Here you will be able to see the opinions of people like you who consumed the services and products of Canadian Tire (Pest Control) in the territory of Belleville (Canada).
To this day this firm gets a rating of 4 stars over 5 and that score was based on 127 reviews.
You may have noticed that the average of ratings is high, and it is founded on a very high number of scores, so we may say that the score is quite credible. If there are many people who bothered to leave their review when they've done well with the business, is that it works.
You know that we don't usually bother to set evaluations when they are good and we usually do it only if we have had a problem or incidence...
This Pest Control is included in the category of Department store.
Got some really good deals.
Store is great, selection is great, staff are always friendly. I love the online buy and pick up option.
Two stars for a neat, tidy looking store. No stars for customer service...most of their staff overall is much too focused on stocking and straightening shelves. Even when it's not busy, most staff are either focused on stocking items and not looking around to take care of customers. It should be the other way around! Remember, no customers, no need for keeping those the shelves perfectly neat!! If Sears can be put out of business, so can you.????
(Translated) Good (Original) Bien
Don't honour warranties on MotoMaster products. Been going to this canadian tire for years unfortunately wont be buying products from there anymore. Staff are nice though.
(Translated) Website not up to date (Original) Site web pas à jour
Very nice place to shopping!!
Nice layout not to many people. Good automotive section lots of inventory
Huge and well-laid out store, with plenty of stock. Missed five stars only because cashiers were unorganized at the customer service counter and openly griping in front of customers. Please inform them that they should never be agitated or short with clients, or show their frustration with their jobs.
(Translated) Lamentable service, I had a puncture at 7:30 p.m. in front of this store and when I asked for help the only answer I had was that they did not have the time, while it only takes 10 min, but must say that the garage worker to me 25 min to change a tire, and yet I had specified that I lived at the other end of the city, the girl who is in charge of garage, I think she is not aware of what customer service is, I will never buy from this store again. (Original) Service lamentable, j'avais une crevaison à 19h30 devant ce magasin et quand j'ai demandé de l'aide la seule réponse que j'ai eu c'est qu'ils n'avaient pas le temps, alors que ça ne prend que 10 mn , mais faut dire que l'employé du garage à moi à 25 mn pour changer un pneu, et pourtant j'avais bien spécifié que j'habitais à l'autre bout de la ville, la jeune fille qui est en charge du garage, je pense qu'elle n'a pas conscience de ce qu'est le service à la clientèle,plus jamais je n'achèterai dans ce magasin.
Cadandian tire always has great sales for stuff around the home.
I didn't manage to get her name but there's a short middle-aged woman was a manager at this particular location. I've never seen someone be so rude and mean and demeaning to a new hire, she also turned around and was extremely rude to me because she thought I was a different customer. Honestly she is just miserable, really ruined my experience. It's sad to see a person behave that way. I'll avoid the location of I am able to shop elsewhere. Otherwise service was fine, and the location is average for a Canadian Tire.
Almost always have what I'm looking for and if they dont they will somehow manage to find it!
I ordered online & picked up an item within a day so that was nice. But was met with poor staff attitude, especially at the customer service desk…I know, ironic isn't it…especially the one young woman working here tonight. She seemed like she preferred to stand there with a blank look rather than serve me. With poor face-to-face service, I'd prefer to do more online shopping from Amazon, AliExpress and other stores in the future. Hope this store is aware that service is what will ultimately make people choose to shop in person. Or not.
Friendly staff very helpful and knowledgable
Top of the hat to Chris, the general manager in Campbell River who was very quick to give us a credit on the item we returned. He also suggested we contact Canadian Tire main office about this matter so that it can be dealt with at the national level. We can't say enough good things about how Canadian Tire in Campbell River helped us with our dilemma. Thank you
Not many places to shop in town
(Translated) Nice shop but as usual the quality is not there. (Original) Beau magazin mais comme d'habitude la qualité n'y est pas.
perfect!
Frustrating when you buy a scope at Canadian Tire to go on a muzzle loader they sell and you cant get the proper mounting plate . And there was no way to check part numbers.Even with the help of the counter person
Top of the line security system. Great customer service. Superb ownership and management. All in all one of my best retail experiences in a long time. Highly recommend.
Store is under Renovations. Product being moved and hard to find some products. Will be better when renovations are complete.
(Translated) Something for everyone (Original) De tout pour tout le monde
Clean and friendly
I like Canadian Tire. Any place that lets you return a product you're not happy with is okay with me.
I noticed the shelves were perfectly faced which can't be easy in a store that big
Canada's everyday living store. Always check first, yesterday bird food and feeder plus some great Christmas cactus.
This has to be the very BEST Canadian Tire I have ever been in. It's just a fun place to shop in because of the variety of excellent products, totally organized and clean. Best garden shop in the spring. Just LOVE this store!
Awesome service
It's a full Canadian Tire, not just an auto service. so it has all the things you would go to a Canadian Tire store for. good products, reasonably price and friendly staff.
Great if you like selection. Lots of choice for everything
Très bon mais voir photo surtout avec zoom
It's a shame when you have a nice enough visit, find what you need and then get treated like junk when trying to go through the tills.
The store was very busy on a beautiful spring day. There were lots of cashiers working and the person who helped us was very friendly and efficient. They were setting up the garden centre as well. I've always found this location to be one of the best I've ever visited and I recommend it highly.
Very helpful staff! Regina was very kind helping me find things while shopping with a toddler.
Brockville store has been an absolute mess since ownership changed last year. Aisles blocked by half unpacked product, TVs on high volume blasting ads all over the place, frequent loud announcements playing from overhead speakers. Used to love this store but now avoid it. Very unfortunate.
Had what I Need & Then Some
Excellent as always. Three new shrubs and a bbq tank exchange.
Absolutely appalling customer service. Rude and completely inept in the automotive department. Clear house and start fresh.
Understocked, failed to locate inventory several times.
Never answer the phone. Why have a customer service if you dont answer the call
They carry everything.
customer service in the automotive department is just brutal
(Translated) I find what I load (Original) Je trouve ce que je charche
Small Canadian tire and great service. Kudos!
Very friendly staff! Love shopping here!
Positive
Good prices for gardening
(Translated) Good inventory (Original) Bonne inventaire
(Translated) very good fast service excellent buffet I recommend (Original) très bon service rapide buffet excellent je recommande
Very helpful staff, taking pride in doing a good job. Koodos.
Pretty standard for a Canadian Tire store. Prices are inexplicably more expensive than similar stores along the Trans Canada. If you can afford to wait hit one of the other locations. If you live here then.... well sorry.
Good store, well kept, lots of parking
(Translated) Never disappointed (Original) Jamais déçu
Awesome selection. Staff are very helpful. Annica helped us out and was very polite and friendly. Great sales.
Staff very friendly and helpful.
(Translated) Nice store, but the staff looks so jaded ... almost apologize for coming to disturb them! (Original) Beau magasin, mais le personnel a tellement l'air blasé... qu'on s'excuse presque d'être venu les déranger!
Had some of what I needed.
I think this is the only Canadian Tire that does not allow you to bring in your dog. This is really the only point of differentiation that would make me choose to shop here over any other box store. As a single pet owner, it can be challenging to go out with your pet, especially on a hot day. Knowing there is a place to go in if we need something while out and about has always been such a selling feature of Canadian tire stores. Very disappointed to be turned away today.
Helpful staff, well stocked, easy parking. Small.
Hmm website said 18 availible in the store , head from Comox to courtenay, and sure as sh.. None AVAILIBLE!!?? I
(Translated) The service is more efficient than the Trois-Rivières branch (Original) Le service est plus efficace que la succursale de Trois-Rivières
I bring to car to the shop to get a new set of winter tires, it was shiny and clean when I got there. After they’re done with it, got some damage on the rim and super dirty. Cost 120$ for labour for 40 minutes of work. This is very upsetting me
Always pleasant staff and great quality products.
Everyone so friendly and helpful!
I don’t know whats wrong with them, but auto service department tried to take advantage from a women who have least car knowledge and almost made me pay $300 just without even knowing actual issue. Truly Fraud!! Be careful!
A beautiful bright clean store but terrible service from many of the floor staff. My experiences range from being totally ignored while staff chat between themselves about personal issues in the middle of an aisle to begrudging assistance being offered only to have the staff member disappear never to come back. The front end staff at the tills are 100% fantastic but management could fire half the floor staff and none of the customers would know the difference.
Automotive maintenance at a fair price.
Excellent staff with great service!
They have a good selection of gardening stuff, the camping section is great and most things are easy to find.
(Translated) He has what I was looking for (Original) Il a ce que je cherchais
spacious and newly renovated
Everytime I go into this particular store I cannot find anything that's posted on their website even if it shows to be in-stock. The help there is minimal. No one knows anything or where to find something and they make no attempt in searching. Either they need to hire experienced people or those who like to work.
New huge store
Why are there 8 EMPTY BAYS?
(Translated) very poor management of staff and merchandise, often several items in stock according to the product code but not found in the store / warehouse, the waiting time is awful too (Original) très mauvaise gestion du personnel et de la marchandise, souvent plusieurs articles en stock selon le code du produit mais introuvables dans le magasin/entrepot, le temps d'attente est affreux aussi
Always good deals on tools
Fast service as I picked up an on line purchase.
Had a screw in my tire They were really busy but managed to fit me in. Fixed the tire for 30 bucks under half an hour. Thanks!
Great store customer service is great find what looking for to do your project
The garage was able to fit me in at the last minute, which really helped me out. The times I'd been there since have been okay, but there are never staff available in the store if you need help.
Wow the best service I've ever had hands down! It was moving day and my car was accidentally injured while trying to change my tired over with a friend. I called Canadian tire and Allen Y answered and I explained it was an emergency. He was fully booked and still said come right away and I'll fit you in. They even fixed my exaust leak after asking me. Thanks Allen and his team! I will be getting them to change my tired back in the winter! Cheers boys!
Good store. Nice selection. I could wander around there for hours finding stuff to buy that I do not need.
(Translated) We are well received (Original) On y est bien recu
The cashier, Heaven-Lee, was amazing. Friendly. Helpful. And full of energy.
(Translated) Super pleasant (Original) Super plaisant
(Translated) Good service at your service (Original) Bon service à votre écoute
I ordered some Cooper zeon tires online. It said "fits your 2013 Camry". Then got an email saying order will be paid when processed. I checked a few hours later they charged my credit card so I thought it was all done.Then I called the store they were supposed to be at, View Royal , and they told me no they don't have them. I said this is very disappointing as they charged my credit card already. After a short discussion with the manager of service , he HUNG UP on me. Can't trust View Royal .
Not very helpful
I got an out of province vehicle inspection at this location. I booked it over te phone, I was never quoted a cost, I didnt care because I needed to have it done. I was told it would take 1 hour. That day, 28 minutes into the service I got a call I needed a piece replaced and it would cost be an other $85.00. I said sure, because I needed to get BC that day and they had the time. I was told it would be an other 40 minutes or so. 30 minutes later I got a call, all done. Awesome fast service.. so I thought. I went to pay my bill and it was almost $500.00 showing on the debit machine, I was in shock and just continued the payment. I wasn't shown my bill before paying, I thought because of covid they didnt want to many people touching papers. My mistake. Got to my car and looked at my bill.. I was charged for 2.5 hours of service and I was there for just an hour. On top of that, a bunch of other service charges I was never told about. I was confused and upset so later that day I went back to speak to a manager. No one was in the automotive department, another manager told me she would leave a msg for the automotive manager and that he would get back to me the next morning. I never got a call.. I waited all day and by 4pm I figured I wasnt getting a call so I drove back over to Canadian tire. When I pulled into the parking lot I got a call from Dan, the automotive manager. Apparently, Dan was so busy that day he couldnt have called me and that he was leaving for the day and would call me tomorrow if he could. I heard the msg and quickly ran inside to catch him before leaving. I found Dan and I experienced the worst customer service I've ever witnessed. I explained to him how I was confused about the charges and how I was never told about these extra hourly charges, shop charges etc. Dan told me "I dont believe you. My men would never not quote you those extra charges" I tried to explain I was only ever told about the part piece costing an extra $85.00 which I was all good to pay for but I wasnt told about any other charges. I told him I wasnt even quoted for the orginal inspection over the phone! "I don't believe you" "Im not arguing with you" . So disappointing and I was belittled in front of other customers. He asked me why I didnt question it when I paid . I told him I didnt get my papers till after I paid and that i figured it was because of covid. Dan told me that was my fault and that maybe I should have looked before I paid. And that it was a lesson to be learned. Dan tried to tell me they charge that much an hour because thats how much hi employees make an hour. I know people who have worked there and no, thats not even close to true. I was straight up lied to by their management and tried to be taken advantage of by their staff. Needless to say, I won't be going back.
Great customer service!
(Translated) It is often better to wait for the specials for good prices (Original) On trouve de toute c souvent mieux d'attendre les spéciales pour des bon prix
Clean and organized store, employees are always happy to help.
Although the selection is fine, and people are nice, there is no way to effectively social distance in the store. There are no directional aisles, although the aisles are narrow. The till area is very crowded, meaning you must walk through a big crowd to leave, or stand in a long crowded line to pay. I was very disappointed when I visited recently. Only go if you want the plague. ☠
I like it
(Translated) Offers a wide variety of products from small kitchen appliances to car tires. Please note that this firm store is scheduled to be moved in May 2018. The new Canadian Tire will be built between Maxi and Staples at Galeries du Cap. (Original) Offre une grande variété de produits des petits appareils de cuisine, jusqu'au pneu de voiture. Prendre note qu'il est prévu que ce magasin ferme soit déménagé en mai 2018. Le nouveau Canadian Tire sera construit entre le Maxi et le Bureau en gros aux Galeries du Cap.
(Translated) Very dedicated staff, sincerely I recommend this place. People of hearts! (Original) Personnels très dévoués, sincèrement je vous recommande cet endroit. Des gens de cœurs!
A friend and I were on vacation checking out the island when our power steering suddenly died on the highway heading into Buckley on BC Day. As it turned out, our engine mount loosened, serpentine belt blew, and we needed a full retiming of the engine. The day after the stat, not a single mechanic was available within 5 days to help despite there being a dozen in Courtenay. Canadian Tire was available to take us on short notice and went way beyond getting us back on the road that same day, including rubber fitting the worn engine mount into our car so we could get back home without waiting for the part. Big thanks guys - you salvaged our trip!
If you're in Elliot Lake and need anything, as always Canadian Tire is a great choice. They're well stocked and have very helpful staff, especially Reed, who offers grest customer service, willing to go above and beyond to help the customer.
The staff were helpful and friendly.
The staff we felt with was very helpful and kind.
New ownership, just not a fan of the Corral Style lines for the cashiers.
Nice Store, well stocked Canadian tire,
Nice store.
Love this place always good deals and friendly stuff
I like going there late in the day, and they're open until 8. Very few people are there around supper time and later. Less chance of being exposed to Covidiots. ( People that aren't cautious about exposure!) I dropped a brand new 1/2" drive ratchet in 30 feet deep water, while attempting to tighten my outboard motor mount. It is from a 33 piece set that sells for $129.oo! The ratchet alone, to replace is $89.99 ! Makes no logic to me. Just though I'd throw that in. So I'm going without it. Otherwise, Canadian Tire has everything.
Good products and good service. The only complaint is that their prices are higher than the competition.
They had what I needed
Good staff in the automotive department.
Helpful and friendly staff, good pricing, and good quality items!
Great service center answered all our questions
Love this place
Very efficient and sincere business. Staff is very knowledgeable about all involved with my service .Thankyou
(Translated) The laziness of the employees is impressive. (Original) La paresse des employés est impressionnante.
(Translated) A must-have for generations As a bonus with the triangle card, the points accumulate quickly !!! A real significant gain in money ???? (Original) Un incontournable depuis des générations En prime avec la carte triangle les points s'accumulent rapidement !!! Un véritable gain en argent non négligeable ????
Good service
Literally nickle and dime'd me when returning faulty product, wanting 15c store money or off return. Way to make me not want to shop there again with such a ridiculous policy.
(Translated) Super nice store! (Original) Super beau magasin!
Customer service went above and beyond to help find what I needed. Must have spent an hour helping me. Other team members would come by and help out too, really good service.
Has shopping for all your needs
Such slow service...but people were friendly..
Only there very briefly but staff was friendly and shelves were stocked.
Great shopping here , and even better customer service however I’m a little bit concerned that my husband is going to buy out the store sometimes. He seems to get everything at this Canadian Tire.. Love it love it love it
Great place to shop. Just make sure you buy the right thing.. or the wife will have your head.
????♥️????
(Translated) Good place. (Original) Bonne place.
Very helpful staff
(Translated) Excellent service and choice (Original) Excellent service et choix
I rarely post reviews but this store is an exemption. I lost my wallet while buying some things in here. All my cards and I.D’s were in my wallet so I’ve been really worried. Almost 2 weeks passed when I finally decided to call this shop and to my surprise, they have my wallet and they keep it in their safe. I’m really touched because even if they’re busy, the staffs and the manager made some time to assist me and hand my wallet back. I’m really grateful to all the hardworking staffs there. Thank you so much for being soooo helpful!!! Way to go!!!
(Translated) What's flatter than crashing while traveling? Back from Montreal to Quebec, the alternator of the car lets us go ... I'm in the shnoutte until the blow! The tug brings my car to the Canadian Tire of Trois-Rivières rue Barkoff. It's Saturday night 22:30 ... From Quebec, I contact the store to let me know that everything is fine and that the repair is going well. All that is missing is the belt, damaged in the incident. Although it was Sunday and the suppliers of closed rooms, they managed to do everything, even my oil change! A big thank you to Steve who went out of his way to find the parts and keep me informed. A situation that started badly, but ended well thanks to you. Thank you! (Original) Quoi de plus plate que de tomber en panne en voyageant? De retour de Montréal vers Québec, l'alternateur de la voiture nous lâche... Je suis dans la shnoutte jusqu'au coup! Le remorqueur amène ma voiture au Canadian Tire de Trois-Rivières rue Barkoff. On est samedi soir 22h30... De Québec, je contacte le magasin pour me faire dire que tout va bien et que la réparation va bon train. Il ne manque que la courroie, endommagé dans l’incident. Bien qu'on était dimanche et les fournisseurs de pièces fermés, ils ont réussi à tout faire, même mon changement d'huile! Un grand merci à Steve qui a fait des pieds et des mains pour trouver les pièces et me tenir au courant. Une situation qui a mal commencé, mais qui a bien fini, grâce à vous. Merci!
Place is untidy and for me, customer service is non-existent... going to Kent to buy our paint....
The staff is helpful and very friendly. They really impressed me!
Just bought a canoe, great price, and they helped me install the car kit and get it properly loaded up
Small store, outdated and not open Sundays or past 6pm the other 6 days of the week. Helpful staff and service otherwise
At Christmas time ????, a 3-foot box of Shortbread cookies is THE must-have for my one sister, no others are QUITE as good. Only Canadian Tire, carries these in town. Thank you Canadian Tire ????
I stopped in there to buy coolers for an event and the customer service was excellent. I was in and out in under 15 minutes and they had to scour the store to find the ones that I was looking for! Thank you!!!
Unprofessional staff goofing around in front of cuatomers, heavy metal music playing on radio. Not the most pleasant experience.
They treat customers like thieves. I'll go to Lordco and Home Depot before I shop here.
(Translated) Any renovate very beautiful (Original) Toute rénover très beau
(Translated) Super good service (Original) Super bon service
Service could be better. Sometimes you can get someone to help but it's not very often.
They always have lots of tills open so you rarely have to wait in line. Friendly, helpful staff. Returning something is easy. Great store.
Stood in line for 20 minutes...pretty much par for the course in Estevan. Not impressed.
A little bit too crowded... but has everything posted in the flyers
Don't like it
Like the rest of them, its good.
(Translated) Brand new store haha ???? (Original) nouveau magasin flambant neuf haha ????
We usually wait until we go to Sudbury to buy most things we need since this store is small and has a limited amount of merchandise to pick from. The Canadian Tire store in Sudbury is the size of a Costco and has plenty of product options.
(Translated) Beautiful new 2-3 year old store (Original) Beau magasin neuf de 2-3 ans
It's a CanadianTire. What's there to complain about
No service
I just got off the phone with Al in the Auto department, what amazing customer service he provided, thank you. I will definitely call here again to seek auto parts. Well done.
This Canadian Tire has a great garden centre. A good variety of merchandise. To pay and get out of the store is sometimes slow. Lack of staff I think.
(Translated) Very good personal (Original) Très bon personnels
Usually busy , line can be long. Atleast 10 minute wait average
Roomy and pleasant staff
The truck is finally gone!!
(Translated) It's good. (Original) C'est bien.
(Translated) Always know you need it, even if it is not the quality you are looking for. (Original) Toujours sque tu a besoin, même si c pas la qualité tu recherche.
(Translated) Well moved in we easily find (Original) Bien emménagé on trouve facilement
Took my JDM Subaru here for an inspection in Oct 2021 and found out my car needed a bit of work to be insured in BC. The staff (Ron in particular) were very good about explaining to me what needed to be done (and why!). After a few weeks spent acquiring all the parts I needed from a scrap dealer I brought my car back and they were able to do all the work needed to get the car to pass the inspection. All credit to the Canadian Tire Courtenay team. They were helpful, knowledgeable and patient with me as I had never done this before. Wil be bringing my JDM Subaru back to them for any future service needs as they clearly know what they're doing.
As a child I used to love Canadian Tire's toy and sporting good sections, now the whole store is like a toy store for adults. Great to pop in any location to see what is on sale because they always have a tempting deal!
Canadian Tire employees made sure my kayak wasn't roadkill! I just had a really great experience at The Brockville Canadian Tire. I bought a kayak online from my home and then drove 2 hours to the store to pick it up. I also needed to buy all the accessories, car rack etc... The customer service counter had my kayak ready when I arrived. Two very kind and patient employees brought it out to my car for me. They're not supposed to lift the kayak onto to the car but helped me lift it on because I was on my own and there was no way I could do it myself. The car department helped me get the right rack for my car. The regular racks for my car are over $150 ???? but they helped me fine an universal alternative kit that was less then half the price ????. The outdoor department helped me get a kayak safety kit. Then when I couldn't find a paddle I liked, the employee checked all the other Canadian Tires and went over the pros and cons of the available paddles that best suited me... SO helpful and saved me a lot of time. To top if off, a lovely local Brockville resident named Cole helped me tie everything down. So amazing because I've never had to tie down anything on my roof and if I did it wrong my new kayak would have been road kill. THANKS COLE????
I made an appointment to patch my tire. They did a great job fixing it and super friendly. Thank you
Friendly staff trying to help. Like it.
Lots of stuff that is hard to find. Sales staff are few and far between.
I really like this Canadian Tire - the employees are helpful and easy to find (unlike other large boxy depots for your home or the other one that rhymes with "slows") and, even better, they are useful when you're trying to find something.
Costumer service is nearly non existent
Nice little store. Great fishinh selction.
I find this store in particular to be very disorganized and the items you're looking for can sometimes be very hard to find. On the plus side sales associates seem to be friendly.
I bought brand new winter tires (Nordic) and rim set for my wife car (2011HondaCRV) last year . It cost me about 1,100CS. With new tires, the car had a pulling problem even driving in town. I did not aware that bcz I did not drive. Last month (in March) I took to Kelowna, I realised that driving on highway made me scary: having right pull and shaking the steering wheel, and very unstable condition on the speed around 90km/h. I dare not to come back with that situation, so I need to fix that. Because of four days visit, I did not get the appointment at Canadian tires with short notice. So, I did with other professional tire center at Okkanagan. They found out the brand new tires have the problems. Long to short, I went back to Canadian Tire_Dawson Creek. Tires are under warrantee. Auto Service Center asked me to pay service fee to check the problems. When I asked the certainty of the outcome, they can not guarantee if they can fix the problem or not. The technician even told me that put the weight on the other side and drive to balance the pull, and they gave the several reason about the drive fault, etc. They are just making money from me without providing the good services. They asked me more money for finding out the problem, but no grantee. Tires are under warrantee, it should not be charge for additional services as those are not user fault. I really unhappy about the purchase and their services. I decided that I will never ever doing the business with Canadian Tire again in my life. Very Bad Service!
Great store to shop in
As a mother of twin toddlers, who is forced to carry a large amount of supplies around on a daily basis, in a backpack; this locations unwavering dedication to their asinine "no backpacks" rule is, in my opinion, discriminatory to those of us who choose to cary a backpack. I refuse to leave my backpack with their staff, so thus I also unable to shop at this location. A little understanding and flexibility in regards to individuals life circumstances would go a long way towards creating a positive customer experience in this situation.
(Translated) Lacks a lot. REALLY disgusting parking lot. Garbage cans not emptied for 2-3 days. It overflowed at the location of the baskets. (Original) Manque beaucoup de choses. Terrain de stationnement VRAIMENT dégueulasse. Poubelles pas vidés depuis 2-3 jours. Ça débordé à la emplacement des paniers.
Needed a tire fixed. Advised tire could not be repaired due to location of puncture. Tech said they "prefer" to replace both tires on same axle. Due to age of tires, I agreed. Two days later for appointment, Hankooks were replaced with cheap Motomasters. Also, charged $7.99 for "Replacement Advantage" but never explained what it is. Addendum: Talked with the service manager, who was apologetic and polite. I have chalked this visit as an isolated incident as I believe that the appropriate people were talked too. Also, the tire warranty was better explained to be by Scott, the gentlemen in question. I feel good about the resolution and that my concerns were adressed.
Great prices location.. Good service.
Called them to let them know I'm bringing one of my fleet vans on a tow truck at 10am. They got it in at noon and it was fixed by end of the day . Fast service. That's why I use them! Last chain I took my fleet to (years ago) didn't care but these guys sure do
Great service, awesome price, and availability
Well organized and friendly staff. Lots of parking.
I picked up one item. Went thru a cashier " in training" her name is Maya. She did very well. Service with a smile & quick too. Will be back. ????????
(Translated) Beautiful store (Original) Beau magasin
Called the store to confirm something was in stock (it said 2 were available online). Woman was quite rude but told me yes, 2 were in stock. It was a hard to find item, so I drove the hour to pick it up immediately only to be told that the item sold out 2 weeks prior. Such a waste of time - especially since I called in advance!! And worst experience on the phone.
Got the car in very fast thanks you guys !
I find the auto dept usually understaffed however the staff will do the best they can to their knowledge. They will still give you their attention eventhough they are super busy. That's good service.
Has some decent gear for the outdoors
Great ????????good place for sports and home supplies
Great store
I bought my mom a great flashlight here
Department store. Poor service...
It's a Canadian Tire store... same as any you've been in before only a bit older. Pretty much has all the things.
(Translated) You can find everything in a Canadian Tire, the staff are always smiling and the items are really cheap and the discounts are very advantageous compared to the competition! (Original) On trouve de tout dans un Canadian Tire, le personel est toujours souriant et les articles ne sont vraiment pas cher et les rabais sont très avantageux par rapport à la concurrence!
Great people. Put a tv aside for me as I was 2.5 hrs away.
Seen kbe seen them all. Can always find what Im looking for.
Pretty much everything you need there!
Very good. Very friendly and helpful people.
Great visit with excellent help from the staff!
Bathrooms were inspected well by both myself and husband ????????
New to Canada? This is our one stop shop for engine oil and KitchenAid mixers.
Good services
(Translated) Very beautiful and excellent service (Original) Très beau et excellent service
got my truck in to be fixed they charged $1300 dollars and barely did anything to fix it except put some wiring in. DO NOT GO TO THE AUTOMOTIVE DERVICE DEPARTMENT
Cashier are bored and talk between them without even looking at you
What is with Canadian Tire and Theo lack of customer service. Ask for somthing anf they point and walk away. It a company wide problem at every location.must be a lot of unhappy employees. They seem to views questions or directions as a nuscience. Cone down from the top. Bad management.
(Translated) website difficult to follow ... for the rest the service is good (Original) site internet difficile a suivre...pour le reste le service est bon
Had everything I needed in a Canadian Tire in Port Aux Basques. Thanks guys!
Was double billed for an item. Is in another city than where I live, they won't acknowledge the mistake. Poor taste
Gas bar workers are very friendly and nice people. Enjoy going there every time. Rolly is a very nice lady.
Canadian tire Prescott has untrained staff. Management is a joke. Told me my truck was obsolete. I had to travel an hour to Cornwall Canadian tire. Cornwall Canadian tire checked the stock in Prescott ,on the computer they even call Prescott gave him part numbers they have lots of parts in stock for my truck I didn't have to travel an hour ! Prescott and prices on sale won't be on sale when you go up to the front cash you have to argue and argue and argue . just stay away from this store!
Online store is amazing and stock matches up.
Clean friendly staff
Excellent customer service and can use app to find item location in store and use the tablet screens in store to find items in store as well, just amazing
Slow service,, empty shelves. Would not accept American money. This store has really declined - such a bummer as I used to really like visiting. Drive down the road to the Walmart
(Translated) There's not the quality you would expect for mops and mops. (Original) Il n'y pas la qualité à laquelle on peut s'attendre pour les moppes et vadrouilles.
Brockville CT. Won't be going to this store ever again. ???? Trump stuff? Really. So sad.
Because its Canadian
Great store
Overall good experience, except their ridiculous online order pickup policy which does not allow my husband to pick up items I have ordered if I happen to not put his name on the order. Even called into the store to ask to add him to the order for pickup, gave them the order number and Mastercard information but they still would not add it.
Very good. So much variety
Not much of what I was looking for. Have to order anything I want in.
In the time of covid there is NO social distancing being practiced! Had I known how bad it was once I was in there I wouldn't have gone in!
Everyone was very courteous and helpful. The line ups were long but the efficient staff got everyone through in a timely manner
Cashier was very helpful
(Translated) I found what I was looking for (Original) J ai trouver ce que je cherchais
This review is just to do with the Party City aisle/section. The staff were so sweet and amazing but I paid $50 for helium balloons that didn’t even last 24 hours. Not happy because in the past it’s lasted over a week from other Party City’s.
I tryed to get some help but the one lady just walked by me
Open! And, reasonably staffed for a COVID-Saturday Afternoon. Arrows in some aisles, randomly... seemed to confuse people. Only one guy on auto parts with a line-up of folks needing serious help. So, I opted for the handy budget-brand headlight instead of waiting for him/someone to open the locked showcase containing better high price bulbs. Just wondering how much lost sales balances with $taff cost vs. locked $howcase vs potential for $tolen bulbs? If Cdn Tire insists on locking up product without having staff... I might as well go to a real auto shop like NAPA?
My "go to place" for most hardware used around the home. Best part is the helpful staff and the great customer service. Warranties and returns are hassle free.
The general manager of the auto parts is amazing! I am not from Campbell river, just visiting and have no idea how to begin with vehicles. I took my car in and he told me exactly what needed to be done, the reasoning why, and gave me my options and kept me updated throughout. Amazing experience!
Pathetic service. Pathetic.
Great store, fine staff.
(Translated) Lack of staff on the floor (Original) Manque de personnel sur le plancher
Friendly people
On the smaller side but carries the essentials. Staff is knowledgeable and approachable.
Miss the small town homey feel of the old Canadian Tire. Very difficult to return items. I took a coffee pot back the stank so badly of plastic I could not drink the coffee. Their staff was so unhappy that I was returning it. She said she could not resell the item as it had been used and she was not going to let me return it. Well, sell better products. That is why I shop at Costco. Their staff is always cheerful and they have an excellent return policy. If you are not happy with the product you can return it.
My first carb cost me 23 bucks ,they may cost a bit more this is my go to for any thing to fix the house the staff are friendly and will be glad to help you got good parts and auto repair ,gas bar and every thing for the home and car .
good store but not so good staff
Sales are pretty great and finding a staff member is usually pretty easy. Wide variety of items to choose from.
Always feels like your visiting a friend.
Just like all other Canadian tire s
If you're carrying a bag they will make you leave it with them or search it as you leave. What am I going to steal?? A bike??
Good small town Canadian Tire.
Good store, friendly, helpful staff.
Good service, good deals, good experience
Has a host of many of the things you need for cleaning and repairing your home
(Translated) Good choice! (Original) Bon choix!
What a nice change. The New owner was actually on the floor. Helping customers, setting up new merchandise. This it's a welcome positive change.
Excellent job ladies only problem is the guys always think people are trying to steal things inside backpacks so people just leave store and buy products at store next door instead.
Typical crappy tire. Excellent sake prices.
(Translated) Nothing to say about the service ... there is none! You have to look for the tool clerk and when found she runs away! Fortunately, the promo on drill is interesting once you get advice! …
They have what I need ad and staff very helpful
Excellent place to shop
Been waiting in line for 30 minutes. There's 4 people ahead of me. There was 5, but one got fed up after 20 minutes and left. There's one till and customer service open. My toddler is grumpy but I need these things to heat my home TODAY. This is unacceptable
The workers are always friendly here but there's far and few in between when you're looking for something and trying to find someone you spend about 10 minutes just to get some help.
(Translated) Very beautiful place (Original) Très belle endroit
Go here quite often to get chainsaw supplies
(Translated) Really blah the service. No clerk at the auto center at noon to come and pick up my car. Very disappointing to have to wait. (Original) Vraiment bof le service. Aucun commis au centre auto sur l'heure du midi pour venir rechercher mon auto. Très décevant de devoir attendre.
Good deals
Super fast service!
(Translated) Excellent service! (Original) Excellent service!
Canadian Tire is such a wonderful joy to visit as the family owned and operated business they take such Pride to make sure that their customers are fully satisfied and if they don't suit your needs they will bend over backwards to please you
i will never shop at this canadian tire again. i was treated extremely poorly by Lynn, she was incredibly rude and sassy with me, and she has ruined my entire experience of that canadian tire. very disappointed.
