Reviews of Ens Collision Centre (Painter)

Rosalie Roesch

Ens did a marvellous job following a claim - looks better than brand new! Immaculate!

Pejman Shahramyar

I am satisfied about the services and the quality was pretty awesome and really like factory made.

Nathan Taylor

Super nice staff and fast service. Everyone from the reception staff to the manager are a pleasure to deal with.

Valerie Thiessen

We needed a windshield replaced.

James Nolan

Second time at the Toyota Collision centre, and the work was excellent. I find the personal service there much better than at the main ENS service centre.

Kyle Gieni

Great service and top notch quality, I wouldn’t consider another auto body shop in town. I always leave happy.

Charrisse Abantao

I have a brand new RAV4 Trail and got hit twice in the first 6 months lol yes my car is that attractive! Each time I show up at Ens Collision Centre I am treated so nicely and professionally. The girls at the front are very nice and accomodating, Kallie welcomes me at the door and brightens my day, the guys taking my car are always polite and careful. The manager Josh is a great listener, very attentive to details and knowledgeable and so very efficient! I always leave this place happy with my concerns looked after. This is the first car shop I can finally say that delivers best customer satisfaction! Thank you everyone in the team ❤️

Bill Dick

Never going here again. Brought my car in for an "out of province inspection." I was told I had to have a part replaced, and that they would do it at a price for me. After taking it home without them doing anything, I checked said part and found nothing was wrong with it. I took it back to them and told them that I had replaced the part myself (which I didn't). After that, my car was cleared for SGI. Absolute pocket snatchers and a huge waste of my time. Would not recommend.

Tom Hearn

Kept me up to date on where the repair progress was!

Gertz

Good place. The manager, Josh is a great guy.

Tina Andres

I had such an excellent experience with Ens Collision Center! Josh was super helpful in providing and explaining all of the information that I needed and is very friendly! Thanks Josh, Shaun, and the rest of the Ens team for all of your help!

Kolby Ellis

My experience was amazing! They were so professional, kind and efficient. Thank you so much for the great experience

Marco Cheng

Hands down best in town. Very clean and organized place. Steve is so professional and knowledgeable. He has 20+ years of experience in the car business. He is very kind and caring. He would give you the best advice and top quality service.

Raj M

Very happy with their customer service

Steven Rowan

Josh and his team fixed my truck up after my recent accident and got me back on the road is no time. I couldn’t be more happier with the service and repairs. Josh and his team went above and beyond. Would recommend Ens Collision without hesitation.

yaser nowman

Excellent service , excellent technical staff .The best collision repair centre . I am so happy with the repair they have done on my Rav4 2020 . Thanks to all Ens team .

Joel Thon

Nice detail.

Lorry

Friendly and Professional Service,.

Srini g

Location easy to trace , Awesome staff. Drop facility is also available.

Shanleigh McKeown

Had my car window smashed & went through SGI to deal with it all. Ens was able to get me in the same day as my appraisal, and finished the job fast & with great quality work! One of the things they did which I found so helpful is they texted me & kept me up to date as my car moved through the process, which made the whole experience so stress free. Definitely would recommend.

Justin Schumacher

I busted my spoiler during a pretty bad snowstorm and had to get it replaced. The good people at Ens provided me with updates regarding the status of my car when it was in the shop getting fixed. They were friendly and did an excellent job replacing my spoiler!

Dylan Adrian

A great place with excellent workmanship, and attention to detail, they'll do a wonderful job fixing your vehicle. HOWEVER, I've delt with them on two occasions now, and each time my repair has taken double, to triple the amount of time that I was quoted. I'd have no problem rating them 5 stars, if they stuck to their word. It is very frustrating when you have plans to use your vehicle after the time that was quoted, and then you end up going several more weeks without it. This was an incredibly simple job (change rear bumper, tail light, and quarter panel) and it is already 5 days over due on a job that was quoted at a whopping 6 days, and from what I've seen of my truck sitting in their lot yesterday, I think it will take quite a bit longer still. I'm annoyed to say the least. Revised~~ after posting my review, I was contacted by the manager and he expressed his apologies for the past-due repair. Even though the repair is coming in late again, I am very happy with with the customer service Ens Collision Center has to offer.

Sarah Huynh

The staff was very friendly and service was quick and done well.

George Nixey

Took our Venza in for collision repair. Had a small misunderstanding with the adjuster which they promptly adjusted and the work is great. Surprised with an interior clean and outside wash as well. The shuttle driver was friendly and courteous.

