We've got all the feddbacks of real people like you who use the services of Peavey Mart (Pest Control) in Belleville territory (Canada).
At the moment this firm receives a score of 3.5 out of 5 and this rating was based on 127 reviews.
You may have noticed that it reaches an opinions average is really good, and it's founded on a high number of scores, so we may conclude that the evaluation is quite accurate. If many people have bothered to give their score when they've done well with the business, it works.
You know that we don't usually bother to give reviews when they are correct and we usually do it only if we've had a problem or issue...
This Pest Control is included in the category of Hardware store.
Business refused to help solve a receipt problem.
Great store great employees!
If they have what you want and you know where to go find it in the store you're going to be golden and have a great experience. On the other hand if you need to talk to someone at customer service be prepared to wait; and in some cases feel like you are being an inconvenience. Additionally 2 months later I am still waiting for the phone call that my rain check is in for a free Milwaukee battery valued at $250. Starting to feel I'll never get that phone call.
I Never find this place clean. Everything seems disorganized, only went cause something was on sale. Price on end cap wasnt even sale price. Lazy people I find. Oh well, I got what I wanted
We placed an order for a tub of Rotatella T4 oil on a Friday. They were quick to process the payment yet, two weeks to the day, I still hadn’t heard from them. Fearing they lost the order, I called...”no sir, we have the order but it’s not been processed yet!” I called Canadian Tire on the Saturday... canceled the order and Peavy and picked up my Rotatella T4 in less than 48 hours! Cheaper, I might add!
Find almost anything
TSC has great sales every time I'm here. Wish there was a store in Toronto.
Need it more organized. Half of the time price is not listed on the item.
More of a "guys" store.
Nice selection of tools and assorted hardware.
Expensive for some things
Has that old time feel!
Every man's dream. Love this store.
The sale item I wanted was not available in Belleville. They never offered to order online & me to prepay at the store.
Good prices, staff need to learn their products
Ok they seem to run out of stock on flyer sales
If you want to know what they don't have check the flyers if it is in the flyer then they don't have it
I am not convinced that TSC should be doing e-commerce. The staff in-store are doing their best and try to help but there is always an issue with finding someone at the customer service desk. Today the gentleman at customer service was also the only cashier on duty, and he had a long line. He was excellent, polite and calm despite being overwhelmed. There is always an issue with finding someone to go retrieve my item from the back storage room, in the past I've witnessed arguments between overworked employees not wanting to go back to find something "in that mess." On a few occasions, the item could not be found easily and I had to wait a significant time. A bit of organization might help the employees. Also the store could use a tidy.
Very poorly managed store. They'll have sale items MAYBE 10% of the time and that's if you show up first thing on the day the sales start. The place is literally filthy. Nobody there knows what a broom is.... The only reason I go into this place is because sometimes they have great pellet gun sales (if it's in stock) and I buy my BB and pellets there for a good price.
Didn't have an update inventory compared to what was shown on their website.
If I could give a lower score, I would. Absolutely horrendous customer service at this location. I phoned before leaving to drive all the way there, to arrive and ask for help that was prepared I was coming, to be sent employees who not only smelt like a gym locker room COATED in Axe body spray, but to be told no body that worked there knew anything about the specific product I was trying to pick through.. which was a complete disaster by the way! On top of that- one of the employees was clearly rushing out for their break because I did not get the time of day from them.. I was abandoned in the aisle when they could not give me an answer, nobody even offered to call in for reinforcements to someone who may know the answer or give me ideas as to where to find the information I needed. Wouldve been helpful If their own tools werent broken either. Poor attitudes. Poor work ethics. Poor organization. Every time i have been here I have been let down. Will take my business elsewhere going forward hands down I'd suggest going elsewhere if you need something or know EXACTLY what you're going in the store for because nobody will help you!!
Good prices
Alright place for farm things. Most of the stuff I was looking for weren't priced which made it more frustrating than I would have expected.
Its my to go to place when need something i can usually get it here also the staff is always around to help anytime i have needed it
Great variety of products !
Exspensive
Always good quality items and a great price. For weekly flyer specials you either get there on the first day of sale or item will likely be sold out. Fair enough, the early bird... I find the floor staff and cashiers to be very knowledgeable on the products they carry, friendly, and helpful. If I call ahead to see if they have an item in stock they will hold it for me until later the same day so I can pick it up after work. In 15 years I don't think that I've ever had to return a single item, so that in itself is a real time saver.
This place is awful! No one to help you find something. Phone ringing off the hook. Items not lined up on shelves and scattered. We left and went to Home Hardware, found what we needed and were in and out in under 5 mins.
Lots of selection here, great weekly sales, check their flyers regularly. This TSC also has hot fresh popcorn for anyone who wants it.
Was dissatisfied that there wasnt prices on most stock in the store. That was on 6the shelves had to keep asking for price checks got tired of doing that so went to a different store to shop
Pretty interesting stuff here. Mostly farm type items but some household stuff too. It seemed pretty disorganized. I'm sure they have a system but for someone who doesn't frequent there it's hard to find what I want without having to wander around.
I laughed so hard when i saw this lol.. great clearance deals too
lots of interesting stuff to buy
The place is always a mess. Seems like stock is always low. Things spread out on tables like yard sale. But at times they have some good deals worth the quick look.
Signage in this store is poor or non-existent. Went in to find items on sale in the flyer & zero signage. Also found that on the very 1st day of the flyer only 3 left of 1 of the items. On the plus side they actually have a designated changeroom unlike Kingston. Even if the door doesnt lock.
Dont park there if your not doing business there. They call the city and you get a 13 dollar ticket. Sad especially when the person got the fine went to his doctor and was give a prescription. When he returned he found the ticket. I told him i wont be buying anything fro pharma plus nor TSC after this fine. Wow
Lots of farm items. Nobody can beat sale prices
I like the store but lately they haven't been well stocked with inventory. That being said it could be because they are in between seasons. Staff are helpful and the store layout is nice.
A bit disorganized. Many items have no price stickers. Work Clothing available.
My kind of general hardware store
Nice store
Nice
Good quality items.
