Reviews of Waltham Pest Services (Pest Control)

Jordorp Clark

Comically terrible. Literally have not shown up several times and despite having been to my apartment a number of times we still have the pests. For the love of god use anyone but these fools.

Elias Sayeg

Great company with professional technicians joe is the best very knowledge. very professional and gets the job done!

Art Strick

Brad removed a wasp nest, he was very professionally and knowledgeable.

Toyota M.

These guys suck. Don't waste your money.

Dana Lee

Chris Harvey of Waltham Pest Services is an assets to the company. You will never find a more personable person if you try. He is down to earth, informative and the person I am going to contact when I need help.

Debra Renzella

He was great. Professional and polite.

Michael Becker

Working for Walthham Pest Services, I've seen first hand the commitment the company has to providing their customers with the highest level of pest control and service.

Kevin Ward

I’ve used Waltham for my home and business and pleased with all of the services they have performed for me and have had great communication with each service.

Sue M

On our first call they responded right away and took care of the swarming bugs on our porch. We have continued to have them inspect and treat any other issues they find. I highly recommend them.

Fran Davis

I have a contract post ant crisis (which was handled well). The inspector just shows up at our house with no notice which is not ideal. A text or email would be helpful.

Zachary Lemmon

The original inspection was thorough and professional and all our questions were answered. The termite treatment process occurred on schedule and went very smoothly. Thanks!

Tom Rogan

I've been using Waltham Services for 5 year for my pest control, termite control and mosquito spraying. My experience with them was great until my customer service rep left late last year. Since then I've had numerous problems with lack of response from their customer service representatives. Despite repeated outreach, by both phone and email, I didn't receive responses. When I finally did receive a response follow up has been slow and incomplete. I also haven't received notifications prior to service visits, follow up for missed visits, and have been double billed for one service. I'm hoping the response improves but if not I'll be switching to another service. The one positive aspect has been my service tech, Dennis. His professionalism and dedication to providing quality service is the reason I've put up with the current poor communication as long as I have.

Richard Rosen

They were right on time and very efficient. I highly recommend the service they provide.

Brad Carter

I had purchased a home care for my aunt earlier this year who is having a major problem with mice. The service manager, Jason Valanbrini, service rep, Packie Cairns, and technician Brian Bourgeois, went above and beyond doing a mass trapping and making sure that the traps were placed out of reach of children while still being effective. I appreciate the teamwork, responsiveness, and quality of the work provided. And believe me, my aunt appreciates it too

william usboston

Efficient, responsive, courteous , effective. Would recommend

Stuart Hecht

Your technician arrived on the day promised. He rang the bell but I couldn't get there right away. But I was able to call out to him and he answered all my questions. He then did the work as promised, efficiently and well.

John Ebb

Great Team!

Suchi Mumford

We called Waltham Pest when we had a termite problem. They were responsive and quickly booked a service. They explained the issue at hand and put a plan in place. Very pleased and would highly recommend.

Emily Humphries

Waltham has been a great business partner. Our service tech has always been incredibly thorough and always touches base with management on site to make sure that he is identifying problem areas. We have seen a drastic decrease in pest activity since Waltham has been treating our business.

gary sparrow

Waltham Services Tech Bob performed multiple tasks as part of our Home Care service - in a timely and professional manner - always pleased with the service provided as long time customer !

Marilyn Cerniglia

The inspection was through and both the inspector and technician were professional. They arrived at the times designated. I use them for my termite system. This year I decided to add ants and rodents as the population has increased bea use of construction in my area.

bob davis

Bo Knowles was professional, knowledgeable , thorough and did a great job - thanks

Marjorie Grozalsky

While the work that was done was fine, what I had an issue with was that I was called at 8 AM(they were scheduled to come by 9 AM) the morning they were to be here to tell me that they needed to be connected to electricity. I was not home and, in an off chance, my husband was but was leaving for work. I had to get home to give access to the electricity they needed. It would have been extremely helpful if I had had more than 45 minutes to be notified of this.

Matthew Hardie

The technician Jeff comes twice a month and does a great job inspecting our 9 floor building. Since he’s been assigned to this location, we’ve eradicated a rodent issue which infiltrated our offices and the commercial bakery (tenants) on the 1st floor. He’s always prompt, and goes the extra mile. We appreciate Waltham Pest’s service and for the work their technician Jeff has provided us at our 9 floor commercial building in back bay Boston.

John Tilton

Joan is impress with Mikes knowledge of the pest services and is friendly demeanor The overall inspection service is simple and his on time site inspection is quick and efficient. I honestly do not know what it would be like without Mike simply the best.

John Foley

We've had Brad come out a few times and he is incredible. He is very professional and always on time. Would recommend to everyone.

Eli Lederman

Performed services fine, and we appreciated that they expedited our visit. But didn't do a good job with day-of communication on their multiple visits.

Lucinda Fisher

I am very pleased with Waltham Pest.

Ant O

As a first time customer, the inspector was supposed to inspect the house, naturally. Instead he thought that a phone call would do, then sent out a technician to take care of the wasp nest on the side of the house. They did do something, but it did not take care of the problem and over the next few weeks there were even more wasps. And because the inspector failed to do his job in the first place - he never even showed up to the house to do an inspection - various communication issues ensued, at which point I no longer wanted to work with them. The Natick branch manager, who claimed to be angry at the inspector for this oversight, offered to refund my money. The refund did not come through (I waited a few weeks), and I finally had to threaten to report them to the BBB before they responded, and finally (after two rounds of that), I received my refund. I wish they could also refund my time!

Nick Creedon

Anthony is our tech, he does a great job when he arrives for inspections. He is always professional and timely. He's super knowledgeable and extremely helpful!

Anne Summerscale

We have used them since 1974. Always excellent, reliable, professional, knowledgeable.