Critical: Professionalism
I wasn't in charge of checking quality of their workmanship but what I noticed is that they didn't show up much respect for private property of their customers. My yard was left in mess after their crew finished power wash. They washed all dirt in front of my back door. Their supervisor promised to send crew to do proper cleaning but it didn't happen. On the end I had to sweep and clean their mess. Not very professional. Also, they did damage plants and little fence made to protect plants and that little area from pets in front of my window. Twice. I understand that they had to move ladder around but they should show care for customer's private property. Before they started painting project they told our Strata that they ( Remdall) are not responsible for any damage?! Professionals should say We damage-We fix or We pay for damage caused by our crew. Never heard that professionals are not responsible for damage they made. One day they worked in my yard moved some planters and furniture and they didn't put them back? Also my yard fence door which was locked and secured was left open/unsecured after their paining crew finished staining the fence?!
I noticed that paint was sprayed on my electronic door lock and paint/stain drops on my concrete floor and around the property. Have no clue how they are going to remove it without leaving marks on surface but that is up to Strata Council Members to request cleaning or to leave as-is (it is very possible that Strata Council members will leave it as-is or suggest unit owners to clean themselves ) . When about safe work I noticed some work place hazards that could be reviewed by Work Safe BC but project is almost over and i'm about to enjoy my freshly painted yard with stain drops on the brick floor.
Also, during renovation so many deck screws, wood pieces, used work gloves were thrown in my limited common property from the scaffold above. I had to walk through that mess for days. I couldn't see any reason why Remdall couldn't send one of their laborers to spend 10 minutes sweeping customers yard at the end of work day? I had to walk through that mess for weeks. But thank goodness it is almost over.
Again maybe Remdall is a great paining contractor but the lack of care for customers private property was obvious.