You will be able to see the information of people who are buying the products and services of Costco Wholesale (Pest Control) near to the area of Kingston (Canada).
As of day this firm receives a rating of 4.4 stars over 5 and the score has been based on 127 reviews.
As you can read, its rating is very good, and it's based on a very high number of feddbacks, so we may think that the valuation is very accurate. If many people have bothered to rate when they are satisfied with the business, it works.
You know that we don't usually bother to place feddbacks when these are good and we usually do it only if we've had a problem or issue...
This Pest Control is included in the category of Warehouse store.
The line to checkout is unreal. I've been there at one point where the line goes all the way to the produce... I feel like I'm being herded into lines like a cow waiting to get out of the barn into the freedom that is the world. Only to find myself in my weekly routine waiting in another line to get gas. I'm pretty sure my gas guzzling cadillac uses up more gas than the money I'm saving to fill up. All in all there was a rude old lady who greeted us saying we needed to go to wait in a returns line to return sunglasses... after waiting in line they told us to go return them at the sunglass department where we were originally headed. So I told her to fly a kite.
It was crazy busy the day we went. Total zoo. I didnt like how everyone ends up bunched up at the checkout.
I love the cotton candy grapes they sell here. They have long lines but you get through them so fast. They have the best prices on everything and I highly recommend you get a Costco card so you don't miss out!
In & out in a half hour Bought dog food 2 Kirkland brand I have 2 very large dogs Clean washrooms helpful staff Shop there often even thou it's a 55 minute drive one way
This location doesn’t carry all varieties of items in comparison to 99 st and was low of fresh fruit at Friday afternoon Other than that it’s a quick one to go in and out fast
I always enjoy visiting Costco when I come to work in Sudbury. Good place to shop and save on your groceries, garments, electronics, automobile supplies as well as glasses.
They have everything I need. Aisles are very wide and the store is clean. Staff are friendly.
(Translated) Excellent service amazing price (Original) Excellent service prix incroyable
(Translated) Trust bonot service, good price. Please have an electric box design. (Original) Trust bonot service, bon prix. Avoir design caisses électrique svp.
This place is absolutely garbage... I rarely go here... the staff is intrusive and Harrassment beyond belief... the next time I go and I am harassed they will be dealing with a lawyer. End of discussion
Has all you need
They don't take Visa... Ridiculous
(Translated) Costco is Costco we always find items at a fair price and quality (Original) Costco c'est Costco on trouve toujours des articles un prix juste et de qualité
(Translated) Have found almost everything has a new configuration of refrigerators. Cashier service faster than before. Bravos ???????????? (Original) Ont trouve de tout presque il ont une nouvelle configuration des frigidaire. Le service aux caisse plus rapide qu'avant. Bravos ????????????
(Translated) Small let go in the cleanliness of the baskets. Some still had papers and utensils. (Original) Petit laisser aller dans la propreté des paniers.Certains avaient encore des papiers et ustensiles.
(Translated) One of my favorite places to hang out and spend money! I love that you can find large quantities at a low price and finding things that you can't find elsewhere. The employees are courteous and smiling. Do not hesitate to click on Like, if the review helped you. ???? (Original) Un des endroits que je préfère pour flâner et dépenser de l'argent ! J'adore le fait que l'on trouve des grosses quantités à petit prix et le fait de trouver des choses que l'on ne trouve pas ailleurs. Les employés sont courtois et souriants. N'hésitez pas à cliquer sur J'aime, si l'avis vous à aidé. ????
(Translated) Super fast service, large quantities, affordable brands and friendly employees. (Original) Service super rapide, grosses quantités, marques à prix abordable et employés chaleureux.
It’s a very good place to shop because it has pretty much everything!
Bad location, dirty store and the employees are rude, especially the ones near self checkout. I’d either shop elsewhere or at a better Costco location. Very unprofessional.
Just renewed my membership and found the staff to be very friendly and helpful at this location. Like any other Costco, it’s crazy busy so it’s nice to find friendly staff.
Good prices for good products... as usual
We shop at this location very regularly, they have the most friendly staffs. The store is clean and organized. Today Sylvia at the Optical center helped us, she is an excellent customer service provider! She did her best to find the right glasses for my son happily!
(Translated) Last time I go to Costco for quite a while. I'll explain, I was at the cash desk with my parents ready to pay. So we put the items on the counter, the cashier tells us to wait until the customer in front is further away. So far it's okay. Then it's our turn to pass but the customer from the other cashier on the other side goes behind my father even if in the waiting order it was my father's turn, so my father wants put the items on the counter but the cashier told her curtly to wait again. When finally it is my father's turn, he asks the cashier if he can really pass because there is plexiglass that protects between my father and the cashier. That's when an employee asks my dad silly if he has a problem, and my dad throws the question back to him. Then the same employee begins to say that it is my father who is looking for trouble. Is it because it's the cashiers of the two cash registers who are not able to speak to each other to coordinate the customers to have a good time that it's my father's fault? Then I asked the cashier why the other cashier was not two meters from him. He replied in an arrogant tone that it is because the cashier is coming to replace him. This whole story to say that before making people sweat with your requests, therefore, start by setting an example between you, the employees, and therefore be more polite with the customers. It does not make sense I have not visited any but no store since the covid which imposes rules on customers without the employees themselves respecting these same rules. It's gonna take a while before I set foot in a Costco again I can tell you. (Original) Dernière fois que je vais chez Costco avant un bon moment. Je vous explique, j'étais à la caisse avec mes parents prêt à payer. Alors on dépose les articles sur le comptoir, la caissière nous dit d'attendre que le client d'en avant soit plus loin. Jusque là ça va c'est correct. Après c'est à notre tour de passer mais le client de l'autre caisse de l'autre coté passe en arrière de mon père même si dans l'ordre d'attente c'était au tour de mon père , alors mon père veut déposer les articles sur le comptoir mais la caissière lui dit sur un ton sec d'attendre encore. Quand finalement c'est au tour de mon père il demande à la caissière si réellement il peut passer car il y a des plexiglas qui protège entre mon père et la caissière. C'est à ce moment qu'un employé demande à mon père sur un ton bête s'il a un problème, mon père lui renvoie alors la question. Ensuite le même employé commence à dire que c'est mon père qui cherche le trouble. C'est parce que c'est les caissières des deux caisses en réalité qui ne sont pas capable de se parler pour coordonner les clients pour passer au bon moment que c'est de la faute à mon père? Ensuite j'ai demandé au caissier pourquoi l'autre caissière n'était pas à deux mètres de lui. Il m'a répondu sur un ton arrogant que c'est parce que la caissière s'en vient le remplacer. Toute cette histoire pour dire que avant de faire suer le peuple avec vos demandes commencer donc par donner l'exemple entre vous les employés, et soyez donc plus poli avec les clients. Ça n'a pas de sens je n'ai visité aucun mais aucun magasin depuis le covid qui impose des règles aux clients sans que les employés eux même ne respecte ces mêmes règles. Ça va prendre du temps avant que je ne mettre a nouveau les pieds dans un Costco je peux vous le dire.
A+
I went there with one of my friends, as you must have membership for any purchase. I'm not into bulk purchasing, because when you consider opportunity cost it's not a good choice at all. Moreover, there are almost no staff to get help while it's a huge store. However, the variety of products is excellent and you can find good quality products.
Yougurt, sour cream, bologna are just a few things that you can get for much less than what your grocery store is charging you. Meat is often a very good deal at Costco. They offer one-of-a-kind items that are priced very competitively. The store is very clean. Their cash back program often pays for my membership every year.
(Translated) It's very good and clean. We find freezing at the expense of everything for the body's hair, even the hygiene product for women and men. Plus what I appreciate is that more and more they have vegan products: new product ice cream with soy milk. The staff is very nice not to mention the product tastings to make sure they are to our liking. (Original) C'est très bien et propre. On trouve du congeler au frais de tout pour le corps les cheveux, même au produit d'hygiène pour femme et homme. De plus ce que j'apprécie c'est que de plus en plus ils ont des produits végan: nouveau produit crème glacé au lait de soya . Le personnel est très agréable sans compter les dégustations de produit pour s'assurer qu'ils sont a notre goût.
On April 13th, I went to Southside Costco to get my tire changes done; however, they were not able to complete my request as one of my summer tires had the bead torn off. From my belief, the bead of the tire is not something the driver can tear and it is solely the fault of the person who changed my tires. The attendant at Southside Costco agreed with me. The previous time I got my tires changed, I got it at this location - Westside Costco - therefore, I believe one of the people who work at this location has torn my bead without letting me know. I am extremely disappointed and concerned about the transparency between the worker and the customer. I really hope this does not happen again for future customers and beg that the workers tell the customer if they had either made a mistake or if something went wrong; they are endangering the safety of the customers and it can lead to bigger problems. As much as the money I have paid for the services is important, I believe safety is way more important than that. Southside Costco will be reimbursing me with a new tire to resolve this issue therefore I am not asking for anything back. However, I will be driving with uneven tires now. I just want this location to be aware of this issue and make sure the workers are transparent with their customers.
(Translated) Lots of stock and a lot of people chatting in them blocked the way with their basket (Original) Beaucoup de stock et beaucoup de monde jase dans les ranger a bloqué le chemin avec leur panier
Great keto snacks!
Great selection
They have good brands and good prices on most items. Even though busy, it doesn't take long to go through the cashiers. Isles in middle are a little tight. Seems like you're playing chicken with an oncoming cart.
Worst service ever ! Discrimation with medical condition !
Spend way too much here. Store is clean & wasn't too busy. Went to have my hearing aids adjusted.
I found everything that I was looking for. The prices were below average and they were very reasonable. The aisles were full of stock and not overly crowded. I would recommend this store for everyday shopping and for that special occasion.. something here for everyone on your list.
Gas, and stalking the bunker with good steaks and Vodka! With they could tell me when Beef Tenderloin (the whole loin) was going on sale.??
Other than waiting in the rain the line went by fast and they were awesome getting in the elders and seniors in first love that
I was there today wearing a lovely new dress I had just gotten, I was feeling good until my boyfriend and I were checking out, an older employee got employee after employee to follow her, look at me and laugh, as soon as I noticed it they would lose their smile and walk away
Seniors shopping for Covid 19 is extremely well done. A very pleasant experience. Staff are wonderful and extremely helpful.
Well laid out. And great selection.
(Translated) For our protection just 1 person per membership card (from December 4) (Original) Pour notre protection juste 1 personne par carte de membre (a partir du 4 decembre)
(Translated) Best store for wholesale purchase. There is at all (Original) Meilleur magasin pour l'achat en gros. Il y a du tout
(Translated) Awesome, just need to find a parking lot lol (Original) Génial, faut juste trouver un stationnement lol
Ok
Nice Costco store. Has majority of products. I had a very bad experience while was there. Cellular phone coverage was impossible. No network coverage. Also, some items are not well organized. For example, bubbly products were dislocated from other bavarages. I spent time to figure it out.
Love Costco. Parking can be a challenge. Check out counters are always quick efficient . Never purchased anything I didn't like. Bathing suit selection very limited in sizes smaller than 10.
It’s consistent with other Costco’s but I found some of the products I get at Costco in southern Ontario were not available. No bocconcini cheese or unpasteurized honey. Tons of parking though, that’s great!
(Translated) At Costco the value for money is excellent. It isn't everything you are looking for, but what you find there is always quality and the customer service is excellent. There are great finds there. There are always interesting meal ideas, tasty prepared meals and surprising culinary discoveries. (Original) Au Costco le rapport qualité prix est excellent. Il n'y a pas tout ce qu'on cherche, mais ce qu'on y trouve est toujours de qualité et le service à la clientèle est excellent. On y fait de belles trouvailles. Il y a toujours des idées repas intéressantes, des repas préparés savoureux et des découvertes culinaires surprenantes.
Great place for special buys!
best store in all of edmonton and surrounding area , shelves always stocked very helpful friendly staff very clean and organized , during the pandemic Costco has done a great job with sanitation and limiting the amount of customers in the store , by far my favorite Costco anywhere.
Great prices. But too busy for me.
(Translated) Respectful of the implementation for customers for the Covid 19. Employees at the checkouts smiling and very polite to customers. Always good choices for their products. (Original) Respectueux de la mise en place pour les clients pour la Covid 19. Employées aux caisses souriant et très poli envers les clients. Toujours de bons choix pour leur produits.
Great location, enough parking for everyone, friendly and knowledgeable staff. Always love Costco savings.
Friendly staff. And was not to busy when I was there
cost
Good selection, cleaner then some other Costco's. A bit smaller though it feels like, but still has what we are needing. Not to bad a wait, even with covid restrictions.
Line ups are way too long. They need to have keypads set-up around the store or selfcheck out. Or, build one full warehouse just for cash registers only and herd all the people that way. E.g. 1 warehouse for shopping, connected to another warehouse with only "tills" and lineups.thank you
Amazing customer service, meat and veggies are always extra fresh, but I didn't really like the cookies made there
They usually have what I want and then some!
There was no line and they had masks available for you if needed. Was busy but not too busy and got thru checkout fast and friendly worker's.
Great deals and everything, just doesn't have all the things that other Costco has.
Very easy shopping. Friendly and knowledgeable staff.
(Translated) Very well (Original) Tres bien
Very crowded place with not organized things. Only staffs are located at the entrance and exit .
Members desk rude and try Forcing you to buy in to their credit card saying you can’t shop with out it when buying new membership card
Costco has some very nice Christmas items. Very, very busy. Line-up to get into store moved quite quickly. Tills very lined up as well.
Ok
Cleanest and best organized Costco I have ever been too. Customer service is top notch. Have been in Costco's all over Canada and this is my favorite.
Great prices and staff are usually very helpful when needed. I think the Kirkland brand itself is great. You guys need to find a new location though. The store needs to be bigger. The eating area is like a war zone trying to get a table.
C'est aussi cher que chez Walmart
It's expensive for a membership but they have such great quality items. It is certainly not cheaper then at Walmart. The only staples they sell that are always a better price are toilet paper, bottled water, roast chicken, cat litter, naan bread, muffins and some of the frozen foods, like motza sticks, egg rolls. Meat is a very good quality, but its is expensive and you must buy very large packs. They also do great tasting slab cakes which they will custom decorate. I have seen people get them for weddings.
To me, Costco is the epitome of consumptive behaviour. Buying more than you need so you can get a great price and "stock up" so you make less trips. The psychological trick of this model is if you have it in the house, you tend to consume more, because more is available. For example, this is particularly true of a giant bag of tortilla chips. Leave that on the counter and it will be consumed almost just as fast as a small bag. You have now spend more, eaten more, and your wallet and waistline are no happier for the experience. All that said, I still shop here because the quality of the products are good and the prices are great. In some cases they carry inventory that you cannot get in other stores, and those products are really excellent. The only downsides to Costco shopping is the fact that you pay for membership, its challenging to find parking, and the lineups at the checkout are usually long.
(Translated) I really have never seen such attentive customer service, In 4 years I called on them twice and each time it was a good reception the result I expected a very good knowledge of the subjects and an irreproachable intellectual and monetary honesty (Original) Je n'ai vraiment jamais vu un service à la clientèle aussi attentionné, En 4 ans j'ai fait appel à eux deux fois et chaque fois ça a été un bon accueil le résultat que j'attendais une très bonne connaissance des sujets et une honnêteté intellectuelle et monétaire irréprochable
(Translated) Costco Trois Rivières cheaper, quality products at a great price! (Original) Costco Trois Rivières meilleur marché, produits de qualité à un prix très avantageuse!
(Translated) Honestly, there is not much to say, eh! It's a Costco like any other (Original) Sincèrement ya pas grand choses a dire hein ! C'est une Costco comme tout les autres
Zero stars is what this specific Costco store deserves. Renewed membership on october 15th 2014. Paid via debit. $57.10 came out of my account. It was approved. Receipt, which i still have says this. Bought gas three times - all times Costco card worked not a problem. Last night, went shopping, stood in line. Waited. Got to till, items rang thru, Then i'm told, a supervisor has to be called. Supervisor comes, looks at whatever computer says, says to me there is a problem with your Costco card. Come to customer service. Off i go. Wait some more. The lady behind the till says the payment didn't go through when i paid on october 15th. Weird. My receipt clearly says it went thru. My bank history shows the withdrawal. Yet that is not good enough. They want the payment again. I already paid i said, here is the proof, you are not getting anymore money from me for something i've already paid for and have proof. Not good enough - the supervisor and the customer service person tries to tag team me. Tells me their computer says the payment didn't go thru on their end. I have to pay again. Again, i tell them, i am NOT paying for what i have already paid for. Supervisor says, i can speak to a manager. Call him over i said, i already paid. So i wait some more... The manager comes over, i slap down my bank card, my Costco card, my receipt, and clearly say, this is who i am, this is what i paid with and this says it was approved. Yet, i am told i didn't pay. I am not impressed. Weird, the manager says, so he and the supervisor and the customer service person pull out some more papers, stare blindly at their monitor. I continue to wait. The supervisor comes over sees i'm losing patience, getting angrier by the minute, tries to emphasize with me. Don't i say. Just don't. He looks at me then walks back to the monitor where the manager and customer service person were still staring blindly at the screen. I continue to wait when the manager, a young man, quite nice in demeanour, tried to diffuse the situation and said, our computer says you didn't pay. Even though you have your receipt. Even though, your bank balance shows the balance was withdrawn from your bank acct it doesn't matter. The best we can do is call you in a couple of..... Days..... I laughed.... Not a nice laugh... Really? Seriously? I am appalled at the treatment i received last night I have been a consumer most of my life and never have i had to endure such headache, unprofessionalism, and to be quite frank, such stupidity from any company i chose to spend my money with. Never, have i been told, even though i have proven beyond a shadow of a doubt that the transaction went thru, backed up by a hard copy receipt, my bank balance which shows the transaction was approved that wasn't good enough. Costco - you should be ashamed. I am a very loyal customer to companies that treat me well. I will never step foot inside your store again. You have lost a loyal, and dedicated customer. Thanks to your team representatives for wasting my very valuable time and your arrogant dis-service. If nothing else, I expect an immediate solution to the problem at hand! Please remove the flag from my card so it is usable at the gas bar (NOT at your location). In addition, since this took place in your very public customer service area (where multiple customers were walking by and noticing the drama as it unfolded like a car crash - you can't help but look)-- a public apology AND acknowledgement, that it was YOUR staff at fault would also suffice. Finally, putting protocols in place to prevent this from happening to another customer or myself in the future would also be greatly appreciated! Joanne Hynes BFA New Media
Garden center set up is great. Staff super helpful.
Good
(Translated) I like this costco (Original) J'aime bien ce costco
I honestly would never go to Costco if it weren't for the good deals. Already, I get pretty flustered in there with all the people; with COVID it is even worse. Still too many people in the store at once (to allow for good distancing), not enough enforcement of wearing masks properly, and some staff even pulled down their masks when speaking to me. But, it's Costco, and it'll get you what you need.
Great place but can you add more electronic selection if possible it’s not required but it would be great
(Translated) What more can we say that it's Costco, the one and only! (Original) …
Love love love Costco. The only thing is that it can get a little pricey and the line can be very long but the lines usually don't last very long.
Brought two loose wheels to get balanced. They wouldn’t balance them because I didn’t know where they were purchased from Costco since they came on the car. Said that takes of time from customers that buy from Costco even though I could see the shop was empty with tech stood up with hands in their pockets. Poor customer service
(Translated) I loved the service and the cleanliness of the place! ???? (Original) Jai adoré le service et la propreté des lieux!????
Most likely find what I'm looking for.
Missing a gas station grrrrr
With even a small amount of comparison shopping the savings on your purchases more than pay for the price of membership. The one area to exercise caution is in perishable produce. For couples or smaller families the shelf life of such produce may expire before you can consume all of it. Purchasing these items at your favorite grocery store in more manageable quantities may be more economical and environmentally sound.
Always have from Spokane to Calgary. Now I am living in Alberta and I am halfway from Calgary to Edmonton and it doesn't matter which one I use. I have never been upset with the services.
Very clean and organized
Costco is always a great experience! The selection is ever-changing with something new every time we go. Friendly customer service.
This Costco has become the go to Costco as they have all the additional Costco departments and services. Such as gas, liquor, garden Center and photo lab. Generally well organized and maintained for the amount of people that frequent the store. During busy times they usually have most the checkouts open which has been a negative at other Costco’s.
How can you not love Costco? It runs like a fine tuned machine. All the staff are friendly. The food is great.
(Translated) I like to find finds at Costco but I go to Costco to do my groceries (Original) J’aime faire des trouvailles chez Costco mais je vais chez Costco pour faire mon épicerie
It was good but didn't Gabe ninja cups that I was looking for
It's a great Costco with lots of options, but it is incredibly busy. All Costco's are, but this one is exceptionally busy. Definitely choose your times, and keep away from the busy times.
I find if you go there around 5 or so there are less lines and parking is much better. I do like this location. Great meat department. The prices are as always great but you do need to pay attention. Sometimes it is more money. The pies are too good. I always eat too much ????
Great store, has the gas station and liquor store aswell which is awesome! As always its busy and not enough tills open. The tires shop was something to be desired tho. staff was friendly throughout the store Personally I still prefer the St Albert Costco, it is alot easier to get into and out of and the parking Is laid out better.
Always love coming here they have lots of cool stuff, and I can't leave out the food they sell it is great for what you pay very high quality especially the soft serve ice cream so tasty, I recommend coming to this Costco location but be prepared to circle the parking lot looking for a place to park the vehicle that is my only negative thing I have to say
The staff is always content and courteous. The store has a constantly changing variety of products at fair, wholesale prices. The isles are large and well layed out. Also the tire services that are provided are extremely well done and comparatively priced. The location is very busy but well worth the traffic.
Great staff ... will go the distance
Found everything we needed paid for everything and left without major event.
(Translated) Despite the world bcp bcp It went pretty well. People don't always keep their distance We deal with it (Original) Malgré le monde bcp bcp Ça assez bien été. Les gens ne garde pas toujours la distanciation On fait avec
Yes... Get all the stuff you need.. love that Costco.
Costco, where you have to buy childrens winter suits in june
Lots of good deal and the no line up outside waiting to get inside and the checkout line went fast .
Good , a touch on the crowded side for me Nice to actually shop in person though
An always enjoyable experience shopping here. So many items to look at and a great returns policy. Naturally you have to compare prices and most of the time they are very competitive.
Nice prices great variety
(Translated) Too many people..It's unpleasant, plus it's been twice that Kirkland toilet paper is missing in not even a year ... for the store it is clean and the staff is courteous (Original) Trop de monde..C est déplaisant, de plus ça fait deux fois qu il manque du papier toilette kirkland en même pas un an ..pour le magasin il est propre et le personnel est courtois
I used to do my shopping at this branch But after my experince with"DARIUSZ" at the customer service i would never do shopping at this place
Often crowded on weekdays making use of self checkouts more staff for regular checkouts needed
Cool
I love shopping at Costco but I get very frustrated when they discontinue a product that I love like the Kirkland Protein Bars!!!
Shows that big tech companies are the problem in this world. Even have a problem for me to enter if I do not have a membership card. Discriminate against member and non members what is next? Colour? Vaccine? Politics?
Very good place for family shopping.
Typical Costco pretty busy at peek shopping hours
I love Costco. It is a good place to buy in bulk, but you have to know the price of things to get good deals. They have a good variety of jewelry at a good price. Also, I love the good deals they usually have for smart things for the house. The have a good range of tablets and ipads at a cheaper price.
The most affordable place for an oil change in Kingston, and they only use synthetic. They are quite busy, so I recommend booking an appointment in person at the Tire Center, as they won’t answer the phone. It also has a propane tank refilling station, and the price is also the lowest in Kingston. Overall, It’s worth spending your money on a Costco membership. You will save quite a lot on your grocery bill, including the points noted above. The staff are accommodating and seem to be happy with their employer.
The staff is always pleasant here at the Kingston location and the lineups are managed quite well given the new pandemic protocol. I was very impressed with the knowledgeable and courteous staff at the customer service desk as well.
Ok
Very quick service. I didn't have to wait to get into the store. Masks and hand sanitizer are readily available for customers. Physical distancing is clearly marked. Staff were helpful, and friendly. There is a priority given to front line workers, so make sure you bring id.
(Translated) The people are very calm, respectful of the sanitary instructions for the great majority. The staff are cheerful, courteous and very patient. Thank you! (Original) Les gens sont très calmes, respectueux des consignes sanitaires pour la très grande majorité. Le personnel est souriant, courtois et très patient. Merci!
(Translated) Great as a place but 4 star only because of one ... the girl who sells the membership cards harassed us for 15 min. so that we take the privilege even if we told him 25 times that we wanted the normal membership card and two ... absolutely endless queue at the cash desks (Original) Super comme endroit mais 4 etoile seulement car de un ... la fille qui vend les cartes de membre nous a harceler pendant 15 min. pour quon prenne la privilege meme si on lui a dit 25 fois qu'on voulait la carte membre normal et de deux ... file d'attente aux caisses abssolument interminable
Staff helpful and welcoming. . Well laid out store
(Translated) Everything, quality for a good price (Original) De tout, de la qualité pour un bon prix
All covid safety has gone out the window, the store was packed, there were several people not wearing masks and most people weren't properly distancing - nobody said anything. I had to ask several people to back off and couldn't get out of there fast enough. The masses don't seem to care as much anymore, but the issue is that the staff doesn't either. I won't be returning anytime soon.
Great product s and fast check out s
(Translated) A beautiful warehouse with lots of choices and prices that are worth the detour! Of course you have to buy in large quantities, but the profit in the end is worth it. And what about the quality! Products of excellent quality, in particular with their house brand which has nothing to envy to the big brands! To recommend without hesitation! (Original) Un bel entrepôt avec beaucoup de choix et des prix qui valent le détour! Bien entendu il faut acheter en grande quantité, mais le bénéfice au final en vaut la peine. Et que dire de la qualité! Des produits d'excellentes qualités notamment avec leur marque maison qui n'a rien à envier aux grandes marques! À recommander sans hesiter!
(Translated) Good service, the store is tidy, it offers local products. (Original) Bon service, le magasin est bien rangé, il offre des produits locaux.
It’s always been my favourite store and it is still my favourite store. I had a bad experience today ,I booked an appointment for tire change (winter to summer), I had an appointment at 4:15, I was late 5mins, there was a line up as usual, and by the time I reached the counter it was 4:28, the guy at the counter said that I m 15mins late, and refused to take me in,he said half hour is not enough to mount the tires. I get that part but I even saw appointment avbl at 430 also. My suggestion is add more people at the desk so that everyone gets good service unlike me... I am really upset at this west end Costco location
(Translated) this morning I'm going to costco then like every week I take 3 parking spaces because I park my 2017 chevrolet silverado at an angle so that everyone can see it well and there a costco employee comes to warn me about ask me to take only one parking space ????? last time i go to costco you just lost a customer (Original) ce matin je m’en vais chez costco puis comme a chaque semaine je prends 3 espaces de stationnement parce que je stationne mon chevrolet silverado 2017 en angle pour que tout le monde puisse bien le voir et là un employé du costco vient m’avertir pour me demander de prendre seulement un espace de stationnement ????? dernière fois que je vais chez costco vous venez de perde un client
Well after 3yrs you think this store might of changed something,people today have too much extra money. The shopping experience is no different than anywhere else except kirkland got you to pay for the warehouse not wholesale experience. help is non existent and the American content is just on top. This past yr the prices just about rose to 20% more overall but the quality is no different than your local grocery store, except for a couple of door crashers and 3month earily season shopping. we are brainwashed into beleaving it's great but no one here will tell you to just look at the returns line.Source a canadian farmer even local business the job you may save maybe your own!
(Translated) Early in the morning there are fewer people so the experience is more pleasant (Original) Tôt le matin il y a moins de monde alors l'expérience est plus agréable
Amazing store and great location ????
(Translated) Service rather average the cashier cashier his very stupid except once I had excellent service from a floor man in the back I thank him by the way (Original) Service plutôt moyen les caissier caissière son très bête excepté une fois ou j'ai eu un excellent service d'un homme de plancher a l'arrière je le remercie d'ailleurs
Beau costco
Other then the lineup and sanitizing the carts, there is little covid procedures indoors. So busy. People going everyway and not staying spread out. We left.
Very clean and bright. It does get very busy at times. Lots of selections and in November the bathing suits and camping supplies are already out. Costco is famous for putting items out a few months before the time to use the. Guess you would could say ahead of the schedule. Excellent return policies and you can't beat the dog and pop for under 2 dollars.
If you want to get a few things and come back out with two full carts. This is the place . ????????????
(Translated) Can't complain too much about Costco, apart from the fact that C rare walked out of the store with an invoice under $ 300 (Original) Peut pas trop te plaindre du Costco, appart du fait que C rare sortir du magasin avec une facture de moins de 300$
You get what yah need and don't ;>) wish they would switch up the hot food for sale. Come on guys, gotta keep us coming back ???? that cardboard pizza is about the most disgusting item on your menu. Awesome gas pricing, tire sales. Love the cell phone booth but would be nice to be better organized, like have a sign up sheet or notification pucks while you shop instead of just standing there trying to fight for your turn ???? I did see chairs finally put out. Rainchecks for people that can't stand around for hours trying to get a good cell phone plan, at least an extent ion of sorts. That baggage personnel don't give 2Fs about over filling your cardboard box. Giving 3 stars great place but tons of room for improvement ???? one other improvement but wishful thinking would be an exit only for the gas station instead of bottle necking everyone in and out of Costco. Same goes for your store isles bottleneck city.
Was thoroughly impressed after my first visit. The friendliest checkout clerks and fast too! Store was clean and organized. Picked up a couple of prepared meals, marinated chicken drumsticks and lasagna. Family loved it! I love my knew table lamp that I got for a great price. Will be back.
(Translated) I'm in T_B__N_C: I just bought some croissants at Costco Trois-Rivières ... I didn't find them very good and I finally realized that they are from the day before ... I throw them in the trash when I did not eat or freeze them the same day. I no longer looked at the date during the purchase because everything was still done, but there ... I will get back to it !!! (Original) Je suis en T_B__N_C: je viens d'acheter des croissants chez Costco Trois-Rivières... je ne les trouvais pas très bons et je me suis finalement rendue compte qu'ils sont de la veille... je les jette aux poubelles quand je ne les ai pas mangés ou congelés la journée même. Je ne regardais plus la date lors de l'achat car tout était toujours fais, mais là... je vais m'y remettre!!!
(Translated) It was an extremely long time that I was not there and I liked it. There are rows that I did not do that would have been too long but I would love to do them. (Original) Ça fesait extrêmement longtemps que je n'y était pas aller et j'ai bien aimee. Il y a des rangées que je n'ai pas faites cela aurait été trop long mais jaurais bien aimer les faires.
Love going to the River Cree Costco. Was a bit busy today but we were there at 1 pm - prime time. Spent $365.00 in an hour. That's not hard to do there
I just need to know what time the gas station closes. I tried calling. And I was on the website for 15mins, and there is no information available for it. You'd think a big company such as Costco would have a better website. Or on phone information at the very least.
Best pricing for gasoline as well you get 2% back on your purchase with your Costco Master Card.
Costco is one of my favorite providers. We can buy there almost everything. Excellent quality products and super good customer service
Too crowded. Everyone going all different ways. Crazy
Just picked up my new glasses. This is the best place to buy glasses. I have progressive lenses and they have the best price out there. They don't charge for the anti scratch or anti glare coatings. They use very high end lenses as well. They do a great job helping customers find frames and they have a great selection.
(Translated) A short stop for food (Original) Un petit arrêt pour de la nourriture
(Translated) Long live the new self-service checkouts, they speed up traffic and reduce traffic jams so less wait Thank you Costco Xxx (Original) Vive les nouvelles caisses libre-service ça accélère la circulation et moins d’embouteillage donc moins d’attente Merci Costco Xxx
Membership is worth it for bulk items at cheaper prices than other places, pays for itself over time, downside is its often crowded at the check outs and exits
Helpful staff and good prices
(Translated) We have it all in Chicoutimi! This Costco has it all, for everyone. It is well organized, fresh and inexpensive. Even local dairy products and items for locals (hunting, fishing, outdoors, construction). Great service, it's fast at the checkouts! Only downside, there is no Costco gas station. Coming up, maybe! (Original) On a toute à Chicoutimi! Ce Costco a de tout, pour tous. C'est bien organisé, frais et pas cher. Des produits laitiers locaux même et des articles pour les gens du coin (chasse, pêche, plein air, construction). Super service, c'est rapide aux caisses! Seul bémol, il n'y a pas de station d'essence Costco. À venir, peut-être!
Clothing was hard to find sizes. Other than that the staff was amazing. The quality and prices were great. Highly recommended for buying house hold items, pharmacy, health and beauty, groceries, outdoor furniture, appliances and much more!
Totally shocked & disappointed today - STAFF MEMBER USED RELIGIOUS HATE SPEECH while standing around chatting with coworkers. I let them know it was offensive and unprofessional. One of them was so rude that she actually jeered back with "Well... Ooooo Kaaaaay then!" So I advised her that the correct response would be an apology, but she became dismissive, claiming she had not been the one said it. The other two staff just turned their back, muttering to eachother (no responsibility whatsoever). Unbelievable - using such offensive language, then thumbing their nose at a customer, just daring me to do something about it.... and yes at that point, I went to get a supervisor. There is no place for that kind of talk, and this trio of bullies were being called out to learn how to show some basic human dignity. Why Supervisor Dan did not yank them off the sales floor right away is a total mystery, because they just went back to muttering and delivering the stink eye. Bad job Costco!
Great service and prices. Checkout lines moved quickly. Finding parking was good. Very busy during peak times. Check the Google cards for the not so busy times.
(Translated) I love Costco which allows us to make existential savings compared to supermarkets. It would be complete with the pharmacy counter like Costco de Québec. I hope it will be for the next future without going too far. (Original) J'adore Costco qui nous permet de faire des économies existentielles comparativement aux supermarchés. Ce serait complet avec le comptoir pharmacie comme le Costco de Québec. J'espère que se sera pour un prochain futur sans que se soit trop loin.
Love coming to Costo. Great ???? prices and products ????
Many plant-based options and fresh produce. It's typically very busy, so I recommend visiting when it's not the middle of the day if possible.
(Translated) Super friendly and courteous staff. Clean space. A very nice Costco (Original) Personnel super sympathique et courtois. Espace propre. Un très beau Costco
Great place for all groceries and for a great price!
Good staff great selection of product always find good deals on items. It can get pretty busy during the weekend always cheeper fuel at the gas bar
Friendly staff and found a pair of pants (the style) I've been looking for for several weeks. Got our memberships quickly and started shopping!!!
I contacted this costco for a fat bike for my husband. I requested them to hold it for me till evening as I reside in Brampton and have work in the morning. The manager said that they will do it as am a member. Before leaving from Brampton i called them to make sure that they still have it for me and the manager said she has put on hold for 1 item. But once we reached the store they said the bikes were all sold. I drove 300+ km and the supervisor's attitude was very disrespectful. Very poor customer service. Didnt expect this kind of service from COSTCO!!!!!!!!
Nice condition. Friendly staff. Not as busy as Costco in larger centres.
By far the best Costco in Edmonton, it has a really nice looking outside, and the inside layout is simple to understand and navigate. The food court is always running fast and smooth. Costco is an awesome place to shop. If you're looking for great prices and buying in bulk, it's great.
Very busy place when I was there But employees were very patient and helpful
This place I nearly got lost in
Fresh fish without added phosphates or sodium several varieties. Fresh fruits and vegetables. Good selection of organic products. Clothing seems good quality fabric. All varieties of natural selection cooked meat by maple leaf Inc family packs. Low dose aspirin cheapest anywhere in 325 tab bottles
For a Wednesday at 530pm after work I was surprised the lineups inside were really short even tho the parking lot was full. Great shopping experience
My All time favourite store ???????????? Everything is available at a very good price.
Very busy location, but then aren’t they all! Fairly standard layout and offerings very convenient if you live in the west or out in spruce grove area. They have a liquor store that does not require a membership to use As well there is a gas station that does require a membership Further amenities tire center, photo lab
Thank you Denise and Mark for going above and beyond today to sort out a membership issue I was having. Costco is very lucky to have employees like them.
Love Costco, mom and I have been a member for many years now. If you are a busy couple or family Costco is for you, you don't have to buy all your food there but I suggest getting big non parishables. Things such as tooth brush heads, razors, toilet paper, or paper towel, they also have some nice meats and good baked goods but if your a smaller family or individual I would edge on the side of caution fearing myself I will buy too much and throw it out.
I rate this store with five stars because I had never had a bad experience in this store to this point.The staff are always accommodating to me as a person with a disability and my service dog named Nefertiti. I'm given accommodations, especially, when the store is very crowded . Nefertiti and I have been going to thstore weekly, so the staff knows us by name and some of the staff knows that I have ataxia and is willing to assist me while in the store .This is important that we are treated as individuals and not just for a dollar sign. Pertinently, the staff have a vast knowledge- base about service dogs in their store and the guidelines that have to apply. I used to shop once per month but now I am shopping 4 times per week because I feel comfortable with the staff. Also Nefertiti loves seen them too even though , they can't pet her. Nevertheless , she is just has happy to see the staff at this Costco wholesale.
(Translated) I'm a fan of Costco but each time it's crazy how I hate my shopping experience. It's a hassle in the parking lot. It is also too crowded and it is difficult to navigate between customers, rows and tasting kiosks. However, value for money is not better, so I endure my unpleasant little hour for the benefit of my monthly budget. (Original) Je suis fan de Costco mais à chaque fois c'est fou comment je déteste mon expérience de magasinage. C'est la galère dans le stationnement. C'est également trop plein de monde et c'est difficile de naviguer entre les clients, les rangées et les kiosques de dégustations. Néanmoins, rapport qualité-prix il n'y a pas mieux, alors j'endure ma petite heure déplaisante au profit de mon budget mensuel.
