Reviews of Terminix Termite & Pest Control (Pest Control)

Sharoya Mitchell

Great service arrived on time and did a good job very knowledgeable

Debra Dawson

Our technician, Sergio Lopez, is the best! Very thorough, professional and friendly. We have been very happy with him. Thank you!

Lisa Poltz

Hopeton Cameron is such a professional. He's kind, personable and provides the best service. We always feel reassured when he comes whether it be in an emergency situation or for regular service.

Vincent Perez

Phil Dorofy is a great tech. Always great communication, on time, thorough, and quick.

Cashna Victor

Great Service!

Richard Beckett

Do not use Terminix if you live in Bothell. If you have any issues you will need to talk with the national call center (current hold times are 45+ minutes on average). If the national call center rep is unable to assist you will be told that the local branch will call you back which unfortunately never happens. Terminix will also not stand behind their satisfaction guarantee and you have no recourse to resolve the issue due to the local branch not calling back.

Jamie Pagan-Santiago

Your technicians did a wonderful job and were very pleasant people to have in my home. They made sure they did everything right and everything I wanted done. The guy who did my pest control service I believe his name was Robert Brown even made sure he knocked down any spider webs that were inside and outside of my home. There was 3 guys that came out to my house one of which I didn't actually speak to because he did all work on the outside of my house but he did call to let me know he was at my house and about to start working. The other 2 men I did see and speak too and they were both great. I will definitely without a doubt continue to use Terminix for ALL my future pest control and will not look for service from another company because by far Terminix has definitely been the greatest and I've had quite a few companies in the past and NONE NOT EVEN ONE of them could compare to the services or to the technicians I received from you guys at Terminix. Thank You So Much For Your Great Hard Work And Dedication To Completely Making My Family Happy And Safe!!! YOU GUYS ARE AMAZING!!!!!

Conde H

Always an awesome, very friendly, professional and informative gentleman who services our home. Don't recall his name right now though

Joseph Samora

We have two toddlers and their safety is always in mind. We have had the service done three times and are extremely satisfied. Our technician, James Abrahamson is fast, efficient and professional. Thank you Terminix for your amazing service.

Christina Lazoritz

My experience after being a customer for 12 years has ended. Recently I had an infestation of ants. I called the Bothell office which is where my service is based. Apparently there is a central call center which handles everything. After trying for two weeks to contact my service technician, I have cancelled my contract. I have contracted with a new service who pointed out to me several issues that Terminix had not been keeping up with. For Example: cleaning off spider webs and cobwebs from doorways, pulling out mouse traps that were full of mice. Looking for places of entry for both mice and ants. I tried to contact the manager of the local office as well as my service tech, I spoke to supervisors at the call center etc. I never received a call back from the local office. i question the authenticity of the reviews that have been posted. There is no way to speak to a local person under this situation where the telephone calls are going to a service center.

Amit Kapur

I always get Ibrahim Temur (Emp Number: 63234) who is an excellent Service Technician and he listens to all the requests and helps spray with specific pesticides and lays rat and insect/bug traps in and around the house perimeter. Ibrahim does a complete area inspection both Inside & Outside. I recommend the service done by Ibrahim and also the company for their prompt and detailed support every time.

Eugene Gentile

This is an updated review. Communication with technician before, during and after the service was excellent.

Michael Wagner

We've had a membership with Terminix for their mole service, and have used them every summer for the past 5 years. After making an appointment for mole service, the day of service I get a call saying they no longer handle moles. I never received any notification of this supposed change in my contract. The branch manager said something about the treatment being ineffective, but it has always been effective for us. Probably some stupid cost-cutting decision. Yet, mole service is described on their webpage. Ridiculous.

Jolley Todd

The technician was very helpful and polite.

Jared F

Terrible customer service! The communication is awful. There have been multiple occasions where I did not receive an appointment notification. The technician would just show up. On one occasion I attempted to book an exclusion follow up service through the 800 number and the rep on the phone booked a different/standard appointment. I waited over a week and when the guy showed up he said he doesn't do what I called about and he would have to book me the correct appointment through his boss, which resulted in me waiting even longer. I've attempted to contact local management several times to express my concerns and never received a call back. I did receive a notification prior to my last appointment (roughly a month prior to this post) but the tech was over 40 minutes late and never called. I attempted to call him to find out if he was still coming but he wouldn't answer, probably because he knew I would be upset. Lastly, just a hour before this post, I called the 800 number in an attempt to cancel my service, was put on hold by the rep while she "noted the account" and after sitting on hold for over ten minutes I was hung up on and had to start the process all over again. Do yourself a favor and go with a different service for your pest control needs. Terminix, just like their customer service, is garbage.

Tami Wood

They came out the next day to clear our rodent traps under the house because we had family coming over the weekend. They came on a Friday at 5:00 pm. We are so appreciative of the quick response so we didn’t have to worry about our house smelling. Thank you!!

Heidi Gonzalez

Ibrahim Temur our service tech is very knowledgeable about what he does. He is extremely nice and always wants to make sure we are doing good with pests inside and out. Thank you!

Billy Brackett

BRIAN K was very professional and explained everything in detail.

Quincey

My Tech Kyle with Terminix makes this contract a keeper. He is the best at searching out sources of pest issues. He searches on his hands and knees even to check under the house or the attic. I know that when Kyle has finished the service that I am in good shape to keep pests under control. He will even suggest a follow up visit if needed to check any issue he has identified. For 2+ years I have put my faith in Terminix and Kyle has never let me down. A+ Kyle!!

Anne Marie Saldajeno

Very helpful, respectful, friendly and responsive. Great service!

Matt Goltz

Didn’t show up for 8-10am inspection or rescheduled 10-12pm inspection. What a waste of four hours. Highly unprofessional.

Rene Crader

They we efficient, thorough and professional. I appreciate the service and find the price very reasonable.

Jason Caprio

When it comes to getting rid of bugs, this place is no joke!

Lucretia Gary

Terminix is supposed to be the best service however this is not true, and it doesn't seem like anyone cares about the customers time what so ever.

Roberta Housel

My Service Tech. is always on time, takes time to speak to me, is is through in what he does. Hopeton Cameron is Great!

harleen court

Here at Harleen Court Apartments Mike Nouque is our Service Technician. He is awesome! Very friendly and extremely helpful.

Bryant Paulsen

Our experience with our Terminix technician has been excellent; he's always on-time, professional, and courteous whenever he services our home.

Bruce Anderson

My tech was great. Followed up with a call to let me know there were no issues. Excellent customer service.

Ty S

They no called, no showed. This happened before but we tried to give them the benefit of the doubt and try again.Last time when they finally came the service was fine. Technician was not reachable after several tries by headquarters. Jokes on us and kiddo has to avoid waspy play area in the back yard.

James Yen

Andrew was very pleasant to deal with. Was professional and informative. Very clear on what he was going to do and took care of the issues I had.

