Reviews of Poulin's (Pest Control)

Angela Sutherland

Knowledgeable, and helpful.

Nancy Lagimodiere

one lady wouldnt listen to my concerns and sold me the wrong product. Now my bed bug situation has gotten worse. the same lady tried to "help" me again i asked for a differnt lady to help me and she became indignant. very poor customer service.

Jason W

Very knowledgeable about getting rid of bugs and pests.

Derek Holtom

Awesome advice

Len Pugh

Great prices, products and services. Staff always friendly. Helping someone right now get heat treatment of personal items on their site at Poulin's.

Su Keller

Super polite, knowledgeable and helpful: keeping customers moving in and out with Covid19 requirements: painless shopping experience.

Gurpreet Singh Saini

Worst service quality, no puntuality, Inexperienced staff, extremely slow, you can bring better solution then them. They have their own pace. If you have some pest related issue, consider it will be assesd in a month after you complain. They are that slow that you will resolve the issue on you own because of suffering and for the sake of your family. We live on Kimberlay street. Our appartment gave order to Poulin's. Order was send to Polin's on 23 dec, since then it has been 2 weeks and they have visited twice just to tell us they will come next week. Surprise is the representative is doing nothing. Looks like they are making money by just visiting and passing time. I have never seen that dumb professionals in winnipeg. We have taken some steps on our own due to which we are able to stay at that place otherwise it was one day when we were thinking about calling police because we had caught 62 mices in our suit.

Darlene Settee

The person I spoke 2 was very polite & I felt like I mattered & that my concerns mattered. That's rare these days. The appointment was scheduled within 7 days which made me feel I was in good hands.

Max G FORCE

Poulin's exterminator was immature, disrespectful, and unprofessional. I was unable to be home today when Poulin's was scheduled to perform a …

Agnes Gosselin

Great help with all your questions

David Lindsay

Ok place but some of the employee's are snobbish

Nate

Amazing customer service. Highly recommend them, aren't pushy and trying to upsell. Truly an amazing experience!

Mike Morgado

Hand down best place for all your rodent infestation needs. With a knowledgeable staff to help figure out what ever problems you may have. And conveniently located in the heart of the city.

Les Brackenbury

You got a problem with pests this is a place to go they can help you out.

f0rgg13

They sent me on a wild goose chase that they should have fixed the first time. More details later

sugarcrispbear 987

Got some traps and spray for bed bugs to at least give us peace and mind before the exterminators came to treat my apartment gotta love those sketchy neighbors bringing in furniture they leave out in the hall for a week

Zai Yen

Staff are knowledgeable. Quick checkout

Patricia de Geus

I phoned them for the second time in a few years and, once again, they said I'd have to wait for 2 to 3 weeks. I phoned someone else and they were able to help me within an hour. Poulins would have charged me $199 and the company that's doing the job is $85. I'll never call Poulins again.

pamela malu

I bought some cockroaches killer bit didn't work.

Dwayne Williams

They couldn't be bothered to call me back so I went with a company that could.

Bryan Hallick

Staff was friendly and knowledgeable, knew exactly what I needes and made the entire transaction smooth and painless.

Donald Graham

Excellent service and products. Parking access difficult.

Sarah Jane

Staff was very helpful and answered all my questions.

Chronicly Insane

Very helpful. Got rid of my ants.

Karla Voth

Super helpful and knowledgable

Kathleen Gravel

Extremely knowledgeable staff. Will be recommending you to everyone!!!

Stephanie Johnson

Very helpful and polite staff!

Siusan Hample

The staff are very friendly and knowledgeable, and help keep people from panicking. :)

Indoor Wayne (OverHeater)

They will only put poison out even though I have a cat who will eat the mice, cost effective isn’t always best.... I asked that there be no poison involved and they said it’s the only way cost effective way. But it’s not the only way? They also tried to convince me that the poison is only deadly to the mice, so if I ate the Poison I’d be okay?

Darlene Garner

Very nice staff. Clean establishment

Nigel

Clearly not interested in customer service..

Dominique Delisle

Very knowledgeable!

Anon Ymous

Helpful staff when purchasing do it yourself pest supplies and the best exterminators you could hire.

X8-_ZION_-8X

Great customer service and excellent product variety

Melanie Downing

Very helpful and friendly service.

