Reviews of ServiceMaster Restore of Kamloops (Painter)

Patricia Bodnarek

Although this past spring was the worst timing having a flood in our basement with all other disasters happening with the whole province up in flames SM was there for us all the way! They have the professionals to get job done right!

Sean Lockhart

Top Notch team always willing to get things done with top quality workmanship

Gradyn Robertson

Friendly and professional staff

Tenley Mckim

Very helpfull, and knowledgeable

Alana McMaster

100%, would recommend for all fire, flood & asbestos abatement work. friendly & professional.

Deborah Laura Friesen

Thank you for the professional team!

Linda Gee

Warning about this company, do not use their services! They were an absolute night mare to deal with! 1) poorly managed place, the owner is never there and the employees are untrained/clueless about how their business operates. 2) Shady business tactics, no one would give us an accurate quote and when we tried calling/emailing numerous times we don't have anyone contacting us back. First off, the operator had no idea about any fees (?) like if there were a minimum fee for a technician to come to the house, she gave us the technician's phone number and he said that there was no call-out fee and only gave us an estimate of $90... we got the bill a week later.... $400+?! Claimed the tech spent 2.5 hours at our place when he had actually been here for 10 minutes. We spent a month trying to get answers but no one has even bothered calling me back or trying to help. Completely unimpressed with this sham of a business.

Joseph Simon

Thanks for the great service, you saved our day!

Roger Soviskov

Top notch and very professional

Russ Watt

Good service

Colin John Keats

Everyone involved was very professional, from Tyson Allen to Steve and other fellows whose names I forget, sorry. Regular Contact was maintained, which goes a long way to making sure the client is not frustrated or angry when there are delays, which there were many. It did take longer than I expected , almost four months, but it is almost finished and the remediators and the re-installers were super throughout, I highly recommend Steve who braved our treacherous snowy driveway and the roads from Kamloops to Canim Lake to do the reinstallations and making everything good. He paid great attention to detail and ensured it was 99.9% restored. A beautiful job.

Mike Strange

Phone guy Kevin was out to lunch on what his company could do, for what they were going to soak my insurance for. The first person to talk to in a stressful situation should be a people person, not a company first person.

Jeff & Jodi Smith

Chris O’Dwyer and his team were amazing to deal with! They did an absolute amazing job, quality workmanship and professionalism the entire time! Would highly recommend Service Master! Thank you guys!!!

Tricia Saxby

Overdue review. Dave was great to work with and answered all my questions and addressed any concerns I had in a timely manner. Would definitely recommend them.

Becky Boughton

Sean at Service Master is personable, easy to deal with and responds promptly with communication needs. Highly recommend using this company.

B Shankar

Wouldnt provide qoute until i agreed to pay for a saftey assessment that would cost me 1400 to two thousand. Said wouldnt help me to provide a qoute to use as a tool. Thanks kevin.

Marylee Weski

Love subways choice of toppings for subs

Marg Sutherland

I was very happy with their service. They had everything cleaned up and restored in a very short time.

Jeremy Baker

At least 1 person here has a conscious! Thank you for breaking rules to let people know there was ASBESTOS & LEAD found in 435 cherry ave. And to not sign papers to enter a building that is unsafe. THANK YOU AGAIN!

Joan Demale

ServiceMaster of Kamloops was great! Lots of communication. Would definitely use them again and recommend to my friends.

Nanna Paloosa

First insurance claim experience but consider it a great experience. Sean and the crew were great, always calling ahead with plenty of time to arrange access to our home. Worked to get at least one bathroom functional (from the two affected) for a better Christmas holiday experience. Hope to never have a claim again but would not hesitate to call Service Master again!

Jeff Webb

Sean at Service Master is great to deal with. Personable, knowledgeable, friendly and prompt with communication. Definitely recommend Service Master.

Gregory Murray

Communication problems with this company abound. It seems the different teams that come out do not communicate with each other nor do they communicate with head office at all letting them know what's going on and what their plan is. So many times we had workers showing up unannounced or contrary to what we had been told would happen. The insulation workers had left exposed exacto knives in our lawn well away from the working area, I am glad our kids did not step on them and that I saw them and moved them to the working area myself. It took them from May to the end of July to fix our small bathroom/bedroom carpet. The plumber, every time he came out, was grumpy and unprofessional. The only crews we liked were the initial mould remediation, (Kaylea) the older gyp rock gentleman, Clint, was amazing and the final re-set workers were decent as well (Chris), except for the plumber. As a kind gesture for communication woes, they painted our entire bedroom, however, the painter did a dismal job in the bedroom with large swaths of wall improperly covered and white areas showing from underneath. The excuse was "it needed to dry fully" but I know a bad paint job when I see it, and they were still there in the morning when the paint had dried. He also left several areas of paint runs in the bathroom I fixed up with a brush after he left. It would have been better had the original plan been stuck to and we painted the majority of the bedroom ourselves. As it was, I got up at 4:30 AM the next morning to finish the paint because the re-set crew was expecting dry walls at 9AM. Their solution was to have the painter come back after the room was re-set to do touch ups. Not very likely if all our contents are back in the room. Additionally, it's now been almost 4 weeks since completion and we still have a sea-can taking up a lot of our driveway. Short of it: dismal communication skills with this company. If you hire them, be on top of them or be left for weeks and weeks on end with a small job unfinished. Our adjuster said they're one of the better ones in town though, so I'd hate to see what other companies in town are like. It got so bad, I had contacted our adjuster about the possibility of firing them from the job and us hiring our own workers to complete the room (content removed, flooring in, painted, and re-set). They smartened up after that, a little.

Jackie Parobec

We had prompt and thorough service for flood damage from Service Master. Would use them again!

Justin Biggar

Great place and people to work for!

Greg Buffel

Great bunch of professionals that care about their customers and their work!

charlien mccauley

Service Master was amazing. I would recommend them to anyone.

Jesse Waddell

I would just like to say a huge thank you to Mark and his team. They were working on our basement over the course of a few weeks and were an absolute pleasure to deal with. My husband and I are very happy with their service and appreciate all their hard work and professionalism. Would definitely recommend to anyone in need of a restoration company.

Dick Griffiths

Shored up a damaged roof over a deck caused by a fallen tree.

Aristotle Azad

My house burned down and Service Master was on the scene immediately and their efforts have been nothing short of spectacular. They are courteous, well experienced and walk you through the whole process. Their sub trades have been exceptional.

Jamie

Had a flood in our suite after a failed outside tap gave way unnoticed. The guys came out within hours and had the drywall opened and drying. They did a full restore, got everything fixed, plumbing, walls, ceiling drywall painting and did a superb job. I hope I don’t ever need their services again for such an ordeal but if I do they’ll certainly get the call.

Grady Dawson

Awesome service

Romi Arora

Quick, Fast, Great Service.

Christine Franks

Excellent Service!

Kevin Lukey

I have been working for ServiceMaster in Kamloops for almost 12 years. In the time that I've been here I can truly say that our current staff is by far the most impressive / best crew I've seen. Over the years we have grown from a staff size of 12-15 people to a current 50+. The amount of experience that we have built is absolutely impressive yet we still continue to grow. Our trained and certified emergency technicians are continuously learning and are extremely eager to "Strut" their stuff. New technology continues to be introduced in ways to successfully mitigate the loss and we welcome the opportunity to provide our services