We offer you all the information of people who buy the services and products of Michaels (Painter) around Ferryland territory (Canada).
Right now the business gets a rating of 4.3 stars over 5 and this score has been based on 106 reviews.
As you can see it has an average rating is really good, and it is based on a very high number of reviews, so we may be pretty sure that the assessment is quite reliable. If there are many people who bothered to leave their score when they are happy, is that it works.
You know that we don't usually stop to write reviews when they are correct and we usually do it only if we have had a problem or issue...
This Painter is classified in the category of Craft store.
Large variety of crafting supplies. Interesting store.
Only store to sell many craft items in Niagara Falls. They usually have a 40 - 55% coupon online for use on one regularly priced item. They will scan the code right off your phone.
Pricey, but Wal-Mart didn't have what I needed.
Great staff. Very helpful
Love this place! Always has what I am looking for although I did find their shelves in baking to be a bit empty
Love the selection of crafts especially acrylic paints and brushes. I wish they had more variety for letter stencils though
Glad that they have some products, but disappointed that everytime I come to any of the stores their selection is very limited don't know if it is because COVID-19 but I do oil painting and I need a reliable source to get my materials from I might try online stores next time
Whats not to love about a crafts store?? I've never had issues here, the staff are always friendly, and they will always help find what you're looking for. It's definitely one of the best stores in town for customer service..and craft supplies of course :)
They've done a good job of setting everything up for distance, even if not everyone pays attention.
The customer service here is amazing! I had an issue and the manager went out of her way to correct it as quickly as possible. Great place to shop and fantastic for crafts and supplies for the entire family.
Clean. Friendly helpful staff. Well stocked. Value for dollar. Good store.
Really friendly staff and good selection but they don't accept tap which is strange for a new store
Excellent visit today! Within moments of entering the store I was offered assistance. The employee quickly walked me to the product I asked for and when it was not what I hoped for she directed me to an alternative which was not only exactly what I was looking for but was also on sale! I am very happy with the quality, the price and the selection! The lady who helped me was so very efficient and helpful.
Not the one of the best Micheals I've been too. Staff seem to busy for customer service. Not much of selection that I'm used to.
Lot of nice craft
Best place to go for arts and crafts
Lots of different craft items to choose from, just wish they had more jewery making items so I didn't have to shop on line. And wish the prices were lower.
Great prices and huge selection for crafters.
It's Michaels lots of craft stuff little bit pricey on some items
My favorite for art supplies and my daily planner supplies
They get a 2 star only because of selection, definitely no stars at all for customer service or price.
So expensive dollarama has similar things.
Staff is helpful and the frame shop puts out quality work.
Expensive but fantastic variety of crafts, baking and more
Very friendly staff and very helpful! The one woman of staff even helped me find a coupon! I was very thankful!
Excellent store, with a wonderful layout, and helpful, friendly staff!
Always helpful staff
I love Starbucks but the welland store doesn't always have what you want like other locations
Always a great place to go for something in particular or just to browse!
Always has what I need and what I'm looking for.
Great selection of beads....constant restocking of shelves.
I enjoy every trip i have made to this store. They have a great selection of arts amd crafts supplies, everything you need for beading and to make your own jewellery. Cake decorating supplies. Home deco to knitting supplies and more. The prices are higher then most places but worth the extra money to me.
They had a big sale on Cricut machines but didn't have colour options in-stock
It the best art and crafts stores in town. Ever time I walk into the store my day is best. It like a dream. I can't say how much I love Michaels
Wide selection of craft supplies. Had some great sales on.
Went here for incense- didn't have any & hard to find helpful service
Love Michaels. I can spend waaay too much time and $ in here ????
Loved it, used a gift card for my purchase, some items are expensive though.
Very nice store very helpful and best part wool prices are good .
Love coming here. The wife frequently loves making jewelry with the lil ones. So it's our goto for supplies. My oldest is an artist. So we come here just for her supplies. The staff is k iwledgsble. Friendly, and completely approachable if …
Edit: No more 50% off coupons, no point in coming to this overpriced store. Dollarama is an affiliate store, so you can find a lot of Michaels items there for an actually reasonable price. Don't like coming here after some genius decided to create "Everyday Value" items. You can't use your coupon on these items, and the everyday deal is just a few dollars knocked off the original price; the coupon would have been a better deal in the long run. More and more items keep getting added to the coupon restrictions as well. Came here to compare bench scrapers, theirs was 4x price of the one I bought, and mine had a ruler on it. I found the perfect one at Winners for $4.99, not a whopping $19.99 plus tax. Even if I used a 50% off coupon, it'd still be double the price.
My wife like there selection of yarn, prices are on the upside but if you download the 40% off first item it's cheaper.
Good crafts supplies. Glad they managed to survive the epidemic.
Love this place can spend hours in there buy stuff
Great service from the ladies. Store is well laid out.
Staff were knowledgeable and helpful.
Great stuff,, over priced
What you expect from a Michael's Store !
Lots of stuff to do and find!n
good art stuff for kids
Always a good visit at Michael's even if it's just for inspiration. Only downside is the cost of materials.
They did a wonderful job with framing up some paintings. We had to wait quite a while to get service and the in-store selection was way too limited.
Good selection though missing some items that are only available online.
Good sale on expensive art supplies if they had in stock...????
Love their selection. Very friendly staff.
The folks in the framing department did an amazing job and I appreciate their input and patience.
They have such a large variety and the staff are friendly
Good staff clean store!
Always fun to go to. Store is always clean and well stocked. Friendly service and you can usually find a coupon online or sign up for emsil to get coupon.
Great store with a large variety of stock for all your craft and hobby needs! Awesome sales when they have them and friendly staff.
Went thru entire store and couldn't find seed beads and they only carry multi colours, not solid. No beading loooms, no kits. Friendly cashiers.
Michael's is the place for crafters the selections are bountiful and the staff are friendly and very helpful plus the savings are out of this world so I highly recommend Michael's
Long lines, product selection dismal at best.
A lot of selection for different crafts, although a tad bit pricey.
Friendly and helpful staff. Would like to see the store expanded and include fabric but nice assortment of what they do have
Well organized and lots of room to walk around in the store. Look for a coupon in flyer or online for grateful savings!
There have always been friendly and helpful staff huge selections on different craft supplies, quality air conditioning and the place is very up kept and clean. …
Easy to get to from the QEW. Parking is great. Not the biggest Michaels but still very good nonetheless.
Big selection of supplies for all sorts of projects and crafts. Definitely a go to if you have any projects you want to get started on. The staff is very nice and helpful.
Large store with a great selection of items
Great customer service, employees are super helpful!
Great Store, Nice Clean facility, practicing Covid safety measures. and they had everything that we needed!
Helpful staff
Usually has all the supplies i need. Look close at your online buys.. no exchange or returns right now
They have practically everything, pricey, but good stuff.
Good prices all in all the store was great
Great store for all crafting needs. A little pricey, especially if doig it for kids crafts, but if you are a serious crafter, this is place to go. Has a nice little back room where they do birthday parties for kids. Staff is always very pleasant and helpful.
I like the selection here but I find the prices a little ridiculous for a lot of their stuff. The kids and adults classes are fun and reasonably priced. The staff is friendly and helpful. Lots of parking available. There are public washrooms in the store.
This store used to be fun and exciting to shop in, with friendly staff greeting me and able to help. However, that seems to have changed over the last few months and it is very quiet and rather depressing. On my last visit, I actually thought someone was stalking me -- I was looking at seasonal and a man kept walking past and kind of peeking at me from the end of the aisle which was quite unnerving. Turns out he worked there, but didn't ask me if I needed help or anything, or even make himself known other than peeking at me and then retreating when I looked his way. Maybe because I'm an aboriginal person he thought I was stealing something instead of shopping? I noticed his vest as I was walking to the till and he told me to have a good day. Other than the cashier that was at the till when I walked in and the creepy employee peeking at me, I didn't see anyone else in the whole store. Luckily I knew where things were, otherwise I probably would have walked out in frustration at the lack of service and hospitality. I don't think I'll be going back though. I'd rather order my supplies online.
