Here you will see the reviews of people who used the services and products of Yes Cycle Bike Rental (Park) in Vancouver territory (Canada).
Currently this business has a score of 4.8 out of 5 and that score has been based on 127 reviews.
As you can see its rating is practically the best one, and it's founded on a large number of opinions, so we can say that the rating is very reliable. If people have bothered to leave their score when they are pleased, it works.
As you know, we do not usually bother to write tatings when these are positive and we usually do it only if we have had a problem or incidence...
This Park is classified in the category of Bicycle rental service.
The staff here were awesome. Really easy to deal with. Swift service. Easy to register and book. Staff get your gear ready and are a great help. On return payment is simple!
Quick, excellent service, high quality bikes, prices include helmets and bags/baskets if you need those.
Awesome bike tour around Vancouver. Sophia was very knowledgeable and fun. Great way to spend a day in Vancouver!
Friendly staff and reasonable prices. Free parking underground. Perfect for a day of biking around Stanley park
What a great find! This cycle hire had the best prices around. We hired bikes for just under 3 hours and it was really affordable. You get helmets and a lock in the price. The shop is located really close to the entrance to the park. The people who work there were super nice. We highly recommend.
Really quick and easy! Rented a couple bikes to do the Stanley Park seawall, and drive around the Granville area a bit, great quality bikes, baskets are large and fit everything, and the service was quick and excellent!! In and out total: 10 mins
I visited this place when I was in the town and trust me, I couldn’t have gone to a better place. After a long time it felt like the predicament is over. They have some really cool bikes. These guys treated me like I was the most important guy in the store. One of their customer representatives’ Mr. Jugal was really assistive and absolutely professional at his job. I really had the best of my time being at this store.
These guys are super friendly and they have some of the best prices in town, especially if you are riding for multiple hours. Stanley park on bikes was a must do!
Rented 4 bike for my family (all adults) and a cousin's family (3 adults). Found the place no problem. After inquiring, I followed the blue circle P signs to the P2 level parking lot. 2 out of their 4 parking spaces were available so we parked for free at 1230 pm. Lined up in store and then completed their form on the provided tablet on the counter. After that we went outside to get our bikes. It was busy and it took about 15 minutes of waiting to get all our bikes. Bikes get returned almost all the time. Our bikes were an assortment of a one speed, a couple 3 speed cruisers and the rest were 18 speeds. Hubbie had a problem with his bike within a block so I returned it for another bike. Without asking, the staff member told me I would get a discount when I got the bill at the end. I ride a 3 speed cruisers and as a casual bike user, it was great for riding around Stanley park's seawalls. We stopped periodically to rest and take pictures, being careful to pull our bikes off the bike trail. Finished the circumference in less than 2 hours with great memories and a sense of accomplishment! The discount they gave me, was a free bike rental. Rented 4 bike, paid for 3. Very nice staff who works hard to get everyone their bikes and complete their orders. Great feature of free parking too if there spaces available when you go. Otherwise, city parking lots or meters. Thank you yes cycle for a great experience.
Decent bicycles, free parking (but limited spots during rental period) and all in one price per hour (for basket, helmet, locks) and coupon on their website.
It was great! One of the agents gave us some tips on where to bike in Stanley park and they were stunning. Service was easy and our ride was beautiful.
(Translated) Employees almost all friendly. The price includes padlock and helmet (passed to disinfectant). The bikes are in very good condition! (Original) Employés presque tous sympathiques. Le prix comprend le cadenas et le casque (passé au désinfectant). Les vélos sont en très bon état !
Amazing service by August
Really friendly staff! Moderate prices - not the cheapest but it's worth it!
Super service and they credit the none use minutes !
I had a wonderful experience with Yes Cycle Bike Rentals & Bike Tours this summer. I did the Stanley Park tour with Mateos and Austin (sorry if it isn't the right name-it was the history major). I was thinking of doing Stanley Park by myself but doing the bike tour was the best way to explore this massive beautiful park as you get to learn so much while having lots of fun. The tour was 3 hours and good for the average person (they let you walk if there were challenging hills (only a couple on the way back). I really enjoyed that Austin could provide lots of background information about the history of the area and I found that to be an asset in addition to general information on the tour. The tour guides were AMAZING. They were friendly and helpful and fun. I would recommend this experience to anyone getting to know Vancouver and this is a must do, so worth it.
We had a great experience at Yes Cycle! The person working was very helpful with options of routes we could take and places to see since we had the bikes all day.
Exactly what we need for a fraction of the cost from across the street! A great way to spend the morning in Stanley park! Great staff, good bikes... No hidden costs. Perfect. 5 stars.
Nice people versatile options. you can pick from tens of hybrid bikes, adult trikes, tandem bikes, etc. you will find your kind of bike to enjoy your Stanley Park and West end tour.
(Translated) I rented a snowboard, but it's hard to carry around. Even if you give it a little more, rent it at a ski resort. Beginner? There are only a variety of types. The staff impression and response were so good and the boots of the party broke down and I borrowed a new one. (Original) 스노우 보드를 빌렸는데 들고다니기 힘드네여 ㅠㅠ 조금 더 주더라도 스키장가서 빌리세요. 왕초보용? 밖에 없고 종류도 다양하지 않습니다. 직원들 인상과 응대는 너무 좋았고 일행의 부츠가 고장나서 새로 빌렸는데 환불도 미안하다며 곧바로 해주네요!
please please change your procedures for your future customers. register your bikes (for free ) with the police. there is no reason why you should not be taking these precautions. get insurance. if not, tell the customer, there’s no insurance. don't assume we will read through pages of terms and conditions. or offer the insurance as a separate item, let us decide if we would like to take the risks. also tell your tourist customers that it is required by law to wear helmets in Vancouver. don’t assume we will read the laws / terms of conditions. make it as easy as possible for the customers. you should protect yourself and us and take the due diligence of ensuring we are properly informed and equipped to handle common local situations. there is a degree of care you should be taking if you are going to offer vehicles for rent that go onto public roads. That can be stolen and can hurt others.
The bikes were great, well maintained. The way the prices are calculated is exactly how it is supposed to work. Every bike is $8,50/hour and every hour a dollar cheaper. They don't round up 1h 20 mins to 2 hours. No childish moneymaking.
Quick and easy to both check in and also check out. Bikes worked well, and were comfortable as they were set up to fit us perfectly before riding.
