Reviews of The Gilded Rabbit Art and Framing (Painter)

WHATCHA MCCALLUM

HARD to shop local with rude customer service. READ the fine print of the reciept ( after purchase I guess ). WOULDNT RECOMEND..... Thanks for the response, Clearly Customer Service is not your Strong Suit. From one small business to another, you should remember the customer is the one who puts food on your table GOOD LUCK.

Sanga

Fun to explore. Lots to see.

Tony Le

To All Students and Starving Artists! Their prices are really steep, not to mention poor inventory. I paid $94 for 4 artists grade paints 2 of which are hues at 2.1 Oz. Also I found that their knowledgeable staff is not that knowledgeable at all. When I purchased the paints they did not have a colour I needed in heavy body so the knowledgeable staff helping me, gives me a student grade colour and says. " Heavy body is heavy body it'll work fine". ARTIST COLOURS ARE WAY DIFFERENT FROM STUDENS . The following day I brought back all the colours unopened, unused, and they refused to take them back. The attendant said its printed on the receipt that we don't take back paint. I was furrious! I told her they have not been opened at all and for her to compare the weight from the ones in the shelf. I was furrious. I left the store. This is whats on the receipt: " No returns or exchanges on items after 7 days without a receipt or on damaged or open products." "No returns on portfolios furniture airbrushes compressors paint brushes pens pencils markers books rulers surfaces papers mat boards canvas etc." So you can't return anything? LMAO Remember I paid $94 for 4 artist colours? At Delta Art you can get 6 of the same 2.1 Oz Artist colours for $72. At Deserres 8 artists colours of the same is $112. So, after all this I went to Delta Art 11116 - 120 St. and purchased 9 Artist colours. Not hues, cadmium red, yellow, etc. 2.1 Oz at $113.20 + tax. So for like another $20 you get 5 more artist colours... Laughable!!! In short If you buy your products from here you will remain a starving artist!!!! Hope this helps! :) P.S. By this time I had been coming into the store quite regularly, buying product every time. Not being happy is such an understatement! I felt ripped off!!! And still do! To answer you back: Even though you're only blocks away I'll gladly go for a ride elsewhere to get my supplies. It doesn't matter what you do now or in the future, the damage was done a two weeks ago, you should have acted then. Not react when you get a bad write up! That is poor business sense and judgement. Sure, I and every other student and artist keep their expensive artist colours it in the car out in the cold over night then we bring it in and put it in the furnace room to warm them up! What you said is just absolutely ridiculous! Also, the manufacturer of the brand of paints I bought are not getting rid of their cadmium line any time soon! Neither I or any one else, wants to hear lame excuses for poor customer service, poor judgement and decision making after the fact. Thanks for the eye opening experience though!

Bek Bannister

Knowledgeable, helpful staff. Yes the selection is smaller than a big box store, but it is all much higher quality material, with some hard to find supplies for fine artists that craft stores don't carry.

Neiko C

Great service, awesome selection and good prices.

Dave Marshall

Lovely little shop with helpful and friendly staff, and everything you could possibly need to get creative!

Zenia Martynkiw

The staff are always very warm and welcoming when you go in. You can tell they do a lot to maintain the space and find products artists of all types can find what it is they need. They also host classes! I'm taking one on Monday which I'm really excited about. I find its better since its local, and very informative. I always have so many questions and they do their best to answer to their capacity. Highly recommend.

Ryan V

It was alright but nothing is perfect & can improve in some way

Will Mandujano (NXGRAPHICS)

A great little art supply store with high quality, specialized art supplies for those who like to draw, paint, model, etc. We've been multiple times for a few different items and the staff have been very friendly and knowledgeable each time.

Helena B

Very nice little store. Excellent staff and a good variety of products.

Lisa Hanson (Rocknrolldowager)

Very nice people, prices and staff

Bruce Comeau

My favourite art supply store! Locally owned and operated, it offers a well curated selection of supplies, a fantastic framing service, and lovely staff. Not to mention regular and affordable classes. A+

Raelyn Loff

Very helpful lady

Danielle Jabbor

Excellent service, thanks Marian.

Jani Galarneau

Thank you Marion! My aunt has been getting her framing done here for a long time so we thought we'd give it a try: we even came in from Calgary to get it done and I think it was worth it. We had mats made for 2 frames with a number of cut outs each. Marion also installed the photos for us. They look fantastic and the price was reasonable too!

Rebecca Parkin

Love the selection, love the customer service and friendliness even with "Social distancing they make the experience worth it. Cant Wait to do a paint night class. When its allowed.

Diamond Rose

Wife Love's the place, and when she is happy I'm happy.

Maggie Galipeau

Well cared for store, easy to find items in the store- wide selection and we got a discount for belonging to a local art club! Very helpful staff who helped me over the phone and in person when we got there. I bought a field box easel which the staff was great at showing me how it sets up and takes down. It's well worth checking them out!