Very big costco store. Enjoyed shopping at this location.
It's like a usual Costco Warehouse. Members have access to reasonable prices and good quality. They have fresh meat, dairy product and fruits. You can always find great grocery deals here. The staff seem a bit on edge and not that helpful. The warehouse is clean and they are following all the COVID-19 safety protocols.
(Translated) I like Costco Chicoutimi. It's clean and makes you want to go back, and you are served with courtesy. (Original) J'aime Costco Chicoutimi. C'est propre et ça donne envie d'y retourner, et on y est servi avec courtoisie.
Great service at the tire center
Enjoy the awesome quality products but wish the closest Costco wasn't 2.5 hrs away. Love the organic section especially!
Great place to shop if you know before hand what you are getting. However, in these trying times, there are too many people in the store for my liking. It felt a tad crowded to me today
Great place to shop in bulk but you need to control your desire to buy large quantities you may waste
Kingston's fav store. Always religiously packed. Costco is the new Church. See Sundays, sadsacks lining up to leave after they've paid. They check your receipt on the way out but never catch anything. Dumb.
No Costco gas!! No 2L carton Kirkland organic milk :(
(Translated) Very good product, just to have the clerk pack all my products when I have the bags for rather than just put them in the basket (Original) Très bon produit, reste juste à ce que le commis emballe tout mes produits lorsque j'ai les sacs pour plutôt que juste les mettre dans le panier
The happiest place on earth ????
This place is grocery shopping heaven! Yea you have to wait in a long line to check out but it's worth it with the money you save on the groceries and items you purchase.
Love shopping at Costco as they take COVID way more serious than most other grocery stores. Have sani wipes and hand sanitizers all over the store.
Great
(Translated) First time we have had a bad experience. There is water or perhaps chicken juice on the cash register conveyor belt and we ask if possible to wipe or advance the said carpet but the crisis of the two women at the cash register (the big ones eyes, inappropriate remarks, stubbornness etc) very disappointing because more you pay for a membership. (Original) Première fois que nous vivons une mauvaise expérience. Il y a de l' eau ou peut-etre du jus de poulet sur le tapis roulant de la caisse et nous demandons si possible d'essuyer ou de faire avancer le dit tapis mais la la crise des deux femmes a la caisse ( les gros yeux , les propos inaproprier, obstination etc) très décevant car un plus on paie pour une adhésion .
Not too many people, everyone respect Covid health and safety measures. Employees ate still "smiling" and are nice to clients. Only the essential are available.
(Translated) I come to this costco since I was very young, first with my parents and now alone with my own card. A lot of hot dog souvenirs and shopping here is one of the places that made me a good consumer. It is difficult to rate a costco compared to another because they are all very consistent, this one is like all the others so good note. (Original) Je viens à ce costco depuis que je suis tout petit, d'abord avec mes parents et maintenant seul avec ma propre carte. Beaucoup de souvenirs de hot-dogs et d'achats ici, c'est l'un des endroits qui a fait de moi un bon consommateur. C'est difficile de noter un costco par rapport à un autre car ils sont tous très consistants, celui-ci est comme tous les autres donc bonne note.
nice
Love this new-to-me location! Conveniently placed, friendly staff, big parking spaces and clean bathrooms with very clean stalls, despite the large number of people stopping through. Changing this Costco to my default Costco for future trips to Edmonton. :)
(Translated) Several things at a good price while looking good (Original) Plusieurs choses à bon prix tout en regardant bien
I really appreciate that your open and serving customers however I went to get propane went to pay and when I went to hand him the receipt and tell him I don’t need it back it rudely said step back please that I did and then went to hand him the receipt and he said I need the clip just the clip. I did not touch the clothes pin from the start because they have not been sanitized so I handed him the receipt and wanted to say I don’t need it back and he rudely said again I just need the clip I wouldn’t touch it so he grabbed and walked away. I think it’s great they are being safe but customers should not have to touch the clothes pin either!! Again thank you for your great and essential services!!
Went there to ask some general questions about their products.
A huge selection of products, very efficient staff, and very impressive at adhering to the Covid-19 Public Health Unit protocols.
(Translated) Thank you Romario for the hospitality, we had exceptional support (especially with a baby). (Original) Merci Romario pour l’hospitalité, nous avons eu un accompagnement exceptionnel (surtout avec un bb).Merci
I have always purchased my tires through Costco. This is the first time I havent because I found a better price online. I booked an appointment to get my winters on (already on the rims - straight swap over) and I found out that unless you bought tires and rims through Costco you are unable to use any of the tire center services. Seems like an odd business model. I would totally understand that people who purchase tires from Costco would get priority, but as a long time customer of Costco and their services, this is really bad style!! Suggestion, if you have a membership you should be able to utilize the tire services (as all costco services are open to use) but maybe charge extra for those who choose not to buy tires specifically from you.
Good clean store! They have great deals on everything you need
Costco started to sell organic products now. Their customer service is beyond expectations. Easy to return on anything such as frozen or cheese products. Nobody can beat their sale prices. Memberships price went up slightly. If you have Capital One Master Card, you can get 1% rebate on top of Costco's 2% rebate.
I visited at 1 PM on a Sunday just to purchase fuel and grab a hot dog. The soda machines had no ice in them and three of the dispensers were broken. On top of this, I was denied entry to the store since I only had a Cash Card. I spoke to the customer service desk and said I've used this before at other stores and they allowed me in "just this one time". When I purchased the Cash Card in Vancouver, I was told it can be used as prepaid credit towards merchandise and fuel at any Costco. This store refuted that, saying I needed a temporary pass and could only use the Cash Card twice in one year, which was opposite to what the store in Vancouver said. I made it clear I have not purchased anything in the store aside from the food bar and also gasoline, but was told I must have a membership to buy fuel and food items from their food bar. Both the gas pumps and card readers at the food bar do not ask for a membership when you use a Cash Card. This is the third time I've had issues using a Cash Card. Their website says a Card can be used for fuel and merchandise, although the stores seem to think otherwise.
People loose thier minds at Costco, no self control
(Translated) Exclusive products that there is no flavor like some high quality European products such as real high quality parmesan at competitive prices (Original) Des produits exclusifs qu'il y a pas alleur comme certains produits européen de grande qualité comme par exemple du vrais parmesan de grande qualité a prix compétitifs
Very friendly, helpful ????staff...
Typical Costco. Well stocked and clean.
Often very busy, stock rotates often meaning that you can not always find what you purchased on your previous visit with any certainty. Cashiers are slow and if you ask for a box the box they provide doesn't always make sense with what you've purchased resulting in haphazard way to transport your items to and from yourcar. Highly suggest bringing reusable bags.
My first time in kingston costco, the most helpful and friendly staff.
The heavier set women and the thinner middle aged man from the tire center are extremely rude and pretentious. I've been there three times and each time both have been there. I've seen them be rude and dismissive to elderly customers. The woman even raised her voice to a very old man who did not understand the online booking process. If I were to sum up their attitudes it was be with the phrase "that's your problem, not mine." It was very difficult to get an appointment and honestly I just didn't want to give them my money after so much disrespect to customers. I ended up going to Mr lube and paying $120 for a tire swap despite the fact I bought my tires at Costco. I will be in contact with management.
With the amount of customers they get, i'd expect more registers. If you come on a busy day expect to wait
First time at this costco store. The store have a number of products selections that are not available to other costcos in the city. It looks like the Costcos in the East. …
I'm unsure if it was because of the day I visit, but holy crikey the gas line was LONG! The staff here are always friendly, helpful and informative.i look forward to returning when it's not so busy.
(Translated) All the workers are smiling and despite the traffic we do not pile on the feet and still went quickly to the cash desks (Original) Tout les travailleurs sont souriants et malgré l’achalandage on se pile pas sur les pieds et ont passe quand même vite aux caisses
Well organized, good prices on some items, lots of stock
Returned an item quick efficient friendly Hassel free
Buying at Costco saves alot of money if you watch prices. . Not impressed that you cant pay cash for my $1.50 hotdog and drink anymore though. . But ..... other than that. . Great store!
Aside from all of the Wonderful things Costco has provided for many many years and are a must purchase, on every trip. I am unable to wear a mask and today on our visit, the woman at the door, offered me a shield. I wear glasses and the first thing I noticed was that I couldn't see my reflection in it. Which is Awesome because that gives me a headache. So, off I went to have fun shopping and left without being dizzy and ending up with a pounding headache. This happened after my 20 minutes power shopping, because I was forced to wear the scarf I used last time. Its this sort of kindness that makes Costco worth the 2 hour trip now.
No social distancing. Ppl are rude.bathroom is dirty
It's a la ways quite affordable and a large variety of merchandise
Really enjoy going before closing. Fewer people and crowds, walk in and walk out with no lineups. Recently they have been well stocked with things like sanitizer, disposal masks and cleaning products.
No stock on things, associates useless
(Translated) The employees are smiling and very nice despite the large influx of customers (Original) Les employés sont souriants et très gentils malgré la grande affluence de clients
(Translated) After having waited a long time I subscribed and its nice worth it at the grocery store level of big discounts beautiful quality linen not too expensive but not going there on weekends endless queue (Original) Après avoir attendu longtemps je me suis abonné et sa beau la peine au niveau épicerie de gros rabais beau linge de qualité pas trop cher mais y aller pas la fin de semaine file d'attente interminable
Absolutely excellent people, whoever does the hiring sure knows how to pick em. The store is well laid out, the shopping carts are maintained in good repair and purchases can be returned easily. This is a well run business.
Costco is just the best quarterly for food and for all products
It's ok. The mechanical equipment is mediocre, some padding have holes from ware. The free weights are good though.
No better than bouillon chicken, no Chia. Can't keep an item constantly
Excellent!! Service process cannot be beat at this location!!
(Translated) To do at least once when staying in Quebec! (Original) À faire au moins une fois lorsqu'on séjourne au Quebec !
There where to many people in the store, and the clothes piles where messy.
Limited choice for halal meat
We got our glasses here. Huge selection of glasses for a good price. I was also very impressed with the price of the lenses, and the grand total of the purchase, in comparasion to other stores. We will be shopping glasses in the future in this store.
After all the years of buying stuff for my mother using her credit card but using my membership card, we were told today that we couldn't do that. It was against Costco policy. We were also told the debit cards are not wanted either. Dumb.
(Translated) Very well located and the parking spaces are wide bravo! no knock and especially very clean and a plus for people the new pharmacy is open favorite ???????? (Original) Très bien située et les espaces de stationnement sont large bravo! pas de coup de porte et surtout très propre et un plus pour les gens la nouvelle pharmacie est ouverte coup de coeur ????????
Always a great place to buy stuff in large quantities.
(Translated) Lots of choice and new products. (Original) Beaucoup de choix et de nouveaux produits.
This is the best place to shop. I fall into a dilemma whether it’s okay to spend 120 dollars per year for the membership. But sometimes I think it’s worth it. Most of the things here and healthy and cheap. They have a great selection of bakery products and delicious looking imported fruits. Only drawback here is that everything is in huge quantities and is not designed for a household of 2. But if you’re willing to use one thing for a month and you have good amount of storage capacity in your fridge, this is the place to go!
The shopping went fine When I went to get a sundae they totally ignored me. I had never used the machine before. I did try to put an order in but it did not go through. I have never been treated so rudely. I guess machines are more important then people.
I like the fact this location has self-checkout to help speed up the purchase time. It is effortless to access the store location off Henday and has outstanding staff in my dealings with them in the past
What can I say, it's a Costco. Staff are always friendly, lineups move quick. Just wish they would have a bit more selection like the larger Costco's in other cities.
Great place for groceries and bulk items at good prices. I found there is more organic produce, healthy options and vegan friendly items. I recommend over your independent stores. (As everything you need)
Very busy and finding a parking space was extremely difficult. The garden centre is very small and not set up for easy access. You can not get down the aisles when someone else is in it. The store was not set up correctly compared to other Costco's especially those in the US. There was only 1 brand of instant coffee. I found there were many missing price signs and the clothing section was not well laid out . The store needs to accommodate the big carts and the flow of the store needs to be structured for the carts. I have always liked Costco's products but the layout of this store is not great.
UNFAIR TO NORTHERN SHOPPERS. I have been a member with COSTCO for 33 years. I started while living in the South. Now I live in the North. We pay the same membership fee as the South yet we do not have gas pumps and now you are also removing our photo lab. YOU ARE UNFAIR to your northern shoppers.
I go to Costco to stock up on staples primarily. Competitive prices and excellent service.
Great product at great prices and the service is excellent
It's been almost 9 years since we had a CostCo membership because we moved to a rural home. Cashed in a Groupon deal to renew the membership and now we go at least twice a month. Not the cheapest place in town, but the quality and fair prices deliver the best value.
(Translated) Excellent service! I was entitled to VIP service to take my freezer into my car! Thank you (Original) Excellent service ! J'ai eu droit au service VIP pour embarquer mon congélateur dans ma voiture ! Merci
As expected of Costco. Courteous staff, clean store, efficient and quick.
I went into Costco near closing time around 8:05 pm and I immediately realized that I forgot my wallet at home. I was thinking not a bad thing because luckily I had enough cash on me for what I needed to buy. I went to the customer service desk to ask for a temporary card and was I formed that my membership had just expired 5 days prior. I said that I was aware of this and had I brought my wallet I would have been able to renew it at that time. The woman helping me explained that the computer would not allow her to give me a temporary card because of this. I said "I don't have time to go home and get my wallet because the store will be closed by the time I return". then she asked me to just wait a moment and she would ask her manager to help me. The manager named Neopolean I think, came over and told me there was nothing he could do and that this was their policy. I find it hard to believe that there is nothing they could have done! I stormed out angrily without the item I came for (snow shovel). I have calmed down since otherwise this review would sound much much worse. Costco, if this is indeed your policy then I think you need to take a hard look at who your long time members are (approx 20 years) and perhaps fix this so this doesn't happen to anyone else. Oh, and if this is not your policy then you might want to take Neopolean's plaque off of the wall as a manager of customer service.
Busy but good. Found everything I wanted quickly. Long lines checking out but quick.
Aaaaaaaawesome.found everything we were searching for. 2 thumbs up.
Love Costco. Great return policy & great value. Too good as every week my bill is always around 300 to 400 hundred dollars.
Good !
Decent staff at Kingston Costco. I hate that Costco in general doesn't believe in labeling the aisles or grouping similar products, eg. milk, butter, cheese. I know, it's a ploy to cause us to make more "impulse buys". Which is exactly why I always stick to my list and nothing more. Anyway it bugs me.
Went to buy winter tires and the lady was unprofessional. She didn't even listen to my questions. She was always nodding no regardless of what I asked. Only when she realized that no is probably the wrong answer for my 3rd question she asked to repeat the question after she already answered with a no. I don't understand why she can't simply be professional and listen to my questions. Too many customers probably.
The place is well staffed and wheelchair accessible but I did spot mouse traps in the open, which makes me slightly worried about the food sold here.
Extremely busy, so have plenty of time when you go there. Be prepared for a pleasant experience with very helpful staff and one of the most completely stocked stores I've ever shopped in. Very fresh produce with a wide selection. Just great all around.
By far the nicest Costco in the city. The staff are so friendly and accommodating. Overall I wish Costco didn't randomly eliminate products I have fallen in love with, but that isn't this specific Costco's fault. Highly recommend!
Costco hot dogs. Enough said. Seriously. The staff is great, especially with my kids. We love all that is Costco, the prices and selection available. The return policy is above all else, and the little deals you can get from other companies is great as well. Gas is always cheaper then anywhere else. The liquor store you do it need membership to, and man is the red bottle of Kirkland vodka great, and there spiced rum is supper yummy! The place doesn’t have a huge selection, but they don’t need to, cheaper booze and all great quality.
Standard Costco. Patrons are less angry and aggressive than GTA locations.
Busy busy. Xmas is coming.
The grocery is toooo pricey. Went there with a friend and was just shocked to see the prices on food relative to no frills or food basic or even freshco. Got some clothes though- seemed reasonable
My favorite Costco location in the city. The parking lot is always packed, but inside it's not actually that bad. Doesn't seem that busy most of the time, and there are always enough tools open that you don't end up in lines more than 6 or so carts deep. Liquor store and gas bar here as well. I actually live closer to the 149 location, but prefer to drive out to this one.
I have been a Costco member for many years and I will not go back after hearing how they treated a disabled child and his father. The human rights act protects those that need it. To bad the store has no education on this matter. Disgusting.
(Translated) As with all times I have been there, the service has been excellent, nothing bad to say. I only noticed that there was less stock (choice of products) especially in the meat and in the grocery sector. I only hope it will recover soon. Suggestion: either one-way traffic in the rows or, for customers, like on the roads in Quebec, keep your right and do not leave your baskets in the center of the aisle. (Original) Comme à toutes les fois que j'y suis allé, le service a été excellent, vraiment rien à dire de négatif. J'ai seulement remarqué qu'il y avait moins de stock (choix de produits) surtout dans la viande et dans le secteur épicerie. J'espère seulement que ça se rétablira bientôt. Suggestion: soit que la circulation se fasse à sens unique dans les rangées ou encore, pour la clientèle, comme sur les routes au Québec, gardez votre droite et ne laissez pas vos paniers dans le centre de l'allée.
It's Costco. It's busy. If you know your comparative prices you can save a lot. Always been a fan of buying in bulk. Store is always neat and tidy. Poutine is huge with crispy fries for a low price. My son loves the massive hotdogs as well.
Super busy which ruins the experience. Also rude shoppers everywhere, but not Costco's fault. Other than that, it's perfect.
Run by Filipino family and very rude towards immigrants customers... For some reason I don’t get why Philippino ppl like to ignore and disrespectful disregard other immigrants people, but bend over backwards for whites folks... They need training in customer service Big time!!! Alameda specialy! Walmart it is ...????
Quick getting through the line
The store was clean, well stocked and no large line ups at cash which was nice for a change.
(Translated) I do not understand the world it yells in a grocery store that it takes a long time at the checkout when it waits 5 minutes but at your place we wait 15 to 20 minutes at the checkout and there is not a ciborium that whines. Well done you understand the thing (Original) Je ne comprends pas le monde ça gueule dans une épicerie que c'est long aux caisses quand ça attend 5 minutes mais chez vous on attend 15 à 20 minutes aux caisses pis y en a pas un ciboire qui chiale . Bravo vous avez compris le truc
(Translated) Always pleasant and courteous customer service. A big A + :) (Original) Un service à la clientèle toujours plaisant et courtois. Un gros A+ :)
One of the worst place to buy a kitchen equipment specially the brand Eurobid
Always a great spot for bulk goods and the Kirkland brand is pretty good. Don't expect to leave without spending at least 300 though...
(Translated) Costco is costco, all on the same model, you will not be disoriented. It would lack a gas station and the pharmacy to be perfect ... (Original) Costco c'est costco, tous sur le même modèle, vous n'y serez pas dépaysé. Il manquerait une station service et la pharmacie pour être parfait...
It’s centrally located in Kingston, compared to other Costco’s the long lineups move surprisingly fast and the staff are always willing to help grab that +1 item I keep forgetting while I’m standing in line. The Garden section has well-kept plants and anything that isn’t available in-store can be found online, the only down-side is there is a shipping fee if you buy <$75 worth of Groceries & foodstuffs.
I mainly have a Costco membership for the cheap gas. Otherwise, no complaints about this location for me. The parking lot takes a bit of getting used to though .
(Translated) Great place to buy wholesale and save! The chicken is excellent and affordable! Despite the fact that you have to buy a membership card it is really worth it !! I recommend this place !! (Original) Super endroit pour acheter en gros et économiser ! Le poulet est excellent et abordable ! Malgrer le fait qu'il faut se procurrer une carte de membre cela vaut vraiment la peine !! Je recommande cette endroit !!
(Translated) Typically a place where you feel American. Everything is bought in large quantities to save money. Suitable for families and collocations (Original) Typiquement un lieu où on se sent américain. Tout s'achète en grandes quantités pour faire des économies. Adapté aux famille et collocations
I spent all my Grocery and Gasoline budget at Costco.
We love shopping at Kingston Costco...friendly professional staff... great experience as always. Only thing is we wish for more plant based, and/ or gluten free products...
Pretty good place to shop if you want to buy by bulk and I like their meat
(Translated) The products offering this diverse wholesale store are for the most part accommodating value for money. Please be aware that it is not uncommon for the invoice to be returned when paying, but this is normal given the super-size. I would say that the only downside to this store being a warehouse in principle is that there is no packing bag or box at the checkout to pack your products, so think about bringing your reusable bags! (Original) Les produits offrant ce magasin de gros diversifiés sont pour la plupart accommodant rapport quantité et qualité-prix. Soyez avisé qu'il n'est toute fois pas rare que la facture sois élève rendu au moment de payer mais cela est normal étant donné les super-size. Je dirais que le seul inconvénient relié à ce magasin étant comme principe un entrepôts est qu'il n'y a aucun sac d'emballage nis boîte au caisse afin d'y emballer vos produit, penser donc a apporté vos sac réutilisables !
Nice, always will organized. High quality items at reasonable prices.
(Translated) There is no fear of buying meat there and prices are lower Even items in any department are reasonably priced and if you find it too expensive then let it go and go elsewhere but 90% is cheaper (Original) On ne craint pas d’acheter sa viande là et les prix sont plus bas Même les articles dans n’importe quels rayons sont a un prix raisonnable et si vous le trouver trop cher alors on laisse faire et on va ailleurs mais 90 % est moins chers
Ease to get to clean and good carts fresh foods. Don't like the eye glass part no guarantee on produces. Will never buy glasses from Costco ever. Everything else is great we shop every 3 or so weeks and good prices.
Great place to go for lower prices on bulk idems. Lowest price for gas, even if there is a line up it goes rather quickly.
Shopping is great... just not a fan of the cashier system...always sooo crammed.
Excellent work by Costco moving people through the store with the present circumstances.
Great place
This is my second favourite Costco around Edmonton (nothing beats st Albert). We live in Beaumont but drive out to this one because they have a great selection, they are super friendly, you get through the lines quickly and the layout isn't messed up like the one near the airport is.
Got gas from that very convenient location.
Toni at customer service was a straight up guy. Thank you for the great service.
Good sht
I needed a few items and have been to this store in the past, so finding what I needed was easy. I was in and did my shopping and back to my vehicle in record time. The reason I'm writing about this is that I was in my local grocery store a few days ago and they had moved the produce around for some marketing reason. All that does is make me feel that I'm wasting my time looking for stuff. That everything was still at the same places they were the last time I was here made my shopping easier and faster.
Lots of good product and priced.. but a kind of distance from staff maybe a result of COVID-19 pandemic.
Great store
(Translated) Wow my favorite store! Everything is perfect! The prices are excellent products and always use them to answer our questions! (Original) Wow mon magasin prefere!Tout est parfait! Les prix les excellent produit et les employer son toujours la pour repondre a nos question!
Not very tidy and were sold out of a lot of stock that I made a special trip to Sudbury to purchase.
Bond deals
This place can get extremely busy so picking the right time to go is important. That being said it is a great store and don't forget they have a cell phone kiosk......I got a great deal there when I up graded my phone and gift to stay with the same cell provider.
(Translated) We find everything. It is not always cheaper but it is good products, often of better quality than what can be found elsewhere (Original) On trouve de tout. Ce n'est pas toujours moins cher mais c'est de bons produits, souvent de meilleure qualité que ce qu'on peut trouver ailleurs
Love Costco in general, good prices in many items and always on gas. I just hate the store layout at this locstion compared to some other locations. Feels more like an Ikea, forcing you to run everywhere including the back corner that almost seems like it wasn't supposed to be part of the store.
I don't know what happened, but 950am on a Wednesday they were open, the store was so neat and tidy and the lines were super short at the tills.
Costco licor store good service
I love this Costco normally but my last visit there were several children running around the store and no one willing to stop the behaviour including parents and staff. I do not believe this is a place for children and considering the current circumstances
My favourite Costco. The staff are friendly and I'm familiar with the layout of the store. Every week there are new items too which keeps it interesting. The COVID policy is top-notch too.
It was super busy at 3:30 and the opposite at 4:30. Lots of clean carts, helpful staff and friendly checkout. They have the best salads!
Costco needs to control the amount of ppl in there and no one is follow the 6 feet guidelines at all.
Laid out a bit different...parking is slightly better than most, has is easier to get. No, Costco Gas Nazis...there is no law against using your cell phone at a gas pump!
(Translated) My favorite store! It's a 2 hour drive from my house and I do it with pleasure. So worth it with the executive card. (Original) Mon magasin préféré! C'est à 2 heures de route de chez moi et je le fais avec plaisir. Ça vaut tellement la peine avec la carte exécutive.
(Translated) Impressive in its size and very inexpensive! An experience to live but you need a membership card (Original) Impressionnant par sa grandeur et très peu cher ! Une expérience à vivre mais il faut une carte d'adhésion
love Costco just gotta know your prices some good deals and clothes seem very good quality
Best time to go is before noon.
This Costco is kinda a hidden gem stores. Parking lot looks packed all the time, but you get in the store and there are a lot less people than in other Costco's. Much easier to get around in. Cashier lineups are shorter. However, I never enter a Costco on the weekend...so I don't know what this place is like on a weekend. But during the week its a lot less full and busy than the other Costco's in the Edmonton area.
(Translated) Really inexpensive ice cream !!! It's a warehouse where you can really find everything at a good price with a subscription. The price of gas below the regular price and becomes really interesting by dint of going there every week !! (Original) Cremw glacee vraiment pas chère !!! C'est un entrepot ou on peut vraiment trouver de tout a bon prix moyennant un abonnement. Le prix du gaz en dessou du prix regulier et devient vraiment interressant a force dy aller a chaque semaine !!
Wonderful spot. Corporate paradise.
When you get there early you get out fast an service is great
(Translated) Always good as a place, excellent customer service (Original) Toujours bien comme place, excellent service clientèle
opened early for seniors, greeted with smiles, store was very clean and tidy, what's not to like about Costco!
I was convinced to change to Primus internet provided by Costco 1 year ago. The cost was the primary reason. It was a total disaster, constant delays, and inability to steam many programs. I emailed and complained many times. Eventually the modem died, was replaced with minor improvements. When my contract was up, I decided to end our contract. I was treated with major distain and rudeness. Our new internet provider is amazing. Next month I was sent another bill and complaint for proof of return of equipment. I would advise people if you decide to change to Primus internet service to think twice. Hope this helps I am so sorry to join in any Costco extended service I have always thought Costco provided good quality products . I hope Costco returns a comment to this complaint. Regards
This Costco is pretty standard. The gas pumps definately need an upgrade to the layout as it is always blocked in the middle of the road due to volume
(Translated) Should you pay to go buy the! And you have to wait to get out of this store when you paid .... I go too often so that's why the 3 stars. It comes that it is expensive !! Otherwise I would give a 4 (Original) Faut tu paye pour aller acheter la! Pis faut tu attendes pour sortir de ce magasin quand tu as payé....j'y vais trop souvent donc c'est pour ça le 3 étoiles. Ça vient que ça coûte cher!! Sinon j'y donnerais un 4
Spent over 40 minutes trying to rectify a simple math error because the cashier did not initially remove the tax when presented with a status card. Although the error was fixed and I was reimbursed-Customer Service was not timely and all of this could’ve been avoided had the cashier did his job properly.
Membership was easy to renew and entrance line moved fast!
Socially distanced extra old cheddar... 6ft. from the shitaki mushrooms.
Great shopping experience. Arrived early to avoid crowds and did not disappoint. Well stocked, nicely organized and tidy. Found our items easily. My preferred shopping time as a senior to get in and out.
Well organised
Pack but very impressed with their covid-19 measure, with tents to protect you from the wind and enough space for 6 feet Return line can be long especially now At the end of the line I maybe waited 5-10 minutes.
Has the products, staff, and other things you'd expect at Costco. Like others the "food court" is too small. Location of store isn't great either. Really needs to have another one in spruce Grove to proper serve the areas.
The giant line is fast!!
(Translated) Costco equivalent to other I think. Good customer service all of the time. They are really handling the Covid situation as best they can. (Original) Costco équivalent à d'autre je pense. Un bon service client tous de fois. Ils gère vraiment le mieux possible la situation de Covid.
Always well stocked and organized. It can get pretty busy but they always have enough lanes open to get people through. The only thing is they don’t have one way aisles for social distancing so people can get jumbled together. Other than that it is always a good experience when we come here.
Costco Costco Costco , you can never go wrong with them. Love every bit of it. You have so many choices and the best part is their return policy. Even if you buy it online you can just walk in to any of their stores and return them. No questions asked. The quality of their items are usually the best. Especially the packed foods they have are incomparable to any others. And on top of that you get some really unique stuff. Wish they had some less crowded hours.
Wide variety of options available. Friendly staff. Great prices.
Not alot of savings to be had. Very crowded.
Not as much selection of products you will find in Ontario or Newfoundland ... weird... but is it is what it is I guess!!!
(Translated) Terrible in Covid times to see the baskets with kleenex not picked up. Didn't try to find the wet wipes, I ask for them every visit, this morning I found them behind the barriers when you leave, inaccessible. Be careful this morning the entrance is very slippery. (Original) Terrible en temps du Covid voir les paniers avec des kleenex pas ramasser. N’essayas de trouver les lingettes humides, je les demande à chaque visite, ce matin je les ai trouvé en arrière des barrières lorsqu’on quitte, inaccessible. Attention ce matin l’entrée est très glissante.
Great store!
Had our tire fixed...very quick and super reasonable!
Great place to shop, fast and efficient, has the best safety protocols in town
Love coming here for most of my household shopping and groceries.. Large quantities of items for great prices so this is one of my go to stores for many things :)
Cool
I love shopping at Costco....not sure if this one is any better then other ones as is the only one i ever have went to.
A couple months back, my wife had a bad fall in their parking lot due to poor repair. The manager she talked to was a dismissive jerk, basically calling her out, and making innuendos that she was faking. Absolutely no care at all that my wife in her 60s had fallen, and hurt herself in the parking lot. Now I realize it is the mall owners responsibility, but this guy was ignorant. The dude doing shopping carts was a star, he gets a good rating, the manager however, I wish I could give a zero.
Great place to buy bigger quantities and variety of choices of meat and cheese. Some products exclusively only at Costco. You can try fresh samples, buy products for reasonable prices, sometimes significant discounts and with gasoline station lpwedt prices in Edmonton. It is worth yo have the Costco membership.
Go in with a list and come out with more.
Great selection of products. Always the best customer service. Price is always competitive. Buying gas while I am there at the best price in town is a nice touch as well.
Great place to buy in bulk if you have membership and gas is affordable awesome.
(Translated) Very good service but it lacks Places to sit for The elderly (Original) Très bon service mais il manque de Places pour s'assoir pour les Personnes âgées
Costco is always great no matter which location.
(Translated) Very clean and good service (Original) Très propre et bon service
Very well organized and prices are great. Staff seem happy and are helpful. Wish I could attend weekly as they always have new items coming in but it is worth the trip from another city. We usually see several people we know from our city, shopping there at the same time as us. Would be a great idea to have Costco arrange a bus load of us to go there once every 2 weeks! Would be worth it!
(Translated) Over 6.5 million Canadian households are members of Costco. That is one in two households in the country. And over 90% of them renew their subscriptions every year. How to explain this enthusiasm? Products sold to eyewear, children's clothing including ink cartridges as well as propane tanks even represent savings of at least 50%, underlines this executive member who visits the warehouse once every two weeks. . Visits during which he takes the opportunity to refuel (Original) Plus de 6,5 millions de ménages canadiens sont membres chez Costco. Soit un ménage sur deux au pays. Et plus de 90% d’entre eux renouvellent leur abonnement chaque année. Comment expliquer cet enthousiasme? Les produits vendus à la lunetterie, les vêtements d’enfants y compris les cartouches d’encre ainsi que les bonbonnes de propane représentent même des économies d’au moins 50%, souligne ce membre exécutif qui fréquente l’entrepôt une fois aux deux semaines. Des visites lors desquelles il en profite pour faire le plein
Always enjoy shopping here. However today I was perturbed a few times as someb SHOPPERS were not practicing Social Distancing. One lady in particular came right up beside me at the meat cooler to ask me questions of the hamburger sale. She was literally 3 inches away from me. A few others would walk right beside you about 1 foot away. Its like some are STILL oblivious.
I like this one better than the 2 I usually shopped at.
(Translated) Costco Wholesale is a very good business where you can buy anything, food, electronics, diapers, toilet paper, clothes, tires, ect and there is even a restaurant in Costco Wholesale except you need a costco wholesale card to go there. This shop is suitable for young children and people with wheelchairs. In the trade there are tastings to get an idea of what you like to buy it. (Original) Costco Wholesale est un très bon commerce où vous pouvez acheter n'importe quoi, de la nourriture, de l'électronique, des couches, du papier de toilette, des vêtements, des pneus, ect et il y a même un restaurent dans le Costco Wholesale sauf qu'il vous faut une carte Costco Wholesale pour y aller. Ce commerce est adapté pour les jeunes enfants et les personnes à chaise roulante. Dans le commerce il y a des dégustations pour avoir une idée de ce que tu aime pour l'acheter.
Went there on boxing day after 6 pm and the parking lot only had 5 cars I thought it was closed but no it was open with hardly any costumers inside,one of the nice employees told us people think they are closed after 5 pm on boxing day,we had the store just for ,other wise try not to go on the weekends, parking it's a nightmare. Their soft ice cream is delicious I never leave the store without having one.
Excellent staff. Helpful. Not many people in today. Shopping was fine.
Not the friendliest staff.. Needs a self checkout so you dont have to talk to the grumpy employees
Still not as crowded as the other stores in the city. Very friendly staff, my kids love they put smiley faces on the back of reciepts. Usually kept well stocked on items. Plus there's a few small stores nearby, so if you need to wait on tire centre, you can walk to nearby dollar store etc
(Translated) Good prices, great choice and quick checkout service and with a smile. I will never understand why we have to show our bill at the exit, we just paid ???? (Original) Bons prix, grand choix et service aux caisses rapide et avec le sourire. Je ne comprendrai jamais pourquoi il faut montrer notre facture à la sortie, on vient juste de payer ????
Really rude and unhelpful. Did not answer my calls when i tried to find out if they can patch my tire (bought from them and still under warranty). I understand it was busy but their solution was to drive around the city on my spare tire and hope the other locations weren't as busy. I went to mr. Lube across the parking lot and actually received help.
(Translated) The front desk clerk was very rude to point out to us the distance as if we were delinquents and we had to obey like sheep. The question we ask ourselves is: this is how the staff at Costco receive the customers and make shopping unpleasant? This gentleman has no profile for customer service, for that takes a courteous person, smiling and more educated. We agree that we live in a situation painful and stressful but you can say everything with politeness and aunt. (Original) L'employé à l'entrée a était très impoli pour nous indiquer la distanciation comme si on serait des délinquants et on dû obéir comme des moutons.La question qui on se pose est: c'est comme ça que le personnel du Costco reçoit la clientèle et faire en sorte que le magasinage devient désagréable?Ce monsieur là n'a pas de profil pour le service à la clientèle ,pour ça se prend une personne courtoise,souriante et plus cultivée.On s'entend qu'on vit une situation pénible et stressante mais on peut tout dire avec politesse et tante.
(Translated) I like large parking lots! (Original) J'aime bien les grands stationnements !
(Translated) I'm an executive member and wanted to flash this here. OK Bye. ???? (Original) Je suis membre exécutif et je voulais flasher ça ici. Ok bye. ????
(Translated) i love going to Costco, always has nice stock, its always worth looking at the clothes and stock in the middle (Original) jadore aller au Costco, ya toujours du beau stock, sa vaut toujours la peine de regarder les vêtements et le stock au Milieu
Great!
Even with all social distancing measures in place still busy, on saying that the checkouts were better handled with the women directing customers to the lowest line up. As always great selections and prices and lovely service from the staff.
Good, can get of everything or mostly everything
(Translated) Difficult for them to maintain a stable inventory for several products. (Original) Difficile pour eux de maintenir un inventaire stable pour plusieurs produits.
really late Costco little bit on the slow service cuz there's so many people there other than that they had everything I need at wholesale prices I'm not complaining I give him more than five stars if I can that they only give out 5
It gets super busy during the afternoon and on weekends, so it can be hard to find parking. Gas station lines also gets long, but it’s understandable as they have the best prices. Really affordable prices for bulk purchases and the food is also the best! Also, I get my eye exams there and they have affordable pricing and great staff.
(Translated) Always so well received, quick and easy service to find each other when we are looking for something;) WONDERFUL (Original) Toujours aussi bien accueilli , service rapide et facile de se retrouver lorsque nous cherchons quelque chose ;) MERVEILLEUX
Great value if you need half a million rolls of paper towel. Great meats and fish at a reasonable price. If you eat a lot of salads this is the best place to buy leafy greens in large quantities. Line ups can be excessively long and dont expect any assistance from the staff.
It;s your typical Costco - never has enough tilts open for the amount of people it serves. While you can find a deal here, be mindful as it's not always the cheapest around.
(Translated) Very good service and good price (Original) Très bon service et bon prix
I would give Costco Wholesale five stars however I can't because some of their prices are a little bit Steep. And they don't have enough products to accommodate the ketogenic diet. And perhaps have a section for pasture-raised grass-fed meat poultry and Dairy
Was at Costco Kingston today 08:00 hrs. to 09:00 hrs. Even in these stressful times was well planned and organized. Was a seniors only purchase time from 08:00 to 09:00. Staff and manager and Costco great people making it safer for people with a higher vulnerability. I was appalled to see on 3 occasions young men 30’s drive up park and go in and purchase and come out WHAT A shame!
