Reviews of JAPCO Pest Control Ltd. (Pest Control)

Leah Murray

Our technician, Kevin, was knowledgeable, personal and professional. With the 90 day guarantee, you have nothing to lose and everything to gain by using Japco Calgary. I'd give them 15/10!

Bragg's Korner Kitchen

Awesome Customer service!! Very reasonable rates! Rating the service tech : 5 Stars!! Very friendly and helpfull!

keith humphreys

Japco was extremely professional. the work was done with pride and excellence. Above any else the customer service and willingness to help out during the process was 100%.

Vanya

They are really great at getting cluster flies under control! We live in Bragg Creek where this seems to be a problem for many people. They don’t even charge extra for coming out here! We are so happy that the flies are no longer taking up residence in our home over the winter. I love that they call to make sure that the problem is taken care of and are willing to come out for extra treatments if the problem isn’t resolved. Great customer service! Will continue to use in the future. Highly recommend!

Thomas Luczywo

Melanie from JAPCO's office took our call and heard our situation. She scheduled us in and prepped us for the upcoming visit from the technician. Our JAPCO technician Kevin arrived at the specified time, talked to us and helped us understand how he was treating it. Absolutely excellent service, JAPCO is highly reccomended.

Daire St. Denis

I have had a cluster fly issue for years and finally called JAPCO for a quote. They were so very helpful, right from the moment I spoke to them on the phone, to coming out when expected and spraying thoroughly. Because it was spring, they had to spray inside and I wondered how effective it would be. It's been amazing! Very professional, they guarantee their work and they also do follow ups to make sure the customer is satisfied. I will continue to use them. I highly recommend!

Tight Fit Drywall

I have both worked for and used services from Japco. They are the most knowlegable people in the industry. I can not say enough about their support and care. They are compassionate, kind and humane. I would highly recommend them in both service and employment! Love, love JAPCO!

Adam McRae

Quick reply, fast service and wiped out all the ants who had been pestering us for a year.

Adam “Bison Court” D

Good customer service, came when expected, and killed all my wasps.

Carla Murray

They take control of ally pest problems.

Dara-Lee Snow

I used JAPCO in the spring for my cluster fly problem (that has been an issue for years!) and then had another spray today (in the fall) on the outside of the house. Dean Gibson came out, he was prompt and incredibly thorough. I highly recommend JAPCO for their services. My experience has been that they take customer care to the next level and I have seen an incredible difference. Prices are reasonable and the service is amazing!

Selena Houle

I worked for this company as a part-time office assistant while I was going to school. Even though I was going to school for something completely unrelated to Pest Control and only had customer service experience, management was more than willing to invest time training me. As a student, it was a major relief to have an office manager who understood my scheduling needs and accommodated me. Having worked in a variety of entry-level jobs before, I really appreciated that when I needed time off or to miss work due to something with school or my personal life, there was never a fuss as long as I let them know right away.

Nicole Malkin

I have used Japco for the last 7 years for both business and personal pest control. I have never experienced better customer service and a company so willing to help. Mel and Joe are amazing and I am lucky enough to have built a great relationship with them both. I highly recommend Japco for all your pest control needs.

Sara

Have called multiple times to try to schedule an appointment and are always told that we will get a call or an email to set up the appointment; yet it’s been 2 weeks and we haven’t heard anything yet. I’m all about giving businesses grace during this omicron surge, but 2 weeks without any contact seems like it boils down to poor administration. Also, when I was speaking to the woman on the phone, she asked if she could speak to my boyfriend to make the appointment, which I found quite sexist given that I’m the homeowner (not my boyfriend), and am more than capable of making an appointment over the phone for my own home.

cynthia cools-lartigue

We used this company a number of years ago and were more than happy with their service, knowledge and professionalism. We were having work on our tile roof and the roofer was stung by some angry wasps. We called this company and when we discussed the event they came out immediately. The problem was solved and the roofer was no longer "bugged". Today over the phone an ant issue in one of my raised vegetable beds was discussed. I was given some excellent advice, there was no fee attached, and I believe we might have figured out the source of the problem. All in one short phone call. Thank you Japco. I highly recommend this company to anyone else struggling with a pesky problem.

