Reviews of Car Salon (Painter)

Norm Burr

In Nov 2020, I had called to get a quote on a remote car starter as I had purchased a vehicle that did not have one. Gave all the details of the vehicle, including that it was a button start. Was quoted for base model for $400. I put this item on my Christmas list to all those that might want to contribute instead of purchasing a gift and my family put together the funds for me to have it for a Christmas gift. The facilitator of it all called mid-Dec and was quoted $499 for same starter i was. I went in to reserve an install time and was told $550. I went ahead and booked and then in discussion found out about the $499 quote and when Courtney called to confirm appointment yesterday, I asked why the different prices. She couldn't answer why but confirmed it was $550 for the model that I had chosen. (Base model VIPER ) When she called to advise the vehicle was ready, she kindly offered it to me at $499 plus gst. For which I am grateful, thank you. I picked up the vehicle and it wouldn't start. Apparently that the door was left open with dome lights on for entire installation and drained the battery. Then it required a boost and apparently I was to be advised of this when I was paying for it, rather I paid and went out to the vehicle to find this out. As the battery was over 5 years old, it most likely needed to be replaced, however, having this issue in the middle of my work day was not exactly convenient. Having taken the receipt and keys etc and the booklet for the starter was left in the vehicle, once it was boosted I went to purchase a new battery for the vehicle. Got home from that and discovered that the starter that was installed was NOT what I had ordered. I contacted Courtney again and asked about this. I was advised that she was not there when the car was taken in this morning. I asked why I was not called and since she was aware that the reason the Viper was chosen over the Clifford (yes I am aware same manufacturer) was the shape of the keyfob was compatible in shape with the fob for the vehicle. Again, she didn't know. And then informed that there was a 6 week back order for them. I fail to understand why the reservation for installation for the Viper was taken, offered and sold to me if this is indeed the case. I also fail to understand why I was not called and informed. So instead of being happy and excited about my Christmas present, I am disappointed and have spent the better part of my day dealing with this. I chose the Car Salon based on reputation & experience with other purchases in the past. I will reconsider that in the future. **Edited - Car Salon contacted me when they had the Viper remotes in stock and I went to change them out. Much appreciated for the prompt attention. I still believe that the communication was severely broken & at any point along the way, I should have been informed about the inventory issue. Thank you for rectifying.

Michael Tofin

I recently had the Car Salon install a remote start on my vehicle. Unfortunately, things didn't go as smoothly due to my vehicle, and the customer service I received from them during the install and as follow up was outstanding.

Jessica Onstad

The customer service at the Car Salon is outstanding!! The staff are all friendly and welcoming. It is so refreshing to visit a business where you are valued as a customer. This has been my second time here. I have an older, well... really old CompuStar remote car starter that was installed on my 2008 car back in 2008! (not installed by the car salon). It has a habit of going into valet mode after a battery change and I am not able in any way to get it off that mode. I took it here first in Oct 2019 and they were awesome and helpful fixed it quick and got me on my way. I took it here today for the same issue being stuck in valet mode after a recent battery change. What is really important to me and stands out about this place is that they didn't try to sell me a new remote starter or something I didn't need. They fixed what I have already have installed/wired... to me that is like winning the lottery. I always believe if something still works then why get rid of it? They also advised me that if in the future things start to go wonky on it they can change out parts to upgrade portions of it or whatever the case may be. Wonderful!! I'm your customer for life! It really feels great to go somewhere you can trust.

Tim Dardis

Experienced customer service here that was above and beyond many other recent experiences.

Andre Brigliadori

Wanted to update a 2005 PT Cruiser with Nav/Sirius/Bluetooth & Camera. Phil spent time with me advising/choosing the right equipment -- installed & works great! Totally happy with the service and the result; if you want to update your car .... try this!

Sarah Marie

Careful with this place! Their customer service was so bad when I went in and booked a remote car starter install in person that I cancelled it before the appointment because I couldn't give my hard earned money to a shop who acts like that in person to their customers or let them work on my vehicle. It's worth shopping around!

