You will see all the feddbacks of people who consume the products and services of Dulux Paints (Painter) in the territory close to Saint Thomas (Canada).
To this day this business gets a rating of 4.5 out of 5 and this rating has been calculated on 41 reviews.
You may have noticed that it reaches an feddbacks average is virtually the highest, and it is founded on a very large number of scores, so we can think that the evaluation is very faithful. If many people have bothered to rate when they've done well, is that it works.
As you know, we don't usually stop to set tatings when they are correct and we usually do it only if we've had a problem or incidence...
This Painter belongs to the category of Paint store.
Good prices
Great deal on paint! Found exactly what I needed for less than 5 bucks on the mismatched paint shelf.
Very helpful staff
Dulux Stratford has a great team working there. They've always helped me out when I've needed advice.
Best place to buy paint very good service
Great curbside set up! Call 0lace your order and go pick it up. How easy is that. Great staff always friendly, very knowledgeable. Always great when someone has a great eye but all that they are trained to know their stuff. Great store will return
The employee was incredibly helpful and knowledgeable when I obviously needed advice. I really appreciated all her help and honesty! Will be coming back!
Super Helpful and friendly
Andrew is very knowledgeable and helpful!
Friendly and helpful. They have helped me choose colours and paint type. Asking questions to make sure I get exactly what suits my job best. Good selection of supplies too!
They know their stuff. Quality products for the pricing you would expect to pay.
I made an order over the phone and gave them the codes + names of the colours I wanted. One was a light grey and they ended up just giving me white. It's fine because I ended up needing white paint for my shelves. The paint itself is very good quality and with covid protocols they are safe, fast, and efficient. I was able to pick up my paint the same day I ordered it. The website is a great tool to visualize the colours, which helps a lot since we can't view swatches in the store.
Great to deal with
The staff are very helpful and knowledgeable
Staff are very helpful. Sample cans are a life saver
Asked for a quart of a previously mixed gallon, and provided original formula. Associate mixed the entire gallon and was neither apologetic nor offered me a discount. I now have a gallon for a 2” x 2” touch up... not only did it cost me three times more money, but I have so much leftover. As someone who lives an eco-friendly lifestyle, this was the most frustrating part. We all need to reduce our environmental footprint, I hope this was a fluke and Dulux doesn’t make a habit of wasting both money and product. Once destroyed, nature’s beauty can’t be repurchased for any price. Namaste.
Always the best products and service!
Always amazing service and knowledge
Staff were great, helpful and knowledgeable. Paint is expensive! If you can get it on sale though, it is worth the price. Most (if not all) paints had primer built in. I purchased the Diamond line which is supposed to be very durable. So far it has stuck to almost everything. The only issues I had were with what might have been melamine paint. It did stick, but only with effort. Next time I will use a specialty primer for that type of surface. The white did not hide will and took a ton of coats, but every other colour hid very well. Especially the exterior paints. I was very impressed. The colour matching they did for me was excellent too. You get discounts with a membership (which is pretty cheap, but you can also get membership free sometimes with different coupons or CAA memberships, so it is worth asking. I got mine free with a local "Passport" coupon book). A nice benefit of the membership is that they keep the product information on file. So, if you want to repaint something the same colour a few years from now, they should have they type of paint and colour recipe on your file. I did find a flaw in this system though... I bought paint that was on sale, so they didn't use my membership discount and therefore didn't put it in the system. From now on I will make sure they add the paint info to my profile whether I got the paint on sale or not!!!!
Great costumer service !
Convenient location, competitive pricing
Unprofessional, Called to get some semi-gloss exterior door paint and get yelled at before being put on hold for not knowing what "weatherguard" or "diamond" is.
Dulux paint is fantastic. For a small staff their customer service is top knotch. Occasionally you'll have to wait but the end result is worth it. Nick is very helpful in resolving issues and suggestions! A+
Kind salesperson!
Always great service, helpful advise not pushy and clean, Big enough to carry a wide variety of products , but not to big, that they still give that friendly personal service. If something is not in they order immediately and actually call you to let you know its in and ready for you to pick up.