Julie

Service and technicians are great. But communication from the call center to my local office is ridiculous! Shouldn't have to wait weeks for call back or no call back at all. I've worked call centers before for an insurance company and their turnaround time was fantastic.

Dr. Trineice

I Love that I can just text my Terminix guy Stan, if I have a problem in between services and he’ll take care it.

Kevin Sheneman

The service is too expensive and too irregular to be effective.

Jambu Krishnamurthy

Mr Robert Brown is so awesome! ???? This is the first time we are getting our new home treated for pests and we are very happy we chose terminix! Mr Brown inspected the house in and out in a very thorough and professional manner! Only then he did the actual treatment!I would like to have him for all my regular future schedulings.Thanks very much Mr Robert!Sincerely Jambu

Vanessa Danishy

We have a german cockroach problem and wanted the best to come and deal with it thinking that terminix would get rid of them. The technician came and was at our house for maybe 10 - 15 minutes, both me and my boyfriend were surprised how little bait was put in two rooms and how quick it was. But okay great that wasn’t the real issue I was content and the guy was nice. Someone was supposed to come back in two weeks to rotate the bait and see what was going on and that never happened. All we got was a text saying how is it going and once we said there are still roaches when are you coming back no answer. We continued every few days texting and giving a phone call and still no response. It’s probably been now almost two months haven’t gotten any follow up or calls and the issue is still present or worse than it was before. Instead of paying for this service go out and buy all the baits yourself at the end it will eliminate your problem and you won’t have to wait around for someone who may not come back.

Maranda Kuehn

Mike N is top notch! He has always gone above and beyond with all of our properties, keeping them rodent and insect free!

Bijan Dorri

They charged my credit card for a service they said they completed, but apparently they never did. When I called, they simply said they are sorry and they will refund me until they actually do the service. Don't trust them with your credit card.

Denise Macias

Scott Peterson is an excellent pest control specialist!

Nodira A

Terminix technician was very polite and professional. He answered all my questions in details. I like that he removed all the cobwebs and that he was very careful when spraying around the plants and potted vegetables.

Ernie Kindle

Jeremy was timely as usual. He addressed the issues that were present and brought possible issues to our attention that may cause bigger pest issues. He is a wealth of knowledge and available whenever we need him.

ZT Yu

After paying $1000, no one called or picked up the phone when I need to know how the job is scheduled. No one seems care us as a customer. No one seems to have the desire to do the job or give us a good service. Technicians described their job differently from my agreement with the sales person when they first came. Trying to dump new insulation on the top of the old, instead of cleaning up the whole old insulation with Racoon wastes. After we complained to the main company number, no one called us to resolve the issues and no one tried to improve their attitude and service quality even after 3 days of the complaint. If they took my deposit and not knowing or not wanting to do the job the right way, I am going somewhere else for more professional service. It has been 8 days since their one and only show up. I need to get this attic done so we can move to other projects and move in soon. Now we are stucked with this lousy branch. I just want my deposit back and get other company who are more enthusiastic to do the job right. This Terminix is a company carrying big name with the poorest attitude and quality.

Easton Court

Love these guys! They are awesome!

Andrea Armstrong

Teriminix are pure professionals. They give you honest feedback on maintaining your pest problem. I am so thankful to have this service in my life.

Michael Murphy

Did not show up; although I took the day off work to be here. The guy said he would be able to come the following day in the morning - but I have a job and I can't take two days off in a row. These guys need to get it together and keep their commitments. Very unprofessional. Update: I went with Eastside exterminators

Vivian Jordan

Ronnie Anderson was so pleasant over the phone with he knowledgeable on everything I didn't get a chance to meet her my mother and her age and my nephew met him and they all said that he was the best he answered every question and didn't hesitate to answer me either so thank you mr. Anderson he even call me once the job was done to reassure me everything was okay

Donn Gabrielson

They control pests. That is what I pay them for...

Justen Britain

Terminix has exceeded my expectations over the course of the last year. Their techs seem to be genuinely interested in being helpful and are always courteous. The service seems to do it's job and we never have any issues with billing.

javon bland

I don't know if its terminix training but the service i received from IBRAHIM TEMUR was great he quickly identified the 2 types of ants and he quickly found the 3 point of entry to my house . He sprayed and baited he asked questions about my family health concerns before applying treatment and gave me knowledge on my pest. He informed me about the plan i have and told me to call if i have any more questions/ problems he would come asap

Mike Jiang

I concur with other reviewers with scheduling issues. We scheduled a meeting on a Saturday 8am-12pm. We waited like fools till 1pm before calling their headquarters. They said they will call us back, nothing, nada, no word from them. Wasted my Saturday Morning waiting for them. I'm incredulous as to how they have a near 5 star review here, if you look on yelp it will show a different store.

Myles Semple

Extremely great service

Chelsea Loeffler

dont use them, their employees steal your info and solicit their side businesses to you. your information is not safe here

Joe Meoni

Termite Service was completed and charged same day - June2. I am still waiting for a receipt and certificate of service needed for my upcoming closing. I have not received a call back or email from the local salesmen or manager located @1855 Hamilton Ave, Trenton, .

michelle johnson

Outstanding service every time, our guy Mike N. is always professional and quick to respond in an emergency. Top notch service. Thank you Terminex. You guys Rock.

Brian Starr

The service Andrew Serles provides is excellent. The communication with the office is great. And best of all, we have less insects in and around the house. Thank you!

Jeanne Desozier

Sergio is wonderful!

Divya Nagireddy

Associate Ibrahim Temur has worked with us to give the best possible price for Pest services. He also makes sure that every pest issue is solved. He is very thorough with the examination as he found Termite problem in our house, which we were not aware of. We would definitely recommend him. Thank you

Peter Olney

Dependable Service is KEY in the business world and Terminix delivers. You are there, by e-mail, phone and in person once each quarter, faithful as !clock-work. Thank you!

Mikey Gregov

The fellow who came to complete our initial treatment was very knowledgeable and friendly. He answered all my questions and took care of those bugs!!

Modern Day Profits

Very smooth and quick service. Stan Bouldin was very helpful and informative. He was also very knowledgeable about the product as well.

LeeAnne Lang

I have recommended Terminex to several new neighbors because of the positive experiences I have had with technician John Douglas over the last decade. He is always helpful if I have questions during his quarterly visit. He is also very responsive if we need emergency service, such as removing a wasp nest. He is a great ambassador for your company.

Amir Kouretchian

It a bit pricey, but service is exceptional. I don't like that cancelling is so hard - you have to call in. I wish it was just an easy one-click process on my account page online, as with so many other online account dashboards.

Julie Skolnik Altman

Two representatives damaged my property (broke a gas line and scratched kitchen tiles) during a service and I was promised compensation for the damage on the phone by a local representative. This was last August and I still haven't been compensated. Each time I've called I've been told I need to speak with a specific person and that person won't return my calls. If the company can make this right I will remove or edit this review. All I want is compensation for damage to my home. Edit: The person I had spoken to in August isn't with the company hence why this issue slipped through the cracks but the branch manager reached out to me and we worked out compensation. Aside from the damage to my property, all of my other experience with Terminex has been positive.