A true testament of 'doing the best you can with what you're given'. I probably go here once a month? Maybe once per six weeks; I'm a huge fan of the Canadian Tire franchise. I constantly search for deals and they always scratch the itch. I sadly can't buy their gas anymore (I've moved away from the Brandon location) but visit the dauphin (from Ste Rose) as often as feasible. Even during the nonsense of Christmas, staff went out of their way to help me find things, deals were relevant, love the CT money thing, and the staff were all cheerful. Even though the banner out front says hiring FT and PT. I know what short staffed is like, I know what busy season is like; I was a cook for over a decade. To stay that dedicated and pleasant is a massive plus one to their management. The store itself is quite tight, but they don't have alot of sq/ft to show their goods, so I get it. My only negative thing to say, which is probably just an example of what short staffing does, is their hours. They're only open until 6. I live 35 mins away, and I'm off work at 5 at the earliest. I would love to see them open until 8, even just two days a week. Otherwise, hats off to you guys! Truly maximizing on what's available to them. Well done.
Fav!
Awesome store with friendly staff. Can’t wait till Boxing Day!
(Translated) I went with a friend to exchange a propane bottle, we asked a cashier to call a comis ... it took 30 min before getting our propane and the guy didn't even get into the car. Ouch seriously. (Original) Je suis allé avec une amie échanger une bouteille de propane, on a demander a une caissière d'appeler un comis... sa a pris 30 min avant d'avoir notre propane et le gars la même pas embarquer dans la voiture. Ouch sérieux .
We had hubcaps put on our car in the automotive shop. Melissa who works there, remembered us from when we'd come in before, and was super sweet, as was Justin who was the one who popped them on for us. He did a great job putting them on, …
(Translated) Committed not always easy to have (Original) Commis pas tjs facile a avoir
⭐Friendly staff ➖Though there seems to be few of them ➖Isles are a bit narrow ➖Usually doesn't have enough items to meet the demand (especially for items in the flyer) ⭐Gives the feeling of a small town hardware store apposed to a big corporate run box store.
Looked for item on line, told me where in the store to look for it. Excellent.
Amazing friendly staff !! Everyone's very knowledgle about the store and products very well and the garden centre is one of the best in the city, Kris the garden centre manager is very helpful and knows her plants
Nice selection of items however, regular prices are high sale prices are nice.
Had all the fishing bait needed
This review is an edited version - my first review described a terrible experience I had in this store. They have since redeemed themselves (the employee I had trouble with doesn't seem to be there anymore) and recently they went way out of their way to get me a second strand of Christmas Lights. Thanks so much for your efforts. It was greatly appreciated.
Staff was great. Couldn't find the toy my son wanted and the staff member called back to get it. Going to have a happy 4 year old!
Great place to get car accessories
(Translated) Always a mess in the aisles ... (Original) Toujours le bordel dans les allées...
New location was supposed to be easier but the new security features of the building make getting out a hassle if you don't end up buying anything
Good product selection with a auto mechanic shop built right in it. You can find some ridiculously good deals here. Also a good place to get your oil changed
Awesome warranty's on tonnes of stuff
It's frustrating that the actual store isn't open but I went to canadiantire.ca is an easy option. ????
Great service at the auto desk guy really knew his stuff
Helpful staff. All the things you might need. I rather shop here than Wal-Mart.
Great staff, asked on the way in, good directions. Fast in and out. Priceless!
(Translated) Well located and large area, you can find almost everything at a good price! (Original) Bien situé et grande surface, on trouve presque tout à bon prix!
It's a mall with a car garage
Well run friendly store. Staff willing to help.
Lots of parking, great staff, connected to a mall Lots of inventory
Following all protocols. No issues
(Translated) We find everything (Original) On trouve de tout
Everything is in good order.
Gotta love the tire
Tough sometimes to find what you're looking for, staff are good for that but don't carry as much as you'd expect sometimes
The garage tried to rip me off. Avoid the garage, they will try to sell you stuff/service that you don't need probably because they work on commission. Always get a second opinion, I did and there was nothing wrong with my car.
Had what I wanted - on sale!
Friendly helpful service everytime!
Nice fellows
If the inventory is on the floor their should be prices
Always good deals and good customer service
Found my radio and channel in there!
(Translated) Very nice store (Original) Très beau magasin
Friendly staff. Unfortunately, the website often states they have a product in stock that is not actually there. Still, it's my adult version of the candy store
(Translated) Nice place to find what we need (Original) Belle endroit pour trouver ce qu on a besoin
Did not have several items I was looking for in the sporting goods section. This is normal for this location, Langford is best. But they did have windshield wipers I needed????
Incredible service employees would go out of their way help me find what I need it if I needed explanation how the product worked they knew what they were talking about
They never barter on clearance items... they should! Its a massive area that they could use for new items!!! Lots of associates but never around when you need one, that is a pity. Only go because of sentimentality.
Didn't appreciate being watched like I was going to steal. Was lots of customers in the store, yet I had 3 staff encompassesing me the entire visit. Store was clean and tidy though......
Absolutely horrible lying managers.. I had original receipt with everything in original boxes and because the one manager was being absolutely rude and not letting me speak refused to return my items and I called toll free number a supervisor then emailed the managers and said there was no reason for them not to return the items and told me to go into the store the next day so I went in and the other manager then called the other manager up cause the one who refused me the day before called the other one and explained that he refused me yesterday so the other manager got snarky and extremely rude and said they couldn't refund me yet i have spent easily over $2000 at canadian tire in the last two months and they won't return my 125 dollars wirth of unopened still in the packaging stuff or give me back my money from my cameras that were on sale for $79.99 yet charged me $199.99 so they made me pay an extra 120 on top of what I should have yet they can't give me my money back... Im a single mom of 2 children and its covid so money is already tight and yet they enjoy robbing single moms who faithfully spend alot of money at there store!! DO NOT GO TO ESTEVAN CANADIAN TIRE THEY ARE RUDE IGNORANT PEOPLE WITH NO CUSTOMER SERVICE AT ALL AND HAVE EXTREMELY RUDE EMPLOYEES... TAKE MY WORD SPEND YOUR MONEY ANYWHERE ELSE BUT THERE!!
For the frightful situation when you lose some wheel bolts and need a replacement set on a Sunday... A miraculous save.
The store on Admirals is well laid out and so it's easy to find everything. Staff are very helpful.
Very kind. Clean place
Can't thank the Automotive department enough very pleasant to deal with ..fixed my car and on the road in less than an hour
Great spot to get almost anything. I went for potting soil
Funny i.by this at different store Canadian tire prices Much .low be wear not all stores same price
Found out my wife was looking for for a good price
(Translated) During the mechanical inspection of my car they gave me an estimate of $ 2,600 with plenty of things to do and I refused ... asked for another opinion in another garage and the other garage m said that the only thing in the Canadian Tire estimate that was true was a steering boot at $ 200 p / m ... CAUTION BE VIGILANT WITH MECHANICAL SERVICE ... (Original) Lors de l'inspection mécanique de ma voiture, ils m'ont sorti un estimé de 2600 $ avec plein de choses à.faire et j'ai refusé... demandé un.autre avis dans un autre garage et l'autre garage m'a dit que la seule chose de l'estimé de Canadian Tire qui était vrai c'etait un soufflet de direction à 200 $ pièce et main d'oeuvre... ATTENTION SOYEZ VIGILANT AVEC LE SERVICE MECANIQUE...
lots of great buys of everything
Very polite employees. Great experience ????
Went looking for a replacement taillight bulb for my truck. The staff were very friendly and helpful looking up the part number. I was looking for a few other things when a staff member asked me if I had found everything alright. I was surprised, as finding staff in other Canadian Tires has been difficult when I was looking for them
Great service. In and out very quickly.
Sugar is super cheap right now if you're a baker or feed hummingbirds
Found what i was looking for quickly and easily store was clean checkout staff polite.
Great service and lot's of cool stuff!
The water filling machine has been down for a month. Really. Did you even call someone? A month...
(Translated) The clerk Véronique helped me find what I was looking for and made the call to Cape Town so that I could have the pet item I wanted. (Original) La commis Véronique m'a aidée a trouver ce que je cherchais et a passé l'appel au Cap pour que je puisse avoir l'article pour animaux que je désirais .
Great place to shop
(Translated) I always find what I want. (Original) Je trouve toujours ce que je veux.
(Translated) Super responsible customer service (Original) Service a la clientèle super responsable
They had everything I needed.
Great selection. Helpful and friendly staff!
Canadian Tire. What can I say. An institution of Canadian hardware and DIY dreams. Add to that housewares and a garden center and they almost have it all.
small selection, everything is always out of stock
(Translated) It's a Canadian tire! What do you want to know more? (Original) C'est un pneu canadien! Qu'est-ce que vous voulez savoir de plus?
Great selection and courteous service. The very best sales
Its staff are rude but has things needed.
Great staff. Very helpful.
It took a longer time frame than it should have to get my new tires - well over a week and a half so I wasn't happy. The Parts Services staff to me weren't exceptionally helpful or willing to do more to get the order delivered
Hard to find what you need, screens don't work and are slow as hell. Exit door takes forever to open, most likely broken.
It's a Canadian tire, what can you say?
Usually good, for some reason the Nanaimo one appears to have better sales.
Good store. Hard to find things right now, Because of renovations. But lots of staff around to help.
Small, almost closterphobic. Slow service
Greedy service department workers were so slow. If they are charging me per hour why they are fixing other cars at the same time by holding my work. Terrible service. Air Conditioner of my car was not working took 2 hours and they could not find what’s wrong with it. At the end, told me to change the compressor charged me $322 just for could not find anything. Horrible service by canadian tire going to contact Canadian tire main office to get my money back!!
(Translated) Very large and a lot of choice, good service. (Original) Très grand et beaucoup de choix,bbon service.
(Translated) Very good service (Original) Très bon service
Excellent
Canadian Tire is a weird place with the security guards and such (I know they're needed, still feels weird seeing them), but I needed help with finding something and the workers were extremely friendly and efficient!
Typical store. Good selection.
(Translated) To find small tool camping (Original) Pour trouver camping petit outil
(Translated) Great employees giving great service (Original) Excellents employés donnant un excellent service
Love Canadian Tire! Got everything I needed for my day at home in one stop!
(Translated) Perfect when the product you are looking for is on special. (Original) Parfait lorsque le produit rechercher est en spécial.
Exchange place for Soda Stream C02 canisters. They do an exchange for empty canisters. Be sure to call ahead as they sell out quick. Wal-Mart does not do the exchange program in Estevan, I think Can Tire is the only place here right now that does.
Always a good experience at this Canadian tire, friendly staff and very accommodating when my RV broke down in Dawson creek.
Always seem to be hitting up this spot when it’s not so busy. The cashiers are friendly and there’s no one lurking 8feet behind you like there is in Regina lol.
(Translated) The wait is super very long imagined when its gonna be cold (Original) L attente es super tros long imaginé quand sa vas être froid
95 cents for gas WTH this is insane
Who doesn't love crappy tire as we call it ..best sales bar none
Rude employees. Terrible service. I dropped full my shopping basket and ran out of here. Will never support them again.
Their curbside pick up is awesome. Very quick!
A lot of great tools and people here.
Typical town Canadian Tire. Trying to have everything for everyone, so maximizing inventory space means smaller isles and crowded isle-ways. Found what we wanted. Had a wide variety of winter equipment stacked in the seasonal outdoor covered section. Checkout staff was nice.
Nice place to shop friendly service
Goog
(Translated) They have everything and good specials (Original) Ils ont de tout et de bon spéciaux
Love the store.
Actually broke down and went in the Canadian Tire and they help me out. They have everything you need as they are Canadian Tire and a bit around for a long time. Love Canadian Tire
Had to get my winter tires put on here cause it was the only place on the north island with the right size. And they obviously don't have experienced mechanics back there cause they destroyed all 4 of my brand new rims while switching my tires and all they could do was say "sorry". Thanks for that
(Translated) This is my favorite when I go to Cap-de-la-Madeleine (Original) C’est mon préféré lorsque je vais au Cap-de-la-Madeleine
I saved $150 bux on an item regularly priced at $379.00
One of my favorite stores
Very helpful staff!
What can you say? Canadian Tire is the go to store for everything, except groceries and lumber. Good parking and store hours.
Thanks for bringing my cooler out from Stephenville Jeff! You are an amazing owner and a Credit to the stores!!!
(Translated) A Canadian Tire new large area l. (Original) Un Canadien Tire grande surface neuf l.
Had awesome service from the paint dept. Helped me find everything I needed.
Everything a guy needs, is at canadian tire. Word!
This is a smaller store than I am used to but they seem to have a fairly good selection of items. They are in the process of changing shelves at the moment
This store wouldn't let me carry my purse with me when I entered, while none of the other Canadian Tires in town don't seem to have any problems with that. Don't go to the store if you don't feel comfortable giving your belongings to strangers.
I went to Canadian Tire for an oil change and to fix a flat tire. The manager of the shop told me that his guy said that the tire can't be fix, and I had another one that also had a nail in it. So I ask him a couple of questions. One how much is 2 tires installed and everything. He quoted me for 2 new tires $500. I said no thanks ill come back later......not. I went to a real tire shop and they were able to fix both tires with no problems for $70. What a difference between $500 & $70 ehhh. From now on ill stick to shopping @ so called Tire for light bulbs and window washer and blinker fluids . A follow-up. I notice I was low on windshield washer fluid. That shouldn't be the case because I just had an oil change like a month after this posting. I've hardly ever use it unless I have to. So that means that they didn't even add any in. So I'm wondering if they even did the oil change at all.
Great place to shop for all things home. They have a very well stocked garden center
Helpful staff, great service!
Friendly staff, has a wide array of products and good prices. The products are of good quality and last long.
Everything I ordered and fast...thanks!!
Incredibly helpful staff and huge amount of items at a low price
It's hard to pay full price when you know it's probably going to go on sale the next week. Thankfully if this happens, you just bring in your receipt and they will give you back the difference. Or you can wait for it to go on sale. Maintenance side of things are a different story. They seem to over exaggerate things and won't always give you a straight answer.
The staff here are always so friendly & helpful. Store is kept immaculate. Variety of items to buy in the store.
Great store
Well stocked, but the line up at the cashier was way too long.
Dishonest or incapable auto service. I recently left my Toyota Yaris at Canadian Tire in Brockville to have my winter tires put on. They called me and said three of my tire pressure sensors were seized. They would have to break them to change my tires. They offered to replace them at $140 each. I told them I had my tires changed a few months earlier without issue. Unable to believe them, I told them to stop all work and I picked up my car. I brought my Yaris to the Toyota dealership and they changed my tires with no issue whatsoever. No mention of 'seized' tire pressure sensors. This is not the first time I brought my car to Canadian Tire and they called me to say they were having issues and there would be additional expenses. I feel like a fool for bringing my car to Canadian Tire for so long and paying extra fees. I don't think there's any explanation for this. Too bad. I'm taking the time to write this so that other people don't get duped by this garage.
(Translated) This particular site sell all kinds of items for the home in general. (Original) Este sitio en particular venden todo tipo de artículos para el hogar en general.
Quick service, very friendly and knowledgeable. Lots of stuff to browse and buy, too. Great guys!
My partner and I walk everywhere. We used to frequent Canadian tire until the other day when they made a new rule about men wearing backpacks. I say men, because my partner and I were both wearing backpacks and he was asked to leave his at the front and when I asked if I needed to as well they answered no. We both carry our personal belongings such as our keys, wallets, extra bags and inhalers in our packs and I felt very frustrated that a store would make only my boyfriend remove his, but have no issues with ladies extra large purses or my backpack. We both have stopped being Canadian Tire customers and will remain that way. We have buying power and choose to use it where it feels right.
NO STARS DO NOT BRING YOUR VEHICLE TO THEIR SERVICE DEPARTMENT. They scammed me out of 714$. Were rude, required a deposit prior to looking at my vehicle. Told me my vehicle needed a new motor and would cost 6000$. When I went get my vehicle towed to a real mechanic, my new car battery was dead. They showed no concern at all. IF YOU BRING YOUR VEHICLE TO THE CANADIAN TIRE DAWSON CREEK YOU WILL MOST LIKELY BE SCAMMED OUT OF YOUR HARD EARNED MONEY. Try micron performance, they fixed my vehicle at a reasonable price and treated me like a human being.
Always love this Canadian tire. It's a nice size
Nice location , aside from limited inventory an not carrying stock like thr store in Courtenay I will say the staff are all over the place
Willing informed and engaging.
Their salespeople are smarter than the ones at CarQuest
Great, large store. Has everything you need.
Bought a high quality canadian flag here on sale. Staff was friendly enough.
(Translated) If all Canadian Tire were as well maintained. (Original) Si tous les Canadian Tire étaient aussi bien maintenus.
(Translated) We find everything! (Original) On trouve tout !
Helpful staff.
There weren't many tires inside for a place with Tire in its name! Lots of other stuff!
Lots of clearances and red tags. No lines to check out.
(Translated) It's well organized (Original) C'est bien organisé
Battery warranty is a scam, they have too many excuses why your battery is not covered.
I enjoy the shopping experience with very courteous people that always give me the attention l need. Wonderful time expending the money.
Watch there pricing, they purposely place prices , that are wrong , then when you get to till there is a different price for product. They have excuses all the time, but the long and short of it is, it's done on purpose hopping you will just pay the price , instead of saying, no thanks ...keep it ... I will buy it from some where else. This is not a isolated, indecent. Lived in estevan for 10 years, and it happened , multiple times a year.
(Translated) The clerks are available to help us with a smile even when they seem to overflow ... (Original) Les commis sont disponible pour nous aider avec le sourire meme quand ils sembles déborder...
Always a good store to shop in.
You have to admit Canadian Tire has a huge selection. Nothing to complain about other than the Overseas import smell of products. Their automotive section is great for selection. One thing they could do to improve service to have enough cashiers at the tills. Nothing is worse than being treated like sheep in a narrow line up and then they only open up 2 cashiers to make the lineup wait time very annoying. It's a sign they only care about money.
Top notch auto service. They have the cheapest oil changes around, and are always willing to go the extra mile.
Easy to find what I was looking for. Friendly cashier's.
Normal
Good
Canadian tire is a great place to go they always have a sale on an tons of things to look through. I go there often. Always finding something i need or want at good price.
Smaller Canadian tire story than others but well stocked and helpful staff
Good store but overpriced
A great place for almost everything one should need for every day living
Service is unbeatable.
(Translated) The people who serve us are always very nice, the tablets are well stocked and we answer our questions. Always a great experience and moreover, the new store is great. (Original) Les gens qui nous servent sont toujours très gentils, les tablettes sont bien stockées et on réponds à nos questions. Toujours une belle expérience et de plus, le nouveau magasin est génial.
Very helpful service from the people on the floor. Was having trouble locating an item and they found it out back of the store! Also had no trouble getting an item from the flyer.
Great Service and selection always available!!
The place is to small
Lots if products good deals friendlystaff
We all know how C. T. is it's not bad it's k. But most of these stores could have more customer service we all know don't blame it on the pandemic. C.T I like going in.
Awesome place
This door is actually bigger than it looks. They are usually well stocked.
Big and clean store. Staff are friendly and helpful.
I enjoy shopping at this location.
My local store great service
Today I tried to buy a new battery for my lawnmower by going through the auto entrance. After all that is where the batteries are kept. I could not get into the store without a tremendous amount of trouble. I am in a walker as I have a broken ankle. Turnstiles cannot be used in a walker but it did say to use the other side, which I did but that side does not open and if it did there was a bin of goods in front. Seems Cdn Tire wants you to walk through their entire store even if you are in a walker or wheelchair. I bought my battery and by the time I got to the car after all that walking I was and still am in a lot of pain. Thanks Cdn. Tire. Can't say when I'll be back.
(Translated) Very good like all other franchises. The employees are helpful. (Original) Très bien comme tous les autres franchise. Les employés sont serviables.
It's Canadian tire staff was nice inventory generic
If you like to spend money for nothing...get your car fixed here! They do the bare minimum. I brought my car into them to fix an issue because my rear tires wore down to the cords so they made me buy 4 tires ($581) instead of just two because I have an AWD and they said the issue was caused by a worn bushing so I paid them $400 to fix it and then 7k kms later my rear tires were worn down to the cords again and it cost me another $251 to replace them AGAIN and they said oh well we thought that the bushing was the issue. They misinformed me because they said there was no alignment needed in the rear. I have never had any luck with Canadian Tire mechanics ripping me off and Elliot Lake is no exception!
Huge selection of tools and not bad prices
The mechanics do not know how to listen to there customers, ** simple minded mechanics.
Great Canadian store with great product for Canadians. The garden center has now the summer clearance sale. Great deals on plants but they will not last long.
It was ok but could have better experience.
Canadian tire now sells mostly cheap junk. In a small community we depend on this store for small electrical, plumbing, and hardware. Always sold out of many items. I shop elsewhere when ever possible now. Sad to not support a local business
Big store. Saw Canadians and tires!
Great place to grab oil for my car as well as things like windshield wipers, car freshners
Great garden centre
Good selection of products
Great staff
Our van had a flat tire on the westbound 401 on Sunday and we had to stay at Brockville overnight. Being the closest Canadian Tire, we left the car there so that it could be fixed early on Monday. Got a text message from CT at 7:30 am mentioning van will be looked after and someone will advise. In 45 minutes got a call from Service Advisor (Scott) mentioning the wheel replacement will take 30 minutes however front left control arm was not safe to drive with especially all the way back to Toronto. Gave me a good price and time of 12 pm in the afternoon. Got a call from Scott at 11:52 am mentioning van was ready with completed repairs. Went over to pay and say thank you. Well done Scott and team CT @ Brockville. God Bless! :)
Not very good service when trying to get help. Small store so crammed inside
Great! Reasonable price
I love that I can bring my dog in here. The staff are very friendly and the garden centre is well taken care of with a wonderful selection.
(Translated) Very nice new store (Original) Très beau magasin neuf
excellent selection
Changed all my oils to Royal Purple, fuel filter and put in a new battery. Very happy with service - wouldn't take my van anywhere else for maintenance servicing.
Store needs to be inspected for its exits during emergencies like a fire or explosion. Like a maze to get out of this store. Never going back. Haven't been to a Canadian Tire that does anything reasonable for its customers. Everything is always a hassle.
The service in this store is horrible and the general manager is rude and obnoxious
The layout of the store is a bit different from what I am used to but overall it's not as confusing as some stores I've been In
Bought some garden plants and they are doing very well in my garden! Most anything you need they have or will get it for you. Most helpful!
It has everthing!
(Translated) I bought Stanley brand work boots ... in March she had about two and a half months that the seams of the lace bands have let go ... canadian tire guarantees these boots only 60 days so for boots of 179 dollars I find it's expensive for two months ... deplorable service that sticks to the manufacturer's warranty ... don't sell this product if it's not good it's your reputation you're playing for (Original) J ai acheté bottes de travail de marque Stanley...en mars elle avait environs deux mois et demi que les coutures des bande de lacet ont lâcher...canadian tire garantissent ces botte que 60 jours alors pour des bottes de 179 dollars je trouve que ca fait cher pour deux mois...service deplorable qui s en tienne a la garantie du fabricant...ne vendez pas ce produit si il n est pas bon c est votre réputation que vous jouez
Great, friendly service. Helpful and assisted us when we had questions.
(Translated) Be careful what the employees tell you there. Sometimes they are mistaken in their information. In addition, the customer service is POURRI. A star is even too much. (Original) Attention a ce que vous disent les employés a cet endroit. Parfois ils se trompent dans leur informations. De plus, le service a la clientèle est POURRI. Une étoile c'est même trop.
What a surprise!! Just moved from the mainland to here. Let me tell you this location is 10 times better in every way, cleanliness, service, selection, organization, heck even the prices seemed better. I was blown away at how nice it was in there. Like a candy store. My faith has been fully restored in Canadian Tire once again. Dropped some heavy bird in there today, no questions asked. I woulda kept going but the cart got too heavy. I'll be back for the rest soon, that's a guarantee. Do yourself a favour and go to a Canadian tire in Surrey or Vancouver and then come here and you'll know what i'm talking about, night and day.
Service centre was very helpful. I had a slow leak in a tire and they put off lunch to help me out.
Absolutely everything in store is made in China...buy low sell high business model..I have found quality lacking in items purchased lately..prices can be high.
(Translated) Nice extension (Original) Nice extension
Great CT, fast tills and helpful staff.
Awesome. Lots of selection and staff to help.
(Translated) Very nice brand new store and much bigger (Original) Très beau magasin tout neuf et beaucoup plus grand
(Translated) The place where we find everything (Original) La place ou on trouve de tout
Great staff. So much selection. Great sale items. Clear lay out. Great location
Charged me 90 dollars to balance wheels after saying they would do them for free
(Translated) The Auto Center offers a very good service, we take the time to explain the work to be done. The costs are reasonable. (Original) Le Centre Auto offre un très bon service, on prend le temps d'expliquer le travail à effectuer. Les coûts sont raisonnables.
Really appreciate that I could return an air mattress, no problem. The staff was helpful and courteous. I'd suggest Canadian Tire not carry this particular item (outbound queen double high air mattress) as the reviews are terrible, but the return is what mattered to me. More generally, I've had a lot of great experiences shopping at this store.
I had something to return and it was quickly sorted. I'll be back the local Canadian Tire store has been very helpful in the past
Great service.
Good store, and helpful staff
(Translated) A lot of choices (Original) Beaucoup de choix
They have good product's in automotive and outdoor use. They have a good bike selection as well and some home care items. Overall a more general store besides automotive.
Store is well marked for social distancing.
Great deals at this store
Some great bargains ..
(Translated) Beautiful brand new store (Original) Beau magasin tout neuf
(Translated) Very courteous and cheerful staff (Original) Le personnel très coutois et souriant
Short on staff but the workers are nice and friendly
The best
like
Great freindly place
Found what I needed.
Decent store
Great sales. Friendly staff. Always well stocked but the multiple TVs all over playing different infomercials on a 60 second repeat is too much disorganized noise for me. I would have loved to browse but had to get out of there. I actually wished for the typical muzak. I think I must be getting old ????
Great store with helpful people! I went and asked for 20 bags of pellets and they kindly brought it out on a flatbed and helped me load them into my car. Can't beat that, thanks very much! I appreciate it
(Translated) Personal your good guys. (Original) Personnels tes gentils .
In my opinion it is a cluttered mess
Everytime, someone amazing who works at Canadian Tire Courtenay, goes out of their way to provide the best customer service!! They rock ❤
Great floor service. Wonderful girl found my pump for me in the back and brought it right to me.
Good worker , get unloaded quickly
Bin Bin correct
(Translated) Difficult to find a clerk who can answer questions (Original) Difficile à trouver un commis qui peut répondre aux questions
When do you ever walk into a Vehicle Repair location and get things done ASAP? Well, I did today and I couldn't be happier. The work was done quickly and the price was very reasonable. The counter people were courteous and they do not talk down to female customers. The service manager was thorough in his questioning and the female mechanic gets high praise too. Maybe this is the real time to get your needed repairs done.
Great promotions
By "Pickup hours till 5" they mean the staff is at the clocked out at 5..
Only dislike is the cssh area..
Don't seem to carry a few things you'd think they would, some products seem to be placed in unexpected areas of the store?
It's like going to the toy store for me and happy they always have deep discounts. Couldn't ask for more.
Tried to get a price for an oil change. Guy will only give me a range of $60-$100 or more. I have car details but he refuses to look up the price! Guess what. Oil change elsewhere!
Nice clean store, and lots of stock got my spring water there.
(Translated) Very good and clean (Original) Très bien et propre
(Translated) I must not take a mask because I have an asthma disease so I have a face shield but mister right strength mask and not accepted face shield I do not go for Canadian end never more dsl sorry (Original) je ne dois pas prendre masque en raison j'ai une maladie asthme alors j'ai une face shield mais monsieur force droit masque et pas accepté face shield Je ne aller pas pour Canadian fin jamais plus dsl désolée
(Translated) Personal qualities, advice and services, courtesies and courtesies are words that come naturally to me when I describe Canadian Tire Cap-de-la-Madeleine. I highly recommend. (Original) Personnels de qualités, conseils et services, politesses et courtoisies sont des mots qui me viennent naturellement lorsque que j'ai à décrire Canadian Tire du Cap-de-la-madeleine . Je recommande vivement.
Could be more room for shopping carts also store should be bigger .it's a small Canadian tire store
(Translated) The aisles are too narrow and can of choice compared to others (Original) Les allées sont trop étroite et peux de choix comparé à d'autres
Never had a bad experience here. Staff are always friendly and helpful.
Amazing Canadian tire
Excellent customer service, helpful staff and everything I need is always on hand. The real kicker is I was able to bring my dog with me to run some errands and it saved me from doing a seperate trip. Awesome! Will be back!
Always a great service!
Very helpful auto parts department, found me exactly what I needed
Good products and sales.
Lines moved fast, though they looked too busy when I got in line. Friendly employees consistently.
(Translated) Nice store good specials (Original) Beau magasin bon spéciaux
We must have visited on an off day- it was a Saturday and very busy. Had to get a car part from the parts desk- only one poor associate working the desk and was busy for quite some time helping the gentleman in front of me find a specific part. Meanwhile, myself and several others stood in line waiting for assistance while two other associates in the auto service department sat and watched. It wasn't until about 10 minutes of standing around that the one associate from the other desk decided to walk over and help. Then went to sporting goods and had to wait around again for another associate to help me get bear spray. Once at the checkout line, we were assisted with one a young woman who obviously was not having a good day- was very short and didn't even give me a chance to scan my Triangle rewards card. Not sure if it's a management issue, a staffing issue, or what- but every Canadian Tire employee we dealt with was not pleasant that day. I get it- customer service is a tough gig- but to have that many people seemingly unhappy at their jobs means that something is going on at that particular store.
Looking for shelving...they had some on sale. Perfect.
Too small, too crowded.
Excellent service!
Checkout is awful setup but staff always more than make up for it!
Ok
Only 1 electric can opener!!!! No choice.
Always a good experience while visiting this Canadian Tire location. Helpful staff always willing to lend a hand in helping me find everything I am looking for!!
Very small and tight spaces, easily crowded. But the location is good. Can get very busy at times making it really hard to maneuver in the isles.
(Translated) Service is good, the NOMA brand is a disaster. (Original) Service est bon, la marque NOMA est un désastre.
Good service sometimes.service centra
Very clean and they seem to take social distancing well. Awesome customer service
(Translated) Very good welcome (Original) Très bon acceuil
Staff is friendly and has good knowledge of what is available and where.
The associate was very helpful and fast. Great service and had what I was looking for in stock.
Great deals if you find them otherwise wait
Awesome
Research online first so you can find what you need
This place blows my mind. I booked to have the tires rotated on my truck and I left with nothing done after wasting my time for over an hour. The tires were purchased and installed at Canadian Tire and the even did my last …
Good shopping
(Translated) Disappointed with the service received in the sports department ... (Original) Déçue du service reçu dans le rayon des sports ...
Excellent
(Translated) 5 stars, impeccable service. (Original) 5 étoiles, service impeccable.
Fantastic. Love this store! Got a house plant!
Hard to get help here
Good service
This new store is way too big - it is massive and for anyone with any disabilities it's overwhelming especially when you also consider there are only TWO (2) parking places for the disabled. Just getting from your vehicle in the massive parking lot to the store is daunting. There needs to be a bin with detailed maps of the store and what is in EACH aisle. Unless these things happen we won't be back which is not good since we use a CT MasterCard and in the past got a lot of things with the Canadian Tire Money we accumulated (retired disabled seniors). We were regular shoppers at the smaller store.
Had what my car needed. No problem finding what I needed.
(Translated) Apart from the famous Canadian prices, it is expensive for many products, the new store, I like separations and at least it's better than the old place. (Original) À part les fameux prix du Canadian tire cher sur bien des produits, le nouveau magasin,j'aime bien les séparations et aumoins c mieux fait que l'ancienne place.
Helpfull staff,nice to see!
Dog friendly, that's really good
Very Very slow! And they are rude. Is 6h not enough time to get a 1 item order ready? Not good.
So many products from China. In some categories it is hard to find items not made in China.
They had nothing in stock. And one of the managers there seemed pretty "useless" when I asked him some questions. Overall bad experience. Mind you the students that worked there were very nice.
They had a couple good deals and carried items I couldn't find elsewhere. I wish I didn't need a card or app to get "CT Money" rewards program. Should be able to look it up by phone number, or even tie it to my debit card, or to Google Pay. I feel a little ripped off every time I shop there: penalized with a 5% sanction, for not wanting to carry another card or install an intrusive app. (even though the 'reward' is now actually <½%.) ???? I used to love shopping at Canadian Tire.
Useful for finding almost anything that isn’t food .
Always good
We waited for a cashier for 20 minutes and then just left cuz the service was nonexistent
I bought a cabinet .. love it!!!! Good service as well once we found a young man.. it was very busy in the store
There helpful and curtious
Went to automotive desk asked for rear axle seal.for my blazer .I didn't know what there suppose to look like.it was not til I had the axle out that he sold me the pinion seal..o.i asked the clerk how uch gear does it take hesays 1..no it's 2 3/4 liters.and of course covid lock down the next day..I tried to go online to get the proper things I need but the we site shows me trailer axle seals when I put my blazer in the search .so I had to drive my truck home with no oil in it what's the point putting in oil when the seal is no goof.and I've been with out a vehicle since then.thank you clerk at automotive desk.
(Translated) Excellent service (Original) Excellent service
Clean great staff
The store was dirty, the outside seasonal area was very untidy and messy and unkempt. The cashier that served me was arrogant and certainly not friendly.
Very cramped.
Close to home and great respect for customers with social distancing. A gem in our neighborhood.
(Translated) Some improvements would be needed (Original) Quelques améliorations serais nécessaire
It was groovy and totes ma goats. Copy 10 4
Most of the time I go to this Canadian Tire for shopping. I find that it is a very clean and prepared store. Staff is excellent and very helpful. Never had any difficulty.
