Reviews of J&J Pest Control Inc (Pest Control)

Mandelyn Munoz (Mandy)

Super staff, especially the lady in the front. Great place to get supplies to get rid of your rats, ants and bugs that bother you. My favorite pest control place thus far.

Erica Todd

I moved to Austin 5 months ago into a really old house in Tarrytown with tons of trees surrounding the house. I almost broke my lease because I was finding giant roaches in the house on a daily basis. J&J Pest Control has been awesome coming out monthly to help me keep the pests under control. They even set traps and explained how the roaches are getting in so I could have my maintenance fill in wholes and replace weather stripping. They really go above and beyond.

Pat Rose

I have a rental house in Austin and J&J came out and treated for termites. Mike was efficient, friendly, and got rid of them all. My tenants are happy!

Kashish Venaik

I haven't even received their service but Barbara is the most pleasant receptionist I've talked to!

Noelle Shelly

I work in Commercial Property Management and I use J&J for all of my pest control needs. They are reliable, have a good relationship with my clients that they service, and always are willing to go the extra mile for emergency situations or just to simply explain the characteristics of certain pest. I have never given them a pest related request that they couldn't handle. They are also easy to work with and are always friendly. I recommend them to everyone I know.

Mandie Kramer

I had a bird problem in the exhaust pipe leading out from my bathroom fan. My home warranty company uses them so I don't think I had a choice about whick company came out. The first guy they sent out said he couldn't find anything. He mistakenly said that the vent from the bathroom lead out to the attic above the garage, and ignored me when I said that didn't sound right. If he'd just bothered to get up on a ladder and lift the flap on the external vent cover he probably could have seen the nest without a flashlight. The second person that came out was a woman, and she seemed to really know her stuff. She made it clear to me that the warranty wasn't going to cover the extraction of birds, and instead of charging me she just told me how to do it myself for free. I learned a lot from her; she was really awesome, unlike the first guy (who seemed confident, but was just lazy). Luckily, the nest wasn't finished being built, and there were no eggs in it. Apparently there are some restrictions in Austin protecting the nests of certain birds, and you're not supposed to remove a nest if there are eggs in it. Long story short, if you want to use this company, ask for Becky.

Cherissa Kline

Kaream helped us with our new home treatment today. He worked quickly and was very knowledgeable and thorough. Friendly service and helpful explanations along the way. We went with the Termite Control Protection Plan per the recommendation of our real estate agent. Seemed like a good plan of action considering the prominence of the subterranean termites in the area.

Dustin Borowski

J&J is a great company to work with. We do property management and they have exceeded our expectations for our contractors. We have used some of the other local companies but when it comes to a company that will show up when they say they are going to, follow up without us having to ask, and be super friendly to our tenants J&J leads the pack. They are fairly priced and the whole staff is very friendly. We do the majority of our scheduling with Monica and Joan and they are wonderful to work with. From bed bugs to termites these are the guys that you should trust to get the job done.

Amber Rowe

Fantastic customer service and multiple options for your pest control needs

Talia and kifah

I called to set appointment for terminate inspection, waiting will be more than a week for someone to come over, that's too far , the lady in customer service very nice it's just the appointment time.

Alfredo Silva

First time I used J&J this past week, and they were great. They came out and treated my home. They were able to setup scorpion traps, spray the solution which did not harm my small puppy, and even went outside and knocked out some wasps nests. They obviously care about their customers as when I got the bill, they waited in my home while I downloaded a coupon, printed it out, and then adjusted my bill on the spot. They are even coming back out to treat the outside since our original visit was during rain, which is convenient for me so I wont have to take off from work. I will definitely use them next quarter for treatment.

Jeffrey Gipson

I was referred to J&J by family who also had a good experience. I called them out for a problems with roaches and acrobat ants. The service was timely, professional and, I think, competitively priced. Mike answered all my questions about the pesticides, alleviating my concerns about exposure to my family. The ants are already disappearing, and the only roaches I've seen are dead ones (the best kind). I've never used an exterminator before, but I would definitely use J&J again.

Pearce Shanks

On a scale from 1 to 10 ... those guys are 12s. Thanks for the quick work too.