Tomar Washington

Was having issues with field mice so I reached out to Terminix for service a tech came to my home for the start up and put down all these snap mice traps around my home. She told me in two weeks someone else would come out to check the traps and see how things are going. The next tech came two weeks later, however no mice were in the trap but I still had mice in my home. The tech put two little black boxes in the home, the mice have run over and around the box they have not gone in the box. Now it's time for the follow up service a month later. I received a text message from the tech he tells me his coming by around 1-3pm to check the outside of the home for spider webs. I texted him back and informed him I have mice not issues with spiders and that I no longer wanted his service due to me still having mice. He text back and said I needed to reach out to the company to cancel the service. On the day he was scheduled to come to me house I received a text message stating he was on his way at 5:40pm way off from 1-3pm, my sister was outside on the porch and never seen the tech show up. I still have mice all their traps are still in the same place they left them. This was the worse ever I would do better with some $3.00 glue traps. This was the worse service I have ever received and oh I'm still waiting for someone from their office to give me a call back and it has been days. Beware they don't stand by their word and the service is not great.

Liviu S

Great service. Arrived on time, explained everything and did an awesome job.

Mo Soto

We recently called the 800 number to make an appt with Terminix on the 5th. We called on the 7th when we did not receive a phone call and was told callbacks are between 24-48 hours and to give them another day. Today is the 10th and we still did not receive a phone call. When I called the 800 number again I was informed that they have a single manager who could not guarantee a callback today. This is the second time that I have tried to set up an appt with this company. Come to find out the manager had a 425 area code phone number which is nearly 300 miles away from our home. I'm not sure if the distance plays a part in the delay, but the fact is we are not receiving any contact from the local company to show that we have some scale of importance. As such, they have deemed themselves unreliable and we have moved our services and money to Orkin. One call and we received same day service. For the future, make sure you are calling your customers especially if your guarantee callback time frame is between 24 and 48 hours. We shouldn't have to call the 800 number to get your local number.

karri lange

Curtis is a great technician and treats our house like his own. He is always polite to me, sweet to the dog, listens to our concerns and most importantly when we had someone snooping around the house while he was here he called me and helped chase the guy away!

Jeff Janover

Excellent service, considerate professional & knowledgable, answered any & all questions

Brook L. Nunn

We have had fabulous service from Terminix. They text before they arrive, and then, when they are leaving, they text me a report. We have been very happy with their service, and especially Justin!

Martina Dalton

Terminix always does a great job. The technicians are professional and friendly. In fact, we've never had a technician that didn't do a great job, and we've been customers for many, many years. Kyle, our current technician is awesome! After Terminix did a clean-out of our crawlspace, plugged all the holes there, and put down new plastic, we've had a lot less problems with rats and mice underneath our house. They've also tackled the problem we'd been having with moisture ants. (They are persistent little buggers!)

Patti Reich

Crawl space had rats in it due to two gaps on our patio corners. They cleaned out entire crawl space—- plastic, insulation, carcasses of rats & replaced all with new materials. Years later we are rodent-free!

Mary Churchill Realtor (Mary Churchill Realtor)

Consistently excellent service. Thank you!

Harish Padmasola

I think Terminix uses quality products and the associates are knowledgeable and answer any questions I have to my satisfaction.

Lin Santo

Stay away. They sent me a bill for $175 but charged my credit card $244. Then they charged me another $244 for another visit, even though I had cancelled and they never actually came. They don't return calls or respond to letters, either from the local office or from corporate. I would have been better off with a can of bug spray. Save your money.

GeriAnn Burger

It was a pleasant first experience. Reasonably priced mosquito pkg

Erika Glee Funchess

Rob is great, although he's in the exclusion dept he really goes above and beyond - the same as my prior Service Tech - Dan. I just wish that dan's replacement Stan, was 1/2 the Tech as Dan and/or Rob.

Harrison Koppell

Have the quarterly plan and love it. Great service and communication

Thai Branowski

Christopher is a wonderful representative for your company.

Van Le

If you schedule something with them, theyll just cancel it and not even tell you. Complete waste of time. Very unprofessional.????

David Witus

I've always been satisfied with Terminix, There are dozens of competitors and probably dozens of points of comparison so I would highly recommend them but also say there may well be other vendors that better suit your needs, depending on what factors are important to you.

Stacey Lytle

This company scheduled an appointment between 1 and 4 on a Saturday. I changed my entire day around so that they can come and they never showed and never called! I canceled my contract. Do not go with this company! They are extremely unprofessional!

Glorilyn Huber

If I could give no stars, I would. This company is a rip off! I signed up for for this service and was promised they would take care of a rodent problem or my money back. I was told I had a contract for 3 months. After two appointments where technicians did not come prepared and could not complete the full task, I called in to complain and schedule one last appointment. The day of my appointment I took off work and waited 2 hours for someone to show up, but they never did. I called and rep stated the appointment was cancelled because my contract was over and I was never informed. It was only 30 days, not 3 months as stated. I tried speaking to a manager to cancel completely but he said my charges were valid and he would refund nothing and refused to help. So I am left with the same problem and a hole in my pocket. Update: After taking this to the BBB, the response I got for a refund was denied twice, I wrote the above google review, and they responded. I sent my complaint to the email provided and they did refund me the full charge. So hats off to the google complaints department for handling this quickly.

hend rickson

Dean is a great associate! Super Knowledgeable! Very Helpful!

Heather Fisher Stoll

I'm a big fan of Terminix. They communicate well - I always know when the tech is on the way, when he's working and when he's done, if he has any findings.

Debbi Larocque

These guys really know about bugs and work hard to eliminate!!

Denise Garcia

The Service Technician, Joel C always call ahead to remind us that they will be here for service and provides an update as soon as the service is completed. Joel is very helpful and professional.

Mark Stone

They are consistent, and I have few if any bugs getting into the house, and the third house i have used them.

Toi Irvan

WE LOVE MIKE!!!!!

Paul Kulkarni

Amazing customer service. The technician who treated our house is very very polite and caring. He knew exactly what needs to be taken care for our house and explained about it in detail. Very thankful to Terminix and the entire team.

Chispa8707

Thank you so much Chris Garvey!! He not only helped us with our rodent issue, he immediately let us know about a water leak under our crawlspace!! It was his first visit with us and the kindness and concern he showed us was priceless! Thank you so much!!!

Anthony L Pezzicola

Very satisfied customer!

Steve L

Great Job. You responded quickly by phone and performed an out-of-sequence service within a couple days of calling. Much Appreciated.

Mike D

Our technician, Sergio, is very thorough and accommodating. Having the same technician with each service makes things easier as he is already aware of all our concerns and past issues.