You know how much a company cares for you by what they feed you...
Guys it's Costco. What can I say about Costco I usually end up purchasing more that I thought I needed when going in. This location is set up similar to the other ones. And the produce is usually top notch.
Great place to go if you need large quantities but for two it's a bit too much depending on the purchases.
Well organized, smart staff and variety of stuff available.
Number one
(Translated) I love (Original) J’adore
Giant box store with some pretty awesome deals. Excellent return policy and good variety. Samples are often available on weekends and some evenings. Ample parking and oversized buggies to fit all your bulk sized purchases. Membership is required to purchase.
Busy but line-ups moved fast.
Love this place, great prices, helpful staff
(Translated) Sometimes the prices are worth it and sometimes not. Too many people! (Original) Parfois les prix valent la peine et parfois non. Beaucoup trop de monde!
(Translated) Respect of the rules of distancing. Lots of open crates. Fast and efficient experience. Very pleasant visit to the opti-club with impeccable service ???? (Original) Respect des règles de distanciation. Beaucoup de caisses ouvertes. Expérience rapide et efficace. Visite à l'opti-club très agréable avec un service impeccable ????
The staff here is courteous, kind and friendly. Whatever query you have they tend to resolve it however if they don't know it themselves they help you find the person who does. The food court has some of the best food out here
I dont shop there my mother does.. I shop at her house
Not reliable can’t find everything you need and it’s expensive
I love it
(Translated) Perfect except that it sometimes takes a lot of patience and time to find certain items that change places too frequently (Original) Parfait si ce n'est qu'il faut parfois beaucoup de patience et de temps pour trouver certains items qui changent de place trop fréquemment
Awesome store and such good food at the food court. Poutine and hot dogs are to die for. Lol
(Translated) Super well maintained, the employees are courteous, I like the place! (Original) Super bien entretenu, les employés sont courtois, j'aime bien l'endroit!
You just can't beat the quality of items Costco carries. We have used kirkland brand in our home since our kids were small. Diapers, coffee, muffins, and more! We have never had a bad item!
Bit line up in going inside store but there's a good deal on all products here
Great Costco! Clean and I love the addition of the self check outs for when I'm only purchasing a few items.
My favourite Costco. I always go early morning so there is plenty of parking. I find the staff friendly and helpful.
As always you find almost everything you need
Its nice if Costco allow there customers to use Visa as well...They shouldn't force people to use one typical Company for payment in this pandemic when there profits are out of the roof....
I went to check out the glasses they had and the staff was super quick to come and make sure I was ok and that I didn't need help. The selection was pretty good. I'm super happy with the prices they are beyond amazing. Then the staff made sure that I didn't have to wait long once I made my choice got me all set up and were very friendly. I loved every second of my experience.
Relatively well designed Costco, has everything and anything you would expect from a wholesale club. Easy to navigate the different food sections, there are just a few types of products they may not carry from some brands you may expect, however they still have all their amazing Kirkland brands which is one of the primary reasons most people go to Costco I would say. All in all, good Costco spot near the highway.
Extremely busy, but what can you do, it's Costco! Great prices and friendly employees.
Great place. Friendly workers.
I went to the tire store to get a tire on my trailer switched for the spare. They said they couldn't help me because they had no way of lifting the wheel! Whoever heard of a tire store without a jack!!
(Translated) People are doing their best to protect and protect others. I love going to Costco (Original) Les gens font de leurs Mieux pour de protégé et protégé Les autres. J'adore allé au Costco
(Translated) Most people did not have masks and the disinfectant was sticky when drying, distance between people was respected and appreciated. Were baskets disinfected? (Original) La plus part des gens n'avaient pas de masques et le désinfectant était collant en sèchant ,distance entre les gens était respectée et apprécié .Paniers étaient -ils désinfecté ?
Lots of parking even on busy days. Organized. Clean. Friendly service.
The least busy and newest Costco in Edmonton (as of 2017). Great for stocking up on the essentials. Awesome place to print photos and larger prints - very cost effective. Has a gas station and a liquor store attached (no membership required). Good one stop shop.
One place that I don't mind shopping at Great staff and service
the staged (heavy) cat litter boxes were sold out ..only upper shelf cat litter available. no one around to get it down, had to dangerously donut ourselves. - Cash Register persons didnt ask if we had coupons or cards to redeem...demanding we do not reorganize our goods in the cart... they proceeded to haphazardly pile our good in the cart,(berries&bread underneath heavier items ..ignoring the open Costco reusable bags ready to go in the cart...Forcing us to do it in ths parking lot. felt rushed out like welfare Walmart trash... why do we pay Executive membership..just to be reduced in such a way?? only go to this Costco..because it's the only costco for 500 kms.
Ok
(Translated) Excellent store, always beautiful and good products! (Original) Excellent magasin, tjrs des beaux et bons produits!
(Translated) Very well (Original) Très bien
(Translated) The two best employees of the place are Mathieu Morin and Maxime Gagnon (Original) Les deux meilleurs employés de la place sont Mathieu Morin et Maxime Gagnon
Costco has everything you need! As a mother of 3 my husband and I love shopping here. Can't beat the free samples either lol ????
Costco now has electronic check out. Which is very convenient for customers with only a few articles. Unfortunately, no one has ever trained the public to keep it to a few articles
I got a Cosco membership for my birthday. I have never been all that intrerested in one, due to how insanely busy and out of the way it is. I don't have a big family. I went in to get it activated, and was met by three staff bullying me for not getting the premium membership, which I had to say I did not want or need several times. They did not stop until my mother in-law walked over and repeated what I said. They were incredibly mean to me throughout the entire interaction.
Easy, Peasy shopping. Friendly service. Lots of parking.
NB Feb 25, store open/close times have changed. They open earlier. Instead of 10am, it's now 9am It's Costco and one always spends too much. This Costco has a liquor store. NB for small business, they do not sell cigarettes. Access to this store is becoming more of a challenge as the surrounding area gets built up. Across the street is the River Cree and they are building additional commercial property. A Shell station will be opening in the near future. When the City of Edmonton clear up the bottle neck that sometimes occurs by putting in another lane (east and west bound) access should improve. Parking during busy times is horrendous. I don't know that I've had challenges finding space as I've had with this store. Overall it's a Costco and we like the merchandise, price and warranties that go with purchasing from them.
I used to really like this location because it was never overly busy. The parking lot is laid out nicely and they had the liquor store. But in the last couple years it has become so busy. It is probably worse than 91st Street now. Now that 91st has a liquor store (plus they have always had the propane station), it's just a toss up between going there or to Nisku.
(Translated) Costco allows you to find what you need in large quantities and at more attractive prices than in grocery stores / supermarkets. Ideal for general utility stock (toilet paper, paper towels, trash bags ...) (Original) Costco permet de trouver ce dont vous avez besoin en grande quantité et à des prix plus intéressants que dans les épiceries/supermarchés. Idéal pour faire le stock d'utilité générale (papier toilettes, essuie-tout, sacs poubelle...)
Great company very busy
Glasses Dept is great but we needore time to pick frames.
(Translated) Super very good service (Original) Super très bon service
Big Costco. Lots of products. Alot of various items. The cashier posts are widely spaced for pandemic rules.
Prices have gone up.Variety is still incredible.Staff very persistent to help you find what you want ...including someone to help you????
Great deals!
Awesome place to go to get a years supply of what you need. Great for families and large houses. Versatile in options and offers online ordering and delivery. Spacious parking and warehouse inside. Also has a great little food concession. Could use more tills during heavy traffic times.
I was extremely disappointed with the behavior of the staff today. I was shopping with my father and they did not let my father pay for me. I was there with my card I could’ve get the card from him before approaching the staff and she wouldn’t even know who’s paying for who! This is stupid we’re from the same household and we were both there to pay. The staff reaction was rude and unacceptable. I would not feel that bad if she was at least nice in the way she was talking to me.
Love this place. Busy as usual and shelves were stocked.
Costco is a very good place to buy groceries, I like to spend some time at Costco. On special occasions is possible find even better prices. Usually they are bigger then competition stores and have a bigger offer of goods and they have food stores inside, so if you want to eat something you can eat inside the Cosco that way is easy to buy. I recommend Costco for everybody.
I only go to Costco occasionally because I get too carried away with purchases otherwise. They have a great variety of products available
It was 8pm when I arrived at the parking lot. The customer line was still there all the way to the back of the liquor store. So me and some other customers walked straight to the back of the liquor store near the garden section and looking for the end of line when we passed 2 staff. They were talking to each other. So we followed the rope barrier but it turned around at the other side of the garden and led us back to the 2 staff. And then, the one of them asked me if I was looking for the end of line and then told me line was closed. I said “u should tell me before I entered the rope lane.” Then he said “u didn’t ask.” Ok, very funny and helpful. This is frustrating for both me and other customers in the lane. I understand and will continue to support Costco’s decisions for covid prevention. But you know what? Maybe you were not so busy chatting with each other and wear a working vest or at least let me see your Costco tag, then I might come front and ask if you were be kind enough to show me where the end of lane is.
(Translated) Wonderful with the sanitizer devices in several places. Thanks Costco (Original) Merveilleux avec les dispositifs de désinfectant à plusieurs endroits. Merci Costco
Canceled costco executive membership because they lied and said if I spent a certain amount of money they would send a rebate check which would pay for the membership. Never received any check and the csr said one was sent but couldn't tell me What the amount was for even though it supposedly was sent 2 months ago. She then proceded to help another customer with the same issue but had no issues advising her of he exact amount of each check sent to her. So my membership was canceled to poor customer service. Superstore has the same prices and I don't need to pay an annual membership.
(Translated) Great place but don't be afraid to take out the wallet. Always the best prices in very large quantities (Original) Super place mais faut pas avoir peur de sortir le portefeuille. Toujours les meilleurs prix en de très grosse quantité
Has a nice atmosphere, customer service is impeccable and they have so many services offered, as well as a variety of products to be bought!
(Translated) There are not always the same products (Original) Il n'y a pas toujours les mêmes produits
The Executive Membership is well worth the money for parents. That 2% cash back on all purchases is huge. Love Costco, especially the Sudbury location as it's only an hour from me!
(Translated) Besides the fact that the store is always packed with people, the Costco is a must see in the area. Great affordable finds for the whole family! (Original) Outre le fait que le magasin est toujours bondé de gens, le Costco est un must dans la région. De belles trouvailles abordables pour toute la famille!
Great store with good prices. If you don't have the executive membership you'll get harassed by a salesman that will not listen to you and hold your card ransom. Pressure you into going to customer service to upgrade. Every time!!!
(Translated) I do not like the new installations before it was bcp better and I was able to my peperette I think letting go of my card is not worth it any more as well as the good chocolate milk is no longer available the only one that I could tolerate .. . (Original) Je n'aime pas les nouvelles installations avant était bcp mieux et j'ai pu mes peperette je pense lâcher ma carte ça ne vaut plus la peine ainsi que le lait au chocolat quebon n'est plus disponible le seul que je pouvais tolérer...
(Translated) A very bad experience since we wanted to be able to see the products and prices before buying the membership card. Refusal categorical and without politeness of the attendant at the entrance (the smile seems optional), refusal also at the level of the reception of the customer service. Unable to enter the store without a membership card, even to be able to watch the products 5 minutes before buying a membership card at $ 60 a year. Costco, you just lost a customer. (Original) Une très mauvaise expérience puisque nous souhaitions pouvoir voir les produits et les prix avant d'acheter la carte de membre. Refus catégorique et sans politesse de la préposée à l'entrée (le sourire semble en option), refus également au niveau de l'accueil du service à la clientèle. Impossible de rentrer dans le magasin sans une carte de membre, même pour pouvoir regarder les produits 5 minutes avant d'acheter une carte de membre à 60$ par année. Costco, vous venez de perdre un client.
Love that they still have polish sausage! Would love to see them go plastic free for the food counter
What you will find here: Organics section, dairy, tire change shop, fuel and liquor store. I find some Costcos are missing some things. This one has everything. Only downside is that it is always busy.
The best always happy staff ever! Everything Under One Roof! Vision Care, passports, groceries, on-site Pharmacy, clothing, gizmos, gadgets, even fine jewelry. If all else fails, you can count on a fresh hot lunch, dinner, or take out deal...
Always great!
I got my Costco premium membership 7 months ago and has been a regular visitor since then. Three weeks ago, I ordered tires for my car and got them installed at this warehouse last week. I was told to come back for torque check after a couple of days and I did the same today. Upon entering the store, I grabbed a shopping cart since I found a nice knife set for a fair price and I've been looking for one. I put the knife set in the cart and proceeded to the tire center which was inside the warehouse to show the invoice and handover the keys if they need them and thinking I could come back and finish the shopping while they start inspecting the tires. Upon reaching the tire center, a lady who looked like a cashier followed me and asked me very rudely if I have paid for the knife set yet or not. When I said I didn't and I wanted to get my tires done and I wasn't done with the shopping yet, she was very mean to me and said I am not allowed to take the carts past the tills. She took the cart from me. There were no signs saying customers are not allowed to take the carts past the tills unless they have paid for what is in their carts. Moreover, I was not taking the cart outside the warehouse, but to the tire center which is right inside the warehouse. And Costco always has at least two employees checking every customer's cart when they exit the store. I am not justifying what I did. But people can make mistakes and people working in the customer service industry should learn to treat their customers like humans at least instead of treating them like crap.
(Translated) The temple of consumption. The church of excess. Side grocery quality of their meat, fruits and vegetables is very good. …
Everything you need under one roof!
Warehouse is always clean and well stocked. Need a gas station though...
It's really unfortunate when you have to overhear staff discussing the Covid vaccine and discover that they have no problem catching the virus "it's just like getting the flu". Giving the only reason to get the vaccine is so they can travel. Obviously the possibility of transferring the virus to anyone else (customers) is not of any concern, sad and disappointing.
Costco was busy, but swift courteous service prevailed a good experience.
(Translated) Worst costco in Quebec, a very hard staff! Supervisors are by no means professional and we are rarely well served by a cashier. You can be sure that even if you have an item that is very large and heavy and more than a value greater than Can $ 1000 *, even if you ask for help you are asked to use a large cart on your own and this even if you are injured or unfit. They all look dumb and work like hell I have never received such poor service in any store. (Original) Pire costco au quebec , un personel qui fait tres tres dure ! Les superviseurs sont aucunement professionel et nous sommes rarement bien servi par une caissière . Vous pouvez etre sur que meme si vous avez un item tres gros et pesant et en plus d'une valeur superieur a 1000$ can *, meme si vous demander de l'aide on vous demander d'utiliser un gros chariot par vous meme et ce meme si vous ete blesser ou inapte . Ils ont toute l'air bete et travail comme des pieds je n'est jamais recu un aussi mauvais service dans aucun magasin .
Perfect customer services
Pretty typical bulk warehouse store. You need to know your pricing so you can ensure you're actually getting a deal.
Staff answered all questions. Great place to shop
(Translated) Good service with self-service checkouts now available. (Original) Bon service avec des caisses auto-service maintenant disponibles.
Love Costco, always great stuff and great customer service.
(Translated) The clientele and staff are patient and correct, but on Saturday May 8 I am sure there were more people per square foot than public health allows (Original) La clientèle et personnels patients et correcte mais samedi le 8 mai je suis certaine qu'il y avait plus de monde au pied carré que la santé public l'autorise
I like to eat their samples, today I have veggie chips and antipasto on a cracker. The new self serve check outs are a real time saver.
Costco ????
(Translated) Costco is costco (Original) Costco c'est costco
Lately the long lines have had me abandoning my cart and leaving. Costco, when the lines start to get into the aisles where your products are it's time to hire more people and open more tills. Throwing away money when people are leaving due to the line sizes.
Buy all in bulk at great price ! Amazing to fill your fridge and other household needs at interesting pricing. You need to pay a membership for access to the club as well. You can't buy there without the card
Todays visit are not good. Disappointing really. My wife as a frontliner experience discrimination. And "Donna" of Winterburn Warehouse, comfront my wife in the que that next time she was the only one can enter the warehouse. Really with her 4 year old son? Is she encouraging to leave my son in the vehicle alone? I understand if my wife was with an adult. Even me I que outside. But public shaming is not a good thing.. hope! STAFF with be well informed about the rules and not do by their judgement. I feel harrashed and being discriminate.
Bulk things
This was just my second time to shop at Costco. I Loved everything and the Customer service was AWSOME.
Good selection but being a there on a holiday it was extremely busy and crowded.
(Translated) As a costco is always busy, however, we always find a parking and waiting at the checkout is really reasonable. In addition the employees are super nice! (Original) Tel un costco il y a toujours plein de monde, par contre, nous trouvons toujours un stationnement et l'attente aux caisses est vraiment raisonnable. En plus les employés sont super agréables !
First, I will say that this is probably the most organized Costco in the city. Although for the most part I am very happy with this location, I will say that the other day we returned a faulty soundbar we bought a couple of months ago... we called them to see if it was ok and that we no longer had the box or the receipt. They said it was no problem. When we got there, they said the SKU # on the back of the product did not match what was in the system. Basically they accused us of returning a product that was not theirs. This was extremely frustrating for me because we are honest people. We would never do that because that is just greasy! I get that they are doing their due diligence and following the process in that situation, but whether it be this location or all of them in the city - they need to fix the back-end process. How do they know that the item we purchased was not a returned item from a dishonest customer? Do they only check the SKU on the box and not the SKU on the product on returned items? We got the dirty looks and the, "We'll give you a refund ANYWAY" spiel and this did not make me feel good at all. Please fix your process. This is coming from an honest customer.
Friendly and super fast at check out.
Self check out is what I love the most, it's much faster for fewer items. Lesser prices than any other supermarkets and they or distribute mask for free.
Costco is basically a free for all. Yes, their handing out masks, but wearing them is not enforced and the numbers they're allowing inside is outrageous.
A good Costco. Staff is always friendly and eager to help if you are trying to find something. Time to get through the checkouts is relatively quick. Never had any issues here.
Great visit as a new member.
I asked for help to arrange a gifts donation (paid for entirely by me) to the seniors home and they refused to help and ship any items for me and the lady was rude on the phone. Will be avoiding the kingston location in the future!
(Translated) Good costco. The only problem with this business is that there is perpetually waiting at the checkouts. This is the main reason why I do not subscribe. (Original) Bon costco. Le seul problème avec cette entreprise est qu'il y a perpétuellement de l'attente aux caisses. C'est la raison principale pourquoi je ne m'abonne pas.
(Translated) Checkout service always quite fast, even in busy periods. Good quality products. (Original) Service aux caisses toujours assez rapide, même en période achalandée. Produits de bonne qualité.
It's was so busy and they were out of so many things
Going to Costco Kingston (for the past year 2021) leaves you feeling disgusted and thoroughly frustrated. Customers are treated with zero respect and the staff give off the impression that you, (the customers) are fortunate to have the honor of dealing with them!?!?!?. Horrible environment - even more so with the covid situation as now you've given them some power. The female cashiers we've had are downright rude. Tip: go to a cash with male employees, you'll have a much better experience.
Very good place to get bulk foods. All the staff is very helpful when you need them or looking for so.thing, absolutely love Costco.
I love Costco for all my needs we have 4 beautiful girls and they eat good and because of Costco we save a lot buying bulk thank you Costco
The parking is free, & accessible for the handicap; parking close to the door! At this location there's a gas station for Costco members, but you need a membership; and a major credit card! Inside you can find most everything you're looking for! From computers to camera's, to clothing also groceries! You can purchase gift cards, to paperback books to cookbooks! They carry frozen items, from seafood to yogurt
All Costco need an Express Check our for Customers picking up a few things than to wait behind Customers who have a cart full. A change room would also help to reduce Returns on clothing ..... save time and man power...... at times there is a long line up for returns!!
The line ups are very long. I called before picking up medicine, to understand their protocol. If you go to the staff member managing the line flow, and advise you are only picking up medicine, then you are let in...no queue icons are issued for this purpose. One of the downsides... didn't appreciate the patronizing tone.. it came off as condescending. You either are effective in handling crowd-control, or you enjoy ordering people around. Probably not the best employee to place as your brand ambassador, or he was having a bad day. The store is big and will probably require a large crowd to met operational costs.. people may eventually get fed up with the long wait time.
Gotta hit every aisle, don't know what you might miss.
Pie in the face for CHEO... Amazing.
This the most horrible costumer service ever been too. When you talk to the manager they yell at you and get so anger they won’t let me use my brother membership to shop very horrible Costco costumer service. Do not recommend returning anything or coming to the.costumer service. When I asked to use my brother they said no. They are basically forcing you too but a membership card.
I always go to the South store but I was always happy. Today I tried Costco West while I was waiting for my car to have tire rotation completed there. When I was ready to pay for my merchandises, the cashier took my Capital One Master Card! She checked all the items in my cart and asked me again to give her my card. She forgot she already got it from me and she was unable to find it! She lost it! It was very frustrating! I paid with another card and I went to customer service to make a formal complaint. I was sent to another side of the store while I was told that someone had my card but they never told me who and how it was found. They just said it was found somewhere on the leaving area. When I requested to see the store manager I was send to three different people, all of them pretending to be the manager. I had to go through what happened to me with all the three "managers" and I asked who was actually the manager? The second I saw told me they are "supervisors". Only the last person I saw was understanding and apologized for what happened and asked to see my receipt to find out the cashier's name in order to discuss the issue with her. I believe the cashier gave my credit card to another customer or just lost it, dropped it somewhere ... however, a credit card is not something to be misplaced by anyone especially by a cashier!!
Always a great place to shop
(Translated) The store is well laid out. The rows are clean, the staff on the floor is nice. Cash desks put customers at a high pace, without being pushed to the exit. I would like a little more space in the rows of clothes, since we will all often take a basket, and unlike the rest of the store, it quickly becomes a hell to watch the laundry when the rows are barely wide enough to it. Employees must also be aware of the upcoming stock (a standard item that disappears, comes back in store, or is discontinued - in any case, employees are unable to answer). (Original) Le magasin est bien agencé. Les rangées sont propres, le personnel sur le plancher est agréable. Les caisses font passer les clients a un rythme élevé, sans pour autant se faire pousser vers la sortie. J'aimerais cependant un peu plus de places dans les rangées de vêtements, puisque nous allons tous bien souvent prendre un panier, et contrairement au reste du magasin, ça devient vite un enfer de regarder le linge quand les rangées sont à peine assez larges pour ça. Il faut aussi que les employés soient au courant du stock à venir (un article courant qui disparaît, reviendra-t-il en magasin, ou sera-t-il discontinué? Dans tous les cas, les employés sont incapables de répondre).
(Translated) No box to pack. Little service on the floor. The bins for restaurants are in the back. You have to go around the tables full of people. (Original) Aucune boite pour emballer. Peu de service sur le plancher. Les poubelles aux restaurent sont dans le fond. Faut faire le tour des tables plein monde.
The layout for this Sudbury opens on the right side with the eye care on the right and followed by electronics. The following aisles on the right side are the office supplies, home items and care. The middle is the same, fresh food/meat in the back and the far left side is where all the frozen and pantry food is (sometimes reversed in other locations like Kanata). Medicine is the far left side. Food is good like every other location. Bathroom is far top left corner
Great selection of well priced items. Usually the best prices are at Costco for what items they do carry. Always friendly staff. Highly recommend this location!
Generally not too bad a store if you don't mind the long lines and long wait for saving a few bucks. Many items can be found elsewhere for cheaper if you can wait for good sales and want one specific thing without the usual Costco multiple sizing and extra bits. I have encountered at least three staff who seem to have been told that they are God, their words are gospel, they are both judge and jury, and the customer is not first. But most others are decent.
Busy but quick cash out ????
Good spot to shop because u can by everything in bulk
Costco is great. Basically everyone I have been to is exactly the same inside. This one is no different in those regards. This one does not have a gas bar unfortunately. We come here for food mostly. Price and quantity is hard to beat. The quality is good, I wouldn't say it is extraordinary like our local butcher, but it is good. If you haven't tried the coconut clusters or whisps you are missing out. The staff is very helpful and very friendly. The parking area is cramped and a zoo at best of times. We like it here and will continue to go.
What a great experience. The ladies at the Optical center outdid themselves. Thank you.
(Translated) It is too busy people its not patient and I find that paying $ 60 to go shopping for its rare fools ... But my dog being allergic to a lot of things is the only place where I find the food he makes it and not too expensive ... My only reason to go. (Original) Il beaucoup trop de monde les gens son pas patient et je trouve que payer 60$ pour aller magasiner ses imbéciles rare... Mais mon chien étant allergique à plein de choses ses la seul place ou j'ai trouver de la bouffe qu'il lui fait et pas trop chère ... Ma seul raison d'y aller.
BIG
Good little store
(Translated) The house brand is the best at the best price (Original) La marque maison c'est la meilleure a meilleur prix
A very busy store but still clean. Friendly, efficient staff.
Review for Costco optical: First experience getting my lenses done at Costco and I'm very disappointed. First I tried transitions and didn't like them so I got them switched to regular lenses. All good. But then when I got the regular lenses back and I took them home, they messed up the coding so there was a large permanent smudge in the middle of one of the lenses so they had to send them back to be redone again. When I went to pick them up for a 3rd time after they were redone, there was a large scratch on the lens and they had to send them back once again. The amount of times I've had to go back there just for them to send them back again has left me wishing I went elsewhere.
(Translated) I am really upset at the start of the pandemic the employees washed the checkout mats after each customer and the plexiglass after each customer too, now as we are wearing masks, there are seven crates open and all of them are one next to them. the other, why not leave an empty crate between each crate to respect the distance, the manager told me that since we wear masks there is no need to do that, do you wait until we have an outbreak like in Quebec to make social distancing, the customers of the other cashier next to me were so close to me that the lady when she passed next to me touched me with her bag because there was no place to pass freely. I think you should follow the government guidelines, i.e. 2 meters away at all times, the mask is not a security against the virus as the director of public health of Quebec tells us. Health is more important than money, I believe. Yours, Denis Lavoie Member: 111890623859 (Original) Je suis vraiment contrarié au début de la pandémie les employés lavaient les tapis de caisse après chaque client et les plexiglass après chaque clients aussi, maintenant vue que nous portons des masques, il y a sept caisses d'ouvertes et tous sont une à côté de l'autre, pourquoi ne pas laisser une caisse vide entre chaque caisse pour respecter la distanciation, le gérant m'a dit que vu que nous portons des masques il y a pas besoin de faire cela, attendez vous que nous ayons un éclosion comme à Québec pour faire la distanciation social, les clients de l'autre caisse à côté de moi étaient tellement proches de moi que la dame lorsqu'elle a passé à coté de moi m'a touché avec son sac car il n' y avait pas de place pour passer librement. Je pense que vous devriez suivre les directives du gouvernement soit 2 mètres de distance en tout temps, le masque n'est pas une sécurité contre le virus comme nous dit le directeur de la santé public du Québec. La santé est plus importante que l'argent, je crois. Bien à vous, Denis Lavoie Membre: 111890623859
(Translated) I recommend to everyone and have a good Christmas time (Original) Je recommande à tous ceux et bonne temps des fêtes de Noël
(Translated) I love going there, we get to know the staff (we can see that they are happy, since we recognize them) (Original) J'adore aller là, on finit par connaître le personnel ( on voit qu'ils sont heureux, puisqu'on les reconnaît)
First visit, new to Kingston, like what I see here. The store consistently is great.
As always the best.
Would be nice of they were enforcing their face mask policies. Free masks at the door were promptly discarded by the majority of members inside. Skipped purchasing meat and fresh produce due to the number of people leaning over the products unmasked. Otherwise store was clean and organized
(Translated) Marché La Providence is an Exotic store that offers a wide range of products (food, fashion and beauty) from all over the world. Come visit and you will be surprised. …
Good for the big families
Amazing customer service in the Optical Centre. Love the selection and prices in Costco.
(Translated) You don't find as many things there as at other Costco's. Very good service. I add 1 star this year because more choice since the renovations. (Original) On n'y trouve pas autant de choses qu'aux autres Costco. Très bon service. J'ajoute 1 étoile cette année car plus de choix depuis les rénos.
(Translated) Best place to lose your partner and buy anything and everything because your partner finds a need for everything (Original) Meilleur place pour perdre sa conjointe et acheter tout et n'importe quoi car votre conjointe trouve un besoin a tout
It's Costco. You love it or you don't. This is one of my favorite in our region, but it could be because I'm familiar with its layout. Getting in and out of the parking lot is an adventure in itself, hence lost a star.
(Translated) Person with reduced mobility, I appreciate the motorized baskets. Where it's difficult is after the cash register. As it is forbidden to take electric baskets outside the establishment, you must push the standard basket to the car. The staff is available to bring the electronic basket back to reception while the customer with reduced mobility pushes the standard basket to the car. (Original) Personne a mobilité réduite, j'apprécie les paniers motorisés. La où c'est difficile, c'est après la caisse. Comme il est interdit de sortir les paniers électriques a l'extérieur de l'établissement, il faut pousser le panier standard jusqu'à la voiture. Le personnel est disponible pour ramener le panier électronique jusqu'à l'accueil alors que le client a mobilité réduite pousse le panier standard jusqu'à l'auto.
*****Nov 22 update*** not a single cart inside store at 1230pm... a guy inside asking if we wanted the carts we found wiped down... 4 feet from a stand that held the same wipes... go out and get carts!! trying to leave and get a long line at exit check .. did the manager go on vacation ? ***** Just watched two checkout employees transfer items from bottom of the cart I was using in store to a different cart at check out. I turned around and watched them wipe my handle and then give that cart to the next people. I stayed and watch them repete this process again and again.. This process slowed everything down and didn't improve hygiene... if you're worried about my handle when you're wearing gloves and touching the items I've already touched you're missing the point..
Great service and staff are very helpful.... just wish the one in Belleville would open soon....
Rating ATM based entirely on the fact that they have soft twisted ice cream available, and they don't skimp when you get it in a bowl either. Plus,the the accommodations put in place because of covid are QUITE impressive.
Received order confirmation. Drove into Sudbury (I do not live here). Only part of my order was here. Wasted my time, my money, gas. Not happy......again.
I hate this store. Can't leave that place without spending 1000$. Great products Great prices. Friendly staff. So much nice stuff. Probably my favorite store in kingston
Thankfully finally have self checkout so it makes the line move faster especially when you only have a few items
Perfect place for free coffee on a Saturday morning hahah
Regular Costco, caring personal and a lot of stuff. Nothing out of expectations but still a nice place to go shopping.
I give this store five stars because whenever I am in this store to shop with my service dog Nefertiti we are treated with the almost RESPECT and courtesy by staff and managers alike. More importantly, the staff is aware of my issues with standing and will provide accommodation by getting me checked out adequately, so that I don't fall down.On the other hand, they love! Love when Nefertiti comes in the store because she relieve their stress and brightens their day.Thank Costco Sudbury Your Staff is doing a Great Job!!!
Variety of selections with high quality ; excellent customer service
Not a fan, but my husband loves it there. Only go maybe 2 times a year to many people for me
Sudbury Costco is really the best Costco. Much better than Costcos in the Toronto area as I find those are hit and miss in terms of what they have in stock.
Fast service when ready to pay, no wait time.
I wish we had one in the Sault.
A normal Costco experience: very big building selling things apparently closer to bulk prices. With some attention, one can find pretty good deals. It's very full of people on Sundays.
Expect to be treated like a criminal for having a expired card but current account. Supervisors speak down to you and treat you like you're robbing them!
Excelent quality products at good prices.
Great prices for huggies diapers and wipes.
(Translated) Ah GOOD morning and good luck in your preparations! (Original) Ah BON matin et bonne chance dans vos préparatifs !
One thing i think Costco can do is maybe increase the sizes of things you can buy there. 3 pounds of chicken in one package? I think things could be brought up to THRICE that. Also, there seems to be lots of room to put a second floor on it then, maybe i could reach the stuff on the top shelf.
Too much rush, too big packings and a sort of fish market Suitable only for big families, buying groceries- stuff for two weeks together ( patrons from rural area) and small/ medium level grocery stores.
I like the way Costco does business. Wish they had more selection sometimes ,like antibacterial dish soap. Or more flavors of ener C. And cooking spray flavored with butter. But overall high quality food
(Translated) the store as is is ordinary, nothing more but I give 4 stars because they have changed the opening hours for people 60 years and over and I consider it a very nice gesture on their part! (Original) le magasin tel quel est ordinaire, sans plus mais je donne 4 étoiles car ils ont modifié les heures d'ouverture pour les personnes de 60ans et plus et je considère que c'est un très beau geste de leur part!
Based on the low staff turnover rate and general upbeat and pleasant nature of the staff, you can tell the stories are true of how well the company treats their employees - and this location is no exception to that. Otherwise - it's a clean and tidy Costco location. You know what you're getting into when you're shopping there so get ready to buy some peanut butter jars that weigh more than a small child, K-Cups by the crate, a car battery, more pairs of socks than any one human should need in a lifetime, and half a cow's worth of ground beef all in one convenient location!
Good deals
I appreciated the nice calm atmosphere in the store as compared to Edmonton Southside. Although, the parking lot can get a little like Mad Max though. Lots of people doing 60km/hr through the lot.
Well stocked items. Negative cashiers' helper... encountered many very rude customers. Just bought a membership today and I doubt that I'll be returning to the Kingston location.
A great place to shop for a little bit of everything. Usually a busy place but worth it for the deals, options and availability of products. Plus gas is cheaper, can't go wrong there ever!
(Translated) Big, really big. Lots to see. Very large items (Original) Grand,vraiment grand. Beaucoup de choses à voir. Articles en très gros format
(Translated) Really good for buying in large quantities. In addition there is everything and the staff is pleasant. The obligatory fact of having a card can be binding but is part of the principle of the store. (Original) Vraiment bien pour acheter en grande quantité. De plus on y trouve de tout et le personnel est agréable. Le fait obligatoirement avoir une carte peut être contraignant mais fait partie du principe du magasin.
What can I say? Typical Costco. All the bulk stuff you need (or don't). This is one of the biggest stores in Edmonton so therefore, more stuff. If you've never been to a Costco, get a membership. If you have, you know what I'm talking about. About the only negative about this location (and yes, some others), is access getting in. There's always a huge line-up to the entrance and having two non-synchronized lights into the parking lot doesn't help. Finding parking at peak times can be an adventure too. Getting out, for some reason, isn't as frustrating.
Hard to find parking and there is too many people in the store for your shopping experience to be agreeable.
(Translated) Great service to employees, always good product at a very good price. Many customers and so much place for this parked, accessible for people with reduced mobility. (Original) Super service vis à vis les employés, toujours de Bon produit à très bon prix. Beaucoup de clients et autant d'endroit pour ce stationné, accessible pour les personnes à mobilité réduite.
Not too much stocks of grapes
(Translated) Excellent customer service. (Original) Excellent service client.
Nice place to buy wholesale products.
(Translated) I loved it, this place is flipped (Original) J'ai adoré, c'est capoté cet endroit
My favourite Costco location not only because it’s close to home but it rarely has long lines there is always lots of cashiers. They always have stock on the items we need. Parking is descent. They have a Liquor store and gas bar. Basically all Costco has to offer at this location has been a great experience so far.
Had a wonderful experience with a manager Named Jennifer at the Kingston location. She was just so polite and courteous. Just thought I should say thank you for making the visit to the store exceptional.
Excellent as usual
Purchased bulk flowers. The flower attendant was extremely helpful and the flowers were perfect.
Very busy store, lots of different products.
(Translated) (*****) I can boast of having visited several Costco stores with Monique. The one in Trois-Rivières is the best (the worst is in Drummondville - see other opinion). Orderly alleys, courteous people and, it must be admitted, delicious bites (my sweet sin). A smile guaranteed with each visit! (Original) (*****) Je peux me vanter d'avoir visité plusieurs magasins Costco avec Monique. Celui de Trois-Rivières est le meilleur (le pire est celui de Drummondville - voir autre avis). Des allées ordonnées, des gens courtois et, il faut l'admettre, des bouchées délicieuses (mon péché mignon). Un sourire garanti à chaque visite!
Very neat and clean & well stocked + helpful associates !
(Translated) For a couple, there is a loss in terms of groceries it comes down to the same price as in a local butcher's shop or a supermarket, taking into account what you throw away. Everything is in huge format, we buy more than we need. Possible savings on books or films if we are satisfied with their small variety. (Original) Pour un couple, on a de la perte côté épicerie cela revient au même pris que dans une boucherie locale ou à un super marché en tenant compte de ce que l'on jette. Tout est en énorme format, on achète plus qu'on a de besoin. Économie possible sur les livres ou films si on se contente de leur petite variété.
Awesome food when your hungover and don't even need a membership for food just say I'm going to buy a membership and walk to the the instead haha
(Translated) He's a costco like any other. Always full of people with Kirkland products. However, the employees are smiling! (Original) C'est un costco comme les autres. Toujours plein d'monde avec des produit kirkland. Parcontre les employés sont souriant!
They had everything I needed. Super busy , but in and out pretty quickly!
Best Costco location in town! The only amenity they are missing is propane. I mentioned before fast checkout but this has changed. It’s always packed it seems. Word got out.
Well run Costco, always insanely busy. Do not visit on a weekend if you can help it. Other than that they have good customer service, but pretty much the same than any Costco I’ve ever been to. They have amazing spring rolls though
I love Costco. I think everyone does. But my only disappointment is the price of meat lately. You're better off to look up your local farmer.
Excellent selection and very good prices with friendly staff.
