We offer you all the opinions of real people who buy the products of Kent Building Supplies (Pest Control) in the area of Argentia (Canada).
At the present the business has a rating of 4.1 stars over 5 and the score has been based on 127 reviews.
As you can read, it has an average rating is very positive, and it's based on a high number of opinions, so we can think that the evaluation is very reliable. If there are many people who bothered to give their opinion when they are pleased, is that it works.
As you know, we do not usually stop to give scores when these are good and we usually do it only if we have had a problem or incidence...
This Pest Control belongs to the category of Home improvement store.
Very efficient service in these trying times. Friendly staff, looks of stock on premises.
Good value
Poor selection for the products I was looking for. Customer service greeted us right away, but other employees were fairly indifferent.
2 check outs open and the lineup was right down to the lightning section almost an hour 1/2 waiting to be checked out ridiculous
Good luck finding an employee!
Better stock than most.
My fab place to shop for home Reno materials
I've always gotten excellent service here. Staff have always been knowledgeable and friendly. Project desk is usually a little slow though.
Always friendly staff. Was asked by no less than 5 employees if I either needed help or had found what I was looking for.
(Translated) The place for renovations (Original) La place pour les rénovations
Tested 6 Stanley squares against each other and none of them were square therefore Kent doesn't sell Squares.
Went to Kent for an advertised coffee table and 2 end tables. Went to 2 different locations, 0 in stock, 0 available to order. Don't waste your time.
Not to many friendly workers in this place willing to help. Better off trying to get things yourself.
Nobody came to assist me and there was nobody out in the yard area where all the sand and soil were so you could just take what you wanted and left
Great place, some of the staff are wonderful and really try to help you however they can!
Good
Love to get my suplys there
If you can't find it here! You won't find it anywhere!
No surprises. Knowledgable staff. Has what you need.
Great staff! Good service and selection is there.
A great store.
Good selection of building materials but service is lacking
Awesome sauce! Needed a key cut - took only a few seconds to cut and I was out within minutes.
Very helpful and respectful staff, helped me all the way through my project.
Good selection of supplies. However it is sometimes considerably more expensive then the more national chains.
Great sales people
Good customer service !
Lots of product and super friendly helpful staff
Very helpful.
Great selection but bit pricey!
Excellent place for all your home building and renovation needs
Great selection and service
A lot of stock. Didn't need to interact with any advisor's.
Fast Friendly service!@!!
It was awesome, staff are excellent, especially in the seasonal department so helpful
As soon as you walk in the doors there is someone there to lend a hand .
I went in looking for options for a kitchen remodel. I like kent because their prices are really reasonable on materials and tools, you'll find better quality products elsewhere, but the staff here are usually quite knowledgable and helpful. A very DIY friendly store.
Friendly staff very helpful.
Great store. Clean and friendly staff
Always great service ????
Went and bought a saw and they guy helped me bigtime! Wish I caught his name but great customer service!
Great store, just need more floor staff as I find myself waiting for staff to help other customers or end up walking around entire store looking for someone.
Customer service staff r on the ball!!! Very friendly,informative and knowledgeable. I enjoy going there, pleasant experience every time
No problem thanks for the good quality service.
Good place to find almost anything you need for home repairs.
Reasonable prices and employees offer knowlegabe insite on your projects. Kent's usually do not disappoint!!
Excellent service, knowledgeable staff, good prices
The outdoor yard had a great selection and you can drive through to get what you need. You can even pay outside which makes the whole process much more convenient and timely.
Don't like the lumber yard services, very unusual check out procedure. System setup is very time consuming, I guess I'm not used to the boarder security style lumber yard.
Went in store to get a quote on a new entry door with transom at the end of August. Emailed the agent and personally went in several times since to see whats on the go with the quote. Still no response from the original ses person.
Very organized
Kent is always good
Fair selection of products but often difficult to find employees to help.
Three separate staff offered to help while shopping.
(Translated) Peaceful .. Excellent welcome .. (Original) Paisible.. Accueil excellent..
Nice store, friendly staff, good selection. I just wish the lumber carts were available for use rather than full of stock sitting in the aisles.
I'm giving this 4 stars because I want to believe that a better store might one day exist, but honestly Kent is pretty damn good.
I did ask one off the staff. Were something was and she said not my Area . walked away from me
Fair but not great prices. Sometimes project desk slow.
Great customer service and wide selection of stock. Always worth looking in their clearance section, there can be gems to be found!