Jamie McArthur

Our teenage son was leaving food in his room and in the basement, which turned into a nightmare mouse problem. We had a couple of different Pest control companies in with no success. Once the Japco team came in, we started having immediate success, and were able to get rid of the mice within a couple of weeks. Their traps were discreet, safe, and effectively placed. Thank you! I strongly recommend, and will utilize them at our business once our existing contracts expire. 2021 UPDATE: We were having a significant wasp issue on our deck this summer. During CoVid shutdowns, our deck was our only haven. I contacted Tina at Japco. They were out to our home quickly, helped us solve the issue, and we haven't had the issue return. Round 2 with Japco, and just keep getting more impressed !!

Ray Love

We live outside Calgary on a acreage and find that each year brings different "bug" problems depending on the weather conditions.I've had to call Japco on a number of different occasions to solve issues we were having.Its always upsetting when you find that insects have invaded your living space.The Japco team have always responded in a fast,effective manner with no issues.They make sure you understand what they are doing and.treat your home as if it were theirs.I can highly recommend this company to solve your problem fast and safely for your family and pets.They also guarantee their so you know they will rid your home of these unwanted pests.

Vic Cotton

Japco is always professional and we have always received great service. We’ve used their services for many years. I highly recommend them. Give them a call I’m confident once you use their services you’ll be leaving an amazing review as well.

Lorena Kembel

Very responsive and accommodating!

Scott Nishi

The Pest Management Associate was responsive and punctual. Did their job quickly yet expertly. The only drawback if there is one was that I had no idea when they were going to arrive to treat the space so a little heads up a day or two prior as to the time of arrival would be nice, even if they were to give an estimated time of arrival would put minds at ease.

Bob Kehler

I rate JAPCO Pest Control a 10 out of 10 score. My country home was under siege by ants of all types. Especially extremely harmful Carpenter Ants. We tried large quantities of most consumer grade products available from retailers like Home Depot and spent a fortune on them. More than the flat fee I paid JAPCO. Right from the first call I made to JAPCO staff and every dealing with their Technical Experts we were impressed with their knowledge and execution was top notch. Our situation was very serious and most concerning as they breached the foundation and ran rampant throughout the house. James and Mike, the Technical Experts were very personable and knew their stuff. With the shear number of Carpenter Ants it took a few applications but it is now one week since the last application and we haven't seen a sign of these damaging insects. I called JAPCO on 3 occasions to schedule visits and JPACO worked the appointments into my schedule. With the one year warranty I can sleep at night knowing they have my property and best interests in mind. There was no nickel and diming like some of their competitors as they worked on a flat fee. You do not want to mess with these destructive Carpenters Ants. Save yourself the worry and have peace of mind. Bob in Foothills AB., (Priddis)

Kevin Dumba

Inspiring service ethic provided by Kevin, who put in a monster multi-city day and still was energetic, efficient and super pleasant. He ticked all the boxes for customer service. The infrastructure behind him was also excellent with great communication and easy access. Five stars all the way.

Shawn Hull

Had them out to our acreage just north of Calgary twice over the last few years to take care of some wasp nests. Quick, friendly and knowledgeable I would absolutely recommend them. No complaints on the cost as that seemed reasonable as well.

Rob Tek

Great costumer service , very helpful and informative, had an issue in the building i was living in and their technicians came out quick and solved the problem promptly! i highly recommend if you have any pest issues! :)

James Murray

We had an Issue with carpenter ants .Japco, not only sprayed to deal with our immediate issue, they spent the time to see what was causing the issue. Their level of knowledge and professionalism is very impressive. Highly recommend.

rage mckay

If you have cockroaches they will get rid of them

Adaku Emeka

My sister recommended this company. They're so professional and Kevin is awesome!!