(Translated) Well located cheaper gas (Original) Bien situé gaz moins cher
(Translated) Best company in the world. Well done Costco (Original) Meilleure entreprise au monde. Bravo Costco
I had something to return. I don't go to Costco too often but with covid, the lines are incredible. So I'm heading to the back of the line and the fella grabbing carts tells me I just have to go to the left of the main entrance! No line up! In and out zippity do da lol (:
Excellent place. Clean, friendly staff and literally everything you want or need.
Was fast in and out
Always amazing experience. I spend way more than i need to but i love it.the early mornings are the best time to shop for sure
(Translated) I don't go to your house often because I have found that there is no respect for distancing so much between customers and employees, I am really afraid of patronizing your store, the girl who watched you customers the try past people who didn't wash their hands so I left again without buying anything (Original) Je ne vais pas souvent chez vous parce que j'ai trouvé qu'ils n'y a aucun respect de distanciation autant entre les clients et les employés, j'ai vraiment peur de fréquentation votre magasin, la fille qui surveillaient vous clients l'essaie passé des gens qui ne se lavaient pas les mains, donc je suis encore parti sans rien acheter
(Translated) Very very good. (Original) Très très bien.
If you love a crowded place where people have no idea what personal space well this is the place for you. Don't get me wrong I love Costco. It has great stuff I need in bulk for great prices. Mainly just the people that don't look before crossing in the parking lot that grew up playing frogger that grind my gears.
Clothes are good quality and great value! Parking lot does not have stop signs at the ends of most roads which cteates chaos. Fries and gravy were good. Hot dog was cold. Still great value.
(Translated) Very good store! Very interesting promotions ???? (Original) Très bon magasin ! Des promos très intéressantes ????
(Translated) There are self-service checkouts now (Original) Il y a des caisses libre service maintenant
I love costco... bad for a single shopper like me! Items that are very popular become more expensive in no time... Definitely have a list of what to buy!
Love shopping here but it gets busy right away early in the morning even. I always buy too much though even with a list. So clean, so organized and I find the staff is friendly and helpful.
A complete waste.
Big Family benefit from the deals on bulk grocery and pantry items. Plus so much more. Always something new!
Well laid out. New feature all sale items price signs are green instead of the white. Masks are given out if you don't have one. Excellent prices and good selection
Me and my girlfriend love this Costco. I stay in Toronto sometimes for work and this place is better than the ones down there. We do Christmas shopping here and also get all our summer stuff and some groceries. The staff is really nice and helpful, and they always go out of their way to give you a hand. The products are always fresh too and we never worry about getting something expired or not being able to return something we got on accident. Really good place and we'll keep shopping here.
First time using the optometrist, highly recommend, very friendly and took the time to answer my questions. The price point was great!
Its like all Costco.s. Only thing I don't like is there is no standing area to eat. There isn't enough seating area so I know I'm advance not to count on having lunch there. It takes nothing to put up a counter to eat without having to ask someone if you can sit at their table. I was there the other day at 3pm. Lots of room to eat. There is lots of room to put in a counter. Hope management reads this review.
(Translated) For all kinds of things in large quantities this store is perfect. The wait for the checkouts is reasonable and well structured. (Original) Pour toute sorte de chose en grande quantité ce magasin est parfait. L'attente pour les caisses est raisonnable et bien structuré.
Tire center worker told me unequivocally that they do not offer walk in appointments, which is is contrast to what the website for this location says. They lie to you to make their day easier. (very short younger girl with dark hair was the worker)
My favourite place to buy wipes lol
(Translated) Well too many people! Du to open another in a nearby town! (Original) Ben trop de monde ! Du pour en ouvrir un autre dans une ville voisine !
(Translated) It's a Costco. Very frequented. Well-designed parking access. In addition, you have the possibility of refueling at a reduced price. What more do you want? ???? (Original) C'est un Costco. Très fréquenté. Accès au stationnement bien conçu. En plus, vous avez la possibilité de faire le plein d'essence à prix réduit. Qu'est-ce que vous voulez de plus? ????
I think my favourite thing about Costco is the gas and the self checkout! I don't mind the crowds, I just take my time while meandering the floor and sampling if I can! Kids love the cheap hot dogs, and so does my wallet!
Great products for a fair price. Staff are always willing and happy to help. I frequent this establishment often.
Extra
(Translated) Good selection of items and good service. (Original) Bon selection d'articles et bon service.
Great tire center and customer service.
Costco sells bulk items for less. They have great seasonal items you don't often see other places. This Costco was clean, friendly and had a great selection. This one also has a liquor store, gas bar, optical department as well as a pharmacy. There is lots of parking and other retail stores nearby. It is well located and very easy to get in and out of. There is also a casino across the street!
I prefer this Costco mainly because it is less busy or seems less hectic. The parking lot has a better layout and it's not hard to find a spot. Staff are friendly and helpful, whenever I've needed help and the checkout lines move quickly.
(Translated) Varied merchandise. Reasonable price (Original) Marchandise variée. Prix raisonnable
I love it specially self check out you don't have to fill in line.
Limited selection,
Fair prices though they tend to run out of some items quickly. With covid, and the reduction of customers allowed in the store at once, they need more check outs open.
I didn't go in at Costco....I wasn't that blunt 2 catch any virus.....but wow. The car lot was full
Long line-ups going all the way down the side of building but they move fast 10-15 min wait Dont forget your phone to browse your social media ????
Had a terrible visit to Costco tonight; the associate working self checkouts was extremely rude and had no customer service skills.
Can’t ever go wrong with Costco Bring lots of money
Pretty good Costco overall. It had a bit of a line to get in but it didn’t take too long to get it. The prices of a lot of the items went up a little bit since the last time I was there but overall a pleasant experience
Love this place. Everything you could want and even stuff you need! Hahaha.
The lady made my wife feel discriminated against, not friendly customer service only the lady at the check out was friendly to us. The foods cheap and good deals so guess we gotta put up with it.
Costco, always busy. Some deals, otherwise check your grocers prices. Great for families, if you need quantity.
The cashier DEB treated really bad she don’t know how to speak or behave to customer don’t have any ethnic to job 100 percent unprofessional she make our whole day terrible with her attitude don’t know why Costco kingston have these kind of unprofessional staffs
Big warehouse with many workers. Most have the same atmosphere. I used the cell phone kiosk; they have cheaper warranty bit it doesn't cover lost or stolen phones only repair or defects. It would be nice if more tellers were open especially on 91st street which I have been told is the busiest Costco in North America.
Hate the stupid card waving entrance policy. It's offensive.
One of my favourite Costco's to go to. It's also close to my house so I often find myself going there to find a last minute dinner meal.
Line was long as usual. But once inside, the service was rapid, got through in a jiffy.
(Translated) Costco is Costco, the only difference that can make the experience enjoyable or not ... is the people who shop there. (Original) Costco c'est Costco, la seul difference qui peut rendre l'expérience agréable ou non... ce sont les gens qui y magasine.
(Translated) I really like buying quality clothes and shopping with my sister her take a membership card to buy a lot of people can not take advantage of it (Original) J aime beaucoup acheter des vêtements de qualité et faire des achats avec ma sœur sa prend une carte de membre pour acheter beaucoup de personnes ne peuvent pas en profiter
Very nice store, clean and new. Good staff. What else can I say, it's a Costco.
Shopping here is always an excellent experience! I especially like how quickly they took action with covid. The employees are amazing, the store is clean and well-stocked, and everything runs smoothly. I've been to a few others, and this is my favourite.
(Translated) I am an elderly person and my resistance is no longer what it used to be. But willy-nilly, I found what I needed. I'm going to have to go back to finish my commissions, but I like to shop at Costco. (Original) Je suis une personne âgée et ma résistance n'est plus ce quelle était. Mais bon gré mal gré, j'ai trouvé ce que j'avais de besoin. Je vais devoir y retourner pour finir mes commissions, mais j'aime bien magasiner chez Costco.
Well stocked shelves, you have to check out the whole store, to there is a lot of items to check out. I'm never disappointed that I went to Costco. Always check out the phamlet at the front of the store, to see what is on sale. After wards go to the in store restaurant and check out the hot dog and drink for $1.50, you can't beat that. Take the whole family.
(Translated) Very large area with lots of products and quality products (Original) Très grande surface avec bcp de produits et produits de qualite
Very organized through our new Covid-19 times. Line ups moved quickly outside to get into the store, there weren't too many people in the store. Still a little difficult to socially distance at times but overall a good experience. Line ups at the cash was very fast moving and great! I found it a little difficult to hear her behind the glass and mask but that was a me problem and she was very accommodating!
Busy but service was fast no line ups,no wait Time. Thank you
Always have great in-store deals in all costcos. The clerks here are very patient and friendly.
Costco is my favorite place to buy. Good products and prices. Great customers services.
The Costco here in Kingston had been one of the few places I will shop at durning this pandemic. They clean the carts and will clean the cart again if you ask.
Costco is my favorite place.They have a great pharmacy, the pharmacists are excellent and so educated. The food is awesome at great prices and quality. Then there are all the specialty items. What's not to love except the lines. But there are only so many tills and to many people who love Costco. Plus they have discounted gas and alcohol.
Love this store especially now that your not crammed in with thousands of other people love the space.
(Translated) Always a great shopping experience at the Chicoutimi warehouse! It must be said, the world of Saguenay is welcoming and friendly ????❤️ (Original) Toujours une belle expérience de magasinage à l'entrepôt de Chicoutimi! Faut le dire, le monde du Saguenay est accueillant et sympathique ????❤️
Costco is all about bulk and wholesale, if this is what you're in to this is definitely the place to shop. Also you will find the odd need that you like to buy. I've not been disappointed in Costco product at all. Plus the added benefit of membership will go a long way if you invest in this forum of shopping. From rebates to offers to gas at a lower rate is an all round good place to be. I give it only a 4 out of 5 due to staffing issues from not enough staff to at best a little less than courteous sometimes. Albeit I'm not there to be treated like a pet I'm there to buy bulk product lol. Keep it up Costco!!!
Love the taste testing !
A great Costco! It wasn't busy, there was a lot of cleaning happening and a great selection of products.
(Translated) The Costco at closing time is the best time to go (Original) Le Costco au heure de fermeture est le meilleur temps pour i aller
Great place to shop but be prepared to spend more than you wanted. Too many cool things to pass up. Sometimes the cash lines are long but my biggest pet peeve has to be the second wait line when you are leaving. Waiting in long lines to have your receipt checked is very annoying at times. When they are quick it's not so bad, but those occasions are few and far between it seems
I travel an hour to get here and sometimes I pick up things for my family members and I like to get subtotals for them. I think the store is clean , well organized and has good deals. I was there yesterday however and it wasn't as nice of an experience. I asked the cashier for two subtotals and I may as well have asked her to pull out her own teeth. no one else has ever given me a problem, but she was so unfriendly and rude for no reason. I pointed out the items that I wanted a subtotal of and she rolled her eyes and said that for next time I should put one of the grocery barrier sticks between the groceries that I want a subtotal of. No one has ever said this to me before & it's no problem but it's the way she acted. At the end of the transaction I told her have a nice day, and she responded with nothing, maybe being a cashier isn't the job for her.
I am a previous employee from this location. Being able to see old friends that has treated myself and my son as family.
Always good and polite service.great prices.
Lots of options and deals. And best of all - No long lines! Since the pandemic, there’s always a long line going into major supermarkets but not here in the morning.
We found what we were looking for. We came to this spot from Whitby and it was worth it.
(Translated) Courteous staff, smiling and very kind ..... The service is excellent ..... We take good care of customers The store is clean, so are the washrooms .... (Original) Personnel courtois , ..souriant et d'une grande gentillesse..... Le service est excellent..... On s'occupe bien des clients Le magasin est propre., les salles de toilette aussi....
A well run big box store , extremely efficiently run huge operation .
Full of miserable customers! Staff are awesome and kind! If you do your math there are some great deals+
Big and nice as always my experience shopping at Costco
I love Costco in the service that I receive here. Having a membership here beans that I can buy high-quality food including produce and especially high-quality imported cheese. I absolutely love Costco and recommend it to anybody that is looking for a great place to shop. The parking lot can be daunting at times but the cashiers are always very quick here.
Alot of times we have to wait in a long line up for cashier, but this time every cash was open. We got through quickly
Very good place to save some money buying in bulk. Found meet at $21 per kilo.
Warehouse manager Dave Hahn and his team including Ken Madore promptly solved a problem one of the Costco Optical staff caused. While the problem was very frustrating and shouldn't have happened in the first place, the solution was fair and I'm enjoying new eyeglasses. Thank you, Dave, well done.
This Costco is my personal favourite one to attend. The staff is friendly and always ready to help you find stuff if you can't find it!
Very clean very full of items and straight. Staff are awesome..don t get too go very often as cov id is still here.but i took a chance today with a friend
Great store but absolutely insane parking lot.
My experience here was fine and standard like most locations until check out time. I experienced an extremely rude & miserable clerk which I gave her no reason to be rude towards me as I was respectful, I was left very unimpressed and will be going to other friendlier locations instead.
They should have some shopper etiquette signs up. Always good deals on bulk stuff though.
Costco's customer service has begun to take a dip. The staff no longer greet you when you come to the cash, or at least rarely, and generally say very little at all. I understand with masks and covid, communication is hard, but its just coming off as rude the last probably 5 or 6 visits I've been here.
Great place to get a membership and shop alot of great items at great prices ..
Excellent service.
Best place to buy a small refrigerator + it was pretty quick no long lines
Nice to see that the store is kept clean. The check out has improved, they have gotten faster.
Pleasant as always Need more cashiers .
(Translated) I find it very difficult to keep our distance because there are too many people who are impatient and brush against you to shop! (Original) Je trouve que c'est très difficile de garder notre distanciation car il y a trop de gens qui sont impatient et qui te frôle pour faire leurs emplettes !
I understand that everyone is stressed with the pandemic and how generally busy Costco Sudbury is. However the staff need to not berate customers at the check out. I was absolutely appalled and disgusted by the attitude of the cashier who cashed me out.
Worst Costco experience ever. I was at self check out and an old lady on a power trip yelled at me because I forgot my wallet at home and had my sister (who has the same last name as me) pay for my 4 items. She said it doesn't matter and that it has to match on the reciept or she gets in trouble. IF IT WAS AN ACTUAL POLICY PUT UP A SIGN. What a pathetic excuse for an employee.
(Translated) There is chic, beautiful place and quality products are sold there super eh ladies? (Original) On y trouve du chic bel endroit et les produits de qualités y sont vendus super hein mesdames ?
VERY busy store. If you are not there early expect to wait in the line-up. There is no express line if you are getting just one or two items. There is no signage as to where things are; you just have to explore or ask. The gasoline is of great quality and very well priced for Costco members only. The city needs to improve access. There can be lineups just to get into the parking lot.
Oh Costco. I have a love/hate relationship with this place (mostly love). It has an enormous selection of products (yes, often in very large quantities) at very reasonable prices. The store brand products, prepared foods, produce, fish and meats are all very good quality, and are great value. The only knocks are what comes from a store that has these qualities - jammed parking lots and aisles. There is usually an orderly flow and people are understanding as everyone is in the same boat, but a Costco trip is still something to get mentally prepared for. Once there, it is well worth it!
Always find great stuff
Great experience visiting here today (Saturday in the afternoon). There was a line created outside for those who wanted in but it didn't take me that long to get through this. An employee even greeted me, offering everyone a face mask to wear; although not required to wear. The store wasn't as packed as I initially saw. Everyone was maintaining their distance between each other. Everything I needed was in stock! Exceptionally fast experience at this Costco location! Highly recommend.
Recently kicked a father and his autistic son out cause his son can not have anything covering his face and as per MOH for Ontario kids with disabilities do not require a mask of it impeads their disability
TO CRAZY HUGE LINE UPS !
Much quieter than some of the other Costco locations in the city. The only thing that is terrible is the layout of their parking lot....
I love Costco, however, this location is ridiculously small, crowded and in need of an expansion. The Quinte location needs to open up ASAP. It doesn't carry products that the Maritimes locations carry, and when ordering online it only allows you purchase whatever your closest warehouse offers. Excellent staff, clean.
(Translated) I love almost everything except the person who checks the bills before going out, it is useless for me, we just passed the box that you want to fly from the till till the exit. (Original) moi j aime presque tout sauf peu-etre la personne qui vérifie les factures avant de sortir,c est inutile pour ma part,on vient de passer la caisse que voulez- vous que l 'on vole de la caisse jusqu'a la sortie.
Very efficient and busy store. No gas bar at this Costco location. Masks are required with signs showing proper use.
The V-8 I was looking for was on sale, the undershirt was in stock and there were no line-ups for the chicken wings. Costco heaven.
(Translated) Always a pleasure to go to Costco. They have a very wide variety of quality products at an excellent price. Outstanding service from all staff. The products are tasty. (Original) Toujours un plaisir d'aller chez Costco. Il ont une très grande variété de produits de qualité à un excellent prix. Service hors pairs de tout le personnel. Les produits sont savoureux.
Well, it's a Costco so, not much not to like. Sometimes wish the inventory turned over faster. Would like to see more racks of beef ribs in that department. Gas station is always ridiculously lined up from 4-9pm...
Really busy place. Friendly and helpful
Great prices and selection of items in bulk but the lines are too long and parking is hard to find. It is always just so busy, it would be better if they built more locations.
Costco was awesome! It was my first time being here today and it was definitely a cool experience. Lots of employees there to help at all times, large isles, everything you could want. Only thing I didn't like was how insanely busy it was!
It's Costco. They all are variations on the same theme.
Busy and not enough cashier's
Good croissant, excellent customer service. They only get 4 stars because it is just so crowded!
Very bad experience with Aida, I wanted to know how to open a membership, she almost wouldn't let me ask questions and finally made me waste my time. While trying to solve the problem I was threatened that for 18 months I could not be a customer if I canceled the membership... They must improve customer service.
Best things for almost the best price
COSTCO is the most important and comfortable place to stay shopping all day ♥ long. Nice place, excellent facilities, awesome customers service, cashier's friendly service. I feel happy shopping at COSTCO. ❤ 100% SATISFACTION.
Very busy place but great meat deals
First time dealing here, and going. Hige sakes, ❤seeing bulk stuff. Idk if I'd shop all the time, but it be a treat once in a while.
(Translated) A box only. If others open one does not offer priority to the first customers. Relatively helpful clerk …
What's not to love about Costco? Their warranty has no comparison. Tip: don't want to buy a membership? Get someone to buy you a giftcard ????
As expected, staff and customers moving along despite Covid restrictions. Bathrooms however need updating and weren't the cleanest.
Kingston Costco is quiet and efficient even in the lock down. We have been to others in Mississauga and everything from the parking to the line ups was crazy busy. Wish it had a gas station, they should purchase the one next to them.
Bright, clean store. Oodles of unique products and all your regular grocery needs at great prices. Kirkland brand is always top quality with an excellent price. Friendly and helpful staff at this westend Costco location always makes for an enjoyable outing.
First I never thought people like Costco, and never new its cheaper with membership, with out membership don't even think about it, you won't get in or out, you must have a membership, and then you can do shopping, its great for families with children. Cheaper than superstore, Safeway or save on foods.
Smaller Costco, but on a Wednesday mid morning managed to get right in and out under 30 mins. Friendly staff. Clean carts available (no waiting). No gas bar though
(Translated) That's great!!! I love Costco We find everything A smiling staff There are things that we do not find elsewhere. (Original) C est super!!! j adore Costco On trouve de tout Un personnel souriant Y a des choses qu'on ne retrouve pas ailleurs.
(Translated) What more can we say about Costco? Excellent products, no wasted time at checkout, good customer service. In addition to temporary discounts on several products. (Original) Que dire de plus de Costco? Excellents produits, pas de pertes de temps aux caisses, bon service à la clientèle. En plus de réductions temporaires sur plusieurs produits.
Great store very clean and organized. On a holiday weekend it was so quiet!!! Also go great deal on last years luggage, 3 piece lightweight hard case for $139.97. Not many left.
(Translated) Very large warehouse style store. Not very strong on the decoration but the prices are good. The employees are quick and efficient. It's easy to get lost if you don't know the cosco store. There is a large area with …
I dropped into this location hoping to get an oil change and tire rotation for my vehicle. Surprise, surprise, they don’t offer anything but tire work. So, Plan B was invoked and tire rotation it is! Jeff O. in the Tire Centre explained that it was a 2 hour wait; I have lots of time on my hands at the moment. He queued me/my vehicle up but also took the time to update my online customer file. Apparently, 3 other previously owned vehicles were still on file. Deleted! After inquiring about all-weather tires and their quality, performance, and pricing, Jeff relayed the very positive customer experience/feedback and the fact that I would save over $200 for four tires compared to what was now installed. The kicker was that tire tread life expectancy was 100,000 km. Amazing information! I said he sold me...on my next tire purchase. That’s five-star customer service! During my wait I toured the store.
(Translated) if the price quoted by optical scanning is higher than the price displayed on shelves or elsewhere, the customer is entitled to receive the item free of charge if it is worth less than $ 10 or, if it is worth more, to receive a discount of $ 10. The Bureau considers the accuracy of the optical reading of prices to be an important element in the confidence of consumers. even today the total of the shelves is priceless and supervisor instead of asking you to put the price he treated badly I just ask to pay the price (Original) si le prix indiqué par lecture optique est plus élevé que le prix affiché aux tablettes ou ailleurs, le client a le droit de recevoir l'article gratuitement s'il vaut moins de 10 $ ou, s'il vaut davantage, de recevoir une réduction de 10 $. Le Bureau considère l'exactitude de la lecture optique des prix comme un élément important pour la confiance des consommateurs. aujourd'hui encore le total des étagères n'a pas de prix et superviseur au lieu de te demander de mettre le prix il a mal traité je demande juste de mettre le prix
Nice place for family shopping. I go there for this one
Typical Costco, you go in thinking you will not over spend.
(Translated) Plenty of parking space, all the benefits of a costco, high traffic but excellent checkout service so that it does not delay too much (Original) Beaucoup de place dans les stationnements, tous les avantages d’un costco, achalandage élevé mais excellent service au caisse pour que ça ne retarde pas trop
(Translated) Advantageous for some things, ideal for large families. Small "problem", you have to be careful about certain prices. If you see something you like and it's reasonably priced ... Buy it because often, if you wait too long, there's nothing left. (Original) Avantageux pour certaines choses, idéal pour les grandes familles. Petit "hic", il faut faire attention sur certains prix. Si vous voyez quelque chose qui vous plaît et qu'il est à un prix raisonnable... Achetez le car souvent, si on attend trop, il n'en reste plus.
(Translated) At the electronics department I asked an employee for information he vaguely answered the questions but without any more smile in the face I seemed to bother him, the same week I returned to it another employee told me answered with good service. (Original) Au département électronique j'ai demandé un renseignement à un employé il a répondu vaguement aux questions mais sans plus pas sourire dans le visage j'avais l'air à le dérangé, la même semaine j'y ai retourné u autre employé m'a répondu avec un bon service.
Costco is a very good place to get brand name stuff at a good price. We like it’s meats, vegetables, jewellery, and everything... I sometimes find great books and home decorative items there as well. They do good weekly or biweekly sales on random items whether in the their flyer or not. Their return policy is amazing. The kids like to eat there. We shop there on regular basis.
Our first solo visit. Went smooth and we were in awe of how many items Costco wholesale has
Broad selection, good prices. Lots of energy efficient lighting on sale at the moment
We always shop at Costco.It’s one of my favourite places to shop for groceries and household stuff.No one can beat Costco prices.One thing I find that Costco is a bit lacking in customer service.May be they don’t have full staff or maybe because they are always busy.But I never find smiles at any Costco employees.They are always rushing you through cash out counter.
quick return line, staff always friendly, well stocked
Everything is available! Except auto parts!
Poor customer service. Took them half hour to look for something and ended up disapointing me by saying i cant help you... Also ordered food he was out of bbq sauce and did not want to give honey mustard cuz cuz its not for it. I pay for the sauce and did not get a substitute. Like comon.
Perfect!
Had new studded winter tires installed, great service. While I waited for the work be done, shopping a bit only 2 cashiers open at 6:30 pm trying to direct people to self checkout with the long wait to get ringed in by a human. Don't go down that road Costco. Your shareholders have made enough profits off the pandemic. Have a bit of respect and man up the tills.
can buy anything like i mean anything
Ample parking. Friendly, hrlpful staff. Clean washroom. Covid protocols in place but could b more measures in place. Eg I personally I believe the belts should b wiped down after each customer especially if there has been package leakage. Merchandise in items not on lockdown kinda limited in variety.
Convenient location (what can I say it's Costco)
We went to Costco this last weekend and we were very happy with the precautions Costco took to keep everyone distanced from one another. Allowing only so many people in at once made it quicker to find what we needed (from the excellent selections) and the shorter lineups meant everyone was rolling through pretty quickly! The staff is always courteous and helpful, good job Costco!
(Translated) The fact of not being able to take our bags or have boxes at our disposal is really unpleasant when we serve our purchases in the car (Original) Le fait de ne pas pouvoir prendre nos sacs ou avoir des boîtes à nôtre dispositions est vraiment un désagréable quand on sert nos achats dans la voiture
We had an awesome experience wit Ramy at Costco cell phone dep
(Translated) Very good service. The employees are very competent. (Original) Très bon service. Les employés sont très compétents.
Well, it's a Costco, so if you've been to one before then you know exactly what to expect. This location is the best one in the city because you can actually find a parking spot. I live close to the Millwoods one but happily drive clear across town to this one so I can a really find a place to park.
Costco is our favourite place to shop for the majority of our goods!! Food, Clothes, tools, electronics, and even outdoor activities Costco has something for everyone! They also have the cheapest gas by far! ????
Fast services, find all that I want. Good news updates construction nearly. I like this "Big in Canada" : )))
(Translated) Everything at a competitive price except that the prepared meals are expensive. (Original) De tout a prix compétitif sauf que les mets préparés sont cher.
Fantastic place to shop, noting that crowds could be a problem. Employees are there to work and move you through at a fast space, so be ready. Prices are competitive and lower for many items. Their Kirkland brand is very good on most items, except their lotion. Their cereal section is relatively fair with many high sugar items. They need more Natural Path (organic cereal) and less sugar. Their W.C. Garcia crackers are terrific and gluten free. Their online higher end purchases are typically cheaper. They usually don't offer cheaper quality items, as well. But they do limit what they offer. Still, worth finding those items that you need and getting an extra guarantee at no extra cost by being a COSTCO member. Amazon tends to be higher for most comparative items.
Great place for gas and buying bulk with some good discounts. And a fantastic return policy. Pick and choose times to go, though. It's not as busy as other Costcos in the city, but I'd still recommend going during non-peak hours.
(Translated) Superb experience. Very good quantity / price ratio. I made my friends happy thanks to Costco. (Original) Superbe expérience. Très bon rapport quantité/ prix. J'ai fait le bonheur de mes amis grâce à Costco.
Tha best...we in Sudbury are so fortunate to have this business in our city.
Let's start with the lady at pharmacy serving a customer before me, then the guy behind me because he was here 'earlier'. Gave me huge attitude. Then the cashier was extremely rude to me and my father. I dont think I'll want to come to this location again. As customers, we were treated poorly 3 times during the time we took my 90 year old grandmother here as well today for a bite to eat. Awful awful disrespect for kindness in this location.
(Translated) 5 stars to the lady with colorful piercings opticlub whose course I forgot the name ... She was very kind and professional with me! My glasses finally hold on my nose haha thanks a lot ???? (Original) 5 étoiles à la dame aux piercings colorés au opticlub dont bien sûre j'ai oubliée le nom... Elle a été très gentille et professionnelle avec moi! Mes lunettes tiennent enfin sur mon nez haha merci beaucoup ????
Great place for bulk, very busy, as is every Costco ever, but the money you save and the selection of less know but awesome products is awesome. Definitely reccomend.
Get gas 1st just in case you purchase something that would melt such as ice cream, has the lowest hotdog combo prices in the city and has pretty much anything in bulk from food to computers / also sells giftcards for restaurants/theatres at a discount
This is the place to shop. Great in store selection of TV's, dishwashers, glassware, clothing and furniture. If one needs more choices then there is always Costco.ca. We also do 90% of our food shopping here as well. We also use the Pharmacy, Optical and Tire departments as well. Being part of the Membership just makes sense. We are able to have access to the discounts and we get money back at the end of the year which pays for our annual Membership.
(Translated) Not as complete as those of the big cities but the savings and the exclusive products are there. (Original) Pas aussi complet que ceux des grandes cités mais les économies et les produits exclusifs sont au rendez-vous.
Since the beginning of Covid I've been impressed with how costco has managed the crowds. Today it seemed they weren't prepared for the volume this long weekend. Overall it was a good experience but revisiting their covid protocol when busy may be needed. Customers were not social distancing when lining up to get in.
(Translated) Varied and quality products, courteous and efficient employees despite the almost constant high traffic. Only downside: many disposable products available in large quantities (eg, non-rechargeable batteries, razors) and unwanted overwrapping of some products. (Original) Produits variés et de qualité, employés courtois et efficaces malgré le fort achalandage quasi-constant. Seul bémol: plusieurs produits jetables offerts en grande quantité (p.ex., batteries non rechargeables, rasoirs) et suremballage non nécessaire de certains produits.
(Translated) Small Costco which did not seem to have all the same products as in Quebec or Montreal. Disappointed. (Original) Petit Costco qui ne semblait pas avoir tous les mêmes produits qu'à Québec ou Montréal. Déçu.
Great pharmacy staffs. The pharmacists know what their doing. Very friendly and they explain the use of the medication really well. They care about the customers and their medications. Highly recommend this pharmacy. The best.
Shopped here today and the lady in the cashier,blonde with accent is so bloody rude! Can't even fake a smile! Very condescending while talking to a customer! Seriously, if you can't even try to have a pleasing personality or be polite enough to work in retails then look for another freaking job!
Great place, super busy today but lines were moving really fast..great job Costco employees
Place was packed, and yet the staff were friendly and very speedy.
It's Costco ????
Good selection, good quality, good prices and good people. All in all good experience
Wonderful staff .. excellent service .. favourite shopping place
The store was ok. In Trois-Rivieres. But there was a lot of stressed customers, they should relax a bit.
Obviously this place gets insanely busy on the weekends which I don’t like but if you go during the week it’s usually fine! All workers here have been very helpful and genuinely friendly - great customer service
It's a Costco...what more can be said?
Excellent service
The employees at the front didn't treat nice.
No masks! Get over it Costco...
It's Costco , if you've been you know what to expect.
It will be better if executive price can automatically be applied when the cashier scan the membership card.
Always crazy busy. Very far to drive for not that much better than No Frills and Wal-Mart prices. Prices should be far better when having to pay a membership in my opinion.
It is setup differently than Yellowhead gas bar. Had to wait a while before getting gas. Be glad when Yellowhead opens.
(Translated) The staff respects the law well without going too far with COVID, and in addition we find everything pomal .. perfect can those who have businesses and or even a family .. (Original) Le personnel respecte bien les loi sans trop capoter avec le COVID, et en plus on trouve pomal de tout .. parfais peux ceux qui on des commerces et ou même une famille..
(Translated) The traffic clearly demonstrates the quality of the place. However you have to expect to spend a lot of time on site and to come out with a rather high bill, you never leave with only 2-3 items. (Original) L'achalandage démontre bien la qualité de l'endroit. Cependant il faut s'attendre à passer beaucoup de temps sur place et de sortir avec une facture plutôt élevée, on sort jamais avec seulement 2-3 articles.
Changing this to a 1 star review. Attempted to buy a watch as a gift this afternoon. It was 15 minutes before I could get staff to open the case so I could see the watch I wanted to buy for a relative's birthday. 10 minutes in line to pay. 5 minutes more at the merchandise pick-up counter before the staff advise they cant find the box. (The watch I got was the last one, the demo unit, but the box was missing in action.) That's 30 minutes now, still waiting. After another 15 minutes of searching for the mystery watch box, I was offered a different watch box from the same brand instead. I declined as this was a gift, and I wanted the warranty card and instructions (obviously). After over an hour, I had my money refunded, left with no watch, and arrived at the birthday with no gift. Leaving a loyal customer so disappointed when they were depending on you for a quick and straightforward experience has made me think twice about renewing membership. At least I walked right out past the 5 minutes lineup to get a stripe on your receipt.
(Translated) Since the expansion, circulation inside has improved. Checkout service was quick and hassle-free. (Original) Depuis l’agrandissement, la circulation à l’intérieur se fait mieux. Le service aux caisses fut rapide et sans tracas.
long wait...????????????other than that Coscos is EXCELLENT ????????????
Great!! Found everything I needed and the technical support in wireless was very helpful!! I have never had a bad day at Costco!! Just wanted more money to be able to buy some great deals I seen!!! Lol ???? next time ????????
Excellent place.
Surprisingly quiet on Saturday before Easter
(Translated) Going there with my friend is great ... (Original) Y aller avec mon amie c'est Super...
It's about the same as any other Costco on earth - and that's a good thing. The employees are always super friendly even when its at its busiest so I can't complain.
... It's a Costco. You go for the food samples, and stay for the hot dog coke combo. I sometimes wonder why they bother with a food court and you have the equivalent of a meal in store... Maybe for dessert? Regardless, Kirkland will always be a trusted brand. -1???? as I always gain weight. Also: PARKING SPACES DONE RIGHT. Double line for life.
Even really busy we were served right away at the seafood area. The line ups were huge but moved very quickly. Pleasant staff.
Costco Sudbury is always busy. The parking lot was poorly designed and the result is that shoppers literally spill out onto the road when they are exiting with all their stuff. The propane fill area is also poorly located and causes congestion in the lot when people drive their cars up to fill up their tanks. No complaints with the actual store though! Employees are friendly, returns are easy, product is well stocked and easy to access and cashing out is relatively quick. I have had good experiences with the optical department and pharmacy.
Great place to shop, always good deals going on. It gets busy but not super crazy so it's great.
I’m an avid Costco shopper. However, the Sudbury location has terrible parking. Safety is not paramount when exiting the plaza. Though, this may be a RioCan issue. That being said, Costco does have input when they built this location. Im happy they finally offer self checkout.
Honestly don't expect much from a Costco chain but everytime ive been here every associate is super kind and lovely to talk to so i gotta give them a good review just for those amazing people c:
The Parking lot is definitely not large enough.
Fully open and not crowded when I was there on a Thursday afternoon.
Great location! They have done a good job with their covid controls. Other shoppers were curtious practicing patience while physical distancing ourselves. Got our groceries and exited.
Great place for bulk buy and a one stop shop usually can find unique items as well
(Translated) Good service good price (Original) Bon service bon prix
Not the same without the free samples but still good very busy at times (almost all the time)
Busy as always, but worth it!
It's a Costco. There is little difference between them in Edmonton. They still ask if you want a box. Of course I want a f@#$&+ box. Why? Have you suddenly gotten bags? Nice staff. It was good. Spent too damn much.
Clean Store Friendly stop very helpful clean restrooms
I don't go to Costco often but every time I do it seems like the cashier staff are very rude. First example (Nov 2014): Had a Costco business card and was told to go buy items. Get to the till and I am told I can't use this card as it doesn't have my picture. It is a business card and doesn't have any picture. I am forced to buy a membership to get the items I was told to get. The cashier was very rude and degrading. How is it my fault that the provided card from Costco does not have a picture? Second Example (Jan 3, 2016): Was given a Costco gift card for Christmas. I decided to go to the Whitemud Costco and pick up some groceries. I get to the till and I am told I can't use the gift card because I don't have a membership. The website VERY CLEARLY states "Members and non-members may use the Costco Cash Cards to shop at any Costco location in Canada". The lady at the till was very rude and forced us to renew the previous membership from 2014 using the gift card. Another wasted $55 since I don't shop at Costco unless asked. Why would I ever purchase a membership willingly after experiences like these? It seems very consistent that the cashiers like to degrade people in front of a large number of customers and force them to purchase memberships. I am sure I can't be the only person who this has happened to as many people likely were given these gift cards for Christmas. I understand this is a members only place but they have methods for non-members to shop, yet they don't actually allow non-members to shop. I am very disappointed in the service received at Costco and won't willingly return unless made to in the future.
great place and great prices
Excellent customer service, the staff is always friendly and helpful. Great prices and amazing products. Wish we had a Costco Gas Station (there is room at the corner of both intersections if they blast some rock!) Parking can be a bit crazy on weekends.
(Translated) Courteous and smiling staff, good service. Cleanliness, we find everything we need. (Original) Personnel courtois et souriant,bon service. Propreté,on trouve tout ce qu'on a de besoin.
This Costco is the newest branch in Edmonton and located in a fairly high-end neighborhood. Staff are nice and friendly. It could get busy but since it's so far west it's not as busy compared to the other Costcos within the city.
Cheapest gas and hot dogs around
I know the staff can only do so much and I feel for them. They themselves are doing an amazing job, but People are not respecting covid protocol. They really need to be more strick about making directional arrows. Especially with the recent spikes.
Very busy. Thank goodness for their amazing staff that keeps the long lines moving quickly.
Fast tire shop service had me rolling again in no time!
Costco
It's great, but because half the city is inside at any given time, you better know what you are looking for before you enter
We do most of our groceries here. Great quality and value.
Love this Costco. The bathrooms are remarkably clean, the service here is great and I love that they have a self serve checkout here!
(Translated) Moved to 9401 des sciences but the gas is still in the same place (Original) Déménagement au 9401 des sciences mais le gaz est toujours à même place
What can I say... I love Costco! Staff are always so helpful and when I unintensionally returned a battery that was accidentally tucked in with the actual item I was returning - they found it and refunded me... Thanks for being so great at doing what you do!