Gary Merasty

Excellent communication on progress. Great quality work.

todd hanson

The best experience I've ever had, above and beyond. Will always go there

Erin Mitchell

Friendly, quick service

Geri Pieterse

Excellent, very professional and FRIENDLY service!

Rahim Pirbhai

I have dealt with ENS Collision on two occasions. The first instance was a few years back when they were located downtown. Their workmanship was always top notch. However, in this visit there were problems meeting the expected deadlines and we were getting mixed messages with regards to our vehicle status. In fairness to ENS, Josh was very apologetic about the situation and said that they are working to improve their response to customers with regards to the status of their vehicles. In the more recent visit, I have to say they have definately improved from the last visit. Their service tech Shaun was extremely friendly to both my wife and I, Josh also remembered us. They restored my vehicle to an excellent condition and Josh and his team did everything possible to make sure we got our vehicle when we needed it and kept us up to date on the vehicle status. Thank you Josh and the team at ENS Collision for doing such a great job with our vehicle and for your fast and efficient customer service. Keep up the amazing work.

Hammerfist11

Wonderful staff

Greg Pederson

Josh, Shaun, and the team at Ens Collision have been fixing my vehicles for years. You will not find a better team! Always received first class service with excellent work, and always completed on time! Keep up the excellent work!

Randy Binner

Nothing but good things to say about Ens Collision Centre. They will treat you with respect and only complete work that is necessary.

Simon Solomon

I can never forget what they did to our family's car. I was charged for films on the doors, but never got installed. The next time I approached them, they dismantled the car, and allowed SGI to tow it away without letting me know. Huge administration costs and lots of admin. staff, but useless. No proper communication. I do not recommend this shop. The quality of services has reduced significantly. They put their family affair ahead of serving customers. When this terrible thing happened to me, the manager never was accessible, nor called me after he got back to the office. They are expensive for no reason.

Delaney Schofer

Josh and the staff were great. Super helpful, professional and knowledgeable. Would recommend

pete smith

Job wel done fix my car great job extra detail my car friendly staff kept you up dated on your car

Darcie Mattick

Josh and all the staff are terrific, knowledgeable, and professional! A pleasure to do business with and superior customer service.

George L Seitz

Excellent job and service ????????

Debra Sarafin

Great service and friendly staff

Ian Thayer

You never really know how good a place is until things go wrong. This time (out of Ens, or my control) things did go wrong and I'm blown away from the professionalism, quality and customer service at Ens Collision. Josh and his team when above and beyond for me. Would I recommend them, 100%, wish I could leave them 10 stars! Well Done and Thank you!

James

Great staff!!

Joshua Northey

Steve Tonge was great. Great experience!

Kyle Mierau

Took 8 days to do a 2 day job paint has dust particles in it. Over all not great experience

Peggy Oleksyn

Hands down, the BEST Collision Repair Centre that you could experience. Josh and the team at Ens Collision in Saskatoon have exceeded my expectations each time that I have had need of their services. The ladies at the front desk have been so friendly and have efficiently handled all my concerns, paperwork and details. Josh has gone above and beyond explaining the repairs and completing them quickly and as promised and better! Always has me back on the road with a smile and the assurance that I am well taken care of. If you are looking for a place to get friendly, quality and timely service, then look no further. I promise you that Josh and Steve and their team are the people to see. You won’t be disappointed!

Adam D.

Brought my vehicles there a few times and always had a great job done and had my vehicles back quickly.

Selena Gusikoski

I want to send a big THANK YOU to all staff at Ens Collision Centre. An accident, the claims process and the repairs are generally not a positive experience; however, Josh and the team at Ens Collision went above and beyond to ensure everything was taken care of. The professionalism and excellent customer service displayed by all staff, at all times, made my car repair process a good experience. Thank you for a job well done!

h gardenfafa

I didn't know anything about handling the first accident. Katie was very helpful. She was moved by the kind help. Awesome Staff

Solomon Adeleke

Excellent service

Kausar Sirdar

Excellent service. Excellent technical and administrative staff. Just got my '17 Highlander fixed.

Wendy Robinson

Ens Collision is amazing. They are genuine and they care!! I have been going to Ens for more than 30 years and would recommend them to everyone. The staff go above and beyond each and every time. They treat me like family. Mary and Kate are the sweetest girls and bend over backwards to help in any way that they can. Everyone needs to go to Ens Collision!! Thanks for taking such great care of my trucks!! You guys rock!!

