You will see the opinions of real people like you who purchase the services of Canadian Tire (Painter) in the territory close to Digby (Canada).
Currently this business receives a rating of 3.8 over 5 and that rating was based on 127 reviews.
You must have seen that its rating is good, and it's based on a very large number of opinions, so we can think that the valuation is quite accurate. If many people have bothered to evaluate when they've done well with the business, is that it works.
You know that we do not usually stop to place tatings when they are positive and we usually do it only if we have had a problem or issue...
This Painter belongs to the category of Department store.
Got some really good deals.
Found products on sale not on the front shelves and other items similar but higher in price in front.over found the store pricey
Helpful staff
Had gotten an instant pot for christmas on sale and when opened for the first time noticed that the handle was cracked. Brought it back for an exchange and was charged an extra $45 to get the same instant pot, but in a different color. Was not pleased at all, what's the point in buying something on sale if the company sells you a damaged item then charges you extra to get a non broken item? Why wasn't it a straight exchange like other stores I've shopped at?
Not many places to shop in town
Great people
Frustrating when you buy a scope at Canadian Tire to go on a muzzle loader they sell and you cant get the proper mounting plate . And there was no way to check part numbers.Even with the help of the counter person
Clean and friendly
Good ‼️
Understocked, failed to locate inventory several times.
Nice store and many good products. Staff are very helpful. I rated 3 stars based only on the fact the prices seem a bit high
Small Canadian tire and great service. Kudos!
All ways friendly good services
Positive
Had some of what I needed.
Always pleasant staff and great quality products.
Probably the most epically diverse store I've been to , full stop ! It's why I keep returning !
Everytime I go into this particular store I cannot find anything that's posted on their website even if it shows to be in-stock. The help there is minimal. No one knows anything or where to find something and they make no attempt in searching. Either they need to hire experienced people or those who like to work.
Why are there 8 EMPTY BAYS?
Not gonna lie... home boy got all my car needs and also helped me return a defective item with ease , #GlaceBayBi
Dog friendly
Smaller store but good. When they show stuff online it is actually there not like another CT close by.
Get our tires here
(Translated) On (Original) Na
This is a very large Canadian Tire. I find the service here to be really good compared to the old location that used to be down on Elizabeth Avenue. I love the local theme that they have integrated into the store. It makes this Canadian Tire feel like home. I like that there is a interactive computer as soon as you enter the store. You can put in whatever you're looking for and it will tell you which aisle to find it in. Brilliant!
Not very helpful
Access to most products however supplies tend to be low so you may find they have run out , especially during sales. Lots of parking and overall good selection.
Great store lots of products, friendly staff, nice selection
If you're in Elliot Lake and need anything, as always Canadian Tire is a great choice. They're well stocked and have very helpful staff, especially Reed, who offers grest customer service, willing to go above and beyond to help the customer.
Always good deals
Helpful staff and good sales on touchless trash bins.
Sporting goods section lacks variety
They had what I needed
Very few items from flier left and I checked the locations website for items on the drive there, it said they had 15 in stock got there none left .Did have higher priced alternatives
When u order sometime online and pay for it already you would think it would be a quicker experience when to get to the store to pick up your item, but with Canadian Tire that is NOT the case, and this wasn't the first time either, there should ALWAYS be someone at the back counter to help wit the online orders, because that is the way of the world now (ordering online) and it should be am easier experience then it actually is.
Love this place
Staff always amazing . Love this Canadian tire
Very efficient and sincere business. Staff is very knowledgeable about all involved with my service .Thankyou
Do not, for ANY reason, buy a bicycle from Canadian Tire. EVER. First one was poorly constructed and the gears/bike chain came lose on DAY 1 of owning it, and the replacement bike is already falling apart 2 months after purchase. Spend the extra money and buy from a REAL bike store. It's worth it. This is the second time I have been burnt by Canadian Tire when buying a bike... Never AGAIN! Learn from my mistakes. Please!
Great sales!!Always great service!!!
Always great prices on pet food.
(Translated) Like all the others (Original) Comme tout les autres
excellent store a bit small but all the people are friendly
Sometimes it takes a long time to get help.
This line star is not for the customer service. That was good. It was for the lack of stock. No 1157 bulb. Waste of time this morning.
Went here to pick up paint and supplies the lady in this (I'm afraid I don't know her name)she previously worked at the home hardware in GB , she was very knowledgeable and helpful and did both businesses proud. Thank you for the excellent service.
Service could be better. Sometimes you can get someone to help but it's not very often.
Loved the people
Stood in line for 20 minutes...pretty much par for the course in Estevan. Not impressed.
Always plenty of great items. Often amazing sales as much as 90% off. Never a wasted trip. Very occasionally they have limited stock on some things but generally at least one of the local stores will have the items available. Fantastic website which can be used in the store to direct you right to whatever you are looking for.
Don't like it
As of summer 2020, my store stopped allowing dogs...no explanation. After seeing ATV tires in the store weeks before, I ordered 2 of them online. Canadian Tire does not allow redemption of points online. My local store staff advised me I could order online and they would, upon arrival, cancel/refund the order and let me use my points. I waited almost 2 months for them to arrive, all the while another store had them in stock but Canadian Tire would not transfer from that store. My tires are a common size, local ATV stores stocked them or could get them overnight. When they finally arrived, Canadian Tire could not install them because they go on 10 inch rims. Yup, Canadian Tire sells tires they cannot install. I can them installed at a nearby garage, pressure was at manufacturer recommendation. It gets better...3-4 weeks later, on only the second trip away from my property, one of the tires suffered a 3-way tear almost the size of my palm. Back to the store, no warranty. One of the reasons given was they didn't install the tires. I went to corporate customer service but got nowhere. I bought a replacement (same pattern, different brand) from a local ATV dealer...$25 cheaper than Canadian Tire's price. In 2019, I bought nice new alloy rims for my 2018 Jeep Cherokee. I went to the parts desk but was told I had to order them online. I went home and tried to order them online but the site wouldn't let me. I called the customer support folks and was told I have to order them from the store. The customer service person called the store before I returned there, presumably to tell them to smarten up. I returned to the parts counter and ordered them without incident. When they arrived, I had my tires installed on them. As I am driving away, I noticed alarms on my dash...no tire pressure. Nobody told me about TPMS...these are the tire experts...right? These things happen, I suppose. I arranged to purchase new TPMS sensors and they agreed to install them without charging me for installation and rebalancing. Some weeks later. I noticed one of my centre caps was missing from a rear wheel. Perhaps I hit a pothole? I went back to the parts counter and discussed with the parts manager, who dismissed it simply popping off and told me somebody stole it...in spite of security and surveillance at my workplace and the boxer who knows about anything that arrives at the end of my 450ft driveway. I contacted the manufacturer and they shipped a replacement. A while later, a second wheel centre cap disappeared. I discovered the caps were not seating all the way in when installed on the rear. The web site said the wheels fit my vehicle. Thanks for nothing parts manager.
Canadian Tire is our kind of pride and joy for every day retail... From outdoors all around shop to car services and maintenance going through household items and handiwork tools and materials for quick house fixes. We had a wonderful experience since unwittingly we walked in with our furry boy Arlo, the personnelle allowed us to go through our shopping list without disturbing us to later, at the end gently approaching us and very apologetically letting us know that before they allowed pets inside but due to new store policies pets weren't allowed anymore, we told them that we understood and thank them for their treatment and understanding. Thanks for such a humane and kind treatment ????????????????????
Friendly staff! Lots of items to choose from in the store!
Good selection. I found what I was looking for.
We usually wait until we go to Sudbury to buy most things we need since this store is small and has a limited amount of merchandise to pick from. The Canadian Tire store in Sudbury is the size of a Costco and has plenty of product options.
Quick, agreeable service
Costumer service is nearly non existent
Always so friendly and helpful, and the kid friendly carts are awesome!
This store is huge! Staff are very helpful.
Store is full of merchandise. They have a huge seasonal department and garden centre. Staff are courteous and friendly. One of the biggest Canadian Tire stores I've been in. I also like how the main aisles are named after local streets in St. John's.
Great store
It's a Canadian Tire store... same as any you've been in before only a bit older. Pretty much has all the things.
Great people. Put a tv aside for me as I was 2.5 hrs away.
Seen kbe seen them all. Can always find what Im looking for.
Very good. Very friendly and helpful people.
Hard to find staff to assist you
Gas bar workers are very friendly and nice people. Enjoy going there every time. Rolly is a very nice lady.
For quality I go here. What I want is usually in stock unless its an amazing sale. Plus the staff are great.
Great service
Hebron way is apparently the largest store in Canada..I hope I'm sharing accurate info. And you know, the store offers everything. I picked up paper towel, a bike chain, and house paint in one visit. They always have sales and in-store promotions, which really are valuable. Quality is good here. I have gotten rubber boots (they outlasted the ones I got at Mark's Work Warehouse, and were less expensive), bicycles, dingy's, camping gear, here and I have never been displeased.
Cute little small town Canadian Tire store in Glace Bay. Can Tire doesn't have that great a reputation when it comes to car repair, but not this one! I take my favourite cars to get worked on and they never let me down!
I tryed to get some help but the one lady just walked by me
Excellent service
My first carb cost me 23 bucks ,they may cost a bit more this is my go to for any thing to fix the house the staff are friendly and will be glad to help you got good parts and auto repair ,gas bar and every thing for the home and car .
Very friendly and helpful staff
The staff in the automotive section was awesome.
What a nice change. The New owner was actually on the floor. Helping customers, setting up new merchandise. This it's a welcome positive change.
Excellent job ladies only problem is the guys always think people are trying to steal things inside backpacks so people just leave store and buy products at store next door instead.
Amazing, huge new store..m loves it...
Terrible service no cashes open self serve only. For a Canadian company no wonder there's no jobs. Greed all it is no self serve for me I'll leave my stuff their. Thanks.
Ok for a Canadian Tire. Almost impossible to find help.when you do find someone they don't seem very friendly. Get the feeling that you are taking them away from something more important. However the cash staff are great.
Would of been 5 star but only one cash open
The store probably has a great selection of products (those occasions when I'm willing to scour every aisle results in usually getting what I need, or an even better substitute) but it's hard to find anything - the sections are organized counter-intuitively, products are often in a different section that one would expect, their staff seem to mean well but are never around to ask for help (one time we actually found someone at the help desk, we waited behind the customer getting assistance, and as soon as he thanked the staff and left to go get the item he was looking for, that staff member left the desk, right in front of us), and their 'directory' has never been remotely helpful - the most recent visit I found it pushed back from the entrance semi-hidden at the end of an aisle...apparently because the big touch-screen display was stuck in a non-interactive demo mode. The website is only marginally easier to use (and at least functional because I'm not depending on their hardware but my own home computer, browser software, etc). In short "Crappy Tire" has worked hard to earn its derisive nickname, and my experiences do nothing to change that perception. It will be with MUCH reservation if and when I ever cross the threshold of this store again, and probably only because I have exhausted all my alternatives to it.