Local, huge selection, competitive pricing and helpful service. Pretty much Home Depot only Green not orange.
While selection and stock is good, forget this location for a quick weekday or lunchtime visit, as cash lineups tend to make the waiting time unreasonable for anyone trying to make a fast pickup or lunchtime purchase.
Well stocked and spacious lumber yard. Friendly service
Very helpful staff
Helpful staff, fairly good layout
Good selection. Helpful staff. Well organized
Good
Good selection of products. Lumber is good quality. Some staff are extremely helpful but others don't give a s_it.
Kent employees like to talk with each other rather than speaking with customers. Don't expect much help from them if you shop here. Store is well organized and always stocked with inventory.
loves it
The staff try very hard to be helpful
Great place to get home Supplies with friendly helpful staff.
Good place to buy supplies
I like it ????
Always have what I'm looking for in stock at a reasonable price.
Nice place. Good service!
good staff and laid out well
lineups no staff
Best Kent location on the Avalon.
(Translated) Very average service. But a lot of products. If there will be another store like that go there instead. (Original) Service très moyen. Mais beaucoup de produits. Si il aurai autre magasin de se genre aller là à la place.
This is a good place with VERY good People
Convenient
Expensive.....it is owned by Irving after all!
Kent has a great selection of building supply products. Everything you need from tools to start your project to products to do a fine finish.
Staff was super helpful and courteous, helped us find what we were looking for and answered any and all of our questions.
Great staff! The regular flooring sales person called in sick so the lady in the paint department helped us. She was great, even took time to call other stores to check stock for us.
Customer service does not exist, manager is like still in 1948, does not know how to use modern technology..... Super rude on top of that. Went to the other store and problem was solved in less than 5 minutes, Miramichi Kent u rock guys ???? Anyway Bathurst Kent never again, I'll make my shopping list and go to Home depot in Moncton, the amount of money that I will save going there I will put the money for gas,and I will still be better on money. Plus they return everything no question asked absolutely, with or without receipt as long as it is bought at their store.
Best kind!
(Translated) Very good service from Marcel (Original) Très bon service de marcel
Great service ????????
Good luck getting anyone to answer the phone. Pity they only seem to hire high school children who are too busy on their own phones to answer the ones belonging to the store.
Great store. They have every thing you need. Employees are great.
Great spot awesome stuff
They say they are going to give you a good deal then when you look at your receipt . Its total opposite.
I go here because i have to. The store it self has screwed me over on more then 1 occasion. I had ordered some siding and paid in full. when the order arrived, i was in the hospital as my wife was having our baby. Kent's decided to sell it right out underneath me. i had to wait untill they reordered it.. when they finally delivered said siding there was pieces missing which i had to go pick up in my car. That is not a way to conduct business if you ask me.
They have the most in the city for home improvement. Renovating my whole home I would recommend them if your in the Bathurst area
When it comes to providing building supplies, this place has pretty much all you need for any project.
Was able to find what I needed easily
This store in particular has excellent service and frequently has really good markdowns.
Great experience and very helpful staff
Found everything that we needed for the home project. The cost was great on some knotted pine, so we even got extra. There was a process to try and find good pine boards but that was expected. Staff were friendly.
This store is heaven compared to the Home Depot! Staff are friendly and helpful with a good selection of products.
Found some great deals and lots of friendly staff!
Really like kent, always has what you need even if not alwasy the best price. Makes one stop shopping easy when working on a project where you dont want to waste time. Clean, well organized and staff are always helpful, all make kents an excellent location for building supplies.
Good service
Everything you are looking for
(Translated) Very well served for my wood purchase (Original) Très bien servi pour mon achat de bois
Always have what I needed
Great deals and selection. Excellent customer service at the mount pearl location and you can collect air miles!
Helpful and organized. Great staff.
One of my favourite stores. Staff are very helpful.
Help me find stuff if they dont have it they will order it
It's a great place to get building supplies and stuff
Long lines and not many registers open for a Saturday afternoon
(Translated) Good service a lot of choice (Original) Bon service beaucoup de choix
Fast service. Had all needed hardware
Good selection of building materials. Pricing is decent. Never enough staff around when help is required. Has a nice garden center when it's that season. Selection of kitchen cabinets isn't too bad especially for ready made.
Friendly staff and knowledgeable.
Lots of product, staff were helpful when needed.
Good service. Puppies not included!
Many cash's open
Service not so great. Products are good.
Good service everytime I go.
Nice clean store and very helpful staff!
Built my home and most of it was from Kent .
