Reviews of Staples (Painter)

James P

Good service

Blanche Sawyer

Darius and Neil at the Niagara Falls sroe #129 were amazing with their knowledge and service when purchasing a Laptop Computer at this store. Very satisfied.

Jessica Marie

Good store, good people. Good prices. A+

Jamie Mackay

Great, friendly.

Debra K

Too may customers not enough staff. Had to wait

Fiona Lang-Sharpe

Super helpful

Kerri Blais

The entire staff is very friendly

RMC

(Translated) Good service (Original) Bon service

Bee'rad Dagren

Staff is always so helpful everytime I go to the store

William Calhoun

Great

Jim Prescott

Hard to get someone to help

jack childs

I was served quickly. They have a great selection & I was pleased with the male cashier Who was friendly & efficient. I don't remember his name but he is definitely ready for management!!

Stephanie Ann

Nice clean store. Found what I needed fast

Angelo Zeffiro

Bought and unlocked smartphone. Staff was friendly, prompt, helpful and knowledgeable. I was very impressed.

Gary Hatton

Manager wasn't wearing a mask. Refused to do so.

Catherine Anderson-Hill

Friendly staff that knows where everything is located. That's handy.

KenzieRose

Super helpful, I came in today knowing but i needed but clearly had no idea where to go. An employee came up to me and helped me right away, was in and out super quick!

Ken Dunlop

I went in to replace my Mac Air power cable. The lovely woman I spoke with on the cash was very helpful and pleasant to deal with. She directed me to another clerk for the electronics who was equally helpful and pleasant to deal with. I would recommend this store again. Kind Regards Ken

joebuck

Not really happy with them this time, we had our Samsung Tab reformatted at there request or suggestion,we said ok I mean it was under warranty and we also have a 2 year extended warranty as well.One week later I got a call good news it's ready bad news it is going to cost us $100.00 dollars. More bad news the problem wasn't solved it still has the same problem which is it sometimes it won't advance or return when you tap it with the soft of the finger tip,sometimes I have to tap it 4 or 5 times....whatever

Rajni Mala Khelawan

Terrible, terrible customer service. Nobody answers phone calls, and when you take time out to go there, the manager tells you they dont have what you're looking for and go order online. No offer to get it for you or show similar products. Terrible! Then I went there in person and a young guy was so patient and helpful. Absolutely loved the customer service. So I think it is a hit and a miss, so for this reason, I am giving a 2.

Jacob Labonté

Great location for all of your back to school needs, and electronics to keep you going.

Jennifer Schoenhals

Very nice customer service person smiling under the mask.

Kathy Ladouceur

To that greatest staff, 1st gentleman who took care of me. And treated me with so much respect. I wish him the best. Staff today was so considerate.

Sherlyn Figueira

Great service. Nice selection

Eric Dell

Had to get some pictures printed and the staff were awesome with me and went through everything step by step. Amazing customer service.

StrictCopy3

Very good customer care

Kirk Deppeller

Went in, found what I was looking for. Aisles were clean, well lit & cashier was pleasant!

Barry Reeves

great staff but what I was looking for had a ridiculous price on it..had great sales on if anyone was looking.

Char of K9 Tracker S&R

OMGOSH!! I have the first copy of my hardcover book thanks to Neil in the Print Dept! He is extremely knowledgeable, personable, and has a genuine quality of wanting to help you get or find exactly what you are looking for. I hope he never leaves or I will have to hunt him down lol! He knew exactly what I was looking for and how I wanted the end product to appear.

Lily Rinehart-Mann

Had to buy item online.

Andy Paynter

Just not like it use to be less product and less knowledge. Not good for shopping.

Jo May V

Takes forever to answer their phone

Serpico L

Like this place, they always have great black Friday sales

Pat S

Great friendly, polite staff makes shopping at this location awesome.

Tacobelzardo

This is a great place to go for supplies and technology, don't be affraied to ask an employee for help because they will gladly help you. So overall it's a nice place

Bruce Stewart

The Store had a good stock of inkjet printers and excellent helpful staff.

Mike B

I order online and take advantage of free delivery over a certain pre set spending amount. We usually have our order the next day.

Prince Edward Island Viking

Friendly and helpful staff

Emily Chen

Went to print a pdf and the printer can't read the latest Adobe PDF. The only staff who said she would help walked away from the counter and started to walk around the store and organize shopping carts?? Left me waiting for 15 min. Finally I had enough and asked for help from a cashier. That guy tried to help but he knew very little. In the end I was suggested to use the 30 cents per min computer to manually view and print. Left and won't come back.