Daniel Roscoe

This sort of company needs a different way of evaluating. The loss of the one star is unfair to them really. As a subjective evaluation I was disappointed that it took 10 days to get an exterminator out, that was the only problem and is not really their fault, and the final result will not be obvious for several days. Anyhow, I have a large underground wasp nest in my flower bed. I was not too badly stung when I discovered it, but I don't dare try to work in that area of the yard until it is dealt with. I tried a commercial DIY wasp bomb to little effect. Although it did make them mad. The main nest is well separated fron the entrances and the kill on contact poisons do not penetrate to the nest itself. Poulins has a powder based poison that they spread around the entrances so that the wasps drag it through the nest, but it takes several days to take effect. You can buy the material yourself from them, but they have better applicators, and I have not needed to resort to such treatments in over 20 years so I just paid them to come do the job. Once here the guy was friendly, efficient and pretty thorough. He checked out a couple of other areas I was concerned about and did a very good job. I have been monitoring the nest and seen a decline in activity. Yesterday I used a stick (a nice LONG stick) and gave the ground a good thumping but only 3 wasps came out to investigate and did not fly far in their search. Last week it was tens of sentries and they even attacked my wife standing over 3 meters away. There is still a week to go on the original wait time, but the exterminator said if there was still activity by Wed to call to schedule a follow up, included in original charge, as they would probably need a second application. Ok, time has passed. The little so and so's dug a new entrance and avoided the initial application.The nest seemed to be recovering but Poulins came back at no charge and laid down new applications of the powder. About 8 days later I tried hitting the wall with a shovel and nothing came after me. Looks like the nest is dead.

bobzonn007

Work related

Rachel Morris

Very promt and helpful

calvin lagasse

Very helpful staff, than you.

Lori Peters

Very disappointed with the service. I'm constantly calling to see when they could come exterminate a home in Brandon. Had to live 2 extra weeks with bed bugs. After doing treatment on July 17th, this company is supposed to come back to exterminate for bed bug eggs 10 days after 1st application. As of right now I'm still waiting for the 2nd application. I called Poulins to see when they're to come and do the 2nd application and the manager goes on vacation. Not sure when he'll return to do 2nd application and now I have a family with 3 kids and a 4 month old living in this house with clothes on their back only because they were told by poulins not to open they're clean clothes in bags until applications are complete. Not impressed.

Martha M

The man came to our house and put mouse poison in traps both outside and in. He explained how to poison works and pointed out the places the mice were getting in the house. I appreciated his thoroughness.

K T

Moved in to my new apt in Oct. By Nov 1 I contacted the landlord and management company regarding bed bugs. 6 treatments later, I'm still finding bed bugs. Have I done all of the prep work, absolutely and likely way more than most! And no, …

Rico Martel

This is the go to spot for all your pesty problems. Thanks for helping me solve my mice problems.

Chris Bisignano

Great service, very helpful exterminator; great knowledge in store n out; thanks again Don

Mark D Smorong

Great Service and Advice. Always take care of my Pest problem.

Gerry Yorke

Always has what we need

cora N

Very helpful with information and customer service is great ask any question if you need help and they will freely answer

XW T Liu

Great service and advice there. Certain products like mice traps are priced slightly higher than big box stores, but I would pay it because of the better advice and service I received there.

Karen Richards

This is a really good place to go. Especially for any kinda critter control. The staff are very friendly and extremely helpful. An I would recommend this place for all pest control

Indy Gill

Great friendly staff, I was looking for fogging chemical for my mosquito fogger.

Olugbenga Yinka

Awesome customer service

Sigmun Frayed

Stock up on pest supplies

Bruce Hildebrand

When you have mice it can get pretty stressful. When we called Poulin's they could not come for three weeks. So I'm asking them "What do we do till then?" He tell me to make sure to make ALL food inaccessible. Then set out the traps. Sure enough, it worked. Thanks guys.

L0rd Fernand0

Great family friendly place.

Salem x

The guy that came to my place to spray for bugs said everything was good. And then sends a report to my landlord saying we didn't do everything that we could to get ready. We followed their list to get ready. So because they lied to my landlord and us, our landlord is refusing to spray the second time needed. I've lived with these bugs for about 6 months now. Poulins is useless. They just lie and take your money but do nothing to help you.

Kirk Ludlow

Our apartment started treatment for bedbugs at the end of December. It is now the middle of March, we are 7 or 8 treatments in and I still see activity from adult bugs. We do all the prep work the notice of entry for treatment requires and …

Jason Sohor

Our Company switched from a very large company because they couldn't solve our problems, we also wanted to support local. We are so glad we did, they have been fantastic. Highly recommend.