Good service. Easy checkout and returns. It was a good experience. Good selection as well.
⭐Friendly staff ➖Though there seems to be few of them ➖Isles are a bit narrow ➖Usually doesn't have enough items to meet the demand (especially for items in the flyer) ⭐Gives the feeling of a small town hardware store apposed to a big corporate run box store.
Lots of cash registers open make for short wait times. The key to my heart.
Very organized and lots of options to pick from here. First time I've been to this store and I'll definitely check this place out again
It's frustrating that the actual store isn't open but I went to canadiantire.ca is an easy option. ????
They've almost got a little bit of everything you'd ever want from a hardware+ store, plus they're both people AND dog friendly. Prices are ok. Return policy is very good. Good range of products. And let's not forget their Canadian Tire points!! Super handy! Oh, and for those who have a problem with your pet policy, perhaps they should look into your online store and services. Thanks to your pets policy, you have gained happy shoppers who can bring in their otherwise house bound pets. I try to rotate my three so they ask get a fun trip where people are thrilled to pet them
Lots of items on special in the center aisle
Typical day there no customer service in the departments.
Good service, friendly staff
Excellent
Great selection
Friendly staff. Unfortunately, the website often states they have a product in stock that is not actually there. Still, it's my adult version of the candy store
Didn't appreciate being watched like I was going to steal. Was lots of customers in the store, yet I had 3 staff encompassesing me the entire visit. Store was clean and tidy though......
There is more to Canadian Tire than tires!!!!
Absolutely horrible lying managers.. I had original receipt with everything in original boxes and because the one manager was being absolutely rude and not letting me speak refused to return my items and I called toll free number a supervisor then emailed the managers and said there was no reason for them not to return the items and told me to go into the store the next day so I went in and the other manager then called the other manager up cause the one who refused me the day before called the other one and explained that he refused me yesterday so the other manager got snarky and extremely rude and said they couldn't refund me yet i have spent easily over $2000 at canadian tire in the last two months and they won't return my 125 dollars wirth of unopened still in the packaging stuff or give me back my money from my cameras that were on sale for $79.99 yet charged me $199.99 so they made me pay an extra 120 on top of what I should have yet they can't give me my money back... Im a single mom of 2 children and its covid so money is already tight and yet they enjoy robbing single moms who faithfully spend alot of money at there store!! DO NOT GO TO ESTEVAN CANADIAN TIRE THEY ARE RUDE IGNORANT PEOPLE WITH NO CUSTOMER SERVICE AT ALL AND HAVE EXTREMELY RUDE EMPLOYEES... TAKE MY WORD SPEND YOUR MONEY ANYWHERE ELSE BUT THERE!!
Always seems to have what I want and frequently has good offers on.
In and out with product in bag. Quick friendly service
Very confusing ... Lack of employees on the floor... couldn't find workers in various depts...not typical for Canadian Tire.
Found out my wife was looking for for a good price
lots of great buys of everything
Made an online order and went to pick up. Recieved 1 item of 5. They said they couldn't locate the other items in store. I went and looked for what I ordered and found all of them in less than 15 minutes. Horrible service from the customer service counter.
They were quick to help us find what we were looking for. Very nice employees. Thank you
I gave this store 1 star because I called the store for a hour and no one picks up I called every extension and no answer
Went looking for a replacement taillight bulb for my truck. The staff were very friendly and helpful looking up the part number. I was looking for a few other things when a staff member asked me if I had found everything alright. I was surprised, as finding staff in other Canadian Tires has been difficult when I was looking for them
Found what i was looking for quickly and easily store was clean checkout staff polite.
Great store, lots of friendly staff
Great place to shop
Always great service and always stocked with flyer items
Loved the mobile ordering here
small selection, everything is always out of stock
It's like any Canadian Tire, you go there to shop sales, or you don't go at all.
It took a longer time frame than it should have to get my new tires - well over a week and a half so I wasn't happy. The Parts Services staff to me weren't exceptionally helpful or willing to do more to get the order delivered
Nice and friendly ???????????? service
Good store. Hard to find things right now, Because of renovations. But lots of staff around to help.
This is my favorite Canadian tire in the city! Its huge and always has what I need. Friendly staff, self check out for quick purchases
Good deals on lots of popular products.
Friendly staff and always helpful ????
Awesome place for car supplies, light's, snowblower, etc
Exchange place for Soda Stream C02 canisters. They do an exchange for empty canisters. Be sure to call ahead as they sell out quick. Wal-Mart does not do the exchange program in Estevan, I think Can Tire is the only place here right now that does.
Always seem to be hitting up this spot when it’s not so busy. The cashiers are friendly and there’s no one lurking 8feet behind you like there is in Regina lol.
95 cents for gas WTH this is insane
Great well stocked store. Clean and friendly staff
Really good customer service, bought a defective singer replaced it super fast and smooth. Now our new singer is working perfectly. Still I don’t know how they crammed everything into their tiny store but Im glad they do, they have everything.
Typical town Canadian Tire. Trying to have everything for everyone, so maximizing inventory space means smaller isles and crowded isle-ways. Found what we wanted. Had a wide variety of winter equipment stacked in the seasonal outdoor covered section. Checkout staff was nice.
Goog
Great staff and always have what your looking for
Had awesome service from the paint dept. Helped me find everything I needed.
This is a smaller store than I am used to but they seem to have a fairly good selection of items. They are in the process of changing shelves at the moment
Horrible service from the garage. Multiple visits to balance a new tire on a new vehicle that was never completed correctly and ended up going to another garage to complete the balancing properly.
Great friendly service
Their salespeople are smarter than the ones at CarQuest
Watch there pricing, they purposely place prices , that are wrong , then when you get to till there is a different price for product. They have excuses all the time, but the long and short of it is, it's done on purpose hopping you will just pay the price , instead of saying, no thanks ...keep it ... I will buy it from some where else. This is not a isolated, indecent. Lived in estevan for 10 years, and it happened , multiple times a year.
Looking for fishing gear.. got all I needed
My car battery keep draining out. took it to canadian tire. test everything and said need to change ur battery. starter is good. just the battery. took my existing battery and replaced a new one. took money for diagnosis + labour + battery + tax after a week, car died again and won't start my engine at all, radio runs, heater runs. means battery is good, starter is gone this time. now asking for diagnosis+ labor + new problematic parts cost+ self tow + tax i just dont want to take it to canadian tire anymore since they link up another problem and make you keep spending you money. telephone response really rude, customar service also rude kinda forcing attitude. I would go to Speedy auto instead who doesn't charge extra money to re check and gives warranty on labour as well as parts.
Awesome place
Today I tried to buy a new battery for my lawnmower by going through the auto entrance. After all that is where the batteries are kept. I could not get into the store without a tremendous amount of trouble. I am in a walker as I have a broken ankle. Turnstiles cannot be used in a walker but it did say to use the other side, which I did but that side does not open and if it did there was a bin of goods in front. Seems Cdn Tire wants you to walk through their entire store even if you are in a walker or wheelchair. I bought my battery and by the time I got to the car after all that walking I was and still am in a lot of pain. Thanks Cdn. Tire. Can't say when I'll be back.
If you like to spend money for nothing...get your car fixed here! They do the bare minimum. I brought my car into them to fix an issue because my rear tires wore down to the cords so they made me buy 4 tires ($581) instead of just two because I have an AWD and they said the issue was caused by a worn bushing so I paid them $400 to fix it and then 7k kms later my rear tires were worn down to the cords again and it cost me another $251 to replace them AGAIN and they said oh well we thought that the bushing was the issue. They misinformed me because they said there was no alignment needed in the rear. I have never had any luck with Canadian Tire mechanics ripping me off and Elliot Lake is no exception!
Huge selection of tools and not bad prices
Fella in parts department was friendly and great help
helpful workers
It was ok but could have better experience.
Canadian tire now sells mostly cheap junk. In a small community we depend on this store for small electrical, plumbing, and hardware. Always sold out of many items. I shop elsewhere when ever possible now. Sad to not support a local business
Good selection of products
Great staff
Knowledgeable staff
Staff was great and so friendly and helpful! They even let my daughter go in and watch the pink paint be made for her room. It was super sweet!!
One of the worst customer service I have ever received. I purchased new tires and one of the provided tire was damaged, I complained after few days, they replied I damaged myself and never replaced. I'll not go Canadian Tire anymore.
Super friendly staff
THE touchstone of shopping for hardware, outdoor, kitchen, automotive, recreation, painting, electrical, and more. It's too bad the HEPA filter we wanted for our Oreck air cleaner was so expensive, but what choice do we have...I know, go online, but I want to shop locally.
Quick online service and curbside pickup. Thanks!!
Charged me 90 dollars to balance wheels after saying they would do them for free
Good store, and helpful staff
Great deals at this store
Such a nice Canadian Tire. Huge selection
Decent store
Much larger than the old store with a wider selection of stock and more parking. I've never had a problem with the staff, they have always been helpful and as knowledgeable as can be expected with such a huge amount of stock on sale. If you can wait to buy an item then keep an eye out for sales because many items regularly cycle in and out of sales so you could miss a sale on an item one month, buy it at full price the following month and go in a month later and find it on sale again.
Got a bbq day before Canada day!
In my opinion it is a cluttered mess
Good customer service and they had the wipers I needed.
Extraordinary place to get all your quality stuff with reasonable price with gud payment options. Even returning procedure also its really good . They never argue with anyone while returning any item. Highly recommend place
Brutally terrible customer service. Trying to return something is a nightmare. Trying to get help finding something in the store sometimes feels impossible.
A large selection of all things Canadian Tire!
Excellent customer service and overall ????
Amazing Canadian tire
Always a great service!
Excellent service
Big store .askes to staff to help and the found what i looking for great place
Always what I need
Awesome
Very difficult to find advertised items. It seems like they are randomly placed in the center aisles rather than in correct sections
The associate was very helpful and fast. Great service and had what I was looking for in stock.
Great place to shop
I am a Canadian Tire fan, however, sometimes it's hard to find items and someone to help. Always recommend CT
Helpfull staff,nice to see!
Excellent service
Very Very slow! And they are rude. Is 6h not enough time to get a 1 item order ready? Not good.