Quick service, right next to stanley park, good rates
Great experience. Rented tandem bikes for the first time. Staff was very knowledgeable, easygoing and friendly. The price was also better compared to the other bike rental shops on the street.
YES to YES Cycle Adventures! This is my favorite adventure store in town. If you're visiting Vancouver and need to rent equipment, this is the place to do it. We rented ski equipment and the staff was very helpful in finding the right fit. Also the electric bikes are a must - and the splurge on electric is worth it - we had so much fun! The staff at the store was especially helpful in giving guidance on places to tour with our bikes. Top notch service, superb equipment, and close to Stanley Park. WIN-WIN-WIN!
Convenient location and good service. Swapped our tandem bike out for two singles without hassle.
(Translated) Very correct. Good deal, good price and good bikes. They speak Spanish too. Basket, padlock and helmet included in the price. (Original) Muy correctos. Buen trato, buen precio y buenas bicis. Hablan castellano tambien. Cesta, candado y casco incluidos en el precio.
I only give 5 stars because the the guy at the counter was so friendly. Quick service. Quality of the bikes is awesome. However, the guy who help us outside was so tired and sad. Nothing went wrong but it makes us feel like we shouldn't ask or talk to him.
So glad we checked this place out and rented our bikes here.
I had an amazing experience here! They were so kind and professional. They let us take break and put the bikes at the store and come back for another round. The bikes are great quality and so is the price. Thank you so much.
Had a great time biking! They even accommodated our dog. Thanks, especially to Ali!
Great service, cheap and convenient !
Staff were unprofessional and didn't smile once. Stood outside with friends laughing and talking while costumers were around. And the bikes were ridiculous, me and my brother both had our chains constantly fall off and I nearly fell. In addition, the gears kept changing by themselves. STAY AWAY FROM THIS PLACE.
Easy rental, well priced, and convenient to the park. Staff (nice blonde woman) was extremely friendly and knowledgeable. Would rent again, had a great experience.
Very pleasant to deal with, and will definitely rent from them again.
We , as a group of young seniors, rented e bikes on a beautiful sunny afternoon. Hamed helped us, he was so kind and patient with us, pointed us in the right direction, and we were off to cycle around the stanley park seawall for a couple of hours. We all loved our bikes and had such a great time, we will do this again !!!
Friendly staff. Answered questions and offered helpful tips. The free locks, helmets and baskets made the bike around Stanley Park very relaxing.
Very friendly service and great bike rental rates!
Long story short: Bad experience, not comfortable bikes, and extra charges. Not Recommended. Detail: We rent two bikes and a trail from Yes Cycle, this past Sunday. I am not sure if he gave me their worst bikes, or all of their bike are same. The seat was not comfortable at all, after 15 min I realized I can't seat on it for a long time, also mine because of the trail was not easy to control, my little son was sitting on the trail but it looked like I have a very heavy load attached to my bike. in the middle of the road instead of enjoying, I was just thinking of the shortcut to get back and end it. Finally we came back to the store, after an hour and 15 minuets, and they charged me for 3 hours, this is a rip off. They have 1 hour(you pay for 1 hour) , 1-3 hours (you pay for 3 hours). I just saw in the same street there are other Bike Rentals, and they charge by hour or by half an hour.
I purchased a bike from here, and the service was the best I've ever experienced! If you're ever looking to buy a bike, check this place out!
Good bikes, very good prices and friendly staff
It was great! Cheaper than many other bike rentals and the personal was helpful and nice. A cute ginger guy from Germany helped me and my friend preparing the seats and so on and stayed with us chatting for a bit while waiting for our friends to get ready. Loved my bike too, the conditions of the bikes were great and loved being able to choose a bike that was better for the park and not for the city. Alejandro Po.
(Translated) Excellent service (Original) Excelente servicio
Great experience overall! Staff member Sina was very friendly and offered fantastic customer service! Will definitely come back my next time in Vancouver.
Rented a bike, super simple, once in higher gear was speedonbf around Stanley Park in style I must add. Staff were all friendly, would recommend.
We loved our tour of Vancouver- what a great way to get to know a city! Sophia, our guide, was outstanding- very knowledgeable and patient. She really helped to make the tour a special experience.
Quality rental shop with super friendly and helpful staff!
I just happened to try this place on a whim and was quite impressed. The price seemed great, the staff was pleasant, and they allowed 15 minute increments after an hour, which is nice for stretching out the rental a bit.
Great service
An amazing and cheap place. The staff is friendly. Great experience!
Great service. Shoutout to Martin (young Caucasian store helper) for helping me out without even me asking.
I’ve been renting from YES CYCLE for years now. They have a great selection of bikes and provide excellent customer service. August (staff member) was nothing short of amazing! She was very kind and helped me out with great eagerness. She made sure my experience was great and I really enjoyed my experience on the E-bike!! Shout out to August and also the rest of the staff members. You’re all great and I will continue to bring you my business :):)
Do not rent here! My friend and I rented a tandem and the bike was not inspected properly. It was wobbly due to a mechanical issue and we ended up crashing within a minute of the shop. My friend in the front got thrown off the front. We brought the bike back and the man working there said the bike was broken. After the crash, my friend was laying over in pain and the shop employees provided no help.
The person in the counter was very helpful. He helped me where to go and what to watch in Vancouver city and around.
Best place to rent a bike! Great service! Good bike!
Not Bad bikes for a good price. convenient location. But the man working did not let me use a coupon because it wasn't printed out. No code or anything just a picture. It was the right coupon it was just on my phone because most places are okay with it. Just seems like a massive inconvenience and waste of paper in my opinion.
Nice new hybrid bikes at Burrard st
They do indeed have bikes for rent!
Very friendly staff. Its $7 for the first hour, $6 for the next hour, $5 for the next and so on. They count by the minute and not by the hour so that's a plus. Got the bikes and ready to go in 5-10 mins.
Perfect service and great bikes.
Excellent service and very kind people.
We had a great experience at Yes Cycle. Great prices, AMAZING service and well maintained, top notch equipment. We will be back again
Great way to see the highlights of Vancouver in 1 Day. Cheap and easy and in a great location for Stanley Park!