Robert Ryan

Staff was great and was a quick and easy visit. Their website was helpful as well before my visit ????

Jaime Merino

Excellent staff

Keith Bloodworth

A source of invaluable information As well as products.

Mitchell McCallum

Very helpful

Jean Archambault

Really bad service. We use their services for over 3 months and 1000$ and they didn't fix our infestation problem. We had to go with another company to see a light at the end of the tunnel. They only care about money.

Rakesh Arora

Reasonable selection.

Roman Styles

Very informative and helped me with what I needed to know.

Scott Lanyon

Best place in Winnipeg for pest control. Friendly staff

Phoebie Peters

Terrible service, upon re-entering my home there was broken glass all over my floor, as long as other belongings of mine being broken including a guitar which had been taken from its stand and left on the floor with a busted neck.Lap top had been tampered with. and a gaming headset with the ear-pieces busted off. Poulins refused to take responsibility claiming it wasn't their fault. If you want proper customer service this is not the place you will get it. They were disrespectful, immature and unprofessional.

Louise Edwards

Very good.

DruelleB

Our apartment had cockroaches, luckily my suite did not! It was a mess in my building but I think they are gone for good! (*update, over a week later and still no roaches!*) I had a few complications which would interrupt the scheduled service time and type, so I had called Kevin from Poulins on a number of occasions and he was so friendly, so knowledgeable and took the time to talk to me and answer my questions. It's hard to find good service nowadays but he really listened and explained and presented some alternatives that worked for us, very accommodating!

Christine Layne

Super helpful, good advice and great products and value. We moved into a new house in December 2018 and discovered an ant infestation almost immediately. After trying baits from a home improvement store and seeing no results within a couple weeks, we paid a visit to Poulin's. The woman at Poulin's was easily able to ID our mystery ants from a clear photo of one with a millimeter ruler for scale. Our issue was carpenter ants and their presence indoors in the winter, complete with swarmers, meant the nest was inside. We were guided to a few different products and given pros and cons of each. We chose the slower method of a professional strength ant bait gel since we weren't positive of the exact nest location (making sprays and powders trickier). We looked up the product online and found it available elsewhere at a similar or higher price so we were happy with the value. The gel bait worked amazingly. The first two nights had dozens of ants going back and forth to the baits, taking lots of bait back to kill the nest. Over the next while we saw fewer and fewer ants until now, a week later, we haven't seen a live ant in over 24 hours. The instructions state to ensure bait is available for 14 days so we will be providing a bit more fresh bait to make sure. We were given additional advice to follow in the spring. We will be back to pick up the perimeter treatments to prevent the ants from returning. After all of our stress and worry over this ant issue it has been a real pleasure to sleep without the fear of ants. Thank you Poulin's!

Sir BlackHammer

Only place to go for pests

mize Da Silva

Excellent services, very professional.

Chris Crosbie

Great advice, helped me get rid of my problem.

Mac Balacano

Knowledgeable staff and lots of products/services offered.

Jim Kissel

Too expensive... Too slow to respond to our need...

Bonnie

I called to see if they service outside of Winnipeg, which they do. They took my information and I was told I would get a call back from the person that looks after my area. It's been 6 days & I still haven't received a call back from Poulin's. I called another exterminator company & they looked after my problem within 24 hours of my call.

Rohyan M

Amazing experience with this company

Claude Emerson

They resolved our issues after multiple visits. The duration was longer than expected and we had a different person each time we had to explain everything to each time that was a bit frustrating. A friend from another city recommended and his experience was good, ours was average to below expectations. Shoba or something similar (can't recall) came by last and we thought she was better than the previous ones. She looked for entry points outside to correct but the first two didn't and that was a surprise to her, not sure if that means the workers range in quality.

shawnshawn426

Friendly staff, knowledgable and helpful

Laura Homenick

Not impressed with the results The treatment made the problem worse.

Adam Haverstock

My employer operates several dozen group homes in Winnipeg and as the person charged with contracting services, I sleep very well knowing that Poulin's has us covered for routine inspections and full scale treatments. I highly recommend this company.

Ruth Clare

I called the phone number three times and never got an answer. Nobody there??? I have a squirrel in my house. What can I do??? I've gone to the shop of St. Mary's Road a few times. Will try stopping in tomorrow as I'm in yhe neighbourhood.