They had nothing in stock. And one of the managers there seemed pretty "useless" when I asked him some questions. Overall bad experience. Mind you the students that worked there were very nice.
This is my favorite place to shop
Useful for finding almost anything that isn’t food .
Staff are friendly the service is good.The only complaint was the space between isles.
Dandy
Great store. Large variety of stocked items. Covid aware friendly staff. Great all around place.
Great Layout and Stock.
Purchased coffee maker and small ottoman. The young man who helped us as very friendly and had excellent customer service skills
Very organized
Very beautiful part of Nova Scotia
I'm going out to the car should have it by the end up with you guys dropping the next few days but will try again in a few weeks to get a hold my breath in a few days 6
Clean store. Friendly helpful staff. Huge selection
Great! Good discount on seasonal items. Checkout was fast!
Sharpened my skates quickly. In and out of the store in just 5 minutes.
Online inventory indicates one or two items but when you get to the store there are none.
Great selection and prices
I have had good experiences with both the store and the auto service. While to store is somewhat cramped I have had reasonable assistance in locating items from staff.
Great service
why did they get rid of their wifi
Lots of stock, and pet friendly
Constantly unprofessional. They had a mistake in their flyer and no notice posted. I discussed it with hardware who then talked to a manager and they said they would give me the paint for the last sale price - not as good a deal as the flyer suggested but fine. I get up to the cashier and she has no record of it so I have to go through the whole discussion again. So typical of this place I had the flyer ready when I went to the cashier. Going to Kent from now on
Finally, I could but a cardio equipment. Glad it was available there. I like *Canadian Tire*.
If Kelsey don't have it there is a good choice Hebron will.
Too small, cramped and dingy. They really need a new store. Staff members are terrific however and make it worth going just the same.
There is a lot of useful tools
Easy to access, super selection of products, awesome sales!
Good service
Very relaxed and not busy
Typical Canadian Tire store, good staff, but handicapped by small store size.
Great staff, clean, well stocked store.
Good selection compared to other Canadian tires
I have never been fond of Canadian Tire but this store is a solid addition for my weekend visits. My wife is always sending me there for odds and ends.
Great place to shop.
Nice place
I had only one employee in the last few times I went that actually wanted to help me pick out something for my car. The last few times I went i was told "I will page somebody" or told to go look for it in aisle whatever (after i already did) Customer service sucked.
Canadian Tire does not carry very many new or innovative products. Same old stuff each time we go there.
Great place to get garden supplies, tools, sports equipment, or even to get your car fixed at the garage, but it is pretty expensive in there for my liking
Good prices & selection
Large and spacious with self check out
Good sales for christmas
Wanted to get stuff on sale but worker refused to go to the back and get it
It's a Canadian Tire store, if you don't know what it is, well, you are on a Google app currently, look it up. This one is exactly like every other Canadian Tire store that exists in every Canadian city. Get a barbecue, get some all season radials, buy a bucket of paint, who cares?
Ask clerk for more stock available.
Had purchased the wrong winter wiper and the two people in customer service were excellent in getting me my exchange with no receipt.. very friendly staff and helpful.
Went to Canadian Tire to get a socket. Walked around the tools department for 10 minutes and no sign of any workers to unlock the cage. Went to Customer Service and the lady paged for a guy to come see me in aisle 2. 10 minutes went by and nobody showed so I went back to Customer Service and the lady paged for a guy to come help me again. Another 10 minutes went and still no help. So I gave up and gave my business to someone else. Terrible service!
Usual Canadian Tire superstore. Good service.
Always have whatever you want to down to the most particular item, its amazing
Cheap prices
Nice store close to national planogram standard making it easy to find things
The worst place to get service ! Now I know why People call it....... "Crappy Tire"
Young fellers in the store were great. I asked for something that they were unfamiliar with, quick system search got me exactly what I was looking for.
Good deals and lot of choice !
It is probably the largest Canadian Tire in St John's. It is decorated beautifully with a nautical theme. There are beautiful model boats hung from the rafters all over the store and they have the street names of some popular St John streets naming their isles
Went in to kill some time awesome stock in store
Great store
Best kind
Friendly staff good sales
Everything you need
They don't have as good supplies as they used to
Love Canadian Tire, Glace Bay staff is awesome, always helpful and friendly.
The best place to shop. It has most everything you will need or want.
Laurie was wonderful! I was in a pinch and she pulled all the stops to make sure I was on my way and ready for my bike trip. Thanks!
Found what I was looking for and more. I like the layout of the Hebron Way location.
I noticed a good selection in darts and accessories.
????
Had good prices
I really love this store. I need help with 100 of concern about my car kind of new to cars. Methew in Auto parts help me selfless. Answer all my concerns ???? Thanks Methew
**SEE EDIT (Knowledgeable staff especially in the auto department, never hard to find someone to help you. They have a lot of inventory but that being said, the negative is narrow isles throughout the store. You can barely push a cart without banging into corners which I find difficult with three young children, so it's noticeable for me.) **EDIT when I was asked to write a review, I mistakenly thought it was for the Canadian Tire in Espanola. The review in brackets is for the Espanola location and the difference is that the isles are not as narrow or difficult to navigate in Elliot Lakes' Canadian Tire and I would not have removed a star from my rating.
Best Canadian Tire in town
Better personal service than other locations
On every Sunday morning, one of the busiest time, they only have 1 cashier before 10 am. Do not shop before then because you will have a minimum 45 minute wait should you be customer number two. This was my case and it piss me off.
Did not have what I was looking for. Will have to order online.
Piss poor autoamotive work, went to this location to get two studs replaced and new lugs for them. While the work was being done the service receptionist recommended I get the back brakes done as well, I told them to go ahead.When I picked up my vehicle the studs where replaced with studs that were TOO SHORT. (Lugs were catching approx 2 threads. IF THAT). After speaking with a Store Manager “BJ”, he took a look at it personally and then said he wasn’t sure if it was correctly done, rehiterared he knew little about automotive work, and would get a mechanic to look at it with me. A mechanic named “Jason” came and took a quick look at it and said it was completely normal and they use aftermarket studs that are usually not the same length ALL THE TIME. Then said Napa (about a kilometre and a half away) only had one type of stud for my make/model vehicle. I called Napa personally and was told they offer two lengths for my vehicle and have had many in stock for a while. I proceeded to call a DMV inspector who informed me that from what I was telling him the job was inproperly completed and should have at least extended slightly past all internal lug threads. Trusting the DMV inspectors opinion over the knuckle-dragging quality service manager, I returned to the shop and requested the studs be replaced correctly with the correct part for My vehicle. They then said I would have to wait an hourish for a parts delivery. Went and picked up my own parts on my own dollar and delivered them with my vehicle back to the shop. I requested they also look at my brake pads as the same mechanic did both jobs “Michael” informed me. The studs where replaced properly and I was informed everything was fine. Finally, or I thought. After the next two days of light duty driving around my drums were getting very hot to the touch. Indicating somethings wrong with the pads/hold down assembly which they also replaced. Brought it back again, third time, and was told to leave it with them. The cause apparantly was from the mechanics work, and was rectified. Expected better from a corporation such ad Canadian Tire, store owner blatantly ignored calls and messages. He then got a store manager with from what I gathered had absolutely no idea about the situation/automotive work in general. OH, but they replaced the cost of the two studs they initially incorrectly installed. ($6.00 approx). So after a $400ish dollar invoice and having to miss work, to get this properly recitified. an argumentive store manager call and a less than $6.00 refund was what I got for my troubles, I’ll drive a horse and cart before letting them even inflate a tire on my vehicle.
Great store, very big with lots of friendly helpful staff, awesome seasonal garden centre - only complaint is the online inventory on the website isnt always %100 accurate for some reason, otherwise it's always a great experience shopping at this location!
At this Canadian tire, you are assumed a criminal until proven otherwise. You have to be "buzzed" out if you leave without buying something and during peak times there's a security guard actually asking to see your receipt after you've been checked through the cash register. Not going to happen. It's laughable how a retailer will react to its own obvious loss prevention issues with such a disregard for basic customer service. For starters, try changing the culture of apathy amongst your own staff. Pointing out the aisle to seasonal goods is not as laborious as an associate may think and should not interfere too much with your 11:07am daydream.
Everyone is really helpful and they got a large variety of products.
Great "I need something.." store.
They have what I'm looking for
Excellent selection
Well organized and lots of staff to assist. Did not have the same selection of what I was looking for as other locations. Very helpful staff.
Best Kind!
Automotive staff are good characters, management is horrible, main floor is very unorganized, tire stock gets messed up a lot. Wouldn't recommend Hebron Way for anything other than a candy bar and a quick chat.
This store has a nice layout
Nice store. Most everything you need.
No one has a PAL to sell firearms on Saturdays and the sports (hunting/fishing) has next to nothing.
Great hours. Good selection. Conveniently located.
No tills were open, only self checkouts. Other than that it's alright
The service desk is the worst.The guy at the reception have a really bad attitude towards customer.applied for a credit card and my friend had to wait 35 mnts for someone to make a call to the customerc care and get the paperwork done I even missed my class Usually when u get approved it prints out in the slip and it didnt They can do a lot better woth their custoner service
Felt like a criminal, rent-a-cop security at the exit wanted to check each shopper's receipt to confirm their purchases. Creates a backlog at the exit. Last time shopping there.
Always a good experience in Gander store.
(Translated) Not big, still good. (Original) Pas grand, quand même bien.
Good selection and average prices, location could be more convenient.
Bought 4 tires and next week went to change tire. The y said it is not the correct one. I agree I don't have much knowledge about tires. They correctly used that and made me to buy 4 new rims ($310). BEWARE of 40 Hebron wy, they are good at cheating if you don't have knowledge about vehicle. 50 Kelsey Dr is best!!!!! This is where I usually go, but this time for some reason I had to go Hebron.
It was fine. They had what I needed. Friendly staff!
I have always found the staff friendly and helpful, and the range of products is great.
Always a few good deals weekly
There are lots of things here. I was impressed.
This store is a waste of time . I try to shop local however they never have the sale stuff out. Hardly ever carry what I need . I find myself having to go to Espanola to get items that should be in stock for a sale .
love Canadian tire but Glace Bay store is so small and dated. They do have some great staff members though.
Friendly atmosphere but small store. Unable to carry everything.
You guys need to stay open later then 5 o'clock no one gets off work till then anyway what kinda circus are you ppl running there
Great store, with fast checkouts. Most always have stock on pretty much everything.
