Reviews of Dulux Paints (Painter)

Aron

Top notch service. The staff here make the place great.

Chris Rebeyka

Fantastic products and amazing helpful staff. Always a pleasure to do business here.

Dawn Cutler-Stuckey

Great customer service!

Bryan Jerrett

Very helpful when my wife and I were trying to decide on paint colours for our basement renovation.

David McLaughlin

The staff are very helpful and knowledgeable

Ron Taylor

Helpful and knowledgeable staff. Top quality products and a central location with easy, convenient parking.

Joey Tedesco

Alex is amazing. He definitely deserves a raise!

Alyssa Nielsen

Good service, like the paint

Renée F MacDonald

Service was friendly, knowledgeable and helpful. Store appeared clean, organized and layout made it easy to find what I was looking for. Paint options were appealing. After choosing a paint and applying it to my home office I was very satisfied with the color and quality. I was able to use my NAPE discount in store and appreciative of Dulux employee for bringing it to my attention.

tanja puhlmann (Tadpole13)

Very friendly and personable staff. $8 Miss tints and decent prices for painting gear (brushes, tape, etc)

TradenOriginal

Had exactly what I needed in stock. Thank you

Corey Hobbis

First class service from Sandy and Jodi

Brian B

Very helpful staff and a selection of products

Janet Beattie

Fast friendly service great products

Jacob

Low stock (but considering the pandemic it's completely understandable) but friendly, helpful staff and reasonable prices ????

Pal Sefcsik

The best paint match ever I'm a painter with 40+ years of experience so I know what I'm talking about and super friendly staff and very knowledgeable highly recommended ???? ???? ????

Shayla Huber

Best paint ever. One coat is better than 3 coats of any hardware-store brand. And the people there are fabulous: knowledgeable, friendly and patient. Once a staff member even told me what brand of paint I used (which was exclusive to Sleggs at the time) from a board I brought in to match. Outside of that one time, they seem to have the ability to match colour and sheen on almost anything I throw at them. Not to mention that their line of outdoor deck paint goes on like butter. I will never use another brand again.

Only Me

Not only the quality of the paint is very good ( and they have discounts through the year , plus for constructors and such), but the stuff is friendly and helpful. My special thanks to Devon.. He is very helpful each time I am in the store and answers all the questions. Also, he suggested his help to carry heavy paint to a bus stop. I was OK to carry paint in my wheel baggy but it was so sweet to be so helpful! I will continue buying from Dulux. Also, the quality paint is better than in another place I bought once.

Denise Hill

Great service. They helped me find exactly what I needed for a great price. The paint is excellent quality.

Ravey Thirteen

Smallish in-store selection. Lots of sample books to order from. Prices are high. Staff member greeted us going in then got really scarce. We had some questions, but never saw her till she speed-walked past us, obviously avoiding any interaction.

Matthew McGillivary

Great place to shop for paint! A bit pricy, but great quality!

Colton James

Great service

Rick Adams

The manager came and spoke to us almost straight away. He was a huge help in giving advice for picking colours for the painter we hired. We left with a better idea what to go with. Would definitely recommend.

Scott Purdie

Good customer service and knowledgeable staff.

Randolph Janes

I have to say just how upset I am with the level of satisfaction I received from the Employees and The Manager of Dulux Paints on Grand River Road in Sydney. They made a mistake in tinting paint purchased from them by a good customer of theirs . Since I dropped a letter off to them they NEVER returned a call or contacted me. Their mistake has caused me as a contractor a loss of revenue and for the customer his house remains unfinished because of the MIS TINTED paint supplied by Dulux. BUYER BEWARE, IF DULUX MIS TINTS YOUR PAINT THEY WILL NOT COVER THE CHARGE FOR A CONTRACTOR TO FIX THE PROBLEM. MY rating is less than ONE STAR their customer skills suck Avoid Dulux Paints if you can.??????????????????????????????????????????????????

Diana S.

Best CSR in town. Ask for Hunter!

John Newman

Good service and friendly folks.

Barb MacKeigan

Yes, the staff was very helpful.