Christopher Richards

Very good selection for home, office or school. I take my kids there every year for school supplies. They are able to find everything they need for a good price. Store is well kept and organized, which makes finding things easy. My only issue is the customer service. Don't get me wrong they are very helpful and give service with a smile. But they seem to only approach you when your around high ticket items. If your just in the regular office supplies you basically have to hunt someone down for assistance. To me a customer should be given the same service wether they are spending a thousand dollars or twenty dollars.

gotcha000

(Translated) Beautiful place pour.magasiner (Original) Belle endroit pour.magasiner

pedro labarta

Clean and big

Grace Herber

Friendly...helpful

D. Desj

They are very quick regardless of method of ordering (online and delivery to your door, or online and curb side pick up). Always very satisfied with the service I receive at Staples.

rose Karborani

Worst service ever and bad bad customer service from the manager Monique she is very rude

Ryley

Extremely rude staff. I didn't know a lot about the difference between a good binder and a bad binder. And the staff almost refused to help me. I always have a much better time with the Staples in Charlettown.

Sahrah Watters

Matthew in the copy dept. was terrific!

Stephanie Stewart

The staff is knowledgeable and they will do whatever they can to help and support your purchase. They give good, sound recommendations and the prices are fair for the quality you buy. They back your purchases as well according to your warranty. I find that they will go the extra for their customers.

Brian Cheney

I ordered a laptop online for pickup in the store. Despite receiving no notification, my order was cancelled due to the store having no stock. When I tried to pick it up the general manager told me that he doesn't make any money off online purchases, so I should just leave. He didn't even offer an alternative to my purchase. I will be shopping at Best Buy from now on.

vinayak bhakta

Bought a VR device from here. Doesn’t work well, the package didn’t have a manual. It has a remote controller but not compatible with the device itself. Thought it would be a good product as bought from a renowned place, but was disappointing. Upon checking the same online, it turned out to be a third grade manufacturing which was 4 times cheaper than the Staples price tag. It’s sheer cheating

Archevêque Gérald Dante Mino

Also Major Social distancing!

Anna Humirova

Very disappointed with printing service! Their computer was so slow, I printed 3 pages on 6 minutes and it changed me 5$. For what???? Will never use their computer again, waist of money

Michael Elwood

Awesome customer service, worked with me for over an hour.

SneakyDoge

Full service Staples. Had what I needed. Helpful staff.

Ginette Rozon

Great customer service.

Brad Green

Have tried for hours to contact someone in their technology department, phone rings and nobody ever picks up. Going to the St. Catharines store instead as they picked up the phone without any delays.

Freddy Martin

Good customer support

THC Variety

Bought an awesome new HP touchscreen laptop it's been great

Andrew Mcrae

Got a good deal on a nice laptop, but trying tk get someone on the phone in any department is impossible!! Ive been trying to call for the last hour every few minutes and not a single answer or evwn an option to leave a message! Its been a few days now since ive bought the laptop and had them set it up and i was told it would be done yesterday, but havent gotten a call from them and cannot reach anyone by phone in the Niagara Falls store.

Maria Reganti

Staples is your one stop shop for office supplies and more. Reasonable prices.

Wendy de Burgh-Thomas

I was frustrated and the staff weren't helpful. Ended up leaving without getting done what I needed to do

Jeffrey Smart

Great service.

Ryan Morris

Good service, good selection. Teachers get a discount

Ralph Bimby

My experience was a bitter and a terrible one. The Portuguese-speaking lady at Purolator - Marilyn or Madilyn had no idea what she was doing and did not give me a tracking number for my package. I had no way of knowing its whereabouts and as a result ended up with phone calls and emails day after day. She neither gave me the receipt so it was useless.

Pamela Perrier

Item was damaged, refund process has been a nightmare. Will initiate a chargeback due to lack of customer service. STAY AWAY

Ronalyn Meier

Quick in and out with great customer service

Mike Go1

The staff are terrific and they always have the general things I need.

Yvette Loke

The staff here ALWAYS HAVE YOUR BACK. Excellent customer care.

Bshd Canada

Excellent customer service, the people who work here are super nice!

Sydney Eatz

Bad experience at Staples - went to their copy centre and the attendents mixed up the order of my copies and then made the copies - what a mess. I visit the Staples in St. Catharines instead, which is also very close to a Home Depot - Rick Trus review

David STEWART

All right supplies for home and the office. Very helpful staff and fast and very clean and in order.

Tara Comisso

Good service ????

Doug Smith

You guys never answer the phone....

Matty Piccirillo

Horrid customer service. DO NOT even think about returning any items. Manager was rude and very unhelpful. I called customer service 4 times and got an answer once, to which I was hung up on. I will never purchase a thing from Staples.

