Reviews of Adams Pest Control (Pest Control)

Patricia Newman

Best pest control company

Shelbee Kathryn (ShelbeeK)

Great service

Jonathan Stricklin

Great job

Kayla Lacy

Great service !!

Big Daddy Rich

They do good work and they have some good employees

Byron Riggs

Have controlled all pests on my property. Great and reliable service...

Clay Sanders

Eric and Adams Pest Control have been taking care of our home for several years. Highly recommend to anyone with pest control needs.

paula gammill

Family and Arkansas owned .

heidi h

Always great. Eric has always been very helpful & very professional.

Paul Wine

Great service

Chris Ledbetter

So I own to homes. One is an income property the other is my primary. I have repeatedly asked to have them call the management company to schedule an appointment for the income property and they can come to my primary residence the same day. Every time they switch techs I have to make a phone call with the same request. I will find a company that can handle putting notes on my account so that I do not have to explain the situation every 3 months.

Stefanie Garvin

EDIT: Tim Adams called me & made it right. I appreciate the lengths he went to to make sure that I was taken care of. I sent an e-mail inquiry in the middle of the week and asked to receive a quote via e-mail. They ended up calling to verify that I wasn't a "robot," which is fine, BUT the fact that they did not call me until the following Monday is what upset me. They got my information and I stated that I would like a technician to come out Thursday or Friday. She said that was great, that the technicians prefer scheduling days ahead like that. I was told that a technician would be calling me. Here comes Thursday, I still have not heard anything. So I sent them a message. Still nothing. I called first thing Friday morning and was apologized to. No problem. The problem is that I was promised a technician would call me AS SOON AS we got off the phone. Well, it is now 2:30 in the afternoon. Have I heard from a technician? No. Very unprofessional. I am a first time home buyer and am new to all of this so it is very displeasing to have this experience with the first place that I tried taking my business to. Would NOT recommend.

YVONNE LAW (Heather)

Friendly, thorough and got the great news that we didn't have what we thought. Great all around! Thank you Eric ????

wendy hughes

Service was purchased by previous owner in June 2019 prior to closing on our now home. We contacted them in May 2020 bc we found termites near our home. No one came to check it out, so we found a new pest control company that WOULD take care of us. Did not sign a contract with Adams, and didn’t schedule a renewal of service because we are beyond happy with our current company. Despite calling them MULTIPLE TIMES and being promised that it’s been rectified, I keep getting bills from them.

Amy Goode

I love Steve our bug man and THE SERVICE ADAMS PROVIDES, he use to could message me whenever we were ready for our quarterly bug service to schedule it. About a year ago, they started having the ladies in the office call, which threw us off. Now today, I get an automated call that they have scheduled for us at a time in the middle of the afternoon, that we won't be there. I WISH THEY WOULD GO BACK TO THE OLD WAY...BECAUSE THIS NEW WAY STINKS!!!!!!!!

Linda Lou Rogers Averitt

They are great and the cheapest if you need new policy. Also great keeping your yard weed fee.

Lauren Sewell

The customer service here is horrible. Horrible experience with this company. Would rate 0 stars if I could!!!!!

Rosie Swinson

Eric has our back anytime we call!!!! He’s been our guy for years and has never let us down!!!

Marcus Fugate

Eric Maxwell does a great job! We’ve had Adams for years and haven’t had any problems. Highly recommend.

elizabeth bondoc

Thanks to Nate Wenger for coming out on a Saturday morning to make sure that our services were done in a timely manner before our guest arrives to the party. Highly recommend him as a tech, job welldone. Special thanks to Tim Adams for making this happen correctly and satifying his customers.We appreciate you!!

Francesca Baker

I called Adam’s and they had Zale out the next day. He did the initial spray and baiting that day, and is coming back in two weeks to spray again. He was very informative and friendly, and didn’t make me feel gross for having roaches in the first place. It’s cheaper than having my landlord provide pest control, and so far it has been very effective. The roaches have been evicted!

Jazmynn Davis

The best pest control company out there. Bar none!!!!

Darryl Griffith

Very friendly

Nuka Kayla

Eric Maxwell is one of the best techs at the North Little Rock location! Very thorough and does a great job! Highly recommended! ????

Sheila Kriftner

They never came to my house, but the previous house owner had them. My annual inspection was done in November. They started calling me and my husband starting in May. I told them several times that it was done in November. We bought the house in January. We have been called about 7 times asking us to schedule an inspection. We told them every single time that it wasn't due until November. We were told that they'll update our records. Tell me why we got an invoice from Adam's pest control today stating that we owe money for services that weren't done? I talked to a nice lady on the phone today and she said she will take care of it and will remove us from the list as well. I'd give the lady a five star but the company itself a 0 for not keeping accurate records and sending invoices for services not rendered!