Great service
Nice store. Short on staff. The online app said they had 23 of the LED Shop lights in stock. They actually didn't have any there. Drove from Napanee to Belleville for them. I was able to order them online though. Just call ahead for a physical count.
They will not sell you feed without you giving your personal information. Are we living in a fascist state ?
Tractor Supply Company???? Hardly anything for farmers anymore.
Very spotty customer service. You can almost forget about sale items in the flyer. Even on the first day of the sale they often have none of the item in stock and have no clue as to when they may have some in. Poorly managed location - perhaps speaks to more significant corporate issues.
Friendly cashier. Other staff were M.I.A. she couldn't find them either. Got what I needed.
God bless the TSC! What more could I say?
Good assortment alittle pricey
More than just farm equipment
Although today in particular, cashier was put to the test with people not reading 'sale' prices properly, she held it together! Good job! :)
I was a little disappointed as it's a 25 minute drive to get here and the item I wanted (straw) , that showed 25 in stock, was nowhere to be found. Staff said it must be an inventory error. They didn't have isopropyl or diatomaceous earth either. I walked out with nothing I came looking for.
I'm a big fan of hardware stores, having spent many an hour browsing through Home Depot, Canadian Tire, etc....this was my first visit to a TSC and yet staff treated me like a regular. Prices were reasonable, I would say slightly lower than the big box hardware stores, and sale prices were of the "how can I NOT buy this?" variety...BUT - then I called the Belleville store later to ask if they could have an item I saw in store, a water fountain, shipped to the Cornwall store (closer to my home). They went and got the SKU, told me it would ship in about a week or two, and that was it....no one ever called back. I followed up with the Belleville and Cornwall stores and they both kept giving me the runaround. I should have stuck with Home Depot.
Great store. If you’re a homeowner and looking for those odds items, this is the place. Stock tanks to make swimming pools. Yep. Good rubber boots for mucking about? Check. Garden stuff? Got that too. It’s not a fancy or big box store but the deals are fantastic.
Today took the cake. The Belleville store has a poor reputation and this is a good example. We were in desperate need of Ice Melter.To my surprise when checking the TSC site it indicated there was an inventory of 47 bags. Unlike the CTC inventory that said 9 which could be understood there was a discrepancy. Arrived at the store to find no Ice Melter except small pails. Asked where was the Windor ice melter as inventory on line was 47 bags. Teller called Manager who indicated it was all gone. Returning to my vehicle, I noticed skids of some type of bags in the lock up outside. Wandered over and there was easily 35 to 40 bags of Ice melter. People driving all over the country looking for this. Weather forecast indicating ice and freezing rain. Returned to store and said that the product I wanted was in the lock up, would I not be able to get some. A $100.00 purchase by the way! A staff person arrived to examine the situation. Apologized and said that they would get me the five bags I wanted. In the end three male staff and the manager arrived. Product was paid for and loaded into my car. Managers' excuse was that it was covered in snow. NOT. If this is where retail is headed what a world.
Lots of great products and friendly service
Great little store with a small town atmosphere.
Not the best retail experience. The shelves are often cluttered and the appropriate pricing is also often missing. Staff is usually friendly but any help other than checking out may take a while. I am updating this review and downgrading them. I really think this is a last place option.
Never have anything I want in stock. Such a shame, even contacted head office. They did nothing. Waste of a store.
Redoig my bathroom great service
Great prices, love TCS
People are friendly and are practicing covid guidelines..
This place is laughable. Good merchandising principles are nonexistent. The store is always an absolute mess. If you’re looking for something there’s a good chance the shelf will be empty, there will be no price, or the item will be somewhere it doesn’t belong. And good luck getting someone to help you find it. Employees will rush by you so fast you’ll never even get the chance to ask for help. Even if you’re lucky enough to have the displeasure of talking to someone they will make you want to go somewhere else, which is what I suggest doing in the first place.
In my opinion, the garage sale atmosphere of TSC is in contradiction to the high retail prices.
Good assortment of farming products
Great store, trying a bit hard to carry a bit of everything, fine place when hardware stores fall short
Excellent customer service.
This store itself is nice, but over half the time I go in to buy something it's never in stock and you can't find anyone in the store to help you. Also, I've placed orders on raincheck twice now in the past and never received a call back. This store needs more employees and new management.
Great place got lots of feed supply, would really wish I could purchase rolling achers layer krumble from the kingston store, as they never have any in stock forcing me twice a month to travelle here to belleville location, as we run a decent size egg farm, every time we need to change feeds leads to 2 weeks of poor egg production. Leaving us with unhappy customers that we can only sell to if they arrive at our farm. Unhappy customers that can't get a regular supply of eggs find other sellers. These employees here are ok because I'm there for 1 reason. TSC OWNERS TAKE NOTE IM NOT THE ONLY ONE THAT WISHES YOU WOULD STOCK MORE IN KINGSTON, THEY TELL US ITS HEAD OFFICE SO GET YOUR STORE STOCK ISSUES SORTED, before we find new suppliers.
It is definitely a man's store. I can spend hours in there. Very friendly staff. Lots of parking. Would recommend it to everyone.
Staff was friendly and helpful.. but the place looked like a mob had gone through it ! Stuff was everywhere, on the floors, shelves were totally disorganized and prices were impossible to figure out. I was pushing my cart over boxes collapsed on the floors and leaving it out side isles because it was to messy to push down.. for a small town store competing to survive, they need to up there game.
Items are poorly marked with prices. None sale items are placed in sale item spots. Store is a mess. Very disappointed just moved to area, shopped TSC in past but will find new place to shop for our six pets now.
Very nice stuff to buy and very nice people working there, ready to help you!
I love this store for picking up stuff you can't find anywhere else.
They didn't have what I was looking for but ended up getting other items. They are always friendly and a good selection. Regular prices are ok, sales are usually pretty good.
Good variety, good prices and decent service
It's alright, although staff wise it has often felt like it was a month from closing its doors for about the last 10 years. Went in to buy a jug of isopropyl (used on the farm as a disinfectant) and the clerk didn't know what it was and the supervisor said it was out of stock. Well it's been outta stock a hella long time.
itz alwayz Grrrr8 to get the Best Deal'z
Awesome store! You need to check them out if you're a handyman.