Christopher Cheena

Products are fine, but the next day delivery statement is not true.

mrelhardino

Discrimination.

George Wattam

Spent a total of 25 minutes January 4th 5:30 till 5:55 playing Phone tag trying to get to customer service personnel (their phone system screams out go to another store) i am a small business and my time is valuable if a dedicated line to customer service that was answered in less than 8 rings would make me happy so would a little product knowledge.. the St. Catharines store i so much more helpful...

DaviesGarage

Store was clean and organized. I purchased a Geometry set and made some copies during my visit. The man behind the counter helped me navigate through the process and I was able to make copies. He wasn't 100% correct on the sizing procedure and I had to make 2 extra copies to get the correct size.

Thomas Twose

Extremely, helpful, thanks a great tech guy!

Byron Gillard

would be nice if you put the updated store hours in the curbside pick up email or on google. Online it says you guys are open at 9am, once i get there I see you guys are only open at 11am. Its frustrating to say the least, since I live 30min away and I had to take time off work.

Paul Mainville

Giving low rating because the website hours are incorrect and service here is completely terrible.Went there a couple times using this app as reference and the hours on this are wrong. They close 1 hour earlier than it states here and open one hour later than the stated time. Also I bought a laptop here, floor model, and they had to wipe the computer prior too, it took them 2days to do this which is ridiculous. Was thinking of getting them to install some software I bought there but didn’t entertain this if it took them 2 days just to clear out their stuff. ( note: i tried to call several times within these two days to see when I could pick up but no seems to pick up. I literally called about 10 times) when I made a trip there it wasn’t even ready. Had to wait about 30min. When I got the laptop they had no box for it... which is hit and miss as it’s a floor model, but they didn’t even try to put it in a plastic bag or even another box. It was snowing outside. Only when I asked about another box or a bag and gave them a look of disappointment/dissatisfaction I may have eventually got some attention. The guy gave me a free laptop bag. I really could’ve cared less about the laptop bag, anything would have worked. If it wasn’t for that this would have been 0 stars if this was possible. Only reason why I go here is that my company has an account with them, otherwise I wouldn’t bother shopping at this location.

Hugh MacLeod

Great service... only bought stamps ????

Noel Andino-Ulloa

Great place to shop for supplies

Steve Crawford

clean store with knowledgeable staff

Tracey Riley

Great customer service, was in and out. Found everything I was looking for plus a few extra things. Love the quality of the binders for the price.

Michellelynn Worger

But they did not really help me they couldn't my computer crashed

Rose Jacques

Great place.

Krunal Patel

Had to get out....asked 6 times what we wanted...i guess at 8:30 am they have nothing to do ...so they harass clients...COULD NOT BROWSE STORE AND FIND SOMETHING...so let's go to bestbuy ...and BUY!!!

Felix Lizardo

My go to place for economical printing and copying needs.

Marty Smallman

A large selection of office supplies,cell phones, and all electronics, everything you need for your office or book keeping.

Maria M

Slow poor service

Pamela Dallaire

Excellent service. Very helpful.

Jane Power-Grimm

Despite not having many staff onsite the two individuals who helped me out - Parker and Tanya - were excellent. Tanya went above and beyond to accommodate my needs in the Copy Service Centre. She was personable, kind, thorough and professional. Parker was literally running in order to serve the many customers as quickly as possible. He was time-efficient and both staff knew what they were doing. Thank you!

Heather Fong

I went with my aunt as we both had curbside pick-up orders. She called once we arrived and listened to the recorded messages but then someone picked up and hung up immediately. I managed to get the employees attention when he was bringing items out to another person. At that point everything was good and the employee was very friendly and helpful. 4 stars is only because my aunt was hung up on but it wasn't a huge issue.

Travis Humphrys

Knowledgeable and courteous staff

Janet Lirio

I always receive friendly service, and find what I'm looking for for all of my business needs. I love Staples!

Gery Mercnik

Great selection...very friendly staff...Fed Ex drop off ...

Salem Kadu

The staff here are always quick to help and informative. ????

Biome

Traveled across town to purchase 3 items in the flyer (within hours of the sale) and they were out of all 3 items. What a waste of time. Everything is overpriced!!

Dan Tremblay

(Translated) Good (Original) Bonne

Judith Breadner

I do not know his name but the young man in the red shirt on Monday July 5 who helped me was awesome. I really appreciated his help in photocopying a number papers. Good employee. Keep him!