Don Glass

This company was friendly, affordable and very professional throughout the whole experience. They also came out a second time as scheduled and sprayed my home for a second time which really impressed me also. I would gladly refer this company to anybody that needs Pest Control. Don Glass ISA CERTIFIED ARBORIST #TX-3893A

Ana Pierpont

Great experience ! Sean was punctual, professional, and went above and beyond to show and explain all his recommendations. Prices were great, but the service was even better!

Sean Kohlmeyer

I was over-run by fire ants and just couldn't kill'em!!!! So I found J&J on the internet and gave them a shot. When I called......the lady that answered was very nice and knowledgeable about fire ants and stated that I don't have to worry that she would send someone out as soon as she can. When the technician arrived he was very professional and also very knowledgeable about the fire ants. After a fairly quick assessment he quickly went to work. After he was done he said it would take a couple of weeks to completely solve my problem. Within days I noticed an improvement and within a couple weeks the ants were completely gone. This is a great company and highly recommended. A++++

Maria Eggleston

Tyson and J & J have been taking care of our home since we bought it 2 years ago and they are friendly. polite, punctual and helpful in every way.

Arlene Cornejo

When they came out to do service the tech forgot an item for the treatment and had to return another day to complete the task. A year later I tried to schedule a follow up but the first time the person just never showed up (I had to call to figure out what was going on) and the second time they cancelled on me. Both days I had to take off work. I told them I would follow up to reschedule but instead I got a letter in the mail stating they were ending services with me.

Sam Grantham

I had an excellent experience with J&J pest control. The first time they came out, the technician tried to resolve the issue with the least invasive measures (which I appreciate). When it sadly did not solve the problem (and while still under warranty from the first treatment), they were more than willing to come out and try again with a bit more firepower, and that seems to have done the trick so far. There was no up-selling even attempted, just friendly, prompt (they called 30 minutes before coming and were there on time), professional service.

Jason McCampbell

The techs are excellent and the price is reasonable. My only minor complaint is they like to give a cable-company-esque 4 hour time window, which is dated and inconvenient. They will do call-aheads at least.

Arman Rabii

Been using J &J for years. Excellent service.

Amy Mosier

We are a home builder in Austin and began using J & J for our termite inspections about a year ago! They are professional, reliable and customer service oriented! Monica is always available to answer questions and J & J makes each home a priority, providing excellent and efficient service each time. I highly recommend J & J for pest control in Austin!

Edward Vincent

I am a competent and ambitious DIY'er but after a month of not being able to pinpoint the entry/exit location of a rat living in my walls I called J&J. The gentleman that came was VERY knowledgeable and within minutes pinpointed the trouble spot. He then proceeded to inspect the entire outside of the house (including roof) and the attic and gave me lots of great info and advice all for no charge! This kind of service definitely wins my business should I ever need pest control service in the future! Give them a try, you have nothing to lose!

Tony Tudyk

J&J to the RESCUE!!! I was in a bind after finding ants all over my kitchen, maybe I should have singed up for the quarterly service, but J&J came to the rescue and relieved me of my pests! Their prices are good and their service is OUTSTANDING!!

Sarah DeMattos

J&J Pest Control has serviced several of the properties that we manage. They are always extremely responsive and owners have always been pleased with their service and staff. Monica and her staff always have excellent advice on how to rectify the issues that we encounter. Thank you J&J for the many years of service and we look forward to continuing our relationship with you.

L Cassady

They are the fourth pest company I have had come to the house in recent years, and they are by far the best. I especially appreciate that they are thorough, they get the job done and they have thoughtful and congenial employees. Dwayne who was our representative was great. Our problems were mice and an old house with a lot of little entry spaces we weren't aware of.

Raquel Colon

Took care of some wasps........WORTH EVERY DIME!!!! Gave me FREE advice on how to prevent ants and roaches too. Thank you

Pamela Weathers

I have used J & J Pest control for the past 10 years for various pest control issues, They are always very responsive, Monica and the rest of the Office staff are very helpful and schedule any treatments I may need as quickly as possible. They treat the problem and if it comes back or it doesn't appear they eliminated all the issues on the first trip,, they have come back out at no additional cost to work on the the issue again. The only Pest Control Company I can recommend without reservation. Very honest and they will explain everything to you. Thanks J&J for all your help over the years on my properties. Pamela Weathers, SCG Properties, Inc. .

will Fay

Dwayne was excellent, did a much more thorough job than the last inspector. Strong communicator, punctual and a pleasure to do business with.