Great people extremely helpful ????????.
Store is dirty, staff are non existent. Animal grooming products are extremely over priced! Would not recommend at all!
Store is better stocked than when it was tsc. Like it
Everything you need for agriculture shopping.
best store in belleville fair priced
This store does a terrible job of inventory control. If the TSC website shows that something is in stock, always call and have the staff go verify it is on the shelf before driving here. I’ve been burned three times coming here only to find out that the website stock on hand does not match what the store actually has. Inaccurate inventory reporting is the manager’s fault, but they made excuses when I asked why it’s a recurring problem at this TSC. Also of note: this particular store is a chronic mess. Many shelves are out of stock or disorganized. They’re not short staffed, so again, it’s just a poorly run store.
Have been in other TSC stores which are more organized aesthetically. Like the store, will shop there again, could clean up their act.
This store looks like they just had a going out of business sale. I couldn't believe how disorganized the shelves are, product thrown everywhere, prices missing, shelves empty, boxes stacked up not opened and covered in a layer of dust. Still okay if you are looking for a specific farming/tractor related item, but regular items are overpriced.
All your Yard an Farm needs
I like TSC. Lots of man stuff! Haha tools,knives,tractors,boots,stuff for mans best friend and lots of other cool things. I go in most anytime I'm in Belleville. I believe you can get your man card renewed there! Great place
8:20 AM the 1888 number respond no one here to answer !! what a shame
Variety for rural & town dweller
Large store, clean and healthful staff. Large selection of items to choose from.
It's a hardware store. Prices are a bit higher but they do carry a variety of things from plumbing to motor oil to animal feeds
Great store, and very friendly staff. Definitely going back????????
Very helpful staff. This is husband new favorite store since we moved to the country and have a few acres to maintain.
Lots of variety and got some unique gifts for the holidays. Staff was very friendly.
Great store
This place always has good deals !
I could not be more disappointed with this store. The shelves are poorly labeled. Their inventory does not match what is on the shelves. The staff are almost never helpful, it can be impossible to get anyone on the phone and we ordered a mini greenhouse online a month and a half ago with still no word as to when it will be shipped. It doesn't matter how many times we call, chat or go into the store no one knows what is going on with our order. I would avoid this place if I were you. I know I will in the future. Update We did receive a greenhouse in the end. It took two months, was a different cheaper model than the one we had ordered and it was bent and broken. When we asked the staff to open it up for us to assess the damage on it one of the guys was polite about it while the other one started sighing and grumbling under his breath angrily that we asked this of him. There were no issues with getting a refund and we left never to return to that store again.
Not to sure about the service in this store. Kind of hit and miss on the quality of service.
need something this place has it great store...
Called to ask for a part that was in flyer that I beaded badly they told me yes had them an told her to put it on hold till I got there 20mins.Got there an no part they don't carry them there anymore hmmm y putt in flyer an don't carry them.This Belleville store is the worse place Iv ever been to
A wide variety of items not available in other chain stores. Mostly farm related.
Great store but some items are lacking prices on them
Great prices on sale items.
Always good deals
Lots of farm stuff
It probably has exactly what you need but just don't know it yet.
Eclectic selection for a hardware store. They seem to have something for everyone. Large variety of regular power tools & powered yard tools from more brands than the other stores. Staff do seem sparse, but will approach you if you look like you need assistance.
I like this store, but they don't carry anything in size fat.
Only two employees in the whole store. No service, customers irritated. Wint go back again
Close to home, and friendly staff
Not sure why I bother going in there, half the time they are out of advertised product or it's near impossible to find.
More staff at the cash and on the floor would be helpful.
Selection of items are hit and miss. Prices on items are fair if you catch them on sale, otherwise your best to be aware of what things should cost so your not overpaying for something. The people that work here are friendly.
It took an hour for my wife to get 8 pickets and 2 rolls of chicken wire. Why? Because the store is extremely disorganized, nothing is put away and the staff are useless. The cashier pages for help multiple times, but nobody would respond. When my wife finally found someone, they had no idea where to look. Finally my wife found it by herself. If your staff have no idea where stuff is, how are customers supposed to find it?
Before advertising a item in their flyer they should make sure they have inventory.
With the covid 19 precautions in place the store has become a bit of a board game that no one wants to play, in some instances there are arrows on the floor pointing in the opposite direction with no way to follow them. Still a good store, but hopefully this will get straightened out.
Had everything I needed and a few things I didn't realize I needed till I saw them
Decent store ,good deals to be had. A little chaotic to shop at
A lot of things do not have prices marked. Very frustrating.
Easy moving within the store. Always great deals to be had.
Had lots of stuff and staff was very nice.
Love this place. Glad I don't live closer haha.
They have good stuff and free popcorn
Interesting sales
Very interesting products and friendly staff.
Phoned to place an order for an item shown on website. After repeated attempts I finally talked to a Rep. Was told they were very busy and she would Have to go and look for it.. Long story short! Phone was disconnected . Tried again later. Finally got an answer they didn’t have the item Comments: Staff not knowledgeable on product info Slow to reply Service is extremely poor Use to shop there when it was TSC and had Excellent service Will not use this store in the future
They may gave changed names but its still the same cluttered, poorly organized, messy store
Great service. Not very organized.
Has so much to offer
Decent hardware store, a nuts and bolts kinda place. Well-stocked for gardeners, farmers and ranchers.
Great staff,BUT the store is a mess and no prices on most product.
They have a great selection of things and I always use their cat littler
Close and convenient
Great product for all your home and work needs for outside jobs and decorating
Great store and variety. Good tools
A waste of time, constantly out of stock, messy aisles full of stock awaiting for shelving, obviously under-staffed.
Very interesting fun store to visit. Spent more in there than I planned but was a good thing.
Clean and organized. Staff is friendly and willing to help
Good store
Great staff. Good quality clothing
Cash and management not accomodateing and arguing to follow wrong price scanning rules. I want to spend close to 1000$ at your store and you can't hold the product for 48 hours ?
