Reviews of Lowe's Home Improvement (Pest Control)

Kim T

Store is well laid out with good signage. Staff are very helpful.

Malinda Skogan

Staff is amazing! Shout out to Jory and Greg from panet location!

t sky

I feel swindled by Lowe’s promises and not being up front about what their delivery and install really means. BEWARE!! Bought a washer and dryer with delivery and install. Over 3700$. The installer couldn’t make the dryer vent connect to a previously connected same brand dryer( it was the exact same brand of dryer taken out) which is the same positioning. He lost his temper and threw his jacket and glasses to the ground in a fit of rage. He threw his hands up and said it was now my problem and told me to contact lowe’s to fix it. He was an installer yet he had no drill to cut cabinet holes for dryer water feed, no metal tape to put around dryer vent and no tools to help him get behind the dryer no idea on how to solve a problem. The person was totally unprepared for what was advertised as an install service. Upon calling Lowe’s they gave an apology for the rude behaviour and 35$ off for the service not provided. The system is broken with Lowe’s promising installation and the delivery company xpo logistics not able to supply people that can fulfill the promise of installation. The delivery manager Erik told me the delivery was done and installation was a “courtesy.” yet when on the Lowe’s web site I had to buy new water feed hoses to make the delivery and install “free”. A cost of 68$.

Ethan Thiede

service was fine but had nothing I was looking for. also doesn't cut stuff fir you if you need a specific dimension

Oleg Dobr

Anita from blinds department was absolutely great! Very knowledgeable and helpful. She covered every step in customizing my order. Thank you very much Anita!

Bill Stevenson

Good service and a great variety of items for all your home needs.

Andrew Sourial

Went their to pick up our customers purchase and waited over 40 minutes and we had to go because they were taking too long and we had an appointment. Worst place for your home needs, horrible customer service, no staffing to help around, prices are not competitive, go to Home Depot or any other store, will never recommend to a customer

B N Cavey

Kodie was super helpful!! And we bought Christmas village display figures at a super clearance price!!! Didn't catch the names of the 2 elves!! We love Lowe's!

Jamie KayIsGood

A big chain with the a wide range of products and fair prices. Staff on the floor are good when you can find them. There appears to be an era of cashiers who struggle at times with product look up.

Gabe

Jeremiah was very helpful and knowledgeable when helping me select the proper outdoor stair hand-railing and hardware. He helped me create a list and helped describe the installation process as well without making me feel rushed. I will definitely be shopping here again.

Fearocious Fearocious

Spacious, good selection of products, a bit hard to find someone to help.

Shane Clements

The expected lineup with only 10% capacity want as big as I expected and moved quickly. There was hand sanitizer available just inside the entrance. Still a bit early to buy plants in the garden centre as I noticed many had frost damage from being left uncovered overnight in sub zero temps. Better to try next weekend when things look to warm up a bit more.

Grant S

I would much rather support this store then they're orange competitor.

Steve morovek

Much like home Home Depot, all the stuff we need, just can’t find it. Also much like Home Depot, no one is around to help and I’ve found a lot of the staff here are RUDE!! It’s like we are bothering them.

Lauri Braun

I couldn't find the item I was looking for. A sales associate asked if I needed help, he located the item on the computer, went and got a forklift, and retrieved it for me. Excellent customer service!!

Gaurav Dhadwal

You will have trouble finding stuff in the store if you're new. It's a huge store and the staff isn't that helpful. As a matter of fact even the floor reps are guessing as like you would. LOL

JohnSnowGetsLow

My name is Bryce, this wasn't my first experience shopping with Lowes but it was by far my best. I was met by a very welcoming staff when I first enter and 2 team members were able to guide me to the exact products I need while also making sure I was getting the right tool for the job by asking me questions. I was pleasantly surprised by their product knowledge. When it came time to check out the young man scan everything and had it ready in 10seconds flat. I just tapped my card and we were off. 5 stars I would shop here again

Andrew Dueck

Had everything we needed by the skin on my teeth. If you want a Right-hand bathtub next year you better order it now!