Wrekgar

Had a huge issue and Japco was fantastic, 5 Stars. Affordable which was the main thing compared to others!

Katie Redford

The mice have moved OUT!! Having children and pets, I was thrilled with JAPCO’s prompt response to my unwanted house guests. The mice had breached through several holes in the drywal in our basement. within a week of JAPCO service, they were gone!! Thanks you JAPCO!! Highly recommend your service and courteous staff.

D'Arcy Brown

The commercial property management organization I work for has worked with Japco since 2011. My experience has been nothing less than stellar from a customer service & results perspective. I would highly recommend John & his team to anyone looking for active or preventive pest management services.

Noman Sikandar

Great service

Fran xo

I called because of their great reviews on here. The lady on the phone was extremely helpful at explaining the process & answering my 10,000 questions. They are coming out tomorrow (30 hr wait) so I will further update my review after that !

CG Coffyn

Japco came highly recommended by a dear friend who has used them for years at their home and business. They did not disappoint. The office staff we dealt with (Melony & Tina) were beyond excellent and our technician, Kevin did a superb job! We would definitely use them again, but we hope we never have to :)

Arpita CM 11

My Favorite Pest Control to go to. I love the ever smiling and professional Technicians. They are knowledgeable, thorough & committed. Japco had effectively taken care of my Mice, Wasps and Ants and I have never seen these critters back ever since! 3 Cheers for JAPCO!!! Highly recommended.

Herman Ma

Had issues with voles in my yard. Called up Japco and appointment was made for the tech to come handle the issue. They used some pellets, which they fed into the voles holes and haven't seen seen any voles since. Great work!

Marienel Isler

Japco is highly recommended. Staff are friendly and professional, fast service too.

Nathan Clow

Great Company with excellent customer service! I would recommend JAPCO to anyone I know.

R Dai

I have used them several times. They may not be the cheapest, but they are dependable, effective and responded very quickly (within an hour of calling them) to treat a wasp infestation. I would highly recommend them if you need help with pest removal.

Lesley

Melanie is amazing! So knowledgeable and helpful. Truly appreciate all the insight she gave me. Kevin the technician was thorough and professional.

Amy McLennan

I would like to thank JAPCO Pest control for the opportunity to be apart of the JAPCO family. I admire your ethics, morals and you commitment to the community and for believing in doing what’s right. I am grateful for the experience and knowledge that I have taken from this amazing experience. I wish your family and company much success and good fortune. Amy

Birgitte Michie

I am so pleased I found Japco Pest Control. They are extremely knowledgeable and have helped me get various critters under control, mice, ants, voles, gophers. Every Japco technician who has ever been to my property as well as the office staff are wonderful to deal with. They're cheerful, polite, considerate, pleasant and always make me feel like I am there most valued client.

Susan Bennett

Very poor customer service. Booked them to deal with bird problem after detailed conversation with the company and the technician who was assigned to the job. He did not show up for appointment (after I had taken a half day off from work), phoned the main reception and was assured that the technician would be in touch to rebook. He never was. Booked another company (Peregrine) who handled efficiently and speedily.

Denise Falla

We were so very impressed with Japco Pest Control. We had a major problem with voles making a home under our split level deck, and had made at least 16 holes in the back yard. They responded to my plea for help immediately. They were very helpful, friendly & professional!! Not only did they pay attention to the existing holes, but also searched around the entire property for any other problem areas. They gave us guidance on when to fill the holes, and said they would be in contact with us in 2 weeks. Exactly two weeks later we got that call and we were very happy to report no more holes! Thank you so much to the Japco staff. If you have a pest problem, this is the go to company!!!