Smaller than many Canadian tires it suits the area. One helpful employee and one very gruff one was my only exposure ???? sitting on the fence
Great help finding everything.
Staff are friendly the service is good.The only complaint was the space between isles.
My husband and I stopped by yesterday on our way home from Kingston, and so glad we did! They have a huge in store clearance section where we managed to get a fireplace and a snowblower. The customer service was excellent and everyone we talked to was glad to help. One man that helped us (assuming its the manager?) answered all of our questions and was very pleasant. It's true when they say a smile goes a long way!
Big new store but staff are new also. Have a great selection.
(Translated) Tire fitting on April 18, 2018. I left the garage and surroundings at .5 km I heard a noise, I disembarked and I checked my wheels, the bolts of the right rear wheel were not even screwed. Safety at Canadian pout pout is not their priority from what I see. (Original) Pose de pneus le 18 avril 2018. Je suis parti du garage et environs à .5 km j'entendais un bruit, je débarque et je vérifie mes roues, les bolts de la roue arrière droite n'étaient même pas visser. La sécurité chez Canadian pout pout n'est pas leur priorité à ce que je vois.
Good door crasher sales. Usually have what I went looking for.
IT SMELLS LIKE RUBBER AND IT MAKES ME UNCOMFORTABLE
The customer service was great.
Excellent, knew what I shopped for and they had it in stock.
Great place to shop, was looking for an item I couldn't find ask a working and immediately got help to find it very pleased
Love this store great helpful staff. Hours are good as well.
Poo They keep changing the store around Only good for last resort Lordco blows this place out of the water for service and parts
Great they have everything you need
Very well stocked,everything you can think of
(Translated) Improved speed at checkouts with the addition of automated checkouts. Thank you! (Original) Rapidité améliorée aux caisses avec l'ajout de caisses automatisées. Merci!
Purchased coffee maker and small ottoman. The young man who helped us as very friendly and had excellent customer service skills
I love Canadian Tire.
Too long of a wait at line up for cashier. Only had 2 on.
Great small town Canadian Tire. Some of everything you may need.
Very beautiful part of Nova Scotia
Friendly staff. Best fishing section of all Canadian tires.
Always loved Canadian Tire. Took my 4 day old granddaughter to CT for her first outing.
Last time I was in here, it was near impossible to find a staff member. The place was crawling with staff today. Well done.
Friendly staff, well stocked shelves.
Website is usually pretty accurate with the stock and their location in-store
Good service and an excellent place to get deals and if you really watch what you buy to match your triangle rewards it's well worth it.
(Translated) more choice, and it's brand new. But Customer Service isn't all the best. Authentication (This writes on the paper that the person filling out the paper. You have to verify the identity, FAX, and DESTROY the EMIDIATEMNT paper. The lady took my paper and put it next to the other cash register with my re-bleeding card and allowed to be seen by all, not to fax it. When I got home the next day I applied the CT bank and told me that they had not received anything, and that it was supposed to immediately fax the paper and destroy it. I call the TC for tomorrow if she faxed the paper, and why she did not do as written on the paper, she replied that they keep the paper in a file and not destroy it, and that the only way to know if the paper is returned when I receive the card. That is the only way. So I called CT again but could speak to the manager and there the paper was sent and I received the confirmation they received. So be careful when you do the authentication, she didn't even send it and the others are telling you an irrelevant story. I apply Bank CT and Mont says they have no right to do as they please. This is written like that, that is what they are supposed to do. And even the bank asked me if it could give me a copy to confirm on the phone with the agent, which it did not do. A great experience thank you. (Original) plus de choix,et cé tout neuf. Mais Service a la clientele pas tout les mailleurs. Authentification(cé ecrit sur le papier que la person quil rempli le papier. Il faut verifier lidentiter, LE FAXER,et DETRUIRE le papier EMIDIATEMNT. La madame a pris mon papier et a mis ca a coter de lautre caisse avec mes remsaignement de carte et permis a la vue de tous, la pas faxer. Au retour chez moi, le lendemain jai appler la banque CT et mon dit quils ont rien recu, et quelle ete suposer faxer emidiatement le papier et detruire. Je rappel le CT pour demainder si elle a faxer le papier, et pourquoi elle na pas fait comme ecrit sur le papier, elle ma repondu que eux ils garde le papier dans un dossier et non le detruire, et que la seul maniere de savoir si le papier cé rendu cé quand je recoit la carte. Que cé la seule facon. Alors jai rappler encore CT mais poud parler au gerent et la le papier a ete envoyer et jai recu la comfirmation quil ont recu. Alors fait attention quand vous fait les authentification, elle lavais meme pas envoyer et les autre te dis une histoir qui na pas dalure. Jai appler la Bank CT et mont dit que ils ont pas droite de faire comme il leur tente. Cé ecrit comme ca cé ca quils sont suposer faire. Et meme que la banque ma demander si elle ma donner une copy pour comfirmer au telephone avec lagent,ce que elle a pas fait. Une belle experience merci.
Online inventory indicates one or two items but when you get to the store there are none.
Great place to shop
I have had good experiences with both the store and the auto service. While to store is somewhat cramped I have had reasonable assistance in locating items from staff.
Weirdest Canadian Tire I've ever been to. The help desk is the least helpful place possibly anywhere.This one woman just yells at you! You can tell the other staff are embarrassed but they're grateful that she's not yelling at them for once so they won't help you. Some days the floor staff are extremely helpful and other days they are either nowhere to be found or rude. I don't go to this store if I can help it. The automotive section is the WORST. If they think they can charge you extra they will and they didn't even tighten my tires enough to keep them on my car when I did go there. It's a small town so sometimes you've got to go there; but if you can go somewhere else, I would.
Always easy to find what I'm looking for and I love wandering around checking out all the new products.
Cammo! Yee yee!
I like Canadian Tire. It's got something for everyone.
can count on good products and great staff
They had what I needed for reasonable money.
Employees are helpful and kid.
Diabolical check out process.
My favorite Canadian tire ever.
(Translated) I live there we feel at home (Original) J'y habite on se sent chez nous
Customer service here went above and beyond my expectations! The team member that helped me was so understanding of my unique circumstances. They solved all of my problems, and provided relevant suggestions. I hope this whole team is recognized! I would recommend this location, and look forward to returning. In addition, The Party City balloon section is always a treat!
Love Canadian Tire.
Great service
I Received Speedy Service.
(Translated) Lack of choice for caps..staff too young to do all the tasks required. .long to be served and long wait during the service because lack of experience. Very messy also throughout the store. (Original) Manque de choix pour les casquettes..personnel trop jeune pour faire toutes les tâches exigées. .long se faire servir et longue attente lors du service car manque d expérience. Très le bordel aussi dans tout le magasin.
Had two very bad experiences with their auto department and I should have asked for my money back for the second most recent experience. I will never be taking my vehicle to be serviced there again. Other than that, they have everything I'm looking for. Prices are very competitive.
why did they get rid of their wifi
(Translated) too small, too many people, too many employees who sigh! ahhhhh beinvenue ct (Original) trop petit,trop de monde,trop d'employés qui soupire!ahhhhh beinvenue chez ct
Always love a trip to the CT!
(Translated) Well adjusted (Original) Bien aménagé
I go so often I should work there
Well stocked, had everything that I was looking for.
Showed items in stock, but they could not find, wasted an hour travel
I am very disappointed in the layout of your new Can. Tire Store in Courtenay Vanc. Island. I wish a designer would take a trip bk to Kingston Ontario & see the new store they put in there by the 401...it is a fun store to go into & gives one a wow! when viewing the whole store... I have heard several peoples remarks on this store on the only one entrance and the parking now due to where the garden centre was laid out there is very little parking near the entrance... In retrospect...whoever designed the layout of the store has done a terrible job. The entrance & exist makes one feel that there are more thieves than honest customers....I am very disappointed and miss the old store now.... Sincerely, Eileen Montgomery Comox BC.
The guys in the shop went above and beyond helping me get my truck lifted. They took amazing care of it, kept me updated along the way and blew my expectations away. Hands down would go to these guys for anything automotive related. Thanks again from one very happy customer!
Always got good deals most if the staff is really helpful.
(Translated) The store for everything. ???? (Original) Le magasin pour tout. ????
Organized store and good COVID ???? signage. I found what I was looking for, but I’m still a bit hesitant ⚠️ to shop at Canadian Tire ???????? as their return policy is the worse ????. As soon as I open the box I won’t be able to return it... even if I’m not satisfied with the product ????????
Hard to find employees hard to find what you want... Im exhausted after trying to find 1 storage bin... Sigh
A huge store and helpful staff !
they tried to grab my bum
Too small, cramped and dingy. They really need a new store. Staff members are terrific however and make it worth going just the same.
Slowly getting better. Bought a tool kit at 71% off but, as usual had to use my hunting skills to find a staff member!
Had what I was looking for.
Well kept store, helpful employees.
Good service
The staff are always friendly and helpful. We usually stop in for exceptional prices on their products.
(Translated) Massive choice, impeccable and courteous service (Original) Du choix en masse, un service impeccable et avec courtoise
(Translated) OK, thanks (Original) Ok merci
(Translated) Good service (Original) Bon service
Much better than the hillside location, they actually have staff here that know where things are and can answer questions for you. Wide selection and great customer service.
Place is lit no cap
Staff are taking the covid19 social distancing very seriously. Overall good shopping experience
Great Auto Repair....fair quotes and good repairs.
Got my car running again
If you don't like this Canadian Tire, seek counsel. Best inventory, good deals, and friendly staff. Pretty tough to beat that.
Best place for what you need. You get treated better than the Home Depot too.
They had no wash brushes and was hard to get any direction . Leaving my bag at the front desk I am not comfortable with at all .
Typical Canadian Tire store, good staff, but handicapped by small store size.
Great staff, clean, well stocked store.
(Translated) Very good clean and good services remembering there are some good special (Original) Très bien propre et bon services souvant ya des bon spéciaux
Let’s be honest, it’s Canadian Tire… but we probably all need one in our neighbourhood. The staff at this location are very friendly, very helpful, and pretty attentive. Stock for this store is pretty thin, head office could probably give it a higher inventory priority.. so I hope they read this. But your staff are great and probably should get paid a little more to keep them. Nice cashier team, great floor staff. Nice local folks. I go here often and am rarely disappointed.
Good and spacious but to might some of the attendance were hardly around . Some of them were stocking shelves and when they had to put stuff away they blocked the way.
Nice store.
I just started working there as a cashier,, the staff are very helpful and friendly, management is awesome
Terrible service on product return. Dealt with the General Manager of the store who was dismissive and unwilling to assist on return of a low value genuine Canadian Tire branded product. Lack of customer service is appalling.
Nice place
Good selection Nice staff Decent prices
Wonderful establishment, very well organized. Was there today August 19th 2020 counting inventory the employees were very helpful with each task @ hand
Shopping
Great service and out of season selection is decent
Great place to get garden supplies, tools, sports equipment, or even to get your car fixed at the garage, but it is pretty expensive in there for my liking
Great customer service. Cole in the automotive was very helpful.
Checked out the tool section, great prices and sales.
Little bit mad with Canadian Tire! Went to their website looking for a portable safe! Found one the right size! Checked availability, & said they had one on hand; went to the store to buy! Went to Isle & location were it was as supposed to be! Couldn't find one, approached a employee to see if he could locate! Talk about a irritable person! Thought employees are there to help customers find what they are looking for! But this one didn't even want to help! Tried to find another employee to help couldn't find one close by! Tried asking him again! One of the reasons I give Canadian Tire a 2 star rating out of 5, because employees like that shouldn't be near or on the floor in that kind of mood
(Translated) You find everything for your projects at home, tools and a lot of decoration. Good prices and very good service! (Original) Encuentras todo para tus proyectos en el hogar, herramientas y mucha decoración. Buenos precios y muy buena atención!
Family member bought an exercise bike and it wasn't even usable, tried to return it but they said that it couldn't be returned if it was already opened. How is someone supposed to know that it's no good unless they open it?! ????
Great! So many healthy plants to choose from
Had bad experiences at Canada Tire before, which I wrote off due to lack of experience of the staff. This week wanted to buy a Hoover Steam scrub Vac online, for pickup, but both my credits cards failed to work on there online purchasing system. These same cards just worked fine purchasing a holiday and an item from Amazon the same day, but not the Canadian tire website. Well that $89 dollar item went up to $125 today for the Black Friday Sale, for the same model, and items number. And both the assistant manager and store manager at the store that ordinarily I'd choose for pickup, were rude. Even with a department manager saying that was just the way it was, should have bought it yesterday, and than walked away when I asked another question.
Wonderful improvements to the Brockville store now that the new owner has come onboard. Highly recommend choosing them over a US chain. Support local, shop Canadian!
Wanted to get stuff on sale but worker refused to go to the back and get it
I had two separate workers walk up to me today and asked if I needed help. Excellent customer service!!
I am visiting Courtenay and was in a serious car accident yesterday-my car was written off. I am without a car and went into Canadian Tire to get one thing and immediately someone came up to me and said I had to leave the store because no dogs are allowed in the store, (I was holding my 7 pound chihuahua). He then proceeded to tell me that there are signs on all the doors about no dogs but I checked going out and there was no sign on the mall entrance door saying no dogs. In Vancouver I frequently bring my dog into Canadian Tire and have never been asked to leave because of him. Very unpleasant experience.
Ask clerk for more stock available.
Good easy access to parking. Nice staff. Some good bargains.
Love the sales.
All good visit
Helpful staff. A bit smaller that the other one in town but probably has what you are looking for.
Can be hard to find someone to help you locate something you need. All the staff seem to be at the front running the tills ;)
I personally love our Canadian Tire store. They usually have everything you need and if they don't then ask them if they can order what you want. No hurting for asking.
Canada's original "Superstore" for automotive, sports, outdoors and so much more.
(Translated) Excellent service, courteous staff. (Original) Excellent service, personnel courtois.
Canadian tire has the largest selection and best price (if you shop the flyer sales). Brooks bearing will price match CT. Motomaster batteries are the best vehicle batteries in town (for the price), and with a 3,4,5yr replacement warranty. They will test your other battery for free to see if you need a battery or not. Canadian Tire is pet friendly so you can walk your dogs indoors while you shop! They continue to be held back by their unreliable system for ordering out of stock items into the store. We waited many months, and staff strung us along with moving deadlines. The new store layout is also physically harder to see down/navigate as more aisles are perpendicular.
Great selection
Alright selection. Lots of employees at cash registers, no lineups.
(Translated) Well he is quite new so that's why he's pretty (Original) Bien il est tout à fait à neuf c'est pour ça qu'il est jolie
Always have whatever you want to down to the most particular item, its amazing
Helpful, friendly staff. Very well stocked.
My generator clearly works as I am writing this review aren't I muahaha ha Ps... The sales lady helped alot too.
Itsa Canadian Tire Store.
Hit the garden centre for sure! Lots of great plants and great prices. People are always helpful here. You can get a plant card and for every 10 $ you spend on live plants - you get a stamp - when the card is full you get $10 off.
The only Canadian Tire I've ever been to that's not pet friendly. 1*
Beautiful store.
Pretty good normal Canadian tire. I always enjoy checking out the fishing stuff.
Awesome place, all in one place...
(Translated) I will buy a lot of tools from Canada tire (Original) je vais acheter beaucoup d'outils chez Canada tire
Best sales anywhere
Great staff
Always great sales all the time!!
Canadian Tire doesn't have the selection it once did . But l'm glad they are still in business
I like this place because I want to get a job here
Great deals on tools .
very crowded with stuff,but always have what I need!
The store is very small in comparison to other Canadian tires. Likewise it doesn't have everything you see on their website in stock. They do however have plenty of staff and in a small store they are very easy to find for assistance.
(Translated) The new location is cool. (Original) Le nouvel emplacement est cool.
This is a great Canadian Tire store.
Dont visit the auto department. No clue . Over charge and never have the parts they say they do.
The worst place to get service ! Now I know why People call it....... "Crappy Tire"
Travelling from Montreal to Toronto on a Sunday afternoon when I got a flat. :/ No auto repair shops were open on a Sunday. Stayed at a local hotel and made my way over to this nearby Canadian Tire. The team was more than accommodating (even though it was a busy Monday morning). As it turned out, tire replaced (due to large hole) and back on the road Monday morning. Again, a great team at this CT! Cheers!
It's open to in store shopping again thankfully. Very clean and helpful staff.
Quality gear and good service.
Great place and good sales prices.
I can't believe the store closes at 7pm. Wow. So much for shopping after work .
(Translated) Trade difficult to attend for a client with reduced mobility. No motorized basket and the layout makes the use of a personal scooter impossible. (Original) Commerce difficile a fréquenter pour un client a mobilité réduite. Aucun panier motorisé et l'aménagement rend l'utilisation d'un quadriporteur personnelle impossible.
(Translated) A lot of choices (Original) Beaucoup de choix
(Translated) Very good service (Original) Très bon service
Good service, helped me find what I needed when I couldn't.
Automotive team are great, especially when breaking the bad news that my car needed more fixing than we thought. Lady at the front counter was unnecessarily rude, didn't like her tone at all. If you're in customer service you should speak kindly to people
(Translated) Very good personal (Original) Personnels tres bien
Great selection and helpful staff.
Super helpful staff
(Translated) Very big with excellent price. (Original) Très grand avec d'excellent prix.
(Translated) For tires (Original) Pour les pneus
Great service
Went in to kill some time awesome stock in store
Great store!
Friendly staff good sales
Big store. Well serviced.
Extremely rude and not at all helpful staff. Need to retrain or hire some new people.
Staff is helpful and knowledgeable. Service is quick and the prices are amazing.
(Translated) New store with a good area and a lot of inventory. (Original) Nouveau magasin avec une bonne superficie et beaucoup d'inventaire.
Everything you need
Truth be told, I'm not a Canadian Tire fan at all. Most of them need MAJOR coaching in customer service, and many of their staff are downright rude. But THIS one is good. Classic small town experience. Friendly people and the usual huge variety of very fairly priced stuff. I say do it!
Every time, I call or go into the store, the service is excellent. Staff are happy and willing to help and make suggestions. That is all one can expect. Because of the great service, I shop there. They've got my business. Thanks for the great servicing.
Good service, friendly people, but the store felt a little dated. Like walking into the 90's, just a bit.
They don't have as good supplies as they used to
It is a good store but their prices for sand are too high. HD has 55lb bags of play sand for 7.63. CT has 2kg bags for 14.99
Just went in to get a gift card but do not like lining like cattle to the slaughterhouse- wish they would go back to the old way- waited way too long in the line
Not a bad selection of items. Parking is fine, lots of space and the snow is usually cleaned well enough to get around. Never used the mechanics there, so I can't provide a review on my experience with them. The staff are usually helpful although sometimes they will just give you directions as to which aisle you need to look in and don't try to help you any further. The store can have good deals once in awhile although I find you can buy items for cheaper elsewhere. The bike selection is terrible and the quality of bikes is hardly worth the money, too many mechanical issues to fix after using the bike for a short period of time.
Amazing store with great managers and team members.
Looking for a bike bell good selection.
(Translated) We find everything (Original) On trouve de tout
Smaller store but great selection
Fast prompt service
Not a fan on how hard it is to find someone to help with tools that are locked in cages. Nor am I happy with what they have done to the exit of the store.
Staff is quick to help when you ask for it.
Typical. Sale prices are just marked down to regular prices any more... better shopping at Amazon.
Ordered a socket online. Waited for 4 days, no email to pickup. I went to the parking lot and asked the runner if I could pick it up. He took my last name and went into the store, he came back and told me it'd be ready in a few hours. I then called the store and spoke to a "manager" advised her i live 20 minutes out of town, she said there was no way to pull the order early, even though they did 2 weeks previous for me.... So I drove to tsc which is about 5 minutes away... And boom I get the email that my CT order is ready... I go back... Pick up my order.. Get home and the socket is the wrong size... Worst experience ever... They are so u organized it's unreal..
Helpful staff
They are doing a great job Through all the covid policies
A Canadian legend. Found the plants I wanted at reasonable prices.
Will be moving to Barkoff st soon
Always have what I'm looking for - this time was simply some leather cleaner and sham glove????
(Translated) We find everything (Original) On trouve de tout
????
(Translated) With the new renovations this store is still my favorite stores. (Original) Avec les nouvelles rénovation ce magasin est toujours mon magasins préférez.
(Translated) Hey! We have everything you need but we do not have what you really need (Original) Hey ! On as toute ce qui 'il vous faut mais on na pas ce que vous faut vraiment desolé
Best place to buy hardwares and game items, gun collection - gud
(Translated) Great shopping ???? (Original) Super achats ????
Fast service always. Staff are always friendly.
Just finished a big shop here today, myself and another gentleman we’re waiting in the cash area when a man I assume was the manager stepped up and ran a till while he waited for another cashier to arrive. I let the gentleman behind me go first as he had only two items, I then proceeded to the other cashier when he was free. A minute later, the ‘manager’ approached as I was putting the last of my items into my cart, he asked me if I’d like help to my vehicle! Wow! I said I was fine, but wow! I didn’t know service like this was still offered especially in the larger store. I didn’t need assistance, but it was so very nice to have the offer extended. *as I was loading my truck, this same man, (manager?), was out in the parking lot with a broom and scoop doing a tidy up of his store lot - nice to see that kind of care and pride. Thanks for a great experience :)
Large well equipped Canadian tire
Excellent customer service!!!
Un incontournable quand on réside dans la région de Nouvelle (QC), que ce soit pour des produits de la maison, de jardinage, d'auto, etc.
They think I'm stealing..this is all. Canadian tires arch nemesis out.
Had good prices
Can't say I've ever had an issue at our local CT????
**SEE EDIT (Knowledgeable staff especially in the auto department, never hard to find someone to help you. They have a lot of inventory but that being said, the negative is narrow isles throughout the store. You can barely push a cart without banging into corners which I find difficult with three young children, so it's noticeable for me.) **EDIT when I was asked to write a review, I mistakenly thought it was for the Canadian Tire in Espanola. The review in brackets is for the Espanola location and the difference is that the isles are not as narrow or difficult to navigate in Elliot Lakes' Canadian Tire and I would not have removed a star from my rating.
Friendly staff got what I needed
Better personal service than other locations
They have everything you need. Great deals and excellent payment plans for credit card holders.Also get Canadian Tire money with your purchases that can be saved and used on future purchases. Friendly , helpful staff.
Bought some of the premier infinity paint(VERY happy with the product) on sale and ended up needing a few more cans. Went back and the gentleman in paint advised me the sale was off but he remembered me buying the other cans so he gave me the sale price anyways!
worst canadian tire ever
Really friendly and helpful staff
It is the ‘Old Style’ of Canadian Tire Store. It could do with a makeover. However the staff are friendly, helpful and available.
I went for a soda stream cartridge exchange and it was quick and easy. Later we did a propane tank exchange which was also super quick. This store is really doing a great job of keeping everyone safe and also keeping life's necessary trips happening easily.
On every Sunday morning, one of the busiest time, they only have 1 cashier before 10 am. Do not shop before then because you will have a minimum 45 minute wait should you be customer number two. This was my case and it piss me off.
Great deals but staff is hard to find for assistance
CT is one of the best hardware, house goods, Automotive Parts and Repair, garden center, camping supplies , outfitter etc. Coupled with a proper, satisfaction guaranteed, warranty and points program, CT is a unique assembly of inventory genre.
(Translated) Good service in general (Original) Bon service en général
Love It
First Canadian Tire I've been to w extremely helpful staff/sales walkers
(Translated) nice place (Original) مكان جميل
Very good experience .dale was very informative to me .much appreciated thks
Went today for paint and got all the help that anyperson could ask for. I was treated like gold.. one can,t get that everywhere.yes real good service.thank you.
The store is busy and well stocked. You can buy a wide variety of products from electronics, housewares, plants, automotive supplies, furniture and even clothing. It will move to a bigger location in the spring/summer of 2016.
Always a pleasure to visit Canadian Tire. No matter where you are in Canada the layout is very similar so easy to navigate.
They robbed me
Standard Canadian tire store, nothing overly special but nothing to complain about either.
This place hires CROOKS! I brought my truck in and it was making noise they said steady bearing is falling apart they change it cost me $391 for parts and labor. I leave still makes same noise was a loose u joint. I went back service manager and store manager said we replaced what was wrong. so they take me into shop to talk to the mechanic. I grab my steady bearing off his counter it was in perfect condition. nothing wrong with it. he had to cut it off! but then they say after wasting my time and money on something that was not broken is ill give you half your money back. Don't worry I have a lawyer and all the evidence on what they did video and audio of them acting like they know something. If corporate Canadian Tire reads this and wants my info ill gladly send you the videos and proof of your useless employees in this matter. and for the slob behind the service counter F U
Huge store.
Everyone is really helpful and they got a large variety of products.
All the plants my wife wanted but no vinegar for cleaning
Great store and very helpful staffs Customer service 10/10
Typically Quebec orientated. French ,and some employees cant be bothered. Not all cashiers are friendly . Overall blah expierence.
Canadian tire enough said
Great deals and good staff
They have what I'm looking for
Pretty good selection of different bulbs. Nice Christmas displays.
(Translated) Brand new, clean and well lit. (Original) Flambant neuf, propre et bien éclairé.
(Translated) I really like! (Original) J'aime beaucoup!
Most unmotivated workers I've ever seen they would rather openly ignore you than take the 3 seconds to answer a question
Well organized and lots of staff to assist. Did not have the same selection of what I was looking for as other locations. Very helpful staff.
Managed by the best ! U will never be more impressed by a Canadian Tire.
(Translated) Its very large (Original) Ses très grand
I usually don't fill these out but ... I have been going to Canadian Tire for as long as I can remember but well over 40 years and all over Canada and customer service has become non-existent and when you can find someone they might as well be from from Mars cause they don't have a clue about anything but it doesn't matter they wouldn't know where it is even if for some reason they knew what I was asking for please hire people with some basic knowledge and experience and toot sweet !
Their app is not correct for locating many items. Staff has little idea where specific items are.
(Translated) Yres satisfied (Original) Yres satisfaite
Friendly staff
Place to buy car parts just don't ask for help
Always good sales. They expanded their store and also made the isles wide enough for carts
Who doesn’t love Canadian Tire, it’s like an old friend, the staffs always seems to be knowledgeable & helpful, with some other big box stores that’s not always the case. But every time we are there we always find good products and at reasonable prices most of the time.
Friendly Staff. Great prices in the Clearance Areas. Quality products.
Store is better more selextion in new location.
good
No one has a PAL to sell firearms on Saturdays and the sports (hunting/fishing) has next to nothing.
If you don't speak French, don't bother. I'm sure the service is fine for the French-speaking population, but English-speaking customers are turned away by staff who claim no one speaks English. In a bilingual community in a bilingual province, this level of bigotry is intolerable.
Great Prices if you shop from their sales catalogues
Great! friendly and clean.
Service is questionable?
Just like the reviewer stated a couple of reviews down, I was ridiculously harassed by an employee, while shopping at this sorry excuse for a Canadian Tire. I too ride a motorcycle, therefore if I intend to do any shopping, a backpack is a must. My backpack is an official issued piece of kit of the Canadian Forces. I received it as a gift from the Commander of the Northern Task Force, as a thank you for a job well-done, while on a winter exercise with Yellowknife 440 Squadron. This backpack means more to me than most anything else I own, and I refuse to let it out of my sight. Period. I have since retired from the Air Force, and as many ex-military members do, I have grown out my hair, after so many years of having to wear it 'high and tight'. I am not sure if it was my shoulder length hair that lead this particular employee to assume I was a thieving criminal, or just the fact that I was wearing a very nice camouflage backpack, but whatever it was, he felt compelled to flex his 'authority', and demand that I relinquish it to him, and he would take it to the front cash, and I could recover it as I checked out. I had already met, and been seen by about ten other employees, who had no issue with me wearing my backpack as I shopped, so why this guy felt the need to challenge me, I'm not sure. I have not even as much as considered stealing anything in my life, so I found this unwanted attention, complete with, what was basically an accusation, to be quite infuriating. I had already picked up some products from the car wax section, which totaled about seventy dollars, and had those in my arms, as I browsed the bath section. That was when he made the request, to which I told him I would not be complying. 'You can either give me your backpack, or you can leave the store', he proclaimed. I asked him why in the hell should I trust him, when he clearly didn't trust me? He rudely muttered something about 'store policies', and said that, 'I was lucky that he wasn't going to search my bag...' I told him that I would really like to see him try, as I am well-aware that he had no legal grounds to perform a search of me, or my bag, and there was nothing in it which he'd be interested in anyway... As he directed me to the front of the store, (because I obviously didn't know where it was) we had a good back and forth while we walked to the cashiers. He directed me to cash number one, where, 'l could pay for my items, and leave the store immediately after doing so'. Well, that was the final straw... I'm not a thief, and I had no intentions whatsoever of stealing any product from that store. So, as he stood there with his arms folded in a tough-guy pose, I threw my arms up, dropping the six, or seven items I had, onto the floor, and told Mr. Tough-Guy that I'd changed my mind, and he'd better make himself useful, and return the approximately seventy-dollar sale he just cost his employer, back to the shelves. I then turned, and walked out the front doors of the store, where I will never return again. When will these morons who make these policies realize, that for the amount of actual theft they prevent, they lose three times as much in sales, from honest customers who they have offended? Oh well... Their loss. There are plenty of other places to shop, where I don't get harassed, and don't get accused of being a criminal...
Good selection clean environment
was just there yesterday looking for a tin of roof patch tar and i was there for over 25minutes looking for it .not a single employees around just a mystery shopper that wasnt any help..i had a leak on my roof and really didnt have the extra time to spare..i would give zero stars but had to give it one to leave a review . next time i will be going to home depot
(Translated) Have all can find in this store (Original) Ont peux tous trouver dans ce magasin
(Translated) Great service (Original) Super service
This place is like my future tool shed =) jk
My car broke down just outside of town and brought it here. Unfortunately the service centre is closed on Sundays but they were quick to get it diagnosed and repaired early Monday. The service was great. I also browsed the store and found a lot of things I don't normally find in other Canadian Tires. Mostly knick knack and impulse buy things but it was nice to see.
(Translated) The staff are nice and it's near my home. (Original) Le personnel est gentil et c'est près de chez moi.
It was fine. They had what I needed. Friendly staff!
good
Fantastic automotive service. I never would think that a Canadian Tire auto shop would provide 10x better service, prices and help then private shops but they do. I called almost every shop asking if they would install a part in my vehicle …
Very good service
Easy to find what I was looking for web site included what isles it was in .helpful staff .friendly cashiers .
Good service! But sometimes to get a clerk for a certain area it can take long
Well maintained store with friendly staff
Pretty standard Canadian tire with all the Canadian tire things
I just had my keys cut and the service was excellent, I would recommend anyone to go there, they have everything from house hold stuff, pet supplies, seasonal odds and ends and much more.
(Translated) Good choice and good price (Original) Bon choix et bon prix
I have always found the staff friendly and helpful, and the range of products is great.
Always a few good deals weekly
I was looking for some wood in hardware for my new project. One of the friendly workers there, Tin, was super helpful and nice.
Always take care of me and my vehicles well
The stuffs helped me a lot
Store is well organized, enough cashier open to handle flow. Wash Room Clean
What's not to love, its Canadian Tire. Store Manager Keith, and the staff do a great job of keeping the shelves stocked and they have excellent customer service.
If you want me not to carry my backpack in your store, I understand you do not know me or know that I am not a thief. Shoplifters suck. I however also do not know you and also feel I cannot trust you with my bag. How about rather than us all getting into a fight you put some lockers with electronic locks at the front of your store for my bag that way we can both feel safe and secure. I have seen this in Asia and it works great and everyone gets along. Just a thought...
Always friendly and helpful
It was ok... I found the aisles very cluttered, I had a very hard time walking up and down a lot of aisles with a service dog, and my disability with my leg.
This store is a waste of time . I try to shop local however they never have the sale stuff out. Hardly ever carry what I need . I find myself having to go to Espanola to get items that should be in stock for a sale .
(Translated) often different web and store inventory. sometimes difficult to find help but when we succeed they have always been helpful (Original) inventaire web et magasin souvent differents. parfois difficile a trouver de l'aide mais lorsque l'on réussi ils ont toujours été serviable
Friendly atmosphere but small store. Unable to carry everything.
Great place to spend money if you're bored
(Translated) Variety of products and offers. (Original) Variedad de productos y ofertas.
(Translated) Good service (Original) Bon service
I always love canadian tire.
(Translated) The employees are not trained on certain things but on the whole it is okay. (Original) Les employés ne sont pas formés sur certaines chose mais dans l'ensemble sa va
The most horrendous customer service experience from auto department. Kept me waiting an hour before letting me know they wouldn't change my tires because of some arbitrary speed rating policy that every other tire shop says is ridiculous! Flippant rude staff who were completely unapologetic.
I love the online search engine, tells you the aisle and availability and amount of the thing you're looking for. No more asking around.
Got a battery charger from a different canadian tire. They helped look it up and warranty it and were great about it.
The parking in front is a little sparse, but you can park in the back by the auto center in the daytime.
You think Canadian Tire located in beautiful British Columbia would have more RV supplies. Guess they don't want more business
I love the user experience on the Canadian Tire website. It's amazing to me that I can quickly search for any item and see if it's in stock at my preferred store. When I click on an item of interest I see how many they have left in stock and the aisle number as well ????. Knowing exactly where to get what I want has helped me breeze in and out of that big store many times without having to ask for help locating anything. I find this amaaaaazing. Good job Canadian Tire ????????!!! (Disclaimer - I know I sound like a gushing promoter so let me mention that I neither work for Canadian Tire nor know anyone there)
Got skates but they didint help
DONT STOP HERE!!! We were travelling through from Cornwall to Toronto when I notice my tire light came in my car. we stopped at Canadian tire and they were two guys standing in the garage my son asked them if they can look at my tire they replied “go across the parking lot and put air in your tire yourself”. We couldn’t find the self-serve tire machine I went into the store later and complained to the parts manager. He put air in my tire. We got back to Toronto to find out there was a nail in my tire. We could have gotten into a bad accident on the 401. LAZY USELSS WORKERS!!!