Great selection of artist materials!!!
For several years the closest Michaels to me was 90 miles away, so I was thrilled when a store was built literally 5 mins. from our home! I generally visit the store a couple times a month, however if I am mid project, or it is a specific season, Christmas for example, I am sometimes visiting weekly. The staff are friendly and helpful, product is always available when I require it, only drawback can be the prices. (I especially dislike when the US price is still attached to the product, as it is always cheaper than the Canadian price). Thank goodness for sales and the discount coupons!
I find it difficult to drive by Michaels without popping in. They have averything I need for My hobbies and crafts.
Great service
Most of the store is stocked well, vinyl was a little bare today, but there was lots of sales.
Wide selection with regular sales. Regular prices kind of high so worth using their weekly offered coupons.
Great place for the DIY in you.
Great deals and friendly cashiers. Store is always clean and organized.
Can be a little pricey, but if you hit the jackpot with a sale its well worth it! Probably my favourite place to buy crafty stuff in town. They have a great variety of yarn, painting supplies, kids crafting materials, and frames! I had a special piece framed here and it turned out awesome! I look at it everyday!
Friendly staff and great selection
Great store, always stocked for what I'm looking for. Friendly knowledgeable staff.
Went to pick up some sewing needles and not a dang thing on there shelves
The staff were nice. It was Christmas Eve and the store looked great. The staff were attentive. Overall good experience.
A very crafty place this year 2020 not so much xmas items.
Overall, I love having a Michael's in Niagara Falls.... But I was disappointed in their extremely limited selection of colouring books - both for children & adults - other inventory areas were lacking, too; I figure I'll give this location at least one or two more attempts before heading up to their St. Catharine's location for good.
Always clean and a lot of craft ideas for the whole family
I enjoyed my visit though i found the store more a less over priced. Some items were fair but most i was shocked people pay those prices. I do want to thank the employee who took time to assist my mother and i in finding items and being very paitent woth us and very friendly.
Got some nice frames for a few photo prints I had
Awesome place I got a wicked deal on the cricut machine for my gf for Christmas normally aren't on sale plus the vinyl was on sale so was super stocked as she can make a bunch of shirts and hats and stuff normally just go in there for art supplies for my step daughter and my step father either way cant beat the normal 50 percent off coupons they normally have online
No one asked me for help. Just walked around
Great place for arts and crafts. Lovely seasonal stuff but pricey. Have used the framing department and had lovely results. I hosted 2 birthday parties there with great success and no cleanup!
Michaels is a great store for crafts, however every year they put these horrible smelling Christmas decorations right by the inside entrance, very triggering for anyone with allergies. I am going to definitely avoid going there during that time. Pity anyone working there with allergies or asthma.
Best craft joint in town
Did some work here. Not a crafty guy, but big with lots of cool stuff. Really nice staff.
Large craft store.
Great selection in this craft store, I love the seasonal items although they are usually pricey, they always go on sale at some point plus this store is always offering killer coupons in flyers and online. Check back frequently as stock changes frequently. Free parking and wheelchair accessible.
Very helpful staff. Excellent experience
Awsome if you love diy anything.
Over priced. You can get the majority of their stock on eBay from china for 1/10th the price if you're willing to wait a month
Nice, staff was very friendly.
There a lot stuff to buy is not the cheapest place but you'll fine very nice stuff there
Nice store got lots of items to do crafts their seasonal stuff pretty nice
A little expensive for most things but if you can't find something they most likely have it. However had a really nice young gentleman help us find xmas deco pins when the girl on the radio said there weren't any in stock. He was very …
Amazing experience, all arts tool and more under one roof
Love this place when they have coupons online available.
Always has sales on wool, lots of craft items friendly helpful staff
Poorly organized, very slow to complete the online orders, taking 4-5 hours to put together 3 item order.
I love this store but some of the prices are just unacceptable!
Had what I needed at the right price!
They have a good selection of beads for jewelry but the pendant selection is a little lacking.
Customer service was not all that great
Pleasant. They always have a great selection of crochet hooks, I can't find the kind I need anywhere else, so you get 5 stars
Mostly has everything you need. Moderately high prices.
Great selection of crafts. Everything is priced well
Following proper protocol, always friendly staff,always find everything I'm looking for
There is really not much product left in store..not sure if this is covid related or not but it's sad there is nothing to shop.
Always a great Michael's store. Tons of stuff in the clearance section!
The staff are very friendly and helpful
Great store! Staff are always friendly, store is stocked well and I always find something. Use the Michaels app to load coupons that they'll scan in store. I never go there without coupons.
Loved it.
Always has what I need for art gifts and crafts
Always find what I need for crafts, great sales and coupon s
An employee named Molly showed incredible customer service. She helped my sister and I several times, she was so polite and I have to say, I haven’t received that kind of service anywhere in a long time. Give that girl a raise!
Love Michael's. Some things are a bit pricey, but then they have amazing sales and it's all worth it
Merchandise low
Always a good selection Stafford very helpful
A great place to shop and wonderful fun helpful staff !
Great selection but pricey.
I love Michaels. They always have everything I'm looking for. Staff are knowlegeable and so friendly and helpful.
The barber did a great job on my friend's hair...! Very friendly place...
My daughter's favorite store staff always very helpful
Always good always fun
Love the variety of items! Use the Michaels app for great deals!
Wonderful customer service but a little pricey
not a bad place to shop and everyone is always friendly but they never have anything that I'm looking for in stock. the cricut accessory section is a joke.
A bit pricey but most crafty stores are. The selection is usually pretty decent and the seasonal stuff is out on time. An odd observation but I've been in this store dozens of times and have never been approached by a staff member. Overall it's a good place to find your crafting supplies
Great staff and great items, some yard is hard to buy since they don't order enough.
Christmas decorations and craft projects are set out in nice displays. Late October, so lots of varieties of items available.
Art is always good
Always seems to have what i need
The store is handling procedures well through out COVID-19. I was able to find what I needed with direction right from the greeter at the door.
the cashier was wonderful but the lady that tried to help me did not help very much and was very miserable. Perhaps that was because it was almost closing time but still should be nice to the customers.
Very friendly staff. Good bargains.
Great art n crafts store with a little more. Friendly helpful staff.
Nice selection of craft items.
One of the best stores for hobbies and crafts
Nice products, but pricey. Look for online coupons from their website.
I love this store, especially their 55% off coupons you get when you make a purchase.
Great customer service! They're cool as a cucumber!! I'd have given it 5 stars if I was greeted with a hot cup of tea! Not too hot that I can't savor the flavor with burning my lips but just that right temperature that just hits the soul like morning coffee.
Nice stuff but most of it is way overpriced
Friendly staff and wide selection of products.
They always have what I'm looking for and more.
Receiving dock near the front enterance between michaels & jysk
New store loved it very clean
Michaels has everything you need for your art supplies and the prices are reasonable
My friends and I attended a cake decorating class @ this Michaels and we all had such a good time learning so much about decorating cakes, cookies and cupcakes! At 1st we felt very rushed, but it got way better as we all started getting the jist of it. My friends grandson attended it with us and he ended up doing such a good job of makes the best cupcakes ever. Thank you Michaels, we had a blast!
Always fun to shop here. Coupons give great discounts.
Lots of stock and the staff is very knowledgeable
Wow guys this is amazing ???? So much things to choose from Get crafty and design your own way Lots of cool stuff for the kids to do Go check it out ????