Rob Karsten

Was able to get an appointment right away. Kevin the JAPCO technician was punctual and very pleasant. He worked efficiently and was very knowledgeable. He answered all the questions I had and the results were good. I recommend JAPCO.

kerry smith

Very helpful, courteous and knowledgeable. James was very efficient and took care in our home, taking care of our situation. Would highly recommend.

Eric E. CRSP NCSO

Very friendly service and fast. Honoured the service time.

Curtis C

JAPCO was excellent with the information they provided over the phone as well as the technician, Andrew, who came out to our home. Andrew advised us that no treatment was actually needed as we did not have an ant problem like we thought we did. We really appreciated his honesty and knowledge. We would definitely use JAPCO again and trust their professionalism and integrity.

Ghanem AlAtasi

We were beyond thrilled with Dean who installed the netting for us. He is so attentive to details, professional, and above all such a pleasant gentleman. Dean is a good asset to JAPCO, and will highly recommend!

Graham

Had an outdoor ant treatment with Japco. Extremely effective, personable company, great service and great guarantees. Ask for Kevin.

Matthew Shoemaker

Great response time and awesome customer service!! Will definitely use Japco’s services again!

Crystal Ausmus

What a great experience from start to finish dealing with the team at JAPCO! Melanie was so pleasant to deal with booking the appointments for me (and even rescheduling when something last minute came up for me!). Joe was extremely knowledgeable and friendly in helping us to deal with locating where mice could be entering the home and helping to rectify the issue. The other staff have been great along the way as well. JAPCO has made what felt like an 'overwhelming issue' become something I don't even think about anymore. Thank you to the whole team, and Yes, I will be recommending this team to everyone!!

Jennifer N

We have had the pleasure of working with John and his team both commercially and at our residence. We couldn’t be happier with the excellent service and outstanding technicians. We look forward to working together for many more years.

Ali Zebian

Great service. Quick and very effective. Thank you so much!

Trevor Armishaw

Best I've used. In 40 years

lil min

I just want to let EVERYONE know that this company is THE BEST and KEVIN one of the techs is the MOST AWESOME. My ex room mate brought us cockroaches and in 4months we definatly noticed. Kevin has been here 5times and is the MOST HELPFUL FRIENDLY DETERMINED GUY. It's an old house and this has been a TOUGH JOB, but Kevin is WINNING THE WAR. I 100PERCENT RECOMMEND THIS COMPANY, WITH MY HAND ON A BIBLE!!! I cannot say enough about this company AND about Kevin, GOD SENT.

Sue taylor

Fantastic company. Highly recommend and great professionals . Brilliant service all round .

Roxanne Reid

Great service and successful results with my black fly issue in the Bragg Creek area. I’ll continue to use Japco’s service in spring and fall!

Ali Wason

We are very pleased with the service. Kavin, one of the worker came on and even before time. Carefully inspect. Very good service. First week of treatment You can already see a good result.

SubWoofer

We recently used JAPCO Pest Control services for a mouse problem we were having in our home. We were very impressed at the level of professionalism by our technician who performed our service. Thanks JAPCO!!!

Seann Hadden

My wasp problem looked after. Now I will get my mail.

Randi Timbrell

We encountered a pest problem earlier this year and we hired another company. It was a complete nightmare! The problem was back within months. After spending lots of money and going through lots of stress we got word of mouth that japco was the way to go. We met kevin who was super friendly and professional he got the job done. Everyone on this team is amazing and helpful. And we highly recommend this company! If you need the job done right call japco!

Tasha Watkinson

They have exceptional costumer service. They have gone above and beyond. I will be my first call if I have a pest problem

David L

We have used Japco for exterior fly control for 11 years. The staff are always friendly and courteous from reception and booking to the field technicians. They are punctual and professional and take the time to explain things. I highly recommend them.

Katie Wiewer

No more Mice in the house for my family - Thanks Japco, so fast and effective! Highly recommended company.