Often understaffed, but the selection and prices are good and the staff are extremely friendly. One stop shopping.
(Translated) Enlarged and wonderful! (Original) Agrandie et merveilleux!
Just browsing a smaller store.
It's pretty obvious that the staff at this location have better training and job fulfillment than at other locations. People here are friendly and helpful. Yesterday I was staring mindlessly into a display case and was actually asked by an employee if I needed some help, can't think of the last time that has happened to me at CT.
(Translated) Super store i love (Original) Magasin super j adore
I found the store to be very disorganized and cluttery today.
They keep alot of stock on the shelves and variety. Could do more with Atv dept and RV shelves. Missing basic stuff like RV bumper caps. And Atv dept has almost nothing considering many Atv riders in this area. Eg Boots, Gloves and basic Atv parts, Eg mirrors phone, Gps holders storage compartments for racks. Just basic stuff. Do this and you get 5 stars.
Good, helpful for finding a product.
Not the powerhouse it once was. Past few times I've gone in there staff (specifically in the auto department) have been knowledgeable and often rude. Nonetheless, large selection of goods if you know what youre looking for
Way more organized then Fort st John always stop in when im in DC
Not dog friendly ???????? while other Canadian tire stores even ask you to not leave your pets in the hot car this store doesn’t care apparently. We’ll be shopping somewhere else!
(Translated) I often find what I'm looking for different items (Original) Je trouve souvent ce que je cherche différents articles
Very hard to maneuver a shopping cart due to products in the isles
4 employees behind front desk all grown women almost walked put poorest service i ever had EVER
Not a bad place, but sometimes lacking stock on key sale items at the start of the sale.
Great place
(Translated) Grandiose (Original) Grandiose
Very helpful staff courteous
Good service, some narrow aisles and poor wifi.
We were helped by James at customer service today. He helped us exchange some muffler parts without receipt but extensive research into our debit transactions history. He spoke with his manager and got approval to give us an in-store credit for the parts and we are able to continue our project car because of this. Thanks James, you've saved us a lot of heartache and time. Thank you Canadian Tire!
Always a joy shopping at CT
Top of the line automotive service department. Had a problem and was resolved without delay
Called several times got transferred to the auto dept and the phone line went dead tried three times then explained the situation to the front desk all for not ..that lazy person who answered my call just keep doing the same transfer after …
Always a great experience. Staff friendly and knowledgeable about the items in the store.
Amazing staff. Best can tire I've been to in Canada
(Translated) Lots of goods, very clean and very well arranged (Original) Beaucoup de marchandises, très propre et très bien disposees
Great service in every department. The bathroom was vulgar.
Great service.
(Translated) A must, always a lot of choice! (Original) Un incontournable , toujours beaucoup de choix !
You need it. It's probably here!
This is a review for the garden centre. I called 4 times because the people answering the phone didnt know how to transfer to different departments when they didnt know the answer. Obviously the people i spoke to were trying to help but even the person in the plant or seasonal department didnt know what an echinacea was... i was kind of hoping the person answering the phone would be capable of answering the question specific to their department. They were suoer nice and i totally understand that its difficult when people call, but why have a phone if its not helpful.
Small town Canadian Tire store with a decent selection.
Like the store wish it was bigger so much stuff jammed in a small store .
Clean, well organized with super friendlu staff
Ups and downs but generally good enough I guess for Elliot Lake?
Well supplied departments. Great, helpful staff. Always find what I need.
This store has greatly deteriorated under its new owner: (1) Store no longer accepts used oil for recycling. This is outrageous for a company that sells so much oil. (2) Store evidently terminated all the previous owner's staff - new staff is far less knowledgeable. (3) Store has few staff on floor to answer questions -frequently have to search to find someone. (4) Store very rarely has sufficient cashiers - leading to frequent long checkout lines.. (5) Store distrusts us: they prohibit backpacks in store -must be checked at counter). I've been a long-time CTC customer, but I avoid this store and shop at others.
Just great service and very nice store since renovation.
Really a lovely place to shop for almost anything and not hard to deal with at all.
Thank you for the help on Boxing Day.. I know things were flying off the shelves and 3 associates were able to get what we were looking for, amazing team and friendly staff..
In garage. Super .fast and friendly service
Elliot lake Canadian Tire one stop place get everything u need
Lots of parking staff very good and very helpfull
Pretty darn average Canadian tire. Lots of stuff you need...just make sure you dont pay full price.
Awesome store, it has everything you need and more!
(Translated) Very efficient parking area !!! (Original) Très efficiente aire de parking !!!
(Translated) Caring staff The best organized TC of T-R (Original) Personnel attentionné Le CT le mieux organisé de T-R
Really helpful
We have the nices store in eastern Canada.
Large Canadian tire store with friendly staff.
Hate the way they set up their check out lines
I placed an order to pick up in store over a month ago and was getting no updates. Sent an email about it weeks ago and got no response. It said they had zero in stock in store but every other store on the island has the item I wanted so I don’t get why it was taking so long. Went in store yesterday and they had so many on the shelf but my order was just still processing and no one had responded to my email still. Also the parking lot was an icy mess when other parking lots in the same complex were much better. You clearly sell salt and snow shovels - spread some of that stuff to make it a safer, less stressful experience for customers.
Great customer service tonight, even when we were there so close to them closing!
Worst ever customer service!!!!
They have most of what you might need.
Quite busy but got through checkout quickly
Helpful staff...
The best kind of story you could ever want to have in your hometown I would love one there in Oroville California Canadian Tire
Manager was really helpful when we came back due to wrong parts given to us. Thanks!
the staff were friendly
It's ok
good
This last visit to Canadian Tire was awful. We were to pick up a kayak, which was purchased as a gift and to be picked up today. We went there and the kayak was nowhere to be found!! Five or six employees muddled about for over an hour, with no success finding the paid for kayak! My partner, because of a trip planned this week, purchased another kayak at $100 more than the one purchased, as a gift. Further to that, last Fall, I purchased 4 tires and some other items valued at over a thousand bucks. When I got to the till, the cashier asked me for around $300. I mentioned that couldn't be correct. She could not have charged me for the tires, which were $600. After a few minutes, fussing with the till, she assured me that the amount was indeed around $300. I paid her but when I got to my car, I could not leave the parking lot. I went back to the store, explained what had just occurred. I insisted there was an error and paid the $600 for the tires!! Cashier training: fail!!
Not so common in a Canadian Tire so it has to be said. Got great assistance from the staff here. Available, friendly and smart, they were very caring and listening helped me find the right solution for my problem. Plus it was really fast and cheap solution
Shopped at this Canadian tire for 20 years. Great store with excellent staff
Great store a varity of things you might need
Love this store. Lots of variety of goods. Good prices too.
I started by trying to buy a sale item in our local Courtenay store. They didn't have 8item, so I asked if someone could contact a nearby store and inquire if the item was available. A call to the Campbell River store proved fruitful and they agreed to hold it for me. When I got to CR, the clerk knew about the hold, but, it took a wh6to find. In the end, this was one of the best experiences I have had with Canadian Tire.
Have always been very happy with my experience here. Love the garden centre when it's open and store has a decent selection of stuff. Cashiers are always helpful and there's cookies for my dog :) Recently had some tires installed at the service centre and was very happy with the advice given on tires as well as the overall service and installation
(Translated) Friendly staff (Original) Personnels conviviales
Nice and new
Really good service
Was happy to see they hired security to enforce mask rules. After a recent trip to home depot with 2 customers not wearing masks properly and not being asked to leave, I'm going to stick with Canadian Tire. Bought an electric lawn mower here almost 3 years ago, still going strong. Good selection and strong return policy.
Very small Canadian Tire. Often need to ask if items are in stock, as they are not on the sales floor.
Great Canadian Tire for a small community
Okay for general hardware, warranty can be finicky and layout is a bit confusing.
Employees very helpful!
Great sales happening
(Translated) There are really good prices (Original) Il y a vraiment de bon prix
I always have to stop by the Canadian Tire in Brockville when I am home. I remember going there as a young lad and buying my first set of ratchet wrenches for my first car.
New look, more items
The staff is really helpful and friendly. They sell useful and important products at a very reasonable price. I enjoy collecting CT money. This location is well kept and has always had what I'm looking for.
Great place to get what you need. The store is clean and staff are friendly.
Helpful staff clean store easy to find what i needed.
On reserve so that's good for taxes. Always find a deal here.
staff shortage and cashier rudeness
They have such great service. Their new curbside pickup is awesome. Enjoy shopping there!
I can bring my Dog, she loves it.
Couldn't find the stuff I came for even though their website says they have it. Overall it was good. The staff was friendly..
Always find what I'm looking for and their garage has been reliable. The store has a nice atmosphere and staff are friendly.
Very good service
Thanks to the service dept. Especially Ian, peter and Ron for fantastic service and advice with our radiator problem.
Can't exchange something that doesn't work
Excellent all around! Friendly staff. ????
My experience at Canadian Tire, (Dawson Creek) has been nothing but great lately and before it was good. I am pleased with Kim's help and information when I take in my car. (Automotive's Dept). She is above average in her help and knowledge and also thanks to the mechanics who did the great work on my car! Thanks!
Never seem to have what I'm looking for.
Roofed the expansion
Good product selection, amazing sales sometimes, hard to find things, not enough staff.
Good CT store, friendly staff
Just about a one stop shop.
Easy to get around
Always lots of selection
Store can get crowded. They're expanding / remodelling now. Sometimes staff can seem a bit grouchy or snappy with you. Online orders could be better as the app will tell me it's ready when it's not and staff will act like it's my fault for coming early.
It's Canadian Tire. Overpriced most days unless you get things on sale but carry nearly every item. These people complaining about getting there car fixed at a Canadian tire ? Of course there gonna try to sell you stuff you don't need. There are no mechanics there. They are called parts changers and you gotta be a fool for taking your car into any big Corp for anything. Stay small, keep it to local mechanics or do it yourself. But c.tire There ok. Worth a visit
The wo-man store .. lol
Very clean well laid out store great mechanics as well
Everything's easy to find and what i look for is always available
The staff at this location are great, I just bought two kayaks here, and its where I buy most my fishing equiptment.
(Translated) We find excellent service! (Original) On trouve de tout excellent service!
Nice store, lots of stuff. Staff was friendly and attentive.
Regular ol' Canadian Tire. Large by Valley standards, always find something I need when I go in. Good selection and staff know where stuff is, also knowledgeable and helpful.
I love perusing the clearance sections, while using the free internet to look at the clearance items in their website. Polite, helpful staff. My favorite store.
Very helpful and nice.
A bit better than average Canadian Tire store. Good selection not very crowded with room in the aisles. Also has a service dept.
Baught a portable compressure , had a flat tire ! The folks here where very hepfule with me ... overall great service ????????????
Ordered online twice.... cant find my items twice... 700$ and more each time. Dont buy anything there unless you can see it with your eyes or else it is probably lost.
Car needed more work than expected but one of the service fellows called for a necessary recycled part and found it right away. Always honest and look for ways to help deal with unexpected costs. Thanks
Love my CT
Went to get my tires torqued and was seen pretty much right away. The guy at the counter was very friendly, polite and chatty.
(Translated) Inventory often wrong otherwise good service (Original) Inventaire souvent faux sinon bon service
Love shopping there
People are pretty helpful if youre searching for something
Always friendly and large, great priced selection.
Well kept & good costumer experience
(Translated) Department store and fall asleep with variety (Original) Grand magasin et endorment de variété
My dog and I liked the pet section.
new store Grand opening Very friendly staff
Rude staff. Not helpful. Lack of selection. Customer service was a little bit helpful but overall I didn't fi d what I was looking for and even my 5 year old niece commented about the rude staff
(Translated) Good size, Good location (near the 40) courteous service (Original) Bonne superficie, Bon emplacement (près de la 40) service courtois
Canadian tire Brooks said I need new bearings for my Nissan when I went down there to get my breaks done. He also said I might not make it home to NORTH Battleford sk. I took the risk and drove it there anyway. I then went to NAPA to get the bearings witch where better and cheaper then CANADAIN tire and took my Nissan to my friend Bow who is a certified mechanic for 30 years and said there is nothing wrong with my Bearings . THANKS CANADIAN TIRE FOR THE STRESS AND WAISTING MY TIME AND MONEY.
(Translated) Excellent service !!! (Original) Excellent service!!!
Had hand sanitizers and free masks available at entrance.
Good customer service from cashiers, can be difficult locating sales items (not on shelves)
Wow. Clean store and friendly staff. I asked two questions. Where is x? Immediate pleasant answers down aisle 22 and 25 with perfect pinpoint accuracy.
Sport dept. Young man assisted me in finding what I was looking for. Offered his help as I was scanning an item, told me he would help to look for it, when we noticed it was not on the higher shelf, he told me he would go verify the back stock and returned quickly with what I was looking for. Loved the service and appreciated his knowledge and will to help.
Jan 5 2022 approx 5:30pm operator#72034 At checkout I was prompted to pay credit or debit, I submitted cash, the cashier scoffs at my money! Rude older woman.. if she is going to be judging me by my method of payment or attempting to embarrass me In front of the other customer waiting in line she shouldn’t be working the tills. I believe this isn’t the first time I’ve encountered this worker
great service.
(Translated) Very good service (Original) Très bon service
(Translated) Big area when you are looking for something in particular..and you have not much time to shop..tu searched for a long time Clerks in minimum number too busy to answer or else in found pad (Original) Grande surface quand tu cherche qq chose en particulier..et que tu n'as pas bcp de temps pr magasiner..tu cherches longtemps Les commis en nombre minimal trop occupes pr repondre ou bien in en trouve pad
Had to wait over an hour for the employee to find the tires I wanted to buy
All was good. Great price.
Good survive, and have a lot of things that a person is looking for and good quality..
(Translated) Excellent ???? service (Original) Excellent ???? service
Big shout out to Canadian Tire in Dawson Creek tonight. They really helped us out when Grande Prairie Canadian Tire wouldn’t. I wish I remembered the names of the two ladies at customer service. You gals are fantastic! ????????????
You know, Canadian Tire used to be mostly auto parts, been going there for close to 50 years. Over time they have added to there product range and now sell most household and gardeners goods too. Shop wisely for amazing weekly specials! Picked up 40 watt solar panels for 70% off today, solar power to run our greenhouse electrics.
Staff are not that knowledgeable to be honest..... I always have a lot of young women working there who don't know much..... Canadian Tire seems to hire minimum wage untrained staff for general floor work
(Translated) Nice department store lots of choice (Original) Beau grand magasin beaucoup de choix
When you find the right staff they know what they're doing but sometimes you're just standing waiting.
Friendly and knowledgeble staff. Full service garage and competent licenced mechanics
Great prices, good selection of outdoor goods. Sales are always good.
The store at this location is awesome and the people who work there are amazing and are incredibly helpful and friendly. If you find yourself in Campbell River I strongly recommend that you visit this location, even if you don't need anything from there.
Hw8dhehdvduwbd suwhdbs hi wi Canadia
(Translated) We always find everything (Original) On trouve toujours tout
This is a smaller older style Canadian Tire, it still has what you want, it just feels more cramped. The staff here are helpful and friendly. Personally I hate this parking lot however.
Rarely ever the stock in store though shown and promoted online.
Nice
Order was ready when I arrived. Gast in and out.
Still love Canadian Tire
Good
(Translated) Variety and good service (Original) Variété et bon service
Brand New store! More stuff!
One of my favorite places
Free install service when I purchase wiper blades there
Merchandise is well laid out and they have a huge selection of different categories of goods. It caters for the motorist, the cyclist and a host of other sports, the carpenter or hobbyist, kitchenware, fuel for open fires or the furnace plus a lot more than I can list here. It's bright and cheery and staff are friendly and helpful. You'll probably find what you're looking for.
I give this place the worst possible rating I can. I had a manager of the store named sue threaten to call the RCMP on me after I questioned her on a price check in the store. Then she lied to me about why the price was wrong and I called her on it. She then caused a huge scene and actually argued with me in the store over an $8 price discrepancy, and said she would have me removed from the store, for simply questioning an unclearly marked price. This place is a complete joke. This lady should be fired! Seriously go to Walmart or anywhere else. Support business that actually care about their customers. This lady doesn't deserve to have a job. Ide give a 0/5 but 1 is the lowest I can go . SHOP ANYWHERE ELSE
Like most Canadian Tire locations, always good to browse through, always a sale happening. LPT: If you encounter the nice folks pushing to get everyone walking through the doors to sign up for the Triangle MC, and you're just not interested, tell them you "have one already" and they'll leave you alone!
(Translated) We find everything. Good service, (Original) On trouve de tout. Bon service,
(Translated) Quick! (Original) Rapide!
Some flyer items not carried or locatible
I went on this place for my oil change the old man working in automotive section is not having his concentration. He wanted to charge me 140 dollars for oil change and he checked something with the car didn't even mention that he gonna charge for that even I asked him too. Only the mechanic who changed the oil was nyc with me.he explained everything very well. Overall bad experience.
So far has everything I need.
Great auto and in store service. Like small town.
Love it
Quick and efficient
Good Canadian Tire with good Canadian tire stuff.
Good place
(Translated) Superb store, good variety of products and courteous employees, but prices are higher than their competitors on many items ... Shop before you buy! (Original) Superbe magasin, bonne variété de produits et employés courtois, mais les prix sont plus élèves que leurs concurrents sur plusieurs articles... Magasinez avant d'acheter!
Had exactly what I needed. Helpful staff.
(Translated) Nice and wanted items in stock. (Original) Sympas et items voulut en stock.
Great service
Nice little store
(Translated) You can buy something you do not expect to find (Original) Можно купить то что не ожидаеш найти
Quick service, awesome employees :)
Need more people working, we as customers should not have to look for a employee to find something!!!
Great greenhouse selection, inside is well maintained and very friendly staff
You can get almost anything here.
Employees are next to useless, dont give out points or even ask for your card to collect Cdn Tire Money, when I asked, the the reply was "we dont do that, you need your card or a phone number" and when I stated she didnt ask me for my phone number, just rang it in, I got a look that definitely does not belong behind a counter or dealing with the public. Don't shop here ever, save yourself
This store is a mess. New owners have really junked it up. Hopefully it helps with business. I do like that they have started selling minnows.
We're not from here so we were very pleasantly surprised to find this well stocked and sizeable CT.
(Translated) The only place to put rubbers on Sunday (Original) La seule place pour poser des rubbers le Dimanche
What lacks in supplies they make up in customer service! Edit 2021: Best prices for fishing gear, and very helpful staff. Big line ups since covid, but I'm glad they're open again!
I found everything I needed for everyone on my Xmas list
Great place for all recreational goods, or other stuff.
Love to support Canadian big box stores
They are always helpful and efficient! What a great team
I had some issues this last time I went there, however as I was leaving the parking lot in my vehicle, one of the older women that works there asked if she could help me. And I was able to get my $200 item. It's a very busy place, the staff is hit or miss, the good ones are so busy they don't get to stop.. while the other ones stand and look at the wall. I would go back, but it's hit or miss.
Excellent service
Always clean, and very easy to locate things.
Have you seen the new sports fishing and hunting area? The carving are amazing
Excellent tire service. Staff is friendly.
Best thing is they are pet friendly
Great place to socialize with friends also
Purchase online and I take advantage of their free 'curbside' pick up. Friendly, organized staff. My online orders are usually ready to pick up the same day. COVID protocols are being observed.
Staff was very helpful, but had to wait some time for them to show up in the sports department, even after asking at customer service department.
To many people in the store
Great place
Always a great experience when shopping in here.
Completely useless since covid. You might as well shop at Amazon as you will get better service there. Nobody will answer the phone and if they do, they'll just transfer you to someone that doesn't answer their phone. Update: I called the number that was given to me. It's just a generic Canadian Tire phone number. I was put on hold. Probably "because of Covid".
Canadian tire is really a hit or miss experience. I enjoy browsing through their large amount of goods and when they have a sale, it's a real sale. Though a few things could be improved like the selection of items or lack there of. Also their credit card salesmen are a big put off and I have always wanted to leave after an encounter with them. Their help services are really good, but their cashiers are unfriendly. I went to buy pipefitting pieces to build a home project and the cashier kept asking me if I knew what I was doing buying these items and giving me strange looks, I almost went somewhere else.
(Translated) Good service and courteous (Original) Bon service et courtois
This is my go to store for oil change, only!...so far the service I have received has been good untill I brought in a 6cyclinder SUV and that's when this store disappointed me. I took a BMW X3 in to change a burnt out headlight. I bought the light bulb for $100+tax at this store. I have the mechanic change the bulb, I was charge another $100+tax. The bulb did not light on. The mecahnic said the headlight power source have issue that I should take it to the dealer then I told the mechanic to remove the bulb since it's new so that I can fix the power source issue. I was told I have to pay $60+tax for the mecahnic to remove the headlight, really! The receptionist at the mecahnic told me it doesn't matter if they repair/fix car problems as long as I request for a service I pay for it. Mind you I have been to multiple Canadian Tire stores across the nation and from my experience, if the mechanic can't repair I don't pay. Because the service rendered was not successful. I don't have to be a mechanic to know that...prior to going to Canadian Tire I has already went to Mr. Lube on Douglas they inserted the bulb and remove the bulb it took them 2-3hrs and I pay nothing, yes! I pay nothing. Eversince then I have not use this facility mehanics for my auto needs. I hope Canadian Tire talk to their auto/mecahnic department. I am sure they are also the face of the store.
I bought my truck tires here. Without telling me they charged me a $20 "predisposal fee" for my old tires which I wanted to keep. The people in the automotive department are very unfriendly and unhelpful, they avoid eye contact and don't introduce themselves when you approach them. When I later got my tires changed there I had to tell them 4 times that I wanted to keep my old tires, and they still forgot. They also charged me 7dollars for "oiling the back hatch of my truck's topper" because they couldn't get it open apparently. The hatch squeaks just the same so I think very low of the employees at this particular Canadian tire. I will not be going there again.
Had good help from the plumbing department Saturday
I asked for assistance and found my stuff and was out in a few minutes.
(Translated) The mechanic did not check properly whether the new alternator was charging the battery. Chu fall down in half an hour (Original) Le mécanicien a pas vérifié comme il faut si le nouvel alternateur chargeait la batterie. Chu retomber en panne dans la demiheure
This store is always overcrowded, product is stacked so poorly in aisles that you can't get a cart through. The staff does not seem to be knowledgeable about where products are.
Reliable for what's needed
Store desperately out of date. The staff are great, and I have received great customer service, particularly in the auto service. But, the store is cramped and small. I am surprised Dauphin hasn't gotten a better Cdn Tire building already.
Highly recommend you look up your product online first and it will tell you in store where the item is located in the store. Eliminates the need to wander around looking.
Went in for an oil change. Super helpfull staff. Appreciated the honesty and help with choices! Will be back for sure!
Mechanics are great.
Lots of selection of tents. Always friendly staff willing to help.
Good for returning merchandise, no problems
(Translated) Excellent (Original) Excellent
Small store but clean and well stock for the size of store.
(Translated) This place is great! (Original) Cet endroit est super !
Great customer service saved my knees from walking around too much
Helpful staff, generally they have, within reason, what you need. During the current Covid pandemic they take safety somewhat seriously. I would have liked to see their employees on the floor wearing masks, for the safety of their customers as well as themselves, and customers should be wearing masks as well but it's not the standard to make them mandatory yet.
(Translated) Very good service from the supervisor Mr Denis Fournier (Original) Très bon service du superviseur Mr Denis Fournier
I'm a guy why wouldn't I love it!
I like checking out McKenzie Seeds displays
Helpful staff
(Translated) The butt to change just tank brakes (Original) La crosse pour changer juste des freins de char
Great place for men
Easy to find what I needed. Typical Canadian Tire store. Good location, clean.
It was fine, just as I would expect
Was a great week for shopping, Lots of good sales
(Translated) I do not remember finding what I was looking for. (Original) Je ne me souvient pas d'avoir trouver ce que je cherchais.
Always a good choice.
In and out. No wait
Great place for great goodies with knowledge staff
We like supporting a Canadian company when we can. It's pretty much our default stop for many things in our household, including camping gear, kitchen appliances and even sporting gear.
Very small, cramped store with tiny isles and small inventory on hand.
Happy with this place sofar
Had everything I needed in 1 stop
Every time I come here I swear I will never come back, and every time I need something cheap and quick they remind me why that is
Store is quite small and cramped. Hard to get around.
Great store !!!
Awesome, staff is very friendly
Employees helped get a second product of the same item when there were none on the shelf. Excellent service and friendly staff.
Very slow going through cashier, every visit there has only been one lane open.
I am newly disabled and found things difficult. Very young staff did their best but not all disabilities are visible
Nice to go into the store.always great service .
I always enjoy shopping at CT
Helpful staff
Just now, making a purchase. Only one in line. Debit machines not working. Had to use a second till. Waited for service while the two employees (one possibly management) had a conversation about a 3rd (I assume) ex-employee. The place could use a customer service lesson or two.
Great store! Really decent hunting and fishing department, they also allow your furry pets to visit as well!
Good store and good service
Had what I was looking for.
(Translated) I do not like too much (Original) perso j'aime pas trop
Came to this store to buy a headlight bulb for my car on Friday. Went to parts and Simon Bruton from parts was kind enough to not only locate the bulb for me in the store but he also installed it for me as well! I appreciate how he went out of his way and went that extra mile for me. Thank you very much Simon!!! I appreciate your kind service and I will be back . ????????????????????????
Winter in the north. Passing through. Took my my dog in. Stopped at the door. Told dogs are not allowed. Then ESCORTED off premises. There where no signs and no online alerts saying "this Canadian tire does not allow dogs". Thanks for the unnecessary embarrassment .
These have excellent service as well as customer service????
Lots of sales
Great auto service at a very reasonable price. Had the front brakes on my hightop van totally replaced. When I was called to say the job was done (after a couple of hours) I asked the svce mgr what they had left out. He said he put two mechanics on it. When I saw the invoice it was a couple of hundred less than what was originally quoted. Like Arnie once said..."I'll be back!"
In BC we are trying to promote using reusable bags not dissuade from it. Had an employee follow me and treat me like a thief simply because I had a reusable bag. Will be shopping else where. …
Large selection and decent service
Tho there was no toilet paper or cleaning supplies that I usually use. The staff was very helpful.and cheerful.
A good neighbourhood Canadian Tire !
(Translated) His check mark (Original) Sa coche
Good prices and lots to choose from
????
Good canadian tire store to shop in. Well layed out and good prices.
You want to experience top notch customer service? Come to this location and ask for Jordan. He is a straight-shooter with "upper management" written all over him.
Good service
Had trouble finding product, found peter who helped me and was very polite and a++++
went for fishing gear. it was a canadian tire. lol. lots more than wally-world thata for sure.
Not the best place to shop
(Translated) I received a good service thank you (Original) J'ai reçu un bon service merci
Love the coffee
Always helpful! Always have what I'm looking for!
I was very impressed with this location and helpful staff. I popped in at a very busy time and was helped by two staff members who definitely knew their store and product lines. Huge array of products and the layout was great. I would definitely come back and recommend.
They have online only and it doesn't show any of the clearance items that make this store worth going to . Can't call to buy , the rep outside was ignorant as well . The cashiers are very polite so I will leave that complement. However I now have to go to Walmart to get a TV. Your rep outside is rude. When I asked if I could find out about clearance tvs he said .. try back next week on Tues possibly... lost my business for good and I've spent quite a few 1000 bucks here this year alone...
(Translated) There is everything ! (Original) Il y a de tout !
Staff helpful at locating small items in abundantly stocked displays.
Just an ok Canadian Tire. Not a ton of selection but good enough for basics
Customer service was very good, Deb H was very pleasant as always.
Lousy staff attitude!!
Very friendly staff, store is organized, and my favorite part - pet friendly! We went to the Canadian Tire in Courtney and they wouldn't let our dog in, so this is our go to store.
One of my favourite places to go shopping wonderful selection she prices and always got some kind of a special going on
The store in Nanaimo is the best CT I ever was at .lots of help and had everything
(Translated) New store in cap de la madeleine (Original) Nouveau magasin à cap de la madeleine
My experiences at this Canadian Tire have been so great! The staff were so willing to help. The staff were also friendly and professional I was impressed. Just an example; I wanted a car stereo, I asked at the parts counter expecting an answer of "they are in isle 23" or "I don't know, I work the parts counter". However, he came around from behind the parts counter and took me to the stereos! And he even had the key with him.
They always have what I need. It's a great store.
Great staff but crAmped store. Went to purchase item that said was in stock an employee's couldnt find
What do you say about it... It's Canadian Tire????????♀️
Always well stocked, well organized. They have competed the renovations at the checkouts to make lines easier and faster. Every staff member I've interacted with has been friendly, helpful and knowledgeable.
What Canadian Tire store willingly refutes the entry of pets? Terrible ownership.
Terrible customer service
Check my back pack? Not again.
(Translated) You can find everything, just check if the items are super special, otherwise we risk paying too much! (Original) On y trouve de tout, faut juste vérifier si les items sont en super spécial, sinon on risque de payer trop cher !
Friendly ppl clean always well stocked
Always a great place to shop!!
Clean friendly and able to find what we were looking for. Just need faster check out
Canadian tire Digby N.S is one of my fav stores. I got my ride on here, my generator. I get oil changes here undercoating. Tires and tools awesome store and the staff is always helpful.
Terrible store. I asked 2 separate workers for help and their answer was "That's not my department".... shame
Awful customer service experience at this location. Staff were inconsiderate and unprofessional.
super friendly and helpful
Honor their price matching
Affordable place to shop and buy Canadian
For the most part this is a good store for finding stuff on sale. although I give it 4 stars because there is always room for improvement.
I love this store Except finding staff is difficult
Being handicapped I shopped online, verified they had it In store and arranged to pick it up at front desk. Paid in advance with credit card, son picked it up. Excellent service!
(Translated) Very nice place to shop (Original) Très belle place pour magasiner
(Translated) Great and especially after the enlargement (Original) Super et surtout après l agrandissement
Not enough stock for what the area requires. Many times I'm driving to a larger center to find what I need.
(Translated) Oil change. 40 minutes. Meet at 3:00 p.m., they entered my vehicle at 3:15 p.m. (Original) Changement d'huile. 40 minutes. Rendez-vous à 15h00, ils ont entrée mon véhicule à 15h15.
A store for pretty much everything for your day to day life, home, hardware and auto parts & maintenance requirement. Nice organised store with plenty of parking and good customer service and return policies. Must take an appointment for auto oil, tyre changes, wheel balancing & alignment and other repairs. It's better to verify thoroughly after their completed work. At times they do miss your complaints.
CT always have everything.
(Translated) I like better the new bigger shop with a lot of choices better arranged the gone and courteous and competent service (Original) Jaime mieux le nouveau magasin plus grand avec beaucoup de choix mieux disposé les allé et service courtois et compétant
Everything I need is here.
Everything under one roof and the service was great.
Always find something I wasn't looking for at a great price. Staff always make you feel welcome.
This location loses two stars because two days before Christmas, only two out of six cashiers are open. Trust me, it’s not any better during other busy periods. Otherwise, it has decent selection for a smaller-sized CT store and often has the sale products I’m looking for.
Always helpful and friendly. The store is easy to access from mall side or front and back door. Great hours and the store is clean. It is a huge store and carries a great variety of products. It always has a large garden centre.
Very good service for the most part. Some staff issues. I still give the Franchise owners credit for a great job of meeting client needs.
Prices for plants are competitive but staff service is a bit mediocre. Big peeve about not providing paper funnels when you buy oil.
This store could be awesome, if you didn't have to chase staff down every time you go there. No one ever seems to want to help you out.
Nice clean store. Great staff
(Translated) Bs bike trip (Original) Trip de bs pour vélo
Its everything a Canadian tire should be
Typical Canadian Tire store. Good selection but understaffed.
Quick, friendly service, they were very helpful at the automotive desk. The cashier was very friendly as well. Great store, great service.
This location has been pretty amazing during the Pandemic!
Store being renovated, couldn’t find anything or anyone to help
Always liked it
Open, clean and well stocked. Staff Helpful
Great service even without a mask no question asked ?
Cost of a brake job was a crazy price. They are friendly and helpful. Cost wow
Good selection, friendly staff and handy location.
Cool stuff
You might think this a bad review, because they put the wrong oil filter in, my engine blew up. But Cody made sure everything was fixxed like new . Replaced mortar with new one . Then made sure we were happy with free oil changes for life of car. On top of that free car to use while they fixxed it. Thanks Cody.
No backpacks aloud in the store so I didn't go in while I was waiting for a friend. Not trusting some randos to watch my bag, when the point I am carrying it about in first place is because I have stuff in the damn thing I am needing.
(Translated) Good service in the garage despite the lack of staff, nice store. (Original) Bon service au garage malgres le manque de personnel, beau magasin.
Friendly staff and great selection. Thanks for allowing dogs, it's great to be able bring him for a walk and do a bit of shopping!
(Translated) Very well ! Modern! (Original) Très bien ! Moderne !
(Translated) Tiretastic (Original) Tiretastic
(Translated) 10 customers waiting in front of the only open cash register Each time the wait is over I hope that in the new store you will improve this I adore the Canadian brand pulls before but your prices are less and less competitive, even in discounts. (Original) 10 clients qui attendent devant la seule caisse ouverte A chaque fois l attente n en fini plus J espere que dans le nouveau magasin vous allez ameliorer ca J adorai l enseigne canadian tire avant mais vos prix sont de moins en moins competitif, meme en rabais.