Harisundar Venkataramani

Service was great

Jo G

When it comes to bedbugs, don't go to this company. They are horrible. First they don't inform you about the actions they will take. Second, the guarantee they give you starts from the time they start their termination, not after they complete it. Third, the process takes forever, you have to be ready to live weeks upon weeks from bags, constantly cleaning your things, being bit by bed bugs, and paying an egregious amount for horrible service.

John Equi

Dave at Terminix is outstanding, if we see any pests, he comes right out, even outside if the scheduled visits at no additional costs. I would recommend his services to any home owners.

Steve Hudson

Nick is very responsive, professional, and punctual.

Nkechi Mezazem

Great service at a great value! Terminex makes pest control easy and convenient. The level of communication is great and the detailed report that’s sent after the service is complete is really helpful. We also really like our service technician, Chris. He’s always on time, friendly, and professional. He’s also very knowledgeable, which we appreciate.

benny rubino

User Benny Rubino Been a customer for the last 13 years. Terminix is always professional, timely, and responsive to requests and service is clean and prompt. Theres lots of companies that should follow Terminix's model for customer service ! My tech, Hopeton Cameron is the BEST both personally and professionally.

PATRICIA WILLIAMS

Very professional.

vane ramirez

Russ is amazing

coleman thornburg

I had the best customer service and info every step of the way. Ted, Curtis, and Justin were the best guys Ive ever dealt with, for any service, ever! I appreciate that they answered every question and were passionate and enthusiastic about the job they were doing. I look forward to my quarterly visits from these guys and will continue to talk about the company every chance I get. Thanks for the service and the piece of mind you have provided!

Wilmar Luna

**STILL SENDING ME LETTERS ABOUT RENEWAL PLANS EVEN THOUGH I TOLD THEM NOT TO SEND ME ANYMORE LETTERS!** I called Terminix to get rid of one pest. Mice. What I got in return was another pest, Terminix itself. When I called Terminix, it was to deal with a mouse problem we were having in my house. The technicians went throughout my kitchen and basement and laid mouse traps all over the place. I told them that the mice were mainly in the kitchen, but they were insistent on placing traps in the basement. Okay, done deal. A few weeks go by, I'm still seeing mice activity and none of the traps have been triggered and none of the bait has been eaten. I call them up, I tell them that the traps aren't working. They say they're going to send a technician to see what he can do. The technician comes in, makes a brief inspection around the kitchen and basement and leaves without moving or adjusting the traps. I was, unfortunately, at work so a relative was home in my stead. If I had known he was going to come in and leave I would have demanded he move the traps. But since I wasn't, he left and checked it off as an appointment cleared. So, because the technician didn't do sh**, I left a bad review on him. The technician has the gall to call me and ask why I left a bad review. I tell him it was because he didn't do anything when he came to inspect the traps. Mice are still running around and none of the traps have gotten ANY of them. He said he would come by the next morning. So I stay home, and I wait, and wait, and wait. The technician never shows up. So then I call the manager to complain about the technician and tell them he is no longer welcome in my home. The manager apologizes and sends another technician. The other technicians add more traps and move them around but still can't figure out why the mice aren't triggering the traps. To quote the technician, "No mouse is going to outsmart me." Well, the mice did. Even after moving the traps they failed to capture or kill any mice. I told the technician that he gave me a card with a non-working phone number when he said I could call him anytime. When I showed him the card he said, "I didn't give you this card." I said that he gave it to me the first day he showed up, and he said, "No I didn't. Why would I have this card?" Well where the F--- did I get the card from? So rather than accept he may have given me the wrong card, he ARGUES WITH ME. I did not have any terminix cards prior to meeting the technician, so why would I have one? So not only does the technician argue with me, but I still have a mouse problem that has not been resolved, and now I've "run out of my paid inspections." Are you kidding me? So rather than call the manager again, I moved the traps and caught several mice on my own. I e-mailed the manager saying that I think I am owed a refund but they never wrote back (of course.) Fast forward to several months, and Terminix is still sending me "Your plan is up for renewal" notices. All right, well let me tell you Terminix that your company is terrible and I will never renew with you ever again or ever have your incompetent technicians come fix a pest problem. Send me another notice, I'd be more than happy to trash your company even further. **EDIT** I sent an e-mail to social support and someone called me tomorrow afternoon telling me that the contract has been closed and that I won't receive anymore notices. Since it takes a few months before the next notice, I'll wait until I can confirm that they won't be coming in the mail anymore.

Robert Fromer

Curtis is very thorough when he treats our property. Always on time. And if the sugar ants come back between scheduled treatments Terminix responds promptly. I've used them for many years.

Mariana Stevenson

Good company, pleasant associates. Job well done.

Cherie Dickerson

Thank you Mike or your services to Artesia by the Lake. You are very professional, efficient, friendly and effective!! We enjoy having you as our Terminex Tech.

Joseph Connor

Great professional and knowledgeable technicians. Also great customer service.

FeLesia Newberry

Greatest pest control company in the world!!!!!

Tanya Everson

I love knowing that any issue that comes up, I can count on Terminix to come take care of it. Our tech Dennis is very helpful and truly cares about doing a good job. I highly recommend Terminix!

M Jones

They never showed up

Jessica Boespflug

Fast, friendly and seemed knowledgeable. Prices seemed fair. Overall a good experience.

Mary Austin (Mary)

Terminix is very helpful when you have pests. They ARE the solution. They have seen it all, and they are prepared to help.

Paula Shore

I was told a Terminix person would be at my home between 8-10 this morning -- no one showed. I called two hours ago to explain the situation and was assured someone would call me back right away. Still no phone call, and now I'm on hold after calling them again. I was just informed by the customer service rep that she can't get in touch with anyone in my area. I told her that I will be searching for another company.

Janice tang

Omg I saw the mice in my kitchen, since I call bill is a inspector and sent two guys names is Robert and justice in a 2 minutes caught up the mice . Very professional and friendly, will highly recommend

Joann Moe

I have never had a problem with the service. I have always had excellent professionals. That said, I am not happy with the attempts to communicate in order to get rid of some stink bugs. I read online that Terminix Bothel, WA was open 24 hours a day! I was surprised, but happy. Then I had to go through 5 minutes of robot talk only to be told that they would connect me to an agent and then.... instead of a person..... I got a recording that said they were only open during regular business hours. OMG!!!!! I had tried to call one day last week and was on a hold for over 15 minutes and had to hang up. The good guys who come to my house, wearing the Terminix shirts, need better support from their company so the clients don't cancel their contracts out of frustration. !

Brittany “BrittS.” Slaymker

Did not complete services. I'm having a difficult time getting in touch with anyone from this branch. Edit: I don't understand this response... except that it doesn't seem like anyone actually read my review. The work is still unfinished, and I cannot get anyone to call me back.

Anna Ryan

A company modeled off the pest control department from Parks & Recreation. Terminix sent someone to give me a quote on bird removal in June- I never heard back from that technician, so I called, was told that the office would reach out to the technician, but we must give him 1 business day to get back to me. Nothing happened. I called back and was told the exact same thing, but that this time because I had called twice, they would “escalate” if the technician didn’t get back to me, and I was assured that the office would give me a call whether the technician called or not to check up on me. Nothing happened again. I just called back one last time and gave up after 20 minutes on hold. Unbelievably bad service and massive waste of time.