Maria Taneo

My husband used japco pest control to manage an extensive cockroach problem in a rental home. They are extremely professional, very responsive, with great results. Their warrantee program is awesome with a continuous support to get rid of this cockroach problem. Thank you Melanie and Japco. Keep up your awesome customer service.

Carol Gilchrist

Experience with Japco Calgary last summer and again this summer has been great! Professionals who know their business well and can be relied upon to complete the job at hand. Plus scheduling with friendly office staff is easy and onsite employees arrive at the house when expected. Thank you!

John McDonnell

Japco has always been dependable, and great people to work with.

Nicholas C

Had squirrels living in the attic and they did a great job closing up the entry points and installing a one way door.

Rod and Betty Wade

The large ants were on our property for several years before I knew that they were Carpenter Ants and the damage they can do. Last summer, when I realised what I was dealing with, I did a ton of research, tried tackling them on my own, called in another company whose price seemed way over the top and after some more research discovered Japco. Luckily, I spoke with Melanie, who totally understood the problem, assured me that James would get to the bottom of it and stood behind it with a one-year guarantee. By then, the ants had found their way into our home; fortunately, not a total infestation… yet. James was excellent, very thorough and determined to get them. He happily accommodated our request to spray the interior at a convenient time for us. Melanie reminded me to watch carefully for signs of ants in the spring and when I found several dead ants in April, Japco followed up without any complaint or problem. They happily did the job as promised. Hopefully we’ve seen the end of them, but I know Japco is there for me if they come back. Thanks Japco for the great job!

Dawn Franks

Everyone I spoke to was extremely informative and put my mind at ease. The guy that came to deal with the issue was very polite and dealt with my concerns. I am so happy my service and will use them again.

Carla Cochran

Great services & my ant problem is gone. Highly recommended.

Eric Perez

Without question, the level of professionalism, expertise, and genuine care and service from Joe Patton and the entire JAPCO team was excellent. Having used a competitor service in the past, it is easy to see why JAPCO is so much more superior. Right from the first conversation on the phone to the two visits from a couple of knowledgeable, personable and professional technicians, we felt quite cared for and treated like part of their family. We are confident that our problems have been resolved and feel extremely thankful for the service and support from JAPCO. We wholeheartedly recommend JAPCO to anyone who cares deeply for the safety of their family and property.

Ben Wiewer

Great company to deal with!

Rylan Shoemaker

The community I live in seems to always have a ton of spiders. I couldn't use my deck at all. I called JAPCO last summer and they came right away. The technician did an excellent job. I highly recommend calling this company.

Monica Chhina

We live on an acreage and have used Japco on 3 occasions, twice for pocket gophers outside and once now for mice inside. They are my go to for pest control. On all occasions, they were very knowledgeable and very polite. This last time was for a mouse issue (the first after living here for 18 years). I called around Christmas and even though they had limited staff due to the holidays, James came and set up the feeding stations. We was very professional and knowledgeable. He told us where they may be getting in and what to do to close it off. He has been back a few times to check and know we are mice-free. He was amazing. I recommended Japco to our neighbour who had a problem with pocket gophers. She had used another company which was more expensive and didn't solve the issue. She was very happy with Japco. I will continue to use Japco and recommend them.

cityalien

I had a mice problem and they helped to clear the problem effectively. Kim (the receptionist?) was very good to answer any questions I have. The technician James had come back multiple times and the situation improved each time. Professional service and excellent value! I am also glad to see they are very consistent and receive 5/5 from everyone!

Margaret Lau

Stellar service! Professional and trained experts in pest control. Very quick to respond and great problem solvers. The amount of detail they put into their work, makes it seamless for property owners. I would highly recommend using any of their services! Very impressive. Thank you, Japco! :)

harry singh

Great Service. Kevin helped a lot .we had trouble with Mice .he explained and took care of it. Will recommend to every one Thanks Kevin

Sumaiya Nazim

Excellent Service received from Kevin today! Very happy with the company in general.

