Reviews of Poulin's Pest Control Edmonton (Pest Control)

Kevin Black

Very Knowledgeable about take care of whats bugging you. Ha Ha

Master James Raven

Service is a joke. Half of tech's aren't licenced. No proper ppe. Pests "always" come back. Their attitude to safety is a joke. Their prices are outrageous. Considering what they pay their technicians, I wouldn't expect a quality job or trust them in my home. Zero stars. If you want to get scammed? Don't say I didn't warn you. One star was mandatory or they would get none.

Twehut Buffalo

Didn't get everything we needed

Jaycen Kuehn

Great customer service. Friendly, knowledgeable. Thank you

Mark Christian GavinNarvaez

In behalf of my parents I want to Thank your technician named Ramjie My parents are so happy the way he handled their issues about bed bugs, he is so kind and he respect the elders and treat like his parents I asked my relatives who also experienced the great service from him. He is a treasure and needs a commendation. Thanks to the great experienced.

Gary Roberton

Prompt, friendly. open Saturdays

SEAN!!! Kastner

Tried to ask them to exterminate some of my relatives for the cockroaches that they are... They kindly told me that was illegal.

moe barzagar

Big thank you to John, he came out and took care of us same day and he didn't try to sell us on anything we didn't need. I highly appreciate that honesty and it makes me comfortable recommending them to friends and family knowing they won't be gouged.

Blair Rombough

Very good detailed about pest control

Stephanie Heather

Great people, lots of useful information and products/services

Afro

This company is a scam!!! They will falsify the presence of bugs in your property so you can pay for their useless service. Some one please have a hidden camera and let's catch these evil people. They plant bugs in your property to make money off you with the building Management. Never let them be alone in your place. They literally threw a bunch of bugs in my place. I will catch you on camera and sue you thieves. MY STORY A few months back you did a K9 bedbug inspection and claimed I had bedbugs which I reluctantly accepted. I am very wary of bedbugs and always on the alert, I also take preventative steps to avoid bedbugs. I had never had any bites or seen a single bedbug in my bedroom. But you insisted I had bedbugs. This is something you can not even prove. Nevertheless, I accepted the compulsory treatment Imposed by building management and footed the over $1500 in fees and inconvenience. I was sure I had no bedbugs!! You claimed my unit had "bedbug activity", when you have bedbugs they will at some point bite you and leave bite marks too. They will also be seen eventually. Don't get mistaken, I'm not bitter that you found bedbugs in my unit, if they were there, I would be glad you found them and have you treat my unit. Nobody wants those mischievous creatures in their house. Fast forward, recently you again did your "routine inspection". K9s have been proven to have a bedbug detection accuracy rate of at least 97%. That pretty good. That very night after the inspection I was awoken by a bedbug crawling on my hand. Oh what a coincidence!! Where did that solo bedbug come from?? This has never happened to me. A skinny hungry bedbug crawls up my hand the same day you did your "inspection"? Yeah right!? Here is the funny part, YOU DIDN'T CALL BACK TO SAY I HAVE BEDBUG ACTIVITY AFTER THIS RECENT INSPECTION!! You clearly planted bugs in my unit for your next "inspection" so you can say I have bedbug activity and charge me to treat the unit again (harvest) I'm very very upset with Poulin's pest control and will do whatever I can to expose whoever is doing this evil. I hope someone out there can come up with a similar experience. Whats annoying is all the inconvenience you put tenants through, all sorts of fees if units are not prepared for inspection, or if they happen to miss an inspection appointment with your arrogant stuff. I'm a rational person and tried think it through this ordeal. Could it be you dog that's not doing the job right, if that's the case, that would be very unfair to the general public if you have any false bedbug detection. Treatment is very expensive, destructive and traumatizing for most people. Other than that check the honesty or your staff, someone may colluding with management to rip off unsuspecting clients. According to your website you have decades in the business, i don't think you have been successful by ripping off people, I therefore need answers. Attached is the bedbug I found on the night after inspection.

bhavin patel

They have many types of pest controls but they specialized in rats i guess. Helped me with my business need. Also price is firm and reasonable. Definetely recommended.