Mary W

Helpful staff

Ryan Kelly

These guys are superb. Service and respect is top notch

Jess W

This company is very unprofessional. My apartment had severe cricket problem last year. (You cannot believe it - 128 crickets found in my apartment, on a second floor, within two months). The actual problem was the bugs were nesting in the crawl space. However, they did not bother to check the crawl space, and just came and sprayed my and my neighbors' apartments twice, which only cause serious allergy problem, but still not solve the problem. Until my neighbors and I strongly suggested them to check the crawl space, they finally investigated and sprayed the right area. This time, without a third spray to our apartments (only because I refused), my neighbors and I had a peace finally. I felt this company only cared to make money out of performing some work, but never mind to figure out the correct solutions. The longer the problem stays, the more money they would make. I do not trust to hire them for my own home for sure.

Brad Singer

This is who u call or store u go to if u got bug or rodent issues

Chuck Surgeoner

They know what needs to be done and have the products required for the job.

Harita Patel

I am very disappointment with the service and their miscommunication. I was mediator for my relatives. I asked the charge for to treating my relatives basement. that time they give me price for 2 treatments. came 1st time, did the treatment and then said we will come to examine in a week that treatment worked or not, they came and checked (didn't charge anything) and then said you need another treatment. I said OK for next one. they came and did the second treatment. and said same thing that will come and examine for that treatment worked or not.(this time they charge me $100 extra) and they said we are normally charging that much for examination. I am like why didn't you charged me after first one and why you are changing this time? they said oh it was supposed to be your 3rd treatment appointment. I am like you are calling me for after treatment examination and just making up as 3rd treatment. and person came my relative didn't allow them to do treatment so they just examined the house and charged $100. ( this appointment was just for follow up examination after 2nd treatment) On top of that receptionist told me that, (when I asked that you charged extra without letting me know)...she said" well its same like you go to restaurant and ask for something and they charge you without letting you know" I am surprised and replied that in restaurant its only mater of couple dollars and this is $100 bucks , not a small amount. they got ready to give me $100 credit on my third treatment, but my relatives don't want to do the 3rd treatment. so I asked them to give my money back. they said no. So I am very disappointed they overcharged $100 without letting us know. We lost $100, and lots of time to explain to get my money back. so people be careful. I am very disappointed and mad with their service.

Steven Oliver

Almost impossible to make appointments with. You call there and they tell you they will call you back with a time, but then they don't. Then you call them again after a week goes by and they say the same thing. Another week goes by and you call again and they finally schedule a time to deal with your pest problem. Then the the day of the appointment they call and leave a message canceling and do not give you a rescheduled time. When you have pests that need dealt with no one wants to wait upwards of 3 weeks. Very poor business model and customer service, will never use again.

Aline Vieville

I called Poulin’s and they connected me to Darren of Combat Pest Control. Darren was awesome to work with. …

Robin Gross

It was good .

Richard Haugh

A friend needed help taking some beds and other items to Poulin's to get his items treated for bed bugs. They have an onsite facility to treat large items. That is helpful if you ever need to get it done.

Tom Hanson

AWFUL experience. I rent an expensive condo in Osborne Village. My building had a bed bug infestation. As part of the response plan, the building management called Poulin's to treat the problem. The building management let them in without my presence, during which time, Poulin's turned my apartment upside down. They threw my mattress on the floor and stepped all over it, without bothering to put it back. My living room looked like a disaster. Books were removed from the shelves and thrown all over the floor, the covers damaged, pages torn out. Why was that necessary? When I called to complain, they said it's not their problem. They were so incredibly, unbelievably, mind-blowingly rude. These people are worse than bed bugs or any other pest. Do yourselves a favour and avoid this awful business.

Gail Thomas

They are so helpful live this place great staff

Amar Beauchamp

I purchased different products for pest control with varying degrees of success. Good product knowledge and fair prices.

Edith Fontaine

Always helpful

Jeffrey Vincent

Had exactly what we were looking for. Expert advice.

Diane M

Few hiccups but we found Brian to be very helpful and we were happy with the services provided to address spiders, wasps, mosquitoes in September. Our outdoor wedding was pest free thanks to Poulins!

Mike Thorsson

Informative and helpful. Good job Poulins...they helped me get rid of the wasps nest in my back yard.

Richard Hurd

Helpful but unable to provide solution to my problem.

Bruce Jordanov

Want to say they were fast and gave the right info that I needed to deal with mosquitos,as I'm not a professional with chemicals it's good to have people like that are willing to help with that ,thanks

Simon Little

Staff was excellent...sold me the proper products

Downtown Family Foods

We use Poulin's for our business and they are always polite and on time. Everything is thoroughly checked and they always leave a detailed report of what was done.