(Translated) A wonderful, eventful day that we spent with our super friendly and dedicated city guide Sofia. With her open manner she guided us through your city of Vancouver in a very entertaining way and with a lot of background information. The time went by in a flash and after 6.5 hours, our bike tour was already over. After we experienced an absolute bankruptcy in Calgary, we can with a clear conscience recommend a bike tour at Yes Cycle Adventures to every visitor. Even our originally planned tour can easily be postponed for a day, as our arrival in Vancouver was delayed by one day. Always my pleasure, thank you so much Sofia! (Original) Ein wunderschöner, erlebnisreicher Tag den wir mit unserer super freundlichen und angagierten Stadtführerin Sofia verbracht haben. Mit Ihrer offenen Art hat Sie uns sehr kurzweilig und mit viel Hintergrundinformationen durch Ihre Stadt Vancouver geführt. Die Zeit verging wie im Fluge und nach 6,5 Stunden, war unsere Radtour dann schon beendet. Nachdem wir in Calgary eine absolute Pleite erlebt hatten, können wir mit gutem Gewissen jedem Besucher eine Radtur bei Yes Cycle Adventures ans Herz legen. Sogar unsere ursprünglich geplante Tour können wir unkompliziert um einen Tag verschieben, da sich unsere Ankunft in Vancouver um einen Tag verzögerte. Immer wieder gerne, vielen Dank Sofia!
These people are amazing. Love all the staff and they were super caring. Definitely would recommend for anyone who wants to bike around Stanley park!!
Rented 3 bikes from here on a Sunday afternoon. There was about a 15 min wait for a bike since it was a busy day, but it was no problem. The staff were very friendly to us and gave us complimentary water bottles for waiting, which came in super handy as we biked the seawall and needed some hdyration! The rate was also affordable, and it is what drew us to rent from here instead of some of the more expensive places around the area. Will definitely rent from here the next time around!
Highly recommendable. Nice personnel and very fair price.
Excellent service from a knowledgable and friendly staff.
Great service! Very accommodating and bikes are well maintained and Faribourz is a friendly guy and helped us with everything!
Great service and amazing rates, we were set up with bikes and helmets and on the road in minutes. Definitely recommend!
Awesome experience here, everything was quick and easy. Did a great job of COVID sanitation. Also provided you with a basket and lock if you needed one.
I was visiting Vancouver for a week from Yugoslavia and I was greeted by many friendly Vancouverites, this establishment is no exception. Excellent products complemented with fantastic customer service. The bar has been set high if I was to ever try another store.
Good staff, good price, good bikes, & good location. Plus free parking in some spots in the below-ground garage.
We took our tour on the first day of our vacation and it was a perfect way to get an overview of the city. Our guide, Sophia, was awesome! She was so sweet and knew so much about the city, and the history. We felt very lucky to have her as our guide!! It was a beautiful day in a beautiful city!
It was first time renting an e-bike with some friends. We prebooked at Denman location & August (staff) greeted us, explained how to use e-bike, disinfected before we started. We booked 5hr rental which came with helmet & lock. We were able to bike Stanley Park Seawall twice, eat lunch, take some pics and play tourist. E-bikes make your ride give that extra speed especially for uphill or if you don’t have as much energy for long haul. Recommended!
The bikes were awesome. Staff was friendly and helpful. Location was very near Stanley park.
Rental was fast and easy to do online. You wait outside the store and someone comes out and asks which type of bike you'd like. I had a small dog with me and they gave me a larger basket to put on free of charge whereas Spokes charges $5. We weren't given locks but helmets were included. Not sure if they were sanitized before every usage as they seemed very busy. For 2 of us, 3 hour rentals came to a total of $40.
My friends and I came in a little later in the day since another bike rental place I normally go to was closing and we came in with pretty much an hour left. The staff got us ready to go so quick and were super friendly even when we came back with 10 minutes to spare. This was my first experience renting bikes from them and now it's definitely one of my favourites!
AMAZING! They are so kind, helpful and prices are reasonably good.
Good service, good price and nice, light, new bikes
Good stuff
First time renting from Yes Cycle. We booked online but had a question regarding the agreement as it asked us a question regarding a safety check prior to us physically seeing the bikes. We called the shop and the staff working that evening was able to ease our concern regarding signing off on it. We looked over the bikes prior to leaving the shop. We booked e-bikes for 3-5 hours and our countdown didn't start until we left the shop. August (staff) was great, and let us know that all bill adjustments will be made when we return the bikes, which meant that if we returned them under 3 hours, we would not have had to pay the rental for 3-5 hours. We were booked for 10AM but didn't leave the shop until 11AM (we arrived late due to traffic but notified the shop, no issue). She ensured that we were only charged for the actual time that we used the bikes. We had a great experience dealing with Yes Cycle. The e-bikes were in good condition. August provided some instructions on how to use them. We enjoyed our time riding around the Stanley Park seawall.
Very good equipment. New and high quality. Excellent service. We took e-bike for 2 hours around Stanley Park and had a great time.
We were the only two that signed up for the full day tour and had Sofia as our personal guide. Very sweet and gave us a great tour.
I highly recommend Yes Cycle for bike rentals. Staff are all very friendly and helpful, prices are reasonable and they are right next to Stanley Park so great place to rent your bike and head for a cycle.
My review is way overdue. We visited Vancouver in late May and I cannot say enough good things about this experience. Yes bicycle rental shop accommodated us for anything we needed. Mateo was our guide for the Stanley Park Bicycle tour and he was nothing short of sensational. We had issues with our youngest rider on a bike and he was patient with him and kind. He took us back to the shop after we already started our tour to accommodate us by putting him on a tandem and riding the tandem bike with my son himself throughout Stanley Park. He was knowledgeable about all aspects of the tour and had a continuous smile on his face. He made our day and experience memorable and it was a 10/10!
Awesome place to rent bikes. Will give you plenty options to choose from and hugh quality bikes.
Staff were very friendly and gave us all the information we need to have a great experience!
Great Service. Great price! Will come again
They have 4 park places. The bikes are running really great.
Easy and convenient booking for a ski rental. Helpful staff. Really appreciated being able to pick up my rental the day before. Equipment was in great condition and staff ensured proper fit.
Easy and bikes in good condition. The best way to explore Stanley Park.
I am so happy that I booked E- Bike from this store! the lady that helped out was so helpful and informative. Me and my sister had such a fun time exploring Stanly Park and would highly recommend coming to this place to rent out a bike or an E-scooter
nice service and so near Stanley park .