Pam Lewis-Cresswell

Thank you Japco for your knowledge, professionalism and ability in eliminating pests no matter how big or small the job is. Highly recommend you use this company.

Kerry H

I cannot say enough wonderful things about this company. Like most people, I’m sensitive to having any kind of invader in my house. Luckily, I’ve never had any unwelcome guests more than a spider or two - except for one event many years ago. Our apartment building in another province had become infested with carpet beetles and larvae. Of course, our apartment was eventually affected and it was so horrifying and out of control until the exterminators came. Fast forward to present day, a few days ago, I noticed a couple of beetles in my bedroom, and some larvae. I think something got in through my open window and terrible screen. In any event, based on my last experience, I panicked thinking my house was somehow infested. Turns out, that was not the case at all (phew!). I called Japco in a state of utter panic. I spoke with Melanie about the issue and possible treatment. She was so kind and knowledgeable and offered so much information and great guidance. She advised that it didn’t sound like I had a problem - just a few bugs that lots of extra cleaning (like vacuuming a couple of times each day and checking all my closets/drawers) would likely take care of. But, because I was so distressed, I asked her about treatment options. She completely empathized with my sensitivity based on the severity of my experience years ago and made the efforts to book me in right away. She discussed the treatment protocols thoroughly. She asked me about my hardwood flooring, to make sure they used something that wouldn’t cause any damage - I would not have even thought to bring that up. Based on the unique flooring I have, she consulted with a few of her service technicians to get their recommendation for treatment protocol, and they all came back with the same plan. In the end, Melanie spent 3 days speaking with me and over half an hour with me during our last call. She actually advised against me treating the house - she listened to all my fears and concerns, and responded with knowledge, compassion, and exceptional solutions. She emphasized Japco’s core value of starting with the least invasive treatment necessary. She advised that, based on the information I provided, this problem was likely to resolve itself and was nothing near the problem I feared it was. She recommended some glue boards just to keep an eye on things and said if I continued to see things, to call her back, even if i only saw 1 or 2 (not a sign of a severe problem) and I was anxious about it and just wanted some further advice or reassurance. She also said that in the unlikely event it gets worse, to just call her back anytime and she’d book me in right away. I was so impressed and appreciative. She checked in with her service techs as needed but, as office manager, was incredibly knowledgeable herself. She told me everything like species variance, food sourcing, movement patterns, etc. In the end I agreed with her advice to hold off on treatment and just monitor the situation, as it was not severe and seemed to be a one off event that was under control. Because she had spent so much time with me, and helped me solve my issue, I offered to pay a consultation fee as an appreciation of all their time and effort in helping me. She graciously declined and said this is just what they do. This company clearly operates with a high level of integrity and credibility, and I feel so fortunate to have found them. They could have easily booked me in for hundreds of dollars of treatment and taken my money, that I was willing to pay. Instead, they provided me with an honest solution, even though it was at no cost benefit to them. And they certainly made a stressful situation so much more manageable. While I sure hope I don’t need any future pest control, if I ever do, Japco will be my only phone call and I’d happily recommend them to others.

Sukh Bal

Japco went above and beyond to help us! From providing such amazing service at an incredible price, to giving us the very best customer service we have ever received, I was not dissapointed with japco in any way! Made my home and place of business pest free and gave us a peace of mind that we failed to receive from other pest control companies! I would highly recommend Japco to my friends and family! Thank you guys!

Kay Shaw

I have used the services of JAPCO Pest Control Ltd. for many years, both in my position as a commercial property manager, as well as on a personal basis. The staff are always professional and courteous, fast to respond and efficient. I have also always appreciated the extra care this family-run business takes in their follow-up service. I highly recommend JAPCO Pest Control Ltd. to their existing and future clients.

Rugile Bruzaite

Brilliant service from the techs all the time. Good timing and nothing is ever too much trouble.