Alana Chiasson

I went there to get front end work on my truck and was happy with the time frame not so happy with the price but what can you do. I had to think about it and being that my truck is old like me the rusted bolts and etc. would certainly take time so I think the price was OK.

Sam Lala

I brought my black 2012 Mazda 6 to get fixed awhile ago. It is under lifetime warranty. Very thankful for that. My car was in a bad spot. Drunk driver hit it, parked outside our house, hit it so hard it flew into the wife's ( ex-wife now ) car and totaled the front and back. THEY WERE AWESOME AT SAVING IT!!! Very happy for that. Had to cut corners in order to be able to salvage it. I was ok with that. Now it is showing some significant wear. I hope I can get the repairs done as it is under warranty. Cop pulled me over for a fallen muffler

Beck Ponath

Great service. Matt was so good and was very attentive. Quality work. After my first experience with Car Salon, I have had lots of additional work done on my vehicle. Chad, another rep treated me with experience and aplomb. I am so happy thst I found a great place.

Saira Williams

The Best Detailing Service in the City. Highly recommend coming to Car Salon for detailing your vehicle. They got my car smelling and looking amazing. I feel it runs better now! Eden did a incredible job and Quenton and Steve made sure I left the shop with a smile on! 100/10 best automotive services in Calgary!

At Stanely

Got my entire sound system replaced with an amplifier in my vehicle and they did a bang on job! Actually they did such a good job of hiding the amp and wiring setup that the guy handing me my keys back actually couldn't find it ????. These guys definitely know what they are doing and their technical knowledge was on point.

Jamie Patrick Ching

Attention Management: We brought in our new Volvo 2021 Xc 40 to have full PP installed on the hood. In order to do that they needed to remove the partial hood film already installed. During the removal process a paint chip occurred on the hood just above the partial film. I was reassured that they would repair it and it would not be noticeable. When we picked it up on Saturday we were very disappointed that it was still very noticeable. How do you suggest we resolve this as we are very unhappy with the result on our new car.

Alexander Ivey

The costumer service great they don’t only fix my car stater control they show me the best an proper way to use it yes I will recommend them for sure

Medo Ca

We are currently in a polar vortex and it is -40°C outside. The fan for the heater in my van (Plumbing company, van has been running 48 hours straight almost) failed and needed to be replaced. These guys took my VIN over the phone and had the parts there by the time I dropped it off, not 2 hours later I was back on the road nice and toasty. Overly impressed, will be bringing my personal vehicle here in the future!

alexander gamelo

The squeezed me in to work around my my life so I could get my Dads car detailed for part of his birthday present and they went above and beyond doing an immaculate job. Highly recommend ????

Dwight Bulloch

I have brought my car here over 3 times and every time the staff is beyond friendly and they take extra steps to make sure I am getting the best results for my car! I have recommended this place to everyone I know and will continue to bring my car in

Justin

Be careful if you order rust check service here. I got mine done today and the bottom and all the highly exposed areas were left out. I contacted them when I noticed it at home. and I was told the service I ordered did not include the areas I was complaining about. Apparently, there is another, more expensive service I should have ordered. Yet, the website shows what rust check is about but apparently it does not explain what you will get exactly for the type of service I ordered. I got oil in door cavities, hidden, secondary surfaces but all primary surfaces remained unprotected on my vehicle for this winter. I paid about the same for this limited service than for a full oil spraying service somewhere else last year. I am more than disappointed, and I feel deceived.

Anne Umpleby

Got what I went there for, but not a single employee had a mask on and I'm sure they didn't wear one while in my vehicle. Being high risk, this is a concern. If they don't care about Alberta mandates and safety of others, I want nothing else to do with them.

Cheyanne Caddy

Went into car salon today to get some help on my remote starter. They helped me figure it out and gave me really good advise on how my system works. They helped me understand how the system works and didn't charge me anything for the insight they gave me!

Doug Voth

Car Salon SUV was speeding and tailgating on Deerfoot. Car salon handled issue in an appropriate and professional manner.

Crox Molina

I was quoted a price on a wrap on the phone after sharing photos to ensure they were accurate with the project. Two weeks later (day before the appointment) they called and tried to increase the price by 2.5 times... Needless to say I won't be dealing with them!