Good hardware store. But like all stores these days. It's only a good deal if it is on sale.
Absolutely the most unhelpful staff I have ever had the displeasure of finding in a retail establishment. I thought I had hit upon a bad day the first time I went in, but two subsequent visits have ensured I won't go back.
Went in the summer to get a weed eater, only had one in stock and it was already sold. Got a rain check and still not in, it's been 5 months. They are very over priced and no employee is found on the floor if need help. Not impressed with this store.
Great for all your needs
Over priced
Not a bad store but they never seem to have the sale items
Great prices, friendly & knowledgeable staff. Lots of variety, inventory and unique gifts
Well stocked with a wide variety of products at reasonable prices
Always buy my chicken feed here!
Didn't have the gate hardware I needed.
It is crazy how much stuff they had . It amazing u need it they sell it .
Seems that they do not have what is on sell most f the time. The best part of the Time, they can not tell you when they'll have it. This is frustrating.
Called ahead to see if they had black hardware for chain link fence post gate, after being put on hold for about 5 mins the young man we were speaking to came back on and said "what was it again, I got side tracked?" We once again explained what we needed and again were put on hold while he checked. He came back on line and stated they had 4-5 gate hardware kits at which time we asked how late they were open and that we would be there in 30 mins (travelling from Stockdale area) Upon arrival we could not find any and asked for assistance, at that time we were told they didn't carry those. Infuriated we asked to speak with store manager and he checked to see who took our original call, no one owned up to the error and we left the store with just an apology. Extremely dissatisfied and would NOT recommend this store nor management to anyone looking to make a purchase
Very poorly setup store, mismatched items on shelves brands not grouped together.
They need more toys and video games. I love the store.
This is an amazing store that has just about everything you could want for your home.
Fun store
The staff was very friendly and helpful. Treated me like I was part of the family. The product, I was looking for was in stock and they helped me to find it. The young man helping even gave me more information on the item that was very helpful.
It's a love hate relationship
I really appreciate the selection along with good prices.
Really going down hill fast. I expect it to close before long. There is so much junk stacked in the isles it is difficult to get a cart around for shopping.
From tools to supplies these guys have you covered! Fair prices aswell.
Ordered a product online over 2 months ago, original ship by date was 5 days... The covid excuse only works for so long.
Love it! It has an awesome selection of Watkins products.
This store is always a mess! And they hardly ever have stock items that are on sale also never call you for rain check items.
Waited 22 days for 2 items ordered online that were advertised in the flyer, made 2 different trips to the store (40 min drive) each way. Curbside pick up described in confirmation email doesn't exist here, park your car and come in the store for 20 minutes
Has a lot of stuff not available at other stores. Watch the weekly sales flyer!
My daughter went in there and she had excellent service and results
The place looks like its been ransacked. Just a mess everywhere you look, inside and out.
I stopped by to take a look. Very nicely laid out store, nice wide isles. The staff are so friendly and helpful. Their prices maybe higher than some places, but they do have a great selection of items.
We found what we needed this time. Usually they are out of stock before the weekend
Sometimes there are good deals, otherwise they are pricy, also very disorganized. Made an online order on May 2nd and still waiting, over 2 weeks now! and all the items I ordered except one showed in stock in the Cornwall store.. I called the Cornwall store on May 21st to find out where my order was since I have been receiving emails to come get my items and was put on hold for over an hour then finally told they were too busy to help me. I will never buy from this horribly run business ever again! Speak with your dollars by buying elsewhere.
Some good deals to be had. Some quality items as well. Friendly staff.
Service on one guy working there is always horrible he knows nothing and doesn't want to help anyone and the store is really dirty unhappy with that store and I have been to alot of them
Great selection. Lots of things you wouldn't expect to buy.
Never have catalog sale items in store slow service
Did not find what I was looking for
Clean store,helpful knowledgeable staff
This place is very poorly managed. The manager and employees are mean, and they picked at a young man with a backpack under my watchful eye. He was right, too! They wanted him to leave his bag at the cash but they didn’t even bother me with my purse, which was way bigger than his tiny knapsack. Totally unfair and uncalled for. Just when I thought this store couldn’t get worse. ????
Excellent environment.Awsome service and stock up on what you are looking to purchase.
Could use more staff, some shelves are empty and they can't seem to find items in the warehouse, even though it says inventory at store online.
No service, save your time go somewhere else
Love the contents of the store. Yeah service is poor, but if you know your stuff, they got it and it is reasonably priced. Their sales are really Sales, not just a tease.
Not much help there at all
Not impressed with the lack of social distancing measures
This store is filthy and a jumbled mess. The staff wouldn't help you if the had to. Definitely not returning to this location.
Got what I needed, in and out. Great store.
At least u can go in and shop for what u want
Very helpful staff ample parking really good sales worth the trip
The hours on here are wrong. Showed up at 8pm and they closed the doors on us and wouldn't let us in. We explained that online the hours are until 9pm but they didn't care, even though we told them we had driven 45 minutes. They just blamed Google. As a business owner myself, I know that if you are registered with Google you can change the hours yourself. Very unprofessional attitude we received. Will not be going again.
Always have in stock what I need
Didn't have what I was looking for but told me who to try and that goes a long way
Great place to get tools ect helpful n reasonable price,n friendly.
Not a farm store any more
I am so sorry if I sound to B complainer. It is just that it is so difficult to find merchandise I want that is made in Canada. Your store treated me very respectfully. Thank you, so much, as I live so far away. God bless.
Last I rated a 3star but last visit a 2. No help on floor. Store is a mess. Product in isles. Product un priced. Asked a staff member for price on generator. She didn't know asked another staff member. He disappeared to get price and never returned. Asked first girl again and she was more interested in making sure people entering were washing and didnt have time to ask or inquire. No sizing in cover-alls that we went for 2 pair and left only with 1 pair work pants. Will not cross town again for this store
Nothing is every priced, or priced properly. A lot of items aren't put out, today when asking about a product 33 were in store not one on the shelf. We were told a manager would come see us to get them, we waited half an hour before approaching the clerk again, turns out they brought one up while she was on break and without telling us, and we needed three so we had to wait again. Not the first time going there and having things missing and under stocked. 2 stars only for the clerk being patient and helpful on trying to help us.