Always someone there to help and great selection.
Only been there a few times, it's hard to find things, but the have great staff
Ordered lime for my lawn through their website. Never ever got the order. Emailed three different email addresses (because I could never get someone on the phone) and never got a response. Luckily my credit card was never charged.
Go cut the tree yourself probably take less time then dealing with this place. They have NO interest in helping you what so ever.
Love shopping at Kent's. Always innovating and leading with new products.
Knowledgeable and approachable staff, furthermore the prices are very reasonable
Good experience
Was in the lumber yard. Pretty good service, friendly staff. Needs more/better signage.
Great service and advice
Awesome place to go
Good supply and service with minimal contact but people there to help of necessary. Paint department very knowledgeable.
Great Staff. Organized well.
Everything that could possibly go wrong did. And we are still trying to return wrong items. Absolutely no apology for any of their multitude of errors. Will probably never shop there again. Get it together guys, there is no excuse for things to be that bad. Your customer service is horrible. It's 2021 folks, customer service is everything. MARIO was the only guy with amazing customer service skills, he actually cares too! Maybe you could all take a lesson from Mario. Elaine Corke
Staff at the lumber yard are always friendly
Friendly staff but not always the easiest to find one.
Lots of stock great service.. employees..a little pricey
Excellent
Always have the supplies I need. But I find all the Kents self help. Hard to find an employee if you need assistance. Something else I noticed for reasons unknown, they keep their shopping hand baskets in aisles near the cash registers instead of near the entrance where you would need one.
Great service asked two employees for help and was dirrect right to the products i needed.
Disappointed is just the understatement! Been trying to buy or order a door for months. Finally last night there’s one online so of course we ordered it. The website clearly stated that one of there couriers will ship the door to the Kent location in Mount Pearl NL. Awesome we thought. The door is ordered and paid for. Today Kent in Mount Pearl calls and says sorry we can’t do that!!! Well don’t have it on your website!!!! The worst customer service I’ve ever endured ever over the past few months!!!!!
I went to Kent’s in Bathurst this am was served by some gentleman by the name of JJ. I could list is full name here but I won’t. I went to ask a question and he literally flipped at me asking if I paid for that , not even listening to me whatsoever. Stating he is having a bad day not my problem. Twice I have had bad service at Kent’s. I don’t care if your having a bad day or not, I was there for good service. To even a point telling me to get out of there. Horrible service I received from this gentleman that represents this company. Very bad business.
Kent has better deals than Home depot hands down
The guy who helped me this afternoon in the.lighting department was very helpful and obliging, the store didn't have what I was looking for, but the help I received was great
Good product support
Expensive... pricing for lawn fertilizer way too high..
Helpful friendly staff
I didn't give Kent this rating today. My experience at the Mount Pearl location would possible made a 2 star at best.
Excellent service and everything I needed was easy to find.
Great service found what I needed in no time
This Kents location has a little bit of everything. However the staff needs so.e customer service training.
Good place to get what you needs
Knowledgeable staff. Great prices.
Good selection
Very good experience, good deals.
This is my go to place when I need tools, lumber, widgets or the like. This time I just needed a widget. The gentleman I spoke with showed me what they had, which he explained would probably not be up to the task. He then recommended (local) specialist stores in town (where I eventually made my purchase) that would probably be a better source. That is phenomenal customer service, rather than the usual "let me see if we can order it and get one shipped for you in the next 3 weeks" type of response that one often gets. It meant the job was done 30 mins after visiting Kent. 5*, well deserved.
Was impressed that they had a nice selection of Patio Furniture in stock, then was even more impressed by the prices!! And then to top it off, the staff were helpful, courteous and even assisted us to load our items into our van! Great service
Visited twice to purchase soil & they were sold out 2 weeks ago! The 1st day of sale Kents didn't have any soil for sale price! Some sale, not! False advertising!
Kent has a great selection of home renovation and building materials. It has everything you need, usually at competitive prices. They do not sell appliances, but they do have a decent seasonal section.
I was all right. Same as usual. Have to find item looking for with no help.
Great products, but not enough people at the rear service desk, always 5 or 6 people in line.
Fantastic service!
Perfectly satisfied.
Kent is ok...
(Translated) very slow service .... (Original) service très lent....
Love this store
Service was excellent.
The service in the store is amazing. A lot better than home Depot. Also find it easier to find things. I love the store in Mount Pearl especially. The one we go to the most.
I like the drive thru lumber yard.
