Reviews of Quinte Paint & Wallpaper Inc - Picton (Painter)

Adam Nisula

Friendly and helpful staff. Very helpful in choosing which products will work best for your project.

David Rempel

Two fantastic ladies dealt with me. They were very knowledgeable and experienced and professional. They fixed an order that another store had incorrectly mixed. They didn't even charge me. This is a small town friendly store that exudes excellence and has lots of repeat customers with both large and small orders. I will be coming back for sure.

Heather Cooper

Always amazing service and advice!!!!

Paul Hicks

Great service and huge selection of products.

Penny Bowman

Excellent customer service.

Richard

Great friendly staff

Rene Mapili

Great service! Staff is very knowledgable!

Cami Jackson

Apparently their online and posted hours of operation mean nothing... It's a Saturday, we are in the middle of a big project at the cottage and just before 3pm we ran out of paint. I checked online and the hours of operation said they close at 4pm on Saturdays. So I raced into town, which happens to be a 20 min drive one way. I got there by 3:30 and to our surprise the place was closed. The hours on the sign said they are open until 4pm, but apparently the person working felt like shutting it down for the day. No note on the door to explain, just doors locked and lights out. Wonder how often this happens. Don't post hours on google or your website if they are not going to be followed. If no hours were posted I certainly would have called first, instead of waste my time and gas. I have no use for unreliableness, I won't be back.

A Andrews

With the help of Brittany I had picked up colour swatches, and felt it was a great time to help and support local business. This store offered the convenience of curb side pick up, and I elected to call and place my order. I was met by Brittney who greeted me first by phone, and than proceeded to approach me in the parking lot, with neither the mannerism, time or grace to answer my questions. Instead I was berated by Brittney who wanted to tell me what I wanted, instead of understanding what I needed. When I shared with Brittney that I had purchased paint before, however was not sure why I was being offered paint for a high traffic, when I was looking for a "flat" product for a "low traffic area". I was confused and simply was trying to understand why this new line was being suggested. Instead I was meet with "well if you know our product than you should order your paint properly" and "we are very busy and I don't have all day to spend with you" Wow is all I can say. Perhaps Brittany has not read her employers commitment to their customers, "We thank you for choosing us over the numerous box stores and corporate stores out there. We promise to provide the highest quality service and to take the time to work with you." Have chalked this encounter as someone who has a wealth of knowledge but minimizes the impact her (poor) customer service skills can have on small business. I am a supporter of PEC small businesses, but not local business that treat people poorly just because they feel they can under the protection of a family umbrella.

ALE Dell

just can't get enough of it

john c

Excellent service.

Heather Insley

Great service. And also so kind to let me know of the upcoming sale. April 4 till the 8th. Thank you again ladies

Gillian Carson

Always so knowledgable and helpful!