Great place to get high quality Paint!
Burke is a godsend
Awesome service and quality
Great selection of paint and excellent service.
Excellent service and friendly staff. Buy one get one sale is awesome, so don't miss it. Would highly recommend.
Thank you for the great service today. Matched my paint chip from wall sample perfectly!
Very helpful staff and a selection of products
Excellent service , knowledgeable and friendly staff
Grear staff
Knowledgable, and great advice!
Friendly staff. Quality paint. Will shop their again.
Fast friendly service great products
Eye catchy showroom...
Excellent service really knowledgeable staff.
The Diamond product is excellent.
Fast friendly Service They had a great deal on buy 1 get 1 and really helpful service The paint was mixed up real quick And what a great deal thanks again Dulux paints.
Guy running the cash was very friendly and helpful
I get all my paint needs here. They staff are very knowledgeable and friendly. Store is clean and the location can’t be beat.
Great customer service
Sean was really helpful and informative, really helped in selecting the appropriate paint as well. Amazing collection and accessories for painting!
Only place in town that carries Floetrol that i know of.
Great service.
Very helpful and kind staff!
Good service and prices if you can wait for a 50% off sale. Great paint.
Very friendly
Great service. They helped me find exactly what I needed for a great price. The paint is excellent quality.
Welland Dulux is the place to go for paint, they always go out of their way to ensure you have the right product for the right price. Everyone is always so friendly and helpful, they always approach you to assist. Dulux products are in my experience far superior to other paints, if you're the kind of person who wants to do it right the first time and want long term results then this is the place to go. I appreciate their knowledge when it comes to choosing colour, bring them a photo of your room you won't be disappointed.
We bought a pail of paint where we did a colour match because we wanted a specific colour. When we went to get the trims with the same colour match code they messed it up somehow. The tint was so off. So my husband went back numerous times to get it tinted again and again..and again! Turns out they tinted the trim can a different "code". Not sure how that could happen when they have the code on our file. You just open our previous order, get the code, and match the paint! Anyway, they ended up giving us a new can with the right tint. Just a little disappointed because we wasted our time and energy. We had to coordinate with the floor people to do painting before hand but because of this it messed up all the timing.
Manager is amazing! Beat distributor around.
Great place to shop for paint! A bit pricy, but great quality!
Was great service
Went in to purchase paint and supplies a couple of nights ago and had a fantastic customer service experience. The sales rep's name was Jen, I believe. I arrived with only 20 minutes to close but she was extremely friendly and helpful in assisting me with paint selection. She even went the extra mile to walk me through all other supplies I may need and offer advice as to my best options. No doubt I will continue shopping here for all my paint/supplies going forward.
Good customer service and knowledgeable staff.
I have to say just how upset I am with the level of satisfaction I received from the Employees and The Manager of Dulux Paints on Grand River Road in Sydney. They made a mistake in tinting paint purchased from them by a good customer of theirs . Since I dropped a letter off to them they NEVER returned a call or contacted me. Their mistake has caused me as a contractor a loss of revenue and for the customer his house remains unfinished because of the MIS TINTED paint supplied by Dulux. BUYER BEWARE, IF DULUX MIS TINTS YOUR PAINT THEY WILL NOT COVER THE CHARGE FOR A CONTRACTOR TO FIX THE PROBLEM. MY rating is less than ONE STAR their customer skills suck Avoid Dulux Paints if you can.??????????????????????????????????????????????????
Always great and paint lays really well.
Very helpful
Yes, the staff was very helpful.
Lombardopainting.ca uses dulux paints. Call us for a quote on your next project!
Amazing customer service! Such a great experience! Clean and organized!
Great service and very pleasant
Friendly staff paint is paint
During this Covid lock down, we are working on our house, as I'm sure many of you are. We needed a gallon of white paint, that we bought from a competing store that is closed, for a second coat on our porch. When we contacted Dulux they said there was nothing they could do even though they were open. The person we spoke to was, in fact, quite rude. We contacted another paint supplier in Stratford, had samples in hand within an hour and a gallon of matching paint an hour after that. We are renovating a 4500 sq ft home and will not be giving this company any business based on this experience. Terry
Very helpful staff. And BOGO is never a bad thing!