(Translated) the service very very very poor ........................ (Original) le service tres tres tres pauvre........................
(Translated) Good service... (Original) Bon service...
Always find the item I need there
The service at paint desk and contractors desk was very professional and helpful
Usually have a good experience all around at this location. This time however, the woman working at the tool center was quite rude when I asked her a simple polite question. This was around 1pm on May 11th.
Social distancing in place with security at the door. Most people wearing masks ... here is where I think the government should mandate the wearing of masks for the public visiting stores, so it's not up to the stores to enforce this rule themselves. Afterall, we do have stores here in Canada and particularly Newfoundland & Labrador that are run by businesses from other countries. Everyone was very helpful and polite and I was in and out in under 10 minutes with everything on my list.
great
Great store and great service i love it
Kent, by far, stands out as the best building supply store in the province. I never have trouble finding help from courteous and friendly staff. Even when I am not searching for help, staff routinely go above and beyond to ensure my experience is a good one! The prices are competitive and displays of product are plentiful. I could not ask for better. Thank you staff and management at Kent Mount Pearl!
Staff member was very competent. I sometimes ask silly questions but they get it
Very nice place with everything you could or would ever need to fix or repair or build anything you can think of. Great prices and very helpful staff. Would definitely recommend!
Staff that served me was ok, store advertises they r pet friendly then mamager ask me to leave cause my dog barked a few times while I was waiting for paint.
Michelle Loveless was excellent employee for Kent. She was so helpful, from perfectly matching my paint to helping with picking out flooring! She went above and beyond to be sure I had everything I needed to complete my renovation! Excellent service was very much appreciated! You are lucky to have her as a dedicated employee!
Nice place the peoplecwho work there are very nice
Great store and low prices
Waiting 3 weeks now for mirror purchased along with a vanity . No idea when it will arrive
Top notch people in Newfoundland,so helpful and friendly at this store !!
One stop shop
Very good today at the checkout
Very knowledgeable staff
Has everything you need
Service is almost non existent, feel like we are bothering the workers when asking a simple question
Checked their website and it showed stock. Drove to store and no stock. Spent 20 minutes trying to find someone to ask to check stock, none. Went to Home Depot and got what I needed which annoys me as I wanted to support a Canadian company.
Was impressed on how they handled my issue .. keep improving Kent please
Lots of knowledge and friendliness
Good, but I always come away wanting more...
Kent's helpful staff can help you with pretty well anything you might need for your home.
(Translated) Kent Bathurst excellent service from the manager. (Original) Kent Bathurst excellant service du gérant .
I had an excellent experience at Kent yesterday in the paint section with Paul (I believe that was his name). I was looking for a stain for my stairs/railings and immediately I was told to wait here so Paul could help as he was the resident expert. He went above and beyond to show me multiple colours that I was interested in and on both types of wood I was considering. He took the time to explain the processes to my mom and I (neither of us had any idea what to look for) and even suggested other things for the renovation as well. His positive attitude made for a simple stress free experience which are not common these days. We also had help from a woman picking out stair railing (didn’t catch her name) but she was very friendly and knowledgeable as well. This kind of service is why I continue to go to Kent in mount pearl for all of my home renovation needs!
Always the best service and great selection...but mostly go for the service!
Kent was great the people was really helpful they gave my dog a dog treat.
line up quick and friendly
I enjoy shopping here and find the staff usealy helpful, but I will have to shop elsewhere due to the no-pet policy. As a point I can not leave my companion dog in my car, so I will have to shop at pet-frendly stores such as Canadian tire on Torbay Rd. Hopefully the management will reconsider this policy
(Translated) Welcoming staff, the shrubs and flowers of the garden center are well maintained and watered, well done! (Original) Personnels accueillants, les arbustes et fleurs du centre de jardinage sont bien entretenus et arroses, bravo!
Very helpful staff
Never good.. one person always helps appropriately.
Well stocked with gardening supplies
So much great stuff!
Some things decently priced but mostly expensive
Great service,great people,very knowledgeable, a pleasure to shop there and a very special thanks to Kelly in lumber department who with his kindness and knowledge has helped me with my project. I would definitely recomend this store to anyone. Thanks again
Great place to shop
Great prices...
Kent's stores haven't changed in ages and the atmosphere just feels dated and I find cheaper prices and sales at other locations. Other then that, it's a decent location.
Had what we needed, and a little more
Deadly ol Kent luh
Best for service
(Translated) Very good customer service (Original) Très bon service à la clientèle
Needed help to load my purchase. Waited 10 minutes but no one showed up. Struggled to load it myself not impressed.