Cathy Loiselle

Poulin's employees were friendly and very helpful.

A Sharp

Had bugs in our apartment and they came in and sprayed 6 times... Landlord finally decided to do a heat treatment and told we were told we could return after 8-10 hours. We returned only to find a note that said we actually couldn’t return for 11-13 hours. When confronted with how upset we were, as we have pets, no vehicle and work early mornings, we were met with hostility from John Ringrose, who stated we couldn’t read and that he understands why the landlord is “glad we’re moving out”. Externally inconvenient and unprofessional. Not to mention they caused damage to our property and said “they’re not responsible”. Even their District Manager, Shane Meanwell, never bothered to respond to email complaints.

ItzTheVoid

Good post control place. Has a variety of bug poison etc. Theres also a pharmacy at the end of the road near 118 Ave called Nolans Drugs

Alexander Ferguson The Mac Town Smack Down

There vary helpful and will make sure you get the right product you need

Bev Mann

Make sure you are watching if they are even service your site or do they just sit in their trucks!? Deceitful absolutely No Customer Service Unable to solve simple complaint and then blame the customer that pays them!

Tina Baker

Excellent service, followed up afterwards to ensure no further bugs left. Staff was very professional and prompt. Also very informative to ensure best service for your buck. Great company

Tigistu Hailegiyrgis

They have good product

Poburan Darin

Great advice and service I received for bird spike belt deterrent I needed

Mike Cogan

Anytime I have needed information they have been very helpful and have solutions very reasonably priced!

amalavita

Never used them but i often see their trucks flying past me on any given road or smoking up before driving. Safety seems to be of little concern to them.

Alan Schietzsch

Deeply disappointed. Years ago Poulin’s was a great business, but the past several times I have tried to do business with them, it seems to be that excuses, then defensive superior attitude, and even fibs have become normal. I don’t know what has happened behind the scenes, but that’s enough punishment for me, going elsewhere. Not recommended.

Mary Thomas

I'm seriously upset with Poulins. They took my payment and said they would come down to my house at a particular time and now nobody there seems to have an answer for me. Really baddddd service

Joanne Cameron

Good job. 3 month guarantee, I found another beetle 8 weeks later, they came back and did it again free of charge and there were no more beetles. Satisfied customer.

William Dejong

These guys are great

David Johnsen

They will sell you the tools needed to deal deth to terrible insects.

Mr G

Sprayed the units a few times had 0 success. No follow up no nothing. Pests still persisted and flourished. Had to hire another company

Ben Leuck

My landlord rental company blamed it on "the contractors" that I would only get 4 days notice to pack up my entire family for 12-24 hours, take time off work and prepare my apartment. You are apparently the said contractors, so I am not impressed with the way you schedule on short notice for "preemptive" spraying.

Wayne Hayes

Very good condition on how e. Work

Catherine Gerhardt

Very quick response.

Elizabeth Baritua

This guys did cockroach treatment in our apartment building for almost a year now, Until now we still have issue with cockroach. I ask the property manager to find other company that can solve the problem. Also this guys charge to much. If there is below 1 star for review that will be there mark.

R W

I agree!! Service is horrible. The person who answers the phone isn't doing the company any favors either.

jenna abpoo

I paid almost $100 to do an estimate. I was told they would do some drilling and check the walls of our basement for carpenter ants then spray behind the finished basement wall.... well guess what... they just sprayed on the walls... i could do that myself.... and it would cost me $400 less!! whatta R-I-P O-F-F!

Daniel Daoust

I called them, they told me to text another guy and he'd answer me within 24-48 hours. I did and it is right, he give you one answerevery 48 hours. Extremely hard to get a hold of them just to get an appointment.

Wendy Brouse

Thank you to Shane,John and James. Amazing company and staff to work with! Wendy Brouse

Pedro Xolo

Great experience !

Rick Fargo

Excellent

Cori Boorse

They don't reply to calls or emails. 48 hour response.... no response.