Steven Bennett

This company is probably the best pest control company I have ever used. The office is very professional and the technicians are very knowledgeable about bug issues. Thank u Adams Pest Control. I will tell my friends to use your company.

Charles Cherry

Simply The Best

jake jones

Great Service and effective control of pests!

William 1

I give them one star cuz even after we pay them in full every year they still send us a bill and come when we aren't home when i asked for them to do it when I'm home

Loko Franco

Great service w/ knowledgeable bug handlers. Mr. Maxwell knew just where the problem originated, and he handled that. Thanks Adams Pest Control ❤????????

chase cobb

Excellent care and customer service. Their. Employees are kind and courteous into a great job describing/explaining what you need for each problem.

Steven Long

Tech came on time. Did his job and it was done. I am pleased with the service!

Rayxor

Excellent customer service every time they come out. Blake is awesome!

Katelyn

This company really tics me off. Not happy when I call the Russellville office told to call little rock office, then given another phone no., had to leave message Monday and no one calls me back and it's Friday. Having to wait for a phone call these days is like pulling teeth. My time is a valuable as theirs.

Chris Honeycutt

I don't have a problem with my exterminator. Love the guy. My problem is with the automated calls that schedule appointments without consent. Then when you reschedule the exterminator comes anyway and has no idea. Or when the computer system has problem it takes forever to fix in system. They eventually fix it but it just doesn't catch up to the guy coming to the house. My suggestion is just call your local guy and deal with him. Forget the main office.

MIKE ELLIOTT

Great service! Very friendly and affordable. My family has been using them for 20 plus years. They take care of termites, bugs, and they even do yard treatment. They also take care of mosquitoes.

Ginny Morgan

They were very efficient in getting me scheduled promptly I had a pretty bad infestation and was told they would probably have to come back which after a week they gladly returned. I still might have to have them come back a third time I don't think there are quite as many bait boxes placed in all of the rooms that should be. But so far they've been extremely easy to work with and I anticipate no hesitation to help on their part.

Arianna Sanchez

Blake Harrison is the best. He listened to my concerns and was able to explain to us what our options were. Thank you Blake! Keep up the good work!

John Sindle

When I purchased my home, the seller used Adams Pest Control. Buyer beware in the middle of all those papers that to sign is a contract renewal in your name for termite inspection . It’s really my fault for not reading every thing I signed. But by the time I got to the point of closing, I was give out and just ready to get it over with. So now I have a bill for services I didn’t want. I didn’t even know they performed the services. I work at home full time and do not recall seeing anyone walk around the house and they certainly didn’t come in. Lesson learned the $169.00 way.

A. W-Smith

I was very disappointed with this company. While talking with an employee about a free inspection he asked me if my house was on a slab or crawl space? Once I said crawl space his voice tone changed. He never called back or came by. I was very disappointed because my parents always spoke highly of them & that's why I chose to call them. I even called again and left my info for a cbk but never heard back. Maybe he didn't like the crawlspace? Oh well

meghan nelson

Melissa is amazing!

Chad Osborn

Erik Maxwell is a beast at eliminating those pesky little insects everyone hates. Roaches / gone. Ants / defeated. Bedbugs/ no match. Mice / destroyed. Spiders/ well no one is perfect, he hates spiders. LOL, Just kidding, he will even eliminate those.

Linda Dennis

We have called several times for service to our family owned business , to no avail have never been contacted back by Jerry!! If they don't want the business at least be decent enough to tell a paying customer. that you do not to service them.. Sad very sad way to conduct business

Ann Tucker

Always very good.

Michael Brown

Two guys came to my house in Bentonville and treated for termites. They did a wonderful job. They were respectful and courteous as well. I would recommend Adam’s pest control based on these two representatives for termite and pest control needs.

nick kaufman

So I canceled back in March and I just received a bill saying I owe 164.65 for them to complete a service. I know for a fact it wasn't even done I have been home and plus they can't get into my yard because of the locked gate. So they are charging people for services that are not even done.

Michael Robinson

Very friendly.

Linda Elliott

Nate Wenger is the best Adams Pest Control tech we have had in the 40+ years we have used them to protect our homes. He is professional, personable and just a wonderful person to know. Great company, great people.

Margaret Kershaw

We have used Adams Pest Control for over 20 years and have always had a good experience. Eric Maxwell has been our technician for several years. He is always prompt, friendly, professional and has gone above and beyond to correct issues when we have them.

Andrea Harrison

Love Adam's Pest Control NLR! I recommend to everyone that needs taken care of. Hands down Blake Harrison is the best. He makes sure to inspect the home properly and gives you the right options for what you need.