They had nothing much for soap making that needed
Awesome store everything you need and more
Incorrect pricing rude staff
They had all yarn on for 50% off. There was a huge selection on sale. Also when looking around the store I found artificial tree's on sale for 80% off. Wow! Yah gotta love those prices
Love this store, the coupons. Shop here weekly
Always go here for paints and baking supplies! Love the staff and the place.
A lot of art supplies but the stock levels are small and not always replenished.
I love Michaels for their selection of stuff. It's a crafter's paradise. I want everything in the store!! Their prices, however, are so crazy high!! The weekly coupon for 50% off is a good deal for one too highly priced item every once in awhile for me.
Michael's didn't have a small product I needed, and the cashier made a suggestion and I found what I needed. Great people at Michael's. Thank you!
I love this store it has so many unique craft ideas as well as the trendy ones. You can find some really good deals in the clearance sections.
It's a good Michael's, nice and large. Things move around a lot, so if you haven't been here in a while, it might be a bit tricky to hunt specific things down. Sometimes a bit disorganized, but I feel this is partly due to the above rearranging. Staff usually perky and happy to help, though have run into a few who seem annoyed by who knows what. Crafts and painting is always worth ignoring those few flops though!
Very friendly staff as per usual. Easy to find what I'm looking for and with the coupons in the flyer it really makes my wallet happy
Everything you need for do it yourself you can find it here and more
I must say, very friendly and helpful staff. I was so impressed the first time I went there that I went back a second time looking for something that I didn't find online (on their website) for a little project I was doing. Even though I couldn't find what I wanted, what I got there was good service and advice... Even recommendations for places I can find what I wanted.
Friendly staff place was well organized
Great customer service and products at this location!
Great selection in canvases.
Still full of great ideas to work with.
They're very experienced and take the time to make sure that you get exactly what you want.
Friendly service huge selection.
Love Michaels although prefer Stoon's location because they have double what PA has.
Absolutely spectacular food and amazingly attentive service,definitely recommend.Great Calamari & Home made pasta
Clean store. Friendly staff
Great service and easy to find everything I needed.
I love this place... I'll be honest, I have never left Michaels without a purchase.
Its great but expensive. If you think making a gift will be less expensive than buying one... it definitely isn't when you shop at Michael's.
Michael's can be a bit pricey but they really do have the stuff I need for art and hobby supplies. Can't think of any other place in town that carries some of the art supplies that are sold here.
Big clean with lots of choices. Great for crafting. Coupons available
Great store and helpful staff. A little more expensive than Walmart for wool but they also have a much larger selection
Great store, friendly people. I do find it has a little less stuff than the one on 4th ave in st catharines but ive only noticed it has less in terms of paints like acryloc inks and stuff. Atleast none that i found.
Not impressed
Friendly staff. Good yarn selection. Seniors, teachers and military discount are every day which is helpful as the area has a lot of rural communities where customers drive a long way to go into town for shopping. Kudos to Michael's!
PA has great staff & clean store.
They have a really great art section. I found everything I needed. The staff is very friendly and accomodating.
Used a 50% off coupon with one of my items. Can get coupons when you download the Michaels app.
Pretty much anything you can think of for Arts and crafts
It's a great store to get your craft stuff or wool or framing stuff
Great service great pricing
Selections are good. Well kept place too. Staff is really nice. They let me bring my puppy (in her traveling bag) since I didn't want to leave her in the car. They were really nice about it.
Great prices nice people I told them wat I needed and they gave me all the information and items I needed if ur a craft person go here !!!
This Michaels is always clean and the staff is helpful. It seem like there is a lot of staff turnover in the store. They do have lot product ranging from crafts to home decor. Overall this place has almost anything you need to make something
Very good service. Distancing in place.
I get all my at supplies from here. Friendly staff.
Its ok bit pricey
Normal experience.
Inspiration everywhere, so fun. Pickled up several craft items I needed, and a few I didn't ???? Great staff and nice store
Clean. Very friendly and helpful staff , decent selection but didn't have the little craft screws I was looking for
Great assortment, friendly staff
Craft Heaven.... just don't bring your crafter children or they will drive you crazy asking for everything in the store!
Great store and staff, always a great place for creative ideas.
I'm always finding inspiration for the fabulously fantastic items Iake, using MANY items right from Michael's.
customer service could be a little better, no one ever really asks if you need help or talks to you at all in the store
Lots of fun choices for fall decors kinda pricey but interesting things
Love this store !
Only thing I don't like is how expensive some stuff is. Last item I bought was a 3 pack of picture hangers, and the price was decent. The quality of the product was excellent. It's the #1 place in PG for arts/crafts supplies.
Staff here are always friendly and helpful. Tonnes of stuff to choose from... you can find almost anything there. Don't forget to download their app so that you always have access to the weekly 40% off one item coupon.
The place is nice and gave of a warm feeling
This place is dangerous ...love shopping here
A CRAFTERS PARADISE!!! Better get a membership card cause this place be pricey sometimes. If I can't find it anywhere else, Michaels WILL have it. They have a large selection of yarns and wool and exceptional prices. They do turn over product well offering clearance items often Like I said, Michaels always has it...
Seems like much of the store is devoted to very generic crafts and hobbies.
Coupon restrictions are ridiculous. Snotty staff who ignore you during the day as well. I would rather waste an hour driving to the one in St Catharines.
Great service, friendly faces, amazing products
Store is a bit disorganized and the fact that the Copic markers have to be l9cked up so teens don't steal them is a shame but not the stores fault
Friendly staff and a great selection of products!
Well organized, lots and lots if ideas for creatives. Friendly staff.
Good variety of Christmas decorations but not as much as last year...not sure what'sup with that..Available coupons makes purchase more affordable.
what ever your projects may be it's there . very friendly
Artist's Paradise - a better place to look for your art supplies,
No surprises here. Download a coupon though or else it can be pricey
Great experience, everyone is always so nice and helpful!
Everything is very pretty, and original.
I like the updated app. The store is great about letting my mom use the coupon from my phone since she doesn't have one. It drives me crazy how early they put out their seasonal stuff, for example back to school in June. Give the kids a break. The staff are always willing to help.
Staff at NF location are absolutely upper friendly, helpful and kind. I have never ever had an issue in the many times I've been in the store. The store is always clean and well stocked.
Tie-dye kits, shirts, canvases, always great sales on.
Love Micheals cof all crafting ideas
Lots of great art ideas and supplies.
Very sad at the lack of products available in the card crafting aisle. Everything was empty. No supplies!!
didn't have everything I needed
If I could give this company a "0" I would. Prices have gotten ridiculous. $200 for a wreath, $150 for a decorative lantern with Christmas balls, like really??? I'll never go back.
A large craft store for all your crafting needs. There is always coupons online that you can get before coming in to shop. I really like the selection of baskets they carry as well as all the decorating supplies for baking. This is my go to place for baking supplies.
Best art supply store , always good coupons
Awesome place to get beading supplies and scrapbooking materials
Good selection for anything craft and art related
Always have great coupons on the app, but cashiers never ask for backup to cash.
Have everything you could think of for crafts!
Always clean and easy to find everything
Bought some frosting, it was 3 months expired. When my husband went to return it the manager stated "Well you should have checked the expiry date first". Oversights happen on both ends, being rude was not ok. …
Always friendly and helpful
The staff at this Michael's were very helpful. There was a sale on that I had been e-mailed about but I couldn't find the e-mail and they still applied the discount to my wedding invitations.
There used to be this really cute girl that was in charge of Framing. I wonder where she is?