Mark Mathewson

Much to be desired on customer service.

Marco Masim

We like the curtains here and other stuff, sometimes it's just a bit pricey though. Overall, great experience!

Gilles Desrosiers

1st time at Lowe's. Looked around , didn't find what I wanted , left. Definitely be going back!! Nice store...I ????????

Karen McCreary

Roland was most helpful! Very well staffed store. We found everything we were looking for!

Suburban Of 98

Over priced compared to Home depot and hard to find instore help and someone with knowledge.

Dave Kachanoski

Well stocked and very clean. Store staff were ready to help and went above and beyond to give their best effort. I ended up with an exterior door I was only considering replacing till today. I love an actionable deal.

Marnie Beaulieu

This LOWE'S Home Improvement is very accessible and the staff were eager to help me. I would definitely recommend this location to everyone

Mr. Kelowna

Pretty decent place. Helpful staff. They keep the place clean.

Rob Sinclair

They had what I was looking for at reasonable prices.

Johnny Rockstar

Went in looking for a Firepit for the gf's backyard and ended up leaving with some beautiful flowers for her garden and the hardware to fix the screen door. The staff were extremely friendly and more than willing to help us find what we were looking for, unfortunately due to circumstances out of the stores hands we didn't leave with the fireplace we intended to buy as the warehouse/supplier is out of stock. But we did leave happy and eager to come back here to shop again.

Patrick Werestiuk

The Regent store was much more help than Kenaston.

Joanne K. T.

Worst garden centre at this location. Went for normal supplies had absolutely NO small, medium pots at all, no perlite, not one item of plant ph up or down or calcium/mag or similar, no chunky bark, coco fibre or chunks, or same to be used for aroid mixes. I mean when I say they had nothing….they had nothing! Then to the staff working in centre…they could not be found, no carts or baskets, when I asked staff for one & they pointed out to parking lot! I walked out disappointed & empty handed! This was second experience which was exactly the same as last year! Rated 0/10.

Christopher Shankaruk

Very pleased with the service i was provided.

Gerry Dorge

The ladies who assisted me get my cordless grass trimmer were exceptionally helpful. Not only did they know their stuff, they were right there, when I needed to get another trimmer down because the one that I had, had a pierced box, (probably done by a forklift operator). Way to go!

sahil verma

Staff is not familiar with store Rude customer service at check out Kennaston location is much better

Ashley B

Thank you to Sal for his help this evening!! Friendly, and found me the perfect product for my project.

Eric Johns

The guy at the door on Friday July 9th greeted me and asked me what I was looking for. He knew exactly where it was. Made my trip so much easier as I was in a hurry.

Jzred Boaz

Ordered sump pump online, after 4 days received an email saying your order isn't available. And went on thier website found a different sump pump I was looking for which shows they have 22 in stock at Winnipeg south store, drove 30 minutes to get to the store and told they don't have it. Luckily my old sump pump started pumping water out of my 3 story house basement. I could have flooded and paid tens of thousands of dollars. Poor customer service, out dated website . I didn't mean to give 1 star, Google should have an options for "0" star. Lowe's is Low!!!????????????

karen king

Like that they get some beautiful rare plants in from Costa Farms and sell for a reasonable price. Don't like that they are usually overwatered and that that they don't limits quantities like Rona does, despite many people from the plant community including myself asked them to do repeatedly. Resellers buy them all up, chop them up and sell them for 3 times the price on Marketplace.

Carole M

New guy in the door Department was very helpful. My purchase in hardware was free due to the price being wrong ????. Cashier working at the self checkout was nice.

Marilyn Robertson

Did plant centre. Linr up for numbers, quick service. Well stocked. Good sales on some products.

Varina Penner

Customer service was so good. The worker named Brandon really knew what he was talking about. Way to go!

V N

Best place for appliances if you dont want to wait for delivery. Got my dishwasher in 2 days and on another purchase i got my laundry pair in also 2 days. Which was way quicker than anyother place i found. Won't mention names here.