Arline Jackson

Eric Maxwell is the best!

Melissa Williams

Very fast and explains what they use

Tiffany Thomas

We had a great experience with Adams Pest Control at first. We had one guy who came out to do our quarterly treatments who was very thorough & professional. Then there was a different guy who took over & he seemed fine at first but not quite as thorough. I am always happy to give someone the benefit of the doubt though so I let it go. That was a mistake because the service went downhill from there. The last treatment we received was a complete surprise, the technician called & left a message that it was time for our treatment but we were super busy at the time & had not returned the call. We got home one day to an invoice on our front door saying that the technician had sprayed. Since no one was home, he/she could not have sprayed in our house and our backyard is behind locked gates so he could not have sprayed over half of the outside perimeter. When we contacted Adams because we did not want to pay for a full quarterly treatment when we did not receive one, we never received an actual response yet we continue to receive bills. So beware that once the honeymoon is over you may not get the service you want.

Maria Reyes

Blake Harrison is a great hard worker. He makes sure he inspects the home thoroughly. Thank you for being great!

Shanice Sullivan

Called several times for service never got a call back

Gini Ingram

We have been extremely pleased with our technician Eric Maxwell. When we were forced to find a new pest control service after our long time local guy retired, he had big shoes to fill. Eric stepped up to the plate and has repeatedly exceeded our expectations. He is on time, covers everything, answers all questions, makes sure we are satisfied and is very professional. If you want the best service ask for Eric Maxwell. He provides the kind of customer service that makes Adams Pest Control NLR a company you can trust.

Ronald Washington

THEY CAME OUT , THE MAN NAME WAS STEVE,A VERY NICE AN A VERY PROFESSIONAL MAN.THIS IS MY FIRST TREATMENT.YES I WILL GET THEM AGAIN HE EXPLAIN EVERYTHING,HE TOLD ME SOME THINGS.I NEVER NEW. ADAMS ,THANKS ,FOR THE GOOD JOB .YALL DOING.

Robert Berry

Came home to my animals running around neighborhood. They were able to get out of yard since Wait for it. The technician left the gate open. Only reason. We even used adams. Was the previous owner purchased. Before we bought.

Kathleen Paulsen

I used Adams for an initial home inspection. They called me a year later for an annual inspection - one that I did not ask for or need. I blocked their number because of so many phone calls and texts. I come home to a note stuck in my door saying they inspected the outside of my house, meaning they were on private property WITHOUT permission and THEN they sent a $163 invoice. In terms of business practices and customer services, I have never heard or seen anything like this. If I ever do need an inspection, I will make sure to use another company.

Shannon Harney

Our service technician,Eric Maxwell, is great. He listens to my concerns ,and is very thorough. We had ants in the kitchen, and we haven’t seen any since he treated over a month ago! Very pleased!

Lex Rector

No more bugs

kari watson/williamson

Nate is great! Always friendly and does a great job.

Michael McGowan

Great customer service.

Charmell Bennett

They came out and checked and have given me a more than fair price..resolved all my issues

Ashley Priester

Eric Maxwell did a wonderful job answering all my questions and was very knowledgeable. Will recommend to all my friends!!

Jose Soto-Rios

The previous home owners paid for a service through Adams for them to come spray. Only thing is no one has sprayed. I have been told a few times that i would be called back. I even called them one time and was told that they would contact me back shortly. I never heard back from them. Highly disappointed with how a business could not keep proper contact with they customers they are supposed to service. And I dont think they came back while I was not home since my gates are locked and my dogs hangout outside while I am at work.

Rob Nowlin

I highly recommend this company, they are very professional and respond to my every needs by coming back to my house if I see any infestation reoccurring.

Iris Lehner

Scheduling an appointment was fast and easy. My technician was right one time and extremely friendly! We originally signed up for the quarterly, but realized after they sprayed that they don’t really spray that much. This may be common with bug companies, but I realized I can easily complete this myself at a fraction of the price. Again, great customer service, just don’t think it’s worth the cost. Would recommend the company to someone, but would explain my above points with that recommendation.

Angela Minge

Eric Maxwell has always been great about scheduling around my crazy schedule. He has always been very friendly and I would recommend him to anyone.

Nature Peebles

I love my technician Nate Wenger @ Adam's Pest control NLR! I couldn't be more pleased with the customer service I've received from Nate! I highly recommend Adam's Pest Control NLR and Nate Wenger to anyone who is experiencing problems with pest!

