Had Poulin's come out to do an inspection of a crawl space and give some suggestions about rodent entry points into my old cathedral house.
I heard some scratching about 5 days after the technicians were out and discovered they had not replaced the door to my crawl space, after they inspected it... leaving it completely exposed and a free for all for mice. When I called the discuss this and said I would be happy to receive some trapping solutions (since for sure now, I have a mouse in there) I was told they would have to send the manager to "check". Fine by me.. if they would actually come back to my house. But since then, I have had about 4 cancellations and a couple of no shows, waiting for the manager to come and "re-check" the space. I've set aside time over and over to be cancelled on. I would just like for them to stop messing around and bait the spot. I'm now out $120 and have a worse issue then before I paid money for an inspection.
On top of it, the lady I have been dealing with is incredibly rude when she calls to give me all of the excuses that I have been given over the past month. It is already a week into November and we called Poulin's to arrange this inspection in September well before snowfall. (we had been cancelled on a couple of times before they actually came on Oct 8th)
I've also yet to hear from the elusive manager, as I'm repeatedly told he is a) out of town or b) has no truck at the moment
I wish I could but I just cannot recommend hiring Poulin's. Unless you like to spend money and have no resolution, you are better off on your own.