Bryan M

I was looking to upgrade the horrible stock headlights in a Jeep Wrangler. Steve at the Car Salon was able to provide me several different options. Great communication in following up with me after he checked availability. Installation was fast and Quintin completed the final invoicing and ensured the vehicle was cleaned. I'm happy with this experience!

Feven T

Amazing experience! I went in for rust protection and ended up getting my vehicle detailed as well. The staff are super friendly and they do such a great job. My vehicle was returned to me much cleaner than when I dropped it off. I am incredibly impressed with the Car Salon. Will definitely be returning for any other potential services that they could help with.

Binu Sebastian

Bought a new car and wanted Undercoating and Paint Protection Film installed in December 2020. The Service was Outstanding. Done on time and $700.00 cheaper than the dealer!! Also more areas of the SUV covered with PPF than the dealer quote. Spoke to Steve also about a Compustar Remote Starter. He is very knowledgeable and is very customer service oriented. I returned today to have the remote starter installed. I had asked for help with placing the wiring for a gifted dash cam while the trim was off. Completed perfectly and in record time today. He reviewed all the functions and operations. I would not hesitate to use the Car Salon for any further services they provide. And I would highly recommend you ask for Steve. He doesn't own the business, but treats customers like he does! Thanks Again!

Carrie Hubka

Quinton was helpful and resourceful in navigating a unique issue involving Euro and North American spec wiring incompatibilities. Great attitude among staff. Looking forward to doing future business.

Darren Marx

The worst customer service and bunch of recist in there. We were there for remote starter carrying baby and waiting for more than 15 minutes. There were 5 customer services and none of them asked us what we want, they didn't even say hi. They were not busy at all, no other customer in there, just only us infront of them carrying baby and they were all talking and laughing. After about 15 minutes we just asked "can we get help, hope you're not busy" coz we know they are just having fun. This Guy replied "we're always busy. " in unprofessional, disrespectful and hateful tone and racist face. we're really disappointed.

elrobbio1

Car Salon recently completed an autobody repair as a result of damage from a collision. I had previously arranged to do a refresh on my interior for some wear and tear after 10 years and a power polish of the exterior. They executed flawlessly, high quality work on all fronts. The staff is knowledgeable and communicate effectively on the status of the work being performed. The staff made thoughtful suggestions along the way, some that were financially in my favour! They treated my vehicle like it was one of their own. I have been a client at Car Salon for about eight years and my recent experience has confirmed my decision to stay them all this time. Good work and a hearty thanks to all of the people who ensured my vehicle received the best.

Bruce Lix

This place was absolutely by far the best service I've ever hadthey fixed all my lighting issues that a previous company had really messed up. They even wash my truck for me, was a nice touch and a surprise. Will be going back very soon

Jordan Dumont

I have used the Car Salon for all my vehicle's add-ons, most recently a car starter and replacing the batteries in my fob. The staff are friendly, fast, professional and they are reasonably priced. I always have a good experience there and would recommend them to anyone.

DONALD HALL

Great staff. Great work.

Darby Grady

the absolute worst experience i’ve ever had trying to spend money in my life. the people are the absolute rudest condescending people i’ve ever had the displeasure of coming across in my life. do yourself a favor and go literally anywhere else to get your work done!

SD H

I have never had such a positive experience go negative so quickly. I took my vehicle in to get a car starter installed as a birthday gift from my family. At first everything seemed great, I dropped my vehicle off the night before, and received a call the next morning at 10am (appointment was booked for 9am) that the install was already completed, I was thoroughly impressed. Upon picking up my vehicle, I went to leave and noticed that my check engine light was on an a traction control error light was also on. Not a big deal right? I figured it was just a wiring thing that must have occurred when they installed it probably a quick fix. When I went back into the shop to inform them of the lights the first thing they told me was "oh, yeah those were on when the vehicle was dropped off". What. A. Joke. They then proceeded to tell me that it more than likely just came on when I dropped the vehicle off and it slipped in the parking lot (it had snowed overnight)...... right....except I dropped it off the day before....with no snow....... and honestly did they really think I would bring something like this to their attention if it was an existing problem? After taking the vehicle for a quick drive I verified that it no longer had traction control. Afterwards they took the vehicle back in and found it was indeed just a loose connection, a 5 minute fix. Bottom Line, a little customer service goes a long way, I cannot believe that the first reaction for something so simple was to try and say it was already like that upon arrival. I can not in any way shape or form ever recommend a company that would try and pin something on a customer rather than take responsibility for something that very well could easily happen with that kind of installation.