Got a great deal on the bird seed , lots of interesting stuff to check out
Great place for quality hardware.
Horrible customer service
I just waited half hr for store to open at eight when it clearly said on website that Belleville store was open at seven on Friday and Saturday. I also went specifically for a pair of boots that were on sale starting on that day and very few pairs and what was there were odd sizes
I'm so disappointed in the Belleville TSC. I've shopped almost weekly at this store for the past two months only to find I pay full price on sale items each time, and it adds up. I'm done purchasing cat food and related items here. I dont think its the customers responsibility to double check their receipts and go back for the difference. Truly disappointed.
Had wha6 I want but had trouble finding someone to help
Not just a farm store ,some decor items ,which are on trend now
Service is almost always bad at the Belleville store unfortunately.
Unlike the Rockland store, they had stock on the items on sale!
I went there to buy folding camp chairs that were in there flyer. I went the first day of the sale around 9:00 a.m.. I walked to lawn/garden area where I thought they would be, they weren't there. I aimlessly walked up and down every aisle searching as another customer commented that he also couldn't find what he was looking for. The back aisle of the store was a mess. A staff member walked by and didn't offer any assistance. I went to the cashier and asked about the chairs. She pointed to the door and said that they were there. I went and by the door there was one chair, it was dusty and the bag that it should have been in was stuffed in the cup holder. I bought the chair because, I needed it for that day. I went back to the cashier and was ignored by the two staff that were talking about how they had to greet every customer that was to come in because, loss prevention was coming that day. I took the chair to the event I needed it for and when I opened it up, it had a dirty tissue on the seat and was dirty. I was really unimpressed with my purchase and the lack of customer service that I received.
Ordered a welding kit and drove 45 minutes to pick it up. Box was broken and the girl that bought it to me said she checked it and everything was ok. Got home after my 45 minute drive and found that it was used, full of grease, gas guages knocking around loose. Bad guages could be dangerous, and the store employe that bought it ro me doesn't seem ro care. I will never shop there again, i will stay in Québec.
peavey mart great store I frequent often nice young man by the name of matthew berry always so nice and kind when helping me find items
Good general farm and country store
No stock and not likely to getting around to ordering any. Worst TSC along with the one in Kingston I have seen.
Not very good , never have anything that is in the flyer
Very helpful nice ppl good service
Good variety of product
always has what I need, friendly helpful staff,
Not sure why all these people keep on complaining about the service and the items not being in stock....yet they keep going back. And the guy that said his wife got caught in traffic and was 2 minutes late after closing.....LIAR. i was there. His wife pulled up a half hour after the store was closed. Cashes are closed down. Cant run a transaction with out a cash and they have to be closed down by a certain time.
I must start by saying I like TSC, however the Cornwall Store is horrible. Stock is usually questionable, the store is seldom clean, and most of the staff are useless. There are a few with a brain but only a few. I shop mainly online and have it shipped to the Cornwall location but even at that the pick up process can be very tedious.
This is probably the worst store and company I have ever dealt with. Not only can they not send an order in a timely manner but they cannot communicate any issues. It has been me calling and following up with the company as to where my order is for a month in a half (full payment was taken upon order). Even after getting an email to "pick up" the order at the store ..... it still wasn't there and the store is actually even worse to speak too. I was offered no discount, no rush just that it would be reshipped after no one can find the order. And that it will now take another two weeks at the least. Best advise I can give future buyers.......DO NOT BUY FROM THIS COMPANY........LOOK ELSEWHERE.
Got a rain check for a heater in November 2013, now last week of February 2014. Called, have to wait till next fall and may not get it. FALSE ADVERTISING! They'll get you in and try to sell you something else.. BAIT AND SWITCH! DON'T BOTHER WITH A RAIN CHECK CAUSE THEY'LL TRY TO SELL YOU SOME OTHER PRODUCT.
Never have anything from there sale flyers..they tell ya they have stuff in stock..u get there and there is nothing and never was stock they just never looked etc..just horrible business the way its ran in belleville here
My son sent me a picture from the Peevy flyer containing all information to order an item for him.. Phoned Belleville Store. They didn't have any, and no stock in warehouse. but nice enough to give me thephone number for Brookville who said you have to order off the website and get it transfered to Belleville Store. Website wouldn't accept size. I phoned Brockville back. Sat on hold for 10 minutes while the nice girl said she would have to trans me to their office Their office said a transfer with in stores would have to initiate in Belleville. OMG, at that point I gave up and found it easily and ordered it from their competitor. I really try to buy from Canadian Stores, but they need to up their game!!!
I usually find something unique there however some of the staff could be more helpful
Today at 10am I phoned the Belleville store, to see if they had any roof rakes in stock, I was told "yes". At 11am my wife drove to the store to pick one up, only to be told that "they didn't have any". I phoned the store an hour later and explained what had happened to a supervisor, and he informed me that "they had sold out the evening before and the employee that said they had them was mistaken". He then asked me if my wife had a purple coat, and I said "yes" , he then told me that two roof rakes had been returned and that they put one good one together out of the two returned ones, that my wife had "just left the store with it". Long story short, my wife came home without one because they told her they were sold out, it seems that an hour after she left the store they sold one to another lady with a purple coat !!! I phoned the Belleville store shortly after noon and spoke with a manager (Carol) , All she could do is say she was "sorry" . The treatment that this customer received today from T.S.C. was very sub-standard !
Very helpful staff!
I enjoy it always find what I need. And it's great to look around, no one bothers you unless you need what you are looking for.
Used to be one of my favorite places to browse and shop but the Belleville store seems to be lacking a manager and a maintenance budget . It looks like a complete hole
no customer service at all, prices seems to change at the cash - higher, be careful! items in store not organized, we often go to the one in Derby, in Vermont, near Eastern townships.... much much better for everything. Horse fly repellant at the TSC in cornwall, 4lt 40.00 + tx... same bottle in states 20.00, even with exchange rate.... saving money First & Last time
Had help to find a log splitter, I found it before the store employee knew where it was , he was doing his best but not real knowledgeable
I am only giving a 1 because a 0 is not permitted. I just called looking for a product. The "customer service" agent had to look it up online. When I said, "I could have done that." She hung up the phone on me. I will never set foot in this store again.