A standard Costco with a standard Costco layout, but without a has bar. The savings on bulk purchases are usually quite good just like your average Costco. The site has a tire centre, garden centre, food court, pharmacy, wireless booth, service desk and the remainder of the standard stuff you have come to expect (minus the gas bar). There is plenty of parking and they have done a great job mitigating the risks of the covid19 pandemic as well..
Love this place but hate the crowds ????????
Most things you need and many you don't but will buy anyways
The best after sale service one can get from this store. One can buy from fruit to furniture from this store. You just name it and it is available at Costco. Don't ask for jumbo jet that may not be available. The only issue is not open to the mass public only members can shop there and are only few in each city.
Light traffic in the store for a Thursday which was pleasant. Very well stocked, usually they have what I need. Pleasant and helpful staff.
We love Costco. Great prices, great quality. I have never been disappointed with any product Ive bought here... And if you were, you can't beat their return policy.
(Translated) Good price, good choice !! (Original) Bon prix,bon choix !!
Excellent service! Thank you
Best place ever
We go there all the time. I love their poutine the best although unfortunately because if covid we can no longer eat inside. It's the cheapest place to eat in Kingston with the best value IMO.
(Translated) With the works and everything changing places, it's a bit of a pain. Fortunately it is still the same good costco service. (Original) Avec les travaux et tout qui change de place, c'est un peu pénible. Heureusement c'est toujours le même bon service costco.
It's Costco nothing special but way better then walmart
It was pretty busy. Renewed card & was overcharged. Normally not so much confusion by staff.
Great Costco, as are most, that is now offering self checkout. Only downside is it is always very busy after 3 pm weekdays, and worse all day on weekends. Lines are long but they do move quickly, parking is pretty cutthroat. Staff are friendly and helpful. Always be sure to check the dates on food I saw a couple moldy expired cheeses on the shelf last time I was in. Optical center staff are all *fantastic*.
(Translated) Tablet full but see that people are nervous about their reaction ???? …
Always an adventure to visit this store. Parking lot is busy but the parking space itself is always roomy. The store is always clean and busy with customers. Even on busy days the line-ups at the cash register move along at a pretty good pace. Staff seem to be happy working there and are willing to always help out. They make you feel very comfortable.
(Translated) A child next to the cheese hit me in the party but if not the establishment is good! (Original) Un enfant a côté des fromage ma frappé dans les partie mais si non l'établissement est bien !
Costco has a lot of bulk items for your purchasing needs. I mean their food tastes good, the prices are good and generally the staff is pretty nice. I don't necessarily have any gripes about this location specifically but do not come here on Fri/Satur/Sunday because it's usually super busy and hard to deal with people.
Been to this site a few times now & this is by far the friendliest, most helpful staff I've encountered!
Very nice workers ,I buy my maet from there
They change the days for seniors it-start tomorrow then they change their mind and keep us at the door Not nice management!! Keep your elderly at the door ????????
Love Costco but wish less other people did. Parking is always ridiculous and gasoline buyers are often backed up into the driving lanes.
This Costco has always done right by me in terms of prices, quality of the merchandise as well as their tire centre. If you can look past some customer service hiccups, the store is a great place to shop. They can be very pushy for the executive membership card, but if you shop here once in a while, there is absolutely no need for it. You and your partner get a card each at the gold membership level as well, despite what you might be made to think when you sign up. The food counter is also good for when you want some cheap food on the go. Quality-wise, it tastes great, but I can't comment on what goes into it. Overall, great store for buying things in bulk at cheaper prices, than if you would in smaller amounts at your local grocery store. Also, if you're looking to buy gas as well, Costco in general has the cheapest prices around, usually quite a few cents lower than the competition. The membership is definitely worth it for me for this perk alone.
Usually a great place, but I'm recommending that if you or a loved one are at risk for Covid-19, then I advise ordering online if you can. Needed meds for a loved one, and the place was really busy, a few of the staff were not wearing a mask properly, and the social distancing was inconsistent. Order online if you can.
Went to buy wiper blades; they had all sizes except the one I needed (24"). One of the rare bad experience at Costco.
Tons of food items, and even electronics and furniture, oftens at great prices if you're willing to buy in bulk. I just wish the store weren't so full whenever I go.
I enjoy Costco and we purchase all the baby stuff from here! I've saved so much money from buying in bulk and it shows in my savings!
(Translated) I liked to go in this costco not as big as that of laval but much more pleasant jostling or long girl at the checkouts ???????? (Original) J'ai bien aimé aller dans ce costco pas aussi gros que celui de laval mais beaucoup plus plaisant pas de bousculades ni de longues fille aux caisses ????????
Excellent as usuall
Love this store...not just for the bulk food but it's a good place to shop for Christmas gift. And honestly who can pass up the Jumbo Hot dog combo for 1.50!!!!! It's worth the membership ????
It's better than the Costco by my place. Can find a lot of different things and some good deals, but normally buying large qualities. For small families, it may not be very convenient.
(Translated) I like going to the costco there are always new things ... and in addition I buy in large quantities except that there is no pharmacy yet (Original) J'aime bien aller au costco il y a toujours des nouveautés...et en plus j'achète en grosse quantité sauf qu'il n'y a pas de pharmacie encore
Horrible. Need more leniency to customers. Just because I do not have a Costco card and my partner has would give them any right to judge me as a shoplifter when I'm using and paying all the groceries from my own bank account. Like seriously people my partner gave her card in front of u and the money is coming from the same account we've shared for 3 years.
(Translated) Propane service in slow winters very slow, suddenly my full tank must go inside paid, then come out and wait again for the comis to verify the invoice before the delivery of the bottle. Long very long before it comes out. The 2 times I had the impression of disturbing the clerk. Malaise !!! (Original) Service propane en hivers lent très lent, un coup ma bonbonne remplie il faut allez a l'intérieur payé, ensuite ressortir et attendre encore une fois le comis pour vérification de la facture avant la remise de la bombonne. Long très long avant qu'il ressorte.Les 2 fois j'ai eu l'impression de dérangé le commis.Malaise !!!
One of the faster Costco locations in town. Has a gas bar, tire shop and liquor store. Three line concession. If you have been to Costco you know the layout.
Good price
If you've been to one Costco, you've been to them all. Some are bigger, some are smaller, some have gas stations, some have liquor stores. Few have anyone working who wants to be there. But there's good prices and a reasonable selection of product.
Great select of meats. Truly enjoy some of the bulk items - and always love browsing through the clothes here, great quality. We also enjoy their options for outdoor items, again great quality.
Got what we were looking for in a timely fashion. Cash lone was fast and efficient.
Everything is good, everyone is friendly, but during peak hours the queue should be more organize and fast. As well in the tire center, the staff is not friendly and need to wait for someone to assist what you need or queries. Phone call is not even answer this season.
(Translated) I only buy items cheaper than elsewhere. They have everything and I use this store for the best prices (Original) J'achète seulement des articles moins chers qu'ailleurs. Ils ont de tout et je me base sur ce magasin pour les meilleurs prix
(Translated) Great improvements with the renovations that are about to be completed. The pharmacy is finally open, the bakery starts again, the meat section has been refitted. We have access to more products than before, all in all the customer experience has been improved! (Original) Belles améliorations avec les rénovations qui sont sur le point d'être terminée. La pharmacie est enfin ouverte, la boulangerie recommence, la section viande à été réaménagé. Nous avons accès à plus de produits qu'auparavant, somme toute l'expérience client à été améliorer !
(Translated) I was eating poutine with my girlfriend and hot dogs were super good and not too expensive …
Ok
Great selection, not much line up at noon. Had what we needed, wife was happy to see the garden center opening. Good price on beer!
The store has awesome service from staff except i found the garage not as warm inviting.
It is a very large warehouse wholesale store where you can get a good variety of everything and anything you might need or want.
(Translated) The parking lot is very large, the inventory is quite diverse and there is a lot of choice in terms of hardware. The employees are jovial and also very thorough. The traffic is much less important there than in the big cities, which makes the place even more pleasant! (Original) Le stationnement est très grand, l'inventaire y est assez diversifié et il y a beaucoup de choix au niveau de la quincaillerie. Les employés sont joviales et aussi très rigoureux. L'achalandage y est beaucoup moins important que dans les grandes villes, ce qui rend l'endroit encore plus agréables !
Great place, great prices. Terrible parking, terrible location to get in and out of. Parking lot is often so packed that it's a bit dangerous, especially with kids. Cashes have big line ups but are quick so it's fine. Only real frustrating thing about the store itself is the lack of staff signing off on people leaving, longest line to prove that you did already pay. A better layout would prevent this need.
Costco in general - cheap bulk products. Not much else to say. This Costco specifically - hidden gem. A lot quieter than other Costco's in town and has a liquor store + gas bar.
Always really busy but great customer service
Don't go on the weekend untill close to close but over all pretty good. Lots of parking friendly staff. Good selection.
Good selection great pricing good staff and clean store
Decent Costco. Wish it had a gas bar. Needs to better social distance.
This Costco is just completing an extension to the building. We still have great service as per normal.
Great selection and service. Employees are always friendly and assist when needed. One of my favourite Costcos.
Always a great experience at Costco but they could open more tills near closing time.
Who doesn’t love Costco! This location is very accessible and I find it easier to get in and out, than other locations. Lots of parking, big spots and a liquor store. Great return policy but sometimes there is a crazy line up. Just be patient cuz it’s worth it. I’ve been asked on some items to explain why I’m making the return but it’s never been unreasonable and I’ve always been able to make the return. The selection seems to be pretty good compared to a lot of the other Edmonton locations but if you see something cool you need to get it straight away- I find this location sells out fast! There are times I can’t decide then come back the next day and the item is sold out. I’ve driven to Sherwood Park to get certain things that sell out here and that’s about as far as you get before leaving the ETA...
DONT SHOP HERE!!!! ????????????READ FULLY SYORY BELOW⬇️⬇️⬇️ Got my tires changed at this warehouse Saturday October 10, 2021 at 4:30 PM. They said they'd be 1-1.5 hours and they'd give me a call back when it was ready. 6:45 PM came and I received no call. At this point the store was already closed. My girlfriend drove me to the warehouse. I was lucky enough to find workers still outside cleaning up shopping carts. I talked to them and explained what happened. They were super polite and helpful. They called their manager and she gave me my keys back for my car without saying a single word to me..not even an apology. The worker who was cleaning up carts said "sorry man". He had more class than his manager. I went to Costco the following day into the tire center when I explained to them what happened the night before they denied any of this had actually happened. Then the lady at the desk told "If this did happend, then I don't know what to say other than sorry". It's completely unprofessional. They were going to keep my car, not give me a call and then denied it happened the next day. I'm never shopping here again. I told my friends and family to avoid making business here as obviously their manager is incompetent and can't properly train their staff to provide appropriate customer service. You guys owed me at least a sincere apology. Disappointing to say but DONT SHOP AT COSTCO!!!
Great prices, definitely worth getting a membership. The employees are always so helpful! Love the garlic stuffed olives/pickled asparagus!!
It’s good for big families but the tolls are always super busy and so is the gas station and you can’t find a parking space but otherwise it’s a great place to buy snacks and food for big families
To me it's like an adults Disney land. My mother loves the samples. I live 3 hours away so when we do get the opportunity to go it is always a $500 Bill or more, but that is good price for the amount of product we are bringing home with us.
Even when super busy, they keep things moving.
Lots of great deals. Easy way to drop a huge amount of coin in a small time frame.
Very busy!! But felt clean!
Parking lot workers screaming at people. Not good.
Great Costco location. I find that the 91st location can get a bit too busy, and while this one is also busy, there is a decent amount of parking around the side, which makes the whole process more pleasant.
(Translated) Efficient well store! The only downside is the lack of good manners of people who cut your way when you try to move. With a family of 4 children we try to stay together and people don't know how to live very often (the store should add directions on the ground as elsewhere) (Original) Efficace bien stocker ! Seul bémol c'est le manque de savoir vivre des gens qui te coupent le chemin quand tu essaie de te deplacer. Avec une famille de 4 enfant on essaie de rester grouper et les gens me savent pas vivre bien souvent ( le magasin devraient ajouter des directions par terre comme ailleurs )
Shout out to the tire shop... these guys worked overtime for me! The wrong sized rims were ordered and they accepted them back no problem. I also had forgotten my wallet that day and they helped me out regardless of the fact that I didn't have my membership card and still needed a refund. On top of this all I had a broken leg at the time and they helped me load up my summer tires. Thank you wonderful staff at Costco <333333333
Very easy to find what I was looking for and the line up wasn't long which made my shopping alot easier!
(Translated) My ask to wear a visor with my mask the mental illness it heals (Original) Mon demander de porter une visière avec mon masque la maladie mental sa ce soigne
(Translated) Very good service ???? and for shopping it's great ???? (Original) Très bon service ???? et pour le magasinage c'est super ????
(Translated) I like the one in Trois-Rivières better than Drummondville more stocks???? (Original) J'aime mieux celui dd Trois-Rivières que Drummondville plus de stocks????
I love Costco..I'm always finding new exciting items and checkout is always very fast and efficient.
Great service always, they do need to hire more cashiers. Love the Mediterranean salad. Watch your prices for great deals.
Can get bulk items for decent price. Food always fresh.
(Translated) A lot of exterior work, lacking a little coordination for those looking for parking lots because people with their baskets, motorists looking for the "famous" spot near the door and renovations, an accident quickly happens. My visit in general went well. You have to have eyes all around your head when you leave the store ???????? (Original) Beaucoup de travaux extérieur, y manque un peu de coordination pour ceux qui cherche des stationnements car les gens avec leurs paniers, les automobilistes qui cherchent le "fameux" spot proche de la porte et les rénovations, un accident est vite arrivé. Ma visite en général c'est bien passé. Y faut avoir des yeux tout le tour de la tête quand on quitte le magasin ????????
The best place for a 4 members family! There is a lot of choices of everything. Not to mention the return policy.
Tip: Nice pants are Available for men. Nice store for customer products at relatively wholesale prices.
We went here to buy the nintendo switch for the family member and I have the member card and my partner is paying for that. The cashier name stephany told us we cannot do that. Only the member can pay. And there is no consideration,... It makes me so mad. I ask them if I can pay for visa but they can't. We waste our time Aswell waiting for the blockbuster line for nothing. *** not family friendly... *** upsetting
Peace
best dog and fries in Sudbury. large all beef dog and a large pop, STILL only 1.50$ price hasnt changed.
(Translated) know to become (Original) savoir pour devenir
(Translated) These large we have space I had in the idea of doing a grocery store for a hundred dollars and the final bill exceeded $ 950 you shouldn't go there often;) (Original) Ces grand on a de l'espace j'avais dans l'idée de faire un épicerie d'une centaine de dollars et la facture final dépassait les 950$ il faut pas trop s'y rendre souvent ;)
Great selection as usual..
It was great. Quick lines. I asked one employee a question regarding the items that were on sale, but not available for purchase. She cut me off before I was able to finish my question but I'm assuming that was because she has been accosted all day from customers that were NOT able to purchase what they wanted from the sale catalog.
(Translated) Early in the morning. It’s not worse. Otherwise it’s supper time on Tuesday / Wednesday. Apart from that it’s loader in asthee haha (Original) Tot le matin. C'est pas pire.Sinon sur l heure du souper le mardi/mercredi.En dehors de ca c est loader en asthee haha
They always have what I'm looking for and much more. I generally leave buying far more than expected lol
(Translated) Very useful for a family (Original) Tres utile pour une famille
Went for a quick hotdog and diapers with my 2 year old
It's very busy store lots of variety lots of different items
Well organize following Covid 19 protocols, good customer service and good product stock, good parking lot, but if you need gas get ready to wait and have patience for at times long waiting lines, good competitive prices, Important Note: There's room for improvement in the cashier are, at times, it can get pretty cramped and hectic, to close to the snack area, other than, it's a good option and location for shopping, can compite with sherwood park Costco. I give 4 stars, just for the cashier area, the waiting lines inside the shopping area and the struggle to move to exit doors. Thank you. Stay safe and enjoy shopping!
Was a good experience. Enjoy the variety
Always a pleasure to shop at Costco, where the prices are lower, and the selections are extensive. Their gas prices are phenomenal! Nothing beats Costco!
(Translated) Maybe not the place where you find everything for less, but I can do my weekly grocery shopping in one place with a nice variety of fruits and vegetables, meats and plant products plus a nice selection of seasonal products. (Original) Peut être pas l'endroit où tu trouves tout pour moins cher, mais je peux faire mon épicerie hebdomadaire en un seul endroit avec une belle variété de fruits et légumes, de viandes et produits végétaux avec en plus une belle sélection de produits saisonniers.
Great store! Biggest problem I have is that it's so easy to break the budget every time I go into the store. So many good products and bulk selection.
Costco is a good place to shop. Efficiently run, happy well treated employees and reasonable prices.
Mel caught a double charge at receipt check. Awesome service. Thank you ????
Always a great place to spend too much ???? money on more stuff than you need. But the place is a great location.
Pretty much same as the other Costco! No issues encountered!
(Translated) Must go to save (Original) Faut y aller pour économiser
One of my favourite places to shop due to pricing and for what you get for the price as you can buy most products in bulk.
Very good
(Translated) Even if it is the smallest Costco in Quebec, there is still a lot of stuff. It's clean, the staff is friendly. The consumer society is perfectly represented by Costco and unfortunately we are regularly fooled by quality products at attractive prices. (Original) Même si c'est le plus petit Costco du Québec, on trouve quand même beaucoup de chose. C'est propre, le staff est sympathique. La société de consommation est parfaitement représentée par Costco et malheureusement on se fait avoir régulièrement par des produits de qualité à des prix attractifs.
Tons of parking. Huge store. Large variety of fresh fruit, veggies and baking. This is a newer store. Always busy. Gas bar and liquor store. Mini Costco restaurant.
(Translated) I asked an employee of the garage to torch my wheels with the tork rinch instead of the gun, he gunned it to death and never checked with a calibrating tool, threw outside to watch him work, he mumbled that I would not show him how to do that job… .. he was always respectful with him and he took my truck out of the rig practically on 2 wheels and almost caught a pedestrian who was passing with his basket, that was the last straw when I asked him to see this skill card. his supervisor told me that this was the first tire season, I asked the supervisor if he found it correct, he told me that I would not show him how to manage a tire fitting workshop…. This event will take place in October 2019 (Original) Jai demander a un employer du garage de torquer mes roue aux tork rinch aux lieu du gun, il la gunner a mort et jamais verifier avec un outils calibrer, jetais dehors a le regarder travailler, il a marmonner que je lui montrerais pas a faire ca job….. il toujours ete respectueux avec lui et il a sortie mon camion du grage pratiquement sur 2 roue et a manquer happer un pieton qui passait avec son panier, ca ete le comble lorsque je lui est demander a voir ca carte de compétence a son superviseur il ma dit que cetais ca première saison de pneu, jai demander aux superviseur ci il trouvais ca correct, il ma dir que je lui montrerais pas a gérer un atelier de pose de pneu…. Cette événement ces dérouler en oct 2019
(Translated) Too many people .... and people with their big basket take all the space without respect ... the store itself is ok. (Original) Trop de monde....et les gens avec leur gros panier prennent tout l'espace sans respect...le magasin lui-même est ok.
Applied for $25 refund for buying $100 worth of P&G products early in December. Still waiting. Wonder if anyone else got their refund?
(Translated) When the cashier sees that it is the accompanying person who is paying her with a debit or credit card, she asks that it be paid with a debit or credit card of the member. Big nonsense! 0 star service is not even worth a star ... (Original) Quand la caissière voit que c'est la personne accompagnatrice qui paye elle avec une carte e débit ou de crédit elle demande que ce soit payé avec une carte de débit ou de crédit du membre. Du grand n'importe quoi! Service 0 étoile, ça ne vaut même pas une étoile...
Good control over covid pandemic. Lots of hand sanitizers..... perfect.... thanks.
I hoped that the mangoes would be more affordable!
(Translated) Very good price and the pizza is delicious. (Original) Très bon prix et la pizza est délécieuse.
The optometrist is the worst we ever had. Rude and rough. Shortest examine time. Asked my daughter to remove mask when talking. I filed a complaint to the store. The manager never contacted me back for two months.
It's costco. The staff in the restaurant are rude. When you say "Thank you " to them they just stare back and say nothing. Most of the cashiers at this store are great, friendly and efficient. Watch out for the cart handlers. I've been hit from behind more than once by them.
It is a Costco...some good prices. Need to shop for deals. Cheap lunch! And gas is usually under market price, but huge lineups! And it is self serve, as is everything here
Love this place and especially the seasonal items that you have to stock up on as you never know if and when they will it back. I enjoy shopping there.
Clean and efficient
They would not let me enter to see the store without buying a membership but if i bought one my sister could come in with me. Prices are higher than your sale prices at your nearest grocery store. 2 kg of pecans was $21 I paid 9 for 1kg bag . Tuna was 11.99 for a pack of 8 . I bought 8 tins at Wal-Mart for 87 cents each. Maybe if I lived close to a Costco I would get the membership to be able to go more often in order to catch specials but i don't think the savings would be enough to give the membership card the value. The store closest to me is a 300 km drive so gas and time also a factor
Sara at the customer service station for returns and memberships went above and beyond. I went to exchange my vacuum which was giving me issues and she made sure I was accommodated. I was an hour from home and she made sure I got my exchange complete with little hassle or having to go back home due to a forgotten piece. Staff like this is what keeps me coming back to renew my membership. Thanks again Sara !!
Only thing I would change is implementing one way lanes throughout the store. It would simplify social distancing and allow for people to get by eachother more easily. More products could be sold by taking a card and having employees grab items much like they already do with select items already. Only having a display model of each item would reduce the real estate that item takes up and thus make a trip through the store more efficient.
Line up to the back of the store not all cash registers were open Costco should be doing better during covid-19 to make everyone's day go a bit better ... I still can't grasp the concept paying them cash to buy from their store when the deals not that great some prices the same as other stores Amazon for example delivers to your door no big lineups soon that big box stores a thing of the past can order online have it delivered next day sorry Costco you fail D-
Great place, friendly staff, easy and quick.
(Translated) The new system of making appointments by internet is still a bit chaotic. The menu to make an oil change and under the tire repair folder. And it is impossible to cancel his appointment with this link. (Original) Le nouveau système de prise de rendez-vous par internet est encore un peu chaotique. Le menu pour faire un changement d'huile et sous le dossier réparation de pneus. Et il est impossible de canceller son rendez-vous avec ce lien internet.
Very disappointed. Found it amazing my tires went from 5/16 down to 2/16 in one day. Im pretty sure they just didn't feel like rotating my tires
(Translated) Ok I like to go shopping for the very good quality of products even for the house brand (Original) Ok j'aime bien aller magasiner la très bonne qualité de produits même pour la marque maison
Always great service!
Always find what I need for the house and family!
(Translated) Very good service (Original) Très bon service
(Translated) After 10 years Costco member has more than 10000$ per year Costco sees me as an outcast of society.. (Original) Après 10 ans membre Costco a plus 10000$ par année Costco me voit comme un parria de la société ..
Love Costco! Good selection. Helpful staff! Fast efficient service at checkout!
Good selection always go home with lots of food
Great place for grocery and home stuff. Would love if they can bring halal fresh lamb and halal chicken.
Great value store. Missing lately hardly any tools, no work parkas and none trusted insulated work gloves. Parking lot could have improvements like 2 exit lanes and a middle lane to assist with turning. Sure would great to have Costco to add a Gasbar at this Northern Ontario location.
(Translated) My husband's favorite store. A great buyer! Good quality products. The baskets are always full and expensive! I like to go there from time to time but nothing more. (Original) Le magasin favori de mon époux. Un grand acheteur ! Produits de bonne qualité. Les paniers sont toujours remplis et chers! J'aime bien y aller de temps en temps mais sans plus.
A place that you can buy many good products with properly price.
Product offering is reduced to mainly groceries as per Covid requirements. I attended the store about 10:00am. The store wasn't busy and lines moved quickly.
You can easily find anything here
Always very busy. It's is bulk shopping if you have large families. Be nice if they can supply small portions for single persons. Great place to shop.
Simply put, EVERYTHING! Love the variety, prices, huge bulk packaging, and most things are priced to buy.
Staff quite helpful and friendly even with the stresses of covid19.
I only buy bulk food or items at members price. I always compare prices before buying.
I'm very disappointed with how Costco deals with the executive membership renewal. Visiting the new Costco on Winterburn Road it is obvious to me that none of the staff on the checkouts know how or when a person can renew their membership. My wife and I were told multiple times that we had to wait till December to renew our membership. I went there today and was told that I can't buy the photos that I ordered online because my renewal wasn't done yet. I was not about to pay cash for a renewal when I had a rebate cheque to cover that renewal fee. And last week when we were there shopping, with our rebate cheque in hand, the cashier told us that we have to wait till December. Then a supervisor tells me I should Supply the name of the cashier when she could have easily looked in her computer system and found out who it was that served us and gave us the wrong information. Instead the supervisor expected me to remember a person's name from over a week ago and when I told her I did not know the name she looked at me and went of course you don't with a look. All I want is for their staff to be trained properly and to know that a renewal membership can be done as much as two months in advance. It is obvious to me the two cashiers that we had spoken to regarding our membership we're just lazy and unwilling to help the customer. Ultimately I wasted my time had to go back and forth twice. With no concern of the Costco supervisor. So all I can say is hey Costco train your staff properly. For such a big company it is surprising how mediocre your customer service can be.
It's the same as always. Good selection of products.
Love to shop at Costco .Everything in one spot
(Translated) Very clean (Original) Très bien prope
(Translated) Due to the situation we are experiencing there were too many people in the store. (Original) Du a la situation que nous vivons il y avait trop de monde dans le magasin.
Always walk out with more than what I came for. Expect line ups for the tills.
(Translated) BBQ chicken can never be overcooked. Have I been sick twice after eating it ???? Internal temperature control and close to the bones, the cook does not know that ???? A silliness that makes you lose a name! Gervais Savard. (Original) Le poulet BBQ n’est jamais assez cuit. Ça fait deux fois que je suis malade après en avoir mangé???? Contrôle de température interne et près des os, le cuisinier ne connaît pas ça ???? Une niaiserie qui fait perdre un nom ! Gervais Savard.
I love this place! Always greeted by someone with a smile and the cashier's are always so nice as well.
Staff was very helpful, and polite, they where enforcing Cvid protocol with mask wearing...thk you staff
Shopping is always great ???? at Costco we love it.
Very busy and no clean carts
Know your prices before shopping here. That's the only way to get a good deal. Just waiting for Belleville Costco.
Store is always busy any time I try to go but good selection and nothing beats the hotdog meal after my trip!
(Translated) I like Costco, always small bites to nibble for my cook, grocery shopping seems less long for her. I like the fact that everything is in one shop. (Original) J'aime bien Costco, toujours des petites bouchés à grignoter pour ma cocotte, faire l'épicerie paraît moins long pour elle. J'aime le fait qu'il y a de tout dans un même magasin.
(Translated) Courteous service, variety of products and good prices. The only problem is customers chatting in the aisles and those who do not wear sanitary masks. (Original) Service courtois, diversité de produits et bons prix. Le seul problème, c'est des clients qui jasent dans les allées et ceux qui ne portent pas de masques sanitaires.
Love Costco. They were out of stock of most vegetables in the cooler but I guess that is due to Covid
This Costco is located right across the street from the River Cree Resort. Its location is so inconvenient that make it relatively quiet. However, this location sells liquor and is a good idea.
I went to get a minor adjustment on my glasses at the optical department. I waited for 1 hour to be served. While waiting I was never acknowledged by a staff member, no eye contact, no "we'll be right with you." The wait was way too long. Once served, I was out in less than a minute.
It was very busy but didn't have to wait long to check out. Service is awesome. Like the selections.
While I wasn't shopping yesterday, I did stop by the Gas Bar. A minimum 7 cent savings over most other gas stations I passed. Lines were medium length, but a good experience all around.
Great day thing kept moving people keeping distance.
I haven't had the best of luck with Costco, but I tried out this location for the first time because a product that I wanted was in-stock. Even at ~1030am, this store was super busy, but service was still quick enough to get me in and out with my new purchase. I really liked that when I reached the receipt checker, they asked me if I needed someone to help me load my 100+ lb item in my car. I didn't even have to ask. It took ~12 minutes for someone to come and assist me, but I appreciated that a greeter came and asked me if I was still waiting and then radioed again for someone to come and assist me. My only suggestion would be that loading heavy items requires two employees. The guy who was sent to help me was not physically equipped to handle heavy items and dropped my item, which was marked fragile. It was not damaged but I spent over $1000.00 on it and would have preferred for it not to have been dropped. I would still return to shop at this Costco location.
(Translated) Good service. Good product availability. Go quickly to the cash desks even when busy. (Original) Bon service. Bonne disponibilité des produits. Passe rapide aux caisses même lors d'achalandage.
Always fun going to Costco. New things coming in all the time and I count on them for my staples. Plus their return policy and customer service are A1.
(Translated) Very nice people. But is it so bad that we don't put our purchases in boxes like before ?? (Original) Des gens très sympathiques. Mais c est platte qui nous mets pas nos achats dans des boîtes comme avant??
This store has everything you need. Great Customer Service!!
(Translated) I was having difficulty with my subscription and membership card. Rosalye at Customer Service provided me with excellent, courteous service and answered all of my concerns. I highly recommend this very kind staff branch! Also excellent canteen food. (Original) J’avais des difficulté avec mon abonnement et ma carte de membre. Rosalye au service à la clientele m’as offert un excellent service très courtois et a su répondre a tous mes problèmes. Je recommande fortement cette succursale personnel bien aimable! Nourriture de la cantine aussi excellente.
Always fun to shop at Costco
Iike the store and staff itself but the configuration of the parking lot is terrible. Not easy to exit, especially from the gas station.
Great staff......lots of products and large quantities too!! Great for large items!! Gas is cheap too !!????????
80 % of my shopping done at Costco for the following reasons best return policy in North America very good customer servicer excellent warranty on products very good quality on the majority of goods and your satisfaction is guaranteed or your money back the only downside the selection is limited but the saving is good specially for big family.
Satisfied with my visit. Got some good deals. Where the every good deal there are always a dozen overpriced items but that's what you come.tonexpect at Costco. Everything was clean and tidy and well stocked. Checkout was quick and efficient. Would be nice if the carts were cleaned up more often in the parking lot.
Worst lineups I have ever seen in a Costco. First I had to line up to go into the store. I waited 15 minutes to get into the store.People coming out no one going in stopped for no reason. Then I found out there is another line for returns so back out to go re-lineup into the new line which is again outside. Wait another 25 minutes return item. Then go to the store to get one grocery item and I was told abruptly by front door staff that I was not allowed in even though I was in the store already I was told I would need to wait another five minutes to enter the building. Absolutely apalling door staff.I will never go back to the winterburn location.
(Translated) We go there for the choice. (Original) On y va pour le choix.
(Translated) Clean place courteous smiling staff easy access affordable prices …
Got what needed
Friendly staff. Everything is kept cleanand organized. Staff wipe down carts for customers as they come in.
Interesting almost all groceries are available
(Translated) Good overall very good price at good quantity! (Original) Bien dans l'ensemble tres bon prix a de bonne quantité !
we shop here frequently as it's right now the street, but this time the cashier was so rude. Blonde lady with an accent, was chastising me for wanting to pay for an item with my husband's membership for his birthday while he was standing there. that was after she already said I could but only if I was paying cash. Why say I can then continue to rudely chastise me in front of the line up of people about the rules of not being able to use someone else's membership. My husband was right there I wasn't using it, it was just paying for one item out of our very large order.
They are covid aware
Good selection of products with some great deals mixed in. Ample wide parking spaces are available as well. It does get quite busy in the evening after work though so if you want to beat the lines it is advised that you go outside if that time.
Love Costco. I would like it better if things didn't get moved around so much.
Reliably a good deal. You can find things cheaper than at Costco, but most all of the items it carries are of good quality and an excellent value for that quality. One issue I have is with the meat department, if you like cooking steaks rare or medium rare, be aware most all of the steak I have seen at this Costco is mechanically tenderized. Mechanically tenderized meat is potentially contaminated on the inside and must reach a minimum internal temp, making rare risky.
This is Costco, need I say more? Very well stocked store, always well organized. Has the same selection as down south. Products are usually of good quality. Awesome return policy.
Tried to phone in to get summer tires put back on rims, winter tires where purchased from Costco. All I got was when onto the tire center line was ringing for a few minutes, then dead air for a minute and then the line was disconnected. You would think that they could afford to have someone answer the phones.
Great place except they overcharged me. Double for my merchandise.
(Translated) There are plenty of choices, you already know. Vegetables and fruits are good like everything else. I removed a star, not for the products but for the general atmosphere since the covid. This is how. (Original) Du choix il y en a, vous le savez déjà. Les légumes et fruits sont de qualités comne tout le reste. J'ai enlevé une étoile, pas pour les produits mais pour l'ambiance général depuis le covid. C'est ainsi.
Was busy and when I pulled in there was a long line but it definitely moved really quickly
Crazy busy as always but even more so due to the holiday. Cashier rang us through promptly. Thx!
You can't be afraid of spending money here,they have so much stuff and a lot of good deals. Lineups at check out could get very long but in the end its worth it.
It was far better than I thought.
(Translated) They encourage Halal meat ???? ???????????????? Quite the opposite of Canadian standards during slaughter (Original) Ils encouragent la viande Halal ???? ???????????????? Tout le contraire des normes Canadiennes lors de l'abattage
Nice staff,prices ain’t bad either
Awesome place if you know your prices. Also can find unexpected deals. ????
Not very busy considering we can only buy "easentials"
Crazy place to shop but well organized store. Actually had toilet paper.
They have new product everytime I go it great. Wide parking stall. Reasonable fast food to eat. The line up @ the tilt can be long but they move fairly quick.
I ❤ costco.
One of the newest Costco's in Edmonton, not as busy as others. Good deals on meats. The Kirkland smoked pulled pork is great.
The place
Go there at least 2 a week, love my costco
Great staff. Well done with COVID-19 precautions
Got everything you need, even some local made stuff. Not as big as those you find in urban centers, but big enough for your everyday needs.
Cheapest and best quality here. Most of stuff are sold in bulks, so not really suitable for those who like to buy few stuff at a time.
Some good deal every week and if you can buy things in bulk to save some money. Gas bar is always cheaper
It a Costco. You will spend way too much money and they have everything you didn't know you need! Store is clean. Organized and staff helpful.
Super full hut the staff was pushing the checkouts out very quickly.
It's Costco! Who doesn't like shopping at Costco.
What can I say five stars tells it all.
A lot of people but great so far
Love Costco. Always find what I am looking for and way more ????
Busy but organized
Always a pleasant shopping experience in this store
Don't mind the store but there are a few very rude people that work here.
(Translated) Good (Original) Bien
Excellent service was quick and courteous.
(Translated) Wow it's giant, very interesting prices. You don't have to look for the beauty of a traditional store in this warehouse but it is a cost saving. (Original) Wahou c'est géant, des prix très intéressants. Il ne faut chercher la beauté d'un magasin traditionnel dans cet entrepôt mais c'est une économie sur les prix.
(Translated) Very large choice (Original) Tres grand choix
(Translated) Very clean place and also great variety of products despite the price increase (Original) Endroit très propre et aussi grande variétés de produits malgré la hausse des prix
Correct
Bad lazy idiots cannot put shopping carts away. Shopping cart return is literally like 5 spots away and idiots want to just leave it between the lines. What is wrong with people! Then one guy pushes a cart into another cart and almost dings my car! Don't go to this Costco if you value your car. Pt 2. A line to leave store, that's fine, it's Costco, but cutting the line because you have no cart? Common! Idiots again! And it was your average Albertan, not an immigrant or anything by the way. :(
Omg talk about big store
I'am very disappointed by the fact that your store doesn't sell clothing bigger than size XXL. I wear XXXL and there are many people around much bigger than me. But other than that your store is excellent.
(Translated) Can't find everything and always buy in bulk. Not ideal when just 2. (Original) Ne peut pas tout trouver et toujours achat en grosse quantité. Pas idéal lorsque juste 2.
Staff are awesome and very helpful. They always take the extra step the help you. Can't get better than that.
Very well organized
Great prices on the basics. Only wish they would stop there hobbit of carrying items and once you find you really like it, they stop carrying it
Don't go to their vision center! I made an appointment for my eye exam and contact fitting at the same time. They said somehow they couldn't find me on the list and my appointment is just disappeared. It was the manager who I made an appointment with and she didn't even being sorry at all. I was so upset when she said "what do you want me to do?"......I understand people make mistakes sometimes but her attitude was so disappointed and unresponsible.
(Translated) we find everything we want and the staff very courteous (Original) on trouve tout se que l'on veut et le personnel très courtois
Jaddore cosco
Can't beat the prices for the majority of our big ticket food purchases, and the quality is typically very good as well. Well worth the membership price for our family.
Great spot to get things at a good price and in bulk
Was good, a bit of a lineup, I guess they are counting people going in. Was not overly busy and most people were distancing and about half wearing masks.
They did a great job with us I like to thank them
We have been a member of Costco for many years. I will say that I felt that the prices had increased. Looked at 2 steaks and the package was $67.00. Also noticed that the meat packages were packed the day we were there but best before date the following day. For reasons such as that we spent half of what we normally do
(Translated) Worth the more economical wholesale shopping for families (Original) Ça vaut la peine de magasiner en gros plus économique pour les familles
(Translated) Well put. Shelves always full (Original) Bien placé. Tablettes toujours pleines
Costco never disappoints. Although it was busy, I got right in to the store and only had two people ahead of me at check out, no complaints.
A very busy store, great customer service and great selectio of products. Bad that they took off photo centre.