KK Lu

RAYMOND T WAS VERY HELPFUL, PROFESSIONAL, CURTIOUS, AND HE HAD A KNOWLEDGE OF WHAT HE NEEDED TO DO, TO SOLVE MY INSECT/BUG PROBLEM. JOB WELL DONE! 5 STARS FOR RT

Paloma Amar

Very happy with the service and the communication!

SikhSoljer

I called a few months back to have our ant and moth problem dealt with. They charged me upfront and told me that it would take them a few weeks to solve my issue because ants are hard to deal with. When they finally got around to coming out the exterminator told me that for the first week or two the problem would get worse before it got better because of the technique they use. He said there was no mention of a moth problem and because of that he did not have the proper things to deal with it. The ant problem did indeed get worse and a few weeks later I had them come out again. This time he set up bait for the ants and moths but did not do much more than that, no treatment whatsoever! I have tried calling the last 2 weeks nearly every day to get ahold of someone to ask what is going on but it seems that they are very understaffed and I only got on the phone 1 time with a real person. At that point I was absolutely fed up and asked for a refund. Finally when I was transferred to the billing department I was assured that a manager would call me back in a few business days but I have still yet to receive that call. I absolutely do not recommend you use Terminex, it was a disappointing experience especially after they pride themselves on being the best pest control company out there!

Anna Kim

works great~!!

Nicole Baughn

Dean is great!!!! We are very happy with our service from Terminix

Ronnie Dillion

i will never use terminix again...i had to pay $1200 up front for my issue that i was having..and they GUARANTEED that it would be gone in 3 months...well guess what 4 months later and i still had the problem..i called them to have them come spray again and can you believe they actually had the nerve to tell me that they would have to check with their manager to see if they could spray again sinceit was past their 3 month guaranteed...well sadly to say i never heard back from them n they never came and sprayed...so here i am a mother of 5 kids..2 of them really young and im the only one working right now so i had to literally throw out basically all my furniture..so yea i will use ANYONE ELSE before terminix again...

Dorn Williston

Andrew is awesome. Best tech we have ever had. Extremely knowledgeable and always polite.

Vrunda Patel

I have a squirrel problem in my attic. Terminix gave us a quote for $1,100. Then applied a promo discount of $100. They stated they will set up traps and seal the opening where the squirrel is coming in from. Next day the technician come and tell us they can’t get to the hole where the squirrel enters from since the roof is higher then the ladder they are allowed to use. They set up snap traps near the entrance point and they use a cage which I purchased. 3 weeks go by and they are unable to catch the squirrel. They come Monday and Friday each week to open the cage and close the cage since they don’t work on weekend. One day I notice a hole on the bathroom ceiling the the squirrel created. I called terminix tech. They came but said they can’t reach that part of the attic. My husband said to close the entry point from the inside. Which they did but said the squirrel can still come in. Next day the squirrel is back. I called customer service to have the manager call me back from Trenton NJ office. I called 4 days in a row for a manager to call me back. No one called me! The fifth day another tech gives me a call asking if I have a mice problem. I said no and told him about the squirrel. He said he was going to put more traps and poison with peanut butter. He said it will take few days for the poison to work. It’s been 3 weeks. The squirrel had babies in the attic and they wake up 4 in the morning and run around. I told the tech and he said “to be patient”. Today January 19th 2021 the tech was suppose to come as he stated last Friday. I called him to ask what time he is coming and he said he can’t come today since his appointment got moved back due to the holiday. He said he will come tomorrow around 1pm. I asked him what is he going to do different? He said “I don’t know”. I said we have paid so much money and you guys are not able to resolve the issue. You can’t catch the squirrel, you can’t seal the entrance point and can’t access the area where the squirrel did the damage. Why am I paying you? Tech told me to call the 1-800 number and get another technician. The unprofessional manner and the lack of customer service is disgusting.

rccaia rktek

I have been a Terminex customer for about 2 years. Hopeton Cameron is my service provider. He is a top notch guy. He is a very nice and honest guy who does exactly what he says he will do. I highly recommend Hopeton to anyone in our area needing Terminex services.

Judy Mayhue

We paid for service we never received

Rose Wesley

Excellent

John Fehr

For us the Terminix service has been ideal. We do not need to be home the house is simply protected on schedule as needed. We receive a report indicating any possible concerns otherwise it simply works!

Chris Picano

James Deangelo was a MASSIVE help when it came to getting the process rolling. Great guy, super professional.

bob schneider

Great company and a great service rep that has been controlling insects and pests at my home for many years. I consider Frank a friend and an excellent tech. For termites, the company tech inspects on a timely basis, and if any signs appear during or after the inspection, Terminix solves the issue. We greatly appreciate having this company for our homes protection from pests.

Derek Lotz

The technician was incredibly friendly and knowledgeable. He took the time to explain the whole process to me. He showed me the problem areas and told me what to expect. I was pleasantly surprised at the high level of customer service that was provided with the extermination services. He is definitely an asset to your organization.

Arjun Iyer

Terminix assigned me a dedicated Technician that I could reach out to each time. The technician, Phil Dorofy gave me his cel and asked me to reach out to directly to schedule visits and re-visits instead of going through the regular number. I share pictures of the issue, schedule a visit in no time. He also keeps a good track of the history of issues and treatments in my house. In this particular visit where I called him over to check on a couple of issues (fungus growth in tha yard and spider webs), he proactively spotted a growing Hornet’s nest and started treating it. I have also been very happy with the responsiveness of Terminix in general compared to the other cheaper options available in the market.

Brian Garner

Very professional experience

Jim McGuire

Very responsive and professional.

Rachel Cvetkovich

Our technician, Justin, is fantastic. Always shows up with a smile and is very conscientious. He is patient, listens to my concerns and answers all my questions. Very happy with the service he provides. Rachel C.

Dwight Racioppo

Very conscience; complete effort to purge small Pharaoh ants

Cathy ONeill

Great job! Scott Graham was professional and explained everything to a tee. Mike the pest guy was very friendly and efficient. Awesome company and great employees.

Susan Meyer

Moving into new home. We were not sure what preventive measures had been done by old owner. But we also noticed a LOT of ant activity around the outside of home. We decided to do preventive termite treatment, and treat for the ants. The Tech who did the inspection reported that there was no termite activity, but we wanted to be safe. The ant activity was noted by the inspector and we are very glad we treated for ants! The Tech who did our application also noted that the treatment would take care of many other bugs too! We are looking forward to enjoying our nice new deck!

Crystal Adkins

Good service and professional!

Gregory Embley

My service tech, Phillip Dorofy, is excellent as Phillip is professional, punctual and pleasant.