Lots of variety and great hometown store
Good place to shop
Items in stock no carryout offered
They never seem to have what they advertise
Nice store
Great friendly service
Good deal on dog crate and kids snow wear!!!
Lots of interesting stuff here. I had to ask about pricing on two different items because there was no price marked . Probably go back again if I'm in the area.
Went to get two pairs of Flex pants that were on sale for $29.99. You would think that if there was a sale on they would put the sale prices on but they don't have any sale prices listed on shelves in store. Seems you just need to guess. While I was there 5 customers left, because the cashiers were taking way to long. The staff try to find things for you but the store is so disorganized with no sale signage. Products is all over the place multiple items of the same thing in different aisles with no updated prices on it. They should close this store and get someone into restructure the entire thing. It is a mess.
I spent 20 minutes in the store looking for someone to assist me and there was not a single associate on the floor the entire time. I gave up and left the store.
Neat place. Good prices and deals
Quick transaction. No hassle. Ordered online and arrived on time as advertised. Furthermore, when I picked up the item, it had just gone on special, I was credited the difference without asking. Very honest.
Staff could be more friendly and helpful
Return went good no problems. Friendly staff
superb staff ... all you may expect to find at a farm store and more
Had PVC conduit in stock at lower price than sold out home Depot and Lowe's. Glad I stopped at Peavey
Great deals
Item on sale not available
Good deals
The place itself is awesome but the web sight is very difficult to navigate through
Fantastic service
This store is not nearly as good as it was when it was TSC. Nothing that was advertised in sale flyer was available , shelves out of stock and some things that were always available before no longer carried. a big disappointment.
Inventory is completely off, and staff is very unhelpful and lack knowledge of their products
Usually good deals but never have alot of any item so they go quick if its in the flyer. And pricing is never on shelves for boots
It's okay...but a bit expensive
Very expensive
Rain checks not worth the hassle.Sales staff can not locate sales item first day of sales.
Never seem to have sale items I'm interested in in stock.
Pretty much anything I need around the house I can find there
Customer srevice and inventory is hit and miss. Kind of frustrating when the staff tell you to come up with the sku number for an item that the website says they have 4 in stock of without them even tryimg to look the item up on their system. Can't get receptiin in the store so i had to leave the store, look up the item on their website and come back in to give them their own sku number. Then they said the Didn't have even thiugh their website said they had 4 in stock. She admitted that their inventory is usually wrong after make a half attemp of looking for the item. I was 1 of 3 people in the store so it's not like they were overly busy.
Great prices and savings.
Nice store price's a lil hi i think
Customer service rep can barely understand English.
Poor never have sales items in stock and can't order at all
Good prices and great services
Wont follow scanner code of practice prices different at check out then tag
Store was clean, well organized, shelves tidy. I gave them a three because it was hard to find clerks on the floor at 3 pm on a Saturday. We went there for a tractor seat cover, apparently they no longer sell tractor seat covers. Are they no longer a farm supply company selling farm supplies/tractor supplies now that they are no longer TSC? The closest to a tractor seat in the store was a bar stool with a tractor pan seat on it.
Disappointing when they don't have stock on advertised specials!
Didn't have the item I was shopping for,,,,the 5 stars is for their customer service staff is so friendly
Had the best customer experience ever!!! Thanks to Manager Cathy who was attentive knowledgeable, friendly and very professional. Also over heard her asking team team members to assist in helping us check out. She was awesome and I would work for her any time. A true ambassador for TSC!!! Thanks Cathy
That store is so run down. You can't find anything. Its dirty. Never have what you are looking for.
Not a fan of any of these stores I have been to many of them. My experiences are the following. 1 always messy 2 hard to find pricing 3 hard to find help when needed 4 hard to find items from the flyer. And dont get me started on the internet site. I ordered a tractor 2 years ago and it took 3 months for me to get my money back as they never delivered the tractor. I think the new name is good as I am usually peeved off when I go in there.
Many nice items
I have been to this store many many times... the customer service is beyond horrible .. it is non existent. I went in looking for the camping wood stove, which I know for a fact the store carries. I asked their customer service associate for one and was told they don't carry camping wood stoves. The very next flyer .. bam there is a camping wood stove on sale. So this associate instead of looking up the product flat out lied right to my face. On another visit I went into this store looking for a propane salamander ... once again I asked this same employee where I could find them... once again I was told they no longer sell them... once again I receive a flyer with low and behold a salamander on sale. I find this store lacking in all departments. Asking for anything is useless, asking for help is like your talking a foreign language. The store manager... is a joke, she has no clue on how to train the employee's or make sure they are doing their jobs. I have asked to speak to her on a few occasions and have been told every time she is busy... at one point I said I would wait... an hour later another employee came over and told me she had left for the day. Good luck shopping at this hell hole!
Highly unprofessional. Do not shop here.
This store is a mess.. hardy any thing is priced!! Thought it might change when it changed to Peavey Mart.. just as bad..
Learn how to update your web site especially if you're going to open later.
Bad customer service no prices on products not happy
Inventory sucks Product sucks Customer service sucks Everything about TSC Belleville sucks Support your local co-op or farm supply and forget about TSC
Recently on a Sunday TSC had a sale on snow fence.I went to the store to buy some. There was nothing on display of the snow fence anywhere outside the store or inside. I found two different styles of it in the warehouse. I had to back to customer service to find out which style was on sale. Myself and an employee walked back to the warehouse and with his scanner showed which style was on sale. Since I only saw two rolls there I asked them if they could order me some more. The employee checked with the stores in Brockville and in Kemptville. He said he might be able to have them to his store. He said he would need to get approval from his manager to do that. He said he will call me the next day - Monday. He did not phone me. The next Saturday I phoned this store and asked if my order had arrived. A lady told me that the manager was unloading a truck at the time and will call me later. The manager never called. This store is the worst for service that I have ever had.