Suzanne Stack

Many many frame styles to chose from. Paint and brushes galore.

kathy hrisook

I love this place! They have great selection of art supplies. The store is clean, and the staff are friendly and helpful!

Clancy Harder

This is the best art store for high quality supplies. The staff are knowledgeable on the products and are ready and willing to answer any questions you might have. The environment is always fun. The prices are aquerate for high quality products, and you get what you pay for. There are usually great sales that can help out every starving artist. I love this place.

Ms S

Helpful and frendly staff ????

Selina (Sphynxee)

Called looking for a odd item. The great and knowledgeable staff had it on hand and in quantity fantastic I will be back. THANKS

Drew Tomlinson

Great selection, friendly and knowledgeable staff

Sandy Machell

A good art store! I usuallly go to Delta art, but I found this store a good comparison. Their selection is smaller and less varied, but if you just need basic materials they should have you covered!

STEWART BURDETT

Staff helpful and friendly

Holly Rivard

I was looking for idye poly and found it here. It was 1/3rd the price that Amazon was selling it for. The staff was friendly and helpful.

Jessica Wallace

Wonderfully knowledgeable staff. Marian has been in the business for a long time. I come here for all my art supply and framing needs.

Angela-May Lambright

Great local art shop, nice people

Pat L'Hirondelle

Want to be treated like a valued customer and go to an art store that has art and is well kept and organized, rather than a warehouse with aisles full of unpacked product and garbage? Go to Gilded Rabbit where you’ll be treated with respect and gratitude.

Dave Jungert

Tons of art material and nice layout. Great sketch book and fine knife selection.

Izzy

Friendly, helpful staff. Decent prices and a clean store!

Stefan Ennest

They've got absolutely everything art and they're so wonderful!

N and C Dekker

Always very helpful and great art supplies!

Gilbert Roberts

A great range of art supplies. From the beginner to the lifer; from small budgets to large ones; everyone is covered here! I loved the selection and first impressions of a staff member were lovely!

Tristan Scott

Very knowledgeable staff a great selection is the perfect place to go if you want to shop local. Thank you so much to the staff who went above and beyond even during this covid-19 crisis.

Cayla Thorlakson

Never felt so unwelcome in my life!!

Jeffrey Dylan Hugill

Excellent framing services. I received helpful advice in choosing the mats and frames and they all turned out even better than I imagined. Beautifully framed with stoppers in the back to protect walls and even a little package with the correct wall hook for hanging. These little details make the difference and it's worth every cent.

Phreia Von Woolfgaard

The ladies were very helpful

Klint Kolach

Super helpful staff, great variety of products, and lovely atmosphere.

Shauna Baronasky

Comprehensive art supply store plus tons of framing options.

Jeff K

Neat and clean. Good selections and friendly staff. Definitely recommend to everyone looking for art supplies to (re)framing. Hasn’t let me down yet.

Tina Saramaga

Came here today with a bit of a puzzle solving issue in one of my hanging pieces of wood art and the lady solved it for me in 2 seconds. I'm grateful for the good attitude and quick thinking. I also learned the name of a tool I obviously need to purchase ???? Thank you

Eanimi Agube

Love the store and the paint nights

Ivory Morgan

Expensive

John K

Wicked little shop with great deals to be had on just about everything at least one item in any given area department or niche seems to have high quality items and at least one on sale ranging from 20 to 65% off

Tim Buffett

Love this store! Like a kid in a candy store. Cant wait for my next project so that I can go back :)

Gary Greenough

I've been here for framing and they do a fantastic job walking you through everything and giving you a quality product. Super friendly, great selection of frames and add ons, and I would definitely recommend.

Carolyn Diana Agopsowicz

Marian is awesome ! Helps with selection of frames to match my landscape photography. Many happy recipients

Beni H

Our first time in this business and we were very impressed. Lots of selections and nice friendly staff. Parking outside the front door.

Eric J

What a fantastic store! Sells everything you could need to get started as an artist, or keep going! Wonderful service, a good variety.

David Rumer

A top notch art shop, good selection.

Antonio Battik

Great place for all your art needs from supplies to framing.

Emily

One of the largest selections of polymer clay I’ve seen in town!!

Daniel McFalls

Very helpful and friendly staff! Very good quality products!

Marco Lalonde

Very friendly staff that did a great job framing a poster for my girlfriend. Great local business to support!

Shelley Tovey

Sitting outside having a small coffee and a cigar.

Michelle Garraway

Very nice staff, decent selection of quality products.

Steven Montour

Took some art in to be framed. Marian was very helpful in pointing us in the right direction. So many frames to choose from and it would have been overwhelming without her help. She has a great eye for color and textures to complement the art. Can't wait to pick up the finished product!

T

same great place as the last owners. Friendly service

Tony Griep

The staff were Kind and super helpful. The store is well stocked with a range of reasonably priced products. Also they have a Student discount!

Alicia Pawlowski

They do a awesome job here. Pricey but worth it!!!

Jadzia Auschrat

Awesome store