They always have good deals for crafters and this Michaels have really kind staff who go above and beyond to help people out. Even when they don't carry something they'll always help find a solution to the problem! Have never had a bad experience in the Sault
Coupons are a good incentive to go
I live 2 hrs away. They refused me curb side service. Telling me have to pay on line. Went home after 9 attempts finally went back thinking all is right showed print out they couldn't find my name. This cost me $60 dollars for a $20. Item never again will I purchase anything from Michael's
Low on the stock side, which is understandable during the pandemic. I seem to leave empty handed most of the time, so that's a bummer. I have tons of crafts * SO * close to being completed (or ones I can't yet start due to a lack of supplies in store). Staff are friendly, Vern is great and always helpful.
I can always find a great selection here of paint for my paintings. Extremely expensive and the one thing that drives me nuts is that- every store has a tap function- we are a year and a half into covid and yall still ain't upgraded your machines? I very rarely carry cards on me now due to covid, it's all on my phone now. Besides this? Friendly atmosphere, great staff and such a clean and easy to navigate store
Nice sized location. Large selection of items to choose from.
Love this craft store, helpful and friendly staff
Knowledge quality friendly happy to assist; not enough staff on the floor; hard for disabled or seniors to wander around to find sales staff, too hard; sometimes that struggle cools my excursion interest & makes DOLLARMA appealing.
Pricey, but I like this store
Great store although I was disappointed that you no longer carry cross stitch patterns.
If your an artist you'll love this place ut has microns, copic markers and other amazing art supplies
I'm surprised at how few choices they had for pre-made frames and how expensive they were for what you get. The only thing I HATE about Michael's is that they want all your info at register. If you say no then they treat you as if you offended them personally. I'm sorry, I gave you my info before and got spammed. Never again.
Great service and selection.
Lovely Michaels! Always clean and well kept, and the staff are always so helpful and kind. I wish they had tap as a payment option (especially nowadays) but that's not this store's fault so 5 stars! I'll definitely be going again :)
Store is clean and well organized. Staff are very helpful and friendly. Great deals as well.
Clean store and friendly staff. Don't always have what I want that I thought would have been there but I am attributing that to their head office. Staff always tries to help out. Plenty of parking
I love this store! All of my hobbies in one spot.
Melissa at the picture framing desk was great!
Michaels store is a bit lacking for some materials specially in the baking section/chocolate candy making. I wish they would expand their brands like adding colour mill, chefmaster, etc. The online stock is quite inaccurate as well and I’ve had a incorrect order when I did curbside pick up twice now. I’m glad the stores are open because the online stock is awful.
I love this store! They have everything you need if art is your hobby. If you find them a bit pricey just ask for the coupon (there is always a 40 or 50% off coupon). The staff are really good too. I bought something and lost it when I left the store because there was a hole in my bag and the manager let me get a new one.
She was so helpful. Walked around the store showing me exactly where everything was
I went to michaels with my coffee and when I walked in I saw someone talking to me so I took my headphones off and ended up splashing coffee on my arm. A lady asked if I was ok but then 2 other ladies told me they were closing and I forgot it was Sunday and then they started laughing. So rude. I always shop here but if I'm gonna get this type of attitude then I can go somewhere else
Fantastic service, clean, well stocked
I'm not an arts and crafts person but public washroom so thanks. My mom buys junk here.
Nice stuff if you're into it. Kinda pricey
Has everything you need, however, did not have balloons on the shelf when I visited.
I could spend hours in this store
If you need art supplies, can't beet them. Not enough people eat beets, I know the grammatical error I made, not many times in a day though does the word beet come up anymore. Anyways, this is a great store. My daughter's and I go there for all our art supplies.
Can always get a coupon discount at this store.
Easy to find materials and the staff is very friendly.
I love this store I'm always like a kid in a candy store while here but they no longer have adult colouring books ??? BRING BACK THE COLOURING BOOKS !! I have to go all the way to chapters who mind you have WALLS of cokourong books
Low on yarn but fun store
Excellent personal help from the frame Dept.
if Zero Stars was an option I would have chosen that. On a Saturday, around 11am I went into Michaels to have 3 items matted and framed into 1 large picture frame. At the time i was shocked to find out that for a custom frame it would take 2 weeks. The woman working told me that I would be able to do a custom matte that would take 48 hours and to come back on Monday with my items. Upon doing that, the manager was working. She told me that this was not possible that a custom matte with more than 1 opening would also take 2 weeks Instead of trying to rectify the issue by giving me solutions all she did was throw the associate working under the bus. She was more interested in calling out the worker than fixing our issue. no help to us at all. We had expressed that this was for our Wedding that was a week away. Major misinformation was given. I was quoted a price of over $120. Ultimately I was able to get a matte cut and put into the frame with my images in under 2 hours for $90 cheaper. DON`T WASTE YOUR TIME WITH MICHEALS. They will tell you what you want to hear. This is some of the worst customer service that i have ever received.
Nice store friendly staff.
Selection wasn't great but it could be out of their control with Christmas and COVID.
Not a lot of selection. No bathrooms available anytime I've been in.
Nice store, big variety, prices ok, some items are very pricey for what they are.
Unless you're getting something on sale or clearance, it's not worth it. The mark up on the items is ridiculous. Michael's could definitely use improvement. The US stores are so much better.
Absolutely love this store. Although can sometimes be a little over priced. Staff are always friendly and great help.
Honestly, michaels has so many things for crafts and arts. but the problem is, that its a bit pricey and not worth it. copic markers are fine because their website also sells copic markers for $8. their sales are amazing but still pricey. :(
The staff here are super friendly and helpful, it's always clean and organized. This is my go-to crafting, and art supplies store. Although it can be on the pricey side, there's always a coupon available on their website!
You can fill your crafting needs here but do your price checking first. They don't have as much in store as online. Check your product before you buy it as I have had a few flawed piece I had to return. You can also find crafting storage, framing, and decorations like a cute little fall fox. Great place to help you get started in almost any craft.
Great place, can be a bit pricy but keep an eye out for coupons.
Always find what I need ... Even more! ... Staff is awesome
I loved it, there was everything i needed there
Its veey well displayed yet some things are over priced. Their cashiers need ro be quicker when theres big line ups
Quick service
Excellent store. Very organized. Great covid precautions.
I love Michaels!! I'm a crafting person and they have great ideas and supplies
Love Michaels. Great prices and even better staff
Curbside puck up was kind of a hot mess but the best they could do at this time ..
Great deals and amazing selection of arts and crafts supplies
Has most things for your average crafter and hobbyist. Lacks real depth on any specific feild that a Curry's or a De Serres would carry. Broader coverage. Less depth.
Helpful staff. Make sure you always look online to get coupon.
Usually it's great but today they were chincy on the wrapping of our candles we always buy..Now if y'all want happy returning customers you need to be consistent!
I was visiting from out of town and was in a hurry. I needed to find a frame for a gift. Denise, in the framing department, was incredible. She found exactly what I wanted and even helped with assembling the photos into the frame. Thanks to Denise, the gift was a hit! Thanks for such great service!
Friendly staff, a few items not in stock, but overall great place to visit.
For all your crafting needs
Good variety of craft supplies but somewhat expensive. Offers some courses also.
Absolutely no selection of Christmas anything
Really happy with the framing service.
Great place for crafting needs.
You have to be wealthy and not know where to spend your money to shop here frequently
Crafters heaven with and hell to pay costs
I have no issue with Michael's except that they don't always have what I need, which is whatever. I like their coupons. I won't say staff is the most knowledgeable, but I don't think retail in a chain shop should entail anyone be an "expert." Google the stuff you need before you ship for it to save yourself time, trial and error, or needing to ask advice. I love the coupons!
Love going to Michael's, can always find what am looking for plus more.
This store is always super clean, super organized, and all the workers are extremely pleasant and helpful!
The staff was very helpful and prices are very reasonable and the store is very clean.