Doug Noseworthy

Great service. Good prices with CAA discount.

Lars F

Great customer service and colour matches. I have been coming here for over 20 years

Melissa Vokey

Jenn, the Assistant Market Manager, was very helpful and recommended the products for my project. I used the paint she recommended for my deck (Resilience Exterior) and it was excellent! The wood was in really bad shape, and this paint went on easily and took only one coat! I'll be back!

Erma Williams

The service is awesome!!! And the products are very good quality

miri dunn

Omar is a great asset to the store. Friendly and fun . Made the trip worthwhile

Jean Marie Sherlock

Excellent customer service - knowledgeable, friendly and extremely helpful! I was totally confused about what colors I wanted for an entire house and “Jen” was amazing! She has a great eye and tons of experience and gave me great peace of mind!

Julie Lovely

Great service. Excellent Paint.

Doug Copp

nice people

Karen Forshner

I love Dulux paints. They keep track of all the paint I buy. Over the years this has been very helpful. The staff is knowledgeable on all aspects from pucking colours to the appropriate paint for the job.

John Liebeck

very helpful staff

Michel Levert

We chose a color that didn't match our furniture, they re-tinted our paint at no charge. Very good

GILLES LEGAULT

They are awesome and have experience on any question the customer might have. Very friendly service! There products are amazing!

Sebastien Braconnier

Friendly staff, free coffee ☕ great paint ????

K Peters

Good customer service and knowledge.

Mike Collins

Would tell anyone to do see Debbie for your paint. Was very helpful polite and knowledgeable will go there again for sure

Shane Weistra

Wow.. what service. Kayla was knowledgeable, professional, and was so very helpful. She definatley earned our business and we will go back.

Janet & Lloyd McDiarmid

We had a great experience today with Kayla. Even though she was on her own in the store with many customers, she took the time to ask what we wanted and was very appreciative that we said we'd come back to get the paint when it was ready. Kayla was friendly, smiling and happy to serve us.

Colin Becker

Awesome ppl

John Brunette

Clerk was very helpful

Steve Cutts

We had to do a custom colour match and the staff did an amazing job despite it being such a tricky colour!

Myron C

Employees friendly and helpful

Tracy Parker

Very helpful. Very pleasant

Penny MacKenzie

Very good knowledgeable service

Kelly McCloskey

Quality customer service. Quick results, we were in an out of there in no time, and the staff were very helpful. Would definitely recommend qnd use again.

Al Johnston

First can of paint was perfect shade. Needed more of the same and second can when put on the walls is a completely different color. Never ever had an issue with color tint at Home Depot. This is my first time using dulux. I know I People will say blah blah blah but when it’s computerized color mixing it’s supposed to be a heck of allot closer than what I experienced. The corner shot shows how far off each version is. What a mess now. My Follow up on this. Reason the colour was off was the Store worker selected 5 gallon mix for a 1 gallon can. When I pointed out the error and that it’s now on my walls and I must spend hours redoing this the response was I was busy and selected the wrong size. Mixed a new can and first offered me employee pricing??? Was not impressed. Made it clear I was not paying for their mistake. How is this an apology and acknowledging the error. Plus did not put the colour on the lid as this would have helped notice the issue before i spent hours painting. As I said will go to home depot as they always put the colour on the outside of the can and would not try to charge me for a store error

Kathy Clouter

Great service

Edward Derouin

Lots of help, good products and great sales.

Jason Beauvais

Very Awesome staff!! Ordered from them on multiple occasions for different projects. They are happy to answer the questions you may have. They are polite, patient and amazing at what they do. I'll be coming back soon with more my future projects that needs attending during these rough times.

Rose Roach

Great sale friendly people.and very well informed with knowledge .

Nancy Hamilton

Excellent service from Katrina M. We bought 5 cans of stain and she was very helpful in explaining how to apply it . Very knowledgeable . Helpful and polite. Great experience. Worth the drive from Brockville.

Rose Gillis

The product is excellent

Liz E

Amazing service,great people to talk to and help with finding what you need.All over a great place!

