, send someone to find the item and then line up behind 30 others to get to the checkout. When I asked an employee why I had to line up to pay for something I'd already paid for he said it was to ensure that I'd paid. ????? When I showed him my iPad receipt -- paid by PayPal with original order -- he shrugged. When I asked to speak with the Manager I found that was not possible. There were two cashiers for the 30 or so customers ahead of us. After what seemed like an hour, but was probably a bit less, I caught up with my purchase at the checkout and had to sign some forms. "How did you pay for this?" I was asked again. Once more I fired up my iPad which she studied carefully. Finally after signing more paper I was allowed to get hold of my humidifier and leave the store. If I'd come in off the street and picked up one in the store I would have been long gone by that point. Home Hardware's advertising is BS. Buying on line makes the purchase complicated to the point of absurdity. Twenty five years a customer and I was treated as though I was trying to steal from them. I rate this store as one star because I can't give them zero.
Another 5 stars , good prices , great selection , friendly staff that is sooo helpful , it's a big place and its abit confusing , but there is lots of staff that bend over to help you get everything you need :)
One difference is the professional staff with expertise in their areas. The guy in plumbing saved us $ by explaining what tool and material to buy to fix a bathtub drain (leaking when the plug was in) and how to use them. It worked! The paint staff has equal expertise. This is a really big deal.
Good selection of appliances and they price match with Halifax.
Been checking around trying to find a product to take a smell away in my new trailer bought from bluenose in bridgewater witch they were no help at all I ask the gentlemen at the counter what to use discribe my problem he gave me two options of varathane water base I took the spray put two coats on the inside of the cabinets work great smell gone thank you for your help
Excellent Customer Service!!!! I needed help with purchasing a new generator and the guys in that department were very resourceful and knowledgeable. They walked through with me what I needed know about them and am very grateful for their assistance. I highly recommend this place!
Excellent Service on buying a generator
Gow's is always an excellent experience! Lots of selection from home repairs to gardening to home furniture! They also have a home cleaning product refill station. You bring your own reusable container to cut down on waste! The staff are helpful and knowledgeable. I'm happy to support this local business!
Knowledgeable people, but very lax with COVID precautions and mask mandate enforcement.
Absolutely horrible experience. The employees are ignorant and were unwilling to help or offer the same respect they were providing the male customers. Time to enter 2021 and start treating female customers with respect.
Staff are all helpful & friendly. Cashiers keep things moving smoothly.
I always enjoy shopping there people are very friendly and helpful
Love this store! The staff are phenomenal!
A little sad that the xmas display was not not like the old store but the staff were friendly and helpful
Very helpful staff. Purchased product there after visiting several other stores.
Very polite and helpful staff
Excellent. Well stocked with the best fastener section of any place in the area. Staff is very aware of inventory. Pricing is fair as well.
Staff in general very helpful and friendly problem is checkout counter. Encountered a very unfriendly cashier (needs some training on customer service) otherwise I would give it a 4 stars as prices are relatively high.
First time to visit Great service
Best staff, always offering help. Very friendly. They are closed on Sundays, except for the few leading up to Christmas. I always go to this home hardware, it's never let me down. They are not a home building supplies store, however, if you need doors, roofing etc. there is a separate home hardware.
I love shopping there.Staff is ao helpful.
Today I was in home hardware to buy plumbing supplies .1:45 or so The clerk was helpful but they were out of stock. No problem. At the cash as the cashier was starting to give me my change I said " please don't do that" " what " she replied . I said put the change on top of the bills . She said " okay " and dumped almost $4 worth of change all over the counter . Now it's not just me . Look it up . Pet peave number 11. Change on top of bills . There are good short articles explaining why this is frustrating . It also explains the proper way to give change back . Hand the person the change .hand them the bills . It doesn't mention what to do when you ask someone politely not to do it and they do something very rude. What's happening to home hardware ? They used to be so good at customer service .
Just want to say thank-you to Julie at the furniture store, very friendly and was a great help.
Made my first visit to the new store. Sorry to see Wal-Mart has a second store in town Gone is the friendly atmosphere a trend I found started a couple of years ago. The staff is no longer helpfull, with a couple of exceptions, and the new hires don't know how to be of any help in the department's they are in. Don't like the new store or the new staff. This was my go to store but I find myself searching for another.
Beautiful new store! Fully stocked, organized layout with the usual friendly helpful staff Gow's is known for. Very happy to shop here over and over again.
Today was horrible, the staff were rude. The only person that was nice was the cashier. If they don't want people in the store then they should close the doors until the restrictions are ĺifted!!
Gow's Home Hardware tried to order items from us recently and when they didn't get the price they were looking for... their employee Bryce Hart threatened one of our elderly lady staff members. We are very concerned about the level of professionalism from Bryce Hart and the lack of Respect he has for women. I can only hope that this is not how other women are treated at Gow's Home Hardware. Our staff member had to take the day off and we are now filing a police report over these threats.
Nice clean store and lots of inventory. One of my favorites.
Great people that work there. Always willing to help
Is one of the nicest homehardware I've ever been in.Great customer service and friendly staff.Also pet friendly.Nice selection of stoves and furniture.
New, large, well-lit store with lots of parking space. There is a good staff presence so you don't need to waste time searching for help. All checkouts were staffed and even with a big lineup, customers were through in around five minutes.
What a beautiful/big store! Lots of products in stock. Impressed.
Even in the brand new larger store, they still provide great personalized service with very knowledgeable staff who take the time to help you.
The paint department is awesome but the cashier are a bit cranky.
Since moving to the South Shore in 1985 I have shopped at Gows, The quality of the products they sell are good you do have a selection of quality tools and handyman economical tools which one has to have.The thing that really has always impressed me is the friendly and most of all knowledgeable staff and if they dont have an answer they will get one they dont fake it or mislead you they find the answer.the store is clean as well and well organized.The prices are higher but thats just buying power problem, when you buy smaller quantity's you have to pay more and that does get passed on to the customer but it is what it is.all and all it's a very pleasant place to shop and thats worth a ton.
This store is fantastic. Great staff and great selection
Very friendly and willing to help staff and very nice played out store
Helpful staff and we'll stocked
The staff have always been helpful and almost always polite.
Girls in the paint department are great!
We had had a huge dump of snow and after a whole day of moving snow we decided we needed to buy a snow blower. We had had one before so we knew something. We did some research and also looked to see who had one in stock as close to Annapolis Royal and was open on Sunday. According to the web Gow's Home Hardware had 2 in stock. So on Sunday morning we called and spoke with Robert, He confirmed that there was two in stock and provided he was not on lunch he would be there when I got there. So I drove from Annapolis Royal to Bridgewater. Robert was both very informative and lots of fun. He is an incredible source of knowledge. He made sure that what I thought I wanted was what I should buy. I then picked up the snow blower from the dock and that person was also great. I also had a good experience with the cashier. She collected my details for the warranty and was a very pleasant person. This is an awesome store with at least three great associates.
Purchased a lovely holiday wreath and found the very last door-hanger for the wreath at Gows after a disappointing search for both elsewhere.
Awesome place to shop service was incredible I am from Dartmouth ns I always say if you can't find it at gows hardware you cant find it at all its a one stop shop for all hardware needs