Yes Cycle has a full range of 2011 Norco Bikes. Yes Cycle is eager to help our community and its visitors explore the beautiful city of Vancouver. Conveniently situated at the corner of Denman and Alberni, there is no need to cross any busy streets to access Stanley park, making the store very family friendly. Yes Cycle is the only bike rental shop near Stanley Park to offer free parking, free helmets, and free locks. You always pay when you get back for the time you use, so there is no need to decide up front. The longer you go for, the cheaper the hourly rate becomes. Give Yes Cycle a try!
(Translated) I was able to have on request a larger bike, adapted to my size (Original) J'ai pu avoir à la demande un vélo plus grand, adapté à ma taille
Good service. Very organized. Best rates for short term rental 1-4 hours. Bikes worked well. We did 30 km. Best way to explore Vancouver.
Very well maintained bikes and helpful staff
GREAT!!!!! service and even better equipment. Rented some skis, boots and poles here , had a great time using them . Very new and good quality equipment. Rental cost was great for a two day rental, I arrive a bit late return the equipment, they were nice enough not to charge me an extra day . :-D Highly recommend :-D
(Translated) Rental service near the entrance to Stanley Park, bicycle rental is fast and convenient (Original) 鄰近史丹利公園入口處的租借服務,單車租借方便快速
Excellent service and staff. I had a problem with my wheel and they found a solution ! Thank you ! I will come back !
Really nice and helpful staff, who chose the right bike for us. Price was also great.
We rented two bikes, one was old the other new; both in good conditions. Staff was nice and helpful. I highly recommend it.
One of our bikes got stolen while locked up with the locks provided by YES Cycles. YES CYCLES does not provide insurance for stolen rented bikes, nor do they inform their guests that this is the case upon hiring the bike. They charged us $500 for a 'lost' bike - They also had no idea which bike we had rented so were unable to provide us with the details of the bike so we could provide them to the police for the report we also had to file. Also if we had not informed them the bike was stolen there is no way they would have known we were the ones who had not returned a bike as they had no record of which bike we took. Totally disorganised, and unfair way to run a rental store. Go somewhere else!
Yes Cycle was great. Sophia, in particular, was delightful. My girl friend and I, many decades away from “girls” were anxious about everything: the bikes, the path, finding the path, not getting killed. Sophia was patient, encouraging, and told us to ride the perimeter first and showed us the prettiest way to see the Stanley Park interior. We did exactly what she said and it was great advice. Sophia is great at her job. A word about path etiquette. We had stopped on the path to get oriented and got yelled at by some zipping by locals. Make sure when you pull over, you are out of the main path. Except for this yelling dude, everyone else on the path was delightfully friendly with a nice community of tourists taking pictures for each other.
(Translated) Nice courteous service (Original) שירות אדיב ונחמד
Top activity to do in vancouver is to ride a bike in beautiful Stanley park. your trip to vancouver is not complete without going around Stanley park. The beauty of sea, greens, lions gate and birds are so unique that you want to come back to vancouver again. Yes cycle shop is the best in town. it has polite, helpful and professional staff, good quality park and excellent location. It's located on the corner of Denman and Alberni st and you can take Alberni street bike road to Stanley park. This way you don't need to walk your bike cross georgia street. Have fun !
They have excellent rental prices along with quick and attentive service (despite being busy). Selection seems good and I was able to get a bike to fit me well (I am tall and long-limbed). I wouldn't rent most of those bikes for a long trip, but they are just fine for a few hours riding around town.
Go with these guys over Bayshore Bike Rentals ANY DAY!
Shoes, snowboard, jacket, goggles, lift ticket..everything in one place
They were opening at 8am but we were there about 7:50 am and they were more then happy to let us rent some bikes for us and the children. We went for a tandem bike, a small kids bike and large kids bike. They set us up and sent us on our way we had a great time and they had great rates. Thank you.
they're great 10/10
We visited Yes Cycle the last two days to rent bikes to tour Stanley Park. With two young children we rented the tandem bikes and it went so well we came back again the next day as well. The workers were very friendly and helpful, and the bikes were fine. The only downside was the second night when we came back into the parking garage, two cars that were parked next to us were broken into and had items stolen. As we came off the elevator, we saw a family surrounding their rental car that had the entire back window of their SUV smashed out and their luggage stolen out of the back. We also noticed that car next to them had windows smashed out as well as the floor was covered in glass. If you park on this lot DO NOT HAVE ANYTHING OF VALUE IN YOUR CAR! Apparently this is a pretty big issue in Vancouver and while it may be common sense, you really need to make sure you have nothing of value in the car or at least in sight when parking here.
Must take the E-bike. Save a lot of energy!
The staff at Yes Cycle was very friendly and I was able to rent a trailer bike as a standalone as opposed to other stores in the area. Even though they were rather busy on a sunny long weekend and understaffed, you definitely can tell they are still making a good effort so everyone is attended to. Will definitely return again for any bike rental needs if I'm in the area.
Had a great experience renting bikes from Yes Cycle. The staff were great, very accommodating, fun happy personalities. They made renting the bikes easy and hassle free.
Great service. Friendly staff and affordable rates. In fact, I recommend renting from them instead of the spokes bike store across the street which is much more expensive. They pro-rate the charges after you return the bike so you don't have to know how long you want to bike around for. Great location as well, less than 2 minutes away from Stanley park.
We rented 2 x bikes from Yes Cycle including an ebike for my wife who had never used one before. We found Yes Cycle to be professional, easy process, friendly, helpful and a handy location to Stanley Park. They have good rental costs and conditions in that if you go over the hour you are only charged for the additional time past the hour instead of being charge for a full additional hour which some other bike rentals charge.They have good quality bikes and the staff are very good at selecting a suitable bike and setting it up and give a thorough and easy explanation of how to use the electric bike. We were on holidays from Australia and would definately recommend Yes Cycle Bike rentals
Very quick and easy to rent. Got a tandem bike and everything was good bike was very comfortable
Quick and great service. Bikes can have better seats but highly affordable
I rented a bike and trailer for dogs service was great there was a small inconvenience getting a flat tire and we came back earily staff were very understanding and offered a discount for the inconveniences. Would rent bikes from here again highly recommend!
Best place in Vancouver to rent bikes, I have never had issues with them. Quick, easy, and careful service by employees. No other location close to Stanley Park does as good of a job as these guys.