Great paint and friendly staff
Expensive
Great service and products
The paint is great, but prices are slightly higher that the competition.
Dulux took my in-store paint buying virginity and it was flawless. Looked up some colours online and surprise surprise- they were quite different in store. Staff was above and beyond with helping me pick an alternative. Elysia (sorry, I’m the worst wth names) was so helpful and provided many tips for getting the best results. Also! Discount for CAA members! Would definitely recommend these guys.
Helpful people
Great help and wide variety of paint
I picked up a gorgeous mistint for a fraction of the price!
Jenn, the Assistant Market Manager, was very helpful and recommended the products for my project. I used the paint she recommended for my deck (Resilience Exterior) and it was excellent! The wood was in really bad shape, and this paint went on easily and took only one coat! I'll be back!
Great customer service and technical know-how, we were trying to match a paint colour that was 10 years old with a dated paint code, the folks at the store did a great job in matching my paint from an old paint sample
The service is awesome!!! And the products are very good quality
This store has such a diverse selection of quality paint! If you want quality, shop here!
Hands down, the best place to get paint in town. Staff know what they're talking about, and will always go out of their way to make sure your job is done right. As far as the paint itself, it's up right there as a top quality paint. Diamond is the best, lifemaster is great. Even the cheapest paint is quality. I'll never buy paint anywhere else. Thanks uncle Frank!
I'm a contractor and I'm under the suspicion their management is very poor. The employees are great and work hard, but most of my issues are with the fact they seem to always be understaffed, especially in the mornings. For example it's currently sunday morning, there is one worker and I'm waiting outside with 6 other people. They're also running out of stock on stuff constantly, but I'll attribute that to covid. I run into less of these issues with other paint stores. And finally they're computer system is always running slow. This hasn't been addressed for years.
5 star service
Omar is a great asset to the store. Friendly and fun . Made the trip worthwhile
Excellent customer service - knowledgeable, friendly and extremely helpful! I was totally confused about what colors I wanted for an entire house and “Jen” was amazing! She has a great eye and tons of experience and gave me great peace of mind!
An employee watched me struggle to carry 3 cans of paint to my car while I had a broken wrist. Thanks, lads.
My paint choice for sure, if you want Canada's quality paint. You come here
All staff we have dealt with for all our painting needs have been extremely knowlegable, and polite, a pleasure dealing with them!
The lady was very informative and advised us to make sure we got the beat results. Will return gladly
The half price sale and being able to custom tint and match makes this the best spot in Stratford for paints. We use their pair for all our projects.
Staff is friendly, and they helped me in time of need but ripped off with unrealistic very high price. Probably that’s their opportunistic business model.
Great service. Excellent Paint.
Found exactly what I needed and it was buy 1 get 1 free. Nice surprise. Prices seem great and the lady working was wonderful. Well organized and very clean store.
I wasn't empress with a no longer available on a wallpaper order that I had been waiting for over 2 months
Knowledgeable staff and friendly
nice people
Great paint, wide selection of colours and awesome service.
Quality pain. Staff treat customers like family, qualified on the work they're hired and trained for.
Good paint
Not much of selection. I you are looking for something special or different. They dont carry it.
Helpful and knowledgeable staff. Everything you need for your painting project in one location, from novice to professional. Great pricing. Easy access location.
very helpful staff
Good paint store great product and staff
Dulux provides an extensive variety of paint at excellent prices. Tony was extremely knowledgeable and friendly when assisting me.
Good advice..watch for sales
The employees here are all wonderful! Very nice and helpful, which I greatly appreciate. I've used Deluxe paints a lot over the years and still prefer to come here. The store follows all protocol right now for covid and the store is kept very clean.
Great friendly and reliable service.