Michael Thoerner

Customer service goes a long way. Asked for something to be laminated. The young lady looked at me and said..no same day laminating. After a brief conversation about how I have always had same day, she abruptly said..fine if you want to wait 2 hrs...I commented on her lack of Customer service at which an annoyed eye roll happened. Just like that, both of our days altered because manners were not used.

Emily Andrews

I don't know if this goes for all Staples locations or just the Niagara Falls store but this is literally the worst printing service I've ever used. The quality of their printers is sub par and their staff rarely seem to know much about printing. If you need to print anything else other than a black and white text document, I highly recommend going anywhere else.

Brian A

Slow cashier had issues with 1 person and a line of 9 people was forming. Jennifer who was on the Demo display came and got right on to help out!! She also helped me to my car with the box of paper.

Natalia Ospina

They have great service. Lost my documents once and they had them safe and sound.

TOM

Very good experience.for the documents printing it's a very good place.

AUDREY BROMLEY (Student)

Staples has a wonderful staff and are very helpful. I went in to buy a iPad and they knew just what I wanted:))

Jay Cosby

This place has everything. Staplers, pens, desks. A human rumba.

Ryan V Weaver

Good selection computer department is knowledgeable and helpful

Donna Pike

Found exactly what I needed for my new job

Dwayne Johns

The staff don't seem to know anything about the store if you ask them anything they usually just go get someone else to figure it out but at least most of them are friendly.

Macks

How many times do I have to order a mouse just for it to be cancelled, not only that I haven't seen a penny returned into my account

Aris Stefanac

My go to for ALL my business needs

Josh Blank

Friendly service, clean store. Was able to purolatw out urgent documents and shops for school supplies at the same time.

Keiけい

Trash

Southern Peligro

Staples is the best source for quality electronics and has the best customer service. I buy all my laptops, tablets, speakers, and peripherals from them. Good selection of brands with the best prices. They price match too.

Nivedita Kulkarni

I love this staples store. When the stores are open for in store shopping , they have plenty of staff to ensure fast service. They do need more subject matter expertise. I wanted to find out more about the difference between amd and i core and the employees knew very little about it. What i was really impressed with was their performance during store closure. Staples offered next day delivery with no Minimum , i found that very helpful since i dont drive and work from home. I ordered a lot for delivery and always got product next day or even same day. Once i missed my delivery and instead of sending it to shipping dock , they re delivered it to me . Very happy with staples

Ron S

Worst customer service ever. The manager doesn't have soft skills and treat customers badly. Please avoid going there.

Lisa H

Great services always.

Ashley Beaton

This is the second time I have went to staples to have items printed. First time was for my wedding stationary and with this this order, I needed about 500 colour pages printed out. I stood in the printing area for 15 while the people behind the counter worked on computers and not once did they acknowledge me there. I understand that they are working and are busy but a simple " ill be with you in a moment" would have made all the difference. Today I went there to get business cards, and other stationary printed out for a fundraiser that I'm running and low and behold, same thing! I stood there waiting for another 15 minutes before someone helped me or even acknowledged me there. Then I asked how I could get items out of my email to print and I was told to rent the computer at $0.30 per minute and print that way, or go get a USB drive with everything on it. That's fine I get that part but it was the tone I was told this in, almost like I should have known this information before wasting this persons precious time by asking a question. I do not suggest going to this store as they are completely incompetent and lacking some serious customer service skills. I will never attempt to have ANYTHING printed here again. I will pay the extra and go else where.

Blair Whyte

Good@

Steve Clark

Knowledgable staff and helpful

esha rae

Poor customer service been trying to get through to someone in electronics and fancy that no one answers. Please fix the customer service.

Ronald Smith

Customer service here sucks! On the phone for over 30 minutes trying to get a person on the line, trying various departments, absolutely no answer. Guess that’s why everyone is moving to ordering online. Good work Staples employees, you’ll be out of a job soon.

Dave

Great airmiles promo today.

Chad Desjardins

Very hopeful and friendly

Jay Haywood

I was walking aimlessly to kill time while my wife was shopping and was surprised that not one staff member, of the four I walked passed, never asked to give me assistance. At most staples the staff are a little more personable. Other than that the store is clean and well kept.

Jason M

Prompt and helpful service.

MikeB

Jaylen I believe his name is from the Niagara Falls location. I had a problem with my wifi connection not reaching my PS4 in my bedroom since the router is located on the floor below me. Jaylen then suggested a buying a power link, and since then it has solved ALL my connection problems. Playing online on my PS4 now is smooth and incredible. Thank YOU Jaylen! I would have never of known that a power link, something I’ve never heard of, could fix all the problems. Thank you!

Claire Cantwell

Worst customer service they don't care about their customers no wonder why its empty all the time..this location has so much potential with proper staff .