Highlight of our trip! Not only did the owner Fabio transport 8 of us who walked to the wrong location of our reservation, our tour guide Sofia was just outstanding. She was incredibly knowledgeable, loves what she does, and is constantly smiling. Add patience to the list as our group has known each other 40 years and can be a lot to handle - yet she had our attention the entire way. We did the whole city on a beautiful day and can’t imagine a better way to see it. The service and pleasantness of the staff was also remarkable.
Bikes in excellent condition, easy to ride, very supportive and cooperative staff value for money. Highly recommended.
great service
Staff was extremely helpful and friendly, bike was great, will definitely use them again whenever I'm in Vancouver!
Great experience and a really kind customer service by Augus
Great service, equipment and location!
Excellent service! Courteous staff!
Eduardo y Enrique were an excellent customer service representatives. They provided tips to where to go and where not to go in the city. The bikes were excellent, clean and mechanically sound.
Yes prety good wonderful store . I used one very good and very cheap
Fast, service, no upsells. Priced very well for the area. Bikes were in good condition, and the child seat was comfortable for my toddler. Didn't need reservations, just walked in.
(Translated) Friendly service, low price (Original) 친절한 서비스, 저렴한 가격
Did not use their services - but they were so lovely and let me use their tools/helped me fix my roller blades. Will definitely be back when I need to rent a bike. Thanks again! :)
Simple pricing structure, charging by the half hour. We rented bikes for Stanley Park and returned them without issue. Only thing annoying was the touch interface you need to sign up with.
Great service. No frills pricing structure(helmet and lock included). Bike was in great working condition. Highly recommended.
So happy I booked an e-bike, much more relaxing to cruise around Stanley Park and get a little extra speed when you just need to get where you’re headed. Especially if you’ve been hiking all week or plan to!
Lovely people, bike was in good shape and I had a blast riding the pathways. Liked that they pro rate the hourly rate so I paid only for the time I had the bike.
Super cheap bikes and really friendly staff!!
The staff were super welcoming and accommodating! The bikes were perfect to ride around Stanley park and significantly less expensive than other places nearby. I loved my little cruiser with a panier that was perfect for my back pack. Would definitely go back here for my next bike rental.
Amazing service, staff was very nice and friendly. Offered their knowledgeable expertise in choosing the right bike for the activity I was gonna to conduct. Definitely would recommend this place to everyone who was to enjoy the beautiful Vancouver outdoors while getting some exercise done.
This was a great place to rent bikes! The best deal on this block with three other bike rental shops within the block. The staff’s name was Artwood, He gave us some of the best customer service I have received anywhere.
Amazing team, amazing prices. Staff members are always smiling and are ready to help. I rent bikes quite often and I would always go back to Yes Cycle!
On and out on 10 min. Max $30 per bike and à received a $5.00 coupon rebate on next rental. Super. Thank you
Excellent customer service, nice choice of bikes and great pricing. Used twice now and will use again. Highly recommended.
(Translated) The staff are friendly. I borrowed a key chain when I borrowed! I don't think I can tell you if I don't say it There are lots of similar bicycle rental shops, but it is a beautiful bicycle rental shop. (Original) スタッフの人が親切です。私は借りた時、鍵のチェーン借りました!言わないとかしてもらえなさそう。 似たようなレンタサイクル屋さんがいっぱいですがキレイなレンタサイクル屋さんです。
Fantastic experience. A great way to see Vancouver's highlights. Very recommendable!
Been here twice now and very happy with my experience because of good quality and clean bikes, affordable prices and most importantly super friendly and polite staff ????
Great prices, good service and bikes as well
Good rental company recommend
Exceptionally quick service. Quality bikes. Best rates in the city. Awesome location.
Everything was fantastic. They helped us with bikes, provided a helmet and gave us a map that they wrote directions on. We ended up cutting our trip short because it was very cold but our experience with them was great.
rude
Great quality bikes, great service and great price. Before coming to Vancouver I searched quite a few bike rental places and I really appreciate their website for clearly showing the simple hourly rate structure and that helmets, locks and baskets if needed are all included. Highly recommended.
Very good service!
It was a good experience. They explained us all the questions and bikes are in good conditions.
Reasonably priced. Friendly staff.
Good bike, kind.
Incredible service, very affordable rates and excellent Norco bikes
We rented 5 bikes here with 4 young children. The service was fantastic, catered to our needs, and were very friendly. I highly recommend this place for a bike ride in Stanley Park!!!
Good customer service. Well maintained cycle. Easy and a nice 2 hour ride around Stanley Park.
Everything went smoothly from picking up the bikes to dropping them back off at the end of our rental. We will definitely use Yes Cycle again if we ever return to Vancouver!
Very helpful staff and perfectly located near Stanley Park. Great way to see the park and waterfront. Loved every minute.
The best place to rent bikes. Great prices and great costumer service!
Great guys. Great bikes. Everything well explained. You only pay for the time you have the bike - very fair.
The staff at Yes Cycle were so awesome! Friendly, cheerful and happy! Great selection of bikes for a good price and excellent easy location to get to Stanley Park without going on any busy roads!
I had a great experience, great bikes and great value! Alvaro was really helpful telling us what we should do in Stanley park! Highly recommended!
Friendly staff and great covid procedures in place. The cruiser bikes were super comfortable!
It was quick and convenient, Austin and Daniel were awesome. Although they didn't have a selection of bikes equipped with suspension, the hybrid bike I was outfitted with was great for the 50ish mile ride around Vancouver.
Walked in with my girlfriend and rented two bicycles within 5 minutes. Location is (literally) around the corner from Stanley Park. They were very friendly and helpful staff, and got us set up very quickly. Baskets and locks were provided with the rentals, and prices were very good. Entire experience was painless, and I will be renting from here again next time I want to cycle Stanley Park!
(Translated) Excellent service. Dynamic and attentive staff Very concerned about COVID-19 health measures. I highly recommend this place for your reservations! (Original) Excellent service. Personnel dynamique et attentionné Très soucieux des mesures sanitaires COVID-19. Je recommande fortement cette place pour vos réservations !
Superior customer service all around from initial registration, to getting your choice of bike and to final payment/return. Definitely recommend to friends and family.