Friendly staff.. Seems to be very common in Woodstock having friendly people.. Very knowledgeable when asking questions about paint... Prices are a little high..
Fantastic spot to purchase excellent paint at reasonable prices. Staff are fabulous.
Excellent customer service. Staff are extremely helpful and knowledgable. Price point is a little high so make sure you bring your CAA card for the discount! It definitely makes a difference.
Giod paint, friendly staff, great CAA discount.
The staff at this store are so well trained! Mykala really knew her stuff and she offered us several alternative painting solutions.
Super helpful people. Great paint. Buy a membership, it's worth it.
Good paint. Good price. Great results
Lots to choose from
I rented a 20' U-Haul truck here and scheduled it for 10am because I saw the store didn't open until then. It was really cold today and I got there around 9:30am. The manager/owner/employeeh (not sure of position) had already been warming up the vehicle and cleaning the windshield. He got me all set up with the paperwork quickly and then he double checked the back and swept it out. He also gave advise on how to open the back of the rubber seal froze stuck. Service was top notch! Thank you
Great service
They never answer the phone when you call. Go in and wait 5-10 min. for service, even though you are the only one in the store. Product is over priced. Classic Stratford business, cant wait for them to fold.
They worked hard to match my colour
Very kind and knowledgeable staff! Took the time to really walk me through what I needed for my painting projects, and why those were the recommendations. Very quick to fill a large order and helped me get the paint to my car! 10/10 would recommend
Employee was exceptionally great! Knew the products week, matched the paint sample perfectly. Will be back again for sure!
Very friendly and professional service. Kevin is always great to deal with. If he says you need a certain quality paint it’s what you need. I know this as he’s never sold me the highest quality paint he has once I’ve explained what’s being painted for my project even if I’ve signalled I’m willing to pay for something better if it means it will turn out better. I appreciate the honesty and service! Thank you!
Great service!
easy service even with restrictions
The staff are always friendly and go above and beyond
A great experience today !! CAA member win ! 50% off paints ! Great service, excellent products !
Friendly staff great paint.
Wasn't very successful with the paint color choices this time around which is unusual for me. I was a little disappointed in their color selection & paint chips didn't match the actual paint itself..had to go back for darker paint. Products/ I really like here brushes tape they have everything you need..I even purchase a pail which I love...not only for mixing paint but for other household uses. They have very helpful staff, even during Covid shut down they were able to help me with my paint . I did however have to drive outside of the city to buy another can of the Dimond exterior paint..London was sold out of it " because of the Texas big freeze" They are short on certain types of paint as of May 2021. I'd like them to come up with better paints samples.. like Benjamin Moore and Williams paints
Nice selection
Employees friendly and helpful
Associate was very knowledgeable, friendly, helpful.
Very good knowledgeable service
Friendly and helpful staff (Birk and Toni are awesome) + CAA discount adds up. Excellent quality products. 5 stars from us.
Very helpful
Bought very expensive ceiling paint looks absolutely horrible bringing it back want my money back
Go to Quality Paint and materials
Knowledgeable people with great staff.
Great service , staff very friendly
Excellent service
Good story and Good service
Dulux paints are fabulous. We do not use any other kind. The staff are very knowledgeable and nice to interact with.
Great sale friendly people.and very well informed with knowledge .
Awesome customer service!
Went there early Saturday to avoid covid crowds at the box stores. Got the right paint for my metal siding spray job at a good price. Always impressed by the quality of tools and painting equipment here. Good experience all around.
As a first time paint buyer, I was anxious just going in. Amanda came right over n started helping. She was super helpful and used her own real life experience to help me make decisions. The sale helped too!
Friendly staff and professional.
Staff was amazing in helping me find the appropriate paint for my application, price was great, high quality paint. Will continue to shop here for all my paint needs.
Excellent staff and very efficient. The only one i go to.
Good service and great price. Whole experience wasn't painful.
Friendly and knowledgeable staff
Very good service they will help you with any painting projects
The product is excellent
Great product.