(Translated) Clean and good service. (Original) Propre et bon service.
(Translated) Good customer service ... (Original) Bon service à la clientèle...
Been here many times and is always the worst service in the parts counter. They will ignore you until you straight out beg for help. Better off going to parts source or drive to Prescott to get real service.
Excellent customer service from one young man in the parts/service area. Very nice clean store
They love dogs and dogs are welcome in the store so we had ours. The staff is really friendly.
The automotive staff here is first rate. I felt well taken care of.
This Canadian Tire currently has an AWESOME paint/housing department staff. I've gotten immense help from the staff here on various house projects.
They were able to cut a very odd key
(Translated) very good service (Original) très bon service
(Translated) Very large, wide choice, clerks at all corners! (Original) Très grand, vaste choix, des commis a tous les coins!
Go their every year to get my fishing license and gear. I have not had a bad experience yet. The staff their knows there stuff and they seem to hire a lot of students in the summer. There garden/outdoor stuff is always in good supply, you can always get things like pesticide for your plants and they always have stuff on for low prices in the walkways.
Well run location, friendly staff, good selection, lived up to my expectations...
Great specials & huge variety.
I found everything i was looking for. I did noticed the firearms section was limited. That is understandable as there is massive competition just up the road that specializes in hunting and target shooting.
Simon in service was a star professionally n efficiently fixing my tire while I waited for a nominal fee...but it was his genuine kindness that will have me returning n telling u
This place sells stuff you didn't even know you wanted. The size and floor plan can be bit daunting, but the staff are friendly and very helpful. Decent prices and selection.
(Translated) a guy always finds something useful at canadian tire (Original) un gars trouve toujours quelque chose d utile chez canadian tire
They take back my returns hassle free
You'll find what you need there.
(Translated) Average (Original) Moyen
(Translated) Very nice super practice (Original) Très beau super pratique
Slow service at cash registers on Friday evening
Poorest customer service. Exasperated and rude from the go. No smile no service. Don't bother asking questions.
Friendly and helpful staff. When sale items are sold out at bigger city stores, on many occasions I can still find them here.
Have a hard time comunicating with staff and they often dont know where anything is
Terrible, service is beyond slow, it's ridiculous
(Translated) Clerks are nice. The store is clean. The paths are well filled and it is well indicated. (Original) Les commis sont sympathiques. Le magasin est propre. Les allées sont bien remplies et c'est bien indiqué.
Love that they allow pets in when it's hot or cold . It's organized with helpful staff
I'm giving this canadian tire a 5 star rating because of the great service they did and the outlook of the store and the amount of things they have to offer. The mechanic shop is another story but for the staff and the place… keep it up team.. You are doing great…..
Very difficult to find anyone who actually works there to provide assistance.
(Translated) Up to date, space, service and excellent accessibility. The only problem is the main street "Barkoff" access to the problematic highway (Original) Au goût du jour, espace, service et accessibilité excellente. Le seul problème est la rue principale "Barkoff" accès à l'autoroute problématique
Good location good selection okay prices but unbelievably busy at lunchtime today. What the...????
Has just about everything you will need from a great selection of products.
Friendly staff. Small store but good collection. Online ordering and pick up is easy. NOT A BIG FAN OF AUTOMOTIVE SERVICE THOUGH. Serious trust issues with them.
Newer bigger store, so many aisles and so much to choose from all seasons.
I have been to Canadian Tires across Canada (solo adventure!) and I found all the staff I encountered very helpful and friendly. I also had my car serviced and I was very happy with it!
Always our favorite stores.
Purchased a almost 300 dollar item on sunday. Money has been taken from my account but it's now Wednesday and I'm still waiting. 300 dollar item and I'm still waiting Can actually talk to anyone I hated Canadian tire before now its absolutely terrible to get anything here at any canadian tire store in Canada they are all the same.
They always have what you want with excellent service
The staff at this location are always helpful and on numerous occasions have gone above and beyond to help me find what I need and have even given me sale prices on big ticket items that I missed by a day or two. I can honestly say I have only ever had one negative experience at a Canadian Tire (not this location) in my lifetime. The staff are constantly dealing with abusive customers. Best service I have received from any chain store.
Free Wi-Fi in the automotive waiting room. Comfortable and quiet. I found them quick, and reasonably priced
(Translated) Very nice store (Original) Très beau magasin
Friendly staff, willing to help even if you need something that is not in their department.
What a fabulous Canadian Tire Store! I loved the variety inside, it was clean and well stocked. The giant bear near the entrance and the giant elf in the garden centre was a neat, creative touch. I liked the fact that you had the coffee pods near the coffee machines. Lots of plants available both inside and out. Lots of bikes and fitness gear. A good selection of wood stoves and pellets. Love the creative lingo on the Frank products! Who was Frank by the way? A pleasure to shop there. ????
(Translated) Advent we had 3% by dolor the 1/2% (Original) Avent on avais 3%par dolor la 1/2 %
Love the new store
(Translated) A little similar to its competitors (Original) Un peut semblable a ses concurrents
The auto repair shop is not ethical and will do unnecessary work to push up the bill. Beware and always get a second opinion before allowing them to do any auto repairs
A surprise! From the road, it barely looks like the Canadian Tires we're used to seeing. It's also seriously small... Step inside, however, and you're in for a pleasant shock. Every square millimetre is filled with stock. If they don't have it, you don't need it. The staff are amazingly friendly and go well or if their way to help you with everything you need.
(Translated) Always practical (Original) Toujours pratique
Excellent service. They sell a decent variety of rifles as well.
Same as all the others !
Hey this is my grandmas first photoshoot ????????????????
Staff has always been great to me, but I have to highlight the help I received from a guy called Brett from the hunting department as I was looking for a specific item to gift my husband with. He sure went the extra mile even checking inside of each box until he found it. Customer service that cares and my husband was beyond happy with his present so a huge thank to Brett!
Happy with what I needed. The boys really helped me with my tires thank's
Everything you expect from Canadian tire. Not excellence, but typical sufficiency.
One of their bigger stores. You can always find what your looking for here. Clean too.
(Translated) Very good store (Original) Très bon magasin
Good experience. Helpful staff, got what I needed ????
Very poor customer service. Asked an associate to find a product, he didn't come back. Went to a supervisor who brushed us off. Try harder!
Very small cute Canadian tire. Doesnt have the most selections in the world but it has enough and is better than nothing.
Friendly Customer Services enjoy shopping there
They always have what I am looking for.
Quick service, asked for assistance and was quickly helped. Friendly cashier.
I love the vibe of the store and the staff are always helpful.
(Translated) Succeeded in finding what I was looking for. (Original) Réussi à trouver ce que je cherchais.
(Translated) Noticeably better since the move, the store is much bigger and functional! (Original) Pas mal mieux depuis le déménagement, le magasin est beaucoup plus grand et fonctionnel!
Some of everything
The people should stay at home get pay from the prime minister. There no good there .
Got what I went for. Excellent service from one young clerk.
Staff was kind a courteous and line ups were small all in all a great place
Didn't have stock on sale items I was after
Great discounts
(Translated) I found what I was looking for flares, lights (Original) J ai trouvé ce que je chervhais fuses , lumieres
Fantastic
(Translated) Always poor service at this branch !! If you need help with a tool or the like, it's very difficult to find an employee who can help you. I do not recommend. …
Lots of friendly staff to help. Enjoyed our experience at the campbell river store!
Your ammo, knife and gun cases are not very secure despite the locks.
Just love canadian tire
Thanks to Tyler and Peter for going over and above customer service to help me get my stuff today!
(Translated) There is a lot of choice and nice shop. (Original) Il y'a beaucoup de choix et beau magasin.
(Translated) I bought a Sodastream machine last year from your store, I am very satisfied. Since that time, I have been exchanging my Co2 bottles at your business. I ended up with a 2nd bottle of Co2 this summer. So I went to your store this morning to simply return it to take back my deposit. A deposit of about $ 15 on purchase and I was told this morning that the system now only refunds $ 1 and not what I paid initially. We get along here, I'm not $ 14 of happiness in life, but I do expect to gain respect as a consumer and not feel like I'm paying here for, I imagine, a form of abuse that there may have been on returns. I am therefore extremely disappointed with the situation, in principle of course. (Original) J'ai acheté une machine Sodastream l'année dernière à votre magasin, je suis très satisfait. Depuis ce temps, j'échange mes bouteilles de Co2 à votre commerce. Je me suis retrouvé avec une 2e bouteille de Co2 cet été. Je me suis donc présenté ce matin à votre magasin afin de simplement la rendre pour reprendre mon dépôt. Un dépôt d'une quinzaine de $ à l'achat et on m'indique ce matin que le système rembourse maintenant seulement 1$ et non ce que j'ai payé initialement. On s'entend ici, je ne suis pas à 14$ du bonheur dans la vie, mais je m'attends par contre à me faire respecter en tant que consommateur et à ne pas sentir que je paie ici pour, j'imagine, une forme d'abus qu'il y a pu avoir sur les retours. Je suis donc extrêmement déçu de la situation, sur le principe bien évidemment.
I always find what I am looking for. Staff very helpful.
Nice store. Good service. Fair selection of items that one would expect at a Canadian Tire. Quick checkout at the till. All good.
Crowded, almost no parking
Went looking sor sale item on beginning of sale flyer but no luck
Wish store was bigger
Tons of parking and very knowledgeable staff
Great place. I rated it one star as a joke and forgot about it.
Everything you need
Exactly as expected. The layout is good, the products are the typical Canadian tire products so you know what you are getting. The clearance section is handy. …
(Translated) Clean, easy to find what you are looking for. (Original) Propre, facile à trouver se que l'on cherche.
Great selection of stuff. No need to drive to multiple stores if you shop here. great sales too
Dirty,massy and unplaesant personal. I am surprised. Boris
(Translated) To move out. . . (Original) Déménager. . .
Do NOT pay $100.for delivery in Courtenay/Comox. You will have to wait all day for a truck from Nanaimo to do the delivery! 5 miles away! Why not a local truck?
Our amazing mechanic, Justin, went well above and beyond the call of duty making sure we got back on the road safe and sound! And shout out to Skyler for holding it down for us at the register! You guys are awesome!
One of the better Canadian Tires I've been to. There is a wide selection of pretty much anything you want and most things are always in stock. I deducted a star because you usually need to know what you're looking for since they don't staff for enough employees on the floor and if you go at peak times it can be hard to find a staff member to talk to. Other than that, it's a great store.
Hillside always has what I'm after. I don't shop at the other locations anymore.
Worst Canadian tire ever.
Easy to find products and great staff
Nothing to say. Will travel to Espanola anytime!
Excellent service
(Translated) My store par excellence ..... (Original) Mon magasin par excellence.....
Great place with great staff.
Well stocked. Helpful staff
Very well stocked for a smaller store
Trying to shop here during renovations is terrible
Excellent experience. Service was great.
(Translated) I find everything for cooking at a very good price. (Original) Je trouve tout pour la cuisine a très bon prix.
I got a flat tire on the 401 20 min away from Brockville. I called them to see if they were open since it was a "holiday". They were and they got all my info so that everything would be ready for when we would arrive. Their service was quick and efficient. They even let me bring in my dog to the waiting room since it was so hot out today. Thank you for all your help today, you have no idea how much we appreciate it.
1st time into the store and the staff where very friendly and helpful
Odd bits I needed and helpful staff.
Lots of products
Good variety
I would give zero stars if it was possible. My wife wrote an email complaint to the store owner last week about a terrible experience we had with the clerk who was on duty at the service desk. Have not heard a word from the owner as of yet, five days later. I noticed that the owner only seems to respond to the good reviews on the web site. Some of the staff need retraining in the customer service department. I will no longer be shopping here in Elliot Lake at this Canadian Tire store, I will now be going to Espanola if I really need anything from Canadian Tire.
Lots of stock
The one star says it all, most would agree.
The Elliot Lake online service is a joke. When I placed an order online at 11:30 am, the Point Of Sale online inventory shows they had plenty of the item on stock. My store pick up was assigned as the following day. I immediately received a notice that the order is being process. I noticed the store inventory started to decrease slowly. The next morning, I noticed the store inventory slowly decreasing to ZERO. At 12:30 pm, I received an email that my order has been CANCELLED ( not by me ) and no rain check. Why did they fill my online order at the last second??? Filed compliant with a reference number to the corporate office. No response from them either. Everywhere else, Canadian Tire is doing a fine job building their online pickup service. Not here in Elliot Lake.
great store, friendly staff. dog friendly! decent garden center in the summer, not a great selection of house plants, if you are looking for house plants go to the Hillside location!
A+
Got what I needed, the cashier very friendly.
Cashier stress out and stress cutomers
It's a Canadian tire. Not much to say really. Find the item you want and then be patient. Their sale/discount cycle is fairly quick and at some point what you want will go on sale for at least 50% off.
Awesome staff!!!
Great prices on the tools I needed
(Translated) Never disappointed. Except the employees are a bit hard to find haha (Original) Jamais déçu. À l'exception qu les employé sont un peu dure à trouver haha
Great plaxevto shop
Is very pleasant staff
The staff is always good but the shopping and quality is hit and miss. And I purchased a set of hex head sockets that I thought were on sale but were only on sale online so I had to order them online while I was standing there staring at them (because the store doesn't honor online only pricing) and then wait for the email telling me my order is in the very next day and make a second trip to the store. Come on Canadian Tire we're better than this.
Lot of stuff but couldnt find any stuff member on weekdays
Something on sale, on display, but when i asked where can I get this item, the sales lady said here it is. I said that's not the one on sale. She was rude in telling me that's the one we have, not the one in the picture or the one that was on display . Very disappointing visit to say the least!!
Very knowledgeable and friendly staff.
(Translated) Good place for auto accessories (Original) Bonne endroit pour accessoires automobiles
Average Canadian tire.
Friendly and very helpful
Friendly staff and the best thing is that you can search your stuff online and find on which aisles is my shopping items.
Great variety of goods and always have the paint and painting tools we need.
Just bought a set of tires, after three visits and as many phone calls, after asking about deals coming up, staff didn't inform me that there was a rebate coming up, which comes up every year, cost me $40 that I could have saved if I had waited for 10 days. Told the service manager, and he gave me a hard time for "giving him hell" Well, they need to do way better to keep my business. Canadian TIRE, you'd think, would know and care a little about TIRES. After connecting with customer service after this post, l was impressed by this company's attention and consideration.
It was Fine!
The usual older CT experience. Do not hold as much stock as the bigger stores. Kind of cramped inside. Friendly staff. Auto mechs know their job. Good parking, some potholes at entrance. Wheel chair accessible.
Too crowded
(Translated) Customer service leaves something to be desired, employees run away (Original) Service clients laisse à désirer les employés se sauvent
Really? I brought my car for an out of province inspection, the vehicle was only three years old, and they failed it on ridiculous issues. …
Tools, winter gear, going moose hunting place to go, anything for vechile, cookware, friendly staff, will be back
Very disorganized placement of products, mixed together with other parts
(Translated) His super Canadian pulls we find everything we need for the house hihi (Original) Ses super canadian tire on trouve de tout ce qu'on a de besoin pour la maison hihi
Good selection. Store layout could be more user friendly.
No one around to help, only one cashier working waited forever to buy 1 thing
(Translated) Oh (Original) Ээ
(Translated) Nice place to shop (Original) Belle place pour magasiner
I bought a hanging basket today. No signage but, the staff member said $19.99. However, it rang in at $25.99. I took my receipt into the store, the garden manager came only to say ' No...$25.99...sorry ' and walked away! #1 The staff should be held accountable for quoting an incorrect price. #2 The Manager needs a refresher on customer service and tact. I found her demeaner very dry and unfriendly. She might as well have said ' whatever ' ! Very disappointed .....In past years, I was in a managerial position....you don't treat customers this way and certainly don't train them to be this way!!
Parts department staff can't think outside the box and stray from their computer terminal. Instead of using common sense they'd rather argue with you on topics they obviously know nothing about. Rest of the store and staff are helpful, but I'd avoid Jeff.
Good
Easy to exchange or return items. Nice and patient with costumers!
Looking for a gun case for awhile finally found one at C T, so we did an online order nice and smooth paid the extra for delivery out to sooke. So order came to our house I'm thinking awesome hear already ( few days ) so I take a look when I returned to our house and I'm like oh #$%@ they sent the wrong case. Made a phone call to view royal told them the situation. Within 3 hours had 2 employees drive out in there own vecical with the proper case. Who now that is customer service those two ladies should get employee of the year . Thank you guy, keep up the great work. ????
Most of the staff are friendly and helpful, they do the best they can with the limited space they have. One cashier, who I assume is the head cashier, is extremely rude and overbearing. On several occasions I've witnessed her belittle and berate other cashiers and customers, including myself on one occasion. I've heard her talk about customers who were only a few feet away at the next cash register. She needs to be fired ASAP. I WILL be talking to the manager the next time I witness such disgusting degrading behaviour. It's nice to see the new managers fire some of the other ignorant people especially those who worked in the parts department for so long.
Only place to go for hardware and huge selection of plants and gardening supplies.
Great customer service. Very friendly and helpful
Love it!
always have what i need customer service is decent
Great for online shopping
Not bad
One of the best Canadian Tire stores i have been too! Where staff help you and not visit each other!
Great Black Friday sales
This summer I witnessed a female employee who worked on the automotive desk talk negatively to a customer. Well, the same person just did the same thing to me. This is not acceptable in any business. The employee may be good on the computer but she has no people skills. She needs further training in this area.
Canada tire
Great service
(Translated) Too bad things are moving ... (Original) Dommage que ça déménage...
(Translated) No clerks as usual for information and not know products. (Original) Pas de commis comme d'habitude pour informations et connaissent pas produits.
Save time go to Courtenay. They dont carry it at this store !
(Translated) We find everything at good prices (Original) On trouve de tout il on de bon prix
Ordered 2 spark plugs around 3:45PM yesterday(Monday), store conveniently posted they received my order AFTER I first left this review(5:55PM), which I'm now editing, at 6:03PM 3 minutes after close. This email indicated I would not be charged until my order had been processed and it was not an official receipt, I was in fact charged the full amount yesterday well before receiving even THAT email. Now 4PM the following day still no ready for pickup email and I'm nervous if I cancel I will be in battle to refund the money I shouldn't have been charged yet. Will shop with Amazon from now on. Takes the same amount of time anyways. Its Wednesday now at 3PM. Still no word. Thanks for the 1-800 number but no thanks. Just the damn spark plugs please.
Best Canadian tire I've been to, helpful staff and great selection
(Translated) The store is ok but the return service was very slow we served a customer who arrived after me before me and finally made me wait even longer (Original) Le magasin est ok mais le service du retour a été très lent on a servi un client arrivé après moi avant moi meme pour finalement me faire attendre encore plus longtemps
Happy staff, organized store. Easy to find whar was needed.
Staff were helpful.
(Translated) I bought a car battery and some acid from their battery leaked onto my coat in the store before I paid. It scrapped my coat. They changed the battery but my coat nothing. The manager was very condescending and rude …
Great service
(Translated) Fast service (Original) Service rapide
Cool
The new gun and hunting section is great
(Translated) Cashier service super slow (Original) Service aux caisses super slow
ok
It's a good store unfortunately it's out grown in space so sometimes it's a little crowded
(Translated) New and very large, you can find everything, it's a must. (Original) Nouveau et très grand, on y trouve de tout, c'est un incontournable.
Lots of sales.easy access. Quick
The garage was awesome the girl that was the mechanic did amazing
Three dozen people in line and only two tails open walked out of there and left my purchase
Got keys cut and it was fast service
Good selection, helpful staff and clean store.
Love this store. They had everything I needed!!
I live close to the Canadian Tire on Admirals Road and often walk to the store. i don't understand why businesses landscape their property and then don't weed and tend to it. Come on, you guys. You have a garden department. Surely you can assign staff members to this task...or hire a gardener...or, during Covid 19, hire someone who needs to earn a bit of money to get by. Please, look after your property like a homeowner does and be a good neighbour.
Last 2 visits where excellent. Very very pleasant and professional service.
Considerably smaller than most modern stores, but it has a good selection of what you need, also has a gas bar
Crappietire qhat can I say?
(Translated) Young people lack motivation ... (Original) Les jeunes manques de motivation un peu....
The place to go friendly staff and great service
(Translated) Nice hardware store and qualified person (Original) Belle quincaillerie et personne qualifier
(Translated) Many more choices (Original) Beaucoup plus de choix
Gun and rifle selection sucks! But better than no guns I guess.
A great place to shop this store carry almost everything. For gardening i buy all my plants for out doors there never had a problem
Poor service
Out of stock on items in flyer
It's a big store they got lots of things to choose from always had the stuff I wanted which they're open to 10 but 9 seems good enough that's why I gave it five stars
(Translated) We find everything (Original) On trouve de tout
Complete joke. Staff has no idea what's in stock and if they do they have no clue where it is. Then when you ask them to find something they hide till you leave. Assuming you can even get an employee to acknowledge you at all.
Always enjoy going to Canadian Tire, so much to choose from and if I need help ya just got to take the time to find an employee and they almost always put me in the right direction. ...
Staff needs to smile more and be more friendlier
This Canadian Tire is usually well stocked. The staff has always been friendly and tries to be helpful.
Friendly knowledgeable stuff clean well run staff do an excellent job under stressful circumstances keep up the good work
Canadian Tire Fort Saint John is a cramped store with many things in odd places. Staff is non-existent or don't know. My experience with this particular location has not been good. Most Canadian Tire stores are good stores.
Totally disagree. Im not from Campbellton i stay there on week days for work. I went at CT on a couple of occasions only to get extremely frustrated at the service there. I'm lost for words. A good clean up in the staff is long past due. I have too long a story to tell here cause im not the typing type. But to make my story short. I was left waiting for like 15minutes for an item once. The other time i spent the most part of 1hour for a raincheck. I will be stuck a long time before i go back there. Kent's my place now. One star because i got no lower choices.
Under redesign but looking great
its Canadian tire
When I go In to buy a product no one around for assistance and if i find someone little to no knowledge where product is
Very friendly
This branch of Canadian Tire recently started treating all customers as potential shoplifters, insisting that they leave their bags as at the service desk. I have been shopping here regularly for years, but I will now be shopping elsewhere.
knowledgeable friendly and helpful staff. for those people not into cars like me. will assist and help you install it. appreciate it. thanks
Waited 15 mins for service at the automotive department, one guy working and he said the same thing to the customer over and over again while the line up built up! Very poor work practice in my opinion
Great store
Always a great shopping experience!
Great place
Needed help tracking down a small license plate light that was showing in stock but not where is was suppose to be in the aisle. A staff member was able to find it for me and seemed happy to help.
Worst customer service of all time. I had to beg to get someone to help me. Absolutely terrible.
Did not enjoy the NEW CTC. Store is confusing and a mess and no one around to help.
Thier staff were a really helpful.
Did not automotive light bulb or fuse
Its Canadian Tire. They sell stuff cheap as any other. Relatively well stocked.
Had what I needed and the service was great as usual
Great prices, lots of choices on everything!
Friendly staff and great service!
(Translated) Very well (Original) Très bien
Sometimes sale items are not available but on this trip I got all that I went for.
Great store with awesome service you don't see at other Canadian Tire store.
I still remember the space it is in being zellers, but Canadian tire is making great use of the space now. I moved out of Courtenay years ago, but was visiting when I had a problem with A tire, I stopped by and they had me on the road in no time. They even had spark plugs for my motorcycle, that the Canadian tires in Victoria didn't have. So I definitely recommend this Canadian tire
Good prices
I've been to the automotive center a number of times to have my car serviced, and I always walk away happy. I have found the staff to be quick, efficient, courteous, and honest. They have never overcharged or done work that my car doesn't need (even though they could have - I very obviously don't know much about cars, and they have never taken advantage). They have won my trust and I will keep coming back.
Friendly staff
Need bigger store ASAP
Dave is great
(Translated) Lots of choice and good service (Original) Beaucoup de choix et un bon service
Really great store , but there is this one older lady with a mean looking face that works at the front desk that is really hateful in campbellton , she's a bit racism, ever time I go i use the self check out she will go and say I need to de magnetize you items then she does the same thing each time de magnetize one and it beeps when I go out then she makes me go alone then give me my stuff every time just that 1 lady , I belive its a way of trying to accuse you with out doing it to ur face
Love their sales always have what I need
Good staff easy to find everything
(Translated) Uncompromising service, I went for a flat tire and they served me straight away upon my arrival. …
Is or was training store so manager comes and goes so issue gets put on back burners a lot loads of stuff not in stock and sales usually only have 1 or 2 of that item in
(Translated) Find any beautiful store (Original) Trouve de tout beau magasin
Friendly staff and just a good place to shop. Highly recommend!
good place to go shopping
Purchased a "PowerSport" battery a few weeks ago. Brought it home and took it out of the package. It was undersized but the salesperson recommended it would work since it was a 12 volt and meant for quads, boats, and sea-doos. After following the instructions and trickle charging the battery over night. I hooked it up to my quad and it wouldn't even turn the quad starter over. I bring it into Estevan Canadian Tire to exchange it for a larger battery and id pay the difference. The salesperson couldn't test the battery and suggested I come back the next day (an hour drive for me) so I could speak t to the manager because it was his day off. Refused to help in any way. Assured me it was my fault that his salesman recommended me a smaller battery. Refused to return or exchange it since the battery acid had been used in the battery. Don't know how one would charge a battery dry to test it to make sure it would work for an application they assured me it would be sufficient for. Battery had been used once and set in the porch until the next time I came into the city to return it. I had original warranty card and receipt but was still met with an aggressive "you bought it, it's your fault it doesn't work". This is not the type of professionalism I've come to expect from Canadian Tire. Not impressed, do you own research before listening to the salespersons "professional" suggestions.
(Translated) Perfect (Original) Parfait
Great selection. Good size store.
Excellent staff and extremely knowledgeable with outstanding professionalism
Just went in to buy a set of tires I saw advertised in their most recent flyer and was totally disgusted with the sales rep's lack of knowledge and utter lack of interest in his job. Have always bought tires for all my vehicles at Canadian Tire but after today's experience I will be purchasing all my tires somewhere else.
Very clean store and wonderfully service
Great addition to the original building. Can't wait for the finished product.
As any other CT
(Translated) We find everyone (Original) On trouve de tous
Helpful staff,great Christmas selection,
Always have what i am looking for
Cluttered and over priced
All good,
It's Canadian and they have all you need from noob to expert
Nice clean store and friendly staff
Super
Still an awesome place in my books. Found everything we were looking for and the staff are always so helpful
Had great service today.
Clean, safety measures in place. Can always find what I want.
(Translated) Very well (Original) Très bien
(Translated) A lot of renovation work for now .... A lot of empty shelves but I found what I was looking for .... And employees do not hide, they ask us if need help (Original) Beaucoup de travaux de rénovation pour l instant.... Beaucoup de tablettes vides mais j ai trouvé ce que je recherchais.... Et les employés ne se cachent pas,ils nous demandent si besoin d aide????????????????
Had the misfortune of having to interact with the manager/dealer of the Dauphin Canadian Tire. Ordered and prepaid for a small cost item 5 Aug 2019. Store never contacted me nor a secondary phone I provided. Finally in October the secondary person contacted Canadian tire about the order and was told it was in. Promptly picked it up in my behalf. On my return to the area in Dec circumstances had changed and the item was no longer required. Attempted to return it today, not a pleasant dealing to say the least. Fortunately for me I don’t live in the area therefore not subject to such arrogance for a service where “customer satisfaction “ is supposedly #1.
New lay out to the store asked service clerk for help very knowledgeable in and out with all I needed
Find myself searching for a floor employee when I'm looking for something. Good service though when you can find one.
Only canadian tire thats not open on sundays or past 6 pm.
It has everything
Their staff is always helpful. Any less common products seems like need ordered online and delivered to store.
Cashier wasn't too friendly when we checked out. Unfortunately must have been a bad day for her.
Great selection. Easy to maneuver aisles.
They usally have it all
I still like Canadaian Tire, but they have resently taken away the military/veteran discounts. The return policies are great and one of the main reasons I shop here. Great selections and deals during sales.
The staff here are supper helpful and friendly. I like their Garden Center here very much. They have very nice selections of flowers and plants, and lower prices.
For all seasons
This is the smallest store in Canada they never have much of what's in the flyer! If your 5min past opening you lose out!
I can’t say I’ve ever reviewed a department store before, but this location always goes above and beyond to help. The store is always clean and well-stocked, the staff are friendly, funny, and courteous, and it’s never too busy when I go in. This is my go-to place for everything I need around the house.
Had a low tire with a slow leak and they fixed it for free
Great store.. great products..selection and prices
Always great assistance and prices
Great sales today
(Translated) Nice shop but the service too long. Yesterday I was honing my skates learned 45 minutes (Original) Beau magasin mais le service trop long. Hier j été faire aiguiser mes patins sa appris 45 minutes
decent store, friendly staff, not the same as it used to be unfortunately, not much "Canadian" about the franchise.
Very helpful staff
Unfortunately there is not a zero star option. I would caution anyone with vehicle issues to seek out a different service center for any repairs. Due to incomplete or incompetent testing after a "repair", I ended up with a bill over $2000.00 from another shop to repair the issues caused by this failure of duty. If you risk a visit here and expect to be treated fairly, or even professionally, I can assure you that it will not happen. If you expect to have any recourse should there be an issue, I would advise keeping copious notes right from the start of your interaction and it is probably a good idea to record any conversations had with the service department. You will need all of this and probably more to prevent the circle of denial and deflection that I was subjected to. So, if you like living on the edge by all means give them a try. If you'd rather deal with a company that actually cares about it's customers and the quality of work performed, I suggest doing some research and finding a different service provider.
Always a great experience. The staff never disappoints... always more than helpful
(Translated) Quality service and answers to our questions (Original) Un service de qualité et des réponses à nos questions
The renovations that were just completed have made for a much more efficient and enjoyable experience.
wow
Things are so inexpensive here.
No good
Clean and organized
(Translated) he has stock (Original) il a du stock
The usual things you'd expect from Canadian tire. My only complaint is a lack of price tags
tire service was good
I have equipped my entire contracting business on 50-70% deals that Canadian tire offers regularly. To the point I stopped shopping on Amazon so much, and that's saying something... ????
The new location is significantly less convenient. Points deals are usually very worthwhile.
Everybody always looks way to busy at this location
There is no easy way to exit the building if you haven't bought something.
Customer service was awesome.
Terrible in store customer service. Online shows store stock get to the store and its a different story. Happened on more than 1 occasion
Picked up my customers van and trailer headed for Florida. Trailer plug was corroded and couldn’t leave the island with it. Comox Vallley RV who sold him the trailer for $11K the day before refused to help us out. Other local shops likewise were not even willing to give us 15 minutes. Canadian Tire put a mechanic on it immediately and I was on the way 30 minutes shop time and a $50 part. Excellent customer service.
Wish it was bigger
Line was VERY long but moved reasonably quickly
Can never find the item in store even if the app or website says they do. Frustrating. Great staff otherwise.
The quality of items in the store is great. Employees are very helpful and friendly.
great store to work for
Good service ferry helpfully loading
I've always had good service and experiences with CT! Over the last 35 years, not only is it one of the first shopping centers I go to for almost all my typical needs, I also worked for them as a red seal ticketed mechanic for about 15 of those years. Their tools, 'Maximum' for example, are excellent and very innovative. Good guarantees, warranty never an issue! I highly recommend them. My rating would be '5.5'!
The things that you go in to get that are supposed to be there are not there or the staff dont want to look for the things you want
Good
blue light sale and paid 1/3 of the price for the tool i came to the store to buy..right place right time i guess...friendly staff ,and always clean and shiny up in this tool tower
Fix the doors
(Translated) Moving sale until October 14, 2018 (Original) Vente de déménagement jusqu'au 14 Octobre 2018
the tires are canadian ????
Just got a tire changeover done and it went very quick and easy
(Translated) Always fun to go to this place wow (Original) Toujours le fun daller à cette endroit wow
Friendly service
Easy to find what you need and helpful staff.
Friendly staff. Well stocked. A pleasure
Nice store
Feels a little crowded. Hopefully the extension will improve that issue and add more product/services.
(Translated) Excellent service and very fast (Original) Excellent service et très rapide
Good staff and had what I was looking for ..love the sales
(Translated) my favorite store youpi (Original) mon magasin préféré youpi
Fast and friendly
(Translated) Excellent service as always thank you (Original) Excellent service comme toujours merci
Worst staff you can have at a canadian tire. Nobody likes to help customers
Good place for doing laundry
Helpful staff to the max! Suggested alternative to the product I sought & very happy with it. Thank you.
Scott and the automotive staff did a great job of quickly diagnosing and repairing engine faults on my vehicle!
Had what I was looking for but only staff i saw there were at the till. Very hard for me to get customer assistance.
(Translated) David and his colleagues at the garage tonight offered me exceptional service. When I ran out of a starter on my way to Quebec, they repaired my emergency car. Sincerely, a huge thank you to you. Professional, friendly and very efficient service! (Original) David et ses collègues au garage ce soir m’ont offert un service exceptionnel. En panne de démarreur sur ma route vers Québec, ils ont réparé ma voiture d’urgence. Sincèrement, un immense merci à vous. Service professionnel, sympathique et très efficace!
Very organized store. Friendly staff and quick checkout. Shop there often. Their ap is very helpful as it gives locator for items. Also you can shop from the ap and pick up items in store. Will use often.
Tried to RIP me off over 800$. Would love to talk to the owner about this
Always good
Really love online shopping with CanadianTire. Renovation at this property is long overdue and certainly a welcome change to the area
Had what I needed and quick help from staff members.