Walked by the store by pure luck towards the end of the day. We were intrigued by the e-bikes. We were promptly greeted by a super kind lady who took all the time to answer all our questions. So much so that we ended up renting 2 bikes and had a great time playing tourists in our own city. Stanley Park to North Van via the Lions’ Gate Bridge, back to Stanley Park and over to English bay across to Gastown and back to the store. Upon return we were efficiently looked after. This will be the store we will recommend in the future when we have out of town guests. Well done.
I called in to hire a bike for the day, as we had used this shop last year. Again very helpful staff and reasonably priced to hire a bike for the day.Bike was comfy and clear instructions given on locking it too. Thank you.
Iman was very heplful and he recommended us the best viewpoints on our way in the Stanley park. He went above and beyond what we have come to expect from excellent customer experience.
I had a great time in Stanley Park in large part thanks to the bike ride. Renting a bike from this place was fast, easy and affordable. Also the staff is super chill and passionate about their job. I'd recommend it to anyone.
A very good service!
Rented bikes at Yes Cycle on Denman which is perfectly located just a minute from Stanley park. Bikes were in perfect condition and their employee (August) was extremely helpful in having us pick the proper bikes and telling us about the best cycling areas. Would definitely recommend it !
Yes Cycle made renting a bike a low effort process with a simple drop by, fill out waiver, and go on our way to ride around Stanley park. Just be sure to grab locks if you want to walk away from the bikes at any occasion, and check closing times if expecting to get a day rental.
very good store for reat a bike the people in this store are freandly
Fast service, good bike options, reasonable prices.
Fantastic experience to rent an e-scooter. Easy booking by the hour online, friendly service and the Denman location is right by a Stanley Park entrance so you can really maximize an hour and scoot around the entire park along the seawall perimeter, with additional minutes to take a break to stop and enjoy the breathtaking scenes. Highly recommend.
(Translated) Good bikes, nice staff. Accessories (helmet, lock, basket) all optional with no extra costs. You have to rent a bike for at least 1 hour and if you use it for a longer time this will be charged to the minute. We borrowed 2 bikes and drove a leisurely round the Stanley Park in 1 hour, was really nice. Have paid just under $ 18. Would rent here again anytime. (Original) Gute Fahrräder, nettes Personal. Zubehör (Helm, Schloss, Korb) alles optional ohne Mehrkosten dabei. Fahrrad muss man für mindestens 1 Stunde mieten und wenn man es länger nutzt wird dies auf die Minute genau abgerechnet. Wir hanen uns 2 Bikes geliehen und sind in 1 Stunde gemütlich eine Runde um den Stanley Park gefahren, war super schön. Haben knapp $18 bezahlt. Würden jederzeit wieder hier mieten.
Great service and price is the best on the street
Great bike, They have 4 park places. The bikes are running really great.highly recommend
Renting from here was one of the best decisions I made while in Vancouver. Enjoyed it so much, did it multiple times. Convenient, affordable, and great customer service. If you’re in Vancouver and need to rent anything that they may carry, don’t hesitate or look anywhere else. This is the place to go! If/when we go back, we will rent here again.
Friendly and helpful. Adjusted the bike to my liking and suggested a very good place to park. After my first visit I went back there to when I needed a bike, unfortunately they were all out. Make sure to reserve in advance!
We had a perfect day with Mateo. Our group consisted of 4 people including guide. We saw a lot of Vancouver and learned a lot about the city. Mateo was a great guide! We definitely recommend the tour!
Great and fast service
Easy, reasonable cost, friendly staff. Had a ball!
We are 54 and not fit but thought we'd give it ago. The staff gave us bikes that suited us best and explained about the gears. It was a great experience. I have already recommended. "
Super close to Stanley park, parking is a headache though. Pay attention to where you're turning, if you get on the wrong street, there's no u-turn and you'll have to cross the bridge. You'll recognize the place with the purple shirt staff on the side walk. Price is decent and bikes works fine. $7 for first hour and $1 less each subsequent hour ($6, $5 etc). Rate is prorated so that's nice. Everything is included in the price (bike, lock, basket, helmet).
Flawless service!!
Bought a used bike off them ,bike was having problems went to talk to a employee he's was being very rude & aggressive ,told him I would be giving him a zero star review he than followed me down the road with more aggressive threats please avoid him & this business
Great helpful staff, a good verity of bikes, cheap prices, and last but NOT least, it has four free parking spots
Staff were really friendly, shop is next to Stanley Park, reasonable prices and the bikes are all in good condition. Even get your lock, basket and helmet thrown in. Well recommended
We gave Yes Cycle a try a while ago and we were impressed with the service and the price. We rented 3 single bikes for a couple hours and couldn't be happier with the quality. The staff were also very friendly and helped us get ready to go in no time. Highly Recommended!
The bike tour around Stanley Park was really nice. The price was good, the staff was really nice and explained everything really well. It was definitely worth doing. I would recommend it to everyone.
Great friendly service. At the moment you are able to rent a bike without having a prior reservation. Had a great time biking in Stanley park.
The workers were super nice and helpful when my friend and I wanted to rent an electric bike and regular bike to go around Stanley Park. They made sure the bike seats were the right height, made sure we had locks and helmets, gave us a map with directions, even when we came in after we were rained on they gave us towels to wipe down our wet hair and faces. Super nice and helpful. The bikes rode well. They were a little bulky for their size but I get why the company would have a heavy duty bike.
This place was great! Service was so fast and they were all so friendly too! Prices are very reasonable and includes everything too (bike, helmet, lock, basket, etc.)
Really friendly quick service at a reasonable price. Helmets, locks and baskets included and they aren't harsh on enforcing time limits either, we got there just after a full hour and were only charged for an hour. Great stuff.
Fair prices
We rented a hybrid and an e-bike. It was a great experience with no issues. Rental was done via a form on the web and they go and get the bikes ready for you. This is a great location for going to Stanley park and biking around the sea front and seeing the lagoon.
I would highly recommend reserving a bike here. The staff was amazing! Fully attentive and made sure your comfort, experience and service was 100% They are my go to when I wanna rent a bike. Proper precautions to cleaning the bike and amazing price! We’ll always go back!
High tech check in. Very good bikes. Good location. Washroom.
Excellent experience with Yes Cycle Bike Rental. Friendly, welcoming, smiling staff. Top marks to Amman who was super helpful and friendly. As I arrived back he smiled and called out to me by name-not bad considering how many clients he dealt with that day! A great experience, highly recommended!!!