Hudson Isaak

I called Ens Collision Centre after getting an appraisal done at SGI for a new windshield. I was familiar with how the dealership does oil changes on a first come first serve basis but wanted to confirm what I needed to do to get booked in. The woman on the phone told me I could come down and get the work done on a first come first serve basis as well. I mentioned I needed a new windshield and she confirmed that I could just come down and they could do the work. I took the afternoon off to get the work done and drove down. When I arrived I was told I needed to get booked in and they would have to order a windshield. I was told this must have been some sort of miscommunication and we left it at that. Later that week, I received a call when the windshield arrived and went down again to the centre to drop my vehicle off for the day. I needed it for the evening and asked if that was possible. I was told yes and that I would receive a phone call when I could pick it up. By 4:30 PM that day I hadn't received a call and so I called and was told yes the vehicle could be picked up but needed to arrive before 5:00 PM as they were closing. This gave me 30 minutes to make it through rush hour across the city to get my vehicle. When I picked up the vehicle they told me they needed another day to do some work on the dash and console as it had been damaged as well. I was told they needed to schedule this for the next day (Friday) or the following Monday. I was told I would receive a call regarding which day and what time. It has been a week and no one has called me to schedule this. The team you have doing the work on the vehicles does great work and are extremely friendly. Whoever is responsible for communicating with customers and following up on what customers are told is doing a highly unsatisfactory job. I took my vehicle here because I want to get my Toyota serviced by a Toyota dealership. If I didn't feel that was important I would never come back to this service centre. It has been such an unnecessary hassle due to poor/lack of communication and overall a really bad customer experience. Completely different than the service I experience at the dealership.

Darren Bosch

Amazing service! Super professional from the detail staff to the Manager, Josh. Great team. Keep up the good work!

Maria Cumming

Staff are very friendly and knowledgeable. I am very pleased with their service.

Roy Lavallee

It was all good. Truck looks great. Good customer service.

John Bernard Debuque

Receptionist makes me feel unwelcomed, bring my business somewhere else... They used to be very good but this time i guess they are not...

Wayne Vancoughnett

I recently had a negative experience with Ens Collision Centre, which I feel is important to share with the public. The summary of my experience is as follows: 1. My van was in mint pristine condition when I dropped it off for some minor warranty work. We were told by Josh (manager) that the job would take 1-2 days. Ended up taking about 1 week to complete. During this time, there was absolutely no correspondence from the shop. We eventually had to call to get an update on our van to determine why it was taking significantly longer than expected. Under these circumstances, one would think that a simple call from the shop would be an expectation. 2. Due to the actions of a careless shop technician, significant damage to the rear seat was sustained. Ens Collision Centre did not initially report the damage to us and was noticed on pick-up. 3. I had a conversation with Josh, who reviewed the before and after photos of our van. He immediately admitted fault and pledged to correct the issue to 100% customer satisfaction. He promised us that he would personally look after this issue and ensure that it was resolved as soon as possible. 4. It became quickly apparent that the resolution of this issue was not on Josh’s priority list. We were left waiting for weeks wondering when our van was going to be fixed. On every occasion we were left to phone Ens to inquire about the status of the repair. At one point they ordered the wrong colored parts and we had to wait longer. On another occasion, someone forgot to order the parts altogether and we were forced to wait even longer. In the end, this whole ordeal took over 3.5 months. I am absolutely confident that if we were not persistent, we would be still waiting for it to get fixed. 5. In the end, they only fixed 2/3rds of the rear bench seat. Unfortunately, the color of the repaired section does not match the remainder of the seat. We are now left with a van that has a mismatched rear seat. This has most certainly depreciated the overall value of our vehicle. 6. My request to them was to fix it so that the entire rear bench seat is one uniform color. I truly feel that this is a very reasonable request, which they have declined to do. Considering the circumstances, I feel that any reputable autobody shop would have made these repairs without question. I did schedule an appointment with Darin (general manager). To no surprise, Darin’s attitude was no different than his other managerial team. It was obvious that he had a preconceived notion coming into our conversation. I thought he was condescending and did not meet the expectations of a typical business leader. He was over 30 minutes late for our scheduled meeting. He only apologized for his tardiness after I pointed it out. He proceeded to tell me that he was really busy. Clearly my time was not as valuable as his. He gave me a generic rehearsed statement that basically told me that they went above and beyond to correct this issue. He told me that he was not willing to do anything else to correct their mistake. At one point during our conversation, he had the tenacity to tell me that he did not feel like they damaged the interior of my vehicle and they made the repairs to appease me. What a joke. I just wanted to take the time to communicate this awful experience to everyone. My goal is to try to prevent others from enduring a similar experience. I get the feeling that there are some major systemic issues within this business. There is an obvious dysfunction, which I believe primarily stems from poor communication and leadership. After living through this horrific experience, I cannot possibly recommend Ens Collision Centre to anyone. There are several reputable autobody shops in Saskatoon and would encourage people to consider some of the other options out there.