I love the online search engine, tells you the aisle and availability and amount of the thing you're looking for. No more asking around.
Great service band friendly
Hard to find help, what I am looking for is not always in stock!!
Decent customer service and helpful staff.
4 employees behind front desk all grown women almost walked put poorest service i ever had EVER
Regular store is ok but I asked about chainsaws and the guy sais they were in the garden centre. I'm not an idiot but could not find a way in to it and the outside gate was still locked. I guess they didn't need to sell me one.
Amazing staff. Best can tire I've been to in Canada
Great store.. Very friendly and helpful staff. I had all my questions answered.
Small town Canadian Tire store with a decent selection.
Like the store wish it was bigger so much stuff jammed in a small store .
Ups and downs but generally good enough I guess for Elliot Lake?
Good place. Easy returns.
Elliot lake Canadian Tire one stop place get everything u need
Great customer service tonight, even when we were there so close to them closing!
Easy to social distance, the total number of customers is actively being checked and the store is well stocked.
This last visit to Canadian Tire was awful. We were to pick up a kayak, which was purchased as a gift and to be picked up today. We went there and the kayak was nowhere to be found!! Five or six employees muddled about for over an hour, with no success finding the paid for kayak! My partner, because of a trip planned this week, purchased another kayak at $100 more than the one purchased, as a gift. Further to that, last Fall, I purchased 4 tires and some other items valued at over a thousand bucks. When I got to the till, the cashier asked me for around $300. I mentioned that couldn't be correct. She could not have charged me for the tires, which were $600. After a few minutes, fussing with the till, she assured me that the amount was indeed around $300. I paid her but when I got to my car, I could not leave the parking lot. I went back to the store, explained what had just occurred. I insisted there was an error and paid the $600 for the tires!! Cashier training: fail!!
Went in looking for skates. The guy in the department had to get the skates from the top shelf. I asked him to get a second pair after and he said "just leave me alone." He got the second pair and walked away from me.
You always provide do what I need
The staff at Canadian Tire is second to none. Their selection is impressive and their prices fair. I highly recommend this store.
Agree
Employees very helpful!
Dog friendly store!
Great
Easy online ordering, to pick up in store. Staff very helpful and friendly
UNREAL is the only words I have....I visited the previous evening and was told there was NOBODY QUALIFIED IN STORE WORKING to operate a scissor lift, as the item was stored in a "high bay". The hour was late so I accepted that, and was assured that somebody will fetch it tomorrow morning. Upon calling back the next day to advise of my pending arrival for the product, I was told that the item wouldn't be available and removed from the high storage for another 2 weeks to a month!! Way to serve your customers, especially with 3 in stock that aren't selling because it is a seasonal item. The manager is useless and apparently has 0 desire to move product or serve his customers.
staff shortage and cashier rudeness
Staff pet friendly at this location.
There’s one guy in the service department is very rude to customers. I don’t want to point out his name here.
Never seem to have what I'm looking for.
Nice big store
friendly staff and always great specials on tools.
Just about a one stop shop.
Easy to get around
Store can get crowded. They're expanding / remodelling now. Sometimes staff can seem a bit grouchy or snappy with you. Online orders could be better as the app will tell me it's ready when it's not and staff will act like it's my fault for coming early.
Never enough staff but great deals.
This is one of the older of the Canadian tires but it is actually a pretty good layout and it's in a good location.
The staff at this location are great, I just bought two kayaks here, and its where I buy most my fishing equiptment.
Great spot when they got inventory
Love the layout and the Newfoundland theme
My dog and I liked the pet section.
Always a great location to visit. The staff are knowledgable and friendly. The checkout experience as fast and efficient.
Mediocre cramped store. Does not live up to CTC expectations in service, selection or convenience. Very disappointing experience.
Big store.
You know, Canadian Tire used to be mostly auto parts, been going there for close to 50 years. Over time they have added to there product range and now sell most household and gardeners goods too. Shop wisely for amazing weekly specials! Picked up 40 watt solar panels for 70% off today, solar power to run our greenhouse electrics.
Not very well laid out. Hard to find items
It's your standard large hardware store.
The service was great but I had an appointment at 1:30. I waited in their lobby for 2 and a half hours for a simple tire change.
Rarely ever the stock in store though shown and promoted online.
You never see no stuff to ask for help you have to hunt them down. Their garden section it's all half wilted and no but I go there again if I have to but otherwise I won't
I give this place the worst possible rating I can. I had a manager of the store named sue threaten to call the RCMP on me after I questioned her on a price check in the store. Then she lied to me about why the price was wrong and I called her on it. She then caused a huge scene and actually argued with me in the store over an $8 price discrepancy, and said she would have me removed from the store, for simply questioning an unclearly marked price. This place is a complete joke. This lady should be fired! Seriously go to Walmart or anywhere else. Support business that actually care about their customers. This lady doesn't deserve to have a job. Ide give a 0/5 but 1 is the lowest I can go . SHOP ANYWHERE ELSE
So far has everything I need.
Great auto and in store service. Like small town.
I love Canadian tire. Everytime I go I there, there are awesome sales which pushes it to the top of my list of favorite stores. I have never had a problem with returns either. Staff is always friendly, knowledgeable and very helpful. They have a good android app too.
Need more people working, we as customers should not have to look for a employee to find something!!!
Well it's Canadian Tire. What more do you need?
Canadian tire is what it is. It's CT...
Great value on many tools
What lacks in supplies they make up in customer service! Edit 2021: Best prices for fishing gear, and very helpful staff. Big line ups since covid, but I'm glad they're open again!
Beautiful big store. Service was awesome!????
Alright
They are always helpful and efficient! What a great team
I had some issues this last time I went there, however as I was leaving the parking lot in my vehicle, one of the older women that works there asked if she could help me. And I was able to get my $200 item. It's a very busy place, the staff is hit or miss, the good ones are so busy they don't get to stop.. while the other ones stand and look at the wall. I would go back, but it's hit or miss.
Great place to socialize with friends also
Always a great experience when shopping in here.
Completely useless since covid. You might as well shop at Amazon as you will get better service there. Nobody will answer the phone and if they do, they'll just transfer you to someone that doesn't answer their phone. Update: I called the number that was given to me. It's just a generic Canadian Tire phone number. I was put on hold. Probably "because of Covid".
I'm a big fan of this location ever since they moved from Elizabeth Avenue to Hebron Way. Improvements over the old one include vastly better parking, a larger building as well as a more attractive retail environment and more efficient layout for the customers. In addition to these features I am LOVING the order online and curbside pickup (or in store pickup). Especially during the pandemic this has been incredibly practical and much appreciated. I also need to mention that on my last visit in store I was very impressed by the friendly and helpful staff especially the girl at the checkout. I don't know her name to give her credit but she was on the furthest right and was super friendly. Keep up the great work and I'll certainly be using this location again.
Had good help from the plumbing department Saturday
Love this location. I find the service great. only thing i didn't like was no was there to serve me. It was self check out only. I didn't use them and don't plane on it. That was a loss of $500.00 that i was spending there. Walked out the door with nothing.
Decent store, should be bigger
Good selection of products, but some of the staff need a lesson in manners. Others are very helpful.
Small store but clean and well stock for the size of store.
Had the unfortunate experience of dealing with customer service today to return an item. It was excruciatingly slow. The experience made me wonder if Canadian Tire uses this tactic to discourage the return of items. I imagined the staff playing Tetris on the terminals while pretending to help people. That's the only explanation I could come up with for how slow their customer service is counter is.
Hard to find anything.
Good
It was a great experience. I asked for and got assistance in a friendly and timely manner.
In and out. No wait
Very small, cramped store with tiny isles and small inventory on hand.
Nice community store
Store is quite small and cramped. Hard to get around.
Awesome, staff is very friendly
Employees helped get a second product of the same item when there were none on the shelf. Excellent service and friendly staff.
Another Canadian Tire location with much the same layout and design as others in the St. John's area. However this location cleverly named the isles based on Newfoundland locations. Store is also dog friendly so bring your favorite puppers along! There is a variety of household items, tools, automotive, and service bays meeting most all your daily requirements.
My favorite branch of Canadian tire. Neat, well stocked, and I always leave satisfied with all the things I need.
Must say Canadian Tire is a awesome place to shop great deals when you shop here. Love shopping here :-D
Nice to go into the store.always great service .
Just now, making a purchase. Only one in line. Debit machines not working. Had to use a second till. Waited for service while the two employees (one possibly management) had a conversation about a 3rd (I assume) ex-employee. The place could use a customer service lesson or two.
Great place to get your tools and frying pans - always a great sale on.
I got a great deal on Goodyear Wrangler Duratracs for my FJ, $500.00 Off because they were on Sale, check them out Online or weekly flyers you will find a deal on a lot of things you may need. Service was excellent, the tires are great and I will buy them again, along with other stuff I need in their Store.
Lots of sales
A good neighbourhood Canadian Tire !
Alot of times you will need to go to the Sydney location as they have a small store and don't carry as much inventory
Just an awful group of people working there
Good service
Had trouble finding product, found peter who helped me and was very polite and a++++
Customer service was very good, Deb H was very pleasant as always.
Lots of selection and the employees are helpful
Lousy staff attitude!!
Wheres your staff?
Canadian tire Digby N.S is one of my fav stores. I got my ride on here, my generator. I get oil changes here undercoating. Tires and tools awesome store and the staff is always helpful.
Good things, too good prices ????
Clean, fast service.
The only box store in East End St. John's that doesn't feel woefully inferior to the norm. CT online inventory works awesome without excuses.
Everything I need is here.
More than just tires
Always find something I wasn't looking for at a great price. Staff always make you feel welcome.
Typical Canadian Tire store. Good selection but understaffed.
Quick, friendly service, they were very helpful at the automotive desk. The cashier was very friendly as well. Great store, great service.
This location has been pretty amazing during the Pandemic!
Always liked it
Best CTC in Newfoundland. Great staff and variety of outstanding products. Love this store.
Good selection, friendly staff and handy location.
Everything you need is at Canadian tire .
Carolyn at customer service was awesome. She when over and beyond for us. And the new lady with short brown hair did an awesome job walking me thru my first MC payment;-)
You'll find what you need there.
Poorest customer service. Exasperated and rude from the go. No smile no service. Don't bother asking questions.
I love this store and do come ofen..the store is clean n organized , very nice staff. I always find what im looking for ..for any occasion all around great store , people, very satisfied. Great job to everyone keep up the good work heres to the new year :)
Terrible, service is beyond slow, it's ridiculous
Best stocked with all sections easy to find
The automotive department wouldn’t honour a certificate for a free oil change that I received at a charity event. The certificate had NO expiry date. Super disappointing experience overall.