Great customer service and the store seems more organized than before. No wait in line to get in the store but a little line to cash out.
This young fella with a tattoo on his right forearm and kind of long dirty blonde hair was very very helpful took me right too the horse water bowls that I was looking for I had been looking for about 20 minutes when I found him and asked for his help his great friendly service was very much appreciated this lad deserves a raise thank you so much tsc for his service
Didnt find any of the things i used to buy here
They never carry any sale items, called to make sure they had a tool on sale, they said yes so when I showed up 45 minutes later(thats how far I live from there) they could not find the tools I got put aside for me. Sometime when I'm in the area I will stop to see if they carry any sale items, never seen one yet and I've done this about 20 times in the last 3 years.
Store needs to cleaned up and organized! Get your act together people!
Good variety. Good sales. Nice people
Online service was not good at all. Waited 14 days and they still couldn't tell me when the unit would be in. Turns out they had one on the shelf but if I wanted that one I had to pay 30.00 more
without EXCEPTION this store has by far the worst customer service ever. Don't even attempt to ask for the location on any item. It is almost as if your bothering them. This just not one visit but each and every time I have attended this location. Just makes Home Depot or Lowes the better choice
Hard to find prices for items.
great help from the staff
Don't waste your time sale item's can't be found. I asked for help but was told "I can't help I don't know where it is , its over there or over here." is there anyone that can help me I said, "I don't know" was the answer . My time is important to me, I also consider myself a patience person. But will not waste my time there again. one star is a gift .
Low inventory, but great service good farm products.
Always enjoy some of their unique items.
They are always out of stock on items and the items they do have never have correct prices
IF I COULD GIVE A "-100" FOR REVIEW I WOULD!!, This store is an absolute JOKE, I was in the store in June looking for a wheelbarrow, they ended up ordering one for me online and i PREPAID when ordering, it was supposed to take 6weeks to arrive, after waiting the 6 weeks , I called the store and they actually sold it on me to someone else, their excuse was " we only hold items for 10days" then they hung up on my after I asked for a manager and none was available, I PAID FOR THIS ITEM AND THEY SOLD IT ON ME WITH NO CALL TO SAY IT HAD ARRIVED OR ANYTHING, SELL MY WHEELBARROW AND KEEP MY MONEY??? now they say I gotta go to the store to get my refund and then I have to order it online again and wait 6 more weeks, I will never step foot in that store again, very unprofessional and run by very unprofessional ignorant staff!!
Always sold out of what is on sale
This store is VERY BAD ......needs new management and staff. It also needs to carty more inventory...
Always has something new for me Love It!
Does show sale price and very disorganized store very messy
Service was very slow was not happy
They rarely have any of the flyer specials & staff is less than cordial
Great deals but, it's always hard to find things in store
Buy my dog food there.great store????✌
I buy majority of my items online (amazon) and this store is one of the main reasons. Terrible customer service. Appears to be very high staff turnover. As others have mentioned, flyer "deals" appear to be bait and switch tactics, as they are out of stock within 24 hours. A mess of a store, not including the "yard sale" type of set up they appear to be going for indoors. One store I shop at frequently over online is Home Depot - they could learn some Hong from them on every level. Even if you compare TSC in Massena (realize different ownership, though they cater to same clientel) they are miles apart.
Specials offered in flyer are not easy to find and aren't usually there.
My favorite hardware store
Helpful
I just don't understand their merchandising strategy. It was difficult to find what I was looking for, and when I did, it was not priced.
Worst TSC I have ever been in. Can't find items that are in flyer. They are not marked. Picked up birdfeeder that said it was on sale. Got to cash and it rang in higher. Would not give me the sale price even though it had sale price on it. Staff have no concept of customer service. Store looks messy and even saw a mouse running around.
No stock on sale items and very messy all over the store.
Dissatisfied with waiting outside when I can go to Walmart and walk right in ! I wont wait in line , especially with some retailers wanting you to wear masks OUTSIDE !!! Plandemic
Nobody seemed to know what was going on, or where anything was.
If you're looking for tools and equipment for farming, or something to complete a project TSC is the place to go. ????
Don't seem to carry enough stock of on sale items.
They never have anything you go there to buy. None of the workers have a clue of what they are doing.
No stock again ????if it is on sale count on them not having it.
Great store. Reasonable prices, quick service.
This place was great at one time. Gone down hill. No stock and store is a mess
Unique things here at good prices
Open for business during a Pandemic: Poorly regulated, too many in the store not following confusing arrows. Not a good experience today.
Never have anything in stock and what is in stock is all over the place!
Very good, staff extremely helpful, I'm impressed ????????????????????
I have had my last visit to their store. I have driven to the store on different ocasions after receiving their flyer only to be told sold out,and I find out that some stores dont have any stock thats advertised and some only have one of the items listed in flyer and I have seen to many pepole ask for sale items only to be told sold out they pull this every flyer not just once in a while so the next time you go to get an advertised item and told their out complain we as Canadians ar to placid they wouldn't get away with this in the US
I wonder if any one from TSC ever reads these reviews. Just came back from TSC in Cornwall and I can only repeat what others have said. A lot of items have no price shown at all. Among other things I bought a kid's Gardening set shown on sale at $10.95 on a paper with the item's name on it next to to the item on the table. I was charged $14.47; when I went back to customer service to inquire about it, I was told the $10.95 was their cost. Yeah, right. But even if that is true, which store shows their cost as a "Sale Price" - the biggest issue was the extremely rude TSC employee at the customer service desk. This was at pretty much exactly 3:00pm on July 5, 2019. That employee should be fired - but as others have noted - rude employees seem to be the norm there. I was heading home to measure my deck to make sure the gazebo from TSC at $400.- would fit, but with staff like that - forget it. I'm spending my dollars elsewhere.