Good and professional
We were there yesterday to purchase a Gallon of paint, but after speaking with Glen, has asked if I was going to paint immediately. I said no and he told me that as of next Monday they were starting a sale of " buy 1- get 1 free ". I thanked him very much for his advise and assured him that we would see him Monday. So,,, for any of you out there ready to paint -- as of Monday for 3 weeks you can get a great deal on great paint.
Amazing service,great people to talk to and help with finding what you need.All over a great place!
Always great service
Girl working was very helpful with oaint colors .
Customer service was awesome representative was very informative and friendly.
EXCELLENT AND CAPABLE SERVICE
Great staff. Have been going there for years. I only use their paint, for all my projects.
This store rocks!!! Honestly they are super knowledgeable and will take the time to make sure your project turns out the best.
Excellent customer service, very knowledgeable
Staff at Stratford Dulux are the best !!!!
Great customer service and a one stop shop for paint, wallpaper and accessories.
Fast friendly service and they know what they are doing
Knowledge people behind the counter that can answer your questions on all products they sell...covid aware ,I highly recommend this business...
Great service, great choice for paint and tools ,
I came in last night to grab some paint at 6:45pm. I've been coming in several times in the past month and Amar has been great with all his recommendations and advice. He suggests specific brands of paint that would be more durable etc. Yesterday, I came in and after fulfilling my order it was close to 7:30! He was so patient with me and did not even seem to mind he closed half hour ago. He even had another customer after me, and it didn't seem to phase him. He was pleasant and happy. Thank you for all your assistance. You have made my paint buying experience a pleasant one! If you need help, ask for Amar! He is a pleasure to work with.
Best place to get your paint here
Good attention to detail and knowledgeable
Friendly. Stuff..good quality paints
good paint
The young lady (I cant remember her name) was extremely helpful, knowledgeable and friendly. I haven’t even used the paint I purchased yet, however, I’d go back just because of the service.
Superb customer service! Would highly recommend shopping here
Very helpful staff & they sell a great product !
Extremely helpful and friendly! Thank you so much for your help today!!! I won't be buying paint anywhere else from now on!
I have been using Dulux for a while, I think the best Paint in the market. The staff is knowledgeable and very friendly.
Friendly and great service
Very poor customer service Looking for wallpaper asked about how long orders take since there was no stock on the ones in store , the answer i received was "don't really know how long" then asked how much a roll of wallpaper was that was on a shelf The answer" umm I'm going to say like 87.00" Yep I won't be shopping there again , very bad customer service
Great service, knowledgeable staff and very polite. Price is not everything, satisfaction is. The paint quality cannot be overlooked. Colours are just as good as anyone else, but their helpful staff can help make your house pop.
Great staff
Great prices for good quality paint that doesn't smell
Great service from knowledgeable staff. Paint was on sale.
Good staff. Friendly and helpful.
Great selection. Good sale now with CAA!
Very helpful staff!
Great service and great staff who were very helpful
Great paint at an affordable price. They have bogo sale at least a couple of times a year.Caa members get reduced prices.
Great selection of supplies
Awesome. Got exactly what I needed plus some good advice too!
Great service
They have paint for vinyl siding
About the quality of the paint
Knowledgeable staff and prompt service
Quality of paint is decent, Paints well. One of the best promotions ever! Buy 1 get 1 free. Staff are knowledgeable nd they carry almost all of the extras you would need. CAA....Get a discount, an account, even better discount. I like the contractor grade paint for most jobs. The Diamond flows very nicely nd looks great.
I have never experienced such a negative, rude sales rep before. Admitted he was not good with color matching and his overt COVID rules were absolutely rediculous. I was asked to stand six feet back while we were both masked and he stood behind plexi glass. So we were 12 feet apart. When I told him I couldn't hear what he was saying he had a breakdown about the number of cases of COVID. Personally I feel the young man was not emotionally stable. Never to return
Excellent experience at this location. Young lad working was very helpful and friendly. Would recommend this location if you need paint or painting supplies.
The staff is really cooperative
Staff were very friendly and helpful, got the paint I needed and they were able to answer my questions. The buy one get one free sale helped too.