Jawad Azimuth

Nice and friendly people working there.

Ying Wei

Good

Leon Ferguson

In today’s fast paced, technological driven world, good customer service is getting more and more difficult to find. Well I am very glad to say it is still out there! Ens Collisions Centre is a champion of customer service. I had a complex accident repair that required all departments of their company. They handled it for me with a very high standard of professionalism and client centric attitudes. Great work Josh Minovich and your team at Ens Collision Centre!!

N d J

The receptionist Marie is very rude doesn’t know how to politely talk on the phone. I think lack of training in customer service field. the manager Josh is professional. Next time I call, I will just ask to speak with the manager directly, and save my self some disappointments.

Karen Robson

The Ens Collision team was great to work with from beginning to end. Their communication along the way was timely and very much appreciated- kept me at ease knowing they would give me updates along the way. Every staff member I interacted with was friendly and informative, from the reception desk to the estimator to the shop assistant. In addition, it felt so safe- they sanitized every touch point and even detailed my vehicle which I didn’t expect but was very pleased. I highly recommend Ens Collision!

John Madden

Straightforward sales process. Clean and helpful environment. Great breakdown of costs and no surprises.

May Y

Excellent service, excellent technical staff. I always come here when my car has trouble, no matter it is a big or small issue.

Cody Baier

The Ens Collision team was great from the moment I walked in. They were honest caring and took great care of customer safety considering our always changing stages of covid protocols. Josh was able to thoroughly walk me through what the before and after will look like and took great satisfaction in making sure his team did a great job. The ladies at the front were prompt and the shuttle driver and I even shared a few laughs. Lastly the work was A++. I will gladly take my work back to them when needed.

Joe Muller

Wonderful service! Josh and staff were helpful with the process and steps to take with SGI as well keeping me informed when parts and additional work needed to be added to the claim, which can be a headache for all involved. My car is back to its former glory and looks great! Fingers crossed no more bad luck and I won't need to go back, but it's nice to know where to go if I have to.

Chris Okkerse

The Guys in the back are great! Real professionals and experts. Went the extra mile to fix my vehicle back like new.

Aquadeo Bill

Josh, Katie, and others at Ens Collision were awesome while my car was in for glass and body repairs. Katie kept me updated on repair progress regularly and Josh really went above and beyond. I am more than satisfied and would highly recommend Ens Collision to anyone.

mary deck

Awesome staff. Go above and beyond. Truly appreciated.

Kelsi Moser

A couple of neighborhood kiddos decided to do some artwork on my car, and Steven buffed it right out for me! Super helpful, very pleasant. Thanks, ens!

Sabrina Chilliak

After 25+ years of loyalty to En’s Collision Centre I am very disappointed to say I will never return. I walked in this morning with a small $1700 claim and was treated like a nobody. I wanted them to provide me with a loaner vehicle and to do a small paint touch-up on the tailgate of my truck at their expense. They didn’t even look at the touch up I wanted, instead they told me I was being unreasonable in my request. I suggested they at least look at what I wanted done but they refused. I then drove to Unique auto body where within 2 minutes of inspecting my vehicle and hearing my request had two words for me “No Problem”!

Ron Mack

Kudos to the staff and especially Steve at Ens Collision Centre! Steve gave me great advice and even better service. Had some paint damage and a scrunched up licence plate and Steve fixed it up like new in 20 minutes. Highly recommended!

Eugene Shepherd

They will treat you like a family member, they will arrange a rental for you, and they will text you when your car is ready. Service with a smile!

JonBreal

I recently had my truck completely repainted and I couldnt be happier! The paint/body work is 10/10, the customer service was amazing, they send you txt messages to update you on your vehicles progress and even DETAILED my truck! Big thanks to Devin and Garrett for doing such a great job.

Cliff Hansen

Josh and staff were great - very flexible and professional in their approach. Great customer service at the front desk as well.

Cliff Rempel

Very good experience. Appreciated that they kept me informed as to the progress of the work. Work was well done.

Michael N.

My driver door would not open. I made an appointment with Ens Collision Center. Got there shortly before 10:30. The staff was friendly and got to work quickly. Within 30 minutes they had my door opening and provided me with an estimate for how much it would cost to completely fix the door. Overall they were friendly, saw to my issue quickly, and I was satisfied with experience.

Vaughan

Great repair work...