Reviews of Star Collision Service (Painter)

Victoria Grainge

Quick service, honest guys, I even ended up paying less than I was originally quoted!

John Beam

Fast work, good service. Only issue is they left my gas cap open and I have a new scuff on the side of my vechile that wasn't there before? Pictures to show the great work they did and one of the new scuff.

Ntayega .A. Hamissi

Good work as well as excellent customer service ????

Anthony Bolgar

The staff at Star is phenomenal, friendly and very good at what they do. I have been using them for 20+ years and have always been very pleased with the quality of the workmanship, and the staff is friendly and curteous and will go the extra mile to please you.

Mark Wilkinson

Star Collision Service is highly recommended. Their work is top notch and the staff are very helpful and courteous. The place to go for all your collision repairs.

Nikkie Kadwell

Great service and friendly staff. Definitely recommend star auto collision

titti parker

(Translated) In October 2007, we accidentally go to the workshop because of a problem with the rental car. Mr Fiore, very kind, proceeded to have the fault repaired with promptness and competence, you offered us a coffee and told your story. We still remember his words. Best wishes, Elena and Paolo from Rovigo (Italy). (Original) Nell'ottobre del 2007 siamo casualmente all'officina per un problema alla macchina presa a noleggio.Il Signor Fiore, gentilissimo, ha provveduto a far riparare il guasto con sollecitudine e competenza, ci hai offerto un caffè e raccontato la tua storia. Ricordiamo ancora le sue parole. Un caro saluto, Elena e Paolo da Rovigo (Italia).

Cory Smith

Definitely my go-to body shop! Friendly service and quality work always received from this family run body shop. Their attention to detail and fair rates will keep me coming back. Thanks to the team at Star Collision! You are very much appreciated ????

Valerie MacHardy

Very helpful. Made me feel comfortable and well taken care of.

David P

Terrible experience bringing my car to this shop. Was advised by John West of Dent Magician to bring my car in there where he would meet me and fix 2 small dents. They went over the car and Rob and John agreed to take the job and advised they would need to remove part of my bumper and tail light to properly remove the dents from behind. I agreed and asked them to please be careful as this is a 2020 model car and I didn't want further damage. John assured me the shop was experienced and even though it was their first time working on this car they would be careful. They made no attempt to protect my paint (ie: using painters tape etc to cover up the headlight and surrounding body panels to ensure no scratches or chips) this lead to small chips and gouges in my body panel and rear bumper surrounding the tail light from them obviously prying at the body/tail light. They didn't even put the bumper back on properly as there was uneven gaps between both sides of the rear bumper and tail light. Not only this, but the one larger dent wasn't even removed properly. I came back 2 weeks later and informed them of the dent still being present as well as the rear bumper not lined up properly. They didn't fix the bumper on the 2nd visit, but John West did however properly remove the remaining dent. It took a 3rd time complaining for them to take off the bumper and realign it and it still isn't placed back on right. They touched up the paint from their negligence but it was a terrible experience bringing my car here. I only agreed to all this work in the first place because prior research showed Star Collision as a Niagara CAA approved shop and me being a previous CAA member I assumed my car was in the right hands. 0/5 for both Star Collision Service and The Dent Magician PDR avoid both these guys like the plague and take your car somewhere else.

Greg Hallenbeck

If you need body work for any reason. Star Collision will take care of all ur needs. They are a top notch organization. Keep up the good work.

Carl Hansen

I've had two wagons and the cab of my class C motor home totally repainted plus a bunch of smaller jobs done at Star, this is the only body shop I would recommend. Their work is impeccable Nice going Rob and Josh, and lets not forget Jackie who is always super sweet. See you folks after this virus blows over. To those complainers further down: If you want a cheap job go elsewhere, you only get what you pay for. These people treat you and your vehicle with respect

Eric Blanchard

Took my car in for some front end damage repair,and now it doesn't even look like it has been in an accident. In fact, it almost looks boarder line brand new! High quality work,friendly staff,and an overall great shop.