Murray Chabluk

Brian helped us buy a stove today and he was a great help and very friendly. Will deal with him again when it comes to buying our fridge.

Tire Woods

Great service! I walk in the door with a list of things I need, the guy takes me directly to all the different departments to complete the list. It took 20 mins instead of the hours it would have taken to walk around finding everything myself. The guy helping me was excellent.

Terry Taylor

The person, Paul in hardware, went up and beyond to help me.

tanya bourgeois

Went to the garden centre after reviewing the flyer. I was very disappointed in the selection as well as the lack of customer service and customer focus. The employees were not helpful at all in locating the flyer items that I wanted. They actually didn't have most of them in stock. The employees were more focused on moving carts of plants around and bringing plants out from the back then they were in helping anyone. No carts are available in the garden centre you have to go to the front of the store and then go back out to the garden centre or take an unsanitized one from the parking lot . Not great options. Whatever happened to great customer service, very sad experience. I definitely will not be back and will give my hard earned money to the local greenhouse.

Blair Mahaffy

The woman at the service desk by the contractor entrance was an absolute angel. Super helpful and she tried so hard. But everywhere she sent me to look for something, nobody would show up for service. I waited a full 20 minutes in one department (the one where the product turned out to be) with paging going on the store PA and nobody showing up. What should have been a 20 minute visit turned into an hour and a half of frustration.

Tyrell Storimans

Put a $450 order on a closet door 4 months ago, found out they canceled the order on it with out notifying me. Now I call the store to find out what's going on, and the service rep tells me the reason the order is taking so long is because of covid. Terrible customer service. I'd recommend going to home depot or reputable hardware store

Dee Bodman

Had good prices for garage storage racking. But nobody around to ask questions to and had to go outside to find a cart.

Maureen Guzej

Looking for patio set for the cottage Helena was exceptionally helpful. Item was not in store so she went out of her way to help us to order it on line from the kenaston store. Our experience was definitely a positive one. Would definitely shop There again!

Carol R

Very helpful staff.

Christina Tolea

Went to go get a board for my ac. Two different workers were rude and unprofessional. Home Depot staff did way better ????

Barrington Colbe

Always easy to pick what I came for, pay for it and leave.

Mike Harder

The staff were very helpful they new were everything was.

Billy Walsh

Both Greg and Shona we super today as we purchased a storm door with installation even though they were swamped gave us undivided attention ! Greg went out of his way to ensure a smooth experience accurate billing and our %10 gift card was in our hands

Fenil Patel

Nice place to shop one main reason I prefer to shop at Lowes compare to other home store is I find it more easy to navigate.

Naivedya Chhibber

Most of the times Lowe's offers better deals with variety of choices. I am glad we have two locations in Winnipeg but we need more

Robert Csuk

Always good service at the contractors desk

Neek Chang

Wasted $800 on a washing machine that was improperly installed by their delivery company. Their extended warranty service will not cover the damage, and there is zero accountability between Lowes, the delivery company or the extended warranty. Will never be dealing with Lowes again.

Sally Marsolais

We recently helped my older parents to do some significant renovations over a few weeks. We had scouted out items to purchase at a few stores in Winnipeg and were so pleased at our first impression of customer service and products at Lowe's versus the other stores. Over the weeks of our reno, we had to go to the store numerous times (many, many times) for parts, products and advice and received the most amazing customer service every.single.time. Not once did we need to spend time looking for elusive staff, as there were always one or two or three waiting to help. They were knowledgable and friendly and ever so patient with my hard of hearing father. I appreciated that some of the staff were also more mature and understood the issues older folks face. Their return policy made returning parts we didn't need easy. And they did small acts of kindness like running and quickly getting my mother a cart when she was having some challenges. I highly recommend that you take your business to Lowe's. You will not regret it!