Fantastic way to get around and explore. Very easy to book, staff are very efficient and helpful.
Took a while to get set up, but very happy. The only rental store on the block that could give me the setup I was after - trail--bike on back, and kid seat on handlebars. Friendly service, a reliable bike, and good price. Recommended.
Cheap place to rent your bikes to go around Stanley Park Seawall! It was only $17 for two hours and it includes baskets, locks, helmet, etc. The staff were friendly and helped direct us towards Stanley Park as well as asked how our bike ride was when we came back.
Bikes where very loud, almost broke and where not fun to ride because when we pedaled, we got very tired and would not recommend
Great bike and service with decent price. Very close to Stanley Park so it's a good choice if you wanna cycle around the park.
Staff are very friendly and knowledgable. You have to fill out a form before riding, so I would fill it out ahead of time/book an appointment ahead of time. They give you helmets and a bike lock with your rental. I think their tandem bike is a bit big and clunky compare to nearby bike rental shops. Prices are fair but some nearby places are a bit cheaper for tandem bike rentals.
Fast, reasonable prices. Bikes in good condition and comfortable. Tandem bike was 16 for first hour and reduced rate for subsequent hours. Free lock, basket and helmet loans. Need credit card for deposit
We had an amazing experience with Yes Cycle. We booked online late in the evening the day before, and had no issues picking up the bikes, early the next morning. The team were very helpful and professional. The store location was fantastic and very close to the Stanley Seawall path. We rented the e-bikes which also were of great quality, and best price compared to other rental stores. They also offer helmets, bike baskets and locks at no additional costs. Thank you so much for the wonderful customer service and experience. We hope to see you guys next time we're in town.
I had a great experience at Yes cycle! Went with my family and we recieved great service. Our bikes had nice seats and the price was solid. I strongly recomend this place to anyone who is looking to ride a bike around Stanley park or around the city!
They had bikes of all sizes and every employee was nice and helpful.
We rented 2 bikes and 1km before turning them in, a tire exploded. We just has to pay for one of the bikes, which I consider good service!
Hey August, its me???? as I have got very helpful support, I promise you to appreciate your help here by commenting. She was kind, cool, and helpful. Thank you August!
(Translated) Competitive prices. Comfortable and quality ebikes. Very handy in the many coasts of Vancouver. Excellent training on usage and directions. Waterproof map provided very useful. (Original) Prix compétitifs. Ebikes confortables et de qualité. Très pratique dans les nombreuses côtes de Vancouver. Excellente formation sur l'utilisation et les directions à prendre. Carte imperméable fournie très utile.
(Translated) Friendly and professional employees. Decent price for a whole afternoon rental. Bikes are not the latest fad, but do their job well. Very close to Stanley park, it is easy to get there and enjoy the park. They charge all the hour, no matter how many minutes are used in the hour. (Original) Employés sympathiques et professionnels. Prix décent pour tout un après-midi de location. Les vélos ne sont pas de la dernière mode, mais font bien leur travail. Tout près de Stanley park, il est facile de s'y rendre et de profiter du parc. Ils chargent toute l'heure, peut importe le nombre de minutes utilisées dans l'heure.
Online renting service was very easy, staff were great, very attentive. Bikes were in good condition, toddler seat was also available, in good condition. Price was also affordable. I lile the highlight yellow helmet. I'm a slow rider, and it was easy to find my husband with his yellow helmet.
Very helpful staff. Very friendly. Centrally located. Decent selection of bikes
Excellent service and prices. We return the bikes early and were charged based on actual hours. Highly recommended!
Very poor service. The manager is very rude and unfriendly. I was told before a different price of the second hand bike. However, when I was about to buy it, they told me a completely different price. Indeed, it was inflated (over $100 CAD) I do not recommend this store at all as they mark up and down prices as per their convenience.
(Translated) Good price (Original) Bon tarif
Absolutely fantastic staff, ready to help you with anything! The bikes are also very nice and cheap to rent!
Great service. Very easy. Will be visiting again in the future.
The staff is awesome! They had much better prices than the bike shop on the other side. Im definitely gonna go again :D
Great prices and very friendly staff! Awesome experience!
Great service at a good price with easy and safe access to Stanley Park! Our two hour rentals included helmets and bike locks at no extra charge, the staff were friendly and helpful.
I rented roller skates. The brakes were totally grinded down on every pair they gave me. Halfway through the sea wall my legs felt irritated, and it actually ended up irritating the same spot so much that it got cut open. The days following the rental I noticed a rash on both my legs, calves down, the rash must have been caused by the boots.
With many different bike rentals to choose from, YES Cycle was 110% the right decision. From the easy rental system online to the family like customer service provided by the staff, this place made our ride super easy and convenient. The prices are amazing, the staff are eager to help and their new hybrid bikes ride super smoothly (ask them about the eBikes). I cannot express how amazing the staff are, truly a world class group. Appreciate all the help August & co. !!! You guys are amazing.
Super friendly and fair. Had my front wheel stolen so I came in to ask if they had a spare wheel. Not only they sold me for a fair price, they installed it for me on the spot free of charge. Thumbs up!
Excellent service.
Very welcoming and excellent customer service. Helped us with fixing the modern helmets, using the locks and showing us the easiest way to get to Stanley park. Bikes came with a basket, were easy to use with 3 gears and had comfy seats.
Nice price
This place has exceptional customer service. We rented snowboarding equipment from them and they were so helpful and friendly despite how busy they were with inventory and other customers. On the way back to return the equipment we got stuck in traffic and when we got to the store, two of the employees had just locked up and were walking away. We jumped out of the car and explained our situation and the awesome employees reopened the store to let us in to return our gear. We were leaving the city the next morning before the store was open so I’m not sure what we would have done! My only complaint would be that the binding on my snowboard broke while I was out riding but I was able to rig it to last the rest of the time I was out there. Thanks for being so friendly and helpful Yes Cycle! We will definitely be using you guys again when we’re in the area.
Friendly staff, good prices, and long hours. What's not there to like?
I have lost my son’s jacket on one of the bike and I called them. They took times and find it and They have actually mailed it back to me and the service was great! Would defiantly be there with friends again!