Bianca Roulette

Really good service, Polite and got rid of the bugs. May have taken two tries but at least they're gone. (Reason being they were hiding in hard to see cracks in the wall, that they wouldn't have seen, if I only mentioned them the first attempt.) Would highly recommend! Thanks Poulins!

Sheila Lapinski Smith

Professional, knowledgeable and pleasant to deal with.

Darcy Leiding

VERY HELPFUL 4-ALL KINDS OF CRITTERS

Brittany Drinnan

I booked an appointment 2 weeks ago because they said it's busy season and I had to wait that long. ( that's fine) Was booked to show up between 1pm and 5pm on Tuesday. Called at 5pm for an update since there was a no show, the lady mentioned there was no booking and didn't apologize or anything. I said to her okay, not sure why there isn't I will book somewhere else. She said thanks for calling. Disorganized and poor service level.

Dorothy Boles

Always easy to find what you need.

Larry Saunders

Great service at a competitive price Staff are friendly to deal with and they " get the job done ." A solution for every pest problem ! Treated me great

Harry Schwartz

Helpful with any pest control problem.

Rob Brown

I came in to their store and was helped right away by a knowledgeable employee. I was directed to use a certain product for the WASP problem that I had at home and it rectified the problem and I have no more issues with wasps within 24 hours of using the product

Jason Chartrand

EDITED: After the below happened they sent by the same two individuals with a supervisor and did treat the area without incurring any additional charges. The original experience was negative but their response was helpful. ORIGINAL POST: They came by to treat insects in the facia (just above the gutters) and charged for the inspection because they weren't able to see any activity. After I paid the 100$ inspection fee I found out from a neighbor that their ladder wasn't even tall enough to see into the hole in the facia, which they conveniently failed to inform me when they charged me. Overall, they were misleading and unprofessional, I am disappointed in the service.

Alana Delisle

When I think of customer service, a prime example of what not to do can easily be found in interacting with the manager of this location. In addition to being vague and rude, Duncan is condescending and surprisingly doesn’t seem to care. It’s almost as if he knows he’s rude and feels justified in being so unhelpful. I wonder if working at Poulin’s is just hell or if he’s just a miserable person. I suppose it’s the chicken and egg thing. Did Poulin’s eat his soul or will he eat Poulin’s soul by scaring away clients. I like to hope his attitude is because I’m a tenant in a building that employs his company and that his actual paying customers don’t get such remarkably poor treatment. I can say for certain I will never chose to use Poulin’s and will look for service providers who don’t act like it’s an inconvenience telling me WHAT they may actually do inside my home.

D M

They did two hard to access wasp nest 20' up behind brick, and at the peak of the roof. Very good job, the wasps never came back. Will definatally use them again should we have wasp issues again!

Nikki Beaulieu

Very helpful and friendly

Cori Swenarchuk

Helpful staff

Leslee Cuenca

I paid them to help me with my mice issues, but all they did was put traps and poison food. Their solution didn't help solve my mice issue, and they want to charge me again to do the same job.

Green JelloMuch

I called, no answer. Left a message explaining that we had a wasp nest under our deck and a family member who is allergic being held hostage in the house. They never returned my call. Same results at three of the four pest control companies who advertised wasp control. So disappointing.

Ed Gallos

I got very good advice and equipment to trap annoying pests this summer.

Ron welgush

Got expert advice a d reasonable prices

Ukie8Cookie *

Exterminator failed to show up to our apartment, then lied to our landlord that he did and that we were not prepared properly for the extermination. Front desk said they will try to get in touch with the exterminator and call us back, never happened.

mike tiel

Very helpful

M

Awkward location but very helpful staff.

Genevieve Maltais-Lapointe

The person who came to treat for ants was very helpful and provided tons of other good information related to the different issue we had with our yard. My ants problem in my yard is under control. The only reason I am not rating higher was that after the initial phone call to try to get a quote and the later phone call to book the treatment, it was very unclear as to when they would actually come do the work. They were supposed to call me back to tell me when they will do the work but I had to call back over two weeks later to prompt for more information about the scheduling and I was told then that someone will come to my house right now. There needs to be some great improvement on how they handle their scheduling and dissemination of that information.

Jeanette Lodge

Friendly knowledgeable staff if you find an infestation bring a sample they can identify for you and recommend products.