Carissa Gamache

Great costume service

Brian Willis

Staff is friendly and willing to help find what you need for a speedy shipping experience.

Colton Hess

The Service. EXCELLENT!! Josh Was So Amazing And Helping Me Find My Materials And Never Got Tired Or Angry, That's The Work I Want! And Also Another Worker, I Forgot His Name But He Was A Very Interesting Techie, And Helped Me Find The Perfect Computer, Pouchbag, Mouse, And USB Drive, He Was Also Amazing! I'll 100% Make Sure To Use Staples Next Time!

S Brian Treelife

Unimpressive customer service... no smiles, fake "have a good day". "Sale" prices are the everyday prices at Walmart or on Amazon... self-serve color A4 printouts at $0.40 each?! I could get full-serve cheaper than that at The Print House down the street.

Peter Ramsay

Recently the Summerside staff went above and beyond the call of duty. A large printing order was required for a funeral. Stormy weather prevented the delivery truck from having the order received on time. Staples' employee personally made arrangements in Dartmouth, NS to have the order re-printed over night and a family member picked it up. Employee could have apologized and said "Sorry for your loss of a loved one. But Staples cannot control the weather. Here's your refund." But instead, she made multiple phone calls to Halifax making alternate arrangements and the re-printed brochures were available for the funeral. Thanks very much!!

Frank Ashworth

printer ink is more expensive than gold

Trady Garzon

Good price

Robert Cholette

Zero service

ItsAWeakersLife AshleyMissy

Called twice to the technology section and nobody picked up phone . not getting off on the right foot .makes me feel this location is unreliable . not very busy in person ...

Randy W

Love the new mobile print set up. Great staff

Darryl Lesser

Like any large corp. Ober priced but they have everything u need.

Dayaries

I came to pick up an order that was placed online. The gentleman would not give me the order because it was in my bosses name. (I get it). I offered to log into her email to show the receipt and/ or even call her so I could leave with the order - this was not sufficient (maybe he was having a bad day and refused to help). I told my boss she has to come get it. She had to arrange her appointments to pick it up. Now, what upsets me is not the fact that these are the rules when picking up items purchased online, what really upsets me was that when she went to pick up the order, you guys didn't asked her for ID, you just handed her the order. She mentioned i came by and you wouldn't give it to me, and STILL you didn't even confirm it was her. So, you didn't only waste my time - you wasted hers. If these are the rules, then be consistent, or at least try to help!

R Hoy

We were able to find a laser printer at a good price.

David Brown

Good store a bit to expensive but the have a good selection of stuff needed

Glen Mercer

Good selection of products and fair prices

Anthony Berment

Employees are very helpful and courtesies nice place to shop

frank brotzner

Got the assistance I needed with some great recommendations

Anthony Kimber

I visited the store on March 20th, with a very large package. Crystal, or Krystal helped me get the thing ready for PUROLATOR. She was exceptional. Friendly, helpful and incredibly efficient. She somehow managed to serve , and satisfy 3 clients simultaneously. Had she been wearing a Fitbit, I have no doubt it would have been overheating! She is a credit to the Staples, Summerside store. I would hire someone THIS COMPETENT in a heartbeat. I will be back to Staples.

Chakib Krika

Very good service at this store

Marcel R. Fortier

Friendly staff and good customer service

Jennifer DesRoche

The staff are great. Staples itself is awful. No indication when items are "out of stock". Had terrible experiences with print shop, again no fault on the staff- I'm sure they were short handed and probably running behind.

Chris Osborne

KORINE VALLEE is one of the reasons why I go to Staples her customer service is impeccable.

Jonathan Henderson

Lots of good stuff, but sometimes stuffs not where you'd expect it to be. Find it on the app, order it for pickup and try and find where the staff find it.

Tim Beals

Staples

Don Wong

Great place for your biz or home!

Justin Rogers

That place is hit and miss for me. I was greeted when I walked in and said have a good day while I was there. Other days I can't get the time of day from them. Now today, the lady at the copy center could care less to help me. I realize customer service/retail sucks sometimes but if you dont want to be there, then go home.

Dhruv Patel

Great customer service by Wesly. What an employee...!!

Wendy Baby

Yeah, it's Staples

Emad ali

Service is excellent, providing assistance to first time user for their machines, but I think charges for colored print is high, overall .

James Pasel

Fast friendly service.

Sian Reid

Shout out to Sheridan for excellent customer service!!

