Reviews of BugMaster Pest Control (Pest Control)

Alisha Ahuja

Terrible service. Did not do a good job for the spray the first time, so I called the company and they did not care. They refused to come back and spray my house again.

Limitless Pursuit Enterprises Inc

Customer service is top notch! Friendly with excellent communications and follow up. And our eat problem was resolved so a job well done!

Michelle B

We can always count on BugMaster to take care of our clients' pest control needs. They are consistently professional, courteous and reliable. Thank you for being a great resource for our property management company!

Wendy “Metheusala” Cameron

Great, fast, reliable service ! Will call this company again for all future pest control needs. Problem with rodent solved immediately!

JP Letnick

Our family booked BugMaster for a mosquito service before my sister's wedding but it is raining non-stop. BugMaster had the integrity to let us know that the rain may reduce the effectiveness of the spray and would need to be reapplied and gave us the option to not have the service. We appreciate the honestly and professionalism of BugMaster and will be keeping them in mind for the next event.

Robin Harper

When I needed BugMaster, they were there promptly and did their job expertly and in a timely manner. I wouldn’t hesitate to recommend the company based on their quality of service, professionalism, and reasonable rates

S. E. Kee

Prompt, personable, professional. Will recommend and refer.

Trevor Glinsbockel

Great service. They've spared no expense in time and resources to take care of my pest problems with all my properties that I manage. I highly recommend them, and will continue to use them for the long term!

Everlee Herdson

We had a serious odorous ant problem and BugMaster Pest Control took care of it! Done in at most 20 min! They were all dead by the time the spray dried, I haven't seen an ant all day! Hooray!

Route Three Marketing

Steve and Chantal are amazing - these people know service. They went above and beyond and dropped off a mattress cover all the way up in a mountain is West Kelowna during a snow storm and a pandemic. I will be using them every year and you should do the same. Thanks Bugmaster! You rock

Gary Ransbottom

Knowledge and service, good company

Steve Krahn

Chris Hall is our technician and his service and knowledge are excellent, the best I have seen. He goes the extra mile with everything he does. Westbank Self Storage.

Larry Uzelman

First class service orientated company.

Stephen Kane

I am very happy with the prompt service. They were excellent to deal with and worked around my schedule. Thank you

Wally Morgado

Chantal did a great job helping me to improve my home from rats coming into my home And finding that I also have mold I my attic Thank you so much for your help

Debra Beck

I have worked with both Steve and George for last few years and they've always been so helpful and professional. I used to use another pest control company but after having a termite issue and working with Bug Master I couldn't be happier. Nobody wants termites but The termites are gone and I've had them come every year since to take care of other critters and I've always been happy.

Nickey Tourigny

Great

Bruce McKay

Everyone from phone reception to service technicians were friendly and professional. They took the time to answer questions, explain options and understand that the work that needed to be done was adding stress. We really appreciated how everyone on their team operates

Steph S

We have been using Bug master for almost 5 years now and we love the customer service, super friendly staff, they help us every year with our ant problem and I love finding dead spiders around the house and not live ones!! ????????

Terry Shuttleworth

I had the good fortune to choose BugMaster Pest Control to rid my home of a racoon Mommy and her several pups. I dealt specifically with Mike and wish to advise those in need of pest control of two items. # 1 - choose BugMasters and, # 2 - request Mike as your tech, he was outstanding!!! Professional, extremely knowledgeable and a real fine young man. I highly recommend them both.

Graeme

Had an ant problem and the owner came out, took a look, and gave us his honest opinion, at no charge, even when it meant that we would not be needing their services. Will definitely go back to them for future pest issues.

Wade Maves

Called them out about a mouse problem, George came out. He was more concerned with showing us pictures of the rats he killed. Took our $250 left four poison traps ($10 value) said he would come check on them every ten days, That was a year ago now and we've never heard from him again. Complete Ripoff!

Ryan H

Great company to deal with. Chris is very helpful and knowledgeable. I highly recommend BugMaster to anyone I know with pest issues.

Kelsey Lately

Steve Sr came to our house today to inspect for carpenter ants. He is extremely knowledgable and very, very thorough. I am so grateful for his professionalism and customer-focused business model. I highly recommend Bug Master!