Scott Miller

I manage several Home Owner Associations and J&J and Monica have always provided excellent customer service and the result is always the same, my property is pest free. I would highly recommend them.

Eduardo Almada

Staff very helpful with solutions to pest control and proper use of products for the homeowner/do it yourself.

Summer Allen

Not same day service....earliest was 4/17. I understand it's a busy time of year, but marketing should reflect that. On to the next!

Eric H

These exterminators do the bare minimum and you're better off doing your own pest control! Their routine services are a joke and will let issues persist if you're not supervising them.

Carrie Schnoor

Finally someone that could identify my pesky drain fly infestation! Call them asap if you find your house crawling with little humpbacked skittering gnats! They are Phorid Flies and after talking to several plumbers these folks finally identified what I had which led me to the source! Now they're coming after the rats in my attic!! A true Austin treasure!!!

Eddie Lopez

I partnered with JJ Pest Control for a business venture and specifically had the pleasure working with Monica. I respect her dedication, professionalism, and over all great personality. During our many meetings, I had ideas and she not only listen but gave me constructive criticism. She definitely understands business principles and providing a strong customer/client service relationship. I hope to continue working with JJ on any future plans. She was very easy to get a hold of and even when she was busy with other customers she always got back with me. I never felt like she never had the time to answer any questions or doubts I had.

Teresa Ables

We've worked with J&J for quite sometime. They are reliable and helpful. The staff is friendly and always willing to help. Their service exceeds just "pest control". Monica is always quick to offer advice and teach you things about how to look for and prevent bugs and rodents. When ever I call to schedule an appointment Joan is a pleasure to talk to!

Norm Taylor

I can always depend on J & J Pest Control Inc for prompt & courteous service. Monica and staff take the time to explain what pest issues they find. They are dependable and reliable in their work. They have extensive knowledge on household pest and critters. They go the extra mile to trap & evict raccoons, too! They take pride in what they do! Thank you, J & J Pest Control. ~Sheri Taylor, Century 21 Summit, Round Rock, TX

Anita Henderson

Good at what they do however I was appalled by them asking for the key to my house when I told them I wouldn't be home. The age we live in...this shouldn't be a problem...but it is....yall need to realize that people don't just give the key to their house to the bug man or anyone else for that matter. Im just saying

Celina Anderson

Always reliable & courteous. We've been using J&J for years. Sean K is usually our Tech and is always friendly and helpful.

Janet McCreless

I have rental property in Austin TX and became acquainted with J&J when another company could not resolve a SERIOUS pest problem. They handled my problem quickly, professionally, and admirably!!! I will use no one else!!!! Many thanks to Monica and all the staff at J&J!!!

Jeremy Haston

This is the second time we have used J&J and have been pleased with the service both times, however this time something special happened. I am a Stay-At-Home-Dad with an 8 month old, and about 10:30 I called to see if they had an updated time for the technician, as we had a service window (which I completely understand) and my daughter's nap was pretty soon. I was told that they would be about 40 minutes, which worked out because I put her down 10 minutes before he was supposed to be here. Then, at the door, I heard the softest knock. When I answered, Dwayne was there. I told him thank you for knocking softly and he said that the dispatch had told him my daughter would be napping, and he didn't want to wake her up. He also was extremely quiet as he was treating her room where she was asleep. I was very touched by his thoughtfulness and wanted to share that with all of you. I will definitely call J&J again.

edmund gamble

Total rip off. I used J&J for years and never realised what a rip off they were until I went come place else. Why did I switch? I had a rent house with rat problems. They wanted $160 to set traps plus $60 / month to replace the bait. The tenant called & said the problem had gotten much better but there was a rat inside the house. I call J&J and they want another $160 to take care of the rats inside the house ON TOP of the $60/ month they charge for the 15 minutes they spend changing the bait in the outsiude traps. After spending ~$5000 with this company over the past several years I would have expected a little customer appreciation. Monica at J&J does not give you an inch. Save yourself some agravation and avoid J&J. After calling around I found that this town if full of people who will take care of rats inside and outsiude your house for a one time charge of $75.