Nice job on matching my paint. Was glad they were able to do this during the lockdown. Thank you!
Very helpful staff
Every colour needed they got
great customer service
Excellent customer service at here! Thank you for the amazing support!
Good selection
Good service and advice
Helpful and friendly staff
Great staff and products
Prompt customer service from staff.Available on hand products in store.
Amanda Baily is #1
Riaz is very helpful he can mix anything
Friendly service
The staff here are incredibly helpful!
Pleasant and knowledgeable staff. I found the price of paint to be high but Dulux is rated the best so I bought 4 gallons of Lifemaster Eggshell. I have to admit it was the best covering paint I have ever used at any price. I also saved 25% because they are a CAA partner. Will definitely return.
Girl was great
Quality paint and painting supplies sold with first class service that you definitely wont get at a big box store.
Purchased a small can of paint to paint my daughters bed. I didn't need anything overly fancy so the gentlemen recommended a $30 small can. He was very helpful and kind. Unfortunately, I required more paint and my husband went to Canadian Tire and purchased a big can of paint for less than I paid for the small can, and it did the same job of covering. A little disappointed on the price but happy with the service of the young man.
Absolutely a wonderful staff, very welcoming and had some great laughs while I was in. The women with the dark hair I believe her name may have been Michelle waited on me and she was a wonderful help! Will certainly be buying my paint there more often!
The store manager Andrew was very knowledgeable and helpful.
(Translated) Brandon is very good! (Original) Brandon est tres bon !
Great staff and helped us in our choice of outdoor house paint and coloring. Great timing for pricing too!
Very Friendly and helpful people
The young lady Nicole helped me plan my whole project and get everything I would need. She was so sweet taking her time suggesting colors and explaining how to paint my walls. Friendly and helpful staff!
Painted my ceiling today with Dulux ceiling paint. It was so rich and thick. It was so easy I was finished in no time. If you are looking for a good deal on a really great product now is the time. Bogo is on. And if you need an expert to help with your colours, ask for Audrey. Thanks, Audrey. The colour was great.
Nice clean store
Fantastic service!!! Thank you ????
Great Service..professional....knowledgable, polite..definitely recommend
Very poor/ non-existent customer service. I went into the store today wanting to buy paint, and I saw the sales associate outside talking to (presumably) a friend. There wasn't anyone else in the store, and she couldn't even bother to tell me she was on her break (if indeed she was), and instead just ignored me. I ended up going to Home Depot for paint instead.
I had a great experience. The staff were very helpful and knowledgeable.
Clean store, super friendly, helpful, knowledgeable staff
Great paint at competitive prices. Super smooth, no smell. That's all I ever use now.
Service was great
Staff are great people know how to mix colors very well
Great place for all paint needs. Great colours and supplies. Staff were so knowledgeable and very nice.
Amazing customer service. Jamie waited on us and you couldn't get anybody better. Went out of his way to help us with everything.
Very helpful
Close to home, helpful friendly staff. Always found what i was looking for.
Staff were very helpful here. Provided advice that changed our plans and turned out great. We appreciated that they took the time to give us a few different options and gave a personal opinion which helped influence our direction. Would absolutely come back for future painting projects
I have always been happy with the quality of their paints and supplies. I buy Lifemaster paint. The staff seems well trained and knowledgeable. They have Sales Events several times a year that are worth watching for. Buy One get one 50% off or Buy One get one FREE.
Terrible customer service
Very helpful and knowledgeable staff. They take the time to ensure the product is appropriate and what you're looking for. I will certainly be back.
Good prices great staff
Amazing service! Super friendly staff
Paint looks great sprayed that's it.
Very helpful and pleasant people. Haven't used the paint yet.
Excellent service and advise
Arrogant could barley answer my questions felt like I was bothering the big guy there
Best prices in town.
Friendly, efficient and great products at a great price
Very knowledgeable and helpful. Great customer service
Great place! Kevin is very knowledgeable and helpful. Love their paint! Dulux has a great discount for CAA members!