Friendly and helpful staff
BEWARE IF YOU ORDER ON LINE.. PRODUCTS COME FROM WAREHOUSE..SO BE PREPARED TO WAIT..WEBSITE DOESN'T TELL CUSTOMERS THIS...IT SAYS IF AVAILABLE IN STORE CURB SIDE PICKUP IS AVAILABLE.. NOT SO..BAD PLACE TO SHOP
Nothing priced very messy store needs a good straightening up
My online order arrived. Called first then went in to pick it up. Successful mission.
Out of stock on 3 of 5 items I went for
From boots to birdseed, this place has everything!
I like this store BUT... Their ability to handle online orders is poor. Ordered fencing that they supposedly had in stock locally, got a call to come and pick up the order - could not find it. Tried to contact the call center several times no reply. Finally notified this week it is in - closing in to 2 months later. Complete chaos in my view and this is in contrast to other stores where they keep you in the loop and have inventory
It was good there they had what I needed
The store currently is having difficulty getting livestock supplies. Most items are unavailable. Some shelves are bare.
Very nice young people, obviously very poor management people, place is disorganized, never the products they advertise and never get them in for an unreasonable amount of time!!
Not quite a Princess Auto, but a good runner-up
Bin full of pet beds with a sign on it $19.99 yet rings up 29.99 and will NOT honor the sign they have posted?? VERY BAD CUSTOMER SERVICE ...Lesson learned WILL NOT BE GOING BACK!!
Should close the place very rude staff
The new store opening was lacking luster and the staff aren't helpful. There is never anyone around to assist. I'm hoping that they are just working out the kinks. I'll continue to shop at UFA.
Two of the employees were very helpful and friendly however the third was rude and ignorant.
You never seem to have what I'm looking for. When you do have what I want, there is never enough of them.
Expensif and no service there's i will note retpurne there
Friendly service and staff
Best country an more store in Cornwall Ontario
Friendly staff
Most stuff is over priced employees don't know where anything is or if they even have it
Great store, clean, bright, wide aisles. Bought some horse feed. The young man even came out and loaded the bags in the SUV. Great service gives competition to UFA and CO-OP
Good service
Junky,expensive..
Nice staff knowledgable good place to shop no grrrreat place to shop
Can't get my husband out of this place. Great value and service.
Picked up a great timber Jack for cutting firewood.
I was looking for your opening hours on your site ? I called at 6:30 a.m. expecting an answering machine with the information, but it kept on ringing. I live 30 mins.from your store,and it would be convenient for me,and others to know your hours before leaving,especially before work.
Unfortunately the staff don't seem to know the product they sell. I asked for two items which they said they didn't have then I come upon them as I was looking for other stuff. Not small items either one was a livestock water trough and the other was a wheelbarrow if I didn't Point them out they would have lost $600 in sales Sad!
Really great service from Dave here good lad. Thank you
Store is a shambles and poorly stocked and staff act like zombies waiting to punch out.
Belleville location, disorganized and Never has anything in stock, crack corn, egg layer, etc. Peterborough and Bowmanville clean and organized, always has stock.
Store is a complete mess with products in the wrong spots so prices posted can be misleading. Clearly understaffed. Had the store manager tell me I should really "get in the habit of bringing my OFA card" with me to save them from the paper work? Clearly, no concept of customer service.
Very friendly staff that does there best to help you get what you are looking for.
Absolute horrible experiences at this location on more then one occasion. Staff have little interest in helping you find items that are later found to be out of stock with no idea when replacements will be in stock. Tried to return some ratchet straps that were unused and was told that they didn't sell them which is BS because I had purchased them there. Manager seemed completely uninterested in listening to my side and actually turned her back on me which ended the conversation. Can honestly say I have never been treated this bad by retail EVER. I complained to corporate HQ and they have the same attitude. Do a search online for employees comments about working for TSC and they will confirm all of what I state in this review. Don't set foot in these stores...go to Home Depot or Lowes---a MUCH better choice!!!!
Ok
Great store with friendly employees. Lots of unexpected gift items at good prices.
Lady at cash was very helpful and pleasant. The employee at the back getting the feed and seed obviously didn't want to be working
The cornwall store service is slow and restocking and organizing could greatly improve.
Was ok young kids working not helpful no stock but did get what I needed needs improvment
Very unorganized , stuff all over the place , can't find help , most of the stuff no price
I have had a very good experience with the store & looking forward to the pickup......
Love this store!
Terrible service. Will never go back. Employees rude, ignorant and lazy.
Great products but store needs some organizing
Great place! Some great finds you won't find in the big box stores.
Terrible experience every time. Disorganized. I always leave feeling so frustrated. Sometimes i need a trip there to remind me why i never go.
Very eclectic shopping experience. They seem to carry a bit of everything. Could browse for hours...
I go here from time to time. Especially if something is on special. Don't go here out of your way for advertised specials, because 90% of the time they don't have any left and no rain checks. Even if you are there first day of sale. Kind of a joke really.
No customer service to speak of, flyer specials usually out of stock
Very similar to the coop store and a bit like princess auto I find. Prices were reasonable I found and the shelves were full.
Good sales, go early as things disappear quick.
God selection store ckean
First time in store.. amazing diverse inventory on hand! Very interesting.. I'll be back!
very good store very good people .
I shop here often because of the unique product selection. The staff are friendly but I often have difficulty the price on merchandise. I have given up on checking availability online because the inventory is often inaccurate. Sometimes I find product sitting on the shelf when the computer says there is none. Other times it says there is inventory and the store is sold out. Staff never seem surprised by this. It seems like it is normal at this location. I believe this store has very good people but lacks a strong product management system.
They never have anything in stock. Always leave this store frustrated to the point I no longer shop there.
Great prices on sockets this week
Shipper receivers are rough with the products
Great help
Didnt have many sizes of item on sale
Like the store, needs to be better organized, employees need more or better training.
Have to day it was very Pleasant the young man that helped us was ver helpful thank you to all that help keep up the good work .
Glad it's still open during covid but very unorganized store.
Lots of stock and we'll kept
Too busy. Only product that I wanted was sold out. Limited sizes available on line.
Lots of useful items for any type of project. I come here frequently for all of my automotive and livestock needs as well as any tools I may need. Highly recommend
Don't have consistent stock
Store sucks doesn't hardly have anything or what they advertise