We rented to e-bikes as we wanted to enjoy Stanley park without the pedaling effort. The prices were reasonable; we had a small incident where the bike chain snapped and we called Iman from the bike shop and he found our whatsapp location and came to us immediately to give us a new bike and take the one that needed the repair. In this day and age, good customer service is very hard to find so I'll definitely be coming back and will be recommending this place to others visiting Vancouver
We had a great experience renting bikes from Yes Bicycles. We rented four bikes for the family, and took a quick tour around Stanley Park. The staff was friendly, made sure our bikes were sized properly, gave us a tutorial on how to use the locks and helmets, and sent us on our way.
Great experience. Easy to rent and to pay and it allowed us to experience Stanley Park in a fun way!
I rented a e-bike today, and I receive one of the best customer service here at Yes Cycle Bike. The situation is this, I lost power all in a sudden, and I called the number on the bike for help. The customer service by the name August patiently tries to troubleshoot for me, but did not work. And the manager or the owner of the store (forgot to ask his name) also patiently help me to resolve the issue, but not hope. He then offer me to take a taxi back to the location at his cost and insist to apologise and willing to not charge my fee. I am sincerely sorry and do not want to trouble them for an extra cost of the taxi so I insist to return them by cycling back. Til the end, I took more time than expected to return and they both waited for me even after hours. I think this is the best customer service you can ever get from them, and I offer tips as my gratitude to the situation. I will 100% come back again for my next rental. Alex
Very friendly staff. I got an ebike. It was very fun to ride around town. Highly recommended.
Great bikes and very good customer service. Will definitely rent bikes here again.
Great rates! Great bikes! Great staff! I come here every time!
Visited this bike rental place once a year for the last 3 years when I felt a little touristy. It’s so easy to book a bike with them and the prices are reasonable. You can reserve your bike online before going to the store, and when you get there they usually have your bike waiting outside for you, so you don’t have to wait a long time to get going. One time I got a squeaky bike and had to turn around and bring it back, but they exchanged it without hesitation and it didn’t affect my rental time. If you want to be a tourist and ride around Stanley park this is a great place to rent from, and they’re right next to the bike path leading into the park.
(Translated) Nice staff, tandem was good. After the handover, it was also asked whether there were any problems and the deficiencies were accepted. (Original) Nettes Personal, Tandem war gut. Nach der Abgabe wurde auch gefragt, ob es Probleme gab und der Mängel wurde angenommen.
Good customer service.
Perfect
Favourite place for local bike rental!
Super friendly and super helpful! I rolled in my commuter bike when a screw holding my rear rack snapped. The staff were very keen to help me out. After advising me on what I could do at home to take out the snapped screw, they somehow secured the rack onto my bike with zip ties! I didn't have to take the bus and was able to ride home without further blips! They didn't even want any cash for the zip ties. 5/5 business. Will direct friends here when they want to rent a bike
It was very amazing to get to know around the city this way, and it was better with our guide Jaime!
Great service with friendly staff, me and my friend wanted to grab a couple of bikes to cycle around Stanley Park. So we walked up to Yes Cycle and rented out some rides. I opted for one of the electric ones as I'd never tried one before. All in all, decent quality bikes at affordable rental prices.
Good pricing and service.
Awesome! The best place to rent bikes. The process is so easy and straight forward, no hassle at all. The staff and owners are wonderful people to deal with, and all the equipment is great too! Check it out, so much fun!
We rented a tandem bike to cycle around Stanley Park at the last minute end of an afternoon, and it was great! Top service, very good price, and very easy and convenient. Definitely recommend!
I’ve rented here for several of times and I already recommended this store to my friends who’re willing to go skiing. What attracts me of this store is the service of this store and the good quality of gears. I like skiing, and yes cycle supplies me the ski gears and clothing which make me feel really nice. And I found the those gears include snowboard and boots and bindings are very technical for a snowboarder, so it gave me an excellent impression of snowboarding when I was still a beginner. Next time I’ll definitely come to this store for renting stuffs . And another reason I like this store is the staff here are all friendly and patient for choosing clothing for me. :) see u next time!
Great customer service and price! I rented a tandem bike for 3 hours ride. The people working there were nice and made it easy for me to rent the bike. I definitely recommend it!
Fast, easy, good price! SO FUN! Loved it! The E-bikes were awesome!
Great service
Bike was a little rickety, but the process was great for getting a bike and getting out on the trails
We rented two adult bikes and wanted to rent trailer cycles for our kids, but after trying them out decided to go with kids bikes instead. Trailer cycles were so unstable that it was impossible for our boys to keep the balance. The guy in the shop made a comment implying that this was our kids lack of skills (even though he saw them riding kids bike with no training wheels). Well it's harder to ride the trailer cycle than a regular bike, something tells me it's not a good product. We have a trailer cycle at home and it doesn't have this issue. The second problem was that although the rate goes $5/hour with $1.25 for every 15 minutes for every bike you rent, we were charged for 4 hours after returning bikes after a little bit over 3 hours. By the way, they give you the card with check-in time before your bikes are ready and stop the clock when you pay. So if there is a line ahead of you in the store, guess what - you pay for staying in the line. No grace period either. I am giving them 2 stars only because the bikes we rented were okay and when we came next day with the receipt we could get our money back for those last 45 minutes that we didn't have bikes except tax.
great staff and fun experience
I rented a bike to tour Stanley Park for a few hours last week. Iman was incredibly helpful! It was a wet day with melting snow, so he recommended a bike with guards on the tires, which kept me dry. He also told me about potential path closures and the sunset timing. The pricing was affordable for a lock + bike + helmet, and my bike was in tip top shape with gearing and brakes. I highly recommend this place, thanks again Iman!
(Translated) Excellent service from employees! It was quick and easy to hire the bikes. Perfect location to get to Stanley Park. Reasonable price which includes the loan of the padlock and the helmet. We thoroughly enjoyed our experience! (Original) Excellent service des employés! Ce fut facile et rapide d’effectuer la location des vélos. Emplacement idéal pour se rendre au Stanley Park. Tarif raisonnable qui inclut le prêt du cadenas et du casque. Nous avons pleinement apprécié notre expérience !
Wonderful experience!!! The staff was efficient and informative. The bikes were perfect for the riding we did in Stanley Park and the paths around Vancouver. Rental cost was very very reasonable. The store front may not have had the pizzazz of Spokes, but you cannot beat the value you get at Yes!!! Would absolutely use again next time in Vancouver.
best bikes, best staff and free parking!! is best bike shop.