Good location good selection okay prices but unbelievably busy at lunchtime today. What the...????
Has just about everything you will need from a great selection of products.
Always our favorite stores.
Its canadian tire ...
They always have what you want with excellent service
This is a big Canadian Tire store with a great selection. Lots of free parking and never too busy. Staff are helpful however self checkouts are also available for those in a real hurry. Of course prices are reasonable as well.
Free Wi-Fi in the automotive waiting room. Comfortable and quiet. I found them quick, and reasonably priced
I've never been to Soviet Russia or North Korea but I expect that the experience of shopping there would be similar to shopping at this Canadian Tire. There are security contraptions everywhere, which I can only assume are there to make up for the lack of staff. Signs proclaim that the store reserves the right to inspect personal belongings, as if they're law enforcement. Police can't search me for no reason, so what makes you think you can, Crappy Tire? They also had a receipt checker at the exit for a while. Hint: Costco has one because it's part of the membership agreement. You're not Costco. CT has no right to touch any of my personal belongings, and AFTER I've paid for something, it's mine. Putting up signs doesn't override the law. The aisles in the store are very narrow and cluttered, it's difficult to get a shopping cart around them, and woe betide you if you run into someone else with a cart in the same aisle. On top of that, the stock shown on the Canadian Tire website is often wrong. When it shows that you have 30 of an item in stock yet there are none on the shelves, something is wrong. Kudos to the staff members for doing the absolute bare minimum to help, too.
Clean, friendly staff
Found what I wanted
Awesome
Friendly Customer Services enjoy shopping there
Beginning to look like spring with this location featuring some garden supplies out front. Some good instore deals as well. Sometimes difficult to find an assistant on the floor for advice so be prepared to know exactly what you're looking for.
Awesome store ...knowledgable staff
Staff are friendly
Awesome variety and friendly staff
Some of everything
Got what I went for. Excellent service from one young clerk.
Just love canadian tire
Thanks to Tyler and Peter for going over and above customer service to help me get my stuff today!
Its a big store has a good stock of the sales
Everything you need
Great selection!
Great place, always has pretty much everything you could need for outdoor activities, construction, gardening, or otger items youd assume a hardware store would have
Dirty,massy and unplaesant personal. I am surprised. Boris
Master craft tools are junk
Worst Canadian tire ever.
Nothing to say. Will travel to Espanola anytime!
Great service. Friendly folks
Excellent service
Good staff. Good selection for store size
Some wizard employee with a mainland accent found the cordless screwdriver I was looking for almost instantly. 5 stars.
Great staff and product selection.
Great customer service and sale prices!
Trying to shop here during renovations is terrible
1st time into the store and the staff where very friendly and helpful
I would give zero stars if it was possible. My wife wrote an email complaint to the store owner last week about a terrible experience we had with the clerk who was on duty at the service desk. Have not heard a word from the owner as of yet, five days later. I noticed that the owner only seems to respond to the good reviews on the web site. Some of the staff need retraining in the customer service department. I will no longer be shopping here in Elliot Lake at this Canadian Tire store, I will now be going to Espanola if I really need anything from Canadian Tire.
The one star says it all, most would agree.
The Elliot Lake online service is a joke. When I placed an order online at 11:30 am, the Point Of Sale online inventory shows they had plenty of the item on stock. My store pick up was assigned as the following day. I immediately received a notice that the order is being process. I noticed the store inventory started to decrease slowly. The next morning, I noticed the store inventory slowly decreasing to ZERO. At 12:30 pm, I received an email that my order has been CANCELLED ( not by me ) and no rain check. Why did they fill my online order at the last second??? Filed compliant with a reference number to the corporate office. No response from them either. Everywhere else, Canadian Tire is doing a fine job building their online pickup service. Not here in Elliot Lake.
Good selection and good pricing, the young man on the check out was friendly.
Went in for an oil change, called up my previous bill $89.00 (in Ontario) said that they would do the same thing. My fault assumed that the price would be the same. Instead it was $132.00 and they gave me back 2.5 liters of oil that they didn't use (opened a 5 liter container and charged me for the entire container).
Great variety of goods and always have the paint and painting tools we need.
Store is very large and has a wide variety, they recently started cluttering the aisles with shelves in the middle. Takes away from the appeal of the store.
Terrible terrible service!!!
Many tools bundled for cheap
Canadian tire I'm not a big fan. Lots of everything there but not enough staff.
Had what we were seeing on sale
They dont allow dogs in the store anymore? I have been bringing my dog to canadian tire stores across the island for years, today i was stopped at the door by an associate. Guess i wont be shopping here again
Great store
Staff was helpful finding what I was looking for
Love going to CT but hard to get help when required.
Most of the staff are friendly and helpful, they do the best they can with the limited space they have. One cashier, who I assume is the head cashier, is extremely rude and overbearing. On several occasions I've witnessed her belittle and berate other cashiers and customers, including myself on one occasion. I've heard her talk about customers who were only a few feet away at the next cash register. She needs to be fired ASAP. I WILL be talking to the manager the next time I witness such disgusting degrading behaviour. It's nice to see the new managers fire some of the other ignorant people especially those who worked in the parts department for so long.
Great customer service. Very friendly and helpful
Great and friendly hard working staff
Found what I was looking for. No long lineups to get checked out. Pleasant shopping experience.
If something I absolutely need that isnt available anywhere else or Amazon doesn't carry and it's on sale I might go here...might...
Excellent service, almost excellent selection.
Loves it
Great service
It's a good store unfortunately it's out grown in space so sometimes it's a little crowded
The garage was awesome the girl that was the mechanic did amazing
Last 2 visits where excellent. Very very pleasant and professional service.
Considerably smaller than most modern stores, but it has a good selection of what you need, also has a gas bar
Crappietire qhat can I say?
Great product
My preference CT location in the city. Friendly staff and room to pass people in the aisles.
Gun and rifle selection sucks! But better than no guns I guess.
Out of stock on items in flyer
Had 2 shopping carts full and a set if tires, didnt realize pets are allowed in your store. One got too close and I had choked up and gotten sick. I left everything where it was and left your store. Your regulations are making customers sick. I can see an assistant dog being allowed but any dogs at all? Anyways your store lost about $1700 before taxes because of this. I will not be back until the regulations are changed and I am able to shop without checking. I am extremely upset that this occurred to me!
Complete joke. Staff has no idea what's in stock and if they do they have no clue where it is. Then when you ask them to find something they hide till you leave. Assuming you can even get an employee to acknowledge you at all.
Staff needs to smile more and be more friendlier
Good all around service and return policy
Great stock and service
Staff was very helpful ????
Customer service isn't the greatest,but igot what I needed
Found everything I was looking for
knowledgeable friendly and helpful staff. for those people not into cars like me. will assist and help you install it. appreciate it. thanks
Waited 15 mins for service at the automotive department, one guy working and he said the same thing to the customer over and over again while the line up built up! Very poor work practice in my opinion
Great place
Brutal Customer Service - Typical of Crappy Tire
Poor customer service I called them 10 times nobody answered my calls
Had what I needed and the service was great as usual
Sometimes sale items are not available but on this trip I got all that I went for.
Very poor customer service, staff just don't want to help customers.
I did not buy anything how did you know I was there
Need bigger store ASAP
Dave is great
Great place
lots of space. same products in a lot of places to make store look full.well organized.
I like this canadian tire except the last few visits theyve had zero people on cash and had to use the self checkouts!! Not a fan!
Great help with finding a bike for our son. The staff was knowledgeable and politr
good place to go shopping
Purchased a "PowerSport" battery a few weeks ago. Brought it home and took it out of the package. It was undersized but the salesperson recommended it would work since it was a 12 volt and meant for quads, boats, and sea-doos. After following the instructions and trickle charging the battery over night. I hooked it up to my quad and it wouldn't even turn the quad starter over. I bring it into Estevan Canadian Tire to exchange it for a larger battery and id pay the difference. The salesperson couldn't test the battery and suggested I come back the next day (an hour drive for me) so I could speak t to the manager because it was his day off. Refused to help in any way. Assured me it was my fault that his salesman recommended me a smaller battery. Refused to return or exchange it since the battery acid had been used in the battery. Don't know how one would charge a battery dry to test it to make sure it would work for an application they assured me it would be sufficient for. Battery had been used once and set in the porch until the next time I came into the city to return it. I had original warranty card and receipt but was still met with an aggressive "you bought it, it's your fault it doesn't work". This is not the type of professionalism I've come to expect from Canadian Tire. Not impressed, do you own research before listening to the salespersons "professional" suggestions.
Got what went for.
Dog friendly
All good,
Find myself searching for a floor employee when I'm looking for something. Good service though when you can find one.
They usally have it all
Friendly and helpful staff
Great sales today
great
Clean and organized
Glad they are building a big new store.
Excellent
Be careful having automotive work done at this Can Tire. They will replace parts on your vehicle that don't need replacing.
I don't understand why a store that big only has 2 people on the floor at 730 PM I couldn't find any help at all in the store
Always great service from the bys in the auto department :) Kind staff and they do their best to make everything go smoothly!!
Wow this is a beautiful and huge store!! The lighthouse and boats are really cool!! Very nice and friendly staff (talked to 3 different staff during visit)!! Probably one of nicest CT ever been in, and I've seen tons across the country including largest one in Edmonton, AB.
Wish it was bigger
Good with returns
The quality of items in the store is great. Employees are very helpful and friendly.
The things that you go in to get that are supposed to be there are not there or the staff dont want to look for the things you want
Good
Was there with my buddy getting his Inspection done
Just got a tire changeover done and it went very quick and easy
Great department store. Broad selection.
Large store but layout is confusing. Does not seem to have the same flow as the previous store on Elizabeth avenue.
Had an issue with having tires put on my pickup truck (they couldn’t get the tires off & they were rotated 3 days before)then less than a year later and not even 20 thousand km later the tires had to be taken off the truck , contacted the store , then corporate, then cooper tires. Had a call back from store owner asking me to bring my truck and tires in for pics and inspection a couple months ago and haven’t heard anything since?
Service was good
Tried to RIP me off over 800$. Would love to talk to the owner about this
Always good
Really love online shopping with CanadianTire. Renovation at this property is long overdue and certainly a welcome change to the area
Horrible place to deal with. Girls at customer service were super rude. Manager came and she was even worse. All we wanted to do was return an item NOT USED they were mean about it. They blamed we used it after seeing white stuff on it which was from then packing!!! So they try to find another excuse. Let everyone I know not to buy from Canadian Tire if they that strict you can't open to look at it!!!