Found my food that I needed and clothing for family . Great prices . Good quality. If i return something it's usually my error . Not right size. Love your body oils and bunk section . Good price for volume. Thank you for pleasant helpful staff. Always friendly and ready to help.
It was a special experience going around shopping in Costco complex. The commodities are displayed so that we can choose and the choice is so great that you will find it difficult to decide upon. Those who need bulk quantities can make good use of this facility and can benefit out of this. Generally the commodities are fresh and varied that you can choose the variety which suits you and your purse.
Shop there alot love there stuff
(Translated) In the past, the prices were really better, today you have to check twice. …
(Translated) Good quality products at affordable prices for families with an average income. As much at the level of the grocery store as at the level of clothing as well as household appliances (Original) Des produits de bonne qualité et à des frais accessibles pour famille ayant un revenu moyen. Autant au niveau de l'épicerie qu'au niveau des vêtements ainsi que des appareils electro-ménagers
Love to buy by bulk. Always some item that attracts the eye in the store. It's the place to shop.
I love the staff and especially the pharmacy staff at Costco. They always ensure my well being and my families well being whenever there is questions and concerns about medication. Very knowledgeable and I made them apart of my family. Thanks
I love that they have made between 8 and 9am for over 60 year olds exclusively. This warehouse is always clean and the staff are friendly.
(Translated) Membership card a bit expensive but worth it for me. (Original) Carte de membre un peu chère mais ça en vaut la peine pour ma part.
Kudos to Jodi P. Recently my husband of 55 years passed away and I called Capital One MC to notify them. Since my husband was the primary card holder they immediately cut off his card and also mine. At about the same time I received a Capital One annual cash back reward cheque which was made out in my husbands name. Upon talking with Capital One MC I was abruptly told that I no longer had credit and if I wanted to go to Costco I could apply for a new card. They did not tell me what would happen to the cash back reward cheque and it sounded like they didn't care because my husband was deceased and the rewards cheque was made out to him. Resultant to the recent passing of my husband and all of the paper work that it generated needles to say I was very stressed and consequently upset with Capital One and how callously they dealt with me. Thankfully my family made a phone call to this Costco location and we were passed on to a great person in the membership department ( Jodi P ) , who was respectful, compassionate and understanding . She handled everything very promptly and professionally with in about 24hours. I can't thank her and Costco enough for treating me with the respect and compassion that everyone in this position should be treated with. Capital One MC did not care , but Costco did. I continue to be a loyal Costco customer and just wish that all companies would adopt these type of policies. Thank you Jodi P and the Whitemud Costco Team for doing what so many others don't do and exercising common sense and being respectful to your loyal customers.
Clean, hand sanitizers are filled. Only members are allowed access due to provincial Covid-19 restrictions.
The bagger put groceries in a big box and shoved it in the cart so you could not get it out. So I had to transfer my groceries into the back of the car . Also very stupid drivers they go down the wrong way. Block traffic so they can get a parking stall.
In my opinion this is the best Costco location in and around Edmonton! All Costco locations are busy and here is no exception, what I do find is that they are very efficient in running your items through! Awesome return policy and this location also has a liquor store connected! Would highly recommend
Friendly staff and very courteous. Wide selection but not all items are there every week. They also change the store around periodically. Keeps you guessing. Overall, we love it.
Line up moves quick and staff are friendly. Food court isn't very good. I've gotten oil soaked french fries numerous times. They need to train their staff how to not overfill the fry baskets.
They have all items some just go quicker than others . I'm sure you will be able to build a house from toilet paper.
Great place to find almost anything you need or want at reasonable prices. Bulk is great. Saves you time & money
What’s the point of booking a tire repair “appointment” if you have to wait two hours? Won’t buy tires here again.
very busy on weekends
Lots of shoppers! Plastic everywhere... The new norm.
(Translated) That the dictatorship in relation to sanitary measures, in addition to children 2 years and over it is unacceptable you no longer serve customers at all with a human side I no longer encourage you anymore (Original) Que de la dictature par rapport aux mesures sanitaires , en plus enfants de 2 ans et plus cest inacceptable vous ne servez plus du tout les clients avec un côté humain je ne vous encourage plus désormais
(Translated) Quality products and service is very good. All the staff are smiling and friendly. The only thing that disappoints me a little is that there is no pharmacy. (Original) Produits de qualités et le service est très bon. Tout le personnel est souriant et aimable. La seule chose qui me déçoit un peu c'est qu'il n'y a pas de pharmacie.
(Translated) Very well !! Only problem .. must remember to collect boxes in the vegetables, otherwise no packaging at the checkouts !! Not always easy !! (Original) Très bien !! Seul hic.. faut penser à se ramasser des boîtes dans les légumes, sinon pas d'emballage aux caisses !! Pas toujours évident !!
(Translated) Costco Chicoutimi, unlike other Costco offers less choice and diversity. Unfortunately for its consumers. Nevertheless the employees are hardworking, jovial and efficient. The quality of service is second to none and I recommend this one. Lots of parking and the place is spotless. (Original) Costco Chicoutimi, contrairement aux autres Costco offre moins de choix et de diversités. Malheureusement pour ses consommateurs. Néanmoins les employés sont travaillants, joviales et efficaces. La qualité du service est hors-pairs et je recommande celui-ci. Beaucoup de stationnement et l'endroit est impeccable.
(Translated) Cheap and simple lingerie is good price and books good choice for the price products good choice (Original) Lingerie pas chers et simple ça fait bon prix et livres bon choix pour le prix les produits bon choix
I don't ever get out of this place without spending 300 or 400 bucks and I'm still wondering whether it's really worth all the stuffs that I take home!!!????
Lots of good stuff, too many ppl kinda crampes
Today was my first time purchasing propane at Costco. I was truly impressed with the service. I walked up with my two tanks, placed myself in the line up. I was sure that it was going to be a long wait. That young lady was so quick and efficient, in no time I was taken care of. Came back out after I paid she spotted me and gave me my tanks.
Costco is Costco, but be sure to check how busy it is before you go. People drive me nuts here with how slow they walk and the lack of awareness of their surroundings. I'm sure I've done the same to people there.
It's a Costco.
(Translated) The building is too small for the number of customers. Not easy to get around. (Original) La bâtisse est trop petite par rapport au nombre de clients. Pas facile de circuler.
(Translated) He is welcoming and if we ask them what things he is quick to answer and direct us to the right place. (Original) Il son accueillants et si on leur demande qu elle que choses il s'empresse de nous répondre et nous diriger au bonne endroit .
Always easy to find what your looking for and all staff are very pleasant
(Translated) Wholesale merchandise a good parking lot and when they need advice they are there and know their merchandise (Original) De la marchandise en gros un bon stationnement et quand ont a besoin d'un conseil ils sont la et connaissent leur marchandise
I love Costco. This Costco is very clean and the staff are super helpful. For those of you who have little ones, they will let you use their first aid room for nursing or feeding etc. Love this place!
Good prices on a lot of the items that I normally buy. A lot of items are too big for only 2 people. Very busy at this location. Completely sold out of toilet paper and paper towels again.
Love Costco, but this one is too busy and the parking lot sucks. Maybe try a different one, especially if you are in a hurry.
(Translated) Very satisfied good service (Original) Tres satisfait bon service
Love that they let frontline workers skip the line. I was in and out in 15 minutes. They are limiting how many people are in the store. Super easy to move around. Loved it
(Translated) I like going there despite the covid all the staff are great (Original) J'aime y aller malgré le covid tout le personnel est super
Had a great time at this Costco, the staff are ensuring that the covid policies are being followed as well which is a huge plus to keeping us safer.
New Covid restrictions, essential goods only, has made the time inside and line ups like being in a express line.
Having to stand outside in a line-up when we pay membership fees is not going to happen when in drops below -15 Costco !! I suggest you figure out how you're going to keep all these people warm or your going to see memberships drop drastically, I know I won't be waiting outside in - 30 waiting to get groceries !
A little short staffed but once we got the membership sorted we had a great time stocking up on meat for the winter! Great proces and helpful staff.
It can sometimes be really busy with a lineup but it’s like any other Costco otherwise. Good food for a great price.
Loved it people with great employees and lots of goods merchandise lol
Great
Always excellent. Although I miss my my Wasabi and soy sauce almonds from blue diamond ????
Unfriendly staff, staff member walked right past me without so much as a "sorry can't stop" sends the wrong message to customers.
Was at Costco Kingston Ontario yesterday with my son. My son was taking me shopping for Mother's Day gift, with how covid restrictions are he was buying me groceries and extra groceries to have, the cashier we were told to go to was so rude, belittling, and made a scene voiced loudly how my son couldn't use his bank card to buy my items he was buying for me . I was embarrassed, and belittled from this jerk of a Costco cashier.
For a Saturday not bad in the store ...the parking lot was hard to find a spot ....
Excellent service n products
The place has everything, which can be a blessing or a curse. Hard to find items, and difficult to find staff that can assist. Unrelated to the store, or the staff, other customers wander around staring up at the top shelves oblivious to their surroundings. Like they have never seen the inside of a warehouse before, completely shocked at the scale of the place. Avoid this place on weekends, that seems to be when the idiots show up en masse.
Very clean store, great prices and the best beef I have ever bought.
I generally like Costco because, as a student, it helps me save a lot even though I don't have a vehicle. I still need to go to Walmart and other places to buy halal things, but me and my friends got in this Costco Membership and we go to buy things in groups. I had spent a year before without Costco Membership, and I regret it. There is a myriad of things I could've bought at Costco that's just scattered all around the city. Clothes there are decent - not top level brand, but they do the job clothes are supposed to. Food is abundant for almost any diet, but unfortunately only halal minced meat and fish is available there for Muslims which compels me to go to Food Basics, Walmart, and FreshCo. Not much kosher products either, only found them at metro here. But overall it's a good experience. The only downside is that you buy things in bulk. Lucky I have my friends to share with.
Service was fast and pleasant at the pharmacy
Why is Costco one of the only grocery stores that does not clean the debit machines or conveyer belt in between customers? Since the pandemic, I have still gone to Costco every 2-3 weeks, they have never cleaned either of those 2 things in my presence.
(Translated) Of all the places where you have to pay to be a member and then get pissed off once in two to buy the executive card, costco is really my best! …
It's Costco what else can I say!
Great customer service
Between the good prices, the food presentations and the snack bar, this place is pretty nice even if you have to pay the membership
Bundle shopping is great here.
(Translated) Beautiful industrial shelving has 5 shelves for my basement with a capacity of three thousand pounds per shelf. 24x72 and 84 inches high. I saved a lot by buying from Costco. (Original) Belle étagères industriel a 5 tablettes pour mon sous-sol avec une capacité de trois mille livres par tablette.24x72 et 84 pouces de haut.j au sauvé beaucoup en achetant chez Costco.
Doesnt really make sense to me to reinforce the mask rule so heavily but yet at the food court your forced to order your food on a self serve touch screen kiosk and never seen it sanitized once the whole 15mins I waited for my food and it was busy and a lot of people ordered and your ordering food....people are eating after touching that screen...get your priorities straight
(Translated) Saturday about 5 hrs linen department asks info to the lady who is on floor and I do not understand if she explains I ask her again and she answers me with another tone not too kind she must be for a leave I ask the same info to the gentleman forward one who takes care of everything and him very genti and very helpful he took all the info for me (Original) Samedi vers 5 hrs département linge demande info à madame qui est sur plancher et je comprend pas se elle explique je lui redemande et elle me répond avec sur un autre ton pas trop aimable elle doit être du pour un congé je demande la même info au monsieur en avant celui qui s'occupe de tout et lui très genti et très serviable il a prit tout les info pour moi
Clean and bright environment. Crowded on weekends. Conveying belt needs to be wiped clean so dry merchandise don't get wet during check out.
Love it. Wish they had 2 of them in town. Always soooo busy
Steven in the electronics/appliances area is very knowledgeable, positive, and good to talk with. The rest of the store runs like a Swiss watch too.
Great store to pick up everything you need. Very nice staff. I feel very safe shopping here during the pandemic.
I like the swift checkout service and the staff that places you in line. Coutesy desk very friendly and well informed, like Natalie. Some items are not replaced to rebuy and that is disappointing otherwise we are happy.
Great store just allways way to busy to actually take time and shop .
I wish this Costco carried the cool stuff that people rave online about. It’s just standard grocery items. Can’t we get some sanders milk chocolate caramels or queso?
Its a Costco. Ginormous portions at rock bottom prices. Like every Costco they never have enough parking. If your a POC they scrutinize your cart when you leave but if you have a white friend with you they just mark the receipt. Really good tire prices. The hotdogs are still fabulous. The lines at the checkouts are each about 20 yards in length. Typical Costco stuff.
Great service from the optical department. I would’ve given it a 5-star rating if they did direct billing to health insurance plans and had more selection of frames. Other than that, the staff was professional, accommodating and friendly. Frames and lenses are reasonably priced.
Now that I am retired the drugs they sell cost a lot LESS
Covid safety is excellent. Went at 9am, the place was very quiet and no check out line ups.
Always fast line ups and good products at a cheaper price . My main issue is not having 1 or 2 lanes for Express checkout . 10 items or less to get the people that have not lost their minds with a normal amount of food who are not feeding the US military. And supplying flint with bottled water. Thank you .
(Translated) Poor quality phone service, or they hang up on you after 30 minutes of waiting or you keep going back and forth ... In covid times, it seems to me that phone service should be a priority! (Original) Service téléphonique de piètre qualité, ou ils te raccroche au nez après 30 minutes d'attentes ou tu retourne en boucle sans arrêt... En période covid, il me semble que les service téléphonique devrait être une priorité !
Spot on ..... Covid regulations check. Polite.. respectful.. helpful... check.
I just spent $8000 dollars at this store and asked if I can receive pallets to wrap my items as we were travelling north of Fort McMurray and after spending so much money I had to pay $80 for 4 pallets pretty fricken insane. I will spend my money else where next year when I shop again
Food only now, but well stocked
First time getting Tires at Costco. Always had done the seasonal swap at dealership. Setting aside the convenience of doing the exchange at dealership, this location has " top notch service " ! Nader is caring and hardworking, simply fantastic. Haylee at the front desk, went out of her way to help me out ( I had forgotten my Costco card, DUH! ) The shop manager (sorry, didn't get his name) runs a tight ship and you can tell , everyone cares, thanks to his leadership. They even put my lug nuts and locks the same way I had them in different bags, for different sets of wheels. All in all, pretty happy with this location's service. A big Thank you to the great team, TK (2020 High Country Chev, winter swap wheels)
(Translated) I only live to visit Costco on Saturday morning. My guilty pleasure? .. offer me a duo pack of walaroo trail! ???? (Original) Je ne vis que pour faire ma visite au Costco le samedi matin. Mon petit plaisir coupable?.. m'offrir un duo pack de walaroo trail! ????
Expansive but good prices.
(Translated) Clean store. The only negative thing is the front desk lady who is insistent on selling membership cards. (Original) Magasin propre. La seul chose négative est la femme a l'accueil qui est insistante sur la vente de carte de membre.
(Translated) Good service, and the telephone kiosk too ???? (Original) Bon service, et le kiosque du téléphone également ????
Big bulk sales portions definitely big but for great price you can buy big for less.
Love their staff, they are extremely helpful and kind. But the cashier Alysia is so rude! She gives a bad name to this place.
Well stocked merchandise. Got my chair which I could not find in Toronto.
Excellent service! Whether it's a return, just shopping or propane, they go out of way to assist as best they can.
Big cheese at an affordable price.
I found everything I need very quickly
Who doesn't just love Costco? They have efficient staff and are following current pandemic health orders better than anywhere else I've been shopping this past year.
Way too pushy at the membership desk. If I wanted an executive membership I would have said "yes" instead of "no" over and over. Took me 45 mins of waiting in line for the 4 people in front of me to finish and I think I know why.
Staff is always terrific here. Still don't understand why Costco is open while books stores and clothing stores are closed though
No lineup and it was busy. The checkout line was long but moved along quickly as they have lots of help. Well stocked.
Thing big !!!
Good bulk store. Could use an Express lane tho. Sometimes I only go in for a few items same with others I see and we have to wait in line for sometimes a good 10 15 mins.
(Translated) Very complicated to get in and out of the parking lot, especially when we are not from Trois-Rivières. Otherwise, super good service! (Original) Très compliqué de rentrer et sortir du parking, surtout lorsque nous sommes pas originaire de Trois-Rivières. Autrement, super bon service!
I can not express how frustrating it is owning a Costco membership with the main purpose being propane refills and it is always out of order. 3 times in a row coming from Manitoulin Island with propane bottles loaded and it's out of order or they're out of propane!! Who on earth in managing this place? For over $100 a year membership you would expect some professionalism. Customer service is always terrific inside and outside the store...but management needs a good talking to about this issue as they clearly are negligent or incapable of handle this responsibility.
(Translated) Best trade in the world as much for service, product quality as price (Original) Meilleur commerce au monde autant pour le service, la qualité des produits que les prix
I love Costco but they should have still been sanitizing the carts and little more aware of how many people were entering the store
Self check out area, there is a dish or side tray, it did not open fully for us to use, worker told us cannot place item here. The column or piller is blocking side tray. Item will be scanned and placed there anyways. Be more aware on your part and the service will be better. You do want customer coming back. That is my feedback.
Always a good place to shop,lots of variety and costumer service is usually spot on.Parking is usually the worst part of shopping here as there's always so many people there.Theres lots of parking,but sometimes hard to find close spots.
I always like Costco and go there every time thst I am in town. Because of the recent changes to Covid shopping, there were some items sold out. The staff were working hard to keep up cleaning shelves of empty boxes and restocking. They were very helpful even though they were so busy. Kudos to them!
On adore Costco!
(Translated) I love this place. As for the food, I find that there is a lot of choice. The staff are kind and helpful. (Original) J'adore cet endroit. En ce qui concerne la nourriture, je trouve qu'il on beaucoup de choix. Le personnel est gentil et serviable.
Great time to go right before osing. Quiet and not busy
(Translated) Very clean place and very large parking lot but the real challenge is to go out with only the things that you had planned to buy because the quantity of specials and very attractive products make reasonable purchases difficult. The employees are very courteous and available to answer our questions. I definitely recommend this place (Original) Endroit très propre et très grand stationnement mais le réel défi est de sortir avec seulement les choses que vous aviez planifié d'acheter car la quantité de spéciaux et de produits très alléchant rendre difficile les achats raisonnables . Les employés sont très courtois est disponible pour répondre à nos questions. Je recommande définitivement cet endroit
(Translated) Excellent services, a young man even came to help me move my steel shelf weighs a ton????????????very appreciate???????????? (Original) Excellents services,un jeune homme est même venue m'aider à déménager mon étagère en aciers pèse une tonne????????????très apprécier????????????
(Translated) Very good service (Original) Très bon service
Great same as usual ????⚘
The only reason I left out a star was because i find way to busy and chaotic.
Normal for Costco, lots of stuff, big packages, very busy
Nice bright store. Easy to find what you are looking for.
Excellent I bought prescription glasses for $200 cheaper than Lense Crafters or Laurier.
Great deals
(Translated) Costco Trois-Rivières has lost a lot of customer service over the past 2 years. Not to mention the increasingly less competitive prices like the oil change now equal to everywhere (Original) Costco Trois-Rivières perd beaucoup en service client depuis 2 ans. Sans compter les prix de moins en moins concurrentiel comme le changement d'huile maintenant égale à partout
Costco is amazing who doesn't love Costco? I'd go there just to get a hot dog. Except their tire centre is horrible. No accountability for their own screw ups. Avoid.
Wonderfull
(Translated) We find almost everything but they must go to Quebec (st-foy) a lot of article if found but not tr-riv. Ex: beers bitburger the Moretti it is necessary to enlarge the choice not remain ds the supplier region as Molson Labatt who want the exclusivity of the distributor preventing enlargement to know other beers better ... BELGE GERMAN ... in other. (Original) On trouve presque tout mais ils doivent aller voir celui de Québec (st-foy) beaucoup d article si trouve mais pas à tr-riv. Ex: les bières bitburger la Moretti il faut agrandir le choix pas rester ds la région fournisseur comme Molson Labatt qui veulent l exclusivité du distributeur empêchant l élargissement de connaître d autres bières meilleurs...BELGE ALLEMANDE ...en autre.
My wife and I were at Costco Dec 18th, a little after 8am , being seniors, to our surprise the parking lot was fairly full! Upon entering there was no real check on people entering, of which 50% or more were well under 60, a lot of 30 to 40 year olds with kids. There was no real protection for seniors, as the place was very full with many people crowded around in various departments. Why have a seniors only time to shop, if you are not going in force it! Now that Kingston is in the orange, these kind of things have to stop, or we could see red! Shopping experience horrible, products great!
Store is always clean and are organized at check out.
(Translated) I love going there. Except that you must monitor your budget and not exceed it if possible. But difficult sometimes. There is everything and you have to go there often to not miss the great opportunities to save. Otherwise, we miss our shot and we don't have what we want. Either because it is too expensive for our budget or then there is none. Precisely because it was a good bargain. And it left quickly early in the morning. So go there often and you won't miss good cheap sales. Courteous and kind staff. On Friday there are tastings and it is very appreciated. Several parking lots a lot of space So no reason not to go there. Visit Saguenay at the same time during your vacation. Several places to visit. Like La Vieille Pulperie, LA PT'ITE MAISON BLANCHE, Le Fjord du Saguenay and its Estuary. Easy route to follow. Route and route clearly indicated. Welcome to our house. (Original) J'adore aller là. Sauf qu'il faut surveiller son budget et ne pas le dépasser si possible. Mais difficile parfois. Il y a de tout et il faut y aller souvent pour ne pas manquer les belles occasions d'économiser. Sinon, on rate notre coup et on n'a pas ce qu'on veut. Soit par ce que c'est trop cher pour notre budget ou alors il n'y en n'a plus. Justement parce que c'était une bonne aubaine. Et c'est parti vite tôt le matin. Alors allez y souvent et vous ne raterai pas les bonnes ventes pas chers. Personnel courtois et gentil. Le vendredi il y des dégustations et c'qest très apprécié. Plusieurs stationnements beaucoup d'espaces Donc, pas de raison de ne pas vous y rendre. Visitez le s Saguenay en même temps durant vos vacances. Plusieurs endroits à visiter. Comme la Vieille Pulperie, LA PT'ITE MAISON BLANCHE, Le Fjord du Saguenay et son Estuaire. Itinéraire facile à suivre. Route et trajet bien indiqués. Bienvenue chez nous.
(Translated) The wait at the checkout is much reduced, it's fast now (Original) L attente aux caisses est beaucoup diminué, c est rapide maintenant
Costco employee directed me to a till with no customers at it. There was a cashier. After I unloaded my food onto the till, the cashier looked right at me and walked away. Assuming he was going to the washroom and was coming right back, I waited. 20 minutes later another customer asked their cashier where my cashier went only for them to tell the customer that my till is closed and I've been standing there for no reason. Why the cashier didn't clarify the till was closed I have no idea. It was just rude. Like thanks for wasting my time bud.
People who work there are so kind and helpful. I have never had a bad experience all the years I've been shopping there.
The store itself is great, I never have any issues with the staff or the quality of the products. That being said, it's always very busy in the parking lot and store which sometimes negatively affects the overall customer experience
I love Costco. The only reason they get 3 stars is because they are way too busy. Their hours are so short that too many people need to shop at once and it's mayhem.
(Translated) It's crazy that there are people in a hurry there. (Original) C'est fou qu'il y a du monde pressé là.
A great place for both bulk and personal size purchases. Prices are good. Aside from the amount of people there at any given time I really like going there. Hey also have numerous food sample booths set up throughout if that interests you.
(Translated) Great in every way (Original) Super en tout point
(Translated) Costco. ... Great what more to say. Pro active. Safe. Clean. Staff everywhere to help us .... (Original) Costco. ... Super quoi dire de plus. Pro actif. Sécuritaire. Propre. Staff partout pour nous aider....
(Translated) Very well (Original) Très bien
Generally I like going to this Costco because it is 5 minutes away from my house. The food court, retail side and customer service desk is very good; no complains here. I have to say the staff at the tire centre are unprofessional. It's like talking to a bunch of teenagers and they are goofing off in front of customers. When I take my car to get new sets of tires, they would take off the metal caps for the air valve (replace them with plastic ones) and the hardware that came with the c-wheels kit for no reason. I would consider this stealing because I paid for them. The only reason I didn't complain because they gave them back to me when asked. I'm not impressed.
It's a Costco
Costco is my favorite cult it's the best place to shop to eat grab a quick meal get your fuel get everything you need one stop shopping I hope they shut all the Safeways down in Edmonton and replacing them w Costco's wouldnt that be nice. ... who goes to Safeway anyways? love Costco love Costco love Costco
Great service and huge variety.
It's a Costco, what do you want. You want stuff, they got stuff, you buy stuff.
Supervisor Barb had the nastiest attitude. I know that my card is having problems but you don’t need to make a paying customer feel bad for this. It’s not something that I can control.
Employees here are very friendly and very helpful and very knowledgeable. And things that I have read about the company state that it is not run by a greedy board of directors. They treat their employees very well and I respect that. Their products seem to be of good value and it's the only place where I can find dog food with the least amount of fat in it for my dog's special veterinarian recommended diet. Also you can't beat the deals they have from time to time on supplements like fish oils, co Q and others. Their meats look and taste fresh.
They're great. Costco is second to no one, when it comes to satisfaction. They stand behind their warranty 100%. If your not satisfied, they'll make it right.
Kudos to Costco. Went to buy a few supplies today. They were limiting entrance to only 300 shoppers at a time. Had signs everywhere to keep social distance. Even in the meat section where the isles are narrow they had staff directing it as a "one way isle". Great job!
This Costco is our favorite due to how easy it is to get in and out.
So I know I have to go to guest services to get a temporary card to buy food out of the food court. Whoever is manning your door at 1230 on Monday Oct 23 needs to know your policies better because I was turned away and not even let to go to guest services because I don't have a card so u can't even go in, she doesn't know the policy and I had to call to confirm so why is your staff allowed on the floor if they dont even know your store policy? And than to tell your customer she doesn't know the policy and to not even call anyone right away and just to offer it. For someone that's been in customer service for my whole career this is unacceptable.
My favourite Costco in Edmonton. The pharmacy staff is very helpful and kind. ❤
Overall staff is friendly but the staff working at the optical center are rude and discriminatory as which customer reserve first.
(Translated) The place is large and modern. Plenty of parking space. The staff are also friendly. Expect a lot of traffic like all Costco in the province. (Original) L'endroit est grand et moderne. Beaucoup d'espace de stationnement. Le personnel y est aussi sympathique. Attendez vous a beaucoup d'achalandage comme tout les Costco de la province.
(Translated) Very good customer service, found almost everything there. (Original) Très bon service à la clientèle, ont y trouve presque de tout.
Bought winter tires for my car. Brought my car in to get it swapped out. They ended up breaking one of my tpsm sensor. Had to inconveniently drive all the way to the dealership to get a new one. Then bring it back, was told to come back 2 hours later for them to fix it. Then upon bringing it back I had to wait another hour and a half to get it fixed. Didn’t get compensated for my gas. Not to mention my time wasted. I spend so much money there and I must say this is the first time I’m so disappointed with them.
Just as good as most Costcos. Less people in a town like Kingston means it's going to be an easy experience.
Ok
This location is no longer a secret which means the lines are starting to get a little long. Not as bad as south common yet but still a good 15-20 minute wait on weekends. during the week it is ussually about a 5 minute line up.
I had prescriptions to pick up and I was in and out very quickly. No line ups to wait for. Great service
If you can't get it at Costco, it's not worth getting.
(Translated) Very beautiful place enormously frequented (Original) Tres belle endroie enormement frequanter
Kids decide to buy some snack and we have chicken and fries for the price of almost 7 buck your expecting a decent meal size,guess what? the fries quantity is almost none and the chicken is hard. Lets teach this costco a lesson not only profit to look after also costumer experience. Not buying a food on this location as they are rip off considering the food is coming on their own grocery. dam it!????
(Translated) Excellent price, and large quantity! The best meat we have ever eaten! The chicken breasts are simply amazing! For soft drinks, household products, dairy products and freezer, this is really a must! (Original) Excellent prix, et de grosse quantité! La meilleure viande que nous ayons manger! Les poitrines de poulet sont tout simplement incroyable! Pour les boissons gazeuses, les produit ménagers, les produits laitiers et le congeler, c'est vraiment un incontournable!
Great spot to shop, if you can navigate the busy lines and lanes. Great beef and fish. Great place to shop if large family. If youngot time check out cafeteria Great food cheap prices
(Translated) I go there regularly to buy only what I'm looking for (Original) J'y vais régulièrement pour acheter que ce que je recherche
(Translated) Groceries, electronic equipment, linen, books, tools, tires, you will find everything at a good price. In addition, very easy to honor the guarantees. (Original) Épicerie, matériel électronique, linge, livres, outils, pneus, vous y trouvez de tout à bon prix. De plus, très facile de faire honorer les garanties.
Its rush but was clearing out quickly as there are more cash counters
Great selection. Good prices. Check-out is quick. Luv the new tablets for restaurant orders.
I love Costco we buy meat there. The standard thickness of there pork chops or steaks is 2 inches . there price are great. The beef tenderloin melts in your mouth. They sell baked goods, fruits and veggies, very large frozen area, there selection of protein drinks is great, they sell clothes for men, woman and children. The quality of there clothing is excellent. I would recommend any one have a membership.
The warehouse is great but they have a huge problem when it comes to parking. We visited this Costco on a Sunday at 4pm and it took forever to get out of the parking loot. Poorly designed layout causes massive traffic jams.
(Translated) It sounds like he's trying to sell in industrial quantities, it's awful (Original) On aurait dit qu'il essaie de vendre en quantité industriel c'est épouvantable
Great place for a walk in covid shot.
I love Costco. They almost always have well stocked shelves and everything in order. The aisles are nice a big. The staff is always super friendly and cheerful. My biggest (and only) complaint is the parking! There have been several times recently when I have come with my handicap husband and we can't get a handicap spot to park so we have to leave!!
Great place. Greeter at the door. Very clean
July 19, 2021. Had a very rude experience at Costco Kingston today with a cashier. There was a customer at the cash paying for his items. He had his back turned to us as my spouse was looking into her purse for the Membership card. He stepped back towards us to speak to his wife which brought us closer together. The cashier rudely dictated for my spouse to MOVE BACK! Her mask had dropped down slightly below the tip of her nose as she was speaking to me. Then the cashier rudely told her to "put her mask over her nose now" and step forward. This experience is the worst we have had since we became members in 1992. This cashier needs some interpersonal skills training! Not Happy!!!!!
Good store but an even more busy location that most Costcos. Perhaps because it's a new store. I suggest going early unless you prefer crowded stores.
Would give them a 4.5 stars, only because the memberships are getting up there. But not much to say, it's a Costco. They have almost everything.
Good. Crowded for 730 pm but overall fast through the checkout.
Always great, still big line ups, but they move very quickly ????
The poor rating I have given is a result of an experience I had with a "customer service" representative. I had an issue with the scam that is an executive membership upgrade, and the staff member assisting me made an inquiry to the manager. The issue was handled appropriately, however one behemoth woman behind the counter made several sarcastic comments while lurking in the background. Comments that included: "He (the manager) actually approved this?" and "He (the manager) always has to be a yes man". Envision these comments being made in a snobby tone through a phlegm obstructed throat. Very troubling to say the least.
Love the fact you can use the services like pharmacy without a membership and not have to wait in the main lines. Staff have always been helpful, quick and personable even with the long lines. Memberships can be purchased without being sponsored and there’s always a great deal on everything in the warehouse.
(Translated) I only have good words. Often, the business is busy, but the parking lot is large and can accommodate everyone. I have always been well received. The prices (depending on the quantity) are very competitive. For example, this week, I paid $ 6.79 for 5kg of oatmeal. If there is a problem with a purchase, the refund policy is great and fast. In summary, there is a bit of everything on the whole floor. If you must of course be a member to buy from Costco, I assure you that the amount spent on your membership card will be quickly saved within your daily purchases (grocery, gas, clothing, etc.). (Original) Je n'ai que de bons mots. Bien souvent, le commerce est achalandé, mais le stationnement est vaste et permet d'accueillir tout le monde. J'ai toujours été bien reçu. Les prix (en fonction de la quantité) sont très compétitifs. Par exemple, cette semaine, j'ai payé 6,79$ pour 5kg de gruau. S'il y a un problème avec un achat, la politique de remboursement est formidable et rapide. En résumé, on trouve un peu de tout sur l'ensemble du plancher. S'il faut bien sûr être membre pour acheter chez Costco, je vous assure que le montant consacré à votre carte de membre sera rapidement épargné à l'intérieur de vos achats quotidiens (épicerie, essence, vêtements, etc.).
I like buying in bulk!
(Translated) Average service on a Friday PM several checkouts closed (Original) Service moyen un vendredi PM plusieurs caisses fermées
(Translated) Very good as a store. A lot of choices (Original) Très bien comme magasin. Beaucoup de choix
(Translated) This is where I find almost everything I need (Original) C'est là où je trouve presque tout ce dont j'ai besoin
It is one of the largest Costco Wholesale warehouses in Edmonton. The staff is very cooperating and knowledgable. Store is very nice but there are few things they need to improve so 3 stars for now. It seems that they have limited items. They have room for more items. They can increase their inventory. In meats especially the chicken section they have room for halal chicken most of the Costco Wholesale warehouses have halal chicken. This particular Costco has large volumes of customers. The other problem was coming out of parking. The road leading out has a stop sign and the cars coming out of gas station are merging in the same road before stop sign. You need good 10 to 15 minutes to come out on weekends because there are more customers on weekends. They should increase the inventory and also make safe routing for traffic flow.
Great place for sales wasn't crowded
I love how i see them cleaning the carts and staff is always friendly
(Translated) By far the most unpleasant Costco to shop there. If only Costco Saguenay could serve doses of savoir-vivre instead of free bites, this would be a nice plus! In addition, several products normally available elsewhere in Quebec are simply not in their inventory. (Original) De loin le Costco le plus déplaisant à y magasiner. Si seulement Costco Saguenay pouvait servir des doses de savoir-vivre au lieu des ptites bouchées gratuites, ce serait déjà un beau plus ! De plus, plusieurs produits normalement disponibles ailleur au Québec sont simplement pas dans leur inventaire..
Finally got through the checkout quickly for a change. No lineup for self checkout.
Last Friday I bought a bbqed chicken for guests for a dinner, chicken buns with salads before a soccer game. When we tried to carve it for dinner, it was pink inside so back to the oven to finish the cooking. Not sure what your protocol is for the kitchen staff to know when it is done but it better be looked at. I would have returned it on the spot but timing was not good so I will not be buying my chicken at Costco when I can't trust that it is cooked.
I don’t love how some of the employees talk down to you. I brought my daughter there to shop. She spent over $500. When she took out her bankcard to pay, the cashier looked at me like i had just killed someone. When i asked her if there was a problem, she told me that guests have to pay cash. I offered to use my bank card for both purchases but the cashier said that she would do it this time, but that they’re not supposed to. I didn’t see this “rule” posted anywhere. So either accept cash from guests or don’t. Pick one! But don’t get snarky about it. I also went there recently, amidst the Covid 19 pandemic. When i got to the cash i put my card on my first item as usual. Well i guess this is illegal now. Again, you would of swore i killed somebody. There were 3 employees spraying the conveyor belt while my stuff was still on it. I commented that maybe they shouldn’t b open if they are this worried. The cashier told me that i should be grateful that i can buy food. I was grateful but if i’m going to be treated like i have the plague, i’ll pass!! Sometimes, u walk in, no need to show Costco card. Other times, if u don’t show it, it’s the end of the world and they have to c it... because everyone wants to window shop at Costco!!!! Get over yourselves Costco Sudbury!!!!!!
Good selection and fast checkout
Diane in memberships needs to learn how to help people instead saying “how can i not help you” i recently visited this membership counter for a membership receipt print for another member she basially told me to f off never coming to this Costco again and likely cancelling membership as well horrible customer service i have recently contacted head office call centre and they helped me sort it out no thanks to this idiot
I hate the fact that they don't give bags . So I have to go through the store put it in basket take it out of basket put it back in basket bring it to car put it in trunk take it to home and bring it in house. One peice at a time
Always friendly and helpful
Didn't have a lot of what we were looking for.. but we got 70% of what we needed.. still a great place to shop
No need to review Costco. If you are a member you just love costco anywhere:)
(Translated) An employee at the cash register, very poorly polite and stupid, it was the second time that I went to Costco, luckily her colleague was nice (Original) Une employée a la caisse, tres mal poli et bête, c'etais la 2e fois que je me rendais au Costco, par chance que son collègue a ete gentil
(Translated) Always so crazy, but hey, it had been over a year since I hadn't been there, too bad for the small tasting kiosks, its really lacking, that's what made the place unique (for me) it's still so big and full, small …
Great for almost anything that you need, limited options but what is available is mostly what you would need. Great customer service and always nice to have hotdogs before leaving!
I love this place. I bought a TV 3 years ago and paid for the extended warranty ($100). The TV broke so I called the help line , 2 weeks later I received a full refund. If you are buying expensive electronic products make sure to buy the warranty it's well worth the piece of mind
Costco always has something to peak your interest. Great place to drop by and who can beat a $1.50 hot dog and fries and drink! Quality is something that keeps me going back. I rarely leave without something in a cart. Cheap propane and friendly service team. Always a good experience.
(Translated) There are items that are really worth the effort and the clothes are of good quality !!!!! …
Great store, service is excellent and if you check the busiest times you can plan accordingly.
Costco. ..
(Translated) I like this shop (Original) J'aime ce magasin
Love it. great for bulk buys, quality goods and even kids clothes. getting busier with the holidays so keep that in mind as you shop, but all tills were open and they sped us through preatty quickly in my opinion.