Horrible place to deal with. Girls at customer service were super rude. Manager came and she was even worse. All we wanted to do was return an item NOT USED they were mean about it. They blamed we used it after seeing white stuff on it which was from then packing!!! So they try to find another excuse. Let everyone I know not to buy from Canadian Tire if they that strict you can't open to look at it!!!
Love candian tire. Always and will forveer shop there for all my household needs and improvments.
The staff was of great service!!!
Walked in & was asked if I needed help. I did need assistance & was helped right through to the checkout. Friendly service.
I'm a fan of Canadian Tire. Each location has their specialty or selection of stock. I love the garden center which is seasonal. In the spring and summer it's a great spot to stop and see if there's anything I "need" for the garden. I also like their Garden supplies and the sales they often have on soil, mulch and other items for the yard. Their outdoor selection for patio furniture is also excellent. The year round auto dept, paint supplies, bikes and kitchen things are also just what we often need at our nearby store.
The staff usually know about the products and if they do not, they usually manage to find some one who does.
Lots stuff to.choose from. Love the store
(Translated) Good service in general. (Original) Bon service en général.
Love this place for my car repairs. Ian or Dan are both the people to speak to for any of your vehicle servicing needs!
Staff here makes you feel like your stealing for simply looking over an item. Was approached 3 time by 2 different employees and had security lurking at the end of the isle. Not a great way to treat customers in my opinion.
Typical Canadian Tire store
Every time I go in I look for Drew this young man is amazing his knowledge is incredible love shopping in the Digby store
Great service and staff
Friendly and helpful staff.
Sold me unpurged propane tanks and then laugh at me when I return them . Thanks
We like go here to but there are no stories like that here either.
About as helpful as a hole in a rubber boot
Good always find what i need or get good help when i need it
(Translated) Very well (Original) Très bien
(Translated) Very poor service not even give the right parts for tanks (Original) Très mauvais service donne même pas les bonnes pièce pour les chars
Had great service today. Used my phone to locate the items I needed and had 3 keys cut and they all worked.
This store in authoville is the best lay-out I've seen. Its very clean as well
As usual this store didn't have what I was looking for!!!
Excellent store
Assistant manager is A1. Great to help when needed. Not enough staff on the floor to serve customers.
I like that you can find pretty much everything you're looking for when it comes to kitchen ware. I wanted a specific frying pan. It was there and inexpensive.
Stopped in out of the blue and couldn't be happier we did. Excellent food and friendly service. Huge servings and great prices! We'll be back for sure!
(Translated) Exchange of articles (Original) Échange d'articles
One of my fav stores! Always carries a great selection of boy toys ;)
Was very successful in this visit.
Clean , well laid out
I will 21st ,
Pricier than Walmart!
It's like all typical small town locations. I can spend hours wondering around Canadian Tire anywhere. Will always give a great rating for CT.
I ordered on line, got an email told me to pick up the next day. I drove into the parking lot with my order number. Someone came out took my number brought me my stuff. Very friendly man! He put it in my back seat. Easy Peasy! Thank you Canadian Tire Staff❤❤❤
Good people to talk to
(Translated) Found what i wanted (Original) Trouvé ce que je voulais
Nice clean store. Small but well stocked. Friendly and helpful staff
Convenient place to shop. Good rewards program useful at several other stores.
Had an emergency, blew a tire and had to leave my family on the side of the road, they were the only place open to do a tire swap and they would not help me. Too busy to help a family stranded on the side of the HWY. Never shop here.
Always a great place to go . service is great
The staff were very friendly and helpful
They were very rude once again...
Canadian tire is a amazing shopping experience. Alway's a exceptional selection & deal's to be had in all departments. My personal favorite's are Housewares (cooking & bake ware)& their Garden Center. The have the best selection for all seasonal holidays - amazing. Staff is always friendly & helpful. Pleasant place to shop
First they had what I was after, the store near us always seems to be out of everything I require. The cashier was a joy, she was friendly and fun. Admirals Walk is well stocked and the staff are friendly and helpful.
Lots of helpful staff. Very direct and to the point. Lots of variety for a medium sized town Canadian tire. Garage has been known to overcharge but is always ready to make it right when you notice the issue! Always has some sort of sale event happening. Most of the grocery carts have seat belts that aren’t broken which is a great change when you have two little ones to bring in. Great for rain checks. Auto parts staff is a bit understaffed at times but for the most part is very knowledgeable. We frequent here almost every week and very rarely is it a negative shop for us! Overall a great experience Would recommend to any do it yourself-er or auto enthusiast.
Excellent service but store is small.
Dauphin Manitiba. Line ups in the store and only 1 cashier in the store
I took my vehicle in to the automotive department asking for a diagnosis so that I could have my new to me used car repaired. I was told I needed an oil change, so paid to have a diagnosis and then an oil change. The following day I still had the same issues, so I brought the car back. They charged me again to have the car diagnosed. I explained I had already paid the previous day and they had not fixed the problem, However they were adamant I needed to pay another $65 for a new diagnosis. They told me my car was safe as I had a trip planned that day to Toronto. Needless to say, I barely made it to Toronto. When I arrived in Toronto I found a mechanic here, they diagnosed the problem, without charging me to do so, and actually repaired my vehicle. I do not recommend this Canadian Tire store AT ALL! I find it extremely in poor taste having to pay to diagnose my problem each and every time I have one if I am going to have the work done there. Customer service is horrible, no professionalism, and the mechanics are subpar
A good Canadian tire over all. Staff seemed a bit short handed as I had to look for someone to help me. Once I did find someone they were very courteous and very helpful.
Staff always helpful and pleasant
Manager was snotty during a exchange
Good, knowledgeable staff. Find that there are often goid quality products on sale for really good prices, particularly cookware. For hunting and sporting goods selection really varies
Had what I wanted but they had only one cashier on People in front of me had a pocket rat ( dog) and the cashier had to get out her jar of treats and pet the dog ,all the while the rest of us stood there looking at each other and our watches.
I went to get new tires put on a few weeks back. I was told by a service tech that my old tires are no good and they would dispose of them for me. I told them no because I was going to sell them (didn't fit on my new car). He did not have my old tires put in my car and then said he forgot when I asked about them. He apologized and I retrieved them from the garage with the assistance of a nice young guy. I ended up selling them for $60/tire as they were still in great shape (barely any kms on them). I would have been out $240 if I listened to this tech.
Great new remodeled store fantastic service In the automotive department Alan and Scott are great
The fellow named peter dawe was amazing help and very friendly
Very disappointed in this Digby store. I have medical issues an they no it. Not allowed to shop there after I been shopping there the last year. Last time they let me in they announced over the PA that there was a man in the store with no mask. Very unprofessional. Funny cause all other ctc stores would let me shop. They have lost my business for life. Thank god for Walmart an Amazon.
Had everything I was looking for
Great selection. Drive thru garden centre. All protocols are being met. Well stocked
Our Canadian tire has knowledgeable and helpful staff and a bright, clean and we'll stocked store.
Always a great place to pick up quick things to help whatever endeavor but my only complaint is that it's hard to receive help in English in this specific Canadian Tire
(Translated) New store, spacious !!! (Original) Nouveau magasin , spacieux !!!
(Translated) Store too tight, next fall with the new store c.tire it will be better. (Original) Ranger trop serré, l automne prochain avec le nouveau magasin c.tire ce sera mieux.
Much more stock than the previous store. Staff is very helpful. Unfortunately one cannot check out in the garden area and must trudge through the whole store to the checkout are. Inconvenient and clumsy.
(Translated) Expected 1:30 to have my trampoline ordered online! (Original) Attendue 1h30 pour avoir ma trempoline commandé en ligne!!!
(Translated) There are lots of household items and everything! (Original) On trouve beaucoup d'articles menagers et de tout!
(Translated) A lot of choices (Original) Beaucoup de choix
Crazy from Covid.....nice staff
Friendly and helpful staff. Stop what ever there doing to help you find what you need. Clean and ready for Christmas shoppers.
Got what I was looking for
Not enough staff to look after customers waiting to checkout.
(Translated) Good choice but the service houppp (Original) Bon choix mais le service houppp
This location was clean and fairly organized. The cashier was pleasant and we were in and out fairly quickly.
Friendly and staff is quite helpful. Lots of tills open so no wait time. Parking lot is roomy and not too many people in or out the store.
Very nice store
Love their gun section, great variety and knowledgeable courteous staff
Had everything that I needed.
Great place
(Translated) Very good service (Original) Très bon service
Best store in the chain.
(Translated) Have found everything we need (Original) Ont trouvé tout qu'on as besoin
I would like to publicly thank Vehicle Service Representative NICK in his way of dealing with a huge situation that developed concerning my vehicle. He dealt with it professionally, with understanding and made me feel that customer service is still alive. Also, much appreciation is given to JESSIE, master mechanic, the service manager and the shop staff. All of them made my visit there a good experience. The situation that had transpired with my vehicle at Canadian Tire was of no blame to the company or its fantastic staff in that department. Every one went well above and beyond my expectations. My hat comes off to their customer service. Once again Thank You !!! Sincerely, Thomas Cowan.
My husband was gifted by our daughters and their husbands a beautiful Napoleon barbecue for a birthday present from your Brockville Canadian Tire store. Since they live in Toronto they made arrangements through Canadian Tire to have the barbecue delivered. Somehow the delivery never happened so my son-in-law Pat spoke to the manager, Gabrielle. My husband and I arrived to pick up the barbecue and Gabrielle was there to help us. She had ironed out the delivery debacle with Pat and helped us retrieve our barbecue. She was so awesome (and Pat thought so too) and I felt like I really mattered as a customer. She and a helper loaded up our barbecue and wished my husband a happy birthday. That’s wonderful customer service. Thank you Gabrielle!
It's way better than American tire
One of the few places on this coast to find anything, just like the staff...I have been there twice, one young girl seemed to be doing everything, her service was great, but I had to wait for it, absolutely not her fault, management needs to step it up, and find that young lady some help
This location has good hours 8 AM - 8 PM compared to some around the island, a good selection of indoor plants, and lawn mowers, went to another big box store in town and they had 2 lawn mowers to choose from, guess that's why I ended up spending $500 on one here and it was exactly what I wanted the Husqvarna with Honda motor very happy with my purchase.
Been my favorite store since I was a teenager
They were very helpful in finding what I needed and customer service was very helpful also with my exchanges. I now have everything I needed. Thank you kind staff!
Friendly staff and the location is always easy to find parking.
(Translated) Services and products in profusition the place par excellence for holiday gifts monitor specials ... (Original) Services et produits en profusition l endroit par excellence pour les cadeaux des fêtes surveiller les spéciaux...
Great... my favorite store
(Translated) There was a lot of stock but no helpful clerk (Original) Il y avait beaucoup de stock mais pas de commis serviable
Gave donations to our Atv Fun Run 2018
I own a mobility bike and they moved a display so that I can get out easily good store good people.
Hey, great service....
Total jerks about purchasing a TV. Couldn't look in box , told you bought it you own . So went to Walmart , where no Hassel.
This is the fourth time I have used the online purchase and store pick-up system. Each time it has been a very efficient process with excellent service at the customer pickup entrance. It makes large purchases very easy to make and collect.
Friendly and helpful staff led me to the items I needed quickly,was in a rush to beat the storm.
This store always amazes me with their prices, every time I go in they have a great deal on something. Was in recently and found 8 rolls of soak up paper towel for $3! By far one of my favourite stores.
Spending lots of money on tires. On sale,great.
Just bought a very nice patio set there and the guys that helped put it in my truck were awesome, very friendly.Got the set home and had a small issue. Talked to Sue , one of the managers and got everything taken care of with no problem.Great experience, thanks so much. Should have paid more attention to the guys names, thanks again guys.
Nice place
Ok service, well stocked, it’s kind of a small building for a Canadian Tire. If the item you’re looking for is not on the shelf, just ask the staff if they have anything in the back. Not enough shelf room for everything.
(Translated) Excellent service. Friendly staff and work diligently. Well done! I'm impressed. Louis renaud (Original) Excellent service. Personnel affable et travaille avec diligence. Bravo! Je suis impressionné. Louis Renaud
(Translated) I asked for a set aside for a freestanding outdoor cooler and when I arrived at the store I was offered the demo that was on the floor. They dismantled it, they brought the pieces back to the cooler and the wood in the cooler was full of cracks. A real farce. I had to ask to check if they had others so that they brought me a new one packed in a box. What a waste of time. (Original) J'ai demandé une mise de côté pour une glacière extérieur sur pied et en arrivant au magasin je me fais offrir le démo qui était sur le plancher. Ils l'ont démonté, ils ont rapatrié les pièces dans la glacière et le bois de la glacière était pleins de fissures. Une vraie farce. J'ai du demander de vérifier s'ils en avaient d'autres pour qu'ils m'en apporte une neuve emballée dans une boîte. Quelle perte de temps.
(Translated) It's more expensive things. (Original) C'est plus chers les choses.
I got a 58" smart tv here for 350... best deal ever.
(Translated) Cool my store (Original) Cool mon magasin
(Translated) All your prices have exploded since the construction of your new building is costing or what. Mobil one 1 liter spend from 12 as $ 15. Carquest sells it for $ 12 per liter and $ 32 5 liter at regular price you $ 60 per 5 liter mobile one. Personally, I no longer buy anything at regular price from you. Most of your prices don't make sense. I take my oil from carquest now much much cheaper. (Original) Toute vos prix on exploser depuis la construction de votre nouvelle bâtisse ca coûter cher ou quoi. Mobil one 1 litre passer de 12 as 15$. Carquest le vend 12$ le litre et 32$ 5 litre prix regulier vous 60$ le 5 litre mobil one. Moi personnellement je n'achète plus rien a prix régulier chez vous. La plupart de vos prix ont pas sense. Je prend mon huile chez carquest maintenant beaucoup beaucoup moins cher.
Service is horrible, manager, auto parts department
Didn't have what I was looking for but did his best to find it!! Very friendly and helpful!!!
Love the fact that you can enter into the computer at the enterance for what you need and it tells you if there is stock and what isle to find it in. Always someone there to help.
Same old
I appreciate that they recommended a much cheaper option for my purchase.
(Translated) I liked it and I found everything as usual (Original) J ai bien aimé et j ai tout trouvé comme d habitude
(Translated) Great atmosphere (Original) Belle ambiance
Quick in and out. Somewhat knowledgeable staff
They always have what I need.
Friendly service
Great! Great service from Debbie at Canadian Tire Elliot Lake.
Verygood no troubles
(Translated) Very large store (Original) Très grand magasin
Large Variety of Products and Friendly Staff!
(Translated) Fast for service (Original) Rapide pour le service
Website says they had 5 of the item I wanted so I go to store an non on shelf asked for assistance got rude lady who didn’t want to find the item for me. Off to Weyburn I go always something with this store another reason I shop out of town.
Canadian Tire has a lot of things to offer for every household needs as well as paints, and so forth. I love to go around the store and browse almost every sections except the tire section which I do go to when I need too. Love Prophet Ramona Love
(Translated) I had very good service. I like your store (Original) J'AI eu un très Bon service . J'aime bien votre magasin
Great service
Love CT frequent good sales decent quality! But not as happy with vehicle service????
(Translated) You will find everything you need for the garage, the sport and the house (Original) On y trouve tout ce qu'on a besoin pour le garage, le sport et la maison
(Translated) Super good service and good choice (Original) Super bon service et bon choix
Not a representative in the store approached me for anything..which I enjoy...don't ask me if I need help im not handi
Must shout out that the lady around the paint section is a sweet dear! However, the discriminating old crow near the garden section has about as much customer service value as a burnt turkey.
Very bad service getting parts or service sometimes they are there and they are not
Product was located by staff , Thanks
PubYes hubby got nbiniñunnhin
Was harassed by a staff member and told I was not welcome to shop in the store without surrendering my bag to staff while shopping. I ride a motorcycle, and my bag is the only way to carry my possessions with me while I am out of the house. I will not be surrendering it to anyone, thank you very much. While I was being told to surrender my bag or leave, a number of women walked by with their purses. What is the difference? When I was approached by the staff member I already had a shopping basket full with over 100 dollars worth of merchandise I was intending to purchase. Not sure what the motivation is on this policy, seems like blatant gender discrimination to me. Needless to say my 100 dollars went to Rona that day, and whenever possible from now on. Canadian tire, you have lost a life long and dedicated Canadian customer.
Good people
Came here for car maintenance, the team was very knowledgeable and there was no pressure to do unnecessary service.
Big beautiful store well laid out very helpful floor staff when I asked where something was they took me right to it being my first time there that was especially nice and the cashier even had the good graces and laughed at my silly banter...oh the only thing is could have a little more lights...all in all very pleasant experience.
(Translated) I found what I was looking for (Original) J'ai trouver ce que je cherchais
(Translated) No horticulture section, poor plant scattered here and there in the store Seek and walk and search (Original) Pas de Section horticulture, plante de piètre état éparpillé ici et là dans le magasin Cherche et marche et cherche
Awesome service and very friendly
Love this place, it's huge compared to the old location. There setup is very nice.
Often can find a good deal.
(Translated) very good specials (Original) très bon spéciaux
Nice selection of materials and various items.
Very good staff,but very few of them,you have to run all over the place to find someone.
Came in to get 2 tires put on. Told about a half hour....here I sit and car not even in garage yet. 1 customer service rep at counter handling 4 customers in line....from garage window, I see 3 hoists not in use... Might want to staff garage area a bit better.
Great store
The store is nicely set up for social distancing but I feel their aisles are narrow and should be one way with arrows placed in each. Love the fact they had someone with a box of masks for customers!
Always tops and great staff at this location
(Translated) I bought tires and rhymes and I am very satisfied with the installation and the service they give me (Original) J'ai acheter des pneu et des rime et je sius tres satisfait de l'installation et du service qu'on ma donner
Had a good selection of faucets. I did get asked if I needed help.
I always injoy shopping at your store, always so much to look at. I love our Canadian Tire store ( WE CANADIAN ) ????????
Worse Canadian tire in Canada,there so bad that the head company wont even come good for there mistakes.If your dumb enough to get your oil done there make sure its not over full and ruin your motor...............Crappy customer service,so worth the drive to Yarmouth if you really need to go to CT at all.
Good staff support. But very understaffed.
It was a good and ver helpfull. Justin a mecaquic there help me for 30 minutes or more to fix my car... thank you Justin. Canada needs people like you!
Service was extremely slow, stood at checkout for a good ten minutes more than once. Very disappointing in Brooks Alberta
The best once again. Great bunch .
Very helpful thanks for great service
One of the better CT's I've been to!
(Translated) Good (Original) Bien
Not the place to go if you're looking for a Netflix card. Other then that, very helpful, knowledgeable staff. A bunch of great people working there. 5 stars if not for the Netflix thing.????
Found everything I needed.
(Translated) Miscellaneous items and lots of specials (Original) Articles divers et beaucoup de spéciaux
Very helpful staff. Had a blow out on the 401. Stopped in first thing in the morning. New tire had to be shipped in. Arrived early afternoon and on our way home by 3pm.
(Translated) Beautiful building and good service???? (Original) Magnifique bâtisse et bon service????
Good sales.
(Translated) As usual, still mixed, a propane tank announced at $ 31.99 in the flyer but the price to display is $ 44.99 half an hour later and the manager leaves me at the circular price, a beautiful band I'm wondering why it's still open! (Original) Comme d'habitude, toujours aussi mêlé, une bonbonne de propane annoncé à 31,99$ dans la circulaire mais le prix afficher est 44,99$ une demi-heure plus tard et le gérant me la laisse au prix circulaire, une belle bande de ploucs, je me demande pourquoi c'est encore ouvert!
Now here is a Canadian tire that has everything that you need under one roof and more! We enjoyed our visit here, lots of snow, a real winter wonderland.
Usually friendly staff. Wish they had a better paint selection.
Canadian Tire DISCRIMINATES AGAINST PERSONS WITH DISABILITIES DURING COVID-19 Since my initial complaint dated 2020-11-26, I have attempted to shop in Canadian Tire at this location on two separate occasions, as early as today. On both occasions, the staff at Canadian Tire continued their aggressive behaviour towards me, resulting in the re-opening of my complaint with Canadian Tire Head Office. While an apology from the Store Manager (see attached) did seem sincere at the time, the actions of the staff and their behaviour has been the opposite. I have been respectful of the process, however the company has not been respectful to me. I have no choice that to bring this matter to light with hopes that the message will become clear in that these actions will be tolerated and are unacceptable. Please see my initial complaint below.
Claustrophobic
Nothing much to say
Worst Canadian Tire!!! Basically accused me of stealing because my babies diaper bag is a backpack. When we questioned the "policy" we were told that we didn't have to shop here if we don't like the policies. Rude employees and managers.
On Wednesday 19 February 2020, my wife and I attended the Elliot Lake CTC for the purpose of purchasing snowshoes. We were assisted by a store associate by the name of Terry. This gentleman has the patience of Jobe. He went above and beyond any service we have ever received at any big city CTC. He retrieved at least three different sets (brands) of snowshoes for each of us, and ensured that they fit and that we were comfortable with our purchase. This gentleman is a real credit to his store and should be recognized as such.
Ashton one of their employees polite easy to talk to and knows where to go to ensure we get what we came for!! The store is easy to walk around no cluttered aisles
(Translated) In an emergency, they managed to pick us up from the auto center and offered us more than extra service! Thanks again! (Original) En urgence, ils ont réussi à nous prendre au centre auto et nous ont offert un service plus qu’extra! Merci encore!
Nice store.. cheerful employees...
Worst place to go... Canadian Tire? What about this corporation is about Canadians. Never able to get help, and ignorant people.
Nice large store, well organized with friendly staff
(Translated) Good service (Original) Bon service
Couldn't find help for a while. But staff was nice.
Bought a set of tires here this year with free tire repair. Needed to get a simple flat (nail) repaired. They couldn't do it for 5 hours at this location, and a full day at the service centre. Need my vehicle, cant be driving on the highway on the temp, went to Speedy and for $25 was back on the road in 1/2 hour. Common guys it's a flat tire and you are supposedly a tire store.
Almost everything you need fairly decent price great sales
I had a great experience with DEVON at customer service
Great auto service centre
Service was good very helpful staff with the purchase of our kayaks
I rader shop online and go pick it up at the store than and shop in stores, service is poor.....
Always find what I am looking for
They have a 4 day sale on a lawnmower for father's day they are sold out. So I got a rain check they said it should be in in 3 days. Well I never heard anything so I phoned they won't be in till July. I spoke to someone there and asked if they were going to replace it with another lawnmower and no we don't do that. It would of been nice to of been contacted to let me know they were not getting any more in till July. Happy father's day here is a raincheck. The sad thing is I went the first day of the sale and was promised they would be coming in in 3 days.
Love this store, it's my go too every time!!!
Needs to be bigger and updated on stock
There was an ignorant couple there who weren't wearing face coverings. I mentioned it to security and was informed that they claimed that they were exempt. My question is, why let them in and allow them to put the other patrons at risk? It's fine to claim that you're exempt but there are consequences for your decisions.
Terrible. Went several times over the summer to buy high end items that showed in stock but "can't be found." Some staff is fabulous, others are quite inefficient. One of the worst Canadian Tire stores I've shopped at.
Great
Canadian Tire is always Great!! Awesome Staff!!!
No service what so ever. Asked for help, but they don’t seem to care much About their customers
Bought AA batteries.
Great selections and great staff customer service. Watch the flyers for great deals.
(Translated) Too long to wait to checkout (Original) Trop long attendre pour passer à la caisse
Great place with friendly staff. Always has great deals and is always changing and growing. I'd definitely say 10 out of 5 stars.
(Translated) Nice department store, but a bit slow service. (Original) Beau grand magasin, mais service un peu lent.
Some good deals with big selection
Great discount section. Always friendly staff and willing to help. I love Brockville!
My favorite Canadian Tire location. Staff is always friendly and professional. Stock is usually very good.
It is terrible 20 people in and one till open 5 people put what they were getting and walk out . People out of work and won't hire anyone ever sick
Auto part department is just the worst !!! Completely rude. One of the staff members literally stopped me while I was talking to him and simply said “well I’m out of here” and just left !!
Very helpful young man in paint section today!
Staff didn't know where stuff was
Great location in view royal. Access is pretty bad for quick trips from 330 till 5pm due to traffic. Still good selection on products, sports and automotive section is good which is all I care about. This is the next closest place to me near royal oak and I usually choose this place.
Do not buy tires here if you expect any type of customer service. I had a flat and was told to go to Kal Tire unless I could leave my car overnight. So much for free flat repairs... I went to OK Tire instead. They were also really busy (no parking) but said they always have time to fix a flat.
Great selection, staff and locations and if your local store doesn't have it you can order online from another store and have it 2 days later at your door cheap.
Good service all around
Great products great prices
Small store, not great selection. Garden center was nicely stocked.
We had the road ready oil change completed. They informed us the brakes needed to be changed in front and rear and quoted us about $800. He said they had 3mm left on them. The brakes had not squealed prior to going in but did upon leaving. My partner decided to do the work himself and bought new brake pads. Upon taking off the old ones we found the squealer had been bent in and the brakes had lots of life left in them. Measuring over 7mm. We even sent photo to other mechanic and he said they have are good for a while. Basically the mechanic at Canadian tire tried to scam us.
Hard to find help...
nice place for shooping many thingsd
Good location lots of parking.
I found the young man I dealt with was very helpful friendly.
Was . good. Waiting for the store to be finished
I've never been spoken down to in such a rude tone by employee in my life. I was in the As Seen on TV section and saw a strange looking item on the shelf and picked it up. The employee said something like 'Why are you touching my device?' I said 'I'm sorry I didn't know what it was...' It did not look like a tablet to me and was on the shelf. But my apology wasn't good enough for him, he continued to go on about touching other peoples things and shaming me. I had to walk away because it was abusive. This employee needs to learn some manners. I would never talk to another person like that, let alone a customer.
Great sales on literally all the time. Somethings not on sale? Wait 3 months tops! The crew are always ready to lend a hand as well.
Great staff!!! ????
Smaller store and the isles are close together and cramped . Good stock when there are sales and the staff is friendly and knowledgeable . There is good parking. Close to mall and coffeehouses.
Good sevive
Smaller and doesn't carry everything, but very good customer service and friendly personnel. Dogs welcome.
(Translated) Superrr is my favorite shop !! There are so many good specials !! Excellent !!!!! (Original) Superrr cest mon magasin préféré !! On y trouve tellement de bons spéciaux !! Excellent !!!!!
(Translated) I can't wait for the new store (Original) J ai hâte au nouveau magasin
We come here every couple of months and I'm always in awe with how friendly and helpful the staff are! I've seen many customers get verbally abusive and they handle it with tact and never let it affect their customer service!
Great help for finding what I needed.
Not a fan. I never get help from staff..ever....never a greeting or friendly face. They always make you feel like your in their way! Cashiers have been pleasant tho.
Employee's were helpful locating seasonal items such as Christmas decorations. Though there was an issue locating inventory in the warehouse.
Should be open Sundays
Great customer service always. Small store but online ordering makes product more accessible.
(Translated) Much bigger (Original) Beaucoup plus grand
A staple in my Sunday shopping routine. Always a pleasure to go in and browse
new improved review. After further investigation I found that this store was right. my apologies to the store.
(Translated) Often difficult to find an employee for service but once found we are well served !! (Original) Souvent difficile de trouver un employé pour du service mais une fois trouvé on est bien servi!!
fantastic store staff extremely helpful and friendly and pleasant
(Translated) Really slow and difficult to navigate website (Original) Site Web vraiment lent et difficile à naviguer
Staff are nice and friendly! helpful especially Alysa from Auto department!
We have a van that is used for charitable work and it wouldn't start a couple of weeks ago. We had it towed to Canadian tire where Scott did more than take good care of us. He took the time to look around for a part that is specific to this vehicles security system and the service he provided was second to none. I highly recommend him and his team.
0/10
Always helpful and usually have what I'm looking for!
It's new and shiny????
I find the new management to be excellent with customer service, the employees are friendly and helpful. If they dont have what I need, the can often order it in.
Got my camping supplies there
Had exactly the plant pots that I needed and it was a speedy checkout.
Do not stand behind ptoducts
Just wanted to get a price on something and had no problems finding it
Really like their sporting goods section now
This is quite possibly one of your best CT Stores I have ever shopped in. Friendly staff and a very friendly layout for customers. The clearance and as is section is something I've never seen before in a CT. Great deals to be had! I also ran into the GM of the store Jerry. He was very helpful and intuitive. Great guy! Great store! Great experience!
Very poor service no one on staff willing to help find a product i left the store angry and empty handed....may never go back again and order online instead
Very slow in automotive got back breaks done sold me wrong breaks waited 4/12 HOURS FOR NEW PARTS TO COME INDIDNT EVEN GIVE DISCOUNT
For a small city Canadian Tire it provides the variety normally seen in a larger city and the amount of product in the clearance sections get me every time. I bought an oscillating tool for $40.00 that works great! Nuff said
No customer service not worth shopping there
Good people
Order was ready very quickly ,no signs as to where the curbside pickup was. Called and they came out right away. Will shop like that again.
Great staff who will help you find what you need and are taking the Covid19 precautions very seriously.
Great service Friendly staff
Good store. Huge. Clean. Well stocked. Very helpful staff.
I have had very good experiences here all around. The automotive employees are very helpful with finding the right things for the job.
Found everything I needed
Great crew working here. The supervisor or team lead for the outdoor/firearms section is very polite. The customer service line moves rather quickly too! I was impressed at least 3 or 4 times now. I'm glad they're in town, and I'm happy I can support their business!!
On Monday, My wife and I had a flat tire on the 416 and couldn’t continue our journey on the space saver spare tire, we tried 4 different places on route, with no luck because of the tire size we needed. A quick call to your svc department and Dave answered and said he had the correct size, and to come in right away and they could do it while we wait!! Originally I was only going to replace the one tire and decided to have all 4 replaced. I work in the automotive industry for over 42 years and know the stresses that come with the business, on Monday Dave (& Mathew, The Technician) were able to provide an exceptional experience and allowed us to continue our vacation travel plans in less than a couple of hours. Thanks again to these two great employees who understand what customer service is all about! Bernie & Ursula
Tried to find a starter for engine had serial# but they could not cross reference it! Useless bunch!
(Translated) Good deals (Original) Des bons affaires
New store on par with larger urban CTC stores. Large store format somewhat impersonal compared to the older smaller store. No doubt with time, things will settle in.
It was assume
Provided with the incorrect cabin filter for my car. I measured it before I left the store and told him it was a bit too large. I was told it was the correct one. 30 minute round trip for nothing.
Friendly and helpful staff. My favorite local Canadian Tire.
Bought a set of dishes and one bowl was broken...not sure what to do....called twice and no one answered the phone
It's getting better.
Very kind, patient and understanding staff. A place to go to for many necessities. It would be better if they had a mechanic available on weekends.
Quick in and out till line 30 second Wait
Same old.....when I did find Staff and asked for a product....walkie talkies...was sent to the wrong place...twice!
Go all the time. Great place to fulfill an urge to shop when not sure what your looking for.
Always a good place to find what you need
This is the best Canadian tire on the island, great employee's
(Translated) Very nice store but flagrant lack of staff, especially during the holidays. Inefficient manager and overwhelmed by events (Original) Très beau magasin mais manque flagrant de staff, particulièrement durant le temps des fêtes. Gérant inefficace et dépassé par les événements
Its canadien tire
(Translated) Lots of beautiful items at a discount as well as friendly staff (Original) Pleins de beaux items a rabais ainsi que du personnel sympathique
Closing at 6 on the weekends is ridiculous, what a joke
No one available for service
Great service,nice renovation
(Translated) Excellent (Original) Excellent
Awsome
Rude to my wife when she was at service didn’t do what they were asked/told to do to my vehicle and even manager was rude to me on phone when I called to get issue corrected I have spent thousands of dollars on tools etc from Canadian tire but no more I’m not shopping at a store where even the manager is rude.
Store policy regarding status cards requires updating. CT is required by law to accept status cards, the information is required by CT as part of exemption, staff not collecting info on behalf of company as required. Employee stated I was responsible to complete info. I not employee of CT, I do not need the info CT needs it, CT employee responsible to collect on behalf of CT. Brockville, Ontario location.
They never have stock
I really like this store... they have everything from seasonal to household and automotive needs. I recently bought a chair for a desk and wish I would have got it somewhere else like an office supplies store. We have bought work out gear here aswell... I would have given 5 stars but when we were there one time there was 4 sales associates standing talking to each other and I had asked where and item was and they pointed in the direction "and said back that way" I was really disappointed because I'm sure that one of them could have easily showed me where it was. I take customer service really serious. And quality of that service matters to me. I'm sure ot matters to the manager aswell. I think it would be fair to say that it just wont be my first pick anymore... I dont mean to be a negative Nelly. It's just my review.
Wish they would invest in either electric wheelchairs that have a basket on it or if they only use the manual wheelchairs then have ones where shopping baskets could be attached. When I was there last I had a difficult time pushing my mom in a wheelchair and pulling a shopping cart behind myself, that lasted until an employee took my shopping cart to the tills for us (sorry can not remember her name).
Great staff!
High prices, poor quality and misleading sale prices...they're Canadian though...lol
Today automotive was plenty helpful They have lots of oil, filters, tires I like to use the 5w 30 mobile 1 extended. Its expensive but it says its good for over 20000km .
(Translated) It is a beautiful department store. I found the items I want. The service is good and pleasant.???????? (Original) C'est un beau grand magasin. J'ai trouvé lès items que je veux. Le service est bon et agréable.????????
(Translated) New and very well furnished (Original) Neuf et très bien aménagé
Horrible customer service except for one lady..Kathy...the rest were either rude or incompetent or both. I'm glad it's not my regular Can Tire store as I would be bald from pulling my hair out from frustration.
Typical Canadian tire
Great Store with lots of selections on items. Staff were very helpful. Great Sales on kids toys.
