Reviews of Brasure's Pest Control (Pest Control)

Lynn Farren

We have had premium service for two years now and are completely satisfied with Brasure's service. It's nice to deal with a local company with such a good reputation. The techs always answer any questions we have.

aaron miller

If I could give zero stars I would. Had my crawlspace encapsulated in 2016, because they were the lowest bidder and I definately got less than I paid for. The crew they sent was rude and incredibly unprofessional. The "work" that was performed is substandard, at best. There is water in my crawlspace where they didn't even get their seams right in the poly, and water rising up around the sewer pipe where they clearly tried to tape around rusty galvanized pipe. Because I didn't pay for their "full encapsulation package" due to already having a sump pump and Sante Fe dehumidifier, they want nothing to do with me now and refuse to stand by their work. I have been told to "contact another company", which I have done, and have been told Brasure's has a reputation for this type of shoddy work in the area. Dealing with them was a bad experience even before the work was done, and has continued to get even worse since. Who doesn't stand behind their work? It's shameful. This company needs to go out of business. Please spend your money elsewhere.

MRichard2167

My bugs didn’t go away so this recall is a re-treatment. I will say that this part of the house is ground level but I expected the killer stuff to keep working over a time period.

K Battles

Had a termite problem years ago. Brasures treated around and under the house with a name product. Have inspection , treatment every spring , no more termites! Very common problem in this area, nice to work with a local company...

Keyana Alexis

We were very disappointed. The service was a whooping $175 and it did nothing! Within two weeks we called and they recommended us waiting another 10 days before a recall order to come out and spray again. Of course we missed the 30 day time frame for a recall...we should have known better. Our time and money was waisted. For all we know, they spayed water the first time. Shady business, we wouldn't recommend them.

Cynthia Lyons

They were very kind and courteous when putting in the sub pump. They explained why it needed to be done and showed us before and after pictures from under the house when doing the incapsluation.

Stephanie Jernstedt

Brasures Pest Control is only after the customers $$$ they will not even give you a ballpark estimate over the telephone but instead they demand $150- to come out to your property to give you an estimate which most likely will end up being higher once the work is done. Plus they are very rude when you ask them why do they charge $150- for an estimate. They do not give us, the customer our right to find a fair price for a service so we can make an educated decision of who to hire. I guess someone has to pay for their commercials on TV - Obviously Brasures passes the TV commercials cost on to the customer - What a rip-off !!

Where in the World Is Kate

The offer fair pricing, quite professional service and work to do their best on every job!

Lee Blackwood (the Tasteful Traveler)

I've had an annual contract with Brasures for several years, and two different houses. They are courteous, respectful, and get the job done. If, for some crazy reason you have an unexpected pest problem, call them and they are out on the same day to handle it. I highly recommend Brasures.

Abigail Webster

Owner lied to me and was not reliable. Would highly recommend finding another service.

Michael Smith

Corey doesn't tell the truth

quicknick106z

Good local business with hands down the best spray.

Phil Ojalvo

Horrible ant problem this year. Brasures took care of it. No more ants!!! Highly recommend. They stand behind their service.

Ronald Steffe

Great food great service has good time

Dave Mayer

Always reliable and reasonable. Been using them for 20 years

Richard Thompson

Great job but pricy

Bethany Nelson

Love working here.

John C

Terrible company, unsafe practices. The hose he used to pull around my home and backyard killed plants, left marks on siding and broke lawn decorations. Don’t get pest control with them. Sprayed above my front door and left dripping stains to my siding.

Doug Taylor

Was there on holiday weekend and no one around. Stopped to see cars.

Jay Z

Great Friendly service...always available when pest proven accrued.

Mark Silvestri

Great service!

Joseph Thompson

Great service !

Lawrence Cross

Good job

Stephen Taylor

Very polite and efficient.

Emron McCabe

Horrible service! Called to make an appointment for yard treatment. They indicated they would spray a week later. Received a text Friday morning that read they needed to reschedule due to inclement weather. Called today (Monday) to inquire about reschedule date. Kim, who is unprofessional and has the sensitivity of a Komodo Dragon, sniped that there were customers ahead of me. This is illogical at best. If I was scheduled for a Friday spray, how are customers ahead of me on Monday? Avoid this business!

Catherine Alred

Brasure was recommended to me by 4 of my neighbors and they weren't wrong in their praise for Brasure's services. I am so glad I called them promptly when I saw 5 termite tunnels inside my garage walls. Billy came right out to perform their free inspection and reassured me that I had caught them early in their goal of eating my house up. Sensing my urgency they even came out early the very next day, and Jon treated the house thoroughly and I have not seen any more tunnels since! A beach house is a big investment and I will be sure to call them next year to continue my yearly contract. It's peace of mind, not just pest control. Catherine Alred South Bethany Beach DE Thanks for a job well done!

James Kelly

Friendly staff and good service

Justin Daisey

It was good

Bessie Brown

Great place for your pest control needs.

El V

Very rude and arrogant people run this outfit, prices high and quality poor.

Karrey Dawnings

Awsome

Glaiza Bonsa

Very good company. My husband work here and I know he is doing wonderful job .

Linda Goss

Brasures is the best! They are professional, friendly, and responsive. They provide great customer service. Wont go anywhere else for pest control!

David Edwards

Good service. Friendly. Reasonable

amanda conrad

Be very cautious when signing up for their services. The techs are friendly and do a good job however the representatives are absolutely terrible. We tried to cancel in 2019 and was sent out a tech anyway. We told the tech we canceled and he said no problem. We called again and they stated we needed to send in a letter. Even thou we never sent the letter of cancelation they never returned...thinking we were good. Final notice bill was sent 2020 with 100$ in fees. We never recd the full service! Called again and the rep told us to pay or see us in court. They refused to work with us. The service was for 3-4 sprays. . 8 months later we recd a letter from a lawyer for 812$. Double the charges. There is other options available at a lower rate and better customer service. Just be aware..they will not work with you.