Drew Chapelle

Absolutely incredible service. Taking a vehicle here is definitely the right choice. They make you feel like you're in good hands. Being in an accident was far from an easy experience and yet they managed to make the experience as positive as it could have been.

Tony Futino

I brought my car there after I got rear ended in a drive thru. The customer service was great and the work was done on time and on budget. I almost didn't recognized my car it was so clean =). I would hesitate going there again if needed.

Tara Baker

Super nice folks there.

RJ Orr

Quality work with a smile feels like there family

Arthur Burley

Very good work on my vehicle, always have been pleased with this shop.

Kara C

Horrible crooks. Don't take your vehicle here. They are scammers and try to squeeze as much money out of you as possible.

Mara Walt

Great experience! Rob was very helpful and informative. He took his time to explain all of my options to me in great detail. In my experience this is rare in the auto industry and I really appreciate all of the effort that was put into my car repair. I am very happy with the service here and I highly recommend this location to everyone!

Jr Phillip

The most expensive out of the rest of the shops. Buddy tried to suggest I needed 2 door replacememts for a little wrinkle. Out of 5 other shops they were the most expensive. They prey on people who do not know anything. They thought i didn't know any thing but I was playing dumb.

Thomas Laing

I was involved in a small accident where I was hit from behind. From the beginning the people at star put me at ease. Being in the automotive industry myself for years, I know that many are crooks and perform shoddy work. However , the people at star did an amazing job on my vehicle and it looks better now than it did when I picked it up from the dealership when I bought it. The work they performed looks to be factory and I can not find any signs of overspray, orange peel or blending even when looking for them in sunlight or with a flashlight. They were very thorough and ensured all of my components fit properly and worked as intended (park sensors, lane departure, reverse cam). I would definitely recommend them to friends ,family or anyone needing work done.

t c

Honest folks great service.

Nikkie Newell

Absolutely amazing work! Highly recommend!

Rob W.

All I have to say is RUN! Don't walk, just RUN!, You can thank me later..., you're welome!

Kaye Haverkamp

Great job. We got our 10 year old car back lookingbrand new ad shiny too.

Andrew Sladden

Best shop in town!

The Woman Woman

EXCELLENT Shop!!! Our whole family will only take their cars to Star Collision. The people there starting from the front desk, to the estimator (I believe his name is Robert) go ABOVE and BEYOND to make an already bad experience (accident) a less stressful experience. Our repairs were explained in a knowledgeable and easy to understand language and we have always been told to call or come down to check on our vehicles at will. All I can say is our cars have ALWAYS come out looking PRISTINE. I am very happy with the service.

Paul Walker

Great staff and the car looks perfect. Do yourself a favour and let them fix you up.

fred alexander

The customer service was second to none and we have had friends ask if we bought a new car because the repair and paint looks so good! Thank you and God Bless the staff at Star!! Sincerely Fred Alexander

Pasquale Vercetti

My car was given back to me like it was brand new the work they produce is phenomenal and the workers are very kind genuine people would completely recommend to any one

Ryan Robert

Highly recommend Star Collision Service! The staff is excellent here, they are professional and extemely helpful from start to finish. The moment you walk through the front door you are greeted with a nice friendly smile and know you are in good hands. They take pride on customer service. They have worked on multiple vehicles of mine over the last several years and everytime Jackie and Rob go over and above to make sure everything is perfect! I am a very particular person and everytime I've had the pleasure of dealing with Jackie and Rob I am always extremely impressed with the hard work and detail that goes into my repairs. The guys in the back take great pride and pleasure in their work and it shows! Rob has always taken the time to explain everything in the repair process, what work will be involved and makes you feel comfortable knowing it will be done right! The prices are very reasonable and they uphold a very high quality of work. They are very honest, on several occasions they have actually SAVED me money by having door dents and dings worked out or pulled without having to do any body work, my vehicles always leave looking 1000 times better! Highly recommend them!

Eddie Jefferson

Star Collision has a very professional staff and their auto body work is flawless. Keep up the good work....

Catherine Bovaird

Always helpful. Excellent work.