Prices are reasonable and selection is great! Staff is always super friendly and helpful! I hope this store survives the tear down and rebuild of Niagara... It would suck to have to drive out to St Catharines when I need something from this store!
Lots of empty shelves and a bit pricey but got what we needed
Went in and picked up one of their 7 pack canvas packs. Can't get a better deal anywhere. Everyone is nice and polite. Two thumbs up.
Clean, friendly and courteous staff. Great COVID-19 PROTOCALS.
Lots of neat things, and a good assortment of Golden brand acrylics and graphic pens.
Very first time at this location. Wow. So many projects you can do. I choice diamond painting. Next visit will be the rug hooking.
I always forget what a cool store Michaels is! The ladies that I asked for help from were awesome and very friendly!
Amazing selection of craft supplies and all staff are so helpful!
I do love that Micheals carries things for so many different hobbies. It's clean and neat here, and the environment is nice. They never seem to have a full stock of copic markers though.. all the times I've been there, there are only four or five avaliable and the staff hasn't been all that helpful.
Michaels is a great arts and crafts store but I was disappointed that the sales associate did not tell me about a sales promotion that would have saved me 40% off of the price of one of the articles I purchased.
This is a great Michaels locations with fantastic deals! I prefer it to the newer, St. Catharines one.
Was there during a busy time. Hard to find staff to speak to for assistance. The staff member was very helpful and informative. Found part of what I was looking for (yarn), the other item was not in stock. And, they didn't carry the size I was looking for (secure animal eyes). Revisted during a slow time, still couldn't find someone to provide assistance. Item purchased was on a shelf with no price listed. Had to use the store website to learn price before heading to cash.
Had everything I needed. Friendly staff
Its a pretty robust little craft store, where you can find a bit of everything and some things you cant find any where else locally. The downside is everything is twice the price from online so the only option is to use coupons if you need something. Their house art supplies are actually pretty decent for the price and the framing section is down in house which is nice and hard to find these days. Staff are pleasant and know their way around the shop. Seasonal items are put out way in advance of the season but are usually high quality and unique. Its a pretty decent store all in all.
Michael's has a ton of crafting supplies. Anything you need for most diy projects. I love shopping here.
Very helpful clerk was able to get everything I wanted
The staff were very knowledgeable and kind. My only gripe about Michael's in general is the price on most items, use their coupons to make you shopping worth it.
Love Michaels, love their sales and coupons, I always leave with something
Something fir everyone
All kinds of quality craft goods, a lovely place to shop....my only disappointed was trying to find staff to help me find what I needed...searched for 5 minutes or more before I found someone to assist me.
The store is well light, friendly staff. Just wish it was a bigger Michaels like there is down south.
It's a craft store doesnt have craft fabrics..
Great finds, good prices!
Friendly customer service and clean store
Found exactly what I was looking for.
Friendly knowledgeable staff. Has pretty much everything you would need for crafting. Coupons available on their website for in-store use.
50% off coupons can no longer be used for items such as dye cutters or even magnifying light combinations.
Excellent craft store with all the supplies a person could ever want. I like the picture frames, and all the different kinds of pens, pencils, and drawing supplies. The kids like the Fimo section, the wooden craft kits and the activity books. I definitely recommend it to anyone looking for "big box" supplies and services.
Friendly and helpful staff and I was able to get the paraffin was I needed to seal my bottles old school. And I mean oooooold school.
Love the store, but make sure you bring or ask for a coupon to maximize savings
Not nearly enough beading supplies anymore.
Absolutely horrible service. There curbside pick up is a joke! Like Really? You guys have no one in the parking lot telling me I gotta wait another hour for a bag of googly eyes. Ridiculous. taking my money and service somewhere else!
Wide variety of art supplies and friendly staff.
As always, friendly staff, well lit, well organized store
Great store found everything I needed
The pencil crayons taste great
Big store good selection for the crafty people but a little on the expense side. On the bright side they had what I needed and the staff are helpful.
Great place to grab supplies for all sorts of projects.
Very aggressive and hostile curbside assistance. My wife ordered an item for curbside pick up, on arrival She parked and got out to get the item (so much for meaning of curbside), the staff refused to hand her the item and asked her to get back to the car, demanded she drive up to the curb, and then to step out of the car to pick up the item. This absolutely makes zero sense, what policy would promote this illogical approach. my wife is 20 week pregnant and was mistreated terribly by unprofessional. I called head office and explained the situation, later received a call from the store stating this is the policy they have implemented. Definitely not curbside
It was well organized ????
Where we are to there is not much to choose from but I do find the staff helpful and great service. If they can’t help you they will find someone who can.
Place is brutal...have to dig for coupons to buy anything
Alright. Workers aren't very helpful. Needs more inventory on items people are looking for
Always low on stock. Prices are a little high but weekly coupons help with cost.
The best service ever! Denise was amazing. Lisa is awesome and Karen is the the best!!!! The selections are great!
Staff was helpful, store was tidy, but there were a lot of items missing from the shelves. I'm guessing that the interruption to the supply chain due to flooding would likely be the cause. I was still able to find what I was looking for …
I just happened to come in on their 60% off sale of flowers what a great visit that was
Well organized and great deals inside
God's service
Awesome stores. Very clean and organized with great staff.
Everyone here is always passionate and encouraging to people lime me who are new to doing nice art projects when I run out of certain markers I can get what ever colour needed especially chrome and paints absolutely love Michaels they give u deals when they can
Nice kleen
I love this store for art supplies and other home decor.
Very helpful staff great selection!
I love this place for all things crafts, I just wish the prices were more reasonable and that the Canadian locations has the options that the American locations have.
Good deal on canvas right now
Great service and excellent staff
Typical Michaels great stuff that's over priced a thank goodness for 50% off coupons
High prices, limited stock. Local art stores actually carry everything you need.
Friendly and exceptional service, as always
Great gor all your crafting needs.
Found exactly what I was looking for, which was a 48" x 72" canvas. They always have great deals, and when I forgot my coupon, the lady cashing me out had one for 40% off I could use! Also, when I couldn't fit it in my car, that happily held on to it, until I could borrow an SUV to pick it up in.
The products that only Michaels sells are if great quality and deserves to be 5 stars however it is disappointing to see other items that can be purchased from other stores for a 1/4 of the price. I would honestly only ever go to Michaels for supplies given that they fixed that issue and at least made an attempt to have competitive pricing while pricing the only Michael's items at the large price tags you do because it's quality. I'm really just trying to say I'm lazy and don't want to go to multiple stores because I don't want to pay 60 dollars for something I can get for 35 at that place where dress code should be a thing umm oh yeah Walmart. Well thanks for the products I do buy from you tho keep that swag up g. Out
I enjoyed shopping for jewellery making items.
All your crafting and DIY needs
Clean, organized, staff is friendly and helpful. Easy return policy
Lots of cool things but pretty pricey.
Neat stuff
Nice new store. Very clean and super friendly staff. Not very busy while I was there. Overall perfect experience.
Lots of creative ideas but so hard to find what you need
There's an endless amount of craft supplies and you can find almost anything your looking for. The staff are quite helpful. However I often feel I can save money by doing most of this shopping at Dollarama
Okay selection. The customer service is not that great or their policy is absolutely absurd.
Excellent customer service and careful practice of all social distancing protocols. Very nice experience here today.
Love that this is in Niagara but they often run out of stock being the only store like this servicing Welland, Fort Erie and Niagara Falls area. Staff are friendly.
Terrible customer service. Everything is an "everyday value" even if it doesn't say it anywhere you should just know you cant use a coupon on it.
Essential craft items always in stock, yet overpriced and they never update their line of products
Did my 1st online order and curbside pickup during the stay at home order. Was quick, professional, and friendly service. Highly enjoying my new professional paints! These Heavy Body Liquitex acrylics are amazing!