JR DVizco

Thank you, Jaylin, for the help. Very accommodating. I asked someone if they have stock of the unit I want, but she said none. Good thing I approached Jaylin, and he searched the item. He found a new one for me. Thank you so much. I hope Staples would employ more people like you. It was a customer-oriented service. Thank you, thank you to the other guy as well who help us.

michael anthony

Great. Found all the things I needed.

iAmati corp

chronic lack of customer service at the NF store. I am in NF and been trying to contact them by phone for the past couple hours. Phone rings, then if you are lucky it will allow you to leave a message. Otherwise it simply says"your call is important to us.. Goodbye" and hangs up!!?? So I called the St. Catherines store and was promptly connected to someone. Unfortunately they didn't have the item, but checked and found that NF MAY have the item. They suggested calling NF to confirm its actually in stock. So I did again.. Same circus as earlier at the NF store. Frustrating.

T W

No customer service whatsoever nor do they like to answer their phones to customers trying to find items.

Van Leeuwen Tony

My curbside pickup was delayed and the employee solved my problem quickly and efficiently

Mark Sexton

Excellent customer service.

Linda Sider

Staff very helpful

Tejinder Singh

Time waste

Uncle Rocky's nature shorts for kids.

Went there to purchase an item that we needed help finding. 2 customers in the store with 2 sales associates on the floor. 1 was catching up with old friends. The other had no clue what we were talking about. We waited for about 10 mins wandering around waiting for help. No dice. We bailed

12 dragon

Had to come to this N/Falls Staples store, because the St. Catharines store had no stock of Epson printers. Very nice staff, especially Jaylin who took care of my purchase, very informative, friendly and great service. I bought an Epson Super Tank printer and am very happy after trying to find one in stock for months! Good stores start with good staff. I recommend this store.

Scott Koole

Lots to choose from.

Pam Stewart

I just bought an Acer laptop. Just what I needed. Techie was great. Even though store was busy she treated me like I was the only one and my business was important. Thank you. And most important is I am not totally savvy when it comes to computer language she spoke in layman terms so to speak. Refreshing gal to deal with. Thanks. I can always count on Staples to have what I need. ???? The other tech staff were very informative and by their knowledge information I saved time and money. It was a good learning experience.

Peter

Like shopping here. Friendly and very helpful, patient staff with occasionally very good discounts! Got my printer, scanner, UPS550, . . . Highly recommended.

S. Brath

School supplies and smart electronic devices and equipments can all be found here. Photocopier and printing services can be found here as well. There's always someone at the desk to help if you happen to get stuck.

Peter Quiring

I have purchased various products from this store and have yet to find anything to complain about, the service or merchandise.

keir mackinnon

Great service and great staff

taher tab

I've had good service both times I've been there. Got a great HP laser printer for a nice sale price. 4+ stars.

Kimberley Mailloux

Went into Staples a young rep approached my Mum and I in the printer aisle . Mum picked the printer she wanted and he left and started talking to other customers forgetting about us. I approached again so he took off to Look for it after 10 minutes talked to another rep he got the Manager. After another 5 minutes we were told they didn't have it in stock

david clement

I was at Staples last week, and I needed to get some paper work off of my email to get printed .I am really bad at computers and this could have been very scary for me not knowing how to. THANK YOU AISLINN C. for coming to the rescue, she was awesome. Aislinn was so helpful, kind and patience. She got me through it all from start to end. Staples this is the way to conduct business, this girl will get me to come back over and over. I have my own business and if employees were like Aislinn it would be hard to let her go!!!!!!!!!!!!!!!!!!!!Thank you again Aislinn

dave bent

While I realize there is a "so called" pandemic right now, staples went out of their way to be TOTALLY USELESS... If I could give them zero stars I would

Lionel Washington

Great selection and friendly staff

Joan Schweitzer

Everyone wss helpfully Thank You Joan

dan connell

Awesome print staff!

t c

Buy moat my office supplies here

Douglas Rice

When I walked into the store I was greeted with welcome smiles .The employees asked me what I was here for and pointed me to the right aera of the store to go. They made my visit very pleasant and easy to get my business done fast. Thanks Staples.

Kerry Meissner

Went in to discuss business card templates at the print centre today, and was met by a very rude employee. Without even hearing / understanding my issue, she immediately began insisting that she couldn't help me. I did my best to remain polite - I can understand that customer service isn't always knowledgeable, it happens. I do however expect to be treated respectfully, not made to feel little for making simple inquiries.. which the employee couldn't even answer. Horrible customer service, very frustrating experience, and not the first time I've been left hanging at the Niagara Falls branch.

Brian Young

Computers and related products are a little pricey, store is not what l would call inviting feels more like a warehouse setting. Staff has a robotic feeling and presentation.