Maureen “Reenee Rocks” Giancristoforo

I MOVED TO POT NETS, LAKESIDE, A BEAUTIFUL GUARDED COMUNITY4 YEARS AGO IN MILLSBORO, DE WITH MY HUSBAND. HE STILL WORKS, SO WHEN I AM DOWN, I'M USUALY ALONE UNTIL MY HUSBAND COMES DOWN ON WEEKENDS. I A VERY HONEST AND HAVE TO TEL YOU THAT I AM FROM PHILADELPHIA, I COME FROM A VERY WELL KNOWN HOMCIDE POLCE FAMILY AND I AM A CRMINAL PARALEGAL., MY COUSIN A SENATOR. ENOUGH OF MY BACKROUND. I JUST WANTED TO GET CROSS THAT I'M NOT AFRAID OF ANYTHING BUT ONE THING. I AM SCARED TO DEATH OF ANY BUG THAT IS BLACK, SHINY AND RUNS FAST. THERE IS NO TELLING WHAT I WILL DO IF I SEE ONE. OUR CHILDHOOD HOUSES WERE BUILT OVER A BIG CREEK SO WATER BUGS WERE PRETTY MUCH EVERYWHERE. WHEN I WAS LITTLE AND HAD TO GO TO THE BATHROOM DURING THE NIGHT, I WOULD PUT THE LIGHT ON AND NO DOUBT, ONE WOULD WOULD RUN ACROSS THE FOOR. WELL MY QUIET ,RELIGIOUS LITTLE BODY WOULD JUMP ON TOP OF THE TOILET SEAT, AND I BECAME THE EXORCIST, AND SCREAM LIKE A TRUCK DRIVER UNTIL SOMEONE WOULD GET ME AN SOMEONE WOULD GET ME AND CARRY ME BACK TO BED. WHEN I GOT OLDER, LIKE NOW, IF I SEE ONE, I WILL RUN AND RUN UNTIL I MAY BE IN ANOTHER STATE. NOW 4 YEARS AGO, I FIND MYSELF IN DELAWARE, I DON'T KNOW ANYONE,I'M ALONE AND I DON'T KNOW THE BUG SITUATION. PANIC SETS IN. I WENT TO BED AND PUT THE COVERS OVER MY HEAD AND FIRST THING IN THE MORNING, I CALLED THE HOA TO SEE IF THERE WAS A MIRACLE PEST COMTROL ASSOCIATED WITH WHERE I LIVED IN "LAKESIDE"? I WAS GIVEN A LIST OF THE BEST COMPANYS AND SUPRISINGLY PRETTY LOW IN COST. I READ IT ANDI KEPT SEEING THAT BRASURE'S WAS USED BY EVERYONE. THEY HAD REFERENCES THAT WERE GREAT, THE PEOPLE I TALKED TO SAID THEY WOULD NOT USE ANYONE ELSE. THEY GOT A 10 OUT OF 1-10. THE PEOPLE WHO WORK THERE COULDN'T BE NICER AND THE PERSON WHO COMES TO YOUR HOUSE, WHEN HE LEAVES, HE IS SO GOOD AND KIND AND NICE THAT HE LEAVES SMILE ON MY FACE ALL DAY. THE BEST THING OF ALL IS " I'VE NEVER SEEN A BLK, SHINY WATER BUG IN MY HOUSE OR ANYWHERE AROUND IN ALL 4 YEARS. MY ANXIETY IS SO LOW NOW THAT I FEEL LIKE A NEW GIRL. I WOULD TRULY SUGGEST THAT ANYONE LOOKING FOR A PEST CONTROL, SAVE YOUR TIME AND CALL BRASURES.

Louis Callegari

A good great company.

Keith Johnson

They perform a professional job!!!

cyndy bourke

I have been using Brasures for five years. I am an elderly woman. Apparently I lost track of my payment of 360.00. I sent them the payment as soon as I was notified of the arrears through on line banking. They should be getting the payment today, however they denied services for tomorrow. I have a excellent credit history...never any problems. The technicians do an ok job....the business office is the problem.

Marlo Valentine

We asked them to come today and remove a wasp nest, while the exterminator was here asked him to look around the exterior of the house for more nests which he claimed he did, alleging he found nothing. Later today while out on the porch I saw 2 more potter’s wasp nests within mere feet of the one removed and called back. The operator tried to remedy the situation twice by having him return, but the cowardly supervisor made her do the dirty work and we were then informed it would be another $195.00 call to come back and do the work he was asked to do initially. At the same time tried to upsell us the yearly service plan. All we asked was for a mistake to be corrected. Will never use again. Buyer beware!

Robert Karafin

A very professional operation. The call to the office was handled in an efficient and friendly manner. The technician who looked at the job was through and explained the treatment process in easy to understand terms.

Tom Chilcoate

Very professional they do my spray treatment and crawl space dehumidifier. I highly recommend them.

Rebekka Popov

Needed an estimate for crawlspace moisture abatement prior to settlement, was referred to this company. Called in and asked to have someone come out to provide an estimate on the work. Was told that an estimate would be $200. Out of the three companies recommended by the home inspector this is the ONLY company that charges for an estimate. Said it would cost $200 because I already had a home inspection done and this was considered a second opinion. Fact is, this was the company the contractor recommended and they lost the opportunity to bid on the work.