Great employee's
Lots of good deals friendly staff layout of store perfect
(Translated) Very courteous personal (Original) Personnelle tres courtois
(Translated) Like the others (Original) Comme les Autres
Lined up with 4 others while two employees dealt with somebody with a battery issue, all I wanted was a key cut, but I gave up after 10 minutes.
I bought a set of tires online, went and got them, they were paid in full online. The store reversed the payment, I didn't realize that this happened,and the store did not make me aware. Then they took the money from my account without my knowledge or permission, and caused my account to be overdrawn. I would have returned the money that was rightfully theirs but I wasn't contacted, or made aware of what had happened. This mistake is on them, but it's me who will have to deal with all the fallout from my account being overdrawn. I am very frustrated and will be lodging a formal complaint against the company, I am hopeful that this mess will be dealt with accordingly.
My favourite store. They have a great selection of products. They are a store that is an asset to their community.
(Translated) Very very good (Original) Trestres bien
Great store ... the new cash line up could disappear does not make sense and crowded and awkward if your buying big items
Large well stocked store. Knowledgeable staff who go out of their way to help.
Not good THEY Almost NEVER HAVE any stock. They are always out of a good percentage of the flyer.
Awesome store alot bigger than my home town store
Friendly and helpful
Didn't have the details on an e-bike I was interested in
Not enough checkout staff, had to wait for ages. Service Manager is of doubtful morals too.
Staff very helpful ????
Always great..
The general manager quite rudely kicked me off the property for parking my small business vehicle on his mostly empty parking lot for a couple of hours while killing some time. I'm not sure how taking up one stall for a few hours was somehow costing them money, but kicking me out has certainly cost them a lifetime customer. I'll be sure to let all my clients know just how accommodating you are. Great work buddy!
Not a good 1 a pushy salesman on floor chinese was kinda pushy on getting a card n kind of laughed when i told him i walked there
(Translated) Very well. (Original) Très bien.
One of my favorite places to shop for a long time. I usually find what I'm looking for & usually shop in the housewares, garden, hardware or kitchen sections. They often have good sales on in their flyer, especially at Black Friday, X-mas, Fathers Day, & Canada Day periods. U can shop C Tire online too & choose to pick up at the store for free. New owners have taken over in the last few yrs & have totally reorganized all the departments to make it even better than it was for the most part. Time will tell how that goes. I enjoy looking at the hot sales items in the bins in the aisles, as near the cashes. I have a craving for the different flavoured Vortman wafer cookies they keep up there, but also I was told they no longer carry the Frank's chip peanuts---those were addictive! The staff is always great too. One thing though I have never liked about C Tire stores on general is the smell of rubber tires & chlorine that hits u when u walk into the entrance.
Just finished renovation and looks great, unfortunately nothing is where it is listed to be from their online inventory.! Staff member was very helpful in helping find what I was looking for. Very disappointing that they removed the firearms as that was usually what drew me into the store resulting in more shopping ????♂️
Was looking for oil filters for my older truck. Staff was able to help me out. Large selection of neat up to date house hold lighting.
I always have a good experience when I deal with sylvia at Canadian tire in brooks. She is always cheerful, polite, and very helpful.
Too big...everything that I want is too far away. And you have to line up...for CT...really?
Couldnt get what was said to be available online at the store.
Great dtore
Good Canadian tire. Not huge but has everything and a great staff
A mixed review. I purchased a boxed tool from here but when I went to assemble I discovered it had been opened already. I kicked myself for not checking when I was in the store. The parts were mostly just placed back in without taking care and I found loose parts in a sandwich bag. I was not impressed. They accepted my return without issue (give them a 5 on this) but really it should never been restocked this way. I love Canadian Tire but I will be a little more vigilant in ensuring I'm not getting used/opened by someone else first before I buy.
A place for all your hardware needs
Rubbish store. Empty and confusing, shelves were devoid of goods and options.
If you are in a hurry, I wouldn't recommend going here. While the staff is friendly, there is not enough of them and the lineups to check out are usually lengthy.
Always helpful staff & good deals if you look around the store.
Only curbside pickup
It makes elliot liveable i guess
Excellent staff and well managed store. I can always find someone to help me and they usually have well stocked shelves and lots of good sales too. The manager Martin seems to always be on the floor making sure customers are happy and being helped..enjoy shopping at the Admirals store..plus they donate outdoor space every year to the local Scouts for their Xmas tree sales.
If they where only the same hurry to serve you as they are to close. Was filling up 3 jugs of water 10 mins before closing would only let 1 would of had enough time I'll be heading to red basket from now on. Thanks
Found what I needed . Efficient cashier
Has what I want but I find the waits at checkout to be rather excessive.
Always good service
Good prices, and friendly staff.
Worst Canadian Tire I've ever shopped at. Poor inventory, management and most of the staff. I now shop only at the Espanola CTC.
(Translated) New enlargement..Super (Original) Nouvelle agrandissement..Super
No problems with this store!
I was travelling when my car broke down late on a Saturday night and Dustin and Reice went completely out of thier way to find me parts on a SUNDAY and get me on my way again. These guys are exceptional and reccomend anyone that needs any auto services to come see these professional fine gentlemen. Great job guys !!!!!
Love this store...they provide all that you may need whether for home repair to kids toys...kitchen needs...fish gear...tools...must see for yourself
(Translated) Little advice to attend the specials, it usually comes back every 3 weeks. (Original) Petit conseils attendeder les spéciaux ça revient généralement tout les 3 sem..
Its Canadian tire what more is there to say
(Translated) After waiting for a clerk ..... well he never came, I left and they lost a 200 dollar sale. Once again... (Original) Après avoir attendu après un commis..... et bien il est jamais venu, je suis parti et ils ont perdus une vente de 200 dollars. Encore une fois...
Cleanliness of products are not well maintained. They are dusty and disorganized.
Awesome
Did my brakes recently and I was very happy with the service and price. Went back after 100kms to have lug nuts checked and they replaced a burnt out running light bulb, no charge.
The stores pretty good place to shop good deals and friendly staff
It's not to bad someone got to me quickly
There was a line up to get in the store but it wasn't too bad.
On a road trip from Niagara Falls to New Brunswick. Battery died. Techs at the store stepped up to help us out, and never made it feel like we were an inconvenience. Fantastic staff in the auto service department. Back on the road sooner than we anticipated. Thank you so much!
Very knowledgeable and friendly staff
Too small. They need to upgrade some day. Small selection.
(Translated) English kept coming back. Even when I asked for French as soon as we changed the article, English kept coming back. Sufficiently to discourage continuing. I bought elsewhere. (Original) l anglais revenait sans arrêt.Même en demandant le français des que l on changeait d article l anglais revenait toujours.Suffisamment pour décourager à continuer.J ai acheté ailleurs.
Had everything i was looking for
(Translated) Beautiful store !! (Original) Beau magasin !!
Slow service for automotive
Needed tires, got me in right away. Thanks Brad.
3 things I want to comment on; 1. The staff in 99% are very nice and helpful but VERY UNDER staffed. The 1% sucks when the manager is not available. 2. The items on sale are poorly marked, often NOT on shelf, nor is the price. The store itself, is too small. 3. The electronic price check is a joke; If I want to check the price guess what? It directs me to check the price elsewhere!? I don't shop there if I can help it. I avoid it if I can help it but most times...I don't have a choice. The entire structure and function as a store TOTALLY SUCKS!!!
Always find what I need and more!
Got a great deal on a rv battery and found out they fixed the warranty.. Now it's three years no prorated b.s.
I'm not a fan ,every time I want something from the flyer ..never have it!!! And yes you can have it shipped from Yarmouth, but when will you ever receive it!!!,tuedr of waiting????????
Not one employee is wearing a mask or practicing distancing. Pretty dystopian. Not coming back again.
Isles to crowded for a person in a wheelchair.
I like shopping here and I use the app lots too. But I've heard bad things about their vehicle service.
Great little local CTC. Nice friendly helpful staff with quick service. Gas bar available here too.
I enjoy going to Canadian tires
One of the best stocked stories and plenty stocked items
(Translated) He's a big Canadian pulling well together ... (Original) C'est un gros canadian tire bien commun...
Terrible service. Advertise curb side pick up. No one answers the phone when your waiting outside. Go in the store no sign to say where to go for pick. U want to support local but when u have service like this it is an embarrassment to this town.
(Translated) Great location (Original) Très bien situé
Went to buy stock item and was told the has sold the last one. Askd for a rain check and was told I would need to prepay it. Prepay for a stock item ?? Rediculoius.
Worst customer service I have ever received! When not satisfied with a product I do not need to be lectured about my attitude! When someone returns a product they are generally not there to be happy and full of smiles. A 45 year old does not need to be told how to speak in public. I will never return to your store. I would rather drive to yarmouth or greenwood or simply never buy anything from canadian tire again!!!!!!
Big store with everything you need.
Went in with a list of 5 things ad managed to find 2. Tried their app but stuff is often not where it says.
(Translated) I have good service at the garage! (Original) Jai un bon service au garage!
(Translated) Employees don't care about customers and don't bother looking for products in inventory. The only time I had service was the manager who took over. (Original) Les employés se foutent des clients et ne prennent pas la peine de rechercher les produits en inventaire. La seule fois ou j'ai eu du service c'est le gérant qui a pris le relais.
Went for truck parts and the service was awesome.
Really good prices and kickbacks when you buy there, and you can use there money interest free!!
Price are pretty hight there.they charge the tv on sale there higher than the same tv in walmart
Didn't have in stock sale item I wanted
I’d like to give a huge thank you to Rene and Nick from Brockville. Thank you for looking into stock amounts as well as helping us load driveway sealant( super hot day!). I was very displeased as many other visits from a Sharon who was on cash and now maybe in the paint area. She is not customer friendly. She was very rude with out current visit when I asked for help with finding a cart for driveway sealer and when I asked she told me they would not bring me a cart .So glad we had nick come to the call and even offered to help load after buying the product- he was absolutely amazing! Very thankful for the two men who helped us out! Great job Nick for helping us load all the buckets in the heat- we thank you so much! I give the guys a 5 star... Sharon a 0.
Called all morning no answer drive 40 min to get there than trying to find someone in hunting and fishing was impossible. Finally get some help and they had no idea about products. Ammo cabinets wide open guess it's to help yourself cause the people in they department have no idea on anything in that section. Last time I'll go to this location which is a shame cause they have good section just not trained staff for customer service !
Same as all
(Translated) Very good service (Original) Tres bon service
Great store! Very neat and tidy! Organized! And they have a wonderful clearance/As-Is section! The managers are super kind and very helpful!
Excellent
I needed to get new tires for my 1989 Toyota Corolla, so I called around and found that Canadian Tire had the best deal. The person who initially booked me in was very kind on the phone (which is the only reason I gave 2 stars - otherwise it would just be 1), but after they were installed I was told that my one year battery was pretty much dead. I had just replaced it at a Canadian Tire in Vancouver last year, so this an annoying shock. The guy at the Courtenay store said it would still be under warranty, but it would cost $50 to install a new one. Fortunately, he couldn't fit me in for a few hours, so I said I would check it again once I was back in the city (I should state that I had had no issues with starting the car, but at the rate he told me it was at I should have had to jump it every time I started it). Now, back at the Vancouver store, I wasted 2 hours of my Saturday taking it in to the CT auto service only to have them say my battery was running at 110% capacity. What on earth happened between the Courtenay store and the Vancouver store?! The Vancouver store printed out the test sheet showing me that the results of the battery and alternator were in excellent condition, yet, when I called the Courtenay store back to ask if they still had the print out to compare, he said he couldn't find it and "maybe the paper had run out of the machine". Seems fishy to me! On another note, the same overview sheet that said my battery failed their test said my lights were all in working condition. However, once I reached the Vancouver store my right reverse light was out. It was probably out in Courtenay, too, which leads to think they didn't check anything on the outside of my car at all. As I mentioned, I went in for tires and came out with a bigger, unnecessary hassle that fortunately didn't cost me any more $$.
good deal on chest waders
Depending on who to talk to. Most times they don't know what you are talking about when you ask them a question about a product they carry
So very small. Friendly staff though :)
Quick oil change and had them look at another issue. Not charged for the other issue so huge shout out to the friendly staff
Nice, everything you need for gardening.
Last time I was there I had to wait in line to pay my articles I bought. For an endless time I had to wait patiently that the cashier finished her private conversations.Àfter complaining a second cashier was suddenly available and served me and other angry customers.
Always attentive and knowlegable staff.
Very well run .helpful people
Friendly helpful staff
Ok place
I love Canadian Tire. They have the best garden center, plus they allow on leash dogs in the store. Any store that allows dogs inside get a star just for that.
Carries a little of everything not just a tire store appliances housewares sporting goods and more
(Translated) Small and old ... The store is moving soon to new and larger spaces on Barkoff in the fall of 2018. (Original) Petit et vieux... Le magasin déménage sous peu dans de nouveaux espaces plus grand sur Barkoff à l'automne 2018.
Known quantity. You know what to expect
It new ,so far great ,service too
Very large location with huge inventory
Only Canadian tire in town but wouldn't have it any other way.
(Translated) very accessible and close to everything (Original) très accessible et près de tout
Good day got what I needed
Very helpful knowledgeable staff. I trust the automotive dept. will only do the work required and will return again and again for my vehicles.
New store has a decent parking and roomy enough for convenient shopping. Regular discounts are making this store a good place to visit.
Staff wasn't very helpful, the store wasn't laid out very well. Would rather go CNDTire at Hillside
GREAT I SPENT $1400, ???????? BUT I NEEDED IT !!!!!
My favorite store.
Staff are very friendly and professional even dealing with belligerent rude people they maintain a positive professional attitude.
Found every thing easy to layout other than cashieŕ layout
Great selection and friendly staff. I love that I can bring my dog with me!
Typical can tire . Not enough staff on the floor . The lady that was on the floor was very helpful and knowledgeable. The cashier was friendly
(Translated) Excellent services from all staff. (Original) Excellant services de tout le personnel.
Shop there all the time
Got a great deal on a Petennial. ???? Always stop at the Brockville store when we are in the area... So well organized, clean and fun to explore. Great store that has great selections and deals! ❤????????
Great service in the home garden department and great prices on trees and dirt
(Translated) courteous service (Original) service courtois
Small store. Does not carry sone of the flyer items.
(Translated) A labeling error takes me 2 hours on the road to realize that I do not have the right product in the box. Really disappointing (Original) Une erreur d’étiquetage me fait faire 2 heures de route pour me rendre compte que je n’ai pas le bon produit dans la boîte. Vraiment décevant
Small store..okay service
Always has what you need, night not be the best product but has what you need in a pinch
They have a good selection. They even have yard and garden supplies in at this time.
Incredible staff and managers always. - Coming from Vancouver!
(Translated) Good service (Original) Bon service
Staff is very good here. Very helpful and friendly. Re. Auto department. Very surprised to find that they do not install the car starters they sell in their store. They also don't change the battery in key fobs.
Other than charging outrageous prices...the staff are fantastic!!
New larger store inventory expanding some great staff
Great
Meh
Admirals Store did not have soil and Langford Store had very long lines ups at 1 in the afternoon.
Ok
No one came to serve me so I left. Wanted paint
(Translated) Good but new so the stock is placed bizard (Original) Bien mais nouveau bonc le stock est placée bizard
Don't like being hearded like cattle forcing you to exit in one area only. If I'm not mistaken, it's also ileagal to keep a commercial exit door locked as this store does over by there automotive entrance/exit door. I prefer to shop in stores that are more accessible, like the beautiful Canadian Tire store in Kemptville. Yes I realize the game is to keep you in the store longer so you're more likely to buy more and also all the impulse items available to you while you wait in line, because of course there's always a shortage of cashiers. Gotta luv that outdated marketing.
(Translated) I really did not appreciate my customer service experience over the phone (sports department). I called for snowshoe information for a project with the CIUSSS. The clerk who answered me did not take the time to: 1- take the time to check the 3 sizes requested under the pretext of being in the "rush". 2- She was really dry in the answer. 3- She even said arrogantly (why you have not been on the internet !! ??) (Original) Je n'ai vraiment pas apprécié mon expérience au service à la clientèle par téléphone ( département des sports ) . J'ai appelé pour des renseignements sur les raquettes à neige pour un projet avec le CIUSSS. La commis qui m'a répondus n'a pas pris le temps de : 1- prendre le temps de vérifier les 3 grandeurs demandés sous prétexte d'être dans le 《rush》. 2- Elle était vraiment sec dans les réponse. 3- Elle a même dit de façon arrogante ( pourquoi vous n'avez pas été sur internet !!?? )
My friend went to Canadian tire to fixed his bike and they said it will take 1-2 weeks to fix it he requested it but the staff was so rude. My friend said they were treating him very disrespectful way. My friend has to go to work by bike because he is on his L and waiting for road test in December. I never commented on any bad service but next day my friend went to work without having bike fixed because they denied to fix soon. Therefore, he had to face a problem of small accident. It could be bigger accident.
(Translated) Good store (Original) Bon magasin
Good
Friendly service and knowledgeable staff. Automotive is great!
Quick and friendly service going through the check out line is always a pleasure. It definitely makes the whole experience a better one. ????
(Translated) I find that things are expensive since he's moved (Original) Je trouve que les chose son cher depluis qu il déménage
(Translated) Great location and lots of good value goods (Original) Très bien situé et beaucoup de marchandises à bon prix
Staff were very polite and knew exactly what I was looking for.
(Translated) Ok (Original) Bof
(Translated) Very well . (Original) Très bien .
(Translated) Lack of service. We ask for a call back. Yes he calls back but does not leave a message on the voicemail. Too hard? (Original) Manque de service. On demande un retour d'appel. Oui il rappelle mais ne laisse pas de message sur la boite vocale. Trop difficile?
(Translated) Like everyone else but big (Original) Comme tous les autres mais grand
(Translated) Hello I live behind the store in Cape Town and would it be possible to have the ground clean behind your store is a little unclean and a lot of pigs in the small wood. Thank you to pay attention to my request. (Original) Bonjour je demeure derrière le magasin au Cap et serait-il possible de faire nettoyer le terrain derrière votre magasin c'est un peu mal propre et beaucoup de cochoneries dans le petit bois. Merci de porter attention à ma demande.
Good
got what I needed bar 1 oil 1 item for my ATV the binoculars on sale at the sport area couldn't get anyone to help so I checked out.
All tills were open.
Love staff, quick to help with any issues you got or need help with. Great customer service ????
Good selection of bug spray
Had a new guy that was only there for 2 days, great service and very helpful! He was at the paint department training.
Has what i wanted and more
Great sales great staff and we got a free plant :)
Knowledgeable staff
(Translated) Find everything, space to walk around (Original) Trouve de tout, espace pour se promener
They messed up cutting keys. Could not help fix the situation. Not impressed.. go to home depot or anywhere else. Save yourself the headach
Amazing clean store friendly staff could not be more helpful
Got there early to return on boxing day, store was empty, nobody in the lineup at customer service and I was still turned away to walk my items back to my car. Who wants to guess if I'm going to do any boxing day shopping at this store that just shafted me. Went from going to spend all my christmas money at this can tire to second guessing ever shopping at any Canadian tire again! Shame
Love this Canadian Tire, come in here all the time, always find some really good deals, especially for Dremel/Rotary tool parts especially, and the occasion bags of Frank's brand of chips lol
(Translated) Disoragised (Original) Disoragised
Very large store with lots of items and choices.
New owner doesn't want older people there, but they are free to hire whoever they want
very disappointing to get home with a new Fiskar reel mower after taking 4 ferries to pick it up, only to find it used and reboxed. Not a great response from Can tire.
Great service friendly and helpful staff
Good pricesfor what I wanted and good service center
Very good!!
Great place and great service
Nace place for sports suplce
Lots of products that are affordable
(Translated) Outstanding service (Original) Service remarquable
Couldn't find help. A few of us were wondering around looking for an employee
Found articles we wanted
The lady that helped me was wonderful. But the cashier that ran us through had a sour attitude.
Really expensive place to shop. When you pay attention to certain items you'd like and when the thing goes on sale you get to see just how much extra they really charge, cause even on sale they make a decent amount. Also a stand up cabinet fell on my 4 tear old not too long ago. Safety obviously not a priority, as its still not secured.
Great, they even have tires
Clean store they have everything you could imagine great costumer service
Worst customer service.Wanted to buy 2 snow tires and take them myself they refused saying the law ,then its transport Canada rules Then it was corporate policy when I asked to see it should a binder saying only if they put them on and make sure your other tires are winter . When I phoned corporate they said there was no such policy. Corporate called the store where he told them it’s store policy to only sell 4 tires Bottom line they want to sell unnecessary things and the guise of safety Do yourself a favour go somewhere else
Raincheck is worth nothing they don't call when the item is in they don't tell you they're only good for 30 days plus when I went to get the item the first time it said there were two online before I went, got the raincheck and checked online and went a few times still two online none at store. They have items but won't let you have it after the 30 days at regular price. Zero stars
Droped a tire off to be repaired at 9am. to pickup at 11am. When I got there at 11am it was not even touched! Besides they wanted $20 . to just put it back on the car. On top of the $38 to fix it.. so I took it to Choice Tire got it done for $28. put back on. So i will never go back there again.. There service dept.. needs a major over haul.. Starting with the service manager..
Great to have this store in Estevan, lots of stuff with good quality and appropriately priced.
Two staff on the floor extremely long waits for assistance.
Terrible experience. I literally am in the store twice a day every day spending hundreds daily on fixing up my house and today I was denied a 3 dollar return (I had the receipt) because 1 plastic wrapper inside a box of 10 outlet covers was torn. I am nice to every staff and try to put a smile on their face every time I go in. THAT is how you lose a customer to the competition. Never again
(Translated) Never leave your car for repair !! I bought my tires there and left my 15 inch rims to have them installed on them. The advisor calls me back later to tell me that his mechanic (who is a "great" mechanic he says) says my rims are 16 inches. I return to the spot with my tape measure to measure my rims in front of them. They are 16 inches outside, which is normal since the measurement is taken on the inside of the rim. The "big" mechanic keeps telling me it doesn't work. I even had to try to explain to the mechanic that if the rims and the tires were the same size, they wouldn't fit on them !! It makes sense ... Until they go find a new 16 inch rims to compare and realize that mine are indeed 15 inches ... we are talking about basic skills here. Don't entrust your car to such incompetent people. (Original) Ne laissez jamais votre auto pour réparation!! J'ai acheté mes pneus là et laissé mes rims 15 pouces pour les faire installer dessus. L'aviseur me rappelle plus tard pour me dire que son mécanicien(qui est un "grand" mécanicien dit-il) dit que mes rims sont des 16 pouces. Je retourne sur place avec mon ruban à mesurer pour mesurer mes rims devant eux. Ils font 16 pouces extérieurs, ce qui est normal puisque la mesure se prend à l'intérieur du rebord. Le "grand" mécanicien continue de me dire que ça ne fait pas. Jai même dû tenter d'expliquer au mécanicien que si les rims et les pneus avaient la même grandeur, ils ne tiendraient pas dessus!! Cest logique...Jusqu'à temps qu'ils aillent chercher un rims 16 pouces neuf pour comparer et se rendre compte que effectivement les miens sont des 15 pouces... on parle ici de compétences de base. Ne confiez pas votre auto à des gens aussi incompétent.
(Translated) Good service (Original) Bon service
All you need
Staff are great.
Helpful staff.
(Translated) A bit slow to get served but when we are served, the customer experience is great! (Original) Un peu long à se faire servire mais quand nous sommes servis, l'expérience client est super!
Always lots to look at for your home. Got a good deal on Timothy's K- cup pods.
Dave and Grady in service centre great people
Loved how not everything is behind glass or cages like in Nanaimo. There were a lot of great sales happening when I passed through. Huge store with a ton of inventory, probably my most faorite CT store I've been to
(Translated) The new is still as small as the old (Original) Le nouveau est toujours aussi petit que l ancien
(Translated) Very good service (Original) Très bon service
Great location, very clean, great stock, prices and staff
Good service vehicle ready when they said
Excellent place to shop, helpful and friendly staff!!!????
not good service at all
Lot of sales.
Good customer service
Good service, easy to navigate
Always great deals here staff know there products
I spend so many hours in this place, their selection is amazing. Their help is great yet they dont follow u around. The cashiers are friendly as well
Never have a thing thats in the flyer.and if u want something its always we can order it.
Unfriendly, takes your bag like your a kid, And points where products are: Bad c. s.
I'm absolutely in awe of this wonderful store. Not only did we get what we were looking for but ended up purchasing a few other things that we didn't realize we needed! Very friendly and helpful staff. Wish we had one of these in the states!
Brad Mann, the service manager and Joseph, the mechanic, were so helpful when I arrived half an hour before closing time on a Friday afternoon, having just noticed something hanging from the underneath of my car. I was very impressed and gratefull, by their good humor and understanding.
(Translated) Excellent choice and good price (Original) Excellent choix et bon prix
I had a minor hardware problem with my motorcycle while parked near the store. Luigi, one of the mechanics, came out to assist me and asked for nothing in return. One of the best examples of true customer service I've seen in a long time. Thank you.
Good selection good prices friendly staff
Lots of items little pricey
(Translated) Best price for automotive tools and accessories! (Original) Meilleur prix pour les outils et accessoires automobiles !
Friendly spot
Big store
A huge thank you to the amazing team at the Canadian tire automotive in Courtenay. I came in for a car inspection as I was not sure what my car needed. I own a car, know how to drive it, fill it with gas and check my oil but beyond that I'm completely "car-illiterate". I find it very difficult to trust any mechanics as I had several unpleasant experiences in the past at different locations. I have been to this location twice now and both times was pleasantly surprised. Today especially I was blown away by their incredible customer service. Peter and Miguel went out of their way to help me, explaining everything I wanted to know, helping with and fixing everything I needed.....they went above and beyond. I left grateful for their kindness, understanding and help. From now on this will be the only place I'll be bringing my car to. I highly recommend this Courtney location.
The people that work here are soooooo nice!
Grand opening
(Translated) Superb place (Original) Superbe place
Bought a fireplace/entertainment center all in one setup today, was supposed to pick up at 1PM an hour before we are suppose to pick it up I received a voice mail saying that "we may not like the item" we call back to be told that the lady that called us IMMEDIATELY went on break after putting a call out telling us to call her back so we call back to be told to call AGAIN in 30 mins which then would put us at 1PM (our original pickup time) to see if you guys even have the item that you were suppose to put on lay away hours before this incident. this is a HORRIBLE experience and I will never be buying anything from your company ever again. Hopefully not all your locations are unorganized as this, not to mention any employee walking down your isles has zero knowledge on your store.. zero help from any staff finding an item that was clearly on your online store. Terrible Customer Service Terrible Organization Terrible Experience.
Car broke down . Garage very good but didn't get job done like they said have to go back tomorrow to get it
Very helpful staff and a great selection.
(Translated) I hope the renovations will give employees a smile (Original) J'espère que les rénovations vont redonner le sourire aux employés
Had everything I needed. Staff could've been more knowledgeable though.
Typical medium sized can tire store
It seems I didn't get pics, but it's a smaller Canadian Tire, but still has most of what you need. I went in for a cooler bag, as they were on sale for a great price.
Awesome service from Simon the service advisor and his team! Thank you for solving what could have been an expensive solution and finding a much more reasonable option!! Thanks again!
(Translated) Excellent service by a lady in the automotive department (Original) Excellent service par une demoiselle dans le département automobile
Need more space to display
Great place for pretty much everything
Great mech finally at this store
Staff magically disappear when a customer enters.
(Translated) The lady at the hardware store told me sorry I couldn't help you, I don't know much about plumbing. The girl at the cash desk asked me if I had found what I was looking for, I replied that no, since the lady from the hardware store could not help me for lack of knowledge. The cashier did nothing more ... A chance that she took the time to check that I had found my happiness. 3 stores away ... Canac .. 5 minutes and I had my piece. In short, Canac if you want expertise, in addition it is a young person who served me. (Original) La dame de la quincaillerie m'a dit désolée de pas pouvoir t'aider je connais pas grand chose en plomberie. La fille a caisse m'a demandé si j'avais trouvé ce que je cherchais, je lui ait répondu que non vu que la dame de la quincaillerie ne pouvait pas m'aider par manque de connaissance. La caissière n'a rien fait de plus... Une chance qu'elle a pris le temps de vérifier que j'avais bien trouver mon bonheur. 3 magasins plus loin... Canac.. 5 minutes et j'avais mon morceau. Bref Canac si vous voulez de l'expertise, en plus c'est un jeune qui m'a servi.
(Translated) Very good service !! (Original) Très bon service !!
Seems to be a little short on help some times,other than that things were excellent.
Worse service I ever had. Called and had to wait for hours to talk to someone. No one knows nothing at all and they say they got something in stock and when you get thereafter driving for and hour they don't. Im done with Canadian tire....
I had a good experience. The young adults that were working the customer service were very helpful. The women that looked like she was in charge of customer service was very rude. I don't care what kind of day your having I don't like to see anyone being treated badly. I would usually walk out but I had an online order already paid for. If she would have been serving me I definitely would have said something. It's a difficult time for everyone right now. Being rude is not going to help anyone. Maybe work in the back room for a while till you can pull yourself together.
Was in there this am.Staff was very helpful. Also no problem getting some one to help to load my purchases in my car.I don't go there to often but visit when I need certain things.overall a good experience.
Got what I needed at the last minute.
Service mediocre.....
Tiny and cramped, but it'll do in a pinch.
(Translated) Good (Original) Bien
(Translated) Hello the beautiful discounts! Surely due to the move (Original) Allô les beau rabais! Sûrement dû au déménagement
(Translated) Bad service, some clerks are stupid and impatient, and beware the interac does not work well ????? (Original) Mauvais service, certain commis sont bètes et impatient, et attention l'interac ne fonctionne pas bien ?????
(Translated) The service is slow (Original) Le service est lent
(Translated) new address soon rue Barkof (Original) nouvelle adresse bientôt rue Barkof
Not enough product
Not enough chashiers
The service is always great thanks to Doug
Great service and support when we get our vehicles worked on!! Keegan and staff put customers first every time!
(Translated) Very courteous employees. Very well organized store. And we are not looking (Original) Employés très courtois. Magasin très bien organisé. Et on cherche pas
It's Saturday morning at 9: 30 am and there are only 2 cashiers working. There's 12 of us in line waiting. Sad.
The service center at this location is a joke, worst customer service I have ever had at a shop or Canadian Tire. Do yourself a favour and take your car literally anywhere else in town.
It rock
Tried to exchange a jug of oil in store. They couldnt find the purchase history and i had no receipt. After 20 mins of wasted time i started to raise my voice in frustration only to have the customer service person scream and yell at me and tell me i was embarassing my mother who was in fact frustrated also. They finally manually exchanged the item as they should have done within the first 2 minutes. I left the store with one unkind word and was again yelled at. Their manager on the phone a day later said "I would have told you to get the F out of the store."..... and all because their employees took 30 mins to do a simple exchange with no refund needed! This is customer sercice at its worst. Also they let garbage and debris build up around their store grounds like they are a garbage dump! Need a whole new staff at this deplorable store
I've not been the biggest fan of Canadian Tire over the years. This is a new store. Well equipped and staffed. I've been to this store more often in the last few weeks, than any other location in the last several years. Renewed my opinion of CDN Tire.
Very helpful and pleasant staff
Cdn Tire was grest as always. My second home.
All Hunting tags . Good to go
All rights
First the tire fell off while leaving the Canadian Tire parking lot after being in Canadian Tire Courtenay for service. Canadian Tire mechanic missed tightening the lug nuts. Now it takes at least 3 hours to repair a tire, even with an appointment. Very disappointing service in the garage. Andrew Pringle
Canadian Tire is doing a good job of social distancing. A greeter is keeping count of how many people are in the store and the aisles are well marked for distancing. Sale items are easy to find to save extra time in the store.
Great store, lots of inventory. Some staff need better training though. Not as knowledgeable as one would expect.
Poor and rude service from one employee at the auto parts desk
Needs to invest in bigger store
I like this Canadian tire location. Is pretty big and has a lot of stuff. They are also doing a good job with COVID measures. Auto shop changed my tires quickly and the service personnel are professional and knowledgeable. General employs have been awesome as well as if they were unable to help me they found someone else who could. Would recommend shopping here
Great place, customer service is excellent. Sucks if they don't have what you're looking for, though, because you still have to wait in the checkout line just the leave the store.
I went in paid my Mastercard off.everything was polite and quick.went over to parts young girl was friendly she found what I needed and we where done and I lift happy.thanks for a pleasant experience.
Big store lots of amazing products
Terrible customer service. Placed on hold several times for 15 minutes or longer trying to ask if they have a battery I ordered in. On the third attempt , I hung up and called customer service to ask what was going on and why I cant talk to anybody. Upon which she transferred me back to parts only to be placed on hold again.
Brockville location. Limited staffing in most areas. Clearance bin had broken open bags of foo
Don't have a lot of products I needed. And others over priced.
If you need things, and you need them cheap, this is your place. If you can't find the things here, go next door to Home Depot.
Nice place and friendly
Meh... the thing about Canadian tire is they have some pretty awesome sales that are hard to pass up. My issue is that most of the staff aren’t really knowledgeable about the products. Another MAJOR gripe of mine is the carts that are fashioned to look like cars for the kids are not allowed out of the store. The reason why a person gets a cart, is because they plan on buying more product than they can carry. When I am shopping with my kids, they are always wanting the fancy shopping carts... but if I am buying anything that is heavy or bulky I have to get a regular cart because they will not allow you to take the fancy cart out of the store! A cashier was very unrelenting to me regarding this issue even after I promised to return the cart to the store. A production ensued with me having to move my purchases and child into a standard cart. It actually makes me mad just remembering it. As if a mom’s job isn’t difficult enough. If you are a business with fancy car-shaped carts, you have to allow customers to move their purchases from the store to their car in the fancy cart, otherwise don’t have fancy carts at all.