Mike Hogenson

When I first set up the service, I was given the appointment time of Tuesday from 1-5. Tuesday came but Terminex did not. I called and spoke with a rep named Ashley. She assured me that someone one from management would contact me regarding this. They never did. Chris then came on Friday (3 days after original appt) and did a great job. He said he had nothing to do with scheduling so it was not him who changed my appointment without letting me know. I am very happy with Chris, but not so much with parts of Terminex Corp. I may switch to a different service because of the poor communication. Mike Hogenson

Joseph Ansalone

Always receive service that excels and polite techs insure job satisfaction

Sue Katt

With Terminex you can keep the bugs at bay and from getting inside. I’ve had Terminex for years and Chris is my tech and he is thorough and really cares about keeping your home free of bugs coming inside. He communicates before and after each service. I would never be without Terminex protecting my home.

RON REED

Russ (technician) is friendly, prompt, and has eliminated the pests. The electronic communication/information before, the day of, and after the service is appreciated.

Ritesh Agarwal

Excellent experience overall with Technician Ibrahim and Terminix.

gary gardin

awesome service

Kaitlyn Dodge

I've been working with Mike Nouque from Terminix for years now, and he is truly the best vendor I get to work with. He communicates well with us, is always available for emergencies, and helps us understand the treatment process so we can get it right the first time and save money. I wish all of our vendors took care of us and our residents like he does!

George Nipper

They never showed up to do inspection???????

Ram Venkatesan

Wonderful and timely service. Very professional

Kent Lindor

Great service every time!

David Edstrom

Been with Terminix for the last couple years. Have had a good experience with Mark the service tech over that time. He has been very knowledgeable, reliable, and friendly.

Christianne McKee

The technicians arrive on time, ask if I have seen any bug activity, ask if I have any questions, and LISTEN when I do. And always Courteous service. Keep up the good work!

Bruce Hanley

I am a long time customer and until now have, in general been satisfied with Terminix. However, in the last month, having been concerned with possible ant/termite activity in my deck, I have now contacted the company FOUR times to send someone out to inspect and recommend any required action. Each time an appt. was set up and each time resulted in a NO SHOW / NO CALL. There seems to be a total disconnect between the centralized scheduling operation and the local office that does the work. Further the local office does not answer its phone. It is RIDICULOUS!!!! In the course of this, I have requested to speak to a scheduling supervisor. Needless to say that call back never happened. So, at this point I intend to go camp out at the local office. Did I say that this is RIDICULOUS!!!!

Kyle Forbes

Ted showed up on time and offered various solutions to solve multiple problems around our home. Ted went above and beyond to thoroughly inspect all areas of our home and get us the best possible value with Terminix services. Ted is a valued employee of Terminix and a wealth of knowledge.

Cheryl Kellenberger

The gentleman did the service appropriately and in a timely fashion. I’m glad that we subscribe to this service.

jaspinder kaur

Ibrahim Temur is very professional and honest. I was extremely satisfied with his service .

LINDA Teague

I seldom recommend anything to friends, family, or neighbors, however, my neighbor did ask who and what I used for pest control and who and what they were spraying for this past week. I told her Terminix for both and so far I was happy. This is my first experience with Terminix and it has only been a few months. My ant situation is under control in the house. The mosquito situation is definitely improved and with this last spraying I think it will be gone.Both technician are great! Very responsive, always let you know when they are coming, and always either contact you directly or send a followup report.I like the newsletters I receive from Terminix...lots of good information. I can't talk about "Good Value" since I have only used Terminix for these issues.

Chuck Sander

Terminix has been protecting our home for a couple of years........we have many trees on our property, which has made it easy for critters to love our home. Terminix keeps the ants and spiders out of our house. Justin is a great Tech. Always does a good job for us.

Ramachandran Kalyanaraman

Very responsive and good service

P S (PS)

Joe K is the best. He thorough, focused, and provides the best quality. Thank you Joe K

Do Co

Highly recommend being on their service if you own a home.

John Gaspar

We always like to get ready for the summer season. Since our house is on a slab we always have to be aware of ants coming in from the outside. Terminix has does the job! Thanks...

Carole Scallon

We have used Terminix for many years..no issues..Technicians are professional and they keep the Rodents away ????

kevin brady

Good job

Michael Cerullo

Courteous and professional service

John Ferrara

They stand behind their product and service. If their are any issues or if you are dissatisfied with anything, they quickly resolve it.

Justin Lowe

Best serviceman around! Thank you John!

Kelly Arbanasin

11/4/21 Update: Your office just called and had the audacity to ask us "why did you cancel your commercial services with Terminix?" You guys are an absolute disorganized mess and obviously don't keep records. You seriously need a business overhaul. Yikes. 9/9/21 Update: Emailed the support response two weeks ago and never heard back - typical, thanks for confirming our initial review. August 2021: No call, no show, no communication, no billing. Their technicians don't respond to phone calls or texts. Their office is beyond disorganized and unable to locate active accounts. Can't provide any information when asked. Our commercial account manager avoids her job, doesn't respond, ignores emails, and after demanding a response we get an immature snot nosed answer that didn't resolve the original issue and you're left hanging. You have to do Terminix's job for them and they refuse to apologize. Terminix actually told us in writing that they cannot guarantee our monthly service and "we'll get to you if we get to you." Bye Terminix, you've been the most unprofessional nightmare to deal with.

John Kelly

My Terminex Technician was in all ways professional and he provided a clear and complete report upon finishing his inspection

Theresa Tomaro

I recommend Ibrahim. He has been our technician for many years. He provides excellent and professional service. He is very knowledgeable.

alexis zolner

Despite securing two appointments, I couldn't get them to show up. I had an online time for 5-2-20. The guy sent a text to the phone number and since it was a landline, I never got it so he decided not to show up. On 5-5, my next appt, I called the Bothell office to confirm time since no one showed up. They transferred the call to Service and after waiting 30 minutes I called Bothell back. They again transferred me to Service and after 10 minutes I hung up. I called the National number and within a few minutes I got a live person. He tried to contact the guy who was supposed to come out, but that guy never answered. I'll go to Orkin next. I get this is Covid time, however their "Please Hold" has a message from their CEO that they are an essential business, are here for and value their customers. Huh.

Steve Dunn

Very poor follow through.

tenny abbas

Excellent service. on time Perfomace. But most important your technician attitude /behavior is super humble And courteus

Sheryl Goong

Friendly, helpful and knowledgeable staff.

Ellen Monteforte

I am editing my review. I have had an issue with a contract for 3 months and have tried to remedy it. Each person I have spoken to was very nice but the follow through is awful. I have given them two stars only because the people were nice.

Cynthia Muir

Great customer service. They are very thorough. Stan Bouldin is very nice, professional and answers all questions and concerns. No more carpenter ants, spiders and mice!

Janine St John

They replaced the vapor barrier in our home. They were extremely professional and very happy with both the price and the work that was performed.

Glen Berry

Friendly, helpful service with great results!