Attila K

Friendly staff excellent fast service. I had a stereo and a remote starter done in my 13 f150 got the parts in fast worked with me to get the vehicle in when it was the easiest for me. They finished in the time promised and walked me through every part of the stereo and remote starter.

CORBY ATWOOD

Called to book a detailing service, they gave me a few options. I went with the stage 2 detailing. Cat salon was very helpful to pick the right option for me. They explained everything that they were going to do. They got me into there shop right away. My F-150 came out of there shop looking brand new again. The carpet, the dash, the seats and the outside was top notch! Will definitely return and recommend to car salon.

Chris J

They had the part I was looking for and installed it right then there

Matt Seaward

I did not get much done from this place except bought some weather tech Matt's but Mr Quenton Taylor such a great customer service, I had to give him 5 star ????????????????????

Melody Borja

Fantastic service, products, and pricing. Shawn Riley of The Car Salon is our new go-to specialist for 3M wrap vinyl decals for our store front windows and custom Locked Room escape trailers. Shawn is a true professional with a great eye for detail, and expert knowledge and experience from both the design and application standpoints. He communicates well and does what he says he will. I price compared and met with 6 other companies and I'm glad we went with The Car Salon for our vehicle decals.

Conner Mullaney

With the cold spell my car remote starter decided it needed a new batteries. It wasn't working for me so I called and asked if I come over and will someone please change the batteries Which he did do but he did suggest changing the rubber part in the front as it was torn. He had a spare part in the back and replaced it.. Thank you for the great service.. I will be coming back when I need any of the above services done. THANK YOU !!! :)

Jeff Soch

Called to make an appointment to get Paint Protection Film on my new car and was greeted by Matt on the phone who was very helpful! Dropped it off Monday and picked it up Tuesday morning! The boys did an amazing job! Great Price as well as customer service! I definitely would recommend The Car Salon !!

Krhys

Exceptional customer service! Very friendly and competent. Wish I would of purchased my tires and battery from them. Will definitely tell my friends about the awesome service thank you so much !

antonio ferrara

This place is amazing, hands down the best customer experience I've ever had. My elderly mother had her truck towed up to North Star Ford because the power steering was broke, they charged $170 just to look at it, and told her the the entire drive train needed to be replaced at $2800. I got involved at this point and asked her to let me shop around for her. We called the Car Salon and asked them what they thought, they immediately said do not let them touch your truck, we guarantee we can do it for less, what's more they didn't agree thats what needed to be replaced. So we had the truck towed down there and the very next day they got back to us with exactly what they suspected, no it didn't need to be replaced, and not only that the entire fix was $135...$135!!!! They saved an elderly woman over $2600 for just being honest, not only that they were punctual, polite, knowledgeable, and had great customer care!. These guys are just looking to help, at an honest business, I would and will recommend them to everyone I know who needs anything related to cars. Do not hesitate, this was an amazing experience in a field that can be very hard to navigate for most people. Thanks again guys, you are amazing people!!.

Randy dick

I recently moved to the city in need of a car inspection. They are 5 star vehicle inspectors with the best price when I called around. In and out in no time. I will be back.

Daniel M

Only in Calgary for a few hours and I called to ask if they could squeeze me in for a wheel alignment as I just got a leveling kit installed a few days ago. Jay was awesome and asked how quick I could be there, 10 minutes later I was getting a wheel alignment during the winter tire rush !!! Can’t thank these guys enough awesome to deal with.