Great experience!
Product in stock, efficient staff
Great store
(Translated) Clean a lot of service (Original) Propre beaucoup de service
(Translated) Good (Original) Bien
Great service from that young lady.....
Good
Closed at 6 already, the bank is open longer.
Friendly service
(Translated) Difficulty getting an answer from a clerk Often "back order" products Inform me by phone if they have the product I want and say yes. When they got to the store, they didn't have the product in the end (Original) Difficultés de se faire répondre par un commis Souvent les produits "back order" M'informe par téléphone s'ils ont le produit que je veux et disent oui. Rendu en magasin ils n'ont pas le produit finalement
One star for just being open but digby should have their own flyer seeing as the last 4 or 5 times I went in for something they didn't have it , 0 stars , best off ordering on line instead of wasting your time in digby Canadian Tire
No tills open except for 1. Long wait. #LetsGuide
Very quick and organised place
Good service, staff helpful, items easy to find.
Very nice bug place but the service suck came in too but 4 things it took 1hr 30 min to be serve
Store is clean. Organized.
It's you average Canadian Tire
Great service today.
I hate shopping at any Canadian Tire If you aren't an older grey haired married Male with kids in elementary or middle school I find myself being profiled as a shoplifter and treated as such Discrimination to the fullest Profiling/Stereotyping is a weak crime prevention methodology. Police use the same method and once criminals figure out that they just have to change their appearance to blend in with the norm Then what are you going to do ? Follow and treat everyone as tho they have already committed a crime !!! I feel bad for that married old guy with grey hair and kids in school if that's the plan.
Great staff at this store always friendly and helpful i enjoy going in
Canadian Tire is a good place to get automotive parts and things that you need for your home it has a quite a variety of things you can use in everyday life.
Love it
Came here for a block heater cable for my Sunfire. I talked to the lady who was working at the automotive parts desk where she asked me about my car's engine and confirmed details with me. She told me the price and handed me the part. I thought the price seemed higher than I had expected so I took a quick look at their selection and realised she had given me the incorrect part. The employee had given me the cable for an ecotec engine, despite having just confirmed that my engine was not an ecotec. The cable she had given me would not have fit my vehicle. I gave Napa Auto Parts a call and in minutes they had me on my way with the correct cable for a fraction of the cost.
(Translated) Beautiful brand new store! Beautiful brand new store! (Original) Beau magasin tout neuf! Beautiful brand new store!
Computers at cashiers go down alot.
Easy and quick
Went to the store on sat,Jan 4 to look for a couple things and decided to use my points(over $90.00) At the Yarmouth store I was told that because I don’t have a card,just use my phone number,that I would have to have my driver’s license as proof of identification. The cashier didn’t understand this so she called the floor manager over and she wasn’t much help either. When my wife replied that we didn’t have to come to this store again , the response was”whatever”. Guess I will stick to my local store.
Love Canadian Tire!!!!
was great
Either you cannot get near the auto desk because of endless waiting or you write a couple of hours off to get an estimate on auto repairs only to find they are ALWAYS way more expensive then anyone else. I dont even bother wasting my time at Canadian Tire any more .
(Translated) very nice store (Original) tres beau magasin
Get rid of the corral
(Translated) The employees are friendly! (Original) Les employés sont sympatiques !
(Translated) To visit absolutely! (Original) À visiter absolument !
Amazing Variety for every day Needs,good Prices and good Service
No employees to assist, deal with that!
Friendly helpful staff!
Great service especially from some guy named Patrick.
Great place always has good deals
Dropped to 3 stars because they didn't give meany canadian tire money maybe they don't have it anymore wierd
Check your orders before you leave the parking lot. They gave us the wrong item and there is nothing they can do about it until the store reopens fully. I understand it is a crazy time we live in, I can wait, that is not a problem. Just letting others know to verify before you leave just to avoid the hassle. Even if they just put the bag in your trunk, double check all of it. Making sure product numbers match up. That is my fault for not verifying until I got home. I thought a switch would be easy.
There are two entrance doors to get inside for shopping. One way is through the mall. The other way is from the service department side. Whenever I tried shopping at the shop to buy auto parts, employees don't let me in to shop and tell me to go around and use the other door to get in. If I have to use the other door, I have to walk another 10 to 15 minutes to go around the mall. Why they even create the door or let the door open for entrance if they don't let customers in to shop inside? Sometimes people look completely normal; but some people have difficulty walking. There are many elderly customers too. I don't know why they create this policy.
Neat, clean and Well organized.
We've had two flats in the past month since getting our new tires here. Both flats were installation errors as they were not sealed properly. Don't get or change your tires here unless you want massive inconvenience.
Worst “mechanics” around I wish I could give them ZERO stars! I will be taking my complaint to head office. My daughters suv was brought in they were told we thought it was the strut. They then tell us it’s the ball joint and the struts are fine, they replace that and say there is still something wrong and they’ll call us this morning to check it over for free. They DON’T call us we call them and now they said the STRUTS needs to be replaced!!! This is after we paid over $500 yesterday! I’ve heard bad things about them before and wish I’d listened. You’re better off fixing your car yourself! You can see the paper where they checked off that the struts are fine!!
Terrible mechanics, they replaced my cv axle but in doing so the mechinac tore out my sensors for abs brakes, traction control and VSA. I had to come back a day and a half later burn more gas because of there stupidity and I didn't receive and gift card or anything. I would NOT recommend this place and the mechanic let my car leave the building knowing full well what he did and he played stupid when I came back and told him about it, which makes me mad the most!
Got new winter tires yesterday...great price!!! Made an appt. To get them installed. They were on time..they charged the quoted price..no hidden charges...great customer service! Can't complain at all.
Good helpful people
Always take my care to them, for maintenance and tires. Their auto centre in Courtenay is organized and well run. Staff are honest and knowledgeable.
Very helpful staff and large selection of products.
A nice big Canadian Tire, large store, well stocked, great sporting goods section Store should get 5 stars but it is not dog friendly, and having moved from a town where the Canadian Tire was dog friendly it's a pretty big negative
(Translated) new store (Original) magasin neuf
Got new winter tires and wheel alignment is done from Campbell River store. Great staff and great customer service from the auto department ( Andrew) and the very nice lady on Customer service on service. We found out I needed one new wheel Andrew called me up and ask me to come over by the time I got there he already has found a replacement wheel in some local 2nd hand shop and brought in so I don't have to wait. 5-star team...great communication...keep it up. Totally recommend our local Canadian Tire location.
Store is currently on an upgrade. Helpful staff regardless of what is going on.
I had purchase 2 items from this Canadian tire store for my pool, the items never came in a package and only a barcode sticker on it. They didn’t give me a bag for these to items and when I wanted to return these items because they did not fit the pool I had which I returned 2 days later at the this store I bought them from. The customer service lady was rude and said well there is a piece of grass on it and where’s the package. I said they were in my vehicle in the back only and they never came with package go see for your self you have plenty in the pool section. I also stated I never used them only seen if it would fit my pool and which they did not. She then took about ten minutes wiping them down with windex while the line up was building up behind me before she would process my return they were clean and nothing on it only a piece of grass and which she needed to windex it clean. It took about 15 minutes to process and she could not even give me my receipt back because her printer was down and she would have to walk to automotive to print and with it already being long,I said no to the receipt. She made clear she needed the receipt I can’t have it back even though I had items on it with other things. she couldn’t maybe just leave windex part out of it in which she made no difference to the items and went and printed my receipt and saved a bit of time for the next in line. Rude and unprofessional I will travel the extra mile before I go back to this Canadian tire. If you don’t want any dust or anything to get on the items they should be in packages can’t be like that if the items were never in packages, nothing was wrong with them and not even dirty. I probably had the more clean returning them then when I bought them, being that they weren’t covered in dust when I returned them.
Very friendly and helpful
(Translated) Very good and the staff are very attentive to help you thank you (Original) Très bien et le personnel sont très attentif à vous aider merci
It's always hard to find someone to help you.
Avoid if you are a person committing the crime of possessing a backpack. Having arrived on a bicycle knowing the single exact item I was in search of, I had to spend double the time required in order to return to my bicycle, secure my backpack to it, and return to the store for 30 seconds to purchase my item. Rather than be made to feel like a criminal again, I will instead make the trip to the Hillside Canadian Tire, which must have had the radical idea to hire a loss prevention officer, because I have shopped with a backpack there and not had a problem.
very good place
Was good
Exelent automotive repair and also they rent tools if you have time and skills to try have new parts and on end new experience for DIY fix ;) Live that Store ;)
(Translated) Kind and competent staff (Original) Personnelle gentil et compétent
I purchased a Napoleon Legend series BBQ from Canadian Tire two years ago. It has been used moderately at best.I regularly clean it and maintain it and keep it out of the weather. I'd noticed that when I barbecued it had a hotspot.I inspected it and found that there was a manufacturer's defect on one of the grill burners. I called Canadian Tire View Royal where I purchased the barbecue. I explained to them the defect and that I needed to purchase a replacement part. The lady that was helping me on the phone tried to tell me that the defect came from misuse. I had no intention of making the store provide me one for free. I was simply looking for a replacement part. I explained to her that the three other grill burners that had been used the exact same way as the defective one are in good condition. She then said that she would look into it and placed me on hold. After 25 minutes of being on hold I decided to remain on hold and drive to Canadian Tire. At the store I asked for a manager. I explained to the manager my problem and also explained to her that I was placed on hold and never attended to. She didn't believe me. Fortunately for me I had my phone which was still on hold.I even confirmed the store's phone number and showed her that I was on hold which at that point was 38 minutes. She was unapologetic and sent me to the barbecue section of the store to wait for someone to assist me. While waiting there was a family shopping for a barbecue and they saw that I was holding the defective grill burner in my hand and they asked me the problem. I told them my experience. The family said that I should have shopped at Home Depot. In the end Canadian Tire did not have the replacement grill burner nor did they offer to assist me further. I'm 48 years old and this is the first time I feel it necessary to write a critique detailing incredibly poor customer service of a store. Will this fall on deaf ears?
(Translated) A little crowded but they have everything! (Original) Un peu encombré mais ils ont de tout!
They have a weird thing where you have to stay behind a line at the queue at checkout
Real nice people to talk they go out of there way to help and I always get good service
Visited from out of province because I needed a new 7 way plug for my trailer. Called in advance to check stock and they auto guy assured me they had some and warned there are different styles (w/ & w/o center contact). Got there and he came to check my trailer to make sure I got the correct one and found it on the shelf for me. He also gave advice to prevent corrosion on connector. He had no other customers so we shared perspectives on life and politics from different parts of the country. Thanks Andy!
Very good. The young man was very efficient with my inqurie
Just rude. I generally love cdn tire but not yesterday. I went in to get some pricing on new tires. I was feeling ignored by the guy behind the counter that was 'busy' doing something on the machine, and when he finally did acknowledge me it was with a dismissive "yes?". I don't know a lot about tires but i don't need to hear the eye rolling in the tone you take with me. Offer to help me..This is Canadian TIRE afterall. I left and went straight to the independently owned tire store across the street who gave me a great deal and did the job right then and there.
Very fiendly helpful staff
Poor service got attitude from workers not impressed
No-one to ask about somethingbi couldn't find but all else was good
(Translated) Satisfied (Original) Satisfait
Very busy.
Small store hardly has anything when you are looking for something.
Love this store,was looking for something in an aisle and a store clerk actually came up to me and asked if I needed help where the old store you had to chase around behind them to get help if you could find someone. The staff are friendlier and he went to look for my item in the back and was back within minutes.
This place has everything!
Helpful staff and the cashier was incredibly kind.
A typical canadian tire store. Aisles are narrow but wide enough for 2 buggies to pass with some room to spare. Main aisles have displays with specials on them.
They always have what I'm looking for. Lol
Bought flowers for wifes flower garden
Great customer service always helpful
Always something on sale. Great for gardening and hunting supplies
Seems bigger then most stores
(Translated) The choices are not obvious because there is no indication for the sectors and the sectors are mixed for me everything is good for you to see …
For vehicle repair, this is where I go first.
Very courteous ☺☺
I like the automotive department.
They've reconfigured the exit so if you need to exit without buying anything you're almost trapped in the store! It's awful now!
(Translated) Not committed floored (Original) Pas commis sur planché
(Translated) Interesting services and diversified products (Original) Services intéressant et produits diversifiés
Always Canadian, great service
Always have what I need
If you thinking od going in canadian tire garage you better think twice. You want to be safe in your car don't go there
Pretty nice for a CT
Had to leave store with our 8 lb dachshund that I was carrying because it’s not a pet friendly store, not happy, first non pet friendly Canadian Tire I’ve been in.
Great deal of help. Automotive guys rock.
Everything but camper supplys
Alright
It didn't take us long to figure out where, in the store items are located. Staff are friendly and often visible, but also frequently engaged with other people. We've found returns to this location have been easy and almost, enjoyable and staff are so personable that they provide their names while talking to you and as they engage with others. It goes a long way to help shoppers feel connected to employees. The store is also located quite close to home and we've been able to run in, make quick purchases and get back out, quickly. We also appreciate that this location has a massive automotive section. This is a bonus for us, as we can now get inspections and check ups and other car care pieces conveniently. Thumbs up, Canadian Tire!
(Translated) Slow checkout service. (Original) Service au caisse lent.
(Translated) I do not advise you to change your tires here, I had an appointment today 2018-11-03 to change my winter tires A receptionist at the automobile center with glasses too stressed, pissed off, no smile, no hello. We would say that we bother her a lot when asked simple questions she wanted to know nothing, she brings me an invoice of $ 78 for the change of 4 tires knowing that my colleague mentioned $ 39 + tax when I made the appointment, it wouldn't bother me to pay $ 100 if I had good customer service, results I canceled my appointment soon after . (Original) Je vous conseille pas de changer vos pneus ici,j'avais un rendez-vous aujourd'hui 2018-11-03 pour le changement de mes pneus d'hiver Une réceptionniste au centre dautomobile avec des lunettes trop stressé ,énervé, pas de sourire ,ni bonjour .on dirais qu'on la dérange beaucoup quand ont demande des simple questions elle voulais rien savoir ,elle m'amène une facture de 78$ pour le changement de 4 pneus sachant que sont collègue ma mentionné 39$+tax quand j'ai pris le rendez-vous,ca me derane pas de payer 100$ si javais un bonne service a la clientèle,résultats jai cancellé mon rendez-vous tt suite .
Staff was helpful.
Lots of selection and very helpful staff
Great place to shop for good prices
Great customer service, Covid protocols I place.
Great place to shop.
(Translated) Canadian Tire newly installed. Grand, superb, there is everything. Large parking, superbly clean, finally a place where the customer as it should be. Clerks advise you, listen to you and take the time to serve you .... (Original) Canadien Tire nouvellement installé. Grandiose, superbe, on y trouve de tout. Grand stationnement, superbement propre, enfin un endroit où le client comme il se doit. Les commis vous conseillent, vous écoutent et prennent le temps de vous servir....
Big store with most products you would need for Home, garden, automobile and sports. Full service bays. Minimal staff to help you but there are ‘search’ terminals to help you find your items.
Usually i like to shop at CDN Tire. But i bought a duramax vinyl shed, which went on sale 3 weeks after and they were not willing to pricematch it for me.
(Translated) For tool lovers these the best place (Original) Pour les amateurs d'outils ces le meilleur endroit
Using the Canadian tire website, I entered my postal code and it pulled up my local store, how many are in stock and the exact aisle my product was in. The store is so well played out that it's super easy to find your item as well.
They also sell tires and have mechanics. In the summer they have a garden centre. As It's a tiny building, well, compared to the monster stores that are being built now. They pack a lot in that little space. Sometimes it's only one or two of an item which can suck if three people need the same thing in the same day. Everyone who works here is great. They know where everything is and are more than happy to help. Also. I have to say they are always fully staffed. You can always find someone. Well it's rhe only one in Elliot lake and the next one is an hour away so it's the best bet.
Helpful, accomodating staff. Great credit card program and rewards
Very friendly and helpful staff, good selection. The associate in automotive even helped us pumping up our tires although we just asked for the nearest tire pressure check station.
Castmer serves and a cashier they are not friendly and not helpful.one of the manger came to help. They need to learn something could castmer care.
Lousy service, decent selection if you can find it yourself.
One of my favorite places to shop. Great sales and they have what I want 99% of the time.
Hi I want to say thank you so much for providing a air conditioner that I desperately so needed. And your employees .I deal with health issues so thanks so much It means so much. That yo people provided what i needed in a crisis circumstances .thanks Peter meaney hi I just would like to add .a friend had a bad experience with ATV tcl tv .this is not about Canadian tire store it's about tcl tv and any other products from tcl I hope the manager can read this if they sell tcl tv etc my friend had a terrible experience there is no service here in Canada so spread the word do not buy tcl TVs and just warning people to not buy this product tcl let's put tcl out of business spread the word go on Facebook Instagram etc thanks
It was great at the new Canadian tire store
I just want to thank Joanne for her help. Always friendly and cheerful. Always runs around the store helping me to find the items on my list. I can always count on her help and I truly appreciate it. She is at store #146. Thanks again
Young kid at customer services was great :) made me n my friend laugh
(Translated) 155 st-emille (Original) 155 st-emille
It has its ups and downs. Ups is that there are some extremely helpful employees that truly care about customer service. Downs about the brooks store is that it RARELY has the products in the flyers. I often have to travel to medicine hat to get the products on sale in the flyer.
Love Canadian tire!
(Translated) Good service offer (Original) Bonne offre de service
Was ok
Nicely laid out store. Needed something not kept on sales floor. Kind of painful getting someone to locate it but the guy was very helpful in getting the large box loaded on a trolley and to cash.
Great deals here today.
Best place to shop for supply's and more
It is getting more and more improve to what it used to be it's actually a pleasure to go in there again
This store is cluttered, dirty, some of the stock seems out dated, the staff is not as helpful as they could be. They are super friendly though. I just think this town needs a newer and a bit bigger store. This must be the only original Canadian Tire store left in the entire country.
Always find my indoor house plants here Store is always clean
They had all the stuff I needed to make all my oil changes myself. Well done
Very well organized store. Lots of stock.
Like all of them there is a great selection and they have awesome sales.
More staff would be helpful.
Christmas shopping was great,good selection,wonderful staff. In all a great experience.
(Translated) Forgetting to order the part. (Original) Oubliger de commander la pièce.
(Translated) Everything is expensive (Original) Tout est cher
Stock numbers are constantly not up to date with their website. Call ahead and get the person on the phone to get the item into their hands before making a drive to pick something up. Pretty unreliable have had this happen on multiple occasions. Store is really starting to look dated compared to the newer canadian tire stores. Aisles tend to be congested and messy. New cash design is awful no flow to it forces everyone into a single long line.
Well organized and asociates are helpful when available. ????
Always helpful staff, good deals!
Staff not answering phones. Waiting 4 minutes for some one pick up the phone.
I was very insulted by an employee today. I stopped to ask an employee where heaters were , she told me but she looked at me with suspicion, which confused me. I suddenly realized she suspected me of stealing. I was very perturbed and seconds later she came with a co-worker and instructed me to take my travel cart to the front of the store. I was not happy and swore as I went to check out my purchases. I was adamant I would not be returning to the store any time soon. I left my complaint at the checkout with my cashier and as it turned out the acting manager was at the next till. The cashier was pleasant and tried to get me to understand it was store policy that all bags and carts be left at the front. After 6 years living here I never knew that. Never saw any of the signs posted throughout the store. As I was leaving I ran into Deb, your wonderful employee. After explaining to her what happened she quickly explained the extreme theft problem within all stores in Elliot but apologised for my experience. She has away about her that makes your day better and brighter. I just wanted to say thanks and I had know idea the problem of theft was so rampant. Suggestion: Maybe the signs could be updated and a little brighter and more noticeable. Also sorry for my rudeness to the other employee, but she could of handled it differently. Signed an enlighten customer and very disappointed with the residents of Elliot Lake who spoil it for everyone. It's 4 Stars now
Well stocked - friendly staff
The staff was very helpful this evening
The lady at automotive counter was kinda mean and not to helpful. She was rude when I ask a basic question and then huffed when I asked a follow up question. Then the next customer came up and she did the same. Both myself and the other customer left without getting what we needed. This happened today. Would not advise anyone to go through with that.
Correct
They had the bulb I was looking for
It was good got my son's bike and helmet
Bought a really good looking, healthy rubber tree to spice up the office, and we get all our pet supplies for our shop cat here as well. Always quick and easy here.
Excellent customer service. They helped me out return a defective product when others stores and corporate Canadian tire copy and paste their generic return policy and told me there was nothing they could do. Funny how this store could figure it out without a problem. They understand customer service.
It's a CTC - not enuf staff or they r all hiding
We bought an item 2 weeks ago and saw that it was on sale starting today in the Boxing Week flyer. We were unable to get the rebate on our item because this store only honours returns during the first 7 days. We drove to another Canadian Tire store out of town and we were able to get the $150 rebate without a problem. Shouldn't all Canadian Tire stores have the same policy about items that come on sale? Needless to say, we will not be doing business in the Brockville location.
The worst costumer service. Rude and unprofessional. Will never go back.
Always lots of tellers on so your not standing there all day love it
Al and Luigi went above and beyond to make sure I got the right tires on my car last month and Luigi has installed two performance exhaust systems for me in the last few years on my Mustangs, everytyhing was lined up straight and centered perfectly both times. Thanks guys.
Update: All done at Brakes and Muffler! I don't need to change a new Caliper! Canadian Tire is good but customer service is not good! My car was bad for the rotors and pads. I had to change the pads to drive my car for work. So I came to Canadian Tire and I would like to book appointment to change the rotors and pads for my car. But they said: I had done a half job and they can't do it! It's weird? Big company will real rule? They said : I need to change a new Caliper?? but my Caliper is still good! omg I called to 1 (800) 387-8803 for complaint about that and they said: waiting a few minutes then 1 hours with no answer! I have an appointment with Brakes and Muffler, they are so nice and easy !. Bad service ! You're a big company but you don't need to grow up your business! Let's see your stock on the market!
Excellent service
This Canadian Tire store is excellent in Elliot Lake Ontario
Very friendly hard working staff and good customer service and a very clean store and their manager Keith looks like Jay Leno.
Fine. Keith
I would've given 5/5 stars, but their car batteries are garbage. I have bought 7 RV batteries over the years and every one has failed within 3 months of the warranty running out. You can never get a straight answer, when you ask when the acid was put in because that is the day the life of the battery starts . It could be a year or two before it is sold shortening the life of it. Myself being a commercial fishermen I like to have a couple of dry batteries in storage in case a battery fails. It isn't a big deal to put the acid in them yourself.
Plants still looking good.
What a mess they are remodeling but when completed looking forward to the change be pacint it will come
I was returning an item that was faulty and I was treated like a criminal it took 45 mins and the employee called her mgr and he hmmd and hawed. I was getting furious by this point, I mean wow really. Really realty bad service. I have spent a lot of money there and to be treated that way just ridiculous.
Very good
The shopping experience could have been much better. Problem was these incredibly annoying "ATTENTION CUSTOMERS... ATTENTION CUSTOMERS" announcements every few minutes. I couldn't get out of there fast enough.
Bad experience getting new tires installed . Im very dissatisfied with the service I received . It started off my appointment was pushed back in time . Then to be upsold on apparent issues with vehicle I was already aware of simply wanted the tires installed and winters taken off. Then after driving the vehicle about 30 kms noticed a wobble from rear tire to arrive home and literally find all the wheel lug nuts about to fall off could turn all with my fingers. I am aware you have to re torque after 50 km but these were clearly missed as all other wheels I checked and turned slightly with my torque wrench were tight. It's a good thing the tire didn't fall off and my wife and newborn weren't in the vehicle. Less than satisfied.
Staff had to get 2 items out of the cabinet on sale for someone else waiting. I was standing there and said I'd like 2 items as well. He said, my hands are full. I was shocked and so was the other 6 customers standing in the isle.
Crystal went above and beyond to help me and my dad out. Saved us so much time in the end! Thank you!
Srore Under construction
(Translated) Some staff are very helpful others ignore you (Original) Certains membres du personnel sont très serviables d'autres t'ignore
Canadian tire is honestly the best place to go for whatever you need
My local, "2nd home away from home. "my love for CT has been a long one." 2 things stick out the most, service and especially return or exchange of products, something happens a product breaks and with your receipt you op in to exchange it or refund it. This is handled immediately upon coming in to the store. It's so so simple. This return policy Is the best in practice as it is in real life. And from a loyal customer of 30 + years this service policy should be implemented throughout all such big box stores. Really, " please the customer and you'll have business from them for life." SR
I love the huge amount of product the store offers and the prices are actually very good when they have a sale one... which is weekly. However... customer service can be pretty suspect at times. It seems like some staff don’t really want to be there. Update -Recently I have found that the guy that works in the hand tool department to be quite accommodating in helping me find what I was looking for. Automotive seems to be hit and miss.
Couldn't find anyone quaĺified to help us find what we were looking for, found it on our own. Went to customer service desk to order item from book but because of Christmas shopping very busy. There was only one person working desk we left decided to come back on a quieter day.
(Translated) FREE FOR ALL! We pile on it. Customers who have not made any purchases, must "step over" the world, in the queues, often endless ... in order to come out and in addition, NO HAND CLEANER, ???? to quit ... (like 50% of poor businesses.???? (Original) FREE FOR ALL! On se pile dessus.Les clients qui n'ont pas fait d'achats,doivent "enjamber" le monde,dans les files d'attentes, souvent infinies....afin de ressortir et par surcroit, PAS DE NETTOYEUR A MAIN ,????pour quitter...(comme 50% des pauvres commerces.????
(Translated) Don't even take replacement parts for their own products; here a $ 10 coin for a compressor. The seller trying to sell me a brand new Mastercrap compressor again, for $ 160 ... Are you walking to commision by any chance? What a lack of professionalism! (Original) Ne tienent même pas les pièces de remplacement pour leur propres produits; ici une pièce à 10$ pour un compresseur. Le vendeur à essayer de me vendre un compresseur neuf Mastercrap encore, pour 160$... Marchez-vous à la commision par hasard? Quel manque de professionnalisme!
Beware of sale discount trap. Check walmart and amazon.ca to know the actual price
(Translated) Very quick and very courteous (Original) Très rapide et très courtois
Fast service but front desk guy was slow
great customer service
Friendly service. should sell fishing licenses as they sell lots of fishing gear.Prices seem to becoming non competive in all departments.
The only thing that I don't like at Canadian Tire is trying to find an employee to help
(Translated) Perfect (Original) Parfait
Last Sunday, September 5th, my husband had a situation involving major damage to 2 tires of our van. After managing to get a ride to your store in Courtenay, he was amazed at how wonderfully helpful the team was in the tire department … the service was incredible… the best ever! A huge thank you from Kevin to the team who worked that afternoon in the tire department!
(Translated) The aisles are very small store well maintained but overloaded in the aisles (Original) Les allées sont très petites magasin bien entretenue mais surchargé dans les allées
If you shop the sales there are good bargains to be had.
Helpful
(Translated) Nice choice of tools ... good quality guarantee! Reasonable prices ... (Original) Beau choix d'outils... bonne garantie de qualité ! Prix raisonnables...
Great place to shop
Very good service with parts and service
Good service, nice big parking lot so no trouble getting in.
The store is a little chaotic at the moment as renovations are taking place. Shelves are empty in a lot of the aisles, and their covid protocols seem to have lapsed as there was no hand sanitizer available. It appears that the shopping carts are also no sanitized after each use by staff. We had to ask for wipes to clean the cart before using it.
Found what I needed quickly and fairly quick check out
Horrible
As well as buying all kinds of small things here I have also purchased big ticket items from the hunting and fishing department. The staff were always polite and knowledgeable. Unlike some other Canadian Tire franchises I did not have to line up at the cash for 20 minutes to check out.
Ok
Always like C T
I usually do not take the time to write negative reviews, but given the absolute subpar service I received from this Canadian Tire Auto Service, I feel obliged to do so to spare other customers from the same poor treatment. I had an apt for a vehicle inspection this past Saturday and actually spoke to one of the auto service employees on the phone prior to my apt - Scott. The day of my apt, I was greeted with a frown and disrespect. I ignored this thinking that everyone is entitled to a bad day, although in retrospect, I should have seen this as a red flag. After waiting an hour and a half, Scott shows up and tells me that I failed the inspection because my car has aftermarket parts on it. This frustrated me as I purposely took the time to call ahead to inquire about the inspection requirements. When I had spoken to Scott on the phone, he failed to mention anything about aftermarket work, even upon me asking. When I brought up our phone conversation, he rudely cut me off and replied with "I don't do the inspections. Do you think I have time to spend 40 minutes on the phone with each client that calls”. A simple list of suggestions would take 15 seconds, not 40 minutes! After all, if he does not conduct the inspections, that means his job is to answer phone calls and address customer concerns; something he refused to do on my initial call. Not only was this employee, Scott, extremely rude and dismissive to me, I also saw him belittle the woman ahead of me in line. Canadian Tire should really take the time to re-evaluate who they hire and assign to CUSTOMER SERVICE positions. It’s obvious that this employee could benefit from proper customer service training. I thought I made a good decision choosing Canadian Tire Auto Service as their inspection cost was reasonable, but please spend the extra money and spare yourself the disrespect + poor service!
Great service
Good service knowledgeable
This is the only place in town where they let your dog come into the store on leash and the staff are so awesome about having Mouse & I together in their store you're always happy to see her thank you very much Brooks Canadian Tire
(Translated) Many special goods (Original) Beaucoup de marchandises en spécial
Typical department store
The best the workers there are very helpful and friendly
Lots of stuff packed into this location.
Friendly staff and good sales.
Always a pleasure to shop at this store
Customer service is almost non existent in the tire section. Good thing you can check stock and order online...
This locations security guard kicked me out for having my own shopping bag. Plastic bags only for Canadian Tire ????
Had some good sales on right now. Staff were welcoming
(Translated) I find the store in a mess ... Especially in front of the seasonal / sports counter ... I often ask the clerks for help to find an item and people always come back to me saying: have not found it ... Moreover they have plenty of external warehouse ... The other time I wanted pool chlorine and had to have it delivered from another warehouse ... lala at one point ... I change to Canac .... good day (Original) Je trouve pomal le magasin en bordel... Surtout devant le comptoir du saisonnier/sport... Je demande souvent de laide aux commis pour trouver un article et on me revient toujours en me disant: ont le trouve pas... De plus ils ont pleins dentrepot externe... Lautre fois je voulais du chlore de piscine et ya fallu que je le fasse livrer dun autre entrepot... lala a un moment donner... moi je change pour Canac.... bonne journèe
Very helpful staff
(Translated) I like bcp and very good service especially from the one who worked on toys Thank you !! ????????♀️ (Original) J'aime bcp et très bon service surtout de la part de celle qui travaillais aux jouets Merci!!????????♀️
Was just in to ask about tires and the parts lady was extremely rude. I almost walked away from purchasing the tires.
There are very helpful staff, great deals and hey, it's Canadian Owned.
Bring back the gun department We as a community are so limited already, bring us back an affordable option and a great reason to continue shopping with you!!!
Rob was very helpful at the service desk with a great attitude. Appointment was on schedule and I was in and out in a short time. A great first experience at this location.
Big can tire lots of square footage put some time aside for this store it takes time and a great outdoors section with real rifles
Love this store! Nice and easy layout to follow! They have pretty much everything that you would need from a Canadian tire plus things that you forgot you needed. Certainly my go to store!
First time in a long time i actual got excellent service from canadian tire. Past experiences were often little or no service but today 4 stars!
the new store is huge. it's lost it's homey feeling, but that will come about as people get used to it. the prices are up noticeably from the old store. even the sales are a bit anemic. the staff seem to know the stock better and seem a bit more helpful. the location may be a good one for people in south courtenay, but not as good for ppl up island, in the rest of courtenay and comox. my guess is that will see a marked drop in traffic as well as a do in sales due to the higher prices. all in all, the new store and staff are pretty good, prices well come down and then that leaves most of us having to fight traffic to get there.
Not 2 busy when I was there
(Translated) It's very big, and there are at least 10 crates. (Original) C'est très grand, et y a au moins 10 caisses.
Pretty good for a small store
(Translated) Lots of choice, very clean. We were well served. It is a Canadian company that deserves our encouragement. …
excellent service
Found some solid motorcycle gloves on clearance, was pretty stoked on the price.. But that's Canadian tire, crazy sales that seem to have no rhyme or reason but who doesn't like when you go in for something and it's half the price you anticipated paying
Busy but every one keeping their distance
Have not been impressed with any Canadian tire in quite a while.
They changed the layout and trap customers in unless you go through the main line even if your not buying anything
Went to renew fishing license system was down
Quality tools
Good black friday deals
Staff is always plesent, a sign of the times most of the items I went to buy weren't available. But they have lots of Christmas lights, but I don't need any. I know they are trying their best
Found products online that said they were in stock at this location, but when I got there they couldn’t find the items. Staff isn’t very knowledgeable around the store other than the service department, but they have a great tire warranty program.
Normally a great store. The rent a cop they hired since covid, not so much. He seems to think that just because he gets to wear all black with his tactical vest full of snickers, that he needs to harass everyone who walks in the store. My wife and I got stopped because he didn't like her purse and demanded that we leave it at customer service. Of course he waited until we got a cart and were several aisles into shopping before he thought to bring this up. We watched him do it to everyone else that walked in with anything that wouldn't fit in a pocket. The older gentleman that walked in with cargo shorts on almost got asked to leave too. Hopefully the fecal-form encephalopathy this guy has isn't contagious.
Lots of help to find what you need in store good service
All you need in one place
Staff are indifferent to being helpful