I have always liked Michaels for my craft supplies because I trust the quality of their products. The Customer Service is AWESOME and efficient. Thank You ???? to ALL STAFF over at the old Niagara Square store. YOU ARE ALL AWESOME ????
Excellent service didn't have what I wanted
Great place to find everything you need for crafts
Regular Michaels... All the workers I've talked to while I was there we're friendly.
Couldnt find an employee to ask a question . Took 6/7 min to find as i didnt want to bother the cashier who had quite a long line up on her own to handle.
Nice store for the crafter. everything from picture frames,sewing supplies, tons of craft stuff to seasonal items. Kinda pricey though.
Great for crafts. Can be a bit expensive depending on what you are looking for.
Great service and cleaned up well
Just got what I need and got out. To expensive.
Lots of wares to offer & helpful staff.
A crafters dream, they have everything for parties, crafting, and seasonal decorations just to name a few.
This place is awesome and the cashiers are very friendly!
Sign up to receive emails and you get a coupon daily
Got some nice 2 for 1 Christmas materials to make my wreaths.
Decent selection, a little overpriced.
Good selection of crafty type stuff, but pricey overall and they lie about the sale discounts (remove original price tags and claim item was priced higher)
Awesome deals on Christmas stuff....and luv the store????
Very expensive, lots of great stuff tho
Smaller location then most so what they have for inventory of stuff is not as good as other locations but the staff is amazing abd willing to help order anything in real fast they don't have and you may need and are pretty knowledgeable about there products
Lots of good deals , saved lots of money
Michael's is one of the first places I go to get inspiration for some of my crafting items. The staff here are very friendly and the store is always clean. The store is laid out well and easy to navigate even if the layout is different from Michaels you normally frequent.
Lots on sale
This year was disappointing. Their xmas decorations etc limited when otherwise in abundance. No lemax xmas village houses!!
Fast unload. Friendly staff. Backing is little tight they allowed ma to stay at dock for overnight
Wide supply of arts and craft
Love this store. A little frustrated at some of the products they moved to everyday value, which obviously are not, they just choose to not let you use coupons for those items. Other then that the staff is great at this store.
always cleaned and help staff
Great place to buy your arts and craft supplies. Friendly, helpful, and knowledgeable staff.
Great variety, friendly and helpful staff.
Friendly and helpful staff. Lots of free parking and great sales with option for coupon email list.
Easy to lose track of time browsing. Disappointed they do not carry tapestry wools
Lots of selection for the crafty person.
Fast & efficient service.
Great products and discount coupons
Staff was so friendly and helpful :)
Excellent selection of stuff for creative hobbies. Staff is always courteous and helpful.
Order was compelted quickly . Fast and frendly customer service
Excellent service. They are taking every precaution for their staff and customers!!! Awesome store!
Very good service
Went in to get some art supplies and saw they had 60% off on canvas so we grabbed 3 of them. Went up to the register and they said that sale was done. I told them to sign was still up and so they radioed the staff to go check, I also made my way that way but by the time I went they took down the signand said it was never up. They forgot to remove it but it was there when I got the supplies. They did not honor the fact that they forgot the sign up and argued that it was never up. This review is now a month or so after the above one and a month into the lockdown. I called to get some help on finding an item that I wasn't able to find online. The lady I spoke to at 4:20pm was so reluctant to help. I knew you had to order online but I asked her for help to see if they had the stock. She kept on telling me she couldn't look for it and that I had to order online. I called a different store and they were able to help me right away and they gave me the location that had my item in stock.
Very nice and very helpful and courteous staff.
Clean and well stocked. Currently downsizing their bead and jewelry-making supplies. Fine art seems on a bit of an upswing. Discrepancies between "price check machine" and checkout prices not caught until home going over bill. Disappointed.
Lady who helped us find what we were looking for was great but our experience was soured by an older lady who checked us out. She did not care or have any patience to work as a cashier. Tidy store, likely would have given 5 stars if our check-out experience was better. Please take note as we'd love to shop here if it was better.
Love Michaels!
Ended up walking out with more than I intended, but got done awesome stuff for my photography, so can't complain. Service was also very good, was directed to the areas I needed to.
Most of the things I go there to get are out of stock more often then not but the staff is move and the store is well maintained
Overall the store is fine. It is clean and the employees are nice. However, I mostly use Michaels for cross-stitch supplies, and the selection at this store is very sparse. The Niagara Falls location stocks a better variety of embroidery supplies.
Great place for craft supplies! They also always have coupons for great deals. I just don't like how they put out holiday stuff SUPER EARLY and then run out before the holiday actually occurs...
Very expensive for Styrofoam balls
Has everything we need for crocheting and crafting needs, helpful friendly staff
Lots of selection and very helpful people
I am a knitting enthusiast and there is always deals and staff is very helpful :)
The lady that helped me out was really patient and understanding with the kids I was having a birthday party and she was really patient and look like she generally enjoyed it
they ha e an excellent variety
Michaels is a craft makers dream come true! There is something for everyone. A giant selection of yarns, floral supplies, art supplies, and crafts supplies …
Always has those hard to find items for my crafting
As usual got what I came in for......and a lot more that I didn't!????
Always find what I want and the staff always makes it's easy and SUPER informative!
Its a nice store but like all Michael's locations you need to pack a lunch to check out.
Picked up baking stuff, all on sale
Always love a trip to Michael's. Lots of crafty things there!
I usually get dragged here by the wife. She always finds what she's after. Very clean and organized store. My favourite is when they have the t-shirts on sale for $3.
Very busy and isle and main isles too crowded for social distancing
Love Michaels! Always has supplies I need in a pinch.
Lovely..good sales
My kids favorite store
A crafters heaven....they have just about everything you need to create or design.
Verry helpful and friendly Carrie thank you for your help
Lots of beautiful items but just not what I was looking for
Very friendly and helpful staff.
Michael's is really really really good to get stuff good stuff
Horribly overpriced... be prepared to pay 400% more than other craft stores. Total rip off. Do yourself a favor on Google craft supplies with a -Michaels appended to the search line.
Live trying out new crafts
great deals on some shadow boxed
Excellent customer service!
I found a 50-% off coupon so I didn't have to pay the full corporate price.
good place for crafting materials! sign up for weekly deals. their prices can be high sometimes.
Always good shopping but due to covid19, stock really low in certain departments.
This place has tons of things. Well stocked. Something for everyone. The only issue I had was that everything is quite pricey. So many great things, but not for a lower income family.
Helpful staff and so much selection! Found exactly what I needed!
I wasn't as happy with the place than on my previous visits. They have changed the menu. Increased the priced and took my favorite bento box off the menu. Service was okay but nothing outstanding
Super customer service from Michaels staff but Vern was especially helpful and knowledgeable. He somehow found most everything we were looking for, had great suggestions for substitutes and directed us to items on sale. He then told us where we would find the last product right down to the store, the department and similar products. That is true old fashioned expert service and that is the way to get patron loyalty. Fantastic!
Excellent service
I was at the N F store. Well laid out, bright, clearly labeled and the staff was awesome. It's a pleasure to be in a store and the staff actually seems happy to be there.
Great store friendly staff
Friendly and helpful staff.
Great customer service ⭐⭐⭐ lots of stock
Well stocked with Halloween merchandise
Terrible service and highly incompetent sales people.
Found lots of sales.
Lots of selection, I do recommend going on their website and signing up for their emails to get their coupons as they are a hit pricey
Always have great product and helpful staff. I always use the coupons on the website.
Over priced and not as much variety in craft products that you would expect at a craft store.
Well organized and helpful staff. This place always offers lots of options to get your crafts done.