Jennifer Sutherland

Great place happy with service and the responsibility they make on their mistakes they make been using them for years

Jenna Killam

Love this place chad,Nicole Matt and everyone there is friendly and does amazing jobs with helping people. When all other places rushed me or canceled on me due to the covid-19 they took me in and made all the work done to my car a breeze. Window tint, subs install and tires are amazing and make it way better to be on road I wish I could rate higher. There might be a negative comment on here but see for your self and you will leave happy and have a sweet ride. From one happy customer

Josh McDade

I purchased a set of new wheels and tires last week. Not only was the pricing reasonable but the service was outstanding. My service rep was Chad and he was nothing but professional. He offered me multiple options and was very knowledgeable on what tires would suit my driving habits best. My install went fantastic and they even gave me some extra tips on how to maintain my new wheels. I would highly recommend The Car Salon for your next set of wheels.

Rajiv Tanna

Friendly service staff. Went in for a vehicle inspection and repairs, came out with good advice for car maintenance, a detailed list of suggested and mandatory repairs, and a happy car.

Jesse James

I brought my car in when my brakes suddenly wore out and was so impressed with the service I recieved. A technician was able to assess my car when I arrived and let me know my brake pads were completely worn. They scheduled an appointment for me to come in within the next two days and preordered all the parts to ensure my service went smoothly. Everyone was so friendly and they had my service complete within an hour and 30 mins. I'll definitely recommend Jay and the crew at Car Salon.

Karen Sawyer

An excellent professional experience. I went in there being bit skeptical that I might be taken advantage of. But, they were very forthcoming and fixed it with minimum charge. If they wanted, they could have squeezed more money from me. I appreciate their business with integrity:)

Sharon Young

They genuinely care about helping their customers. Good service and great work, got my tires changed and remote start looked at. Supportive helpful staff took my many phone calls :) while providing valuable information.

Ardelle Dawson

i booked an appointment online the night before to get my windows tinted. when i showed up to the appointment the guy looks at me incredulously and yells at me for not calling-in to confirm my appointment. i walked out went a block down the street and ZR Auto was more than happy to do it, with a smile.

Kristin Laverty

Great staff and amazing service. Very happy with everything they did! Originally booked in to get my car starter fixed and head light fixed. But that morning my battery died so they got me in quickly to replace the battery and did my other problems for me too! It was all done for a very reasonable price and in a timely matter. Thanks so much for all of your help!

Chris Connelly

Gilles and Company did a great job wrapping my 2020 ZL1, couldn’t be happier with the pearlescent colours Gilles recommended, great job all ????????

Gregory Betuzzi

Got a quote from Steve to remove two long scratches from my vehicle I got in a parking lot. Friendly service and they explained my option and the process. They not only got rid of the scratches but buffed the rest of my vehicle to even everything out. They reduced the scratches over 90% and my vehicle came out looking brand new—shiny and beautiful. Didn’t leave swirls or any imperfections. I will definitely enlist their services again.

John Ready

The guys at Car Salon reprogrammed my Viper remote starter and did a great job. The booking process was awesome, including the text alerts they sent. I am very happy with the service these guys provided. Thanks!

Kaylee Armstrong

I had been shopping around for a remote starter for a while and decided to go with The Car Salon. Starting with the conversations I had on the phone with Quentin re: products and appropriateness for my vehicle, to the installation and overall service, my entire experience with this crew was top notch. They were beyond informative, friendly, and professional. By far the greatest customer service I've received in a while. Would highly recommend these guys!

Colby Maude

I have been here twice now. They did the tint on my car a few years back. This time I had an issue with my sound system (that was installed elsewhere) They were able to fix the issue in about 40 minutes and charged me $100. Would highly recommend them to anyone! The staff is friendly and very helpful!

Shawn Bagley

This is by far the worst customer service I had to experience. They are rude, not professional and condescending. I am talking here about 3 out of 5 people who work there. the guy wearing glasses and the shorter guy at the counter to the right of the door where cameras and other accessories are displayed as well as the lady at the counter across from the door. Really bad experience and disrespectful people who do not in any way know how to treat customers that choose to go to them. Lots of businesses are out there that would do the same service without having to deal with such inept, unprofessional and rude people. Absolutely not recommended and definitely not worth it.

Lynn Lewis

Warren and Chad are excellent. Great repair shop. My Co-workers and I all recommend this place to our friends.