Joan Yoshitomi

We have had little resurface of ants in the house since we've had this service. The people we have dealt with are prompt, communicative, and listen to our concerns. Thank you

Dorothy Lewandowski

Highly recommendable, fast and very professional service,

Luca Warmenhoven

Aaron and especially Justin in the Burien area have been exceptionally kind and responsive to our needs!

Maryellen Johnson

I have complete peace of mind with our quarterly service from Terminix! Our specialist is so professional and trustworthy and it is assuring to know that carpenter ants, rats and hornets (not to mention spiders) are controlled surrounding our home!

Mary Mazza

Excellent service experience. They are always on time, polite, helpful, courteous and knowledgeable.

Maggie Cook

The staff is so super friendly!

Angela Sgroi

Terminix has protected my home from termites for many years and I have had no problems. In addition to this basic protection, another important factor for which I would recommend Terminx to others is because of my experience as a customer. For a number of years now Terminix Technician Deepak Kumar has inspected my home. His care in thoroughly inspecting the property and the care with which he answers any and all questions pertaining to the inspection and termite control in general add a very important level of trust that my home is in good hands with Terminix. Thank you.

Diane Oertli

I terminated my contract today after three+ years of service. Three no show appointments this past week is unacceptable.

Deepak Duggal

This is a fraud company particularly this location. They charge your credit card without sending technicians for service. When you ask they claim someone came outside while they show you no proof (signatures etc.). We have filed a complaint against these 2 people so that more innocent customers don't get cheated like us. You will be very disappointed with this company. Better to give business to companies who care about the customers and have fair business practices. location- 1855 HAMILTON AVENUE TRENTON NJ-08619 JOSEPH KRZESZEWSKI ROBERT LOGAN

barbara paynton

Stan Bouldoun is very professional and thorough- he is a great representative of your company!

Elaine Bizzarri

To date, my home has been pest free. Phil Dorofy is my associate. He is friendly and trust-worthy. Thank you for your wonderful service.

Gene Bally

Very professional

Jeffrey Jaegel

Quarterly preventative service.

Bob Leming

So far so good, I contracted to have a raccoon and babies removed from my attic. The Terminix guys have gone above and beyond their duty. Both techs are courteous and friendly. I’m pleased with the service. Hopefully they will be finished tomorrow.

Shahram “Shah” Jaromi

Mr. Ibrahim Temur, the technician is superb and very thorough. He is the reason why we have subscribed to Terminix for years and as long as he is our technician, we will continue to stay with Terminix.

Jewel Hagen

Terminex is the best

Ashley Ruiz

My have pleasant experience with Terminix . Their technicians are really knowledge and they have good communications skills.

Arellano Ewing

Mike is the best!!!

Ann Hughes

WHEN I NEED AN EXTRA VISIT BETWEEN REGULAR SERVICE I CAN CALL AND THE SERVICE MAN COMES WITH NO CHARGE. I TRUST HIM AND WELCOME HIS EXPERTISE.

Shahram Jaromi

Mr. Temur Ibrahim is the reason why we keep renewing our contract. He is a true expert and a professional. He is a perfectionist and attends to our calls immediately. Thank you for having him work for Terminix.

Matthew Lander

As I stated before, I no longer have pest issues.

Tashana Murphy

Mike Nouque is our service technician and we absolutely love him! He is always available when we need him and always gets the job done! My Regional Manager was so impressed with him that she now uses him at all of her properties!

human chacha

After making my appointment the technician called me to come over and do a preliminary inspection of the premises the next day, 2 days before he got here to spray. I took a day off of work and he never showed up. No call, no show. Then on the day of the actual appointment he called me and told me he couldn't get to me until 4 hours after the scheduled time. I've now lost 2 days of work due to irresponsible scheduling. Whether this is the fault of the technician or of terminix and their scheduling system I don't know. What I do know is that I will be taking my money to a local exterminator who actually cares about timing and scheduling.

Neslie T

Great quality service! Very thorough indoor (crawl space) and outdoor checks.

Deborah Robertson

We have been a Terminix customer since 2004. While there has been lots of turnover with our service person over the years, they were always communicative and addressed any issues we have had, until now. I have called to schedule an inspection 3 times and been ghosted for every appointment. The manager is unable to pick up a phone to call me and address the issue so today I am canceling our service with Terminix and will be moving on to a new pest control company. I can no longer in good conscious recommend this company.

Mark

The product works, but your employees are amazing! Ted Wiegert was our first point of contact and he is wonderful to work with. His team, which includes Joseph Kahono, are top notch at what they do. Now, we're using Dennis Hedahl for regular spraying services at our new house. We love everyone that we've made contact with and are absolutely pleased with the services received! Thank you for having such a great team to take care of our needs.

Saida Chanda

Scheduled and called them twice to confirm but no show. 18283 NE 97th way- 98052 area.

Bruce McCorkle

We've been with this outfit' prior to they being pickup by Terminix. Joe has been our service rep. since day one. Joe knows his stuff and answers all question that I might have. He is very helpful in getting rid of our pesty rats and other critters.

linda pearson

experienced technician. solved ant problem. will stay with them. happy so far.

Jeff Balzer

Terrible customer service. They came for a rodent inspection, gave me a pricey quote of over $2,200, and told me they would call within a day or two to schedule service. No one called and I had to contact them myself to make the appointment. It was scheduled for 8:00 today so I arranged to be at home. They called me 5 minutes before they were supposed to be here and told me they needed to reschedule for 1:00 or 2:00. Now I'm stuck here all day. I regret signing their contract and wish I had called someone else.

Priscilla Cain

For a termite inspection, they gave a prompt and professional response. They examined the house top to bottom, including attic crawl spaces and basement spaces. They also did a thorough check of exterior. I purchased the termite protection plan, the benefits and peace of mind totally outweigh the cost.

Keith Rotando

Have not been able to reach my technician and customer service. They have been unresponsive to schedule a home. I am canceling my service. This is not a professional business who do not treat their customers with respect

Brian Packard

Fast, friendly, knowledgeable, efficient, prompt, and thorough. Inspected and serviced our crawlspace with cleaning, disinfecting, removing old vapor barrier, installing new vapor barrier, installing floor insulation, and constring a crawlspace door. Later, a technician came to spray for pests - ants, and spiders.

Jay John

Very good customer care!

Stella Sims

Super friendly

Steve Beto

impressed by knowledge and professionalism of Allen Chapman, the service representative. He really knew his stuff. Explained in layman's language; respective of pets and pet risk.

Mahyar Sajadi

I called them three times but and they told me we will call you and make appointment in next hour but they didn't. They don't have enough staffs to make their appointments.

jessica woma

Worst communication and service. I called 3x, each time setting up an appt. No one ever came or cancelled the appt, after I had rearranged my schedule. Went with another company that was prompt and professional.

Tim Jones

Very professional service by our technician Allen. I highly recommend the service.

John Wheeler

Was not called the night before to verify appointment time and service needed I had ask for inside service when my husband would be home. The office called today to verify outside service visit. I refused outside service stating my request was for inside service no one had called the night before to verify and ask for district manager.