I tagged along with my girlfriend, this isn't a real review. I was just there haha. But it seemed like a nice place, didn't have everything she was looking for. Friendly staff
It is a good store nice stuff for craft supplies and projects but I feel it's to expensive and can get most of it cheeper at Walmart next door.
Staff are very helpful.
Got what I wanted and spent to much money lol
Always fully stocked. Coupons online are awesome!!
Very friendly staff. Did a great job laminating my posters. A++++
Michael's has most things I was looking for.
I dream it, they have the material to make it. But some prices could be a bit more affordable.
Good selection of products not to exe
Lots to see
Michaels is always amazing, but the waiting time for curbside pickup is soooo long. Even when you are literally the only person in line.
Great craft and seasonal items
Very bright, cheerful store where staff is always willing to assist you in whatever direction you might require. Prices are a little high, but if you wait for the sales, it's great!
I love Michaels! Great discounts and sales arpund every corner! Staff is polite and helpful!
Often VERY overcrowded with stock, possibly to the point of being in breach of accessibility laws. If I cant get my shopping cart between the island merch, end caps and aisles I cant imagine a wheelchair can negotiate that spacing either. Especially in an emergency. Staff are typically quite friendly though and my wife enjoys it there.
Best customer service and an all round amazing experience working with Vern, the shop manager to create a frame for a piece of art. Wonderful service, expertise and a real personal experience that will be connected to this piece of art that will be part of my family for generations. Amazing!
Poor customer service.
They have lots of cool stuff
Do not order picture frames for curbside pickup. Got a frame for a poster. Employee was very pleasant and gave me the frame curbside and I brought it home. Could not see the cracked plastic of frame underneath the plastic wrapping until i had opened it. I would expect the employees to check the merchandise they intend to deliver to their customers. Once we get covid in control, I'll go in myself and sift through available frames so I don't waste money again.
didnt have what i was looking for kinda pricey
This happened a couple months ago when I was shopping for some yarns and yarn needles. I’ve only hand knitted but never needle knitted so I was wanting to try accomplishing that, I asked for assistance because I had a few questions regarding what size to use and I had a yarn picked out and I only wanted to do a basic design nothing too out there, a lady came over to help me but she wasn’t helpful at all I felt berated and on the edge of crying because she was treating me horribly telling me I can’t knit a blanket that I shouldn’t have come to the store because I know nothing, (she’s a bigger middle aged lady with light blonde hair and said she teaches knitting classes ) she kept rolling her eyes and telling me to just go home and when I know what I want to come back, she was telling me it’s impossible for me to knit a blanket even after I told her I’ve done hand knitting she said that is not the same what-so ever. Her behaviour was extremely inappropriate and disrespectful I feel she needs to be retained on how to talk to customers and to not treat them like their garbage, I never said anything mean or degrading to her what so ever but she felt the need to do that to me
Great staff always helpful and friendly
Lots of creative ideas to explore in this store!! Great sale on until the end of January 40% off most items with newspaper coupon & buy one get one free. Bright clean spacious store
Good stuff in store not much people offering help
Great selection ????.
Always a good place to shop.
They have everything you could want when it comes to creativity! The only reason I have rated it a 4 star is because I found the store very unorganized and a little hard to find exactly what you're looking for , though make no mistake I'm sure you will eventually find what you need if you look hard enough lol! So overall a lovely experience.
Had a wonderful experience ... The staff was friendly and helpful.
The customer service here is great. I had no idea where to find what I needed and the rep walked me right to everything and recommended certain products. Knowledgeable staff and if you need something for crafts, they'll likely have it.
Good except for the ones putting product on the shelf. The one I asked a question and she didn't know if they carried it. The other looked like we disturbed her, and then told me she didn't know if they were getting any more of this particular wool was coming in. Didn't even go to find out from someone who would know!
So many different hobbies its easy to get lost in your imagination
Awesome store, anything you can think of fype craft store
One stop place for art and craft supplies as well as decorative items. Very unique selection, at least from what I've seen elsewhere.
Always find what I'm looking for and more in the extensive arts and crafts supplies.
Great store. Clean, well stocked and employees very helpful.
They now only have online shopping which made little disappointed, other than that nice place.
Great selection
Good sales and a wealth of craft supplies.
Everything one would need for any project.
They have what u need but quite expensive for what u get. Example 20 dollars for a mat for a picture. It's a piece of bristle board.
Professional, curious, and efficient service!
Good selection. Decent prices.
Staffs are courteous, helpful, and professional. ????
They don't even have needle point kits! What kind of craft store doesn't have needle point. Very disappointed, my drug addicted husband relapsed because there was no needle point! :(
Lots and lots of craft s everything you probably need to find for your home craft projects
great had what I was looking for there are very helpful too.
Lots of great crafting supplies.
Good sales on products friendly staff
Picked up an art portfolio and a couple Christmas village buildings. Staff member was very helpful at the front door. Pointed us exactly where we could find the portfolio. The guy at the till was super friendly as well.
Great place for crafts along with great customer service.
Good store
I am disappointed in the yarn selection. However the store is tidy and the staff are friendly.
I enjoyed my visit today & found what I came for. That doesn't happen every time .
Love their Christmas craft products. Their prices are a bit too high though
I have always enjoyed shopping at Michael's. This store carries a wide range of craft supplies and has a framing area.
Nice and friendly staff. Clean and convienent
Great staff helpful nice clean. Childrens craft was great fun for the kids. Lots of great items
Good selection and service
Some staff are amazing and some are not. They do not seem to know what in there own terms and conditions when it comes to price matching and become extremely rude when u do so
Well stocked and friendly
I don't go there much I went few times and staff was very helpful. great service.
If you need something for art or crafts you can find it here but it's always WAY over priced and staff really hate to help you with anything. Especially not worth it now that they don't do the 50% off coupons
Very helpful, very nice! Had everything I wanted
Great
They had what we needed. Nice staff.
Love the Michaels on Stavanger Drive. The dhrlves are always stocked and the staff are very helpful.
its an amazing crafts and Art store the best ever!!!! They have everything and more....
Stock not always full.
Usually adore shopping here...but no carbon tracing paper.
Good place
They have great stuff
Great place to find that certain something nobody else has
One of the few places to get craft supplies
Always a great place to shop but really do wish they would bring back the airbrush paint
It is a good place for crafts. Can be pricey but if you have a coupon it isn't too bad.
Couldn't get the item I needed (sold out), but the staff were helpful and knowledgeable. Had a coupon at check out and it would not download properly so the cashier helped out with that. Also, gave me suggestions. Very friendly
Clean stone, employees were very helpful. They had everything I needed.
Found a lot of good hobbies there to keep occupied
my one stop shop for everything crafty, very helpful staff
Well stock store with friendly staff! Free parking out front and they have one of the best framers in the Niagara District!
I can usually find what I am looking for and there is always deals to be had.
Always busy and not enough staff, the staff they have on the floor isnt that great... or at least the man working there isnt pleasant
It was a very good experience good prices
Small location but amazing service
Great variety a bit pricey
Manager was very helpful with a return.
I love this store lots of material and tools for crafts
There's always a coupon for 40% (or more) off available.
Usually have what you need
Love it great for the whole family
Exalent price on stuff0. Better then Walmart and Amazon.
Good place for shopping for crafting items
Got some awesome craft supplies!
So glad the store is open for in store shopping for now.I got all stocked up again.Stay safe!!!!
It was great shopping at michaels today
50% coupon on regular item i went to cashier with reg price item cashier says no thats our daily value item. I go get another item similiar. Go to cash she says same thing so i left (so long michaels see ya)
Helpful staff great sales!
Staff are always friendly and helpful Thank you
Love that they always have discount coupons.