Lynda

We had a pigeon problem at our residence. For years we tried many different things to get rid of them with no success. When we contacted Japco, we were very impressed. John Patton was knowledgeable and professional. He told us what needed to be done and explained everything thoroughly. We were extremely happy with the end result and no longer have pigeons. Thank you!

emilie laroche

Very great service and quick appointment! I felt much more comfortable after having Kevin over walking me through the way they would solve my issue! Thanks Japco!

llorT

We at Strategic use Japco for all our commercial buildings, I personally have dealt with James Crowley and I find him very professional and knowledgeable.

Patrick Sinclair

Did a great job , on time and informative..will use again for sure..

Yvonne Graf

Very professional, and thoughtful. My mum is having a squirrel problem and called Japco. They have been fantastic with her. Very respectful which now a days is very rare. Between John and Dean they have been able to put my mums mind at ease. Thank you Jabco

Lari Schmaltz

Great service, great results.

Gordon Dibb

We called Japco to help us with an external mouse problem on Wednesday Aug 1 and Brandon their technician arrived promptly on Friday Aug 3 at the scheduled time. This is the second time that we have used Japco and both times we have found both their office staff and technicians to be friendly, courteous, knowledgeable and helpful. On their first visit their treatment for an awkward wasp problem was successful and never had to be repeated. This time their proposed solution was completely safe for children, pets and birds. It is too early to see if it will work but I have every confidence that it will.

Marian Palin

I called another company (8:45 am) which took forever for them to even answer the phone, when they finally answered, they agreeded to arrive between a certain time with a 40 minute window for me to drive to the location. I waited all day with numerous phone calls to the company, with NOTHING, no word, no phone call, no explanation why the technician hadn't called me? At 4:40 pm same day, I called JAPCO as I saw their great 5 star ratings. The very helpful person (Melanie) I spoke with tried to get a technician out the same day for me however, it was too late in the day. JAPCO made an appointment with me for the following day, they were there exactly when they said they would for the appointment. James, the technician, was prompt, professional, courteous & thorough, he did not rush through the home just to get the job done, even though it was the end of his day. I sincerely appreciated James' strong work ethic & his care with a resolution with the mice problem! I should have called JAPCO first, we have other properties in Calgary & if there are any other future issues, I will be certain to call JAPCO first! I highly recommend JAPCO, definitely 5 Stars, thank you.

Lloyd Bumstead

Prompt, knowledgeable and personable service from Kevin!! Put me at ease with respect to a mice invasion. Lloyd, SW inner city

Tanner Gerrans

Great efficient service, friendly staff

James Huffman

We had issues with mice and bees this summer and used JAPCO for both. Overall we're super satisfied with the work done and the price. Specifically James (the gentlemen sent out to help us with both issues) was friendly professional and efficient. For us, there is no need to shop around anymore. We know whom we're calling if there are any issues with pests in the future.

Alanna Murphy

James was excellent with his customer service and knowledge. Punctual and professional. Thank you for help!

Claude Rodriguez

I have used JAPCO for more than 5 years and i have never experienced better customer service and a company so willing to help. Joe and all the team are amazing and I am happy to have a great relationship with them. I highly recommend JAPCO for all your pest control needs.

Rose Dallyn

Amazing Pest Control company to deal with. Great service, nothing was too much trouble. No more mouse problem for me! Thank You Japco!

Grant Miller

Dean Gibson was the tech. sent to us. He checked out what was the problem, explained what he was going to do and what was going to happen to the pests. Dean answered all our questions was very prolite and down to earth. I will recommend Japco to my friends. And by the way the pests were well taking care of.

Geoff Dallyn

Great company to deal with, very quick to respond to our problems and a fast positive result by experienced staff! Have used at our private residence and business - highly recommended.