Michael Y.

Joe Krzeszewski is very professional, punctual and friendly.

William Hooper

The best service and so helpful with knowledge.

lo3735

Dean, our "Terminix Guy", is great to work with. We can always call him when we have out of the ordinary pest occurrences, and he is friendly and helpful. I appreciate his customer service.

Mary Dougherty

Alan is the best. Always, consistently, giving great client service

Mark Maleson

Always prompt, courteous, clean, knowledgeable, and efficient.

Doug Irwin

We need to work on spiders, tech needs to make contact on phone a few days ahead.

Annie Drummond

Brian is fantastic, personable, timely, professional and the work he has been doing is paying off, no rodents seen around the house. Terminix is affordable and well worth the quarterly care☺️

Susan Bloch

John is professional, diligent and trustworthy.

Keith Sorestad

We had a very positive experience with Terminix and their technician Chris Garvey.

J Lu

As a homeowner I feel its important to protect my investment. Therefore, having Terminix in my corner gives me peace of mind. The associates are super friendly and extremely knowledgeable. For instance, STEPHEN PEART came to my house recently. He did a very thorough job and was extremely professional and courteous. I'm a very satisfied customer!

Dena Brodie

Thank you for your excellent service!

Tanya Dorfman

Great customer service. Our technician, Frank, calls the day before each appointment. Terminix emails and text me when he is on the way. Frank then follows up with a call after the service to let me know how it went and when my next appointment is. And he does great work!

Merry Hoppe

Ibrahim is very thorough, professional and pleasant!

Jeff Harrison

The company was responsive at first we set an appointment for fleas and external house treatment and pree payed.the appointment had to be postponed and the company wasn't responding thay then called with a 1 day notice. The tech came out and sead the outdoor treatment was only if we would sine up for the annual contract even though we were told it was included in the one time visit we already payed for there was also confusion with the fact thay were expecting us to pay a higher amount. 5 stars for the tech being so helpful but the the company is misleading

Mo Davis

We saw immediate results and we are thrilled. We had been under siege for a year and half by sugar ants as well as, grease loving ants. In March of this year, they were dropping out of ceiling and into anything I was preparing for our meals. They were everywhere. We tried various over the counter ant poison to no avail. We finally surrendered and called Terminix. It took a week before we notice dead ants everywhere. The conclusion...., we really appreciate the relief. We’ll have to update this note later, just to let others know if this treatment continued working. Thank you Terminix for eliminating those pesky ants.

Sarah Jarvis

I would never trust anyone else!

mike hallock

Great people to work with. Easy to talk to on any items that is going on with you house. Thanks terinix for all your help Mike

Geraldine Husth

Always great service.. My primary concern is carpenter ants, and, with my Terminix service, I haven't seen any of the creepy little critters in eight years.

PAUL KNIEST

I been using Bothell Terminix for 15 years and they haven't let me down yet. My tech Dave goes above and beyond keeping my home free of pests. I would recommend Bothell Terminix to my family and friends.

Kim Herring

Our technician Christopher is extremely polite and professional. He always calls and checks the day before to make sure this is a convenient time to do our service. I also receive a electronically generated text stating that he’s on his way. Upon arrival, he knocks on the front door to make sure I know he’s here and asks if there are any specific concerns that he needs to check. I couldn’t be more satisfied with this service.

Peter Topalian

Safe Shield was a great pest control company but since they were conglomerated by Terminix, it's all gone downhill. I finally terminated Terminix effective yesterday due to the following couple of events in the past few months: last January a Terminix technician just showed up at our house to do our service with no prior appointment notification (phone message or text) and last Monday I had a 1-5pm appointment window and nobody even showed up period. That was the last straw. Goodbye Terminix.

Eric Meitzner

My Terminix Inspector, Deepak Kumar, has been providing prompt, reliable, and friendly service for years, keeping me informed not only of termite status, but providing further observations of potential pest activity. I haven't yet chosen to take any further control options, but it's good to know what has been observed and what my options are.

Andrew Henderson

No call, no show. Can't be more unprofessional than that. Why bother making an appt if they not only don't show up within the two hour window that was scheduled, but don't show up at all. Didn't even get the slight courtesy of a phone call to let me know they couldn't make it or needed to reschedule. Straight ghosted.

Alejandro

Ibrahim is great, is always helpful and knowledgeable to get the job done.

Sam S

New technician was great he listened to my concerns and actually fix the issues previous technicians just said ok and never followed up with my concerns. This new guy is great you must keep him........

Joan Mulcahey

My technician, Frank, is very personable and very knowledgeable on all kinds of pests. I can tell him my concerns and he will explain things so I understand. He also pointed out other pests we weren't aware of that were burrowing into our home.

Tammy Pownall

They do a good job at keeping the spiders away and if I have any concern in between service they are quick to respond.

Nilesh Tailor

Ibrahim provides excellent service, helping us keep pests away from our house.

Leonard Ancona

Helpful

P Kumar

It's working great for me. Terminix people are very responsive, professional and nice. Using their services for last 4 years and will keep using.

charles hughes

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Rebecca Neil

Phil Dorofy, my Terminix serviceman, is extremely hospitable and accommodating to my needs and requests. If he is an example of the type of people Terminix employs I am more than happy to recommend Terminix to my friends and neighbors.

Del Quackenbush

reliable prior assigned agent, Sergio Lopez, is back on this route. In spite of some ups and downs about who is assigned to my account, now settled. Terminix tries to have same agent on account over time and this is important for obvious reasons and appreciated. Not all pest companies do that.

Kirkland Crossing

Mike Noque is truly the best in the business! I've been working with him for the past 8 years and he has followed me to set up service at all of my properties. I continue to refer him to other properties in my portfolio and they are all just as happy with his and Terminix's services. Thanks for helping our properties look great!

Sharon Ceaser-Wheeler

They come when you call them and they're right on time! Reliable!!

Kristina Wagner

Great service and Hopeton always takes care of my concerns!

Heather Rouse

Good service

Pattie Shaw

The gentleman representative that you sent to my house (Phil Dorofy), was extremely professional, knowledgeable, courteous, and most credible. Those are the 4 characteristics I look for when I work with any company. He checked all 4 boxes!

B

Called to make an appointment and agreed on a day and time that worked and was pleased with how soon they could come out. Then receive a text message from them a day later saying they could come out a week later at a time that would not work for me. What is the point in scheduling an appointment over the phone, if they have no intention to sticking to it?

Patricia Stott

Prompt service!

Natalia Jouan

grasshoppers in basement

Jovita McConnell

I’m so happy with the work your guys did for me. They cleaned out my attic and crawl space. It was no easy task and it was really hot the days they were here working. The guys were very professional and did awesome work. Destry was the first guy over to go over the process and he did awesome explaining what needed to be done. The cost to have the work done was so worth it too.

Nathaniel Bolden

Great customer service representatives with very professional demeanor.

Bobbi Nerger

Great customer service!