As usual the staff were extremely helpful and I was able to find everything I was looking for as well as a few extra items
This place has everything you need for arts and crafts projects
Service was great and appreciate Covid-19 Policy being followed.
Different layout than most Michaels but staff quick to help out. Found everything I needed.
60% off seasonal products. Was looking for some artificial flowers for my wife, they have some quality ones there. Found art supplies for my granddaughter
All decked out for your Christmas crafts and on sale too!!
Love this place they always have what I'm looking for
The help and friendly cashier's!!
Difficult to find help when looking for special items but when you find them they're great help
Staff ate always knowledgeable and friendly. Online store and curbside pick up is quick and easy.
This store had NO ONE tracking the number of people in the store. I was told they had 1 person but they had left & gone home. I WILL NOT be returning to this store any time soon!!!!! APPARENTLY MAKING MONEY IS MORE IMPORTANT THAN PUBLIC (CUSTOMER) SAFETY !!!!!!!!!!!!!!!
For your crafting needs
Denise helped me and was great. Thanks
Great selection and staff is super helpful
I couldn’t find anyone to help and then had to wait 20 minutes in line because there was only one cash open. Terrible service!
The people who work in Michaels are wonderful, so cheerful and helpful. Best shopping experience i have had.
Please check your order for curb side pickup and don’t expect an apology from them when trying to get their error fixed. Actually if you want to get yelled at and belittled this Niagara Falls Michaels location is the place for you.
Two people tried very hard to help but one lady put me off. Not willing to give any information about custom framing prices and being very dismissive. I get it we all have bad days but don’t make me seem like the problem when I’m asking about the very general pricing of the custom frames you sell.
Cashier was really lovely to deal with, sadly supervisor on duty was no where to be found when needed.
Did not get the help I needed..sales associate not able to help..????????????
The staff were helpful even though the store didn't stalk the item I was looking for.
Great selection of craft items
Couldn't get the size wire wreath I needed , was trying to figure out alternatives staff was run off their feet and not able to be very helpful as store was very busy ! But it is a favorite store !
Great store for all of your crafting needs!
Sure was very busy and the shelves were not fully stocked but it's because there was a great sale on. Staff are very friendly and helpful and you can always manage to find one one the floor water to assist.
If you're a hobbyist, that's the place to go
Good selection of everything
Great prices
Too expensive for many things
Great selection, great discount program.????
Good selection over priced
Michael's has everything I need for my acrylic & watercolor painting!! And a good variety, at pretty decent prices. If you go on to their website and sign up for their weekly specials, you get awesome coupons! 45 to 60% off an item!! And I get my senior discount too! Too good to pass up!! They have loads of crafting too if that's your thing!
Staff love to craft and are very helpful
Staff are always so kind and helpful! I have never had a bad experience at the PA location.
The wife found everything she was looking for, no line up in or to cash out
Lots of choices and prices are great.
Excellent!!
Nice and clean store. Needed help in paint section, noone around.
I buy all of my art supplies here at Michaels
Very nice, beautiful craft items! Found what I needed!!
Beware! If you go in for 1 item, you'll come out with 30 things and 5 new projects to do! love this store!
Great selection of crafting supplies. We get all of our Cricut supplies here, as well as assorted supplies for different craft projects. Tip: Store can be busy on weekends: plan a daytime trip if possible. Selection is also usually better at weeks start as the weekend craft warriors clean it out lol. Have Fun!
Great selection kinda pricey
Great service easy to approach staff,always
Bad customer service
Not much of a selection of Christmas items available.
They were very helpful. Great prices. Will definitely return. Grandchildren will love the crafts I chose for them for Christmas.
Would be awesome if the prices were lower.
Friendly and clean organized
Staff is very helpful. Lots of product
Inventory is always low in stock. The shelves were quite empty during my last visit. Lack of customer service in the evening. Overpriced and no good coupon offers anymore! Large variety of items for crafting and baking.
Lots of inventory, but over priced!!!
Way to over priced on items
Great. Lots of variety friendly staff.
Expensive but lots of interesting crafting items
Love this store, though proving is clearly marked up so you only pay true value (and often even high value) with the coupons. Still, stuff looks great and it's nice to have a one stop for crafting
Very helpful staff members.
A great place to buy.
I love Michaels. Great assortment of arts and crafts, scrapbooking. You name it, they have it. They also have a great selection of artificial flowers. Picked some up for my vase.
Very good customer service and very friendly people.
This location has great staff!
Can be pretty pricey but they have coupons!! Lots of crafting things. I'm not a big crafter, I do yarn stuff but this place makes me want to do crafts. But I'm too lazy. Nice enough staff, they spend a lot of time straightening the store so it's always nice and tidy!! Get the online coupon. Save some $$, it can be pricey.
Great place, very efficient with online orders
The service was amazing in the framing department. They were helpful and very professional
They had everything I needed to complete my project. Clean store, friendly staff. Very satisfied
Very poor return policy. "Store policy" trumps customer service.
A bit pricey but an excellent selection and good staff.
Fully stocked arts and crafts store with all the supplies that you need. Even custom framing and ready to use frames.
If your in the Niagara region there isn't many places to get good oil, acrylic and watercolour paint. Always decent prices and keep your receipt because there's usually 40% off your next purchase of a single item.
It's a nice store. Usually able to find what I'm looking for.
Always has the best arts and crafts supplies!
Staff was very helpfull and kind. Great selection.
Lots of variety - crafts, decor, toys, accessories. Love the classes available for children and adults. Sometimes booking for them can be unclear/confusing though. Lots of parking. Wish their coupon exclusions were clearer.
A beautiful addition to Sault Ste Marie.
Wow ! This place is awesome. They have everything you could ever imagine
Was looking for yarn for a blanket but didn't find enough of the ones I liked. Clean store.
Friendly staff
If your crafty than this is the place to get your supplies for back to school or ar home. Iys our go to place for all supplies. Some are pricey but in general best in the area
A very friendly staff a nice store
Great store for are supplies. Kids love going there.
So much to choose from
Staff is friendly and knowledgeable, but sometimes hard to find for help. Also it seems Michaels is bringing in less DIY crafts and more pre-made stuff.
Clean and well organized...staff nice and helpful
Nice clean and organized store. Haven't found many of them like this one. Customer service was great. Only complaint was an employee left a ladder in an aisle blocking it off but overall got everything we came in for.
Busy busy busy. Attention all vivid hermits...get down to Michael's where your next project is waiting...
Lots of crafty stuff for teachers. One of a few places to buy wool in the city.
Michaels Galway never have anything in stock thats in the flyer. The cricut section is never stocked on a regular basis. I'd rather driveout of my way to the east end of St. John's.
Great place for any crafting needs
Friendly staff..Love Michael's.
Bought about 20 items...printer failed to print a receipt because of printer malfunction...got a note written on a scrap of paper with a highlighter...said they can print a duplicate receipt in 48hrs
Good selection but pricy.
Clean, organized and very friendly and informative staff
I always enjoy shopping at our local Canadian store and I can honestly say I have not shopped in our neighbour store in Newyork state. Our prices are comparable and the sales and coupons make my shopping enjoyable.
I am incredibly pleased with the customer service provided to me from Michael's in Prince George! Sumara and Lizzy were friendly and enthusiastic! Lizzy was determined to find what I needed and I left the store with everything for my project! Thank you ladies for going above and beyond! Sincerely, Marni Wheatley
Although I can sign in it keeps bring up a location far away from my area. I’m trying to order for curb side pickup but am finding it hard to navigate.
Went to pick up a few things in after xmas sales. Line ups were long but moved fast. Staff was super cheerful and friendly.
A good selection of crafting items
Friendly staff. They were very helpful
greater selection s but overpriced and customer service is hit n miss and not very friendly