Raj Mazumdar

This is our GO-TO guys for any kind of pest-related matters. When you call them up, a very cheerful and eager agent with great listening skills greets you and collects all the information related to your problem suggesting options and alternatives. At the scheduled appointment time, a polite-yet-professional and knowledgeable technician shows up and immediately you know that you are in GOOD hands. We have used them at multiple times and they have not failed to deliver. Very friendly and efficient staff and service... highly recommend!!!

Paul Thompson

I contacted Japco this afternoon to inquire about skunk removal at my residential property and spoke with Mel who was VERY informative and pleasant to deal with. Mel was able to privide me with some very useful information about skunks and how they integrate into life in your backyard!! Mel described what to look for, what they eat, the time of year it is best to have them removed and how to remedy the issues that got the skunk there in the first place. That being said, she certainly put me at ease given I have 2 small children and was able to book me in to have a trap set the following day explaining what to look for and to call when the skunk was caught. The price for the removal is very reasonable and the customer service I received from start to finish is some of the best I’ve had in years in any customer service based industry! I would definitely reccomend Japco to anyone in the future based on the customer service alone, the skunk removal seems like a bonus for me. Thank-you JAPCO! We can now walk the tree lined backyard at night again!

Susan Hirst

I have used Japco on several occasions for pest control. The customer service is excellent, the technicians are very knowledgeable and friendly, the prices are reasonable, and I would highly recommend them.

Lisa and Connie Cockshutt

Every few years we find a pile of sawdust around our home and we know that this is part of living in a log home in the country. I always call Japco because they do a good job of eradicating those pesky carpenter ants and they guarantee their work. They offer suggestions on how to decrease the risk of getting carpenter ants and they look for the main nest as well as all satellite nests. The Japco employees are polite, friendly, on time, knowledgeable and they really do fix the problem. Thanks for coming out two months ago. I won't be calling you for a few years again!

Brandon Menssa

I was so vary fortunate to have the opportunity to work as a technician for JAPCO! The Class and professionalism buy the owners/management in powers there employees to better them selfs for both personal growth and of the company! Thank you Japco for three amazing years!

Gary Wiewer

Thanks to John, Tina and their fantastic crew our pesky problem has been solved! They were very thorough and did the job right. We have tried a couple of other companies in Calgary but they didn’t work out unfortunately. I heard about Japco from a friend and would highly recommend them. They are very professional right from the start to the finish. Hopefully we don’t get anymore creepy friends around the house but if we do they will be the first people I will call! Thank you again Japco

Cody Neal

Though pest control issues are undeniably frustrating, the JAPCO team works with genuine concern to resolve them promptly, and showcases expertise that allows peace of mind. Their top rate service and old-value philosophy are a refreshing in today's automated/robotic age. Kuddos to the entire team, from dispatch, to technicians, to the owners who work hand-in-hand. A truly great local company that is up to the task of handling the most complex pest control issues, and deserving of your business!

EJ P

JAPCO Pest Control was fast at dealing with the recent pest problem we had in the NW. When we called JAPCO and they were friendly to deal with and provided a great quote. The technician was very personable and explained everything to us in a patient and friendly manner. JAPCO Pest Control resolved our pest problem. Thank you again JAPCO for the fast and reliable service.

Enrica Bosoni

Am very pleased with the awesome service I have received from Japco. Joe the technician has been polite and reassuring that I need not worry as to my pest problem which was stressing me out would be taken care and has been. I would definitely recommend Joe from Japco.

Terry Handrahan

Our first choice! With Japco's proven longevity in the business, their expertise and their amazing customer service it was an easy decision on who to call to get rid of our wasp problem. Professional all the way. No hesitation to highly recommend Japco for any pest issues you may have.

Christina San Luong

Excellent consultation service! I had a wasp invasion problem in the house late Fall and had tried to call numerous pest control providers. Their answers were all very vague and that they won't come if I cannot find an active nest. The lady at JAPCO explained to me very clearly the life cycle of wasps and although there was nothing they could do at this point (wasps abandoning their nest and will die off), I was very relieved.