I really like coming to Costco Tue. and Thurs. at 8:00 am in the morning .I hope you keep that open for seniors.
(Translated) Good selection of products and the staff are always courteous. (Original) Bon choix de produits et le personnel est toujours courtois.
(Translated) What I like about Costco is that it's wholesale, always large quantities, large format. (Original) Ce que j'aime de Costco c'est que c'est en gros , toujours des grosses quantités , des gros format.
I prefer this location as the have a good setup for safe distancing and they have staff disinfecting the carts for you????
In and out very quickly! Tons of stock too!
Worth the drive
(Translated) Excellent price for large quantities but if you can manage there is no problem! the return of goods and the service are impressive, gasoline prices cheaper than elsewhere. (Original) Prix excellent de grosse quantité mais si vous savez gérer y'a pas de troubles ! le retour de marchandise et le service sont sastifaisant, prix sur l'essence moins cher qu'ailleurs.
Few good deals, but must be a member or at least with a member to shop at a Costco. If taking the with a member option must give cash or etransfer to member as member has to be the one who pays. Seemed like it was a small Costco Sq feet wise but had every thing I was looking for. They have house hold items, cloths and everyday grocery needs, like baked goods, meat, produce and other things for fridge and pantry. As well as gas bar and Costco liquor store. Prepare to wait in one of the many lines for a bit if using gas bar as its a few cents cheaper than rest of city so can be kinda busy. Store was clean and ppl working there were helpful they even bagged my groceries. They have different levels of membership there depending on your needs and frequency of shopping. Small Costco food court with fast service and friendly staff. Picknick tables to share and sit at gives feel of traditional European style restaurant feel. This location is good it's near many strip malls to see other shops you may like/need to visit. I'd go again.
This is a huge Costco. We found items that we can't get in the Toronto area. Great visit.
Excelkent
(Translated) Very good meat and so on I love cosco. (Original) Très bonne viande et j'en passe j'adore cosco.
Great place great price
Customers crowd right in without any care for the 6 foot rule for social distancing.
Wow, first time ever I've been treated like I did today! A lady named Tina barking orders to everyone at front to keep moving and find a checkout, and as she put it "Im not giving directions " I just pulled my cart to the side and told her I still wanted everything but I just had to use the restroom and I'd be back...she barked at me that it wasnt her problem, that I could do whatever I wanted to ...well what I wanted was not to have the items in my cart put away , hence the reason I was telling her...she looked like a manager strutting up and down but must have missed the inservice on how to treat customers or ppl in general!!! Yes a busy day but I have them all the time as I'm a nurse and still I treat my residents with kindness !!
(Translated) Excellent after-sales customer service (Original) Service clientèle d'après vente excellent
Good
Never had a bad experience here. Always efficient and friendly staff.
Costco is great if you want to shop in bulk. If you see something you like buy it now because it probably won,t be there when you go back.
Good size store for the size of the city. I've seen larger Costco stores, and it would be nice to have the Costco Gas station, but all in all it has what you need.
Horrible customer service the staff was very disrespectful towards my family & when asking for the management on duty was the same they have NO respect for anyone at all & when asking a simple question they just literally interrupting me and just don’t want to deal with anyone at all , my family went here and we spent more then what they make in 2 weeks and it just seems like they DON’T care about anything and they should change the whole management team and staff here as this is NO way to treat anyone. They do NOT like to honour there guest policy when your a Costco member your allowed to have 1 guest come with you & they do NOT follow this policy at all ! I do NOT recommend this location to anyone !
(Translated) Costco tr-riv. Very good merchandise ..competitive price ..,. to visit .... (Original) Costco tr-riv. Très bonne marchandise ..prix compétitif..,.a visiter....
Love this Costco. Employees are happy. The store is stocked and they practice the health guidlines impossed. Feel safe here.
Love seeing slightly different stock from my regular Costco; while visiting Edmonton. Too much to see w/ little time to take it all in! Spacious, clean & organized w/ helpful & informative staff.
Not very happy, bought a package of chicken thighs and they were full of feathers. Totally disgusted! Have never had this before at any other Costco. Not happy at all.
Great place
Always a great place to shop. Line ups at the till go fast. The hot dogs and other foods offered at the eatery are unbeatably heap and you get your moneys worth. Can't see anyone complaining g about this place. Even returns are smooth. Thank you Costco people.
Wow,wow, wow
(Translated) Around 5 p.m. it is quite quiet so it is quicker for shopping. The staff are very pleasant and cheerful. (Original) Vers 17h c'est assez tranquille donc plus rapide pour faire les achats. Le personnel est très agréable et souriant.
(Translated) A little disappointed today about the little iogo kids yogurt they were all past date. I am aware that even if a yogurt is past date it is still good but can be sold at a lower cost. If this may interest you the very good pork loin also has a very good discount and I found a beautiful sports sweater for women! (Original) Un peu déçu aujourd'hui concernant les petits yogourt pour enfants iögo ils étaient tous passé date. Je suis au courant que même si un yogourt est passé date il est encore bon mais peut être vendu a moindre coût. Si cela peut vous intéresser la longe de porc très bonne d'ailleurs a un très bon rabais et j'ai trouvé de très beau chandail de sport pour femme!
I have never been dissatisfied at costco. Their policies and employees are far above the average. Costco is a wonderful experience. Always too busy, but what ya gonna do, people love it.
(Translated) Lots of people and a lot of respect !! (Original) Beaucoup de monde et beaucoup de respect !!
Line up for check out way too long
Well me and my husband enjoyed shopping at Costco...have lots of walking around the area...
This Costco is not as busy as the other locations in Edmonton! Their parking lot is really big and they have all the same services including Tire Centre, Gas Bar, Food Court, Deli, Pharmacy and Hearing Centre! This location also has a liquor store. It is located just outside. This store seems bigger than the other stores. They also carry a different mix of clothing.
Store was not over crowded. Lots of parking available. Non-essentials blocked off. Quick checkout. Pleasant experience.
(Translated) It would be nice to have a little more variety in the different products. (Original) Il serait plaisant d'avoir un peu plus de variété dans les différents produits.
Bad customer services.we have nearly been striped at the way out cheking our bill like we were thieves.thats annoying nd will avoid coming back
(Translated) Not to mention there is no other store like this one (Original) Ni hablar no hay otra tienda co.o esta
Nice but little expensive. Staff will ask you for Costco card before you enter so be prepared with card on hand.
Was great. Wasn't super busy. Staff was nice. Store was clean. Bathroom was clean!
I think Costco should close down. Too many people in store. Massive amounts of people equal covid.
Super busy. Everyone stocking up for Christmas.
(Translated) a very complete magazine and the prices are low you can find almost everything the meats and clothes are what I like most at costco. (Original) un magasine très complet et les prix sont bas vous pouvez trouver presque tout les viandes et les vêtements sont ce que j'aime le plus chez costco.
(Translated) I am insured by going to Costco I will make BIG saving thank you to all the staff and a nice day to all (Original) Je suis assuré en me rendent chez Costco je vais faire de GROSSE économie merci à tous le personnels et une belle journée à tous
Wow you only have to use Master card or cash...even in this pandemic...didnt understand why customer cannot use Visa when they still paying you there hard earn dollar...These giant stores have there own rules but its nice and helpful for ppl if they can use any card for payment....
Our online order was processed and delivered quickly. They made good on the voucher they promised at sign up, even though it took a phone call to customer service. Wish they had a closer warehouse.
Like the friendliness, always a hello, have a good day, thank you for coming. There is a much better selection than other locations. Very much worth the drive!
Costco used to be a great place to visit, but few corporations have shown the kind of zeal for fascist authoritarian control like Costco. Since COVID-19, Costco's customer service has declined drastically. Customers are routinely treated rudely, yelled at for breaking rules seldom communicated, and which seem to change every other week. They could learn a lot about communication, customer service, respect and courtesy.
Always an adventure.
Shopping fun! I do wish they would bring back those huge $19.99sheet cakes-now they have much smaller round ones!
Even though they were busy. Was able to go in and out quickly. Friendly and helpful staff
This is easily my favourite Costco. Never have any problems finding what I need and even if the line ups are long they seem to move fairly quickly. The huge parking lot is also a plus.
Line up by the plants did not allow for physical distancing. Due to carts just fit in and the cart barrier is an upside-down cart. So it was one meter between people in line up. Otherwise a good trip as usual. As usual staff were friendly.
(Translated) Some employees are very cold. They are impatient when I ask them a question about an item of clothing that I cannot find. (Original) Certains employés sont très froids. Ils sont impatients lorsque je leurs demandais une question sur un vêtement que je ne trouvais pas.
Visited the store on a business trip, good selection and very friendly staff, excellent parking space with access to multiple roads.
Always clean..organized and staff is super friendly
Cheapest gas in town and you can always find such cool stuff. Love their greek salad!
It was a great costco with most of what I am used to for stock
I understand the need for masks in the store. But while trying to purchase propane i was told i needed to be masked, i explained to the attendant that not only was i outside that i was also 6 feet from anybody else and that i also had been vaccinated. Her response was not only extremely rude but also very arrogant. Masks are not law and it was extremely demeaning of her. As she made me the center of attention in front of others patrons. I did not purchase my propane at that point and i will not be returning to costco untill this pandemic is over ... or even ever...
I like this Costco - This is a review of the OPTICAL CENTER only. We wanted to purchase my daughters monthly contact lenses there to save a little money. She already wears monthly contacts. We stopped by the optical center near closing one day to check prices and they cost of the contacts she wears was significantly lower, but we were not allowed to purchase without having a "fitting" done. Made an appointment and returned. We arrived for the appointment about 2 minutes late but the lady behind the counter was helping someone else anyway. Waited about 10-15 minutes before she acknowledged we were there and asked if she could help us. We told her we had made an appointment for 5 pm and were scolded for being late. We said we've been here for the last 15 minutes and you ignored us. She said we should have interrupted. She then told us that it was too late to fit us into the 5pm appointment but there was an opening at 5:30 and we would have to wait till then (There was no one else around at this time) She changed her mind and took my daughter in right away , but then told her that she couldn't do a proper fitting because there wasn't enough time (again, there was no one else there and she already told us the 5:30 appointment was open.) She then tried to up sell us on more expensive daily contacts because my daughter was too young for monthly contacts (she already wears them - given to her by her optometrist). The monthly contact price she quoted us was higher than we had been shown a few days before - but she wouldnt sell them to us anyway. She then told us the monthly contacts are available to buy from other places online if we really wanted them. Don't go there! Rude, not professional, and frankly not very bright.
It's Costco, you know what to expect.
One employee in the cafeteria, ten members waiting in line for... This is what you got...
Good place to buy in large quantity. However it is not ideal on everything if you are looking for best prices.
(Translated) Not too crowded, faster at the checkouts than before! ???? (Original) Pas trop de monde, plus rapide aux caisses qu'avant!????
(Translated) Lots of people but good summer nonetheless (Original) Beaucoup de monde mais bien été quand même
NO LINE UP TO GET IN????!!! I even ordered an Rx which was ready by the time I had picked up the few things I needed. The pharmacy staff are always polite and helpful. Some of them even remember who you are which is something seeing how busy they are. During this whole Covid-19 pandemic this is the store that has/had the best system and procedures in place to move customers very efficiently.
Not cheap unless you buy a lot
Great tire selection and service. A clean and a well organized store. Shelves fully stocked, fresh produce daily. Great selection of meat and dairy products. Highly recommended.
Busy store but well stocked. Even had a hot dog and a Pepi for 1.50. A crazy outing but fun too. Cheers Costco ????
Costco was a great experience since I reached Canada! In my opinion, its not Wholesale store! or Deals store, I think its a place for making decisions, YOU; will decide what ends up in your cart. And for me, I rather to fill it, almost every time I went there, whether it was a monthly visit, or the next day, it always ends up with Huge bill. And I never regret it, I'm sure it was the best deals ever and best quality ever. Note For the people who think they will spend more at Costco than 1$ Shops, please check the below 20 containers spices with rotating holder at $19.99. I got one, when I came back and open it ! I discovered that ITS ALREADY FILLED with 20 types of spices !!!! What a great job Costco. ????????
Great store, with friendly staff and good selection. Their COVID response has been very thoughtful and well organized featuring santizing cart handles, 2 m spacing in line-ups, and offering masks to customers at the front.
Good price and good service
(Translated) It is a place that I like csr I buy wholesale and it costs less the staff are courteous thank you (Original) C est un endroit que j aime csr j achete en gros et ça coûte moins cher le personnel est courtois merci
(Translated) I like everything. Price, product quality, service, speed at checkouts and their return policies. (Original) J'aime tout. Le prix, la qualité des produits, le service, la rapidité aux caisses et leurs politiques de retour.
(Translated) The customer service is great. However, I would like them to record the hours of operation more clearly instead of writing these are likely to change. Simply registered November 11 closed (Original) Le service à la clientèle est super. Cependant j'aimerais qu'ils inscrivent les heures d'ouverture plus clairement au lieu d'inscrire ces sont suceptible de changer . Tout simplement inscrit 11 novembre fermé
Love love love it.
(Translated) Abusive / discriminatory behavior, recurring (3rd time in less than two months) on the part of young Costco cashiers (of the French-speaking majority, certainly privileged). Take note that it is necessary to STOP stigmatizing, harassing certain Costco members (no French speakers) who are in front of you at the cashier paying for their purchases, and forcing them to be present, of another Costco employee by our side immediately to harass us with unwanted questions, more expensive Costco card solicitations , etc (as if we had stolen our purchases or our membership card) Under what law do your employees at the cash desks act in this way? This abusive behavior must STOP. Next time the discriminatory behavior of certain cashiers towards non-French-speaking Costco members will be the subject of a formal complaint / report to the competent authorities in the matter of discrimination. (Original) Comportement abusif /discriminatoire , récurant (3eme fois en moins de deux mois)de la part des jeunes caissiers /caissières Costco (de la majorité francophone ,privilégiés certainement).Prendre note qu'il faut ARRETER de stigmatiser ,harceler certains membres Costco(non francophones) qui sont devant vous à la caisse en train de payer leurs achats ,et leurs imposer la présence ,d'un autre employé Costco à nos côtes tout de suite pour nous harceler avec des questions non-désirées ,des sollicitations cartes Costco plus chères, etc (comme si on avait volé nos achats ou notre carte membre ).En vertu de quel Droit vos employées aux caisses agissent ainsi? Ces comportements abusifs doivent CESSER. La prochaine fois les comportements discriminatoires des certains caissiers et caissières envers les membres Costco non-francophones ferons l'objet d'un plainte/signalement formel auprès des autorités compétentes en matière de discrimination.
Its costco nothing else to be said. Good product great prices great return policy dont forget the hotdogs!
(Translated) Excellent service. (Original) Excellent service.
As always Unique deals are found in-store shopping at Costco
Since I don't have a Costco membership as of yet, & have a small household, I just tag along with my friends as their guests when they go, & they let me purchase items on their memberships (they pay for me). I enjoy the organic & natural items that come on sale at Costco or that are packaged in larger sizes for cheaper price compared to regular grocery stores. I can often get items here I can't find at those other stores, such as double-pack gluten-free & organic bread, big bags of fresh nuts, big jugs of apple cider vinegar, & avocados that don't spoil as fast as from other stores. Unfortunately this Kingston location doesn't have the 3pk Montreal-style seasame bagels as does the Ottawa Costco.
Staff are mostly friendly. They clean the cart before use and limit the amount of people inside Costco. Hand sanitizer and wipe are everywhere. I feel more safe shopping here than Superstore.
(Translated) Super welcoming, friendly and smiling employees. Especially the cell phone counter ... let's stay a mascouche and, visits an aunt in the hospital of three rivers ... Very beautiful Costco. Congratulations.... (Original) Super accueillant, employés sympathique et souriant. Surtout le comptoir de téléphone cellulaire...demeurons à mascouche et,visitions une tante à l'hôpital de trois rivières...Très beau Costco. Félicitations....
Excellent store. Always great deals, and the employees are extremely helpful and polite. The only thing I am disappointed by is that they often have something in stock for a few months, then randomly stop carrying it.
Got there early. No lineup outside. Found everything I wanted. And no lineup when I got to the cash. Can't ask for anything better than that.
Waited till later in the day, it was a great experience. In and out within an hour and I was loaded up. Haven't stepped inside since before Christmas so was a happy camper.
We went for only a couple of things, but as usual we found some great deals, so we couldn't pass them up. I LOVE COSTCO!!
What's going on with the staff? My last 2 consecutive times into Costco Kingston, I've had the worst customer service EVERat the cash. New faces, new spring staff and they're void of manners and customer service. When asking staff, I was told that the new summer staff have no regard for the customers, older experienced staff have had their hours cut and I was asked to complain to Costco. Honestly, I've been a member since 1997, I'm a Executive Member and if this happens again, I'll either turn in my Costco membership, complain to head office and shop Costco Kanata. It's always refreshing to see the girls at the entrance, but the ones on cash could use some courtesy training.
(Translated) Always great prices ... great products and the employees are very friendly (Original) Toujours de supers bons prix...supers beaux produits et les employés sont très aimables
Very pleased with my service at the Tire Centre today. Darryl was super friendly, and my car was done in perfect time.
No grimes pepperoni no farmers sausage guess have to go to Walmart or superc
With everything going on with covid the store is organized and the staff are friendly
(Translated) I had my tires fitted a week ago I felt vibrations At the time of the laying, it failed to weigh an inch for my swing so they put 3 small weigh per wheel. They do not fit so I moved to the garage today .. impossible to fix the mistake .. too much work, Solution get up early tomorrow morning to be at Costco at 7 am to fix their mistake ... So I'll have to go to another garage and pay a second time, think well before going to Costco because there is no service after .... (Original) J'ai fais poser mes pneus il y a une semaine je sentais des vibrations Lors de la pose,, il manquait de peser d'un pouce pour mon balancement donc ils ont mis 3 petites peser par roue. Ils ne tiennent pas donc j'ai passé au garage aujourd'hui.. impossible de faire réparer l' erreur.. trop de travail,, Solution me lever demain matin très tôt pour être chez Costco à 7 h 00 afin de réparer leur erreur... Donc Je vais devoir aller dans un autre garage et payer une 2 e fois, penses-y bien avant d'aller chez Costco car il n'y a pas de service après....
Costco is fantastic and this is one of the best ones. Great staff and there is a liquor store. Lost my card a while back and needed to get a replacement card, was quite impressed when that took all of 2 minutes.
(Translated) The person packing our purchases dropped my cucumbers in the basket about 30 inches high. I didn 't enjoy. I do not want to eat a bad cucumber. (Original) La personne qui emballe nos achats a laissé tomber mes concombres dans la panier d' une hauteur 30 pouces environ. Je n' ai pas apprécier. Je n' ai pas envie de manger un concombre toute amoché.
Too busy compare to any other costco, lineup to get in, lineup to pay, lineup to get out, and I don't even want to think about returning anything
Wow
Very efficient & friendly all around.
I regularly shop here. Have plenty of the things I need in stock here. Cashiers are friendly. Everything is usually tidy and organized. And of course I always enjoy having some free samples.
Outstanding service on a very busy day The store was busy but the lines only took 10 minutes Then to the gas bar .. at .83cents I thought we were going to be an hour Nope 10 minutes again What a great day
Cool
(Translated) Unbeatable prices especially electronics. the employees of this department are very confused, he knows what he is talking about. (Original) Les prix imbattables surtout l'électronique. les ployée de ce département son très conessent il save de quoi il parle.
Only issue is that the parking is always full they really need more parking. Always find the staff polite and helpful
(Translated) Have found everything we want but wait a very long time (Original) Ont trouve tout ce que l'on veut mais attente très longue
Senior hours open 8 o'clock. Great
I used to love the store and the staff and I have been there pretty much every week since they opened but I am done with their covid rules .Today my mask slipped off my nose and within 2 seconds as i was fixing it a worker walking by told me loudly to put it back on .Seems like some sort of public shaming . They also have a woman walking up and down the floor with a covid buggy looking for violators and treating them the same way, kind of like a bad cop but no gun .Don't feel welcome like I used to . Not a pleasant experience
A bit busy. I see they r giving out some samples again, very limited but nice to get back to a so called normal.
Was good, not overly busy
Great selection of produce and meats.
Always a great experience and glad we have such w store here in Kingston. Hard to beat the quality and customer service this store provides
First off, large parking lot, with large parking spaces...Once you're in, someone greets you with a smile and hands you a coupon...All good! Going through the isles is a breeze on ''non busy'' hours...or else, prepare to slalom through …
Sara (?manager at Kingston Costco?) was the most wonderful and helpful person this past week in helping my daughter with a turtle floatie. The last one in the store was defective so she was able to get her one the next day while facilitating the long travel for us to pick up. The kids are so happy and she was absolutely lovely. Thank you Sara and thank you Costco Kingston!
Great store to shop , great prices, staff is super friendly well worth the membership price.
(Translated) Hello I fully recommend this beautiful and very welcoming company yes xxx (Original) Coucou je vous conseille entièrement cette belle entreprise et très accueillant yes xxx
Clean and organized. One employee even opened a new box to help me get the right size.
(Translated) Good service fresh produce and good price and lots of variety (Original) Bon service produits frais et bon prix et beaucoup de variété
Very busy but cashiers were quick
I am a regular Costco shopper. During this Covid time I am more focused on what I need at Costco. I want in and want out quickly. My question is why the rearrangement of the store again, exspecially during Covid. Your customers are trying to stay safe but wondering around the store looking for items is not something we should be doing at this time.
Love this place. Has so many great deals and some things i just can't find anywhere else. Worth the monthly trip we make from EL.
Very organized for checking out.
Parking lot is complete chaos, you're way better off parking on the south side of the parking lot
In and out of there like it was nothing. With everything i need. With great setvice. As usual.
Great selection and amazing staff
This location is usually quite busy, but the checkout lines are super efficient! Love Costco!
Amazing place to shop and great deals ! ! Love it !
Always find they stuff I need at Costco and the stuff I don't lol
I booked an appointment online for a tire changeover. Brought my car in 30 min early. They were done in about 30 min! Excellent value and service.
(Translated) Always rushed, the staff, quickly quickly quickly as if they had to pass a quantity of customers on time. Very disagreeable (Original) Toujours bousculés, le personnel, vite vite vite comme si il devait passé une quantité de clients a l'heure. Très désagréable
Went there for 2nd Covid shot. In and out quickly. Pharmacist was excellent at given the sor. Did t feel a thing.
Ok
Cheap and high quality
(Translated) At all Points. ... I am overwhelmed and satisfied.???? (Original) A tous les Points. ...je suis comblée et satisfaite.????
(Translated) I love Costco and their service is always great. They also have vehicles for people with reduced mobility (Original) J'adore Costco et leur service est toujours excellent. Ils ont également des vehicules pour personnes a mobilité réduite
Love store. Great staff and selection . Missing things other Costco offers .
Found what I needed very easily. In and out. A breeze!
(Translated) Here in our region, it often happens that we have good downward differences on the variety, quantity and permanence of products if we compare with other branches outside the region. Also, the opening hours too late. This explains the congestion at the checkouts 6 days a week. I really like the formula, value for money. Almost all of the Kirkland brand are top quality products. They are recommendable. The same is true for purchases via the internet. Easy, simple and fast for delivery. Thank you! (Original) Ici dans notre région, il arrive souvent que nous ayions de bonnes différences à la baisse sur la variété, la quantité et la permanence de produits si on compare avec d'autres succursales hors région. Aussi, les heures d'ouverture trop tard. C'est ce qui explique l'engorgement aux caisses 6 jours sur 7. J'aime beaucoup la formule, rapport qualité/prix. Tous ou presque de marque Kirkland, sont des produits de qualité supérieures. Ils sont recommandables. Il en est de-même pour les achats via internet. Facile, simple et rapide pour le livraison. Merci!
Clean ,spacious,cool place !
The Best store ever.
(Translated) Very courteous people. Regular tastings of all kinds of food. Clean and welcoming. Reasonable prices except for fruits and vegetables. (Original) Gens très courtois. Dégustations régulières de toute sorte d'aliment. Propre et accueillant. Prix raisonnables sauf pour les fruits et légumes.
I bought one of Costco’s wonderful meals. It was chicken breast, feta, asparagus and spinach. Absolutely delicious and so easy to cook. I absolutely love that there are now different kinds of these meals and all the work is done by Costco. I am especially happy because as an older single person dealing with a lot of chronic pain I can enjoy healthy food with very little preparation and it is also affordable! Thank you to the staff who make these wonderful meals which will also give me delicious leftovers as well!
Very unprofessional and inappropriate customer service staffs including one named April, Membership Manager and other staffs in the Returns area at Winterburn Costco. They have insufficient and minimal training in dealing with customers in various returns. No one there in the area knowing how to do their job to provide 100% customer satisfaction. What is so hard to return an online purchase within 19 days of purchase and still in original condition??? I stood there for more than an hour waiting for them to get it solved but still no outcome but they kept blushing me away. Is this how they are trained to react with their valuable customers? I am very disappointed and disagreed with their job performance. The staffs kept blaming me making me feel innocent from their lack of knowledge. I totally believe I deserve an apology from the staffs that involve in the situation not an apology from the store manager, Paul. This is absolutely unacceptable to be treated in a rudely manner in the the public after being a loyal executive member for many years spending thousands thousands dollars every year.
Like any costco you can find tons of things here. Solid staff and sample people here. As usual the food court is cheap with pretty decent food although definitely not the best poutine as some people say. Worth having a membership too just based on the availability of school snacks and other school related things. There's also a lot of decent members services here
Your typical costco. The washrooms are kept clean, the staff does a good job with the store in general and the lineups move fast. When I forgot my Costco card at the pump, one of the attendants just flashed one of their cards for me, which was very nice and appreciated.
It was ok . My first time at this location. The isles were not very organized. We had to walk all over the store just to find the items. The store on 149 st.is alot better. We will continue to shop there.
(Translated) Always a good place for shopping great price lots of new stuff (Original) Toujours un bon endroit pour le magasinage excellente prix beaucoup de nouveautés
They don't mess around with cocid protocol. Mask up properly or you'll be kicked out .
Worst Costco across Edmonton. The costco workers are consistently and more frequently intentionally rude to their customers. They don't want to work or want to make customers satisfied no matter what the customer asks or says. The management team are clearly the cause for this, as they hired and trained them. The gas station. A MASSIVE problem to not only all customers, but to the surrounding commercial businesses and city roadways. This gas station has cars backed up all the way to the aerial roadway entrance. Costco doesn't care. They just want the profits. This west costco has customers coming in from the west country side of edmonton, the whole SW, West, NW and Central West of Edmonton all to ONE costco location. Costco could easily expand and build a "regular/not-business" Costco in the SW corner and NW corner of Edmonton to balance out the overflow of traffic and customers. But no. Once again, it's probably because they don't want to spend and just want the profits from one location. This costco doesn't even deserve 2 stars or 1. Not to mention, usually when you get to the cashier line it takes probably another 20-30 minutes just to get through the cashier (who ends up not having boxes available or is too lazy to crab one from the next cashier or supply bin full of them. The Costco gas station though. They should have this off site on it's own, so the rest of the actual shoppers and neighboring commercial business customers can get through the parking lot and roads. Talk about unsafe for emergency vehicles to get through.
Ladys packaging our grocerys punchered the butter and ground beef that got everywhere. Disappointing.
Great variety of products. Clean store. Competitive pricing. Only complaint would be parking and check out line ups, but that is an indication of how popular it is.
Too big. West Edmonton. Selection set up different than mine in north east which is small with perfect selection. Each store caters to clientele. I wasnt clientele for west edmonton but friendly helpful staff helped me find the perfect crystal gift and were very patient.
Garden centre was busy but, they had a great selection of plants and flowers.
I would live here if I could. Love Costco. Really friendly staff every time I go. Food court is awesome and a must at the end of every trip.
Stopped at this location cause I was in the area. Like every other Costco but found the line to be a bit slow imo. I typically go to the nisku location which is my favorite
Perfect store
(Translated) The service on the TV was excellent. On the side of the cell phone display, it seems to lack staff to respond to customers because 1 customer buys and there is only one proposed service, we can wait until d hre without a response (Original) Le service au téléviseur fût excellent. Du coté du présentoir de cellulaires, il semble manquer de personnel pour répondre aux clients car 1 client achète et qu il n y a qu un proposé au service, on peut attendre près d hre sans avoir de réponse
Usually find what I'm looking for. Shop for home and business
(Translated) Always worth shopping at Costco (Original) Tjs intéressant de magasiner chez Costco
What can I say! I mean it's Costco so you know it's awesome. The fresh meat and bakery products keep .e going back!!
The kind of big box store you love to hate and hate to love. Costco always has great products at good prices. Their meat selection is the best. It’s busy, but they are good at getting people through the check outs. They have the absolute best return policy so you’re never afraid to try things..... having said that, their products are always great, so I usually only return one or two items a year for various reasons. Unfortunately I spend way too much money here, but it’s good bang for your buck.
We only shopped in the liquor store area. Prices were excellent.
Terrible.. way too many people.. capacity of 995.. at least a 45 minute wait for check out
(Translated) Do not take Visa ... it's really very stupid! Not the cheapest ... but a decent costco like the others, the employees are in a hurry and a bit expeditious on weekends but very courteous and polite :) (Original) Ne prennent pas Visa... c'est vraiment très con! Pas le moins cher... mais un costco correct comme les autres, les employés sont pressés et un peu expéditif la fin de semaine mais très courtois et polis :)
(Translated) The clerk who fills the baskets at the cash register could be more careful his doing everything to fit his in just one basket his done twice when I go there and his done twice that he has plenty of stuff to crush when your pint of milk its almost open so that it crushes that your bread looks like hot dog buns. Could be a little more careful. (Original) Les commis qui remplisse les paniers a la caisse pourrait faire plus attention sa fait tout pour rentrer sa dans juste un panier sa fait deux fois que j'y vas et sa fais deux fois qu'il a plein de chose d'écraser quand tes pinte de lait son presque ouvert tellement qui son écraser que que tes pain ressemble a des pain a hot dog.pourrais faire un petit peu plus attention.
Always a good place for a hot dog! The fruits and veggies are always a good price.
Great Costco. Not as busy as other Costcos in the City. Ample parking. Liquor store is always fully stocked with what we are looking for. We purchased way too much alcohol in preparation for a wedding and had to do a large return as a result but the staff were very friendly and accommodating. We purchased the same type of beer on different days and we didn't realize that the prices sometimes varied depending on the day until the cashier pointed it out. He went out of his way to go through all the receipts and process the returns using the more expensive purchases which is definitely appreciated. Gas lineups have been pretty long lately due to the higher gas prices elsewhere but we usually see about 3 - 4 staff members helping to manage the lineup and make it go more smoothly.
(Translated) Very disappointed with the rudeness of the cashier at Costco Trois-Rivières; I got to the checkout and I had brought my bag to pack my groceries, but I started to notice that the packer was not putting my items in my bag if not in the cart, so I gave him the question: "Sir, why don't you put my items in my bag? Answer:" Madam because we employees are not allowed to do so, because of the covid. I told him: ok. No problem, I understand. So Mister Is it possible to pack in a box from here in the store, please? The packer replied: ok Madam, I will do it anyway if I have already put everything in the cart. I said: thank you that's nice ... But the cashier started yelling at me and saying nonsense ????????♀️and I told him that I had no problem with the packer putting my items in a box, that I did not understand why he raise that voice and yell at me if his colleague had no difficulties with me????????????. Conclusion: After being a Costco customer for 15 continuous years, I will be leaving Costco off my grocery list. I am not very disappointed with the rudeness of this man there ..... ???? (Original) Très déçu de l'impolitesse du cassier chez Costco Trois-Rivières; je suis arrivée à la caisse et j'avais apporté mon sac pour emballer mon épicerie, mais j'ai commencé à remarquer que l'emballeur ne mettait pas mes articles dans mon sac si non dans le chariot, alors j'ai lui posse la question : " Monsieur pourquoi vous ne mettez pas mes articles dans mon sac?. Réponse : "Madame parce-que nous les employés n'a pas le droit à le faire, à cause du covid. J'ai lui dis: ok. Pas problème, je compreds . Alors Monsieur Est ce que c'est possible d'emballer dans une boîte d'ici du magasin, s.v.p?? L'emballeur m'as répondu : ok Madame je vais le faire quand même si j'ai mis déjà tout dans le chariot. J'ai dis: merci c'est gentil... Mais le cassier a commencé à me crier et dire des niaiseries ????????♀️et j'ai lui dit que je n'avais pas de problème à que l'emballeur mettait mes articles dans une boîte, que je n'avais pas compris pourquoi il monter ça voix et me crier si son collègue m'avait pas de difficultés avec moi????????????. Conclusion: Âpres d'être cliente Costco depuis 15 ans continues, je vais quitter chez Costco de ma liste d'épicerie. Je me sans très déçu de l'impolitesse de cet homme là.....????
Good prices on a lot of items but they don't carry a lot of items that are favorites and are sometimes out of stock on things you comment on being there
Costco is great for most things..... Just do some comparison shopping on line before you go there as sometimes they do not have the lowest price out there.....
(Translated) Costco which is the same as all Costco's. They are renovating it. The employees are very nice. A great team! (Original) Costco qui est pareil à tous les Costco. Ils sont en train de le rénover. Les employés sont très biens. Une belle équipe!
Good selection of products to choose and buy from. Nice staff and easy checkout during this pandemic.
I am disabled and can not walk far. it turns out that I picked the Costco with the least amount of scooters less than half the amount that the yellowhead store has. I want to thank the manager of the westend store on behalf of us all to shop at a different company (there was a old lady waiting for 50min for a scooter)
Great deals!
I won't give them 5 star because they need to have some express lines for people that only have couples of products, so they don't have to be waiting on the long lines. More vegan and organic products will be nice
Dont like the super long lineups both for gas and groceries ect. Amazing prices though on both just be expected to spend 30 mins to an hour extra than you want to there. Also feel like they dont trust their customers despite the fact we pay hundreds for their yearly memberships so its a little insulting
Would have given a 3 star at least but the old lady with glasses at self checkout gave awful service. Will not be coming back to this coscto just because of that lady.
Best place to buy so many things
The checkout gentleman.let me.run.back for.potato salad i forgot very nice of.him
I had a very bad experience this morning! First of all in your meat department, they should not be allowed to yell at customers Plz put arrows up to know which way to go. Ty
(Translated) Jes made a book from Costco my him from three rivers is hard to beat (Original) Jes fait bouquou de Costco mes lui de trois rivières est dure à battre
(Translated) We would like to find our products in the usual places. Wasting our time searching is not fun. On the other hand, checkout service is extremely fast: a pandemic requires! (Original) On aimerait retrouver nos produits aux endroits habituels. Perdre notre temps à chercher n'est pas plaisant. Par contre, le service aux caisses est extrêmement rapide: pandémie oblige!
(Translated) Could be better with the pandemic people are going all over the place (Original) Pourrais etre mieux avec la pandémie les gens vont de tout bord tout côté
(Translated) Great service a lot of choice the employees very nice all, I like. (Original) Super service beaucoup de choix les employés très gentils tous,j'aime.
Really bad experience over a propane tank. The propane attendant was less than polite and the customer service staff acted like I was lying to them just to rip them off of $57
Cheerful staff, great deals.
Cheap bulk is what it is amazing
A bit disappointed...nitrile gloves are twice the price that they were pre pandemic...I understand the limitations of purchase quantity per visit but price jacking was not expected...not saying it is a costco issue...probably a supplier , perhaps supply demand issue....but still discouraging
Was very good experience today. In and out quickly. No major congestion. ????????????????
Didn't have the meat I was looking for but gone everything else
Wow
Great as usual. I went there around 5 , not too many people and have a very delightful social distancing shopping experience,!
(Translated) Roast Chicken on Spits $ 7.99 Very Big, really delicious chicken. (Original) Poulet rotie sur broches $7,99 tres Gros poulet vraiment delicious.
Friendly knowledgeable staff, helped me out very well
(Translated) You can find almost everything and the staff are always fantastic and welcoming smiling helpful and it seems that it is to give with the heart to service (Original) On trouve presque tout et le personnel est toujours fantastique et accueillant souriant serviable et cela parrait que c est donner avec le coeur se service
Person at self checkout tall skinny women has blond curly hair is RUDE. She needs to learn to be nice, kind and respectful. Management should review her service and teach to be kind towords other. We visited 21 Nov evening .I was buying 2 PJ'S one of them had no tag I picked up different color n sizes from the place it had 22 ish $. I noticed one of them didn't had Barcode tag so I told and asked her nicely I picked them up from the same sport and just noticed no price tag they are the same thing .She says "well they are not the same thing they are different colors n different size" in condescending manner . Then scans and it is the same price. That is all we wanted to know to begin with minus her attitude.
Was perfect! No line up to get in and less than 10 min lineup to check out! Staff was friendly!
Shop here and the selection is great. Tried to buy a gift membership for a friend at the MEMBERSHIP DESK. Was told as a member I had to go through the regular till to do it. Dec 20, Friday, for sure I will lineup. I don’t know what duncecap thought this was a great idea but now my friend is getting something else. 2019 is almost over, use your head.
Bulk purchases Good deals on most items Always busy
(Translated) Despite the high traffic still good and fast services (Original) Malgré l'achalandage élevé toujours un bon services rapide
Friendly, fast, clean.
(Translated) I find a little bit of everything (Original) J'y trouve un peu de tout
(Translated) Good price but not a nice place to visit. The place is hyper frequenter, to the point that it is difficult to circulate. Otherwise like I said good price, but you often have to buy in large quantities. The clothes sold are also rather disappointing. (Original) Bon prix mais pas un endroit agréable à visiter. L'endroit est hyper frequenter, au point qu'on a du mal à circuler. Sinon comme je disais bon prix, mais il faut souvent acheter en grande quantité. Les vêtements vendues sont aussi plutôt décevant.