The staff was of great service!!!
Decent products and sale prices, but the self-checkout technology is a pain, especially when they have no cashiers on.
Lots stuff to.choose from. Love the store
Found what i looking for with no trouble
Great service!
Every time I go in I look for Drew this young man is amazing his knowledge is incredible love shopping in the Digby store
Old woman on cash was rude and she didn't know how to do a return
Had exactly what I needed
Excellent service
Great service !!
Nice CT. Small. Has all the products I look for at CT.
A very friendly staff employed at this store.
Service is above average. Costs are average, look for sales.
Convenient place to shop. Good rewards program useful at several other stores.
In and out in no time with great help from staff loading the new snowblower in the back of my truck. Great job my buddies. Thank you for the help.
Always a great place to go . service is great
They were very rude once again...
Auto center is a big rip off..brake check cost me almost 200 dollars...no parts change..
Great customer service, employee went above and beyond to find me the item I was looking for.
Lots of helpful staff. Very direct and to the point. Lots of variety for a medium sized town Canadian tire. Garage has been known to overcharge but is always ready to make it right when you notice the issue! Always has some sort of sale event happening. Most of the grocery carts have seat belts that aren’t broken which is a great change when you have two little ones to bring in. Great for rain checks. Auto parts staff is a bit understaffed at times but for the most part is very knowledgeable. We frequent here almost every week and very rarely is it a negative shop for us! Overall a great experience Would recommend to any do it yourself-er or auto enthusiast.
Staff always helpful and pleasant
Had what I wanted but they had only one cashier on People in front of me had a pocket rat ( dog) and the cashier had to get out her jar of treats and pet the dog ,all the while the rest of us stood there looking at each other and our watches.
Lots of deals every day ..great staff ...quality products...A+++
Very disappointed in this Digby store. I have medical issues an they no it. Not allowed to shop there after I been shopping there the last year. Last time they let me in they announced over the PA that there was a man in the store with no mask. Very unprofessional. Funny cause all other ctc stores would let me shop. They have lost my business for life. Thank god for Walmart an Amazon.
Great store ! Very organized!
Terrible customer service from the manager of customer service..... should be fired and someone a little more professional can have a job.
Great service
I would like to publicly thank Vehicle Service Representative NICK in his way of dealing with a huge situation that developed concerning my vehicle. He dealt with it professionally, with understanding and made me feel that customer service is still alive. Also, much appreciation is given to JESSIE, master mechanic, the service manager and the shop staff. All of them made my visit there a good experience. The situation that had transpired with my vehicle at Canadian Tire was of no blame to the company or its fantastic staff in that department. Every one went well above and beyond my expectations. My hat comes off to their customer service. Once again Thank You !!! Sincerely, Thomas Cowan.
It's way better than American tire
Selection is good but as with Can Tire in general everywhere it is very hard to find staff to help you.
Great service. Always seems to have what I am looking for.
Gave donations to our Atv Fun Run 2018
I own a mobility bike and they moved a display so that I can get out easily good store good people.
Hey, great service....
Excellent service
Just bought a very nice patio set there and the guys that helped put it in my truck were awesome, very friendly.Got the set home and had a small issue. Talked to Sue , one of the managers and got everything taken care of with no problem.Great experience, thanks so much. Should have paid more attention to the guys names, thanks again guys.
Deals at Canadian Tire is always deadly. Just don't buy anything you need asap, chances are it will go on sale for 50 or 60% off. Loves the tools...staff is always nice. Store is pet friendly and both my doggos have always gotten treats
Prompt, courteous service!
Absolutely terrible experience with this store, would not recommend it to anyone. I placed an online order for tires and still hadn't heard back by the next day so I called the store to check. Was told it wasnt processed yet and no one was in to do it but there were 4 in stock if I wanted to cancel my order and just come in and get them. Went to the store, asked for the tires, was told I could get them on now so I put my car in and waited. After a half hour someone came and told me they could only find 2 tires so I could have 2 today but had to wait for the others. Someone else said they were going to check the trailer for them first, so I waited again. At some point I noticed my car was off the ramp but with the old tires on it still. No one let me know it was down, and when I went to ask I was told they still cant find the tires so it couldn't get done, but theyd get a manager to try and do something for me. After waiting another 15 minutes for this guy to show up I was told too bad because I placed an order online even though I was told by them to come in and buy them. Almost 2 hours wasted with nothing to show for it. I'll be telling everyone to avoid this place if they have any other options.
No need to travel outside of Canada to see natural beauty at its best.
Great! Great service from Debbie at Canadian Tire Elliot Lake.
Verygood no troubles
Good prices and purchasing
Large Variety of Products and Friendly Staff!
Good.
The customer service sucks Waiting in line 25 minutes Only 2 cashier on with a line up with 17 ppl in Not going back there any time soon
Canadian Tire is always a great place to shop for numerous products and it carries quality brand names. There is so much product there, things are overwhelming and sometimes products are difficult to find. It's a great place to shop for xmas items and much more. Parking is good most of the time but once November and December come, early morning and evening shopping might be your best opportunity.
Best tools
Website says they had 5 of the item I wanted so I go to store an non on shelf asked for assistance got rude lady who didn’t want to find the item for me. Off to Weyburn I go always something with this store another reason I shop out of town.
Great store. Usually quite lucky getting what I want in stock. I also use their app to do online shopping from home with in-store pickup a few hours later.
Do not bring your vehicle here for anything other then basic repairs unless you wish there to be further damages and problems.
Not a representative in the store approached me for anything..which I enjoy...don't ask me if I need help im not handi
Very bad service getting parts or service sometimes they are there and they are not
Product was located by staff , Thanks
Good COVID -19 social distancing protocols
Awesome service and very friendly
Often can find a good deal.
Service was fast and reasonable.
Cluttered no covid protocol followed consistently. Went there today (May 13), shocked that all but one cashier line says "no cash accepted"!!
Always tops and great staff at this location
Had a good selection of faucets. I did get asked if I needed help.
Worse Canadian tire in Canada,there so bad that the head company wont even come good for there mistakes.If your dumb enough to get your oil done there make sure its not over full and ruin your motor...............Crappy customer service,so worth the drive to Yarmouth if you really need to go to CT at all.
This Canadian Tire is one of the neatest, most organized stores I have shopped in. They generally have sale and flyer items and the staff are friendly and helpful.
Like
Big space, clean store. Staff were helpful.
Nice place to shop, not over crowded.
Wow
Now here is a Canadian tire that has everything that you need under one roof and more! We enjoyed our visit here, lots of snow, a real winter wonderland.
It is what it is. No staff, and what staff is there is worked to death.
Worst Canadian Tire!!! Basically accused me of stealing because my babies diaper bag is a backpack. When we questioned the "policy" we were told that we didn't have to shop here if we don't like the policies. Rude employees and managers.
On Wednesday 19 February 2020, my wife and I attended the Elliot Lake CTC for the purpose of purchasing snowshoes. We were assisted by a store associate by the name of Terry. This gentleman has the patience of Jobe. He went above and beyond any service we have ever received at any big city CTC. He retrieved at least three different sets (brands) of snowshoes for each of us, and ensured that they fit and that we were comfortable with our purchase. This gentleman is a real credit to his store and should be recognized as such.
Couldn't find help for a while. But staff was nice.
Large store so even when it's busy it don't feel crowded. Pretty good for keeping stock of everyday items
Service was good very helpful staff with the purchase of our kayaks
Needs to be bigger and updated on stock
Terrible. Went several times over the summer to buy high end items that showed in stock but "can't be found." Some staff is fabulous, others are quite inefficient. One of the worst Canadian Tire stores I've shopped at.
Canadian Tire is always Great!! Awesome Staff!!!
Bought AA batteries.
Always reliable, great selection, prices. Everything is where it should be and the app has yet to fail.
Great store, and puppy friendly!
It is terrible 20 people in and one till open 5 people put what they were getting and walk out . People out of work and won't hire anyone ever sick
Helpful and fast checkout service. I got everything and more than I needed..????
Lots and lots of products to chose from. Main walkway has lots of clearance items. Always something there to add to cart :)
Great selection, staff and locations and if your local store doesn't have it you can order online from another store and have it 2 days later at your door cheap.
As always a wonderful place to shop. The staff is always so friendly and helpful
Good service all around
Quick and courteous service...much appreciated
Hard to find help...
I found the young man I dealt with was very helpful friendly.
Good sevive
All good! Great place for stocking stuffers for the adults in your life!
Smaller and doesn't carry everything, but very good customer service and friendly personnel. Dogs welcome.
I would prefer to see the staff wearing masks. I feel more comfortable in the stores where the staff are wearing them. Otherwise things were good.
Not a fan. I never get help from staff..ever....never a greeting or friendly face. They always make you feel like your in their way! Cashiers have been pleasant tho.
to early for cristmas decorations
Really good customer service
Have gone over the top with the security nonsense. They are now checking and signing every single receipt as you exit the store, 1 m from the cashier they just watched you pay for stuff from. You also have to be buzzed out of the store in order to leave if you didn't find what you were looking for.
Nice place for a quick visit
Just wanted to get a price on something and had no problems finding it
I was surprised to find that their stock of basic electrical supplies was wanting.
Man store, always finds deals
It's ok
A necessary evil.
Love Canadian Tire for many reasons but mainly for being Canadian and having excellent deals with items going on sale from 50-75% off...craziness. The Glace Bay store is quite small and seems overly packed for the size so it can be a pain to find many items but it is still laid out well and aisles are marked properly. If all else fails, the workers there are a great help and can find what you are looking for.
Order was ready very quickly ,no signs as to where the curbside pickup was. Called and they came out right away. Will shop like that again.
Great service Friendly staff
I have had very good experiences here all around. The automotive employees are very helpful with finding the right things for the job.
Great selection and helpful friendly staff!
Ha everything I needed, hitch ball, and extension wiring for the trailer and despite being busy the line moved quickly
For the first time ever I found a Canadian Tire store that actually has knowledgeable, courteous and helpful staff. This store is in Gander Newfoundland. FANTASTIC WHEN YOU HAVE STAFF THAT GO THE EXTRA MILE FOR THE CUSTOMER.
Very good store...helpful and friendly staff
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Very kind, patient and understanding staff. A place to go to for many necessities. It would be better if they had a mechanic available on weekends.
Short staffed as most Canadian Tires are,didnt have electric can opener.