Donald Morrison

Customer service was awesome representative was very informative and friendly.

harold macdonald

EXCELLENT AND CAPABLE SERVICE

Ralf Schroeder

Good paint store

Randy Fontaine

Earlier this summer I was shopping for stain to redo my fence .As I knew i would need at least 7 or 8 gallons I was prepared to shop around ,started and ended at Dulux paints on Brookdale .The service i received from Kate is second to none , extremely knowledgeable and helpful . Later that week also dealt with Jim, also very impressed . I would highly recommend doing business there .

beth politte

The young lady (I cant remember her name) was extremely helpful, knowledgeable and friendly. I haven’t even used the paint I purchased yet, however, I’d go back just because of the service.

Gloria Greenslade

Wonderful service by great saleslady!

Alicia Faulkner

Friendly and great service

W Van Noy

The staff is friendly and very helpful, the products work well and we are never disappointed. We always love our colours. Dulux Paints is our 'go to' paint store for quality paint and supplies! Thank you for all your help ladies, you rock!

George Schaller

Great staff

Sandra “Littlesis” Medley

Dulux Paint Courtenay hasExcellent knowledge,a friendly staff great products.

Beverly MacLeod

Great service from knowledgeable staff. Paint was on sale.

Debbie Lafrance

First time in the store , customer svc was amazing . Very honest and great opinions . The manager was super helpful .

MrWaynetd

They have paint for vinyl siding

Shelley Manning

About the quality of the paint

Kristi Poirier

Truly helpful staff. Great paint and deals.

mark

great service great advice this girl new her stuff thinl her name was alicia she deserves a raise cuz she was quick to help us pick and gave great advice and service since covid service has been tough to get and we got service tday i will be going there for all my paints from now on

William Gray

True pros who know what we don't ..Sandi !

Cindy Lotthrincx

Helpful

Darlene Oursin

great customer service

G Collier

Very helpful and knowledgeable

Robert Zalkowsky

Go see Joe. Knowledgeable and helpful.

George Neynens

Prompt customer service from staff.Available on hand products in store.

Debra Tourigny

Best paint products... very knowledgable staff

Jessica Auger

The Cornwall Staff is incredible!! I cant express how helpful I found the one girl who helped me this afternoon!!

Heather Willms

A huge thank you to Jodi today! I was painting my studio and was not happy with the colour I had chosen. I went in with a new paint chip to be matched this morning and the store was incredibly busy. Jodi remained calm, served a host of customers, both in the store and on the phone, and got the paint matched perfectly! The wall is painted, the tape is off and the colour is exactly what I asked for!

Marlene t Macdonald

Friendly service

Beverly Swan

Girl was great

Margret Williams

Absolutely a wonderful staff, very welcoming and had some great laughs while I was in. The women with the dark hair I believe her name may have been Michelle waited on me and she was a wonderful help! Will certainly be buying my paint there more often!

Elaine Burton Brown

Great staff and helped us in our choice of outdoor house paint and coloring. Great timing for pricing too!

Clyde HILLIER

Great service. Good advice. Friendly staff.

Roxsann Lund

The staff here gave me the best help and were so great. Every painting job from now on is going to be done with paint from here!

Chris MacDonald

Great Service..professional....knowledgable, polite..definitely recommend

Tahereh Mozzafarzadeh

Very poor/ non-existent customer service. I went into the store today wanting to buy paint, and I saw the sales associate outside talking to (presumably) a friend. There wasn't anyone else in the store, and she couldn't even bother to tell me she was on her break (if indeed she was), and instead just ignored me. I ended up going to Home Depot for paint instead.

Ron Martin

Clean store, super friendly, helpful, knowledgeable staff

Genevieve Guindon

Great experience at Dulux Paints! Alex was extremely knowledgeable and very patient with me (a relative newbie to painting), answering all my questions and making solid recommendations. Would absolutely recommend!

Nancy MacIsaac

Amazing customer service. Jamie waited on us and you couldn't get anybody better. Went out of his way to help us with everything.

Alysha Hinkley

Very helpful

Sandy Rogers

Good thing it's even better if you can catch their sales

Dianne Rutherford

Good prices great staff