Kim Morocco

I had to purchase a new tablet today at the staples in Niagara falls. I dealt with the employee named Jaylin and he was so friendly, helpful and patient. I will certainly go back here for future purchaes

Manjot Mavi

Extremely rude staff working at photo section. Not willing to help and didn’t pay any attention what i was looking for. Just a waste of time.

Mike Young

Staff is very helpful and courteous. You are served with a smile and treated in an enjoyable manner.

Sharon Gallen

We were there to send something out via Purolator. The person that waited on us was extremely knowledgeable about product and shipping and was very helpful. In hardly any time at all, we were finished and our packages were ready to go. I was impressed with the quickness and the friendliness of staff.

Theresa Flint

The worst store ever. Rude and very poor service. Head office should do something about this store.

Amber Perkins

Friendly staff, store is very clean

Donna Oldland

Great staff, lots of product but pricey

Jim Condon

Good

Melissa Bates

Organized. Clean.

Mama Speedy

Very friendly and helpful staff

David Drummond

Services at the copy counter was excellent!

U Kang (Koryo)

I Always have a good experience at the Niagara Falls staples. I have dealt with Josh several times there and every time he is very knowledgable, professional and has excellent customer service. Thank you Josh for your help everytime.

Leigh Alkins

A good friendly staff Bent over backwards to assist me & other customers at the same time before it was determined that my laptop required a more deeper investigation into the root cause of my issues

Kevin Kelly

Friendly and knowledgeable staff

JD Daviau

Great Store!

Lee Garvin

Great place for tech. Staff very helpful!

Nathan Knapp

Tried half hour to get through by phone. Not a single answer in any department. 3 in the afternoon on a Thursday.

jim gowers

Worst service ever, The staff is very lazy, Stood around waiting for help for 15 minutes with nobody else in the store, When the guy finally did come over after I stared at him for a few minutes he didn't know anything about the computer that I was looking at. Then I tried to call the store and the girl told me to wait a minute while checking stock and never did come back to phone, then tried calling back all day, No answer, Do not shop here

Reinaldo Carlos

Good place, good service, limited computer supply

Graham Ford

I've been looking to replace my home printer for a while and talking to several other stores and their employees for advice and recommendations for my own printer requirements. Today, I met Darius at the Niagara Falls Morrison Street store and he was very helpful and knowledgeable. On his advice, I purchased the basic Epson ET-2720 model and am really pleased with it. Thanks again Darius for your help and patience with all my questions!

Dwight

Good business supplies.

Matt Orshinsky

Great place for getting school supplies

Joshua Hirtle

They were very helpful with printing my return label and getting it in the mail.

Harry Sully

Staples NFalls is a clean organized store with plenty of selection. Employees are always friendly and knowledgeable.

justin champion

I just stood in staples in Summerside for 20 minutes waiting for help and they I'll just stood by the cash But as soon as that pretty blond come I they were all eager to help

Bonnie Constable

Nice staff... No sales on ink jets tho

Brooks Valentine

Not enough staff for the long lineups.

TIM Jenkins

Knowledgeable staff and huge selection of products

Shaiden Ray

No product in store even though displays and sale tag just put on. Was told to come to front of store and order online with credit card instead. Why did I even leave home?

M Rashid

It is Alright.

Lillian Beaudry

They swore at me and my daughter

Kirill Huk

Staff is not helpful !!!

prasad john

Worst customer service… don’t even bother to talk… better try elsewhere for your needs…

Steve Baiton

I tried to order the item I wanted online but had trouble. At this point I would prefer to go pick it up at store instead. However from prior experience I know the number that it shows online, and the number of products on hand in the store don't always match. I was simply trying to call to confirm if they have what I want in the store before I make the drive. I tried calling 8 times and they won't answer the phone. It seems this has been a trend with this store for over a year now. What kind of business is this, and how does an issue go on for over a year without being rectified? I think it's time for the higher ups to have a talk with the management and employees of this store, just ridiculous.

Randall LeGallais

Great selection, friendly staff, good prices, go to place

Raed Shimon Karborani

The worse customer service from The Manager Monice. Very rude and impolite. She was yelling at me and asked me to go out of the store as if she owns it or as if I am at her home. And that is all because I was disputing with what she says. She should know that she is there to service us and we are the clients and give them the business. Bought a Brand news computer and was crushed after 3 months and they do not want to take responsibility for their products they sell.

GOOGLE USER

Manager was rude and combative with me for no good reason.

Tj Hardy

Good service, help was offered how to print documents from USB stick.

Lori Bundzeak

Getting very expensive to shop there

Alan Penfold

The print shop is amazing. Love the staff. Always helpful. Always look forward to the next time I have documents to print!