Rude to my wife when she was at service didn’t do what they were asked/told to do to my vehicle and even manager was rude to me on phone when I called to get issue corrected I have spent thousands of dollars on tools etc from Canadian tire but no more I’m not shopping at a store where even the manager is rude.
Didn't have what I was looking for ..
Staff are very helpful and courteous. Stock is always available even during sales days. Prices are pretty good.
They never have stock
Fantastic staff, dog friendly.
Recently purchased a snowblower from this store. A young man who works there arranged for assembly and delivery at a very price. Truly nice to see such good service it’s very rare these days.
Great employee's
Well organized and clean but a few staff members are rude and remarkably unhelpful.
Horrible experience. The manager really needs an attitude check and a course in customer service. I feel bad for the people he trains.
Friendly and helpful
Busy and needed a few more staff but overall we got what we wanted and staff were friendly.
Didn't have the details on an e-bike I was interested in
Customer service could at times be called customer diservice.
Always great..
The general manager quite rudely kicked me off the property for parking my small business vehicle on his mostly empty parking lot for a couple of hours while killing some time. I'm not sure how taking up one stall for a few hours was somehow costing them money, but kicking me out has certainly cost them a lifetime customer. I'll be sure to let all my clients know just how accommodating you are. Great work buddy!
Was looking for oil filters for my older truck. Staff was able to help me out. Large selection of neat up to date house hold lighting.
Always a pleasant place
Loooong wait in the auto parts line, no one ahead of me just no staff behind the counter! obviously not enough staff working...
A place for all your hardware needs
If you are in a hurry, I wouldn't recommend going here. While the staff is friendly, there is not enough of them and the lineups to check out are usually lengthy.
Great customer service
Always helpful staff & good deals if you look around the store.
Only curbside pickup
It makes elliot liveable i guess
Friendly staff & great deals
Has what I want but I find the waits at checkout to be rather excessive.
Always good service
Worst Canadian Tire I've ever shopped at. Poor inventory, management and most of the staff. I now shop only at the Espanola CTC.
Canadian Tire sell everything from automotive to hair dryers. I find everything I need for mechanical projects and home repairs.
Staff extremely helpful,knowledgeable
Hebron way has great selection and service, I was asked if I needed help while there twice. Either I'm sketchy looking or they have stepped up there customer service .
Sorry to say I was disappointed when I went to purschase a bike . Wanted to pay for it and pick it up first thing next morning. I was told they didnt have the room to store the bicycle. Needles to say I left the store and p urschased the bicycle online, where its waiting to be picked up. I think this store needs to upgrade its customer service policy.
Came in to safety a vehicle, got the gears about breaks. They were done withing 10 months and the shop tells me they stick they require new pads and rotors. So not true, they figure whatever lies they tell you, you will have replaced with them. Cocky front reception person. DON'T BRING YOUR CAR HERE!
Canadian tire is A excellent place to shop
Great place to shop and the staff are helpful.
Too small. They need to upgrade some day. Small selection.
Had everything i was looking for
Have all you want.
3 things I want to comment on; 1. The staff in 99% are very nice and helpful but VERY UNDER staffed. The 1% sucks when the manager is not available. 2. The items on sale are poorly marked, often NOT on shelf, nor is the price. The store itself, is too small. 3. The electronic price check is a joke; If I want to check the price guess what? It directs me to check the price elsewhere!? I don't shop there if I can help it. I avoid it if I can help it but most times...I don't have a choice. The entire structure and function as a store TOTALLY SUCKS!!!
Love to shop here! Friendly and very helpful staff. Enjoyed doing some Christmas shopping here.
Quick tire change over for the winter ❄️❄️❄️ season????????
Store is really nice
I'm not a fan ,every time I want something from the flyer ..never have it!!! And yes you can have it shipped from Yarmouth, but when will you ever receive it!!!,tuedr of waiting????????
Great
Large store, helpful staff, variety of items
Great little local CTC. Nice friendly helpful staff with quick service. Gas bar available here too.
Went to buy stock item and was told the has sold the last one. Askd for a rain check and was told I would need to prepay it. Prepay for a stock item ?? Rediculoius.
Good
Worst customer service I have ever received! When not satisfied with a product I do not need to be lectured about my attitude! When someone returns a product they are generally not there to be happy and full of smiles. A 45 year old does not need to be told how to speak in public. I will never return to your store. I would rather drive to yarmouth or greenwood or simply never buy anything from canadian tire again!!!!!!
Great store, great staff, amazing service!
Fantastic Canadian Tire. Always clean and fully stocked unless something is like 90% off like CT does then it flies off the shelves.
Well stocked.
Great spot
Went for truck parts and the service was awesome.
Price are pretty hight there.they charge the tv on sale there higher than the same tv in walmart
Didn't have in stock sale item I wanted
Same as all
Depending on who to talk to. Most times they don't know what you are talking about when you ask them a question about a product they carry
Last time I was there I had to wait in line to pay my articles I bought. For an endless time I had to wait patiently that the cashier finished her private conversations.Àfter complaining a second cashier was suddenly available and served me and other angry customers.
Great deals. I can even take my dog
Watch for the deals and you can do well on their prices. Auto service is on the expensive side, you can do much better with local service. Their new online, locker pick up service is absolutely fantastic, no contact makes you safe from the covid threat.
Ok place
Good store, great website
Good day got what I needed
Love canadian tire. Store is just too small to find everything you need for repairs. Stock runs out quickly or wasn't delivered for the sales.
Worst auto repair service EVER!! The only reason I give them 1 star is because there is nothing lower!
I was long time customer who had been completely satisfied with their service for more than a decade. 4 months ago I complained bitterly about the service I received. They contacted me (not because of the review here, but because I raised Cain) and offered to do anything they could, but I was so jaded, I went elsewhere. I went back to Elizabeth Ave last week for tire changes because it's so close to my work. I got back the old excellent I was used to receiving and have come back to change my rating.
Small store..okay service
A decent large newish store. But impersonal with automated entrances, self serve checkouts, and expensive regular prices with sales promos.
Always enjoy my stops at CT!
They have a good selection. They even have yard and garden supplies in at this time.
Good prices and selection. Just watch out for Frank!
Great deals, Mastercraft hand tools, lifetime warranty against breakage.
Ok
No one came to serve me so I left. Wanted paint
Id leave zero stars if I could. The auto service was the worst service I ever experienced and I will never go back, don't even like shopping there now. I went for a wheel alignment just 4 days after having front end work done and I was told my brand new control arms were loose and it would cause premature wear on my tires if the alignment was done. I didn't get it done and was charged $50 for nothing. I also contacted customer service and got no reply which shows how bad the customer service actually is! Went to Tirecraft after on Torbay road and got the alignment done without any problems and their service was great and fast!
Best deals on onife wear you can get
Love Glace Bay Canadian Tire!!!
Easy place to find what you are looking for and a very helpful staff.
Good selection of bug spray
Excellent service. Store extremely clean.
Customer service is so bad this year. Used to be great
I had a very very bad experience today bought a battery within 5 years warranty battery gone not replaced with a new one but recharged only. I am worried if it happened again during harsh winter who will responsible for the consequence intact they are saying may wrong with my car. They are ripping people specially there parts department with untrained mechanics.
Great service friendly and helpful staff
Good pricesfor what I wanted and good service center
On Sep 4, 2021, we were stuck in the Canadian Tire lot in Gander with a damaged inside rear tire on our motorhome with the prospect of being stranded there until after the holiday weekend and possibly missing our September 8 ferry booking. Two men from McCormack's were sent to our location by CAA. With some ingenuity (using their tow truck), they were able to lift one side on the rear enough to remove the tire. We purchased a new tire at Canadian Tire and had it mounted on the rim. The folks at Canadian Tire were very helpful to fit us into their schedule and mount the tire on the rim. Once it was back on the motorhome, we were ready to continue our trip home to Ontario Thank you Canadian Tire staff.
Lots of products that are affordable
Things I needed were in stock and on sale.
Fast and efficient
This place was understaffed and un organized if I could give it 0 star I would shop elsewhere
Droped a tire off to be repaired at 9am. to pickup at 11am. When I got there at 11am it was not even touched! Besides they wanted $20 . to just put it back on the car. On top of the $38 to fix it.. so I took it to Choice Tire got it done for $28. put back on. So i will never go back there again.. There service dept.. needs a major over haul.. Starting with the service manager..
It was really good
Great to have this store in Estevan, lots of stuff with good quality and appropriately priced.
Terrible experience. I literally am in the store twice a day every day spending hundreds daily on fixing up my house and today I was denied a 3 dollar return (I had the receipt) because 1 plastic wrapper inside a box of 10 outlet covers was torn. I am nice to every staff and try to put a smile on their face every time I go in. THAT is how you lose a customer to the competition. Never again
Always lots to look at for your home. Got a good deal on Timothy's K- cup pods.
not good service at all
Never have a thing thats in the flyer.and if u want something its always we can order it.
Unfriendly, takes your bag like your a kid, And points where products are: Bad c. s.
Friendly spot
This particular store is not very good. Many things are out of stock. Badly organized, not enough staff and many are not helpful. I think a poorly run store. Kelsey drive store is a VAST improvement
Car broke down . Garage very good but didn't get job done like they said have to go back tomorrow to get it
Excellent service had the tire ready and put it on for me right away!
It is what it is. Item I was looking for not available anymore. So Amazon ir is
Great mech finally at this store
Excellent return policy
Worse service I ever had. Called and had to wait for hours to talk to someone. No one knows nothing at all and they say they got something in stock and when you get thereafter driving for and hour they don't. Im done with Canadian tire....
Got what I needed at the last minute.
Never has flyer items in stock
Tiny and cramped, but it'll do in a pinch.
Great values every day.
Great service in automotive
Cheapest place to get a liter of oil
Not enough product
The service is always great thanks to Doug
Tried to exchange a jug of oil in store. They couldnt find the purchase history and i had no receipt. After 20 mins of wasted time i started to raise my voice in frustration only to have the customer service person scream and yell at me and tell me i was embarassing my mother who was in fact frustrated also. They finally manually exchanged the item as they should have done within the first 2 minutes. I left the store with one unkind word and was again yelled at. Their manager on the phone a day later said "I would have told you to get the F out of the store."..... and all because their employees took 30 mins to do a simple exchange with no refund needed! This is customer sercice at its worst. Also they let garbage and debris build up around their store grounds like they are a garbage dump! Need a whole new staff at this deplorable store
All rights
Exercise
Hello .. Can you deliver to Saudi Arabia?