Worst Costco in the whole season. "Customer Service" manager Napoleon was extremely rude, racist and sexist. Would advise never shopping there.
Fast and hassle free service. Best of all, they have the most competitive prices when compared to other tire shops.
Good shopping experience
Purchased new tire from Costco, I arrived 15 minutes early for my scheduled appointment as resquested by Costco. I was told it would take an hour and a half to change the tires and commented I would shop in the warehouse while waiting and left my cell number as asked. I returned to the tire department one hour and twenty minutes later and was told they were just torking the lugs nuts. About ten minutes later that I was told by the same person that they hadn't started on them yet. He said the person changing the tires couldn't find the locking lug nut key. The same Costco was the last to use it and was magically found by the next peron who looked for it. Why was I not called to show them where the lug key was when they had my cell number? Needless to say I had to wait with hot and cold groceries while they changed the tires. The lack of customer service runs straight to the top in this store! After a week I called the Costco 1-800 number to comment on my experience and was told some one from the warehouse would get back to me, a week has gone by and no one has got back to me................
Organized, necessaries newer layout. Efficient cashier and packers. All good
(Translated) Problem rating used civic parking in triplicate in 3 rows blocking the middle automobile, several motor vehicles not making their stop and driving too quickly failing to rush on people, threw on the spot dabs the line at the checkout several people rushed me with their baskets to pack me even if I had left room to bypass and no deal on items (Original) Problème coter civisme des usagées stationement en triple sur 3 rangés bloquant les automobile du milieu, plusieur automobilisme ne fesant pas leur stop et roulant trop rapidement manquant de foncer sur les gens, jetais sur place dabs la file au caisse plusieur personne me foncere dessu avec leur paniers pour me tasser meme si javais laisser de la place pour contourner et pas de deal sur les artivles
I went after work... probably one of the best times. Not crowded and no line ups
Easy access to getting in, no waiting. Staff helpful and cashier was friendly.
(Translated) I've always liked the Costco, we really save on several things, it pays to go there regularly, less pay to go there just once in a while where in this case you are tempted to buy a a little more impulsively because precisely we do not come back until a bit (Original) J'ai toujours aimé le Costco, on économise pour vrai sur plusieurs choses, c'est payant d'y aller régulièrement, moins payant d'y aller juste une fois de temps en temps où dans ce cas on est tenté d'acheter un peu plus de façon impulsive car justement on revient pas avant un bout
The store staff was very helpful with navigating a large gazebo through the store. However, the young lad outside in the orange vest was very curt and made me help him load a VERY heavy box instead of perhaps finding another associate to help. I cracked a joke, he didn't appreciate it. Didn't smile at all and was just overall unpleasant.
It's Costco...I mean I've yet to meet someone who's had a bad experience there (although I am sure they exist). Cheap stuff, cheap food, free samples, great return policy, cash back I could go on...Costco is great
I called on a Friday to order my contact, the following Tuesday they called and they were ready. I love it !!!!! When I went to get my contact the lady ask me how would I pay, I replied "debit please" then she ask me you probably don't have tap on your card !!!!! I was insulted, she was not pleasant to talk to
On April 6th 2021 was at Costco on the Kingsway. For a company that is diverse and I pay membership which I am about to cancel I do not believe I should be treated poorly. I am a human being and The person greeting was very terrible interrogating me for reasons that she should have done her job properly. She acted that way because I am a man of colour which is not acceptable. The manager Rick was terrible coming in to solve the situation after a loyal customer walked in to the store VERY VERY VERY VERY bad customer service.
Was very busy but the lineup move fast and staff was friendly
Best in sudbury
Service is good but just covid stuff is gone out of hand it's almost like if you've hired a bunch of brown shirts from Hitler's past armies stop harassing the public when they're coming into your store it might go a long way to what's going to happen to the store in the future
(Translated) I was going to Lachenaie but it is quite possible that I will return to Trois-Rivières. For a Sunday it was a lot less busy. With confinement I could not go to Lachenaie or Trois-Rivieres. So establishing one in Joliette would be a good idea for the future. (Original) J allais a Lachenaie mais il est fort possible que je retourne a Trois-Rivières. Pour un dimanche c etait bcp moins achalande. Avec le confinement je ne pouvais me rendre ni a Lachenaie ni a Trois-Rivieres. Donc en etablir un a Joliette serait une bonne idée ds le futur.
From ottawa where there are tons of Costco.... this is by far the best Costco I've ever been too. Will drive 1hr anytime to have such a nice experience
As much as I hate supporting big chain stores, some of the deals just cant be beat. Still if I can buy from small local businesses I will
Line up outside went quick and wasn't too busy at check out.
(Translated) Friendly and smiling staff / good sense of humor too. Very human services. Customer service exceeds my expectations. Affordable price and wonderful specials. The products are always of superior quality. (Original) Personnel sympathique et souriant/ bon sens de l'humour aussi. Services très humain. Service à la clientèle surpasse mes attentes. Prix abordable et de merveilleux spéciaux. Les produits sont toujours de qualités supérieur.
(Translated) Hello You give masks and products for corn but you let everyone ride on the machine to order at the restaurant without washing it after an order (Original) Bonjour Vous donnez des masques et des produits pour les maïs mais vous laissez tous mondes pitonner sur la machine pour commander au resto sans la laver après une commande
(Translated) I like (Original) J'aime
Costco
Very helpful assisting with my TV purchase, and following social distancing guidelines.
Always find hidden treasures at a fraction of the cost.
La ou la qualité et de mise et des spéciaux tjrs a couper le soufle
The wife and i shop at this cosco very helpful staffed
Good staff, awesome sales
Costco is costco. Philipino employee stopped right in front of me burped in my face didn't apologize and walked away I was mad I tried to get her name but she covered her name tag so I could t report it. On top of it I may as well been in the Philippines 90% of the employees in the clothing section were philipino. The employees couldn't even bother to speak english. everywhere I go now I as a white person as the minority.
I was hoping Sunday afternoon wouldn't be too busy...well I was very wrong. It was a zoo. Staff were friendly, as usual. The gas station was so lined up, I didn't fill up. Last week I waited 20 minutes to return items.
Ok
Can never go wrong with Costco!!
Costco was very busy of coarse it 'saturday. I've never been to that costco its opposite to the costcos on the northside. But was ok they have a great deal on pickled herring $5.00.
(Translated) Good service at the checkout especially with the quick checkouts bravo. (Original) Bon service à la caisse surtout avec les caisses rapide bravo.
Yes. You pay to shop here. You'll need to do the math to see if you're really saving enough money to pay for the membership fee and saved a significant amount on your purchases to make it worth that cost. That being said. There some real nice items in there. For me it a ????????. ????
Love shopping here, as long as you know your prices to compare to, Costco makes buying bulk easy and convenient.
(Translated) Despite what people think, yes there are large quantities. The products are excellent qualities and can be kept very long. (Original) Malgré ce que les gens pensent, oui il y a des grosses quantités. Les produits sont d'excellentes qualités et se conserve très longtemps.
In and out. No line ups and all the items on my list.
Always get good pricing. I'm looking at buying a new washer and dryer. Everything I have bought there has been top quality.
This is probably the most well stocked Costco in the city due to its large footprint. They also have a liquor outlet on site which makes it quite convenient Parking is also plentiful and checkouts are efficient. Seating for the food concession seems to be more sufficient compared to other stores
(Translated) The employees are generally courteous, the products sold are of good quality, the store is generally clean and tidy. The parking lot is very poorly laid out and dangerous. Wait times in restaurants are often a bit long. I appreciate my consumer experience in this place in general. Too bad you have to be a member to be able to buy there. (Original) Les employés sont généralement courtois, les produits vendus sont de bonne qualité, le magasin est propre et bien ordonné en général. Le parking est très mal aménagé et dangereux. Le temps d’attente au restaurant est souvent un peu long. J’apprécie mon expérience de consommateur à cet endroit en général. Dommage qu’il faille être membre pour pouvoir acheter là-bas.
I went to this store 3 days ago, and i had the worst experience of my life. After paying for my purchases, i was about to walk out of the door with my toddlerin my arms, hungry and unhappy and the Costco rep at door decided to check my receipt in detail(theu check everyone's receipt when you are leaving, but she went through all my purchases one at a time, and did not do that for the customer before and after me, guess racial profiling sti exists in Canada). She discovered the cashier forgot to scan the vinegar in my cart, and she created a huge scene. She raised her voice, and started asking me why i did not pay for the vinegar? "You did not scan the vinegar" why did you not scan the vinegar"(i was too shocked to even say a word), and went on to check every since item in my cart again, loudly asking if i paid for each item. She proceeded to call a manager, they took me to the customer service counter and the managers started whispering among themselves, and staring at me like i stole something. It did not help that i had my one year old screaming in my arms, they took the time to talk among themselves, act like i stole then asked me to pay for the vinegar (which was fine, and i quitely did because i was in a hurry). No one apologized for the embarrassment, no one took ownership of the fact that the cashier missed something, they acted like i stole from them. I have never been more embarrassed in my life. I wish i could give them zero star. Thanks for a wonderful experience "COSTCO", i will not forget this anytime soon, and i will make sure i share this experience with anyone that listens.
Well I normally enjoy Costco and his employees this trip was not so great. Constantly being told / harassed into using the Express checkout. can't even just go up to the till and get a hot dog and pop anymore you have to use the automated service. Perhaps instead of Costco looking to save money and not pay employees to be at the checkouts I would have stayed and purchased the food that we were going to. Instead I left and went over to Wendy's to talk with a real person. Why do I constantly want to touch a screen that I saw no one clean the whole time I was in checkout. These places need to stop being stingy and just pay their employees!
I love cosco wish had one closer but a nice day drive and lunch out. Nice clean store and best prices ever. The people are very helpful and luv the taste testing they have all over makes me try before I buy yummy good idea .
Was able to get everything I needed in one place. Always love shopping here. ????????????
Very Friendly and informative staff, quick with a smile and a Friendly word
Love Costco they have always the best prices! Lots of parking spaces, clean and organized! The staff is friendly and courteous.
(Translated) Good shopping. In large quantities it's worth it. Small note weaving the covid-19 some cashier should review their customer services. (Original) De bon achats. En grosse quantité ça vaut la peine. Petite note magrer le covid-19 certaines caissiere devrait revoir leurs services a la clientele.
(Translated) After a long time without being at Costco .. I finally decided to go back, the prices seem to be still good no "wow" discounts ok, the other thing the distancing was unfortunately not great but did with it .. the organization at the cash desks is very average. (Original) Après un bon moment sans avoir été au Costco.. jai finalement décidé d'y retourner, les prix semble être encore bien pas de "wow" les rabais ok, l'aute chose la distanciation étais malheureusement pas super mais ont fait avec.. l'organisation aux caisses c'est très moyen.
Excellent customer service we called ahead to locate a Frigidaire 20cf up right freezer and they tagged our name on it so we could make the 3.5hr drive to purchase it. Happened to be the worst rated freezer they sell but it was priced at $750 so not unhappy yet.
Costco today shopping was absolutely the bomb I can hardly wait to go back great prices a little of everything there right from Pharmaceuticals Beauty food Frozen items to garage carports televisions fridges washers dryers stoves all kinds of appliances I had the most amazing experience of my life I'm here too
(Translated) Lots of people and good coordination for checkout (Original) Beaucoup de monde et bonne coordination pour le passage à la caisse
It was quiet today. Got in and out pretty quick.
(Translated) I have a nice place to shop for groceries (Original) J'ai bien un bel endroit pour faire l'épicerie
(Translated) Lately I went to have my sunglasses frame repaired because there was a support to fall, really a nice welcome and they put a screw back and tighten the other side proud to be a member and this for life (Original) Dernièrement je suis aller faire réparer ma monture de lunette de soleil car il y avait un support de tomber , vraiment un bel accueil et ils ont remis une vis et resserrer l'autre côté fière d'être membre et ce a vie
Friendliest and most helpful staff of any Costco location I have been to, especially the tire centre.
(Translated) Unpleasant experience because a cashier from the costco of 3 rivers was among the most unpleasant people that I have ever met (Original) Expérience désagréable car une caissières du costco de 3 rivieres as été parmi les personnes les plus désagréable qu il m as été donné de rencontrer
(Translated) I love Costco but I find that when there is an abundance of customers, service at the checkouts is difficult (Original) J'adore Costco mais je trouve que lorsqu'il y a abondance de clientèle le service aux caisses est difficile
The staff is always friendly and helpful. I feel safe shopping there with all the safety measures they've taken such as allowing only so many people in the store at once, everyone wearing masks, distance between people...
I'm very disappointed with their staff members. Some of them are very rude with no personality, and no customer service skills.
Everything is good but the cashier needs to be quick
Like shopping here. Always seem to have what I'm looking for.
Costco is always my go to shop for any tire issues, mounting, balancing etc, however, the west end Costco provided me with exceptional service and took the time to speak with me regarding what the issues were and what steps were taken to fix a leak in my tire. I couldn't be happier with the staff and service, and would highly recommend this tire center!
(Translated) Very beautiful object (Original) Très belle objet
I always love Costco, mostly if I'm buying some nedicines or vitamins. It's just so far from us to make frequent visits.
Everytime I go about 98% of your staff is amazing. Few bad apples that wont help you with finding what you've asked for, and just points "somewhere over there" and walks away. Is that how you treat anyone ESPECIALLY a medical worker in my green scrubs, I'm already drained enough, and ask my questions very nice/calmly as people are stressed but do NOT have the right to treat us like bags of S@#! ???????????? HIGHLY HIGHLY DISAPPOINTED YESTERDAY. What can we possibly do to fix this? Not impressed at all!!!
I love and want to buy everything in Costco.
Store is warm it didn't seem like the air conditioning was on. Long line ups to check out. However always find thing you need or want
Costco is a huge place you buy your food etc. In bulk at a discount its very crowded but well worth the trip you do need to have a membership to get in but the sales are great and we find it worthit.
Only problem with Costco is you can't get out of there without spending $200. Go in for a hotdog and come out with 6 deals as well as a $300 bill. Great place place though.
(Translated) With the current situation, new regulations, make the stay rather unpleasant, especially the fact that there is no packaging possible, neither from their parts nor from ours, ... I will be good for a good 6 months before going back ... (Original) Avec la situation actuelle, nouvelle réglementation, rends le séjour plutôt désagréable , surtout le fait qu'il n'y aie pas d'emballage possible, ni de leurs parts ni de la nôtre ,... je vais être bonne pour un bon 6mois avant d'y retourner...
Only because there is no zero.
(Translated) I found everything I wanted (Original) J'ai tout trouvé ce que je voulais
(Translated) Like all Costco ... there are people. But the employees are friendly and pleasant. (Original) Comme tout les Costco... il y a du monde. Mais les employés sont sympathiques et agréables.
(Translated) We love shopping at C ostco, lots of choice and no restrictions. (Original) On adore magasiner chez C ostco, beaucoup de choix et aucune restriction.
Well organized warehouse and very neat.
Very efficient and pleasant staff members at the checkout, my order was processed in good time with no questionable issues.
Like all Costcos in Edmonton, it seems to be busy most of the time. If you don't want to deal with the crowds, try going Monday to Thursday between store opening and 2:00 pm.
Shopping for groceries here is a good experience but getting gas is the worst....guys go around causing more grief then help, the rules in play say you may only fill 5 20 liter containers (house rules) and then when a guy has a sore back and tries to save his back they give you more grief over filling your plastic gas cans on the tailgate .... yes I've seen the video's of people catching fire and causing a static spark...please note that it doesn't matter whether the gas cans are on your tailgate or the ground the spark isn't coming from me its from an improperly grounded pump that then arcs to the gas in the can not the guy or the truck ....YOU CAN'T GROUND A PLASTIC CONTAINER
I generally visit here once a month for items that I know are a good deal. I love browsing the book section and of course I have to peek at what is new in the clothing department. They sell brand names and I can't walk past a good deal.
Amongst other things I recently replaced my prescription lenses in my not too old frames. Broke one lens when I dropped my glasses. Got very good service from Paul. And the price was half what I was quoted from another store. I was totally happy with the whole experience.
Never fully operated checkout lines even during the busiest times.
As usual shopping at Costco was great but due to the Covid Alert today, I was surprised they allowed so many people in at one time because it made it difficult to social distance. For me I was in there and out today so I wasn't too concerned. ☆☆☆☆1|2
I bought a projector that if I watched 24 hours a day would take me over 2 years to burn out the bulb after 4 months when it did burn out I called the Sudbury location store a lady assured me I can return it I also called the online phone number and they assured me as well I did this because I live two hours away from the location. Once I arrived at the store they said sorry no can do. I showed them my phone records stating the times I did speak with customer service and they denied that I did so and refused to pull up thier recording or attempt to find the person I was speaking too needless to say I wasted 6 hours of my life and have a 800 dollar purchase that is completely useless I would rate 0 starts if I could.
Just went again, this time for gas. No lineup hardly at 3 pm. I usually get gas while the family shops. 2nd best time to get gas is right when they open or 1/2 hr before they close. Gas attendant staff are friendly and keep you from forgetting your bank cards.
Covid lineup moved quickly. Many check outs open as well. Quick trip.
everytime I go in there I find more than I wanted but love costco
(Translated) Always perfect, welcoming and ready to help in case of problems with our purchases. I returned after 2 months a defective equipment and they refunded. Wow (Original) Toujours parfait, accueillant et prêt à aider en cas de problème avec nos achats. J’ai retourné après 2 mois un équipement défectueux et ils ont remboursé. Wow
Patients required when parking, and watch for pedestrians
It is a great store to shop in but right now since there is another lockdown they are running out of food and other things to sell and I can't buy any.
A few things not in stock.
Tried to have a tire repaired, had a screw in it. Was told they only work on tires that they have sold to you.....not sure how many jeeps Costco sells cause it was the original tire! Not much chance that they will get my business if and when i buy new tires. Also....had stopped in while shopping before bringing in the tire to confirm whether they even did repairs....no mention was made at that time that it had to be a "Costco" tire. Should be a service available BECAUSE i am a PAYING Costco EXECUTIVE MEMBER!
Don't go through with someone who's not on the membership and pay with debit and cash. I was buying a lot but they wouldn't believe that the order wasnt all mine. So the cashier called over the supervisor, he said I'd have to pay for all of it with the debit which my name is on. Went to customer service to complain, but they had all ready put back all my grocceries. I had to get them all over again. I wasn't happy, but atleast they opened a cash so I wouldn't have to stand in line again. Big deal.
Horrible management. They will not allow you to shop for loved ones in self isolation or quarantine. Don’t go here they really don’t care it’s actually kind of hilarious, you would think a business would actually want to satisfy their customers.
Haven't had the greatest experience with returns. Usually goes well but sometimes they talk down to you when returning. We spend thousands of dollars a year here and the return policy states no questions asked. But this isn't the case. Maybe change your sign, Costco.
I am extremely disappointed with the service I have received so far. My son convinced me to purchase a fridge from Costco telling me that they have the best customer service he has ever seen. So we purchased a fridge on November 15 and delivery was to be November 29/19. To date I still don't have the fridge, no one can tell us where it is and then we were told that this would escalated and that we would hear back from someone in two to three business days, that was over a week ago and we have yet to hear anything. Costco you have had my money for a month now but I am still without a fridge. Shame on you.
(Translated) Disappointed there was no more chicken :( (Original) Déçu, il n'y avait plus de poulet :(
Great selection. We get all our seasonal pool needs at a fantastic price. Love the staff. They actually care about customer service.
Clean, organized and we'll stocked. As someone who moved to Sudbury from down south, the difference between thi costco and the ones in peel is astronomical!
(Translated) Lots of choice of items. (Original) Beaucoup de choix d'articles.
(Translated) Lots of people but very fast at the cash desks. (Original) Beaucoup de monde mais très rapide aux caisses.
(Translated) Woww !! New schedule !! His farm at 19h on Saturday ..yah at the checkout ... it's just perfect !! :) (Original) Woww!! Nouvelle horaire!! Sa ferme a 19h le samedi ..ya personne aux caisses ...cest juste parfait!! :)
(Translated) You can find a wide variety of different products in family format. (Original) On peut y trouver une grande variété de produits différents en format familial.
(Translated) Very busy, but checkouts are fast (Original) Très occupé, mais les caisses sont rapide
Find Bulky items
Super friendly staff, upgraded our card with no problems. Very easy with Mary Ann the sales rep.
(Translated) The staff are top notch. Service and cleanliness guaranteed. (Original) Le personnel est au top. Service et propreté assuré.
Product selection is still good. But still even in a pandemic people still removing mask below nose once inside the store putting people at risk. Senior shopping is a joke. If there is an hour dedicated the their shopping. How able people with children getting an hour without old people trying to talk to the kids.
Always leave with buying more than planned! Food is always good. Clothes are awesome quality. And of course there’s the bulk products. Great for a larger family house hold. You save money in the long run. Definitely worth the membership fee. Parking is usually always full though. People speed through like its NASCAR and have no respect.
It's Costco, so good prices on bulk items for sure, just soooo busy all the time!! Also, I had a bit of a bad experience with the Auto deparment - my new vehicle was taken in to have winter tires put on and there was dirt and mud all over inside my vehicle when I got it back, even on the manual book inside the glovebox. Probably wouldn't have noticed it as badly if the vehicle wasn't new, but it was spotless inside when it was taken into the shop. So I'm not sure if I can recommend the Auto department at this location.
Good deals but very busy....customer service lied about being able to give day passes on the phone so unexpectedly had to buy membership when arrived.
As always the service at Sudbury Costco is impeccable. I went in a couple of weeks ago to buy coffee that was on coupon and they had none left. They told me that there would be some the next day and when I returned, because of inclement weather, there still wasn't any. The manager said that next time I'm in to speak with him and he would give me the same discount. I returned a week later and the other duty manager was working and when I mentioned it to him he gave me the discount on the coffee no questions asked. Then, today when I was at Costco the original manager that I had spoken with saw me. He flagged me down and asked if I still wanted the coffee. Now thsts service!! I then thanked him and told him that I already got it. Once again thanks!!
I hate this place and their staff. I will not use any costco location or costco online again.
Ok
No boxes at the checkout, poor flow of people checking out. There's always 10 plus people lined up but if you go through the middle of the store you don't have to wait in line to pay. Limited entry / exit points to the Costco property, making it feel busier than it actually is.
I love Costco. I love the quality and variety and good value. I enjoy looking at the displays and munching on free food. It is almost recreational.
Good costco, clean, fast but Toronto had a bit more to offer
With an appointment from the tire centre, even after booking online. I waited over two hours to get my summer to winter tires swapped all on their own rims. If you have one set or rims, expect to wait even longer. I arrived half an hour before my appointment to make sure I'm the first one in that time slot, as they book many appointments per slot. Even with arriving early, 2 hours later, I'm still waiting for my car. If you value your time, I would go to an actual dealership to have your tires swapped, or any local tire shop. My job should have been done in under 20-30mins. What's the point of having an appointment if you still need to wait 2 hours for your car? What a joke!
(Translated) The store is very good although less stocked than other stores like the one in Quebec. The staff are very good. No charging station on site. (Original) Le magasin est très bien quoique moins fourni que d'autres magasins comme celui de Québec. Le personnel est très bien. Pas de borne de recharge sur place.
Very busy Sunday shopping but got through without a problem fast service.....
Costco is Costco, not much else needs to be said.
It was fast and not too busy people today kept their distance better than before when i was there
Currently, this Costco location has some of the best selection available. It's out of my way but definitely worth the additional drive time.
Very poor customer service. The cashier was rude and unpleasant. I wish COSTCO management would provide proper training in customer service to all their employees. ????
Love Costco. During this pandemic I love how they insist on masks and take is seriously
Only food pharmacy areas open due to lockdown. Easy and fast shopping. A small store so can be frustrating as many products available in other Costco locations are not available.
(Translated) Adequate parking, fairly quick at the checkouts. Smiling staff. (Original) Stationnement adéquat, assez rapide aux caisses. Personnel souriant.
Retail staffs I give 5 stars, very helpful and friendly. 1 star give to the good court, gave wrong information about where to get water and Zero fork given with the food we purchased. Maybe forks are provided elsewhere but we didn't know until we left there (no seat provided) average out total 3 stars.
It's a costco. Fuel up on hot dogs before you shop to avoid hungry decisions. Also their phone offerings are crazy in comparison to other outlets. Worth the membership.
I've been shopping at Costco for many years now and this West location never seems to disappoint me. There're always enough cashiers for speedy checkout and overall customer service is great!
Really helped us out after blowing a tire right outside town.
(Translated) The service at the entrance and at the checkouts remains very fast (Original) Le service à l'entrée et aux caisses reste très vite
Great customer service, wonderful deals call mom exceptional prices! The only one fact, it’s very busy, especially during Covid I think they should illuminate the number of customers in the store!
Always a good experience..have my faves
The meat from Costco is always good
(Translated) Costco is my grocery store, I don't really like doing that ... I buy in large quantities so I go there less often and there they are expanding its going to become a big chuppy. (Original) Costco c'est mon épicerie moi qui n'aime pas beaucoup faire ça...j'achète en grosse quantité alors j'y vais moins souvent et là ils sont en agrandissement sa va devenir un gros houppi.
Costco is great. However, the new computerised system for their cafeteria is a royal pain. I'd much rather the personal interaction than to order through a screen. We were going to order 4 meals but left because of the process.
Customer Service lacks friendliness. I definitely didn't leave feeling the want to return.
Best Costco in Edmonton. Busy from October to December 24th and for a few months in April or May when the garden center opens. Otherwise much more tolerable than the other locations.
The best Costco experience. This particular location is great, plenty of wheelchair parking stalls, lots of parking everywhere else, item placement and locations are well designed, and best of all are the staff: they are not only friendly and smiling (except for a few), but they give you that extra help whenever you need it. We love to come here.
Found what I was looking for but left when their workers opened the flood gates and allowed a huge mass of people in all at once... Covid concerns are obviously not one of theirs...
(Translated) Consumer products on the rise for some time, specials rarer items, but interesting meats and fresh products. (Original) Produits de consommations à la hausse depuis quelques temps,spéciaux des articles plus rares , mais viandes et produits frais intéressants .
(Translated) For the store very good service and for the restaurant Kent and deplorable service (Original) Pour le magasin très bon service et pour le restaurant service Kent et déplorable
(Translated) Very good store. While waiting for everything to be in its place, it's a little longer but it's going well. Thank you (Original) Très bon magasin. En attendant que tout soit à sa place, c'est un peu plus long mais ça va bien. Merci
Lots of parking, ice cream, hot dog and drink deal for $1.50, liquor store, love Costco!
(Translated) There are many products at good prices. However, the quantities are huge for small families and paying the membership card is something I like less (Original) Il y a beaucoup de produits à bons prix. Cependant, les quantités sont énormes pour des petites familles et payer la carte de membre est quelque chose que j'aime moins
I was there pre covid19...but not since. How are they at handling the covid19 protocol?
Love costco.
(Translated) Not too many people today, it was not too long to wait at the cash desks despite the covid (Original) Pas trop de monde aujourd'hui c'était bien pas trop d'attente aux caisses malgré le covid
Lots to choose from, safe environment. Good cleaning practices observed. Free masks offered. Physical distancing encouraged. Happy to shop here.
This is purely for large quantity items. Wouldn't buy toilet paper anywhere else. Line ups are huge but go down as fast as they build up. Watch your prices however. When there's a sale you need to buy it then or t will be gone. Dog supplies readily available at decent pricing. Be aware...parking is sometimes tough to get unless you are willing to walk a distance. There is handicap parking but everyone uses.it. nonetheless I like shopping here. Need a membership to shop, but not for pharmacy or cafeteria. Great deals at cafeteria
(Translated) Just boring that they have to put a quantity limit on certain items ???? The 4 stars go to the lack of finding staff to answer our questions (Original) Juste plate qu'ils doivent mettre une limite de quantité sur certains articles ???? Le 4 étoiles va au manque de trouver du personnel pour répondre à nos questions
The business itself is fine, however certain policies they have are WRONG, 2 people not of minority decent were able to walk in the entrance only asked if they wanted a discount coupon but however today October 4th at 11 am, I was profiled and asked to provide proof of membership as a black man. If you are going to ask customers to provide proof of membership allow it to be ALL not some. This is not the first time Costco has done this to me and I felt strongly to the point I now had to make the review, I hope to see some change in this behaviour as this Costco is located at a very multicultural location and I feel as a community we should all enjoy the same fair treatment.
Always great.
Who doesn't love costco. My favorite store. The secret to a great costco experience is just to budget yourself 2 hours. It's not the quick in and out kinda store
Des employés non vacciné jouent aux enquêteurs en vérifiant le passeport vaccinal des clients vacciné, le monde à l'envers
Update: Just put five stars instead of four for my review. I’ve been going to this Costco for almost a year. I’ve lived in other cities, and the stores one of the best I’ve ever been to. See original review below. What is there to say about Costco? Always amazing everywhere. Kingston is no exception. Decent sized store, not huge, super friendly staff super clean and organized. I was there on a really busy, chaotic Sunday afternoon, and the staff were still happy and the store was still clean and tidy. Fast lines for food, enough carts for everybody, and quicker than normal check out every time I'm here. Love this Costco.
My husband is a frontliner, he works as a nurse. We went shopping the other day and showed his ID unfortunately the lady who is checking membership card denied me to enter with my husband, she said he can only pass and I have to fall in line. Very unsatisfactory customer service
Nice staff
Absolutely best shopping experience ever. Came from Toronto to buy something that I could not find anywhere locally at that time in early Aug. Mike and Samantha were great help.
Staff here is always super friendly and helpful. Right now during this on going crisis they have been amazing!! I went this AM and everyone positive, helpful. Greet you with disinfecting wipes at the door for your cart etc. Isles set up to accommodate for virus. Distancing everywhere, people helping with product and line up at cashier. Huge distancing there as well, check out at door they aren't touching receipt!! Good job everyone and Thank-you!! Stay safe and healthy!!
Great deals on everything I need and more! Food kiosk area automated now with computer ordering and payment terminals. No money needed at counter anymore. Miss the sauerkraut though. :(
While we typically LOVE Costco, this location leaves much to be desired. It wasn't very clean and seemed to be short of many items typically stocked. Will attempt it again but overall not impressed.
Excellent choices as always and love the staff. I did feel uncomfortable with the amount of people in there today in regards to Covid 19 protocols
Great place to shop
(Translated) Bad service at the eyeglass counter, an attendant refused to repair a pair of glasses without checking the warranty ... We were sent to another Costco (Quebec) and everything is in order. Very ordinary .. (Original) Mauvais services au comptoir des lunettes, une préposée a refusé la réparation d'une paire de lunette et ce sans vérifier la garantie...Nous avons été dams un autre Costco ( Québec) et tout est entrer dans l'ordre. Très ordinaire..
(Translated) Great place, always fun (Original) Endroit génial , toujours plaisant
(Translated) Costco is everyone's favorite place because this place is always packed with customers and our purchases are always huge and not very expensive. The service is excellent. (Original) Costco est un endroit préféré de tout le monde parce que cette endroit est toujours rempli de clients et nos achats sont toujours énorme et pas très dispendieux. Le service est excellent.
Not impressed wirh tire service
Always helpful staff. Very busy place but quick checkout.
Great experience obtaining a membership very professional service
cool
Deals are that great for a membership warehouse store
Love going to Costco for meats and groceries. Also like checking out clothes and misc. Items. Short line-ups and went thru cash quickly.
One stop shopping, great prices for quality products & super service
Costco has all the groceries I need for my family. They have great baby formula for my daughter more quantity and less costly. Also they have great clothes. I got these pants that finally fit my baby weight.
Store is a hit or miss when it comes to friendly staff. I tried to returned something at one point in time. And I got turned away it was a shirt that didn’t fit. The staff told me that this place wasn’t place where you can returned anything you want. I know this to be false but I wasn’t going to argue. I had staff want to look at my debit card to insure that I was the owner of the debit card. Since you can share memberships. Meanwhile the lady in front of me had her “husband card” but he wasn’t present. Place is well organized. Always new stock coming in. Beside the hit and miss of friendliness of staff. My go to place. For shopping
Great store good quality products for very reasonable price. Only thing that very much disappoints me there, that is lack of cloving sizes bigger than XXL. I don't understand, why most retalers this days, discriminate bigger people this way.
Enforcing social distancing , great prices on bulk items! Some things you pay the same price at Walmart for 5x LESS.
Like Costco everywhere, good selection, amazing prices and great service.
(Translated) Very clean tidy smiling and courteous staff. (Original) Très propre bien rangé personnel souriant et courtois.
(Translated) My experience was great even after spending $ 493 (Original) Mon expérience as été super même après 493$ de dépenses
(Translated) You can find everything at COSTCO and great savings. Fast service too. (Original) On trouve tout au COSTCO et supers économies. Service rapide aussi.❤❤❤
????
the cashiers were great but the customer service people here are very unkind! When I signed up for a membership I was only interested in the gold membership but the lady there around mid 20s insisted and was very pushy on the executive card. She continued on signing me up for an executive even though I have told her that I am currently unemployed. She intimidated me that I ended up saying yes so I can leave that situation coz I dont want to create a scene. Now, last two weeks ago I went there again to update my address and my info the lady who helped me was again unpleasant and made me wait for quite a while and acting so confident that she knows what shes doing but when I got the card this week nothing changed in my info still the same name. She just totally wasted my time. I also felt that she was intentionally making me wait because while she's helping me she chats and try to do the other lady's job for her. HOW RUDE!!!! You guys there at customer service need to check what real customer service means! You guys act like you know everything but to be honest you don't know what you are doing! You need to change your attitudes toward people do not destroy costco's image. So unfair I have not even made a single return from all of my purchase there.
Parking was difficult. The greeter was very knowledgeable and friendly! Good job ????!
(Translated) Disappointed because several items are no longer available .???? (Original) Déçu car plusieurs articles ne sont plus disponibles .????
Costco is taking the virus pandemic seriously. Best effort of all stores that I have shopped in. All employees wear masks and they offer sterilized masks to everyone at the door. Most customers wear masks. A few don't sadly. Compared go other stores this is a winner.
I shop here all the time. The self-checkouts are so quick. Returns are a breeze. Staff are super helpful and I spend way too much money :).
I love Costco. I shop at Costco at least once a week. But this Costco selection of products isn’t the greatest. Just average. I also have a medical condition which makes me exempt from wearing a face mask. I was harassed by 7 different Costco employees about not wearing 1. ( don’t forget all the dirty looks from customers) I wish Costco employees had more communication with each other so I could enjoy my shopping experience with the selection of products they do carry.
Would be better if it was a Canadian company
Its costco so bulk shopping. Nice and really cheap but good if limited restaurant . Parking space could be improved
Who doesn't like Costco? Easy 5 star review. Oh - also the staff and service are amazing here as expected. I love that you guys are on the Costco-Kingston facebook group updating on what's going on in the store and what's in stock. The videos of the garden centre were super helpful. Your staff makes this Costco. Well done guys. Huge props.
(Translated) Very warm lots of parking store Great location (Original) Très chaleureux beaucoup de parking magasin Très bien situé
Everything was clearly put out, easy to access. Cash registers were polite and quick :)
I believe Costco has a standard service allover so nothing to critique
(Translated) The expansion is going to be a big plus. The extra fuel pumps super less queue. Good job! (Original) L'agrandissement va être un gros plus. Les pompes à essence supplémentaire super moins de file d'attente. Good job!
(Translated) Essential for a family. The chicoutimi one very good service. The employees are very helpful and for the goods a lot of choice at very good prices. Must buy in bulk. (Original) Essentiel pour une famille. Celui de chicoutimi très bon service. Les employés sont très serviable et pour la marchandise beaucoup de choix à de très bon prix. Faut acheter en gros.
After tires installation could not get nuts off. Finally were broken 2 studs. I have got a lots of problems." Thank you" for easy unprofessional work.
People are absolutely not following any social distancing, in fact quite the opposite. Saved money though because we stuck to the list and made a quick exit.
(Translated) I did not like the obligation of the card to enter (Original) J'ai pas aimé l'obligation de la carte pour entrer
They had everything I needed to get......but please bring back those awesome pierogies ????
Love this place ❤️❤️❤️
(Translated) Best price for gasoline and the sale of food products for the family. Lots of new products in store. (Original) Meilleur prix pour l'essence et la vente de produits alimentaires pour la famille. Beaucoup de nouveautés en magasin.
I love the prices, and they are taking good covid precautions
I love the store no doubt about it. I Was however disappointed at the lack of sanitation centers for folks to sanatize as they walk thru the store touching item after item. They should be in every isle.Also a head count was taken as we walked in with a total of 456 people inside That is insane. I was so nervous I got a few things and left. All I could think about is, will I get sick and bring it home to my family. Obviously very uncomfortable. No one forced me twisted my arm. Dont worry guys I have every angle covered. Should be less folks in the store. Or we will go back to phase 1 guaranteed if everyone does not do their part. The store itself has amazing staff in all sections. So kudos to them and Managing team. Otherwise happy to go more often when this all slows down a bit. CHEERS and be Safe!....
They have decided to not do the AHS gestapo's job and they will not enforce that you wear a mask, though they will ask you if you want one at the door. Be a human and dare to not wear one, if you're a man, show that you have a pair between the legs and go without a face diaper.
Good parking. Clean store with good variety. Staff observing current safety measures. Customers appear to voluntary do the same.
Clean, well organized and most people follow the guidelines. Would recommend.
It's not Mario it's Costco!!!