Janice Bergounhon

Do not shop at this place, they do not stand behind their products. Bought headphones and less than a month they broke, wanted to exchange for another pair but they said no as I don't have the original package. They could not resell these as the cord was broken. Bought these for a child that has a disability and now I have lost fifty six dollars and no headphones for this child. I am a senior and can not afford to buy another pair. Will never shop here again.

Sherene Rousseau

Very helpful staff. Advice on getting a family photo copy and personal service to purchase flash drive. Great!

Albert Boyle

Friendly service

Michael Wolff

I like the copy and print center, The rest of the store is poor at best. The hours listed on Google are wrong, you have to call the store to get the actual hours of operation.

Linda Slauson

Staples is a great store for all your supplies when you go there the staff is always so friendly and helpful I would recommend Staples to anybody

Kandas Macmillan

Awsome place for anything you need for office school or organizing.

Ryan Matthews

Got a very nice computer/desk chair at a reasonable price. Very polite and helpful staff.

Joyce DesRoches

Today a young person helped me at Staples, I didn’t get his name, but I certainly would look for him to help me with my purchase at another time. Thank you young man. ????

Sue B.

Ordering online was quick and easy. Their curbside pick up process was outstanding. Fast friendly and efficient!!!

Tammy H.

Very poor customer service. The employee didn't even offer to assist with putting the office chair into my vehicle. I'm 59 and he was more than physically able to help as he was in his 20s. Every time I have gone there the service has been poor. I will not return.

deborah pearson

always have what I needed

Stephen Birtles

Staff dies not know products

Diane Moffat

Allways terrible service, you can be walking up every isle,clearly searching for something specific. Yet not 1 of the 6 staff that walk by will ask if you need assistance,verry common occurance. Last time pizza delivery had just arrived and they all gathered around the service desk eating pizza. Ovcourse way to busy to ask if we needed help. Service is verry weak at this store. Also whent in looking for a binder a few months ago, i picked one up to see if it was the correct one , then put it back at the wrong place without realizing .. one of the staff passes by and says "thats not where you grabbed that" what kind of store does this...

James Wolfe

This is the ONLY store in the entire area with 9am hours. St. Caths' 8am, Welland 8am, etc., etc., etc. That in itself should tell you how "useful" lol the staff are. Yes, yes, I get they are with other stores. Welland is located right beside the Seaway which ironically has an opening time of 10am. However, obviously the "brilliant" staff don't seem to realize that they are the only copy place in the area. Though the staff are at best useless, and you'd have better luck looking for something yourself than asking them, there are people in the town that do indeed work and may require use of a staples - such as for printing, etc. - before 9am.

Elizabeth Tarzwell

Excellent service. Wonderful and informative staff.

Thuy Lai

Nice, clean store with approachable staff who provided great service and info. Aisles were easy to navigate and I got a few great deals!

Gordon Zanity-Donn

Not worth going to staples EVER. . There customer service is deplorable and they can't seem to make 5 double sided colour copies in under a week. I can suggest other print stores whose service is impeccable if you're interested. I don't plan to ever return to staples.

Sherrie Bonaldo

Excellent Customer service today from Josh!

jean fleming

I have been in a couple of times in the past month I have been very pleased with the service. I am having computer problems and they were very patient with my lack of knowledge and took their time to explain everything. A big thank you. I would give you a 5* but nobody is that perfect.

Tshah S

Excellent service. Keep it up. I love shopping at staples. Well trained staff, polite and very helpful.

James keary

I am continually pleased by the services, the hours of operation and the customer service I receive from this store.

Sherry Mashford

Excellent service. Very friendly

christo cleetus

Poor customer service and rude staff. Price is too high.

DD

Bought laptops. Zac was fantastic he went through everything and found the best laptops for my kids needs.

Dale Yeo

Exactly what I needed

Bob Gauthier

Great employees

Robert Rogers

Very friendly staff and very helpful

Walter Tadeus

The customer service at this location is far from stellar. This business has so much potential with the proper staff in place.

Lloyd MacNevin

Nice big store with enough staff to help you find what you need.

Sing Lam

It has almost all the stationery items. The school semester will be starting soon, and you may find all the items stated in the school supply list.

Rob Chamberland

Excellent service

Janice Holz

They just started charging for the fax cover sheet. So what would have been $4.60 last week, was $9.20 today. Big money grab.

Nathan Taylor

Clean store with a decent selection of products.

simon romero

Waited 30 mins... No service. Don't think they have anyone beside cash working there.

gord mckissock

Just a quick visit. Store clean and well organized. Associates very helpful