Great friendly atmosphere, good service.
Friendly staff and plenty of stock to choose from
Love this store!
Nice selection.
High prices loads of products. Some Uneducated staff ( the ones i had the pleasure of talking to) that haven't constructed anything in their lives unless it was Lego.
Excellent as usual.
Thats where we shop
I was doing some shopping today. Virtually every staff member I met asked me if they could help me. Customer Service is alive and well at Kent, Mount Pearl!!!
The have a lot home items , and home materials tools garden tools sheds etc. To suit most of you home needs.
Waiting for paint for over 3 weeks and no one can tell me when it will be here. Room half painted.
Got in , got survice ,paid and got out.
Everything I need
Large box style store. Big selection .
Yep u can find what u need
Ron was a great help to me today!
Most of the time I'm there everyone is very friendly and helpful. This is my number 1 store to go to when we are doing renovations, or building something from scratch!! I'm usually there a few times a month
Business hours are probably OK for contractors, but not so great for the regular walk-in customer who works an 8 to 5 job. Don't expect any service within the last 15 minutes before they close.
Good service.
Price could be better on building materials.
Kent sometimes has good deals, and normally a good selection of product, though a few times lately they've been out of something basic I need - this leads to me shopping elsewhere for all supplies I needed on that trip. On weekends, the store is busy, as one would expect, but the store is not staffed accordingly. Expect to wait 20+ minutes in line as they have minimal cashes open, and good luck finding anyone to help you on the floor. Seems to be a bit better on weekdays, but there was a weekday where my boyfriend waited over 30-minutes to speak to someone about a window, hence 2-stars. There are other places to shop that are far less busy with better service.
Fabulous service from Tina and Paulbin the Paint department. They sure know how to service a customer m
Great friendly staff
No staff available every time we go
Staff are not helpful. Good luck finding a cart if you want to pick up lumber. Staff members have every cart in store in use. Usually filled with material that they are moving around in store. Then if you're lucky enough to find a cart good luck getting down the aisles. They are usually blocked with building supplies. As a small business owner I am confident that this store is poorly managed
Service is no good alot of the staff do not know there stuff.
Very friendly, great service, and they had what I needed
Hardware tools lumber
Quite and nice place to shop for building materials. Customer service is great.
Good
Best selection of pictures in the city
(Translated) Beautiful store good service thank you (Original) Beau magasin bon service merci
Good service
(Translated) Very nice hardware good choice bilingual staff (Original) Très belle quincaillerie bon chois personel bilingue
Poor customer service today when returning 2 light bases. Was treated poorly and told them to keep there products with no refund. They searched the packages as if i was a criminal and scrutinized my reasoning for a return. Looks like i will go to home depot from now on. Learn the meaning of retaining a valued customer before making judgement on a return. Thanks again for making my decision easier to head to home depot first for any products i need. Did i mention over priced as well.
Great selection, reasonable pricing.Bill in the lumber department was friendly and helpful. Was willing to spend time with me.
Friendly clean and have everything
Great place to shop, staff always there to help, lumber yard staff very helpful.
Great store to shop at
Had what we needed to do pex quick connect, just with the selection of fittings was bigger!
I'm a regular customer. Always find what I need.
Great staff, especially the Light/ electrical manager.
Fantastic selection
A lot of selection
Great group of Associates and a great experience everytime!
(Translated) I love this store especially that it will advise you on what is good for you will not make you buy useless products (Original) J'adore ce magasin surtout qu'il vont vous conseiller sur ce qui est bon pour vous ne vous feront pas acheter des produits inutiles
(Translated) I liked this place so much that I work there now ???? (Original) J'ai tellement aimé ce lieu que j'y travaille maintenant ????
Love the store but financed some building projects with Kent, they were bad enough when TD was doing it, but since Flexiti took over financing nothing but a nightmare. do yourself a favor DO NOT FINANCE THROUGH KENT !
Very poor staff,wouldnt go back.Dtaff not helpful.
Great selection of live edge boards
Slow service in construction dept.. not enough staff.
Got every thing
Wonderful Staff & Great Selection !.
Typical Kent store. Staff usually friendly.
Paul at the paint department was very knowledgeable and super helpful. He went above and beyond any staff I have experienced before. Got everything I needed for a few projects and was a pleasure to deal with Great job Paul!
I had great assistance from staff
Great place, employees for the most part are knowledgeable and helpful!