Amanda Bergen

Great experience! Fast booking, knowledgeable staff. I will use them again for sure!

Katie Prentice

This year we have had a bad ant infestationwe reached out to these guys and they came and sprayed all around the perimeter of the house for a good price. This lasted quite a while and then we had some ants come back I found them and right away they came back and did a spray as a follow-up in the areas affected. The service was respectful and very personable. I would highly recommend this business. they suggested to us that we would probably want to be on a spring maintenance program that starts and keeps the ants back, and gets them under control this I think we will do for sure.

Brandi Crowder

We have been very pleased with the exceptional service we have received from bugmaster! They are always prompt and friendly and their product works like a charm!

Sabrina Singh

Very helpful and prompt in delivering their services

Trina Eriksen

The team at BugMaster is amazing. I have always received very friendly and prompt service. They go above and beyond and make you feel like a VIP. I won’t call anyone else to handle my pest needs!

Anthony Paget

Very pleased with the service and knowledgeable staff. George was very friendly and efficient.

Cee Vee

This company deserves an award! Called in with an emergency situation and they were on my doorstep within 2 hours of calling. Not only was it great service but the spraying they did lasted as long as they said it would. 2 thumbs way up!! ????????

Kevin Lewis

1 stop bugs dead

Ron Kubek

They showed up when they said they would. they were there quickly as needed to do some spraying before renovation, they kept me informed and they rocked. Would highly recommend them for any pest needs and will continue to use them in the future. Great staff! Great company!!

Teresa Willer

We were happy we found you and extremely happy when you took care of our Mega Ant invasion. Very professional, timely, excellent service. I would highly recommend. Thank you Bugmaster

Camille Zwardon

Quick response time and good information given. They were also well priced

Kelly Harrison

Customer service was excellent,

W Gunner

A few years ago, we used Bugmaster for an ant problem and they came literally within an hour and had the problem fixed at a very reasonable price. Last week we then found mice droppings and potential carpet beetle infestation. We called Steve at Bugmaster and again came up within the hour and told us what to do for the mice issue and told us to wait until the next day for the Potential Beetle issue. Night one we caught the only mouse and the next day advised him we found more beetle issues. He came up again to spray but when he checked around said he doesn’t think we need it and did not spray. I asked him how much for two visits and he said nothing as he didn’t do anything. This company has integrity and expertise second to none. I will never call anyone else except Bugmaster and since last week I have passed their name to three other people. I highly recommend this company . They are honest and know their business!!

Nancy Ingram

Good service just make sure to confirm price before engaging service I was charged $575 not the $475 quoted . But they got the job done.

Travis McNish

Chris was super friendly and extremely professional. The treatments he used took care of our ant problem and now our kid's can play in the yard freely again!! Thanks bug master.

tamara turner

The Bug Master has saved us from many pest disasters!! They are very personable and get the job done fast!

Cathee San

Thanks to Steve Ball and his most professional crew for a job well done. Took 4 full days in the hot temperatures of Kelowna, to re insulate the attic after a home inspection found rodent trails, I highly recommend Bugmaster they are professional, hardworking and always on time. Experience was amazing keep up the good work. Cathee and Derek

Tom Elwood

Called today and came early afternoon to handle our bug problem. Chris was very efficient, pleasant and informative. We would be happy to recommend this service to others.

Rob Rickard

Very professional & do a great job! Would highly recommend them to anyone who needs their services.

Susan Jackson

We phone Bugmaster to see if they could help us identify what kind of mice we have been catching in our traps. Steve said to send him a photo which we did. He got back to us within an hour telling us that we had one deer mouse (the bad kind) and one house mouse. Not what we wanted to hear, but better to know so we can deal with any droppings safely. Great service!!

Trent Monroe

We called BugMaster because we had a terrible ant problem. They came all the way to Penticton for us. The staff are super friendly and knowledgeable!! I couldn't be happier with their service. Their product is all natural and safe for kids and pets which is what we were really looking for. We didn't even have to leave our house for hours after they sprayed. Thank you BugMaster for solving our pesky problem!

Starlla Ikari

I used them for an ant problem. They stand behind their service! Great Company. They come when they say they are going too, not a 2 week waiting list. I trust them to come even when I am at work. Their rates are the best! Highly recommend them!