Rinston Tinski

It was a good time ...went in did my thang ....left without altercation.....deadly

John Stephen

This store is my favorite stop for my home improvement needs, the always have a great selection of tools and supplies. The store is clean, well lit and very organized. The staff is always welcoming and helpful. The pricing can be a bit higher than the other big box stores, but I would still recommend them.

Myron B

Big store, great selection. Helpful staff. Lumber yard is large. Decent prices. They have Samsung SmartThings and other smart home devices in stock.

Rolly Grenier

Check flyers they have good deals once and awhile

Bruce Swingle

Not nearly as busy as home Depot. I did find what I was looking for. ????

Jordan Harding

Great store. Bright and clean. Seems very relaxed in the store. Staff are friendly and helpful and not pushy at all.

Sherri Paille

I'm so totally impressed with the staff here. I went threw multiple departments not exactly sure what I needed but had an idea. I talked to 3 staff members in total this trip and was given amazing advice and knowledge. I always leave here happy and just want to shine some light on these awesome people. Thank you very much ????

Justan Suss

I dunno what happened after they swapped the Rona signage for Lowe's.. but IMO, that somehow upped the level of service .. for big box hardware stores it's now my preferred store. Just wish they emailed receipts.

Lyle Hrushowy

No lights in parking lot made it difficult to see. Also no one to help in lumber yard and had difficulty getting lumber unstuck from each other.

Bradley Potoroka

Wanted to get some blinds cut. Spent one hour to have 3 employees try and figure out what they have in stock, and then complain about how slow their computers were, and how they didn't know how to do the special orders. Finally just left went to Home Depot down the street. The curtains at Home Depot, were cheaper, better quality and the staff were properly trained. Go to Home Depot if you want blinds.

N McNiven

Lots of knowlegable staff. Greeted at the door and directed to where we needed to go for the items we wanted. Quick to assist throughout the store. Price matching. Well stocked store.

Claire Raftopoulos

Just bought some paint and a paint sprayer. What excellent and pleasant customer service from Nicole. So patient and ready to help. Thank you for making it such a pleasant experience.

Ken Edinborough

BBQ I wanted was in stock. Assembly no charge. Mathew was professional and pleasant.

Irene Dare

Staff in paint dept was very helpful, although they did not have the exact product I wanted.

Jacqueline Mcneil

Here almost on a daily basis because of my job. Great staff.

Roger Harder

Always very friendly staff willing to help. When their own store doesn't have a product they helped me find a store and location that might have!

Cameron McMahon

This was by far the worst curbside pick up experience I have ever had. After pulling into the spot I'm calling the number and waiting on hold for 10 minutes I became irritated and I went inside waited in line and customer service and talk to a real person and my phone call still had not been answered, at this point I was told that my order was in the lumber yard and I would need to see the cashier there. Upon arrival with the invoice that was given to me a customer service the cashier in The LumberYard had absolutely no idea what was going on or where my order was. She pointed at the sand and said it's over there you can go load it in your car. The only thing that this curbside pickup was good for was I didn't have to pay when I was in the store because I prepaid when I ordered. It would have taken less time for me to go into the store go through the checkout and load my own car then to use their "curbside pickup service".

Kylie Lennard

Best shopping experience I've had in recent memory. My husband and I went into Lowes to look at kitchen faucets tonight. Patty the plumbing associate was there within minutes to assist us and she was very knowledgeable and helpful. We weren't even planning to buy anything tonight and she made us feel very comfortable about making the purchase. Some other associates in the store also were very helpful and made the shopping trip enjoyable. We ended up getting the faucet priced matched and Patty gave us a deal to make up for the difference. Patty was very patient with us as we made our final decision. She even set-up an install appointment for us in addition to the purchase which was an added bonus. Service has drastically improved at this location compared to when this Lowes first opened. Great job!

Brenda Carnahan

Beautiful display of Christmas decorations

Jae kuczera

Great staff who are usually very helpful and knowledgeable!

Derek Single

An employee was very helpful . I had no tape measure and he offered to assist me in choosing a spade helping me measure . Thank you