BRUCE TAYLOR

Ridiculously expensive....250 ml of malathion for 27.99.....Canadian Tire 500 ml for 19.99

Micheal McCarthy

They never contacted us about follow up procedure after they treated our place, and then forgot to write down the follow up appointment they told us they would schedule. As such, our bugs laid new eggs and we are required to have another full course of treatment and pay them for the extra treatment which was only necessary due to them forgetting to write down the original appointment. They 'forgot' so now we're out a couple hundred dollars and my girl has an extra week of waking up covered in bug bites.

Simone Wiebe

Had a wasp nest and within 10 minutes it was neutralized and removed. Very professional. Would definitely call them out again if needed.

Edwin Pritchard

Looking

Thomas Fowlie

Great place to find solutions to you r pest problems and a very knolegable staff

Janet Fritsch

We received prompt service to remove a wasp nest under our porch. When we discovered that the wasps had entered our home and created a second part of their nest there, Dennis came back and removed it all for no additional charge. Thank you!

Kevin Dyck

Tried to schedule an appointment and instead of being helpful, the customer service person just wanted to "make sure we were going to pay." So, after thinking about how rude that was, I canceled the appointment and went somewhere else.

B0b Lagace

good advice

Investsure Financial

Ineffective and overpriced. Was quoted one price, billed much higher than expected. Used this company for mice prevention and control. After paying over $1200 for 6 months "services", the problem is actually getting worse. No reporting, no prevention, they just keep rebaiting and charging more and more each time. Do not recommend.

B Smith

Excellent customer service

Rod Rands

They were very helpful and informative!

Matt Jessiman

quick reliable service when your in a pinch they'll come out day off to get rid of bed bugs!

Hi

The staff members were friendly, helpful and answered all of my questions. The product suggested worked with one application.

Cal Taylor

Once again, Poulin's is our go to for products and information when it comes to pesky insects. I have never been disappointed...great company!

Stacy Pawluk

Appointment was not kept and no call to inform of the cancellation. Update: Finally got a call back and they rescheduled for next day. Will update after service Update: Poulin did exactly as they said now, showed up promptly and did what was asked.Will update in 2 weeks to see if problem has been solved. Very happy so far

Brook-Stone Financial Brook-Stone Financial

I called the 24hr emergency line about a skunk issue at my house on Sunday March 9 2014 and the lady who answered advised me if I wanted someone out right away it would cost me $149 per hour OR I could go onto the next morning call back list for 9am. I chose the call back option for Monday morning and sure enough 9am came and went, no call. Noon hour came and went, still no call. Finally at 2pm, I had to be the one to call back and find out what was going on. I spoke to a girl named Lisa who told me that my request had been whited out as they couldn't read the information sent to the Winnipeg office so no one bothered to call me back. My advice to anyone is to STAY AWAY FROM THIS COMPANY! They lack any accountability towards their employee's mistakes. Don't just take my word for it, read the other forums on this company and you will see that I am not the only one who is disgusted by their ways of business. Go with another company who will actually follow through with what they say they are going to do. No foolin with Poulins my ASS!! The only fool here is anyone who accepts this backwards mentality company's service.

James Grant

Was looking for wasp dust and they sold me a product and it didn't work I think they want to sell me an extermination call

Joshua Will

I had a wasps nest inside my house in a very tricky spot. I called at noon. Clay was at my house in an hour and had the wasps nest removed in half an hour and all vacuumed up. No wasps got out in my house and he recommended different spots outside my house i should seal up. Would absolutely use Poulins again.

Nancy Mackenzie

I wasn't to pleased with Poulin's. I explained that I wanted rodent problem under my front steps baited to take of it. They sent out a technition then when he arrived he informed me they didn't have the bait I requested and tried to sell me a trap instead then want 100 dollars for the service call very disappointed

Kim Taylor

Excellent service

Gabriella Szilvasi

I was not impressed with the two workers who came to my home they were sarcastic and both were unwilling to explain and when they did explain there was arrogance in their delivery I will never call this company also when my mother was explaining to one of the workers he stated huh! Pardon me if she speaks broken English however she was in the workforce here in Canada for 45 years and no one had a problem understanding her .!! I regret calling this useless company that overcharges !!!

Russell Farley

Thank you for the advice on using cooking oil to remove hamster from sticky trap. He survived!

chrissy romaniuk

i buy the powdwer for bed bugs. my dad recommended it. i thought as if? a gentle powder got our infestation gone. so happy for my kids to sleep. 15 yrs later ifi switch to a different brand. the situation gets worse. please email me when your product is in stock

janice .tait

Great place for not only product but also good instructions and insights on how use