1 cashier, constantly and long lines. Bad customer service
Price match worked great. Friendly staff
Friendly service
One star for just being open but digby should have their own flyer seeing as the last 4 or 5 times I went in for something they didn't have it , 0 stars , best off ordering on line instead of wasting your time in digby Canadian Tire
Had the product I needed and staff was very helpful
Good service, staff helpful, items easy to find.
Staff was friendly and helpful.
Great staff at this store always friendly and helpful i enjoy going in
For some reason I can never get in touch with the departments on the phone, The staff are rude and act like they are overworked and complain a lot.. their staff is not very knowledgeable of the products. I am legally blind and asked a guy in automotive for help to find a popular spark plug. He looked on his computer and replied "Sorry, we don't have it in stock" I knew that the plug was a popular size for small engines so I went to look again. After about 30 minutes I found packs of two as well as single plugs. Being a little angry for the lack of help from the gentleman in the automotive department, I brought 3 packs of 2 plugs and 3 single packs to him at the counter and said to him, " If all you have to do today is look at your computer, You can put this six packs of spark plugs back in stock, that according to your computer, you don't have" Very, very disappointed in the service.
Very tiny store, cant pass people in the aisle. Couldn't find anyone at the parts counter and stayed there for 10 minutes until we went and found someone else to get what we needed
Easy and quick
Went to the store on sat,Jan 4 to look for a couple things and decided to use my points(over $90.00) At the Yarmouth store I was told that because I don’t have a card,just use my phone number,that I would have to have my driver’s license as proof of identification. The cashier didn’t understand this so she called the floor manager over and she wasn’t much help either. When my wife replied that we didn’t have to come to this store again , the response was”whatever”. Guess I will stick to my local store.
Love Canadian Tire!!!!
Rude service and they acted like they were doing you a favour by answering your questions. Will go out of my way to avoid this store.
I lost the brake pressure in my car and I immediately nursed it to the Canadian Tire on Elizabeth Ave. I went in, told them what was happening and they told me, "Sorry, we're too booked up with CHANGING OVER TIRES. We don't have anything available for another 2 weeks." So, of course I'm looking at them like they cannot possibly be serious for surely they were not telling me that they were going to send away someone with a "mechanical emergency" to change over people's tires. But they were. They were telling me "too bad," "try somewhere else." Now, I understand that they have appointments to keep, but are you seriously telling me that they couldn't have spared even a few minutes to confirm whether or not it was my brake lines? They wouldn't even take my car on "standby" in case they had a few minutes in between appointments. Easily the most horrible experience I've ever had a garage.
Clean store with helpful friendly staff. Check if it's in stock in Glace Bay or you'll have to go to Sydney where they have a much bigger store with a bigger selection. Get hardware at Cameron's Castle by the bayplex. It's much cheaper there.
Good service
Store layout okay. Music playing was so bad I left. One song had several f words in first verse.
This Canadian Tire has everything and then some. The store is bright and clean, and the aisles are clearly numbered and marked. I have two problems with Canadian Tire. One is they are usually so packed with product that it is difficult to maneuver through the aisles, and two is that it is very difficult to find staff to help you. If you do find staff, they are generally very helpful and knowledgeable, I just find them very difficult to track down.
I had purchase 2 items from this Canadian tire store for my pool, the items never came in a package and only a barcode sticker on it. They didn’t give me a bag for these to items and when I wanted to return these items because they did not fit the pool I had which I returned 2 days later at the this store I bought them from. The customer service lady was rude and said well there is a piece of grass on it and where’s the package. I said they were in my vehicle in the back only and they never came with package go see for your self you have plenty in the pool section. I also stated I never used them only seen if it would fit my pool and which they did not. She then took about ten minutes wiping them down with windex while the line up was building up behind me before she would process my return they were clean and nothing on it only a piece of grass and which she needed to windex it clean. It took about 15 minutes to process and she could not even give me my receipt back because her printer was down and she would have to walk to automotive to print and with it already being long,I said no to the receipt. She made clear she needed the receipt I can’t have it back even though I had items on it with other things. she couldn’t maybe just leave windex part out of it in which she made no difference to the items and went and printed my receipt and saved a bit of time for the next in line. Rude and unprofessional I will travel the extra mile before I go back to this Canadian tire. If you don’t want any dust or anything to get on the items they should be in packages can’t be like that if the items were never in packages, nothing was wrong with them and not even dirty. I probably had the more clean returning them then when I bought them, being that they weren’t covered in dust when I returned them.
Very friendly and helpful
Good selection and good prices but poor customer service.
Visited from out of province because I needed a new 7 way plug for my trailer. Called in advance to check stock and they auto guy assured me they had some and warned there are different styles (w/ & w/o center contact). Got there and he came to check my trailer to make sure I got the correct one and found it on the shelf for me. He also gave advice to prevent corrosion on connector. He had no other customers so we shared perspectives on life and politics from different parts of the country. Thanks Andy!
Canadian tire has a lot of variety and generally good prices. I like to go there to browse. Sometimes you find things you wouldn't expect.
Poor service got attitude from workers not impressed
Finally a new owner who has improved this store with a better supply of inventory. Good for customers, staff, and the owner.
I like going there for tools. Slow service
Helpful staff and the cashier was incredibly kind.
Great customer service always helpful
Very courteous ☺☺
Lots of product at comparable prices. Would recommend to others.
Great product selection with nice staff!
The young lady who helped me was really nice. They allow dogs here and everyone was really nice to my dog too. They even offered her treats.
Great deal of help. Automotive guys rock.
Everything but camper supplys
Found most of what I was looking for, could use more of certain types of products.
Staff was helpful.
Great department store
Items in stock that you are looking for
They also sell tires and have mechanics. In the summer they have a garden centre. As It's a tiny building, well, compared to the monster stores that are being built now. They pack a lot in that little space. Sometimes it's only one or two of an item which can suck if three people need the same thing in the same day. Everyone who works here is great. They know where everything is and are more than happy to help. Also. I have to say they are always fully staffed. You can always find someone. Well it's rhe only one in Elliot lake and the next one is an hour away so it's the best bet.
Very friendly and helpful staff, good selection. The associate in automotive even helped us pumping up our tires although we just asked for the nearest tire pressure check station.
Waited for about 10 minutes to learn that they have no the snow blower I wanted.
I just want to thank Joanne for her help. Always friendly and cheerful. Always runs around the store helping me to find the items on my list. I can always count on her help and I truly appreciate it. She is at store #146. Thanks again
great place lots too choose from great specials
Was ok
No problem went very well, service was amazing. thanks.
Checkout is not good. Why do i always feel this place treats me like a criminal??
Always helpful staff, good deals!
Everything i needed!!
I was very insulted by an employee today. I stopped to ask an employee where heaters were , she told me but she looked at me with suspicion, which confused me. I suddenly realized she suspected me of stealing. I was very perturbed and seconds later she came with a co-worker and instructed me to take my travel cart to the front of the store. I was not happy and swore as I went to check out my purchases. I was adamant I would not be returning to the store any time soon. I left my complaint at the checkout with my cashier and as it turned out the acting manager was at the next till. The cashier was pleasant and tried to get me to understand it was store policy that all bags and carts be left at the front. After 6 years living here I never knew that. Never saw any of the signs posted throughout the store. As I was leaving I ran into Deb, your wonderful employee. After explaining to her what happened she quickly explained the extreme theft problem within all stores in Elliot but apologised for my experience. She has away about her that makes your day better and brighter. I just wanted to say thanks and I had know idea the problem of theft was so rampant. Suggestion: Maybe the signs could be updated and a little brighter and more noticeable. Also sorry for my rudeness to the other employee, but she could of handled it differently. Signed an enlighten customer and very disappointed with the residents of Elliot Lake who spoil it for everyone. It's 4 Stars now
Always great sales
It's a CTC - not enuf staff or they r all hiding
The worst costumer service. Rude and unprofessional. Will never go back.
This Canadian Tire store is excellent in Elliot Lake Ontario
Fine. Keith
I was returning an item that was faulty and I was treated like a criminal it took 45 mins and the employee called her mgr and he hmmd and hawed. I was getting furious by this point, I mean wow really. Really realty bad service. I have spent a lot of money there and to be treated that way just ridiculous.
Had what I wanted
This store is jammed packed with everything you need. The staff are Bert helpful????
Good service.
Very good staff helpful
Canadian Tire will sell you anything ,but when it come to warranties your left on your own .
I just received the best customer service I have ever experienced. I was shopping for a bistro patio set and Debbie showed me what you had in stock. She went to the stock room and bought out a set that wasn't on the floor and displayed the chairs for me. When I decided to buy she went to tje check out with me and waited outside while I went to get my car and then proceeded to put in the car for me. You are so lucky to have such a wonderful employee as Debbie. Thank you.
Good service
Went to parts department and the clerk helped me with everything I needed
Good
My partner and I had a flat tire after driving all day from Gros Morne. The staff were nothing but extremely helpful and went out of their way to make sure we had our tire plugged before heading back to st. Johns. The owner even helped me find a tire compressor. Amazing experience.
The only thing that I don't like at Canadian Tire is trying to find an employee to help
Could not find what was supposed to be there as per website Area messy
Canadian hardware store chain.
Helpful
The store is a little chaotic at the moment as renovations are taking place. Shelves are empty in a lot of the aisles, and their covid protocols seem to have lapsed as there was no hand sanitizer available. It appears that the shopping carts are also no sanitized after each use by staff. We had to ask for wipes to clean the cart before using it.
Horrible
Well laid out. Usually the staff are very helpful. Good selection of stock. Most items on sale are in stock.
Great service
Not satisfied. Due to the fact that the mechanics done a wheel alignment on my vechile in January, new tires installed in February, and only 4000 kilometres on the tires. 2 front tires were worn to the point where it was not usable. They were quick to blame the driver when in fact, the front tires were out of line to 1 degree. They did realign the car for free however would not replace the tires. Personally, I believe this is a sign of guilt considering they offered to do realign the car for free. In my opinion, anyone who has mechanical issues with their vechile should go elsewhere and let the experts handle it. I do not recommend Canadian tire on Hebron way.
Always the same, you can get what you need there
Ok store. Good selection of products.
Very helpful staff
Great customer service
Pleasant staff person found what I was looking for.
Like every other canadian tire...but with slower service. Seriously dont expect a quick in and out.
Found products online that said they were in stock at this location, but when I got there they couldn’t find the items. Staff isn’t very knowledgeable around the store other than the service department, but they have a great tire warranty program.
Very helpfull staff , store is clean and tidy, sometimes hard to find what.your looking for and have to ask for assistance, but staff will help if you can find them
Staff are always friendly and efficient.
Great prices
Staff are indifferent to being helpful