Chrissy Lott

Came home to a nearly $200 bill on my front door dated nearly two weeks ago for a service I did not request and had no knowledge of (leaving 2 weeks to pay under the net 30 terms I also never agreed to???). We were both home on the day listed on the bill and never saw anyone or heard the doorbell. It says "call to reschedule the crawl space check" but we never scheduled it in the first place. Why wouldn't an attempt to reach us be made for that while the tech was already allegedly here? Or the bill left then? Shady for sure but is this even legal? The service industry doesn't seem like the best place to follow "better to ask forgiveness than permission."

Richard Redmerski

One of the better priced company's in the area.

Alieta Easley

Our service since 1979. Very good service and people friendly

Jen Mag

Their service is too expensive for what you get. Used them for two very long years hoping each quarter would be different but it never was. Their treatments do not work. Not only that, they will come to your home and spray the backyard but not the inside (occasionally leaving a note) but bill us for the full amount. Customer care when you call them are friendly BUT do not expect a quick call back (days will pass or no call at all). The last straw for me was when we had a new guy ( to us) come out to spray for fleas (we rescued a neighbors loose dog and put his flea ridden self in our yard). 1. We were told that unless we put our dogs on a monthly flea treatment, he was not coming out to spray because that was wasting his time. Ummmmm...aren't WE paying YOU? So...we ended putting our dogs on poison so he would come out. He told us we had to leave for three hours with the pets. As I was getting in the car, I see him walking up the driveway carrying a can of spray that has ALWAYS been used in my house WITH ALL OF US THERE. Clearly, their technicians are not trained the same way because for two years we have stayed in our home while someone was there spraying. After that incident, we decided to go elsewhere.

Ashlie Marsh

We have used Adams Pest Control for years. Our technician, Eric Maxwell, is always very prompt and thorough. I recommend them to anyone in need of pest control inside or out!

Mary Lynn CALDWELL

We have a pest control and mosquito contract with Adams Pest Control. Eric Maxwell is an outstanding and conscientious technician. He is always punctual.

Ben Moore

Adams technician came out and took care of the situation quick. They always call ahead and make sure that we are taken care of!!!! If there were 6 stars I’d give it to em!!!

Michael Jones

They are easy to get along with and do a fantastic job

debbie pretty

The service man showed up unannounced at my door to spray my house. I was upset with my husband thinking he had failed to let me know that he'd made an appointment with them. The man told me that my husband had called them and requested a service spray. I let him come in to do his job. I called my husband after he left and there was never an appt made by either one of us. I called the main office to complain about him showing up and lying to me saying he had spoken directly to my husband which he hadn't done. The woman who answered the phone assured me the manager/owner would return my call. That NEVER happened! That's the second time they've shown up unannounced at my home and lied about having an appointment with us. We won't be using their service again! I'll find a company who can be truthful with us. I don't like liars! ????

Kenny Stewart

Would not stop calling and leaving voicemails technician showed up unannounced walked around my property and opened up my crawl space without permission would not recommend

noahtreat

Eric Maxwell is a professional who gets the job done, every time. 5 Stars

sara mcalister

Have used Steve with Adams for many houses over the years. (I changed to them for my Termite policy as well on one home)I am pleased with the service and know Steve will show up and get the job done whether it is routine pest control or the nightmare of fleas in a rental house. Reliable, affordable, remarkable service provider.

Merissa Stover

We have used the technician Eric Maxwell. He is very knowledgeable and makes sure his customers are happy. Very affordable especially with all the knowledge he brings to the job he is doing. I would never use anyone else. Eric is the best. Period

Brandon Dykes

Zale Crace was very professional and thorough. I will definitely call on him for all of my future needs.

kathy miller

My daughter has been trying to get her yearly inspection done and no one will call her after she called 6 times! Poor customer service

Chrissie Cook

Maybe changing pestt control. They will not spray in the house for fleas. Not happy. I saw one downstairs and had to buy my own flea spray. $82.00 per quarter

Elizabeth Witte

Poor communication. It is a challenge when I need to get in touch with my technician. I’ve left him 2 voicemails over the last week and a half. I’ve been very patient (seeing as we are still experiencing problems even though they sprayed recently.) I resorted to calling the office today so that they could put me in contact with him before the weekend, and once again I have heard nothing. **Update: Have talked to the technician and communication has improved. He does a great job in taking care of our problems, and we wouldn’t choose anyone else.

Cyndi Hettesheimer

Bryan Griffin is the best technician and explains everything and always prompt and courteous! He is the best technician and I would highly recommend him anytime !!!! Love me some Bryan he takes care of my home and any issues at the drop of a dime , saved me from a mouse today!

Steven Tiner

Recently, I became very unhappy with a service issue by Adams, after having used them for 13 years. When they were made aware of my displeasure, I am amazed at how they corrected the situation. Tim, the owner, called me personally and went above and beyond what I would have expected. thank you, Adams. You remain our pest control service!